HP Compaq Business Notebook nc4010, nc6000, nc8000
software update
Abstract ............................................................................................................................................ 2
Highlights ........................................................................................................................................... 2
Preinstalled Operating systems .............................................................................................................. 2
Microsoft Windows XP Professional.................................................................................................... 2
Software delivery................................................................................................................................. 4
Frequently asked questions ................................................................................................................... 5
For more information............................................................................................................................ 6
Abstract
The purpose of this white paper is to provide an overview of recent changes to the preinstalled
software on HP Compaq Business Notebook nc4000, nc4010, nc6000, and nc8000 models.
This document is intended for HP personnel and customers who need information about the software
provided on the nc4000, nc4010, nc6000, and nc8000 preinstall images.
Highlights
Benefits of the new HP Compaq Business Notebook nc preinstall images include:
• Support for:
– Intel® PRO Wireless 2200 Mini PCI Adapter
– Intel Pentium® M Processors with 2MB L2 Cache
• Software changes:
– New Intel PRO Wireless 2100 and 2200 Mini PCI Adapter drivers
– Replaces Intel PRO Wireless 2100 Mini PCI Adapter drivers
– Updated default settings
Preinstalled Operating systems
Operating systems available preinstalled for the nc series include:
• Microsoft® Windows® XP Professional with Service Pack 1a
Microsoft Windows XP Professional
Microsoft Windows XP Professional with Service Pack 1a is preinstalled on select nc4000, nc4010,
nc6000, and nc8000 models. HP also supports customers who install Windows XP on their own.
Table 1 Windows XP Pro Software Component Version Comparison
Software
component
ADI WDM Audio
Driver
Adobe Acrobat
Reader
Agere Soft
Modem Driver
Agere Mini-PCI
Modem Driver
(N620c)
HP
Compaq
nc4000/
nc4010
1.00 B 1.00 C 1.00 C
5.10 B 5.10 B 5.10 B
1.00 E 1.00 A 1.00 A
1.00 D 1.00 D 1.00 D
HP
Compaq
nc6000
HP
Compaq
nc8000
Altiris Express
Client
ATI AGP Bus
Driver
ATI Control Panel 1.00 E N/A N/A
5.60 B
(preloaded)
1.00 E 1.00 E 1.00 E
5.60 B
(preloaded)
5.60 B
(preloaded)
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Table 1 Windows XP Pro Software Component Version Comparison (continued)
Software
component
HP
Compaq
nc4000/
nc4010
HP
Compaq
nc6000
HP
Compaq
nc8000
ATI M7 Video
Driver
ATI RS200M
Video Driver
ATI R9600 Video
Driver and
Control Panel
ATI M9 Video
Driver and
Control Panel
ATI M10 Video
Driver and
Control Panel
Broadcom
Ethernet Driver
HP Application
Installer
Compaq
Bluetooth*
MultiPort Software
UPDATED –
System Default
Settings
N/A 1.00 A N/A
1.00 D N/A N/A
N/A
N/A 1.00 A N/A
N/A N/A 1.00 A
2.00 A 3.00 A 3.00 A
3.00 A 3.00 A 3.00 A
2.02 D
(preloaded)
4.00 L 4.00 L 4.00 L
1.00 A
(Preloaded)
2.02 D
(preloaded)
N/A
2.02 D
(preloaded)
Intervideo
WinDVD
HP Quick Launch
Buttons Software
Compaq Wireless
LAN MultiPort
Software
HP Help &
Support
Diagnostics for
Windows
HP Bluetooth
Software
HP Mobile
Printing for
Notebooks
HP WLAN
W400/W500
Driver
5.00 A 5.00 B 5.00 B
4.20 A 4.10 D 4.10 D
1.01 A 1.01 A 1.01 A
3.03 A 3.02 B 3.02 B
4.08 A
(preloaded)
1.00 C
(preloaded)
2.10 B 2.10 B 2.10 B
2.00 A 2.00 A 2.00 A
4.11 A
(preloaded)
1.00 C
(preloaded)
4.11 A
(preloaded)
1.00 C
(preloaded)
*Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
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Table 1 Windows XP Pro Software Component Version Comparison (continued)
Software
component
HP
Compaq
nc4000/
nc4010
HP
Compaq
nc6000
HP
Compaq
nc8000
Infineon TPM
Driver
Insight
Management
Agents
Intel Chipset
Installation Utility
NEW - Intel
PRO/Wireless
2100 and 2200
3B Mini PCI
Adapter
Microsoft DirectX 9.00 A 9.00 A 9.00 A
O2 Micro Memory
CardBus
Accelerator
O2 Micro Memory
CardBus Reader
Roxio Easy CD
Creator
Sun Java™ 1.4.2 1.4.2 1.4.2
1.00 A 1.00 A 1.00 A
5.00 K
(preloaded)
N/A 5.00 A 5.00 A
3.00 B 3.00 B 3.00 B
1.00 B 1.00 B 1.00 B
2.00 B 2.00 B 2.00 B
5.34 C
(CD)
5.00 K
(preloaded)
6.11 A
(CD)
5.00 K
(preloaded)
6.11 A
(CD)
Synaptics
Touchpad
System
Enhancements
7.00 C 7.5 D 7.5 D
3.00 J 3.00 H 3.00 H
ROM BIOS Update
The ROM BIOS version shipping on the nc8000 with this new image is version F.0F. The ROM BIOS
