HP Designjet 111 User's Guide
HP Designjet 111 printer series
User’s guide
© 2009 Hewlett-Packard Development
Company, L.P.
1st edition
Legal notices
The information contained herein is subject
to change without notice.
The only warranties for HP Products and
services are set forth in the express
warranty statement accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
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Microsoft® and Windows® are U.S.
registered trademarks of Microsoft
Corporation.
Table of contents
1 Introduction ..................................................................................................................................................... 1
The front panel ..................................................................................................................................... 1
Windows printer software ..................................................................................................................... 2
Mac OS printer software ....................................................................................................................... 3
The roll feed ......................................................................................................................................... 4
The HP Jetdirect print server ................................................................................................................ 4
2 Connection and software installation ........................................................................................................... 6
Install the Windows printer driver ......................................................................................................... 6
Connect using a USB cable (Windows) ............................................................................................... 6
Connect using a parallel cable (Windows) ........................................................................................... 6
Network connection methods ............................................................................................................... 7
Configure a direct network connection (Windows) ............................................................................... 7
Configure a client-server connection (Windows) .................................................................................. 8
Install the Mac OS printer driver ........................................................................................................... 9
Connect using a USB cable (Mac OS) ................................................................................................. 9
Connect to a network using Bonjour (Mac OS) .................................................................................. 10
Connect to a network using TCP/IP (Mac OS) ................................................................................... 11
Share a printer (Mac OS) ................................................................................................................... 11
Change the IP address of the HP Jetdirect print server ..................................................................... 12
Get the current network configuration information ............................................................................. 13
Change the network parameters ........................................................................................................ 14
3 Paper handling .............................................................................................................................................. 15
Cut-sheet paper loading ..................................................................................................................... 15
Load paper from the input tray ........................................................................................................... 15
Load paper into the front path ............................................................................................................ 17
Load paper into the rear path ............................................................................................................. 19
Unload a sheet of paper ..................................................................................................................... 19
Load a roll of paper ............................................................................................................................ 20
Unload a roll of paper ......................................................................................................................... 21
4 Printing .......................................................................................................................................................... 22
Select print quality .............................................................................................................................. 22
Select paper size ................................................................................................................................ 22
Printer minimum margins ................................................................................................................... 23
Rescale a print ................................................................................................................................... 23
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Preview a print .................................................................................................................................... 24
Print in gray shades ............................................................................................................................ 24
Use paper economically ..................................................................................................................... 24
Use ink economically .......................................................................................................................... 25
5 Ink-system maintenance .............................................................................................................................. 26
Replace ink cartridges ........................................................................................................................ 26
Replace printheads ............................................................................................................................ 27
6 Supplies and accessories ............................................................................................................................ 30
Supported paper types ....................................................................................................................... 30
Supported paper sizes ....................................................................................................................... 32
Order ink cartridges and printheads ................................................................................................... 32
Order accessories .............................................................................................................................. 33
7 HP Designjet System Maintenance ............................................................................................................. 34
8 Installation issues ......................................................................................................................................... 35
The printer is not found ...................................................................................................................... 35
The printer driver is out of date .......................................................................................................... 35
The Jetdirect print server doesn’t seem to be working ....................................................................... 35
The printer won’t start, and the front panel displays a pattern of squares .......................................... 35
9 Print-quality issues ....................................................................................................................................... 36
The print quality is not what you expect ............................................................................................. 36
Starwheel marks are visible on the paper .......................................................................................... 36
The image seems scrambled ............................................................................................................. 36
The page printed is wholly or partially blank ...................................................................................... 36
Text or graphics are truncated ........................................................................................................... 37
Parts of the image are missing or misplaced ..................................................................................... 37
The printer seems to disregard the print settings ............................................................................... 37
10 Ink-system issues ....................................................................................................................................... 38
All ink cartridge icons in the front panel are flashing .......................................................................... 38
One ink cartridge icon in the front panel is flashing ............................................................................ 38
All printhead icons in the front panel are flashing ............................................................................... 38
One printhead icon in the front panel is flashing ................................................................................ 38
11 General printer issues ................................................................................................................................ 39
Paper is jammed in the printer ........................................................................................................... 39
Avoid paper jams ................................................................................................................................ 41
The printer's yellow light is flashing .................................................................................................... 41
The input tray won’t fit ........................................................................................................................ 42
The printer won’t take paper from the tray ......................................................................................... 43
HP Gloss Paper pages stick together ................................................................................................ 43
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12 HP Customer Care ...................................................................................................................................... 44
Introduction ......................................................................................................................................... 44
Knowledge Center .............................................................................................................................. 44
Contact HP Support ........................................................................................................................... 45
Glossary ............................................................................................................................................................. 46
Index ................................................................................................................................................................... 47
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1Introduction
The front panel
The printer has a control panel at the front left, known as the front panel.
