HP MFP E87660 Service Manual

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Service Manual
www.hp.com/videos/laserjet www.hp.com/support/colorlje87600mfp www.hp.com/support/colorljE87640mfp
HP Color LaserJet Managed MFP E87640 Series HP Color LaserJet Managed MFP E87650 Series HP Color LaserJet Managed MFP E87660 Series
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HP Color LaserJet Managed MFP E87640 Series HP Color LaserJet Managed MFP E87650 Series HP Color LaserJet Managed MFP E87660 Series Service Manual
SUMMARY
Learn about theory of operation, remove and replace, troubleshooting on the printer. Parts are either customer-self repair (CSR) replaceable, or eld replaceable units (FRUs) which require installation by a trained eld-service technician. Use the provided parts diagrams and tables to identify the required part.
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Copyright and License
© Copyright 2020 HP Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 12, 5/2020
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Revision History
View a list of document revisions.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Table -1 Revision History
Revision Number Revision Date Revision Notes
12.0 May, 2020 Part number updates and general edits.
11.0 April, 2020 SRM migration to SDL Tridion Docs.
10.0 January, 2020 Updated Setting standard tone in image
Part number updates and general edits.
Updated SSBM sections to current HPPK content. See Stapler/stacker and booklet
maker (SSBM) on page 1273.
quality problems and solutions. See Setting
standard tone on page 1194.
Added Red/Magenta hue printouts to image quality problems and solutions. See Red/
Magenta hue printouts on page 1196.
Added electrical-mechanical diagrams content. See Electrical-mechanical
relationships diagrams on page 1213
9.0 June, 2019 Updated all inner nisher content. See Inner
nisher on page 2559.
Updated developer unit remove and replace procedure. See Removal and replacement:
Developer unit on page 186.
Added right door dampner kit remove and replace. See Removal and replacement:
Right door dampener and lever kit on page 441.
Added high-voltage rail remove and replace procedure. See Removal and replacement:
High-voltage rail assembly on page 458.
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Table -1 Revision History (continued)
Revision Number Revision Date Revision Notes
6.0 December, 2018 Added/updated E87640du/E87650du/ E87660du series content.
Added or updated repair topics for the E87640du/E87650du/E87660du series:
Removal and replacement: ADF whole
unit (LX) on page 710
Removal and replacement: Document
feeder (ADF) jam access cover (LX) on page 715
Removal and replacement: Document
feeder (ADF) input tray (LX) on page 721
Removal and replacement: Contact
image sensor (CIS) on page 727
Removal and replacement: Document
feeder (ADF) main motor (LX) on page 738
Removal and replacement: Document
feeder (ADF) pick/feed roller assembly (LX) on page 747
Removal and replacement: PCA-
Scanner (LX) on page 753
Removal and replacement: Document
feeder separation roller assembly (LX) on page 760
Removal and replacement: Document
feeder feed motor (LX) on page 767
Removal and replacement: ADF white
backing (LX) on page 221
Removal and replacement: Accelerator
board (GX ADF only) on page 269
Removal and replacement: Island of
data (IOD; du models) on page 272
Removal and replacement: Formatter
hard disk drive (HDD; du models) on page 278
Removal and replacement: Formatter
(du models) on page 284
5.0 September, 2018 Added E87640du/E87650du/E87660du series content.
4.0 July, 2018 Updated parts numbers throughout document to remove "SAM-" prex and updated new part numbers as identied.
Minor content edits (including graphics)
iv Revision History ENWW
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Table -1 Revision History (continued)
Revision Number Revision Date Revision Notes
3.0 November, 2017 Added formatter cabling content
Added Scan in Low remove and replace procedure
Updated code data for Diagnostics and Service Functions
Replaced Product Overview with the UG­style Printer Views and removed the previous “Machine external view” section.
Updated R&R TOC level to 1.
Replaced references to SAW with WISE and removed QR codes.
Replaced Samsung Paper Jam content with the UG content
Moved specications out of the appendix to the Product Specications chapter
Added additional specication content to the Product Specications chapter from the UG
Removed the lists of tables and gures and the alphabetical and numerical lists of parts
Replaced the glossary with the updated glossary from Topaz
Placed ESD cautions at the beginning of the R&R sections for the main printer and both
nishers.
Removed the Samsung precaution sections
Updated variable list items to refer only to Diamond
Updated part numbers, part descriptions, diagrams, and photos
Reorganized remove and replace chapter (blended into parts and diagrams)
Integrated over 250 new edits into existing content, including updated video links and part numbers. Reformatted tables and resource pages, added xrefs, and changed critical terminology.
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Table -1 Revision History (continued)
Revision Number Revision Date Revision Notes
2.0 July, 2017 Updated TOC to only consist of 3 levels
Add error code and CPMD overview
Added “How to search for documentation” section.
Updated toner average yield data
Remove all occurrences of ITB
Changed all occurrences of #2 Phillips to #2 JIS
1.0 April, 2017 Service manual initial release
vi Revision History ENWW
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Conventions used in this guide
Learn about the conventions used in this publication.
TIP: Tips provide helpful hints or shortcuts.
NOTE: Notes provide important information to explain a concept or to complete a task.
CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product.
WARNING! Warnings alert you to specic procedures that you should follow to avoid personal injury,
catastrophic loss of data, or extensive damage to the product.
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viii Conventions used in this guide ENWW
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Table of contents
1 Product specications and description .................................................................................................................................................. 1
Printer views .............................................................................................................................................................................. 2
Printer front view ................................................................................................................................................. 2
Printer back view .................................................................................................................................................. 3
Interface ports ...................................................................................................................................................... 3
Control-panel view ............................................................................................................................................... 4
Inner nisher view ................................................................................................................................................ 6
Stapler/stacker nisher view .............................................................................................................................. 6
Booklet nisher view ........................................................................................................................................... 6
Specications ............................................................................................................................................................................ 8
Technical specications ...................................................................................................................................... 8
Supported operating systems ......................................................................................................................... 12
Mobile printing solutions .................................................................................................................................. 14
Printer dimensions ............................................................................................................................................ 15
Power consumption, electrical specications, and acoustic emissions .................................................... 16
Operating-environment range ........................................................................................................................ 16
General specications ....................................................................................................................................... 16
Print specications ............................................................................................................................................ 19
Scan specications ............................................................................................................................................ 21
Copy specications ............................................................................................................................................ 23
Supplies ............................................................................................................................................................... 25
Maintenance parts ............................................................................................................................................. 26
Paper handling specications .......................................................................................................................... 27
Network and software specications ............................................................................................................. 34
Options ................................................................................................................................................................ 37
Feeding system ...................................................................................................................................................................... 45
Feeding system overview ................................................................................................................................ 45
Main components and functions ..................................................................................................................... 46
Cassette .............................................................................................................................................................. 50
Pickup unit .......................................................................................................................................................... 51
Registration unit ................................................................................................................................................ 51
Tray 1 feed assembly ....................................................................................................................................... 52
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Fuser unit ................................................................................................................................................................................. 54
Fuser unit overview ........................................................................................................................................... 54
Fuser unit drive .................................................................................................................................................. 55
Fuser unit temperature control ....................................................................................................................... 55
Loop control ....................................................................................................................................................... 56
Image creation ........................................................................................................................................................................ 58
Printing process overview ................................................................................................................................ 58
Imaging unit ........................................................................................................................................................ 59
Toner cartridge ................................................................................................................................................... 62
Dynamic security ............................................................................................................................................... 63
Intermediate transfer belt unit ........................................................................................................................ 64
Toner reservoir unit ........................................................................................................................................... 66
Laser scanner assembly ....................................................................................................................................................... 68
Laser scanner assembly overview .................................................................................................................. 68
Laser scanning optical path ............................................................................................................................. 69
Laser synchronizing detectors ........................................................................................................................ 70
Automatic CPR adjustment .............................................................................................................................. 71
Drive system ........................................................................................................................................................................... 75
Pickup and cassette lift drive ........................................................................................................................... 75
Feed drive ........................................................................................................................................................... 75
Registration drive .............................................................................................................................................. 76
Fuser release/exit drive .................................................................................................................................... 77
Drive motors ....................................................................................................................................................... 78
Main drive unit motors ...................................................................................................................................... 80
Toner supply/reservoir drive ........................................................................................................................... 81
Engage transfer roller drive ............................................................................................................................. 81
Toner collection unit (TCU) drive ..................................................................................................................... 82
Flatbed Scanner System ....................................................................................................................................................... 83
Flatbed scanner system overview .................................................................................................................. 84
Scanning system components ........................................................................................................................ 86
Caution for moving the scanner ...................................................................................................................... 92
Document feeder LX (du models) ....................................................................................................................................... 94
Document feeder LX overview ........................................................................................................................ 94
Document feeder LX electrical parts .............................................................................................................. 94
Document feeder LX registration ................................................................................................................... 95
Document feeder LX drive system ................................................................................................................. 96
Document feeder LX scanning position ......................................................................................................... 98
Document feeder LX specications ................................................................................................................ 99
Flow document feeder dn/z models (GX and sGX) ........................................................................................................ 100
Flow document feeder overview .................................................................................................................. 100
Flow document feeder sensors .................................................................................................................... 100
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Flow document feeder ultra sonic multi-feed (USM) sensor ................................................................... 102
Flow document feeder drive system ........................................................................................................... 103
Flow document feeder specications .......................................................................................................... 105
Flow document feeder registration ............................................................................................................. 105
Flow document feeder scanning position ................................................................................................... 106
Flow document feeder mixed size original (MSO) sensor ........................................................................ 106
Flow document feeder dual sensor cleaning method .............................................................................. 108
Flow ADF z bundles (GX) ................................................................................................................................ 108
Hardware conguration ...................................................................................................................................................... 110
Main controller ................................................................................................................................................. 113
Low voltage power supply (LVPS) PCA (Type 5H) ...................................................................................... 123
Low voltage power supply (LVPS) PCA (Type 3R) for GX/sGX only ......................................................... 125
Low voltage power supply (LVPS) PCA (Type 4) ......................................................................................... 127
Fuser drive assembly ..................................................................................................................................... 129
High voltage power supply (HVPS) board ................................................................................................... 130
Eraser PCA ........................................................................................................................................................ 133
Fuser PCA ......................................................................................................................................................... 134
Waste Sensor PCA ........................................................................................................................................... 134
Paper Size sensor PCA ................................................................................................................................... 135
Flow document feeder PCA ........................................................................................................................... 135
Scan joint PCA .................................................................................................................................................. 136
CCDM PCA ......................................................................................................................................................... 137
WLED IF PCA ..................................................................................................................................................... 138
WLED PCA ......................................................................................................................................................... 138
Dual cassette feeder (DCF) ................................................................................................................................................. 138
High capacity input tray (HCI) ............................................................................................................................................. 142
Side high capacity input tray (sHCI) ................................................................................................................................... 146
2 Parts, diagrams, removal and replacement .................................................................................................................................... 151
HP service and support ....................................................................................................................................................... 151
Order parts by authorized service providers ................................................................................................................... 153
Ordering ............................................................................................................................................................ 153
Orderable parts ............................................................................................................................................... 153
How to use parts lists and diagrams ................................................................................................................................ 153
ESD precautions ................................................................................................................................................................... 153
Service approach ................................................................................................................................................................. 155
Precautions when replacing parts ................................................................................................................ 155
Before performing service ............................................................................................................................. 156
After performing service ................................................................................................................................ 156
Post-service test ............................................................................................................................................. 157
Maintenance (printer cleaning) .......................................................................................................................................... 158
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Cleaning the paper dust stick ........................................................................................................................ 158
Cleaning the document feeder white bar and CIS (LX) ............................................................................. 160
Cleaning the ow document feeder white bar and CIS (GX) .................................................................... 161
Cleaning the scanner glass ............................................................................................................................ 162
Main parts ............................................................................................................................................................................. 164
Main assemblies .............................................................................................................................................. 165
Exit assemblies ................................................................................................................................................ 404
Cassettes tray 2/3 ........................................................................................................................................... 425
Main frame assembly ..................................................................................................................................... 427
Main frame registration .................................................................................................................................. 475
Drive system .................................................................................................................................................... 491
Drive system .................................................................................................................................................... 493
Rear frame assembly ..................................................................................................................................... 504
Drive system .................................................................................................................................................... 508
Main frame pickup 1 and 2 ............................................................................................................................ 565
Main (sub) frame pickup ................................................................................................................................. 599
Covers ............................................................................................................................................................... 605
Right door ......................................................................................................................................................... 641
Tray 1 ................................................................................................................................................................ 685
Right door guide .............................................................................................................................................. 702
Right door exit and takeaway ....................................................................................................................... 704
Drive system .................................................................................................................................................... 706
ADF (LX models) .............................................................................................................................................. 708
ADF exterior and ADF pickup (LX models) ................................................................................................... 745
ADF main frame assembly (LX models) ...................................................................................................... 758
Flow ADF (GX/sGX) .......................................................................................................................................... 773
Flow ADF open cover (GX/sGX) ..................................................................................................................... 791
Flow ADF upper pickup (GX/sGX) .................................................................................................................. 801
Flow ADF stacker (GX/sGX) ............................................................................................................................ 807
Flow ADF main frame (GX/sGX) .................................................................................................................... 817
Image scanner ................................................................................................................................................. 878
Image scanner, lower ..................................................................................................................................... 893
Dual cassette feeder (DCF) ................................................................................................................................................. 906
DCF main .......................................................................................................................................................... 907
DCF frame ......................................................................................................................................................... 932
DCF rear frame ................................................................................................................................................ 937
Opt feed drive .................................................................................................................................................. 942
DCF second pickup .......................................................................................................................................... 944
2000-sheet HCI (department) ........................................................................................................................................... 946
