HP iPAQ rx3000 How Do I...?

HP iPAQ rx3000 series Mobile Media Companion

How Do I...?

Look inside to find answers to frequently asked questions about product setup, features, and more.

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HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of Hewlett-Packard Company in the U.S. and other countries.

iPAQ is a trademark of Hewlett-Packard Development Company, L.P. in the U.S. and other countries.

Microsoft, Windows, the Windows logo, Outlook, and ActiveSync are trademarks of Microsoft Corporation in the U.S. and other countries.

HP iPAQ Mobile Media Companion is Powered by Microsoft® Windows®.

Windows Mobile

Nevo, NevoMedia, Nevo Backup, NevoEdit, the Nevo logo, and the Nevo home screen are trademarks of Universal Electronics, Inc. in the U.S. and other countries.

All other product names mentioned herein may be trademarks of their respective companies.

2003 software for Pocket PCs

SD Logo is a trademark of Secure Digital.

Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided “as is” without warranty of any kind, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard.

WARNING: Text set off in this manner indicates that failure to

follow directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow

directions could result in damage to equipment or loss of information.

How Do I Guide HP iPAQ rx3000 series Mobile Media Companion Second Edition (August 2004) Document Part Number: 364356-002

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How Do I Find My User’s Guide?. . . . . . . . . . . . . . . . . . . . 1

How Do I Synchronize Calendar, E-mail, Contact Data and More between My HP iPAQ and PC (installing Microsoft

ActiveSync and establishing Partnerships)? . . . . . . . . . . . . 3

How Do I Regain Functionality if My HP iPAQ Locks

Up or Runs Slowly (Perform a Soft “Normal” Reset)? . . . . 9

How Do I Switch from the Launch Page

to the Traditional Today Screen? . . . . . . . . . . . . . . . . . . . . 11

How Do I Maximize Battery Life? . . . . . . . . . . . . . . . . . . 12

How Do I View Pictures That I Have Already Taken? . . . 13

How Do I Turn Wi-Fi On or Off? . . . . . . . . . . . . . . . . . . . 14

How Do I Use Wi-Fi? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

How Do I Connect to My Wireless Home Network? . . . . 16

How Do I Configure My Wireless Settings to Use iPAQ

Mobile Media? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

How Do I Find the Media Servers and Media Players

that I Can Access with iPAQ Mobile Media? . . . . . . . . . . 25

How Do I Use Windows Media Player to Play

Copy-Protected Music and Video on My HP iPAQ?. . . . . 27

How Do I Protect My HP iPAQ

Screen and Camera Lens from Damage or Cracking? . . . . 31

How Do I Migrate Data from Palm Desktop to

Windows Mobile 2003? . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

How Do I Print Wirelessly? . . . . . . . . . . . . . . . . . . . . . . . . 34

How Do I Restore My HP iPAQ Default Settings and Erase All My Data (Perform a Hard “Full” Reset)? . . 37

How Do I Manage Available Storage? . . . . . . . . . . . . . . . 39

How Do I Back Up and Restore My Data? . . . . . . . . . . . . 43

How Do I Determine if the Battery is Charging? . . . . . . . 44

How Do I Check the Battery Level? . . . . . . . . . . . . . . . . . 45

Contents

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How Do I Transfer Files from My Personal Computer

to My HP iPAQ ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

How Do I Turn Bluetooth On and Off? . . . . . . . . . . . . . . . 48

How Do I Insert and Remove SD Cards from

Expansion Slot? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

How Do I Find the Product ID, Model ID and

Serial Number of My HP iPAQ? . . . . . . . . . . . . . . . . . . . . 51

How Do I Stop DockWare? . . . . . . . . . . . . . . . . . . . . . . . . 53

How Do I Find Information On Topics Not Covered

in This Booklet? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

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This document is intended to answer the most frequently asked questions regarding the HP iPAQ rx3000 series Mobile Media Companion. For complete setup and installation instructions, refer to the Getting Started document in the box or the User’s Guide located on the Companion CD. For further support, visit www.hp.com/support to chat with an HP support specialist.

How Do I Find My User’s Guide?

To find your HP iPAQ rx3000 series Mobile Media Companion User’s Guide, follow these steps:

1. Locate the Companion CD that came with your HP iPAQ.

2. Insert the Companion CD into your personal computer. (The Introduction demo automatically starts.)

3. Click Skip Introduction to skip the Introduction demo.

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4. Click User’s Guide to open the printable document.

