HP Medical Archive Solution User Manual

HP Medical Archive Solutions
User Guide
February 2005 (Second Edition)
Part Number 389638-002
© Copyright 2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Bycast® and StorageGRID™ are trademarks of Bycast Inc. Their related marks, images, and symbols are the exclusive properties of Bycast Inc.
Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.
This product includes software developed by the OpenSSL Project for use in the Open SSL Toolkit. (http://www.openssl.org/)
HP Medical Archive Solutions
February 2005 (Second Edition) Part Number 389638-002
HPMA User Guide

DISCLAIMER

While every reasonable effort has been made to achieve technical accuracy and completeness, information in this document is subject to change without notice and does not represent a commitment on the part of Bycast Inc., or any of its subsidiaries, affiliates, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document.
Features and specifications of Bycast
®
products are subject to change
without notice.
This manual contains information and images about Bycast Inc., its fixed content storage systems, and its other products that are protected by copyright and furnished under terms of a license agreement.
This product includes software developed by the OpenSSL Project for use in the Open SSL Toolkit. (http://www.openssl.org/)
Copyright ©2005 by Bycast Inc. All rights reserved.
Proprietary and Confidential
Bycast® and StorageGRID™ are trademarks of Bycast Inc. Their related marks, images, and symbols are the exclusive properties of Bycast Inc.
Microsoft® and Windows® are registered trademarks of Microsoft Corporation.
Adobe® and Acrobat® are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.
All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners.
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Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Currency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . x
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Document Structure . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Using this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Getting Started . . . . . . . . . . . . . . . . . . . . . 1
Architecture Overview . . . . . . . . . . . . . . . . . . . . . . . . 2
Role of the Network Management System (NMS) . . 3
Network and Element Terminology . . . . . . . . . . . . . 3
Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Software Requirements . . . . . . . . . . . . . . . . . . . . . . . 5
Accessing the NMS . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Log in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Log Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Managing User Accounts . . . . . . . . . . . . . . . . . . . . . . 7
Account Management Configuration . . . . . . . . . . . . 8
Editing Your Account . . . . . . . . . . . . . . . . . . . . . . . . . 10
Interface Components . . . . . . . . . . . . . . . 11
Frames . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Refresh Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
System Status Indicator . . . . . . . . . . . . . . . . . . . . . . . 14
Account Management Button . . . . . . . . . . . . . . . . . . 14
Logout Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Version Information . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Navigation Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Tree Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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Content Frames . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Property Information (Overview) . . . . . . . . . . . . . . . 17
Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Navigating Locations and Nodes . . . . . . . . . . . . . . . 21
Location and Node Maps . . . . . . . . . . . . . . . . . . . . . . 21
Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
System Status Overview . . . . . . . . . . . . . . . . . . . . . . . 26
System Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Indicators and Propagation . . . . . . . . . . . . . . . . . . . . 28
Alarm Levels and Indicators . . . . . . . . . . . . . . . . . . . 28
Alarms Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
History Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Alarm Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Tracing the Source of an Alarm . . . . . . . . . . . . . . . . . 34
Resolving Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Introduction to Reporting . . . . . . . . . . . . . . . . . . . . . 38
Accessing Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Immediate Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Quick Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Custom Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Report Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Text Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chart View Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Printing Charts and Reports . . . . . . . . . . . . . . . . . . . 46
Services and Components . . . . . . . . . . . . 49
Overview of Services and Components . . . . . . . . . . 50
Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Service Components . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Interpreting Attribute Description Tables . . . . . . . . 54
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ADC—Administrative Domain Controller . . . . . . . . 56
ADC Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
ADC Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
AMS—Audit Management System . . . . . . . . . . . . . . 61
AMS Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
AMS Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
CLB—Connection Load Balancer . . . . . . . . . . . . . . . 67
CLB Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
CLB Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
CMN—Configuration Management Node . . . . . . . . 76
CMN Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
CMN Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
CMS—Content Management System . . . . . . . . . . . 94
CMS Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
CMS Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
FSG—File System Gateway . . . . . . . . . . . . . . . . . . . . 102
FSG Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
FSG Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
LDR—Local Distribution Router . . . . . . . . . . . . . . . 115
LDR Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
LDR Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
NMS—Network Management System . . . . . . . . . . . 132
NMS Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
NMS Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
SSM—Server Status Monitor . . . . . . . . . . . . . . . . . . . 138
SSM Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
SSM Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Configuration . . . . . . . . . . . . . . . . . . . . . . 151
Introduction to Configuration . . . . . . . . . . . . . . . . . . 152
Alarm Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 153
Configuration—Notification Page . . . . . . . . . . . . . . . 153
Active Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Changing Alarm Settings . . . . . . . . . . . . . . . . . . . . . . 157
Service and Component Configuration . . . . . . . . . . 158
Configuration—Main Page . . . . . . . . . . . . . . . . . . . . . 158
ADC Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
ADC Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
AMS Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
AMS Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
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CLB Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
CLB Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
CMN Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 161
CMS Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
CMS Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
FSG Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
FSG Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
LDR Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
LDR Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
NMS Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 168
NMS Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
SSM Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
SSM Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Troubleshooting Alarms . . . . . . . . . . . . . 171
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Alarm Reference Table . . . . . . . . . . . . . . . . . . . . . . . 172
Introduction to Server Manager . . . . . . 195
Overview of Server Manager . . . . . . . . . . . . . . . . . . . 196
Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Architecture Overview . . . . . . . . . . . . . . . . . . . . . . . . 197
The Core Application . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Automatic Startup and Shutdown . . . . . . . . . . . . . . . 198
Server Manager Operation . . . . . . . . . . . 199
Display Components . . . . . . . . . . . . . . . . . . . . . . . . . 200
Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Service List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Control Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Server Identification . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Prompt Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Using the Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Display Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Keyboard Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
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Command Operations . . . . . . . . . . . . . . . . . . . . . . . . 204
Monitoring Services . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Starting Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Stopping Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Restarting the Server . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Shutting Down the Server . . . . . . . . . . . . . . . . . . . . . . 206
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
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Preface

