Hp INTEGRITY RX1620 Operations Guide Third Edition

Download

HP Integrity rx1620

Operations Guide

Regulatory Model Number: RSVLA-0406

Third Edition

Manufacturing Part Number: AB430-96005-ed3

September 2008

U.S .A .

Legal Notices

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Adobe and Acrobat are trademarks of Adobe Systems Incorporated. HP-UX Release 10.20 and later and HP-UX Release 11.00 and later (in both 32 and 64-bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products. Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Linux is a registered trademark of Linus Torvalds. UNIX is a registered trademark of The Open Group. Windows is a registered trademark of Microsoft Corporation.

Printed in the U.S.A.

Reproduction, adaptation, or translation of this document without prior written permission is prohibited, except as allowed under the copyright laws.

Related Documents. The HP Server Documentation CD-ROM has been provided with your server. It contains a complete documentation set for the server, including localized versions of key documents. Included on the CD-ROM are the Site Preparation, Operations, and Maintenance guides, which contain in-depth troubleshooting, installation, and repair information.

The CD will autorun when you insert it into a Windows® workstation, or, point your browser at the index.htm file located under the Start directory of the CD. All users, including UNIX®/Linux, can access a complete manual set by viewing the directory manuals. The manuals are in Adobe® Acrobat® Reader (pdf) format.

IMPORTANT The latest versions of these documents, and any updates to these documents, are posted under

the appropriate server at http://docs.hp.com.

Where to Get Help. For online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multivendor knowledge base, and monitoring and diagnostic tools, go to http://www.hp.com/support.

1. About This Document

What’s in This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

HP Encourages Your Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Information to Collect Before You Contact Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2. Controls, Ports and Indicators

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Additional Controls and Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Hard Disk Drive Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Optional Removable Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

10/100/1000 base-T ethernet LAN A 1Gb Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

10/100/1000 base-T ethernet LAN B 1 Gb Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Optional Management Processor Card LAN C 10/100 Connector LEDs. . . . . . . . . . . . . . . . . . . . . . . 22

Contents

3. External Connectors

Connector Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Universal Serial Bus (USB) Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Serial Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

SCSI Port, Ultra 3, 68-Pin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

LAN Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

10/100/1000 base-T ethernet LAN A 1Gb Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

10/100/1000 base-T ethernet LAN B 1Gb Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Optional Management Processor Card LAN C 10/100 Connector LEDs. . . . . . . . . . . . . . . . . . . . . . . 29

4. Utilities

Extensible Firmware Interface (EFI) Boot Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

EFI Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

EFI/POSSE Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

baud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

boottest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

cpuconfig . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

errdump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

lanaddress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

monarch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

pdt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

sysmode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Specifying SCSI Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using the SCSI Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using the Boot Option Maintenance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Contents

Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Using the System Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Management Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Accessing the Management Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Management Processor Command Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

MP Welcome Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Management Processor Help System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Management Processor Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Reset BMC Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Configure Serial Port Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Certificate Generate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Console Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Command Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Connect to Service Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Display FRUID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Disconnect Remote or LAN Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

MP Firmware Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Display System ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Inactivity Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Configure LAN Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Locator LED Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

LAN Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Return to Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Modem Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Modem Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Power Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Configure Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Power Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Reset BMC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Reset System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Set Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Create Local Session. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Display Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Security Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Firmware Revision Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Transfer Of Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Tell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

User Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Virtual Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Who . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Exit from MP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

5. Troubleshooting

Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Troubleshooting Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Possible Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

The system will not power-up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

The system will not boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

The system has intermittent failures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

The system LED or diagnostic LEDs are not on and no error messages appear. . . . . . . . . . . . . . . . . 80

Power goes off on the server and does not come back on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Troubleshooting and FRU identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Verifying Hard Disk Drive Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Identifying and Diagnosing Hardware Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Power and System LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Command Line Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Command Line Interface Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Troubleshooting Example Using CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Rear Panel LAN LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

LAN A Connector LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

LAN B Connector LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Optional Management Processor LAN C Connector LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

System Board Diagnostic LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Running Diagnostic Software Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

HP e-DiagTools Hardware Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Offline Diagnostics Environment (ODE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Using Offline Diagnostic Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

E-DiagTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Offline Diagnostic Environment (ODE). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Recommended Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Information to Collect Before you Contact Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Phone Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Contents

6. Specifications

Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Dimensions and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Component Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

A. Event, Error, and Warning Messages

EFI Error and Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

SEL and FPL Log Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Accessing the logs with MP commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Contents

System Specific Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Chassis Control Event Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Events Without Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

B. System Information

Features Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

I/O Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Internal Core I/O. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

External core I/O. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Power supply unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Motherboard manageability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Enhanced server manageability, provided by the optional Management Processor (MP) card . . . . 124

Internal Disk Storage Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Internal Removable Media Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

System Board Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Intel Itanium 2 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Processor Bus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

I/O and Memory Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Memory Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

I/O Bus Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Processor Dependent Hardware Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Dual Serial Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Field Programmable Gate Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Baseboard Management Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

SCSI Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

IDE Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

10/100 BT Management LAN C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

1Gb System LANs A and B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

USB Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Data Pathing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Tables

Table 2-1. Control Panel LEDs and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Table 2-2. Hard Disk Drive LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Table 2-3. DVD Drive LED Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Table 2-4. Rear Panel Connectors and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Table 2-5. 10/100/1000 base-T ethernet LAN A 1Gb Connector LEDs . . . . . . . . . . . . . . . . . . . . . . 20

Table 2-6. 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs . . . . . . . . . . . . . . . . . . . . . . . 21

Table 2-7. Optional Management Processor Card LAN C 10/100 Connector LEDs. . . . . . . . . . . . . 22

Table 3-1. USB Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Table 3-2. Serial Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Table 3-3. SCSI Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Table 3-4. 1Gb LAN A Connector LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Table 3-5. 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs . . . . . . . . . . . . . . . . . . . . . . . 28

Table 3-6. Optional Management Processor Card LAN C 10/100 Connector LEDs. . . . . . . . . . . . . 29

Table 4-1. EFI Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Table 4-2. Communications Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Table 4-3. hp Integrity rx1620 Server Sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Table 4-4. hp Integrity rx1620 Server Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Table 4-5. Console Output Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Table 4-6. Console Input Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Table 4-7. Management Processor Commands and Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Table 4-8. Alert Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Table 5-1. Problem Symptoms Repair Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Table 5-2. System LED States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Table 5-3. Power and System LED States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Table 5-4. Diagnostic LEDs Fault and Warning Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Table 5-5. Unknown Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Table 5-6. Memory Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Table 5-7. System Board Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Table 5-8. Fan Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Table 5-9. Processor Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Table 5-10. Temperature Warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Table 5-13. Unknown Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Table 5-14. Memory Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Table 5-11. Video Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Table 5-12. Power Supply Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Table 5-15. Firmware Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Table 5-16. System Board Faults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Table 5-17. Fan Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Table 5-18. Processor Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Table 5-19. BMC Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Table 5-20. Temperature Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Table 5-21. Power Supply Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Table 5-22. 1Gb LAN A Connector LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Tables

Table 5-23. 1Gb LAN B Connector LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Table 5-24. Optional Management Processor Card LAN C LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . 101

Table 5-25. System Board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Table 5-26. Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Table 6-1. Hardware Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Table 6-2. Server Component Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Table A-1. EFI Error and Warning Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Table A-2. Missing Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Table A-3. Chassis Control Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Table A-4. Sensor Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Table A-5. IPMI Origins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Table A-6. Events Without Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Table B-1. Memory Array Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Table B-2. Data Pathing - Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Table B-3. Data Pathing - Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Table B-4. Data Pathing - Part 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Figures

Figure 2-1. Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Figure 2-2. Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Figure 2-3. Hard Disk Drive LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Figure 2-4. DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Figure 2-5. Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Figure 2-6. 10/100/1000 base-T ethernet LAN A 1Gb Connector LEDs . . . . . . . . . . . . . . . . . . . . . . 20

Figure 2-7. 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs . . . . . . . . . . . . . . . . . . . . . . 21

Figure 2-8. Optional Management Processor Card LAN C 10/100 Connector LEDs . . . . . . . . . . . . 22

Figure 3-1. Rear View of Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Figure 3-2. Dual USB Port Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Figure 3-3. Serial Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Figure 3-4. SCSI Port, Ultra 3, 68-Pin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Figure 3-5. 10/100/1000 base-T ethernet LAN A 1Gb Connector LEDs . . . . . . . . . . . . . . . . . . . . . . 27

Figure 3-6. 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs . . . . . . . . . . . . . . . . . . . . . . 28

Figure 3-7. Optional Management Processor Card LAN C 10/100 Connector LEDs . . . . . . . . . . . . 29

Figure 4-1. EFI Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Figure 4-2. Password Reset Jumper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Figure 5-1. LED Apertures on Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Figure 5-2. Diagnostic LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Figure 5-3. Location of the STBY, F/W and BMC LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Figure B-1. System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Figure B-2. Memory Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Figures

1 About This Document

This document describes how to operate your hp Integrity rx1620 Server, Regulatory Model Number: RSVLA-0406.

The document printing date and part number indicate the document’s current edition. The printing date will change when a new edition is printed. Minor changes may be made at reprint without changing the printing date. The document part number will change when extensive changes are made.

Document updates may be issued between editions to correct errors or document product changes. To ensure that you receive the updated or new editions, you should subscribe to the appropriate product support service. See your HP sales representative for details.

IMPORTANT The latest version of this document can be found online at http://docs.hp.com.

What’s in This Document

The hp Integrity rx1620 Operations Guide contains these chapters:

• Chapter 2, “Controls, Ports and Indicators.” Use this chapter to learn about the front panel controls, rear panel ports and connectors, and all system LED locations and functions.

• Chapter 3, “External Connectors.” Use this chapter to learn about all external connectors, plugs, and their pinouts.

• Chapter 4, “Utilities.” Use this chapter to learn how to utilize the extensible firmware interface (EFI) and management processor commands.

• Chapter 5, “Troubleshooting.” Use this chapter to learn how to perform minimal troubleshooting of your system.

• Chapter 6, “Specifications.” Use this chapter to learn the basic mechanical specifications of your HP Server.

• Appendix A, “Event, Error, and Warning Messages.” Use this appendix to learn more about event, error, and warning messages.

• Appendix B, “System Information.” Use this appendix to learn the basic system information of your HP Server.

Typographical Conventions

This document uses the following conventions.

Title The title of a document or a CD.

KeyCap The name of a keyboard key. Note that Return and Enter both refer to the same key.

Emphasis Text that is emphasized.

Bold Text that is strongly emphasized, such as the summary text in bulleted paragraphs.

ComputerOut Text displayed by the computer.

UserInput Commands and other text that you type.

Command A command name or qualified command phrase.

Chapter 1

About This Document

HP Encourages Your Comments

HP encourages your comments concerning this document. We are truly committed to providing documentation that meets your needs.

Please send any comments by contacting us at http://docs.hp.com/assistance/index.html.

Please include document title, manufacturing part number, and any comment, error found, or suggestion for improvement you have concerning this document.

Where to Get Help

For online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multivendor knowledge base, and monitoring and diagnostic tools, go to

http://www.hp.com/support.

For the latest information on HP-UX patches, check the HP IT Resource Center at http://itrc.hp.com.

Information to Collect Before You Contact Support

Before you contact HP support, you should:

Step 1. Check information on troubleshooting and attempt to solve the problem. See Chapter 5,

“Troubleshooting.”

• Note failure symptoms and error indications (LEDs and messages) by checking the SEL and FPL logs.

• Try to determine precisely what did or did not happen.

Chapter 1

Step 2. Collect the following information:

• The model number of your server (for example, rx1620).

• The product number of your server. This can be found on the identification label, which is found at the front of the unit (typically A6837B A6838B, and so on).

• The serial number of your server. This can be found on the identification label.

Step 3. Become familiar with your system configuration:

• Are you using the LAN, RS232, or web interface to monitor the server?

• How many processors, DIMMs, and PCI cards have been installed?

• What versions of processor, memory, and PCI cards are used and where are they installed?

• What accessories are installed?

Step 4. Determine the following:

• Which firmware versions are in use?

• When did the problem start?

About This Document

Where to Get Help

• Have recent changes been made to the system?

• Which operating system and version is in use?

Chapter 1

About This Document

Where to Get Help

Chapter 1

2 Controls, Ports and Indicators

This chapter describes the controls, ports, and indicators found on the front panel, rear panel, and internal locations of the hp Integrity rx1620 Server. The hp Integrity rx1620 Server is designed to be rack mounted.

Control Panel

The control panel of the hp Integrity rx1620 Server provides the controls and indicators commonly used for operation.

Figure 2-1 Front View

DVD Drive Control Panel

0 1

LVD HDD 2 LVD HDD 1

Figure 2-2 Control Panel

System

LED

LAN LED

Power On/Off

Button

Locator

Button and

LED

LED 2 LED 4

LED 1 LED 3

Diagnostics

LEDs

Table 2-1 Control Panel LEDs and Switches

Name Function

Power On/Off LED

Power On/Off Button

The green on/off LED is illuminated when the power is on.

This is the power on/off switch for the server.

System Product

Label

Power On/Off

LED

Chapter 2

Controls, Ports and Indicators

Control Panel

Table 2-1 Control Panel LEDs and Switches (Continued)

Name Function

System LED The System LED provides information about the system status. When the system is

running code other than Operating System, the LED is flashing green. When operation is normal, the LED is green. When there is a system warning, the LED is flashing yellow.

When there is a system fault, the LED is flashing red.

LAN LED The LAN LED provides status information about the LAN interface. When the LAN LED

is flashing, there is activity on the LAN.

Diagnostic LED 1

Diagnostic LED 2

Diagnostic LED 3

Diagnostic LED 4

Locator Button and LED

The four diagnostic LEDs operate in conjunction with the system LED to provide diagnostic information about the system.

The locator button and LED are used to help locate this server within a rack of servers. When the button is engaged, the blue LED illuminates and an additional blue LED on the rear panel of the server illuminates. This function may be remotely activated.

a. See Chapter 5, Troubleshooting, for details on information provided by the system and diagnostic

LEDs.

Chapter 2

Controls, Ports and Indicators

Additional Controls and Indicators

The hp Integrity rx1620 Server can have up to two low-voltage differential (LVD), 3.5 inch form factor hard disk drives installed. These hard disk drives have LEDs that provide status and activity information.

Hard Disk Drive Indicators

The hard disk drives have two LEDs per drive, as described below.

• Activity LED—The Drive Activity LED is green and indicates disk drive activity. This LED is directly controlled by the disk drive and turns on when a drive is accessed.

• Status LED—The Drive Status LED is not used on the hp Integrity rx1620.

Figure 2-3 Hard Disk Drive LED Indicators

Status LED

(not used)

Table 2-2 Hard Disk Drive LED Definitions

LED Activity Description

Status LED None Not Used

Activity LED Flashing green Drive access under hard drive control

Activity LED

Chapter 2

Controls, Ports and Indicators

Additional Controls and Indicators

Optional Removable Media Drive

The hp Integrity rx1620 Server is delivered without a removable media drive. Either a DVD or CD-RW/DVD drive may be added. Each of these optional devices has one activity LED.

Figure 2-4 DVD

DVD

Eject ButtonActivity LED

Table 2-3 DVD Drive LED Definitions

LED Activity Description

Activity LED Flashing green Drive activity

Emergency Eject

Chapter 2

Controls, Ports and Indicators

Rear Panel

The hp Integrity rx1620 Server rear panel includes communication ports, I/O ports, AC power connector, and the locator LED/button.

Figure 2-5 Rear View

Optional

Management Board

Connectors

AC Power

Receptacle

10/100 LAN C

10/100/1000

LAN A 1Gb

LVD/SE SCSI

Video

10/100/1000

LAN B 1Gb

Serial

ToC

Locator Button

and LED

USB

PCI Slot 1

PCI Slot 2

Table 2-4 Rear Panel Connectors and Switches

Connector/Switch Function

AC Power Primary power connection for the server

LVD/SE SCSI 68-pin, low-voltage differential, single-ended U320 SCSI. This connector provides

external SCSI connection on SCSI Channel B.

10/100/1000 LAN A 10/100/1000 base-T ethernet LAN A 1Gb connector

10/100/1000 LAN B 10/100/1000 base-T ethernet LAN B 1Gb connector

Serial 9-pin male serial connector — this is the console connector if the optional

management processor card is not installed.

