HP Color LaserJet 4500, Color LaserJet 4500DN, Color LaserJet 4500N User Guide

4500, 4500 N, 4500 DN Printer

User Guide

How to Use This Online User Guide

Where to Look for More Information

Locating Printer Components

Locating Consumables

HP Product Support

HP Customer Support

Contents

Index

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English

HP Color LaserJet 4500, 4500 N, 4500 DN Printer

User Guide _________________

Part number: C4084-90937 First edition, 6/98

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Trademark Credits

Adobe is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions.

Arial is a U.S. registered trademark of the Monotype Corporation.

CompuServe is a U.S. trademark of CompuServe, Inc.

Microsoft

is a U.S. registered trademark of Microsoft Corporation.

PANTONE

* *Pantone, Inc.’s check-standard trademark for color.

PostScript is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions.

TrueType is a U.S. trademark of Apple Computer, Inc.

UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.

Windows, MS Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

Hewlett-Pack ard Company 11311 Chinden Boulevard Boise, Idaho 83714-1021 U.S.A.

Where to Look for More Information . . .. . . . . . . . . . . . . . . . . . . . . .11

Setting Up the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Using the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

How to Use This Online User Guide . . . . . . . . . . . . . . . . . . . . . . . .13

Finding Information in .pdf Documents . . . . . . . . . . . . . . . . . . .13

Viewing .pdf Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Finding Words . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

1 The HP Color LaserJet 4500 Printer

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Using Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Factors Affecting Printer Performance. . . . . . . . . . . . . . . . . . . .18

Managing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Effects of Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Locating Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Controlling Print Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Printer Supplies and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . .23

HP JetSend Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

2 Using the Printer Control Panel

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

When to Use the Printer Control Panel . . . . . . . . . . . . . . . . . . . . . .26

Locating Printer Control Panel Features . . . . . . . . . . . . . . . . . . . . .27

Using Printer Control Panel Keys . . . . . . . . . . . . . . . . . . . . . . .28

Using the Printer Online Help System . . . . . . . . . . . . . . . . . . . .28

Interpreting Control Panel Indicator Lights . . . . . . . . . . . . . . . .29

Using Printer Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . .30

Menu Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Information Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Printing a Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Interpreting the Menu Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Printing a Printer Configuration Page . . . . . . . . . . . . . . . . . . . .32

Interpreting the Printer Configuration Page. . . . . . . . . . . . . . . .32

Paper Handling Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Contents 5

Printing Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

I/O Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

EIO Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Calibration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Resets Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Using the Printer Control Panel in Shared Environments. . . . . . . . .40

Changing Printer Control Panel Configuration Settings . . . . . . . . . .41

Changing PowerSave Settings . . . . . . . . . . . . . . . . . . . . . . . . .41

Switching Printer Personalities . . . . . . . . . . . . . . . . . . . . . . . . .42

Setting the I/O Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Disabling the High-Speed Parallel Interface . . . . . . . . . . . . . . .44

Setting Advanced Functions . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Resetting Printer Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Resetting the Printer to Factory Default Settings. . . . . . . . . . . .46

3 Common Printing Tasks

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Selecting Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Supported Media Weights and Sizes. . . . . . . . . . . . . . . . . . . . .49

Media to Avoid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Printing on Special Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Printing on Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Printing on Glossy Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Printing on Colored Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Printing Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Printing on Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Heavy Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Preprinted Forms and Letterhead . . . . . . . . . . . . . . . . . . . . . . .54

Recycled Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Controlling Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Selecting Output Bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Selecting Media by Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Configuring Input Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Configuring Tray 1 as a Cassette . . . . . . . . . . . . . . . . . . . . . . .57

Configuring Trays 2 and 3 by Media Type. . . . . . . . . . . . . . . . .58

Tray Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Printing from Tray 1 (Multipurpose Tray) . . . . . . . . . . . . . . . . . . . . .59

Loading Media into Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Loading Envelopes into Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . .61

Printing from Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Loading Media into Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Printing from Tray 3 (500-Sheet Paper Feeder). . . . . . . . . . . . . . . .66

Loading Media into Tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

6 Contents

Using the Duplex Printing Accessory for Two-Sided Printing. . . . . .70

Control Panel Settings for Duplex Printing . . . . . . . . . . . . . . . .71

Options for Binding Duplex Printing Jobs . . . . . . . . . . . . . . . . .72

Special Printing Situations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Printing a Different First Page . . . . . . . . . . . . . . . . . . . . . . . . . .73

