HP Color LaserJet Managed MFP E87640 Series
HP Color LaserJet Managed MFP E87650 Series
HP Color LaserJet Managed MFP E87660 Series
Page 2
Page 3
HP Color
LaserJet Managed MFP E87640 Series
HP Color
LaserJet Managed MFP E87650 Series
HP Color
LaserJet Managed MFP E87660 Series
Service Manual
SUMMARY
Learn about theory of operation, remove and replace, troubleshooting on the printer. Parts are either customer-self repair
(CSR) replaceable, or eld replaceable units (FRUs) which require installation by a trained eld-service technician. Use the
provided parts diagrams and tables to identify the required part.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 12, 5/2020
Page 5
Revision History
View a list of document revisions.
The information contained herein is subject to change without notice. The only warranties for HP products and
services are set forth in the express warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial
errors or omissions contained herein.
Table -1 Revision History
Revision NumberRevision DateRevision Notes
12.0May, 2020Part number updates and general edits.
11.0April, 2020SRM migration to SDL Tridion Docs.
10.0January, 2020Updated Setting standard tone in image
Part number updates and general edits.
Updated SSBM sections to current HPPK
content. See Stapler/stacker and booklet
maker (SSBM) on page 1273.
quality problems and solutions. See Setting
standard tone on page 1194.
Added Red/Magenta hue printouts to image
quality problems and solutions. See Red/
Magenta hue printouts on page 1196.
Added electrical-mechanical diagrams
content. See Electrical-mechanical
relationships diagrams on page 1213
9.0June, 2019Updated all inner nisher content. See Inner
nisher on page 2559.
Updated developer unit remove and replace
procedure. See Removal and replacement:
Developer unit on page 186.
Added right door dampner kit remove and
replace. See Removal and replacement:
Right door dampener and lever kit
on page 441.
Added high-voltage rail remove and replace
procedure. See Removal and replacement:
High-voltage rail assembly on page 458.
ENWWiii
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Table -1 Revision History (continued)
Revision NumberRevision DateRevision Notes
6.0December, 2018Added/updated E87640du/E87650du/
E87660du series content.
Added or updated repair topics for the
E87640du/E87650du/E87660du series:
●Removal and replacement: ADF whole
unit (LX) on page 710
●Removal and replacement: Document
feeder (ADF) jam access cover (LX)
on page 715
●Removal and replacement: Document
feeder (ADF) input tray (LX)
on page 721
●Removal and replacement: Contact
image sensor (CIS) on page 727
●Removal and replacement: Document
feeder (ADF) main motor (LX)
on page 738
●Removal and replacement: Document
feeder (ADF) pick/feed roller assembly
(LX) on page 747
●Removal and replacement: PCA-
Scanner (LX) on page 753
●Removal and replacement: Document
feeder separation roller assembly (LX)
on page 760
●Removal and replacement: Document
feeder feed motor (LX) on page 767
●Removal and replacement: ADF white
backing (LX) on page 221
●Removal and replacement: Accelerator
board (GX ADF only) on page 269
●Removal and replacement: Island of
data (IOD; du models) on page 272
●Removal and replacement: Formatter
hard disk drive (HDD; du models)
on page 278
●Removal and replacement: Formatter
(du models) on page 284
5.0September, 2018Added E87640du/E87650du/E87660du
series content.
4.0July, 2018Updated parts numbers throughout
document to remove "SAM-" prex and
updated new part numbers as identied.
Minor content edits (including graphics)
iv Revision HistoryENWW
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Table -1 Revision History (continued)
Revision NumberRevision DateRevision Notes
3.0November, 2017Added formatter cabling content
Added Scan in Low remove and replace
procedure
Updated code data for Diagnostics and
Service Functions
Replaced Product Overview with the UGstyle Printer Views and removed the
previous “Machine external view” section.
Updated R&R TOC level to 1.
Replaced references to SAW with WISE and
removed QR codes.
Replaced Samsung Paper Jam content with
the UG content
Moved specications out of the appendix to
the Product Specications chapter
Added additional specication content to
the Product Specications chapter from the
UG
Removed the lists of tables and gures and
the alphabetical and numerical lists of parts
Replaced the glossary with the updated
glossary from Topaz
Placed ESD cautions at the beginning of the
R&R sections for the main printer and both
nishers.
Removed the Samsung precaution sections
Updated variable list items to refer only to
Diamond
Updated part numbers, part descriptions,
diagrams, and photos
Reorganized remove and replace chapter
(blended into parts and diagrams)
Integrated over 250 new edits into existing
content, including updated video links and
part numbers. Reformatted tables and
resource pages, added xrefs, and changed
critical terminology.
ENWWv
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Table -1 Revision History (continued)
Revision NumberRevision DateRevision Notes
2.0July, 2017Updated TOC to only consist of 3 levels
Add error code and CPMD overview
Added “How to search for documentation”
section.
Updated toner average yield data
Remove all occurrences of ITB
Changed all occurrences of #2 Phillips to #2
JIS
1.0April, 2017Service manual initial release
vi Revision HistoryENWW
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Conventions used in this guide
Learn about the conventions used in this publication.
TIP:Tips provide helpful hints or shortcuts.
NOTE:Notes provide important information to explain a concept or to complete a task.
CAUTION:Cautions indicate procedures that you should follow to avoid losing data or damaging the product.
WARNING!Warnings alert you to specic procedures that you should follow to avoid personal injury,
catastrophic loss of data, or extensive damage to the product.
ENWWvii
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viii Conventions used in this guideENWW
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Table of contents
1 Product specications and description .................................................................................................................................................. 1
Printer front view ................................................................................................................................................. 2
Printer back view .................................................................................................................................................. 3
Supported operating systems ......................................................................................................................... 12
Mobile printing solutions .................................................................................................................................. 14
Power consumption, electrical specications, and acoustic emissions .................................................... 16
Operating-environment range ........................................................................................................................ 16
General specications ....................................................................................................................................... 16
Maintenance parts ............................................................................................................................................. 26
Paper handling specications .......................................................................................................................... 27
Network and software specications ............................................................................................................. 34
Feeding system ...................................................................................................................................................................... 45
Feeding system overview ................................................................................................................................ 45
Main components and functions ..................................................................................................................... 46
Pickup unit .......................................................................................................................................................... 51
Registration unit ................................................................................................................................................ 51
Fuser unit ................................................................................................................................................................................. 54
Fuser unit overview ........................................................................................................................................... 54
Fuser unit drive .................................................................................................................................................. 55
Fuser unit temperature control ....................................................................................................................... 55
Loop control ....................................................................................................................................................... 56
Printing process overview ................................................................................................................................ 58
Imaging unit ........................................................................................................................................................ 59
Intermediate transfer belt unit ........................................................................................................................ 64
Toner reservoir unit ........................................................................................................................................... 66
Drive system ........................................................................................................................................................................... 75
Pickup and cassette lift drive ........................................................................................................................... 75
Main drive unit motors ...................................................................................................................................... 80
Engage transfer roller drive ............................................................................................................................. 81
Toner collection unit (TCU) drive ..................................................................................................................... 82
Flatbed Scanner System ....................................................................................................................................................... 83
Flatbed scanner system overview .................................................................................................................. 84
Scanning system components ........................................................................................................................ 86
Caution for moving the scanner ...................................................................................................................... 92
Main controller ................................................................................................................................................. 113
Low voltage power supply (LVPS) PCA (Type 5H) ...................................................................................... 123
Low voltage power supply (LVPS) PCA (Type 3R) for GX/sGX only ......................................................... 125
Low voltage power supply (LVPS) PCA (Type 4) ......................................................................................... 127
WLED IF PCA ..................................................................................................................................................... 138
High capacity input tray (HCI) ............................................................................................................................................. 142
Side high capacity input tray (sHCI) ................................................................................................................................... 146
2 Parts, diagrams, removal and replacement .................................................................................................................................... 151
HP service and support ....................................................................................................................................................... 151
Order parts by authorized service providers ................................................................................................................... 153
Orderable parts ............................................................................................................................................... 153
How to use parts lists and diagrams ................................................................................................................................ 153
Service approach ................................................................................................................................................................. 155
Precautions when replacing parts ................................................................................................................ 155
Before performing service ............................................................................................................................. 156
After performing service ................................................................................................................................ 156
Post-service test ............................................................................................................................................. 157
Cleaning the paper dust stick ........................................................................................................................ 158
Cleaning the document feeder white bar and CIS (LX) ............................................................................. 160
Cleaning the ow document feeder white bar and CIS (GX) .................................................................... 161
Cleaning the scanner glass ............................................................................................................................ 162
