HP NC4200 User Manual

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Getting Started

HP Compaq Notebook Series

Document Part Number: 367187-001

March 2005

This guide explains how to set up your hardware and software and begin using your notebook.

Enhanced for Accessibility.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Getting Started HP Compaq Notebook Series First Edition March 2005 Reference Number: nc4200 Document Part Number: 367187-001

1 Hardware Setup

Step 1: Identify the Setup Hardware . . . . . . . . . . . . . . . . 1–2

Step 2: Insert the Battery Pack . . . . . . . . . . . . . . . . . . . . . 1–3

Step 3: Connect the Modem. . . . . . . . . . . . . . . . . . . . . . . 1–4

Connecting the Modem to an RJ-11 Jack . . . . . . . . . 1–5

Step 4: Connect the Notebook to External Power . . . . . . 1–7

Step 5: Open the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–8

Step 6: Turn On the Notebook . . . . . . . . . . . . . . . . . . . . . 1–9

2 Software Setup

Welcome to Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Select Your Regional Preferences . . . . . . . . . . . . . . . . . . 2–4

Accept the License Agreements. . . . . . . . . . . . . . . . . . . . 2–5

Name Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Create User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Press the Finish Button. . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

3 Next Steps

Enable or Disable TouchPad Tapping . . . . . . . . . . . . . . . 3–2

Protect Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

Protect the Notebook from Viruses . . . . . . . . . . . . . . 3–4

Protect Your System Files . . . . . . . . . . . . . . . . . . . . . 3–5

Protect Your Privacy . . . . . . . . . . . . . . . . . . . . . . . . . 3–6

Updating Software. . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6

Protect the Notebook from Power Surges . . . . . . . . . 3–7

Getting Started iii

Contents

Use the Notebook Safely . . . . . . . . . . . . . . . . . . . . . . 3–8

Turn Off the Notebook Properly . . . . . . . . . . . . . . . . 3–9

Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . 3–10

Access the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

4 Component ID

Keyboard Components. . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Front Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Rear Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3

Left-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Right-Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4

Bottom Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

A Troubleshooting

Quick Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Power Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Can the Notebook Not Be Turned On? . . . . . . . . . . . A–3

Is the Notebook Screen Blank? . . . . . . . . . . . . . . . . . A–4

Is Software Functioning Abnormally? . . . . . . . . . . . A–5

Is the Notebook Unresponsive?. . . . . . . . . . . . . . . . . A–6

Is the Notebook Overheating? . . . . . . . . . . . . . . . . . . A–6

Is an External Device Not Working?. . . . . . . . . . . . . A–7

Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . A–8

Contact Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . A–9

Preparing to Call Customer Care. . . . . . . . . . . . . . . . A–9

Contacting Customer Care by E-mail

or Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–10

Taking the Notebook to a Service Partner. . . . . . . . A–10

B System Restore

Safeguarding Your Data. . . . . . . . . . . . . . . . . . . . . . . . . . B–2

Altiris Local Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2

Setting System Restore Points . . . . . . . . . . . . . . . . . . . . . B–3

iv Getting Started

Repairing or Reinstalling Applications . . . . . . . . . . . . . . B–4

Reinstalling Applications from Your Hard Drive . . . B–5

Reinstalling Applications from Discs . . . . . . . . . . . . B–5

Repairing the Operating System . . . . . . . . . . . . . . . . . . . B–6

Reinstalling the Operating System. . . . . . . . . . . . . . . . . . B–7

Reinstalling Device Drivers and Other Software. . . . . . . B–9

Updating Reinstalled Software . . . . . . . . . . . . . . . . . . . B–10

Index

Contents

Getting Started v

Hardware Setup

During hardware setup, you will

1. Identify the hardware required for setup.

2. Insert the battery pack into the notebook, so the battery begin to charge as soon as the notebook is connected

can

external power.

3. Connect the modem, so you will be able to register the

notebook and operating system during software setup.

4. Connect the notebook to external power.

5. Open the notebook.

6. Turn on the notebook.

When the notebook is turned on, you will be prompted to

software setup.

begin

CAUTION: To prevent file corruption and ensure that the correct drivers

are installed:

■ Do not set up the notebook for the first time while the notebook is

docked in an optional Expansion Base. (The Expansion Base can be used only with select models.)

■ During the hardware and software setup procedures: ❏ Do not unplug the notebook from external power. ❏ Do not shut down the notebook or initiate standby

hibernation.

❏ Do connect your modem as instructed in “Step 3: Connect the

Modem” later in this chapter, but do not insert, remove,

connect, or disconnect any other device, cable, or cord.

Getting Started 1–1

Hardware Setup

Step 1: Identify the Setup Hardware

To set up the notebook for the first time, you need the notebook, the AC adapter 1, the power cord 2, and the battery pack

If you would like to use the modem to register your notebook and operating system during software setup, you will also need the modem cable 4.

If you are connecting the modem cable in a country where

telephone jacks are not standard, you will need the

RJ-11 modem the notebook in a country where RJ-11 jacks are not standard, a modem adapter specific to the country in which you purchased the notebook is included with the notebook.)

Power cords, modem cables, and modem adapters vary in

✎

appearance by region and country. Battery packs vary by model.

adapter 5 to connect the modem cable. (If you purchased

1–2 Getting Started

Step 2: Insert the Battery Pack

To insert the battery pack:

Battery packs vary by model.

✎

1. Turn the notebook upside down.

2. Slide the battery pack 1 into the battery bay until it is seated.

3. Press the battery pack 2 into the battery bay until it clicks

into place.

CAUTION: To prevent a lack of response when you turn on the

notebook at pack is firmly seated.

“Step 6: Turn On the Notebook,” make sure the battery

Hardware Setup

Getting Started 1–3

Hardware Setup

Step 3: Connect the Modem

To connect the modem so that you can register your notebook

operating system during software setup:

and

■ Follow the instructions in this section for connecting the

modem to an analog telephone line.

– or –

■ Follow the instructions provided by your Internet service

provider to connect the notebook to the Internet through a

DSL (Digital Subscriber Line) modem, cable modem, or network connection. For more information about these and other Internet connection methods, see the

Internet” section in Chapter 3, “Next Steps.”

It might be easier to connect your modem to a telephone line

✎

and set up other Internet connections later, after you have

now completed software setup.

Jacks for analog telephone lines vary by country.

■ If you are connecting the modem to a telephone line in a

country where RJ-11 telephone jacks are standard, follow the instructions in the section next in this chapter.

■ If you are connecting the modem to a telephone line in

country where RJ-11 telephone jacks are not standard, follow the instructions in the

an Adapter” section later in this chapter.

“Connecting the Modem to an RJ-11 Jack”

“Connecting the Modem with

“Connect to the

WARNING: To reduce the risk of electric shock, disconnect the

modem from the telephone network before accessing an internal compartment of the notebook. Internal compartments include the memory compartment, the battery bay, and the hard drive bay.

