HP Integrity rx2800 i4 User Manual
HP Integrity rx2800 i4 Server
nl
User Service Guide
Abstract
This document contains specific information that is intended for users of this HP product.
This document provides system information, server specifications, and installation procedures for the HP Integrity rx2800 i4
Server. It also provides information on parts, troubleshooting, diagnosing server issues, and how to remove and replace server
components.
HP Part Number: AT101-9014A
Published: November 2012
Edition: 1
HP Confidential
© Copyright 2012 Hewlett-Packard Development Company, L. P.
Legal notices
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained
herein.
Acknowledgements
Intel® Itanium® is a trademark of Intel Corporation in the U.S. and other countries.
Windows® is a U.S. registered trademark of Microsoft Corporation.
Revision history
The publishing history table identifies the publication dates of this manual. Updates are made to this publication on an unscheduled, as needed,
basis. The updates will consist of a complete replacement manual and pertinent online or CD documentation.
The document printing date and part number indicate the current edition. The printing date changes when a new edition is printed. Minor changes
might be made at reprint without changing the printing date. The document part number changes when extensive changes are made. The latest
version of this document can be found online at:
http://www.hp.com/go/Integrity_Servers-docs
Table 1 Publishing history details
Document manufacturing
part number
AT101-9014A
Operating systems
supported
• HP-UX
Publication dateEdition numberSupported product
versions
November 2012Firstrx2800 i4
Contents
1 Overview..................................................................................................8
Server subsystems.....................................................................................................................9
Internal components.............................................................................................................9
I/O subsystem...................................................................................................................11
RAID support.....................................................................................................................11
Controls and ports..................................................................................................................12
Front panel controls and ports.............................................................................................12
Storage and media devices............................................................................................12
Rear panel controls and ports..............................................................................................13
2 Site preparation.......................................................................................14
Server dimensions and weight..................................................................................................14
Grounding.............................................................................................................................14
Server electrical specifications..................................................................................................14
System power specifications................................................................................................14
Power consumption and cooling..........................................................................................15
Server physical and environmental specifications........................................................................16
Unpacking and inspecting the server....................................................................................16
Verifying site preparation...............................................................................................16
Inspecting the shipping containers for damage.................................................................17
Unpacking the server.....................................................................................................17
Verifying the inventory...................................................................................................17
Returning damaged equipment.......................................................................................17
Unloading the server with a lifter.....................................................................................17
3 Installing the server...................................................................................18
Safety information..................................................................................................................18
Preventing electrostatic discharge..............................................................................................18
Installation sequence and checklist............................................................................................19
Installing the server into a rack or pedestal.................................................................................19
Rack installation.................................................................................................................19
HP rack.......................................................................................................................19
Non-HP rack.................................................................................................................19
Pedestal kit installation........................................................................................................19
Remove the rails from the server......................................................................................19
Attaching the pedestal kit top and bottom........................................................................20
Attaching the bezel cover...............................................................................................22
Attaching the pedestal kit side pieces..............................................................................23
Attaching the pedestal feet.............................................................................................25
Connecting server cables.........................................................................................................25
AC input power.................................................................................................................25
Power states.................................................................................................................26
Applying standby power to the server..............................................................................26
Connecting to the LAN.......................................................................................................26
Setting up the system...............................................................................................................26
Setup checklist...................................................................................................................27
Accessing UEFI or the OS from iLO MP......................................................................................27
UEFI Front Page.................................................................................................................28
Saving UEFI configuration settings...................................................................................30
Booting and installing the operating system...........................................................................30
Operating system is loaded onto the server...........................................................................31
Operating system is not loaded onto the server......................................................................31
HP Confidential Contents 3
OS login prompt................................................................................................................31
Powering on and powering off the server...................................................................................31
Power states......................................................................................................................31
Powering on the server.......................................................................................................31
Powering on the server using the iLO 3 MP.......................................................................31
Powering on the server manually.....................................................................................32
Powering off the server.......................................................................................................32
Powering off the server using the iLO 3 MP.......................................................................32
Powering off the server manually.....................................................................................33
Installing the latest firmware using HP Smart Update Manager (HPSUM)........................................33
Troubleshooting installation issues.............................................................................................33
4 Operating system procedures.....................................................................34
Operating system supported on the server..................................................................................34
Installing the operating system onto the server............................................................................34
Installing the operating system from the DVD drive or tape drive...............................................34
Installing the operating system using HP Ignite-UX..................................................................35
Installing the operating system with Virtual Media.......................................................................35
Configuring system boot options...............................................................................................36
Booting and shutting down HP-UX.............................................................................................36
Adding HP-UX to the boot options list...................................................................................37
HP-UX standard boot..........................................................................................................37
Booting HP-UX from the UEFI Boot Manager.....................................................................38
Booting HP-UX from the UEFI Shell...................................................................................38
Booting HP-UX in single-user mode.......................................................................................38
Booting HP-UX in LVM-maintenance mode.............................................................................39
Shutting down HP-UX..........................................................................................................39
5 Optional components................................................................................40
Installing a hot-pluggable SAS hard drive..................................................................................40
Installing a hot-swappable power supply....................................................................................41
Removing the access panel......................................................................................................42
