HP (Hewlett-Packard) iPAQ Pocket PC User Manual

HP iPAQ Pocket PC is a Microsoft
Windows® Powered Pocket PC

© 2003 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the
express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional
warranty. HP shall not be liable for technical or editorial errors or
omission contained herein. Microsoft, Windows, and the Windows
Logo are registered trademarks or trademarks of Microsoft Corporation
in the United States and/or other countries.

Printed in Singapore.

®

HP Customer Information Centre
Australia 13 23 93
China 800 820 2255

021 5050 4800
Hong Kong 800 938833
India 1 600 112267
Indonesia 0800 1 111 222

008 800 330 005
Korea 080 703 0700
Malaysia 1800 88 4848
New Zealand 0800 266 727
Philippines 1800 1 331 4488
Singapore 1800 748 4488

1800 278 8100
Taiwan 0800 236686
Thailand 1800 060 055

1800 060 054

The HP iPAQ Pocket PC Series

Flexibi lity
Connectivi ty
Pr oductivity

For people who are
always on the go

The HP iPAQ
Pocket PC

–

designed to
keep you one
step ahead

Whether you’re a technophile dreaming of
a wirelessly connected life or a busy professional
looking for a comprehensive business solution,
there’s an HP iPAQ Pocket PC to suit your

needs and budget. The HP
iPAQ Pocket PC features a
broad range of wireless
capabilities including
integrated Bluetooth
technology and, in select
models, wireless connectivity
through WLAN cards.
means, you can stay
connected no matter where

you are. The removable and
rechargeable battery keeps you powered up
when you’re on the move and the Universal
Remote function provides you with complete
control of your home entertainment system.
The HP iPAQ Pocket PC – it will change the
way you live, work and play, forever.

™

HP iPAQ Pocket PC h1900 series

SDIO slot

Today Button

Inbox Button

It helps yo u stay in touch with your world

The HP iPAQ h1900 series features the most portable
Microsoft
range. No matter where you are, the Integrated Bluetooth
technology provides you with wireless connectivity to
other Bluetooth
and laptops.

The SDIO (Secure Digital Input/Output) slot allows you to
snap in memory cards for transferring and storing MP3s,
pictures and more. And with its powerful multi-media
capabilities, you can play games, watch videos or listen to
music; it’s a complete entertainment system that slides easily
into your pocket.

®

Windows® powered Pocket PCs in the HP iPAQ

™

devices, including mobile phones, printers

™

5-way Navigation
Button

Contact List
Button

Calendar Button

The HP iPAQ models in the h1900 series are Microsoft® Windows® Powered Pocket PCs

Slim, sleek design
Integrated Bluetooth

What’s more, if you’re on the road and really need to work,
pocket versions of Microsoft Outlook, Word, Excel and
Internet Explorer for Pocket PC will help you get it done
quickly and easily.

Multi-media enabled

™

Stereo headphones

HP iPAQ Pocket PC h2200 series

Dual CF and SDIO slots
LED Power Indicator

Active Bluetooth
Indicator

Calendar Button
Contact List Button

™

It helps you take control of your life

The Microsoft® Windows® powered HP iPAQ h2200 series
is wireless ready , which means, with the addition of a WLAN
card, you can access the Internet, your email and important
work files when you’re on the move. The SDIO dual expansion
slots allow you to snap in memory cards and third par ty
hardware such as scanners, cameras and printers; allowing
you to manage more data than ever before.

The HP iPAQ h2200 series redefines productivity. With
iPAQ Backup and pocket versions of Microsoft Outlook,
Word, Excel and Internet Explorer for Pocket PC, you can
keep working wherever you go.

5-way Navigation
Button

Inbox Button
iTask Button

The HP iPAQ models in the h2200 series are Microsoft® Windows® Powered Pocket PCs

Wireless ready
Integrated Bluetooth

™

Removable, rechargeable battery

Dual expansion slots
Multi-media enabled

HP iPAQ Pocket PC h5500 series

SDIO slot
Antenna
Wireless LAN

Indicator
Active Bluetooth

Indicator
Volume/Record

Speaker

iTask Button
Inbox Button

™

It helps you run your business
from almost anywhere

The Microsoft® Windows® powered HP iPAQ h5500 series
is designed with the corporate user in mind. It offers more
business critical features than any other PDA in the market
today. For device and data security, there is a biometric
fingerprint reader and 64/128-bit WEP file encryption software
to ensure exclusive access to confidential files.

The integrated wireless capabilities provide you with access
to the Internet at Wi-Fi hotspots in cafes, hotels and airports.
And the SDIO expansion slots allow you to scale the
performance of the HP iPAQ to meet your future business
needs. What’s more, the HP iPAQ h5500 series comes with
pocket versions of Microsoft Outlook, Word, Excel and
Internet Explorer for Pocket PC.

