Hp MFP E62655, E62675, MFP E62665, E62665 User Manual

HP LaserJet Managed MFP E62655, E62665, HP LaserJet Managed Flow MFP E62665, E62675

User Guide

www.hp.com/videos/LaserJet www.hp.com/support/ljE62655mfp

www.hp.com/support/ljE62665mfp www.hp.com/support/ljE62675mfp

HP LaserJet Managed MFP E62655, E62665, HP LaserJet Managed Flow MFP E62665, E62675

User Guide

Trademark Credits

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 04/2019

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript

are trademarks of Adobe Systems

Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

macOS is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

Google™ is a trademark of Google Inc.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Table of contents

1 Printer overview ........................................................................................................................................................................................ 1

Warning icons ............................................................................................................................................................................ 1

Potential shock hazard ............................................................................................................................................................ 2

Printer views .............................................................................................................................................................................. 3

Printer front view ................................................................................................................................................. 3

Printer back view .................................................................................................................................................. 4

Interface ports ...................................................................................................................................................... 5

Control-panel view ............................................................................................................................................... 5

Printer specications ................................................................................................................................................................ 9

Technical specications ....................................................................................................................................... 9

Supported operating systems ......................................................................................................................... 12

Printer dimensions ............................................................................................................................................ 14

Power consumption, electrical specications, and acoustic emissions .................................................... 15

Operating environment range ......................................................................................................................... 16

Printer hardware setup and software installation ............................................................................................................ 17

2 Paper trays .............................................................................................................................................................................................. 19

Introduction ............................................................................................................................................................................. 20

Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 21

Tray 1 paper orientation ................................................................................................................................... 22

Use alternative letterhead mode .................................................................................................................... 25

Load paper to Tray 2 and the 550-sheet trays ................................................................................................................. 26

Introduction ........................................................................................................................................................ 26

Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 27

Use alternative letterhead mode .................................................................................................................... 29

Load paper to the 2,100-sheet high-capacity input tray ................................................................................................ 30

High-capacity input tray paper orientation ................................................................................................... 31

Load and print envelopes ..................................................................................................................................................... 34

Introduction ........................................................................................................................................................ 34

Print envelopes .................................................................................................................................................. 34

Envelope orientation ......................................................................................................................................... 35

Load and print labels ............................................................................................................................................................. 36

ENWW iii

Introduction ........................................................................................................................................................ 36

Manually feed labels ......................................................................................................................................... 36

Label orientation ............................................................................................................................................... 37

Congure the 900-sheet 3-bin Stapling Mailbox (Flow model) ..................................................................................... 38

Congure the default staple location ............................................................................................................. 38

Congure the operation mode ........................................................................................................................ 38

3 Supplies, accessories, and parts .......................................................................................................................................................... 41

Order supplies, accessories, and parts ............................................................................................................................... 42

Ordering .............................................................................................................................................................. 42

Replace the toner cartridge .................................................................................................................................................. 43

Toner-cartridge information ............................................................................................................................ 43

Remove and replace the cartridge .................................................................................................................. 43

Replace the staple cartridge ................................................................................................................................................. 47

4 Print .......................................................................................................................................................................................................... 49

Print tasks (Windows) ............................................................................................................................................................ 50

How to print (Windows) .................................................................................................................................... 50

Automatically print on both sides (Windows) ............................................................................................... 50

Manually print on both sides (Windows) ........................................................................................................ 51

Print multiple pages per sheet (Windows) .................................................................................................... 51

Select the paper type (Windows) .................................................................................................................... 52

Additional print tasks ........................................................................................................................................ 53

Print tasks (macOS) ............................................................................................................................................................... 54

How to print (macOS) ........................................................................................................................................ 54

Automatically print on both sides (macOS) ................................................................................................... 54

Manually print on both sides (macOS) ........................................................................................................... 54

Print multiple pages per sheet (macOS) ........................................................................................................ 55

Select the paper type (macOS) ........................................................................................................................ 55

Additional print tasks ........................................................................................................................................ 55

Store print jobs on the printer to print later or print privately ........................................................................................ 57

Introduction ........................................................................................................................................................ 57

Create a stored job (Windows) ......................................................................................................................... 57

Create a stored job (macOS) ............................................................................................................................ 58

