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HP Medical Archive Solutions
January 2007 (Third Edition)
Part Number T4434-96001
This guide is intended to familiarize you with operating the HP
Medical Archive grid software. There are two software components
covered by this document:
• Network Management System (NMS): the grid monitoring and
reporting interface
• Server Manager: used on all servers in the HP Medical Archive
Network Management System (NMS)
Once familiar with the NMS functionality, you can routinely refer to
this guide for information about system attributes, appropriate alarm
responses, and configuring components and alarm notifications. The
various grid service components, their configuration, and alarms are
documented. An alarm troubleshooting table is included for reference.
Currency
Server Manager
This guide covers the application interface, service monitoring functionality, an d applicat ion features. The objectives of this document are
to enable you to use the Server Manager to:
• Monitor service operation
• Stop and start services on a node
• Restart a server
• Shutdown a server
Content of this guide is current with release 6.0 of the HP Medical
Archive software.
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Server Manager
This release uses the Server Manager software version 2.0. This
version of the application does not report its version number.
Network Management System (NMS)
The content is current with the NMS software release version 3.2. To
find the version number of your NMS software:
1. Within any page of the NMS interface (after login), click the HP
logo in the top left corner to open a dialog showing the version
information.
2. Use your operating system’s window close button to close the
About dialog.
If you have an earlier version of NMS, contact HP technical support.
Intended Audience
The content of this guide is intended for storage grid administra tors,
P ACS adminis trators, and technical s upport staff responsible for maintaining the HP Medical Archive system.
You are assumed to have a general understanding of the grid’s components and functionality. A fairly high level of computer literacy is
assumed, including knowledge of file systems, tree-structured hierarchies, and network connectivity. You should also be familiar with
using and navigating an Internet web browser.
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References
This document assumes familiarity with many terms related to
computer operations and network administration. There is also a w ide
use of acronyms. A glossary is included at the back of this guide
(page 321).
Document Structure
PDF editions include bookmarks and hyperlinks to assist navigating
the document.
Y ou may print copies of the PDF editions for internal use but all copies
must be treated as proprietary and confidential; not for general
distribution.
Preface
Using this Guide
This guide is comprised of nine chapters covering both general information and reference tables.
Readers new to the HP Medical Archive system should read the first
four chapters to gain an understanding of how the NMS works to help
you monitor the grid. The first two chapters introduce the basic functionality and interface layout of the NMS. The next two chapters
explain NMS functionality for understanding alarm monitoring and
notifications, and for obtaining reports.
The remaining chapters provide references to look up specific information. Chapters 5 and 6 provide reference information on services
and components. Chapter 7 is the final chapter on the NMS; a reference of alarms with troubleshooting tips.
The last two chapters deal with the Server Manager application used
on the HP Medical Archive cabinet console(s).
Chapters
Below is a brief overview of the content of each chapter.
Chapter 1: “Getting Started”—Introducing the HP Medical Archive
architecture and the role of the Network Management System within
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it. This also describes the procedures to access the NMS and manage
user accounts.
Chapter 2: “Interface Components”—Describing the interface components, their use, and navigation.
Chapter 3: “Alarms”—Providing a conceptual overview of NMS
alarms, their types and levels, and explaining how to display, trace,
and respond to alarms. Use of the alarm history is also discussed.
Chapter 4: “Reports”—Explaining the report options and formats,
how to generate and print reports, and customizing the report view for
the data needed.
Chapter 5: “Services and Components”—Providing a detailed reference of services, their components, and attributes.
Chapter 6: “ Configuration”—Describing procedures for customizing
the alarm notification settings, and other elements of system
configuration.
Conventions
Chapter 7: “Troubleshooting Alarms”—Providing a detailed table for
administrators to locate the appropriate response to an alarm, and
better understand the alarms and attributes.
Chapter 8: “Introduction to Server Manager”—Describing the Server
Manager application used on the console of each server in the grid.
Chapter 9: “Server Manager Operation”—Describing procedures for
using the Server Manager to gracefully connect and disconnect grid
nodes.
This guide adheres to conventions for terminology to avoid confusion
or misunderstanding. There are also conventions for typography to
enhance readability and usefulness of the text.