5-way Navigation
Button

Fingerprint Reader
Contact List Button

Calendar Button
Microphone

The HP iPAQ models in the h5500 series are Microsoft® Windows® Powered Pocket PCs

Biometric fingerprint reader
Integrated Bluetooth

™

Multi-media enabled

Advanced power
management

Removable,
rechargeable battery

HP iPAQ
wireless solutions
to suit your business

Whether you need to build a complete data
driven CRM tool for your company , empower
sales personnel in the field, or keep track of
warehouse inventory, there’s an HP iPAQ

wireless solution to meet the
demands of your business.

The following pages feature
nine success stories that
illustrate how the HP iPAQ
has been effectively deployed
to streamline business
practices across different
industries – saving companies
time, work and money.

The Body Shop chooses the HP iPAQ Pocket PC
to improve customer service

When the Body Shop approached HP for a solution for its business, the
brief was very clear – streamline the checkout process. The HP iPAQ
Pocket PC Point of Sale (POS) system was the answer.

Mobile checkout points provide a wealth of product information and
instant receipts for sales transactions. The familiar Windows-based
interface makes the HP iPAQ easy to use and allows synchronised data
transfer between the mobile units, making sales tracking and reporting
much easier.

Today, instead of the traditional cash-register based checkout, Body Shop
outlets in Hong Kong offer customers a brand new way to shop. Store
assistants armed with HP iPAQ mobile POS systems help customers get
information and purchase goods when and where they want. No more
queuing to make payments or ask questions. The HP iPAQ has reduced
customer wait times, improved service levels and helped the company
maximise display space without compromising on checkout points.

HP iPAQ success story

The Body Shop, Hong Kong

The challenge

- Improve customer service and revenue per outlet by
streamlining the checkout process

The solution

- Mobile POS system that utilises HP iPAQ equipped
with 802.11b CompactFlash wireless LAN adapters
and thermal printers

- System integration through I-Zone development

The results

- Reduction in average waiting time

”The HP iPAQ was an obvious
choice for us. We looked
at other platforms but for
the perfect convergence
of usability, performance,
versatility and convenience,
HP iPAQ stands out from
the rest.“

- Multiple points of sale provided consumers with a more
convenient shopping experience

- Increased productivity of retail outlets

Karin Ong
General Manager
and Executive Director
The Body Shop

Bandi & Luni’s increases operational efficiency
with the HP iPAQ Pocket PC

Bandi & Luni’s Korean outlet is one of the largest bookstores in Asia. It
carries more than two million books and with such large volumes of stock,
customers were finding it increasingly more difficult to locate the books
they wanted.

The PC search facilities presented another problem; they were too complex
and off-putting for many customers, particularly the elderly and those
lacking basic computer skills. The customer-friendly solution came in the
form of a pocket-sized HP iPAQ.

With HP iPAQ Pocket PCs, store assistants are able to carry out a multitude
of tasks, from stock ordering and inventory checks to book searches,
product returns and inter-store book transfers, while on the move.

Floor staff utilise the instant messaging capabilities of the HP iPAQ to
communicate with each other and service the same customer within different
sections of the store. In addition to reducing costs, increasing operational
efficiency and raising customer service standards, the HP iPAQ solution
has also significantly reduced the number of staff required to run the store.
What’s more, the Microsoft
& Luni’s back-end system, which enables easy data transfer and sharing.

This new interactive service has been well received with traditional and
modern customers. Thanks to HP, Bandi & Luni’s has found a way to keep
its customers coming back time and time again.

®

Windows® platform is compatible with Bandi

HP iPAQ success story

Bandi & Luni’s, Korea

The challenge

- Increase sales by providing customers with the
information they need, instantly

The solution

- HP iPAQ Pocket PC h5450

- Customised book search and logistics management
system with wireless access

The results

- 50% reduction in personnel required for the
shop floor

- Increase in sales due to the fact that customers who
use the HP iPAQ search system purchase goods

“Customers who find the books
they are looking for using the
HP iPAQ search system make
a purchase almost without fail,
and this leads to an increase
in revenue.”

Kim Jong-Hwa
Director
Bandi & Luni’s

Unitech employs a more targeted approach to
sales using the HP iPAQ Pocket PC

Unitech, one of Taiwan’s largest national distributors of IT products, found
it was unable to capitalise on sales opportunities due to the lack of
customer information available to field staff. To overcome this problem,
Unitech presented its sales personnel with the HP iPAQ Pocket PC; this
provided instant access to each customer’s buying patterns, their preferred
brands and the complete IT infrastructure of the company – empowering
sales personnel to make product recommendations based on specific
customer needs.