Print a stored job ............................................................................................................................................... 59

Delete a stored job ............................................................................................................................................ 59

Information sent to printer for Job Accounting purposes ........................................................................... 60

Mobile printing solutions ....................................................................................................................................................... 61

Introduction ........................................................................................................................................................ 61

Wi-Fi Direct (wireless models only, with HP Jetdirect 3100w BLE/NFC/Wireless accessory

installed) ............................................................................................................................................................. 61

iv ENWW

HP ePrint via email ............................................................................................................................................ 62

AirPrint ................................................................................................................................................................. 63

Android embedded printing ............................................................................................................................. 63

Print from a USB ash drive ................................................................................................................................................. 64

Introduction ........................................................................................................................................................ 64

Enable the USB port for printing ..................................................................................................................... 64

Print USB documents ........................................................................................................................................ 65

Print using high-speed USB 2.0 port (wired) ..................................................................................................................... 66

Enable the high-speed USB port for printing ................................................................................................ 66

5 Copy .......................................................................................................................................................................................................... 67

Make a copy ............................................................................................................................................................................. 68

Copy on both sides (duplex) ................................................................................................................................................. 70

Additional options when copying ........................................................................................................................................ 72

Additional copy tasks ............................................................................................................................................................. 74

6 Scan .......................................................................................................................................................................................................... 75

Set up Scan to Email .............................................................................................................................................................. 76

Introduction ........................................................................................................................................................ 76

Before you begin ................................................................................................................................................ 76

Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 76

Step two: Congure the Network Identication settings ............................................................................ 77

Step three: Congure the Scan to Email feature .......................................................................................... 78

Step four: Congure the Quick Sets (optional) .............................................................................................. 85

Step ve: Set up Scan to Email to use Oice 365 Outlook (optional) ....................................................... 86

Set up Scan to Network Folder ............................................................................................................................................ 89

Introduction ........................................................................................................................................................ 89

Before you begin ................................................................................................................................................ 89

Step one: Access the HP Embedded Web Server ......................................................................................... 89

Step two: Set up Scan to Network Folder ...................................................................................................... 89

Set up Scan to SharePoint® (Flow models only) ............................................................................................................... 99

Introduction ........................................................................................................................................................ 99

Before you begin ................................................................................................................................................ 99

Step one: Access the HP Embedded Web Server (EWS) .............................................................................. 99

Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set ................................ 99

Quick set scan settings and options for Scan to SharePoint® ................................................................. 101

Set up Scan to USB Drive .................................................................................................................................................... 103

Introduction ...................................................................................................................................................... 103

Step one: Access the HP Embedded Web Server ....................................................................................... 103

Step two: Enable Scan to USB Drive ............................................................................................................. 103

Step three: Congure the Quick Sets (optional) ......................................................................................... 103

ENWW v

Default scan settings for Scan to USB Drive setup .................................................................................... 104

Default le settings for Scan to USB Drive setup ....................................................................................... 105

Scan to email ........................................................................................................................................................................ 107

Introduction ...................................................................................................................................................... 107

Scan to email ................................................................................................................................................... 107

Scan to job storage .............................................................................................................................................................. 110

Introduction ...................................................................................................................................................... 110

Scan to job storage on the printer ................................................................................................................ 110

Print from job storage on the printer ........................................................................................................... 112

Scan to network folder ....................................................................................................................................................... 113

Introduction ...................................................................................................................................................... 113

Scan to network folder ................................................................................................................................... 113

Scan to SharePoint .............................................................................................................................................................. 115

Introduction ...................................................................................................................................................... 115

Scan to SharePoint .......................................................................................................................................... 115

Scan to USB drive ................................................................................................................................................................. 117

Introduction ...................................................................................................................................................... 117

Scan to USB drive ............................................................................................................................................ 117

Additional options when scanning .................................................................................................................................... 119

HP JetAdvantage business solutions ................................................................................................................................ 122

Additional scan tasks .......................................................................................................................................................... 123

7 Fax .......................................................................................................................................................................................................... 125

Set up fax .............................................................................................................................................................................. 126

Introduction ...................................................................................................................................................... 126

Set up fax by using the printer control panel ............................................................................................. 126

Change fax congurations ................................................................................................................................................. 127

Fax dialing settings ......................................................................................................................................... 127

