HP M277n User Guide
User Guide
Color LaserJet Pro MFP M277
www.hp.com/support/colorljMFPM277
HP Color LaserJet Pro MFP M277
User Guide
Copyright and License
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© Copyright 2019 HP Development Company,
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Edition 3, 8/2019
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Table of contents
1 Product overview ...................................................................................................................................................................................... 1
Product views ............................................................................................................................................................................ 2
Product front view ............................................................................................................................................... 2
Product back view ................................................................................................................................................ 3
Control-panel view ............................................................................................................................................... 4
Home screen layout ........................................................................................................................ 5
How to use the touchscreen control panel ................................................................................. 6
Product specications .............................................................................................................................................................. 7
Introduction .......................................................................................................................................................... 7
Technical specications ...................................................................................................................................... 7
Supported operating systems ........................................................................................................................... 8
Mobile printing solutions .................................................................................................................................... 9
Product dimensions .......................................................................................................................................... 11
Power consumption, electrical specications, and acoustic emissions .................................................... 12
Operating-environment range ........................................................................................................................ 12
Product hardware setup and software installation .......................................................................................................... 13
2 Paper trays .............................................................................................................................................................................................. 15
Load paper into the single-sheet slot (Tray 1) .................................................................................................................. 16
Introduction ........................................................................................................................................................ 16
Load paper into the single-sheet priority feed slot ..................................................................................... 16
Load an envelope in the single-sheet priority feed slot (Tray 1) ............................................................... 17
Tray 1 paper orientation ................................................................................................................................... 19
Load paper into Tray 2 .......................................................................................................................................................... 20
Introduction ........................................................................................................................................................ 20
Load paper into Tray 2 ...................................................................................................................................... 20
Load envelopes in Tray 2 ................................................................................................................................. 22
Tray 2 paper orientation ................................................................................................................................... 25
3 Supplies, accessories, and parts .......................................................................................................................................................... 27
Order supplies, accessories, and parts ............................................................................................................................... 28
ENWW iii
Ordering .............................................................................................................................................................. 28
Supplies and accessories ................................................................................................................................. 28
Customer self-repair parts ............................................................................................................................... 28
Replace the toner cartridges ................................................................................................................................................ 30
Introduction ........................................................................................................................................................ 30
Remove and replace the toner cartridges ..................................................................................................... 31
4 Print .......................................................................................................................................................................................................... 37
Print tasks (Windows) ............................................................................................................................................................ 38
How to print (Windows) .................................................................................................................................... 38
Automatically print on both sides (Windows) ............................................................................................... 39
Manually print on both sides (Windows) ........................................................................................................ 39
Print multiple pages per sheet (Windows) .................................................................................................... 40
Select the paper type (Windows) .................................................................................................................... 40
Print tasks (macOS) ............................................................................................................................................................... 41
How to print (macOS) ........................................................................................................................................ 41
Automatically print on both sides (macOS) ................................................................................................... 41
Manually print on both sides (macOS) ........................................................................................................... 41
Print multiple pages per sheet (macOS) ........................................................................................................ 42
Select the paper type (macOS) ........................................................................................................................ 42
Mobile printing ........................................................................................................................................................................ 43
Introduction ........................................................................................................................................................ 43
Wi-Fi Direct and NFC Printing (wireless models only) ................................................................................. 43
HP ePrint via email ............................................................................................................................................ 44
HP ePrint software ............................................................................................................................................ 44
AirPrint ................................................................................................................................................................. 45
Android embedded printing ............................................................................................................................. 45
