HP (Hewlett-Packard) 4550 User Manual

Installation and

User's Guide

for the HP Color LaserJet 4550

TM

TowerFeed

IU 678 / 0225

TABLE OF CONTENTS

USER'S MANUAL

TowerFeedTM 444 for Hewlett-Packard Color LaserJet 4550 Printers

TABLE OF CONTENTS 1

PREFACE 3

UNPACKING 4

BOX CONTENTS 6

INSTALLATION
Hardware Installation 7
Printer Panel Settings 9
Software Installation 9

OPERATING
Loading Paper 11
Reloading Paper 12
Out of Paper 12
Paper Jam 12

PAPER QUALITY GUIDELINES 14

APPENDIX A - Printer Specific Notes 15
APPENDIX B - Tips & Hints 16
APPENDIX C - Standard Applications 20
APPENDIX D - Macintosh Environment 21
APPENDIX E - PCL Paper Select ion Comm ands 23
APPENDIX F - Troubleshooting 24
APPENDIX G - Printer Selftest Pages 26

Configuration Page 27
Menu Map 28
Event Log Page 29

APPENDIX H - TowerFeed Selftest 30
APPENDIX I - Cleaning and Maintenance 31
APPENDIX J - TowerFeed Specifications 32

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PREFACE

Congratulations! You selec ted TowerFeed, a superior sheet f eeder specifically designed by Rutishauser Data AG
in collaboration with Hewlett-Packard, USA, to extend the paper handling capabilities of the HP Color LaserJet
4550 series printers.

The TowerFeed Option offers new possibilities. You can

• select from up to 8 different paper types directly from your workstation.

• print extra copies instead of going to th e copier to make copies. You get the better copies and you can
color code docum ent copies to c learly identify a copy. The color already defines the addressee and you will
save the marking of the copies.

• realize an attractive alternative t o the multi-part forms printed on conven tional impact printers. You
will get better copies, raise the flexibility and you can save cost for expensive preprints and chemical papers.

We encourage you to read this manual carefully to ensure correct installation and reliable operation.
While ins talling TowerF eed, or whenever an unclear s ituation arises , please also consult the user's manuals of your
HP Color LaserJet 4550, your computer system, your application software and your network software.

The name T owerFeed is generic to the TowerFeed fam ily of automatic sheet feeders and is used throughout this
manual. TowerFeed has this model number scheme:

TowerFeed 444/xx.64.0y

Version
01 = International (DIN A4 paper trays & EU power cable)

04 = US (US Letter paper trays & US power cable)
05 = Swiss (DIN A4 paper trays & CH power cable)

Printer Model
64 = HP LaserJet 4550 series

Configuration
44 = floor model, 4 x 500 sheets

66 = floor model, 6 x 500 sheets

For example:

TF 444/44.64.01 is an international version with 4 DIN A4 paper trays & European power cable.

A plate showing type, designation and serial number is located besides of the power inlet of TowerFeed. Please
refer to this designation and the serial number whenever you call your service organization.

Rutishauser Data AG, Switzerland, reserves the right to make changes to its products or services without
prior notice and without incurring any obligations to incorporate such changes in units or publications
shipped.

Rutishauser shall in no event be liable for in cidental or consequent ial damages arising from the
use of its equipment.

TowerFeed™ is a registered trademark of Rut i shauser Data AG.
Windows™ is a regis tered trademark of Microsoft Corp.
TowerFeed Support Software for Windows is a copyrighted product of Rutishauser.
Other products and brand names mentioned are trademarks or regist ered trademarks of their respect i ve companies.

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UNPACKING

Note:

Prior to delivery, your TowerFeed was thoroughly tested and carefully packaged.
Please check your unit for transportation damage and/or missing parts immediately upon receipt.

It is advisable to get a second person to help you unpack the unit.

Warning:

TowerFeed may weigh up to 50 kilograms (115 pounds) depending on configuration.
To prevent back strain or injury, bend your knees when lifting the unit, and get help if you need

To unpack the TowerFeed unit, proceed as follows:

• Cut the packing strips and remove the top of the shipping container (Fig. 1).

• Remove the accessories box. It contains the rollers, the power and data cable, one diskette and this User's
Manual (Fig. 7).

• Remove the blue shock absorbers from the upper edges of TowerFeed.

• Lay the unit on its side and carefully pull off the lower part of the shipping container (Fig. 2), or enlist the help
of another person to lift TowerFeed out of the container.

Caution:
Do not lift TowerFeed on the top profiles to prevent it from damage!