USB Two Universal Serial Bus (USB 2.0) connectors

ToC Transfer of Control button. Halts all system processing and I/O activity and

restarts the computer system.

Locator Button and LED

The locator button and LED are used to help locate a server within a rack of servers. When the button is engaged, the blue LED illuminates and an additional blue LED on the front panel of the server illuminates. This function may be remotely activated.

Video (optional) 15-pin female video connector for the optional management processor card

Chapter 2

Controls, Ports and Indicators

Rear Panel

Table 2-4 Rear Panel Connectors and Switches (Continued)

Connector/Switch Function

Serial (optional) 25-pin female serial data bus connector for the optional management processor

card

10/100 LAN C (optional)

10 Mb/100 Mb LAN C connector for the optional management processor card

10/100/1000 base-T ethernet LAN A 1Gb Connector

The rear panel 10/100/1000 base-T ethernet LAN A 1Gb connector has the following status and activity LEDs.

Figure 2-6 10/100/1000 base-T ethernet LAN A 1Gb Connector LEDs

Not used 1000BT 100BT

Activity

Table 2-5 10/100/1000 base-T ethernet LAN A 1Gb Connector LEDs

LAN LED Location Color State

Not used Top None None

1000mb 2nd from top Amber Blinking amber – the 1000 Mbps with ethernet protocol and

twisted-pair wiring is enabled. Off – no link.

100mb 2nd from bottom Green Blinking green – the 100 Mbps with ethernet protocol and

twisted-pair wiring is enabled. Off – no link.

Activity Bottom Green Blinking green – the Activity LED lights, and all other

LEDs are off for a 10 Mbps connection. Off – no activity

Chapter 2

Controls, Ports and Indicators

Rear Panel

10/100/1000 base-T ethernet LAN B 1 Gb Connector

The rear panel 10/100/1000 base-T ethernet LAN B 1 Gb connector has the following status and activity LEDs.

Figure 2-7 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs

LED

Link LED

Table 2-6 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs

Location LED Status

Left Off

Green

Right

(link LED)

Off

Red

1000 MHz no link

1000 MHz with Ethernetand twisted-pair wiring enabled

No link

10/100/1000 MHz with Ethernetand twisted-pair wiring enabled

Chapter 2

Controls, Ports and Indicators

Rear Panel

Optional Management Processor Card LAN C 10/100 Connector LEDs

The optional management processor LAN C uses an RJ-45 type connector. This connector has four LEDs that signal status and activity.

Figure 2-8 Optional Management Processor Card LAN C 10/100 Connector LEDs

Self-test 10BT 100BT

Standby power

Table 2-7 Optional Management Processor Card LAN C 10/100 Connector LEDs

LAN LED Location Color State

Self-test Top Yellow Management processor

running selftest or error

Off Management processor has

booted

10BT 2nd from top Green 10BT link established

Blinking green 10BT activity

Off No link or 100BT link

100BT 2nd from bottom Green 100BT link established

Blinking green 100BT activity

Off No link or 10BT link

Standby Power

Bottom Green Standby power on

Off Standby power off

Chapter 2

3 External Connectors

This chapter describes the external connectors provided on the hp Integrity rx1620 Server.

Connector Pinouts

The following ports and connectors are found on the rear panel of the hp Integrity rx1620 Server.

• Dual USB 2.0

•Serial

• 68-pin LVD, SE U320 SCSI

• 10/100/1000 LAN

• AC power receptacle

Figure 3-1 Rear View of Server

Optional

Management Board

Connectors

AC Power

Receptacle

10/100 LAN C

10/100/1000

LAN A 1Gb

LVD/SE SCSI

Video

10/100/1000

LAN B 1Gb

Serial

TOC

Locator Button

and LED

USB

PCI Slot 1

PCI Slot 2

Half size

Chapter 3

External Connectors

Universal Serial Bus (USB) Ports

Figure 3-2 Dual USB Port Connector

1234

Table 3-1 USB Pinouts

Pin Number Signal Description

1+5VDC

2MR

3PR

4 Ground

Serial Port

Figure 3-3 Serial Port Connector

12345

6789

Table 3-2 Serial Port Pinouts

Pin Number Signal Description

1 Data Carrier Detect

2Receive Data

3Transmit Data

Chapter 3

Table 3-2 Serial Port Pinouts (Continued)

Pin Number Signal Description

4 Data Term Ready

5 Ground

6 Data Set Ready

7 Request to Send

8 Clear to Send

9Ring Indicator

SCSI Port, Ultra 3, 68-Pin

External Connectors

SCSI Port, Ultra 3, 68-Pin

A single, Ultra 3, 68 pin SCSI connector is located at the rear panel of the server. The external connector supports SCSI channel “B.”

Figure 3-4 SCSI Port, Ultra 3, 68-Pin

Table 3-3 SCSI Port Pinouts

Pin Number Signal Description Pin Number Signal Description

1 S1 (+DB 12) 35 S35 (-DB 12)

2 S2 (+DB 13) 36 S36 (-DB 13)

3 S3 (+DB 14) 37 S37 (-DB 14)

4 S4 (+DB 15) 38 S38 (-DB 15)

5 S5 (+DB P1) 39 S39 (-DB P1)

6 S6 (+DB 0) 40 S40 (-DB 0)

7 S7 (+DB 1) 41 S41 (-DB 1)

8 S8 (+DB 2) 42 S42 (-DB 2)

9 S9 (DB 3) 43 S43 (-DB 3)

Chapter 3

External Connectors

SCSI Port, Ultra 3, 68-Pin

Table 3-3 SCSI Port Pinouts (Continued)

Pin Number Signal Description Pin Number Signal Description

10 S10 (+DB 4) 44 S44 (-DB 4)

11 S11 (+DB5) 45 S45 (-DB 5)

12 S12 (+DB 6) 46 S46 (-DB 6)

13 S13 (+DB 7) 47 S47 (-DB 7)

14 S14 (+DB P) 48 S48 (-DB P)

15 S15 49 S49

16 S16 (DIFFSENS) 50 S50

17 S17 (TERMPWR) 51 S51 (TERMPWR)

18 S18 (TERMPWR) 52 S52 (TERMPWR)

19 S19 (RESERVED) 53 S53 (RESERVED)

20 S20 54 S54

21 S21 (+ATN) 55 S55 (-ATN)

22 S22 56 S56

23 S23 (+BSY) 57 S57 (-BSY)

24 S24 (+ACK) 58 S58 (-ACK)

25 S25 (+RST) 59 S59 (-RST)

26 S26 (+MSG) 60 S60 (-MSG)

27 S27 (+SEL) 61 S61 (-SEL)

28 S28 (+C/D) 62 S62 (-C/D)

29 S29 (+REQ) 63 S63 (-REQ)

30 S30 (+I/O) 64 S64 (-I/O)

31 S31 (+DB 8) 65 S65 (-DB 8)

32 S32 (+DB 9) 66 S66 (-DB 9)

33 S33 (DB 10) 67 S67 (-DB 10)

34 S34 (DB 11) 68 S68 (-DB 11)

Chapter 3

External Connectors

LAN Connectors

The hp Integrity rx1620 Server has 3 different LAN connectors. They are:

• 10/100/1000 base-T ethernet LAN A Gb connector

• Optional 10/100 MP card

10/100/1000 base-T ethernet LAN A 1Gb Connector

The rear panel 10/100/1000 base-T ethernet LAN A 1Gb connector has the following status and activity LEDs.

Figure 3-5 10/100/1000 base-T ethernet LAN A 1Gb Connector LEDs

Not used 1000BT 100BT

Activity

Table 3-4 1Gb LAN A Connector LEDs

LAN LED Location Color State

Not used Top None None

1000mb 2nd from top Amber Blinking amber – the 1000 Mbps with ethernet protocol and

twisted-pair wiring is enabled. Off – no link.

100mb 2nd from bottom Green Blinking green – the 100 Mbps with ethernet protocol and

twisted-pair wiring is enabled. Off – no link.

Activity Bottom Green Blinking green – The Activity LED lights, and all other

LEDs are off for a 10 Mbps connection. Off – no activity

Chapter 3

External Connectors

LAN Connectors

10/100/1000 base-T ethernet LAN B 1Gb Connector

The rear panel 10/100/1000 base-T ethernet LAN B 1Gb connector has the following status and activity LEDs.

Figure 3-6 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs

LED

(not used)

Link LED

Table 3-5 10/100/1000 base-T ethernet LAN B 1Gb Connector LEDs

Link LED Output

Activity Blinking Orange

Link w/no activity Solid Orange

No link Off

Chapter 3

External Connectors

LAN Connectors

Optional Management Processor Card LAN C 10/100 Connector LEDs

The optional management processor LAN C uses an RJ-45 type connector. This connector has four LEDs that signal status and activity.

Figure 3-7 Optional Management Processor Card LAN C 10/100 Connector LEDs

Self-test 10BT

100BT

Standby power

Table 3-6 Optional Management Processor Card LAN C 10/100 Connector LEDs

LAN LED Location Color State

Self-test Top Yellow Management processor

running selftest or error

Off Management processor has

booted

10BT 2nd from top Green 10BT link established

Blinking green 10BT activity

Off No link or 100BT link

100BT 2nd from bottom Green 100BT link established

Blinking green 100BT activity

Off No link or 10BT link

Standby Power

Bottom Green Standby power on

Off Standby power off

Chapter 3

External Connectors

LAN Connectors

Chapter 3

4 Utilities

Extensible Firmware Interface (EFI) Boot Manager

EFI (Extensible Firmware Interface) is an OS and platform-independent boot and pre-boot interface. EFI lies between the OS and platform firmware, allowing the OS to boot without having details about the underlying hardware and firmware. EFI supports boot devices, uses a flat memory model, and hides platform and firmware details from the OS.

NOTE EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel® specification,

whereas POSSE is the HP implementation that aids HP support.

EFI consolidates boot utilities similar to those found in PA-RISC based systems, such as the Boot Console Handler (BCH), and platform firmware into a single platform firmware. EFI allows the selection of any EFI OS loader from any boot medium that is supported by EFI boot services. An EFI OS loader supports multiple options on the user interface.

EFI supports booting from media that contain an EFI OS loader or an EFI-defined system partition. An EFI-defined system partition is required by EFI to boot from a block device.

Figure 4-1 EFI Boot Sequence

EFI

Platform

Init

Standard

firmware

platform

initialization

Driver

EFI Image

Load

Drivers and

application

loaded

iteratively

Application

Application Program Interface (API) specified

EFI

Bootcode

Retry

Failure

EFI

OS Loader

Load

Boot from

ordered list

of EFI OS

loaders

Value add implementation

OS Loader

EFI API

Boot Services

Ter minate

Operation

handed off to

OS Loader

Chapter 4

Boot manager EFI transfers

Utilities

Extensible Firmware Interface (EFI) Boot Manager

The EFI boot manager loads EFI applications (including operating system [OS] first stage loader) and EFI drivers from an EFI-defined file system or image loading service. Non-volatile RAM (NVRAM) variables point to the file to be loaded. These variables contain application-specific data that is passed directly to the EFI application. EFI variables provides system firmware a boot menu that points to all the operating systems, even multiple versions of the same operating systems.

The EFI boot manager allows you to control the server’s booting environment. Depending on how you have configured the boot options, after the server is powered up the boot manager presents you with different ways to bring up the system. For example, you can boot to the EFI shell, to an operating system located on the network or residing on media in the server, or the Boot Maintenance menu, see “Using the Boot Option Maintenance Menu”.

• Boot from a File—Automatically adds EFI applications as boot options or allows you to boot from a specific file. When you choose this option, the system searches for an EFI directory. If the EFI directory is found, then it looks in each of the subdirectories below EFI. In each of those subdirectories, it looks for the first file that is an executable EFI application. Each of the EFI applications that meet this criterion can be automatically added as a boot option. In addition, legacy boot options for A: and C: are also added if those devices are present. You can also launch a specific application without adding it as a boot option. In this case the EFI boot manager searches the root directories and the \EFI\TOOLS directories of all of the EFI system partitions present in the system for the specified EFI application.

• Add a Boot Option—Adds a boot option to the EFI boot manager. You specify the option by providing the name of the EFI application. Along with the name you can also provide either ASCII or UNICODE arguments the file might use. Given the EFI application name and any options, the EFI boot manager searches for the executable file in the same directories as described in “Boot from a File” option. When the file is found, it is executed.

• Delete Boot Options—Deletes a specific boot option or all boot options.

• Change Boot Order—Controls the relative order in which the EFI boot manager attempts boot options. For help on the control key sequences you need for this option, refer to the help menu.

• Manage BootNext Setting—Selects a boot option to use one time (the next boot operation).

• Set Automatic Boot Timeout—Defines the value in seconds that pass before the system automatically boots without user intervention. Setting this value to zero disables the timeout feature.

• Exit—Returns control to the EFI boot manager main menu. This displays the active boot devices, including a possible integrated shell (if the implementation is so constructed).

Chapter 4

Utilities

Extensible Firmware Interface (EFI) Boot Manager

EFI Commands

Table 4-1 lists EFI commands for the hp Integrity rx1620 Server. The equivalent BCH commands found in PA-RISC based systems are also listed.

Table 4 -1 EFI Com m ands

BCH

EFI Shell

Command

These commands are found in all other menus

info boot Boot [PRI|HAA|ALT|<path>] Boot from specified path

help <command> HElp [<menu>|<command>] Display help for specified

reset RESET Reset the system (to

Command

Equivalent

(PA-RISC)

BCH Command Parameters

(PA-RISC)

Definition

command or menu

allow reconfiguration of complex

exit (at EFI shell) MAin Return to the main menu

MAin

EFI boot manager “change boot order”

bcfg SEArch [ALL] Search for boot devices

bcfg SEArch [DIsplay|IPL] [<path>] Search for boot devices

many commands offer a [-b] parameter to cause 25 line breaks

COnfiguration

autoboot AUto [BOot|SEarch|STart] [ON|OFF] Display or set the auto

info boot BootID [<processor #>[<bootid #>]] Display or set processor

EFI boot manager Boot info Display boot-related

PAth [PRI|HAA|ALT|CON|KEY|<path>] Display or modify a path

ScRoll [ON|OFF] Display or change

scrolling capability

start flag

boot identifier

information

autoboot BootTimer [0-200] Seconds allowed for boot

attempt

cpuconfig CPUconfig [<proc>][ON|OFF]] Config/deconfig processor

boottest FastBoot [ON|OFF] or [test] [RUN|SKIP] Display or set boot tests

execution

Chapter 4

Utilities

Extensible Firmware Interface (EFI) Boot Manager

Table 4-1 EFI Commands (Continued)

BCH

EFI Shell

Command

date Time [cn:yr:mo:dy:hr:mn[:ss]] Read or set the date

time Time [cn:yr:mo:dy:hr:mn[:ss]] Read or set the real time

INformation

info all ALL Display all system

info boot BootINfo Display boot-releated

info cpu CAche Display cache

Command

Equivalent

(PA-RISC)

BCH Command Parameters

(PA-RISC)

Definition

clock

information

info chiprev ChipRevisions Display revision number

of major VLSI

MP command <df> FRU Display FRU information

info fw FwrVersion Display firmware version

for PDC, ICM, and complex

info io IO Display firmware version

for PDC, ICM, and complex

lanaddress LanAddress Display core LAN station

address

info mem Memory Display memory

information

info cpu PRocessor Display processor

information

SERvice

errdump clear CLEARPIM Clear (zero) the contents

of PIM

mm MemRead <addr> [<len>] [<type>] Read memory locations

scope of page deallocation

pdt page

deallocation table (pdt)

Display or clear the page deallocation table

Chapter 4

Table 4-1 EFI Commands (Continued)

BCH

EFI Shell

Command

Equivalent

(PA-RISC)

BCH Command Parameters

(PA-RISC)

Utilities

EFI/POSSE Commands

Definition

errdump mca errdump cmc errdump init

processor internal memory (PIM)

[<proc>] [HPMC|LPMC|TOC|ASIC]] Display PIM information

EFI/POSSE Commands

This section describes the EFI/POSSE commands developed for the server.