Terminology
There is some room for confusion between common computer
network terminology for “server” and “node” as they are used in this
document.
A server is usually thought of as a piece of computing hardware that
provides data services to requesting network clients; a resource pro-
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Preface
viding network, computational, and storage services. Within the
context of the HP Medical Archive, a server is a piece of hardw are that
hosts one or more grid services.
Nodes in a network are usually defined as an independent entity with
a unique network identity, running on a resource. In this text, the use
of the term “node” refers to the logical entity of a building block
within the HP Medical Archive; it is a server combined with a predefined set of grid services that perform one or more tasks within the
grid.
The term “node” also appears within the NMS interface. In that
context, it generally refers to a single grid service, regardless of how
many services may be hosted on the server. See “Network and
Element Terminology” on page 3 for additional information.
Numerics
Numeric values are presented in decimal unless noted otherwise.
Hexadecimal values in the text are noted using the prefix “0x”; for
example: 0x3B.
Fonts
T o assist y ou in easily picking out the elements of importance, changes
from the standard font are used:
• Items upon which you act are shown in bold. These include:
• Sequences of selections from the navigation tree, tabs, and
page options, such as: CN1-A-1
• Buttons or keys to click or press, such as Apply or <Tab>.
• Radio buttons or check boxes to enable or disable, such as
Reset Validation Failure Counts.
• Field prompts, names of windows and dialogs, messages, and
other literal text in the interface is shown in sans-serif such as the
LDR State pull-down menu, or the Sign In... window.
• Items within the narrative that require emphasis appear in italics.
X CMS X Reports X Chart.
Keyboard Input
Keyboard keys that use words or standard abbreviations are shown
within angle brackets, such as <Ctrl> for the control key, <Tab>, <space>, and <Enter>. Where combinations are to be entered, they are
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HPMA User Guide
noted as <Alt>+<F7>. Where key sequences are needed, they are noted
without the plus “+”, for example: <space>Y<Enter>.
Instructions for keyboard entry come in three forms:
• “Enter” a command or value does not specify pressing <Enter> at
the end; pressing <Enter> at the end is assumed.
• “Type” a string or value explicitly includes any terminating
<Enter> or <Tab> keystroke. If one is not shown, do not assume
one.
• “Press” a key intends that only the specified key should be
pressed; do not also press the <Enter> key.
Color
Color plays a helpful role in identifying elements in the text. This
guide is available in color in the PDF edition. The narrative does not
assume that you are reading it in color.
Contacts
For general product and company information, refer to the HP web
site at:
www.hp.com
If you cannot find the information that you need in this document,
there are several other resour c es tha t you can use to get more detailed
information.
• The HP website (http://www.hp.com)
• Your nearest HP authorized reseller (for the locations and tele-
phone numbers of these resellers refer to the HP website)
• HP technical support:
• In North America, call 1-800-652-6672.
• For other regions, refer to the HP website.
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Getting Started
NMS and the HP Medical
Archive Architecture
Elements of the grid and capabilities of the
Network Management System.
The HP Medical Archive architecture provides a secure, reliable, and
high performance solution for the storage and distribution of very
high volumes of fixed content health care data within a data center
and optionally a disaster recovery (DR) site.
The term “grid computing” is inspired by the success of the interconnection of the electric power and communication network
infrastructure in the late 1800s and early 1900s.
The power grid manages the available power resources and balances
loads to ensure continuous operation. How and where the power originates is transparent to the consumer. During peak hours, available
resources are automatically balanced and power is rerouted to where
it is needed most. As demand increases, additional generating
resources come online, and they are transparently utilized. Similarly,
when stations go offline or get decommissioned, there are no
consumer service disruptions. The grid automatically balances the
available resources to changing demand; loss of a subset of resources
does not result in degraded service.
Grid computing is based on the principle that access to computational
resources (storage, processing power, and data) can be enhanced with
high levels of reliability and scalability, analogous to obtaining electric
power from the power grid. Grid storage is the application of grid
computing principles to storage architecture: directories, query,
resource management, and fault management.
The HP Medical Archive system is composed of multiple nodes, which
form a unified archive. Each node consists of software services operating on a server that manages a limited capacity storage resource.