• Insert the rollers from the accessories box with some force onto the shafts on the TowerFeed bottom plate
until they snap into position with an audible click (Fig. 3).

• Stand up the TowerFeed unit (Fig. 4).

• Remove the plastic from TowerFeed.

Warning:

For reshipping TowerFeed you must use the original packing to avoid shipping damage of the unit.

Re-packing (Fig. 5)

It is recomm ended that you keep the pack aging m aterial and ins erts f or proper protection of the unit and its parts in
case of reshipment.

To repack TowerFeed, follow the above st eps in r ever se. Pull- of f r oller s from the unit and put it into the accessories
box including manuals and cables. Rem ove the trays and insert the transportation inserts as s hown in Fig. 8 (It is
important to secure the trays to avoid possible shipping damage). Place items according to Fig. 5. Ensure that
TowerFeed is correctly seated and cushioned. Insert the blue shock absorbers on the top and close the container.

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UNPACKING

Fig. 1 Cut the packing

strips and lift away the
top of the shipping container.

Fig. 3 Insert rollers

Fig. 2 Lay unit on side and

carefully pull out
TowerFeed from the
bottom part of the

container.

shipping

Fig. 4 Stand up TowerFeed

and remove plastic

Fig. 5 Re-packing

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BOX CONTENTS

Note:

Prior to delivery, your TowerFeed was thoroughly tested and carefully packaged.
Please check your unit for transportation damage and/or missing parts immediately upon receipt.

Box Contents

(1) TowerFeed unit with

drawers

(2) Accessories box

Accessories Box Contents

(1) TowerFeed User's Manual

(this manual)
(2) Data Cable
(3) Power Cable
(4) Rollers

Fig. 6 Box Contents

Installation and
User‘s Guide

TowerFeed for the HP Color LaserJet 4550

Fig. 7 Accessories Box Contents

2

1

3

4

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Hardware Installation

Warning:

POWER OFF your printer and TowerFeed and disconnect all power and interface cables before you
proceed with the installation.

Remove Transportation Inserts

• Pull out, lift upwards and remove the trays from TowerFeed.
Remove the transportation inserts (Fig. 8). There are two at
each side (keep the inserts for reshipment).

• Re-insert and close the trays.

Note:
Located on the right side of each tray you will find coding
pins for the paper size. They are set by the factory and must
not be changed.

Position and Connect Printer

Warning:

The printer may weigh up to 50 kilograms (115 pounds). Enlist the
help of a second person to lift the unit. To prevent back strain or
injury, bend your knees when lifting the unit.

Place the TowerFeed unit at the location you wish. Be sure to

place it on a flat location.

• Carefully lift the laser printer onto TowerFeed. Place its
positioning holes on the positioning pegs of the TowerFeed top
(Fig. 9).

Warning:
To lift the printer use the hand holds on the side of the printer.

Never reach with the fingers underneath the printer to avoid
injuries.

Fig. 8 Removing Transportation I nserts

Fig. 9 Positioning the print er and
location of the Power Switch

INSTALLATION

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INSTALLATION

• Connect TowerFeed and printer with the C-Link cable (Fig. 10) ­ one end to the printer port (ACCESSORY) and the other end to the

upper TowerFeed connector (••). The lower TowerFeed connector
(•) would allow to connect to further paper handling options.

Note:
Secure the connectors with the screws to ensure proper
connection of the systems.

• Connect the power cables to printer and TowerFeed (Fig. 10).

Note:
When you power on the system, power on FIRST TowerFeed and
then the printer.

Caution:

When rolling TowerFeed and printer to another place, watch out
when crossing doorsteps to not have the unit tipping over or
TowerFeed drawers sliding open.

Fig. 10 Connecting the Cables

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INSTALLATION

Printer Panel Settings

Papertype Assignments

By default, each paper tray has assigned the paper type PLAIN. In case of a paper out in a selected tray, the
printer automatically will pull paper from another tray.
Assigning a different paper type to each tray inhibits the automatic switching to another tr ay if the selected tray runs
out of paper.
To assign a paper type to an input tray, select with the menu key the PAPER HANDLING MENU and there the
specific input tray. Then assign to each tray another one of the 11 predefined paper types.
If you have several trays with the same paper, assign to each of these trays the same paper type. This will increase
your input capacity for this paper type, as the printer will automatically switch to the next tray with the same paper
type in case the selected tray runs out of paper.
For further information please also refer to APPENDIX B – Tips & Hints.

Note:

PLAIN is the default paper type. In case a print job arrives without paper selection, the printer will pull
paper from the first tray containing PLAIN paper (e.g. printer test pages).

