The information contained herein is subject to change without notice. The only warranties for HP products
and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated. HP-UX Release 10.20 and later and
HP-UX Release 11.00 and later (in both 32 and 64-bit configurations) on all HP 9000 computers are Open
Group UNIX 95 branded products. Intel and Itanium are trademarks or registered trademarks of Intel
Corporation or its subsidiaries in the United States and other countries. Linux is a registered trademark of
Linus Torvalds. UNIX is a registered trademark of The Open Group. Windows is a registered trademark of
Microsoft Corporation.
Printed in the U.S.A.
Reproduction, adaptation, or translation of this document without prior written permission is prohibited,
except as allowed under the copyright laws.
Related Documents. The HP Server Documentation CD-ROM has been provided with your server. It
contains a complete documentation set for the server, including localized versions of key documents. Included
on the CD-ROM are the Site Preparation, Operations, and Maintenance guides, which contain in-depth
troubleshooting, installation, and repair information.
The CD will autorun when you insert it into a Windows® workstation, or, point your browser at the
index.htm file located under the Start directory of the CD. All users, including UNIX®/Linux, can access a
complete manual set by viewing the directory manuals. The manuals are in Adobe® Acrobat® Reader (pdf)
format.
IMPORTANT The latest versions of these documents, and any updates to these documents, are posted under
the appropriate server at http://docs.hp.com.
Where to Get Help. For online access to technical support information, self-solve tools, online assistance,
community forums of IT experts, broad multivendor knowledge base, and monitoring and diagnostic tools, go
to http://www.hp.com/support.
This document describes how to maintain your hp Integrity rx1620 Server, Regulatory Model Number:
RSVLA-0406.
The document printing date and part number indicate the document’s current edition. The printing date will
change when a new edition is printed. Minor changes may be made at reprint without changing the printing
date. The document part number will change when extensive changes are made.
Document updates may be issued between editions to correct errors or document product changes. To ensure
that you receive the updated or new editions, you should subscribe to the appropriate product support service.
See your HP sales representative for details.
IMPORTANT The latest version of this document can be found online at http://docs.hp.com.
What’s in This Document
The hp Integrity rx1620 Maintenance Guide contains these chapters:
•Chapter 2, “Installing and Configuring.” Use this chapter to learn how to install additional hot-swap
disk drives and offline installation of memory DIMMs, processors, and PCI-X cards. Also, learn how to
configure your management processor and boot your HP Server.
•Chapter 3, “Removing and Replacing Components.” Use this chapter to learn how to remove and
replace all Field Replaceable Units (FRUs) in your system.
•Chapter 4, “Parts Information.” Use this chapter to see a list and physical location of all FRUs.
Typographical Conventions
This document uses the following conventions.
TitleThe title of a document or a CD.
KeyCap The name of a keyboard key. Note that Return and Enter both refer to the same key.
Emphasis Text that is emphasized.
Bold Text that is strongly emphasized, such as the summary text in bulleted paragraphs.
ComputerOut Text displayed by the computer.
UserInput Commands and other text that you type.
Command A command name or qualified command phrase.
Chapter 1
7
About This Document
Related Documents
Related Documents
The HP Server Documentation CD-ROM has been provided with your server. It contains a complete
documentation set for the server, including localized versions of key documents. Included on the CD-ROM are
the Site Preparation, Operations, and Maintenance guides, which contain in-depth troubleshooting,
installation, and repair information.
The CD will autorun when you insert it into a Windows workstation, or, point your browser at the index.htm
file located under the Start directory of the CD. All users, including UNIX/Linux, can access a complete
manual set by viewing the directory manuals. The manuals are in Adobe Acrobat Reader (pdf) format.
IMPORTANT The latest version of this document can be found online at http://docs.hp.com.
HP Encourages Your Comments
HP encourages your comments concerning this document. We are truly committed to providing
documentation that meets your needs.
Please send any comments by contacting us at http://docs.hp.com/assistance/index.html.