Introduction
The front panel has two lights (LEDs), three keys to control printing operations, and a display screen
to provide information.
Front-panel lights
There are two front-panel lights: Power and Attention.
The Power light is green. It is off when the printer is off. It flashes while the printer is printing or is
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in the process of turning off. Otherwise it is on to indicate that the printer is on.
The Attention light is yellow. It flashes to indicate an error or problem; icons in the front-panel
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display give more information about the problem. Otherwise it is off.
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Introduction
Front-panel keys
Front-panel display screen
There are three front-panel keys: Power, Cancel and OK.
The Power key is the bottom key on the front panel. It turns the mains power on and off.
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NOTE: The Power key is a 'soft' switch, and the printer still has electrical power available to it,
even when switched off. To isolate the printer from the mains supply, you must unplug it.
The Cancel key is the upper left key on the front panel. It cancels the current operation.
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The OK key is the upper right key on the front panel. It indicates to the printer that you have now
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loaded paper in the appropriate tray or feed, so that the printer can start printing. It can also
indicate to the printer that you have corrected a problem—for example, you have removed
jammed paper—and that the printer should continue with its activity: in this case, it should
resume printing. If you press the OK key while the printer is waiting for the ink to dry, the printer
resumes without waiting further. This can be useful if you want to remove large sheets of paper
from the printer before they have completely dried, but you must handle them with due caution.
The above diagram shows all the features and icons that may appear on the display screen. The
notification icons appear above and the ink system status information below.
From left to right, the icons are Busy, Paper misaligned, Roll loaded (on) or Roll empty/stuck
(flashing), No paper, Waiting for OK, Paper jam, Run System Maintenance.
From left to right, the inks are black, cyan, magenta, yellow. The ink levels in each cartridge are
indicated approximately by the black squares.
NOTE: No cartridges or printheads are shown if any cover is open or the rear path is removed.
For details of how to react when a problem occurs, see The printer's yellow light is flashing
on page 41.
Windows printer software
The Windows driver for use with your printer is available on the HP Designjet 111 Software and
Documentation CD. Use this driver for printing drawings and office documents from applications such
as AutoCAD, Word, Excel, PowerPoint, Acrobat Reader and Web browsers.
The driver is compatible with Windows XP, 2003 Server, Vista, 2008 Server and Windows 7.
Driver features include:
Print quality (Fast/Normal/Best)
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Orientation (Portrait/Landscape/Rotate by 90 degrees/Mirror Print)
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Paper type
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Paper size (standard and customized)
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2 Chapter 1 Introduction ENWW
HP Designjet 111 Tray: Paper source (Automatically select (default)/Tray1/Front manual feed/
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Rear manual feed)
HP Designjet 111 Roll: Paper source (Roll (default)/Front manual feed/Rear manual feed)
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Quick sets
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Scale to fit/Scale to % (ZoomSmart)
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● Color options (Print in Grayscale, Monochrome Graphics)
Advanced color settings (Red, Green, Blue and Lightness sliders)
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Print preview
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HP Designjet 111 Roll: Disable automatic cutter, Remove top/bottom blank areas, Autorotate
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HP Designjet 111 Tray: Print on both sides, Multiple pages per sheet, Start printing from the last
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page
The driver provides the following print resolutions.