Use walk-up USB printing ..................................................................................................................................................... 46
5 Copy .......................................................................................................................................................................................................... 47
Make a copy ............................................................................................................................................................................ 48
Copy on both sides (duplex) ................................................................................................................................................. 49
Copy on both sides manually (M277dw) ....................................................................................................... 49
6 Scan .......................................................................................................................................................................................................... 51
Scan by using the HP Scan software (Windows) ............................................................................................................... 52
Scan by using the HP Scan software (OS X) ....................................................................................................................... 53
Scan to a USB ash drive ...................................................................................................................................................... 54
Set up Scan to Network Folder ............................................................................................................................................ 55
Introduction ........................................................................................................................................................ 55
iv ENWW
Use the Scan to Network Folder Wizard (Windows) .................................................................................... 55
Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows) .................. 55
Set up the Scan to Network Folder feature on a Mac .................................................................................. 56
Scan to a network folder ....................................................................................................................................................... 58
Set up Scan to E-mail ............................................................................................................................................................ 59
Introduction ........................................................................................................................................................ 59
Use the Scan to E-Mail Wizard (Windows) ..................................................................................................... 59
Set up the Scan to Email feature via the HP Embedded Web Server (Windows) .................................... 59
Set up the Scan to Email feature on a Mac .................................................................................................... 60
Scan to email .......................................................................................................................................................................... 63
Additional scan tasks ............................................................................................................................................................. 64
7 Fax ............................................................................................................................................................................................................. 65
Set up to send and receive faxes ......................................................................................................................................... 66
Before starting ................................................................................................................................................... 66
Step 1: Identify the phone connection type .................................................................................................. 66
Step 2: Set up the fax ........................................................................................................................................ 67
Dedicated phone line .................................................................................................................... 67
Shared voice/fax line .................................................................................................................... 68
Shared voice/fax line with an answering machine .................................................................. 69
Step 3: Congure the fax time, date, and header ........................................................................................ 70
HP Fax Setup Wizard .................................................................................................................... 71
Product control panel ................................................................................................................... 71
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................................. 71
Step 4: Run a fax test ........................................................................................................................................ 72
Send a fax ................................................................................................................................................................................ 73
Supported fax applications .............................................................................................................................. 73
Send a fax by dialing manually from the product control panel ................................................................ 73
Fax from the atbed scanner .......................................................................................................................... 73
Fax from the document feeder ....................................................................................................................... 74
Use speed dials and group-dial entries ......................................................................................................... 74
Cancel a fax ........................................................................................................................................................ 75
Send a fax using the HP software (Windows) ................................................................................................................... 76
Create, edit, and delete speed-dial entries ........................................................................................................................ 77
Use the control panel to create and edit the fax phone book .................................................................... 77
Use phone-book data from other programs ................................................................................................ 77
Delete phone book entries .............................................................................................................................. 77
8 Manage the product ............................................................................................................................................................................... 79
Use HP Web Services applications ...................................................................................................................................... 80
Change the product connection type (Windows) .............................................................................................................. 81
ENWW v
Advanced conguration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ....................... 82
Advanced conguration with HP Utility for OS X ............................................................................................................... 85
Open HP Utility ................................................................................................................................................... 85
HP Utility features ............................................................................................................................................. 85
Congure IP network settings .............................................................................................................................................. 87
Introduction ........................................................................................................................................................ 87
Printer sharing disclaimer ................................................................................................................................ 87
View or change network settings ................................................................................................................... 87