Purpose

This guide is intended to familiarize you with operating the HP Medical Archive grid software. There are two software compo­nents covered by this document:
Network Management System (NMS): the grid monitoring and
reporting interface
Server Manager: used on all servers in the HP Medical Archive

Network Management System (NMS)

Once familiar with the NMS functionality, you can routinely refer to this guide for information about system attributes, appropriate alarm responses, and configuring components and alarm notifications. The various grid service components, their configuration, and alarms are documented. An alarm troubleshooting table is included for reference.

Currency

Server Manager

This guide covers the application interface, service monitoring func­tionality, and application features. The objectives of this document are to enable you to use the Server Manager to:
Monitor service operation
Stop and start services on a node
Restart a server
Shutdown a server
Content of this guide is current with release 5.2 of the HP Medical Archive software.
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Server Manager

This release uses the Server Manager software version 2.0. This version of the application does not report its version number.

Network Management System (NMS)

The content is current with the NMS software release version 3.0.0. To find the version number of your NMS software:
1. Within any page of the NMS interface (after login), click the HP
logo in the top left corner to open a dialog showing the version information.
2. Use your operating system’s window close button to close the
About dialog.
If you have an earlier version of NMS, contact HP technical support.

Intended Audience

The content of this guide is intended for storage grid administrators, PACS administrators, and technical support staff responsible for main­taining the HP Medical Archive system.
You are assumed to have a general understanding of the grid’s compo­nents and functionality. A fairly high level of computer literacy is assumed, including knowledge of file systems, tree-structured hierar­chies, and network connectivity. You should also be familiar with using and navigating an Internet web browser.
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References

This document assumes familiarity with many terms related to computer operations and network administration. There is also a wide use of acronyms. An abbreviated glossary is included at the back of this guide (page 207).