2K HCI main ...................................................................................................................................................... 946
2K HCI drive ...................................................................................................................................................... 948
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2K HCI cassette ................................................................................................................................................ 964
2K HCI frame .................................................................................................................................................... 966
2K HCI main pickup ......................................................................................................................................... 972
3000-sheet sHCI (department; E82540/50/60 and E87640/50/60 only) ................................................................ 974
3K sHCI main 1 ................................................................................................................................................. 975
3K sHCI main 3 ................................................................................................................................................. 984
3K sHCI main 5 ................................................................................................................................................. 998
3K sHCI main 6 .............................................................................................................................................. 1000
Pickup cover unit ........................................................................................................................................... 1002
3K sHCI frame ................................................................................................................................................ 1004
3 Problem solving ................................................................................................................................................................................. 1007
Control panel messages (CPMD) ..................................................................................................................................... 1008
Error codes ..................................................................................................................................................... 1008
How to search for printer documentation ................................................................................................ 1010
Troubleshooting process ................................................................................................................................................. 1014
Determine the problem source .................................................................................................................. 1015
Tools for troubleshooting ................................................................................................................................................ 1034
Problem-solving checklist ........................................................................................................................... 1035
Print menu map ............................................................................................................................................ 1037
Print current settings pages ....................................................................................................................... 1037
Print event log ............................................................................................................................................... 1038
Pre-boot menu options ............................................................................................................................... 1039
Control panel menus .................................................................................................................................... 1057
Clear paper jams ................................................................................................................................................................ 1123
Paper jam locations ...................................................................................................................................... 1123
13.A1 tray 1 paper jam ................................................................................................................................ 1123
13.A2, 13.A3 tray 2, tray 3 paper jam ....................................................................................................... 1124
Clear paper jams in the Bottom HCI ........................................................................................................... 1127
Service mode (tech mode; du models) .......................................................................................................................... 1129
Entering service mode ................................................................................................................................. 1129
Service mode menu tree ............................................................................................................................. 1129
Information .................................................................................................................................................... 1134
Maintenance counts ..................................................................................................................................... 1136
Diagnostics .................................................................................................................................................... 1137
Service functions .......................................................................................................................................... 1174
Print quality troubleshooting guide ................................................................................................................................ 1177
Image quality problems and solutions ...................................................................................................... 1178
Adjusting the ADF/ADF skew (LX du models) ................................................................................................................ 1197
Adjusting the Flow ADF skew .......................................................................................................................................... 1199
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4 Electrical-mechanical diagrams ...................................................................................................................................................... 1205
Connection diagrams ........................................................................................................................................................ 1206
Connection Diagram (FUSER/EXIT/DUPLEX/TONER) .............................................................................. 1206
Connection Diagram (Scanner) ................................................................................................................... 1207
Connection Diagram (Laser Scanner Assembly/OPE/USB) .................................................................... 1208
Connection Diagram (Side/MP/Feed/Registration/Pickup) .................................................................... 1208
Connection Diagram (OPC/WTB/CST Lock) .............................................................................................. 1210
Connection Diagram (HVPS/LVPS/FDB) .................................................................................................... 1212
Electrical-mechanical relationships diagrams .............................................................................................................. 1213
Main drive (E87640, E87650, E87660 specic) ...................................................................................... 1213
T1 drive (E87640, E87650, E87660 specic) .......................................................................................... 1215
WTB drive (E87640, E87650, E87660 specic) ....................................................................................... 1217
Pickup drive (E87640, E87650, E87660 specic) ................................................................................... 1219
Registration unit (E87640, E87650, E87660 specic) ........................................................................... 1221
Pickup unit (E87640, E87650, E87660 specic) ..................................................................................... 1221
ACR unit (E87640, E87650, E87660 specic) .......................................................................................... 1223
Exit unit (E82540, E82550, E82560, E87640, E87650, E87660 shared) .......................................... 1223
Fuser exit drive (E82540, E82550, E82560, E87640, E87650, E87660 shared) ............................. 1225
Registration drive (E82540, E82550, E82560, E87640, E87650, E87660 shared) ......................... 1226
Feed drive (E82540, E82550, E82560, E87640, E87650, E87660 shared) ...................................... 1226
Pickup drive (E82540, E82550, E82560, E87640, E87650, E87660 shared) ................................... 1227
MP unit (E82540, E82550, E82560, E87640, E87650, E87660 shared) ........................................... 1228
Side unit (E82540, E82550, E82560, E87640, E87650, E87660 shared) ......................................... 1230
Right door guide (E82540, E82550, E82560, E87640, E87650, E87660 shared) ........................... 1232
Right door output takeaway (E82540, E82550, E82560, E87640, E87650, E87660 shared) ....... 1234
Front unit (E82540, E82550, E82560, E87640, E87650, E87660 shared) ....................................... 1236
Pickup lift motors, feed motor, and cover open sensor (DCF/HCI) ....................................................... 1238
Paper empty and limit-2 sensors (DCF/HCI) ............................................................................................. 1240
Paper empty, path, limit-1, and path sensors (DCF/HCI) ....................................................................... 1241
Paper size sensors (DCF/HCI) ...................................................................................................................... 1242
HCI PCA and HCI sup PCA (HCI) .................................................................................................................... 1244
Cover open sensor, cassette installation sensor, feed motor, pickup/lift-1 and lift-2 motors,
and shift motor (DCF/HCI) ............................................................................................................................ 1245
Limit switch, prefeed sensor, feed sensor, main limit and empty sensors (DCF/HCI) ....................... 1247
Level-1/2 front/rear sensors, solenoid home sensor, and solenoid (DCF/HCI) ................................. 1248
Home-1/2 sensors, end sensor, and empty sensor (DCF/HCI) ............................................................. 1249
Limit switch, paper limit-1 sensor, prefeed sensor, and paper empty-1 sensor (DCF/HCI) ............. 1250
Pick/lift-1 motor, lift-2 motor, and feed motor (DCF/HCI) ..................................................................... 1250
Upper/lower paper low sensors (DCF/HCI) ............................................................................................... 1251
Front/rear home sensors and tray open sensor (DCF/HCI) .................................................................... 1252
Main PCAs (SSBM) ......................................................................................................................................... 1253
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Paper detection sensor (SSBM) .................................................................................................................. 1254
Entrance motors A/B, end fence motor, buer motor and sensor, and diverter close sensor
(SSBM) ............................................................................................................................................................ 1255
Top-beam out sensor, stack motor, and SKU motor (SSBM) ................................................................. 1256
Curl pawl motor, fold motor, divert home sensor, and guide home sensor (SSBM) ......................... 1257
Feed entrance sensor (SSBM) ..................................................................................................................... 1258
Press home sensor, tamper home sensor, paper detect sensor, tamper motor, press motor,
and feed motor (SSBM) ................................................................................................................................ 1260
Top-exit path and compile-exit path sensors (SSBM) ............................................................................ 1262
Knife motor, stopper home sensor, and stopper solenoid and motor (SSBM) ................................... 1263
Top door sensor, fold motor, and knife home position sensor (SSBM) ............................................... 1264
Operational panel button PCA and entrance path sensor (SSBM) ........................................................ 1265
Exit cam home sensor, main paddle home sensor, paddle motor, and exit motor (SSBM) ............. 1266
Front/rear tamper motors, front/rear tamper home sensors, and end-fence home sensor
(SSBM) ............................................................................................................................................................ 1267
Tray upper front/rear sensors, SCU home detect sensor, and stack beam in/out sensors (SSBM) 1269
Bridge motor, bridge middle sensor, and bridge guide sensor (SSBM) ............................................... 1270
Bridge entrance path sensor (SSBM) ......................................................................................................... 1270
5 Stapler/stacker and booklet maker (SSBM) ................................................................................................................................... 1273
Product specication and description ............................................................................................................................ 1274
Stapler/stacker nisher and booklet nisher view .................................................................................. 1274
Specication .................................................................................................................................................. 1276
Stapler/stacker nisher and booklet nisher system ............................................................................. 1283
Service approach ............................................................................................................................................................... 1353
Precautions when replacing parts ............................................................................................................. 1354
Before performing service .......................................................................................................................... 1356
ESD precautions ............................................................................................................................................ 1356
After performing service ............................................................................................................................. 1356
Post-service test ........................................................................................................................................... 1357
Order parts by authorized service providers ............................................................................................ 1358
Parts, diagrams, removal and replacement (stapler/ stacker and booklet nishers) ............................................ 1359
Parts, diagrams (stapler/stacker) ............................................................................................................... 1360
Parts, diagrams (Booklet nisher) .............................................................................................................. 1406
Bridge unit ...................................................................................................................................................... 1432
Covers ............................................................................................................................................................. 1456
Entrance unit ................................................................................................................................................. 1526
Punch unit ...................................................................................................................................................... 1532
Tray diverter unit .......................................................................................................................................... 1539
Top exit unit ................................................................................................................................................... 1568
Top output tray unit ...................................................................................................................................... 1595
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Main exit unit ................................................................................................................................................. 1609
Paddle unit ..................................................................................................................................................... 1636
End fence unit ............................................................................................................................................... 1669
Tamper unit .................................................................................................................................................... 1704
Stapler unit .................................................................................................................................................... 1861
Ejector unit ..................................................................................................................................................... 1942
Main output tray unit .................................................................................................................................... 2098
Paper holding unit ........................................................................................................................................ 2159
Buer unit ...................................................................................................................................................... 2217
Booklet maker ............................................................................................................................................... 2231
Booklet entrance unit ................................................................................................................................... 2242
Booklet paddle unit ...................................................................................................................................... 2260
Booklet end fence unit ................................................................................................................................. 2273
Booklet presser unit ..................................................................................................................................... 2295
Booklet tamper unit ..................................................................................................................................... 2318
Booklet stapler unit ...................................................................................................................................... 2375
Booklet fold unit ........................................................................................................................................... 2394
Booklet diverter unit .................................................................................................................................... 2478
Booklet exit unit ............................................................................................................................................ 2502
Booklet output tray unit .............................................................................................................................. 2521
PCA .................................................................................................................................................................. 2525
Problem solving ................................................................................................................................................................. 2543
Control panel message document (CPMD) ............................................................................................... 2543
Clear paper jams ........................................................................................................................................... 2544
Finisher system diagram .................................................................................................................................................. 2557
6 Inner nisher ....................................................................................................................................................................................... 2559
Product specication and description ............................................................................................................................ 2560
Inner nisher view ......................................................................................................................................... 2560
Specication .................................................................................................................................................. 2561
Inner nisher system .................................................................................................................................... 2566
Service approach ............................................................................................................................................................... 2604
Precautions when replacing parts ............................................................................................................. 2605
Before performing service .......................................................................................................................... 2607
ESD precautions ............................................................................................................................................ 2607
After performing service ............................................................................................................................. 2607
Post-service test ........................................................................................................................................... 2608
Order parts by authorized service providers ............................................................................................ 2609
Parts, diagrams, removal and replacement (inner nisher) ....................................................................................... 2610
Parts and diagrams (inner nisher) ............................................................................................................ 2611
Covers ............................................................................................................................................................. 2628
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Entrance unit ................................................................................................................................................. 2655
Exit unit ........................................................................................................................................................... 2672
Paper support unit ........................................................................................................................................ 2694
Paddle unit ..................................................................................................................................................... 2780
Tamper unit .................................................................................................................................................... 2805
Stapler unit .................................................................................................................................................... 2916
Ejector unit ..................................................................................................................................................... 2945
End fence unit ............................................................................................................................................... 3011
Output tray unit ............................................................................................................................................. 3023
Paper holding unit ........................................................................................................................................ 3086
Punch unit ...................................................................................................................................................... 3133
Problem solving ................................................................................................................................................................. 3148
Control panel message document (CPMD) ............................................................................................... 3148
Electrical Mechanical Diagrams (Inner nisher) ............................................................................................................ 3149
Punch waste full sensor .............................................................................................................................. 3149
Punch waste box sensor and nisher docking sensor ........................................................................... 3150
Entrance motor ............................................................................................................................................. 3151
Exit sensor ..................................................................................................................................................... 3152
Exit motor, main paddle motor & home sensor, output tray lower limit switch, and paper
holding solenoid ........................................................................................................................................... 3153
Paper support motor & home sensor ....................................................................................................... 3154
Front tamper motor and home sensor ..................................................................................................... 3155
Rear tamper motor and home sensor ...................................................................................................... 3156
End fence sensor .......................................................................................................................................... 3157
Stapler position motor and sensor ............................................................................................................ 3158
Ejector 1 motor and home sensor, ejector 2 motor, motor sensor, and home sensor .................... 3159
Output tray motor and sensor .................................................................................................................... 3160
Output tray top of stack sensor ................................................................................................................. 3161
Top cover switch ........................................................................................................................................... 3162
Front cover switch ........................................................................................................................................ 3163
Appendix A Certicate of Volatility ..................................................................................................................................................... 3165
Certicate of Volatility ....................................................................................................................................................... 3165
Glossary of terms ................................................................................................................................................................................... 3169
Index ......................................................................................................................................................................................................... 3177
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xviii ENWW
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1 Product specications and description
You will learn more about the following sub sections:
ENWW 1
Page 22
Printer views
4
5
6
7
10
8
9
12
13
11
14
15
16
17
1
2
3
Learn more specically about the dierent views of the printer.
Printer front view
Learn about the printer components (front view).
Figure 1-1 Printer front view
Item Description
1 Automatic document feeder cover (access for clearing jams)
2 Automatic document feeder width guides
3 Automatic document feeder input tray
4 Automatic document feeder output tray
5 Control panel with color touchscreen display (tilts up for easier viewing)
6 Physical keyboard (Flow models only). Pull the keyboard straight out to use it. (NOTE: Close the keyboard when it is not in
7 Right door (access for clearing jams)
8 On/o button
9 Tray 1
10 Power switch
use
.)