Removing the PCI riser cage.....................................................................................................43
Removing expansion slot covers................................................................................................44
Installing expansion boards.....................................................................................................45
Installing a half-length expansion board................................................................................45
Installing a full-length expansion board.................................................................................45
Installing DIMMs....................................................................................................................46
Memory configurations.......................................................................................................46
Memory riser locations and slot IDs.................................................................................46
Supported DIMM sizes...................................................................................................47
Memory loading rules and guidelines..............................................................................48
Installing DIMMs................................................................................................................48
Installing a processor..............................................................................................................50
Processor load order..........................................................................................................50
Installing a processor and heat sink module..........................................................................51
HP Trusted Platform Module (TPM).............................................................................................56
Verifying installed components in the server...............................................................................57
Completing installation............................................................................................................58
6 Troubleshooting........................................................................................59
How to contact HP..................................................................................................................59
Methodology.........................................................................................................................59
General troubleshooting methodology..................................................................................59
Recommended troubleshooting methodology ........................................................................60
Basic and advanced troubleshooting tables...........................................................................61
HP Confidential4 Contents
Troubleshooting tools..............................................................................................................64
LEDs ................................................................................................................................65
Front panel LEDs...........................................................................................................65
System health LED.....................................................................................................66
Locator Switch/LED (UID)...........................................................................................66
SID LEDs.................................................................................................................66
FRU and CRU health LEDs.........................................................................................68
System Event Log LED................................................................................................68
Hard drive LEDs.......................................................................................................68
Optical drive...........................................................................................................70
Rear panel LEDs............................................................................................................70
Power supply...........................................................................................................71
Diagnostics.......................................................................................................................71
Online diagnostics and exercisers........................................................................................71
Online support tool availability.......................................................................................72
Online support tools list.................................................................................................72
Offline support tools list......................................................................................................73
Fault management overview................................................................................................73
HP-UX fault management.....................................................................................................73
WBEM indication providers............................................................................................73
Errors and reading error logs...................................................................................................73
Event log definitions...........................................................................................................73
Using event logs................................................................................................................74
iLO 3 MP event logs...........................................................................................................74
System event log review......................................................................................................75
Supported configurations.........................................................................................................75
System build-up troubleshooting procedure............................................................................75
Installation troubleshooting.......................................................................................................77
Installation troubleshooting methodology...............................................................................77
Installation troubleshooting using the server power button........................................................77
Server does not power on...................................................................................................77
UEFI menu is not available..................................................................................................78
Operating system does not boot..........................................................................................78
Operating system boots with issues......................................................................................78
Intermittent server issues......................................................................................................78
SATA DVD+RW drive issues................................................................................................78
SAS disk drive issues..........................................................................................................79
Console issues...................................................................................................................79
Troubleshooting the processor and memory................................................................................79
Troubleshooting the server processor....................................................................................79
Processor load order......................................................................................................79
Processor module behaviors............................................................................................79
Customer messaging policy............................................................................................80
Troubleshooting the server memory.......................................................................................82
Memory DIMM load order.............................................................................................82
Memory subsystem behaviors..........................................................................................82
Customer messaging policy............................................................................................82
Troubleshooting the power subsystem .......................................................................................83
Power subsystem behavior...................................................................................................83
Power LED button...............................................................................................................83
Troubleshooting the cooling subsystem.......................................................................................84
Cooling subsystem behavior................................................................................................84
Troubleshooting the iLO 3 MP subsystem....................................................................................85
iLO 3 MP LAN LED on the rear panel...................................................................................85
Troubleshooting the I/O subsystem ...........................................................................................85
HP Confidential Contents 5
I/O subsystem behaviors....................................................................................................85
Customer messaging policy.................................................................................................86
Verifying SAS hard drive operation.......................................................................................87
System LAN LEDs...............................................................................................................88
Troubleshooting the boot process..............................................................................................88
Troubleshooting the firmware....................................................................................................89
Identifying and troubleshooting firmware issues......................................................................89
Updating firmware.............................................................................................................90
Troubleshooting the system console...........................................................................................90
Troubleshooting the server environment .....................................................................................91
7 Removal and replacement procedures.........................................................92
Server components list.............................................................................................................92
Required tools........................................................................................................................94
Safety considerations..............................................................................................................94