With the new system, detailed information is available across 3,000
categories of product and market research and price negotiation can be
conducted instantly. Customers can even place orders, make payments
and confirm delivery dates in one single meeting. This increases productivity
among the sales force and helps Unitech build stronger relationships with
its key clients.

HP iPAQ success story

Unitech, Taiwan

The challenge

- Maximise sales opportunities by providing sales
personnel with instant access to customer information

- Enhance customer service

The solution

- HP iPAQ Pocket PC h3900

- Mobile business management application

The HP iPAQ Pocket PC
empowers sales personnel
to make product
recommendations based
on specific customer needs.

The results

- More proactive sales of product due to fast access
of customer information

- Improved Customer Relationship Management

- 20% increase in productivity among the sales force

Colours by the Bay goes wireless with
the HP iPAQ Pocket PC

When you have three young children who all want to eat something
different, a simple family lunch can turn into complete chaos. It was this
small customer insight that led Andrew Tan, a local entrepreneur, to
develop a new restaurant concept that would satisfy individual palates
– seven restaurants housed within a 26,000 sq ft area where customers
can choose from a variety of Chinese, Italian, Thai, Japanese, Wester n
cuisines and even local fare.

Each restaurant is equipped with several HP iPAQ Pocket PCs, which act
as Point of Sale (POS) terminals for all ground staff. The menus for each
of the seven restaurants are stored in the HP iPAQ and when a customer
places an order, the waiter keys it directly into the device. The Pocket PC
then sends the request wirelessly via 802.11b technology to three fixed
terminal stations within the restaurant – the kitchen, the beverage counter
and the cashier. This eliminates the need for keeping paper records of
transactions and makes the ordering process much faster.

While Tan manages the Colours by the Bay group, each restaurant is
independently owned and run. However, they all share a common vision
and more importantly, the HP iPAQ POS system.

HP iPAQ success story

Colours by the Bay – The Esplanade, Singapore

The challenge

- Implementation of an intelligent ordering system
that allows cross-ordering of menu items from seven
different restaurants

The solution

- HP iPAQ Pocket PC h3850

- Wireless 802.11b connection with multiple fixed
terminal stations

The results

- Customer satisfaction; with the HP iPAQ wireless
system customers enjoy greater product availability
and faster delivery

“In our business, service is
of utmost importance and the
HP iPAQ wireless system is
so efficient that the drinks
sometimes arrive before the
waiter has finished taking the
food orders.”

Andrew Tan
Manager
Colours by the Bay

- Cost savings; 30% reduction in manpower costs due
to a significant increase in productivity among staff

Guidant Australia streamlines its inventory control
and saves $350,000 thanks to the HP iPAQ

When Guidant Australia– the developer of world-leading cardiovascular
medical equipment – approached HP, it was facing serious problems with
its inventory control. About 70 percent of the company’s stock was released
to 80 hospitals across Australia and the mobile sales force had to manually
check 20,000 units from faxed copies of the stock inventory – a time
consuming process and one that made discrepancies difficult to reconcile.

™

The solution presented itself in the form of a Bluetooth
Pocket PC and i.Scan, a custom-designed inventory management tool that
allows sales staff to validate the company’s stock instantly. A handheld
scanner is run across the barcode of each piece of equipment and the
data is transmitted to Guidant’s central database via a Bluetooth™ enabled
mobile phone linked to the HP iP AQ. In just six months, this simple operation
saved Guidant Australia approximately $350,000 by reducing stock write­offs, which have since fallen from three percent to one percent.

enabled HP iPAQ

HP iPAQ success story

Guidant Australia

The challenge

- Reduce the time needed to validate
consignment inventory

- Improve customer service

The solution

- HP iPAQ Pocket PC h3870, Ericsson T68 mobile
phone and Symbol Technologies SPS3000
barcode scanner

- HP ProLiant system, running SAP R/3 and Microsoft
SQL Server 2000

“Using the HP iPAQ system,
we are able to identify stock
that is nearing its expiry and
redeploy it to hospitals where
it has high usage.”

Mark Summerville
Business Manager
Guidant Australia

The results

- Stock validation time has been reduced by 80 percent

- Cost saving of approximately $350,000 in six months
of operation

- Faster delivery of equipment to customers

CMG Asia speeds up the sales cycle with
an HP iPAQ business solution

CMG, one of Asia’s leading financial services providers, realised that
closing sales on the spot was critical to success and a change in processes
could provide the company with an unbeatable competitive edge. The key
to this plan was to ensure that the CMG sales force had quick access to
information at all times.