2 Chapter 1 Product specications and description ENWW
Page 23
Item Description
1
2
3
11 Power connection
12 Front door (access to the toner cartridges)
13 Tray 2
14 Tray 3
15 Output bin
16 Easy-access USB port. Insert a USB ash drive for printing or scanning without a computer, or to update the printer rmware.
17 Hardware integration pocket (for connecting accessory and third-party devices)
Printer back view
Learn about the printer components (back view).
Figure 1-2 Printer rear view
(NOTE: An administrator must enable this port before use.)
Item Description
1 Formatter cover
2 Interface ports
3 Serial number and product number label
Interface ports
Learn about the printer components (interface ports).
ENWW Printer views 3
Page 24
Figure 1-3 Interface ports
1
2
3
Item Description
1 USB port for connecting external USB devices (NOTE: For easy-access USB printing, use the USB port near the control panel.)
2 Local area network (LAN) Ethernet network port
3 Hi-Speed USB 2.0 printing port
Control-panel view
Learn about the printer components (control-panel).
NOTE: Tilt the control panel for easier viewing.
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the printer control panel.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
4 Chapter 1 Product specications and description ENWW
Page 25
Figure 1-4 Printer control panel
1
7
6
23
45
8
Item Button Description
1
2 Reset
3 Sign In or Sign Out button Touch the Sign In button to access secured features.
4
Home
Information
button
button The Reset button returns the printer to default settings and is always present if users are not
button
Touch the Home button to return to the Home screen.
logged in. The Reset button is not present when the Sign Out button is present. Touch the Reset button to resume and release jobs from the previous pause state and interrupt mode, reset the quick copy count in the copy count eld, exit special modes, reset the display language and the keyboard layout.
Touch the Sign Out button to sign out of the printer. The printer restores all options to the default settings.
This button displays only if the administrator has congured the printer to require
NOTE:
permis
sion for access to features.
Touch the information button to access a screen that provides access to several types of printer
formation. Touch the buttons at the bottom of the screen for the following information:
in
Display Language: Change the language setting for the current user session.
Sleep Mode
Wi-Fi Direct
tablet, or other device with Wi-Fi.
Wireless: View or change wireless connection settings (only when an optional wireless
accessory is installed).
Ethernet: View or change Ethernet connection settings.
: Place the printer into sleep mode.
: View information for how to connect directly to the printer using a phone,
HP Web Services: View information to connect and print to the printer using HP Web
Ser
vices (ePrint).
ENWW Printer views 5
Page 26
Item Button Description
5
6 Applications area Touch any of the icons to open the application. Swipe the screen sideways to access more
7 Start Copy button Touch the Start Copy button to start a copy job.
8 Home-screen page indicator Indicates the number of pages on the Home screen or in an application. The current page is
Help button
Inner nisher view
Learn about the printer components (inner nisher).
Touch the Help button to open the embedded help system.
The status line provides information about the overall printer status.
applications.
NOTE: The available applications vary by printer. The administrator can congure which
applications appear and the order in which they appear.
highlighted. Swipe the screen sideways to scroll between pages.
Stapler/stacker nisher view
Learn about the printer components (stapler/stacker nisher).
Booklet
nisher view
Learn about the printer components (booklet nisher).
6 Chapter 1 Product specications and description ENWW
Page 27
ENWW Printer views 7
Page 28
Specications
Learn about the specications.
Technical specications
Learn technical specications for model bundles.
NOTE: Hole punch accessories are optional for the stapler/stacker, inner nisher, and booklet maker
accessories.
Table 1-1 E87640dn, E87640z, E87650dn, E87650z, E87650z, E87660dn, E87660z
Model number
Product number Item
Paper handling Tray 1 (100-sheet
capacity)
Tray 2 (520-sheet capacity)
Tray 3 (520-sheet capacity)
2 x 520-sheet dual cassette feeder
2,000-sheet high­capacity input tray
3,000-sheet side­mount high-capacity input tray
Printer cabinet Optional Optional Optional Optional Optional Optional
Stapler/stacker nishing accessory (hole punch accessories are optional)
E87640dn
X3A87A
Supported Supported Supported Supported Supported Supported
Supported Supported Supported Supported Supported Supported
Supported Supported Supported Supported Supported Supported
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
E87640z
X3A86A
E87650dn
X3A90A
E87650z
X3A89A
E87660dn
X3A93A
E87660z
X3A92A
Booklet maker nishing accessory (hole punch accessories are optional)
Inner nisher accessory (hole punch accessories are optional)
2/3 hole punch accessory (hole punch accessories are optional)
2/4 hole punch accessory (hole punch accessories are optional)
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
Optional Optional Optional Optional Optional Optional
8 Chapter 1 Product specications and description ENWW
Page 29
Table 1-1 E87640dn, E87640z, E87650dn, E87650z, E87650z, E87660dn, E87660z (continued)
Model number
Product number Item
Swedish hole punch accessory (hole punch accessories are optional)
HP Job separator Optional Optional Optional Optional Optional Optional
Automatic duplex printing
Connectivity 10/100/1000 Ethernet
LAN connection with IPv4 and IPv6
Hi-Speed USB 2.0 Supported Supported Supported Supported Supported Supported
Easy-access USB port for printing without a computer and upgrading the
rmware
Hardware Integration Pocket for connecting accessory and third­party devices
E87640dn
X3A87A
Optional Optional Optional Optional Optional Optional
Supported Supported Supported Supported Supported Supported
Supported Supported Supported Supported Supported Supported
Supported Supported Supported Supported Supported Supported
Supported Supported Supported Supported Supported Supported
E87640z
X3A86A
E87650dn
X3A90A
E87650z
X3A89A
E87660dn
X3A93A
E87660z
X3A92A
Memory 7 GB base memory Supported Supported Supported Supported Supported Supported
Mass storage 2 x 320 GB HP Secure
High-Performance Hard Disk
Security HP Trusted Platform
Module
Control-panel display Color touchscreen
control panel
Retractable keyboard Not supported Supported Not supported Supported Not supported Supported
Print Prints 40 pages per
minute (ppm) on A4 and on letter-size paper.
Prints 50 pages per minute (ppm) on A4 and on letter-size paper
Prints 60 pages per minute (ppm) on A4 and on letter-size paper
Easy-access USB printing (no computer required)
Supported Supported Supported Supported Supported Supported
Supported Supported Supported Supported Supported Supported
Supported Supported Supported Supported Supported Supported
Supported Supported Not supported Not supported Not supported Not supported
Not supported Not supported Supported Supported Not supported Not supported
Not supported Not supported Not supported Not supported Supported Supported
Supported Supported Supported Supported Supported Supported
Fax Optional Optional Optional Optional Optional Optional
ENWW Specications 9
Page 30
Table 1-1 E87640dn, E87640z, E87650dn, E87650z, E87650z, E87660dn, E87660z (continued)
Model number
Product number Item
Copy and Scan Scans 90 pages per
minute (ppm) on A4 and letter-size paper
Scans 120 pages per minute (ppm) on A4 and letter-size paper
250-page document feeder with dual-head scanning for single­pass duplex copying and scanning
HP EveryPage Technologies including ultrasonic multi-feed detection
Embedded optical character recognition (OCR) provides the ability to convert printed pages into text that can be edited or searched using a computer
E87640dn
X3A87A
Supported Not supported Supported Not supported Supported Not supported
Not supported Supported Not supported Supported Not supported Supported
Supported Supported Supported Supported Supported Supported
Not supported Supported Not supported Supported Not supported Supported
Not supported Supported Not supported Supported Not supported Supported
E87640z
X3A86A
E87650dn
X3A90A
E87650z
X3A89A
E87660dn
X3A93A
E87660z
X3A92A
SMART Label feature provides paper-edge detection for automatic page cropping
Automatic page orientation for pages that have at least 100 characters of text
Automatic tone adjustment sets contrast, brightness, and background removal for each page
Digital Send Send documents to E-
mail, USB, and shared folders on a network
Send documents to SharePoint®
Table 1-2 E87640du, E87650du, , E87660du
Model number
Not supported Supported Not supported Supported Not supported Supported
Not supported Supported Not supported Supported Not supported Supported
Not supported Supported Not supported Supported Not supported Supported
Supported Supported Supported Supported Supported Supported
Not supported Supported Not supported Supported Not supported Supported
E87640du
E87650du
E87660du
Product number Item
Paper handling Tray 1 (100-sheet capacity) Supported Supported Supported
5CM64A
5CM65A
5CM66A
10 Chapter 1 Product specications and description ENWW
Page 31
Table 1-2 E87640du, E87650du, , E87660du (continued)
Model number
Product number Item
Tray 2 (520-sheet capacity) Supported Supported Supported
Tray 3 (520-sheet capacity) Supported Supported Supported
2 x 520-sheet dual cassette feeder Optional Optional Optional
2,000-sheet high-capacity input tray
3,000-sheet side-mount high­capacity input tray
Printer cabinet Optional Optional Optional
Stapler/stacker nishing accessory (hole punch accessories are optional)
Booklet maker nishing accessory (hole punch accessories are optional)
Inner nisher accessory (hole punch accessories are optional)
2/3 hole punch accessory (hole punch accessories are optional)
E87640du
5CM64A
Optional Optional Optional
Optional Optional Optional
Optional Optional Optional
Optional Optional Optional
Optional Optional Optional
Optional Optional Optional
E87650du
5CM65A
E87660du
5CM66A
2/4 hole punch accessory (hole punch accessories are optional)
Swedish hole punch accessory (hole punch accessories are optional)
HP Job separator Optional Optional Optional
Automatic duplex printing Supported Supported Supported
Connectivity 10/100/1000 Ethernet LAN
connection with IPv4 and IPv6
Hi-Speed USB 2.0 Supported Supported Supported
Easy-access USB port for printing without a computer and upgrading the rmware
Hardware Integration Pocket for connecting accessory and third­party devices
Memory 7 GB base memory Supported Supported Supported
Mass storage 2 x 320 GB HP Secure High-
Performance Hard Disk
Security HP Trusted Platform Module Supported Supported Supported
Control-panel display Color touchscreen control panel Supported Supported Supported
Optional Optional Optional
Optional Optional Optional
Supported Supported Supported
Supported Supported Supported
Supported Supported Supported
Supported Supported Supported
Retractable keyboard Not supported Not supported Not supported
ENWW Specications 11
Page 32
Table 1-2 E87640du, E87650du, , E87660du (continued)
Model number
Product number Item
Print Prints 40 pages per minute (ppm)
on A4 and on letter-size paper.
Prints 50 pages per minute (ppm) on A4 and on letter-size paper
Prints 60 pages per minute (ppm) on A4 and on letter-size paper
Easy-access USB printing (no computer required)
Fax Optional Optional Optional
Copy and Scan Scans 90 pages per minute (ppm)
on A4 and letter-size paper
Scans 80-simplex/160-duplex images per minute (ipm) on A4 and letter-size paper (LX du models only)
100-page document feeder with dual-head scanning for single-pass duplex copying and scanning
HP EveryPage Technologies including ultrasonic multi-feed detection
E87640du
5CM64A
Supported Not supported Not supported
Not supported Supported Not supported
Not supported Not supported Supported
Supported Supported Supported
Supported Supported Supported
Supported Supported Supported
Supported Supported Supported
Not supported Not supported Not supported
E87650du
5CM65A
E87660du
5CM66A
Embedded optical character recognition (OCR) provides the ability to convert printed pages into text that can be edited or searched using a computer
SMART Label feature provides paper-edge detection for automatic page cropping
Automatic page orientation for pages that have at least 100 characters of text
Automatic tone adjustment sets contrast, brightness, and background removal for each page
Digital Send Send documents to E-mail, USB,
and shared folders on a network
Send documents to SharePoint® Not supported Not supported Not supported
Supported operating systems
Learn about supported operating systems.
The following information applies to the Printer-Specic Windows PCL 6 and HP print drivers for OS X and to the software installer.
Not supported Not supported Not supported
Not supported Not supported Not supported
Not supported Not supported Not supported
Not supported Not supported Not supported
Supported Supported Supported
12 Chapter 1 Product specications and description ENWW
Page 33
Windows: The HP Software Installer can be downloaded from the printer support website for this printer and installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3 print driver, or the “HP PCL-6” version 4 print driver, depending on the Windows operating system, along with optional software when using the software installer. Download the "HP PCL.6" version 3 print driver, the "HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support website for this printer: www.hp.com/support/ljE87600mfp, or
www.hp.com/support/ljE87640mfp.
OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the HP Software Installer.
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
Table 1-3 Supported operating systems and print drivers
Operating system Print driver installed (from the software on
the web)
Windows® XP SP3, 32-bit
Windows Vista®, 32-bit
Windows Server 2003 SP2, 32-bit The “HP PCL.6” printer-specic print driver is
Windows 7 SP1, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
Windows 8, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
The “HP PCL.6” printer-specic print driver is installed for this operating system as part of the software installation.
The “HP PCL.6” printer-specic print driver is installed for this operating system as part of the software installation.
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
installed for this operating system as part of the software installation.
installed for this operating system as part of the software installation.
Notes
Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best eort support for the discontinued XP operating system. Some features and page sizes in the print driver are not supported.
Microsoft retired mainstream support for Windows Vista in April 2012. HP will continue to provide best eort support for the discontinued Vista operating system. Some features and page sizes in the print driver are not supported.
Microsoft retired mainstream support for Windows Server 2003 in July 2010. HP will continue to provide best eort support for the discontinued Server 2003 operating system. Some features and page sizes in the print driver are not supported.