Main parts ............................................................................................................................................................................. 164
Main assemblies .............................................................................................................................................. 165
Main frame assembly ..................................................................................................................................... 427
Main frame registration .................................................................................................................................. 475
Drive system .................................................................................................................................................... 491
Drive system .................................................................................................................................................... 493
Drive system .................................................................................................................................................... 508
Main frame pickup 1 and 2 ............................................................................................................................ 565
Main (sub) frame pickup ................................................................................................................................. 599
Right door ......................................................................................................................................................... 641
Right door guide .............................................................................................................................................. 702
Right door exit and takeaway ....................................................................................................................... 704
Drive system .................................................................................................................................................... 706
DCF main .......................................................................................................................................................... 907
DCF second pickup .......................................................................................................................................... 944
2K HCI main ...................................................................................................................................................... 946
2K HCI main pickup ......................................................................................................................................... 972
3000-sheet sHCI (department; E82540/50/60 and E87640/50/60 only) ................................................................ 974
3K sHCI main 1 ................................................................................................................................................. 975
3K sHCI main 3 ................................................................................................................................................. 984
3K sHCI main 5 ................................................................................................................................................. 998
3K sHCI main 6 .............................................................................................................................................. 1000
Pickup cover unit ........................................................................................................................................... 1002
3 Problem solving ................................................................................................................................................................................. 1007
Control panel messages (CPMD) ..................................................................................................................................... 1008
How to search for printer documentation ................................................................................................ 1010
Troubleshooting process ................................................................................................................................................. 1014
Determine the problem source .................................................................................................................. 1015
Tools for troubleshooting ................................................................................................................................................ 1034
Print menu map ............................................................................................................................................ 1037
Print current settings pages ....................................................................................................................... 1037
Pre-boot menu options ............................................................................................................................... 1039
Control panel menus .................................................................................................................................... 1057
Clear paper jams ................................................................................................................................................................ 1123
Paper jam locations ...................................................................................................................................... 1123
13.A1 tray 1 paper jam ................................................................................................................................ 1123
13.A2, 13.A3 tray 2, tray 3 paper jam ....................................................................................................... 1124
Clear paper jams in the Bottom HCI ........................................................................................................... 1127
Service mode (tech mode; du models) .......................................................................................................................... 1129
Entering service mode ................................................................................................................................. 1129
Service mode menu tree ............................................................................................................................. 1129
Information .................................................................................................................................................... 1134
Service functions .......................................................................................................................................... 1174
Image quality problems and solutions ...................................................................................................... 1178
Adjusting the ADF/ADF skew (LX du models) ................................................................................................................ 1197
Adjusting the Flow ADF skew .......................................................................................................................................... 1199
Side unit (E82540, E82550, E82560, E87640, E87650, E87660 shared) ......................................... 1230
Right door guide (E82540, E82550, E82560, E87640, E87650, E87660 shared) ........................... 1232
Right door output takeaway (E82540, E82550, E82560, E87640, E87650, E87660 shared) ....... 1234
Front unit (E82540, E82550, E82560, E87640, E87650, E87660 shared) ....................................... 1236
Pickup lift motors, feed motor, and cover open sensor (DCF/HCI) ....................................................... 1238
Paper empty and limit-2 sensors (DCF/HCI) ............................................................................................. 1240
Paper empty, path, limit-1, and path sensors (DCF/HCI) ....................................................................... 1241
Paper size sensors (DCF/HCI) ...................................................................................................................... 1242
HCI PCA and HCI sup PCA (HCI) .................................................................................................................... 1244
Cover open sensor, cassette installation sensor, feed motor, pickup/lift-1 and lift-2 motors,
and shift motor (DCF/HCI) ............................................................................................................................ 1245
Limit switch, prefeed sensor, feed sensor, main limit and empty sensors (DCF/HCI) ....................... 1247
Level-1/2 front/rear sensors, solenoid home sensor, and solenoid (DCF/HCI) ................................. 1248
Home-1/2 sensors, end sensor, and empty sensor (DCF/HCI) ............................................................. 1249
Limit switch, paper limit-1 sensor, prefeed sensor, and paper empty-1 sensor (DCF/HCI) ............. 1250
Pick/lift-1 motor, lift-2 motor, and feed motor (DCF/HCI) ..................................................................... 1250
Upper/lower paper low sensors (DCF/HCI) ............................................................................................... 1251
Front/rear home sensors and tray open sensor (DCF/HCI) .................................................................... 1252
Main PCAs (SSBM) ......................................................................................................................................... 1253
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Paper detection sensor (SSBM) .................................................................................................................. 1254
Entrance motors A/B, end fence motor, buer motor and sensor, and diverter close sensor
Press home sensor, tamper home sensor, paper detect sensor, tamper motor, press motor,
and feed motor (SSBM) ................................................................................................................................ 1260
Top-exit path and compile-exit path sensors (SSBM) ............................................................................ 1262
Knife motor, stopper home sensor, and stopper solenoid and motor (SSBM) ................................... 1263
Top door sensor, fold motor, and knife home position sensor (SSBM) ............................................... 1264
Stapler/stacker nisher and booklet nisher system ............................................................................. 1283
Service approach ............................................................................................................................................................... 1353
Precautions when replacing parts ............................................................................................................. 1354
Before performing service .......................................................................................................................... 1356
After performing service ............................................................................................................................. 1356
Post-service test ........................................................................................................................................... 1357
Order parts by authorized service providers ............................................................................................ 1358
Parts, diagrams, removal and replacement (stapler/ stacker and booklet nishers) ............................................ 1359
Bridge unit ...................................................................................................................................................... 1432
Entrance unit ................................................................................................................................................. 1526
Punch unit ...................................................................................................................................................... 1532
Tray diverter unit .......................................................................................................................................... 1539
Top exit unit ................................................................................................................................................... 1568
Top output tray unit ...................................................................................................................................... 1595
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Main exit unit ................................................................................................................................................. 1609
Paddle unit ..................................................................................................................................................... 1636
End fence unit ............................................................................................................................................... 1669
Tamper unit .................................................................................................................................................... 1704
Stapler unit .................................................................................................................................................... 1861
Ejector unit ..................................................................................................................................................... 1942
Main output tray unit .................................................................................................................................... 2098
Paper holding unit ........................................................................................................................................ 2159
Buer unit ...................................................................................................................................................... 2217
Booklet entrance unit ................................................................................................................................... 2242
Booklet paddle unit ...................................................................................................................................... 2260