With the HP iPAQ Pocket PC, the CMG team can access policies and
underwriting guidelines no matter where they are. Built-in financial planning
tools such as risk assessment and financial status analysis help them create
tailor-made solutions based on specific parameters. And prospective clients
can instantly evaluate alternatives using key criteria such as premium rates.

With the HP iPAQ, consumers can now get CMG financial solutions
anytime, anywhere. There’s no more waiting for the agent to return to the
office, process a service offering and present an appropriate proposal.

HP iPAQ success story

CMG Asia, Hong Kong

The challenge

- Achieve a competitive edge by delivering
on-the-spot financial products and planning services

The solution

- An end-to-end mobile solution based on HP iPAQ
with INTERACTlife’s insurance agent software that
incorporates product information, premium calculation
and data capture functions

- Back-end system based on HP 9000 UNIX servers,
HP ProLiant synchronisation and database server

- INTERACTlife WTA Synchronisation software
supporting 2-way data update over GPRS, WLAN,
Bluetooth

The results

- Instant premium calculation that speeds up the sales
cycle and improves agents’ ability to close deals on
the spot

- Up-to-date insurance and financial product information
is available right at the agent’s fingertips through
the HP iPAQ

™

and PC Cradle

“Compared to other platforms,
the HP iPAQ offers more
performance and expansion
possibilities, such as built-in
support for Bluetooth, which
makes it easier for us to add
future functionality such as
remote connectivity.”

- Vast improvement in response time leading to greater
customer satisfaction

- Improved communication and support from the office

Chris Lane
Regional Manager
Information Technology
CMG Asia

KONE reduces customer response time with
the HP iPAQ Pocket PC

KONE– the market leader in industrial engineering– designs, installs and
services elevators, escalators and auto-walks. With over 10,000 installations
in Australia and New Zealand, the company found that responding to
over 40,000 service calls each year required a faster and more efficient
way to meet its customer’s needs.

™

With the deployment of Bluetooth
customer information and technical data can be retrieved anytime, anywhere.
This helps company technicians evaluate and resolve faults and complete
maintenance work faster than ever before. The wireless solution allows
seamless transfer of data to KONE’s ERP system through GPRS enabled
mobile phones, which means customer reports can now be created in real
time and delivered by email, fax or through the Internet.

Today, KONE’s approach to customer care has removed the need for
tedious, paper-based manual systems and the new flexible, integrated and
automated communication solution has dramatically reduced customer
service response time.

enabled HP iP AQ Pocket PCs, the latest

HP iPAQ success story

KONE, Australia/New Zealand

The challenge

- Reduce customer service response time through
real-time data analysis and delivery

The solution

- HP iPAQ Pocket PC h3970, Nokia 6310 and the
Symbol SPS3000 barcode sleeve

- Compaq ProLiant web system on Windows platform
and HP 9000 Series server (HP-UX)

- Custom designed software for the HP iPAQ, networked
to the company’s SAP/R3 business system

“The HP iPAQ solution raises
the benchmark in service
delivery, creating a new
paradigm for responsive and
professional customer care.”

Chris Cassettari
Modernisation Director
KONE

The results

- Reduced from weeks to hours the time it takes to initiate
a call, retrieve customer data, complete the task and
finalise company and customer reporting

The HP iPAQ Pocket PC helps Sembawang
Shipyard with manpower deployment

Sembawang Shipyard assists clients from over 35 countries with ship repair
and conversion. With over 200 vessels handled annually , efficient deployment
of the company’s workforce is critical to the cost, manning and management
of Sembawang’s projects. W ith HP iPAQ Pocket PCs, supervisors on board
the vessels can check workers’ qualifications, skill sets and legal status by
scanning their identification barcodes. Wireless data links help managers
on the ground make instant cross and re-deployment decisions based on
real-time intelligence. And supervisors can wirelessly access project
information from databases residing on the company’s enterprise server
system, providing better estimations of manpower requirements and sub­contracting costs.

The HP iPAQ solution has replaced manual labour tracking on job sheets
and minimised administrative work, resulting in significant time and cost
savings. Thanks to the HP iPAQ, Sembawang can make more informed
and timely manpower decisions with the flexibility to respond to a dynamic
work environment.

HP iPAQ success story

Sembawang Shipyard, Singapore

The challenge

- Optimise the use of the company’s workforce by
using real-time intelligence to make more informed
deployment decisions

The solution

- HP iPAQ Pocket PC

- Enterprise server system allowing wireless access
to the HP iPAQ

- Wireless Bridges enabling high-speed long-range
outdoor links

The results

- Reduction in administrative work resulting in
significant cost savings for the company

- Improvement in the estimation of manpower
requirements, sub-contracting costs and patterns
of manpower deployment

“It is envisaged that a wireless
solution would allow for the
real-time reporting of our
workforce. Such ‘deployment
intelligence’ will also allow us
to optimise the use of our
workforce in the dynamic
work environment.”