Windows 8 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
driver is installed for this operating system as part of the software installation.
Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
driver is installed for this operating system as part of the software installation.
Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32- bit driver.
ENWW Specications 13
Page 34
Table 1-3 Supported operating systems and print drivers (continued)
Operating system Print driver installed (from the software on
the web)
Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Notes
Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best eort support for the discontinued Server 2008 operating system. Some features and page sizes in the print driver are not supported.
OS X 10.10 Yosemite, OS X 10.11 El Capitan, and OS X 10.12 Sierra
NOTE: Supported operating systems can change. For a current list of supported operating systems, go to www.hp.com/support/ljE87600mfp, or www.hp.com/support/ljE87640mfp for HP's all-inclusive help for the
printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.
Table 1-4 Minimum system requirements
Windows OS X
An Internet connection
Dedicated USB 1.1 or 2.0 connection or a network connection
2 GB of available hard-disk space
Mobile printing solutions
To install the print driver, download HP Easy Start from 123.hp.com/LaserJet. Follow the steps provided to install the printer software and print driver.
Internet connection
1 GB of available hard-disk space
Learn what HP oers for mobile printing solutions.
14 Chapter 1 Product specications and description ENWW
Page 35
HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
2
1
3
2
3
1
smartphone, or other mobile device. To see the full list and to determine the best choice, go to HP Customer
Support - Knowledge Base.
Wi-Fi Direct
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP C
onnected)
HP ePrint app (Available for Android, iOS, and Blackberry)
HP All-in-One Remote app for iOS and Android devices
HP ePrint software
Google Cloud Print
AirPrint
Android Printing
Printer dimensions
Learn about printer dimensions.
NOTE: A color printer model is shown in the gure below. However, the dimension information applies to mono
and color printers.
1-5 Printer dimensions
Table
Item Normal operating dimensions Maximum operating dimensions
Height 932.2 mm (36.7 in) 1389.4 mm (54.7 in)
Depth 771.1 mm (30.3 in) 1676 mm (66 in)
ENWW Specications 15
Page 36
Table 1-5 Printer dimensions (continued)
Item Normal operating dimensions Maximum operating dimensions
Width 585 mm (23 in) 1134 mm (47 in)
Weight Mono models (82XXX series): 95.6 kg
(210.8 lb)
Color models (87XXX series): 113.1 kg (249.3 lb)
NOTE: HP recommends that 30 mm (1.81 in) be added to the printer dimensions provided in this chapter to
make sure there is sucient space to open doors and covers, and to provide proper ventilation.
Power consumption, electrical specications, and acoustic emissions
In order to operate properly, the printer must be in an environment that meets certain power specications.
See www.hp.com/support/ljE87600mfp, or www.hp.com/support/ljE87640mfp for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
In order to operate properly, the printer must be in an environment that meets certain specications.
Table 1-6 Operating-environment specications
Environment Recommended Allowed
Temperature 15° to 30°C (59° to 86°F) Not available
Relative humidity 20% to 80% relative humidity (RH) Not available
General specications
Learn about the general specications.
Table 1-7 General specications
Item Description Specication
Processor CPU 1.5 GHz (Quad Core)
User Interface Operational Panel 8 inch touch screen
Memory Total 7 GB (3 GB Formatter + 4 GB)
LED 2 (Power/Status)
Key/Button 1 (Power)
Storage Standard 320 GB HDD
Interface USB (Host) Yes (Hi-Speed USB 3.0, 2.0)
USB (Device) Yes (Hi-Speed USB 3.0, 2.0)
16 Chapter 1 Product specications and description ENWW
Page 37
Table 1-7 General specications (continued)
Item Description Specication
USB (EDI) N/A
Wired LAN Standard (Ethernet 10/100/1G Base TX)
Additional Wired LAN Support Yes (optional)
Wireless LAN/NFC Optional (IEEE 802.11b/g/n + NFC
Active Type)
Optional (IEEE 802.11b/g/n/ac + BLE +
NFC Active Type)
Warmup Time From Power o (power on to ready) 23 sec
From Sleep 12 sec
Power Consumption Ready Less than 30 W
Normal operation Less than 900 W
Max/Peak Less than 1300 W
Sleep/Low Power Mode Less than 2.0 W
TEC (Default Mode) E87640: 2.1 kWh
E87650: 2.717 kWh
E87660: 3.05 kWh
Power Requirement Input voltage (Europe): AC 220–240 V (±6%)
Input voltage (USA): AC 110–127 V (±10%)
Input voltage (AP): AC 220–240 V (±6%)
Rated frequency: 50/60 Hz (±2Hz)
Acoustic Noise Level (Sound Power/ Pre
ssure)
Printing Mode
Simplex
E87640, E87650
E87660
Duplex
E87640, E87650
Tray 2: Less than 54 dBA
Tray 1/Optional trays: Less than
56 dB
A
Tray 2: Less than 57 dBA
Tray 1/Optional trays: Less than
59 dB
A
ENWW Specications 17
Page 38
Table 1-7 General specications (continued)
Item Description Specication
Tray 2: Less than 57 dBA
Tray 1/Optional trays: Less than
E87660
Tray 2: Less than 59 dBA
Tray 1/Optional trays: Less than
Copying Mode
Simplex
E87640
Tray 2: Less than 58 dBA
Tray 1 (MP)/Optional trays: Less
E87650, E87660
Tray 2: Less than 59 dBA
59 dB
A
61 dB
A
than 60 dB
A
Tray 1 (MP)/Optional trays: Less
than 61 dB
A
Duplex
E87640
Tray 2: Less than 60 dBA
Tray 1/Optional trays: Less than
62 dB
A
E87650
Tray 2: Less than 61 dBA
Tray 1/Optional trays: Less than
63 dB
A
E87660
Tray 2: Less than 61 dBA
Tray 1/Optional trays: Less than
64 dB
A
Ready Mode 30 dBA
Dimensions (W x D x H) Set (without stand) 585 x 771.1 x 932.2 mm (23 x 30.3 x
36.7 in)
Weight Set (with supplies) 113.1 kg (249.3 lb)
18 Chapter 1 Product specications and description ENWW
Page 39
specications
Print
Table 1-7 General specications (continued)
Item Description Specication
Recommended Monthly Print Volume E87640: 40,000 pages
E87650: 45,000 pages
E87660: 50,000 pages
Max Monthly Duty Cycle E87640: 200,000 pages
E87650: 250,000 pages
E87660: 330,000 pages
Learn about the print
specications.
Table 1-8 Print specications
Item Specication
Print speed Simplex E87640
Up to 40 ppm in A4 (40 ppm in
Up to 21 ppm in A3 (21 ppm in
E87650
Up to 50 ppm in A4 (50 ppm in
Up to 26 ppm in A3 (26 ppm in
E87660
Up to 60 ppm in A4 (50 ppm in
Up to 31 ppm in A3 (31 ppm in
Letter)
11x17)
Letter)
11x17)
Letter)
11x17)
Duplex (Simplex to Duplex) E87640
Up to 40 ipm in A4 (40 ipm in
Letter)
Up to 21 ipm in A3 (21 ipm in
11x17)
E87650
Up to 50 ipm in A4 (50 ipm in
Letter)
Up to 26 ipm in A3 (26 ipm in
11x17)
E87660
ENWW Specications 19
Page 40
Table 1-8 Print specications (continued)
Item Specication
Up to 60 ipm in A4 (50 ipm in
Letter)
Up to 31 ipm in A3 (31 ipm in
11x17)
FPOT From Ready E87640: as fast as 9.9 s
E87650: as fast as 8.9 s
E87660: as fast as 8.3 s
From Sleep E87640: as fast as 21.9 s
E87650: as fast as 20.9 s
E87660: as fast as 20.3 s
Resolution 1200 x 1200 dpi (Full Speed)
Printer Language PCL5/PCL6(XL)/PostScript Level 3/PDF v1.7
Font PCL 95 scalable fonts (including OCR-A/OCR-
B
)/1 Bitmap
PostScript 3 136 scalable fonts
Supporting Operating Systems Windows Windows XP (32-bit, 64-bit)
Windows 2003 Server (32-bit, 64-bit)
Windows Vista (32-bit, 64-bit)
Windows 2008 Server (32-bit, 64-bit)
Windows 7 (32-bit, 64-bit)
Windows 2008 Server R2 (64-bit)
Windows 8 (32-bit, 64-bit)
Windows 8.1 (32-bit, 64-bit)
Windows Server 2012 (64-bit)
Windows Server 2012 R2 (64-bit)
20 Chapter 1 Product specications and description ENWW
Page 41
Table 1-8 Print specications (continued)
Item Specication
Linux Red Hat Enterprise Linux 5, 6 (32-bit,
Mac OS Mac OS X 10.6-10.10
Direct Print PRN/PDF/TIFF/JPEG/XPS
Print Features WSD print
Secure print
Stored print
Booklet
64-bit)
Fedora 12, 13, 14, 15, 16, 17, 18, 19,
20 (32-bit, 64-bit)
OpenSuSE 11.2, 11.3, 11.4, 12.1, 12.2,
12.3, 13.1 (32-bit, 64-bit)
Ubuntu 10.04, 11.04, 11.10, 12.04,
12.10, 13.04, 13.10, 14.04 (32-bit, 64-bit)
SuSE Linux Enterprise Desktop 10, 11
(32-bit, 64-bit)
Debian 6, 7 (32-bit, 64-bit)
Mint 13, 14, 15, 16 (32-bit, 64-bit)
specications
Scan
N-up
Cover page
Barcode
Eco
Poster
Glossy
Watermark
Tray priority setting
Auto tray setting
Tray protection
USB print
Secure PDF print
Google Cloud print
Learn about the scan specications.
ENWW Specications 21
Page 42
Table 1-9 Scan specications
Item Specication
Scan Speed Scan to folder speeds
(hardware)
Color Mode Mono/Gray/Color
Compatibility Network TWAIN/Network
Scan Method MMT
File Formats PDF
DN bundles (black and white, gray scale, and color)
Simplex: 90 ipm @ 300
DPI
80/160 ipm (du models
only)
Duplex: 180 ipm @ 300
DPI
Z bundles (black and white, gray scale, and color)
Simplex: 120 ipm @ 300
DPI
Duplex: 240 ipm @ 300
DPI
SANE
Searchable PDF
Compact PDF
PDF Encryption
Digital Signature in PDF
PDF/A
Single-Page PDF
Multi-page PDF
TIFF
Single-Page TIFF
Multi-page TIFF
XPS
Single-Page XPS
Multi-page XPS
JPEG
Resolution Optical (ADF) Up to 600 x 600 dpi
Optical (Image Scanner) Up to 600 x 600 dpi
Enhanced (ADF) Up to 4800 x 4800 dpi
22 Chapter 1 Product specications and description ENWW
Page 43
Table 1-9 Scan specications (continued)
Item Specication
Enhanced (Image Scanner) Up to 4800 x 4800 dpi
Scan Destinations Email
FTP
SMB
HDD
USB
WSD
PC
Internet FAX
Multi-destinations Yes
Communication Protocol SMTP (IPv4, IPv6, SSL/
TLS
)
POP3 (IPv4, IPv6, SSL/
TLS)
FTP (IPv4, IPv6)
Copy
SMB (IPv4, IPv6)
WSD
T4Net
Scan Size
Scan Original Types Text/Text & Photo/Photo
ADF Min. A6 SEF 105 mm x
148 mm (4.13 in x 5.83)
Max. 297 mm x 437 mm
(11.7 in x 17.2 in)
Image Scanner Max. 297 mm x 437 mm
(11.7 in x 17.2 in)
specications
Learn about the copy specications.
Table 1-10 Copy specications
Item Specication
Copy Speed Single Document Multiple Copy (SDMC) E87640
Up to 40 cpm in A4
E87650
ENWW Specications 23
Page 44
Table 1-10 Copy specications (continued)
Item Specication
Up to 50 cpm in A4
E87660
Up to 60 cpm in A4
Multiple Document Multiple Copy (MDMC) E87640
Simplex to Simplex: Up to 40
Duplex to Simplex: Up to 40 ipm
E87650
Simplex to Simplex: Up to 50
Duplex to Simplex: Up to 50 ipm
E87660
Simplex to Simplex: Up to 60
cpm in A4/Letter
in A4/Letter
cpm in A4/Letter
in A4/Letter
cpm in A4/Letter
Duplex to Simplex: Up to 60 ipm
in A4/Letter
FCOT From Ready E87640: 6.1 s
E87650: 5.1 s
E87660: 4.5 s
Resolution Flow ADF Scan: 600 x 600 dpi
Printing: 600 x 600 dpi
Image Scanner Scan: 600 x 600 dpi
Printing: 600 x 600 dpi
Reduce/Enlarge Flow ADF 25–400% in 1% increments
Image Scanner 25–400% in 1% increments
Preset 25% / 50% A3A5 / 61% A3B5 / 64%
LedgerLetter / 70% A3A4 | B4B5 | A4A5 / 77% LedgerLeg LegalLetter / 81% B4A4 | B5A5 / 86% A3B4 | A4B5 / 104% ExecutiveLetter / 115% B4A3 / 121% LegalLedger / 122% A4B4 / 129% LetterLedger / 141% A4A3 | A5A4 / 150% / 200% A5A3 / 400%
al / 78%
Darkness Control 11 levels
Contrast Control 11 levels
Multi Copy 1–9,999
24 Chapter 1 Product specications and description ENWW
Page 45
Table 1-10 Copy specications (continued)
Item Specication
Duplex Copy Built-in
Copy Original Type Text
Text and Printed Photo
Text and Glossy Photo
Newspaper
Printed Photo
Glossy Photo
Copied Original
Map
Light Original
Copy Features ID Copy
N-up
Booklet
Image Repeat
Supplies
Auto Fit
Book Copy
Watermark
Image Overlay
Stamp
Covers
Job Build
Preview
Erase Edge
Image Shift
Image Adjustment
Background Adjustment
Learn about the required toner cartridges and TCU.