Booklet end fence unit ................................................................................................................................. 2273
Booklet presser unit ..................................................................................................................................... 2295
Booklet tamper unit ..................................................................................................................................... 2318
Booklet stapler unit ...................................................................................................................................... 2375
Booklet fold unit ........................................................................................................................................... 2394
Booklet diverter unit .................................................................................................................................... 2478
Booklet exit unit ............................................................................................................................................ 2502
Booklet output tray unit .............................................................................................................................. 2521
Problem solving ................................................................................................................................................................. 2543
Control panel message document (CPMD) ............................................................................................... 2543
Clear paper jams ........................................................................................................................................... 2544
Finisher system diagram .................................................................................................................................................. 2557
Inner nisher system .................................................................................................................................... 2566
Service approach ............................................................................................................................................................... 2604
Precautions when replacing parts ............................................................................................................. 2605
Before performing service .......................................................................................................................... 2607
After performing service ............................................................................................................................. 2607
Post-service test ........................................................................................................................................... 2608
Order parts by authorized service providers ............................................................................................ 2609
Parts, diagrams, removal and replacement (inner nisher) ....................................................................................... 2610
Parts and diagrams (inner nisher) ............................................................................................................ 2611
Entrance unit ................................................................................................................................................. 2655
Exit unit ........................................................................................................................................................... 2672
Paper support unit ........................................................................................................................................ 2694
Paddle unit ..................................................................................................................................................... 2780
Tamper unit .................................................................................................................................................... 2805
Stapler unit .................................................................................................................................................... 2916
Ejector unit ..................................................................................................................................................... 2945
End fence unit ............................................................................................................................................... 3011
Output tray unit ............................................................................................................................................. 3023
Paper holding unit ........................................................................................................................................ 3086
Punch unit ...................................................................................................................................................... 3133
Problem solving ................................................................................................................................................................. 3148
Control panel message document (CPMD) ............................................................................................... 3148
Punch waste full sensor .............................................................................................................................. 3149
Punch waste box sensor and nisher docking sensor ........................................................................... 3150
Entrance motor ............................................................................................................................................. 3151
Paper support motor & home sensor ....................................................................................................... 3154
Front tamper motor and home sensor ..................................................................................................... 3155
Rear tamper motor and home sensor ...................................................................................................... 3156
End fence sensor .......................................................................................................................................... 3157
Stapler position motor and sensor ............................................................................................................ 3158
Ejector 1 motor and home sensor, ejector 2 motor, motor sensor, and home sensor .................... 3159
Output tray motor and sensor .................................................................................................................... 3160
Output tray top of stack sensor ................................................................................................................. 3161
Top cover switch ........................................................................................................................................... 3162
Front cover switch ........................................................................................................................................ 3163
Appendix A Certicate of Volatility ..................................................................................................................................................... 3165
Certicate of Volatility ....................................................................................................................................................... 3165
Glossary of terms ................................................................................................................................................................................... 3169
Index ......................................................................................................................................................................................................... 3177
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xviiiENWW
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1Product specications and description
You will learn more about the following sub sections:
ENWW1
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Printer views
4
5
6
7
10
8
9
12
13
11
14
15
16
17
1
2
3
Learn more specically about the dierent views of the printer.
Printer front view
Learn about the printer components (front view).
Figure 1-1 Printer front view
ItemDescription
1Automatic document feeder cover (access for clearing jams)
2Automatic document feeder width guides
3Automatic document feeder input tray
4Automatic document feeder output tray
5Control panel with color touchscreen display (tilts up for easier viewing)
6Physical keyboard (Flow models only). Pull the keyboard straight out to use it. (NOTE: Close the keyboard when it is not in
7Right door (access for clearing jams)
8On/o button
9Tray 1
10Power switch
use
.)
2Chapter 1 Product specications and descriptionENWW
Page 23
ItemDescription
1
2
3
11Power connection
12Front door (access to the toner cartridges)
13Tray 2
14Tray 3
15Output bin
16Easy-access USB port. Insert a USB ash drive for printing or scanning without a computer, or to update the printer rmware.
17Hardware integration pocket (for connecting accessory and third-party devices)
Printer back view
Learn about the printer components (back view).
Figure 1-2 Printer rear view
(NOTE: An administrator must enable this port before use.)
ItemDescription
1Formatter cover
2Interface ports
3Serial number and product number label
Interface ports
Learn about the printer components (interface ports).
ENWWPrinter views3
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Figure 1-3 Interface ports
1
2
3
ItemDescription
1USB port for connecting external USB devices (NOTE: For easy-access USB printing, use the USB port near the control panel.)
2Local area network (LAN) Ethernet network port
3Hi-Speed USB 2.0 printing port
Control-panel view
Learn about the printer components (control-panel).
NOTE:Tilt the control panel for easier viewing.
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the printer control panel.
NOTE:The features that appear on the Home screen can vary, depending on the printer conguration.
4Chapter 1 Product specications and descriptionENWW
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Figure 1-4 Printer control panel
1
7
6
23
45
8
ItemButtonDescription
1
2Reset
3Sign In or Sign Out buttonTouch the Sign In button to access secured features.
4
Home
Information
button
buttonThe Reset button returns the printer to default settings and is always present if users are not
button
Touch the Home button to return to the Home screen.
logged in. The Reset button is not present when the Sign Out button is present. Touch the Reset
button to resume and release jobs from the previous pause state and interrupt mode, reset the
quick copy count in the copy count eld, exit special modes, reset the display language and the
keyboard layout.
Touch the Sign Out button to sign out of the printer. The printer restores all options to the
default settings.
This button displays only if the administrator has congured the printer to require
NOTE:
permis
sion for access to features.
Touch the information button to access a screen that provides access to several types of printer
formation. Touch the buttons at the bottom of the screen for the following information:
in
●Display Language: Change the language setting for the current user session.
●Sleep Mode
●Wi-Fi Direct
tablet, or other device with Wi-Fi.
●Wireless: View or change wireless connection settings (only when an optional wireless
accessory is installed).
●Ethernet: View or change Ethernet connection settings.
: Place the printer into sleep mode.
: View information for how to connect directly to the printer using a phone,
●HP Web Services: View information to connect and print to the printer using HP Web
Ser
vices (ePrint).
ENWWPrinter views5
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ItemButtonDescription
5
6Applications areaTouch any of the icons to open the application. Swipe the screen sideways to access more
7Start Copy buttonTouch the Start Copy button to start a copy job.
8Home-screen page indicatorIndicates the number of pages on the Home screen or in an application. The current page is
Help button
Inner nisher view
Learn about the printer components (inner nisher).
Touch the Help button to open the embedded help system.
The status line provides information about the overall printer status.
applications.
NOTE: The available applications vary by printer. The administrator can congure which
applications appear and the order in which they appear.
highlighted. Swipe the screen sideways to scroll between pages.
Stapler/stacker nisher view
Learn about the printer components (stapler/stacker nisher).
Booklet
nisher view
Learn about the printer components (booklet nisher).
6Chapter 1 Product specications and descriptionENWW
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ENWWPrinter views7
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Specications
Learn about the specications.
Technical specications
Learn technical specications for model bundles.
NOTE:Hole punch accessories are optional for the stapler/stacker, inner nisher, and booklet maker
Prints 50 pages per minute (ppm)
on A4 and on letter-size paper
Prints 60 pages per minute (ppm)
on A4 and on letter-size paper
Easy-access USB printing (no
computer required)
FaxOptionalOptionalOptional
Copy and ScanScans 90 pages per minute (ppm)
on A4 and letter-size paper
Scans 80-simplex/160-duplex
images per minute (ipm) on A4 and
letter-size paper (LX du models
only)
100-page document feeder with
dual-head scanning for single-pass
duplex copying and scanning
HP EveryPage Technologies
including ultrasonic multi-feed
detection
E87640du
5CM64A
SupportedNot supportedNot supported
Not supportedSupportedNot supported
Not supportedNot supportedSupported
SupportedSupportedSupported
SupportedSupportedSupported
SupportedSupportedSupported
SupportedSupportedSupported
Not supportedNot supportedNot supported
E87650du
5CM65A
E87660du
5CM66A
Embedded optical character
recognition (OCR) provides the
ability to convert printed pages into
text that can be edited or searched
using a computer
SMART Label feature provides
paper-edge detection for automatic
page cropping
Automatic page orientation for
pages that have at least 100
characters of text
Automatic tone adjustment sets
contrast, brightness, and
background removal for each page
Digital SendSend documents to E-mail, USB,
and shared folders on a network
Send documents to SharePoint®Not supportedNot supportedNot supported
Supported operating systems
Learn about supported operating systems.