NOTE EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification,

whereas POSSE is the HP implementation that aids HP support.

help

Provides information on the EFI shell commands. It also has an additional feature to aid those familiar with the BCH menus to adjust to their equivalent functions in EFI.

Syntax

help [-b] <category> help [-b] <cmd>

help [-b] bch <bchmenu> <bchcmd>

Par am eters

-b Enable page breaking

category Category of commands to view help on commands cmd Shell command name on which to provide verbose information bch Display the list of BCH commands and their corresponding EFI bchmenu BCH menu name taken from the top level of the BCH menu

bchcmd BCH command on which to display information

Operation

If help is invoked with no parameters, it displays a list of shell command categories. To list all of the commands within a category, the user should type help <category> (see examples). If invoked with the -b switch, any output longer than one page pauses after each page is displayed. If a shell command name is used as a parameter, verbose help is displayed for that command.

If help is invoked with the bch option, it displays a list of BCH commands and their corresponding EFI/POSSE commands. It instructs the user to repeat the command line followed by a menu name for more information on that menu. If help is invoked followed by bch and a menu name, it displays a list of commands that appear under that BCH menu. The user may then invoke help followed by bch, the menu name, and a BCH command name to display information on that command. This would point the user to the command

Chapter 4

Utilities

EFI/POSSE Commands

that has taken the place of that BCH functionality, or will inform the user that the functionality no longer exists. As a shortcut, the user may enter help followed by bch and a BCH command name to go straight to that command.

Example 4-1 help Command

Shell> help List of classes of commands:

boot -- Booting options and disk-related commands configuration -- Changing and retrieving system information devices -- Getting device, driver and handle information memory -- Memory related commands shell -- Basic shell navigation and customization scripts -- EFI shell-script commandsType "help" followed by a class name for a list of commands in that class

Type "help" followed by command name for full documentation

Example 4-2 help bch Command

COnfiguration help bch co INformation help bch in PAth help bch pa ScRool help bch sr SEArch help bch sea SERvice help bch ser BOot help bch bo HElp help bch he RESET help bch reset MAin help bch ma

For more help on one of the commands above, at the prompt type:

help bch COMMAND

Example 4-3 help configuration Command

Shell> help configuration Configuration commands:

cpuconfig -- Deconfigure or reconfigure cpus date -- Display or set date err -- Display or set error level esiproc -- Make an ESI call errdump -- View/Clear logs info -- Display hardware information monarch -- View or set the monarch processor palproc -- Make a PAL call salproc -- Make a SAL call time -- Display or set time ver -- Displays version info

Type "help" followed by command name for full documentationon that command. Type "help -a" to display a list of all commands.

Example 4-4 help cpuconfig Command

Shell> help cpuconfig

CPUCONFIG [cpu] [on|off]

cpu Specifies which cpu to configure on|off Specifies to configure or deconfigure a cpu

Chapter 4

Notes:

1. Cpu status will not change until next boot

Examples:

* To deconfigure CPU 0 fs0:\> cpuconfig 0 off CPU will be deconfigured on the next boot

* To display configuration status of cpus fs0:\> cpuconfig

baud

Sets the baud rate and communication settings for a UART.

Syntax

baud <index> <baudrate>

Par am eters

<index> 0 through the total number of UARTS minus one <baudrate> baud rate.

Utilities

EFI/POSSE Commands

Operation

This command is used to change the speed for a UART in the system. This command works for all UARTs visible to EFI/POSSE. If the UART is part of processor dependent hardware (PDH) space and is initialized by the core firmware, this command communicates the settings to core firmware so the UART can be initialized with the new settings on the next boot. System default is 9600 baud.

Other Communication parameters are listed in Table 4-2.

Table 4-2 Communications Parameters

Parameter Value

RECEIVE_FIFO_DEPTH 1

TIMEOUT 1000000

PARITY No parity

DATA_BITS 8

STOP_BITS 1

CONTROL_MASK 0

boottest

Interacts with the speedy boot variable allowing it to be set appropriately.

Chapter 4

Utilities

EFI/POSSE Commands

Syntax

boottest Displays status of all speedy boot bits boottest on Run all tests (for a normal boot time) boottest off Skip all tests (for a faster boot time) boottest [test] Displays status of specific Speedy Boot bit

boottest [test] [on|off] Sets or clears a specific Speedy Boot bit

Par am eters

[test] Each test can be set or cleared:

booting_valid Enable/disable system firmware response to BOOTING

early_cpu Enable/disable early CPU selftests. late_cpu Enable/disable late CPU selftests. platform Enable/disable system board hardware tests. chipset Enable/disable CEC tests. io_hw Enable/disable EFI driver Core I/O tests. mem_init Enable/disable memory initialization. mem_test Enable/disable full destructive memory tests.

bit. If OS Speedy Boot aware set to on.

Example 4-5 boottest Command

Shell> boottest

BOOTTEST Settings Default Variable Selftest Setting

------------- ------------------------booting_valid On (OS speedy boot aware) early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test

mem_test Run this test

Example 4-6 boottest early_cpu off Command

Shell> boottest early_cpu off

BOOTTEST Settings Default Variable Selftest Setting

------------- ------------------------booting_valid On (OS speedy boot aware) early_cpu Skip this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test

mem_test Run this test

cpuconfig

Displays the config/deconfig state of processors in the system and allows the user to configure or reconfigure processors.

Syntax

cpuconfig <cpu> <on|off>

Chapter 4

Utilities

EFI/POSSE Commands

Par am eters

<cpu> specify a processor <on|off> state to set the processor to

Operation

Issuing cpuconfig with no parameters displays the config/deconfig status of all processors. A user can reconfigure CPUs by specifying a CPU number and a state (on or off). If a valid state is entered and is different from the current state of a CPU, its status changes on the next boot. The last remaining configured CPU in a system cannot be deconfigured.

Example 4-7 cpuconfig Command

Shell> cpuconfig PROCESSOR INFORMATION

CPU Logical Cache Cache Model Processor Slot CPUs Speed Size Size (hex.) Rev State

--- ------- --------- ---- ----- ------ ---- ----------

# of L3 L4 Family/

0 1 1 GHz 1.5 MB None 1F/01 B1 Active 1 1 1 GHz 1.5 MB None 1F/01 B1 Active

Example 4-8 cpuconfig 2 Command

Shell> cpuconfig 2 off CPU will be deconfigured on next boot.

Shell> cpuconfig PROCESSOR INFORMATION

CPU Logical Cache Cache Model Processor Slot CPUs Speed Size Size (hex.) Rev State

--- ------- --------- ---- ----- ------ ---- ----------

# of L3 L4 Family/

0 1 1 GHz 3 MB None 1F/00 B2 Active 1 1 1 GHz 3 MB None 1F/00 B2 Sched Deconf

default

Allows the user to restore non-volatile memory (NVM) to default values and clear NVM storage values.

Syntax

default [efi|sal] default clear [bmc|efi|sal]

Par am eters

clear clears NVM storage values

Operation

Default sets NVM and stable store values to predefined default values. To the normal user only a subset of values are available for default. Executing “default clear” resets the system.

errdump

Displays the contents of processor internal memory logged on the first machine check abort (MCA) for all processors present in the system.

Chapter 4

Utilities

EFI/POSSE Commands

Syntax

errdump [mca | cpe | cmc | init | la | clear]

Par am eters

mca dumps the Machine Check Abort error log cpe dumps the Corrected Platform Error log cmc dumps the Corrected Machine Check log init dumps the Initialization log la dumps the Logic Analyzer log

clear erases all of the logs (mca, cpe, cmc, init, la)

Operation

If a user enters no parameters, the usage is displayed. Otherwise, the specified error log is displayed. Adding

-n to the clear parameter disables the confirmation prompt. (The errdump command can also be accessed via

the System Configuration menu.)

info

Allows the user to display most system information.

Syntax

info [ -b] [target]

Par am eters

target: valid targets are:

all display everything cpu display information on cpus cache display information on cache mem display information on memory io display information on io boot display boot-related information chiprev display information on chip revisions fw display firmware version information sys display system information warning display warning and stop boot information

Example 4-9 info all Command

Shell> info all

SYSTEM INFORMATION

Date/Time: Oct 31, 2003 22:03:39 (20:03:10:31:22:03:39)

Manufacturer: hp

Product Name: server rx1620

Product Number: A9901A

Serial Number: MYJ3350026

UUID: 48B4F371-E34C-11D6-A8D6-07A8C14CB68B

System Bus Frequency: 200 MHz

Chapter 4

PROCESSOR MODULE INFORMATION

# of L3 L4 Family/

CPU Logical Cache Cache Model Processor

Slot CPUs Speed Size Size (hex.) Rev State

---- ------- -------- ------ ------ ------- --- ------------

0 1 1 GHz 1.5 MB None 1F/01 B1 Active

1 1 1 GHz 1.5 MB None 1F/01 B1 Active

MEMORY INFORMATION

---- DIMM A ----- ---- DIMM B -----

DIMM Current DIMM Current

--- ------ ---------- ------ ----------

0 1024MB Active 1024MB Active

1 ---- ----

Utilities

EFI/POSSE Commands

2 ---- ----

3 ---- ----

Active Memory : 2048 MB

Installed Memory : 2048 MB

I/O INFORMATION

BOOTABLE DEVICES

Order Media Type Path

----- ---------- ---------------------------------------

Seg Bus Dev Fnc Vendor Device Slot

# # # # ID ID # Path

--- --- --- --- ------ ------ --- -----------

00 00 01 00 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|0)

00 00 01 01 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|1)

00 00 01 02 0x1033 0x00E0 XX Acpi(HWP0002,0)/Pci(1|2)

00 00 02 00 0x1095 0x0649 XX Acpi(HWP0002,0)/Pci(2|0)

00 00 03 00 0x8086 0x1229 XX Acpi(HWP0002,0)/Pci(3|0)

00 20 01 00 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|0)

00 20 01 01 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|1)

00 20 02 00 0x14E4 0x1645 XX Acpi(HWP0002,100)/Pci(2|0)

Chapter 4

Utilities

EFI/POSSE Commands

BOOT INFORMATION

Monarch CPU:

Current Preferred

Monarch Monarch Possible Warnings

------- --------- -----------------

AutoBoot: OFF - Timeout is disabled

Boottest:

BOOTTEST Settings Default Variable

OS is not speedy boot aware.

Selftest Setting

--------- --------------

early_cpu Run this test

late_cpu Run this test

platform Run this test

chipset Run this test

io_hw Run this test

mem_init Run this test

mem_test Run this test

LAN Address Information:

LAN Address Path

----------------- ----------------------------------------

Mac(00306E4C4F1A) Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A))

*Mac(00306E4C0FF2) Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E4C0FF2))

FIRMWARE INFORMATION

Firmware Revision: 1.10 [4341]

PAL_A Revision: 7.31/5.37

PAL_B Revision: 5.37

SAL Spec Revision: 3.01

SAL_A Revision: 2.00

SAL_B Revision: 1.10

EFI Spec Revision: 1.10

Chapter 4

EFI Intel Drop Revision: 14.61

EFI Build Revision: 1.10

POSSE Revision: 0.10

ACPI Revision: 7.00

BMC Revision: 2.24

IPMI Revision: 1.00

SMBIOS Revision: 2.3.2a

Management Processor Revision: E.02.25

WARNING AND STOP BOOT INFORMATION

CHIP REVISION INFORMATION

Chip Logical Device Chip

Type ID ID Revision

------------------- ------- ------ --------

Utilities

EFI/POSSE Commands

Memory Controller 0 122b 0023

Root Bridge 0 1229 0023

Host Bridge 0000 122e 0032

Host Bridge 0001 122e 0032

Host Bridge 0002 122e 0032

Host Bridge 0004 122e 0032

Other Bridge 0 0 0002

Other Bridge 0 0 0007

Baseboard MC 0 0 0224

Example 4-10 info cpu Command

Shell> info cpu

PROCESSOR MODULE INFORMATION

# of L3 L4 Family/

CPU Logical Cache Cache Model Processor

Slot CPUs Speed Size Size (hex.) Rev State

---- ------- -------- ------ ------ ------- --- ------------

0 1 1 GHz 1.5 MB None 1F/01 B1 Active

1 1 1 GHz 1.5 MB None 1F/01 B1 Active

Chapter 4

Utilities

EFI/POSSE Commands

Example 4-11 info mem Command

Shell> info mem

MEMORY INFORMATION

---- DIMM A ----- ---- DIMM B -----

DIMM Current DIMM Current

--- ------ ---------- ------ ----------

0 1024MB Active 1024MB Active

1 ---- ----

2 ---- ----

3 ---- ----

Active Memory : 2048 MB

Installed Memory : 2048 MB

Example 4-12 info io Command

I/O INFORMATION

BOOTABLE DEVICES

Order Media Type Path

----- ---------- ---------------------------------------

1 CDROM Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM(Entry0)

Seg Bus Dev Fnc Vendor Device Slot

# # # # ID ID # Path

--- --- --- --- ------ ------ --- -----------

00 00 01 00 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|0)

00 00 01 01 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|1)

00 00 01 02 0x1033 0x00E0 XX Acpi(HWP0002,0)/Pci(1|2)

00 00 02 00 0x1095 0x0649 XX Acpi(HWP0002,0)/Pci(2|0)

00 00 03 00 0x8086 0x1229 XX Acpi(HWP0002,0)/Pci(3|0)

00 20 01 00 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|0)

00 20 01 01 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|1)

00 20 02 00 0x14E4 0x1645 XX Acpi(HWP0002,100)/Pci(2|0)

00 40 01 00 0x1000 0x0021 02 Acpi(HWP0002,200)/Pci(1|0)

Chapter 4

00 40 01 01 0x1000 0x0021 02 Acpi(HWP0002,200)/Pci(1|1)

00 80 01 00 0x14E4 0x1645 01 Acpi(HWP0002,400)/Pci(1|0)

00 E0 01 00 0x103C 0x1290 XX Acpi(HWP0002,700)/Pci(1|0)

00 E0 01 01 0x103C 0x1048 XX Acpi(HWP0002,700)/Pci(1|1)

00 E0 02 00 0x1002 0x5159 XX Acpi(HWP0002,700)/Pci(2|0)

Example 4-13 info boot Command

Shell> info boot BOOT INFORMATION

Monarch CPU:

Current Preferred Monarch Monarch Possible Warnings

-------- --------- -----------------00

AutoBoot: on - Timeout is:7SEC Boottest: boottest Settings Default Variable OS is not speedy boot aware.

Selftest Setting

---------- -------------early_cpu Skip this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test

Utilities

EFI/POSSE Commands

lanaddress

Allows the user to display the core I/O MAC address.

Syntax:

lanaddress

Par am eters

none

Example 4-14 lanaddress Command

LAN Address Information:

LAN Address Path

----------------- ----------------------------------------

Mac(00306E4C4F1A) Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A))

*Mac(00306E4C0FF2) Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E4C0FF2))

monarch

Displays or modifies the ID of the bootstrap processor. The preferred monarch number is stored in NVM.

Chapter 4

Utilities

EFI/POSSE Commands

Syntax

monarch <cpu>

Par am eters

<cpu> specifies a cpu

Operation

If specified with no parameters, monarch displays the Monarch processor for the system. Specifying a processor number alters the preferred Monarch processor. None of these changes takes affect until after a reboot.

Example 4-15 monarch Command

Shell> monarch

Current Preferred Monarch Monarch Possible Warnings

------- --------- ----------------00 00

To view monarch: fs0 :\ monarch

| Processor

-----------------+----------current status | 0 next boot status | 0

To set the monarch processor to 1: fs0 :\ monarch 1

-----------------+----------current status | 0 next boot status | 1

| Processor

pdt

Displays or clears the contents of the Page Deallocation Table.

Syntax

pdt (clear)

Par am eters

<clear> clears the pdt

Operation

With no options specified, the command displays the PDT information for the system. The PDT is cleared and a reboot is required for memory reallocation and safe booting.