ENWW Specications 25
Page 46
Table 1-11 Supplies
Item Product number Service part number Average yield
Black toner cartridge
1
W9050MC X3A92-67904
Approx. 54,400 pages
Standard
Black toner cartridge
Introductory
Cyan toner cartridge
Standard
Cyan toner cartridge
Introductory
Magenta toner cartridge
Standard
Magenta toner cartridge
Introductory
Yellow toner cartridge
Standard
Yellow toner cartridge
2
1
2
HP Black Managed LJ Toner Cartridge
W9050MS Not applicable Approx. 12,000 pages
W9051MC X3A92-67901
HP Cyan Managed LJ Toner
tridge
Car
W9051MS Not applicable Approx. 10,000 pages
1
2
1
2
W9053MC X3A92-67902
HP Magenta Managed LJ Toner
tridge
Car
W9053MS Not applicable Approx. 10,000 pages
W9052MC X3A92-67903
HP Yellow Managed LJ Toner
tridge
Car
W9052MS Not applicable Approx. 10,000 pages
Approx. 52,000 pages
Approx. 52,000 pages
Approx. 52,000 pages
Introductory
YMCK kit
Introductory
TCU W9058MC Approx. 71,000 pages
1
Print cartridge life is approximate, based on average A4 /Letter-size page count with ISO coverage. Declared
tridge yield value in accordance with ISO/IEC 19798. Actual yields vary considerably based on images printed
car and other factors. For more information, visit
2
Available in APJ countries/regions only.
NOTE:
Depending on the print pattern and job mode used, the lifespan of the consumable can vary.
IMPORTANT: Toner cartridges or other supplies must be purchased in the same country/region as the printer
being used. Other diering congurations of toner cartridges and other supplies according to the conditions of a specic country/ region.
Maintenance parts
Learn about the printer maintenance parts.
W5059MS
www.hp.com/go/learnaboutsupplies.
wise, new toner cartridges or other supplies will be incompatible with the printer. This is due to
26 Chapter 1 Product specications and description ENWW
Page 47
HP recommends replacing the following maintenance parts at specic intervals to make sure the printer produces quality copies and to extend the service life of the printer.
Some of the printer parts have a shorter lifespan than the life of the printer.
Table 1-12 Maintenance parts
Item Product number Life Remark
Developer unit cyan Z7Y69A 720,000 pages
Developer unit magenta Z7Y72A 720,000 pages
Developer unit yellow Z7Y73A 720,000 pages
Developer unit black Z7Y68A 720,000 pages
OPC drum unit cyan
OPC drum unit magenta
OPC drum unit yellow
OPC drum unit black W9054MC Approx. 160,000pages
Fuser unit (220V) Z7Y76A 360,000 pages
Fuser unit (1100V) Z7Y75A 360,000 pages
Intermediate transfer belt (ITB) Z7Y78A 430,000 pages Clean the CPR sensor after
ITB cleaner Z7Y80A 180,000 pages
Transfer roller assembly Z7Y90A 360,000 pages
Pick/Feed/Reverse (separation) roller (for Tray 2-X)
Tray 1 (MP) Pick/Feed/Reverse (separation) Roller
Flow ADF pick roller assembly (GX and sGX z/dn models)
Flow ADF reverse (separation) roller assembly (GX and sGX z/dn models)
W9055MC Approx. 140,000pages
replacing
Z9M01A 360,000 pages
Z7Y88A 200,000 pages
Z8W50A 200,000 pages
Z8W51A 100,000 pages
ADF pick roller assy (LX du models)
ADF reverse (separation) roller assy (LX du models)
Z7Y64A 200,000
Z7Y65A 100,000
NOTE: Depending on print patterns and the job mode used, maintenance part lifespans vary. See Replacing the
maintenance part for further instructions.
Paper handling specications
Learn about the paper handling specications.
ENWW Specications 27
Page 48
Table 1-13 Paper handling specications
Item Specication
Input Capacity Standard 1040 sheets
Multipurpose 100 sheets
Maximum 6140 sheets
NOTE: Tray 1 (MP) (100) + 2 Tray (1040) + HCI bottom (2000) + sHCI (3000)
Standard Cassette Tray Capacity
Media Sizes Cassette 1: 98 mm x 139.7 mm — 297 mm x 390 mm (3.9 in x 5.5 in —
520 sheets x 2 (Based on Xerox Premier 80g/m2)
Envelope: 50 sheets (only Tray 2 support)
NOTE:
Supported Envelopes: Monarch, DL, C4, C5, C6, No.10, No. 9
11.7 in x 15.4 in)
Cassette 2: 148.5 mm x 182 mm — 320 mm x 457 mm (5.8 in x 7.2 in —
12.6 in x 18 in)
28 Chapter 1 Product specications and description ENWW
Page 49
Table 1-13 Paper handling specications (continued)
Item Specication
Media Types Plain
Thin
Bond
Hole Punched
Pre-Printed
Recycled
Thin Cardstock
Thick Cardstock
Heavy Cardstock
Extra Heavy Cardstock 1
Letterhead
Thick
Cotton
Colored
Archive
Thin Glossy
Thick Glossy
Heavy Glossy
Heavy Weight
Extra Heavy Weight 1 ,2 ,3 4
Label
Transparency
Envelope (Cassette 1 Only)
ENWW Specications 29
Page 50
Table 1-13 Paper handling specications (continued)
Item Specication
Media Weight Plain Paper: 70-90 g/m² (18.5-24 lb/ Duplex)
Thick Paper: 91-105 g/m² (25-28 lb/ Duplex)
Heavy Weight Paper : 106-176 g/m² (Duplex)
Extra Heavy Weight 1 Paper : 177-220 g/m²
Extra Heavy Weight 2: 221–256 g/m2 (Duplex)
Extra Heavy Weight 3: 257–300 g/m
Thick Cardstock: 164–216 g/m2 (Duplex)
Heavy Cardstock: 217–256 g/m2 (Duplex)
Extra Heavy Cardstock: 257–300 g/m
Thick Glossy: 164–216 g/m
Heavy Glossy: 217–256 g/m
Transparency: 138–146 g/m
Label: 120–150 g/m
2
2
2
2
2
2
Envelope: 75–90 g/m2 (Only Tray 2 support)
Thick Envelope: 91–120 g/m2 (Only Tray 2 support)
Thin Paper: 60-69 g/m² (16-19 lb/ Duplex)
Cotton paper : 75-90 g/m² (Duplex)
Colored : 75-90 g/m² (Duplex)
Pre-Printed : 71-90 g/m² (Duplex)
Recycled : 60-90 g/m² (Duplex)
Bond Paper: 105-120 g/m² (Duplex)
Letterhead : 75-90 g/m² (Duplex)
Hole Punched Paper: 75-90 g/m² (Duplex)
Thin Cardstock : 105-163 g/m² (Duplex)
Thin Glossy : 106-163 g/m² (Duplex)
Sensing H/W Install Detect: Yes
Paper Empty and Low Level Detect: Yes
Paper Type Detect: No
Paper Size Detect: Yes
30 Chapter 1 Product specications and description ENWW
Page 51
Table 1-13 Paper handling specications (continued)
Item Specication
Tray 1 Capacity
Media Sizes 98 mm x 139.7 mm — 320 mm x 1200 mm (3.8 in x 5.5 in — 12.6 in x 47.2 in)
Media Types Plain
Plain Paper: 100 sheets at 80 g/m
Envelopes: 10 sheets at 75 g/m
NOTE:
Labels: 20 sheets at 120–159 g/m
Thick Paper: 10 sheets at 176 g/m
Thin
Bond
Hole Punched
Pre-Printed
Recycled
Thin Cardstock
Letterhead
2
2
Supported Envelopes: Monarch, DL, C4, C5, C6, No. 10, No. 9
2
2
Media Weight
Thick
Cotton
Colored
Archive
Thin Glossy
Thick Glossy
Heavy Glossy
Heavy Weight
Extra Heavy Weight 1, 2 ,3 ,4
Envelope
Transparency
Label
60 to 256 g/m2: Simplex, Duplex
257 to 325 g/m2: Simplex
Envelope: 75–90 g/m2, Simplex
Label: 120–150 g/m2, Simplex
Sensing Paper Empty Detect: Yes
Paper Size Detect: Yes
ENWW Specications 31
Page 52
Table 1-13 Paper handling specications (continued)
Item Specication
ADF Capacity 250 sheets (GX/sGX)
100 sheets (LX)
Document Size Width: 105 mm — 297 mm (5 in — 11.7 in)
Length: 140 mm — 432 mm (5.5in — 17 in)
Document Weight
Auto Detected Size A3/A4/A5/A6 SEF/B4/B5/Letter/Legal/Statement/Folio/Executive
Image Scanner Document Size Width: 140 mm — 297 mm (5.5 in — 11.7 in)
Output Capacity Standard 500 sheets, face down
Maximum 615 sheets [500 sheets (Standard) + 125 sheets (Job Separator)]
Printing Size Maximum Size 320 mm x 457 mm (12.6 in x 18 in)
Minimum Size 98 mm x 139.7 mm (3.8 in x 5.5 in)
Maximum Printing Area Simplex Top: 4.2 +/- 1.5 mm / Left: 4.2 +/- 1.5 mm
Duplex Top: 4.2 +/- 2 mm / Left: 4.2 +/- 2 mm
Duplex Printing Support Built-in
Media Sizes 139.7 mm x 182 mm — 320 mm x 457 mm (5.5 in x 7.2 in — 12.6 in x 18 in)
Simplex: 60–163 g/m2 (11.25–43.24 lb) (Guarantee) 42–60 g/m2 and 163–
220 g/m2 (Support)
Duplex: 60–163 g/m2 (13.25–43.25 lb) (Guarantee) 50–60 g/m2 and 163–
220 g/m2 (Support)
Length: 140 mm — 432 mm (5.5 in — 17 in)
32 Chapter 1 Product specications and description ENWW
Page 53
Table 1-13 Paper handling specications (continued)
Item Specication
Media Types Plain
Thin
Bond
Hole Punched
Pre-Printed
Recycled
Thin Cardstock
Letterhead
Thick
Cotton
Colored
Archive
Thin Glossy
Thick Glossy
Media weight
Heavy Glossy
Heavy Weight
Extra Heavy Weight 1, 2
16–17 lb (60 to 256 g/m2)
ENWW Specications 33
Page 54
Network and software specications
Learn about the network and software specications.
Network interface
Learn about the network interface.
Table 1-14 Network interface
Item Specications
Network OS
Windows
XP (32/64 bit)
2003 (32/64 bit)
Vista (32/64 bit)
Windows 7
Windows 8
Mac
Mac OS 10.5 –10.8
Linux
RedHat 8–9
Fedora Core 1–4
Mandrake 9.2–10.1
SuSE 8.2–9.2
Novell
Netware 5.x, 6.x (TCP/IP Only)
Others
Unix (HP-UX, Solaris, SumOS, SCO)
Network Protocols TCP/IP TCP/IPv4, HTTP, SNMPv1/v2c/v3, LDAP,
SM
TP, SSL/TLS, IPSec, DNS, WINS, SLP,
Bonjour, SSDP, DDNS, DHCP/BOOTP, IPv6
IPX/SPX No
Ether Talk No
NetBIOS over TCP/IP Yes
Others HTTPS, IPSec, 802.1x
IP Addressing Static IP Yes
Auto IP Yes
BOOTP Yes
34 Chapter 1 Product specications and description ENWW
Page 55
Table 1-14 Network interface (continued)
Item Specications
DHCP Yes
SNMP/MIB Access MIB-2 (RFC 1213) Yes
Host Resource MIB (RFC 2790) Yes
Printer MIB (RFC 3805) Yes
Finisher MIB (RFC 3806) Yes
Private MIB Yes
HP Compatibility Yes — Partially
SNMP Trap Yes
Printing Protocols Windows Printing (SMB) No
LPR/LPD Yes
IPP Yes
Netware I-Print No
Netware NDPS No
Ether Talk No
Device Discovery DNS Yes
Software and solutions
Learn about the software and solutions.
Table 1-15 Software and solutions
Item Specications
Application Anyweb Print N/A
Port 9100 Yes
Dynamic DNS Yes
Multicast DNS (Bonjoure) Yes
WSD (including Print and Scan) Yes (Print and Scan)
SLP Yes
uPNP (SSDP) Yes
Easy Printer Manager Windows/Mac
Easy Color Manager Windows/Mac
Easy Document Creator Windows
Net PC Fax Windows/Mac
Direct Printing Utility Windows
Easy Deployment Manager Windows
ENWW Specications 35
Page 56
Table 1-15 Software and solutions (continued)
Item Specications
Easy Eco Driver Windows
Universal Printer Driver Windows
Universal Scan Driver Windows
Mobile Printing Google Cloud Print (GCP) Yes
Airprint Yes
Smart App Smart Workspace Yes
Workbook Composer Yes
Smart Color Manager Yes
Smart Service App Yes
Hancom Oce Yes
Solution Device Management Fleet Admin Pro (UniThru)
Output Management CounThru Enterprise/Pro
Document Management and Distribution SmarThru Workow 3.0
Security SecuThur Pro 1.0
Mobility SCP 1.0 (14.09)
Security Authentication (Local) Yes
Authentication (Network) Yes (SMB/Kerberos/LDAP/IPSec/EAP)
IP Address Filtering Yes (IPv4 Filtering/IPv6 Filtering/MAC
Filtering)
HDD Overwrite (Standard) 9
HDD Overwrite (Maximum Overwrites) Yes
Secure Print Yes
Encrypted Secure Print Yes
Encrypted PDF Mode (Encrypted Scanning) Yes
IP Sec Yes
Smart Card Authentication Yes
36 Chapter 1 Product specications and description ENWW
Page 57
Options
7 6
2
3
4
1
5
8
9
Learn about printer options and accessories.