Please include document title, manufacturing part number, and any comment, error found, or suggestion for
improvement you have concerning this document.
Where to Get Help
For online access to technical support information, self-solve tools, online assistance, community forums of IT
experts, broad multivendor knowledge base, and monitoring and diagnostic tools, go to
http://www.hp.com/support.
For the latest information on HP-UX patches, check the HP IT Resource Center at http://itrc.hp.com.
Information to Collect Before You Contact Support
Before you contact HP support, you should:
Step 1. Check information on troubleshooting and attempt to solve the problem. See the chapter on
Troubleshooting in the hp Integrity rx1620 Server Operations Guide.
•Note failure symptoms and error indications (LEDs and messages) by checking the SEL and
FPL logs.
•Try to determine precisely what did or did not happen.
Step 2. Collect the following information:
•The model number of your server (for example, rx1620).
8
Chapter 1
•The product number of your server. This can be found on the identification label, which is found
at the front of the unit (typically A6837B A6838B, and so on).
•The serial number of your server. This can be found on the identification label.
Step 3. Become familiar with your system configuration:
•Are you using the LAN, RS232, or web interface to monitor the server?
•How many processors, DIMMs, and PCI cards have been installed?
•What versions of processor, memory, and PCI cards are used and where are they installed?
•What accessories are installed?
Step 4. Determine the following:
•Which firmware versions are in use?
•When did the problem start?
•Have recent changes been made to the system?
•Which operating system and version is in use?
About This Document
Where to Get Help
Chapter 1
9
About This Document
Where to Get Help
10
Chapter 1
2Installing and Configuring
This chapter provides information required in installing additional components and configuring the hp
Integrity rx1620 Server.
Service Tools Required
Service of this product may require one or more of the following tools:
•IPF CPU Install Tool Kit (P/N 5069-5441), consisting of:
•Disposable ESD Kit
•Label-less CPU install tool (P/N 09901-04007)
•1/4 inch Flat Blade Screwdriver
•ACX-10 Torx Screwdriver
•ACX-15 Torx Screwdriver
•ACX-25 Torx Screwdriver
Installing Internal Hard Disk Drives
This section provides information about installing internal hard disk drives.
CAUTIONA hot-plug device may require interaction with the operating system before the device can be
safely installed into the server. Verify that the operating system supports installing disk drives
while the operating system is running. If the operating system does not support this feature,
shut down the operating system before attempting this procedure. Failure to observe this
caution will result in system failure.
Figure 2-1Front View of the hp Integrity rx1620 Server
0
1
LVD HDD 2
Slot 1
One additional hard disk drive may be added to your HP Server in slot 1. Always use low profile disk drives
(1.0” height) in your hp Integrity rx1620.
Chapter 2
LVD HDD 1
Slot 0
11
Installing and Configuring
Installing Internal Hard Disk Drives
To install an additional hard disk drive, perform the following steps:
Step 1. Remove the slot filler that is installed in slot 1.
CAUTIONIf the HP Server is to be operated with only a single hard disk drive installed, the
hard disk drive slot filler must be installed to insure proper cooling. If a hard disk
drive is installed in slot 1, retain the slot filler to be reinstalled if the drive is
removed.
Figure 2-2 Filler Removal from Slot 1
Step 2. Slide the hard disk drive into slot 1 until it is seated.
12
Chapter 2
Installing and Configuring
Installing Internal Hard Disk Drives
CAUTIONWhen sliding the hard disk drive into the slot, be careful not to damage the EMI
shielding of the drive. The drive should fit into the slot without excessive use of
pressure.
Figure 2-3 Disk Drive Installation in Slot 1
Step 3. Close the drive-ejector handle by pushing it down until it clicks.
Step 4. The hard disk drive is now correctly installed.
Step 5. Validate the hard disk drive installation by:
a. If the server does not have a management processor installed, at the EFI shell prompt input
shell> info io to interrogate the system for proper identification of the drive.
b. If the server has a management processor installed, use the management processor command
MP> sl e to display the system system event log and examine for proper identification of the
drive.
