Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
DisplayPort™ and the DisplayPort™ logo are
trademarks owned by the Video Electronics
Standards Association (VESA®) in the United
States and other countries. Intel, Celeron,
Pentium, and Thunderbolt are trademarks of
Intel Corporation or its subsidiaries in the U.S.
and/or other countries. Lync, Oice 365, Skype,
and Windows are either registered trademarks
or trademarks of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: July 2019
Document Part Number: L66149-001
Product notice
This user guide describes features that are
common to most models. Some features may
not be available on your computer.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows 10 is automatically updated, which is
always enabled. ISP fees may apply and
additional requirements may apply over time
for updates. See http://www.microsoft.com.
To access the latest user guides, go to
http://www.hp.com/support, and follow the
instructions to nd your product. Then select
User Guides.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the
computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits dened by applicable safety standards.
IMPORTANT: Select computer products are congured with an Intel® Pentium® N35xx/N37xx series or a
Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer
is congured as described, do not change the processor conguration setting in mscong.exe from 4 or 2
processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory
reset to restore the original settings.
v
vi Processor conguration setting (select products only)
Table of contents
1 Getting started ............................................................................................................................................. 1
Finding information ............................................................................................................................................... 2
Right ....................................................................................................................................................................... 4
Left ......................................................................................................................................................................... 5
Top .......................................................................................................................................................................... 7
Using the kickstand ............................................................................................................................................. 11
Keyboard area (select products only) .................................................................................................................. 12
Connecting the keyboard .................................................................................................................. 12
Removing the keyboard .................................................................................................................... 13
Connecting the leather folio keyboard ............................................................................................. 12
Removing the leather folio keyboard ............................................................................................... 15
Adjusting the leather folio keyboard ................................................................................................ 15
Special keys ....................................................................................................................................... 18
Connecting to a wireless network ....................................................................................................................... 24
Using the wireless controls ............................................................................................................... 24
Connecting to a wired network ............................................................................................................................ 27
Connecting to a local area network (LAN) (select products only) .................................................... 27
Using HP LAN-Wireless Protection (select products only) ................................................................ 28
Turning on and customizing HP LAN-Wireless Protection ............................................. 28
Using HP MAC Address Pass Through to identify your computer on a network (select products only) ............. 29
Customizing MAC Address Pass Through .......................................................................................... 29
4 Navigating the screen .................................................................................................................................. 30
Using touchpad and touch screen gestures ........................................................................................................ 30
Tap ..................................................................................................................................................... 30
Using an optional keyboard or mouse ................................................................................................................. 34
Using an on-screen keyboard (select products only) .......................................................................................... 34
5 Entertainment features ............................................................................................................................... 35
Using a camera (select products only) ................................................................................................................ 35
Using audio .......................................................................................................................................................... 35
Using sound settings ......................................................................................................................... 36
Using video .......................................................................................................................................................... 36
Connecting a DisplayPort device using a USB Type-C cable (select products only) ......................... 37
Connecting a Thunderbolt device using a USB Type-C cable (select products only) ....................... 38
Discovering and connecting wired displays using MultiStream Transport ...................................... 39
Connect displays to computers with Intel graphics (with an optional hub) ................... 39
Connect displays to computers with Intel graphics (with a built-in hub) ...................... 39
Discovering and connecting to Miracast-compatible wireless displays (select products only) ...... 40
Discovering and connecting to Intel WiDi certied displays (select Intel products only) ................ 40
Using data transfer .............................................................................................................................................. 40
Connecting devices to a USB Type-C port (select products only) ..................................................... 41
viii
6 Managing power .......................................................................................................................................... 42
Using Sleep and Hibernation ............................................................................................................................... 42
Initiating and exiting Sleep ............................................................................................................... 42
Initiating and exiting Hibernation (select products only) ................................................................. 43
Shutting down (turning o) the computer .......................................................................................................... 43
Using the Power icon and Power Options ............................................................................................................ 44
Running on battery power ................................................................................................................................... 44
Using HP Fast Charge (select products only) .................................................................................... 44
Running on external power ................................................................................................................................. 46