The following information applies to the Printer-Specic Windows PCL 6 and HP print drivers for OS X and to the
software installer.
Not supportedNot supportedNot supported
Not supportedNot supportedNot supported
Not supportedNot supportedNot supported
Not supportedNot supportedNot supported
SupportedSupportedSupported
12Chapter 1 Product specications and descriptionENWW
Page 33
Windows: The HP Software Installer can be downloaded from the printer support website for this printer and
installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3 print driver, or the “HP PCL-6” version 4
print driver, depending on the Windows operating system, along with optional software when using the software
installer. Download the "HP PCL.6" version 3 print driver, the "HP PCL 6" version 3 print driver, and the "HP PCL-6"
version 4 print driver from the printer-support website for this printer: www.hp.com/support/ljE87600mfp, or
www.hp.com/support/ljE87640mfp.
OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/LaserJet
or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not
included in the HP Software Installer.
1.Go to 123.hp.com/LaserJet.
2.Follow the steps provided to download the printer software.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
Table 1-3 Supported operating systems and print drivers
Operating systemPrint driver installed (from the software on
the web)
Windows® XP SP3, 32-bit
Windows Vista®, 32-bit
Windows Server 2003 SP2, 32-bitThe “HP PCL.6” printer-specic print driver is
Windows 7 SP1, 32-bit and 64-bitThe “HP PCL 6” printer-specic print driver is
Windows 8, 32-bit and 64-bitThe “HP PCL 6” printer-specic print driver is
The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the software installation.
The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the software installation.
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
installed for this operating system as part of
the software installation.
installed for this operating system as part of
the software installation.
Notes
Microsoft retired mainstream support for
Windows XP in April 2009. HP will continue
to provide best eort support for the
discontinued XP operating system. Some
features and page sizes in the print driver
are not supported.
Microsoft retired mainstream support for
Windows Vista in April 2012. HP will
continue to provide best eort support for
the discontinued Vista operating system.
Some features and page sizes in the print
driver are not supported.
Microsoft retired mainstream support for
Windows Server 2003 in July 2010. HP will
continue to provide best eort support for
the discontinued Server 2003 operating
system. Some features and page sizes in
the print driver are not supported.
Windows 8 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
Windows 8.1, 32-bit and 64-bitThe “HP PCL-6” V4 printer-specic print
driver is installed for this operating system
as part of the software installation.
Windows 10, 32-bit and 64-bitThe “HP PCL-6” V4 printer-specic print
driver is installed for this operating system
as part of the software installation.
Windows 8.1 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
ENWWSpecications13
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Table 1-3 Supported operating systems and print drivers (continued)
Operating systemPrint driver installed (from the software on
the web)
Windows Server 2008 SP2, 32-bitThe “HP PCL.6” printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2008 SP2, 64-bitThe “HP PCL 6” printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2008 R2, SP 1, 64-bitThe “HP PCL 6” printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2012, 64-bitThe PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2012 R2, 64-bitThe PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Notes
Microsoft retired mainstream support for
Windows Server 2008 in January 2015. HP
will continue to provide best eort support
for the discontinued Server 2008 operating
system. Some features and page sizes in
the print driver are not supported.
OS X 10.10 Yosemite, OS X 10.11 El Capitan,
and OS X 10.12 Sierra
NOTE: Supported operating systems can change. For a current list of supported operating systems, go to
www.hp.com/support/ljE87600mfp, or www.hp.com/support/ljE87640mfp for HP's all-inclusive help for the
printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click the links.
Table 1-4 Minimum system requirements
WindowsOS X
●An Internet connection
●Dedicated USB 1.1 or 2.0 connection or a network connection
●2 GB of available hard-disk space
Mobile printing solutions
To install the print driver, download HP Easy
Start from 123.hp.com/LaserJet. Follow the
steps provided to install the printer
software and print driver.
●Internet connection
●1 GB of available hard-disk space
Learn what HP oers for mobile printing solutions.
14Chapter 1 Product specications and descriptionENWW
Page 35
HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
2
1
3
2
3
1
smartphone, or other mobile device. To see the full list and to determine the best choice, go to HP Customer
Support - Knowledge Base.
●Wi-Fi Direct
●HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP C
onnected)
●HP ePrint app (Available for Android, iOS, and Blackberry)
●HP All-in-One Remote app for iOS and Android devices
●HP ePrint software
●Google Cloud Print
●AirPrint
●Android Printing
Printer dimensions
Learn about printer dimensions.
NOTE: A color printer model is shown in the gure below. However, the dimension information applies to mono
24Chapter 1 Product specications and descriptionENWW
Page 45
Table 1-10 Copy specications (continued)
ItemSpecication
Duplex CopyBuilt-in
Copy Original Type●Text
●Text and Printed Photo
●Text and Glossy Photo
●Newspaper
●Printed Photo
●Glossy Photo
●Copied Original
●Map
●Light Original
Copy Features●ID Copy
●N-up
●Booklet
●Image Repeat
Supplies
●Auto Fit
●Book Copy
●Watermark
●Image Overlay
●Stamp
●Covers
●Job Build
●Preview
●Erase Edge
●Image Shift
●Image Adjustment
●Background Adjustment
Learn about the required toner cartridges and TCU.
ENWWSpecications25
Page 46
Table 1-11 Supplies
ItemProduct numberService part numberAverage yield
Black toner cartridge
1
W9050MCX3A92-67904
Approx. 54,400 pages
Standard
Black toner cartridge
Introductory
Cyan toner cartridge
Standard
Cyan toner cartridge
Introductory
Magenta toner cartridge
Standard
Magenta toner cartridge
Introductory
Yellow toner cartridge
Standard
Yellow toner cartridge
2
1
2
HP Black Managed LJ Toner
Cartridge
W9050MSNot applicableApprox. 12,000 pages
W9051MCX3A92-67901
HP Cyan Managed LJ Toner
tridge
Car
W9051MSNot applicableApprox. 10,000 pages
1
2
1
2
W9053MCX3A92-67902
HP Magenta Managed LJ Toner
tridge
Car
W9053MSNot applicableApprox. 10,000 pages
W9052MCX3A92-67903
HP Yellow Managed LJ Toner
tridge
Car
W9052MSNot applicableApprox. 10,000 pages
Approx. 52,000 pages
Approx. 52,000 pages
Approx. 52,000 pages
Introductory
YMCK kit
Introductory
TCUW9058MCApprox. 71,000 pages
1
Print cartridge life is approximate, based on average A4 /Letter-size page count with ISO coverage. Declared
tridge yield value in accordance with ISO/IEC 19798. Actual yields vary considerably based on images printed
car
and other factors. For more information, visit
2
Available in APJ countries/regions only.
NOTE:
Depending on the print pattern and job mode used, the lifespan of the consumable can vary.
IMPORTANT:Toner cartridges or other supplies must be purchased in the same country/region as the printer
being used. Other
dieringcongurations of toner cartridges and other supplies according to the conditions of a specic country/
region.
Maintenance parts
Learn about the printer maintenance parts.
W5059MS
www.hp.com/go/learnaboutsupplies.
wise, new toner cartridges or other supplies will be incompatible with the printer. This is due to
26Chapter 1 Product specications and descriptionENWW
Page 47
HP recommends replacing the following maintenance parts at specic intervals to make sure the printer
produces quality copies and to extend the service life of the printer.
Some of the printer parts have a shorter lifespan than the life of the printer.