Document Structure

PDF editions include hyperlinks to assist navigating the document.
You may print copies of the PDF editions for internal use but all copies must be treated as proprietary and confidential; not for general distribution.
Preface

Using this Guide

This guide is comprised of nine chapters covering both general infor­mation and reference tables.
Readers new to the HP Medical Archive system should read the first four chapters to gain an understanding of how the NMS works to help you monitor the grid. The first two chapters introduce the basic func­tionality and interface layout of the NMS. The next two chapters explain NMS functionality for understanding alarm monitoring and notifications, and for obtaining reports.
The remaining chapters provide references to look up specific infor­mation. Chapters 5 and 6 provide reference information on services and components. Chapter 7 is the final chapter on the NMS; a refer­ence of alarms with troubleshooting tips.
The last two chapters deal with the Server Manager application used on the HP Medical Archive cabinet console(s).
Chapters
Below is a brief overview of the content of each chapter.
Chapter 1: “Getting Started”—Introducing the HP Medical Archive architecture and the role of the Network Management System within
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it. This also describes the procedures to access the NMS and manage user accounts.
Chapter 2: “Interface Components”—Describing the interface compo­nents, their use, and navigation.
Chapter 3: “Alarms”—Providing a conceptual overview of NMS alarms, their types and levels, and explaining how to display, trace, and respond to alarms. Use of the alarm history is also discussed.
Chapter 4: “Reports”—Explaining the report options and formats, how to generate and print reports, and customizing the report view for the data needed.
Chapter 5: “Services and Components”—Providing a detailed refer­ence of services, their components, and attributes.
Chapter 6: “Configuration”—Describing procedures for customizing the alarm notification settings, and other elements of system configuration.

Conventions

Chapter 7: “Troubleshooting Alarms”—Providing a detailed table for administrators to locate the appropriate response to an alarm, and better understand the alarms and attributes.
Chapter 8: “Introduction to Server Manager”—Describing the Server Manager application used on the console of each server in the grid.
Chapter 9: “Server Manager Operation”—Describing procedures for using the Server Manager to gracefully connect and disconnect grid nodes.
This guide adheres to conventions for terminology to avoid confusion or misunderstanding. There are also conventions for typography to enhance readability and usefulness of the text.
Terminology
There is some room for confusion between common computer network terminology for “server” and “node” as they are used in this document.
A server is usually thought of as a piece of computing hardware that provides data services to requesting network clients; a resource pro-
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Preface
viding network, computational, and storage services. Within the context of the HP Medical Archive, a server is a piece of hardware that hosts one or more grid services.
Nodes in a network are usually defined as an independent entity with a unique network identity, running on a resource. In this text, the use of the term “node” refers to the logical entity of a building block within the HP Medical Archive; it is a server combined with a pre­defined set of grid services that perform one or more tasks within the grid.
The term “node” also appears within the NMS interface. In that context, it generally refers to a single grid service, regardless of how many services may be hosted on the server. See “Network and Element Terminology” on page 3 for additional information.
Numerics
Numeric values are presented in decimal unless noted otherwise.
Hexadecimal values in the text are noted using the prefix “0x”; for example: 0x3B.
Fonts
To assist you in easily picking out the elements of importance, changes from the standard font are used:
Items upon which you act are shown in bold. These include:
Sequences of selections from the navigation tree, tabs, and
page options, such as: CN1-A-1
Buttons or keys to click or press, such as Apply or <Tab>.
Radio buttons or check buttons to enable or disable, such as
Save configuration as default.
Field prompts, names of windows and dialogs, messages, and
other literal text in the interface is shown in sans-serif such as the LDR State pull-down menu, or the Sign In... window.
Items within the narrative that require emphasis appear in italics.
Command or parameter text that is variable (to be replaced by
specific values by the system or when entered) is noted in italics, such as HPMA_GID_<nnnn>.
X CMS X Reports X Chart.
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Keyboard Input
Keyboard keys that use words or standard abbreviations are shown within angle brackets, such as <Ctrl> for the control key, <Tab>, <space>, and <Enter>. Where combinations are to entered, they are noted as <Alt>+<F7>. Where key sequences are needed, they are noted without the plus “+”, for example: <space>Y<Enter>.
Instructions for keyboard entry come in three forms:
“Enter” a command or value does not specify pressing <Enter> at
the end; pressing <Enter> at the end is assumed.
“Type” a string or value explicitly includes any terminating
<Enter> or <Tab> keystroke. If one is not shown, do not assume
one.
“Press” a key intends that only the specified key should be
pressed; do not also press the <Enter> key.
Color