Server warnings and cautions..............................................................................................94
Preparation procedures...........................................................................................................94
Extending the server from the rack........................................................................................95
Accessing internal components for a pedestal-mounted server..................................................96
Powering off the server.......................................................................................................99
Removing the server from the rack........................................................................................99
Removing the server from the pedestal kit............................................................................100
Required tools.............................................................................................................100
Power off the server and remove cables..........................................................................100
Removing the pedestal kit..................................................................................................100
Accessing the product rear panel.......................................................................................103
Cable management arm with left-hand swing..................................................................103
Cable management arm with right-hand swing................................................................103
Removing and replacing a SAS hard drive blank......................................................................104
Removing and replacing a hot-plug SAS hard drive...................................................................104
Removing and replacing a power supply blank.........................................................................105
Removing and replacing a hot-swap power supply....................................................................105
Removing and replacing the access panel................................................................................106
Removing and replacing the optical drive filler..........................................................................107
Removing and replacing the optical drive................................................................................107
Removing and replacing a hot-swap fan..................................................................................108
Removing and replacing the power supply backplane...............................................................109
Removing and replacing the hard drive backplane....................................................................110
Removing and replacing the PCI riser cage..............................................................................111
Removing and replacing expansion slot covers.........................................................................111
Removing and replacing expansion boards..............................................................................111
Removing and replacing a half-length expansion board........................................................112
Removing and replacing a full-length expansion board.........................................................113
Removing and replacing the cache module..............................................................................114
Removing and replacing the super capacitor pack....................................................................115
Removing and replacing the processor baffle...........................................................................116
Removing and replacing a processor and heat sink module.......................................................117
Removing and replacing DIMMs.............................................................................................120
Removing and replacing the PDH battery (system battery)..........................................................122
Removing and replacing the SID.............................................................................................122
Removing and replacing the intrusion switch cable....................................................................125
Removing and replacing the system board...............................................................................126
8 Support and other resources....................................................................132
Contacting HP......................................................................................................................132
Information to collect before you contact HP........................................................................132
HP Confidential6 Contents
HP contact information.....................................................................................................133
Online support...........................................................................................................133
Phone support............................................................................................................133
Subscription service..........................................................................................................133
HP Insight Remote Support Software........................................................................................133
Related information...............................................................................................................134
Documentation feedback..................................................................................................134
Typographic conventions...................................................................................................134
Related documents...........................................................................................................135
Customer self repair..............................................................................................................135
Standard terms, abbreviations and acronyms................................................136
A Utilities.................................................................................................137
SAS disk setup.....................................................................................................................137
Using the saupdate command...........................................................................................137
Get mode..................................................................................................................137
Set mode...................................................................................................................137
Updating the firmware using saupdate................................................................................138
Determining the Driver ID and CTRL ID................................................................................139
Using the ORCA menu-driven interface...............................................................................139
Creating a logical drive...............................................................................................140
Deleting a logical drive................................................................................................140
Adding a RAID Advanced Pack license key....................................................................140
Viewing RAID advanced pack license keys.....................................................................141
UEFI...................................................................................................................................141
UEFI shell and HP POSSE commands..................................................................................142
Drive paths in UEFI...............................................................................................................144
Using the boot maintenance manager.....................................................................................145
Boot options....................................................................................................................146
Add boot option.........................................................................................................146
Delete boot option......................................................................................................147
Change boot order.....................................................................................................147
Driver options..................................................................................................................148
Add driver option........................................................................................................148
Delete driver option.....................................................................................................149
Change driver order....................................................................................................149
Console options...............................................................................................................150
Boot from file...................................................................................................................150
Set boot next value..........................................................................................................150
Set time out value............................................................................................................151
Reset system....................................................................................................................151
iLO MP................................................................................................................................151
Index.......................................................................................................153
HP Confidential Contents 7
1 Overview
Table 2 Hardware specifications for the server
ServerComponent
One or two Itanium quad-core or eight-core processors:Processors
• 2.53 / 2.67 GHz eight-core 32-MB cache (170W)
• 2.13 / 2.40 GHz eight-core 24-MB cache (170W)
• 2.40 / 2.67 GHz quad-core 32-MB cache (170W)
• 1.73 / 2.40 GHz quad-core 20-MB cache (130W)
Memory
Management I/O
Supports up to 24 Double Data Rate 3 (DDR3) DIMMs mounted on memory risers that attach
to the system board.
IMPORTANT: DIMMs must be rated for 1.35 volts.
Supported DIMM sizes are as follows:
• 4 GB
• 8 GB
• 16 GB
Minimum memory configuration is 8 GB (2 x 4 GB DIMMs) with a single CPU.
Maximum memory configuration 384 GB (24 x 16 GB DIMMs).
One to eight hot-plug SAS hard drivesDisk drives
I/O riser options:PCI slots
• One full height full length PCIe x8 and two low profile PCIe x4 slots
• One full height full length PCIe x8 and one low profile PCIe x8 slots
Eight port SAS core I/O card or eight port SAS core I/O card with internal RAIDSAS I/O
Four GigE LAN portsLAN I/O
One serial port, four USB 2.0 ports, one 1G/100/10 LAN port, and two VGA ports
NOTE: The serial port is intended primarily for use as a serial console port. It can be
configured through iLO 3 for use with other serial devices (subject to OS and device limitations
and dependencies).
Power supply
One SATA DVD+RW driveOptical drive
One power supply which supports dual range operation (Low-line 100-120 & High-line
200-240). At low-line only 800 watts are available.
IMPORTANT: The 800 W redundancy does not apply to all configurations.