Chapter 2
13
Installing and Configuring
Installing Processors and Memory
Installing Processors and Memory
This section provides information about installing processors and memory. The processors and memory slots
are located on the system board, which is accessible by removing the system cover.
WAR NINGVoltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Ensure that the system is powered-down and all power sources have been
disconnected from the server prior to attempting the following procedures.
Failure to observe this warning could result in personal injury or damage to
equipment.
CAUTIONDo not operate the server without the cover in place. Operation of the server without the cover
in place may result in server failure. Operation of the server without the cover in place will
make the server susceptible to EMI problems.
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
Avoid contact with the processor heatsink if the server has been operating prior to the
installation of the additional processor. The heatsink will be safe to touch after the cover has
been removed for a few seconds.
Installing an Additional Processor
CAUTIONEnsure that the cache size is identical for all processors. Failure to observe this caution will
result in system failure.
Ensure that all processors are rated for use at the same speed. Failure to observe this caution
will result in performance degradation.
Valid processors are identified in Chapter 4, “Parts Information.”
Processor Load Order
Processors are located on the system board. The system board can support either one or two processors. CPU
0 is located to the right of the system board, and CPU 1 (when installed) is located on the left of the system
board next to the bridge assembly. In a single CPU configuration, the single processor must be installed in
CPU 0 slot.
14
Chapter 2
Each processor has an associated power pod that is required by the processor.
Figure 2-4Processor Location
POWER POD
CPU 1
Rear of Chassis
POWER POD
CPU 0
CPU 0
Installing and Configuring
Installing Processors and Memory
CPU 1
Step 1. Remove the cover. See “Removing and Replacing the Cover”.
Step 2. Remove the sheet metal air duct by pulling it straight up.
Step 3. If the CPU dust cover is installed, remove the dust cover.
Step 4. If the CPU airflow blocker is installed, remove the airflow blocker.
Front of Chassis
Chapter 2
15
Installing and Configuring
Installing Processors and Memory
CAUTIONIf the HP Server is to be operated with only a single processor installed, the CPU
airflow blocker must be installed to insure proper cooling. If a second processor is
installed in location CPU 1, retain the airflow blocker to be reinstalled if the
processor is removed.
Figure 2-5 Removing the Airflow Blocker, CPU Dust Cover, and Air Duct
Step 5. Unlock the processor-locking mechanism using the special processor tool (P/N 5069-5441), or
equivalent 2.5 mm hex tool, shipped with your replacement processor assembly. Insert the tool into
the lock and rotate the special processor tool 180 degrees counterclockwise. Verify that the
processor-locking mechanism is rotated into the unlocked position.
16
Chapter 2
Installing and Configuring
Installing Processors and Memory
CAUTIONThe zero insertion force (ZIF) socket for the processor is locked and unlocked by 1/2 of
a full turn of the 2.5 mm hex tool. The counterclockwise 180 degree rotation (1/2
turn) unlocks the socket. A clockwise 180 degree rotation locks the socket.
Attempting to turn the locking mechanism more that 180 degrees can severely
damage the socket.
Figure 2-6 Unlocking the Processor Locking Mechanism
5NLOCKED
,OCKED
Step 6. Remove the pin cover and protective caps for the captive screws on the processor.
Front of server
Chapter 2
17
Installing and Configuring
Installing Processors and Memory
Step 7. Place the processor and heatsink assembly over the processor socket. Use the four locator posts on
the assembly to align with the locator holes on the system board. Make certain that the connector
that will mate with the processor power pod is pointing toward the back of the chassis.
Figure 2-7 Aligning the Processor Assembly
Note: When properly
aligned, the connector of
the processor and heatsink
assembly will face the rear
of the chassis.