Fast: 300 dots per inch
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Normal: 300 dots per inch (default)
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● Normal: 600 dots per inch (optimized for drawings/text)
Best: 600 dots per inch
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In addition to the printer driver, a Web-based maintenance tool is available: HP Designjet System
Maintenance. See
HP Designjet System Maintenance on page 34.
Introduction
Mac OS printer software
The Mac OS driver for use with your printer is available on the HP Designjet 111 Software and
Documentation CD. Use this driver for printing drawings and documents from applications such as
Photoshop, Illustrator, Freehand, QuarkXpress, CorelDRAW, InDesign, PageMaker, Painter,
Archicad and VectorWorks.
The driver is compatible with Mac OS X 10.4, 10.5 and 10.6.
Driver features include:
Custom page size
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Orientation (Portrait/Landscape/Mirror)
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Scale (percentage)
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Paper type
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Quality (Draft/Normal/Best)
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Color options
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The driver is configured using the Page Setup and Print dialogs.
In addition to the printer driver, a Web-based maintenance tool is available: HP Designjet System
Maintenance. See
HP Designjet System Maintenance on page 34.
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Introduction
The roll feed
The HP Jetdirect print server
The roll feed is supplied with the HP Designjet 111 Roll printer. It allows the printer to print on a roll of
paper up to 610 mm (24 in) wide. It includes an automatic cutter.
The roll is loaded from the rear of the printer and must be fed into the rear feed slot.
Once a print job to a roll has finished, the printer will automatically cut the roll. However, the cutter
can be disabled from the printer driver. The printer also cuts the roll if you press the OK key.
NOTE: If a roll of paper is loaded and you want to print to a cut sheet, you must first unload the roll.
The HP Jetdirect print server is a network card that can be installed in the printer. It allows the printer
to be connected to a network, allowing the printer to be accessed from different computers on the
network.
To install the card, first turn off and unplug the printer. Then remove the blank plate from the rear left
of the printer, and insert the card in its place.
The card connects to the network via the socket on its end-plate.
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Introduction
ENWW The HP Jetdirect print server 5
2 Connection and software installation
Connect & install
Install the Windows printer driver
Connect using a USB cable (Windows)
1. Insert the HP Designjet 111 Software and Documentation CD into your CD drive.
2. If the CD does not autorun, run the setup.exe program in the root directory of the CD.
3. Follow the instructions on the screen.
USB is the preferred solution for a direct computer-to-printer connection.
1. Do not connect the computer to the printer yet. First, install the Windows printer driver: see
Install the Windows printer driver on page 6.
2. When asked how the printer is connected, choose Connected directly to this computer.
3. Choose USB and click Next.
4. Choose your printer model and click Next.
5. When prompted to do so, connect your computer to the printer, using a USB cable. Ensure that
the printer is switched on. When the printer software has detected the printer, the installation
process will be completed automatically.
Connect using a parallel cable (Windows)
Use the parallel port only if your system does not support USB. A parallel connection is slower than
USB and restricts the functionality available: in particular, not all functions of HP Designjet System
Maintenance will be available.
1. Turn off both printer and computer before connecting them via the parallel port, to avoid
damaging your equipment.
2. Connect the parallel cable from your computer to the printer.
NOTE: The cable must be IEEE 1284 compliant.
3. Turn on the computer and the printer.
4. Install the Windows printer driver: see
New Hardware Wizard appears on your screen, click Cancel.
Install the Windows printer driver on page 6. If the Add
5. When asked how the printer is connected, choose Connected directly to this computer.
6. Choose Parallel cable and your parallel port number, and click Next.
7. Choose your printer model and click Next.
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Network connection methods
The HP Jetdirect print server allows you to connect the printer to a network. See The HP Jetdirect
print server on page 4 and your HP Jetdirect documentation.
