HP EliteDesk 800 User Manual

HP EliteDesk 800 G1, SFF Chassis 723288-001 page 1

Illustrated Parts & Service Map

HP EliteDesk 800 G1 - Small Form Factor

tained herein is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein.

Document Number 723288-001. 1st Edition July 2013.

Key Specifications

Spare Parts

Processor Type Intel® Core i7, i5

RAM Type

Non-ECC DDR3 PC3-12800 (1600 MHz)

Maximum RAM 32 GB

Expansion Slots • (2) PCIe-x16

•(1) PCIe-x1

Chipset Intel Q87

Graphics Adapter Integrated In tel HD graphics

Bays • (1) Slimline optical drive bay

• (1) external 3.5-inch

• (1) internal 3.5-inch storage drive bay

• (1) internal 2.5-inch storage drive bay

I/O Interfaces Front: (2) USB 3.0 ports, (2) USB 2.0 ports, headphone jack,

microphone jack Rear: (2) USB 3.0 ports, (4) USB 2.0 ports, (2) DisplayPort, VGA, serial port, PS/2 mouse and keyboard, RJ-45 network connector, 3.5mm audio in/out jacks

Preinstalled Operating Systems

•Windows 8

•Windows 7

• Novell SUSE Linux Enterprise Desktop 11

• FreeDOS 2.0

System Unit

1 Front bezel 732757-001

2 Access panel 732760-001

3 Power supply, 92% efficient 702455-001

* Power supply, 90% efficient 702456-001

* Power supply, standard 702457-001

* Optical drive bezel blank 732769-001

* Not shown

Cables

1 Front I/O assembly 732755-001

2 Power switch assembly 732756-001

3 SATA drive power cable 732759-001

* Hard drive SATA cable, 14 inch, 1 straight end, 1 angled end 732753-001

* Optical drive SATA cable, 19.5 inch, 2 straight ends 638813-001

* SATA cable, 25.2 inch, 1 straight end, 1 angled end 638814-001

* DMS-59 to dual VGA cable 463023-001

* Adapter, DisplayPort to VGA 632484-001

* Adapter, DisplayPort to DVI 662723-001

* Adapter, DisplayPort to HDMI 617450-001

* DisplayPort cable 487562-001

*Not shown

Keyboards (not illustrated)

PS/2 USB Wireless Smart card Wireless (keyboard, mouse, dongle)

724718-xx1 724720-xx1 724722-xx1 701427-xx1 730323-xx1

Arabic -17x LA Spanish - 16x

Belgian -18x Norwegian -09x

Brazilian Portuguese -20x

People’s Republic of China

-AAx

Bulgaria -26x Portuguese -13x

Czech -22x Romanian -27x

Danish -08x

Russian -25x

Finnish -35x Saudi Arabia -DEx

French -05x Slovakian -23x

French Canadia n -12x

South Korea -KDx

German -04x Spanish -07x

Greek -15x Swedish -10x

Hebrew -BBx Swiss -11x

Hungarian -21x Taiwanese -ABx

International -37x Thai -28x

International English -L3x

Turki sh -14x

Italian -06x U.S. -00x

Japanese -29x U.K. -03x

Mass Storage Devices (not illustrated)