Printing on Custom-Size Media. . . . . . . . . . . . . . . . . . . . . . . . .73

Stopping a Print Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

4 Using Color

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Customizing Color Output Through Printer Drivers . . . . . . . . . . . . .76

Halftone Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

HP ColorSmart II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Print in Grayscale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Matching Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Color-Matching Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Matching PANTONE

Adjusting Color Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

* Colors. . . . . . . . . . . . . . . . . . . . . . . . . .78

5 Using Fonts

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Using HP FontSmart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Using Internal TrueType Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Understanding Printer Default Fonts . . . . . . . . . . . . . . . . . . . . . . . .86

Font Selection Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Selecting Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Selecting Fonts from Software Applications . . . . . . . . . . . . . . .87

Selecting PCL Fonts Through the Printer Control Panel. . . . . .88

Printing a List of Available Printer Fonts . . . . . . . . . . . . . . . . . . . . .90

Interpreting the Font Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Using Typefaces for PostScript Emulation in the Printer . . . . . . . . .92

Using Fonts on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Adding Support for Accessory Fonts to a Printer Driver. . . . . . . . . .94

Verifying Software Application Support for Fonts . . . . . . . . . . .94

Using Special Type Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Hewlett-Packard Custom Font Services. . . . . . . . . . . . . . . . . . . . . .96

6 Printer Interfaces

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Parallel Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Parallel Cable Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . .99

Contents 7

Enhanced I/O (EIO) Configuration . . . . . . . . . . . . . . . . . . . . . . . . .100

HP JetDirect Print Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . .100

Available Enhanced I/O Interfaces. . . . . . . . . . . . . . . . . . . . . .101

NetWare 3.x- and 4.x-Based Products . . . . . . . . . . . . . . . . . .101

Windows and Windows NT Networks . . . . . . . . . . . . . . . . . . .101

IBM OS/2 LAN Server and Warp Server Networks . . . . . . . . .102

UNIX Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Setting Network Security on the Printer. . . . . . . . . . . . . . . . . .103

Configuring the Printer for the Network at the

Printer Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Configuring Novell NetWare Frame Type Parameters . . . . . .104

Configuring TCP/IP Parameters . . . . . . . . . . . . . . . . . . . . . . .106

Disabling Network Protocols (Optional). . . . . . . . . . . . . . . . . .108

7 Consumables and Cleaning

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Making Room for Replacing Consumables . . . . . . . . . . . . . . . . . .112

Consumable Replacement Guidelines. . . . . . . . . . . . . . . . . . .113

Approximate Replacement Intervals for Consumable Items . . . . .114

Locating Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Environmental Collection Program. . . . . . . . . . . . . . . . . . . . . . . . .116

Cleaning the Toner Density Sensor . . . . . . . . . . . . . . . . . . . . . . . .117

8 Printer Control Panel Messages

8 Contents

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Attention Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Critical Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Printer Control Panel Messages. . . . . . . . . . . . . . . . . . . . . . . . . . .121

9 Solving Problems with the Printer

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Basic Troubleshooting Checklist . . . . . . . . . . . . . . . . . . . . . . . . . .134

Paper Jam Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Paper Jam Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Common Causes of Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . .137

Paper Jam Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Tips for Avoiding Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . .139

Clearing Jams in the Middle Front Drawer Area . . . . . . . . . . .140

Clearing Jams in the Tray 2 Area . . . . . . . . . . . . . . . . . . . . . .141

Clearing Jams in the Optional Tray 3 Area . . . . . . . . . . . . . . .142

Clearing Jams in the Rear Door Areas . . . . . . . . . . . . . . . . . .143

Clearing Jams in the Front Duplex Drawer Area . . . . . . . . . .145

Media-Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Printer Response Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Printer Control Panel Problems . . . . . . . . . . . . . . . . . . . . . . . . . . .154

Solving Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Color Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Incorrect Printer Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Software Application Problems . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Appendix A DIMM Installation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169

DIMM Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Installing DIMMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

Verifying DIMM Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Appendix B PCL Commands

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Interpreting PCL Printer Command Syntax . . . . . . . . . . . . . . . . . .177

Combining Escape Sequences in PCL Printer

Command Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178

Entering Escape Characters . . . . . . . . . . . . . . . . . . . . . . . . . .179

Selecting PCL Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Common PCL Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . .181

Appendix C Specifications

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187

Operating Environment Specifications. . . . . . . . . . . . . . . . . . . . . .187

Acoustic Emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

Environmental Product Stewardship Program . . . . . . . . . . . . . . . .189

Regulatory Statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

FCC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

Canadian DOC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . .194

VCCI Statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Korean EMI Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