Protecting the computer ..................................................................................................................................... 48
Using passwords .................................................................................................................................................. 48
Setting passwords in Windows ......................................................................................................... 49
Setting passwords in Computer Setup ............................................................................................. 49
Managing a BIOS administrator password ........................................................................................ 50
Entering a BIOS administrator password ....................................................................... 51
Using DriveLock Security Options ..................................................................................................... 51
Entering a DriveLock password ...................................................................................... 55
Changing a DriveLock password ..................................................................................... 55
Windows Hello (select products only) ................................................................................................................. 56
Using antivirus software ...................................................................................................................................... 56
Using rewall software ........................................................................................................................................ 56
Using Disk Defragmenter .................................................................................................................. 59
Using Disk Cleanup ............................................................................................................................ 59
Using HP 3D DriveGuard (select products only) ................................................................................ 60
Identifying HP 3D DriveGuard status .............................................................................. 60
Updating programs and drivers .......................................................................................................................... 60
Cleaning your computer ...................................................................................................................................... 60
Cleaning the display ........................................................................................................ 61
Cleaning the sides or cover ............................................................................................. 61
Cleaning the touchpad, keyboard, or mouse (select products only) ............................. 61
Traveling with or shipping your computer .......................................................................................................... 61
9 Backing up, restoring, and recovering ........................................................................................................... 63
Backing up information and creating recovery media ........................................................................................ 63
Using Windows tools ......................................................................................................................... 63
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 63
Restoring and recovery ........................................................................................................................................ 64
Restoring, resetting, and refreshing using Windows tools .............................................................. 64
Recovering using HP Recovery media ............................................................................................... 64
Changing the computer boot order ................................................................................................... 64
Using HP Sure Recover (select products only) .................................................................................. 65
10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 66
Using Computer Setup ......................................................................................................................................... 66
Using HP Sure Start (select products only) ......................................................................................................... 69
11 Using HP PC Hardware Diagnostics .............................................................................................................. 70
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 70
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 70
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 71
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only)
Installing HP PC Hardware Diagnostics Windows ............................................................................. 71
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 71
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 72
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 72
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 72
Downloading HP PC Hardware Diagnostics UEFI by product name or number
Input power .......................................................................................................................................................... 75
HP and accessibility ............................................................................................................................................. 78
Finding the technology tools you need ............................................................................................ 78
The HP commitment ......................................................................................................................... 78
International Association of Accessibility Professionals (IAAP) ....................................................... 78
Finding the best assistive technology .............................................................................................. 79
Assessing your needs ..................................................................................................... 79
Accessibility for HP products .......................................................................................... 79
Standards and legislation .................................................................................................................................... 80
Other disability resources ................................................................................................................. 82
HP links .............................................................................................................................................. 82
Contacting support .............................................................................................................................................. 83
Index ............................................................................................................................................................. 84
xii
1Getting started
After you set up and register the computer, HP recommends the following steps to get the most out of your
smart investment:
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press the
Windows key on your keyboard. Pressing the Windows key again returns you to the previous screen.
●Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet.
For more information, see Network connections on page 24.
●Update your antivirus software—Protect your computer from damage caused by viruses. The software
is preinstalled on the computer. For more information, see Using antivirus software on page 56.
●Get to know your computer—Learn about your computer features. See Components on page 3 and
Navigating the screen on page 30 for additional information.
●Find installed software—Access a list of the software preinstalled on the computer:
Select the Start button.
‒ or –
Right-click the Start button, and then select Apps and Features.
●Back up your hard drive—Create recovery discs or a recovery USB ash drive to back up your hard drive.
See Backing up, restoring, and recovering on page 63.
1
Finding information
To locate resources that provide product details, how-to information, and more, use this table.