Contacts

Color plays a helpful role in identifying elements in the text. This guide is available in color in the PDF edition. The narrative does not assume that you are reading it in color.
For general product and company information, refer to the HP web site at:
www.hp.com
If you cannot find the information that you need in this document, there are several other resources that you can use to get more detailed information.
The HP website (http://www.hp.com)
Your nearest HP authorized reseller (for the locations and tele-
phone numbers of these resellers refer to the HP website)
HP technical support:
In North America, call 1-800-652-6672.
For other regions, refer to the HP website.
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Getting Started

NMS and the HP Medical Archive Architecture
Elements of the grid and capabilities of the Network Management System.
Chapter Contents
1
Architecture Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Network and Element Terminology . . . . . . . . . . . . . . . . . . . .3
Capabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Software Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Accessing the NMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Log in. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Log Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Managing User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Account Management Configuration. . . . . . . . . . . . . . . . . . .8
Editing Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
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Architecture Overview

The HP Medical Archive architecture provides a secure, reliable, and high performance solution for the storage and distribution of very high volumes of fixed content health care data within a data center and optionally a disaster recovery (DR) site.
The term “grid computing” is inspired by the success of the intercon­nection of the electric power and communication network infrastructure in the late 1800s and early 1900s.
The power grid manages the available power resources and balances loads to ensure continuous operation. How and where the power orig­inates is transparent to the consumer. During peak hours, available resources are automatically balanced and power is rerouted to where it is needed most. As demand increases, additional generating resources come online, and they are transparently utilized. Similarly, when stations go offline or get decommissioned, there are no consumer service disruptions. The grid automatically balances the available resources to changing demand; loss of a subset of resources does not result in degraded service.
Grid computing is based on the principle that access to computational resources (storage, processing power, and data) can be enhanced with high levels of reliability and scalability, analogous to obtaining electric power from the power grid. Grid storage is the application of grid computing principles to storage architecture: directories, query, resource management, and fault management.
The HP Medical Archive system is composed of multiple nodes, which form a unified archive. Each node consists of software services operat­ing on a server that manages a limited capacity storage resource.
Within a given facility, all nodes are interconnected using standard TCP/IP networking, and communicate with local imaging modalities, PACS, and workstations. Wide Area Network (WAN) links extend the grid, enabling off-site replication of content for disaster recovery.
The HP Medical Archive deployment relies on open standards for interoperability with external hospital systems. Exchange of clinical data with external clinical systems, including PACS, viewing worksta­tions, and modalities, takes place over standardized network file system protocols (NFS/CIFS) or (optionally) via established imaging protocols, including DICOM.
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Role of the Network Management System (NMS)

The Network Management System (NMS) performs two primary func­tions for HP Medical Archive deployments:
It is a monitoring system that notifies administrators of problems
when the status of key hardware or software changes.
It is a browser-based interface making the system easily available
to multiple users for:
Reporting status information about the grid’s hardware and
software so you can monitor and resolve grid issues.
Creating, viewing, and printing reports on current and historic
data about each grid component based on your selection of report criteria.
Configuring grid components and customizing the notification
settings according to your criteria.