Table 1-12 Maintenance parts
ItemProduct numberLifeRemark
Developer unit cyanZ7Y69A720,000 pages
Developer unit magentaZ7Y72A720,000 pages
Developer unit yellowZ7Y73A720,000 pages
Developer unit blackZ7Y68A720,000 pages
OPC drum unit cyan
OPC drum unit magenta
OPC drum unit yellow
OPC drum unit blackW9054MCApprox. 160,000pages
Fuser unit (220V)Z7Y76A360,000 pages
Fuser unit (1100V)Z7Y75A360,000 pages
Intermediate transfer belt (ITB)Z7Y78A430,000 pagesClean the CPR sensor after
HP LaserJet Inner Finisher Hole 2/3 PunchY1G02ATwo and three hole punch (for America,
Asia, and Africa)
HP LaserJet Inner Finisher Hole 2/4 PunchY1G03ATwo and four hole punch (for Europe)
HP LaserJet Inner Finisher Swedish PunchY1G04ASwedish four hole punch (for Sweden)
HP LaserJet Hole Punch 2/3 AccessoryY1G10ATwo and three hole punch (for America,
Asia, and Africa)
HP LaserJet Hole Punch 2/4 AccessoryY1G11ATwo and four hole punch (for Europe)
HP LaserJet Hole Punch Swedish AccessoryY1G12ASwedish four hole punch (for Sweden)
ENWWSpecications39
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Table 1-17 Options list (continued)
ItemProduct numbersRemark
HP LaserJet Inner/Booklet Finisher Staples
NOTE: The HP LaserJet Booklet Finisher
and HP LaserJet Stapler/Stacker Finisher
have two staple slots.
HP LaserJet Stapler/Stacker Finisher Staples
NOTE: The HP LaserJet Booklet Finisher
and HP LaserJet Stapler/Stacker Finisher
have two staple slots.
Option specications
Learn about option specications.
Table 1-18 Option specications
ItemSpecication
HP LaserJet Dual Cassette Department
Feeder
Y1G13A●Regular staples for the HP LaserJet
Inner Finisher
●Regular saddle staples for the
HP LaserJet Booklet Finisher
Y1G14A●Regular staples for HP LaserJet
Stapler/Stacker Finisher
Part numberY1F98A
Capacity520 x 2 sheets
Media Sizes●Cassette 1: 148.5 mm x 210 mm —
297 mm x 432 mm (5.8 in x 8.2 in —
12 in x 18 in)
●Cassette 2: 148.5 mm x 210 mm —
297 mm x 432 mm (5.8 in x 8.2 in —
12 in x 18 in)
Media TypesPlain/Thin/Bond/Hole Punched/Preprinted/
Recycled/Thin Cardstock/Letterhead/Thick/
Cotton/Colored/Archive/Thin Glossy/Heavy
Weight/Extra Heavy Weight
40Chapter 1 Product specications and descriptionENWW
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Table 1-18 Option specications (continued)
ItemSpecication
Media Weight
●Plain Paper: 71–90 g/m2 (18.5–24 lb/
Duplex)
●Thick Paper: 91–105 g/m2 (25–28 lb/
Duplex)
●Heavy Weight Paper: 106–176 g/m
(Duplex)
●Heavy Weight Paper 1: 177–216 g/m
(Duplex)
●Heavy Weight Paper 2: 217–256 g/m
(Duplex)
●Heavy Weight Paper 3: 257–300 g/m
●Thin Paper: 60–69 g/m2 (16–19 lb/
Duplex)
●Cotton Paper: 75–90 g/m2 (Duplex)
●Colored: 75–90 g/m2 (Duplex)
●Preprinted: 71–90 g/m2 (Duplex)
●Recycled: 60–90 g/m2 (Duplex)
●Bond Paper: 105–120 g/m2 (Duplex)
2
2
2
2
HP LaserJet 2000 Sheet High Capacity Tray
Depar
tment
●Letterhead: 75–90 g/m2 (Duplex)
●Hole Punched Paper: 75–90 g/m
2
(Duplex)
●Thin Cardstock: 105–163 g/m
2
(Duplex)
●Thin Glossy: 106–163 g/m2 (Duplex)
Sensing●H/W Install Detect: Yes
●Paper Empty and Low Level Detect:
Ye
s
●Paper Type Detect: No
●Paper Size Detect: Yes
Dimensions556 mm x 610 mm x 265 mm (22.3 in x 24
in x 10 in)
WeightNet 20 kg, Packing 23.5 kg
Part numberY1G21A
Capacity
2000 sheets at 20 lb (80 g/m2)
Media SizesA4, Letter
Media TypesPlain Paper, Thin Paper, Thick Paper,
Punched P
aper
ENWWSpecications41
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Table 1-18 Option specications (continued)
ItemSpecication
Media Weight60 to 300 gsm
Sensing●H/W Install Detect: Yes
●Paper Empty and Low Level Detect:
Ye
●Paper Type Detect: No
●Paper Size Detect: No
HP High Capacity Input Tray Side (sHCI)Part numberY1F20A
s
Capacity
Media SizesA4, Letter
Media TypesPlain Paper, Thin Paper, Thick Paper,
Media weight60 to 300 gsm
Sensing●H/W Install Detect: Yes
HP LaserJet Department CabinetPart numberY1G16A
Dimensions585 mm x 670 mm x 257 mm
Weight (Net)18 kg
HP LaserJet Job Separator DepartmentPart numberY1G01A
Capacity
HP LaserJet Inner FinisherPart numberY1G00A
Capacity500 sheets stacking, internal
3000 sheets at 20 lb (80 g/m2)
Punched P
●Paper Empty and Low Level Detect:
●Paper Type Detect: No
●Paper Size Detect: No
125 sheets at (80 g/m2)
aper
Ye
s
Staple Cartridge Capacity5000 staples/cartridge
Stacking●Top Tray: 50 sheets (A4/LT at 80 gsm)
●Finishing Tray: 500 sheets (A4/LT at
80 gsm)
Stapling●Maximum Number of Sheets: 50
sheets s
tapling with 90 g/m2 sheet
●Stapling Positions: Front
corner (45), Dual, Rear at and corner
(45)
Saddle StaplingN/A
Oine StaplingN/A
Oset at Non-Staple JobYes
at and
42Chapter 1 Product specications and descriptionENWW
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Table 1-18 Option specications (continued)
ItemSpecication
Oset at Staple JobN/A
Output StackingFace Down
HP LaserJet Stapler/Stacker FinisherPart numberY1G18A
Capacity65 sheets stapling, 3,250 sheets stacking
Staple Cartridge Capacity5000 staples/cartridge
Stacking●Top Tray: 250 sheets (A4/LT at 80
gsm)
●Finishing Tray: 3000 sheets (A4/LT at
80 gsm)
Stapling●Maximum Number of Sheets: 65
sheets stapling with 90 g/m2 sheet
●Stapling Positions: 2 Corners (Single ,
45 degree
Oine StaplingYes
Oset at Non-Staple JobYes
Oset at Staple JobYes
), Center (Double)
Output StackingFace Down
HP LaserJet Booklet FinisherPart numberY1G07A
Capacity65 sheets stapling, 2000 sheets stacking
Staple Cartridge Capacity5000 staples/cartridge
Stacking●Top Tray: 250 sheets (A4/LT at 80
●Finishing Tray: 2000 sheets (A4/LT at
Stapling●Maximum Number of Sheets: 65
●Stapling Positions: 2 Corners (Single),
Saddle StaplingMaximum Number of Sheets: 25 sheets
stapling with 80 g/m2 sheet
Oine
StaplingYes
Oset at Non-Staple JobYes
Oset at Staple JobYes
Output StackingFace Down
gsm)
80 gsm)
sheets stapling with 90 g/m2 sheet
Cen
ter (Double)
1.HP LaserJet Hole Punch 2/3 Accessory
2.HP LaserJet Hole Punch 2/4 Accessory
3.HP LaserJet Hole Punch Swedish
Accessory
Part numbers1.Y1G10A
2.Y1G11A
3.Y1G12A
ENWWSpecications43
Page 64
Table 1-18 Option specications (continued)
ItemSpecication
1.HP LaserJet Inner Finisher Hole 2/3
Punch
2.P LaserJet Inner Finisher Hole 2/4
Punch
3.HP LaserJet Inner Finisher Swedish
Punch
Available UnitAuto change 2/3 hole or auto change 2/4
hole, Swedish 4
Paper Wight
52–300 g/m
2
Part numbers1.Y1G02A
2.Y1G03A
3.Y1G04A
Available UnitAuto change 2/3 hole or auto change 2/4
hole, S
wedish 4
Paper Wight
52–256 g/m
2
44Chapter 1 Product specications and descriptionENWW
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Feeding system
Learn about the feeding system.
