Hp DESKJET D4360 User Manual [ar]

HP Deskjet D4300 series

Para obter mais informações
sobre a instalação da
impressora, consulte o Guia

de conguração. Para obter

informações sobre como
usar a impressora, consulte
a Ajuda eletrônica.

Windows: Para acessar

a Ajuda eletrônica, clique
em Iniciar > Todos os

Programas > HP > Central
de soluções da HP.

Macintosh: Para acessar

a Ajuda eletrônica, clique
em Ajuda > Ajuda do Mac.
Em seguida, clique em

Biblioteca > Produto HP
Ajuda.

Reference Guide
Guide de référence
Guia de referência

For information on setting
up the printer, see the Setup
Guide. For information on
using the printer, see the
electronic Help.

Windows: To access the

electronic Help, click Start >

All Programs > HP >
HP Solution Center.

Macintosh: To access

the electronic Help, click

Help > Mac Help. Then click
Library > HP Product Help.

Need more help? Plus d’informations ? Precisa de mais ajuda?

Pour plus d’informations

sur la conguration de

l’imprimante, reportez­vous au guide d’installation.
Pour plus d’informations
sur l’installation de
l’imprimante, reportez­vous à l’aide en ligne.

Windows : pour accéder

à l’aide du logiciel, cliquez
sur Démarrer > Tous les

programmes > HP > Centre
de solutions HP.

Macintosh : pour accéder

à l’aide du logiciel,
cliquez sur Aide > Aide

Mac. Cliquez ensuite sur
Bibliothèque > Produit

HP Aide.

www.hp.com/support

HP worldwide support

Notice

The information contained in this document is subject to
change without notice. All rights reserved. Reproduction,
adaptation, or translation of this material is prohibited without
prior written permission of Hewlett-Packard, except as allowed
under copyright laws. The only warranties for HP products
and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein
should be construed as constituting an additional warranty.
HP shall not be liable for technical or editorial errors or
omissions contained herein.

Remarques

Les informations contenues dans ce document sont

sujettes à modication sans préavis. Tous droits réservés.

La reproduction, l’adaptation ou la traduction de ce document
est interdite sans l’accord écrit préalable de Hewlett­Packard, sauf dans les cas permis par la législation relative
aux droits d’auteur. Les seules garanties applicables aux
produits et services HP sont décrites dans les déclarations
de garantie expresse accompagnant ces produits et services.
Aucun élément de ce document ne saurait être considéré
comme constituant une garantie supplémentaire. HP ne peut
être tenue responsable d’aucune erreur technique, erreur

de rédaction ou omission susceptible de gurer dans le

présent document.

Aviso

As informações contidas neste documento estão sujeitas a

modicações sem noticação. Todos os direitos reservados.

É proibida a reprodução, adaptação ou tradução deste
material sem a permissão por escrito da Hewlett-Packard,
exceto as que são permitidas pela lei de direitos autorais.
As únicas garantias para produtos e serviços HP estão

denidas na declaração de garantia expressa que

acompanha tais produtos e serviços. Nenhum item contido
neste documento deve ser interpretado como constituição
de garantia adicional. A HP não deve ser responsabilizada
por erros técnicos ou editoriais ou omissões aqui contidas.

Installation help

No power?

Verify the following:

The printer power cord is connected to an electrical

•
outlet.

The power cord is rmly connected to the power supply

•
or adapter.

The power supply is rmly connected to the printer.

•

Windows installation help

No plug and play?

Make sure the printer is connected and is turned on.

•

Make sure the USB cable is rmly attached from your

•
computer to the printer directly, without using a USB hub.
If the none of the above steps work, unplug the USB

•
cable, re-insert the software CD and follow the onscreen
instructions.

Temporarily disable any software rewall and close any

•
anti-virus programs. Re-start these programs after the

printer software is installed.

English

Printer help

Printer prints on multiple sheets
at once

If this happens, check the following:

Paper weight: Use paper that is within the recommended

•

specications.
Letter Paper: 65 to 90 g/m² (16 to 24 lb)
Legal Paper: 70 to 90 g/m² (20 to 24 lb)
Envelopes: 70 to 90 g/m² (20 to 24 lb)
Cards: Up to 200 g/m² (110-lb index maximum)
Photo Paper: Up to 280 g/m² (75-lb index maximum)

Paper tray: Reload the paper into the paper tray, pushing

•

the paper until you feel resistance, and then slide the

paper guide rmly against the edge of the paper stack.