General fax send settings .............................................................................................................................. 128

Fax receive settings ........................................................................................................................................ 128

Send a fax ............................................................................................................................................................................. 130

Additional fax tasks ............................................................................................................................................................. 132

8 Manage the printer .............................................................................................................................................................................. 133

Advanced conguration with the HP Embedded Web Server (EWS) ........................................................................... 134

Introduction ...................................................................................................................................................... 134

How to access the HP Embedded Web Server (EWS) ................................................................................ 135

HP Embedded Web Server features ............................................................................................................. 135

Congure IP network settings ........................................................................................................................................... 143

Printer sharing disclaimer .............................................................................................................................. 143

View or change network settings ................................................................................................................. 143

vi ENWW

Rename the printer on a network ................................................................................................................ 143

Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 144

Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 144

Link speed and duplex settings .................................................................................................................... 145

Printer security features ..................................................................................................................................................... 146

Introduction ...................................................................................................................................................... 146

Security statements ....................................................................................................................................... 146

IP Security ......................................................................................................................................................... 146

Assign or change the system password using the HP Embedded Web Server .................................... 146

Encryption support: HP High Performance Secure Hard Disks ................................................................ 147

Lock the formatter .......................................................................................................................................... 147

Energy-conservation settings ........................................................................................................................................... 148

Introduction ...................................................................................................................................................... 148

Print with EconoMode .................................................................................................................................... 148

Set the sleep timer and congure the printer to use 1 watt or less of power ...................................... 148

Set the sleep schedule ................................................................................................................................... 149

HP Web Jetadmin ................................................................................................................................................................. 150

Software and rmware updates ........................................................................................................................................ 151

9 Solve problems ..................................................................................................................................................................................... 153

Customer support ................................................................................................................................................................ 154

Control panel help system ................................................................................................................................................. 155

Reset factory settings ......................................................................................................................................................... 156

Introduction ...................................................................................................................................................... 156

Method one: Reset factory settings from the printer control panel ....................................................... 156

Method two: Reset factory settings from the HP Embedded Web Server (network-connected

printers only) .................................................................................................................................................... 156

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 157

Printer does not pick up paper or misfeeds .................................................................................................................... 158

Introduction ...................................................................................................................................................... 158

The printer does not pick up paper .............................................................................................................. 158

The printer picks up multiple sheets of paper ............................................................................................ 160

The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 164

Clear paper jams .................................................................................................................................................................. 165

Introduction ...................................................................................................................................................... 165

Paper jam locations ........................................................................................................................................ 166

Auto-navigation for clearing paper jams ..................................................................................................... 167

Experiencing frequent or recurring paper jams? ....................................................................................... 167

Clear paper jams in the document feeder (31.13) ..................................................................................... 168

Clear paper jams in Tray 1 (13.A1) ............................................................................................................... 170

Clear paper jams in Trays 2, 3, 4, 5 (13.A2, 13.A3, 13.A4, 13.A5) .......................................................... 172

ENWW vii

Clear paper jams in the 2,100-sheet high-capacity input tray (13.A, 13.F) .......................................... 175

Clear paper jams in the right door and fuser area (13.B9, 13.B2, 13.FF) .............................................. 179

Clear paper jams in the output bin (13.E1) ................................................................................................. 182

Clear paper jams in the duplexer (13.C, 13.D, 13.B) .................................................................................. 182

Clear paper jams in the envelope feeder (13.A) ......................................................................................... 183

Clear paper jams in the HP 900-sheet 3-bin Stapling Mailbox (13.E, 13.7) .......................................... 185

Clear staple jams (13.8) ................................................................................................................................. 187

Resolve print-quality problems ......................................................................................................................................... 190

Introduction ...................................................................................................................................................... 190

Troubleshoot print quality ............................................................................................................................. 190

Improve copy image quality ............................................................................................................................................... 195

Check the scanner glass for dirt and smudges .......................................................................................... 195

Calibrate the scanner ...................................................................................................................................... 196

Check the paper settings ............................................................................................................................... 197

Check the image-adjustment settings ........................................................................................................ 197

Optimize copy quality for text or pictures ................................................................................................... 198

Edge-to-edge copying .................................................................................................................................... 198

Improve scan image quality ............................................................................................................................................... 199

