HP 3392 User Manual
HP LaserJet 3390/3392 All-in-One
Reviewer/Evaluator’s Guide
Contents
Getting to know the All-in-One ..................................................................................................1
Features ..........................................................................................................................................2
New features ...................................................................................................................................3
What ships with the All-in-One...........................................................................................................4
Evaluating laser all-in-one products ........................................................................................... 5
Ease of use...................................................................................................................................... 6
Versatility ........................................................................................................................................9
Performance ..................................................................................................................................12
Output quality ................................................................................................................................15
Total cost of ownership ...................................................................................................................19
Reliability ......................................................................................................................................21
Network solutions...........................................................................................................................23
A—Productivity tools............................................................................................................... 25
HP ToolboxFX for Windows.............................................................................................................25
HP Embedded Web Server for network users and Macintosh...............................................................29
HP Web Jetadmin ..........................................................................................................................30
HP Instant Support Professional Edition .............................................................................................31
HP SureSupply ...............................................................................................................................31
HP Universal Print Driver Series for Windows ....................................................................................31
B—Technical specifications ......................................................................................................32
C—Ordering information ........................................................................................................ 34
Contents i
ii Contents
Getting to know the All-in-One
Do more with a versatile, fast, all-in-one laser solution
Welcome to the Reviewer/Evaluator’s Guide for the new HP LaserJet 3390/3392 All-in-One (AiO). This
guide will introduce you to the product and help you to conduct a successful evaluation.
The HP LaserJet 3390/3392 AiO makes life simple, integrating your essential daily office printing,
copying, faxing, and scanning needs in a design that fits on the desktop. Built-in automatic two-sided
printing helps you conserve paper, while the 20-sheet convenience stapler
manual processes. To maximize efficiency, the product supports multitasking: if someone is printing or
copying, you can still receive that important fax you’ve been waiting for. With HP Smart printing
2
technology,
the HP print cartridge and the device work together to achieve consistent, outstanding print
quality, enhanced reliability, and a system that is easy to use, manage, and maintain. HP engineering
ensures superior results and worry-free operation, and with built-in 10/100 Base-T Ethernet wired
networking and a powerful suite of productivity software, the all-in-one capabilities can be easily shared
across a network for greater small workteam productivity.
1
lets you eliminate tedious
Getting to know the All-in-One 1
Features
1 50-sheet ADF scanner
quickly processes
documents
2 Easy-to-use control
panel with 10-key
number pad and
2-line by 16-character
display provides
effortless interaction
with each of the
All-in-One’s functions
3 20-sheet convenience
stapler for easy
reports or handouts
4 Flatbed scanner for
books or documents
up to letter/A4 size
5 Automatic two-sided
printing
6 Single-sheet priority
slot
7 Two adjustable 250-
sheet input trays
8 Hi-Speed USB 2.0
port
9 10/100 wired
Ethernet network port
10 4 MB fax memory
stores up to 250
pages
11 128 MB device
memory a 264 MHz
processor quickly and
easily handle
complex print jobs
12 RJ-11 fax port
13 RJ-11 line-out
telephone port
HP LaserJet 3392 AiO shown
1 2
3
4
5
6
7
Series at a glance
HP LaserJet 3390 AiO (Q6500A) HP LaserJet 3392 AiO (Q6501A)
• Single-sheet priority slot
• 250-sheet input tray 2
• 64 MB total device memory
Base model, plus:
• 250-sheet input tray 3 for a 500-sheet
total input capacity
• Additional 64 MB DIMM for 128 MB
total device memory
• 20-sheet convenience stapler
8
9
10
11
12
13
2 Getting to know the All-in-One
The fast performance you need
• Accomplish more. The HP LaserJet 3390/3392 All-in-One
lets you print and copy complete, high-quality documents in
no time at speeds of up to 22 pages per minute (ppm)
letter (up to 21 ppm A4).
• Work confidently—this product won’t hold you up.
Instant-on Technology delivers fast first page out speeds—
less than 11 seconds copying and less than 8.5 seconds
printing—so you won’t waste valuable time waiting for
output. You can pick up your completed job before our
competitors’ devices have even begun to warm up.