Software Install at ion

Installation of Printer Driver

Install the printer drivers delivered with your HP LaserJet according to the instructions.
For availability of the m ost recent printer drivers and drivers for other operating systems, please cons ult the HP

WEB or our WEB site at http://www.rutishauser.ch/ti/sdlhp.htm.

Note:
After installing the new printer driver, exit and restart your Windows System.

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INSTALLATION

Configuring the TowerFeed Option

To configure your printer with the TowerFeed option, go to the Control Panel, select Printers and there the
respective HP LaserJet driver.

Click on Properties, and in the respective window the Configure tab.

In this window click in the pull-down bar for the Optional Paper Sources: to select your TowerFeed model.
When c licking on the Paper tab you will see in the Source is: all available paper sources of your printer including
the TowerFeed paper trays.

In the application programs you select the paper sources in the Paper Setup function (File - Page Setup), where all
available paper sources show up in the respective Paper Sources: pull-down bar(s).

Note:
For further information on Tray and Media Type definition please also refer to APPENDIX B - Tips & Hints of
this manual.

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Operation

Loading Paper

• Pull open the tray you wish to load until it reaches the stop
or remove it completely for more convenient loading.

• Obtain a fresh ream of paper. Best results will be obtained
using regular copier or laser printer paper (see "Paper
Quality Guidelines").

Hold the ream on the long edge and bend it in and out.

Repeat on the short edge. Square it off properly (Fig. 14).

• Load letterhead paper face down, with the letterhead
towards the right side.

Note:
Duplex printing requires different loading of preprinted paper
(please also refer to the instructions in the printer manual).

An additional TowerFeed tray will allow to have the same
(preprinted) paper in two different trays and available online
for regular and duplex printing.

• Insert approx. one third of the ream in the tray and ensure
that all paper is lined up with the rear stop. Repeat two more
times for the rest of the ream (Fig. 15).

• Push down the stack, such that all sheets are under the
separation corners (Fig. 16).

Note:
The right paper guide can be adjusted by pushing the
separation corner tab to the left to ensure proper guiding of
the paper.

• Push down on the paper stack a few times. The paper
must move up and down freely.

• Close the tray. Repeat the procedure for all trays to be
loaded.

Note:
For your convenience, you may insert a sample piece
(about 1 inch/28 mm) of the loaded paper type into the
extrusion as a reference when reloading the tray (Fig. 17).

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Fig. 14 Fanning the Paper

Fig. 15 Filling in Paper

Fig. 16 Correct Paper Loading

Paper Sample

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for the HP Color LaserJet 4550

OPERATING

Fig. 17 Marking the Tray

OPERATING

Paper Tray empty

TRAY n EMPTY
Media Type & Size

This message indicates an empty paper tray. Refill the depleted tray.
While feeding occurs from a higher tray, lower ones may be reloaded without interrupting feeding and printing.

Paper Tray depleted during Print Job

TRAY n LOAD
Media Type & Size

This mes sage appears if the selected tray runs out of paper (and if there is no other tray with the same paper size
and type, depending of the printer settings.)
If a tray runs out of paper, the printer will automatically switch to another tray with the same paper type and size
and pull paper from there. Other wise it displays that message, the Attention LED starts blinking, and a res pective
error message appears at the user screen (depending on the application).
Refill the tray with the correct paper. After closing the tray, the printer will resume printing.

Requested Paper missing

TRAY 1 LOAD
Media Type & Size

This mess age indicates that the requested paper is not available, either because the print job explicitly asks paper
from tray 1, or because it ask s for paper from a tr ay which size and type does not correspond with the document
page settings.
Load tray 1 with the requested paper or cross-check the settings for the document (Page Setup).

Paper Jam
In case of a paper jam, the printer panel Attention LED will start blinking and the printer display will show a

respective message with the following meaning:

13.1 PAPER JAM paper jam in printer

13.11 PAPER JAM paper jam in TowerFeed

• In case of a printer paper jam, you will see the following alternating messages:

13.1 PAPER JAM
CHECK INPUT TRAY

Remove the paper jam and all other pages in the paper path and close all the cover(s) . Printing will continue. For
more details on clearing printer paper jams please r efer to your printer manual (Chapter Maintenanc e and Trouble
Shooting, Section Paper Jams).

alternating

with

(n = drawer number)

alternating

with

READY

CHECK MIDDLE
FRONT DRAWER

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OPERATING

• In case of a TowerFeed paper error, the following alternating messages will be displayed:

13.11 PAPER JAM
IN INPUT DEVICE

and TowerFeed will beep with either one of the following sequences (depending on type of error):
or
(TowerFeed Paper Jam) (TowerFeed Motor Block)

Open the TowerFeed trays, starting with the lowest one. TowerFeed beeping will stop when the tray which
fed the last sheet is opened. Remove the jammed paper from the TowerFeed paper path. Close all
TowerFeed trays. Printing will continue automatically.