Mr Heng Chiang Gnee
Managing Director
Sembawang Shipyard Pte Ltd

The HP iPAQ Pocket PC helps Shu-Te University
create a mobile campus

In Yanchao village in the Kaoshiung county of Taiwan, a revolution is
underway that will transform university education forever. The Shu-Te
University is experimenting with mobile teaching and administration. Using
HP iPAQs, teachers at Shu-Te are able to consult to students anywhere,
anytime. The entire campus is wireless enabled, making mobile teacher­student interaction a reality. Apart from overcoming the logistical hurdles
of venue, coordination and recording of interactions, HP iPAQs allow
teachers to access student information and tutorial records no matter where
they are – eliminating the need to carry bulky paper files around the campus.

Online teacher-student meetings, referrals for counselling and evaluation
are now standard practice at Shu-Te University. And in the near future,
student’s results, attendance records and photographs will also be incorporated
into the system – which means students will be able to keep abreast of
activities on campus and pick their subjects without ever visiting the school.
The HP iPAQ, with its memory expansion capabilities, processing speeds
and user-friendly software, has proven to be the ideal choice for introducing
information technology to the 10,000 staff and students at Shu-Te.

HP iPAQ success story

Shu-Te University, Taiwan

The challenge

- Streamline the administration process by creating a
mobile campus

The solution

- HP iPAQ Pocket PC h3900

- Multi-media optical-fibre network enabling wireless
access to the Internet

The results

- Instant access of students’ tutorial records and
academic results

- More students’ problems resolved through effective
and efficient counselling

“In the past, when teachers
held meetings and discussions
with students, they had to carry
two thick stacks of student files
and search for the relevant
data. Now , with the HP iPAQ,
teachers can access the
student’s information and
tutorial records instantly.”

Lin Quanyi
Associate Professor
STU

Expand your HP iPAQ Pocket PC
with the latest accessories

If you need extra batteries for your HP iPAQ so you’re
never without power , or a slim keyboard to help you type
documents faster , you’ll find all the accessories you need
right here. Take a look through to see how you can make
your HP iPAQ work harder for you.

Accessories featured include:

Expansion packs
Batteries
Battery chargers
Adaptors
Cradles
Styli
Keyboards
Cases/Covers

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h1900 h2210 h5100 h5400 h5500Description

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h1900 h2210 h5100 h5400 h5500

253479-B21
287464-B21

249708-B21

249709-B21

170339-B22 CompactFlash card

216198-B21 Dual-slot PC card

253512-B21 920mAh Battery for

FA135A#AC3
FA136A#AC3
FA184A#AC3

FA120A#AC3

FA121A#AC3

FA115A#AC3

FA116A#AC3

FA127A#AC3

SD memory cards 128MB
SD memory cards 256MB
SD memory cards 512MB

PC card expansion
pack plus

CompactFlash card
expansion pack plus

expansion pack

expansion pack

removable jackets

•••••

•••

•

•••

•••

253516-011
253516-B21
253516-031

253629-001
253629-011
253629-031

253508-B21

274707-B21 Charger adaptor

253504-B21 Premier leather case

262207-B21 Zippered leather case

FA129A#ABG
FA129A#ABA
FA129A#ABU

FA130A#ABA
FA130A#ABG
FA130A#ABU

FA133A#AC3

FA124A#AC3

FA131A#AC3

Battery charger (AU)
Battery charger (US)
Battery charger (UK)

AC adaptor (US)
AC adaptor (AU)
AC adaptor (UK)

Auto adaptorFA125A#AC3

•••

•••••

•

•••••

•••

•••

253514-B21 1800mAh Battery for

290484-B21
290486-B21

311315-B21 900mAh battery

FA128A#AC3

FA139A#AC3
FA140A#AC3

FA114A#AC3

FA110A#AC3

removable jackets

Slim battery 1250mAh
Extended battery 2500mAh

with adaptor

900mAh slim battery

•••

•••

•

313295-B21
282348-B21

•

FA117A#AC3

FA119A#AC3

FA138A#AC3
FA137A#AC3

FA160A#AC3

Expandable case217883-B22

Cover pack249707-B21

Screen Protector - 3pk
Rugged case

iPAQ Leather holster case339656-B21

•••

•••

••••

••

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h1900 h2210 h5100 h5400 h5500

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h1900 h2210 h5100 h5400 h5500

249693-001
249693-031

FA161A#AC3

FA118A#ABA
FA118A#ABU

FA141A#ABA

FA126A#AC3

FA113A#AC3

FA111A#AC3

iPAQ Nylon case339657-B21

Foldable keyboard (US Eng)
Foldable keyboard (UK Eng)