1–4 Getting Started

Hardware Setup

Connecting the Modem to an RJ-11 Jack

To connect the modem to an analog telephone line that has

an RJ-11 telephone jack:

Telephone wall jacks and modem cables vary in appearance by

✎

region and country.

1. Turn the notebook display-side up on a flat surface near RJ-11 telephone wall jack.

2. If your modem cable has noise suppression circuitry 1,

which prevents interference with TV and radio reception, orient the circuitry end of the cable toward the notebook.

To avoid the risk of electric shock, fire, or damage to the

equipment, do not plug a modem cable into a network jack.

3. Plug the modem cable into the RJ-11 (modem) jack 2 on the

notebook.

4. Plug the other end of the modem cable into the telephone wall

jack

Getting Started 1–5

Hardware Setup

Connecting the Modem with an Adapter

To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack:

Modem cables, modem adapters, and telephone wall jacks vary in

✎

appearance by region and country.

1. Turn the notebook display-side up on a flat surface near a

telephone wall jack.

2. If the modem cable has noise suppression circuitry 1, which

prevents interference with TV and radio reception, orient the circuitry end of the cable toward the notebook.

3. Plug the modem cable into the RJ-11 (modem) jack 2 on the

notebook.

4. Plug the modem cable into the country-specific modem

adapter 3.

5. Plug the country-specific modem adapter into the telephone

wall jack 4.

1–6 Getting Started

Hardware Setup

Step 4: Connect the Notebook to External Power

To connect the notebook to external AC power:

Power cords and electrical outlets vary in appearance by region

✎

and country.

1. Plug the AC adapter into the power connector 1.

2. Plug the power cord into the AC adapter 2, and then into AC outlet 3.

When the notebook receives AC power, the battery pack begins

charge and the battery light 4 (on the front of the notebook)

turned on. When the battery pack is fully charged, the battery

is light is turned off.

It is recommended that you leave the notebook connected

external power until the battery pack is fully charged and the

to battery light is turned off. (A partially charged new battery pack can run the notebook after software setup is complete, but battery charge displays will not be accurate until the new battery pack has been fully charged.)

Getting Started 1–7

Hardware Setup

Step 5: Open the Notebook

To open the notebook:

1. Press the display release button 1 to open the display.

2. Raise the display 2.

1–8 Getting Started

Step 6: Turn On the Notebook

CAUTION: To prevent a lack of response when you turn on the

notebook, make sure the battery pack is firmly seated.

To turn on the notebook:

» Slide the power switch 1 toward the front of the notebook.

The power/standby light 2 is turned on, and you are prompted to begin software

The power/standby light is visible when the notebook is open or

✎

closed.

setup.

Hardware Setup

Getting Started 1–9

Software Setup

During software setup you can

■ Select regional preferences.

■ Accept license agreements.

■ Name your notebook.

■ Register online.

■ Create user accounts.

If you prefer not to register your notebook during software setup, you can do so at any time after software setup is complete. can also change or add any settings you select or setup process. Although you later, it is usually easier and software setup.

Software setup begins when you respond to the setup prompt

the notebook screen.

can register and set preferences

faster to complete these tasks during

skip during the

You

CAUTION: If you are prompted to select an operating system

language Windows is languages that you do not choose are deleted from the system and cannot be restored during software setup.

■ After you respond to the setup prompt, you must complete

■ During software setup, it is normal for some notebook

Getting Started 2–1

before a window called Welcome to Microsoft

displayed, choose carefully. On some models, the

the entire setup process without interruption. Setup time varies.

models to pause occasionally for several minutes. These normal pauses are indicated by an hourglass icon.

Software Setup

Welcome to Windows

The first window in software setup is Welcome to Microsoft Windows. This window welcomes you to your Microsoft®

Windows® operating system and introduces you to software setup navigation:

■ To display additional information about the text in any setup

window:

Select the question mark icon in the lower-right section of the window or press the

■ To continue to the next window:

Select the Next button in the lower-right corner of the window.

■ To return to the previous window:

Select the Back button in the lower-left corner of the window.

button is unavailable on the first window, Welco me

(This

Microsoft Windows.)

■ To skip a window without entering a preference:

Select the Skip button in the lower-right corner of the window. (This button is unavailable on the first and some succeeding windows.)

f1 key on your keyboard.

2–2 Getting Started

Software Setup

To navigate in a window, slide your finger on the TouchPad 1 in the direction that you want to move the cursor. To select an item, move the cursor over the item, and then press the left TouchPad button 2.

Getting Started 2–3

Software Setup

Select Your Regional Preferences

The next 2 windows prompt you to confirm or select regional preferences. Regional preferences are preset for the country in which you purchased the notebook.

■ Dates and currency window—The operating system will use

the region and language preferences you confirm or select in the How should dates and currency appear? window to format dates and currency.

Notice that some languages have regional versions. The versions are shown in parentheses after the language name.

■ Time zone window—The operating system will use the time

zone you confirm or select in the What time zone are you in? window to set the notebook clock.

Notice that you can select a check box to set the notebook clock to adjust to daylight saving time.

2–4 Getting Started

Accept the License Agreements

In the End-User License Agreement window, you must accept both the Microsoft End-User License Agreement and the

Software Product License Agreement to continue with

HP software setup.

■ To accept both agreements:

Select Yes, I accept them, and then select Next.

■ To decline both agreements:

Select No, I don’t accept them, and then select Next.

If you decline both agreements, you will not be permitted

use the installed software. On the following screen you

to will be offered only 2 options: You can choose Back to return to the End-User License Agreement window or choose Shutdown to turn off the notebook. When you start the notebook after selecting Shutdown, the Wel come to Windows window is displayed and you must again begin software setup.

Software Setup

Getting Started 2–5

Software Setup

Name Your Notebook

If you plan to include your notebook on a home network,

notebook must have a unique name. In the What’s your

your computer’s name? window, you can retain the default name shown in the Computer name text field or choose another name.

For example, you might want to base your notebook name on

person’s name, “David,” or a location, “Familyroom.” In order

a for your notebook name to be displayed on a network, the name

■ Must be no longer than 15 characters.

■ Must include only numerals (0-9), letters (A-Z and a-z),

and

hyphens.

■ Cannot include spaces.

If you like, you can also enter a description of your notebook. The description may contain more characters than the notebook name, as well as spaces and special characters. For example, you could describe your notebook as “David’s game machine.”

2–6 Getting Started

Register Online

In the Register Online with Hewlett-Packard window, you can

■ Register your notebook—Complete the text fields.

■ Register your operating system—Select the Also Register

with Microsoft check box beneath the text fields.

■ Indicate how you would like to be contacted by

Hewlett-Packard—Select or clear the check boxes above the

Microsoft registration information.