Note: In addition to the Companion CD, you also have the HP

Image Zone CD. The HP Image Zone application allows you to view and edit image files that are stored on your HP iPAQ.

In addition to the User’s Guide, the Companion CD contains:

■ Bonus Software from HP

■ Microsoft ActiveSync 3.7.1

■ Microsoft Outlook 2002

■ Know Your Options (Accessories Information)

■ Link to Worldwide Telephone Numbers

http://www.hp.com/country/us/eng/wwcontact.html

■ Important Safety Information

Note: All of the documents located on the Companion CD are in

printable format, if you prefer a hard copy document.

All of the software is designed to be installed on your personal computer or HP iPAQ to enhance your ability to use your Mobile Media Companion to its fullest potential.

Note: It is recommended that you save the original package for

the Companion CD because the Microsoft product key for installing Microsoft Outlook is located on the sticker on the CD packaging. You will need that information if you ever want to reinstall Outlook on your personal computer.

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How Do I Synchronize Calendar, E-mail, Contact Data and More between My HP iPAQ and PC (installing Microsoft ActiveSync and establishing Partnerships)?

Synchronizing your HP iPAQ and your desktop, notebook, or laptop computer allows you to keep the same information (such as calendar, contacts, and e-mail messages) in both places, making it available when you work on your desktop, notebook, or laptop computer or when you take your HP iPAQ on the go.

Microsoft ActiveSync, located on the Companion CD, is the software that allows your HP iPAQ and your personal computer to communicate with each other.

Before you connect your HP iPAQ to your computer, insert the Companion CD into your computer and let the HP iPAQ Setup Wizard guide you step-by-step in setting up your HP iPAQ and computer.

Note: If the HP iPAQ Setup Wizard detects an earlier version

of ActiveSync or Outlook on your computer, it prompts you to install the most recent version from the Companion CD. It is recommended that you do so.

To run the HP iPAQ Setup Wizard and install Microsoft ActiveSync:

1. Before you connect your HP iPAQ to your desktop, notebook, or laptop computer with the desktop cradle or sync cable, insert the Companion CD that came with your HP iPAQ into the CD-ROM drive on your computer. The Companion CD starts automatically.

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❏ If the CD doesn’t start automatically (auto run), click

Start > Run. Type D:\ (where D is the location of your CD-ROM drive) in the Open: text box and click OK. Double-click setup.exe to run the Setup program.

Note: The Experience HP iPAQ introduction demo automatically

starts after inserting the Companion CD into your personal computer. This introduction demo highlights the things you can do with your new HP iPAQ. To skip this introduction demo, click

Skip Introduction.

2. Select Start Here from the main menu and follow the instructions on the screen.

To create an ActiveSync partnership between your HP iPAQ and your personal computer, wait for the prompt.

3. When prompted, use the desktop cradle or sync cable to connect your HP iPAQ and your personal computer as follows:

❏ If you have an rx3700 series, connect the USB connector

to the USB port on your computer. Insert the HP iPAQ into the desktop cradle. Connect the AC adapter to the desktop cradle to charge it.

❏ If you have an rx3100 or rx3400 series, connect the sync

cable to the USB port on your computer and the other end to the HP iPAQ. Connect the AC adapter to the sync cable to charge it.

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4. When the Set Up a Partnership screen is displayed, select Standard Partnership and click Next.

5. When the New Partnership screen displays, select Synchronize with this desktop computer, then click Next.

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6. When the Select Number of Partnerships screen displays, choose whether you want to synchronize with one computer or two (e.g., home and office).

7. When the Select Synchronization Settings screen displays, check the items you want to synchronize between your HP iPAQ and your personal computer.

Note: Some of the synchronization settings can be customized. If

you select an item that can be customized, the Settings button is enabled. Click the Settings button to modify an item.

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8. When the Setup Complete screen displays, click Next. ActiveSync starts to synchronize.

Do you want to learn more about:

■ setting up a guest partnership?

■ setting up a partnership with a server?

■ setting up a partnership with two computers?

■ setting up a partnership for two handheld devices?

■ using an infrared connection?

■ using the Wireless LAN and a server?

For more information, refer to the User’s Guide on the Companion CD.

For additional information, refer to the Microsoft Windows Mobile 2003 website at www.microsoft.com/windowsmobile/resources/support/pocketpc Fill in your region, your device, and your operating system; then click the Get Support button. Under Support Topics on the left side of the window, select ActiveSync.