Optional congurations
Learn about optional congurations.
Figure 1-5 Options
1-16 Printer options and congurations
Table
Item Description Product number
1 HP Color LaserJet Managed MFP E87640,
E87650, E87660
E87640
dn model: X3A87A
du model: 5CM64A
z model: X3A86A
E87650
dn model: X3A90A
du model: 5CM65A
z model: X3A89A
E87660
dn model: X3A93A
du model: 5CM66A
z model: X3A92A
2 HP LaserJet Department Cabinet Y1G16A
3 HP LaserJet 2000 Sheet High Capacity Tray
Depar
tment
4 HP LaserJet Dual Cassette Department
Feeder
Y1G21A
Y1F98A
5 HP High Capacity Input Tray Side (sHCI) Y1G20A
ENWW Specications 37
Page 58
Table 1-16 Printer options and congurations (continued)
Item Description Product number
6 HP LaserJet Stapler/Stacker Finisher Y1G18A
The following punch kits are available:
Y1G10A — HP LaserJet Hole Punch
2/3 accessory
Y1G11A — HP LaserJet Hole Punch
2/4 accessory
Y1G12A — HP LaserJet Hole Punch
Swedish accessory
7 HP LaserJet Booklet Finisher Y1G07A
The following punch kits are available:
Y1G10A — HP LaserJet Hole Punch
2/3 accessory
Y1G11A — HP LaserJet Hole Punch
2/4 accessory
Y1G12A — HP LaserJet Hole Punch
Swedish accessory
8 HP LaserJet Inner Finisher Y1G00A
Options list
The following punch kits are available:
Y1G02A — HP LaserJet Inner Finisher
Y1G03A — HP LaserJet Inner Finisher
Y1G04A — HP LaserJet Inner Finisher
9 HP LaserJet Department Job Separator Y1G15A
HP LaserJet Paper Tray Heaters Department
Y1G22A
NOTE: Not shown in conguration.
The following accessories are also available:
Y1G22A#BGJ — HP LaserJet Paper
Y1G22A#B19 — HP LaserJet Paper
Hole 2/3 punch
Hole 2/4 Punch
Swedish Punch
Tray Heaters Accessory Department (110V)
Tray Heaters Accessory Department (220V)
Learn about the options list.
38 Chapter 1 Product specications and description ENWW
Page 59
Table 1-17 Options list
Item Product numbers Remark
HP LaserJet Department Cabinet Y1G168
HP LaserJet Dual Cassette Department Feeder
HP LaserJet 2000 Sheet High Capacity Tray Department
HP High Capacity Input Tray Side (sHCI) Y1F20A
Fax Kit
Fax Multiline Kit
Foreign interface harness (FIH) Kit B5L31A Service part: B5L31-67902
HP LaserJet Job Separator Department Y1G01A
HP LaserJet Paper Tray Heaters Department Y1G22A For dual cassette feeder (DCF)
HP LaserJet Paper Tray Heaters Accessory Department (110V)
HP LaserJet Paper Tray Heaters Accessory Department (220V)
Wireless/NFC Kit 3JN69A HP JetDirect 3100w BLE/NFC/Wireless
Y1F98A
Y1F21A
For HCI/sHCI
Y1G22A#BGJ For dual cassette feeder (DCF)
For HCI/sHCI
Y1G22A#B19 For dual cassette feeder (DCF)
For HCI/sHCI
accessory
Wireless/NFC/BLE Kit
Additional Network Kit (Dual Network Kit)
HP LaserJet Inner Finisher Y1G00A
HP LaserJet Stapler/Stacker Finisher Y1G18A
HP LaserJet Booklet Finisher Y1G07A
HP LaserJet Inner Finisher Hole 2/3 Punch Y1G02A Two and three hole punch (for America,
Asia, and Africa)
HP LaserJet Inner Finisher Hole 2/4 Punch Y1G03A Two and four hole punch (for Europe)
HP LaserJet Inner Finisher Swedish Punch Y1G04A Swedish four hole punch (for Sweden)
HP LaserJet Hole Punch 2/3 Accessory Y1G10A Two and three hole punch (for America,
Asia, and Africa)
HP LaserJet Hole Punch 2/4 Accessory Y1G11A Two and four hole punch (for Europe)
HP LaserJet Hole Punch Swedish Accessory Y1G12A Swedish four hole punch (for Sweden)
ENWW Specications 39
Page 60
Table 1-17 Options list (continued)
Item Product numbers Remark
HP LaserJet Inner/Booklet Finisher Staples
NOTE: The HP LaserJet Booklet Finisher
and HP LaserJet Stapler/Stacker Finisher have two staple slots.
HP LaserJet Stapler/Stacker Finisher Staples
NOTE: The HP LaserJet Booklet Finisher
and HP LaserJet Stapler/Stacker Finisher have two staple slots.
Option specications
Learn about option specications.
Table 1-18 Option specications
Item Specication
HP LaserJet Dual Cassette Department Feeder
Y1G13A Regular staples for the HP LaserJet
Inner Finisher
Regular saddle staples for the
HP LaserJet Booklet Finisher
Y1G14A Regular staples for HP LaserJet
Stapler/Stacker Finisher
Part number Y1F98A
Capacity 520 x 2 sheets
Media Sizes Cassette 1: 148.5 mm x 210 mm —
297 mm x 432 mm (5.8 in x 8.2 in — 12 in x 18 in)
Cassette 2: 148.5 mm x 210 mm —
297 mm x 432 mm (5.8 in x 8.2 in — 12 in x 18 in)
Media Types Plain/Thin/Bond/Hole Punched/Preprinted/
Recycled/Thin Cardstock/Letterhead/Thick/ Cotton/Colored/Archive/Thin Glossy/Heavy Weight/Extra Heavy Weight
40 Chapter 1 Product specications and description ENWW
Page 61
Table 1-18 Option specications (continued)
Item Specication
Media Weight
Plain Paper: 71–90 g/m2 (18.5–24 lb/
Duplex)
Thick Paper: 91–105 g/m2 (25–28 lb/
Duplex)
Heavy Weight Paper: 106–176 g/m
(Duplex)
Heavy Weight Paper 1: 177–216 g/m
(Duplex)
Heavy Weight Paper 2: 217–256 g/m
(Duplex)
Heavy Weight Paper 3: 257–300 g/m
Thin Paper: 60–69 g/m2 (16–19 lb/
Duplex)
Cotton Paper: 75–90 g/m2 (Duplex)
Colored: 75–90 g/m2 (Duplex)
Preprinted: 71–90 g/m2 (Duplex)
Recycled: 60–90 g/m2 (Duplex)
Bond Paper: 105–120 g/m2 (Duplex)
2
2
2
2
HP LaserJet 2000 Sheet High Capacity Tray Depar
tment
Letterhead: 75–90 g/m2 (Duplex)
Hole Punched Paper: 75–90 g/m
2
(Duplex)
Thin Cardstock: 105–163 g/m
2
(Duplex)
Thin Glossy: 106–163 g/m2 (Duplex)
Sensing H/W Install Detect: Yes
Paper Empty and Low Level Detect:
Ye
s
Paper Type Detect: No
Paper Size Detect: Yes
Dimensions 556 mm x 610 mm x 265 mm (22.3 in x 24
in x 10 in)
Weight Net 20 kg, Packing 23.5 kg
Part number Y1G21A
Capacity
2000 sheets at 20 lb (80 g/m2)
Media Sizes A4, Letter
Media Types Plain Paper, Thin Paper, Thick Paper,
Punched P
aper
ENWW Specications 41
Page 62
Table 1-18 Option specications (continued)
Item Specication
Media Weight 60 to 300 gsm
Sensing H/W Install Detect: Yes
Paper Empty and Low Level Detect:
Ye
Paper Type Detect: No
Paper Size Detect: No
HP High Capacity Input Tray Side (sHCI) Part number Y1F20A
s
Capacity
Media Sizes A4, Letter
Media Types Plain Paper, Thin Paper, Thick Paper,
Media weight 60 to 300 gsm
Sensing H/W Install Detect: Yes
HP LaserJet Department Cabinet Part number Y1G16A
Dimensions 585 mm x 670 mm x 257 mm
Weight (Net) 18 kg
HP LaserJet Job Separator Department Part number Y1G01A
Capacity
HP LaserJet Inner Finisher Part number Y1G00A
Capacity 500 sheets stacking, internal
3000 sheets at 20 lb (80 g/m2)
Punched P
Paper Empty and Low Level Detect:
Paper Type Detect: No
Paper Size Detect: No
125 sheets at (80 g/m2)
aper
Ye
s
Staple Cartridge Capacity 5000 staples/cartridge
Stacking Top Tray: 50 sheets (A4/LT at 80 gsm)
Finishing Tray: 500 sheets (A4/LT at
80 gsm)
Stapling Maximum Number of Sheets: 50
sheets s
tapling with 90 g/m2 sheet
Stapling Positions: Front
corner (45), Dual, Rear at and corner (45)
Saddle Stapling N/A
Oine Stapling N/A
Oset at Non-Staple Job Yes
at and
42 Chapter 1 Product specications and description ENWW
Page 63
Table 1-18 Option specications (continued)
Item Specication
Oset at Staple Job N/A
Output Stacking Face Down
HP LaserJet Stapler/Stacker Finisher Part number Y1G18A
Capacity 65 sheets stapling, 3,250 sheets stacking
Staple Cartridge Capacity 5000 staples/cartridge
Stacking Top Tray: 250 sheets (A4/LT at 80
gsm)
Finishing Tray: 3000 sheets (A4/LT at
80 gsm)
Stapling Maximum Number of Sheets: 65
sheets stapling with 90 g/m2 sheet
Stapling Positions: 2 Corners (Single ,
45 degree
Oine Stapling Yes
Oset at Non-Staple Job Yes
Oset at Staple Job Yes
), Center (Double)
Output Stacking Face Down
HP LaserJet Booklet Finisher Part number Y1G07A
Capacity 65 sheets stapling, 2000 sheets stacking
Staple Cartridge Capacity 5000 staples/cartridge
Stacking Top Tray: 250 sheets (A4/LT at 80
Finishing Tray: 2000 sheets (A4/LT at
Stapling Maximum Number of Sheets: 65
Stapling Positions: 2 Corners (Single),
Saddle Stapling Maximum Number of Sheets: 25 sheets
stapling with 80 g/m2 sheet
Oine
Stapling Yes
Oset at Non-Staple Job Yes
Oset at Staple Job Yes
Output Stacking Face Down
gsm)
80 gsm)
sheets stapling with 90 g/m2 sheet
Cen
ter (Double)
1. HP LaserJet Hole Punch 2/3 Accessory
2. HP LaserJet Hole Punch 2/4 Accessory
3. HP LaserJet Hole Punch Swedish
Accessory
Part numbers 1. Y1G10A
2. Y1G11A
3. Y1G12A
ENWW Specications 43
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Table 1-18 Option specications (continued)
Item Specication
1. HP LaserJet Inner Finisher Hole 2/3
Punch
2. P LaserJet Inner Finisher Hole 2/4
Punch
3. HP LaserJet Inner Finisher Swedish
Punch
Available Unit Auto change 2/3 hole or auto change 2/4
hole, Swedish 4
Paper Wight
52–300 g/m
2
Part numbers 1. Y1G02A
2. Y1G03A
3. Y1G04A
Available Unit Auto change 2/3 hole or auto change 2/4
hole, S
wedish 4
Paper Wight
52–256 g/m
2
44 Chapter 1 Product specications and description ENWW
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Feeding system
Learn about the feeding system.
Feeding system overview
Learn about the feeding system overview.
The feeding system picks up paper from the cassette or Tray 1 and moves it to the printing mechanism inside the printer. The feeding system consists of the pickup unit, registration unit, transfer roller assembly, and exit unit.
Figure 1-6 Feeding system overview
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Main components and functions
Learn about main components and their functions.
Rollers
Learn about the rollers.
Figure 1-7 Rollers
1 Tray 2 13 Tray 4 feed roller (optional)
2 Tray 3 14 Tray 4 trans roller (optional)
3 Tray 4 (optional) 15 Tray 5 feed roller (optional)
4 Tray 5 (optional) 16 Registration sensor
5 Tray 2 pickup/reverse/feed
ollers
r
17 Registration roller
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6 Tray 3 pickup/reverse/feed
rollers
18 Transfer roller
7 Tray 4 pickup/reverse/feed
rollers (optional)
8 Tray 5 pickup/reverse/feed
rollers (optional)
9 Tray 1 pickup/reverse/feed
rollers
10 Tray 2 feed roller 22 Duplex 1 roller
11 Tray 3 feed roller 23 Duplex 2 roller
12 Tray 3 trans roller 23 Duplex 3 roller
19 Exit roller (1st)
20 Exit roller (2nd)
21 Exit roller (trans)
Pickup roller (Tray 1, 2, 3, 4, 5)
This roller picks up the paper from the tray.
Feed roller (Tray 1, 2, 3, 4, 5)
This roller is placed against the reverse roller. It transfers the paper from the pickup roller to the feed
r
oller.
Reverse roller (Tray 1, 2, 3, 4, 5)
This roller is placed against the feed roller and transfers only one sheet of paper to the feed roller.