• Enjoy superior quality with genuine HP print cartridges.
With HP Smart printing technology,
and the device work together to achieve consistent,
outstanding print quality, enhanced reliability, and a
system that is easy to use, manage, and maintain.
Automatic alerts let you know when the cartridge is low or
out, and you can depend on convenient online ordering
with HP SureSupply™.
• Be flexible with enhanced finishing features. Standard
automatic two-sided printing helps you conserve paper,
and the HP LaserJet 3392 AiO features a 20-sheet
convenience stapler that eliminates tedious manual
processes. Plus, this compact desktop product multitasks—if
someone is printing or copying, you can still receive that
important fax you’ve been waiting for.
• Rely on one product to print, copy, fax, and scan. Relax,
knowing you can count on HP’s proven reliability—trusted
by millions of people every day.
3
2
the HP print cartridge
4
The productivity you deserve
• Maintain your momentum. The HP LaserJet 3392 AiO
comes standard with two 250-sheet input trays for a total
input capacity of up to 500 sheets,
1
which means you can
print more pages with less intervention and depend on the
product to be ready when you need it.
• Increase workteam efficiency. The product effortlessly
handles your volume demands with up to 128 MB
1
memory
(expandable to 192 MB), 4 MB fax memory, and
a fast, reliable engine.
• Manage your All-in-One simply. HP ToolboxFX lets you
interact with your product from the comfort of your desk,
with configuration, status, and support for every feature.
The versatility you expect
• Get comprehensive print language support. Print complex
documents with built-in support for HP PCL5e, HP PCL6,
and HP postscript level 3 emulation.
• Share the All-in-One capabilities. Easily and reliably
connect multiple users with standard 10/100Base-T
Ethernet networking or take advantage of easy direct
connections with the Hi-Speed USB 2.0 port.
New features
The following table highlights the new features of the HP LaserJet 3390/3392 AiO.
HP LaserJet 3390/3392 AiO HP LaserJet 3380 AiO Benefits
Print speed: up to 22 ppm letter
(up to 21 ppm A4)
Automatic two-sided printing Not available Conserves paper, saves filing space,
264 MHz processor 240 MHz processor Handles complex documents better
64 MB device memory (3390),
128 MB device memory (3392)
Device memory expandable up to
192 MB
Single sheet priority slot, 250-sheet
input tray 2, available 250-sheet input
tray 3 for an input capacity of up to
500 sheets
1
Convenience stapler staples up to 20
sheets1
Print speed: up to 20 ppm letter
Prints faster
(up to 19 ppm A4)
and makes documents more
manageable
32 MB device memory Handles complex documents better
Device memory expandable up to 96
MB
10-sheet priority slot, 250-sheet input
tray 2 for an input capacity of 260
Supports more device memory
expandability
Provides greater paper input capacity to
minimize user intervention
sheets
Not available Simplifies document creation
Getting to know the All-in-One 3
What ships with the All-in-One
The HP LaserJet 3390/3392 AiO ships with the following:
• ADF input support
• HP LaserJet Q5949A Black Print Cartridge with
Smart printing technology
• Power cord(s)
• Phone cord(s)
• Getting Started Guide
• Support flyer
• Software and documentation CDs
• Control panel faceplate
• 250-sheet input tray 3 (3392 only)
• Built-in 20-sheet convenience stapler (3392 only)
Device software
The HP LaserJet 3390/3392 AiO includes a powerful suite of software that is easy to install and use. The
printer drivers and utilities support a wide range of operating systems and are localized in many
languages. The device ships with the following components on the CDs:
• Installer/uninstaller
• HP ToolboxFX for Windows®
• HP LaserJet Scan
• TWAIN 1.9, WIA scanner drivers
• HP LaserJet Fax
• HP Fax Setup Wizard
• Readiris PRO Text Recognition Software (not installed with other software, separate installation
required)
• Printer drivers (HP PCL6, HP PCL5e, HP postscript level 3 emulation)
• HP All-in-One Setup Assistant (Macintosh)
Additional drivers, updated drivers, and other valuable software for the HP LaserJet 3390/3392 AiO will
be available on the HP Customer Care Web site after product introduction at: www.hp.com/support.