Feeding system overview
Learn about the feeding system overview.
The feeding system picks up paper from the cassette or Tray 1 and moves it to the printing mechanism inside
the printer. The feeding system consists of the pickup unit, registration unit, transfer roller assembly, and exit
unit.
Figure 1-6 Feeding system overview
ENWWFeeding system45
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Main components and functions
Learn about main components and their functions.
Rollers
Learn about the rollers.
Figure 1-7 Rollers
1Tray 213Tray 4 feed roller (optional)
2Tray 314Tray 4 trans roller (optional)
3Tray 4 (optional)15Tray 5 feed roller (optional)
4Tray 5 (optional)16Registration sensor
5Tray 2 pickup/reverse/feed
ollers
r
17Registration roller
46Chapter 1 Product specications and descriptionENWW
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6Tray 3 pickup/reverse/feed
rollers
18Transfer roller
7Tray 4 pickup/reverse/feed
rollers (optional)
8Tray 5 pickup/reverse/feed
rollers (optional)
9Tray 1 pickup/reverse/feed
rollers
10Tray 2 feed roller22Duplex 1 roller
11Tray 3 feed roller23Duplex 2 roller
12Tray 3 trans roller23Duplex 3 roller
19Exit roller (1st)
20Exit roller (2nd)
21Exit roller (trans)
●Pickup roller (Tray 1, 2, 3, 4, 5)
–This roller picks up the paper from the tray.
●Feed roller (Tray 1, 2, 3, 4, 5)
–This roller is placed against the reverse roller. It transfers the paper from the pickup roller to the feed
r
oller.
●Reverse roller (Tray 1, 2, 3, 4, 5)
–This roller is placed against the feed roller and transfers only one sheet of paper to the feed roller.
When two or more sheets of paper are being transferred from the pickup roller, the load of the torque
limiter of the reverse roller is heavier than the frictional force between the sheets of paper. As a
result, the reverse roller is stopped and the lower sheet of paper is not transferred.
●Feed roller
–This roller transfers the paper sent from the feed/reverse roller to the registration roller.
●Registration roller
–This roller aligns the leading edge of the paper and transfers the paper to the transfer roller
as
sembly.
Table 1-19 Roller period table
RollerPeriodic
OPC/Drum94.5 mm (3.7 in)
Charge Roller (CR)37.7 mm (1.5 in)
Magnetic roller (MR)32.3 mm (1.3 in)
Transfer roller44.0 mm (1.7 in)
Transfer roller (T2)75.4 mm (3.0 in)
Fuser Belt (HR)110 mm (4.3 in)
Fuser Pressure Roller (PR)114.7 mm (4.5 in)
ENWWFeeding system47
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Sensor, motor, and solenoid
Learn about the sensor, motor, and solenoid.
Figure 1-8 Sensor, motor, solenoid
ItemFunction
Tray 2 paper size detection sensorDetects Tray 2 paper size
Tray 2 paper empty detection sensorDetects Tray 2 paper empty
50Chapter 1 Product specications and descriptionENWW
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ItemDescription
4Paper weight
5Plate knock up lift type: Lift Motor + Up Limit Sensor
Pickup unit
Learn about the pickup units.
When paper pickup occurs, the pickup roller moves down in order to come in contact with the surface of the
paper
and separation rollers make sure that a single sheet of paper is moved into the paper path, and that the feed
roller moves the paper as far as the registration (REGI) roller.
●Plain paper: 60–300 g/m²
. If the cassette is installed, the LEVER-INPUT CST is pushed and the pickup roller moves down. The feed
NOTE:
Figure
Figure
The pickup unit 1 and pickup unit 2 are not interchangeable.
1-10 Pickup unit 1
1-11 Pickup unit 2
Registration unit
Learn about the registration unit.
The registration roller is driven by the registration/multipurpose motor.
The registration roller clutch is located between the registration/Tray 1 motor and registration roller, or on the
tr
ansfer belt (for color), and it controls power to the registration roller in order to match paper and an image on
the drum at the predetermined registration point.
ENWWFeeding system51
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Figure 1-12 Registration roller
Tray 1 feed assembly
Learn about the Tray 1 feed assembly.
The Tray 1 feed assembly allows feeding of special media cardstock and custom size paper.
Figure 1-13 Tray 1 (MP) feeder assembly
Specication
●Capacity: 100 sheets (80g/m² / 21 lb paper standard)
●Media size: 98 mm x 148 mm – 320 mm x 1200 mm (3.87 in x 5.8 in – 12.6 in x 47.2 in)
52Chapter 1 Product specications and descriptionENWW
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Paper separation
When the Tray 1 (MP) paper detection [A] sensor detects paper and the machine gets a Tray 1 (MP) printing job,
the Tray 1 (MP) solenoid [B] drops the pickup roller [C] onto the top of the paper stack in Tray 1.
This machine uses a Feed and Reverse Roller (FRR) system for feeding paper. The friction between the reverse
roller [D] and feed roller [E] separates the top sheet of paper from the stack.
Figure 1-14 Paper separation
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Fuser unit
Learn about the fuser unit.
Fuser unit overview
Learn about the fuser unit.
This section describes the image fusing process used by the printer.
This unit fuses the toner that was transferred by the transfer roller onto the paper, by applying a combination of
heat and pressure to complete the fusing process. This printer uses an instant fusing system (NIF type). The
fuser unit design for this model has improved. The fuser belt has been changed to require less heat capacity and
still fuse the toner properly. Additionally, the life has been improved by incorporating a sub-bush system with a
lubricant storage design.
Figure 1-15 Fuser unit
●Lamp halogen
The fuser unit has two halogen lamps. One heats the center of the fusing belt, the other heats the end of
axial direction. The
dierent location. The coil of the center heater lamp is in the center, the coils on the side heater lamp are
on both sides. The lamps are xed inside of the fusing belt. When the fusing belt rotates, the lamps do not
rotate.
●Belt fuser
The belt fuser gets heat from the halogen lamp and transfers it to the toner and paper. The belt fuser
consists of three thin-layers. The thin fusing belt reduces warm up and mode changing time. To prevent the
fusing belt from adhering to the toner, the surface of the fuser belt is uorinated. There is a nip inside the
fusing belt. Tension springs are used to keep a constant nip area where the fusing belt contacts the
pressure roller.
●Roller fuser pressure
54Chapter 1 Product specications and descriptionENWW
se halogen lamps are lit alternately to heat the fusing belt. Each lamp has its coil in a
Page 75
The pressure roller makes sure there is a proper nip width between the pressure roller and fusing belt. It is
made up of the soft silicone sponge rubber. The pressure roller is driven by the driving system and drives
the fusing belt.
●Thermistor (NC sensor)
The temperature of the fusing belt is maintained by NC sensors (non-contact type thermistors) located
near the center and the end of the fusing belt.