Example 4-16 pdt Command

Shell> pdt PDT Information

Last Clear time: PDT has not been cleared

Number of total entries in PDT: 50

Number of used entries in PDT: 0

Chapter 4

Number of free entries in PDT: 50

Number of single-bit entries in PDT: 0

Number of multi-bit entries in PDT: 0

Address of first multi-bit error: x0000000000000000

Example 4-17 pdt clear Command

Shell> pdt clear Are you sure you want to clear the PDT? [y/N] y Shell>

Shell> pdt PDT Information

Utilities

EFI/POSSE Commands

Number of total entries in PDT: 50

Number of used entries in PDT: 0 Number of free entries in PDT: 50

Number of single-bit entries in PDT: 0

Number of multi-bit entries in PDT: 0

Address of first multi-bit error: 0x0000000000000000

Last Clear time: 10/21/01 5:00p

sysmode

Display or modify the system mode.

Syntax

sysmode <normal | admin| service>

Par am eters

<normal> sets system mode to normal

<admin> sets system mode to admin

<service> sets system mode to service

Operation

If specified alone, sysmode displays the system mode. If a mode is specified as a parameter, then the system mode is changed. This new mode takes effect immediately. The system mode is retained on successive boots. Interaction with sysmode in a variety of scenarios is outlined below.

Example 4-18 sysmode Command

Shell> sysmode System Mode: NORMAL

Shell> sysmode admin You are now in admin mode.

Shell> sysmode service You are now in service mode.

Shell> sysmode normal You are now in normal mode

Chapter 4

Utilities

Specifying SCSI Parameters

The following SCSI parameters may be configured for the SCSI board:

• SCSI ID (SCSI initiator ID)

• Maximum data transfer rate (SCSI rate)

•Bus width

• Whether the HBA is bootable (driver support)

• Avoid bus resets (secondary cluster server)

Using the SCSI Setup Utility

Step 1. At the EFI shell prompt, type this command to map the parameters for all PCI cards installed in

the system:

info io

A list of all the devices that are installed in the hp Integrity rx1620 Server and managed by EFI drivers is displayed. The output may look like this:

Seg Bus Dev Fnc Vendor Device Slot

#### ID ID #Path

--- --- --- --- ------ ------ --- -----------

00 00 01 00 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|0)

00 00 01 01 0x1033 0x0035 XX Acpi(HWP0002,0)/Pci(1|1)

00 00 01 02 0x1033 0x00E0 XX Acpi(HWP0002,0)/Pci(1|2)

00 00 02 00 0x1095 0x0649 XX Acpi(HWP0002,0)/Pci(2|0)

00 00 03 00 0x8086 0x1229 XX Acpi(HWP0002,0)/Pci(3|0)

00 20 01 00 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|0)

00 20 01 01 0x1000 0x0030 XX Acpi(HWP0002,100)/Pci(1|1)

00 20 02 00 0x14E4 0x1645 XX Acpi(HWP0002,100)/Pci(2|0)

00 40 01 00 0x1000 0x0021 02 Acpi(HWP0002,200)/Pci(1|0)

00 40 01 01 0x1000 0x0021 02 Acpi(HWP0002,200)/Pci(1|1)

00 80 01 00 0x14E4 0x1645 01 Acpi(HWP0002,400)/Pci(1|0)

00 E0 01 00 0x103C 0x1290 XX Acpi(HWP0002,700)/Pci(1|0)

00 E0 01 01 0x103C 0x1048 XX Acpi(HWP0002,700)/Pci(1|1)

00 E0 02 00 0x1002 0x5159 XX Acpi(HWP0002,700)/Pci(2|0)

Chapter 4

Utilities

Specifying SCSI Parameters

In the example above, a single SCSI interface is shown in the listing. The information for both channels of the SCSI interface is shown in bold, for highlighting purposes.

For each channel of the SCSI board, you need to note certain information. As an example, look at the information for the SCSI interface (the first two bold lines). For each channel of this SCSI interface, note the following information:

• Bus #—identifies the bus the device is on; for the SCSI interface, this is the same for both channels. In this example, the bus number is 20.

• Dev #—the ID the device is assigned on the bus; for the SCSI interface, this is the same for both channels. In this example, the SCSI interface is device 01.

• Fnc #—identifies the channel of the device (00 for channel A, 01 for channel B, and so on). In this example, because the SCSI interface has two channels, one channel is 00 and the other is

01.

• Vendor ID—shows the device’s vendor ID; for the SCSI interface, this is the same for both channels. For all the SCSI interface the ID is 0x1000.

• Device ID—shows the device ID; for the SCSI interface, this is the same for both channels. For the SCSI interface the ID is 0x0030.

• Slot #—identifies the physical card slot in the system where the SCSI interface is installed; for the SCSI interface, this is the same for both channels. In this example, the SCSI interface is on the system board therefore the in slot number is xx.

• Path—identifies the device’s path; for the SCSI interface, this is the same for both channels. In this example, the SCSI interface path is Acpi(HWP0002,200)/Pci(1|0) for channel A and Acpi(HWP0002,200)/Pci(1|1) for channel B.

Using the SCSI interface information from the example above, the pieces of information that, combined, tell you this is a SCSI interface are the following (shown in bold, for highlighting purposes):

00 20 01 00 0x1000 0x0030 xx Acpi(HWP0002,200)/Pci(1|0) 00 20 01 01 0x1000 0x0030 xx Acpi(HWP0002,200)/Pci(1|1)

Looking at all of the above information together, the vendor (0x1000) and device (0x0030) are the IDs for a SCSI interface. Of the devices with those IDs, this device has two channels (Fnc # of 00 immediately followed by Fnc # of 01). Also, this SCSI interface has a non-numeric (XX) slot # indicating that it is on the system board.

Step 2. Still at the EFI shell prompt, type this command to obtain the controller’s handle for the SCSI

interface:

devtree

A tree of all EFI-capable devices installed in the system is displayed. The output could look like this:

Chapter 4

Shell> devtree

Device Tree

Ctrl[04]

Ctrl[0A] Acpi(HWP0002,0)

Utilities

Specifying SCSI Parameters

Ctrl[12] Usb Open Host Controller

Ctrl[13] Usb Open Host Controller

Ctrl[14] Acpi(HWP0002,0)/Pci(1|2)

Ctrl[15] PCI IDE/ATAPI Controller

Ctrl[48] DW-28E

Ctrl[83] FAT File System [FAT32] 118 MB

Ctrl[16] Acpi(HWP0002,0)/Pci(3|0)

Ctrl[49] Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)

Ctrl[0B] Acpi(HWP0002,100)

Ctrl[17] LSI Logic Ultra320 SCSI Controller

Ctrl[18] LSI Logic Ultra320 SCSI Controller

Ctrl[19] Acpi(HWP0002,100)/Pci(2|0)

Ctrl[4B] Broadcom NetXtreme Gigabit Ethernet (BCM5701)

Ctrl[0C] Acpi(HWP0002,200)

Ctrl[0D] Acpi(HWP0002,400)

Ctrl[0E] Acpi(HWP0002,700)

Ctrl[1A] Acpi(HWP0002,700)/Pci(1|0)

Ctrl[1B] Acpi(HWP0002,700)/Pci(1|1)

Ctrl[36] 16550 Serial UART Driver

Ctrl[37] VT-100+ Serial Console

Ctrl[31] Primary Console Input Device

Ctrl[32] Primary Console Output Device

Ctrl[30] Primary Standard Error Device

Ctrl[1C] Acpi(HWP0002,700)/Pci(2|0)

Ctrl[32] Primary Console Output Device

Ctrl[30] Primary Standard Error Device

Ctrl[33] Acpi(PNP0501,0)

Ctrl[34] 16550 Serial UART Driver

Ctrl[35] VT-100+ Serial Console

Ctrl[31] Primary Console Input Device

Ctrl[32] Primary Console Output Device

Ctrl[30] Primary Standard Error Device

Chapter 4

Utilities

Specifying SCSI Parameters

Ctrl[44] VenHw(904EFCF0-F0A8-11D4-B4CA-303031303833)

Ctrl[46] VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9)

In the above example, the SCSI interface information is shown highlighted bold. You can tell the information is for the SCSI interface because the path on the first line—Acpi(HWP0002,100)— is the path from the information displayed by the info io command. The next two lines are for the SCSI interface two channels, one line for each channel (they contain the SCSI interface description [LSI Logic Ultra160 SCSI Controller]). Note the value shown for Ctrl—17 and 18—at the beginning of each of those lines; this is the controller’s handle for each channel. You need to know it for the next step.

NOTE The controller’s handle values will change on every boot.

Step 3. Still at the EFI shell prompt, type this command to obtain the EFI driver’s handle for the SCSI

interface:

drvcfg

A list of all EFI-capable configurable components in the system is displayed. The output may look like this:

Shell> drvcfg

Configurable Components

Drv[3D] Ctrl[15] Lang[eng]

Drv[3F] Ctrl[19] Lang[eng]

Drv[45] Ctrl[17] Lang[eng]

Drv[45] Ctrl[18] Lang[eng]

This listing shows which driver controls which device (controller). In the above example, the SCSI interface information is shown highlighted bold. You can tell the information is for this SCSI interface because the values shown for Ctrl—17 and 18—are the controller’s handles for the SCSI interface two channels (from the information displayed by the devtree command).

NOTE The EFI driver’s handle values will change on every boot.

TIP From this command (drvcfg), we recommend you record these two pieces of

information for each channel of each SCSI interface for parameters to be changed:

Chapter 4

• Drv (the EFI driver’s handle)

• Ctrl (the controller’s handle)

Utilities

Specifying SCSI Parameters

Step 4. Using the information (the driver’s handle [Drv] and the controller’s handle [Ctrl]) from the

drvcfg command, start the EFI SCSI Setup Utility for one channel of this SCSI interface. Still at

the EFI shell prompt, type this command:

drvcfg -s

where

•

So, continuing the example for channel A of this SCSI interface, you would type:

drvcfg -s 45 18

Step 5. The EFI SCSI Setup Utility starts and its main menu is displayed, showing a list of all the EFI

capable SCSI interfaces in the system.

drvr_handle cntrl_handle

drvr_handle

display or change

cntrl_handle

display or change

is the handle of the driver that controls the channel whose SCSI ID you want to

is the handle of the controller for the channel whose SCSI ID you want to

Chapter 4

Specifying SCSI Parameters

TIP To move the cursor in the EFI SCSI Setup Utility, you can use these keys:

Utilities

• Arrow keys:

↑ ↓ ← →

•Alternate keys:

H = left

J = down

K = up

L = right

I = home

O = end

Move the cursor to highlight the channel of the SCSI interface; press

Enter. (To determine which

channel of the interface to highlight, match the PCI Bus, PCI Dev, and PCI Func values on this screen to the Bus #, Dev #, and Fnc # values from the info io command.)

CAUTION Do not select the <Global Properties> option on the main menu.

Step 6. The “Adapter Properties” screen for this channel of the SCSI interface is displayed. If you like, you

can make sure the utility is running for the channel of the SCSI interface by comparing the values shown for PCI Bus, PCI Device, and PCI Function to the Bus #, Dev #, and Fnc # values from the info io command.

CAUTION Do not change the value for any of these fields on the “Adapter Properties” screen:

• Auto Termination

• SCSI Parity

• SCSI Bus Scan Order

• Spinup Delay (Secs)

Changing any of these fields can cause unpredictable results.

CAUTION Do not change the value for any of these fields on the “Device Properties” screen:

• Scan Id

• Scan LUNs > 0

• Disconnect

• SCSI Timeout

• Queue Tags

Chapter 4

Utilities

Specifying SCSI Parameters

• Format

• Verify

Changing any of these fields can cause unpredictable results.

Step 7. You may display (and optionally change) any SCSI parameters listed below for the channel of the

SCSI interface, or restore its SCSI parameters to their default values.

• SCSI ID

• Maximum data transfer rate

•Bus width

• Whether the SCSI interface is bootable (driver support)

• Avoid bus resets (secondary cluster server)

•Restore Defaults

Step 8. Use the arrow keys to navigate to the appropriate SCSI parameter.

Step 9. Use the plus (

+) and minus (-) keys to scroll through the values until the value you want is

displayed.

Step 10. Press

Esc to exit the “Adapter Properties” screen. You are given these choices:

• Cancel the exit from the screen (to stay in the “Adapter Properties” screen for the channel of the SCSI interface)

• Save the changes you made and then exit the screen

• Discard the changes you made and then exit the screen

Step 11. Move the cursor to the action (cancel, save, or discard) you want to take; press

If you selected cancel, you remain in the “Adapter Properties” screen for the channel of the SCSI interface. You can still change the channel’s parameters listed above.

If you selected save or discard, you are placed in the EFI SCSI Setup Utility’s main menu.

CAUTION Do not select the <Global Properties> option on the main menu.

Step 12. Press

Esc to exit the main menu and the EFI SCSI Setup Utility.

Step 13. Select the option for exiting the utility.

Step 14. When you are prompted to, press

Enter to stop the SCSI interface; you are now back at the EFI shell

prompt.

Enter.

Step 15. At the EFI shell prompt, type this command:

reset

The system starts to reboot. This is required to cause the new SCSI setting.

Chapter 4

Utilities

Using the Boot Option Maintenance Menu

This menu allows you to select console output and input devices as well as various boot options. It contains the following items:

• Boot from a File

• Add a Boot Option

• Delete Boot Option(s)

• Change Boot Order

•Manage BootNext setting

• Set Auto Boot TimeOut

• Select Active Console Output Devices

• Select Active Console Input Devices

• Select Active Standard Error Devices

•Cold Reset

•Exit

These items are described in the following sections.

In all menus, select:

• Help to display the help available for the command

• Exit to return to the main Boot Options Maintenance menu

• Enter to select an item after using the arrow keys to highlight the item

• Save Settings to NVRAM to save your changes

NOTE The options shown here are examples. Your system may have different options available based

on the system configuration and installed hardware components.

Paths

All devices in the hp Integrity rx1620 Server are represented by paths in the EFI shell. To identify the correct socket or disk drive, use the following tables.

Table 4-3 hp Integrity rx1620 Server Sockets

Socket Path

1 PCI Acpi(HWP0002,400)/pci(0|0)

2 PCI Acpi(HWP0003,400)/pci(0|0)

Chapter 4

Utilities

Using the Boot Option Maintenance Menu

Table 4-4 hp Integrity rx1620 Server Drives

Drive Path

SCSI Disk Acpi(HWP0002,100)/Pci(1|0)/Scsi(Pun0,Lun0)

SCSI Disk Acpi(HWP0002,100)/Pci(1|1)/Scsi(Pun0,Lun1)

Removable Media Boot Acpi(HWP0002,0)/Pci(2|0)/ATA(Primary,Master)

Boot from a File

Use this option to manually run a specific application or driver.

NOTE This option boots the selected application or driver one time only. When you exit the

application, you return to this menu.

This option displays the file systems that are on your server or workstation and lets you browse these file systems for applications or drivers that are executable. Executable files end with the.efi extension. You can also select remote boot (LAN) options that have been configured on your network.

For example:

Boot From a File. Select a Volume

NO VOLUME LABEL [Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM

CD_FORMAT [Acpi(HWP0002,0)/Pci(2|0)/Ata(Secondary,Master)/CDROM

Removable Media Boot [Acpi(HWP0002,500)/Pci(2|0)/Ata(Secondary,Master)

Load File [EFI Shell [Built-in]]

Load File [Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)]

Exit

In this example:

• NO VOLUME LABEL is a hard drive. When you format a hard drive, the EFI tools provide an option to LABEL the disk. In this example, the volume was not labelled.

• CD_FORMAT is the label created for the disk currently inside the DVD-ROM drive.

• Removable Media Boot allows you to boot from a removable media drive (CD/DVD drive). This option does not support booting from a specific file on a specific removable media disc.

• The two Load Files are the EFI Shell and the LAN.

Add a Boot Option

Use this option to add items to the EFI boot menu.

This option displays the file systems that are on your system and lets you browse these file systems for applications or drivers that are executable. Executable files end with the.efi extension. You can also select remote boot (LAN) options that have been configured on your network. The option you have selected will be added to the EFI boot menu.

Chapter 4

Utilities

Using the Boot Option Maintenance Menu

If you add a new drive to your system, you must manually add its boot options list if you want to make it a bootable device.