Check the scanner glass for dirt and smudges .......................................................................................... 199

Check the resolution settings ....................................................................................................................... 200

Check the image-adjustment settings ........................................................................................................ 201

Optimize scan quality for text or pictures ................................................................................................... 201

Check the output-quality settings ................................................................................................................ 202

Improve fax image quality .................................................................................................................................................. 203

Check the scanner glass for dirt and smudges .......................................................................................... 203

Check the send-fax resolution settings ....................................................................................................... 204

Check the image-adjustment settings ........................................................................................................ 205

Optimize fax quality for text or pictures ...................................................................................................... 205

Check the error-correction settings ............................................................................................................. 205

Check the t-to-page setting ........................................................................................................................ 206

Send to a dierent fax machine .................................................................................................................... 206

Check the sender's fax machine ................................................................................................................... 206

Solve fax problems .............................................................................................................................................................. 207

Checklist for solving fax problems ............................................................................................................... 207

General fax problems ..................................................................................................................................... 209

Index ........................................................................................................................................................................................................... 211

viii ENWW

1 Printer overview

●

Warning icons

●

Potential shock hazard

●

Printer views

●

Printer specications

●

Printer hardware setup and software installation

For more information

The following information is correct at the time of publication.

For video assistance, see www.hp.com/videos/LaserJet.

For current information, see www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or

www.hp.com/support/ljE62675mfp.

HP's all-inclusive help for the printer includes the following information:

● Install and congure

● Learn and use

● Solve problems

● Download software and rmware updates

● Join support forums

● Find warranty and regulatory information

Warning icons

Warning icon denitions: The following warning icons may appear on HP products. Apply appropriate caution where applicable.

●

ENWW Warning icons 1

Caution: Electric shock

●

Caution: Hot surface

●

Caution: Keep body parts away from moving parts

●

Caution: Sharp edge in close proximity

Potential shock hazard

Always follow basic safety precautions when using this product to reduce risk of injury from re or electric shock.

● Read and understand all instructions in the user guide.

● Observe all warnings and instructions marked on the product.

● Use only a grounded electrical outlet when connecting the product to a power source. If you do not know

whether the outlet is grounded, check with a qualied electrician.

● Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.

● Unplug this product from wall outlets before cleaning.

● Do not install or use this product near water or when you are wet.

● Install the product securely on a stable surface.

● Install the product in a protected location where no one can step on or trip over the power cord.

2 Chapter 1 Printer overview ENWW

Printer views

●

Printer front view

●

Printer back view

●

Interface ports

●

Control-panel view

Printer front view

1 Control panel with color touchscreen display (tilts up for easier viewing)

2 Document-feeder input tray

3 Document-feeder output bin

4 Document-feeder output extension (extend this when scanning longer—such as legal—paper)

5 Scanner assembly

ENWW Printer views 3

6 Right door (access for clearing jams)

7 Tray 1 (multipurpose tray)

8 Formatter (contains the interface ports)

9 Slot for a cable-type security lock

10 Power connection

11 Tray 2

12 On/o button

13 Walk-up USB port

14 Output bin

15 Output bin extension

16 1 x 550-sheet paper feeder with stand (optional accessory)

17 3 x 550-sheet paper feeder with stand (optional accessory)

18 900-sheet 3-bin Stapling Mailbox (E62665hs, E62665z, E62675z models only)

19 Hardware integration pocket (for connecting accessories and third-party devices)

20 Keyboard (E62665z, E62675z models only). Pull the keyboard straight out to use it.

CAUTION: Close the keyboard when it is not in use.

21 Stapler door (E62665hs, E62665z, E62675z models only)

22 1 x 550-sheet feeder plus 2,100-sheet high-capacity feeder (optional accessory)

Printer back view

1 Document feeder cover release latch

4 Chapter 1 Printer overview ENWW

2 Document-feeder cover (access for clearing jams)

3 Cartridge door release button

4 Cartridge door (access to the toner cartridge)

5 Serial number and product number label

Interface ports

1 Host USB port for connecting external USB devices (this port might be covered)

NOTE: For easy-access USB printing, use the USB port near the control panel.

