HP Laptop 14 User Manual
HP Laptop 14-dq2013dx
Do more from anywhere.
All-day long.
Designed to keep you productive
and entertained from anywhere,
the HP 14-inch diagonal laptop
combines long lasting battery life
with a thin and portable, microedge bezel design.
Product overview
• Take it anywhere. See more.With its thin and light design, 6.5 mm micro-edge bezel
display, and 79% screen to body ratio
• Reliable performance for every day:Powerful enough for your busiest days, this PC
features an Intel® processor and a solid state drive for speedy boot-up and snappier
overall experience.
• Secured, seamless log in. All day long.With a long battery life and fast-charge
technology, this laptop lets you work, watch, and stay connected all day. Integrated
precision touchpad with multi-touch support speeds up both navigation and
productivity. Fingerprint reader gives you a seamless, secure login.
• Make the most out of your 365:Bring your ideas to life. Your creativity now gets a
boost with Microsoft 365. Office - Word, Excel, and Power Point - now includes smart
assistance features that help make your writing more readable, your data clearer and
your presentations more visually powerful. One year subscription included.
(40)
– take this PC anywhere and see and do more.
(65)
Key specifications
• Operating system: Windows 10 Home (S mode)
• Processor: 11th Generation Intel® Core™ i3-1115G4
• Display: 14.0-inchdiagonal, HD (1366 x 768), touch, micro-edge, BrightView
• Memory: 8 GB DDR4-2666MHz RAM (1 x 8 GB)
• Internal storage: 256 GB PCIe® NVMe™ M.2 SSD
• Graphics: Intel® UHD Graphics
• Battery life:
Up to 11hours and 30minutes(video playback)
Up to 9hours and45minutes(wireless streaming)
• Camera:HP True Vision 720p HD camera with integrated dual array digital
microphones
• Product weight:3.24 lb
(89)
(14)
(76)
(1b)
(2b)
(33)
(15)(58b)
(75)
(80)
Product features
• Windows 10 Home (S mode):Experience the most secure Windows ever built with fast
boot times, increased responsiveness, and added protection against phishing and
(1b)
malware.
• Micro-edge display: With virtually no bezel encircling the display, an ultra-wide viewing
experience provides for seamless multi-monitor set-ups.
• Screen to body ratio: Revolutionize your display and see more of what you love with
this slim bezel design. Enjoy an immersive multimedia experience with a maximized
viewing area.
• Sleek design:Easily take this thin and light PC from room to room or on the road.
• 11th Generation Intel® Core™ processor:Brings the perfect combination of features
to make you unstoppable. Get things done fast with high performance, instant
responsiveness and best-in-class connectivity.
Additional productfeatures
• Intel®UHDGraphics:Smoothly stream 4K content and play your favorite
(9)(12)
games.
• PCIe® NVMe™ SSD storage:Get up to 15x faster performance than a traditional hard
(58b)
drive.
• HP Fast Charge:Go from 0 to 50% charge in approximately 45 minutes.
• Fingerprint reader:Seamlessly log in to your device in any position with the touch of
your finger. Patented 3-D fingerprint technology ensures secure access.
• Wi-Fi 5 (1x1) (802.11a/b/g/n/ac)Wi-Fiand Bluetooth® 4.2:Stay connected to Wi-Fi
and to Bluetooth® accessories with wireless technology.
• Dual array microphones:With two microphones and advanced noise reduction
software, you'll always sound crystal clear when you video chat or record.
• HPTrue Vision HDCamera:Video chat with vibrant clarity, even in low light.
(19a)(26)
(78)
(9)
(89)
Energy efficiency your way
HP is committed to global citizenship and environmental responsibility. Do the
environment—and your wallet—a favor when you use theHPLaptopthat meets strict
energy-efficiency and helps reduce your carbon footprint.
• ENERGY STAR® certified
• EPEAT® Silver registered
(62)
(27)
Warranty and support
Our Customer Support Team consistently provides quick, responsive assistance in the U.S.,
Canada and Latin America.
Included with your product:
• HP’s Hardware Limited Warranty:Full warranty details are included with your product.
• TechnicalSupport:Complimentary limited technical support including initial setup
support, is available from HP via multiple contact methods for 90 (ninety) days from
date of purchase.
Support Options:
• HP Support Assistant - HPSA:Optimized to enhance your support experience. Help for
your PC and HP printers whenever you need it.
• Online Support:For technical support with this product, visit HP Customer Support
http://support.hp.com.
• Social Media Support:To find solutions, ask questions, and share tips, join us on the HP
Support Community at community.hp.com, on Twitter at twitter.com/HPSupport, and
Facebook at facebook.com/HPSupport.