In case the printer could not automatically eject the remaining paper inside the printer, open the printer cover(s)

and clear the paper path. Close the printer cover(s) to have the printer resume the print job.

alternating

with

CHECK TRAY n
AND FRONT DRAWER

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PAPER QUALITY GUIDELINES

General

These paper quality guidelines are general recommendations. Paper beyond these specifications may work as
well, however it should be test ed bef ore us e. Paper is a m aterial that reac ts intensively to adverse tem peratur e and
humidity conditions. The observance of proper conditions as defined below is therefore essential for trouble-fr ee
operation of TowerFeed. Please also refer to the corresponding guidelines in the printer manual.

Paper Quality and Surfa ce
Bond type papers and papers with s light rag content are recomm ended. For papers with high rag content, as well

as very light and air m ail papers, feeding tests must be c onducted to check for satisfactory perform ance before
regular use. Paper with embossed or heavy printing should be tested in TowerFeed before use, as well. Papers
with glossy or structured surface are not rec omm ended. Individual sheets in a stac k m ust not be damaged, warped
more than 3 mm (0. 12") at an angle of max. 20° or creased, since all these may reduce the feeding performance.

Paper Weight
60 - 95 g / m

Tolerance
Paper must be cut to the appropriate s ize dimension within a tolerance of +/- 1.0 mm (+/- 0.04"). The paper stack

must be cut square to within a tolerance of 90° +/- 0.1°.

Recommended Storage Environment
Temperature: 18°C - 24°C (64°F - 75°F)
Relative humidity: 40% - 60%

2

(16 - 24 lb.). Other paper weights must be tested before use.

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APPENDIX A - Printer Specific Notes

Printer Firmware Revision

The Firmware of your HP LaserJet printer must be the following Revision to correctly support the TowerFeed
option:

HP Color LaserJet 4550 01.018.0 or newer
In case your HP Color LaserJet 4550 printer does not have a newer printer F irmware revision than 4.29, ask your

HP Dealer for a newer printer firmware.

Printer Driver Revision
The new HP printer driver s do support the TowerFeed option. In case your drivers should not have that support,

please download the most recent printer drivers from the HP web site (http://www.hp.com).

HP LaserJet Duplexer Option
The printer's duplexing capabilities remain fully supported with the TowerFeed paper handling option installed.

HP 500-Sheet Tray
TowerFeed is used instead of this optional cassette and therefore it cannot be installed together with TowerFeed.

HP JetAdmin

The HP JetAdmin network printer administration software does not fully support the TowerFeed paper handling
option, particularly not the remote paper type assignment to the paper trays. (This assignment has to be done via
the printer panel, as described in Papertype Assignments on page 9 of this manual.)

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APPENDIX B - Tips & Hints

Power ON Sequence

Power On TowerFeed first!
When powering on the printer, it will sc an its option bus for available options. If TowerFeed isn’t r eady at that point
of time, the printer will not activate its support and not add this option to its configuration.

Printing on the wrong Paper
Why doesn't it print from the tray I selected?
If a selected Tray # does not contain the paper size assigned for the print job, the printer m ight look for other tr ays
containing the demanded paper size, and if this is available (and with the same Media Type as Tray #) will pull
paper from there.

The 3 Rules For Correct Paper Selection

1. Assign a different Paper Type to every Tray # by using the printers control panel.

You may assign the same Paper Type to two or more tray numbers only if these trays all contain the

same Paper Type.

2. Make sure that you select the correct Paper Size for the selected Tray #.

The selected Paper Size in the application software must be the same as the size of the selected Tray

#.

3. Select paper within your application by Paper Type or by Tray #.

If a tray containing the selected Paper Type runs out, the printer will pull paper from other trays only if

they have the same Paper Size and Type.

Paper Control and Selection

Selection Criteria
The HP LaserJet offers various possibilities to select paper by offering three selection criteria:

• Paper Size

• Paper Source (Tray number)

• Paper Type
The selection criteria differ in their priorities and can be changed using the JetAdmin utility software.