Within a given facility, all nodes are interconnected using standard
TCP/IP networking, and communicate with local imaging modalities,
PACS, and workstations. Wi de Area Network (WAN) links extend the
grid, enabling off-site replication of content for disaster recovery.
The HP Medical Archive deployment relies on open standards for
interoperability with external hospital systems. Exchange of clinical
data with external clinical systems, including PACS, viewing workstations, and modalities, takes place over standardized network file
system protocols (NFS/CIFS) or (optionally) via established imaging
protocols, including DICOM.
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Role of the Network Management System (NMS)
The Network Management Syste m (NMS) performs two primary functions for HP Medical Archive deployments:
• It is a monitoring system that notifies administrators of problems
when the status of key hardware or software changes (including
via e-mail or mobile phone text message, if configured).
• It is a browser-based interface making the system easily available
to multiple users for:
• Reporting status information about the grid’s hardware and
software so you can monitor and resolve grid issues.
• Creating, viewing, and printing reports on current and historic
data about each grid component based on your selection of
report criteria.
• Configuring grid components and customizing the notification
settings according to your criteria.
Getting Started
Network and Element Terminology
The Network Management System views the HP Medical Archive
system as having tiers, or layers of detail. From the highest (big
picture) to the lowest (most granular detail) the elements are:
• Locations
• Nodes
• Services
• Components
• Attributes
Locations
The location tier views the grid as being made up of geographically
separate facilities or groups of nodes. The HP Medical Archive can be
deployed as a Single Site (Site A) or Single Site + DR (Site A and Site B).
Nodes
Within the context of the HP Medical Archive system, a node is a
server hosting a collection of one or more grid services. Physically, a
server is a computer with associated storage and network resources.
Logically, a node hosts services that the NMS can monitor and
manage. (The NMS itself is a service that runs on one or more servers.)
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Services
A service is a software module providing a set of capabilities to the HP
Medical Archive system. They are discussed in detail in Chapter 5.
Each service consists of components that deliver a particular capability. Each node of the grid has a predefined set of services that it hosts.
Services are typically identified by a three letter acronym.
Components
A component within a service delivers a particular capability. Each
component has a set of configurable attributes that can be monitored
automatically.
Services contain one or more components. Each component contains a
set of attributes.
Capabilities
Components have names defined by the software.
Attributes
The most granular level of the system is an attribute. This is a single
value or property of a component in a service. Attributes are the
elements that are monitored for alarm states and may be included in
reports.
Every component contains a set of attributes associated with the capability it enables.
For each service and component the NMS interface presents four tabs,
one for each capability:
• Overview—property information about the service or component.
You can use this capability to trace alarms, generate immediate
reports (page 43), and get an overall sense of a service or component’s performance.
• Alarms—showing the status of monitored attributes and reporting
alarm histories, enabling you to trace and troubleshoot current
alarms and analyze alarm histories to prevent future problems.
• Reports—for generating reports on current and historical condi-
tions of attributes to monitor and improve system performance.
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• Configuration—to set or change service settings or alarm monitor-
ing conditions.
Consult the specific service descriptions in Chapter 5 for details of the
exact information and Chapter 6 for settings available.
Software Requirements
Accessing the NMS requires access to a web browser with grid access
to a well-known address (defined by your system administrator).
At this time, the only supported browser is:
• Microsoft Internet Explorer v6.0 SP2 (and above)
• JavaScript and cookies must be enabled
To view the customized and dynamic graphics used by the NMS, you
must also download and install:
• Adobe SVG Viewer plug-in
The plug-in is available from the Adobe web site:
www.adobe.com/svg/viewer/install/
Getting Started
This viewer supports Scalable Vector Graphic technology (SVG); a
powerful tool used for high quality graphics that are dynamically
created from real-time data.
Accessing the NMS
The Network Management System (NMS) can be accessed using a
supported web browser (page 5).
Both the user name
and password are
case sensitive.
You require a user name and password to access the system. Each
system user is assigned their user name and password when first
introduced to the NMS. If you did not receive a user name and password, contact your system administrator. (See “Managing User
Accounts” on page 8 for more information.) To connect to the NMS
interface:
1. Launch the Internet Explorer browser.
2. Open the address: https://<IP_Address>:8443/NMS where
<IP_Address> is the address of the Admin Node.