Troubleshooting your Synchronization Settings

Note: If you must log onto a server such as your company’s

Virtual Private Network, you may receive a message from ActiveSync telling you it is unable to synchronize. You must first log onto the server in order for ActiveSync to synchronize.

Occasionally when attempting to synchronize to a personal computer, you might receive an “Unable to Detect Device” error message. This usually means your HP iPAQ is not properly connected to the desktop cradle or sync cable.

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If you get this error:

1. Make sure the desktop cradle or sync cable USB connector is securely connected to your personal computer.

2. Once the connection issue is resolved, ActiveSync begins synchronizing automatically.

If ActiveSync does not begin synchronizing, start it manually. On your personal computer, click Start > Programs > Microsoft ActiveSync > Sync.

To find out how to resolve other error messages, see “Troubleshooting,” in the User’s Guide located on the Companion CD.

There are many error messages that can be received when synchronizing. For the best answers to troubleshooting these errors, refer to the Microsoft Pocket PC 2003 Web site at www.microsoft.com/windowsmobile/resources/support/pocketpc. Fill in your region, your device, and your operating system, then click the Get Support button. Select the Support Topic that best applies to the error message you received.

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How Do I Regain Functionality if My HP iPAQ Locks Up or Runs Slowly (Perform a Soft “Normal” Reset)?

A soft reset does not erase any programs or saved data. Before performing a soft reset, be sure to save any unsaved data since any unsaved data will be lost.

Perform a soft reset when:

■ You want to stop all running applications.

■ After installing a new application.

■ If your HP iPAQ “locks up.”

Follow these steps to save data and reset your HP iPAQ:

1. Press the iTask button.

2. Tap and hold on any application in the list.

3. Tap on Close All Tasks.

4. Locate the recessed Reset button on the bottom of your HP iPAQ.

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5. Use the stylus to lightly press the Reset button. The HP iPAQ restarts and displays the Launch Page or traditional Today screen.

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How Do I Switch from the Launch Page to the Traditional Today Screen?

You can switch from the Launch page to view the traditional Today screen. To begin, on your HP iPAQ:

1. Tap Start > Settings>Today.

Launch Page Traditional Today Screen

Note: The built-in HP Photosmart camera is available only in

select HP iPAQ models. To upgrade your model, please refer to the Accessories Brochure for information on the HP Photosmart Mobile Camera.

2. In Settings, tap the Items tab and uncheck the iPAQ Entertainment box to turn off the Launch page.

3. Under the Items tab, check the options you want to view on the traditional Today screen.

4. Click OK to accept your selections. The traditional Today screen displays.

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How Do I Maximize Battery Life?

There are a number of ways to make sure your battery lasts as long as possible between charges. You can use as many as necessary to maximize your battery life.

■ Tap Start > Settings > System tab > Power > Main tab, then

set the HP iPAQ to turn off after a short time, if it is not being used.

■ Tap Start > Settings > System tab > Backlight, then set the

backlight to go off quickly after you stop using your HP iPAQ.

■ Turn off Bluetooth power when not in use. To turn off

Bluetooth, tap the Wireless icon in the lower-right corner of the Launch page or traditional Today screen, then tap Bluetooth button.

■ Turn off Wi-Fi power when not in use. To turn off Wi-Fi, tap

the Wireless icon ( ) in the lower-right corner of the Launch page or traditional To da y screen, then tap the Wi-Fi

button.

■ Leave your HP iPAQ connected to AC power at all times

when you’re not using it.

■ Tap Start > Settings > Connections tab > Beam, then

uncheck the “Receive all incoming beams” checkbox to receive infrared beams manually.

■ To ensure you always have battery power available, invest

in a spare battery or optional Extended Battery. For more information on purchasing optional batteries, visit the HP Web site at www.hp.com/go/ipaqaccessories.

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How Do I View Pictures That I Have Already Taken?

To view pictures using your HP iPAQ, follow these steps:

1. From the Start menu, tap Programs > HP Image Zone.

2. Tap a thumbnail (i.e., a small representation of a larger image) to select the picture. A preview of the picture and information about it displays.

Note: By default, all photos taken with the built-in HP

Photosmart camera are stored in the My Documents/My Pictures folder. The default filename for photos is “HPIM0001.” The default filename for videos is “HPIM0001.”

If photos are moved to an SD card, they will be stored in DCIM\100HPIPQ\ directory.

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