●Thermostats
The thermostat cuts o the power supply to the halogen lamp by opening the circuit when the fusing belt
becomes abnormally hot as a result of a problem, such as a NC sensor malfunction. The thermostat is used
to prevent abnormal operation. When a thermostat is triggered, it must be replaced as well as the other
damaged parts in the fuser unit.
Fuser unit drive
Learn about the fuser unit drive.
The fuser motor (A) drives the pressure roller (B) through the gear train. The fuser belt is driven by the pressure
roller.
Figure 1-16 Fuser drive
Fuser unit temperature control
Learn about fuser temperature control.
When the main switch turns on, the CPU turns on the fusing lamp. The lamp stays on until the NC sensors detect
the s
tandby temperature. The CPU then raises the temperature up to the printing temperature.
ENWWFuser unit55
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Figure 1-17 Fuser unit temperature control
Overheat protection
●The CPU cuts power to the fusing lamp in the following cases:
●The following components are used when thermistor overheat protection fails:
Loop control
Learn about fuser loop control.
The tension of the paper between the OPC nip and the fuser nip is known as the paper loop level.
–The belt temperature detected by the NC sensors keeps higher than 220°C for 20 seconds.
–The belt temperature detected by the NC sensors keeps higher than 230°C for 3 seconds.
–The relay o works when the belt temperature detected by the NC sensors is higher than 230°C.
–Two thermostats get into line with the common ground wire of the fusing lamp.
–If one of the thermostat temperatures becomes higher than 195°C, it opens and cuts power to the
fusing l
amp. If the other thermostat temperature becomes higher than 195°C, it also opens and cuts
power to the fusing lamp.
56Chapter 1 Product specications and descriptionENWW
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Figure 1-18 Loop control
The paper loop level is controlled by monitoring photo sensors 1 and 2. The fuser unit controls the motor speed
for the paper loop level.
ENWWFuser unit57
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Image creation
Learn about image creation.
Printing process overview
Learn about the printing process overview.
This printer uses four drum units, four development units, and four laser beams for color printing. Each drum
unit consists of a drum, charge roller, and cleaning blade. Each development unit consists of a magnetic roller
and mixing auger.
Figure 1-19 Printing process overview
The light produced by the laser creates a latent image by discharging on the surface of the OPC drum. The
neg
atively charged toner is attracted to the latent drum image due to an electric eld. The toner (real image) on
each OPC drum is moved to the ITB (C) by the positive bias applied to the rst transfer roller. All four toners (color
image) are transferred to the paper by a positive charge applied to the second transfer roller (D).
1.OPC drum charge: The charge roller gives the drum a negative charge.
2.Laser exposure: Light produced by a laser diode hits the charged OPC through the lens and mirrors.
3.Development: The developing roller carries negatively charged toner to the latent image on the drum
surface. This printer uses four independent drum and development units (one for each color).
4.Transfer:
–Image transfer: The rst transfer roller opposite the OPC drums transfer toner from the drums to the
ITB. Four toner images are super-imposed onto the belt.
–Paper transfer: The second transfer roller transfers the toner from the ITB to the media.
5.Cleaning the OPC drum
image transfer to the paper.
6.Quenching for OPC drum: Quenching is done by illuminating the whole area of the drum with the laser at
the end of every job.
: The cleaning brush and blade remove remaining toner on the drum surface after
58Chapter 1 Product specications and descriptionENWW
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Imaging unit
Learn about the imaging unit.
Imaging unit overview
Learn about the imaging unit.
This printer uses a tandem type drum and development units. It uses four color developing during one paper
path to increase color printing productivity.
The development units are not interchangeable, but the drum units for Y, M, and C color are interchangeable.
The black drum unit is independent. The diameter of the drum is 30 mm with a circumference of about 94.2 mm
(3.7 in).
The drum unit has the charge roller to charge the drum surface and cleaning roller to clean the charge roller.
The e-label is the sub part of the drum unit. It stores the count information and other data. If the drum unit is
replaced, the count information stored by the discarded drum unit is lost.
Figure 1-20 Imaging unit
Drum drive
Learn about the drum drive unit.
The color OPCs and magnetic roller are driven by each color motor. The OPC drum and magnetic roller are
po
wered by the coupling.
The Brushless Direct Current (BLDC) motor maintains constant speed. The speed sync for each color depends on
the BLDC motor.
Phase sync for each OPC job prints the pattern on the Intermediate Transfer Belt (ITB) and is adjusted
automatically.
ENWWImage creation59
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Figure 1-21 Drum drive
Developer unit
Learn about the developer unit.
This printer uses a dual-component development system that has four development units. Each unit contains
245 g (8.6 o
The developer powder is supplied to the magnetic (development) roller [A] by the two mixing augers [B]. The
diameter of the magnetic roller is 18 mm (0.71 in).
Each development unit has a toner carrier (TC) sensor [C]. It is used for controlling the operating range of the
toner density.
60Chapter 1 Product specications and descriptionENWW
z) of magnetic toner carrier (developer powder).
Page 81
Figure 1-22 Developer unit
Developer agitation
Two mixing augers (A) circulate the developer forward and backward to agitate the developer in order to
suciently
Figure 1-23 Developer auger
mix the toner and developer.
Agitation occurs at the following times:
ENWWImage creation61
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●During the process control self-checking (warm up)
●During toner supply job
●During development job
If the developer unit is stored above 45°C (113°F), the toner might harden and will not work properly. If the toner
in the de
Toner cartridge
Learn about the toner cartridges.
When the toner and carrier in the toner cartridge is mixing:
●The YMC cartridge contains 570 g (20.1 oz) of toner and the K cartridge contains 840 g (29.6 oz) of toner.
Addition
carrier
●The toner in the YMC cartridge is transferred to the reservoir by the spring-ETC.
●The toner in the K cartridge is transferred to the Spring-ETC by the Wheel-Paddle Toner and transferred to
the re
velopment unit has hardened, an installation error occurs.
ally, the YMC cartridge contains 55 g (1.9 oz) of carrier and K cartridge contains 80 g (2.8 oz) of
servoir by Spring-ETC.
62Chapter 1 Product specications and descriptionENWW
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Figure 1-24 Toner cartridge
Dynamic security
Learn about dynamic-security-enabled printers.
Certain HP printers use cartridges that have security chips or electronic circuitry. Cartridges using a non-HP chip
or modied or non-HP circuitry* might not work. And, those that work today might not work in the future.
As is standard in the printing business, HP has a process for authenticating cartridges. HP continues to use
security measures to protect the quality of our customer experience, maintain the integrity of our printing
systems, and protect our intellectual property. These measures include authentication methods that change
periodically and might prevent some third-party supplies from working now or in the future. HP printers and
original HP cartridges deliver the best quality, security and reliability. When cartridges are cloned or
counterfeited, the customer is exposed to quality and potential security risks, compromising the printing
experience.
*Non-HP Chips and modied or non-HP electronic circuitry are not produced or validated by HP. HP cannot
guarantee that these chips or circuitry will work in your printer now or in the future. If you are using a nonoriginal HP cartridge, please check with your supplier to ensure your cartridge has an original HP security chip or
unmodied HP electronic circuitry.
ENWWImage creation63
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Intermediate transfer belt unit
Learn about the intermediate transfer belt unit.
Intermediate transfer belt overview
Learn about the intermediate transfer belt (ITB).
The toner on the four drums is transferred to the intermediate transfer belt (ITB) by the rst transfer roller
The image overlapped by four colors is transferred to the paper by the second transfer roller. The remaining
toners are removed by the cleaning blade and transferred to the toner collection unit.
This process is completed with one rotation of the ITB. The arrow above the C and M drums on the following
diagram shows the direction of the ITB rotation. The ITB is rotated by friction between the drive roller and the
ITB. The tension roller provides tension to prevent slipping.
