W8710A Equipment
Monitoring System
OWNER’S GUIDE
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CONGRATULATIONS
... on acquiring the W8710A Equipment Monitoring
System!
Using the latest microcomputer technology, the W8710A
was specifically designed to protect your heating and air
conditioning investment. It features constant
computerized checking to make sure your system is
operating at peak performance to save your energy
dollars, maximize your equipment life and maintain the
comfort of your home
FEATURES
• Operates on a small, highly specialized computer
that analyzes information received from its
precision air measurement sensors and your
system thermostat.
• Automatically sends an alarm report when your
heating and cooling system is not operating at
designed specifications.
• Automatically sends an alarm report if the
temperature in your home becomes too hot or
too cold.
• Automatically sends an alarm report when you
have a power outage longer than one hour and
sends another report when power is restored.
• Automatically sends a monthly check-in report to
confirm that the W8710A is operating correctly.
• Rechargeable back-up power supply provides
energy to send an electrical outage report during
a power outage longer than one hour.
• Underwriters Laboratories approved electrical
components.
• Runs on 24 Vac from your heating and cooling
system.
• Designed to cause minimal interruption to your
phone line. It does not disrupt ongoing phone
conversations, phone line usage of your
personal computer modem or an answering
machine.
• Does not alter the operation or warranty of your
air conditioner, furnace or heat pump system.
• Complies with Federal Communication
Commission, part 68, regulations.
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W8710A OPERATION
What The W8710A Does For You
How the W8710A Works
• Your W8710A automatically checks your heating and
air conditioning system every time it cycles on.
• Air sensors constantly send detailed information
about airflow, temperature and relative humidity to
the W8710A computer.
• Your W8710A then compares the information it
receives with the standards set for your home.
• Your W8710A checks and rechecks your system
thousands of times during the year to determine that
deteriorating operation is:
— Starting to waste your energy dollars.
— Jeopardizing your heating and cooling equip-
ment.
— reducing your comfort.
How the W8710A Helps You Maintain Your Home
• Each month, a report is sent to your service
company to verify that the W8710A and your system
are working correctly.
• When the W8710A calculates that your system is
running at less than peak efficiency, its built-in
modem quickly transmits a diagnostic report to your
heating and cooling company service manager for
review.
• A service call can be scheduled before the problem
becomes an emergency. (Some problems are as
simple as the report reminder of a dirty air filter and
that it is time to clean or replace the filter.)
How the W8710A Works With Your Telephone
• W8710A detects when your phone line is in use:
— When in use, waits until the line is clear before
transmitting an alert report.
• W8710A connects to the central monitoring stations
to quickly send its alert report information:
— When transmitting report, total time phone line
is busy is less than one minute.
• Your service company receives you report within four
minutes of the W8710A detecting a heating or
cooling problem (if your phone line is not busy!).
• If you pick up the phone while the W8710A is
sending out a report, you may briefly hear a clicking
noise as its modem is calling the toll-free 800
number to the central monitoring station.
Why You Need The W8710A
• W8710A prevents equipment damage, wasteful
energy usage and loss of comfort.
• Your service company professional technician
regular system servicing works with the W8710A to
keep you comfortable and save you money:
— Routine maintenance of your heating and cool-
ing system.
— Protection against home damage resulting from
extended power outage or extreme temperatures.
— Emergency notification of malfunctioning heat-
ing and cooling equipment, even in your
extended absence from home.
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WEB ACCESS
• To view the history of the information sent by your
W8710A Equipment Monitoring System:
a. Log onto http://myhome.honeywell.com.
b. Select W8710A.
c. Enter customer number provided by installer.
f. After you register, you will receive an email
with a username and password.
g. Log onto http://myhome. honeywell.com.
h. Enter your user name and password.
i. View information about your system.
CUSTOMER ASSISTANCE
Contractor Code (4 digits) Customer Code (8 digits)
_ _ _ _ _ _ _ _ _ _ _ _
d. Press submit.
e. Enter user information. Press submit.
NOTE: To receive an email each time the W8710A
sends a message to your contractor, fill in the
space for your email address on the Website.
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• To talk to someone about your W8710A or the
general operation of your heating and cooling
system, call your heating and cooling service
company.
• If you have questions regarding the W8710A please
visit our web site at www.honeywell.com/yourhome,
or call the customer information line at 1-800-468-
1502.
WARRANTY
Limited One Year Warranty
Honeywell warrants this product, excluding battery, to be free from defects in the workmanship or materials, under normal use and
service, for a period of One Year from the date of purchase by the consumer. If, at any time during the warranty period, the product is
defective or malfunctions, Honeywell shall repair or replace it (at Honeywell’s option) within a reasonable period of time.
If the product is defective,
(i) return it, with a bill of sale or other dated proof of purchase, to the retailer from which you purchased it, or
(ii) package it carefully, along with proof of purchase (including date of purchase) and a short description of the malfunction, and mail it,
postage prepaid, to the following address:
Honeywell Return Goods Canada: Honeywell Limited/Honeywell Limitée
Dock 4, MN10-3860 Product Services ON15
1885 Douglas Drive North 35 Dynamic Drive
Golden Valley, MN 55422 Scarborough, Ontario M1V 4Z9
This warranty does not cover removal or reinstallation costs. This warranty shall not apply if it is shown by Honeywell that the defect or
malfunction was caused by damage which occurred while the product was in the possession of a consumer.
Honeywell’s sole responsibility shall be to repair or replace the product within the terms stated above. HONEYWELL SHALL NOT BE
LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER
FAILURE OF THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this
limitation may not apply to you.
THIS WARRANTY IS THE ONLY EXPRESS WARRANTY HONEYWELL MAKES ON THIS PRODUCT. THE DURATION OF ANY
IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
IS HEREBY LIMITED TO THE ONE YEAR DURATION OF THIS WARRANTY. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
If you have any questions concerning this warranty, please write our Customer Assistance Center, Honeywell Customer Relations,
1885 Douglas Drive North, Golden Valley, MN 55422. In Canada, write Retail Products, ON15, Honeywell Limited/Honeywell Limitée,
35 Dynamic Drive, Scarborough, Ontario, M1V 4Z9.
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Printed in U.S.A. on recycled
paper containing at least 10%
post-consumer paper fibers.
Home and Building Control Home and Building Control
Honeywell Honeywell Limited-Honeywell Limitée
1985 Douglas Drive North 35 Dynamic Drive
Golden Valley, MN 55422 Scarborough, Ontario
69-1516 G.H. 03-01 www.honeywell.com/yourhome
M1V 4Z9
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