Rename the product on a network ................................................................................................................. 87
Manually congure IPv4 TCP/IP parameters from the control panel ........................................................ 88
Product security features ..................................................................................................................................................... 89
Introduction ........................................................................................................................................................ 89
Assign or change the system password using the Embedded Web Server ............................................ 89
Economy settings .................................................................................................................................................................. 90
Introduction ........................................................................................................................................................ 90
Print with EconoMode ....................................................................................................................................... 90
Congure the Sleep/Auto O After setting .................................................................................................... 90
Set the Shut Down After delay and congure the product to use 1 watt or less of power ................... 90
Congure the Delay Shut Down setting ......................................................................................................... 91
HP Web Jetadmin ................................................................................................................................................................... 92
Update the rmware ............................................................................................................................................................. 93
Method one: Update the rmware using the control panel ........................................................................ 93
Method two: Update the rmware using the Firmware Update Utility ..................................................... 94
9 Solve problems ....................................................................................................................................................................................... 95
Customer support .................................................................................................................................................................. 96
Control panel help system .................................................................................................................................................... 97
Restore the factory-set defaults ......................................................................................................................................... 98
A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel ............................... 99
Change the “Very Low” settings ...................................................................................................................... 99
For products with fax capability ............................................................................................... 100
Order supplies ................................................................................................................................................. 100
Product does not pick up paper or misfeeds .................................................................................................................. 101
Introduction ...................................................................................................................................................... 101
The product does not pick up paper ............................................................................................................ 101
The product picks up multiple sheets of paper .......................................................................................... 101
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 101
Clear paper jams .................................................................................................................................................................. 103
Introduction ...................................................................................................................................................... 103
Experiencing frequent or recurring paper jams? ....................................................................................... 103
Paper jam locations ........................................................................................................................................ 104
vi ENWW
Clear paper jams in the document feeder .................................................................................................. 105
Clear paper jams in the single-sheet slot (Tray 1) ..................................................................................... 107
Clear paper jams in Tray 2 ............................................................................................................................. 109
Clear paper jams in the rear door and the fuser area ............................................................................... 111
Clear paper jams in the output bin ............................................................................................................... 113
Clear paper jams in the duplexer (duplex models only) ........................................................................... 114
Improve print quality ........................................................................................................................................................... 115
Introduction ...................................................................................................................................................... 115
Print from a dierent software program .................................................................................................... 115
Check the paper-type setting for the print job ........................................................................................... 115
Check the paper type setting (Windows) ................................................................................ 115
Check the paper type setting (OS X) ........................................................................................ 116
Check toner-cartridge status ........................................................................................................................ 116
Print and interpret the print quality page ................................................................................................... 117
Clean the product ............................................................................................................................................ 117
Print a cleaning page ................................................................................................................. 117
Check the scanner glass for dirt and smudges ..................................................................... 118
Visually inspect the toner cartridge ............................................................................................................. 118
Check paper and the printing environment ................................................................................................ 118
Step one: Use paper that meets HP specications ............................................................... 118
Step two: Check the environment ............................................................................................ 119
Calibrate the product to align the colors ..................................................................................................... 119
Check other print job settings ....................................................................................................................... 119
Check the EconoMode settings ................................................................................................ 120
Adjust color settings (Windows) ............................................................................................... 120
Try a dierent print driver .............................................................................................................................. 121
Improve copy and scan image quality .............................................................................................................................. 123
Introduction ...................................................................................................................................................... 123
Check the scanner glass for dirt and smudges .......................................................................................... 123
Eliminate lines or streaks when using the document feeder .................................................................. 124
