Reproduction, adaptation, or translation without prior written
permission is prohibited, except as allowed under the
copyright laws.
Publication number: 5851-1468
Edition 1, 10/2002
Warranty
The information contained in this document is subject to
change without notice.
Hewlett-Packard makes no warranty of any kind with
respect to this information. HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Hewlett-Packard shall not be liable for any direct, indirect,
incidental, consequential, or other damage alleged in
connection with the furnishing or use of this information.
HP LaserJet printers quickly and quietly produce documents of excellent print quality. A
variety of print media, including paper, envelopes, labels, and overhead transparencies,
can be used in your HP LaserJet printer. However, to ensure consistent performance and
long-term reliability, the print media must be designed for use with laser printers. Many
choices of high-quality print media are available to laser printer users.
This manual provides guidelines for selecting and using print media to help you get the
best performance from your HP LaserJet printer. It also contains information to help
troubleshoot HP LaserJet printer problems that might be caused by poor-quality print
media.
You might encounter some terms that are unf amiliar to you. For more information about
these terms, see the glossary in Appendix C on page 39.
The standards discussed in this manual do not apply to paper that is being scanned,
copied, or faxed through the scan path on an HP LaserJet MFP (multifunction peripheral).
Check the individual product manuals for that information.
NoteThis document does not support HP LaserJet 2686A, HP LaserJet Plus, HP LaserJet 500,
or HP LaserJet 2000 printers. See the user guide for each printer for information about
print-media specifications.
NoteWhen HP LaserJet printers are discussed in this guide, the information pertains to
HP Monochrome LaserJet printers, HP color LaserJet printers, and HP LaserJet MFPs
unless otherwise noted. For specific information about what media your printer or MFP
supports, see the documentation that came with your product.
Chapter 1 Overview1
How HP LaserJet printers work
HP LaserJet printers use laser and electrophotographic technologies. To print a page in a
laser printer, the print media must be picked from the input tray one sheet at a time and
transported through the paper path. While passing through the paper path, a scanning
laser beam writes an electrostatic image onto a rotating photosensitive drum. As this
image passes the developing station, a dry, powdery toner is attracted to the image areas.
In an HP color LaserJet printer, this process is similar for each of the four toner colors.
The developed image then advances to the transfer station, where the drum contacts the
paper or other print media and the toner image is electrostatically transferred onto the
paper. After transfer, the print media passes through the fuser, where heat and pressure
are applied and the toner fuses (melts) onto the print media. The print media is then
delivered to the output bin, ready for use.
To summarize, to create the printed image the print media must be transported through the
printer, charged electrostatically, and heated. This is why print media properties such as
cleanliness, electrical resistivity, caliper, finish, moisture content, and stiffness can affect
the print quality and media-handling performance of your HP LaserJet printer.
Alternative sources of information
The media manufacturer and vendor can provide you with information about the suitability
of print media for an HP LaserJet printer.
If you have tried the suggestions that are outlined in this document and in your user guide
and you still need assistance, call the dealer from whom you purchased your printer. You
can also obtain support through the worldwide network of HP Sales and Service Offices.
(See the sales and service listings that are contained in any HP LaserJet printer user
guide.)
Visit HP’s website at http://ww w.hp.com
print media.
to find out more about your HP printer and HP
2How HP LaserJet printers workENWW
Guidelines for using media
2
HP LaserJet printers are designed to be flexible in the types of print media they can use.
However, it is advisable to use good-quality media, and, specifically, HP paper that is
designed to work with your HP LaserJet printers (see “Ordering HP print media” on
page 35). This section is designed to help you select media that works best with your
HP LaserJet printer.
HP LaserJet printers can also use non-HP brand media that falls within the specifications
for supported media. Using non-HP brand media will not typically damage the printer or
void the warranty if the media meets those specifications.
NoteProperties of non-HP brand media, over which Hewlett-Packard has no control, are subject
to change. The customer assumes all responsibility for the quality and performance of
media. Although testing media helps to characterize its performance, long-term satisfaction
requires manufacturer process-quality control as well as proper handling and storage by
the customer.
If you are planning a large purchase of print media, first print a small quantity in your
printing environment. Subject the print media to the temperature, humidity, and printing
applications in which the print media will be used. Hewlett-Packard recommends that you
ask your print media vendor for a guarantee that its print media will perform satisfactorily in
your HP LaserJet printer and that the vendor will assume responsibility for the
replacement of any print media that does not print acceptably.
NoteHewlett-Packard recommends testing print media before purchasing large quantities.