Front of server
18
Chapter 2
Installing and Configuring
Installing Processors and Memory
Step 8. Use the special processor tool (P/N 5069-5441) shipped with your replacement processor assembly
to lock the processor in place on the system board. To do this, insert the special processor tool into
the lock and rotate it clockwise 180 degrees.
Figure 2-8 Locking the Processor Assembly in Place
5NLOCKED
,OCKED
IMPORTANT Before proceeding to step 9, make sure the processor is locked in place on the system
board, or the processor will be damaged when the captive screws are tightened.
Step 9. Screw in the four captive screws.
Figure 2-9 Installing the Processor
Front of server
Torquing pattern
Chapter 2
1
4
1
2
3
3
4
2
19
Installing and Configuring
Installing Processors and Memory
Step 10. Slide the power module on the system board metal mounting bracket forward to mate the power
module connector with the processor connector.
Figure 2-10 Connecting the Processor Power Pod
&RONTOFSERVER
Step 11. Align the two mounting screw holes on the power module with their screw holes on the system
board’s metal mounting bracket. Screw in the power module mounting screws.
Figure 2-11 Securing the Processor Power Pod
20
&RONTOFSERVER
Chapter 2
Installing Processors and Memory
Step 12. Connect the power pod cable to the power connector on the system board.
Figure 2-12 Connecting the Power Cable
&RONTOFSERVER
Installing and Configuring
Step 13. Reinstall the sheet metal air duct.
Step 14. Replace the cover.
Step 15. Verify that the newly installed processor works:
•Run the info cpu command at the EFI shell prompt, or
•Run cpu diag from Offline Diagnostic CD for full functional check.
Chapter 2
21
Installing and Configuring
Installing Additional Memory
Installing Additional Memory
The hp Integrity rx1620 Server has 8 memory sockets for installing DDR SDRAM memory modules. These
memory modules can either be 256MB, 512MB, 1GB, or 2GB size. The system supports combinations from
512 MB up to 16GB.
Supported DIMM sizes
Supported DIMM sizes are 256MB, 512MB, 1GB, 2GB. Dissimilar DIMM sizes may be used in any available
slot pairs but all DIMMs in each pair must match.
Paired DIMM slots are:
•Pair 1 = DIMM Slot 0A and 0B
•Pair 2 = DIMM Slot 1A and 1B
•Pair 3 = DIMM Slot 3A and 3B
•Pair 4 = DIMM Slot 2A and 2B
Figure 2-13DIMM Loading Order
Rear
Pair 4
Pair 2
2A
1A
2B
1B
3B
0B
3A
0A
Front
Pair 3
Pair 1
22
Chapter 2
Installing and Configuring
Installing Additional Memory
DIMM Locations
Eight DIMM slots are provided on the system board. These DIMM slots are designated in ordered pairs. 0A
and 0B, 1A and 1B, 2A and 2B, and 3A and 3B. DIMM sizes within each pair must match. Loading order for
the DIMM slots is sequential with the loading order being slot 0, slot 1, slot 2 and slot 3.
The memory subsystem supports chip spare functionality. Chip spare enables an entire SDRAM chip on a
DIMM to be bypassed (logically replaced) in the event that a multi-bit error is detected on that SDRAM.
In order to use the chip spare functionality, only DIMMs built with x4 SDRAM parts can be used, and these
DIMMs must be loaded in quads (2 DIMMs per memory cell, loaded in the same location in each memory cell).
Each DIMM within a quad must be identical to all the other DIMMs in the quad.
Figure 2-14DIMM Locations
DIMM
Slot 1B
DIMM
Slot 2B
DIMM
Slot 1A
DIMM
Slot 2A
Chapter 2
DIMM
Slot 0B
DIMM
Slot 3B
DIMM
Slot 0A
DIMM
Slot 3A
23
Installing and Configuring
Installing Additional Memory
Installing DIMMs
To install DIMMs, perform the following steps:
Step 1. Turn off the system, disconnect all cables, and remove the system cover.