Contents 9

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Laser Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Material Safety Data Sheet (MSDS) . . . . . . . . . . . . . . . . . . . .197

Laser Statement for Finland. . . . . . . . . . . . . . . . . . . . . . . . . . .198

Appendix D Warranty and Support Information

Hewlett-Packard Warranty Statement . . . . . . . . . . . . . . . . . . . . . .201

HP Maintenance Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

On-Site Service Agreements . . . . . . . . . . . . . . . . . . . . . . . . . .203

Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204

Customer Support Options Worldwide. . . . . . . . . . . . . . . . . . .206

Worldwide Sales and Service Offices . . . . . . . . . . . . . . . . . . . . . .208

Index

10 Contents

Where to Look for More Information . . .

Several references are available for use with this printer. For additional copies of the guides below, contact HP Direct at 1-800-538-8787 (U.S.) or contact your HP-authorized dealer. Additional information is available at http://www.hp.com.

Setting Up the Printer

Getting Started Guide

Step-by-step instructions for installing and setting up the printer.

HP JetDirect Print Server Software Installation Guide*

Step-by-step instructions for configuring the HP JetDirect print server.

*Accompanies printers that include an HP JetDirect print server (network card).

Contents 11

Using the Printer

Online User Guide

Detailed information on using and troubleshooting the printer. Available for installation on your computer from the CD-ROM that came with the printer.

Quick Reference Guide

Tips and quick information in a booklet to keep by the printer . See y our network administrator for the copy that came with the printer.

Online Help

Information on printer options that are available from within printer drivers. To view a Help file, access the online Help through the printer driver.

12 Contents

How to Use This Online User Guide

This user guide is provided as an Adobe™ Acrobat Reader .pdf document. This section will help familiarize you with using .pdf documents.

Finding Information in .pdf Documents

To find specific inf ormation in a .pdf document, click Contents or Index in the upper-left corner of the Acrobat Reader window, and then click the topic you want.

Viewing .pdf Documents

For complete instructions on how to view .pdf documents, see the online Help included with Acrobat Reader.

Magnifying the Page View

You can use the zoom tool, the magnification box in the status bar, or the toolbar buttons to change the screen magnification. When you zoom in on a document, you can use the hand tool to move the page around.

Acrobat Reader also offers magnification level choices that control how the page fits on-screen:

Fit Page scales the page to fit within the main window. Fit Width scales the page to fit the width of the main window. Fit Visible fills the window with the page’s content area only.

To increase magnification: Select the zoom tool and click on the

document page to double the current magnification. To decrease magnification: Select the zoom tool while holding down

Ctrl (Windows and UNIX) or Option (Macintosh), and click the center of the area you want to reduce.

Contents 13

Paging Through a Document

The following options are available for paging through a document.

To go to the next page: Click the Next Page button in the toolbar, or press the Right Arrow or Down Arrow.

To return to the previous page: Click the Previous Page button in the toolbar, or press the Left Arrow or Up Arrow.

To go to the first page: Click the First Page button in the toolbar. To go to the last page: Click the Last Page button in the toolbar.

To jump to a specific numbered page: Click the page number box in the

status bar at the bottom of the main window , type the page number , and clic k OK.

Browsing with Thumbnails

A thumbnail is a miniature view of each document page. You can display thumbnails in the overview area. Use a thumbnail to jump quickly to a page and to adjust the view of the current page.

14 Contents

Click on a thumbnail to move to the page it represents.

Finding Words

Use the Find command to find part of a word, a complete word, or multiple words in the active document.

Click on the find button, or choose Find from the Tools menu.

The HP Color

LaserJet 4500 Printer

Overview

This chapter describes the features and specifications of the HP Color LaserJet 4500, 4500 N, or 4500 DN printer. The chapter includes the following sections:

Printer Features

●

Managing Memory

●

Locating Printer Components

●

Controlling Print Jobs

●

Printer Supplies and Accessories

●

HP JetSend Communications

●

Using Your Printer

Information on using the printer to perform common tasks is presented throughout this guide. Some specific tasks and the chapters describing them are listed below.

Using the Printer Control Panel (Chapter 2)

●

Loading Media into the Printer (Chapter 3)

●

Optimizing Color Quality (Chapter 4)

●

Clearing Paper Jams (Chapter 9)

●

Chapter 1 15

Printer Features

This printer combines the quality and reliability of Hewlett-Packard printers with the features listed below . F or more inf ormation on printer features, see the Hewlett-Packard website at http://www.hp.com.