Check the paper settings ............................................................................................................................... 124
Check the image adjustment settings ......................................................................................................... 124
Optimize for text or pictures ......................................................................................................................... 125
Check the scanner resolution and color settings on the computer ........................................................ 125
Resolution and color guidelines ............................................................................................... 125
Color .............................................................................................................................................. 126
Edge-to-edge copying .................................................................................................................................... 126
Clean the pickup rollers and separation pad in the document feeder ................................................... 126
Improve fax image quality .................................................................................................................................................. 128
Introduction ...................................................................................................................................................... 128
Check the scanner glass for dirt and smudges .......................................................................................... 128
ENWW vii
Check the send-fax resolution settings ....................................................................................................... 129
Check the error-correction settings ............................................................................................................. 129
Check the t-to-page setting ........................................................................................................................ 129
Clean the pickup rollers and separation pad in the document feeder ................................................... 129
Send to a dierent fax machine .................................................................................................................... 131
Check the sender's fax machine ................................................................................................................... 131
Solve wired network problems .......................................................................................................................................... 132
Introduction ...................................................................................................................................................... 132
Poor physical connection ............................................................................................................................... 132
The computer is using the incorrect IP address for the product ............................................................. 132
The computer is unable to communicate with the product ..................................................................... 132
The product is using incorrect link and duplex settings for the network .............................................. 133
New software programs might be causing compatibility problems ...................................................... 133
The computer or workstation might be set up incorrectly ...................................................................... 133
The product is disabled, or other network settings are incorrect ........................................................... 133
Solve wireless network problems ..................................................................................................................................... 134
Introduction ...................................................................................................................................................... 134
Wireless connectivity checklist ..................................................................................................................... 134
The product does not print after the wireless conguration completes ............................................... 135
The product does not print, and the computer has a third-party rewall installed ............................. 135
The wireless connection does not work after moving the wireless router or product ........................ 135
Cannot connect more computers to the wireless product ....................................................................... 135
The wireless product loses communication when connected to a VPN ................................................. 136
The network does not appear in the wireless networks list .................................................................... 136
The wireless network is not functioning ..................................................................................................... 136
Perform a wireless network diagnostic test ............................................................................................... 136
Reduce interference on a wireless network ............................................................................................... 136
Solve fax problems .............................................................................................................................................................. 138
Introduction ...................................................................................................................................................... 138
Fax troubleshooting checklist ....................................................................................................................... 138
Solve general fax problems ........................................................................................................................... 139
Faxes are sending slowly .......................................................................................................... 139
Fax quality is poor ...................................................................................................................... 140
Fax cuts o or prints on two pages ......................................................................................... 141
Index ........................................................................................................................................................................................................... 143
viii ENWW
1 Product overview
●
Product views
●
Product specications
●
Product hardware setup and software installation
For more information:
Go to www.hp.com/support/colorljMFPM277.
HP's all-inclusive help for the product includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software updates
● Join support forums
● Find warranty and regulatory information
ENWW 1
Product views
1
3
4
2
10
9
8
6
5
7
●
Product front view
●
Product back view
●
Control-panel view
Product front view
1 Document feeder
2 Scanner
3 Control panel (tilts up for easier viewing)
4 Walk-up USB port for printing and scanning without a computer
5 Output bin
6 Output bin extension
7 Front door (provides toner cartridge access)
8 Power on/o button
9 Single-sheet priority feed slot (Tray 1)
10 Main input tray (Tray 2)
2 Chapter 1 Product overview ENWW
Product back view
2
1
7
4
3
5
6
8
1 Rear door (provides access for clearing jams)
2 Power connection
3 USB port
4 Ethernet port
5 Fax line in port
6 Fax phone port
7 Duplexer (duplex models only)
8 Serial number and product number label
ENWW Product views 3
Control-panel view
4
3
2
1
5
1 HP Back button Returns to the previous screen
2 Home button Provides access to the Home screen
3 Help button Provides access to the control-panel help system
4 Color touchscreen Provides access to menus, help animations, and product
information.
5 Home page screen indicator The display indicates which Home screen the control panel is
currently displaying.
NOTE: While the control panel does not have a standard Cancel button, during many product processes a
Cancel button appears on the touchscreen. This permits users to cancel a process before the product completes
it.
4 Chapter 1 Product overview ENWW
Home screen layout
1 2
3
4 5 6 8
9
7 10
The Home screen provides access to the product features and indicates the current status of the product.
Return to the Home screen at any time by touching the Home button on the product control panel.
NOTE: The features that appear on the Home screen can vary, depending on the product conguration.
1 Reset button Touch this button to reset any temporary job settings to the default product settings.
2 Connection Information
button
3 Product status This screen area provides information about the overall product status.
4
Copy button
5
Scan button
6
Fax button
7
USB button
8
Supplies button
9
Apps button
10
Setup button
Touch this button to open the Connection Information menu, which provides network information.
The button appears as either a wired network icon or a wireless network icon , depending
on the type of network to which the product is connected.