Network and Element Terminology

Getting Started
The Network Management System views the HP Medical Archive system as having tiers, or layers of detail. From the highest (big picture) to the lowest (most granular detail) the elements are:
Locations
Nodes
Services
Components
Attributes
Locations
The location tier views the grid as being made up of geographically separate facilities or groups of nodes. The HP Medical Archive can be deployed as a Single Site (Site A) or Single Site + DR (Site A and Site B).
Nodes
Within the context of the HP Medical Archive system, a node is a server hosting a collection of one or more grid services. Physically, a server is a computer with associated storage and network resources. Logically, a node hosts services that the NMS can monitor and manage. (The NMS itself is a service that runs on one or more servers.)
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Services
A service is a software module providing a set of capabilities to the HP Medical Archive system. They are discussed in detail in Chapter 5.
Each service consists of components that deliver a particular capabil­ity. Each node of the grid has a predefined set of services that it hosts.
Services are typically identified by a three letter acronym.
Components
A component within a service delivers a particular capability. Each component has a set of configurable attributes that can be monitored automatically.
Services contain one or more components. Each component contains a set of attributes.

Capabilities

Components have names defined by the software.
Attributes
The most granular level of the system is an attribute. This is a single value or property of a component in a service. Attributes are the elements that are monitored for alarm states and may be included in reports.
Every component contains a set of attributes associated with the capa­bility it enables.
For each service and component the NMS interface presents four tabs, one for each capability:
Overview—property information about the service or component.
You can use this capability to trace alarms, generate immediate reports (page 39), and get an overall sense of a service or compo­nent’s performance.
Alarms—showing the status of monitored attributes and reporting
alarm histories, enabling you to trace and troubleshoot current alarms and analyze alarm histories to prevent future problems.
Reports—for generating reports on current and historical condi-
tions of attributes to monitor and improve system performance.
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Configuration—to set or change service settings or alarm monitor-
ing conditions.
Consult the specific service descriptions in Chapter 5 for details of the exact information and Chapter 6 for settings available.

Software Requirements

Accessing the NMS requires access to a web browser with grid access to a well-known address (defined by your system administrator).
At this time, the only supported browser is:
Microsoft Internet Explorer v6.0 SP2 (and above)
JavaScript and cookies must be enabled
To view the customized and dynamic graphics used by the NMS, you must also download and install:
Adobe SVG Viewer plug-in
The plug-in is available from the Adobe web site:
www.adobe.com/svg/viewer/install/
Getting Started
This viewer supports Scalable Vector Graphic technology (SVG); a powerful tool used for high quality graphics that are dynamically created from real-time data.

Accessing the NMS

The Network Management System (NMS) can be accessed using a supported web browser (page 5).
Both the user name and password are case sensitive.
You require a user name and password to access the system. Each system user is assigned their user name and password when first introduced to the NMS. If you did not receive a user name and pass­word, contact your system administrator. (See “Managing User Accounts” on page 7 for more information.)
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Log in

Once you have accessed the NMS via your browser, the HP Medical Archive log in... window appears.
Figure 1: NMS log in Window
To log into the NMS:
1. Click in the username field to place the cursor in the field.
2. Type your username (case sensitive).
3. Press <Tab> to move the cursor to the password field.
4. Type your password (case sensitive). Keystrokes appear as aster-
isks (*) to protect your password.
5. Click the GO button to access the NMS interface.
Your grid map appears. See the next chapter for information on using the interface.
If the username or password you entered could not be validated, the window shows an appropriate message in red (such as “Invalid user
name. Please enter a valid user name and password.”) below the
password field. Repeat the login process to correct your entry.
If you have forgotten your password, contact HP technical support to have your password reset.

Log Out

When you have finished your NMS session, be sure to log out to keep the system secure. The Logout arrow button is located under the
System Status icon at the top right corner of the screen.
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Getting Started
Figure 2: Location of the Logout Button
To log out :
1. Click on the Logout arrow button to log out.
The Network Management System log in... screen appears with the message “Logged out” displayed below the password field.
Figure 3: Successful Log Out Window
2. You may safely close the browser or continue using other
applications.
Failure to log out may permit other (unauthorized) users of the work­station to continue accessing your NMS session. Note that simply closing your browser is not sufficient to log out of the session.