Table 1-1 Additional information
ResourceContents
Setup Instructions●Overview of computer setup and features
HP support
For HP support, go to http://www.hp.com/support, and
follow the instructions to nd your product.
Safety & Comfort Guide
To access this guide:
▲ Type HP Documentation in the taskbar search
box, and then select HP Documentation.
‒ or –
▲ Go to http://www.hp.com/ergo.
IMPORTANT: You must be connected to the Internet
to access the latest version of the user guide.
Regulatory, Safety, and Environmental Notices
To access this document:
▲ Type HP Documentation in the taskbar search
box, and then select HP Documentation.
Limited Warranty*
To access this document:
▲ Type HP Documentation in the taskbar search
box, and then select HP Documentation.
‒ or –
▲ Go to http://www.hp.com/go/orderdocuments.
IMPORTANT: You must be connected to the Internet
to access the latest version of the user guide.
●Online chat with an HP technician
●Support telephone numbers
●Replacement parts videos (select products only)
●Maintenance and service guides
●HP service center locations
●Proper workstation setup
●Guidelines for posture and work habits that increase your comfort
and decrease your risk of injury
●Electrical and mechanical safety information
●Important regulatory notices, including information about proper
battery disposal, if needed.
●Specic warranty information about this computer
*You can nd your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In
some countries or regions, HP might provide a printed warranty in the box. For countries or regions where the warranty is not provided
in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia Pacic, you
can write to HP at POD, PO Box 161, Kitchener Road Post Oice, Singapore 912006. Include your product name, and your name, phone
number, and postal address.
2Chapter 1 Getting started
2Components
Your computer features top-rated components. This chapter provides details about your components, where
they are located, and how they work.
NOTE: Actual computer color, features, feature locations, and icon labels may vary from the images
depicted.
Locating hardware
To nd out what hardware is installed on your computer:
▲Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press fn+esc
(select products only).
Locating software
To nd out what software is installed on your computer:
▲Right-click the Start button, and then select Apps and Features.
Locating hardware3
Right
Table 2-1 Right-side components and their descriptions
NOTE: The nano SIM card slot is located under the kickstand.
(2)USB Type-C power connector and
Thunderbolt™ ports with HP Sleep and Charge
(2)
(3)USB Type-C power connector port, SuperSpeed
port, and DisplayPort connector
Connect AC adapters that have a USB Type-C connector,
supplying power to the computer and, if needed, charging the
computer battery.
– and –
Even when the computer is o, connect and charge most USB
devices that have a Type-C connector, such as a cell phone,
camera, activity tracker, or smartwatch, and provide high-speed
data transfer.
– and –
Connect display devices that have a USB Type-C connector,
providing DisplayPort™ output.
NOTE: Your computer may also support a Thunderbolt
docking station.
NOTE: Cables and/or adapters (purchased separately) may be
required.
Connects an AC adapter that has a USB Type-C connector,
supplying power to the computer and, if needed, charging the
computer battery.
– and –
Connects a USB device that has a Type-C connector, such as a
cell phone, camera, activity tracker, or smartwatch, and
provides high-speed data transfer.
– and –
Connects a display device that has a USB Type-C connector,
providing DisplayPort output.
NOTE: Cables and/or adapters (purchased separately) may be
required.
(4)Battery lightWhen AC power is connected:
4Chapter 2 Components
●White: The battery charge is greater than 90 percent.
●Amber: The battery charge is from 0 to 90 percent.
●O: The battery is not charging.
Left
Table 2-1 Right-side components and their descriptions (continued)
ComponentDescription
When AC power is disconnected (battery not charging):
●Blinking amber: The battery has reached a low battery
level. When the battery has reached a critical battery level,
the battery light begins blinking rapidly.
●O: The battery is not charging.
Table 2-2 Left-side components and their descriptions
ComponentDescription
(1)Audio-out (headphone)/Audio-in (microphone)
combo jack
(2)Volume buttonsControl speaker volume on the computer.
(3)Nano security cable slotAttaches an optional security cable to the computer.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety, and Environmental Notices.
