HP ProtectTools...............................................................................................................................................3
Using HP ProtectTools.................................................................................................................................3
Biometric Fingerprint Reader (HP iPAQ hx2700 series only)...........................................................................4
Special issues related to security.....................................................................................................................4
Recovering from a locked device.................................................................................................................5
For more information......................................................................................................................................10
Call to action ..................................................................................................................................................10
Overview
Protecting the private information on your HP iPAQ is serious business. There are many ways that
you can protect your HP iPAQ. Taking advantage of the built-in security features is a great way to
start protecting your HP iPAQ. These security features are powerful defenses against data theft.
Your login name and password are great ways to begin protecting your HP iPAQ against theft. It is
important to protect the information contained on your HP iPAQ from unauthorized access. Data
encryption is probably the best way to protect information on mobile devices as well as on external
storage cards. (Data encryption is a conversion process that is used for protecting data.)
This white paper provides detailed information about HP ProtectTools, Odyssey Client®, and
biometric security solutions. In today’s world, a lot of valuable information is being stored on
handheld devices. That is why securing your personal data is so important to HP. The HP
ProtectTools security features provide on-device security protection that decreases the risk of you
losing sensitive data and from unauthorized access on your HP iPAQ. In addition, Odyssey Client
allows easy and secure connection to a wireless network. This document is designed to assist you
in understanding security and how it works on HP iPAQ devices.
Security
Security is a crucial issue facing business users today. Without strong security protection, a lost or
stolen mobile device can give unauthorized users easy access to mission-critical data and network
resources, exposing the business to potential legal liability, financial loss, and competitive
espionage.
For these reasons, strong security is an indispensable asset for mobile business computing devices
such as HP iPAQ handhelds. HP iPAQ devices address these security challenges head-on with a
unique mix of advanced features and tools designed to prevent unauthorized access to user data.
Several important technologies converge to make it happen:
• HP ProtectTools secured by CREDANT Technologies uses many of the same capabilities found
in that company's enterprise-class Mobile Guardian® product, including user authentication and
data encryption. (Authentication is the process of granting or denying someone access to a
network resource.)
• Odyssey Client developed by Funk Software, Inc. allows users to connect their device (HP iPAQ
hw6900 Mobile Messenger series only) to multiple secured wireless networks. Odyssey Client
supports networks that adhere to the 802.11b wireless LAN standards. These networks can be
found in hotels, airports, and other Internet hotspots.
•A special Biometric Fingerprint Reader allows users to easily login with a swipe of the finger (HP
iPAQ hx2700 series Pocket PC only) and/or with a PIN (personal identification number). This
feature provides highly secure, convenient, and fast authentication—without users having to remember passwords.
• Full virtual private network (VPN) and WEP-enhanced security is included in the Microsoft
operating system. A VPN provides enhanced security when accessing corporate data over the
Internet. WEP provides 64-bit and 128-bit encryption security when connected via wireless
networks (802.11b).
• Even more advanced security for wireless communication through built-in support for 802.1X and
WPA (Wi-Fi Protected Access) along with support for LEAP and TKIP. LEAP is used for
authentication purposes.
Mobile viruses are not currently a serious threat; but, it is important be aware of potential risks to
your HP iPAQ. Viruses (also called worms or Trojan horses) are malicious and can be widely
distributed. When you download programs or files that are already infected, a virus can spread
between your personal computer, laptop, or other removable storage. To get more information
about mobile viruses, visit http://www.microsoft.com/athome/security/viruses/mobilevirus.mspx
.
2
HP ProtectTools
The special security technology found in many HP iPAQ devices is provided by HP ProtectTools, a
suite of built-in, not bolted on security solutions. These security solutions are based on the same
technologies used by market leader CREDANT Technologies Inc. CREDANT Mobile Guardian
(CMG) provides solutions that reduce specific security risks to handheld users. These security
solutions provide certain advantages that allow you to protect your device more effectively. The first
layer of security involves PIN or password access for HP iPAQ devices. A second layer of defense
involves data encryption, which helps ensure that sensitive information remains confidential.
You can encrypt e-mail messages, attachments, My Documents, and other files that are then
automatically protected whether stored on the device or an external storage card.
(By default, all data in the My Documents folder is encrypted.) If you forget your PIN or password,
you can regain access by entering an answer to a pre-selected question.
If a device is lost or stolen, aggressive failsafe actions can be automatically invoked to hard reset
the device back to factory defaults after a pre-determined number of access attempts.
Using HP ProtectTools
HP ProtectTools helps protect your device and the data stored on it. When HP ProtectTools is
enabled, you may have an option to enroll a fingerprint or enter a PIN and/or password to access
the device.
Once you have set the security features on your device and are unable to successfully swipe your
fingerprint or forget your PIN or password, you can access your device with a back-up question and
answer.
®
You should only need to set up HP ProtectTools one time. If needed, you can make changes to any
of your security settings later.
Refer to the HP iPAQ documentation on the
about:
• Setting up HP ProtectTools
• Managing security options
• Changing your HP ProtectTools settings
• Encrypting/decrypting data
Companion
CD or
Getting Started
CD to learn more
Odyssey Client
Using Odyssey Client, you can do the following:
• Connect your HP iPAQ to a wireless network
• Connect peer-to-peer to other devices on a network
• Configure multiple networks to connect to various networks (possibly using different credentials
and/or authentication methods)
• Use 802.1x to authenticate to a network
• Use various authentication methods (such as EAP-TTLS, EAP-PEAP, and EAP-TLS protocols) to
keep your credentials secure
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