Paper Types
The Paper Type is a selection criteria which c an be used to name trays and to distinguish between different paper
types within a given paper size. The HP LaserJet offers 10 predefined Paper Types: Bond, Color, Letterhead, Plain,
Preprinted, Prepunched, Recycled, Gloss, Heavy and Transparency.

Default Paper Type
Without a specific paper type assigned to a Tray, Plain becomes the default paper type.

Changing Paper Type from the Control Panel

1. Press MENU until PAPER HANDLING MENU appears

2. Press ITEM to scroll through the trays and their paper types

3. Press + to scroll through the paper type options

4. Press SELECT* to choose the type of paper you loaded in the tray.

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APPENDIX B - Tips & Hints

Creating PAPER SEQUENCES for a Word Document

It is widely known that in Page Setup you have the possibility to enter different paper sources for First Page and
Other Pages. If there are other pages in the doc ument, which have to be printed on another paper, this can be
defined in the same Page Setup window. In this window there is a pull-down bar Apply to: which is used for that
purpose. The default setting is W hole Document but there are also the options This point forward and Selected
text, which can be selected (Fig. 18 and 18a).

Fig. 18 Page Setup – This point forward Fig. 18a Page Setup – Selected text

The option Apply to: allows to force a change of the paper source or from a specific page onwards and thus to
define paper sequences for a whole document.

Printing a DOCUMENT WITH COPIES (Multi-Part-Form)

When printing a docum ent you get either an original c opy (copies = 1), or, if you set copies = n, you will get n times
the same printout. Usually you want the original document to distinguish fr om its copies . An elegant m ethod fo r that
purpose is to print the copies on differ ent (color) paper. This can be done by sending the print job several tim es to
the printer but with different page settings. Using a Macro makes this an easy task.

On the next page you will find an example of a macro used for a W ord document. The macro starts with 'Sub
Macro' and ends with 'End Sub'. It consists of sever al sections (one per copy) which contain the paper definitions
for each copy (FirstPageTray = xx; OtherPagesTray = yy).

You can use the Macro Recording function of Word (Extra- Macr o-R ecor d) to pr oduc e the first section by performing
the steps for Page Setup and Print. Then, in Mac ro Edit mode, you copy/paste this section to have one for each
copy to print (one section per copy). Finally you edit the entries in FirstPageTray = xx; OtherPagesTray = yy to the
desired paper sources.
This will produce a macro, which prints the document in multiple copies and with the respective page settings.
Such a macro can be incorporated into a Menu item or added as icon into the Toolbar.

Hint:

When creating and adding a Macro to the Toolbar for automatic printing of the final document with its
copies, it might be useful to also create and add a second Macro for draft printing on cheap paper.

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APPENDIX B - Tips & Hints

The following table shows the internal denominations of the paper sources:

HP Color LaserJet 4550 Paper Type

Tray Denomination

Tray 1 (HP Printer) wdPrinterUpperBin
Tray 2 (HP Printer) wdPrinterLowerBin e.g. Letterhead

Tray 3 (HP Printer) wdPrinterLargeCapacityBin e.g. Plain
Tray 4 (TowerFeed) 256 e.g. Bond
Tray 5 (TowerFeed) 257 e.g. Color
Tray 6 (TowerFeed) 258
Tray 7 (TowerFeed) 259
Tray 8 (TowerFeed) 260
Tray 9 (TowerFeed) 261

Example:

The following Word Macro will produce an original document (on company paper) incl. 2 copies (plain and color).

Page

Original (Copy 1) 1

First Page Letterhead Plain Color

Other Pages Bond Plain Color

Macro Start

Sub Macro1 ()
Macro1 Macro

Macro recorded 05.06.98 by ...

ActivePrinter = "HP Col or LaserJet 4550 Series PCL 6"
Application.Pri ntOut FileName:="", Range:=wdPrintRangeOf Pages, Item:= _
wdPrintDocumentContent, Copies:=1, Pages:="1", PageType:=wdPr intAllPages, _
Collate:=True, Background:=True, PrintToFile:=False
With Ac tiveDocument.PageSetup
.LineNumbering.Active = False
.Orientation = wdOrientPortrait
.TopMargin = Centimeter sToPoints(1.8)
.BottomMargin = CentimetersToPoints(2)
.LeftMargin = Centi m etersToPoints(2)
.RightMargin = CentimetersToPoints(1)
.Gutter = Centimet ersToPoints(0)
.HeaderDistance = Cent imetersToPoints(0.5)
.FooterDistanc e = CentimetersToPoints(2)
.PageWidt h = CentimetersToPoints(21)
.PageHeight = Centimeter sToPoints(29.7)
.FirstPageTray = wdPrinterLowerBin
.OtherPagesTray = 256
.SectionStart = wdSectionNewPage
.OddAndEvenPagesHeaderFooter = False
.DifferentFirstPageHeaderFooter = False
.VerticalAlignment = wdAlignVerticalTop
.SuppressEndnotes = False
.MirrorMargins = True
End With
Active Document.PrintOut

st

Copy (Copy 2) 2nd Copy (Copy 3)