HP Confidential8 Overview
Server subsystems
Internal components
Figure 1 Internal components
321
DIMM risersProcessorsFans
HP Confidential Server subsystems 9
Figure 2 System board components
1
Memory riser connector 1
2
Memory riser connector 2
3
Processor socket 0
4
Processor socket 1
5
SATA optical drive
connector
6
CPU 0 power connector
7
Front I/O connector
8
Power supply backplane
connector
9
Intrusion switch connector
10
Primary riser connector
11
TPM connector
12
System battery
13
SAS B connector
14
SAS A connector
15 24
Secondary riser connector Fan 3 connector
connector
17
SAS power connector
18
CPU 1 power connector
19
Memory riser connector 3
20
Memory riser connector 4
21
Fan 6 connector
22
Fan 5 connector
23
Fan 4 connector
2516
Internal USB connectorSAS cache module
26
Fan 2 connector
27
Fan 1 connector
HP Confidential10 Overview
Figure 3 Internal USB location
I/O subsystem
The I/O subsystem consists of the core I/O and two optional I/O riser boards. Wake-on-LAN is
not enabled on any PCIe Public slots. The server does not support PCI Hot Plug (PHP).
The standard I/O Riser supports one full-height, full-length PCIe x8 and two full-height, half-length
PCIe x4 add-in cards. The second riser option supports one full-height, full-length PCIe x8, and one
full-height, half-length PCIe x8 add-in cards.
NOTE: All PCIe x8 slots are electrically connected as x8 slots but are physically loaded with x16
connectors.
The secondary I/O riser position can either be a riser that supports one full-height, full-length PCIe
x8 and two low-profile PCIe x4 add-in cards or a riser that supports one full-height, full-length PCIe
x8 and one low profile PCIe x8.
RAID support
The following levels of RAID support are offered:
• Zero memory
◦ Maximum 8 drives, 2 logical volumes
◦ No cache or super capacitor needed. Performance improved with cache.
• Full feature
◦ Cache needed and installing it automatically enables the full feature firmware stack.
• Advanced pack
RAID 0, 1, 10◦
RAID 0, 10, 5◦
Super capacitor is optional.
RAID 6, 50, 60◦
◦ Cache needed. Advanced Pack license must be entered to enable. Super capacitor is
required.
HP Confidential Server subsystems 11
To enable Advanced Pack licensing, see “Adding a RAID Advanced Pack license key” (page 140).
NOTE: To utilize all 8 disks with the zero memory option, the following RAID configurations are
possible:
• RAID 0: 1 or 2 LUNs striped with up to 8 disks
• RAID 10: 1 or 2 LUNs striped & mirrored with even number of up to 8 disks
• RAID 1: 1 LUN using 2 mirrored disks, and one additional LUN in RAID 0 or 10
Example Configurations 8 Disks with Zero Memory
• LUN 1: RAID 1 bays 1 & 2
• LUN 2: RAID 0 bays 3, 4, 5, 6, & 7
• Hot Spare: bay 8
• LUN 1: RAID 10 bays 1, 2, 3, & 4
• LUN 2: RAID 10 bays 5, 6, 7, & 8
• LUN 1: RAID 0 bays 1, 2, & 3
• LUN 2: RAID 10 bays 5, 6, 7, & 8
• Hot Spare: bay 4
Controls and ports
Front panel controls and ports
Figure 4 Front panel components
1
Quick release levers
2
iLO 3 information pull tab
SID Video connector
4
Optical drive bay
Storage and media devices
The server supports up to eight hot-plug SAS HDDs, and one optical (SATA DVD+RW) drive, with
LEDs that indicate activity and device statuses.
5
Hard drive bays
6
USB connectors
73
HP Confidential12 Overview
Figure 5 SAS device numbers
Rear panel controls and ports
The server rear panel includes communication ports, I/O ports, USB ports, AC power connectors,
and the locator LED and button. LEDs located on the rear panel of the server signal the operational
status of the rear panel components.
Figure 6 Rear panel components
1
PCI 5
2 18
PCI 6 iLO 3 physical presence
3
PCI 4
4
PCI 2
5
PCI 3
6
PCI 1
7
Power supply 2
8
Power supply 2 LED
9
Power supply 2 power
connector
10
Power supply 1
11
Power supply 1 LED
connector
13
UID LED button
14
USB connectors (2)
15
Video connector
16
NIC 1 connector
17
NIC 2 connector
pinhole button
19
Serial connector
2012
iLO 3 connectorPower supply 1 power
21
NIC 3 connector
22
NIC 4 connector
23
NIC link LED
24
NIC activity LED
HP Confidential Controls and ports 13
2 Site preparation
For information on general computer room site preparation, see the HP Generalized Site Preparation
Guide on the HP website:
http://www.hp.com/go/Integrity_Servers-docs
IMPORTANT: To avoid hardware damage, allow the thermal mass of the product to equalize to
the temperature and humidity of the installation facility after removing the shipping materials. A
minimum of one hour per 10° C (50° F) of temperature difference between the shipping facility
and installation facility is required.
Server dimensions and weight
Table 3 Rack or pedestal-mounted server dimensions
Data center server dimensions
ValueDimensions and weight
69.2 cm (27.25 in)Depth
48.3 cm (19 in)Width
8.9 cm (3.5 in)Height
Maximum configuration – 30 kg (66 lb)Weight
Grounding
The site building must provide a safety ground/protective earth for each AC service entrance to
all cabinets.
Install a PE conductor that is identical in size, insulation material, and thickness to the branch-circuit
supply conductors. The PE conductor must be green with yellow stripes. The earthing conductor is
to be connected from the unit to the building installation earth or, if supplied by a separately
derived system, at the supply transformer or motor-generator set grounding point.