Managing User Accounts

At the time of installation, default user and group accounts are config­ured for you. There is an account for system technical support (Vendor) that has full permissions. The account for your use is the Admin user. These accounts cannot be deleted.
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You may on ly a lte r th e Password, First Name, and Last Name for your account.
To access the account management panel of the NMS:
1. Click on the Account Management button in the top
left of the Header frame (Figure 2 on page 7). The Account Management tab appears in the Content frame. Using
the Admin account, only your own account and group appear.
Figure 4: Sample Account Management Tab
To return to the usual NMS content tabs, select any item in the Naviga­tion tree.

Account Management Configuration

User accounts are configured to use a group account profile to control permissions within the NMS. Action buttons are used to make changes to account settings.
Table 1: Account Configuration Controls
Action Description
Edit the settings for the row. This enables the fields in
the row to be edited. It also enables the Apply button at the bottom of the page. Changes are not com-
mitted until the Apply button is selected. The default HP Medical Archive accounts and groups cannot be deleted. Only the password, first, and last name can be edited.
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Table 1: Account Configuration Controls (cont.)
Action Description
Disabled for the Admin account.
Disabled for the HP Medical Archive default accounts.
The accounts and groups displayed indicate the profile of an account and the permissions that each profile supports.
Table 2: Account Management Attributes
Attribute Type / Units Description
User Accounts
User Name Text The user name entered at login.
Getting Started
Password Encrypted Masked password for the account; shown as a string of
asterisks.
First Name Text User’s first name.
Last Name Text User’s last name.
Status Enumerated
text
The current status of the account:
Active—the user can log in and use NMS Disabled—the user account is prevented from
logging in.
Group Name Text Case sensitive reference to an entry defined in the
Group Accounts table. The profile governs the permit­ted activities for user accounts within this group.
Group Accounts
Group Name Text A case sensitive user defined profile name. This name
is referenced in the Group Name for a user account.
Group Description
Text User-defined description; the intent of the user group
profile.
NMS Check box Enables access to monitor the grid using the NMS. This
excludes access to some Configuration tab items.
Configuration Check box Enables access to the Configuration tab Main page of
the CMN service.
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Table 2: Account Management Attributes (cont.)
Attribute Type / Units Description
Accounts Check box Enables full access to the Account Management tab.
When deselected, the user can access the tab to:
View only their own account settings
Edit their password, first and last name

Editing Your Account

All users can access the settings for their own account. The action buttons for inserting a blank line and deleting a line are disabled. You can edit your entry to change the password, first, and last name.
1. Click the edit button on the line in the User Account table to
enable entry fields.
2. To change your password:
You m ay n e e d t o configure your browser to permit popups from this site.
a. Double-click the Password entry to select the complete field. b. Type a new password and press <Tab>. A popup window
appears to confirm the password:
Figure 5: Password Confirmation Popup
c. Re-enter the password in the popup window. d. Click the Apply button in the popup window to confirm the
password and close the popup. If the password fails to match, a dialog appears advising you to re-enter the password (step 2a).
3. To change your real name: edit the First Name and Last Name
fields.
4. Click the Apply button to commit the changes.
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Interface Components

Navigating the NMS Interface
Chapter Contents
2
Frames . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Refresh Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
System Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Logout Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Version Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Navigation Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Content Frames . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Property Information (Overview). . . . . . . . . . . . . . . . . . . . .17
Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Navigating Locations and Nodes . . . . . . . . . . . . . . . . . . . . . . . .21
Location and Node Maps. . . . . . . . . . . . . . . . . . . . . . . . . . . .21
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Frames

The NMS interface is divided into three key sections or frames:
Header
Navigation Tree
Content Frame
Every “page” of the NMS interface contains these three frames.