When adding a boot option that already exists in the Boot Manager list of boot options, you can choose whether to create a new option or modify the existing one. If you:

• Choose to modify an existing option, you may change the boot option name and/or add boot option arguments to the existing option.

• Create a new boot option for an already existing option, multiple instances of the same boot option exist.

For example:

Add a Boot Option. Select a Volume

NO VOLUME LABEL [Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM

Removable Media Boot [Acpi(HWP0002,0)/Pci(2|0)/Ata(Secondary,Master)

Load File [EFI Shell [Built-in]]

Load File [Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)]

Exit

In this example:

• Most of the items are the same options in Boot From a File.

• NO VOLUME LABEL is a hard drive. You can search through the disk for bootable applications to add to the Boot Manager list of Boot options.

• Removable Media Boot will treat the Removable Media (generally a CD) as a bootable device.

• Load File EFI Shell adds a new instance to the EFI Shell. Load File with the MAC address adds a network boot option.

Delete Boot Option(s)

Use this option to remove boot options from the EFI boot menu.

NOTE This does not delete any files, applications or drivers from your system.

This option displays a list of boot options that are configured on your system. The names will match the options on the main Boot Manager menu (above).

If you remove a drive from your system, you must manually delete it from the boot options list.

• To delete an item from the list, use the arrow keys to highlight the item and press

Enter.

• To remove all of the entries from the EFI boot menu, select Delete All Boot Options. This setting may be used as a security device on systems that are accessed remotely.

Change Boot Order

Use this option to change the order of boot options. The order in which options are listed in the EFI boot menu also reflects the order in which the system attempts to boot. If the first boot option fails, the system tries booting the second, then the third, and so forth, until a boot option succeeds or until all options have failed.

Chapter 4

Utilities

Using the Boot Option Maintenance Menu

For example, if you normally boot using a configuration on your LAN but would like to boot from a local hard drive if the LAN is unavailable, move the LAN boot option to the top of the list, followed by the hard drive boot option.

The menu lists boot options that currently exist in the main Boot Manager menu. You can change the priority of the items by moving them up or down in the list:

•Press

U to move an option up.

D to move an option down.

• Select Save Settings to NVRAM to modify the order in the Boot Manager menu, which modifies the order that the Boot Manager will attempt to boot the options.

• The items at the bottom of the screen (shown in bold in these examples) are descriptions of the selected option.

For example:

Change boot order. Select an Operation

EFI Shell [Built-in]

Current OS

Save Settings to NVRAM

Help

Exit

VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9)

Boot0000

Manage BootNext Setting

Use this option to run the selected boot option immediately upon entering the main Boot Manager menu. This option is useful for booting an option that only needs to be booted once, without changing any other setting in the main Boot Manager menu. This is a one-time operation and does not change the permanent system boot settings.

To restore the default boot next setting, select Reset BootNext Setting.

For example:

Manage BootNext setting. Select an Operation

EFI Shell [Built-in]

Current OS

Reset BootNext Setting

Save Settings to NVRAM

Help

Chapter 4

Utilities

Using the Boot Option Maintenance Menu

Exit

VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9)

Boot0000

Set Auto Boot TimeOut

Use this option to set the amount of time the system pauses before attempting to launch the first item in the Boot Options list.

For example:

Set Auto Boot Timeout. Select an Option

Set Timeout Value

Delete/Disable Timeout

Help

Exit

Interrupting the timeout during the countdown stops the Boot Manager from loading any boot options automatically. If there is no countdown, boot options must be selected manually.

• To set the auto boot timeout value, in seconds, select Set Timeout Value and enter the desired value.

• To disable the timeout function, select Delete/Disable Timeout.

NOTE When this option is selected, the system does not automatically boot. The system stops at the

EFI boot menu and waits for user input.

Select Active Console Output Devices

Use this option to define the devices that display output from the system console. This list normally includes the VGA monitor and a serial port for directing output to a terminal emulation package.

NOTE If you install a modem in your system, make sure you disable the modem serial port in both the

Active Console Input and Active Console Output device lists.

NOTE Some operating systems support multiple consoles, such as a simultaneous serial and VGA

output. See your OS documentation to determine how many consoles are supported with your system. Multiple consoles are not supported for HP-UX or Windows (use the Smart Setup CD to switch between COM A and the MP on Windows systems).

For example:

Select the Console Output Device(s)

Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(PcAnsi)

Chapter 4

Utilities

Using the Boot Option Maintenance Menu

Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100)

* Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+)

Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(VtUtf8)

Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(PcAnsi)

Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100)

* Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+)

Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8)

* Acpi(HWP0002,700)/Pci(2|0)

* indicates a currently selected device.

This menu is identical to Console Error Devices. The hp Integrity rx1620 Server does not support different configurations for Output and Error console. For correct operation:

• When changes are made to either Output or Error console menus, the identical change must be made in both menus.

• When changing serial devices, changes must be made to Output, Input, and Error menus for proper operation.

Table 4-5 Console Output Devices

To select: Choose:

Serial A/Serial 1 Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+)

MP Serial Console Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+)

MP VGA Port Acpi(HWP0002,700)/Pci(2|0)

• Each option is identified with an EFI device path. Not all options will be available, depending on the configuration of the system and the options purchased. Device paths may differ slightly on different product models.

• On both serial device examples, UART 9600 indicates the current baud rate of the serial device (can be changed with the EFI shell baud command), VenMsg Vt100+ is the current emulation type (several different terminal emulation protocols are supported, see list above).

• Only one terminal emulation type (PcAnsi, Vt100, and so on) can be selected for each serial console, but multiple serial consoles can be selected at a time.

Select Active Console Input Devices

Use this option to define the devices that are used to provide input to the system console.

This option displays the console devices on your system. This normally includes a standard keyboard and mouse, and a serial port for receiving output from a terminal emulation package on a laptop. Several different terminal emulation protocols are supported.

• When changing serial devices, changes must be made to Output, Input, and Error menus for proper operation.

Chapter 4

Utilities

Using the Boot Option Maintenance Menu

NOTE If you install a modem in your system, make sure you disable the modem serial port in both the

Active Console Input and Active Console Output device lists.

NOTE Some Operating Systems support multiple input devices, such as a simultaneous serial and

keyboard input. See your OS documentation to determine how many consoles are supported with your system.

For example:

Select the Console Input Device(s)

Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(PcAnsi)

Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100)

* Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+)

Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(VtUtf8)

Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(PcAnsi)

Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100)

* Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+)

Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8)

* indicates a currently selected device.

• Each option is identified with an EFI Device path. Not all options will be available, depending on the configuration of the system and the options purchased. Device paths may differ slightly on different product models.

• On both serial device examples, UART 9600 indicates the current baud rate of the serial device, VenMsg Vt100+ is the current emulation type. Several different terminal emulation protocols are supported (see list above).

• Only one terminal emulation type (PcAnsi, Vt100, and so on) can be selected for each serial console, but multiple serial consoles can be selected at a time.

Table 4-6 Console Input Devices

To select: Choose:

Serial A/Serial 1 Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+)

MP Serial Console Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+)

Select Active Standard Error Devices

Use this option to define the devices that display error messages from the system console.

This menu is identical to Console Output Devices. The hp Integrity rx1620 Server does not support different configurations for Output and Error console. For correct operation:

Chapter 4

Utilities

Using the Boot Option Maintenance Menu

• When changes are made to either Output or Error console menus, the identical change must be made in both menus.

• When changing serial devices, changes must be made to Output, Input, and Error menus for proper operation.

Using the System Configuration Menu

The System Configuration Menu (on systems with EFI firmware version 2.0 or higher) includes the following options:

• The Security/Password Menu lets you change the administrator and user passwords

• The Advanced System Information Menu displays information about system and component configuration

• Set System Date lets you modify the system date

• Set System Time lets you modify the system time

• Reset Configuration to Default lets you restore system settings to their original configuration

• Help displays additional information about the available options

• Exit returns to the EFI startup menu

Security/Password Menu

You can set administrator and user passwords to provide different levels of access to the system firmware:

Resetting Passwords

If you forget your passwords, they can be reset using an MP command. Follow theses steps.

• If your system has an MP card:

Run the MP card bp command to reset the administrator and user passwords (see “Management Processor Command Interface”).

• If your system does not have an MP card, you must reset the passwords using a jumper on the system board:

Step 1. Power down the system and unplug the AC power cord.

Chapter 4

Management Processor

Step 2. Place a jumper between pins 7 and 8 on J96 located on the system board near the battery.

Figure 4-2 Password Reset Jumper

Pin 7

J96

Pin 8

Step 3. Plug in the AC power cord and wait for the BMC heartbeat LED on the system board to start

blinking green. This should take about 5 seconds from the time you plug in the power cord.

Utilities

Step 4. Unplug the AC power cord again and remove the jumper.

Step 5. Plug in the power cord and boot the system.

Step 6. The passwords have been cleared. Follow the instructions above to set new system passwords.

Step 7. Store the system in a secure location and keep the system case locked at all times to protect against

unauthorized access.

Management Processor

The management processor is an independent support system for the server. It provides a way for you to connect to a server and perform administration or monitoring tasks for the server hardware.

The management processor controls power, reset, Transfer of Control (TOC) capabilities, provides console access, displays and records system events, and can display detailed information about the various internal subsystems. The management processor also provides a virtual front panel that can be used to monitor system status and the state of front panel LEDs. All MP functions are available via the LAN, local RS-232 and remote RS-232 ports.

The management processor is available whenever the system is connected to a power source, even if the server main power switch is in the off position.

Access to the management processor can be restricted by user accounts. User accounts are password protected and provide a specific level of access to the server and management processor commands.

Multiple users can interact with the management processor. From the MP Main Menu users can select any of the following options: enter management processor command mode, enter console, view event logs, view console history, display virtual front panel, enter console session, or connect to another management

Chapter 4

Utilities

Management Processor

processor. Multiple users can select different options from the MP Main Menu at the same time. However, management processor command mode and console mode are mirrored, The MP allows only one user at a time to have write access to the shared console.

Accessing the Management Processor

You can connect to the management processor using the following methods:

•The local RS-232C port using a local terminal

•The remote RS-232C port using external modem (dial-up) access, if remote modem access is configured

•The management processor LAN port using Web Console or telnet if login access through the management processor LAN is enabled

Interacting with the Management Processor

To interact with the management processor, perform the following steps:

Step 1. Log in using your management processor user account name and password.

NOTE If the management processor is not displaying the MP Main Menu, use CTRL+B to

access the MP Main Menu and the management processor (MP) prompt.

Step 2. Use the management processor menus and commands as needed. A list of available commands can

be displayed by using the management processor help function (in the MP Main Menu, enter HE followed by LI at the MP HELP: prompt). Log out using the X command (in the MP Main Menu, enter X at the MP> prompt) when done.

Chapter 4

Utilities

Management Processor Command Interface

Use the management processor menus and commands as needed. The login screen, which includes the Main Menu, is shown below. Main Menu commands (CO, VFP, CM, CL, CSP, SE, SL, HE, and X) can be entered after the MP prompt. Commands not displayed in the MP Main Menu can be accessed in command mode by first using the CM command at the MP prompt. (A list of available commands can be displayed by using the management processor help function. Display the list of commands as follows: in the MP Main Menu, enter HE after the MP> prompt, then enter LI after the MP HELP: prompt.) You can return to the MP Main Menu by typing

NOTE At publication, the current version of the Management Processor Revision is E.02.25.

Check the HP website for the latest revision.

MP Welcome Screen

MP Welcome screen commands:

CTRL+B.

MP MAIN MENU: CO:Console VFP:Virtual Front Panel CM:Command Menu CL:Console Log SL:Show Event Logs CSP:Connect to Service Processor SE:Create OS Session HE:Main Menu Help X:Exit Connecion

Management Processor Help System

The MP has a robust help system. To invoke MP HELP, enter he after the MP> prompt. The following is displayed:

==== MP Help: Main Menu ============================================(Administrator)===

Hardware Revision a1 Firmware Revision E.02.20 May 30 2003,15:18:47

MP Help System

Use Ctrl-B to exit MP command interface and return to the main MP menu:

Enter a command at the help prompt:

OVerview : Launch the help overview

Chapter 4

LIst : Show the list of MP commands

<COMMAND> : Enter the command name for help on individual command

Utilities

Management Processor Command Interface

TOPics : Show all MP Help topics and commands

HElp : Display this screen

Q : Quit help

Enter one of the commands described above: OV, LI, <command>, TOP, HE, Q

Management Processor Commands

MP commands are listed in the following table and described in the following paragraphs.

Table 4-7 Management Processor Commands and Descriptions

Command Description

BP Reset BMC passwords

CA Configure asynch/serial ports

CG Certificate generator

CL View console log

CM Select command mode

Ctrl+B Return to MP main menu

CO Select console mode

CSP Connect to service processor

DATE Date display

DC Default configuration

DF Display FRU information

DI Disconnect remote or LAN console

FW (XU) Upgrade MP firmware

HE Display help for menu or command

ID System information

IT Inactivity timeout settings

LC LAN configuration

LOC Locator LED display and configuration

LS LAN Status

MA Return to Main Menu

MR Modem reset

MS Modem status

PC Remote power control

PG Paging parameter setup

Chapter 4

Management Processor Command Interface

Table 4-7 Management Processor Commands and Descriptions (Continued)

Command Description

PR Power restore

PS Power management module status

RB Reset BMC

RS Reset system through RST signal

SA Set access

SE Enter OS session (UNIX only)

SL Show event logs

SO Security options

SS System processor status

SYSREV Current system firmware revisions

Utilities

TC Reset via transfer of control (TOC)

TE Tell- send a message to other users

UC User configuration

VFP Virtual front panel

WHO Display connected management processor users

X Exit management processor and disconnect

XD Diagnostics and/or reset of management processor

Reset BMC Passwords

BP: Reset BMC Passwords

This command resets BMC passwords (both USER and ADMIN passwords).

Configure Serial Port Parameters

CA: Configure local and remote serial port parameters

Set up the local serial port parameters as follows:

• TERMINAL TYPE: Vt100 vs HPterm

• BAUD RATES: Input and output data rates are the same; 300, 1200, 2400, 4800, 9600, 38400, 115200 bit/sec.

• FLOW CONTROL: Hardware uses RTS/CTS; Software uses Xon/Xoff.

• TRANSMIT CONFIGURATION STRINGS: Disable this setting whenever the modem being used is not compatible with the supported modem (MT5634ZBA).

Chapter 4

Utilities

Management Processor Command Interface

IMPORTANT Do not mix HP and vt100 terminal types at the same time.

Set up the remote serial port parameters as follows:

• MODEM PROTOCOL: Bell or CCITT (CCITT is a European standard; RTS/CTS signaling is used, as well as the Ring signal. Bell is a U.S. or simple mode).

• BAUD RATES: Input and output data rates are the same; 300, 1200, 2400, 4800, 9600, 38400, 115200 bit/sec.

• FLOW CONTROL: Hardware uses RTS/CTS; Software uses Xon/Xoff.

• TRANSMIT CONFIGURATION STRINGS: Disable this setting whenever the modem being used is not compatible with the supported modem (MT5634ZBA).

• MODEM PRESENCE: When the modem may not always be connected, set this parameter to “not always connected”.

For example: A modem attached through a switch. In mode “not always connected,” no dial-out functions are allowed: DIAL-BACK is disabled, and PAGING is not possible.

The MP mirrors the system console to the MP local, remote/modem, and LAN ports. One console output stream is reflected to all of the connected console users. If several different terminal types are used simultaneously by the users, some users may see strange results.

Example 4-19 HP-UX

Applications that care about the terminal type (install, SAM, vi, and so on) running on HP-UX use three methods to determine the terminal type:

1. The application takes the terminal information from the OS. This value is set in the CA command and takes effect for all MP ports.

2. The $TERM shell environment variable.

3. The application directly queries the terminal (in this case, the write enabled terminal establishes the terminal type).

Make sure that settings #1 and #2 agree with your terminal type.

Certificate Generate

CG: Generate RSA key pair or Self Signed Certificate

This command generates a new RSA key pair and self signed certificate.