Server electrical specifications
System power specifications
Available power (output) is the maximum DC power that the power supply can supply to the system.
Maximum input power is what the power supply requires from the AC line to deliver that maximum
DC output (given worst case efficiency and maximum loading).
Maximum input current is the worst case/highest current given the lowest input voltage and the
maximum input power.
Table 4 System power specifications
2URack unit
Parameter
Power supply maximum output power
800 W (MAX)
+12V /66.7A MAX
900 W (MAX)
+12V /75A MAX
200 - 240 V AC110 - 120 V AC100 V ACInput voltage
6.6 A9.5 A9.3 AInput current (maximum)
57 to 63 Hz47 to 53 Hz47 to 63 HzInput frequency
1200 W (MAX)
+12V /100A MAX
HP Confidential14 Site preparation
Table 4 System power specifications (continued)
Parameter
If an overload triggers the power supply overload protection, the system is immediately powered
off. To reset the power supply unit:
1. Disconnect the power cord.
2. Determine what caused the overload by contacting an HP support representative.
3. Reconnect the power cord.
4. Reboot the system.
NOTE: If an overload occurs twice, an undetected short circuit exists.
When you use the front panel power button to turn off the server, power consumption falls below
the low power consumption, but does not reach zero. To reach zero power consumption in "off"
mode, disconnect all power supplies from their power sources.
Power consumption and cooling
The power consumptions listed in Table 5 (page 15) are valid for the configuration shown. Please
use the HP Power Advisor tool to obtain power information for other configurations or utilization
factors.
+12VSB /2.5A MAX+12VSB /2.5A MAX+12VSB /2.5A MAX
Table 5 Standard configuration power consumption
one 1200 W power supply, and one SAS disk drive
Power consumptionStandard configuration
1228 Btu/h (maximum)360 W (maximum)One 1.46 GHz quad-core processor, 4 GB memory,
HP Confidential Server electrical specifications 15
Server physical and environmental specifications
NOTE: De-rate maximum allowable dry-bulb temperature 1 °C/175 m above 900 m.
Table 6 Environmental specifications (system processing unit with hard disk)
Parameter
Maximum Airflow
(CFM)
1
Acoustic Noise Emission (ISO 9296)
Sound Power Level
Altitude
1
Maximum operating temperature range up to 3050 m (10000 ft). For higher altitudes, de-rate the maximum temperature
by 1° C/175 m (574 ft) above 900 m (3000 ft)
2
Two eight-core processor modules•
+5° C to +40° C (+41° F to +104° F)Operating temperature (up to 3050 m / 10000 ft)
- 40° C to +80° C (–40° F to 176° F)Non-operating temperature
+51° C (+124° F)Over-temperature shutdown
-12 ˚C DP and 8% RH to 85% RHOperating humidity
8% to 90% RH non-condensingNon-operating humidity
2
0 to 3000 m (10,000 ft) maximumOperating altitude
0 to 4,600 m (15,000 ft) maximumNon-operating altitude
Value
Office Friendly ServerData Center Server
213 CFM193 cubic feet/minute
LwAd = 6.0 BLwAd = 7.0 BMaximum configuration (disk active)
LpAm = 42.4 dBLpAm = 52.7 dBSound Pressure Level
• Twenty-four DIMMs on four memory risers
• Eight hard disk drive
• Six cards on two risers
• Two power supplies
Unpacking and inspecting the server
This section describes pre installation procedures. Ensure that you have adequately prepared your
environment for installing the new server, received the components that you ordered, and verified
that the server and the containers are in good condition after shipment.
Verifying site preparation
• Gather LAN information. The MAC addresses for the iLO 3 MP LAN and the system LAN are
located on the iLO Network Information Tag.
• Establish a method to connect to the server console.
• Verify electrical requirements. Ensure that grounding specifications and power requirements
are met.
• Validate server physical space requirements.
• Confirm environmental requirements.
For server-specific information on electrical, physical space, and environmental requirements, see
the site prep guide. For general site preparation information, see the HP Generalized Site
Preparation Guide on the HP website at http://www.hp.com/go/Integrity_Servers-docs.
HP Confidential16 Site preparation
Inspecting the shipping containers for damage
Under normal shipping conditions, HP shipping containers protect the contents. After the equipment
arrives, carefully inspect each carton for signs of shipping damage. Shipping damage constitutes
moderate to severe damage, such as punctures in the corrugated carton, crushed boxes, or large
dents. Normal wear or slight damage to the carton is not considered shipping damage. If you find
shipping damage to the carton, immediately contact your HP customer service representative.
Unpacking the server
1. Follow the instructions printed on the outside top flap of the carton to remove the banding and
the outer carton from the server pallet.
2. Remove all inner accessory cartons and the top foam cushions, leaving only the server.
IMPORTANT: Inspect each carton for shipping damage as you unpack the server.
Verifying the inventory
The sales order packing slip lists all the equipment shipped from HP. Use this packing slip to verify
that all equipment has arrived.
NOTE: To identify each item by part number, see the sales order packing slip.