Slim keyboard (US Eng)312391-001

Stylus three pack253510-B21

Stylus three pack311311-B21

Stylus three pack

••

••••

•

•

••

•••

268927-001
268927-B31

326030-371

FA132A#ABA

FA132A#B13

FA167A#UUF
FA165A#UUF

FA195A#UUF

CompactFlash modem (US)
CompactFlash modem (Intl)

Mobility kit311837-371

Starter kit plus

Essential kit336025-371

Style kit - Blue
Style kit - Tan

User kit

••••

•

•

•

•

•

250178-B21

250182-B21

311317-B21

FA122A#AC3

FA123A#AC3

FA112A#AC3

FA109A#AC3

Autosync cable
(USB/Serial)

(USB/Serial)

USB Desktop cradle
with battery slot

USB Desktop cradle
with battery slot

•••••

•••

•

•

VEO CF Camera334053-371

CF RadioFA182A#UUFDesktop cradle

••

••

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336754-B21 FA158A#AC3

FA158A#AB0

FA158A#AB2

336752-B21 FA156A#AC3

336753-B21 FA157A#AC3

336759-B21 FA147A#AC3

Windows Mobile 2003
for Pocket PC
UPGD, ENG (single user)

Windows Mobile 2003
for Pocket PC
UPGD, T-CH (single user)

Windows Mobile 2003
for Pocket PC
UPGD, S-CH (single user)

Windows Mobile 2003
for Pocket PC
UPGD 50 USERS, ENG
(50 users)

Windows Mobile 2003
for Pocket PC
UPGD 100 USERS, ENG
(100 users)

Windows Mobile 2003
for Pocket PC
UPGD, ENG (single user)
for h3950

•

•

•

•

•

•

339984-B21 FA178A#AC3

336755-B21 FA151A#AC3

339986-B21 FA179A#AC3

336757-B21 FA153A#AC3

339987-B21 FA180A#AC3

336758-B21 FA154A#AC3

Windows Mobile 2003 for
Pocket PC
UPGD 100 USERS, BT, ENG
(100 users) for h3970

Windows Mobile 2003 for
Pocket PC
UPGD, ENG (single user)
for h3850

Windows Mobile 2003 for
Pocket PC
UPGD, BT, ENG (single user)
for h3870

Windows Mobile 2003
for Pocket PC
UPGD 50 USERS, ENG
(50 users) for h3850

Windows Mobile 2003
for Pocket PC
UPGD 50 USERS, BT,
ENG (50 users) for h3870

Windows Mobile 2003
for Pocket PC
UPGD 100 USERS, ENG
(100 users) for h3850

•

•

•

•

•

•

339983-B21 FA176A#AC3

336761-B21 FA149A#AC3

339985-B21 FA177A#AC3

336762-B21 FA150A#AC3

Windows Mobile 2003 for
Pocket PC
UPGD, BT, ENG (single user)
for h3970

Windows Mobile 2003
for Pocket PC
UPGD 50 USERS, ENG
(50 users) for h3950

Windows Mobile 2003
for Pocket PC
UPGD 50 USERS, BT,
ENG (50 users) for h3970

Windows Mobile 2003
for Pocket PC
UPGD 100 USERS, ENG
(100 users) for 3950

•

339988-B21 FA181A#AC3

Windows Mobile 2003 for
Pocket PC
UPGD 100 USERS, BT, ENG
(100 users) for h3870

•

•

•

•

Quick Reference Guide

h1930 h1940 h2210 h5150 h5450 h5550

Dimensions

113.3mm (H) x 69.8mm (W)
x 12.8mm (D)

124g 124g 144.2g 186.9g 206g 206.8gWeight

Processor

Display type

Samsung (2410)
203MHz processor

Transflective TFT with LED backlight (64K colours, 16-bit) Transflective TFT with LED backlight (64K colours, 16-bit) Transflective TFT liquid crystal display

Yes Yes Yes Yes Yes YesTouch screen
240(W) x 320(H) 240(W) x 320(H) 240(W) x 320(H) 240(W) x 320(H) 240(W) x 320(H) 240(W) x 320(H)Resolution
64MB 64MB 64MB 64MB 64MB 128MBMemory - RAM
Na 13MB 3MB 4MB 17MBFile store