Performance

Memory

Supported Printer Personalities

Fonts

Paper Handling (Input)

Paper Handling (Output)

●

16 pages per minute (ppm) in black and white

●

4 ppm in color

●

Transparencies and glossy paper (8 ppm in black and white, 2 ppm in color)

●

32 megabytes (MB) of random access memory (RAM) (40 MB in the HP Color LaserJet 4500 DN Printer)

●

Memory Enhancement Technology (MEt), which automatically compresses data to use RAM more efficiently

●

HP PCL5c

●

PostScript Emulation

●

Auto language switching

●

80 internal fonts

●

HP FontSmart

●

150-sheet multipurpose tray. Use for paper, transparencies, labels, heavy media, and envelopes

●

250-sheet standard cassette

●

500-sheet paper feeder (included with the HP Color LaserJet 4500 DN Printer)

●

Top output bin holds up to 250 sheets of standard paper

●

Rear output bin holds up to 100 sheets of standard paper

16 The HP Color LaserJet 4500 Printer

Duplex Printing

●

Duplex printing accessory mounts directly beneath the printer for

two-sided printing (included with the HP Color LaserJet 4500 DN

Printer)

Connectivity

Environmental Features

●

Bidirectional parallel port requires a “C” connector

●

Two Enhanced Input/Output (EIO) slots

●

HP JetDirect print server (EIO network card) (included with the

HP Color LaserJet 4500 N and 4500 DN Printers)

●

PowerSave setting (meets E

●

High content of recyclable components and materials

NERGY STAR

guidelines)

Chapter 1 17

Factors Affecting Printer Performance

Several factors affect the time it takes to print a job. Among these is printer speed, measured in pages per minute (ppm). Factors that affect printer speed include special media (such as transparencies, glossy media, and heavy media) and custom-size media.

The time required to download a print job from the computer to the printer also affects print speed. Among the factors that affect download time are:

●

complex or large graphics

●

color versus black and white

●

the printer’s I/O configuration (network versus parallel speed)

●

the speed of the computer you are using

●

the amount of printer memory installed

●

the network operating system and configuration (if applicable)

●

printer personality (PCL or PostScript Emulation)

Note Adding additional printer memory may resolve memory problems,

improve how the printer handles complex graphics, and improve download times, but will not increase printer speed.

18 The HP Color LaserJet 4500 Printer

Managing Memory

This printer supports up to 208 MB of memory. Y ou can add additional memory by installing Dual Inline Memory Modules (DIMMs). To allow for memory expansion, the printer has three available DIMM slots, which accept 4, 8, 16, 32, or 64 MB of RAM each. For information on installing printer memory, see Appendix A.

The printer features Memory Enhancement Technology (MEt), which automatically compresses page data to provide the most efficient use of the printer’s RAM.

Note If memory problems occur when you are printing complex graphics, y ou

can make more memory available b y removing downloaded fonts, style sheets, and macros from printer memory . Reducing the complexity of a print job from within an application or printer driver can help in avoiding memory problems.

Effects of Printer Features

Certain printer features require printer memory. These features can be disabled to save printer memory resources. For information on disabling these resources, see the chapter on using the printer control panel.

Chapter 1 19

Locating Printer Components

The following illustrations identify the locations and names of key components of this printer.

Figure 1-1 Front View

accessory)

(shown with 500-sheet paper feeder and duplex printing

1 Top Output Bin 2 Printer Control Panel 3 Power Switch (standby button) 4 Optional Duplex Printing Accessory Drawer 5 Tray 3 (optional 500-sheet paper feeder) 6 Tray 2 (250 sheets of standard paper) 7 Middle Front Drawer (transfer belt access) 8 Tray 1 (150-sheet multipurpose tray) 9 Upper Front Drawer (imaging drum access) 10 Top Cover Door Release Button 11 Top Cover Door (toner cartridge access)

20 The HP Color LaserJet 4500 Printer

Figure 1-2 Rear View

1 Rear Door (fuser access) 2 Rear Output Bin Door 3 Optional Duplex Printing Accessory Cover 4 Optional Duplex Printing Accessory Power Receptacle 5 Printer Power Receptacle 6 EIO slots 7 Parallel Connector (“C” connector) 8 Memory Access

(shown with 500-sheet paper feeder and duplex printing accessory)

Chapter 1 21

Controlling Print Jobs

Three options are available for controlling print jobs:

●

Select printer settings through your software application or the printer driver (recommended method)

●

Select printer settings using the printer control panel

●

Enter printer commands directly into files

Select printer settings through your software application or the printer driver

The optimal way to control the printer is through your software application or the printer driver. Changing these settings affects only

your

print job. Most software applications allow y ou to choose printing selections from menus within the software application. These selections override the selections on the printer control panel.

