HP 3770 User Manual

HP
Scanjet
3770
digital flatbed
scanner
User‘s Manual
HP Scanjet 3770 digital flatbed scanner
User's Manual
© 2004 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Trademark credits
Microsoft and Windows are registered trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks of their respective companies.
Energy Star ( registered service mark of the United States Environmental Protection Agency. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks of their respective companies.
) is a U.S.

Contents

1 How to use the scanner...............................................................................2
Scanner parts and accessories......................................................................2
Overview of the HP software..........................................................................2
Scanner buttons and accessories overview...................................................3
Scanning overview.........................................................................................3
Scan pictures and documents........................................................................4
Scan multiple pictures with one scan.............................................................5
Scan slides and negatives.............................................................................6
Print copies....................................................................................................8
E-mail scanned pictures.................................................................................9
E-mail scanned documents..........................................................................10
Change settings...........................................................................................10
Care and maintenance.................................................................................10
2 Troubleshooting.........................................................................................12
Frequently asked questions.........................................................................12
Scanner installation or setup issues.............................................................13
Scanner initialization and hardware issues..................................................14
Scanner has stopped working properly........................................................15
Transparent materials adapter (TMA) issues...............................................16
Resolve issues with slides or negatives.......................................................17
Uninstall the software...................................................................................18
Additional troubleshooting information.........................................................18
3 Customer support......................................................................................19
Accessibility website options .......................................................................19
HP website ..................................................................................................19
Support process ..........................................................................................19
Phone support in the United States.............................................................20
Phone support in Europe, Middle East, and Africa.......................................20
Other phone support worldwide...................................................................22
4 Product specifications...............................................................................24
Scanner specifications.................................................................................24
Transparent materials adapter (TMA) specifications....................................24
Environmental specifications........................................................................25
User's Manual 1
1

How to use the scanner

This manual describes the operation of the HP Scanjet 3770 digital flatbed scanner, including how to use the scanner, customer support, and installation troubleshooting. For installation procedures, see the Setup Poster. For scanning software procedures, see the HP Image Zone on-screen help.
This section presents an overview of the scanner and information about how to use and care for the scanner.
Note If you have installed HP Windows® software from CD 2, the software
names in the documentation differ as follows from what was installed:
1) Your software is named HP Photo & Imaging instead of HP Image Zone;
2) Your picture management software is called HP Photo & Imaging Gallery
instead of HP Image Zone. There may be other terminology differences between the software you installed and the documentation.

Scanner parts and accessories

Scanner with built-in transparent materials adapter (TMA)

Overview of the HP software

The HP Director provides easy access to the software applications, default settings, status, and on-screen help for your HP device. By using the HP Director, you can scan various types of originals (pictures, slides, negatives, and documents), make copies, view and print images, go to the HP Shopping website, and update your HP software.
The HP Image Zone provides tools for managing your still photos, scanned images, and video clips. You can easily edit and print your images, use them in various projects, and share them with family and friends.
Using the HP Scanning software, you can scan items such as pictures, slides, negatives, and documents, and then save them or send them to a
2 HP Scanjet 3770 digital flatbed scanner
destination of your choice (such as a software application or file). The software gives you the option of previewing images before the final scan takes place. While previewing, you can adjust the image to achieve the final effect that you want. The software also allows you to configure scan settings.
The HP Copy software sends scanned images directly to your printer.
For more information on the HP software, see the HP Director on–screen help. To access the on–screen help in the HP Director:
1 Do one of the following:
On the Windows desktop, double-click the HP Director icon ( – In the system tray at the far right of the Windows taskbar, double-click the
HP Digital Imaging Monitor icon.
On the taskbar, click Start, point to Programs or All Programs, point to
HP, and then click Director.
2 If you have installed more than one HP device, click one in the Select Device
list.
The HP Director displays only the buttons that are appropriate for the selected device.
3 Click the Help button.

Scanner buttons and accessories overview

How to use the scanner
).
Feature Description
Transparent materials adapter (TMA)
You can use the transparent materials adapter (TMA) to scan 35 mm slides or negatives.
For more information about the TMA, see Scan slides and negatives.

Scanning overview

Note Macintosh users, see the HP Image Zone software on-screen help for
information about scanning procedures.
Scan Scans pictures and documents from the
scanner glass, and scans slides and negatives from the TMA.
Copy Scans the item from the scanner glass to a
printer to make copies.
HP Instant Share
Scans the item and allows you to send it in e­mail, create an album on the HP Photo website, or order high-quality prints. (Not all services are available in all locations.)
User's Manual 3
Chapter 1
You can start scanning in one of three ways:
Scan from the buttons on the scanner lid
The buttons on the scanner lid provide shortcuts to frequently used scanning functions. Descriptions for using the scanner-lid buttons are located in this manual.
Scan from the HP Director
Scan from the HP Director software when you want more control of your scan. The default Preview setting is on for scans initiated from the HP Director, which gives you more controls to customize the scan.
To start the HP Director software, double-click the HP Director icon ( the desktop. The HP Director window appears. From this window you can scan, view, or print images, use on-screen help, and more.
If the HP Director icon is not on the desktop, on the Start menu, point to Programs or All Programs, point to HP, and then click HP Director.
Scan from other applications
You can bring an image directly into an open file in one of your applications if the application is TWAIN- or WIA-compliant. Generally, the application is compliant if it has a command such as Acquire, Scan, or Import New Object. If you are unsure whether the application is compliant or what the option is, see the documentation for that application.
) on

Scan pictures and documents

Press the Scan ( ) button to scan pictures and documents.
Note You can also use the Scan (
TMA. For more information, see Scan slides and negatives.
1 Place the original face down in the upper right hand corner on the glass as
shown by the corner reference mark on the scanner.
2 Close the scanner lid. 3 Press the Scan button (
) on the scanner lid.
) button to scan slides or negatives from the
4 HP Scanjet 3770 digital flatbed scanner
4 In the dialog box that appears, select:
Picture if you are scanning a photograph, a graphic, slides, or negatives.
The default setting for scanned pictures is to appear in the HP Image Zone.
Document if you are scanning text, both text and graphics, or any text
that you want to edit later. Scanned documents appear in the specified destination.
5 Follow the instructions on the screen to finish scanning.
Note Macintosh users, see the HP Image Zone software on-screen Help for
information about scanning procedures.
To simplify scanning, the software does not prompt you to preview the picture when you use the Scan button ( scanned picture, select the Show Preview check box on the screen, or begin the scan from the HP Director.
The HP Scanning software can automatically correct your pictures or restore faded colors in old pictures. The preview setting must be on to use this feature. To turn picture correction on or off, select Automatically Correct Photos in the Basic menu of the HP Scanning software, and then select the Restore Faded Color check box.
) on the scanner lid. If you want to preview the

Scan multiple pictures with one scan

You can scan multiple pictures at the same time from the scanner glass.
How to use the scanner
1 Place the original pictures in each corner of the scanner glass with at least 1/4
inch (6.35 mm) space between the pictures, and then close the scanner lid.
Tip After scanning the pictures, you can rotate the scanned pictures in the
HP Image Zone software.
2 Press the Scan button ( 3 Follow the instructions on the screen to finish scanning.
Each scanned picture appears in the HP Image Zone software as a separate picture.
User's Manual 5
) on the scanner lid.
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