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With Ac tiveDocument.PageSetup
.LineNumbering.Active = False
.Orientation = wdOrientPortrait
.TopMargin = Centimeter sToPoints(1.8)
.BottomMargin = CentimetersToPoints(2)
.LeftMargin = Centi m etersToPoints(2)
.RightMargin = CentimetersToPoints(1)
.Gutter = Centimet ersToPoints(0)
.HeaderDistance = Cent imetersToPoints(0.5)
.FooterDistanc e = CentimetersToPoints(2)
.PageWidt h = CentimetersToPoints(21)
.PageHeight = Centimeter sToPoints(29.7)
.FirstPageTray = wdPrinterLargeCapacityBin
.OtherPagesTray = wdPrinterLargeCapacityBin
.SectionStart = wdSectionNewPage
.OddAndEvenPagesHeaderFooter = False
.DifferentFirstPageHeaderFooter = False
.VerticalAlignment = wdAlignVerticalTop
.SuppressEndnotes = False
.MirrorMargins = True
End With
Active Document.PrintOut
With Ac tiveDocument.PageSetup
.LineNumbering.Active = False
.Orientation = wdOrientPortrait
.TopMargin = Centimeter sToPoints(1.8)
.BottomMargin = CentimetersToPoints(2)
.LeftMargin = Centi m etersToPoints(2)
.RightMargin = CentimetersToPoints(1)
.Gutter = Centimet ersToPoints(0)
.HeaderDistance = Cent imetersToPoints(0.5)
.FooterDistanc e = CentimetersToPoints(2)
.PageWidt h = CentimetersToPoints(21)
.PageHeight = Centimeter sToPoints(29.7)
.FirstPageTray = 257
.OtherPagesTray = 257
.SectionStart = wdSectionNewPage
.OddAndEvenPagesHeaderFooter = False
.DifferentFirstPageHeaderFooter = False
.VerticalAlignment = wdAlignVerticalTop
.SuppressEndnotes = False
.MirrorMargins = True
End With
Active Document.PrintOut

End Sub

Macro End

APPENDIX B - Tips & Hints

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APPENDIX C - Standard Applications

Where to select Paper Size and Paper Type

You select the TowerFeed option paper sources from your standard application software the same way as the
regular printers paper sources.

Please also refer to Appendix B (T ips & Hints - T he 3 Rules For Correc t Paper Selection) for recom mendations on
which paper selection criteria to use.

Below you will find the inform ation on where to set the paper selection param eters in the most com mon standard
applications.

MS-WORD: File - Pag e Setup – Paper Size Paper Size:
Paper Source First Page:
Other Pages:

EXCEL: File - Print - Properties - Paper Size is:
Source is:
Type is:

File - Page Setup - Page Paper Size:
Page - O ptions - Paper Size is:
Source is:
Type is:

WRITE: File - Print - Setup Paper Size:
Paper Source:

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This information was not yet available at printing time.

APPENDIX D - Macintosh Environment

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APPENDIX D - Macintosh Environment

This information was not yet available at printing time.

.

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APPENDIX E - PCL Paper Selection Commands

Frequently used PCL commands for Paper Selection:

Command function # refers to HP Color LaserJet 4550
ESC & l # H Selects Paper 0 print/eject page

Source 1 Tray 2
2 Manual Feed - Paper
3 Manual Feed - Envelope
4 Tray 3 (500-Sheet Input Tray*)
7 Auto Select
8 Tray 1
20 Tray 3 (TowerFeed Tray 1)
21 Tray 4 (TowerFeed Tray 2)
22 Tray 5 (TowerFeed Tray 3)
23 Tray 6 (TowerFeed Tray 4)
24 Tray 7 (TowerFeed Tray 5)
25 Tray 8 (TowerFeed Tray 6)
*NA with TowerFeed installed

ESC & l # A Selects Paper 2 = Letter
Size 3 = Legal
26 = A4
for other sizes please refer to your printer manual

ESC & n # Wd mediatype Selects Paper

Type

#

mediatype

Panel Display**

6 Plain PLAIN
11 Preprinted PREPRINTD
11 Letterhead LTRHEAD
13 Transparency TRNSPRNCY
6 Gloss GLOSS
11 Prepunched PREPUNCHD
5 Bond BOND
9 Recycled RECYCLED
6 Color COLOR
6 Heavy HEAVY

**indication for reference purposes only

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APPENDIX F - Troubleshooting

Diagnosing an Error Situation

When calling for support, please have the Printer test pages at hand (Configuration Page, Menu Map and
Event Log Page as per APPENDIX G).