Printer does not feed paper

Try one or more of the following solutions:

Reduce the number of sheets in the input tray.

•
Remove paper from the input tray, and reload it.

•
Use only one type of paper at a time.

•
Use a different type of paper.

•

Paper jam

Remove the paper from the paper tray.

1.
If you are printing labels, verify that a label did not

2.
become detached from the label sheet while passing
through the printer.
Turn off the printer.

3.
Disconnect the printer power cord from the electrical

4.
outlet.
Remove the rear access door. Press the handle to the

5.

English

right, and then pull out the door.

Remove the paper jam from the back of the printer, and

6.
then replace the rear access door securely.

If the paper jam cannot be removed from the back of the

7.
printer, raise the printer cover, remove the paper jam from
the front of the printer, and then lower the cover.
Reload paper in the paper tray.

8.
Reconnect the printer power cord to the electrical outlet.

9.
Turn on the printer.

10.
Reprint the document.

11.

Print job stuck in queue (Windows)

If the printer stops printing before the job is complete, the print
job might be stalled in the print queue.

Verify that you are using the default printer to print your

•
documents. Check the Printers or Printers and Faxes folder
on your computer and make sure your printer icon has
a check mark next to it. If you have multiple icons of the
same printer, delete the extra icons.
Make sure that your printer is not set to pause printing.

•
Right-click the printer icon and check the shortcut menu.
If the print service has stopped responding, locate the

•
Administrative Tools folder on your computer, double-click
Services, and then double-click Print Spooler. Click Stop,
and then click Start to restart the print service.

Ink usage

Note: Ink from the cartridges is used in the printing

process in a number of different ways, including in the
initialization process, which prepares the device and
cartridges for printing, and in printhead servicing, which
keeps print nozzles clear and ink owing smoothly.
In addition, some residual ink is left in the cartridge after
it is used. For more information see
www.hp.com/go/inkusage.

Minimum system requirements

For information on minimum system requirements,

see the Readme. To access the Readme le, click Start >
All Programs > HP > Deskjet D4300 series > Readme.

Aide sur l’installation

Pas d’alimentation ?

Vériez les points suivants.

Le câble d’alimentation de l’imprimante est branché sur

•
la prise secteur.
Le câble d’alimentation est bien connecté à la prise de

•
l’adaptateur.
L’adaptateur est bien connecté à l’imprimante.

•

Aide sur l’installation sous Windows

Pas de fonction Plug And Play ?

Vériez que l’imprimante est connectée et qu’elle est

•
sous tension.
Vériez que le câble USB est directement connecté

•
à l’imprimante et à l’ordinateur, sans passer par un
hub USB.
Si aucune de ces étapes ne fonctionne, débranchez le

•
câble USB, réinsérez le CD du logiciel, puis suivez les

instructions sui s’afchent.

Désactivez et fermez temporairement vos logiciels pare-

•
feu et antivirus. Redémarrez ces programmes une fois le

logiciel de l’imprimante installé.

Aide sur l’imprimante

L’imprimante entraîne plusieurs
feuilles simultanément

Dans ce cas, vériez les points suivants.

Grammage du papier : utilisez un papier conforme aux

•

spécications recommandées.
Lettre : 65 à 90 g/m²
Légal : 70 à 90 g/m²
Enveloppes : 70 à 90 g/m²
Cartes : jusqu’à 200 g/m²
Papier photo : jusqu’à 280 g/m²

Bac à papier : rechargez le papier dans le bac, en

•

poussant le papier jusqu’à ce que vous sentiez une
résistance, puis faites glisser le guide papier pour
le positionner contre le papier.

L’imprimante ne charge pas
le papier

Essayez une ou plusieurs des solutions suivantes.

Réduisez le nombre de feuilles dans le bac à papier.

•
Retirez le papier du bac d’entrée et rechargez-le.

•
Utilisez un seul type de papier à la fois.

•
Utilisez un type différent de papier.

•

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