2 Hi-Speed USB 2.0 printing port

3 Local area network (LAN) Ethernet (RJ-45) network port

4 Fax port (fax models only)

Control-panel view

The Home screen provides access to the printer features and indicates the current status of the printer.

Return to the Home screen at any time by touching the Home button on the left side of the printer control panel, or touch the Home button in the upper-left corner of most screens.

NOTE: For more information about the printer-control-panel features, go to www.hp.com/support/ ljE62655mfp, www.hp.com/support/ljE62665mfp, or www.hp.com/support/ljE62675mfp Select Manuals, and

then select General reference.

NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.

ENWW Printer views 5

3 421

5 6 7

Table 1-1 Printer control-panel view legend

Image callout

2 Applications area Touch any of the icons to open the application. Swipe the screen sideways to access more

3 Reset button Touch the Reset button to clear changes, release the printer from a paused state, reset the

4 Sign In or Sign Out button Touch the Sign In button to access secured features.

Printer component Description

Home button

Touch the Home button to return to the Home screen.

applications.

NOTE: The available applications vary by printer. The administrator can congure which

applications appear and the order in which they appear.

copy count eld, display hidden errors, and restore the default settings (including the language and keyboard layout).

Touch the Sign Out button to sign out of the printer. The printer restores all options to the default settings.

NOTE: This button displays only if the administrator has congured the printer to require

permission for access to features.

6 Chapter 1 Printer overview ENWW

Table 1-1 Printer control-panel view legend (continued)

Image callout

7 Current time Displays the current time.

8 Start Copy button Touch the Start Copy button to start a copy job.

Printer component Description

Information button

Help button

Touch the information button to access a screen that provides access to several types of printer information. Touch the buttons at the bottom of the screen for the following information:

● Display Language: Change the language setting for the current user session.

● Sleep Mode: Place the printer into sleep mode.

● Wi-Fi Direct: View information for how to connect directly to the printer using a

phone, tablet, or other device with Wi-Fi (only when an HP Jetdirect 3100w BLE/NFC/ Wireless Accessory is installed).

● Wireless: View or change wireless connection settings (only when an optional HP

Jetdirect 2900nw Print Server wireless accessory is installed).

● Ethernet: View or change Ethernet connection settings.

● HP Web Services: View information to connect and print to the printer using HP Web

Services (ePrint).

● Fax Number: View the printer fax number (fax models only).

Touch the Help button to open the embedded help system.

9 Copy count The copy count indicates the number of copies that the printer is set to make.

10 Home-screen page indicator Indicates the number of pages on the Home screen or in an application. The current page

is highlighted. Swipe the screen sideways to scroll between pages.

11 Keyboard

(Flow models only)

12 Easy-access USB port Insert a USB ash drive for printing or scanning without a computer or to update the

13 Hardware integration pocket

(HIP)

Flow models include a physical keyboard. The keys are mapped to a language in the same way the virtual keyboard on the printer touchscreen is mapped. Whenever the keyboard layout for the virtual keyboard changes, the keys on the physical keyboard are remapped to match the new settings.

NOTE: In some locations, the printer comes with adhesive keyboard overlays to

customize the keys for dierent languages.

printer rmware.

NOTE: An administrator must enable this port before use.

For connecting accessory and third-party devices.

ENWW Printer views 7

How to use the touchscreen control panel

Use the following actions to use the printer touchscreen control panel.

Action Description Example

Touch Touch an item on the screen to select that item

or open that menu. Also, when scrolling through menus, briey touch the screen to stop the scrolling.

Swipe Touch the screen and then move your nger

horizontally to scroll the screen sideways.

Scroll Touch the screen and then move your nger

vertically to scroll the screen up and down. When scrolling through menus, briey touch the screen to stop the scrolling.

Touch the Settings icon to open the Settings app.

Swipe until the Settings app displays.

Scroll through the Settings app.

8 Chapter 1 Printer overview ENWW

Printer specications

IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.

For current information, see www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or

www.hp.com/support/ljE62675mfp.