When two or more sheets of paper are being transferred from the pickup roller, the load of the torque limiter of the reverse roller is heavier than the frictional force between the sheets of paper. As a result, the reverse roller is stopped and the lower sheet of paper is not transferred.
Feed roller
This roller transfers the paper sent from the feed/reverse roller to the registration roller.
Registration roller
This roller aligns the leading edge of the paper and transfers the paper to the transfer roller
as
sembly.
Table 1-19 Roller period table
Roller Periodic
OPC/Drum 94.5 mm (3.7 in)
Charge Roller (CR) 37.7 mm (1.5 in)
Magnetic roller (MR) 32.3 mm (1.3 in)
Transfer roller 44.0 mm (1.7 in)
Transfer roller (T2) 75.4 mm (3.0 in)
Fuser Belt (HR) 110 mm (4.3 in)
Fuser Pressure Roller (PR) 114.7 mm (4.5 in)
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Sensor, motor, and solenoid
Learn about the sensor, motor, and solenoid.
Figure 1-8 Sensor, motor, solenoid
Item Function
Tray 2 paper size detection sensor Detects Tray 2 paper size
Tray 2 paper empty detection sensor Detects Tray 2 paper empty
Tray 2 upper limit detection sensor Detects Tray 2 upper limit
Tray 2 paper Lead Edge detection sensor
Detects Tray 2 paper Lead Edge
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Item Function
Tray 3 paper size detection sensor Detects Tray 3 paper size
Tray 3 paper empty detection sensor Detects Tray 3 paper empty
Tray 3 upper limit detection sensor Detects Tray 3 upper limit
Tray 3 paper Lead Edge detection sensor
Tray 3 paper feed jam detection sensor Detects Tray 3 paper feed jam
Tray 4 paper size detection (option) sensor
Tray 4 paper empty detection (option) sensor
Tray 4 upper limit detection (option) sensor
Tray 4 paper Lead Edge detection (option) sensor
Tray 4/4 paper feed jam detection (option) sensor
Tray 5 paper size detection (option) sensor
Tray 5 paper empty detection (option) sensor
Tray 5 upper limit detection (option) sensor
Tray 5 paper Lead Edge detection (option) sensor
Detects Tray 3 paper Lead Edge
Detects Tray 4 paper size
Detects Tray 4 paper empty
Detects Tray 4 upper limit
Detects Tray 4 paper Lead Edge
Detects Tray 4/4 paper feed jam
Detects Tray 5 paper size detection
Detects Tray 5 paper empty
Detects Tray 5 upper limit
Detects Tray 5 paper Lead Edge
Paper registration jam detection sensor Detects Paper registration jam
Paper fuser-out jam detection sensor Detects Paper fuser-out jam
Output Tray 2 paper full detection sensor
Output 2 tray path and Return path solenoid
Return motor Controls 2nd output tray and duplex printing
Output Tray 3 paper full detection sensor
Output 2 paper return detection sensor Detects Duplex Return position
1st Duplex motor Controls duplex printing
2nd Duplex motor Controls duplex printing
Duplex 1 jam detection sensor Detects Duplex 1 jam
Duplex 2 jam detection sensor Detects Duplex 2 jam
Tray 1 (MP) feed assembly paper empty detection sensor
Detects output Tray 2 paper full
Changes paper path
Detects output Tray 3 paper full
Detects Tray 1 (MP) feed assembly: paper empty
NOTE: If paper is loaded in Tray 1, that tray takes priority over trays 2,3,4, or 5.
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Item Function
Tray 1 (MP) feed assembly Controls Tray 1 (MP) feed assembly pickup roller
Cassette
Tray 1 (MP) feed assembly paper width detection sensor
Tray 2 Pickup and Lift motor Drives the pickup roller and the knock up plate
Tray 3 Pickup and Lift motor Drives the pickup roller and the knock up plate
Tray 4 Pickup and Lift motor Drives the pickup roller and the knock up plate
Tray 5 Pickup and Lift motor Drives the pickup roller and the knock up plate
Paper Loop Detection sensor Detects paper loop between transfer Nip and fusing Nip
Detects Tray 1 (MP) feed assembly paper width
At warm-up, Detects the fuser jam
Learn about the cassette.
The cassette stores paper. The paper size is set using the guides in each tray.
Figure 1-9 Basic cassette
Item Description
1 Structure: Drawer Type
2 Capacity: 520 sheets (80 g/m² paper standard)
3 Paper type
Plain paper: A5, A4, A3, B5, B4, Letter, 11 in x 17 in (Ledger), Statement, Legal
Special Paper: Envelope (Tray 2 Only), Label, Transparency
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Item Description
4 Paper weight
5 Plate knock up lift type: Lift Motor + Up Limit Sensor
Pickup unit
Learn about the pickup units.
When paper pickup occurs, the pickup roller moves down in order to come in contact with the surface of the paper and separation rollers make sure that a single sheet of paper is moved into the paper path, and that the feed roller moves the paper as far as the registration (REGI) roller.
Plain paper: 60–300 g/m²
. If the cassette is installed, the LEVER-INPUT CST is pushed and the pickup roller moves down. The feed
NOTE:
Figure
Figure
The pickup unit 1 and pickup unit 2 are not interchangeable.
1-10 Pickup unit 1
1-11 Pickup unit 2
Registration unit
Learn about the registration unit.
The registration roller is driven by the registration/multipurpose motor.
The registration roller clutch is located between the registration/Tray 1 motor and registration roller, or on the tr
ansfer belt (for color), and it controls power to the registration roller in order to match paper and an image on
the drum at the predetermined registration point.
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Figure 1-12 Registration roller
Tray 1 feed assembly
Learn about the Tray 1 feed assembly.
The Tray 1 feed assembly allows feeding of special media cardstock and custom size paper.
Figure 1-13 Tray 1 (MP) feeder assembly
Specication
Capacity: 100 sheets (80g/m² / 21 lb paper standard)
Media size: 98 mm x 148 mm – 320 mm x 1200 mm (3.87 in x 5.8 in – 12.6 in x 47.2 in)
Media weight: Plain paper 60 – 320 g/m²
Feeding speed: 32 ppm, 40 ppm, 48 ppm Letter/A4 LEF (Long Edge Feeding)
52 Chapter 1 Product specications and description ENWW
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Paper separation
When the Tray 1 (MP) paper detection [A] sensor detects paper and the machine gets a Tray 1 (MP) printing job, the Tray 1 (MP) solenoid [B] drops the pickup roller [C] onto the top of the paper stack in Tray 1.
This machine uses a Feed and Reverse Roller (FRR) system for feeding paper. The friction between the reverse roller [D] and feed roller [E] separates the top sheet of paper from the stack.
Figure 1-14 Paper separation
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Fuser unit
Learn about the fuser unit.
Fuser unit overview
Learn about the fuser unit.
This section describes the image fusing process used by the printer.
This unit fuses the toner that was transferred by the transfer roller onto the paper, by applying a combination of heat and pressure to complete the fusing process. This printer uses an instant fusing system (NIF type). The fuser unit design for this model has improved. The fuser belt has been changed to require less heat capacity and still fuse the toner properly. Additionally, the life has been improved by incorporating a sub-bush system with a lubricant storage design.
Figure 1-15 Fuser unit
Lamp halogen
The fuser unit has two halogen lamps. One heats the center of the fusing belt, the other heats the end of axial direction. The dierent location. The coil of the center heater lamp is in the center, the coils on the side heater lamp are on both sides. The lamps are xed inside of the fusing belt. When the fusing belt rotates, the lamps do not rotate.
Belt fuser
The belt fuser gets heat from the halogen lamp and transfers it to the toner and paper. The belt fuser consists of three thin-layers. The thin fusing belt reduces warm up and mode changing time. To prevent the fusing belt from adhering to the toner, the surface of the fuser belt is uorinated. There is a nip inside the fusing belt. Tension springs are used to keep a constant nip area where the fusing belt contacts the pressure roller.
Roller fuser pressure
54 Chapter 1 Product specications and description ENWW
se halogen lamps are lit alternately to heat the fusing belt. Each lamp has its coil in a
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The pressure roller makes sure there is a proper nip width between the pressure roller and fusing belt. It is made up of the soft silicone sponge rubber. The pressure roller is driven by the driving system and drives the fusing belt.
Thermistor (NC sensor)
The temperature of the fusing belt is maintained by NC sensors (non-contact type thermistors) located near the center and the end of the fusing belt.
Thermostats
The thermostat cuts o the power supply to the halogen lamp by opening the circuit when the fusing belt becomes abnormally hot as a result of a problem, such as a NC sensor malfunction. The thermostat is used to prevent abnormal operation. When a thermostat is triggered, it must be replaced as well as the other damaged parts in the fuser unit.
Fuser unit drive
Learn about the fuser unit drive.
The fuser motor (A) drives the pressure roller (B) through the gear train. The fuser belt is driven by the pressure roller.
Figure 1-16 Fuser drive
Fuser unit temperature control
Learn about fuser temperature control.
When the main switch turns on, the CPU turns on the fusing lamp. The lamp stays on until the NC sensors detect the s
tandby temperature. The CPU then raises the temperature up to the printing temperature.
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Figure 1-17 Fuser unit temperature control
Overheat protection
The CPU cuts power to the fusing lamp in the following cases:
The following components are used when thermistor overheat protection fails:
Loop control
Learn about fuser loop control.
The tension of the paper between the OPC nip and the fuser nip is known as the paper loop level.
The belt temperature detected by the NC sensors keeps higher than 220°C for 20 seconds.
The belt temperature detected by the NC sensors keeps higher than 230°C for 3 seconds.
The relay o works when the belt temperature detected by the NC sensors is higher than 230°C.
Two thermostats get into line with the common ground wire of the fusing lamp.
If one of the thermostat temperatures becomes higher than 195°C, it opens and cuts power to the
fusing l
amp. If the other thermostat temperature becomes higher than 195°C, it also opens and cuts
power to the fusing lamp.
56 Chapter 1 Product specications and description ENWW
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Figure 1-18 Loop control
The paper loop level is controlled by monitoring photo sensors 1 and 2. The fuser unit controls the motor speed for the paper loop level.
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Image creation
Learn about image creation.
Printing process overview
Learn about the printing process overview.
This printer uses four drum units, four development units, and four laser beams for color printing. Each drum unit consists of a drum, charge roller, and cleaning blade. Each development unit consists of a magnetic roller and mixing auger.
Figure 1-19 Printing process overview
The light produced by the laser creates a latent image by discharging on the surface of the OPC drum. The neg
atively charged toner is attracted to the latent drum image due to an electric eld. The toner (real image) on each OPC drum is moved to the ITB (C) by the positive bias applied to the rst transfer roller. All four toners (color image) are transferred to the paper by a positive charge applied to the second transfer roller (D).
1. OPC drum charge: The charge roller gives the drum a negative charge.
2. Laser exposure: Light produced by a laser diode hits the charged OPC through the lens and mirrors.
3. Development: The developing roller carries negatively charged toner to the latent image on the drum
surface. This printer uses four independent drum and development units (one for each color).
4. Transfer:
Image transfer: The rst transfer roller opposite the OPC drums transfer toner from the drums to the
ITB. Four toner images are super-imposed onto the belt.
Paper transfer: The second transfer roller transfers the toner from the ITB to the media.
5. Cleaning the OPC drum
image transfer to the paper.
6. Quenching for OPC drum: Quenching is done by illuminating the whole area of the drum with the laser at
the end of every job.
: The cleaning brush and blade remove remaining toner on the drum surface after
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Imaging unit
Learn about the imaging unit.
Imaging unit overview
Learn about the imaging unit.
This printer uses a tandem type drum and development units. It uses four color developing during one paper path to increase color printing productivity.
The development units are not interchangeable, but the drum units for Y, M, and C color are interchangeable. The black drum unit is independent. The diameter of the drum is 30 mm with a circumference of about 94.2 mm (3.7 in).
The drum unit has the charge roller to charge the drum surface and cleaning roller to clean the charge roller.
The e-label is the sub part of the drum unit. It stores the count information and other data. If the drum unit is replaced, the count information stored by the discarded drum unit is lost.
Figure 1-20 Imaging unit
Drum drive
Learn about the drum drive unit.
The color OPCs and magnetic roller are driven by each color motor. The OPC drum and magnetic roller are po
wered by the coupling.
The Brushless Direct Current (BLDC) motor maintains constant speed. The speed sync for each color depends on the BLDC motor.
Phase sync for each OPC job prints the pattern on the Intermediate Transfer Belt (ITB) and is adjusted automatically.
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Figure 1-21 Drum drive
Developer unit
Learn about the developer unit.
This printer uses a dual-component development system that has four development units. Each unit contains 245 g (8.6 o
The developer powder is supplied to the magnetic (development) roller [A] by the two mixing augers [B]. The diameter of the magnetic roller is 18 mm (0.71 in).
Each development unit has a toner carrier (TC) sensor [C]. It is used for controlling the operating range of the toner density.
60 Chapter 1 Product specications and description ENWW
z) of magnetic toner carrier (developer powder).
Page 81
Figure 1-22 Developer unit
Developer agitation
Two mixing augers (A) circulate the developer forward and backward to agitate the developer in order to
suciently
Figure 1-23 Developer auger
mix the toner and developer.
Agitation occurs at the following times:
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During the process control self-checking (warm up)
During toner supply job
During development job
If the developer unit is stored above 45°C (113°F), the toner might harden and will not work properly. If the toner in the de
Toner cartridge
Learn about the toner cartridges.
When the toner and carrier in the toner cartridge is mixing:
The YMC cartridge contains 570 g (20.1 oz) of toner and the K cartridge contains 840 g (29.6 oz) of toner.