Touch this button to open the copy feature.
Touch this button to open the scan features:
● Scan to USB Drive
● Scan to Network Folder
● Scan to E-mail
Touch this button to open the fax features.
Touch this button to open the USB Flash Drive menu.
Touch this button to view information about supplies status.
Touch this button to open the Apps menu to print directly from select Web applications.
Touch this button to open the Setup menu.
ENWW Product views 5
How to use the touchscreen control panel
Use the following actions to use the product touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Swipe Touch the screen and then move the nger
horizontally to scroll the screen sideways.
Scroll Touch the screen, and then, without lifting the
nger, move the nger vertically to move the
screen.
Touch the Setup button to open the Setup
menu.
Swipe the Home screen to access the Setup
button.
Scroll through the Setup menu.
6 Chapter 1 Product overview ENWW
Product specications
Introduction
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/colorljMFPM277.
●
Technical specications
●
Supported operating systems
●
Mobile printing solutions
●
Product dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating-environment range
Technical specications
Model name
Product number
Paper handling Single-sheet priority feed slot (Tray 1)
Tray 2 (150-sheet capacity)
Automatic duplex printing Not available
Connectivity 10/100/1000 Ethernet LAN connection with IPv4
and IPv6
Hi-Speed USB 2.0
Print server for wireless network connectivity Not available
Easy-access USB port
HP near eld communication (NFC) and Wi-Fi
Direct for printing from mobile devices
Control-panel display and
input
Print Prints 18 pages per minute (ppm) on A4 and
Easy-access USB printing (no computer required)
Fax
Color touchscreen control panel
19 ppm on letter-size paper
M277n
B3Q10A
Not available
M277dw
B3Q11A
Copy and Scan
NOTE: Copy and scan
speeds are subject to change.
For the most current
information, go to
www.hp.com/support/
colorljMFPM277.
Copies 19 pages per minute (ppm)
Scans 26 ppm
ENWW Product specications 7
Model name
M277n
M277dw
Product number
50-page document feeder
Scan to E-mail, Scan to USB, and Scan to Network
Folder options
Supported operating systems
The following information applies to the product-specic Windows PCL 6 and OS X print drivers and to the in-box
software installation CD.
Windows: The HP Software Installer CD installs the HP PCL.6 or HP PCL 6 driver depending on the Windows
operating system along with optional software when using the full software installer.
Mac computers and OS X: Mac computers and Apple mobile devices are supported with this product. The OS X
print driver and print utility are available for download from hp.com and may also be available via Apple Software
Update. The HP installer software for OS X is not included in the in-box CD. Follow these steps to download the
OS X installer software:
1. Go to www.hp.com/support/colorljMFPM277.
2. Select Support Options, and then under Download Options select Drivers, Software & Firmware.
3. Click the operating system version, and then click the Download button.
B3Q10A
B3Q11A
Operating system Driver installed Notes
Windows® XP SP3 or later, 32-bit The HP PCL 6 product-specic print
driver is installed for this operating
system as part of the basic software
installation. The basic installer installs
the driver and scan application only.
Windows Vista®, 32-bit The HP PCL 6 product-specic print
driver is installed for this operating
system as part of the basic software
installation. The basic installer installs
the driver only.
Windows Server 2003 SP2 or
later, 32-bit
Windows 7 SP1 or later, 32-bit
and 64-bit
The HP PCL 6 product-specic print
driver is installed for this operating
system as part of the basic software
installation. The basic installer installs
the driver only.
The HP PCL 6 product-specic print
driver is installed for this operating
system as part of the full software
installation.
The full software installation is not supported for this
operating system.
Use UPD drivers for 64-bit operating systems.
Microsoft retired mainstream support for Windows XP in April
2009. HP will continue to provide best-eort support for the
discontinued XP operating system.
The full software installation is not supported for this
operating system.
Use UPD drivers for 64-bit operating systems.
The full software installation is not supported for this
operating system.