2 Guidelines for using media3
Using print media
This section contains information about the following activities:
●Preparing print media for use
●Using paper
●Using envelopes
●Using labels
●Using overhead transparencies
●Printing on both sides of the paper
●Preparing laser-printed mailings
Preparing print media for use
After purchasing print media, you might have to prepare it for use. Print media needs some
time to stabilize in a new environment. To prepare print media, keep it in its protective
packaging and store it in the environment in which it will be used. For small quantities,
such as one or two reams, store the print media for one to two days. For larger quantities
or if the change in the environment is significant, a week or more might be needed.
If print media is not properly prepared, the edges in the ream can become wavy or the
sheets might curl soon after the package is opened.
Using paper
“Plain paper” is an inaccurate term. All papers are designed and manufactured for a
specific use. Papers that are designed for the electrophotographic process that laser
printer and copy machines use are usually called laser- or copier-grade papers.
High-quality laser and copier papers are usually made from 100 percent chemical wood
pulp and are characterized by a smooth surface, controlled electrical properties, heat
stability , and cleanliness. These characteristics ensure good image transfer, fusing without
excessive curl, and reliable printer operation.
NotePaper is being produced with higher filler levels, and the small particulate that is used for
the fillers (such as calcium carbonate, clay , or talc) must be properly bound or sealed in the
sheet during the paper-making process to prevent contamination of the printer. For more
information, see “Coated paper” on page 6.
Some print jobs require a paper that has a more prestigious look or feel. Letterhead
papers generally have a watermark and often use cotton fiber. These papers tend to have
a rougher surface, and their properties might not be controlled as well as those of
photocopier papers. Although your HP LaserJet printer will print black satisfactorily on
many of these bond papers, using this type of paper with an HP color LaserJet printer can
degrade color print quality. However, paper manufacturers are now making laser-grade
bond papers, which have properties that are optimized for laser printing.
4Using print mediaENWW
Reading a ream label
A ream label is typically placed or printed on the outside of the paper wrapping. The ream
label usually lists the weight, size, quantity of sheets, grain direction, and other
information. The preferred side for printing might be indicated by an arrow on the ream
label, although some manufacturers do not specify a print side. Paper should be loaded
into the printer so that the indicated side will be printed (or printed first for duplexing). The
preferred side might face-up or face-down in the input tray, depending on the printer model
and the input source. (See the support documentation for your printer model to determine
the orientation in the input tray.)
The following illustration shows an example of a ream label. For more information about
the items on the label, see the glossary in Appendix C on page 39.
manufacturer
name
orientation of preferred side
for printing
brightness level
basis
weight
brand
name
paper size (bold or underline
indicates grain direction)
paper
type
grammage
surface
finish
quantity
paper color
Opening and loading paper
Follow this suggested process when you open paper and load it into the printer input tray:
1Place the wrapped ream of paper on a flat surface, with the seam side up.
2Read the ream label that is located on the outside of the paper wrapping and note the
direction of the arrow that indicates the preferred print side (if one is included). (See
“Reading a ream label” on page 5.)
3Open the paper wrapping and inspect for any damage to the sheets such as bent
corners, wrinkles, nicked edges, or glue contamination. Discard any damaged sheets.
4Handle the open stack of paper as little as possible. However, before loading the
paper into the tray, fle x the stack in both directions to "break" any locked edges. Do not
fan or separate the paper into several stacks because doing so creates air pockets
between the sheets that can cause jams or multiple-sheet feeds.
2 Guidelines for using media5
Paper types
This section describes the following paper types:
●Archival paper●Glossy paper
●Bond paper or letterhead●Heavy paper, cover paper, and cardstock
●Coated paper●Laser paper
●Colored paper●Preprinted forms and letterhead
●Copier paper (plain paper)●Recycled paper
●Embossed and debossed paper●Special print media
Archival paper
Paper that is used for archiving must meet the same specifications as standard paper;
however, the pH should be greater than 7.0. Some archival demands are more stringent
than others, requiring a specific degree of alkalinity and chemical stability. Toner is
chemically stable and should last as long as the paper does. Toner can be degraded by
petroleum-based solvents or plasticizers, such as those found in vinyl folders.
Avoid folding archival documents across printed areas or handling archival documents
roughly . Discuss archival requirements with your paper supplier.