4 Getting to know the All-in-One
Evaluating laser all-in-one products
Based on extensive market research and customer feedback, HP has identified user needs in seven key
categories. These categories should be closely examined as you consider purchasing a laser all-in-one
product. In this section, we will examine each of these and how the HP LaserJet 3390/3392 AiO meets the
criteria in each category.
1—Ease of use
2—Versatility
3—Performance
4—Output quality
5—Total cost of ownership
6—Reliability
7—Network solutions
The HP LaserJet 3390/3392 AiO is ideal for individuals or small workgroups who want to increase office
efficiency and expect professional results from an all-in-one product. The product provides fast, high-quality
laser output, high-resolution color scanning, and reliable faxing in an inventive space-saving design—all at
an exceptional price. HP features set this product apart from the competition:
• Instant-on Technology virtually eliminates warm-up time and enables a first-page-out speed of less than
8.5 seconds.
• Developed with proven HP LaserJet technology, the product delivers business-quality imaging with up to
1200 by 1200 dpi output.
• Easy direct connectivity and built-in networking capabilities make this product the versatile, high-value
hardcopy solution your workteam needs.
• The powerful HP ToolboxFX software simplifies product configuration and management.
• By consolidating four devices into one you’ll save valuable office space and simplify your environment.
During your evaluation, we invite you to compare the HP LaserJet 3390/3392 AiO to other competing
products to see why it is the best choice for your workplace!
Evaluation guidelines
As you design tests and conduct your evaluation, remember the following guidelines:
• Consider the typical end-user’s hardcopy needs.
• Simulate the end-user’s environment.
• When testing more than one product, try to make a fair comparison between products by setting up in
the same environment and testing similar device settings and configurations.
• Analyze each element of the document creation process, but remember that the elements work together
as part of the whole solution. (For instance, performance claims mean very little if documents print
incorrectly or with poor print quality.)
Evaluating laser all-in-one products 5
Ease of use
Easy to use, manage, and maintain
Designed for easy use, the HP LaserJet 3390/3392 AiO is simple to operate and maintain, a feature that is
crucial for small businesses, which often do not have IT support. It integrates seamlessly into your business
environment, allowing you to invest your time in other issues and reducing your day-to-day business
concerns.
Fits into your business environment
The HP LaserJet 3390/3392 AiO software features standardized drivers and interfaces, providing a look
and feel that is familiar to users of HP products and a proven design that is simple for new users to
understand. The HP LaserJet 3390/3392 AiO is compatible with other HP LaserJet products and includes
support for a wide range of systems and software, making it easy to integrate into your business
environment.
Easy-to-use, intuitive control panel
The control panel has a two-line, backlit display with all the features you expect from a standalone
photocopy device, as well as controls for printing, faxing, scanning, and electronic document and image
sending and archiving capabilities. In addition, the control panel menus allow you to set system defaults
and customize settings for a particular job.
button
Fax speed
dial buttons
Shift
Fax
controls
Fax start
button
Numerical
keypad
Two-line
backlit LCD
Menu and
control buttons
Ready and
attention lights
Cancel
button
Current
Settings button
Copy
controls
Copy start
button
Scan to
button
Scan start
button
Flexible paper handling
The single-sheet priority slot, 250-sheet input tray 2, and the optional 250-sheet input tray 3 provide an
input capacity of up to 500 sheets. The extra input tray reduces the need to add paper, allows you to store
paper by type or size, and keeps your office productive (the HP LaserJet 3392 AiO comes standard with
the 250-sheet input tray 3). Built-in automatic two-sided printing effortlessly produces professional
documents, and the HP LaserJet 3392 AiO comes standard with a 20-sheet convenience stapler that lets
you eliminate tedious manual processes.
6 Evaluating laser all-in-one products
Convenient interaction
• HP productivity tools, such as HP ToolboxFX, allow you to manage the All-in-One simply. For example,
configure trays by paper size and type and provide automatic e-mail alerts when an unexpected event
occurs (such as Cartridge Low, Replace Cartridge, Close Door/Covers, Unexpected Paper Size, etc.).