Returning damaged equipment
If the equipment is damaged, immediately contact your HP customer service representative. The
service representative initiates appropriate action through the transport carrier or the factory and
assists you in returning the equipment.
Unloading the server with a lifter
WARNING!
Use caution when using a lifter. Because of the weight of the server, to avoid injury, you must
center the server on the lifter forks before lifting it off the pallet.
NOTE: HP recommends that you follow your local guidelines when lifting equipment.
1. Unpack the server.
2. Unroll the bottom corrugated tray corresponding to the side on which the lifter is to be placed,
and then slide the server as close to that edge of the pallet as possible.
3. Break off any foam packaging that can prevent the lifter from being fully inserted under the
server. Do not remove the foam packaging from the corners of the server. This foam is required
to elevate the server and to enable the forks of the lifter to be placed under the server.
4. Insert the lifter forks under the server.
5. Carefully roll the lifter forward until it is fully positioned against the side of the server.
6. Slowly raise the server off the pallet until it clears the pallet cushions.
7. Carefully roll the lifter and server away from the pallet. Do not raise the server any higher
than necessary when moving it over to the rack.
HP Confidential Server physical and environmental specifications 17
3 Installing the server
Safety information
Follow the instructions carefully to prevent injury and equipment damage when performing removal
and replacement procedures. Voltage might be present within the server. Many assemblies are
sensitive to damage by ESD.
Follow the safety considerations listed to ensure safe handling of components, to prevent injury,
and to prevent damage to the server:
• If installing a hot-swappable or hot-pluggable component when power is applied (fans are
running), reinstall the server cover immediately to prevent overheating.
• If installing a hot-pluggable component, complete the required software intervention prior to
removing the component.
• If installing an assembly that is neither hot-swappable nor hot-pluggable, disconnect the power
cable from the external server power receptacle before starting the installation.
WARNING! Ensure that the system is powered off and all power sources are disconnected
from the server before removing or installing server hardware (unless you are removing or
installing a hot-swappable or hot-pluggable component). Voltage is present at various locations
within the server whenever an AC power source is connected. This voltage is present even
when the main power switch is off. Failure to observe this warning might result in personal
injury or equipment damage.
• Do not wear loose clothing that might snag or catch on the server or on other components.
• Do not wear clothing subject to static charge buildup, such as wool or synthetic materials.
• If installing an internal assembly, wear an antistatic wrist strap and use a grounding mat, such
as those included in the Electrically Conductive Field Service Grounding Kit.
• Handle accessory boards and components by the edges only. Do not touch any metal edge
connectors or any electrical components on accessory boards.
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you need to follow when setting up
the system or handling parts. A discharge of static electricity from a finger or other conductor might
damage system boards or other static-sensitive devices. This type of damage might reduce the life
expectancy of the device.
To prevent electrostatic damage:
• Avoid hand contact by transporting and storing products in static-safe containers.
• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
• Place parts on a grounded surface before removing them from their containers.
• Avoid touching pins, leads, or circuitry.
• Always be properly grounded when touching a static-sensitive component or assembly.
HP Confidential18 Installing the server
Installation sequence and checklist
Perform site preparation (see The HP Integrity rx2800 i4 Server User Service Guide).1
Install the server into a rack or pedestal.2
Connect cables to the server.3
a. Connect the AC input power cable.
b. Connect LAN core I/O cable.
c. Connect the iLO 3 MP LAN cable.
Connect and set up the console for access.4
Power on the server.5
From iLO MP, access UEFI.6
Boot the operating system.7
Using HP Smart Update Manager (HPSUM), download the latest firmware.8
Installing the server into a rack or pedestal
CompletedDescriptionStep
Rack installation
HP rack
HP servers that are installed into racks are shipped with equipment-mounting slides. The HP 2U
Quick Deploy Rail System Installation Instructions for HP Products ships with each set of slides.
Follow the steps in this installation guide to determine where and how to install the server into the
rack.
For more information on rack deployment, stabilization and transportation, see the 10000 Series
G2 Rack Best Practices Guide.
http://www.hp.com/go/rackandpower
Non-HP rack
For information on installing a rx2800 i4 server in a third party rack, see the QuickSpecs located
on the HP Integrity rx2800 i4 Server product page at
http://h18000.www1.hp.com/products/quickspecs/14464_div/14464_div.HTML
To view the QuickSpecs, click the HTML or PDF link under Quick Specs.
Pedestal kit installation
If you order the rackless configuration option, the server ships with a pedestal mount. The pedestal
mount is packaged in a separate carton that is attached to the server carton.
Remove the rails from the server
If your server has rails when you receive it, you need to remove the rails before mounting it in the
pedestal kit. To remove the component:
1. Slightly pull the rail lock away from the rail to unlock the rail. See Figure 7 (page 20).
2. Slide the rail toward the front of the server to disengage the rail from the posts on the server.
HP Confidential Installation sequence and checklist 19
3. Repeat these steps for the rail on the other side of the server.
Figure 7 Removing the rails from the server
Attaching the pedestal kit top and bottom
IMPORTANT:
In this document the server top, bottom, right and left refer to the server as faced from the front
with the server in a horizontal orientation. The pedestal kit components are referred to by the final
position with the server in a vertical orientation. For example, the pedestal kit bottom attaches to
the server right side.