To view the Hewlett-Packard Registration Privacy Statement, select the underlined link near the top of the window. To view

Microsoft Windows Registration Privacy Statement, select

the the underlined link near the bottom of the window. To return

the registration window from either of these windows, select

to Back.

To proceed with your registration and software setup,

Next.

select

If you connected your modem during the “Step 3: Connect the

Modem” section in Chapter 1, “Hardware Setup,” or have

connected the notebook to the Internet by another method, the Connecting to online registration window is displayed. This window describes the progress of your registration.

Software Setup

If you are unable to send your registration, you can do so at any time after software setup is complete. For more information about connecting to the Internet, refer to the

“Connect to the Internet”

section in Chapter 3, “Next Steps.”

Getting Started 2–7

Software Setup

Create User Accounts

In the Who will use this computer? window, you can create a

account for each person who might use the notebook.

user

User accounts enable each notebook user to create a personal notebook environment. A user’s environment might include such customizations as display and security settings, personal files, screen savers, and the appearance of the Windows desktop.

When you turn on the notebook, a prompt to select a user account is displayed. When a user account is selected, Windows opens according to the preferences set by that user.

The names you enter in the Who will use this computer? window text fields are displayed on the list of user accounts displayed at Windows startup.

Press the Finish Button

When the Thank you! window is displayed, read the text, and then select Finish. Your notebook saves your preferences,

then restarts in Windows.

and

Select your user account, and you are ready to begin using your notebook. To protect your notebook and gain Internet access to software updates and online assistance, it is recommended that you begin your notebook use by following the next chapter.

2–8 Getting Started

suggestions in the

Next Steps

Before you use your notebook, make sure that you properly set up your notebook. Software on optical discs, such as CDs or DVDs, is included with

all notebook models.

Getting Started 3–1

Next Steps

Enable or Disable TouchPad Tapping

TouchPad Tapping is a TouchPad preference that enables you to tap the TouchPad once to select an item or twice to double-click an item. This feature is enabled by default.

To enable or disable TouchPad tapping:

1. Use the TouchPad to select Start > Control Panel >

Printers and Other Hardware > Mouse > Device Settings.

Then select the Settings button.

2. Select Tapp in g. If the Enable Tapping check box is

selected, TouchPad Tapping is enabled.

❏ To disable TouchPad Tapping, clear the check box.

❏ To enable TouchPad Tapping, select the check box.

3. Select OK.

For information about setting other TouchPad preferences, refer to Chapter 3, “Pointing Devices and Keyboard,” in the Hardware

and Software Guide.

All software instructions in your notebook documentation

✎

describe Microsoft Windows XP procedures based on the default Windows XP category view. For information about switching between Windows XP classic view and Windows XP category view, select Start > Help and Support > Customizing your

computer > Files, folders, and programs > Use Windows classic folders.

3–2 Getting Started

Protect Your Notebook

You can use the information in this section to

■ Protect your notebook from viruses.

■ Protect your notebook from power surges.

■ Protect your system files.

■ Protect your privacy.

■ Update your software.

■ Use your notebook safely.

■ Turn off your notebook properly.

For information about other notebook security features, such as passwords, device disabling, and using an optional security cable lock, refer to Chapter 12, “Security,” in the Hardware and

Software Guide.

Next Steps

Getting Started 3–3

Next Steps

Protect the Notebook from Viruses

When you use the notebook for e-mail, network, or Internet access, you expose the notebook to computer viruses. Computer viruses can disable your operating system, applications, or utilities or cause them to function abnormally.

Antivirus software can detect most viruses, destroy them, and

most cases, repair damage they have caused. To provide

in protection against newly discovered viruses, antivirus software must be updated.

Norton AntiVirus software is preinstalled on your notebook.

■ For information about using and updating your Norton

AntiVirus software:

Select Start > All Programs > Norton AntiVirus > Help and Support.

■

For supplementary information about your Norton AntiVirus software, including troubleshooting procedures:

Select Start > All Programs > Norton AntiVirus > Help

and Support.

For more information about computer viruses:

1. Select Start > Help and Support.

2. Type viruses in the Search text field.

3. Then press enter.

3–4 Getting Started

Protect Your System Files

System Restore is an operating system feature that enables you to undo harmful changes to your notebook software by restoring your software to an earlier time, called a restore point, when your software was functioning optimally.

Restore points are restorable, benchmark “snapshots” of your application, driver, and operating system files. The notebook sets restore points at regular intervals and might set additional restore points whenever you change your personal settings or add software or hardware.

Manually setting additional restore points provides additional protection for your system files and settings. It is recommended that you manually set restore points

■ Before you add or extensively modify software or hardware.

■ Periodically, whenever the system is performing optimally.

Restoring to any restore point does not affect your data files. For example, restoring your system software to an earlier time will not affect documents or e-mails that you saved after that time. All System Restore procedures are reversible.

Next Steps

Setting a Restore Point

To set a system restore point manually:

1. Select Start > Help and Support > System Restore.

2. Select Create a restore point, and then follow the

instructions on the screen.

Restoring to a Restore Point

To restore the notebook to a restore point:

1. Make sure the notebook is connected to a reliable AC outlet

through the AC adapter.

2. Select Start > Help and Support > System Restore.

3. Select Restore my computer to an earlier time, and then

follow the instructions on the screen.

Getting Started 3–5

Next Steps

Protect Your Privacy

When you use the notebook for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you, your notebook, and your data.

To optimize the privacy protection features included with your notebook, it is recommended that you

■ Keep your Windows operating system updated. Many

Windows updates contain security enhancements. For information about updating Windows, refer to the

Software” section.

■ Use a firewall.

A firewall is software that controls access to data and resources on the network. This protects your wireless network from intruders.

Updating Software

Most software, including the operating system, is updated frequently by the manufacturer or provider. Important updates

the software included with your notebook might have been

to released since the notebook left the factory.

“Updating

Some updates might affect the way your notebook responds

optional software or external devices. Many updates provide

to security enhancements.

HP strongly recommends that you update the operating system and other software provided on your notebook as soon as notebook is connected to the Internet.

To update the operating system and other software provided on your notebook,

the

» Select Start > Help and Support.

For supplementary information and procedures for keeping your notebook software updated, refer to the software update section in the Hardware and Software Guide.

3–6 Getting Started

Next Steps

Protect the Notebook from Power Surges

To protect the notebook from the power surges that might be caused by an uncertain power supply or an electrical storm:

■ Plug the notebook power cord into an optional, high-quality

surge protector. Surge protectors are available from most computer or electronics retailers.

■ Provide surge protection on the cable that connects the

modem to a telephone line.

■ During an electrical storm, either run the notebook on battery

power or shut down the notebook and unplug the power cord.