Yes Yes Yes Yes Yes YesInfrared port
SDIO ready,

Communications port

Audio

Battery 1250mAh Ion-Ion

™

MMC expansion slot
USB connectivity for

connecting to cradle or
directly to PC via cable

Speaker, microphone,

2.5mm stereo audio jack,
volume control, audio record
and playback

900mAh Ion-Ion
Polymer removable
and rechargeable battery

NoIntegrated Bluetooth
Yes, via CF or SD CardIntegrated Wi-Fi Yes, via CF or SD Card Yes, via CF or SD Card Yes, via PC Card and

NoIntegrated WWAN No Yes, via CF Card Yes, via PC Card, CF Card,

®

Microsoft

Operating system

HP Ergonomic design features Instant-on/off and Backlight

Pocket PC 2003

Instant-on/off and Backlight
Navigation button
Touch-sensitive display for stylus
4 programmable application

launch buttons - Calendar,
Contacts, Inbox,
and Today buttons

2 alarm settings
Built in speaker

iPAQ Image ViewerHP Exclusive applications Bluetooth

What’s in the Box HP iPAQ Pocket PC h1940,

HP iPAQ Pocket PC h1930,
USB Synchronisation cable,
AC Adaptor, Battery,
Getting Started Poster,
Charger adaptor,

2.5-3.5mm audio adaptor,
HP iPAQ Pocket PC
Companion CD

113.3mm (H) x 69.8mm (W)
x 12.8mm (D)

Samsung (2410)
266MHz processor

115.4mm (H) x 76.4mm (D)
x 15.4mm (W)

®

400 MHz Intel
technology-based processor

Xscale

133mm (H) x 84mm (D)
x 15.9mm (W)

138mm (H) x 84mm (D)
x 15.9mm (W)

400MHz Intel
PXA250 Applications Processor

®

(64K colours, 16-bit); 96mm viewable image (diagonal)

SDIO ready,
MMC expansion slot

USB connectivity for
connecting to cradle or
directly to PC via cable

Speaker, microphone,

2.5mm stereo audio jack,
volume control, audio record
and playback

900mAh Ion-Ion
Polymer removable
and rechargeable battery

SD, SDIO, MMC,
Compact Flash Type I and II

USB connectivity for
connecting to cradle or
directly to PC via cable

Speaker, microphone,

3.5mm stereo audio jack,
volume control, audio record
and playback

900mAh Ion-Ion
Polymer removable
and rechargeable battery

SD/MMC type standard,
SDIO ready

USB connectivity for
connecting to cradle or
directly to PC via cable

Speaker, microphone,

3.5mm stereo audio jack,
volume control, audio record
and playback

1250mAh Ion-Ion
Polymer removable and
rechargeable battery
Internal backup battery

SD expansion slot SDIO expansion slotInternal expansion slot

USB / serial connectivity
for connecting to cradle or
directly to PC via
cable Consumer IR and IrDA

Integrated speaker, integrated
microphone, 3.5mm stereo audio
jack, volume control, audio record
and playback

1250mAh Ion-Ion
Polymer removable and
rechargeable battery
Internal backup battery

Yes Yes Yes Yes Yes

Yes Yes

Yes, via PC Card, CF Card,
or GSM/GPRS expansion pack

Powered by

®

®

Windows

Microsoft
for Pocket PC 2002

Instant-on/off and
Backlight Power button

5-way Navigation button
Touch-sensitive display for stylus
5 programmable application

launch buttons - Calendar,
Contacts, Inbox, and iTask
and Record buttons

2 alarm settings
Built in speaker and

microphone, Volume up/down
and record button

iPAQ Fingerprint Reader
iPAQ Task Manager
iPAQ Backup
iPAQ Image Viewer
iPAQ File Store

Microsoft® Pocket PC 2003 Microsoft® Windows

Mobile 2003 Premium software
for Pocket PC

Instant-on/off and Backlight
Navigation button
Touch-sensitive display for stylus
4 programmable application

launch buttons - Calendar,
Contacts, Inbox,
and Today buttons

2 alarm settings
Built in speaker

™

Manager iPAQ Backup iPAQ Task Manager

Navigation button

Touch-sensitive display for stylus

4 programmable application

launch buttons - Calendar,

Contacts, Inbox, and iTask buttons

2 alarm settings

Built in speaker

Soft touch sides for slip free grip

iPAQ Backup

iPAQ Image Viewer

Universal Remote Control

iPAQ File Store

expansion pack or SD Card

®

or GSM/GPRS expansion pack

®

®

Windows

Microsoft
Mobile 2003 Premium software
for Pocket PC

Instant-on/off and
Backlight Power button

5-way Navigation button
Touch-sensitive display for stylus
5 programmable application

launch buttons - Calendar,
Contacts, Inbox, and iTask
and Record buttons

Built in speaker and
microphone, Volume up/down
and record button

iPAQ Task Manager
iPAQ Backup
iPAQ Image Viewer
Universal Remote Control
iPAQ File Store