Use UPD drivers for 64-bit operating systems.
Microsoft retired mainstream support for Windows Server
2003 in July 2010. HP will continue to provide best-eort
support for the discontinued Server 2003 operating system.
8 Chapter 1 Product overview ENWW
Operating system Driver installed Notes
Windows 8, 32-bit and 64-bit The HP PCL 6 product-specic print
driver is installed for this operating
system as part of the full software
installation.
Windows 8.1, 32-bit and 64-bit The HP PCL 6 product-specic print
driver is installed for this operating
system as part of the full software
installation.
Windows Server 2008 SP2, 32bit
Windows Server 2008 SP2, 64bit
Windows Server 2008 R2, SP 1,
64-bit
Windows Server 2012, 64-bit The software installer does not
The HP PCL.6 product-specic print
driver is installed for this operating
system as part of the basic software
installation.
The HP PCL.6 product-specic print
driver is installed for this operating
system as part of the basic software
installation.
The HP PCL 6 product-specic print
driver is installed for this operating
system as part of the full software
installation.
support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 version 4
product-specic print drivers do
support it.
Windows 8 RT support is provided through Microsoft IN OS
Version 4, 32- bit driver.
Windows 8.1 RT support is provided through Microsoft IN OS
Version 4, 32- bit driver.
Download the driver from the HP Web site www.hp.com/
support/colorljMFPM277, and use the Windows Add Printer
tool to install it.
Windows Server 2012 R2, 64 bit The software installer does not
OS X 10.7 Lion, OS X 10.8
Mountain Lion, and OS X 10.9
Mavericks
NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljMFPM277 for HP's
all-inclusive help for the product.
NOTE: For details on client and server operating systems and for HP UPD PCL6, UPD PCL 5, and UPD PS driver
support for this product, go to www.hp.com/go/upd and click the Specications tab.
Mobile printing solutions
The product supports the following software for mobile printing:
support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 version 4
product-specic print drivers do
support it.
The OS X print driver and print utility
are available for download from
hp.com and may also be available via
Apple Software Update. The HP
installer software for OS X is not
included in the in-box CD.
Download the driver from the HP Web site www.hp.com/
support/colorljMFPM277, and use the Windows Add Printer
tool to install it.
For OS X, download the full installer from the support Web
site for this product.
1. Go to www.hp.com/support/colorljMFPM277.
2. Select Support Options, and then under Download
Options select Drivers, Software & Firmware.
3. Click the operating system version, and then click the
Download button.
● HP ePrint software
ENWW Product specications 9
NOTE: The HP ePrint Software supports the following operating systems: Windows Vista® (32-bit and 64-
bit); Windows 7 SP 1 (32-bit and 64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit);
and OS X versions 10.6 Snow Leopard, 10.7 Lion, 10.8 Mountain Lion, and 10.9 Mavericks.
● HP ePrint via email (Requires HP Web Services to be enabled and the product to be registered with
HP Connected)
● HP ePrint app (Available for Android, iOS, and Blackberry)
● ePrint Enterprise app (Supported on all products with ePrint Enterprise Server Software)
●
HP All-in-One Remote app for iOS and Android devices
● Google Cloud Print
● AirPrint
● Android Printing
10 Chapter 1 Product overview ENWW
Product dimensions
1
1
3
3
2
2
1
1
3
3
2
2
Figure 1-1 Dimensions for the M277n models
1. Height 322.2 mm (12.7 in) 578 mm (22.8 in)
Product fully closed Product fully open
2. Depth 384 mm (15.1 in) 849 mm (33.4 in)
3. Width 392 mm (15.4 in) 392 mm (15.4 in)
Weight (with cartridges) 17.4 kg (38.4 lb)
Figure 1-2 Dimensions for the M277dw models
ENWW Product specications 11
Product fully closed Product fully open
1. Height 322.2 mm (12.7 in) 578 mm (22.8 in)
2. Depth 417 mm (16.4 in) 1002 mm (39.4 in)
3. Width 392 mm (15.4 in) 392 mm (15.4 in)
Weight (with cartridges) 18.3 kg (40.3 lb)
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/colorljMFPM277 for current information.