Getting Started 3–7

Next Steps

Use the Notebook Safely

WARNING: To reduce the risk of electric shock or damage to

equipment:

your

■ Plug the power cord into an AC outlet that is easily accessible at

times.

all

■ Disconnect power from the notebook by unplugging the power

cord from the AC outlet (not by unplugging the power cord from

notebook).

the

■ If provided with a 3-pin attachment plug on your power cord, plug

the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin; for example, by using a 2-pin adapter. The grounding pin is an important safety feature.

WARNING: To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper workstation setup, and proper posture, health, and work habits for notebook users. The Safety and Comfort Guide also provides important electrical and mechanical

safety information. This guide is available on the Web at

http://www.hp.com/ergo, on the notebook hard drive, and in the Help

and Support Center located on your notebook.

WARNING: To avoid potential discomfort or burns, do not block the

air vents or use the notebook on your lap for extended periods.The notebook is designed to run demanding applications at a result of increased power consumption, it is normal to feel warm or hot when used continuously. The notebook complies with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

full power. As

for the notebook

For more safety and regulatory information refer to the Regulatory and Safety Notices guide.

3–8 Getting Started

Turn Off the Notebook Properly

Whenever possible, turn off the notebook by using the standard system:

■ In Windows XP Home:

■ In Windows XP Professional:

If the notebook does not respond, try the following shutdown procedures:

■ Press ctrl+alt+delete. Then

Windows shutdown procedure for your operating

Select Start > Turn Off Computer > Turn Off.

Select Start > Turn Off Computer > Shut Down, and then select OK. (If you connect your notebook to a network domain, the name of the

Turn Off Computer button might

change to Shut Down.)

❏ If the notebook is running Windows XP Home:

Select Shut Down > Turn Off.

❏ If the notebook is running Windows XP Professional:

Select Shut down from the drop-down list, and then

OK.

select

Next Steps

■ If the notebook does not respond to the ctrl+alt+delete

procedure, slide and hold the power switch for 4 seconds.

Getting Started 3–9

Next Steps

Connect to the Internet

To connect the notebook to the Internet, you must enable your communication hardware and have an account with an Internet service provider (ISP).

Enable Communication Hardware

Your modem is enabled when the modem cable is connected to the notebook and to an analog telephone line.

■ If you connected the modem cable during hardware setup,

your modem is enabled. Proceed to the next section,

Internet Service.”

■ If you did not connect the modem cable during hardware

setup:

a. Turn off your notebook.

b. Follow the instructions in the “Step 3: Connect the

Modem” section of Chapter 1, “Hardware Setup.”

c. Start your notebook in Windows.

d. Proceed to the next section, “Set Up Internet Service.”

“Set Up

For information about setting up a wireless device, visit

http://www.hp.com/go/wireless.

For more information about modem, wireless, cable, DSL (Digital Subscriber Line), and network connections, select

> Help and Support. The Help and Support Center

Start

provides hardware and software information, instructions, tutorials, and wizards that can help you set up or troubleshoot

variety of connections.

3–10 Getting Started

Set Up Internet Service

You must set up Internet service before you can connect to the Internet. Your notebook includes software developed with leading ISPs in many locations to help you set up a new Internet account or to configure your notebook to use an existing account.

Depending on your location, you might be able to set up Internet service by using the Easy Internet Sign-up utility or an ISP-provided icon on your desktop.

In all locations, you can set up Internet service by using the Windows Internet Connection Wizard.

Using Easy Internet Sign-Up

If the Easy Internet Sign-Up utility is supported in the country in which you purchased your notebook, you can access the utility by using either of the following methods:

■ Double-click the Easy Internet Sign-up icon on the desktop.

– or –

■ Select Start > All Programs > Online Services > Easy

Internet Sign-up.

If the Easy Internet Sign-Up utility is available, you can use the utility to

■ Sign up for a new Internet account.

■ Configure your notebook to use an existing account.

■ Learn about accessing the Internet through a LAN (local

area

network), cable modem, or DSL.

If you plan to use a LAN, cable, or DSL Internet connection, you might need to contact your ISP for information about obtaining additional software or hardware. For more information about LAN, cable, or DSL Internet connections, select Start > Help and Support.

Next Steps

If the Easy Internet Sign-Up utility is not available on your notebook, refer to the next sections,

“Using an ISP-Provided

Icon” and “Using the Internet Connection Wizard.”

Getting Started 3–11

Next Steps

Using an ISP-Provided Icon

If ISP-provided icons are supported in the country in which you purchased your notebook, the icons might be displayed either individually on the Windows desktop or grouped in a desktop folder named Online Services.

To set up a new Internet account or configure your notebook to use an existing account:

» Double-click an icon, and then follow the instructions on

screen.

the

Using the Internet Connection Wizard

You can use the Windows Internet Connection Wizard to connect to the Internet

■ If you already have an account with an ISP.

■ If you have a disc from an ISP.

■ If you do not have an Internet account and would like to

select an ISP from the list provided within the wizard. (The

list of ISP providers is not available in all regions.)

■ If you have selected an unlisted ISP and the ISP has provided

you with such information as a specific IP address, and POP3 and SMTP settings.

To access the Internet Connection Wizard and instructions for using the wizard:

1. Select Start > Help and Support.

2. In the Search text field, type Make an Internet connection.

3. Then select Search.

It is recommended that you select the check box provided within the wizard to enable Internet Connection Firewall. For more information about firewalls, refer to

3–12 Getting Started

“Protect Your Privacy.”

Access the User Guides

User guides, reference manuals, and other support information for your notebook is available through the Help and Support Center.

To access the user guides through the Help and Support Center:

» Select Start > Help and Support > HP User Guides.

A User Guides CD is included with select notebook models.

✎

Next Steps

Getting Started 3–13

Component ID

This chapter identifies the visible hardware components included with your notebook. Information about the function of the components is provided in the Hardware and Software Guide.

Some of the hardware components illustrated and described in

✎

chapter and in other notebook guides are available only on

this select models.

Getting Started 4–1

Component ID

Keyboard Components

Components

1 Caps lock light

2 Pointing stick

3 Left pointing stick button

4 TouchPad

5 Wireless light

6 Power/standby light

7 Battery light

8 IDE (Integrated Drive

Electronics) drive light

9 Left TouchPad button

4–2 Getting Started

Right TouchPad button

TouchPad scroll zone

Right pointing stick button

Num lock light

Volu me up butt o n

Volume down button

Volume mute button

Volume mute light

Presentation mode button

Front Components

Rear Components

Component ID

Components

Infrared port

Bluetooth® module

Getting Started 4–3

models only)

(select

Display release button

USB port

RJ-11 (modem) jack

RJ-45 (network) jack

Power connector

External monitor port

S-Video-out jack

Component ID

Left-Side Components

Right-Side Components

Components

Security cable slot

Vent

Wireless button

4–4 Getting Started

models only)

(select

USB port

Info Center button

Power switch

Speaker

Audio-out (headphone) jack

Audio-in (microphone) jack

USB port

PC Card eject button

PC Card slot

Digital Media Slot

Bottom Components

Components

Component ID

Docking connector

Expansion memory module

compartment

Vents (3)

Primary battery bay

Getting Started 4–5

Primary battery release latch

Hard drive bay

Travel battery connector

Component ID

Labels

The labels affixed to the notebook provide information you might internationally with the notebook.