To access this guide:
▲ Type HP Documentation in the taskbar search box,
and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
Left5
Display
Table 2-3 Display components and their descriptions
ComponentDescription
(1)Speakers (2)Produce sound.
(2)WWAN antennas (select products only)*Send and receive wireless signals to communicate with wireless
wide area networks (WWANs).
(3)WLAN antennas*Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
(4)Ambient light sensorAdjusts the brightness of the display, depending on the ambient
light.
(5)Camera light(s) On: One or more cameras are in use.
(6)Camera(s) Allow(s) you to video chat, record video, and record still images.
To use your camera, see Using a camera (select products only)
on page 35. Some cameras also allow a facial recognition
logon to Windows, instead of a password logon. For more
information, see Windows Hello (select products only)
on page 56.
NOTE: Camera functions vary depending on the camera
hardware and software installed on your product.
(7)Magnetic pen attachment areaHolds an optional pen. Place the pen tip up (facing the top of
the computer) for optimal magnetic attachment.
NOTE: For more information about the pen, see the
documentation provided with the pen.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
6Chapter 2 Components
Top
Table 2-3 Display components and their descriptions (continued)
ComponentDescription
To access this guide:
▲ Type HP Documentation in the taskbar search box, and then select HP Documentation.
Table 2-4 Top components and their descriptions
ComponentDescription
(1)Vents (2)Enable airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
(2)Internal microphones (2)Record sound.
(3)Camera privacy coverControls the front and rear facing cameras simultaneously.
When facing the display side with the front-facing camera:
●To reveal the camera, slide the cover to the left.
●To conceal the camera, slide the cover to the right.
(4)Power button●When the computer is o, press the button to turn on
the computer.
●When the computer is on, press the button briey to
initiate Sleep.
●When the computer is in the Sleep state, press the
button briey to exit Sleep (select products only).
●When the computer is in Hibernation, press the
button briey to exit Hibernation.
CAUTION: Pressing and holding down the power button
results in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power
button for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options.
Top7
Table 2-4 Top components and their descriptions (continued)
ComponentDescription
▲ Right-click the Power meter icon and then
select Power Options.
(5)Power light ●On: The computer is on.
●Blinking (select products only): The computer is in the
Sleep state, a power-saving state. The computer
shuts o power to the display and other unneeded
components.
●O: Depending on your computer model, the
computer is o, in Hibernation, or in Sleep.
Hibernation is the power-saving state that uses the
least amount of power.
8Chapter 2 Components
Bottom
Table 2-5 Bottom components and their descriptions
Rear
ComponentDescription
(1)Alignment connectors (2)Connect to the alignment connectors on the keyboard
(select products only).
(2)Keyboard connectorConnects the computer to the keyboard (select products
only).
Table
2-6 Rear components and their descriptions
ComponentDescription
(1)Rear internal microphoneRecords sound.
(2)Rear camera Allows you to video chat, record video, and record still
images. To use your camera, see Using a camera
Bottom9
Table 2-6 Rear components and their descriptions (continued)
ComponentDescription
(select products only) on page 35. Some cameras
also allow a facial recognition logon to Windows,
instead of a password logon. For more information,
see Windows Hello (select products only)
on page 56.
NOTE: Camera functions vary depending on the
camera hardware and software installed on your
product.
(3)Fingerprint reader (select products only)Allows a ngerprint logon to Windows, instead of a
password logon.
▲ Touch your nger to the ngerprint reader. See
Windows Hello (select products only)
on page 56 for details.
IMPORTANT: To prevent ngerprint logon
issues, make sure when you register your
ngerprint that all sides of your nger are
registered by the ngerprint reader.
IMPORTANT: To verify that your computer has
a ngerprint reader, type Sign-in options
in the taskbar search box and follow the onscreen instructions. If Fingerprint reader is
listed as an option, then your computer includes
a ngerprint reader.
(4)KickstandChanges the angle for the display.