Pos LED Printer Display TF Beeping Description Action / Remarks

1 OFF

alternating with

2 OFF

alternating with

3 ON

See printer manual to change Media Size and Type

4 ON

Switches automatically to next Tray with same Size

TRAY n OPEN

READY

TRAY n EMPTY
Media Type & Size

READY

TRAY 1 LOAD
Media Type & Size

TRAY n LOAD
Media Type & Size

Tray n open Close Tray

Empty Tray without

pending print request

Requested paper not

available

Paper requested from

empty Tray n

Reload tray n

Load Tray 1 with the correct size

through the printer control panel.
Refill Tray n

& Type and pulls paper from there (depending on
settings).

5 ON

alternating with

6 ON

alternating with

For TF Beeping Sequences (TF Beep Types) see next page.
For other error messages on the printer panel display please refer to your printer manual.

13.1 PAPER JAM
CHECK INPUT TRAY

CHECK MIDDLE
FRONT DRAWER

13.11 PAPER JAM
IN INPUT DEVICE

CHECK TRAY n
AND FRONT DRAWER

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Paper jam in Printer Clear paper jam and all other sheets from the

paper path. Open/close printer cover(s)

Also refer to section 'OPERATING - 'Paper Jam' in

this manual and to your printer manual for further
details.

Beep Type 2

or

Beep Type 3 TowerFeed Motor blocked Open TF Tray(s). Remove all sheets from the TF

Paper jam in TowerFeed Clear paper jam in TF. Close TF Tray(s).

paper path. Close TF Tray(s).
In case error stays, call Service.

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APPENDIX F - Troubleshooting

TowerFeed Beep Types

Type 0 TowerFeed Reset Beep (e.g. after Power ON)
(1x short)

Type 1 Paper in TowerFeed paper path after a printer Reset
(short – short)

Type 2 Paper Jam in TowerFeed
(long – long)

Type 3 TowerFeed Motor blocked
(short – long)

Type 4
(6x short)

Opening a TowerFeed tray or the paper feeding

adapter during a feed cycle

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APPENDIX G – Printer Selftest Pages

The following three functions allow you to print out information about your printing system configuration. These
pages can be selected via printer panel (Item: INFORMATION MENU).

Note:

The information for the configuration page are recorded at power-up time. There is no update of the changes
after power-up.

Configuration Page (Sample page on page 27)

This page will be printed via printer panel (INFORMATION MENU - PRINT CONFIGURATION).
Of particular interest are the indications under Paper Trays and Options where you can see:

Paper Trays and Options

- Device 1: Rutishauser TOWERFEED 444 option with configuration,
Firmware Revision of Option PCB/Logic PCB,
installed trays [size code*] and tray capacity
*[size codes]: A4=1, US Letter=2 , US Legal=3

Menu Map (Sample page on page 28)

The Menu Map page can be selected via printer panel (INFORMATION MENU - PRINT MENU MAP).
This page is showing the different paper sources and its allocated Media Types.

PAPER HANDLING MENU showing paper sources (trays) with the allocated Media Types, e.g.
Tray 4 TYPE = LETTERHEAD

Event Log Page (Sample page on page 29)

Via printer panel (INFORMATION MENU - PRINT EVENT LOG) you can print the Event Log Page showing the last
50 system errors including an error code for identification. Very helpful for diagnosing purposes!

TowerFeed error codes: 13.1x.3n TowerFeed Paper Jam

13.1x.2n TowerFeed Motor blocked
x = Device number

n = TowerFeed tray number (not printer tray)

Note:

Whenever calling for service, please make sure to have these information pages at hand.

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APPENDIX G – Printer Selftest Pages

Please refer to page 26 for more information on this page.

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APPENDIX G – Printer Selftest Pages

Please refer to page 26 for more information on this page.

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APPENDIX G – Printer Selftest Pages

Please refer to page 26 for more information on this page.