Console Log

CL: Console Log—view the history of the Console output

This command displays up to 60 Kilobytes of logged console data (about 60 pages of display in text mode) sent from the system to the Console path.

Command Mode

CM: Command Mode—enter command mode

Chapter 4

Utilities

Management Processor Command Interface

This command switches the console terminal from the MP Main Menu to mirrored command interface mode. If the current mux authority is administrator and the new login is as an operator, the command mux will be denied (remains in MP Main Menu mode). If a command is in progress, a message will be displayed warning the new user of system status.

Console

CO: COnsole—leave command mode and enter console mode

This command switches the console terminal from the MP Main Menu to mirrored/redirected console mode. All mirrored data is displayed. Type

For VT100 and HPTERM, verify that the MP setting in the CA command is correct and all mirrored consoles are of the same terminal type for proper operation.

CTRL+B to return to the MP command interface.

Connect to Service Processor

CSP: Connect to remote management processor over the LAN

This command allows the local or remote port user to connect over the MP LAN to another MP on the network. The user that launches the command is given a private connection to the other MP over the LAN. To return to the original MP, type

CTRL+] to disconnect the CSP session.

Date

DATE: Displays the current date, as generated in the MP real-time clock.

Default Configuration

DC: Default Configuration—reset all MP parameters to the default configuration

This command sets all MP parameters back to their default values. The user may reset all or a subset of the following parameters:

• IP configurations

• Modem configuration

• Paging configuration

• Command Interface configuration

• Disable remote access, security configuration

• Session configuration. For example: setting the security configuration to default erases all users and passwords.

There are three ways to reset passwords in the MP:

1. In the SO command, change individual users.

2. In the DC command choose “Reset Security Configuration”.

3. Forgotten passwords can be reset by pressing the MP reset button on the back panel of your HP Server. After the MP reboots, the local console terminal displays a message for five seconds. Responding to this message in time will allow a local user to reset the passwords.

NOTE All user information (logins, passwords, and so on) is erased in methods 2 and 3.

Chapter 4

Utilities

Management Processor Command Interface

Display FRUID

DF: Display FRUID information

This command displays FRUID information from the BMC for FRU devices. Information provided includes serial number; part number; model designation; name and version number; and manufacturer.

Disconnect Remote or LAN Console

DI: DIsconnect remote/modem or LAN/WEB console

This command disconnects (hang up) the remote/modem or LAN/WEB users from MP. It does not disable the ports. The remote console is no longer mirrored.

MP Firmware Update

FW: Activates MP firmware upgrade mode

This command is available from either the LAN or local serial port. This command activates firmware upgrade mode, which loads new firmware through the MP LAN by FTP (which must be operational). An MP Reset is generated after the upgrade is complete.

Help

HE: Display help for menu or command

This command displays the MP hardware and firmware version identity, and the date and time of firmware generation. If executed from the MP Main Menu, general information about the MP, and those commands displayed in the MP Main Menu, will be displayed. If executed in command mode, this command displays a list of command interface commands available to the user. It also displays detailed help information in response to a topic or command at the help prompt.

Display System ID

ID: Display/modify system information

This command allows the user to display and modify the following:

• SNMP contact information

• SNMP server information

• SPU hostname

Inactivity Timeout

IT: Inactivity Timeout settings

The session inactivity timeout is up to 1,440 minutes—default is 60 minutes. This timeout prevents sessions to the system from being inadvertently left open. A session can be started by the SE command. An open session can prevent users from logging onto the MP through a port and can also prevent system applications from initiating an outbound connection.

MP inactivity timeout is up to 1,440 minutes—default is 5 minutes. This timeout prevents a user from inadvertently keeping the MP locked in a MP Command Interface mode preventing other users from looking at the console output. The MP Command Interface inactivity. timeout may not be deactivated.

Chapter 4

Utilities

Management Processor Command Interface

Flow control timeout is 0 to 60 minutes. If set to 0, no timeout is applied. This timeout prevents mirrored flow control from blocking other ports when inactive.

Configure LAN Console

LC: LAN configuration (IP address, and so on)

This command displays and allows modification of the LAN configuration. Configurable parameters include:

•MP IP Address

•MP Host Name

• Subnet Mask

• Gateway Address

• Web Console port number

•Link State

The MP Host Name set in this command is displayed at the MP command interface prompt. Typically the DNS name for the LAN IP is entered.

This field can be programmed to any useful name or phrase. For clarity, it is useful to enter MP-on-SYSTEM as the MP Host name, so both names show up in the prompt (limit 19 characters, no spaces allowed.) The web access port number is also set by this command.

Locator LED Status

LOC: Locator LED Status

This command displays the current status of the Locator LED.

LAN Status

LS: LAN Status

This command displays all parameters and the current status of the MP LAN connections. The LAN parameters are not modified by the execution of this command.

Return to Main Menu

MA: Return to MP Main Menu

This command makes the MP return to the non mirrored MP Main Menu. This is the same as executing CTRL+B.

Modem Reset

MR: Modem Reset

This command makes the MP send an AT Z command to the modem, which resets it. Any modem connections are lost. The initialization results can be viewed via the MS command.

Modem Status

MS: Modem Status—Display modem status

Chapter 4

Utilities

Management Processor Command Interface

The MS command displays the state of the modem lines connected to the remote/modem serial port. The display can be updated by pressing last state of the control signals DTR, RTS set by the firmware are displayed.

Enter. The current state of the status signals DCD, CTS, DSR, RI and the

Power Control

PC: Power Control—turn system power on and off

For proper system shutdown, shutdown the OS before issuing this command or use the commands graceful shutdown option.

This command allows you to switch the system power on or off. the user can have the action take place immediately or after a specified delay.

Notice this is roughly the equivalent to turning the system power off at the front panel switch. There is no signal sent to the OS to bring the software down before power is turned off. To turn the system off properly. you must ensure that the OS is in the proper shutdown state before issuing this command. Use the proper OS commands or use the graceful shutdown option of the Remote Power Control command.

Configure Paging

PG: Paging parameter setup—configures pagers

This command allows the user to configure the pagers and set triggering events.

A string description of the triggering event will be sent with the page.

Power Status

PS: Power status—display the status of the power management module

This command displays on the console the status of the power management module.

Reset BMC

RB: Reset BMC

This command resets the BMC by toggling a GPIO pin.

Reset System

RS: Reset system through RST signal

IMPORTANT Under normal operation, shut down the OS before issuing this command.

This command causes the system (except the MP) to be reset through the RST signal.

Execution of this command irrecoverably halts all system processing and I/O activity and restarts the computer system. The effect of this command is very similar to cycling the system power. The OS is not notified, no dump is taken on the way down, and so on.

Set Access

SA: Set access options—configures access for LAN and remote/modem ports

This command will disconnect modem, LAN, and web users if access is disabled.

Chapter 4

Utilities

Management Processor Command Interface

Create Local Session

SE: Log into the system on local or remote port

Only valid from the local or remote/modem port, SE allows the user to leave the MP Command Interface and enter a system session. Other mirrored MP users are placed in console mode. The session user returns to the mirrored MP session on exit.

The MP regularly checks the activity of the session, closes the connection with the system, and, if the timeout period has elapsed, returns the port to mirroring. The timeout period is set with the IT command. On HP-UX, the SE command works on the local and remote ports.

In HP-UX, use the System Administration Manager (SAM) to add modem device files for the session UARTS. The modem type, CCITT or Bell must agree with the remote port settings for the remote session port and always be Bell mode for the local session port.

If the system and the MP Command Interface local or remote ports have been configured with different port speeds, the baud rate changes to the rate specified by the OS for the duration of the session.

Display Logs

SL: Display contents of the system status logs

This command displays the contents of the event logs that have been stored in nonvolatile memory.

• System Event Log (SEL)—Events (filtered by alert level) and errors

• Forward progress—All events

• Current boot log—All events between “start of boot” and “boot complete”

• Previous boot log—The events from the previous boot

Reading the system event log turns off the system LED. Accessing this log is the only way to turn off the system LED when it is flashing and alerts have not been acknowledged at the alert display level.

Events are encoded data that provide system information to the user. Some well-known names for similar data would be Chassis Codes or Post Codes. Events are produced by intelligent hardware modules, the OS, and system firmware. Use SL to view the event log.

Navigate within the logs as follows:

• + — View the next block (forward in time)

• - — View the previous block (backward in time)

• Enter (<CR>) — View the next block in the previously selected direction (forward or backward in time)

• D — Dump the entire log for capture or analysis

•F — First entry

•L — Last entry

• J — Jump to entry number __

• V — View mode configuration (text, keyword, hex)

• ? — Display this help menu

•Q — Quit

Chapter 4

Utilities

Management Processor Command Interface

Table 4-8 defines alert (or severity) levels.

Table 4 -8 A l ert L evels

Severity Definition

0 Minor forward progress

1 Major forward progress

2Informational

3 Warning

5 Critical

7Fatal

Security Options

SO: Configure security options and access control (users, passwords, and so on)

This command modifies the security parameters of the MP, which include login time-outs and allowed password faults.

If configured, when you access the MP via the modem port, the MP hangs up and dials the user back. This does not work if Modem Presence is set to not always connected with the CA command.

If the mode is Single, the State is changed to disabled after the first login.

A disabled user’s login is not accepted.

System Status

SS: Displays the status of the system processors

The SS command displays the status of the system processors and which processor is the monarch.

Firmware Revision Status

SYSREV: Displays the revision status of firmware in the system.

This command displays the revision status of firmware in the system.

NOTE At the time of production of this guide, the firmware revisions were:

FIRMWARE INFORMATION

Firmware Revision: 1.10 [4341]

PAL_A Revision: 7.31/5.37

PAL_B Revision: 5.37

SAL Spec Revision: 3.01

SAL_A Revision: 2.00

SAL_B Revision: 1.10

Chapter 4

EFI Spec Revision: 1.10

EFI Intel Drop Revision: 14.61

EFI Build Revision: 1.10

POSSE Revision: 0.10

ACPI Revision: 7.00

BMC Revision: 2.24

IPMI Revision: 1.00

SMBIOS Revision: 2.3.2a

Management Processor Revision: E.02.25

Transfer Of Control

TC: System reset through INIT or TOC (Transfer of Control) signal

Under normal operation, shut down the OS before issuing this command.

Utilities

Management Processor Command Interface

This command causes the system to be reset through the INIT (or TOC) signal. Execution of this command irrecoverably halts all system processing and I/O activity and restarts the computer system. It is different from the RS command in that the processors are signaled to dump state on the way down.

Tell

TE: TEll—sends a message to other terminals

Up to 80 characters can be typed in. The message is broadcast to the other mirrored clients. Users in a session or CSP are not shown the message.

User Configuration

UC: User Configuration—controls user access

This command allows an administrator to add, modify, re-enable, or delete user logins. The administrator can also enable or disable security warnings and change passwords.

Virtual Front Panel

VFP: Display Virtual Front Panel

The VFP command presents a summary of the system by using direct console addressing. If the terminal is not recognized by the MP, VFP mode will be rejected. Each individual user will get this summary in order to avoid issues related to terminal type and screen display mode.

Who

WHO: Displays a list of MP connected users

This command displays the login name and operating mode (Main Menu, command, and so on) of the connected console client users, and the port on which they are connected. For the LAN and WEB console clients the remote IP address is also displayed.

Chapter 4

Utilities

Management Processor Command Interface

If the local console client user did not originate the MP command interface session, there is always one default user listed for the local serial port: local user i. If the local console operator types login name that the local operator used is displayed instead.

CTRL+B, then the

Exit from MP

X: Exit from MP command interface and disconnect from the system

This command disconnects the executing user from the system. This command is available from the local port.

Diagnostics

XD: Diagnostics and/or Reset of MP

This command allows the user to perform some simple checks to confirm the MP's health and its connectivity status. The following tests are available:

• MP Parameter Checksum

• Verify I2C connection (get BMC Device ID)

• LAN connectivity test using ping

• Modem self-tests

Also, the MP can be reset from this command. A MP reset can be safely performed without affecting the operation of the server.

Chapter 4

5 Troubleshooting

This chapter provides troubleshooting instructions used in the maintenance of the hp Integrity rx1620 Server.

Troubleshooting Tips

WARNING Before removing a cover, always disconnect the AC power cord and unplug cables.

Disconnect the AC power cord to avoid exposure to high energy levels that may cause burns when parts are short-circuited by metal objects such as tools or jewelry.

CAUTION Do not operate the HP Server for more than 5 minutes with any cover (including disk drives)

removed. Damage to system components may result due to improper cooling airflow.

• For problems with an optional disk array controller board, refer to the appropriate manuals provided with the array controller.

• For questions on the operation of HP e-DiagTools, refer to the HP e-DiagTools Administrator Guide on the HP Web Site at http://docs.hp.com.

• For general information on HP Server products, refer to the HP Web Site and search for “management” at

http://docs.hp.com.

Troubleshooting Methodology

Step 1. This is the entry point to the troubleshooting process. Here, you pick from a set of symptoms,

ranging from very simple (System LED is blinking) to the most difficult Machine Check Abort (MCA) has occurred. The following is a list of symptom examples:

• System LED blinking

• System Alert present on console

• System will not power-up

• System will not boot

• Error/Event Message received

• Machine Check Abort (MCA) occurred

Step 2. This step narrows down the observed problem to the specific troubleshooting procedure required.

Here, you isolate the failure to a specific part of the server so that you can perform more detailed troubleshooting. For example:

Chapter 5

• Problem-System LED blinking

— System Alert on console?

Troubleshooting

Possible Problems

— Analyze the alert by using the system event log (SEL) to identify the last error logged by

the baseboard management controller. Use either the EFI shell command line interface (CLI) or if the optional management processor card is installed, use the MP commands to view the SEL.

Step 3. At this point you will have a good idea about which area of the system requires further analysis.

For example, if the symptom was “system will not power-up” then the initial troubleshooting procedure may have indicated a problem with the DC power supply not coming up after the power switch was turned on.

Step 4. You have now reached the point where the failed Field Replaceable Unit (FRU or FRUs) have been

identified and need to be replaced. You must now perform the specific remove and replace and verification steps.

NOTE If multiple FRUs are identified as part of the solution, a fix cannot be guaranteed

unless all identified failed FRUs are replaced.

Step 5. There may be specific recovery procedures you need to perform to finish the repair. For example, if

the display panel is replaced, you will need to restore customer specific information.

Possible Problems

This section contains example HP Server problems and their possible solutions.

The system will not power-up.

Step 1. Review the installation procedures for the server. Refer to the hp Integrity rx1620 Installation

Guide.

Step 2. Check all power connection cables.

Step 3. Verify that power is available at the AC power receptacle. Check the receptacle output with

another device.

Step 4. Check the power supply fans to see if they are operating. The fans will operate off of the dc voltage

generated by the power supply.

Step 5. Check that the STBY (power good) LED located near the SCSI connector on the system board is

illuminated.

Step 6. Check all connections from the power supply to the power distribution module.

Step 7. Verify that all cables and modules are correctly connected. Especially check the display panel

connection.

Step 8. If the system starts to power on and then power off, a voltage rail of the power supply may be out of

specification. The BMC monitors voltages and prevents power on when power values are out of specification.

Chapter 5

Troubleshooting

Possible Problems

The system will not boot.

Step 1. Examine the display panel LEDs for warning or fault indications. The system LED will be flashing

yellow with a warning indication and flashing red with a fault indication.

Step 2. Examine the four diagnostic LEDs for indications of specific warning or fault indications. The

diagnostic LEDs present patterns that categorize the source of the warning or fault.

Step 3. Display and examine the system event log (SEL) and forward progress log (FPL) for further

information relating to warning or fault indication.

Step 4. Review the firmware revisions of all firmware.

Step 5. Use the BMC command line interface (cli) to cycle the system power, cli>pc off, cli>pc on.

Step 6. Turn the server off, wait at least twenty seconds, then turn the server back on to see if the failure

can be cleared.

Step 7. Check that all DDR DIMMs are seated properly.

Step 8. Check that the DDR DIMM configuration on the system board matches those approved. A

minimum of one DDR DIMM pair must be installed.