Select printer settings using the printer control panel

You can also control the printer through the keys and menus of the printer control panel. Changing these settings affects all print jobs. If you are sharing the printer, coordinate control panel changes with other users. For more information, see the chapter on using the printer control panel.

Note Software application and printer driver settings override printer control

panel settings.

Enter printer commands directly into files

Some software applications allow you to enter printer commands (for example, escape sequences) directly into files. However, this method of controlling your printer requires that you learn printer PCL commands. For information on PCL printer commands, see Appendix C or the You can purchase the guide through HP Direct. (See Appendix D for ordering information.)

22 The HP Color LaserJet 4500 Printer

PCL Technical Reference Package

for this printer.

Printer Supplies and Accessories

You can increase the capabilities of your printer by adding accessories. To order printer accessory products, call Hewlett-Packard’s Direct Marketing Division. (See the Warranty and Support chapter of this guide for phone numbers.)

Accessory Product

Description Additional Information

Number

Memory (DIMMs) C4140A

500-Sheet Paper Feeder

Duplex Printing Accessory

Printer Cabinet C4235A HP Color LaserJet 4500

Toner Supplies C4191A

Consumable Items C4195A

Media C2934A

Network Connectivity J3110A

Cables C2946A

Reference Materials 5021-0368

Localized Font DIMMS

C4141A C4142A C4143A C4144A

C4082A Optional 500-sheet input tray

C4083A Optional two-sided printing

C4192A C4193A C4194A

C4196A C4197A C4198A

C2936A

J3111A

J3112A J3113A

92215N 92215S

5021-0337 5967-0831

5062-4667 5062-4668 5062-4669 5062-4670 C4292A (CAS) C4293A (CAS) YS-90210

4 MB 8 MB 16 MB 32 MB 64 MB

accessory

Printer Cabinet Black

Cyan Magenta Yellow

Drum Kit Transfer Kit Fuser Kit (110V) Fuser Kit (220V)

HP Transparency Film (letter) HP Transparency Film (A4)

HP JetDirect 600N for Ethernet (10Base-T [RJ-45]) HP JetDirect 600N for Ethernet (10Base-T [RJ-45] and

10Base-2 [BNC]) and LocalTalk (DIN-8) HP JetDirect 600N for Token Ring (DB9, RJ-45) HP JetDirect 600N for Fast Ethernet (10/100 Base-TX [RJ-45])

10 m (30 ft) parallel cable (IEEE-1284 compliant) with a 25-pin

DB male to a (IEEE-1284C) male “C” connector LocalTalk Cable Kit DIN-8 printer cable (for Macintosh computers)

HP LaserJet Printer Family Paper Specification Guide PCL/PJL Technical Reference Package HP JetDirect Print Server Software Installation Guide

Greek Hebrew Cyrillic Arabic Traditional Chinese Simplified Chinese Japanese

This printer uses dual inline memory modules (DIMMs) exclusively.

(1MB)

(8MB)

Chapter 1 23

HP JetSend Communications

HP JetSend is a new technology from Hewlett-Packard that allows network devices to communicate directly with each other. Devices that feature the HP JetSend technology can exchange information directly with other devices that are connected via an intranet. Sending devices include JetSend-enabled scanners and PCs. Receiving devices include JetSend-enabled PCs.

HP JetSend technology enables flexible, direct communications between network devices. HP JetSend enables simple, targeted, information exchange that is independent of both servers and applications. This means that users can easily exchange information directly between intranet-connected devices like printers and scanners (and other devices in the future).

HP JetSend capabilities can be integrated into the Microsoft Windows environment. For example, using PCs that have been JetSendenabled by installing HP JetSend for Windows software, you can distribute information via an intranet to several users. Users can receive the document in their JetSend-enabled PC’s Inbox or print directly to their JetSend-enabled printer. In addition to sending and receiving documents, you can view documents in the HP JetSend Viewer. HP JetSend for Windows software can be installed through an installer on the compact disc.