CAUTION: Power requirements are based on the country/region where the product is sold. Do not convert
operating voltages. This will damage the product and void the product warranty.
Operating-environment range
Table 1-1 Operating-environment specications
Environment Recommended Allowed
Temperature 17° to 27°C (62.6° to 80.6°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
12 Chapter 1 Product overview ENWW
Product hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional
instructions, go to HP support on the Web.
Go to www.hp.com/support/colorljMFPM277 for HP's all-inclusive help for the product. Find the following
support:
● Install and congure
● Learn and use
● Solve problems
● Download software updates
● Join support forums
● Find warranty and regulatory information
ENWW Product hardware setup and software installation 13
14 Chapter 1 Product overview ENWW
2 Paper trays
●
Load paper into the single-sheet slot (Tray 1)
●
Load paper into Tray 2
For more information:
Go to www.hp.com/support/colorljMFPM277.
HP's all-inclusive help for the product includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software updates
● Join support forums
● Find warranty and regulatory information
ENWW 15
Load paper into the single-sheet slot (Tray 1)
Introduction
Use the single-sheet priority feed slot to print single-page documents, documents that require multiple paper
types, or envelopes.
●
Load paper into the single-sheet priority feed slot
●
Load an envelope in the single-sheet priority feed slot (Tray 1)
●
Tray 1 paper orientation
Load paper into the single-sheet priority feed slot
1. Move the paper width guides in the single-sheet
priority feed slot outward.
2. Place the top edge of the sheet at the opening, and
then adjust the side guides so that they lightly
touch the sheet, but do not bend it.
16 Chapter 2 Paper trays ENWW
3. Insert the single sheet into the slot and hold it. The
product will pull the sheet partially into the paper
path. For information about how to orient the
paper, see Tray 1 paper orientation on page 19.
NOTE: Depending on the size of the paper, you
might need to support the sheet with two hands
until the sheet advances into the product.
4. At the computer, begin the printing process from
the software application. Make sure that the driver
is set to the correct paper type and size for the
paper being printed from the single-sheet priority
feed slot.
Load an envelope in the single-sheet priority feed slot (Tray 1)
1. Move the paper width guides in the single-sheet
priority feed slot outward.
ENWW Load paper into the single-sheet slot (Tray 1) 17
2. Place the right edge of the envelope, face-up, at
the opening, and then adjust the side guides so
that they lightly touch the envelope, but do not
bend it.
3. Insert the envelope into the slot and hold it. The
product will pull the envelope partially into the
paper path..
NOTE: Depending on the size of the envelope,
you might need to support it with two hands until
the envelope advances into the product.
4. At the computer, begin the printing process from
the software application. Make sure that the driver
is set to the correct paper type and size for the
envelope being printed from the single-sheet
priority feed slot.
18 Chapter 2 Paper trays ENWW
Tray 1 paper orientation
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When using paper that requires a specic orientation, load it according to the information in the following table.
Paper type Output How to load paper
Letterhead or preprinted 1-sided printing Face-up
Top edge leading into the product
Letterhead or preprinted 2-sided printing Face-down
Top edge away from the product
Prepunched 1-sided printing or 2-sided printing Face-up
Holes toward the left side of the product
ENWW Load paper into the single-sheet slot (Tray 1) 19
Load paper into Tray 2
Introduction
The following information describes how to load paper in Tray 2.
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Load paper into Tray 2
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Load envelopes in Tray 2
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Tray 2 paper orientation
Load paper into Tray 2
1. Open the tray.
2. Adjust the paper guides by sliding the guides to the
size of the paper being used.
20 Chapter 2 Paper trays ENWW
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