HP Confidential20 Installing the server
Figure 8 Front of server
1
Server top/pedestal right
2 4
Server left/pedestal top Server right/pedestal bottom
3
Server bottom/pedestal left
The pedestal kit bottom attaches to the right side of the server when the server is in the horizontal
position. The pedestal kit top attaches to the left side of the server when in the server is in the
horizontal position. The pedestal bottom can be distinguished from the pedestal top by the pedestal
feet slots.
NOTE: The bottom piece of the pedestal is taller than the server, so try to position the server so
the right side (in the horizontal position) of the server hangs off the edge of the work surface by a
few inches to allow the bottom piece to be attached to the server chassis. If that is not possible,
then raise up the server approximately three inches from the work surface to enable the pedestal
kit bottom piece to be attached to the server right side.
To attach the components.
1. Align the holes in the pedestal component with the posts on the server. See Figure 9 (page 22).
NOTE: One of the holes in the pedestal component contains the locking mechanism. This
makes the hole appear partially blocked.
HP Confidential Installing the server into a rack or pedestal 21
2. Hold the pedestal component flush against the server.
3. Slide the pedestal component forward until it locks into place.
Figure 9 Installing the pedestal bottom piece
4. Stand the server up on the bottom piece of the pedestal kit that was just installed so the server
is in the vertical position.
CAUTION: The server is heavy. Be careful when lifting it to the vertical position.
Without the feet installed, the server might tip over easily. Be careful when working near the
server to avoid tipping it over.
5. Align the holes in the pedestal top piece with the posts on the server.
NOTE: One of the holes in the pedestal component contains the locking mechanism. This
makes the hole appear partially blocked.
6. Hold the pedestal top piece flush against the server.
7. Slide the pedestal top piece forward until it locks into place.
8. The top and bottom pedestal kit pieces are now in place.
Attaching the bezel cover
To attach the bezel cover:
1. Apply the rx2800 i4 product label provided in the pedestal kit to the bottom front of the bezel
cover (label can be seen in the figure below.)
2. Attach the bezel cover to the front of the server starting from the bottom of the pedestal kit.
3. Push the bezel cover into place against the pedestal kit top piece until the tabs on the bezel
cover snap into place.
HP Confidential22 Installing the server
Figure 10 Attaching the bezel cover
Attaching the pedestal kit side pieces
The pedestal kit right side piece attaches to the top of the server. The top cover of the server might
have ventilation holes in it to enable proper air flow and cooling. The right side piece of the
pedestal kit also has ventilation holes in it to enable the proper cooling and air flow. Follow these
steps to attach the pedestal kit right side piece.
WARNING! The ventilation holes in the pedestal kit right side piece must be matched up with
the ventilation holes on the top cover of the HP Integrity rx2800 i4 Server to enable proper cooling
and air flow. Failure to heed this warning causes the server to shut down with an overtemp condition.
To attach the component:
1. Align the posts on the pedestal kit right side piece with the slots in the pedestal kit top and
bottom.
2. Hold the pedestal side flush against the server and slide it toward the front of the server.
HP Confidential Installing the server into a rack or pedestal 23
Figure 11 Attaching the pedestal kit side piece
3. Secure the pedestal side by hand tightening the captive thumb screws on the rear of the server.
Figure 12 Thumb screw locations
HP Confidential24 Installing the server
Repeat these steps to install the left side piece.
Attaching the pedestal feet
The pedestal feet slide into the slots on the pedestal bottom, two on each side. The feet are all the
same and can be mounted in any slot on the bottom piece of the pedestal kit.
Figure 13 Attaching the feet
Connecting server cables
AC input power
The server can receive AC input from two different AC power sources. The power receptacles are
located at the rear of the server.
A maximum of two power supplies can be installed in the server. Installing two power supplies in
the server provides 1+1 redundancy, meaning that if one power supply fails, there is still enough
power supplied to the server to operate. You must promptly replace the failed power supply to
restore 1+1 functionality.
All high-line (220 V) configurations are capable of 1+1 redundancy. Low-line (110 V) configurations
can maintain 1+1 redundancy as long as the total power consumed does not exceed 800 W.
A minimum of one power supply is required to power the server. If only one power supply is
installed in the server, there is no 1+1 capability.
HP Confidential Connecting server cables 25
Power states
The server has the following power states:
• Standby power
• Full power
• Off
Table 7 Power states
Power states
Power cable
plugged into
receptacle?
Power activated through the iLO 3 PC
command; or front panel power button
activated?
Standby DC
voltage applied?
DC voltage
applied?
NoYesNoYesStandby power
YesYesYesYesFull power
NoNoNoNoOff
CAUTION: If the server is expected to remain in standby mode for more than 30 minutes, AC
power should be completely removed from the server. You can do this by switching off the circuit
breakers that are part of the building installation, disconnecting or switching off a power distribution
unit, or by physically removing the power cords from the server.
Be aware that removing AC power from the server for an extended period can drain the system
battery.
NOTE: If the power restore feature is set to Always On through the iLO 3 MP PR command, the
server automatically powers on to the full power state when the power cord is plugged in to the
server.