Bond paper or letterhead
Bond paper or letterhead is premium paper that is often watermarked, sometimes uses
cotton fiber, and is available in a wide range of colors and finishes with matching
envelopes. Many manufacturers now design these grades of paper with properties
optimized for laser printing and advertise the paper as laser compatible or laser
guaranteed. Some of the rougher surface finishes, such as cockle, laid, or linen, might
require the special fuser modes that are available on some printer models in order to
achieve adequate toner adhesion. For more information about your printer’s
specifications, see the support documentation that came with your printer.
Coated paper
Clay- or other pigment-coated papers must be specifically designed for laser printers. The
electrical properties must be controlled and the surface designed not to blister during
fusing. The coating must not flake or shed particles that can contaminate the printer.
Some chemically coated papers, such as carbonless paper, can cause swelling of rollers,
damage to the paper path, or buildup on the fuser, and can produce undesirable
emissions. These papers can result in unsatisfactory performance and poor reliability, and
HP does not recommend their use.
Colored paper
You can use colored paper in your HP LaserJet printer if the paper meets the same
specifications as standard paper (see “Guidelines for using paper” on page 9).
Print quality from the HP color LaserJet printers is optimal when printing on white paper.
You also can use an HP color LaserJet printer to print on colored paper that meets all of
the specifications that are listed in this guide. However, colored paper can change the
appearance of the printed colors. This is because HP color LaserJet printers create colors
by printing a pattern of dots, overlaying and varying their spacing to produce various
colors. When these colors are printed on colored media, the shade or color of the media
will vary the shades of your printed colors. Because the printer cannot sense the color of
the paper that you are using, it cannot adjust the output colors for colored paper. To
manually adjust the output colors, see the support documentation for your printer.
6Using print mediaENWW
Copier paper (plain paper)
Although copier paper is often referred to as "plain," the paper is optimized to work well
with the electrophotographic process that is used in photocopiers and laser printers.
Copier-grade paper commands the largest volume for printing and copying, and can be
relatively inexpensive. However, keep in mind that the quality and consistency of paper
can vary depending on the materials, processes, and controls that the manufacturer uses.
These variations can significantly affect the quality of the printed output.
A very inexpensive paper might not save you money if it frequently causes multiple-sheet
feeds or jams, or if it causes print-quality problems. If you are having these types of
problems, you might want to consider using a different paper type or brand.
Embossed and debossed paper
Avoid heavily embossed or debossed papers to prevent multiple-sheet f eeding that results
from nesting. In addition, do not print closer than 15 mm (0.59 inch) from the embossment
to prevent poor print quality and fusing (toner adhesion). The heat of the fuser can tend to
flatten the embossed or debossed images.
Glossy paper
Glossy paper is a coated paper that is manufactured with a very smooth finish so that light
is reflected off of the surface of the paper, rather than diffused.
Heavy paper, cover paper, and cardstock
Heavy paper generally refers to paper that is greater than 105 g/m
28-lb bond) and cardstock generally refers to paper that is greater than 163 g/m
2
in weight (heavier than
2
in weight
(heavier than 60-lb cover, or 90-lb index). The heavier weight of these papers gives them
more stiffness, which can degrade feeding reliability (typically as a result of poor pickup
from the input tray). Using short-grain heavy paper in printers that feed in the portrait
direction might help to avoid feed problems, because the paper is less stiff in the
short-grain direction. Also, using the straightest paper path in your printer might also
improve feeding reliability and print quality. Heavy paper and cardstock might also require
higher fuser temperatures to adequately anchor the toner onto the surface.
CAUTIONDifferent HP LaserJet printer models and their input trays support various ranges of paper
weights. Some models provide optimized settings that are available in the printer driver or
at the control panel. Please see the support documentation that came with your HP LaserJet
printer for specific information about its capabilities and settings.
Laser paper
Laser paper is another premium-quality paper grade that is typically characterized by very
smooth and uniform surfaces, excellent formation, heavier bond weights of 24 lb or 32 lb,
and very high brightness and whiteness. These optimized properties can enhance color
and monochrome halftone reproductions by providing a very uniform substrate for image
transfer and fusing. However, no standards exist for "laser paper," so evaluate a specific
brand to make sure that it has the qualities and performance you want.
2 Guidelines for using media7
Preprinted forms and letterhead
To avoid problems when using preprinted forms, embossed paper, and letterhead paper,
observe the following guidelines:
●Avoid using low-temperature inks (the kind used with some types of thermography).
●Use forms and letterhead paper that have been printed by offset lithography or
engraving.
●Use forms that have been created with heat-resistant inks that will not melt, vaporize,
or release undesirable emissions when heated to 205° C (401° F) for 0.1 second
(0.2 second for HP color LaserJet printers). Typically, oxidation-set or oil-based inks
meet this requirement.