• The 50-sheet ADF enables efficient, unattended copying, scanning, and faxing. The flatbed scanner
effortlessly handles a variety of material, including books and other bound documents.
• Use the control panel’s Scan to button to archive and share your important business documents and
images.
• Enjoy effortless interaction with a simple paper path, convenient, front door access, and an easy-to-use,
all-in-one print cartridge that can be replaced with one hand.
HP Smart printing technology2
HP Smart printing technology is activated every time you install a genuine HP print cartridge into your
product, ensuring consistent, top-quality output over the life of each print cartridge, and from cartridge to
cartridge. The HP print cartridge, product, and software are designed to work together, allowing you to
monitor your current supply levels, track supply usage, order new supplies on-line, and print successfully
every time.
Productivity tools
Powerful HP tools provide convenient access to product information, settings, and support. For more
information, see Appendix A, “Productivity tools“ on page 25.
HP device management tools
HP ToolboxFX for Windows For end users—support tools for an individual device.
Provides one location to access all product settings and information, including documentation, selfhelp and troubleshooting tips, and status.
HP Embedded Web Server for
network users and Macintosh
New print driver Services tab For end users—support tools for an individual device.
HP Universal Print Driver
Series for Windows
HP Web Jetadmin For IT and help desk professionals—manage fleets of peripherals.
For end users—support tools for an individual device.
Provides one location to access all product settings and information, including documentation, selfhelp and troubleshooting tips, and status.
Offers simple links from the print driver to HP’s online Instant Support tools, print driver updates, and
supplies ordering.
With the HP Universal Print Driver Series for Windows, finding and using devices unassisted is a
snap for workers. The Universal Print Driver’s compatibility across device platforms and its powerful
manageability features make it IT’s optimal choice for general office printing on devices like the
HP LaserJet 3390/3392 AiO. Advanced device discovery, simplified configuration, manageability,
and fewer help desk calls are just some of the ways this driver and HP devices can benefit you.
HP Web Jetadmin is a Web-based fleet management solution for remotely discovering, installing,
monitoring, and troubleshooting network connected devices from anywhere using a standard Web
browser. HP Web Jetadmin also provides advanced usage and assessment reporting functionality
and can discover and report on devices directly connected to PCs on the network. You can download
the software for free from www.hp.com/go/webjetadmin.
Evaluating laser all-in-one products 7
HP service and support tools
HP Instant Support
Professional Edition
HP SureSupply Integrated into HP’s device management tools and available from www.hp.com.
Integrated into HP’s device management tools and available from www.hp.com.
Connects you to the HP Web site to help you quickly solve problems and answer questions. This service
analyzes your device and configuration to provide diagnostic and support information specific to your
device.
Lets you conveniently and easily order supplies over the Internet. Enabled by HP Smart printing
technology,
HP device management tools when supplies should be replaced. With just a few clicks, access
cartridge information, pricing, and purchasing options that best meet your needs—either from the
reseller of your choice or from HP. (Program availability varies by region.)
2
HP SureSupply helps you track and manage supplies usage, and provides alerts through
Evaluation
Setting up the all-in-one product
Unbox and set up the product, using the product documentation and electronic device setup assistant.
Consider the following:
• Is the user documentation and installation and setup software helpful?
• How does the overall product design contribute to ease of setup?
• How well are you able to install and interact with supplies and accessories?
Testing product software
1 Note which platforms and printer languages the drivers support.
2 After you have installed drivers and other device software, print some test pages. Document any driver
or software changes performed during testing.
3 Evaluate the product software:
• Are the drivers easy-to-use?
• What special software or tools are available?
• What special features or utilities does each driver or tool include?
Interacting with the control panel
Try the various control panel functions. When comparing products, consider the following:
• In general, is the control panel easy to use?
• How easy is it to determine device, job, and print cartridge status?
• Can you easily make copies from the control panel?
• Can you electronically send documents and images from the control panel?
8 Evaluating laser all-in-one products
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