The appearance and position of labels varies by model.

✎

■ Service Tag—Provides the product name, product number

■ Microsoft Certificate of Authenticity—Contains the

■ Regulatory label—Provides regulatory information about the

■ Modem Approval label—Provides regulatory information

■ Wireless certification labels—Some notebook models

need when you troubleshoot system problems or travel

(P/N), and serial number (S/N) of your notebook. You might need the product number and the serial number when you contact Customer Care. The Service Tag label is affixed to the bottom of the notebook. To display the information on the Service Tag on your screen, select Start > Help and Support.

Windows Product Key. You might need the Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom of the notebook.

notebook. The Regulatory label is affixed to the notebook.

about the modem and lists the agency approval markings required by some of the countries in which the modem has been approved for use. You might need this information when traveling internationally. The Modem Approval label is

affixed to the bottom of the notebook.

include an optional WLAN device and/or an optional Bluetooth® device. If your notebook model includes one or more wireless devices, a certificate providing regulatory information about each device and the approval markings of some of the countries in which the device has been approved for use is included with your notebook. You might need this information when traveling internationally. Wireless certification labels are affixed to the bottom of the notebook.

the bottom of

4–6 Getting Started

Troubleshooting

If you experience problems with your notebook, you can

■ Review the Quick Troubleshooting section in this appendix.

■ Access the Help and Support Center for additional

information about your notebook.

Although many checkup and repair features require an

✎

Internet connection, many other features can help you fix a problem while the notebook is offline.

■ Visit the HP support Web site at http://www.hp.com/support for

answers to common questions.

■ Contact Customer Care for further assistance.

Getting Started A–1

Troubleshooting

Quick Troubleshooting

Power Features

Several of the troubleshooting suggestions in this appendix refer

power features, which vary by notebook model.

For example, some models have a power button and other models have a power/standby button or a power switch. Some models have one power/standby light, and other models have

power/standby lights.

■ The locations and functions of the power features on your

notebook are identified in in the Hardware and Software Guide.

■ The following illustration identifies the icons for a power

button or power switch 1, a power/standby light 2, and

AC adapter light 3.

Chapter 4, “Component ID,” and

A–2 Getting Started

Troubleshooting

Can the Notebook Not Be Turned On?

If an AC adapter light is off and the notebook cannot be turned on, adequate power might not be available to the notebook.

■ If the notebook is running on battery power or is connected

an external power source other than an AC outlet, connect

to the notebook to an AC outlet using the AC sure the power cord and AC adapter connections are secure.

■ Verify that the AC outlet is providing adequate power by

plugging another electrical device into the outlet.

When an AC adapter light is on, the notebook is receiving adequate AC

If all power and power/standby lights are on, the notebook is on. If all power and power/standby lights are off, the notebook is

If the notebook can be turned on when connected to external

✎

power but cannot be turned on when running on a battery pack, recharge the battery pack. For more information about running the notebook on battery power, refer to the Hardware and Software Guide.

power.

adapter. Make

off.

Getting Started A–3

Troubleshooting

Is the Notebook Screen Blank?

If you have not turned off the notebook but the screen is blank, the notebook might be in standby or hibernation, or not set to display the image on the notebook screen.

■ To resume from standby or restore from hibernation, briefly

slide the power switch.

Standby and hibernation are energy-saving features that can be initiated by the system while the notebook is in Windows but is not in use.

❏ When standby is initiated, the power/standby lights blink,

your work is saved in random access memory (RAM), and the screen clears.

In some software, including your Windows operating system, the term standby is replaced by the term sleep.

❏ When hibernation is initiated, your work is saved to a

hibernation file on the hard drive, the notebook shuts down, and all power lights are turned off.

For more information about standby and hibernation, refer

the Hardware and Software Guide.

■ To switch the image to the notebook screen, press fn+f4.

❏ On most notebook models, when an optional external

display device, such as a monitor, is connected to the notebook, the image can be displayed at any time on

notebook screen, the external display, or on both the

the notebook screen and the external display simultaneously. When you press fn+f4, the image is switched among the notebook, one or more external display devices, and simultaneous display.

❏ On some notebook models, the function of fn+f4 is

determined by the software you are using. For information about the fn+f4 functions on your notebook, refer to the hotkeys section of the Hardware and Software Guide.

A–4 Getting Started

Troubleshooting

Is Software Functioning Abnormally?

If your software becomes unresponsive or responds abnormally:

■ Restart the notebook:

❏ Select Start > Turn Off Computer > Restart. (On your

notebook, the Turn the Shut Down connections).

If you cannot restart the notebook using these procedures, refer to

■ Run a virus scan. For information about using the antivirus

the next section, “Is the Notebook Unresponsive?”

resources on your notebook, refer to

Notebook” in Chapter 3, “Next Steps.”

■ If the notebook feels extremely warm, allow it to cool to

room temperature. For more information about notebook overheating, refer to this appendix.

■ If you are using an optional cordless mouse, make sure that

the mouse battery is adequately charged and that the cordless mouse is not causing interference.

Off Computer button may be called

button, depending on your network

“Protect Your

“Is the Notebook Overheating?” later in

Getting Started A–5

Troubleshooting

Is the Notebook Unresponsive?

If the notebook has stopped responding, first try to shut down

notebook using the shutdown procedure for your operating

the system.

■ Select Start > Turn Off Computer > Turn Off. (On your

notebook, the Turn Shut Down

button, depending on your network connections).

Off Computer button might be called the

If the notebook remains unresponsive, try the following emergency shutdown procedures in the sequence provided:

■ Press ctrl+alt+delete, and then select Shut Down > Turn Off.

■ If you cannot shut down the notebook by using ctrl+alt+del,

slide and hold the power switch for at least 4

■ If you are unable to shut down the notebook with the power

switch, remove the battery pack and disconnect the notebook from external power.

Is the Notebook Overheating?

seconds.

It is normal for the notebook to feel warm to the touch while it

in use. But if the notebook feels extremely warm, it might be

is overheating because a vent is blocked.

If you suspect that overheating could be causing the problem, allow the notebook to cool to room temperature. Then be sure

keep all vents free from obstructions while you are using the

to notebook.

Vent locations are identified in Chapter 4, “Component ID” and in the Hardware and Software Guide.

A–6 Getting Started

Is an External Device Not Working?

If an external device does not function as expected:

■ Turn on the device as instructed in the device documentation.

Some devices, such as monitors and printers, must be turned on before the notebook is turned on.

■ Verify that

❏ All device connections are secure.

❏ The device is receiving electrical power.