Addition carrier
The toner in the YMC cartridge is transferred to the reservoir by the spring-ETC.
The toner in the K cartridge is transferred to the Spring-ETC by the Wheel-Paddle Toner and transferred to
the re
velopment unit has hardened, an installation error occurs.
ally, the YMC cartridge contains 55 g (1.9 oz) of carrier and K cartridge contains 80 g (2.8 oz) of
servoir by Spring-ETC.
62 Chapter 1 Product specications and description ENWW
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Figure 1-24 Toner cartridge
Dynamic security
Learn about dynamic-security-enabled printers.
Certain HP printers use cartridges that have security chips or electronic circuitry. Cartridges using a non-HP chip or modied or non-HP circuitry* might not work. And, those that work today might not work in the future.
As is standard in the printing business, HP has a process for authenticating cartridges. HP continues to use security measures to protect the quality of our customer experience, maintain the integrity of our printing systems, and protect our intellectual property. These measures include authentication methods that change periodically and might prevent some third-party supplies from working now or in the future. HP printers and original HP cartridges deliver the best quality, security and reliability. When cartridges are cloned or counterfeited, the customer is exposed to quality and potential security risks, compromising the printing experience.
*Non-HP Chips and modied or non-HP electronic circuitry are not produced or validated by HP. HP cannot guarantee that these chips or circuitry will work in your printer now or in the future. If you are using a non­original HP cartridge, please check with your supplier to ensure your cartridge has an original HP security chip or unmodied HP electronic circuitry.
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Intermediate transfer belt unit
Learn about the intermediate transfer belt unit.
Intermediate transfer belt overview
Learn about the intermediate transfer belt (ITB).
The toner on the four drums is transferred to the intermediate transfer belt (ITB) by the rst transfer roller
The image overlapped by four colors is transferred to the paper by the second transfer roller. The remaining toners are removed by the cleaning blade and transferred to the toner collection unit.
This process is completed with one rotation of the ITB. The arrow above the C and M drums on the following diagram shows the direction of the ITB rotation. The ITB is rotated by friction between the drive roller and the ITB. The tension roller provides tension to prevent slipping.
There are three color plane registration (CPR) sensors and one photo sensor. Two CPR sensors are for line position adjustment and one is for process control. The photo sensor monitors the position of the rst transfer rollers.
Figure 1-25 Intermediate transfer belt
Table
1-20 Intermediate transfer belt components
Item Description
1 Intermediate transfer belt (ITB)
2 First transfer roller
3 ITB drive roller
4 Tension roller
5 Photo sensor
6 Cleaning blade
7 Color plane registration (CPR) sensor
8 Second transfer roller
9 Toner collection auger
10 Drum unit
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Transfer belt drive
Learn about the transfer belt drive.
The drive motor (A) drives the ITB (B) by using gears and the ITB drive roller (C).
The ITB (B) and black OPC (D) is synchronized by the drive motor (A).
Figure 1-26 Transfer belt drive
Cleaning blade
Learn about the transfer belt cleaning blade.
The intermediate transfer belt (ITB) cleaner removes toner during printing. Belt cleaning is completed while the ITB make
The cleaning blade (A) in the ITB cleaner always contacts the ITB (B). The cleaning blade removes the used toner from the ITB. The toner collection auger (C) transfers the waste toner to the toner collection unit.
The seal (D) on the ITB cleaner protects against toner contamination. The driving power by the driver roller is transferred to the tension roller (E). The toner collection auger gear (F) drives the gear (G) and collects the toner
s one rotation. The ITB drive motor drives the ITB cleaning motor.
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Figure 1-27 Cleaning blade
Toner reservoir unit
Learn about the toner reservoir unit.
Main functions
Toner Buer Space (about 0.6 K page volume) which allows users to continue printing until a new toner
car
tridge is delivered from purchase.
A toner supply unit that is more accurate from the toner full sensing algorithm.
Minimizes the remaining toner in toner cartridge.
A uniform toner supply volume per second prevents an abnormal case of toner-density control error
in the de
Working mechanism
Toner level sensing method in the Reservoir unit:
The toner level is checked by time with a oating actuator shuttering light sensor (toner full sensor).
Toner supply to Reservoir unit:
66 Chapter 1 Product specications and description ENWW
velopment unit.
Page 87
Troubleshooting
1. Enter service mode and execute the toner dispense motor.
2. Check the gear noise and motor operation.
As the toner level (high, middle, and low) in the reservoir unit decreases so does the toner bottle
supply motor 1500 ms, 900 ms, and 600 ms.
Service Mode Diagnostics Engine Diagnostics Engine Test Routines Toner Dispense Motor (Y,M,C,BK)
NOTE: There is no test routine for the toner full sensor in the reservoir unit.
If the reservoir driving gear is working without abnormal noise, then each reservoir unit does not have a mechanical problem.
Figure 1-28 Toner reservoir unit
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Laser scanner assembly
Learn about the laser scanner assembly.
Laser scanner assembly overview
Learn about the laser scanner assembly.
The laser scanner assembly consists of one polygon motor and four laser diodes (LD) units. The Laser scanner assembly forms a latent image on the surface of four OPC drums. For this process, the laser scanner assembly has a collimator lens, cylindrical lens, two F-Theta lenses, and two reective mirrors on an optical path for each color.
This laser scanner assembly uses the cross scan type scanning. K Color and C Color scan the laser from the rear to the front. M Color and Y Color scan the laser from the front to the rear.
The laser scanner assembly has a skew adjustment function which adjusts the scanning line. An automatic shutter is used to clean and protect the glass on the laser scanner assembly.
Figure 1-29 Laser scanner assembly overview
Table 1-21 Laser scanner assembly overview
Item Description
1 LD PCA
68 Chapter 1 Product specications and description ENWW
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Table 1-21 Laser scanner assembly overview (continued)
Item Description
2 P/Mirror Motor
3 F1 Lens
4 F2 Lens
5 Skew adjust assembly
6 Shutter
7 PD PCA
Laser scanning optical path
Learn about the laser scanning optical path.
The laser from the laser scanner assembly is placed at intervals of 78 mm for each color. All colors use the same polygon motor for oblique incidence.
The F2 lens (A) determines the slope of the primary scanning line and the image position of the secondary scanning direction. This setting is adjusted by the manufacturer. The primary scanning line slope dierence is adjusted by the skew adjustment in the laser scanner assembly.
Reective mirrors (B) on each color path adjust the curvature of primary scanning. This setting is adjusted by the manufacturer.
Figure 1-30 Laser scanning optical path
Item Specication Remark
LD Unit Laser Diode: Quad Beam
Driving IC: Dual LD X 8
LD x 4 (for each color)
P/Motor Speed E87640: 22,087 rpm
E87650: 27,520 rpm
E87660: 33,071 rpm
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Item Specication Remark
Speed E87640: 187 mm/s
H/W interface Interface with printer: 50 pin + 60 pin + 8 pin FFC + FFC + Wire
Laser synchronizing detectors
Learn about laser synchronizing detectors.
The laser scanner assembly has two beam detector sensor boards (PD PBA includes four sensors). The PD PBAs
ocated at each corner of the laser optics housing unit.
are l
The beam is detected by the PD PCA at the scanning start point and creates the horizontal sync signal (Hsync).
The two PD PBAs detect the following:
(A, B): Scanning start position for K, C
(C, D): Scanning start position for M, Y
Figure
1-31 Laser synchronizing detectors
E87650: 233 mm/s
E87660: 280 mm/s
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Main scan start detection
The PD PBAs detect four beams at the scanning start point and create the horizontal sync (Hsync) signal. Data is scanned by Hsync.
The arrow in the previous diagram shows the data scanning direction for each color. Black/Cyan and Yellow/ Magenta use the same polygon motor scanning in opposite directions.
Automatic CPR adjustment
Learn about automatic CPR adjustment.
During automatic CPR adjustment, the line patterns below are created eight times on the intermediate transfer belt (ITB). The spaces between the lines (KK, CC, MM, YY, KC, KM, KY) are measured by the front, center, and rear CPR sensors.
The controller takes the average of the spaces and then adjusts the following positions and magnication:
Sub scan line position for CMY
Main scan line position for CMY
Magnication ratio for CMY
Skew for CMY
KK, CC, MM, YY: Spaces between two lines of the same color.
KC, KM, KY: Spaces between a black line and each color line.
NOTE:
The ITB cleaning unit cleans the ITB after the patterns are measured.
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Figure 1-32 Automatic CPR adjustment
Adjustment
Sub Scan line position for CMY
The adjustment of the sub scan line position for CMY is based on the line position for K (black). The printer me
asures the gaps between the lines of each color in the pattern on the ITB. When the gaps for a color are incorrect, the printer moves the image of the color up or down the sub scan axis. To do this, it changes the laser write timing for that color.
Main Scan line position for CMY
When the printer detects that the image is out of position in the main scan direction, it changes the laser write start timing for each scan line.
Magnication Adjustment for CMY
When the printer detects that magnication adjustment is necessary, it changes the LD clock frequency for the required color.
Skew for CMY
The adjustment of the skew for CMY is based on the line position for K (black).
72 Chapter 1 Product specications and description ENWW
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Adjustment Conditions
Line position adjustment can be turned on or o. However, it is normally recommended to turn on this function.
Line position adjustment timing depends on several settings. These settings include the following:
ΔT = Temperature change of the laser scanner assembly between the temperature of the previous line
position adjustment and the current temperature.
Pages = Total printed pages after previous line position adjustment.
Interval during print job
Line position adjustment interrupts printing and then starts automatically when one of these conditions occurs when the prin
ΔT > Temperature threshold (laser scanner assembly temperature: default 3°C (37.4°F)
Pages > Output threshold for all outputs (default: 500 pages)
Toner collection unit not-installed/installed
Line position adjustment starts automatically when toner collection unit is removed and reinstalled.
Drum unit or developer unit replaced
When the printer detects a new drum unit or developer unit, line position adjustment is automatically
per
ter checks at the sheet interval:
formed.
ITB replaced
When the printer detects a new ITB or other ITB, eld technicians have to execute the adjustment
manually.
Main scan skew adjustment
The skew adjustment assembly (A) consists of the worm gear (1) for adjustment and worm gear (2). When Color Plane Registration (CPR) executes, it detects and adjusts the scanning line slope manually.
The skew adjustment assembly (A) for magenta, cyan, and yellow adjusts the skew angle of the F2 lens (B). This mechanism corrects main scan skew.
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Figure 1-33 Main scan skew adjustment
74 Chapter 1 Product specications and description ENWW
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Drive system
Learn about the drive system.
Pickup and cassette lift drive
Learn about the pickup and cassette lift drive.
Figure 1-34 Pickup and cassette lift drive
Power train
Pickup: normal rotation (pickup input) counter rotation (cassette lift input)
1 PM STEP normal r
1 PM STEP c
Feed drive
Learn about the feed drive.
otation 2 Gear (pickup driving)
ounter rotation 3 Gear 4 5 Gear 6 Gear & Coupler (cassette lift driving)
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Figure 1-35 Feed drive
Power Train
HP STEP Feed & Tr
1 HP STEP 2 Pulley & Coupler 3 Gear 4 Gear & Coupler (Feed Roller driving) 5 E-Clutch & Gear
(Tray 1 driving)
1 HP STEP 2 Pulley & Coupler 6 Gear & Coupler (Feed Roller driving) 7 Pulley & Coupler (Feed
Roller driving)
Registration drive
Learn about the registration drive.
ay 1 drive
76 Chapter 1 Product specications and description ENWW
Page 97
Figure 1-36 Registration drive
Power Train
HP STEP Regis
1 HP STEP 2 Gear 3 Gear (Registration Roller driving)
tration driving
Fuser release/exit drive
Learn about the fuser release/exit drive.
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Figure 1-37 Fuser release/exit drive
Power Train
PM Step F
1 BLDC 2 Gear (Fuser P/R driving)
1 BLDC 3 Ge
5 PM Step 6 Ge
Drive motors
Learn about the drive motors.
The following diagram shows the location of the printer drive motors.
user release driving
ar & Pulley 4 Gear (exit driving)
ar 7 Gear 8 Gear (Fuser Release driving)
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Page 99
Figure 1-38 Drive motor
Number Motor Motor type Qty Function
1 Fuser Release PM-STEP 1 Fuser Release driving
2 Fuser and output BLDC 1 Fuser and output driving
3 Main OPC, development,
and ITB
4 Registration assembly HP-STEP 1 Registration assembly driving
5 Feed/Tray 1 (MP) HP-STEP
6 Pickup PM-STEP 2 Pickup roller/Cassette lift driving
7 Toner supply amd toner
servoir
re
BLDC 4 OPC and ITB Belt driving
1
E-CLT
PM-STEP 4 Toner transfer (reservoir to
1
Feed roller 1, 2, 3 driving
Feed/Tray 1 (MP) driving control
(reverse driving at cassette lift driving)
development unit)
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Number Motor Motor type Qty Function
8 Engage transfer
assembly
9 Toner collection unit PM-STEP 1 TCU driving
Main drive unit motors
Learn about the main drive unit motors.
Figure 1-39 Main drive unit motors
PM-STEP 1 T1 engage/disengage driving
Power Train
BLDC OPC, De
velopment and PTB driving
1 BLDC 2 Gear & Coupler 3 Gear & Coupler (ITB driving)
1 BLDC 4 Ge
1 BLDC 5 Ge
7 BLDC 8 Ge
7 BLDC 9 Ge
ar & Coupler (K OPC driving)
ar & Pulley 5 Gear & Coupler (K Development driving)
ar & Coupler (Y, M, C OPC driving)
ar & Coupler (Y, M, C Development driving)
80 Chapter 1 Product specications and description ENWW
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