10Chapter 2 Components
Using the kickstand
To change the angle for the display, follow these steps:
1.Hold the computer with top edge up. (The speakers are on top.)
2.Slide the kickstand away from the computer and position the kickstand at the appropriate angle. The
kickstand will hold at a midway point (1) of about 52° or at full stopping point (2) of about 165°.
To close the kickstand, push the kickstand against the bottom of the computer until it is ush with the
bottom.
Using the kickstand11
Keyboard area (select products only)
NOTE: Your keyboard may look slightly dierent from the illustrations in this section.
Connecting the keyboard
▲To connect the keyboard, lower the computer onto the keyboard until the connectors click into place.
12Chapter 2 Components
Removing the keyboard
▲To remove the computer from the keyboard, pull the computer away from the back of the keyboard.
Keyboard area (select products only)13
Connecting the leather folio keyboard
▲To connect the leather folio keyboard, lower the computer onto the keyboard (1) until the connectors
click into place, and then attach the keyboard cover to the back of the computer (2)tting the camera in
the keyboard cutout.
14Chapter 2 Components
Removing the leather folio keyboard
▲To remove the computer from the leather folio keyboard, pull the computer away from the keyboard (1),
remove the back of the keyboard cover (2), and then lift the computer away from the keyboard (3).
Adjusting the leather folio keyboard
To change the angle of the display using the leather folio keyboard, follow these steps.
Keyboard area (select products only)15
Touchpad settings
To adjust touchpad settings and gestures, or to turn o the touchpad:
1.Type touchpad settings in the taskbar search box, and then press enter.
2.Choose a setting.
To turn on the touchpad:
1.Type touchpad settings in the taskbar search box, and then press enter.
2.Using an external mouse, click the Touchpad button.
– or –
▲Press the Tab key repeatedly until the pointer rests on the Touchpad button. Then press the spacebar to
select the button.
Table 2-7 Touchpad components and their descriptions
ComponentDescription
(1)Touchpad zoneReads your nger gestures to move the pointer or activate items
(2)Left touchpad buttonFunctions like the left button on an external mouse.
(3)Right touchpad buttonFunctions like the right button on an external mouse.
16Chapter 2 Components
on the screen.
NOTE: For more information, see Using touchpad and touch
screen gestures on page 30.
Lights
Table 2-8 Lights and their descriptions
ComponentDescription
(1)Caps lock lightOn: Caps lock is on, which switches the key input to all capital
letters.
(2)Fn lock lightOn: The fn key is locked. For more information, see Hot keys
(select products only) on page 21.
(3)Mute light●On: Computer sound is o.
●O: Computer sound is on.
(4)Microphone mute light●On: Microphone is o.
●O: Microphone is on.
(5)Num lk lightOn: Num lock is on.
(6)Wireless light On: An integrated wireless device, such as a wireless local area
network (WLAN) device and/or a Bluetooth® device, is on.
NOTE: On some models, the wireless light is amber when all
wireless devices are o.
(7)Sharing or presenting lightOn: Sharing is on.
(8)Call answer lightOn: Call answer is on.
(9)Call end lightOn: Call end is on.
Keyboard area (select products only)17
Special keys
Table 2-9 Special keys and their descriptions
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with
the fn key.
(2)fn keyExecutes frequently used system functions when pressed in
combination with another key. Such key combinations are called
hot keys.
See Hot keys (select products only) on page 21.
(3)Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4)Action keysExecute frequently used system functions.
See Action keys on page 19.
(5)Embedded numeric keypad A numeric keypad superimposed over the keyboard alphabet
keys. When num lk is pressed, the keypad can be used like an
external numeric keypad. Each key on the keypad performs the
function indicated by the icon in the upper-right corner of the
key.
NOTE: If the keypad function is active when the computer is
turned o, that function is reinstated when the computer is
turned back on.
(6)num lk keyTurns the embedded numeric keypad on and o.
18Chapter 2 Components
Loading...
+ 69 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.