There are three color plane registration (CPR) sensors and one photo sensor. Two CPR sensors are for line
position adjustment and one is for process control. The photo sensor monitors the position of the rst transfer
rollers.
Figure 1-25 Intermediate transfer belt
Table
1-20 Intermediate transfer belt components
ItemDescription
1Intermediate transfer belt (ITB)
2First transfer roller
3ITB drive roller
4Tension roller
5Photo sensor
6Cleaning blade
7Color plane registration (CPR) sensor
8Second transfer roller
9Toner collection auger
10Drum unit
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Transfer belt drive
Learn about the transfer belt drive.
The drive motor (A) drives the ITB (B) by using gears and the ITB drive roller (C).
The ITB (B) and black OPC (D) is synchronized by the drive motor (A).
Figure 1-26 Transfer belt drive
Cleaning blade
Learn about the transfer belt cleaning blade.
The intermediate transfer belt (ITB) cleaner removes toner during printing. Belt cleaning is completed while the
ITB make
The cleaning blade (A) in the ITB cleaner always contacts the ITB (B). The cleaning blade removes the used toner
from the ITB. The toner collection auger (C) transfers the waste toner to the toner collection unit.
The seal (D) on the ITB cleaner protects against toner contamination. The driving power by the driver roller is
transferred to the tension roller (E). The toner collection auger gear (F) drives the gear (G) and collects the toner
s one rotation. The ITB drive motor drives the ITB cleaning motor.
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Figure 1-27 Cleaning blade
Toner reservoir unit
Learn about the toner reservoir unit.
Main functions
●Toner Buer Space (about 0.6 K page volume) which allows users to continue printing until a new toner
car
tridge is delivered from purchase.
●A toner supply unit that is more accurate from the toner full sensing algorithm.
–Minimizes the remaining toner in toner cartridge.
–A uniform toner supply volume per second prevents an abnormal case of toner-density control error
in the de
Working mechanism
●Toner level sensing method in the Reservoir unit:
–The toner level is checked by time with a oating actuator shuttering light sensor (toner full sensor).
●Toner supply to Reservoir unit:
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velopment unit.
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Troubleshooting
1.Enter service mode and execute the toner dispense motor.
2.Check the gear noise and motor operation.
–As the toner level (high, middle, and low) in the reservoir unit decreases so does the toner bottle
supply motor 1500 ms, 900 ms, and 600 ms.
Service Mode► Diagnostics Engine Diagnostics Engine Test Routines► Toner Dispense Motor (Y,M,C,BK)
NOTE: There is no test routine for the toner full sensor in the reservoir unit.
If the reservoir driving gear is working without abnormal noise, then each reservoir unit does not have a
mechanical problem.
Figure 1-28 Toner reservoir unit
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Laser scanner assembly
Learn about the laser scanner assembly.
Laser scanner assembly overview
Learn about the laser scanner assembly.
The laser scanner assembly consists of one polygon motor and four laser diodes (LD) units. The Laser scanner
assembly forms a latent image on the surface of four OPC drums. For this process, the laser scanner assembly
has a collimator lens, cylindrical lens, two F-Theta lenses, and two reective mirrors on an optical path for each
color.
This laser scanner assembly uses the cross scan type scanning. K Color and C Color scan the laser from the rear
to the front. M Color and Y Color scan the laser from the front to the rear.
The laser scanner assembly has a skew adjustment function which adjusts the scanning line. An automatic
shutter is used to clean and protect the glass on the laser scanner assembly.
Figure 1-29 Laser scanner assembly overview
Table 1-21 Laser scanner assembly overview
ItemDescription
1LD PCA
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The laser from the laser scanner assembly is placed at intervals of 78 mm for each color. All colors use the same
polygon motor for oblique incidence.
The F2 lens (A) determines the slope of the primary scanning line and the image position of the secondary
scanning direction. This setting is adjusted by the manufacturer. The primary scanning line slope dierence is
adjusted by the skew adjustment in the laser scanner assembly.
Reective mirrors (B) on each color path adjust the curvature of primary scanning. This setting is adjusted by the
manufacturer.
The laser scanner assembly has two beam detector sensor boards (PD PBA includes four sensors). The PD PBAs
ocated at each corner of the laser optics housing unit.
are l
The beam is detected by the PD PCA at the scanning start point and creates the horizontal sync signal (Hsync).
The two PD PBAs detect the following:
●(A, B): Scanning start position for K, C
●(C, D): Scanning start position for M, Y
Figure
1-31 Laser synchronizing detectors
●E87650: 233 mm/s
●E87660: 280 mm/s
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Main scan start detection
The PD PBAs detect four beams at the scanning start point and create the horizontal sync (Hsync) signal. Data is
scanned by Hsync.
The arrow in the previous diagram shows the data scanning direction for each color. Black/Cyan and Yellow/
Magenta use the same polygon motor scanning in opposite directions.
Automatic CPR adjustment
Learn about automatic CPR adjustment.
During automatic CPR adjustment, the line patterns below are created eight times on the intermediate transfer
belt (ITB). The spaces between the lines (KK, CC, MM, YY, KC, KM, KY) are measured by the front, center, and rear
CPR sensors.
The controller takes the average of the spaces and then adjusts the following positions and magnication:
●Sub scan line position for CMY
●Main scan line position for CMY
●Magnication ratio for CMY
●Skew for CMY
●KK, CC, MM, YY: Spaces between two lines of the same color.
●KC, KM, KY: Spaces between a black line and each color line.
NOTE:
The ITB cleaning unit cleans the ITB after the patterns are measured.
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Figure 1-32 Automatic CPR adjustment
Adjustment
●Sub Scan line position for CMY
The adjustment of the sub scan line position for CMY is based on the line position for K (black). The printer
me
asures the gaps between the lines of each color in the pattern on the ITB. When the gaps for a color are
incorrect, the printer moves the image of the color up or down the sub scan axis. To do this, it changes the
laser write timing for that color.
●Main Scan line position for CMY
When the printer detects that the image is out of position in the main scan direction, it changes the laser
write start timing for each scan line.
●Magnication Adjustment for CMY
When the printer detects that magnication adjustment is necessary, it changes the LD clock frequency for
the required color.
●Skew for CMY
The adjustment of the skew for CMY is based on the line position for K (black).
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Adjustment Conditions
Line position adjustment can be turned on or o. However, it is normally recommended to turn on this function.
Line position adjustment timing depends on several settings. These settings include the following:
●ΔT = Temperature change of the laser scanner assembly between the temperature of the previous line
position adjustment and the current temperature.
●Pages = Total printed pages after previous line position adjustment.
Interval during print job
Line position adjustment interrupts printing and then starts automatically when one of these conditions occurs
when the prin
●Pages > Output threshold for all outputs (default: 500 pages)
Toner collection unit not-installed/installed
●Line position adjustment starts automatically when toner collection unit is removed and reinstalled.
Drum unit or developer unit replaced
●When the printer detects a new drum unit or developer unit, line position adjustment is automatically
per
ter checks at the sheet interval:
formed.
ITB replaced
●When the printer detects a new ITB or other ITB, eld technicians have to execute the adjustment
manually.
Main scan skew adjustment
The skew adjustment assembly (A) consists of the worm gear (1) for adjustment and worm gear (2). When Color
Plane Registration (CPR) executes, it detects and adjusts the scanning line slope manually.
The skew adjustment assembly (A) for magenta, cyan, and yellow adjusts the skew angle of the F2 lens (B). This
mechanism corrects main scan skew.
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Figure 1-33 Main scan skew adjustment
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Drive system
Learn about the drive system.
Pickup and cassette lift drive
Learn about the pickup and cassette lift drive.
Figure 1-34 Pickup and cassette lift drive
Power train
Pickup: normal rotation (pickup input) counter rotation (cassette lift input)