❏ The device, especially if it is an older device, is

compatible with your operating system. For compatibility information, select Start > Help and Support, or visit the Web site of the device manufacturer or provider.

❏ The correct drivers are installed and updated. Drivers

might be available on a CD included with the device or

the Web site of the device manufacturer or provider.

on For more information about updating drivers, select

> Help and Support.

Start

Troubleshooting

If the problem involves accessing or displaying files on a device with removable storage, such as a CD, DVD, or digital memory card, refer to the AutoPlay section in the Hardware and Software

Guide.

Getting Started A–7

Troubleshooting

Help and Support Center

To access the Help and Support Center, select Start > Help and Support. In addition to providing information about your

operating system, the Help and Support Center provides

■ Information about your notebook, such as model and serial

number, installed software, hardware components, and specifications.

■ User guides for the notebook.

■ Answers to questions about using your notebook.

■ Tutorials to help you learn to use notebook and operating

system features.

■ Updates for your operating system, drivers, and the software

provided on your notebook.

■ Checkups for notebook functionality.

■ Automated and interactive troubleshooting, repair solutions,

and system recovery procedures.

■ Links to Customer Care specialists.

A–8 Getting Started

Contact Customer Care

If you are unable to find the help you need by using the Help and Support Center at Start > Help and Support, you might need to contact Customer Care.

Preparing to Call Customer Care

To receive the fastest possible resolution of your problem, have the notebook and the following information available when

call.

you

■ Serial number (S/N) and product number (P/N), which are

provided on the Service Tag.

❏ The Service Tag label is affixed to the bottom of the

notebook.

❏ To display the Service Tag information on the notebook

screen:

Select Start > Help and Support.

■ Purchase date on the invoice.

Troubleshooting

■ Conditions under which the problem occurred.

■ Error messages that have been displayed.

■ If an optional printer is connected to the notebook, the

manufacturer and model of the printer.

■ Operating system version number and registration number.

To display the operating system version number and registration number:

Select Start > Help and Support. (On some notebook models, the registration number might be identified in the Operating System table as the Product Id).

Getting Started A–9

Troubleshooting

Contacting Customer Care by E-mail or Telephone

If the notebook is connected to the Internet, select Start > Help and Support to get help by e-mail or to access customer support

telephone numbers.

If the notebook is not connected to the Internet, refer to the printed Worldwide Telephone Numbers booklet (English only) included with the notebook to contact Customer Care.

Taking the Notebook to a Service Partner

In addition to providing the information listed in the “Preparing

to Call Customer Care” section earlier in this appendix, be sure to

delete all passwords or to disclose all passwords to the service partner.

■ For information about deleting a Microsoft Windows

password, refer to Start > Help and Support. (The deletion procedures vary with the types of Windows passwords you have set).

■ For information about deleting an HP password, refer to the

Hardware and Software Guide.

■ To contact Customer Care, refer to the printed Worldw id e

Telephone Numbers booklet (English only) included with

notebook.

the

A–10 Getting Started

System Restore

The notebook system restore process provides several ways to

recover system functionality. The Application and Driver Recovery disc and Operating System disc enable you to recover or repair your notebook without losing personal data. The Operating System disc also enables you to reinstall the operating system software provided with the notebook.

For best results, attempt to recover optimal notebook

✎

functionality by using the following procedures in the order described here.

Getting Started B–1

System Restore

Safeguarding Your Data

Software or devices added to the notebook can cause your system to become unstable. To safeguard your documents, store personal files in the backup copy of My Documents.

My Documents folder and periodically create a

Altiris Local Recovery

Altiris Local Recovery protects the files on your computer by storing copies of files, called snapshots. If files on your computer are accidentally deleted or corrupted, you can easily restore the files yourself. You can also roll back your complete file system to a previous state.

Altiris Local Recovery provides protection of files by backing up files to a hidden Altiris recovery partition. When you install the software, the Recovery Agent Partition Wizard guides you through the process of creating the recovery partition. After the partition is created, the notebook restarts and creates the first snapshot. After the snapshot is created, the notebook restarts and the software makes the snapshots available for recovery through Windows.

Local Recovery is installed with a default schedule so that snapshots of your files are automatically taken on a regular basis. You can change the snapshot schedule. For more information, refer to the Altiris Local Recovery Help.

You can access your snapshots in the Altiris Recovery Agent folder. Right-click the Altiris Recovery Agent icon on your desktop, and then select Open. To restore one of the snapshots, select the snapshot to restore, and then drag the file to the appropriate location on your hard drive.

For more information on configuring and using Altiris Local Recovery, visit the HP Web site at or open the software and select Help on the menu bar.

B–2 Getting Started

http://www.hp.com/go/easydeploy

Setting System Restore Points

Notebooks with Windows XP operating systems provide the option of setting system restore points (benchmarks) daily as you change your personal settings. The notebook may also set restore points when you add new software or devices. You should periodically set system restore points when the notebook is functioning at optimal performance and before installing new software or devices. Doing this enables you to return to a previous configuration restore point if you encounter problems.

To set a system restore point:

1. Select Start > Help and Support > System Restore.

2. Select Create a restore point, and then follow the

instructions on the screen.

To restore the notebook to a previous date and time when it was functioning optimally:

1. Make sure the notebook is connected to a reliable AC outlet through the AC adapter.

2. Select Start > Help and Support > System Restore.

System Restore

3. Select Restore my computer to an earlier time, and then follow the instructions on the screen.

Getting Started B–3

System Restore

Repairing or Reinstalling Applications

All applications preinstalled or preloaded on your notebook can be repaired or reinstalled by using the Application and Driver Recovery disc.

If you have not reinstalled your operating system, some applications preloaded on your notebook, such as those available

✎

in the Software Setup utility, can also be repaired or reinstalled from your hard drive.

The application reinstallation process repairs or replaces corrupted system files within the application and reinstalls deleted system files within the application.

■ In most cases: If the application you are repairing or

reinstalling is still installed on your notebook, the reinstallation process does not affect your settings within the application.

■ In all cases: If an application has been deleted from your

notebook, the reinstallation process reinstalls the application or utility to the factory image.

B–4 Getting Started

Reinstalling Applications from Your Hard

Drive

To reinstall a preloaded application or utility from your hard drive:

» Select Start > All Programs > Software Setup, and then

follow the instructions on the screen. (When you are prompted to select the software you want to reinstall, select or clear the appropriate check boxes.)

Reinstalling Applications from Discs

To reinstall applications from discs:

1. Insert the disc into the optical drive of an optional MultiBay or MultiBay II.

❏ If autorun is enabled an installation wizard is displayed.

❏ If autorun is disabled:

a. Select Start > Run. Enter

System Restore

x:/setup.exe

where x is your CD drive designation.

b. Then select OK.