There are two ways of using it to connect the printer to a network.
Client-server configuration. In this method the printer is connected to a computer that acts as a
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print server and manages the print jobs. The printer is used as a shared device.
Direct network setup. In this method the printer is directly connected to the network and every
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computer prints directly to it and manages its own print jobs. This type of connection method is
equivalent to a direct connection with a parallel or USB cable. The only difference is that instead
of having a direct physical link, the link is logical and it is established through the network.
Configure a direct network connection (Windows)
Connect & install
In order to set up a direct network connection, you must configure the IP address of the HP Jetdirect
print server. There are two cases, depending on the kind of IP address configuration on your network.
Follow only the steps that apply to your network architecture.
Automatic IP address configuration
In this case, once the network cable is connected and the printer is powered up, the Jetdirect card
automatically takes an IP address. You need to get this value and perform the following steps to
configure the printer in the network.
1. Print the printer's information pages, by pressing the OK key four times while holding the Power
key, then releasing the Power key.
2. Identify the value of the IP address in the TCP/IP section of the first page (I/O page).
NOTE: If the printer's IP address is shown as 0.0.0.0, this is an error. Wait five minutes, then
print the information pages again. If the IP address remains 0.0.0.0, reset the Jetdirect card, as
follows: on the printer's front panel, hold down the Power key while pressing the Cancel key
three times and then the OK key once. Then interrupt the power supply to the printer, by pulling
out the power plug and then plugging it back in again.
3. Insert the HP Designjet 111 Software and Documentation CD into your computer.
4. Select your printer series (HP Designjet 111).
5. Choose Install.
6. Read the information in the Welcome dialog, and read and accept the licence agreement.
7. Read the firewall notice and mark the check box to continue installation without network
connection, or simply click Next to continue with printer discovery.
8. The installer tries to find the printer automatically. If it is successful, select your printer and click
Next to complete the installation. Otherwise, continue with the following steps.
9. Choose Connected to the network.
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10. Choose Specify printer by address.
11. Enter the printer's IP address in the applicable text box and click Next.
12. Wait until the configuration program analyzes the printer and the network. The program detects
the network settings and suggests the settings to be applied for the printer's configuration.
Normally, it is not necessary to change any of these settings, so click Next.
13. Follow the process in the HP Designjet 111 Software and Documentation CD until the
installation is finished.
Connect & install
Manual IP address configuration
In this case, there is no IP address at the moment of starting the installation. The installation process
will consist of detecting the printer, configuring its IP address and installing the driver with these
settings. Perform the following steps.
1. Print the printer's information pages, by pressing the OK key four times while holding the Power
key, then releasing the Power key.
2. Identify the value of the hardware (HW) address in the first page (I/O page).
3. Insert the HP Designjet 111 Software and Documentation CD into your computer.
4. Select your printer series (HP Designjet 111).
5. Choose Install.
6. Read the information in the Welcome dialog, and read and accept the license agreement.
7. Read the firewall notice and mark the check box to continue installation without network
connection, or simply click Next to continue with printer discovery.
8. The installer tries to find the printer automatically. If it is successful, select your printer and click
Next to complete the installation. Otherwise, continue with the following steps.
9. Choose Connected to the network.
10. Choose Specify printer by address.
11. Enter the printer's hardware address in the applicable text box and click Next.
NOTE: Hardware addresses are seen only at one side of a gateway, so make sure there is no
gateway between your computer and the printer. In practice, this means the computer and the
printer should be on the same subnet.
12. The program analyzes the network and the printer. As there are no TCP/IP parameters
configured, the program asks you to enter the IP address, the subnet mask and the gateway.
Enter these values according to your network configuration. Take care, when choosing the IP
address and the subnet mask, that you select values that will not create conflicts with the current
network devices. It is recommended that you get these values from your network administrator.