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Security Certificate
Depending on your version of Windows and Internet Explorer, you
may be prompted with a Security Alert dialog when you access the
NMS URL.
If this appears, you can either:
• Click Yes to proceed with this session. The alert will appear again
the next time you access this URL.
• Click View Certificate and then Install the certificate using the
installation wizard so that you no longer receive the alert.
Log In
Once you have accessed the NMS via your browser, the HP Medical
Archive log in... window appears.
Figure 1: NMS log in Window
To log into the NMS:
1. Click in the username field to place the cursor in the field.
2. Ty pe your username (case sensitive).
3. Press <Tab> to move the cursor to the password field.
4. Type your password (case sensitive). Keystrokes appear as aster-
isks (*) to protect your password.
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5. Click the GO button to access the NMS interface.
If the username or password you entered could not be validated, the
window shows an appropriate message in red (such as “Invalid user
name. Please enter a valid user name and password.”) below the
password field. Repeat the login process to correct your entry.
If you have forgotten your password, contact HP technical support to have
your password reset.
Enable Pop-ups
To make any changes to passwords, you must ensure that Internet
Explorer has the Pop-up Blocker turned off.:
Getting Started
Your grid map appears. See the next chapter for information on
using the interface.
Log Out
1. Select Tools
the Internet Explorer main menu to open the Pop-up Blocker
Settings dialog.
Note that the menu option is a toggle. If the blocker was already disabled, the
menu option is to Turn on the Pop-up Blocker.
You are now able to use the NMS Account Management feature to
change access passwords.
When you have finished your NMS session, be sure to log out to keep
the system secure. The Logout arrow button is located under the
System Status icon at the top right corner of the screen.
X Pop-up Blocker X Turn off Pop-up Blocker from
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Figure 2: Location of the Logout Button
To log out:
1. Click on the Logout arrow button to log out.
The Network Management System log in... screen appears with the
message “Logged out” displayed below the password field.
Figure 3: Successful Log Out Window
2. You may safely close the browser or continue using other
applications.
Failure to log out may permit other (unauthorized) users of the workstation to continue accessing your NMS session. Note that simply
closing your browser is not sufficient to log out of the session.
Managing User Accounts
At the time of installation, default user and group accounts are configured for you. There is an account for system technical supp ort
(Vendor) that has full permissions. The account for your use is the Admin user. These accounts cannot be deleted.
8HP Medical Archive
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Getting Started
You may only alter the Password, First Name, and Last Name for your
account.
To access the account management panel of the NMS:
1. Click on the Account Management button in the top
left of the Header frame (Figure 2 on page 8).
The Account Management tab appears in the Content frame. Using
the Admin account, only your own account and group appear.
Figure 4: Sample Account Management Tab
T o return to t he usual NMS content ta bs, select any item in the Navigation tree.
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Account Management Configuration
User accounts are configured to use a group account profile to control
permissions within the NMS. Action buttons are used to make changes
to account settings.
Table 1: Account Configuration Controls
ActionDescription
Edit the settings for the row. This enables the fields in
the row to be edited. It also enables the Apply Changes
button at the bottom of the page. Changes are not committed until the Apply Changes button is selected.
The default HP Medical Archive accounts and groups
cannot be deleted. Only the password, first, and last
name can be edited.
Disabled for the Admin account.
Disabled for the HP Medical Archive default accounts.
The accounts and groups displayed indicate the profile of an account
and the permissions that each profile supports.
Table 2: Account Management Attributes
AttributeType / UnitsDescription
User Accounts
User NameTextThe user name entered at login.
PasswordEncryptedMasked password for the account; shown as a string of
asterisks.
First NameTextUser’s first name.
Last NameTextUser’s last na me.
LanguageEnumerated
text
StatusEnumerated
text
The default language to be used for this user.
The current status of the account:
Active—the user can log in and use the NMS
Disabled—the user account is prevented from
logging in.
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Getting Started
Table 2: Account Management Attributes (cont.)
AttributeType / UnitsDescription
Group NameTextCase sensitive reference to an entry defined in the
Group Accounts table. The profile governs the permitted activities for user accounts within this group.