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APPENDIX H - TowerFeed Selftest

TowerFeed Selftest Feature

The TowerFeed s elftest feature allows to test the TowerFeed unit independently from any printer and computer.
With this test you can check for correct paper feeding (horizontal position, skew, jam behavior).

Note:

To perform a TowerFeed selftest, remove the printer's paper cassette.

Follow the following steps:

• Power-off TowerFeed.

• Open all TowerFeed Trays (approx. 5 cm is sufficient).

• Remove the printer's paper cassette.

• Power-on TowerFeed.

• Wait until you hear a short beep followed by the clicking of the solenoid activation in every module, and
finally the spinning of the motor (approx. 5 sec).

• Close the top-most T owerFeed tray. After a few seconds a sheet will be fed from this drawer. You can now
mark the position of the left border of the sheet as the reference for the horizontal paper position.

• Pull out the sheet from its waiting position. TowerFeed will automatically feed a next sheet. You can now
compare the position of the lef t bor der of the next sheet. If it moves up str aight in the sam e position, this is ok
(In case the left position is dif ferent or if it is moving from left to right (or vice-versa), this might indicate a
problem in either the tray, the unit (module) or the paper loading).

• To test the next lower tray, close that tray before removing the sheet from its waiting position. Now
TowerFeed will feed the sheet from that next lower tray (TowerFeed will always feed the next sheet from its
lowest closed tray).

• To revert to normal operation, power-off and on TowerFeed with at least one tray closed. TowerFeed will
respond with a short 'Reset' beep that it is ready again. Re-install the printer's paper cassette.

In case error conditions are showing up which are depending on a specific TowerFeed tray, you can swap trays to
find out whether a problem exists with the tray itself or whether a specific module is the cause.

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APPENDIX I - Cleaning and Maintenance

TowerFeed does not require preventive m aintenance. Cleaning of housing and removal of paper dus t from within
the TowerFeed drawers might now and then be indicated.

Clean the outside of TowerF eed with a lightly water-dampened cloth. Do not use detergents to avoid damage of
the surfaces.

To clean the paper drawers f rom paper dust, com pletely remove the drawers f rom T owerFeed, rem ove the paper
and use a vacuum cleaner with a soft brush.

Warning:
To avoid damage to the paper-out sensor arms do not reach into the openings for the paper drawers.

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APPENDIX J – TowerFeed Specifications

Dimensions and Weights: Model Designation Width Depth Height Weight

Floor Model TF 444/44.60 608 mm 521 mm 480 mm 38.0 kg
Floor Model TF 444/66.60 608 mm 521 mm 700 mm 49.0 kg

Paper Specifications: 60 - 95 g/m
Note: Also consult the paper specifications

Paper Trays: Standard trays:
Europe: A4 (European Size)
USA: US Letter (8

Optional trays: US Legal Portrait (8
Tray capacity: (A4, Letter, Legal) Up to 500 sheets or a stack of 50 mm, whichever,

depending on paper weight, is reached first.

Positioning accuracy: For bond type paper typically better than
vertical: +/- 2.0 mm (0.08")
horizontal: +/- 2.0 mm (0.08")
skew: 2.5 mm (0.10")
Temperature: Operating: 10°C to 32°C (50°F to 90°F)

Storage: -25°C to 50°C (-13°F to 122°F)
Relative humidity (non-condensing): Operating: 30% to 80%

Storage: 5% to 95%
Note: Observe recommended storage

Power Requirements: Voltage 100 - 240 V~ +5% / -10%

Frequency 50 – 60 Hz
Current 1.5 A max.

Fuse Type: 3.15A / 250V slow (5x20mm)

2

(16 - 24 lb.)

for your printer.

1

/

2

" x 11")

1

/

2

" x 14")

conditions for paper
(see 'Paper Quality Guidelines').

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Rutishauser Data AG, Switzerland, reserves the right to make changes to its products or
services without prior notice and without incurring any obligations to incorporate such
changes in units or publications shipped.

Rutishauser shall in no event be liable for incidental or consequential damages arising
from the use of its equipment.

TowerFeed models are available for the following HP LaserJet printers:

TowerFeed 444 for the
HP LaserJet 4100 Series

TowerFeed – a Swiss product - manufactured by
Rutishauser Data AG Tel [phone]

Kronenstrasse 9 Fax [phone]
CH-8712 Staefa e-mail [e-mail]
Switzerland Internet http://www.rutishauser.ch

TowerFeed 444 for the HP
Color LaserJet 4550 Series

TowerFeed 444 for the
HP LaserJet 9000 Series

TowerFeed 444 for the
HP LaserJet 8150 Series