HP Device Provisioning Services DATA SHEET

Data sheet

HP Device Provisioning Services

Streamline new device deployments into a modern IT environment

Service benefits

• Accelerate and simplify new device
deployments.

• Get technical expertise you can trust.

• Lighten the network load.

• Reduce costs and optimize the user
experience.

• Enjoy the benefits of a modern IT
environment without the challenges.

Service highlights

• Deploy pre-provisioned, cloud-ready
devices directly to each user.

• Get technical, workshop-based
guidance to plan your device rollout.

• Choose the version of the Windows 10
OS that best meets your needs.

• Have devices preconfigured with large
apps and settings out of the factory.

• Avoid network bandwidth constraints
that can cause delays and downtime
when deploying from the cloud.

• Simplify and offload the creation and
update of provisioning packages to HP.

• Fully provision devices from your cloud
tenant before they ship to from HP.

Service overview

Today’s IT organizations are challenged with finding ways to achieve better user experiences
and increased productivity while optimizing resources. Many organizations are considering
a move to a modern IT cloud-based environment in support of their workforce, workplace,
and workstyles. A key part of this shift from an on-premise model includes the need
to simplify and accelerate device deployments and reduce time consuming device
provisioning from the cloud.

As organizations move to a cloud tenant, self-service model, there are device provisioning
challenges they may face that require solutions. To meet the growing needs of IT
organizations, Device Provisioning Services provides a suite of modular services designed
to address these challenges as organizations roll out new devices in a modern IT
environment. With Device Provisioning Services, you have the flexibility to choose the right
services that meet your specific needs, with solutions for all phases of device provisioning,
from roadmap planning and pre-provisioning devices at the factory to post-deployment support.

You may want a technical workshop with HP experts to assess your environment and make
recommendations on your digital transformation, or the factory installation of provisioning
packages containing large core applications and settings. Perhaps you require specifying a
version of Windows 10 OS that you have validated in your environment, or want to start with
a clean, corporate-ready image where all additional software is removed. Need help creating
or maintain provisioning packages? You may want to offload that burden to HP. Or, maybe
you want a better recovery solution for custom configurations using HP’s Sure Recover
technology, or you wish to have your new devices fully provisioned before they leave HP.
HP is here to help simplify and accelerate your device deployments to keep your business up
and running and employees productive.

Users receive an exceptional out-of-box experience by reducing the downtime and
disruptions that can occur when waiting for everything to provision from a cloud tenant.
Users can get right back to work, and your IT team can focus on other, more strategic projects.

2 | HP Device Provisioning Services | Data Sheet

Service Features

Three-day, technical, onsite consultancy workshop to:

HP Discover, Design, and
Integrate Workshop

• Gather information about your current workplace architecture, tools, technology, and processes.

• Define and identify concepts and integration points for your future workplace requirements.

• Create a recommended workplace architecture design and implementation roadmap.

Features and specifications

HP Provisioning Package
Create Service

HP Provisioning Package
Install Service

HP OS Version
Control Service

HP Sure Recover Custom
Restore Service

HP Provisioning Package
Update Service

HP Provisioning
Connect Service

HP experts will gather requirements, build, and test your provisioning packages. Get an easy-to-deploy
provisioning package to expand the Windows 10 OEM image with your corporate policy standards, settings,
and applications.

Install HP-created or customer-provided provisioning packages containing apps, settings, policies,
and drivers in the factory, without having to create a custom image. Pre-provisioned PCs can ship directly
to your users without needing any interim staging tasks.

Select up to two older versions of the Windows 10 OS that is included in the clean, corporate-ready
image. Realize a level of stability and consistency in your environment by starting with an older OS
version and moving to the latest version when the time is right (subject to Microsoft adoption timelines).

Get a recovery solution for your custom configuration, using best-in-class HP Sure Recovery technology.
HP will provision the Sure Recover endpoint security controller in the factory with key information you
provide. You can silently and securely provision custom policy for Sure Recover deployment without
user interaction.

Let HP offload the burden of keeping your provisioning packages updated over time due to Windows 10 OS,
security updates, or software additions and changes. HP will work with you to create scheduled updates that
meet your needs.

Get employees up and running at home or in the office with new PC’s provisioned and personalized from your
cloud tenant before they ship from HP.

Delivery specifications

Discover, Design, and Integrate Workshop HP Customer

Create the statement of work (SOW), contact you to determine best dates for the workshop,
and set expectations for requirements for participation.

Work with HP to plan a three-day onsite visit, including a dedicated meeting space, and arrange technical
resources to participate in the workshop.

Conduct onsite workshop and provide an Architecture Design document, Implementation Roadmap with Action
Plan, and HP proposal.

Provisioning Package Create Service HP Customer

Schedule a virtual session to capture the custom provisioning package requirements.

Confirm number of applications and / or settings (small up to 20, medium 21 to 40, large 41 and above).

Arrange for technical resources to participate in the requirements gathering session. Provide specific
applications, settings, policies, silent switches, and any other install parameters and scripting requirements
for inclusion in the provisioning packages, as well as all necessary license/serial information required for the
installation and use of the applications to deliver the services.

Prepare a custom provisioning package document for your approval based on requirements and configuration
settings, and define the test use cases.

Develop appropriate test cases, plan and execute UAT on the provisioning package to ensure compliance and
acceptability of the provisioning package created.

Create and test the provisioning packages and deliver them to you and/or the factory for installation.

Accept the provisioning package.