●

Technical specications

●

Supported operating systems

●

Printer dimensions

●

Power consumption, electrical specications, and acoustic emissions

●

Operating environment range

Technical specications

Table 1-2 Paper handling specications

Paper handling features Model E62655dn

(Product # 3GY14A)

Tray 1 (100-sheet capacity) Included Included Included

Tray 2 (550-sheet capacity) Included Included Included

1 x 550-sheet paper feeder

NOTE: These models accepts up

to six optional 1 x 550-sheet feeders

1 x 550-sheet paper feeder with stand

1 x 550-sheet feeder plus 2,100sheet high-capacity feeder

3 x 550-sheet paper feeder with stand

Envelope feeder cassette for printing up to 75 envelopes

900-sheet 3-bin Stapling Mailbox Not supported Included with E62665hs Included

Automatic duplex printing Included Included Included

Optional Optional Optional

Model E62665h, E62665hs

(Product # 3GY16A, 3GY15A)

Model E62665z, E62675z

(Product # 3GY17A, 3GY18A)

Table 1-3 Connectivity specications

Connectivity features Model E62655dn

(Product # 3GY14A)

10/100/1000 Ethernet LAN connection with IPv4 and IPv6

Hi-Speed USB 2.0 Included Included Included

Included Included Included

Model E62665h, E62665hs

(Product # 3GY16A, 3GY15A)

Model E62665z, E62675z

(Product # 3GY17A, 3GY18A)

ENWW Printer specications 9

Table 1-3 Connectivity specications (continued)

Connectivity features Model E62655dn

(Product # 3GY14A)

Easy-access USB port for printing without a computer and upgrading the rmware

Hardware Integration Pocket for connecting accessory and thirdparty devices

HP Internal USB Ports Optional Optional Optional

HP Jetdirect 2900nw Print Server accessory for wireless connectivity

HP Jetdirect 3100w BLE/NFC/ Wireless Accessory for printing from mobile devices

NOTE: Connected via the

Hardware Integration Pocket or the rear host USB port. The HP Jetdirect 3100w BLE/NFC/ Wireless Accessory requires the HP Internal USB ports accessory.

Included Included Included

Optional Optional Optional

Model E62665h, E62665hs

(Product # 3GY16A, 3GY15A)

Model E62665z, E62675z

(Product # 3GY17A, 3GY18A)

Table 1-4 Print specications

Print features Model E62655dn

(Product # 3GY14A)

Prints 52 pages per minute (ppm) on A4 and 55 ppm on letter-size paper

Prints 61 ppm on A4 and 65 ppm on letter-size paper

Prints 71 ppm on A4 and 75 ppm on letter-size paper

Easy-access USB printing (no computer required)

Store jobs in the printer memory to print later or print privately

Included Not Supported Not Supported

Not Supported Included Included with E62665z

Not supported Not supported Included with E62675z

Included Included Included

Model E62665h, E62665hs

(Product # 3GY16A, 3GY15A)

Model E62665z, E62675z

(Product # 3GY17A, 3GY18A)

10 Chapter 1 Printer overview ENWW

Table 1-5 Copy and Scan specications

Copy and Scan features

NOTE: Copy and scan speeds are

subject to change. For the most current information, go to

www.hp.com/support/ ljE62655mfp, www.hp.com/ support/ljE62665mfp, or www.hp.com/support/ljE62675mfp

Copies 52 pages per minute (ppm) on A4 and 55 ppm on letter-size paper

Copies 61 ppm on A4 and 65 ppm on letter-size paper

Copies 71 ppm on A4 and 75 ppm on letter-size paper

Scans at 75 images per minute (ipm) (monochrome or color).

Scans at 120 ipm (monochrome and color).

Easy-access USB copying and scanning (no computer required)

150-page document feeder with electronic duplex copying and scanning

Model E62655dn

(Product # 3GY14A)

Included Not supported Not supported

Not supported Included Included with E62665z

Not supported Not supported Included with E62675z

Included Included Not supported

Not supported Not supported Included

Included Included Included

Model E62665h, E62665hs

(Product # 3GY16A, 3GY15A)

Model E62665z, E62675z

(Product # 3GY17A, 3GY18A)

HP EveryPage Technologies including ultrasonic multi-feed detection

Embedded optical character recognition (OCR) provides the ability to convert printed pages into text that can be edited or searched using a computer.

SMART Label feature provides paper-edge detection for automatic page cropping

Automatic page orientation for pages that have at least 100 characters of text.

Automatic tone adjustment sets contrast, brightness, and background removal for each page.