version on the nc6000 with this new image is version F.0E. The ROM BIOS version on the nc4010
with this new image is version F.28. The updated nc4010 factory image and ROM BIOS is also
being used on the nc4000. Changes include:
• Support for new Intel Pentium M Processors with 2MB L2 Cache (all models)
• Resolves anomaly with ATI Radeon 9600 video chipset (nc6000 models only)
Software delivery
Delivery methods for software updates available for HP commercial computers include:
• HP Support Software CD
• HP Worldwide Web Site and Download Facility
• HP Restore CD Kit
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HP Support Software CD
The Support Software CD (SSCD) includes updated drivers and utilities for HP commercial notebook,
desktop, and workstation computers. Key drivers and utilities for HP computers are included on the
SSCD. The user interface is in English, French, Italian, German, Spanish, and Japanese. The SSCD is
updated regularly and is available either through an annual subscription or as a one-time purchase.
Subscriptions can be purchased through customer support or from an authorized dealer.
HP Worldwide Website and download facility
Individual drivers and utilities can be downloaded, in the form of SoftPaqs, from the HP Download
website at http://h18000.www1.hp.com/support/files/
driver and ROM updates and product software enhancements. Multiple files and bootable diskettes
can be distributed conveniently and electronically through the Web.
. SoftPaqs provide a distribution method for
HP Restore CDs
Restore CDs are shipped with HP Compaq nc4010 models. The CDs provide an easy-to-use complete
restore solution for preinstalled operating systems. This restore solution allows users to selectively
install and repair the OS, drivers, and applications; or to perform a full preinstalled software
restoration. The OS CD contains the preinstalled operating system. The Driver Recover CD provides
drivers, utilities, and applications that are preinstalled on the computer.
Frequently asked questions
Why did the images change?
New processors and wireless adapters are being made available for select HP Compaq nc4010,
nc6000, and nc8000 notebooks models. The images were updated to support the new hardware.
Is the nc8000 preinstall image also compatible with other nc models?
Yes, the nc8000 preinstalled software image has been tested with nc4000, nc4010, and nc6000
notebook models.
Has HP made other changes to preinstall images recently?
Our license to ship Microsoft Java expired in the first quarter of 2004, requiring a change to shipping
models. This has been the only change to shipping software images on corporate notebook platforms
in the past 18 months. The preinstall image and ROM BIOS on the nc4000 have been updated to
the same versions being introduced on the nc4010.
Are images developed on the nc4000 compatible with the nc4010?
Images developed on the nc4000 will work on the nc4010 with some limitations. New features that
have been included in the nc4010 require additional software. Updates to Bluetooth software are
recommended, if this applies to the image.
How do I obtain updated software components?
The latest software updates are available from the HP website at www.hp.com
Web access, the HP Software Support CD Kit is available.
. For customers without
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Will the current image change significantly if new models are introduced?
Changes made to the preinstall images will be limited to modifications that support new hardware
features or will significantly improve overall performance.
How will I know what has changed?
Updated HP notebook family software white papers describe updates or differences in software
versions that are introduced with new products. HP Product Change Notification (PCN) is another
method of communication to inform customers of changes to shipping models. For more information,
go to www.hp.com/go/pcn
.
For more information
To learn more about preinstalled software with OS support, contact your local HP sales representative
or visit our website at
www.hp.com.
© 2004 Hewlett-Packard Development Company, L.P. The information
contained herein is subject to change without notice. The only warranties for
HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed
as constituting an additional warranty. HP shall not be liable for technical or
editorial errors or omissions contained herein.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of
Microsoft Corporation. Intel is a registered trademark of Intel Corporation or its
subsidiaries in the United States and other countries. Java is a U.S. trademark
of Sun Microsystems, Inc.
Printed in the U.S.A.
5982-5968EN, 05/2004
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