Universal Remote Control

USB Synchronisation cable,
AC Adaptor, Battery,
Getting Started Poster,
Charger adaptor,

2.5-3.5mm audio adaptor,
HP iPAQ Pocket PC
Companion CD

HP iPAQ Pocket PC h2210,

USB Cradle/Charger,

AC Adaptor, Slip case, Battery,

Getting Started Poster,

Charger adaptor,

HP iPAQ Pocket PC

Companion CD

HP iPAQ Pocket PC h5150,
USB Cradle/Charger,
AC Adaptor,
Holster with belt clip, Battery,
Getting Started Poster,
Charger adaptor,
HP iPAQ Pocket PC
Companion CD

HP iPAQ Pocket PC h5450,
USB Cradle/Charger,
AC Adaptor,
Holster with belt clip, Battery,
Getting Started Poster,
Charger adaptor,
HP iPAQ Pocket PC
Companion CD

138mm (H) x 84mm (D)
x 15.9mm (W)

400 MHz Intel
technology-based processor

USB / serial connectivity
for connecting to cradle or
directly to PC via
cable Consumer IR and IrDA

Integrated speaker, integrated
microphone, 3.5mm stereo
audio jack, volume control,
audio record and playback

Polymer removable and
rechargeable battery
Internal backup battery

Yes, via PC Card, CF Card,
or GSM/GPRS expansion pack

®

Windows

Microsoft
Mobile 2003 Premium software
for Pocket PC

Instant-on/off and
Backlight Power button

5-way Navigation button
Touch-sensitive display for stylus
5 programmable application

launch buttons - Calendar,
Contacts, Inbox, and iTask
and Record buttons

2 alarm settings
Built in speaker and

microphone, Volume up/down
and record button

iPAQ Fingerprint Reader
iPAQ Task Manager
iPAQ Backup
iPAQ Image Viewer
iPAQ File Store

HP iPAQ Pocket PC h5550,
USB Cradle/Charger,
AC Adaptor,
Holster with belt clip, Battery,
Getting Started Poster,
Charger adaptor,
HP iPAQ Pocket PC
Companion CD

®

Xscale

®

Frequently Asked Questions

Why should I choose the HP iPAQ Pocket PC?

The HP iPAQ offers you a broad range of wireless options to help you
stay productive wherever you go. The expansion capabilities and wide
range of accessories allow you to enhance the performance of your Pocket
PC to meet your evolving needs. And the HP iPAQ provides you with
business -critical security features that keep your confidential information
safe and secure.

Which HP iP AQ model provides the best security for confidential information
and documents?

The HP iPAQ h5500 series – it features a biometric fingerprint reader to
ensure exclusive access to your device; VPN software to secure your wireless
connection when accessing information remotely , such as the Internet, email
and your corporate network; and F-Secure FileCrypto data encryption
software to keep your confidential documents safe and secure.

Can I print documents directly from an HP iPAQ Pocket PC without
connecting cables?

™

Yes, all HP iPAQ Pocket PCs feature Bluetooth
you to print on a range of HP Bluetooth

™

technology which allows

enabled printers wirelessly; no

cables required.

Can I check email and access the Internet when I’m on the move?

Yes you can – the HP iPAQ allows you to connect to the Internet through

a CF or SD card at Wi-Fi hotspots in hotels, cafes and airports.

What are the expansion capabilities of the HP iPAQ?

The HP iP AQ h2200 and h5500 series feature an integrated Secure Digital

(SD) slot which allows you to snap in memory cards and third party

hardware. What’s more, it’s SDIO ready, so you can connect hardware

such as scanners and printers – you can even turn your HP iPAQ into a

radio or a digital camera.

If the HP iPAQ is reset or loses power, will the data be safe?

Yes, with HP iPAQ File Store, you can save important documents in the

non-volatile memory portion of your HP iPAQ – this means your data will

be safe in the event of a device reset or power loss.

Is it possible to back-up and restore data to the HP iPAQ?

Yes, in fact iPAQ Backup allows you to schedule automatic back-ups to an

external storage device such as a PC, laptop or memory card quickly and

easily . The files can then be restored whenever you need them.

Can I continue using the HP iP AQ if the battery completely discharges when
I’m on the road?

Yes you can. The removable, rechargeable batteries installed in HP iPAQ
Pocket PCs can be changed anytime, anywhere – which means you can
keep working for longer.

Is the HP iPAQ multi-media enabled?

Yes, you can play games, watch videos and even listen to your favourite

MP3s with the HP iPAQ. What’s more, the HP iPAQ h2200 and h5500

series feature an Integrated Universal Remote Control that allows you to
control your home entertainment system from your Pocket PC.