Step 9. Verify that the DIMMs are fully seated. When the DIMM is fully seated in the mating connector,

the retaining latches are closed (they should be flush with the front of the DIMM). If the latches are not closed, reseat the DIMM fully by engaging the retaining latches and closing them fully.

Step 10. Check that the processors are installed in the correct sockets and that each processor has a power

pod installed. Also verify that the processors are of the same type.

Step 11. Check the boot order with the SCSI configuration utility.

Step 12. If there are no obvious errors, reflash the BMC firmware. Refer to Chapter 4, Utilities, for

instructions.

Step 13. If the system will still not boot, it may be necessary to replace the base unit.

The system has intermittent failures.

Step 1. Examine the display panel LEDs for warning or fault indications. The system LED will be flashing

yellow with a warning indication and flashing red with a fault indication.

Step 2. Examine the four diagnostic LEDs for indications of specific warning or fault indications. The

diagnostic LEDs present patterns that categorize the source of the warning or fault.

Step 3. Display and examine the system event log (SEL) and forward progress log (FPL) for further

information relating to warning or fault indication.

Step 4. Make sure that the system fan assemblies are fully seated.

Step 5. Verify that the server is plugged into a power source that is within specifications described on the

label of the power supply.

Step 6. Make sure that the internal SCSI chain is terminated and that termination is not enabled on any of

the drives. Note that with LVD SCSI, termination is provided in the cable.

Step 7. Check that the processors are installed in the correct sockets and that terminators are installed in

all unused sockets.

Chapter 5

Troubleshooting

Possible Problems

Step 8. Reseat the main memory DDR DIMMs.

Step 9. If date and time or customer settings are being cleared, the system board battery may need to be

replaced.

The system LED or diagnostic LEDs are not on and no error messages appear.

If the server does not work (with no LEDs illuminated) and no error messages appearing, check the following:

Step 1. Make sure that all cables and the AC power cord are plugged into their proper receptacles.

Step 2. Make sure that the AC outlet is working. If the server is plugged into a switched multiple-outlet

box, make sure that the switch on the outlet box is turned on.

Step 3. Make sure that the server is turned on (the power-on light should be green and the fans should be

on).

Step 4. Turn the server off, wait at least twenty seconds, then turn the server back on to see if the failure

can be cleared.

Step 5. Make sure that all boards are installed properly and the processors are installed in the correct slot.

They must be seated firmly in their slots and any cables must be connected firmly.

Step 6. If the server stopped working after you installed a new board, remove the board and turn on the

server. If your server now works, check the installation instructions received with the new board for correct installation method. If the new board is preventing the server from powering on, it is likely to have a serious electrical problem.

Step 7. If the server still does not work, remove all boards and options that you have installed (do not

remove the hard disk drives) and turn on the server.

Step 8. Add the boards and options one at a time to determine which one is causing the problem.

Step 9. If you have added any memory, make sure that the DDR DIMMs are seated properly in the board.

Also check the DDR DIMM configuration, and that the DDR DIMMs are matched pairs.

Power goes off on the server and does not come back on.

When certain critical conditions exist, the server shuts down all power.

The critical conditions that may shut down the server are:

• Critical temperature fluctuations or changes

• Voltage problems (external AC line)

• Power supply failure

If the server powers off, and before you try a restart, do the following:

Step 1. Examine the display panel LEDs for warning or fault indications. The system LED will be flashing

yellow with a warning indication and flashing red with a fault indication.

Step 2. Examine the four diagnostic LEDs for indications of specific warning or fault indications. The

diagnostic LEDs present patterns that categorize the source of the warning or fault.

Step 3. Display and examine the system event log (SEL) and forward progress log (FPL) for further

information relating to warning or fault indication.

Chapter 5

Troubleshooting

Possible Problems

Step 4. First check to make sure power is getting to the server. Plug a known working device into the

power outlet.

Step 5. Check for proper ventilation for the server. The server should have at least three inches of space

around the front and rear for proper airflow when installed in a rack.

NOTE Temperature problems may be caused by a fluctuating power supply.

Step 6. Check the system specifications and make sure the environmental temperature and voltage are in

the specified guidelines.

Step 7. Monitor the system to make sure you are not experiencing further temperature and voltage

problems.

Chapter 5

Troubleshooting

Troubleshooting and FRU identification

Once you have determined the current system state, you must troubleshoot the system to determine what the problem symptoms are and what repair actions to take.

Use this guide to assist you in repairing the system by matching the problem symptom with the appropriate troubleshooting step.

Table 5-1 Problem Symptoms Repair Actions

Problem or

Symptom

No indication of housekeeping voltage present when AC is connected and power switch is in the off position.

Problem

Indicators

• Standby LED is off when AC is plugged into system.

• BMC “heartbeat” not flashing.

Normal

Functioning

Indicators

• Power LED Off.

• Power LED on MP board (if installed) should be lit solid green.

• Standby LED on system board is on steady.

• BMC “heartbeat” LED on system board is flashing.(if installed) should be lit solid green.

Troubleshooting Steps Potential FRUs

1. AC must be present. Check that PDU is plugged in.

2. Ensure there is a working power supply. The LED on the supply should be lit.

3. Check for an EFI shell prompt (

CTRL+B) at console.

• No AC present

• Power supply

• Power distribution

• System board

• Display board

Chapter 5

Troubleshooting and FRU identification

Table 5-1 Problem Symptoms Repair Actions (Continued)

Troubleshooting

Problem or

Symptom

System will not power on when display panel Power switch is turned on.

Problem

Indicators

• Display panel power LED stays off when power is turned on.

• System LED may be flashing yellow (attention indication).

Normal

Functioning

Indicators

• Power switch on.

• Power LED on steady green.

• System LED is off.

Troubleshooting Steps Potential FRUs

1. Ensure there is a working power supply. The LED on the supply should be lit.

2. Verify that standby voltage is present. Check that the STBY LED on the system board is lit.

3. Verify that the baseboard management controller is functioning. Check the heartbeat (BMC) LED on the system board is lit.

4. Check system event log (SEL). Look for event log detail = Low Voltage DC power. This indicates a failure of one of the CPU power pods. The failing CPU power pod is indicated in the Source ID field.

• Power supply

• CPU power pod

• System board

• Intrusion switch on chassis (cover not completely closed)

No EFI Main Menu prompt.

• Display panel power LED is not steady green.

• No system events are being displayed at the console.

• There is no EFI Main Menu prompt at the console.

• Display panel power LED is steady green.

• System events are being displayed at the console.

• EFI Main Menu prompt.

1. Check that the console is properly connected and that you can communicate with the BMC (

CTRL+B should get you

the MP login prompt).

2. Check system event log (SEL). Look for entries related to:

• Processors

• Processor support modules (also known as power pods).

• Memory

3. Check for a red LED on the MP card if installed. If lit red, the problem is with the MP.

4. Reduce to minimum configuration and troubleshoot from there.

• Processors

• Processor support modules

• Memory

• System board

• Console

Chapter 5

Troubleshooting

Troubleshooting and FRU identification

Table 5-1 Problem Symptoms Repair Actions (Continued)

Problem or

Symptom

Cannot boot to initial system loader (ISL)

Cannot boot to operating system (OS).

Problem

Indicators

• Console messages indicating problems booting from the primary or alternate boot path.

• Boot error messages.

• System LED blinking.

Normal

Functioning

Indicators

• Console messages and prompt indicating you are at ISL.

• OS prompt.

• OS boot messages.

• System LED on steady green.

Troubleshooting Steps Potential FRUs

1. Use EFI shell commands to verify I/O and presence of valid devices.

2. Use EFI boot manager boot info command to determine boot related information.

3. Check system event log (SEL) for detailed message(s).

4. Remove I/O cards to eliminate them as cause of problem.

1. Check system event logs for possible problem indication.

2. Run ODE diagnostics.

• Boot path configuration error

• SCSI cable not connected from channel A to drive cage

• Hard disk drive

• Disk drive cage backplane

• SCSI interface on system board

• Processor

• Hard disk drive

• Disk drive cage backplane

• SCSI interface on system board

• Corrupt OS

Chapter 5

Troubleshooting

Verifying Hard Disk Drive Operation

Each hard disk drive has an activity LED indicator on the front of the drive.

NOTE On the hp Integrity rx1620 Server only the Activity LED is used. The Status LED is

disconnected.

Figure 5-1 LED Apertures on Hard Disk Drive

Status LED (not used)

Activity LED

Lightpipes on the disk drive transmit light to these apertures from LEDs on the inside rear of the hot-swap mass storage cage. Verify that the LED shows the correct activity indication for all disk drives that you installed:

Step 1. Turn on power to the HP Server and display monitor.

Step 2. During the boot sequence, watch the Activity LED on each hard disk drive:

• Activity LED: The LED quickly cycles from amber to green. The LED stays steady green until the drive spins up.

Step 3. If the status LED were illuminated on any disk drives, the drive cage may not be correctly

installed. Check installation as follows:

a. Turn off the HP Server power switch and unplug the AC power cords and any cables.

b. Disconnect the power distribution cable between the drive cage and the power distribution

module and then reconnect it.

c. Verify that the SCSI interface is correctly installed from SCSI A channel connector on the

system board to the connector on the SCSI cage.

d. Check the SCSI bus for proper loading,

e. Reconnect the AC power cords and any cables. Restart the HP Server to determine whether the

LEDs now become illuminated during the boot. If not, contact your reseller.

Step 4. If the LED indicator on a single disk drive is not illuminated during boot, the disk drive may be

installed incorrectly, or its lightpipes may be damaged.

Chapter 5

Check the lightpipe on the disk drive as follows:

a. Remove the disk drive.

Troubleshooting

Identifying and Diagnosing Hardware Problems

b. Inspect the lightpipes for damage. If a lightpipe is damaged, contact your reseller.

CAUTION The lightpipes are fragile. Be careful not to damage them when you inspect them

or when you reinsert the disk drive.

c. Reinstall the disk drive.

d. Restart the HP Server to determine whether the LED now becomes illuminated during the

boot. If not, contact your reseller.

Step 5. Use the EFI shell command info io to check the SCSI drives.

Identifying and Diagnosing Hardware Problems

Should a failure occur, the system LED, the LAN LED, the diagnostic LEDs, and the system event log (SEL) will help you identify the problem:

• LEDs. The system LED, LAN LED, and diagnostic LEDs on the display panel of the server change color and blink in different patterns to help identify specific problems. LEDs on the front and rear panels of the server display LAN activity.

• The System Event Log (SEL) provides detailed information about the errors identified by the LEDs.

If the LEDs and SEL do not give you enough information for you to identify the problem you are experiencing, HP also provides diagnostic tools with each operating system.

Power and System LEDs

The Power and System LEDs indicate the state of the system. When the System LED is blinking yellow or red, a problem exists.

NOTE When the optional management processor (MP) card is installed, the four diagnostic LEDs on

the display panel are disabled.

Systems with the Optional Management Processor Card Installed

The following system LED states exist for systems having a optional management processor card installed.

Table 5-2 System LED States

System LED State

Off Off

Solid green Running OS

Blinking green Booting or running code other than operating system (boot or

diagnostic).

Chapter 5

Troubleshooting

Identifying and Diagnosing Hardware Problems

Table 5-2 System LED States (Continued)

System LED State

Blinking yellow (1/sec.) Attention indication:

Alerts of levels 3-5 detected in the optional management processor logs.

The LED will turn off once the event log has been read.

Blinking red (2/sec.) Fault indication:

System alert level 7 detected, LED will blink until the problem is resolved and the system boots successfully or until it is manually turned off.

The LED will turn off once the event log has been read.

For system alerts of levels 3-5, the attention condition on the system LED can be cleared by accessing the logs using the sl command available in the optional management processor command mode or the EFI cli cli>sl e command.

The fault condition for system alerts of level 7 can only be cleared with the dc command unless hardware replacement is necessary.

NOTE Always check the optional management processor system event logs (SEL) in the case of a

blinking yellow or red System LED before replacing any hardware.

Management Processor (MP) Card Event Logs

The management processor provides diagnostic and configuration capabilities. To access the management processor, perform the following:

NOTE The management processor must be accessed from a terminal console which has access to the

Management Processor (MP) card.

Step 1. If necessary, press

Step 2. Log in with proper username and password.

NOTE Default operator login and password: login = “oper”, password = “oper”.

Step 3. Press “cl” to display the console history log. This log displays console history from oldest to newest.

CTRL+B to access the management processor.

Step 4. Press “sl” to display the status logs. The status logs consist of:

•System Event

• Forward Progress

• Current Boot

Chapter 5

Troubleshooting

Identifying and Diagnosing Hardware Problems

• Previous Boot

•Live Events

• Clear SEL/FPL Logs

Step 5. For a complete explanation of configuring the management processor and using the MP commands,

see Chapter 4, “Utilities.”

System Event Logs (SEL) Logs

Step 1. Access the management processor command prompt.

Step 2. Run the sl command. The Event Log Viewer menu will display:

Event Log Viewer:

Log Name Entries % Full Latest Entry

-------------------------------------------------------------------

E - System Event 9 1 % 29 Oct 2002 19:15:05

F - Forward Progress 129 3 %

B - Current Boot 82

P - Previous Boot 0

L - Live Events

C - Clear All Logs

Enter your choice or [Q] to Quit:

Step 3. Select e to review the system events. The Event Log Navigation menu will display:

Enter menu item or [Ctrl-B] to Quit: e

Log Name Entries % Full Latest Timestamped Entry

---------------------------------------------------------------------------

E - System Event 12 1 % 31 Oct 2003 23:37:45

Event Log Navigation Help:

+ View next block (forward in time, e.g. from 3 to 4)

- View previous block (backward in time, e.g. from 3 to 2)

Chapter 5

<CR> Continue to the next or previous block

D Dump the entire log

F First entry

L Last entry

J Jump to entry number

H View mode configuration - Hex

K View mode configuration - Keyword

T View mode configuration - Text

A Alert Level Filter options

U Alert Level Unfiltered

? Display this Help menu

Q Quit and return to the Event Log Viewer Menu

Troubleshooting

Identifying and Diagnosing Hardware Problems

Ctrl-B Exit command, and return to the MP Main Menu

MP:SL (+,-,<CR>,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >a

Alert Level Threshold Filter:

1 : Major Forward Progress

2 : Informational

3 : Warning

5 : Critical

7 : Fatal

Enter alert level threshold or [Q] to quit filter setup: 3

-> Alert threshold level 3 filter will be applied.

Set up alert filter options on this buffer? (Y/[N])

Log Name Entries % Full Latest Entry

-------------------------------------------------------------------

Chapter 5

E - System Event 410 47 % 18 Feb 2003 09:38:10

Event Log Navigation Help:

+ View next block (forward in time, e.g. from 3 to 4)

- View previous block (backward in time, e.g. from 3 to 2)

Troubleshooting

Identifying and Diagnosing Hardware Problems

<CR> Continue to the next or previous block

D Dump the entire log for capture and analysis

F First entry

L Last entry

J Jump to entry number

V View mode configuration (text, keyword, hex)

? Display this Help menu

Ctrl-B Quit and return to the Main Menu

Step 4. Select a, then a threshold filter number to filter events to desired level.

MP:SL (+,-,<CR>,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >a

Alert Level Threshold Filter:

1 : Major Forward Progress

2 : Informational

3 : Warning

5 : Critical

7 : Fatal

Enter alert level threshold or [Q] to quit filter setup: 3

-> Alert threshold level 3 filter will be applied.

Step 5. Select v, then t to change the display to text mode:

Display Mode Configuration:

H - Hex mode

Current -> K - Keyword mode

T - Text mode

Enter new value, or [Q] to Quit:

Step 6. To decode the blinking state of system LED, review the entire SEL and look at events with alert

level 3 and above.

For example:

Log Entry 24: 14 Feb 2003 15:27:02

Alert Level 3: Warning

Chapter 5

Identifying and Diagnosing Hardware Problems

Keyword: Type-02 1b0800 1771520

Hot Swap Cage: SCSI cable removed

Logged by: BMC; Sensor: Cable / Interconnect - SCSI ChExt Cable

Data1: Device Removed/Device Absent

0x203E4D0AC6020220 FFFF0008F61B0300

Log Entry 73: 00:00:12

Alert Level 3: Warning

Keyword: Type-02 050301 328449

The server's built-in sensors have detected an open chassis door.