13. At the end of the installation, your driver is configured to work with your printer and your printer
has a valid IP address. In order to see this IP address, you can print the information pages again
and check the I/O page.
Configure a client-server connection (Windows)
If you have the printer directly connected to a computer (using USB, parallel or direct network setup)
and shared, you can use the computer to which the printer is attached as a print server.
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Share the printer
In order to be able to perform a client installation, the printer must be shared in the computer that will
act as a print server.
1. Select Start > Settings > Printers.
2. Right-click the printer you want to share and select Properties.
3. Go to the Sharing tab.
4. Select Shared as and select the sharing name of the device.
5. If the computers you are going to connect as clients have different Windows versions, you may
need to install additional drivers for these other operating systems. In order to do so, click
Additional drivers and follow the screen instructions.
Install the Mac OS printer driver
1. Insert the HP Designjet 111 Software and Documentation CD into your CD drive.
2. In Finder, navigate to the CD. You will see the Mac OS X HP Designjet Installer icon.
3. Double-click the icon to launch the installer.
4. The installer takes you through various steps until you reach the main install dialog box. You
have the following three options.
Connect & install
Easy Install: we recommend that you choose this option, which will install all components.
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Custom Install: you can choose the component you want to install (the driver, the System
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Maintenance utility, or both) using the check boxes.
5. Click Install.
6. The HP Printer Setup Assistant is displayed. Follow the instructions on the screen until the
installation is complete.
If you want to delete the print queue at some later time, follow these instructions.
Under Mac OS X 10.4, 10.5 or 10.6: from the system preferences, select the Printing pane of
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the Print & Fax dialog. Select the name of the printer and click the – button.
Under Mac OS X 10.4: from the Print Setup utility, select the name of the printer and click the
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Delete icon.
NOTE: Under Mac OS X 10.4, both methods are available.
Connect using a USB cable (Mac OS)
1. Install the Mac OS printer driver: see Install the Mac OS printer driver on page 9.
2. When the driver has been installed, the HP Printer Setup Assistant starts automatically, to set up
a connection to your printer.
3. Make sure that the printer is turned on and connected to the computer with a certified USB
cable.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
4. In the HP Printer Setup Assistant, click Continue.
ENWW Install the Mac OS printer driver 9
http://www.usb.org/) should be used with this printer.
Connect & install
Connect to a network using Bonjour (Mac OS)
5. In the list of printers that appears, select the entry that uses the connection type USB, and click
Continue.
6. The following screen displays information about your printer's installation, where the name of the
printer can be modified. Make any changes you wish to make, and click Continue.
7. Your printer is now connected. In the Printer Queue Created screen, click Quit to exit, or Create
New Queue if you want to connect another printer.
8. When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
CD.
Before you begin, check that the following statements are true.
The printer is set up and turned on.
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The Ethernet hub or router is on and functioning properly.
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All computers on the network are on and connected to the network.
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The printer is connected to the Ethernet network.
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To connect your printer, follow these steps.
1. Print your HP Designjet printer information pages by pressing the OK key (upper right key on the
front panel) four times while holding down the Power key, then releasing the Power key. Note
the hardware address on the first page.
2. Install the Mac OS printer driver: see
3. When the driver has been installed, the HP Printer Setup Assistant starts automatically, to set up
a connection to your printer. Follow the instructions on your screen.
4. When you reach the Select Printer screen, look for your printer's hardware address (which you
noted in step 1) in the Printer Name column.
If you find the right printer name, scroll sideways to see the Connection Type column, and
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check that it shows Bonjour/Rendezvous. Then highlight that line. Otherwise, continue
searching further down the list.
● If you cannot find your printer name with a Bonjour/Rendezvous connection type, check
the box My printer is not in the list.
Click Continue.
5. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
Install the Mac OS printer driver on page 9.
6. When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
CD.
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