(9)
(56)
(9)
HP Laptop 14-dq2013dx
Specifications
Operating system • Windows 10 Home (S mode)
Processor • 11th Generation Intel® Core™ i3-1115G4
• Dual-Core
Processor speed • Up to 4.1 GHz with Intel® Turbo Boost Technology
Processor cache • 6 MB L3 Cache
Memory • 8 GB DDR4-2666MHz RAM (1 x 8 GB)
Accessible memory
• Memory slot not user accessible
slots
Video graphics • Intel® UHD Graphics
Internal storage • 256 GB PCIe® NVMe™ M.2 SSD
Finish and features • Top cover: Natural silver
• Keyboard deck: Natural silver with a vertical brushed pattern
Camera • HP True Vision 720p HD camera with integrated dual array digital
microphones
Display • 14.0-inchdiagonal, HD (1366 x 768), touch, micro-edge, BrightView, 220
nits, 45% NTSC
Screen to body ratio • 79.0%
(89)
(20)(33)
(40)
Wireless connectivity • Realtek RTL8821CE-M 802.11a/b/g/n/ac (1x1)
Bluetooth®4.2 combo
• MU-MIMO supported
Digital media • 1 Multi-format SD media card reader
Sound • HD Audio with stereo speakers
Integrated keyboard • Full-size, natural silver keyboard
• HP Imagepad with multi-touch gesture support
External notebook
ports
• 1 SuperSpeed USB Type-C® 5Gbps signaling rate
• 2 SuperSpeed USB Type-A 5Gbps signaling rate
• 1 Headphone/microphone combo
• 1 AC Smart pin
• 1 HDMI 1.4b
Dimensions • Unpackaged:12.76 in (W) x 8.86 in (D) x0.71 in (H)
• Packaged:19.02 in (L) x 2.72 in (W) x 12.00 in (H)
Weight • Unpackaged:3.24 lb
• Packaged:4.25 lb
Security • Fingerprint reader
Power • 3-cell, 41 Wh Li-ion
• 45 W Smart AC power adapter
Battery life • Up to 11hours and 30minutes(video playback)
• Up to 9hours and45minutes(wireless streaming)
Warranty and
support
• 1-year limited hardware warranty. Additional information available at
www.support.hp.com
• 90 days limited technical support for software and initial setup (from
date of purchase)
(1b)
(2b)
(2g)
(14)
(15)(58b)
(19a)
(26)
(76)
(21)
(9)
(53)
Wi-Fi®and
(42)
(75)
(80)
Software
Communication and
chat
HP Help and support • myHP:myHP provides a simple setup and registration experience that
Productivity and
tools
Security and
protection
• Skype minutes included:60 minutes of phone calls per month with
your Office 365 subscription.
(32)
welcomes you to your new HP PC. Customize, optimize, and secure your
device with tips and tricks and easy-to-access settings, and receive
helpful messages and information to keep things running smoothly.
• HP BIOS Protection: Get peace of mind knowing your PC BIOS is
protected. HP BIOS Protection automatically checks its health and
recovers itself.
(23)
• HP Support Assistant:Included with your computer, this free self-help
tool makes it easier than ever to get help with your HP PC and
(56)
printers.
• Microsoft 365:Bring your ideas to life. Your creativity now gets a boost
with Microsoft 365. Office - Word, Excel, and Power Point - now includes
smart assistance features that help make your writing more readable,
your data clearer and your presentations more visually powerful. One
year subscription included.
(65)
• Microsoft OneDrive:Get 1TB of free cloud storage for one year
included with your subscription of Microsoft 365, so you can securely
store and share your favorite photos, videos, documents, files, and
(25a)
more.
• Dropbox cloud storage:Store and synchronize your content online with
Dropbox. Get 100GB of storage for one year to access, manage, and
share your photos, music, and files from anywhere with Internet
(9)(22)
access.
• Fingerprint reader:Securely log in with a touch of your finger.
(9)
Additional Information
Product number • 420X5UA#ABA
Ad embargo date • 02/21/2021
UPC Code • 195908745037
Country of origin • China
Pallet information • Dimensions:42.32 in (H) x 39.37 in (W) x 47.24 in (L)
Battery regulatory
data
• Total weight:476.70 lb
• Layers:3
• Products per layer:34
• Transportation or storage regulations: Y
• UN# and proper shipping name: UN3481 - Lithium ion batteries packed
with equipment
• Number of batteries: 1
• Primary battery regulated material: 210g
• Primary battery watt hours: 41
• Applicable CPSC regulations: N
Learn more at hp.com
(1b)
Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows
functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See microsoft.com. Windows 10 Home (S mode) works
exclusively with apps from the Microsoft Store within Windows. Certain default settings, features, and apps cannot be changed. Some accessories and apps compatible with Windows 10 may not work (including some
antivirus, PDF Writers, driver utilities and accessibility apps) and performance may vary, even if you switch to Windows 10 Home configuration (fee may apply). You can’t switch back to Windows 10 Home (S mode). Learn
more at Windows.com/Windows10SFAQ.