2. When the installation wizard is displayed, follow the installation instructions on the screen.

3. Restart the notebook if prompted.

Getting Started B–5

System Restore

Repairing the Operating System

To attempt an operating system repair without deleting your personal data, use the Operating System disc that was shipped with the notebook:

1. Connect an optional external MultiBay or MultiBay II to the notebook.

2. Connect the notebook to external power and turn on the notebook.

3. Immediately insert the Operating System disc into an optional MultiBay or MultiBay II.

4. Restart the notebook.

5. When prompted, press any key to boot from the disc. (After a few minutes, the Setup Wizard opens.)

On the “Welcome to Setup” page do not press R (step 8 in this

procedure) until you have completed steps 6 and 7.

6. Press enter to continue. (A Licensing Agreement page is displayed.)

7. Press f8 to accept the agreement and continue. (The “Setup” page is displayed.)

8. Press R to repair the selected Windows installation. The repair process begins. (This process complete. The notebook restarts in Windows after the is complete.)

may take up to 2 hours to

process

B–6 Getting Started

System Restore

Reinstalling the Operating System

CAUTION: To prevent the loss of all of your personal data, back up

your data before reinstalling the operating system. Personal data and any software you have installed on the notebook will be lost during the operating system reinstallation process.

During reinstallation, you might be prompted for your Product

✎

Key. Your Product Key is provided on the Microsoft Certificate of Authenticity label affixed to the bottom of the notebook.

If other recovery efforts do not successfully repair the notebook, you can reinstall the operating system.

To reinstall the operating system:

1. Connect an optional external MultiBay or MultiBay II to the notebook.

2. Connect the notebook to external power and turn on the notebook.

3. Immediately insert the Operating System disc into the optical drive of an optional external MultiBay or MultiBay II.

4. Restart the notebook.

5. When prompted, press any key to boot from the disc. (After a

few minutes, the Setup Wizard opens.)

6. Press enter to continue. (A Licensing Agreement page is displayed.)

7. Press f8 to accept the agreement and continue. (The “Setup” page is displayed.)

8. Press esc to continue installing a new copy of the operating system instead of repairing it.

Getting Started B–7

System Restore

9. Press enter to set up the operating system.

10. Press C to continue setup using this partition.

11. Select Format the partition using the NTFS file system

12. Press F to format the drive. (The reinstallation process begins.

(Quick) and press

Formatting a drive deletes all current files.

This process takes up to 2

enter.

hours to complete. The notebook

restarts in Windows when the process is complete.)

B–8 Getting Started

Reinstalling Device Drivers and

System Restore

Other

After the operating system installation process is complete, you must reinstall drivers.

To reinstall drivers, use the Application and Driver Recovery disc included with the notebook:

After the drivers are reinstalled, you must reinstall any software you added to the notebook. Follow the installation instructions provided with the software.

Software

1. While running Windows, insert the Application and Driver Recovery disc into the optical drive of an optional MultiBay

or MultiBay II.

If you do not have autorun enabled, select Start > Run. Then type

D:\SWSETUP\APPINSTL\SETUP.EXE (where D indicates the

optical drive).

2. Follow the on-screen instructions for installing the drivers.

Getting Started B–9

System Restore

Updating Reinstalled Software

It is strongly recommended that you update all reinstalled software.

Depending on the settings you used on your former configuration, some software might have been updated without your knowledge.

Use the following update procedures as soon as your notebook is connected to the Internet.

■ To update your operating system and the software included

on your notebook:

Select Start > Help and Support.

■ To update software that was not provided on your notebook,

follow the instructions included with the software. Many applications include an update feature that you can access from a Help button or menu item within the application.

B–10 Getting Started

Index

AC adapter 1–2, A–2 AC adapter light Altiris Local Recovery antivirus software application discs

Application and Driver

Recovery disc B–1, B–4

reinstalling or repairing

software

audio-in (microphone) jack

4–4

audio-out (headphone) jack

4–4

AutoPlay

A–7

A–2

B–1

3–4

B–4

battery bay, primary 4–5 battery connector, travel battery light battery pack

charging 1–7 identifying 1–2

battery release latch, primary

4–5 Bluetooth label Bluetooth module bottom components

1–7, 4–2

4–6

4–5

4–3

4–5

buttons

Info Center 4–4 PC Card eject 4–4 pointing stick 4–2 Presentation mode 4–2 TouchPad 2–3, 4–2 wireless 4–4

cables, modem 1–4, 3–7 caps lock light category view, Windows CDs, ISP Certificate of Authenticity

4–6

label classic view, Windows clock, setting notebook components

bottom 4–5 front 4–3 keyboard 4–2 left-side 4–4 rear 4–3 right-side 4–4

cord, power

identifying 1–2 surge protection 3–7

4–2

3–2

3–12

3–2

2–4

Getting Started Index–1

Index

country-specific modem

adapter

connecting 1–6 identifying 1–2

currency settings, software

2–4

setup

customer support

A–8, A–9

date settings, software setup

2–4

daylight saving time setting,

software setup

devices, external

drivers A–7 troubleshooting A–7

diagnostic features A–8 Digital Media Slot discs

Application and Driver

Recovery disc B–1

Operating System disc B–1

display release button 4–3 display, switching image docking connector drivers

obtaining A–7 reinstalling or repairing

B–9

DSL connections 1–4, 3–10

2–4

4–4

A–4

4–5

Easy Internet Sign-Up 3–11 electrical storm, safety issues

3–7

End-User License Agreement

2–5

Expansion Base, use during

1–1

setup external devices

drivers A–7 troubleshooting A–7

external monitor port 4–3

firewalls 3–6 front components

hard drive bay 4–5 hard drive, hibernation file

A–4 headphone jack Help and Support Center Hewlett-Packard Registration

Privacy Statement hibernation HP Software Product License

Agreement

4–4

1–1, A–4

2–5

IDE drive light 4–2 IEC 60950 compliance image, switching, among

display devices Info Center button infrared port Internet connection

enabling hardware 1–4,

3–10

setting up Internet service

3–11

Internet Connection Firewall

3–6

A–4

4–3

A–8

2–7

3–8

4–4

Index–2 Getting Started

Index

Internet Connection wizard

3–12

ISP service, setup

3–11

jacks

audio-in (microphone) 4–4 audio-out (headphone) 4–4 RJ-11 (modem) 1–4, 4–3 RJ-45 (network) 4–3 S-Video-out 4–3

keyboard components 4–2

labels

Bluetooth 4–6 Microsoft Certificate of

Authenticity

Modem Approval 4–6 Regulatory 4–6 Service Tag 4–6, A–9 wireless certification 4–6 WLAN 4–6

language settings, software

2–1, 2–4

setup left pointing stick button left TouchPad button left-side components lights

AC adapter A–2 battery 1–7, 4–2 caps lock 4–2 IDE drive 4–2 mute 4–2 num lock 4–2