Group Accounts
Group NameTextA case sensitive user defined profile name. This name
is referenced in the Group Name for a user account.
Group
Description
NMSCheck boxEnables access to monitor the grid using the NMS. This
ConfigurationCheck boxEnables access to the Configuration tab Main page of
AccountsCheck boxEnables full access to the Account Management tab.
TextUser-defined description; the intent of the user group
profile.
excludes access to some Configuration tab items.
the CMN service.
When deselected, the user can access the tab to:
• View only their own account settings
• Edit their password, first and last name
Editing Your Account
All users can access the settings for their own account. The action
buttons for inserting a blank line and deleting a line are disabled. You
can edit your entry to change the password, first, and last name.
1. Click the edit button on the line in the User Account table to
enable entry fields.
2. To change your password:
You may need to
configure your
browser to permit
popups from this
site.
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a. Double-click the Password entry to select the complete field.
b. Type a new password and press <Tab>. A popup window
appears to confirm the password:
HPMA User Guide
Figure 5: Password Confirmation Popup
c. Re-enter the password in the popup window.
d. Click the Apply button in the popup window to confirm the
password and close the popup. If the password fails to match, a
dialog appears advising you to re-enter the password (step 2a).
3. To change your real name: edit the First Name and Last Name
fields.
4. Click the Apply Changes button to commit the changes.
The NMS interface is divided into three key sections or frames:
• Header
• Navigation Tree
• Content Frame
Every “page” of the NMS interface contains these three frames.
Header
Header
Content
Frame
Navigation Tree
Figure 7: NMS Interface—Frames
The Header frame of the NMS interface contains high-level grid status
information. This frame is primarily used as a reference, providing a
quick overview of the grid’s vital statistics as well as buttons to
manage user accounts and log off of the NMS system.
The latest refresh date and time are shown on the far left along with
the Account Management button. The right side contains the System Status icon and the Logout button. The Hewlett-Packard logo in the
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Interface Components
top left serves as a button to access the HP Medical Archive Management Interface version information.
Refresh
Time
Account
Management
Button
Refresh Time
Version Information
(click logo)
Logout Button
Figure 8: NMS Interface—Header Frame
Information presented in the NMS interface is time-sensitive. Since the
interface is delivered as HTML “pages”, the content shown is static.
The “Updated” date and time indicates when the data shown was collected; the time at which the grid status “snapshot” was taken. The
refresh information is very useful when addressing an alarm situation.
System Status
Indicator
Local time is shown, as determined from the browser settings. If you
change the time zone settings of your computer , the change is effectiv e
the next time you log into the NMS interface.
Refreshing the Display
To take a new “snapshot” of the grid status:
• Select the update icon or the date and time text
—or—
• Select the “refresh” button on your browser (for Microsoft Internet
Explorer, press <F5>).
After the page has finished reloading, the content is updated and the
update time reflects the time you took the snapshot.
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The interface automatically triggers a refresh at intervals of about one
minute. Configuration pages that allow input do not automatically
refresh, allowing you to complete your data entry without
interruption.
System Status Indicator
The System Status icon indicates the highest level of alarm within the
grid. If there are no alarms in the system, the icon displays a normal
status (green) as seen in Figure 8 on page 17.
Select the icon to see the Grid Map
current alarm states that are not “normal”.
See “Alarm Levels and Indicators” on page 33 for a description of the
range of alarm indicators. Chapter 3 covers alarms in detail.
Account Management Button
The Account Management button is used to access the
Account Management tab allowing you to access user account settings.
The Admin user can view their own account settings and make
changes to their password and the settings for their first and last
names.
Only the Vendor maintenance user has Account permission to:
• View all accounts
• Reset forgotten passwords
See “Managing User Accounts” on page 8 for more details.
Logout Button
X Alarms X Main page listing all
The Logout arrow button is used to log off of the NMS, ending
your session. Be sure to log off the system every time you finish a
session to protect the grid from unauthorized access. See “Log Out” on
page 7 for more specific information.
Version Information
Clicking on the HP logo at the top left corner of the Header frame
opens a dialog with the interface version number, the software build
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