DVD-ROM drive 608394-001

DVD±RW drive 657958-001

Blu-ray BD-RW SuperMulti XL Drive 719157-001

2 TB, 7200 rpm hard drive 616608-001

1 TB, hybrid SSD, 2.5-inch hard drive 724937-001

1 TB, 10000 rpm hard drive 719106-001

1 TB, 7200 rpm hard drive 613202-001

750 GB, 7200 rpm hard drive, hybrid, 2.5-inch hard drive 719105-001

500 GB, hybrid SSD, 2.5-inch hard drive 724938-001

500 GB, 10000 rpm hard drive 683923-001

500 GB, 7200 rpm hard drive, self-encrypting (SED) 696442-001

256 GB Solid State Drive (SSD), self-encrypting (SED) 680020-001

128 GB Solid State Drive (SSD) 665961-001

32 GB mSATA drive 686616-001

HP EliteDesk 800 G1, SFF Chassis 723288-001 page 2

Miscellaneous Parts

1 Fan sink 727150-001

2 Fan duct 727145-001

3 Speaker 727149-001

4 Hood sensor 638816-001

* Solenoid lock 732772-001

* Printer port, PCI card 638817-001

* HP Ultraslim Keyed Cable Lock 703372-001

* Rubber foot 583654-001

* Chassis stand 688952-001

* Serial port, PCI card 638815-001

* Hard drive conversion bracket 397117-001

* USB powered speakers 636917-001

* Mouse, PS2, optical 674315-001

* Mouse, USB, HP Elite 674318-001

* Mouse, washable 724795-001

* Mouse, wireless, HP Elite 674317-001

* Mouse, USB, optical 674316-001

*Not shown

Diagnostic LEDs

LED Color LED Activity State/Message

Power White On Computer on

Power White 1 blink every 2 seconds Normal Suspend Mode

Power Red 1 blink ever y second followed

by a 2 second pause

CPU thermal shutdown

Power Red 3 blinks, 1 blink every second

followed by a 2 second pause

Processor not installed

Power Red 4 blinks, 1 blink every second

followed by a 2 second pause

Power failure (power supply overload)

Power Red 5 blinks, 1 blink every second

followed by a 2 second pause

Pre-video memory error

Power Red 6 blinks, 1 blink every second

followed by a 2 second pause

Pre-video graphics error

Power Red 7 blinks, 1 blink every second

followed by a 2 second pause

System board failure (ROM

Power Red 8 blinks, 1 blink every second

followed by a 2 second pause

Invalid ROM based on Checksum

Power Red 9 blinks, 1 blink every second

followed by a 2 second pause

System powers on but is unable to boot

Power Red 10 blinks, 1 blink every second

followed by a 2 second pause

Bad option card

Power Red 11 blinks, 1 blink every second

followed by a 2 second pause

Current processor does not support a feature previously enabled.

none none System does not power on and

LEDs are not flashing

System unable to power on

Standard and Optional Boards (not illustrated)

System board (includes replacement thermal material)

System board for use in models without Windows 8 717522-001

System board for use in models with Windows 8 Standard 717522-501

System board for use in models with Windows 8 Professional 717522-601

System board for use in models with Windows 8 Professional 727722-001

Memory modules (PC3-12800, CL11)

8-GB

689375-001

4-GB

671613-001

2-GB

671612-001

Other boards

nVidia Quadro NVS315 PCIe x16 graphics card, 1 GB 720837-001

nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB 707252-001

AMD Radeon HD8490 PCIe x16 graphics card, 1 GB 717219-001

AMD Radeon HD8350 DH PCIe x16 graphics card, 1 GB DDR3 717220-001

Intel PRO/1000 single port GbE NIC, includes bracket 728562-001

HP WLAN 802.11 a/b/g/n 2x2 PCIe module 695915-001

Intel Core i7 processors (include thermal material)

4770, 3.4 GHz, 8-MB L3 cache 727373-001

Intel Core i5 processors (include thermal material)

4670, 3.4 GHz, 6-MB L3 cache 727381-001

4570, 3.2 GHz, 6-MB L3 cache 727380-001

Common POST Error Messages

Screen Message Probable Cause Recommended Action

101-Option ROM Error 1. System ROM checksum

error.

2. Expansion board option ROM checksum

1. Verif y ROM, reflash if req uired

2. Remove suspected card, reboot

3. Clear CMOS memory, reboot

4. Replace system board

103-System Board Failure

DMA, timers 1. Clear CMOS memory.

2. Remove expansion boards.

3. Replace system board.

164-Memory Size Error and 201-Memory Error

Incorrect memory configuration

1. Run Setup (F10).

2. Check DIMMs for proper seating, type, and HP compatibility.

3. Remove DIMMs singularly and reboot to isolate faulty DIMM.

4. Replace system board.

214-DIMM Configuration Warning

Populated DIMM configuration is not optimized

Rearrange the DIMMs so that each channel has the same amount of memory.

301-, 304-Keyboard error

Keyboard failure. Check keyboard connection or

keys. Check connector for bent or missing pins. Replace keyboard. If 304, possible system board problem.

501-Display Adapter Failure

Graphics display controller. 1. Reseat graphics card.

2. Clear CMOS.

3. Check monitor connection.

4. Replace graphics card.

1720-SMART Hard Drive Detects Imminent Failure

Hard drive is about to fail.

1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under

Storage > DPS Self-test

2. Apply hard drive firmware patch if applicable.

3. Back up contents and replace hard drive.

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