The HP Integrity rx2800 i4 Server User Service Guide shows the ports and power supplies located
on the rear panel of the server.
Applying standby power to the server
1. Plug the power cord into the receptacle in power supply.
2. Plug the other end of the power cord into an AC outlet.
NOTE: The LED on the power supply does not illuminate in the standby power state. The
LED is green when the server is powered on to full power.
If the power restore feature is set to Always On through the iLO 3 MP PR command, the server
automatically powers on to the full power state when the power cord is plugged into the server.
3. If the server has two power supplies, plug the second power cord into the power supply.
4. Plug the other end of the power cord into an AC outlet.
Connecting to the LAN
The server has four LAN ports that provide network connectivity. The HP Integrity rx2800 i4 Server
User Service Guide shows the available LAN ports for the server.
1. Obtain valid IP addresses for each LAN port you plan to activate.
2. Connect the LAN cable from an available LAN port into a live connection on the network.
Setting up the system
For more information on using the iLO 3 MP, see the HP Integrity iLO 3 Operations Guide.
HP Confidential26 Installing the server
Setup checklist
Use the checklist in Table 8 while setting up the Integrity iLO 3.
Table 8 Setup checklist
Standard setup
StatusProcedureActionStep
Preparation1 1. Determine an access method to select and connect the
cables.
2. Determine a LAN configuration method and assign an IP
address if necessary.
Configure the iLO 3 MP LAN2
Log on to the iLO 3 MP3
4
Change default user name and
password
Set up user accounts5
Select one of the three methods to configure the LAN for iLO
3 MP access:
• DHCP with DNS
• RS-232 serial port
• Static IP address
Log on to the iLO 3 MP from a supported web browser or
command line using the default user name and password.
Change the default user name and password on the
administrator account to your predefined selections.
Set up the user accounts if you are using the local accounts
feature.
Set up the security access settings.Set up security access6
Accessing UEFI or the OS from iLO MP
The Unified Extensible Firmware Interface is an architecture that provides an interface between the
server OS and the server firmware. UEFI provides a standard environment for booting an OS and
running preboot applications.
Use this procedure to access UEFI or the OS from the iLO MP. Your security parameters were set
regarding remote access.
NOTE: Commands are case-insensitive.
1. From the MP Main Menu, enter the commandco to access the Console.
NOTE: Terminal windows must be set to a window size of 80 columns x 25 rows for optimal
viewing of the console at UEFI.
2. After memory test and CPU late self test the following message appears:
Press Ctrl-C now to bypass loading option ROM UEFI drivers.
The prompt times out if Ctrl-C is not pressed within a few seconds. If Ctrl-C is pressed, you are
presented with two options:
• Bypass loading from I/O slots.
• Bypass loading from I/O slots and core I/O.
The Bypass loading from I/O slots and core I/O option may be useful if a bad core I/O
UEFI driver is preventing system boot. USB drives can still be used at the UEFI shell to
update core I/O drivers.
CAUTION: Pressing Ctrl-C before the prompt does not work and might disable this
feature. Therefore, be sure to wait for the prompt before pressing Ctrl-C.
HP Confidential Accessing UEFI or the OS from iLO MP 27
After selecting an option, the boot proceeds.
NOTE: If no option is selected, the boot proceeds after a few seconds.
3. Depending on how the server was configured from the factory and if the OS is installed at
the time of purchase, you are taken to:
• UEFI shell prompt
• OS login prompt
If the server has a factory-installed OS, you can interrupt the boot process to configure your
specific UEFI parameters.
If you are at the UEFI shell prompt, go to “UEFI Front Page” (page 28).
If you are at the OS login prompt, go to “OS login prompt” (page 31).
UEFI Front Page
If you are at the UEFI shell prompt, enter the command exit to navigate to the UEFI Front Page.
NOTE: The (0x30304352) means this is in Bay 2.
NOTE: The prompt might take several minutes to appear, and the period that you can
press Ctrl-C is very short. For typical boots, HP recommends that you let the prompt time
out.
Figure 14 Shell map page
HP Confidential28 Installing the server
Figure 15 UEFI front page
To view boot options, or launch a specific boot option, press B to launch the Boot Manager.
Figure 16 Boot Manager screen
To configure specific devices, press D to launch the Device Manager. This is an advanced feature
and must only be performed when directed.
HP Confidential Accessing UEFI or the OS from iLO MP 29
Figure 17 Device Manager screen
To perform maintenance on the system such as adding, deleting, or reordering boot options, press
M to launch the Boot Maintenance Manager.
Figure 18 Boot Maintenance Manager screen
To perform more advanced operations, press S to launch the UEFI Shell.
To view the iLO LAN configuration, press I to launch the iLO Setup Tool.
Saving UEFI configuration settings
You can configure other UEFI settings at this time. For more UEFI configuration options, see the HP
Integrity rx2800 i4 Server User Service Guide.
Booting and installing the operating system
From the UEFI Front Page prompt, you can boot and install in either of two manners:
• If your OS is loaded onto your server, see “Operating system is loaded onto the server”
(page 31).
• If the OS is not installed onto your server, see “Operating system is not loaded onto the server”
(page 31).
HP Confidential30 Installing the server
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