Header

Header
Content Frame
Navigation Tree
Figure 6: NMS Interface—Frames
The Header frame of the NMS interface contains high-level grid status information. This frame is primarily used as a reference, providing a quick overview of the grid’s vital statistics as well as buttons to manage user accounts and log off of the NMS system.
The latest refresh date and time are shown on the far left along with the Account Management button. The right side contains the System Status icon and the Logout button. The Hewlett-Packard logo in the
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Interface Components
top left serves as a button to access the HP Medical Archive Manage­ment Interface version information.

Refresh Time

Account Management Button
Refresh Time
Version Information (click logo)
Logout Button
Figure 7: NMS Interface—Header Frame
Information presented in the NMS interface is time-sensitive. Since the interface is delivered as HTML “pages”, the content shown is static. The “Updated” date and time indicates when the data shown was col­lected; the time at which the grid status “snapshot” was taken. The refresh information is very useful when addressing an alarm situation.
System Status Indicator
Refreshing the Display
To take a new “snapshot” of the grid status:
Select the update icon or the date and time text
—or—
Select the “refresh” button on your browser (for Microsoft Internet
Explorer, press <F5>).
After the page has finished reloading, the content is updated and the update time reflects the time you took the snapshot.
The interface automatically triggers a refresh at intervals of about one minute. Configuration pages that allow input do not automatically refresh, allowing you to complete your data entry without interruption.
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System Status Indicator

The System Status icon indicates the highest level of alarm within the grid. If there are no alarms in the system, the icon displays a normal status (green) as seen in Figure 7 on page 13.
Select the icon to see the Grid Map current alarm states that are not “normal”.
See “Alarm Levels and Indicators” on page 28 for a description of the range of alarm indicators. Chapter 3 covers alarms in detail.

Account Management Button

The Account Management button is used to access the Account Management tab allowing you to access user account settings.
The Admin user can view their own account settings and make changes to their password and the settings for their first and last names.
Only the Vendor maintenance user has Account permission to:
View all accounts
Reset forgotten passwords
See “Managing User Accounts” on page 7 for more details.

Logout Button

X Alarms X Main page listing all
The Logout arrow button is used to log off of the NMS, ending your session. Be sure to log off the system every time you finish a session to protect the grid from unauthorized access. See “Log Out” on page 6 for more specific information.

Version Information

Clicking on the HP logo at the top left corner of the Header frame opens a dialog with the interface version number, the software build date, and copyright information. See “Currency” on page ix for an example.
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Navigation Tree

The Navigation Tree on the left side of the NMS interface displays a tree structure of the grid: the sites, cabinets, nodes, services, and com­ponents. This frame provides quick access to any element of the grid.

Naming Conventions

The names that appear in the Navigation Tree follow the following convention:
Locations:
Site A—The primary site for the HP Medical Archive.
Site B—An optional Disaster Recovery (DR) site.
Cabinets:
A-1 through A-8—Cabinets at the primary site. (Limited to A-4
B-1 through B-4—Cabinets at an optional DR site.
Nodes—Named using the following elements:
Two or three-letter code for the type of node (such as: AN for
A sequence number (1 through 4) within the cabinet
The cabinet identifier (such as B-1, A-3, and so on)
Services—Named by the software with a three letter acronym and
then the node ID in parenthesis, such as ADC (11010115) for an Administrative Domain Controller service.
Components—Named by the software
Interface Components
if the optional DR site exists.)
Admin Node, GN for Gateway Node, or CSN for Control/ Storage Node)
Example: GN1-A-1 is the primary Gateway Node in cabinet A-1.

Tree Structure

By clicking on the +/- sign to the left of a name, you reveal/hide the list of related grid elements on that branch. This enables progressive dis­closure of grid elements while keeping the number of items listed more manageable.
To view detailed information about an element of the grid, click on the element’s name. The information is displayed in the Content frame of the NMS interface.
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