24 The HP Color LaserJet 4500 Printer

Using the Printer

Control Panel

Overview

This chapter helps you use the printer control panel to maximize printer performance. This chapter includes the following sections:

When to Use the Printer Control Panel

●

Locating Printer Control Panel Features

●

Using Printer Control Panel Menus

●

Using the Printer Control Panel in Shared Environments

●

Changing Printer Control Panel Configuration Settings

●

Note Unless otherwise specified, “control panel” refers to the printer’s

control panel. Keys on the control panel are indicated b y the KEY font.

Chapter 2 25

When to Use the Printer Control Panel

Hewlett-Packard has designed the printer control panel to facilitate making printing selections when your software does not provide them.

Use the printer control panel for over all configuration requirements, to obtain printer status information, and to perform the following procedures:

●

configure input trays for media type and size

●

take the printer online or offline

●

print configuration pages and menu maps

●

change printer default settings

●

verify available fonts

Software applications that provide commands for selecting printing options allow you to control print jobs through the software application rather than by changing control panel settings at the printer. The degree of control varies among applications. Software commands override printer control panel settings for all Print Menu and most Configuration Menu items.

Note For information about controlling the printer in a network environment,

see the see the online Help files provided with HP JetAdmin software and the HP LaserJet utility.

HP JetDirect Print Server Software Installation Guide

. Also,

26 Using the Printer Control Panel

Locating Printer Control Panel Features

9 8 7

Figure 2-1 Printer Control Panel

1 Attention Indicator Light 2 Menu Key* 3 Item Key* 4 Value Key* 5 Select Key 6 Cancel Job Key 7 Go Key 8 Data Indicator Light 9 Ready Indicator Light 10 Printer Control Panel Display

*Rocker keys

Note The Item key is also used to navigate through the online Help system.

Chapter 2 27

Using Printer Control Panel Keys

The following table summarizes the function of each printer control panel key.

Key Function

ANCEL JOB

ENU

TEM

ALUE

ELECT

Dependent upon the status of the printer. Normally, GO activates printing using current settings or directs the printer to proceed with the process designated on the control panel. If the printer is offline, pressing G return the printer to the READY state.

T e rminates the job that is currently printing. The printer stops and purges all input until a new job is detected.

Displays a menu system for obtaining printer status inf ormation or changing the printer’s configuration settings.

Cycles through items in the selected menu. Menu items vary depending on the options installed and on the configuration of other menu choices. The

key is also used to navigate through the printer’s online Help system.

TEM

Cycles through the value choices for a particular menu item. Selects the value that is currently shown on the display.

Using the Printer Online Help System

This printer features an online Help system that provides instructions for resolving most printer errors. Certain control panel error messages alternate with instructions on accessing the online help system.

will

Whenever a ? appears in an error message , or a message alternates with “FOR HELP PRESS THE ? KEY,” press the I through a sequence of instructions.

Note To exit the online Help system, press either G

28 Using the Printer Control Panel

TEM

key to navigate

ELECT

or S

Interpreting Control Panel Indicator Lights

The following table explains the meaning of the printer control panel indicator lights.

Indicator On Off Flashing

Ready (green)

Data (green)

Attention (amber)

Printer is online (able to accept and process data).

Processed data is present in the printer, but more data is needed to complete the job.

A critical error has occurred. Printer requires attention.

Printer is offline. Printer is attempting to

stop printing and go offline.

No data is being received or processed.

No conditions exist that require attention.

Data is being received and processed by the printer.

An error has occurred. Printer requires attention.

Chapter 2 29

Using Printer Control Panel Menus

The printer control panel menus allow you to change printer settings and to access printer status information. This section outlines the printer control panel menus and the selections available within each menu.

Menu Locking

Menu selections can be locked out by a system administrator. If you are unable to access a particular menu, contact your system administrator.

Information Menu

The Information Menu selections are used for accessing and printing specific printer information.

Menu Item Description

PRINT MENU MAP Prints the control panel menu map. PRINT

CONFIGURATION PRINT CONFIG

CONTINUOUS PRINT

FONT LIST SHOW EVENT LOG Prints a historical list of printer events. REMAINING LIFE Displays the projected remaining life f or the

Prints the printer configuration page.

Continuously prints the configuration page until C

ANCEL JOB

Prints the available PCL and PS (emulated PostScript) font samples.

Transfer Belt, Fuser, and Imaging Drum.

is pressed.

30 Using the Printer Control Panel

+ 190 hidden pages