●When the form is preprinted, be careful not to change the moisture content of the
paper, and do not use materials that change the paper’s electrical or handling
properties. Seal the forms in moisture-proof wrap to prevent moisture changes during
storage.
●Avoid processing preprinted forms that have a finish or coating.
●Avoid using heavily embossed or raised-letterhead papers.
●Avoid papers that have heavily textured surfaces.
●Avoid using offset powders or other materials that prevent printed forms from sticking
together.
Recycled paper
Recycled paper is a combination of unused fibers and pre- and post-consumer waste
paper. Printed waste paper is usually washed to remove most of the inks and other
contaminants. A recycled sheet of paper might contain dark specks or appear gray or dirty .
Choose recycled paper that meets the same specifications as standard paper (see
“Guidelines for using paper” on page 9) and that has a suitable appearance for y our needs.
Hewlett-Packard recommends that recycled paper contain no more than 5 percent
groundwood. Hewlett-Packard has tested a variety of recycled copier papers on
HP LaserJet printers and has found that they perform similarly to virgin-fiber grades.
Special print media
Paper that undergoes converting processes before it is used in your laser printer must be
properly designed and manufactured to ensure acceptable performance. Converting
processes include preprinting, engraving, die-cutting, perforating, folding, gluing,
embossing, and debossing. Because these processes use many different inks, materials,
tools, and techniques, HP recommends that you make sure your converter or supplier
knows that the media will be used in a laser printer. Ask for a guarant ee of acceptable
performance.
Media that has perforations or cutouts can be printed successfully on your HP LaserJet
printer. However, such media must be properly designed and manufactured to avoid feed
or contamination problems and to avoid wear on the printer.
Cutout: The area where material has been removed by punching or die-cutting. Cutouts
can interact with paper-path sensors or can result in contamination from toner if printing is
too close to a cutout location.
Perforations: A series of holes or slits in media that provide a controlled tear for
separating one portion of the sheet from another. Hewlett-Packard recommends that
micro-perfs be used, because they provide better strength and reduce nesting, debris, and
dusting.
8Using print mediaENWW
The following guidelines should be considered when working with a knowledgeable vendor
to develop media that will have perfora tions or die-cuts:
●So that edge trimmings will not scratch the photosensitive drum, punch cutouts and
perforations from the side to be printed.
●Round all corners of a cutout to prevent snagging or, in the case of labels, peeling.
●Ensure that die-cutting of labels does not penetrate the liner sheet.
●Ensure that cutouts are not made at a position where paper-path sensors are located.
●Some printers do not support printing closer than 10 mm (0.4 inch) to a cutout edge or
perforation in order to avoid toner contamination. For more information about your
printer’s specifications, see the support documentation that came with your printer.
●All cuts should be clean (no burrs) and free of edge rollover to prevent nesting, poor
feeding, contamination, or wear on the printer.
●Orient perforations in the direction of paper feeding to minimize tenting or feeding
problems from reduced stiffness.
●Do not run perforations closer than 2 mm (0.08 inch) from the paper edge or 25 mm
(1 inch) from the leading edge, or jamming and feeding problems can result.
Guidelines for using paper
Use conventional white copier paper for most printing. The paper should be of high quality
and free of the following defects:
●cuts
●tears
●grease spots
●loose particles
●dust
●wrinkles and voids
●curled or bent edges
CAUTIONAvoid using extremely heavy or light paper. Use paper that is within your printer’s specified
basis-weight range, as shown in the support documentation that came with your printer.
The following table summarizes the guidelines that provide the best performance when
using paper.
NoteThe specifications that are listed in this table generally apply to all HP LaserJet printers.
See the support documentation that came with your printer for product-specific inf ormation.
2 Guidelines for using media9
PropertySpecifications
Basis weight 64 g/m2 to 105 g/m2 (17 lb to 28 lb).
See the support documenta tion that came w ith y our printer fo r specifi c
information.
Caliper0.09 mm to 0.17 mm (3.5 mil to 6.5 mil).
See the support documenta tion that came w ith y our printer fo r specifi c
information.
short grain for weights greater than 135 g/m
Landscape fee di ng: lon g grain.
9
Electrical surfa ce resistivity 10
Electrical volume resistivity 10
to 1013 ohms/square.
9
to 1014 ohms - cm.
Surface roughness100 to 190 Sheffield optimal;
Up to 350 Sheffield extended (fusing or feeding performance can be
degraded at outer ranges).