Performance and clock frequency will vary depending on application workload and your hardware and software configurations. Intel’s numbering, branding and/or naming is not a measurement of higher performance. Intel,
Pentium, Intel Core, Celeron, Iris Xe, Intel logo and the Intel Inside logo are trademarks of Intel Corporation in the U.S. and other countries.
overall system configuration. See intel.com/technology/turboboost for more information. GHz refers to internal clock speed of the processor. Other factors besides clock speed may impact system and application
(9)
performance.
display.
capacity is less. Portion of internal storage is reserved for preloaded content.
(802.11ac) is backwards compatible with prior Wi-Fi 5 specs.
lower.
management settings and other factors.
Internet service required and not included.
for a limited time. Check the activation card inside the package for details. For more information, go to OneDrive.com/windowsoffer.
Company under license.
Actual Skype application must be downloaded from skype.com.
Measure with lid vertical to the desk.
warranty expires. After standard warranty expires, an incident fee may apply.
Windows-based PCs. Internet connection required for updating and connecting to HP Support.
compared to traditional 5,400 rpm HDD.
included. Activation required within 6-months of Windows activation date. Microsoft 365 Family and Microsoft 365 Personal have non-commercial rights and are meant for personal use only. See microsoft.com for full
details.
headphone attached, wireless on but not connected. Actual battery life will vary depending on configuration and maximum capacity will naturally decrease with time and usage.
fluctuate due to configuration and manufacturing variances.
provided with the notebook, not recommended with a smaller capacity battery charger. After charging has reached 50% capacity, charging speed will return to normal speed.Charging time may vary +/-10% due to System
tolerance.
will vary depending on configuration and maximum capacity will naturally decrease with time and usage.
service required and not included. Actual product may vary from image shown. © Copyright 2021 HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties
for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing shall be construed as constituting an additional warranty. HP shall not be liable for technical
or editorial errors or omissions contained herein. All other trademarks are the property of their respective owners. 03/8/2021_r2kc
Wireless access point and internet service required and sold separately. Availability of public wireless access points limited.
(14)
Shared video memory (UMA) uses part of the total system memory for video performance. System memory dedicated to video performance is not available for other use by other programs.
(21)
Actual battery Watt-hours (Wh) will vary from design capacity. Battery capacity will naturally decrease with shelf life, time, usage, environment, temperature, system configuration, loaded apps, features, power
(27)
(75)
Battery life tested by HP using continuous FHD video playback, 1080p (1920x1080) resolution, 150 nits brightness, system audio level at 17%, player audio level at 100%, played full-screen from local storage,
(80)
Battery life tested by HP using continuous Netflix video playback, Windows 10 Netflix app, 150 nits brightness, system audio level 17%, headphone attached, played full-screen, wireless on. Actual battery life
(2b)
Multi-core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology.
(2g)
Intel® Turbo Boost performance varies depending on hardware, software and
(12)
Graphics output may be limited based on the maximum resolution of the
(19a)
(20)
All performance specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or
(22)
100GB of free online storage for one year from date of registration. For complete details and terms of use, including cancellation policies, visit the website at dropbox.com.
(23)
HP BIOS Protection works with Windows 10 that ships with your PC.
Based on U.S. EPEAT® registration according to IEEE 1680.1-2018 EPEAT®. EPEAT® status varies by country. Visit www.epeat.net for more information.
(42)
USB Type-C® and USB-C® are trademarks of USB Implementers Forum.
(62)
ENERGY STAR and the ENERGY STAR mark are registered trademarks owned by the U.S. Environmental Protection Agency.
(33)
(78)
Recharges your battery up to 50% within 45 minutes when the system is off (using “shut down” command). Recommended for use with the HP adapter
Wireless access point and internet service required and sold separately. Availability of public wireless access points limited. Wi-Fi 5
(25a)
The OneDrive cloud storage offer is available only with the included Microsoft 365 Personal subscription
(26)
Bluetooth®is a trademark owned by its proprietor and used by Hewlett-Packard
High-definition (HD) content is required to view high definition images.
(56)
For more information visit hp.com/go/hpsupportassistant. (Link will vary outside of the U.S.) HP Support Assistant is only available on
(58b)
(53)
Call 1.800.474.6836 or support.hp.com for more information on Care Packs available after standard
Based on HP internal testing using CrystalDiskMark benchmarking software. Performance is sequentially faster (read only)
(89)
Features may require software or other 3rd party applications to provide the described functionality.Internet
(40)
Percent of active plus nonactive viewing area to active viewing area plus border.
(65)
Microsoft 365 Personal 1-year subscription
(15)
Actual formatted
(32)
See Microsoft website for details.
(76)
Weight and system dimensions may
Loading...