Included Included Included

ENWW Printer specications 11

Table 1-6 Digital Send specications

Digital Send features Model E62655dn

(Product # 3GY14A)

Send documents to email, USB, and shared folders on a network

Send documents to SharePoint® Included Included Included

Included Included Included

Model E62665h, E62665hs

(Product # 3GY16A, 3GY15A)

Model E62665z, E62675z

(Product # 3GY17A, 3GY18A)

Table 1-7 Memory specications

Memory features Model E62655dn

(Product # 3GY14A)

1.75 GB base memory, expandable to 2.5 GB

2.25 GB base memory, expandable to 3 GB

Optional Optional Not supported

Not supported Not supported Optional

Model E62665h, E62665hs

(Product # 3GY16A, 3GY15A)

Model E62665z, E62675z

(Product # 3GY17A, 3GY18A)

Table 1-8 Other specications

Other features Model E62655dn

(Product # 3GY14A)

Model E62665h, E62665hs

(Product # 3GY16A, 3GY15A)

Model E62665z, E62675z

(Product # 3GY17A, 3GY18A)

Touchscreen control panel Included Included Included

Retractable keyboard Not supported Not supported Included

Mass storage: 320 GB HP HighPerformance Secure Hard Disk

Security: HP Trusted Platform Module for encrypting all data that passes through the printer

Fax Optional Optional Optional

Optional Included Included

Included Included Included

Supported operating systems

Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.

UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.

The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for macOS, and to the software installer.

Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printersupport website for this printer: www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or

www.hp.com/support/ljE62675mfp to download the print driver or the software installer to install the HP print

driver.

macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/

LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver.

12 Chapter 1 Printer overview ENWW

1. Go to 123.hp.com/LaserJet.

2. Follow the steps provided to download the printer software.

Table 1-9 Supported operating systems and print drivers

Operating system Print driver (for Windows, or the installer on the web for macOS)

Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is installed for this

operating system as part of the software installation.

Windows 8, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is installed for this

operating system as part of the software installation.

Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print driver is installed for this

operating system as part of the software installation.

Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print driver is installed for this

operating system as part of the software installation.

Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is available for download from

the printer-support website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is available for download from

the printer-support website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is available for download from

the printer-support website. Download the driver, and then use the Microsoft Add Printer tool to install it.

Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is available for download from

the printer-support website. Download the driver, and then use the Microsoft Add Printer tool to install it.

macOS 10.12 Sierra, macOS 10.13 High Sierra Download HP Easy Start from 123.hp.com/LaserJet, and then use it

to install the print driver.

NOTE: Supported operating systems can change.

NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljE62655mfp, www.hp.com/support/ljE62665mfp, or www.hp.com/support/ljE62675mfp for HP's all-inclusive help for the

printer.

NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.

Table 1-10 Minimum system requirements

Windows macOS

● Internet connection

● Dedicated USB 1.1 or 2.0 connection or a network connection

● 2 GB of available hard-disk space

● Internet connection

● Dedicated USB 1.1 or 2.0 connection or a network connection

● 1.5 GB of available hard-disk space

● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)

ENWW Printer specications 13

NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is

approximately 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driver-only web packs downloaded from hp.com for the printer and installed through the Add Printer wizard do not install this service.

To uninstall the service, open the Control Panel, select Programs or Programs and Features, and then select Add/ Remove Programs or Uninstall a Program to remove the service. The le name is HPSmartDeviceAgentBase.

Printer dimensions

Table 1-11 Dimensions for E62655dn, E62665h

Dimension Printer fully closed Printer fully opened

Height 640 mm (25.2 in) 865 mm (34.1 in)

Depth 558 mm (22 in) 805 mm (31.7 in)

Width 512 mm (20.15 in) 1,030 mm (40.5 in)

Weight (with toner cartridge)

33.2 kg (73.2 lb)

Table 1-12 Dimensions for E62665hs, E62665z, E62675z

Dimension Printer fully closed Printer fully opened

Height 1,234 mm (48.5 in) 1,500 mm (59.1 in)

Depth 658 mm (25.9 in) 890 mm (35 in)

Width 661 mm (26 in) 1,030 mm (40.5 in)

Weight (with toner cartridge)

64.3 kg (141.8 lb)

Table 1-13 Dimensions for the 1 x 550-sheet paper feeder