4–6

4–2

4–4

power/standby 1–9, 4–2,

A–2

wireless 4–2

lockup, system A–6

memory module compartment

4–5 microphone jack Microsoft Certificate of

Authenticity label Microsoft End-User License

Agreement Microsoft Windows

Registration Privacy

Statement model number modem

connecting 1–4, 3–10 country-specific adapter

1–2, 1–6

setting up Internet service

3–10

surge protection 3–7 virus protection 3–4

modem (RJ-11) jack 1–4, 4–3 Modem Approval label modem cable

connecting 1–4 identifying 1–2

monitor, external A–4, A–7 mute light

4–4

4–6

2–5

2–7

A–8

4–6

4–2

navigation, software setup 2–2 network (RJ-45) jack network connections

4–3

3–10

Getting Started Index–3

Index

noise suppression circuitry,

modem cable Norton AntiVirus notebook description and

name settings, software setup

2–6 num lock light

1–5

3–4

4–2

Online Services folder 3–12 opening the notebook operating system

displaying version number

A–9

finding tours and tutorials

A–8

Help and Support Center

A–8

Internet Connection wizard

3–12

Microsoft Certificate of

Authenticity label

Product Key 4–6 registering 2–7 reinstallation and repair

B–6

System Restore 3–5 updating 3–6

Operating System disc B–1,

B–6 overheating

3–8, A–6

1–8

4–6

PC Card eject button 4–4 PC Card slot pointing stick

4–4

4–2

ports

external monitor 4–3 infrared 4–3 USB 4–3, 4–4

power

connecting the notebook to

external

surge protection 3–7 turning off 3–9 turning on 1–9

power connector 4–3 power cord

identifying 1–2 securing A–3 surge protection 3–7

power problems,

troubleshooting

power switch

icons A–2 light 1–9, A–2 turning off 3–9 turning on 1–9

power/standby light 1–9, 4–2,

A–2 Presentation mode button printer privacy protection features

3–6 Product ID Product Key product name and number product number

1–7

A–3

4–4, A–2, A–6

A–7

A–9

4–6

A–9

RAM A–4 rear components

4–3

4–2

4–6

Index–4 Getting Started

Index

recovery, system B–1 regional settings (currency,

date, time zone, etc.), software setup

registration

displaying operating

system registration number

notebook and operating

system

regulatory information

Modem Approval label 4–6 notices 3–8 Regulatory label 4–6 wireless certification labels

4–6

reinstalling or repairing

software

reinstalling B–4 repairing B–6 System Restore 3–5

reset (emergency shutdown)

A–6 restore point restore points right pointing stick button right TouchPad button right-side components RJ-11 (modem) jack RJ-45 (network) jack

2–4

A–9

2–7

3–5

B–3

4–2 4–2 4–4

1–4, 4–3

4–3

safeguarding data B–1

Safety and Comfort Guide

security cable slot serial number

4–4

4–6, A–8, A–9

3–8

service partner Service Tag shutting down sleep (standby) slots

Digital Media 4–4 PC Card 4–4

software

Easy Internet Sign-Up

3–11

firewall 3–6 Help and Support Center

A–8

Internet Connection wizard

3–12

Norton AntiVirus 3–4 System Restore 3–5 updating 3–6

software setup

accepting license

agreements

changing settings 2–1, 2–2 navigating 2–2 pauses 2–1 registering notebook and

operating system

setting notebook

description, name

setting regional preferences

(currency, date, time zone, etc.)

setting user accounts 2–8

speaker 4–4 specifications standby S-Video-out jack

A–4

A–10

4–6, A–9

3–9, A–6

A–4

2–5

2–7

2–4

A–8

4–3

2–6

Getting Started Index–5

Index

switch, power A–2, A–6 system lock-up system recovery System Restore system restore points

A–6

B–1

3–5

B–3

technical support A–8, A–9 telephone (RJ-11) jack temperature

safety considerations 3–8 troubleshooting A–6

time settings, software setup

2–4

TouchPad

location 4–2 navigating 2–3

TouchPad scroll zone 4–2 TouchPad, left button TouchPad, right button tours, tutorials travel battery connector traveling with notebook

Modem Approval label 4–6 wireless certification labels

4–6

troubleshooting procedures

display problems A–4 external device problems

A–7

hibernation or standby

problems

overheating problems A–6 power problems A–3 response problems A–6

A–8

A–4

1–4

4–2

4–5

software problems A–5 virus problems A–5

troubleshooting resources,

Help and Support Center

A–8 turning off turning on tutorials, tours

3–9, A–6

1–9, A–3

A–8

updates, software 3–6, B–10 USB port user account settings, software

setup

4–3, 4–4

2–8

vents 4–4, 4–5, A–6 viruses, computer volume mute light

3–4, A–5

4–2

Windows category vs. classic

3–2

view Windows firewall wireless button wireless certification label wireless device documentation

3–10 wireless light WLAN label

Worldwide Telephone

Numbers A–10

3–6

4–4

4–6

4–2

4–6

Index–6 Getting Started

HP NC4200 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Hardware Setup

Step 1: Identify the Setup Hardware

Step 2: Insert the Battery Pack

Step 3: Connect the Modem

Connecting the Modem to an RJ-11 Jack

Connecting the Modem with an Adapter

Step 4: Connect the Notebook to External Power

Step 5: Open the Notebook

Step 6: Turn On the Notebook

Software Setup

Welcome to Windows

Select Your Regional Preferences

Accept the License Agreements

Name Your Notebook

Register Online

Create User Accounts

Press the Finish Button

Next Steps

Enable or Disable TouchPad Tapping

Protect Your Notebook

Protect the Notebook from Viruses

Protect Your System Files

Setting a Restore Point

Restoring to a Restore Point

Protect Your Privacy

Updating Software

Protect the Notebook from Power Surges

Use the Notebook Safely

Turn Off the Notebook Properly

Connect to the Internet

Enable Communication Hardware

Set Up Internet Service

Using Easy Internet Sign-Up

Using an ISP-Provided Icon

Using the Internet Connection Wizard

Access the User Guides

Component ID

Keyboard Components

Front Components

Rear Components

Left-Side Components

Right-Side Components

Bottom Components

Labels

Troubleshooting

Quick Troubleshooting

Power Features

Can the Notebook Not Be Turned On?

Is the Notebook Screen Blank?

Is Software Functioning Abnormally?

Is the Notebook Unresponsive?

Is the Notebook Overheating?

Is an External Device Not Working?

Help and Support Center

Contact Customer Care

Preparing to Call Customer Care

Contacting Customer Care by E-mail or Telephone

Taking the Notebook to a Service Partner

System Restore

Safeguarding Your Data

Altiris Local Recovery

Setting System Restore Points

Repairing or Reinstalling Applications

Reinstalling Applications from Discs

Repairing the Operating System

Reinstalling the Operating System

Updating Reinstalled Software

Index