Logged by: BMC; Sensor: Physical Security - Chassis Open

Data1: State Asserted

0x200000000C020570 FFFF010302050300

Troubleshooting

NOTE More detailed information on the system logs is presented in Chapter 4, “Utilities.”

Systems without a Management Processor Card

The system LED states operate the same with systems having the optional management processor card.

Table 5-3 Power and System LED States

Power LED System LED State

Off Off Off

On (green) Solid green Running

On (green) Blinking green Booting or running code other than

operating system (boot or diagnostic).

On (green) Blinking yellow (1/sec.) Attention indication

On (green) Blinking red (2/sec.) Fault indication

Diagnostic LEDs

Four diagnostic LEDs are provided on the display panel of the system. Additional diagnostic LEDs are provided on the system board and are described later in this chapter.

The diagnostic LEDs warn of impending failures or present failures and allow you to take preventive or corrective action, such as making a system backup or replacing a component. These diagnostic LEDs are labeled 1, 2, 3 and 4.

• If no management processor card is installed, the boot progress is monitored by diagnostic LEDs 1 through 4. During the boot-up the LEDs will turn on in sequence until the EFI prompt is reached.

Chapter 5

Troubleshooting

Identifying and Diagnosing Hardware Problems

• If a management processor card is installed, the boot process will be monitored by the management processor card. The diagnostic LEDs are disabled.

Figure 5-2 Diagnostic LEDs

LED 2 LED 4

LED 1

LED 3

System

LED

Power

On/Off LED

LAN

Locator

Button and

LED

Diagnostics

LEDs

LED

Power On/Off

Button

• The system LED indicates the severity of the error. Check the system LED before proceeding to analyze the sequence of diagnostic LEDs:

• System LED blinking YELLOW indicates a WARNING.

• System LED blinking RED indicates a FAULT.

• The diagnostic LEDs provide details about the specific error:

• Solid red indicates the failing part or sub-system.

• Off or solid green diagnostic LEDs provide additional details about the failure.

The pattern of illuminated LEDs may be used to identify the category of the fault or warning. For example, if diagnostic LED one is red, there is a problem with memory. However, if diagnostic LEDs one and two are both red, there is a problem with the system processor.

If the diagnostic LEDs indicate an error, check the EFI shell command line interface (CLI) cli>sl e to display the system event log (SEL) for a more detailed explanations of the failure.

The faults and warnings fall into several general categories.

Table 5-4 Diagnostic LEDs Fault and Warning Categories

LED 1 LED 2 LED 3 LED 4 Category

Red

Any

Red

Any

Red Red

Any

Red

Any

Memory

Firmware

System Board

Red Fan

Any

Processor

Chapter 5

Identifying and Diagnosing Hardware Problems

Table 5-4 Diagnostic LEDs Fault and Warning Categories (Continued)

LED 1 LED 2 LED 3 LED 4 Category

Troubleshooting

Red

Any

Red

Any

BMC

Red Temperature

Red Power Supply

Red Red Red Red Unknown

a. This LED can display any color other than red (for example,

green or off).

Warnings

The following tables provide additional information about each specific warning associated with the various possible LED lighting sequences when the system LED is yellow.

Table 5 - 5 Un k nown Wa rning

System

LED

Flashing Yellow

LED 1 LED 2 LED 3 LED 4 Problem Solution

Red Red Red Red Unknown

warning.

View the SEL cli>sl e for additional information. For further assistance, contact your HP Support Engineer.

Table 5-6 Memory Warnings

System

LED

Flashing Yellow

LED 1 LED 2 LED 3 LED 4 Problem Solution

Red Green Off Off Mismatched

Red Off Green Green Memory

Red Green Green Green Bad serial

memory pairs.

thermal load order.

presence detect (SPD) information (can't detect type).

View the SEL for additional information. Review the information on installing memory in “Installing and Configuring” in the hp Integrity rx1620 Maintenance Guide.

View the SEL for additional information.

View the SEL for additional information. For further assistance, contact your HP Support Engineer.

Chapter 5

Troubleshooting

Identifying and Diagnosing Hardware Problems

Table 5-7 System Board Warnings

System

LED

Flashing

LED 1 LED 2 LED 3 LED 4 Problem Solution

Green Green Red Off Battery

Yellow

Table 5 -8 Fan Warnin gs

System

LED

Flashing Yellow

LED 1 LED 2 LED 3 LED 4 Problem Solution

Green Off Off Red Cooling Unit 1

Off Green Off Red Cooling Unit 2

Off Off Green Red Cooling Unit 3

voltage low

(PSU) is not functioning properly

(memory) is not functioning properly

(CPU) is not functioning properly

Replace the system board battery.

Replace the fan that is not functioning.

a. Refer to “Removing and Replacing Components” in the hp Integrity rx1620 Maintenance Guide for

detailed instructions on the maintenance action.

Table 5-9 Processor Warnings

System

LED

Flashing Yellow

LED 1 LED 2 LED 3 LED 4 Problem Solution

Red Red Green Off Processor 0

temperature exceeds limit

Red Red Off Green Processor 1

temperature exceeds limit

Make sure nothing is blocking the system’s airflow and locate your system in an air-conditioned room.

Table 5-10 Temperature Warnings

System

LED

Flashing Yellow

LED 1 LED 2 LED 3 LED 4 Problem Solution

Red Green Green Red External air

temperature too high

Make sure nothing is blocking the system’s airflow and locate your system in an air-conditioned room.

Chapter 5

Table 5 - 11 Vid eo Warn i n gs

Troubleshooting

Identifying and Diagnosing Hardware Problems

System

LED

Flashing Yellow

LED 1 LED 2 LED 3 LED 4 Problem Solution

Off Red Red Off No video

adapter present

Install a video adapter. See the installation instructions shipped with the video adapter.

Table 5-12 Power Supply Warnings

System

LED

Flashing Yellow

Faults

The following tables provide additional information about each specific fault associated with the various

possible LED lighting sequences when the system LED is red.

LED 1 LED 2 LED 3 LED 4 Problem Solution

Green Red Off Red Power

supply fault

Check the power supply LED. Replace the power supply.

Table 5-13 Unknown Faults

System

LED

LED 1 LED 2 LED 3 LED 4 Problem Solution

Flashing Red

Red Red Red Red Unknown

Table 5-14 Memory Faults

System

LED

Flashing Red

LED 1 LED 2 LED 3 LED 4 Problem Solution

Red Green Off Off Mismatched

Off Off Off Green Fatal

Red Green Green Off No memory

fault.

memory pairs.

memory error.

installed.

View the SEL for additional information. For further assistance, contact your HP Support Engineer.

Review the information on installing memory in “Installing and Configuring” in the hp Integrity rx1620 Maintenance Guide.

Replace memory.

Install memory.

Chapter 5

Troubleshooting

Identifying and Diagnosing Hardware Problems

Table 5-14 Memory Faults (Continued)

System

LED

Flashing

LED 1 LED 2 LED 3 LED 4 Problem Solution

Red Green Green Green Bad

Red

Table 5-15 Firmware Errors

System

LED

Flashing Red

LED 1 LED 2 LED 3 LED 4 Problem Solution

Off Red Off Off System

Table 5-16 System Board Faults

System

LED

LED 1 LED 2 LED 3 LED 4 Problem Solution

Memory. One or more DIMMs are bad or not seated properly.

Firmware Hang

Reseat the DIMMs. If the error persists, replace them.

View the SEL for additional information. For further assistance, contact your HP Support Engineer.

Flashing

Off Green Red Off VRM

Red

Flashing

Green Off Red Off VRM

Red

Table 5 -17 Fan Fault s

System

LED

Flashing Red

LED 1 LED 2 LED 3 LED 4 Problem Solution

Green Off Off Red Cooling Unit

Off Green Off Red Cooling Unit

Off Off Green Red Cooling Unit

overvoltage

undervoltage

1 (PSU) fault

2 (memory) fault

3 (CPU) fault

View the SEL for additional information. For further assistance, contact your HP Support Engineer.

Replace the fan that is not functioning.

Chapter 5

Identifying and Diagnosing Hardware Problems

a. Refer to “Removing and Replacing Components” in the hp Integrity rx1620 Maintenance Guide for

detailed instructions on the maintenance action.

Table 5 -18 Pr o cess or Faul ts

Troubleshooting

System

LED

Flashing Red

LED 1 LED 2 LED 3 LED 4 Problem Solution

Red Red Green Off Processor 0

Red Red Off Green Processor 1

Red Red Green Green No processor

Table 5 -19 BM C Faul ts

System

LED

Flashing Red

LED 1 LED 2 LED 3 LED 4 Problem Solution

Red Green Red Off BMC

temperature exceeds limit

detected.

firmware is damaged

Make sure nothing is blocking the system’s airflow and locate your system in an air-conditioned room. In a single CPU configuration, verify that the airflow blocker is installed.

Verify that the processor or processors are correctly installed. See “Installing and Configuring” in the hp Integrity rx1620 Maintenance Guide for installation procedures.

Turn off and unplug the system. Wait 20 seconds, then plug in and restart the system. If the error repeats, replace the base unit.

Flashing Red

Red Green Red Green System

Table 5-20 Temperature Faults

System

LED

Flashing Red

Chapter 5

LED 1 LED 2 LED 3 LED 4 Problem Solution

Red Green Green Red External air

board FRU inventory device inaccessible

temperature too high

Replace the base unit.

Make sure nothing is blocking the system’s airflow and locate your system in an air-conditioned room.

Troubleshooting

Command Line Interface

Table 5-21 Power Supply Errors

System

LED

Flashing Red

LED 1 LED 2 LED 3 LED 4 Problem Solution

Off Red Off Red VRM or power

pod fault

Green Red Off Red Power Supply

fault

Green Red Green Red 12V out of range

(power supply interface fault)

View the SEL for additional information.

View the SEL for additional information. Replace the power supply if necessary.

View the SEL for additional information. If the power supply interface has failed it is necessary to replace the base unit.

Command Line Interface

The baseboard management controller (BMC) is accessable by means of the BMC console commands or command line interface (CLI). The commands are similar to the management processor (MP) commands but are slightly less interactive.

Detailed information on the CLI commands is provided in Chapter 4, “Utilities.”

Command Line Interface Menu

The command line interface (CLI) provides the following menu selections:

date: Date display

help: List available commands

ipmi: Send IPMI cmd

loc: System locator LED

passwd: Change password

pc: Power control

pr: Power restore policy

ps: Power status

rs: System reset (through RST signal)

sl: Show logs

sr: Display firmware revisions

tc: System reset (through INIT signal)

exit: Exit

Chapter 5

Troubleshooting

Command Line Interface

Troubleshooting Example Using CLI

This example uses the cli and the SEL to display error messages indicating that no memory is installed.

cli>sl e

# Sev Generator/Sensor Description Event ID Data, Timestamp

---- - ---------------- ------------ ----------- --------------------------

00A0 - SFW FW error 00-0F:70:40 3F:-- 2003-10-31 22:29:06

00B0 7 CPU0 Mem no DIMMs 000D0 DT 00 0000000000000000

00C0 7 CPU0 Mem no DIMMs 000D0 Time 2003-10-31 22:29:06

00D0 - SFW FW error 00-0F:70:40 3F:-- 2003-10-31 22:29:06

00E0 7 CPU0 Halt boot 00037 DT 04 000000000000000F

00F0 7 CPU0 Halt boot 00037 Time 2003-10-31 22:29:06

Troubleshooting Example Using CLI

This example uses the cli and the SEL to display error messages indicating that fan 2 (memory fan) has failed.

cli>sl e

# Sev Generator/Sensor Description Event ID Data, Timestamp

---- - ---------------- ------------ ----------- --------------------------

0010 - BMC Chass cntrl 00-12:70:A3 81:03 2003-10-31 22:39:02

0020 - BMC LPC reset 00-12:70:02 2003-10-31 22:39:03

0030 - Fan 1 (PSU) OK 11-0A:07:00 2003-10-31 22:39:04

0040 - Fan 3 (CPU) OK 13-0A:07:00 2003-10-31 22:39:04

0050 - ACPI State S0 (on) FA-22:6F:00 2003-10-31 22:39:05

0060 - SFW Boot start 00-1D:0A:00 2003-10-31 22:39:05

0070 2 CPU1 Boot start 00063 DT 04 0000000000000000

0080 2 CPU1 Boot start 00063 Time 2003-10-31 22:39:05

0090 - BMC LPC reset 00-12:70:02 2003-10-31 22:39:07

00A0 - SEL Time Set Set FD-C0:03:01 2003-10-31 22:39:15

00B0 - Fan 2 (Mem) Fail (crit) 12-0A:07:02 2003-10-31 22:39:24

00C0 - BMC Chass cntrl 00-12:70:A3 00:E2 2003-10-31 22:39:31

00D0 - ACPI State S5 (off) FA-22:6F:05 2003-10-31 22:39:32

Chapter 5

Troubleshooting

LAN LEDs

The front panel LAN LED indicates the system is communicating over the Gigabit or system management LAN:

• Blinking green, the system is communicating over the LAN.

• Solid green, LAN link is established, no current LAN activity.

Rear Panel LAN LEDs

There are three LAN connectors on the rear panel. They are:

• 1Gb LAN A connector

• 1Gb LAN B connector

• Optional MP 10/100Mb LAN C connector

LAN A Connector LEDs

The 1Gb LAN A interface provides four LEDs on the rear panel:

Table 5-22 1Gb LAN A Connector LEDs

LAN LED Location Color State

Not used Top None None

1000mb 2nd from top Amber Blinking amber – the 1000 Mbps with ethernet protocol and

twisted-pair wiring is enabled. Off – no link.

100mb 2nd from bottom Green Blinking green – the 100 Mbps with ethernet protocol and

twisted-pair wiring is enabled. Off – no link.

Activity Bottom Green Blinking green – The Activity LED lights, and all other

LEDs are off for a 10 Mbps connection. Off – no activity

LAN B Connector LEDs

The 1Gb LAN B interface provides two LEDs on the rear panel (the left LED is not used):

Table 5-23 1Gb LAN B Connector LEDs

Link LED Output

Activity Blinking Orange

Link w/no activity Solid Orange

No link Off

100

Chapter 5

Hp INTEGRITY RX1620 Operations Guide Third Edition

Specifications and Main Features

Frequently Asked Questions

User Manual

Legal Notices

1 About This Document

What’s in This Document

Typographical Conventions

Related Documents

HP Encourages Your Comments

Where to Get Help

Information to Collect Before You Contact Support

2 Controls, Ports and Indicators

Control Panel

Additional Controls and Indicators

Optional Removable Media Drive

Rear Panel

10/100/1000 base-T ethernet LAN A 1Gb Connector

10/100/1000 base-T ethernet LAN B 1 Gb Connector

Optional Management Processor Card LAN C 10/100 Connector LEDs

3 External Connectors

Connector Pinouts

Serial Port

LAN Connectors

10/100/1000 base-T ethernet LAN A 1Gb Connector

10/100/1000 base-T ethernet LAN B 1Gb Connector

Optional Management Processor Card LAN C 10/100 Connector LEDs

4 Utilities

Extensible Firmware Interface (EFI) Boot Manager

EFI Commands

EFI/POSSE Commands

help

Syntax

Par am eters

Operation

baud

Syntax

Par am eters

Operation

boottest

Syntax

Par am eters

cpuconfig

Syntax

Par am eters

Operation

default

Syntax

Par am eters

Operation

errdump

Syntax

Par am eters

Operation

info

Syntax

Par am eters

lanaddress

Syntax:

Par am eters

monarch

Syntax

Par am eters

Operation

Syntax

Par am eters

Operation

sysmode

Syntax

Par am eters

Operation

Specifying SCSI Parameters

Using the SCSI Setup Utility

Using the Boot Option Maintenance Menu

Paths

Boot from a File

Add a Boot Option

Delete Boot Option(s)

Change Boot Order

Manage BootNext Setting