CAUTIONTo ensure that memory modules are not damaged during removal or installation,
power off the server and unplug the power cord from the AC power outlet. Wait until
the power on/off LED on the control panel turns off before removing or installing
memory.
Observe all ESD safety precautions before attempting this procedure. Failure to
follow ESD safety precautions could result in damage to the server.
Step 2. Determine the memory slot location to be used for the DIMM(s) being installed. See “DIMM
Locations”.
Step 3. Insure that the latches of the DIMM socket are in the open (outward) position.
Step 4. Align the DIMM with the socket located on the system board.
NOTEThe DIMMs and the DIMM sockets are keyed to prevent improper insertion of the
modules.
Step 5. Gently and evenly push down on the top edge of the DIMM until it seats in the socket. Ensure the
extraction levers are in the closed position.
CAUTIONAvoid applying too much pressure to the DIMM when inserting the module into the
socket. It is possible to damage the socket connector. Touch only the outer card edge
of the module.
Figure 2-15 Inserting DIMM into Memory Slot
24
Chapter 2
Step 6. Replace the cover, reconnect all cables, and turn on the power.
Step 7. Verify that the newly installed memory works:
•Run the info mem command at the EFI shell prompt, or
•Run memdiag from the Offline Diagnostics DC to insure that the memory is functional.
Installing and Configuring
Installing Additional Memory
Chapter 2
25
Installing and Configuring
Installing Additional PCI Cards
Installing Additional PCI Cards
The server may contain up to 2 PCI cards. PCI cards are located on the I/O riser assembly.
WAR NINGEnsure that the system is powered-down and all power sources have been
disconnected from the server prior to removing or replacing a PCI card.
Voltages are present at various locations within the server whenever an AC power
source is connected. This voltage is present even when the main power switch is in
the off position.
Failure to observe this warning could result in personal injury or damage to
equipment.
CAUTIONObserve all ESD safety precautions before attempting this procedure. Failure to follow ESD
safety precautions could result in damage to the server.
Carefully read the following information concerning PCI slot configuration. Inserting a PCI card into a slot
that is not configured to accept it may cause operation failure or the PCI card to operate at less than optimum
speed. PCI slots are numbered 1 and 2. See the labels on the rear panel of the chassis for correct PCI slot
number identification.
The following describes configuration requirements for slots 1 through 2:
•Slot 1(top) is a single, full size PCI slot that runs at 133MHz.
•Slot 2 (bottom) is a single, half-size PCI slot that runs at 133MHz.
Installing a PCI Card
To install a PCI card in the server, perform the following steps:
CAUTIONRecord the location of all PCI cards as they are installed. Depending on the operating system,
replacing the PCI card in a different location might cause boot failure.
Step 1. Remove the cover. See “Removing and Replacing the Cover”.
26
Chapter 2
Installing and Configuring
Installing Additional PCI Cards
Step 2. Release the PCI I/O riser by turning the jackscrew. This action frees the PCI I/O riser from the
system board.
Figure 2-16 Using Jackscrew to Release PCI I/O Riser
Step 3. Remove the PCI I/O Riser from the chassis.
Figure 2-17 Removing the PCI I/O Riser Assembly
Chapter 2
27
Installing and Configuring
Installing Additional PCI Cards
Step 4. Remove the PCI slot cover.
Figure 2-18 Removing a PCI Slot Cover
Step 5. Grasp the edges of the PCI card being installed and gently press the connector into the PCI I/O
riser connector.
NOTEFull length PCI cards may only be installed in slot 1, the top slot of the PCI I/O riser
assembly. The lower slot (slot 2) can only accept half length cards.
Figure 2-19 Installing a PCI Card
Step 6. Insert the card mounting screw and secure with a T-15 driver.
Step 7. Replace the PCI I/O riser assembly by positioning the connector over the mating connector on the
system board and then turning the jackscrew to complete the connector mating.
Step 8. Connect any cables that are required by the PCI card.
Step 9. Replace the cover. See “Removing and Replacing the Cover”.
28
Chapter 2
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