Fusing compatibility Must not scorch, melt, ignite, offset materials, or release undesirable
emissions when h eated to 205° C (401° F) for 0.1 second (0.2 second
for HP color LaserJet printers).
Furnish (composition) 100 percent chemical pulp and/or cotton content;
recycled paper with up to 5 percent groundwood can be used.
Dimensional accuracyCut sheet within ±0.80 mm (±0.03 inch) of nominal.
Cut edge qualityCuts must be smooth and clean with no fray or edge roll.
CurlMust lie flat within 5mm (0.2 inch).
Moisture content 4 percent to 6 percent by weight.
PackagingMoisture-proof ream wrap.
Wax pick12 minimum (Dennison).
2
(36 lb);
2
.
10Using print mediaENWW
Using envelopes
CAUTIONEarly models of the HP color LaserJet printer and HP color LaserJet 5 printers do not
support env elopes. Printing on envelopes can damage the printer. See the user guide that
came with your printer for detailed instructions about printing on envelopes.
Most HP LaserJet printers can print on many sizes and styles of envelopes by using the
manual feed feature, an optional envelope tray, an optional envelope feeder, or another
tray. Whichever input method you use, envelopes should meet all of the specifications that
are discussed in this document. Your envelope vendor should provide you with a
satisfactory envelope that complies with the sp eci fi ca tio ns li ste d in “Guidelines for using
envelopes” on page 13 . However, inconsistencies in folds or other process-control
problems can result in some envelopes feeding well and others jamming. Purchase
envelopes that have the quality and consistency that your printer requires.
NoteEnvelopes can meet the general specifications listed in “Guidelines for using envelopes”
on page 13 and still not print satisfactorily because of the printing environment or other
variables over which HP has no control.
CAUTIONEnvelopes containing windows, clasps, or snaps can cause severe damage to the printer .
See the support documentation for your printer before using envelopes in your HP LaserJet
printer.
Envelope construction
Because of their construction, some envelopes do not feed through the printer
dependably. Observe the following guidelines when purchasing and using envelopes:
●Make sure that the envelope’s leading edge, which enters the printer first, is straight,
with a sharp, well-creased fold that has no more than two thicknesses of paper.
Envelopes that exceed 90-g/m
●Avoid using flimsy envelopes that have thick or curved leading edges; they will not
feed reliably.
●Envelopes should lie flat and should not be wrinkled, nicked, or otherwise damaged.
●Avoid envelopes that have baggy construction; they might wrinkle while passing
through the printer’s fuser area.
●Make sure that the adhesive labels and all other materials used on envelopes will not
scorch, melt, offset, or release undesirable emissions when heated to 205° C (401° F)
for 0.1 second (0.2 second for HP color LaserJet printers).
●Avoid using envelopes that have encapsulated adhesives that do not require
moistening but instead use pressure for sealing.
●Do not use envelopes that have clasps, snaps, tie strings, transparent windows, holes,
perforations, or cutouts.
●Do not use envelopes that have any adhesive surfaces exposed to the printer.
●Use of envelopes that have woven or smooth finishes is recommended to ensure good
toner adhesion.
2
(24-lb) basis weight can cause jamming.
2 Guidelines for using media11
Many envelopes will feed through your HP LaserJet printer without problems. Howe ver,
some envelope constructions (as shown in the following figure) might not feed reliably.
Problems can occur when the envelopes are folded more tightly than normal, which
creates a thick leading edge near a corner. Inconsistencies in folding during manufacturing
can cause some envelopes to feed well and others to jam. Purchase envelopes that have
the quality and consistency that you require.
Hewlett-Packard tests many types of envelopes to determine which ones print acceptably
in an HP LaserJet printer. Some of the test results are listed here.
●Commercial or Official env elopes (also called Business or Regular), which have
diagonal seams and standard gummed flaps, performed the most reliably.
●Envelopes that have double-sided seam construction, which creates vertical seams at
both ends of the envelope instead of diagonal seams, tend to be more flimsy than
diagonal-seam envelopes. Double-sided seam envelopes tend to jam or wrinkle
unless the edges are thin and sharply creased. However, a v ariety of double-sided
seam envelopes have performed acceptably during testing.
●Envelopes that have a peel-off adhesive strip, or that have more than one flap that
folds over for sealing, must use adhesives compatible with the heat and pressure of
the printer’s fusing process. Many varieties of this type of envelope performed
satisfactorily in HP testing; however, the extra flaps and strips can result in increased
jamming or wrinklin g.