Honeywell PROA7PLUS User Manual

PROA7PLUS Series

Security Systems

User Guide

800-25080A 6/19 Rev A

IMPORTANT!

Proper Intrusion Protection

For proper intrusion coverage, sensors should be located at every possible point of entry to a home or commercial premises. This would include any skylights that may be present, and the upper windows in a multi-level building.

In addition, we recommend that radio backup be used in a security system so that alarm signals can still be sent to the Central Monitoring Station in the event that the internet connection is interrupted or not working correctly (alarm signals are normally sent over the Wi-Fi and Internet network).

Early Warning Fire Detection

Early warning fire detection is important in a home. Smoke and heat detectors have played a key role in reducing fire deaths in the United States. With regard to the number and placement of smoke/heat detectors, we subscribe to the recommendations contained in the National Fire Protection Association's National Fire Alarm Code (NFPA 72).

System Compatibility Notice

Your Resideo security system is designed for use with devices manufactured or approved by Resideo Technologies, Inc., through its subsidiary Ademco Inc. (“Resideo”), for use with your security system. Your security system is not designed for use with any device that may be attached to your security system's keypad or other communicating bus if Resideo has not approved such device for use with your security system. Use of any such unauthorized device may cause damage or compromise the performance of your security system and affect the validity of your Resideo limited warranty. When you purchase devices that have been manufactured or approved by Resideo you acquire the assurance that these devices have been thoroughly tested to ensure optimum performance when used with your security system.

About this Manual

This manual is will acquaint you with the system's features and benefits. It defines the components and their functions, describes their operation, and provides clear step-by-step instructions for normal and emergency procedures. Keep this manual in a convenient place so that you can refer to it as necessary

Table of Contents
GETTING TO KNOW YOUR SYSTEM ..........................................................................................................................	1
Introduction ....................................................................................................................................................................................	1
About This Guide ...........................................................................................................................................................................	1
General Information .......................................................................................................................................................................	1
Features.........................................................................................................................................................................................	1
False Alarm Prevention ..................................................................................................................................................................	2
The Home Screen ..........................................................................................................................................................................	3
Status LED Indications ...................................................................................................................................................................	3
Arming Modes and Status Displays................................................................................................................................................	3
Menu..............................................................................................................................................................................................	4
Menu Features...............................................................................................................................................................................	4
OPERATING THE SECURITY SYSTEM .......................................................................................................................	5
Understanding Your Sensors .........................................................................................................................................................	5
Adding User Codes ........................................................................................................................................................................	6
Arming Your Single Partition System..............................................................................................................................................	7
Disarming Your Single Partition System .......................................................................................................................................	10
Unbypassing Sensors ..................................................................................................................................................................	10
Display & Audio Settings ..............................................................................................................................................................	10
Arming Your Multi-Partitioned System ..........................................................................................................................................	11
In Case of an Alarm .....................................................................................................................................................................	12
Panic Alarms................................................................................................................................................................................	14
Alerts ...........................................................................................................................................................................................	15
Activity Log ..................................................................................................................................................................................	16
System Information ......................................................................................................................................................................	18
Weather .......................................................................................................................................................................................	18
Cameras ......................................................................................................................................................................................	19
Wi-Fi Setup ..................................................................................................................................................................................	20
AUTOMATION .............................................................................................................................................................	22
Introduction to Automation ...........................................................................................................................................................	22
Adding Automation Devices .........................................................................................................................................................	23
Removing Automation Devices ....................................................................................................................................................	24
Scenes.........................................................................................................................................................................................	26
Alexa............................................................................................................................................................................................	27
Bluetooth Disarm..........................................................................................................................................................................	28
MAINTENANCE ...........................................................................................................................................................	29
Software Updates.........................................................................................................................................................................	29
Screensaver.................................................................................................................................................................................	29
Testing the Sensors .....................................................................................................................................................................	30
Testing the Communicators..........................................................................................................................................................	31
System Battery.............................................................................................................................................................................	31
Sensor Batteries ..........................................................................................................................................................................	31
WIRELESS TOUCHSCREENS, KEYPADS, & KEY FOBS..........................................................................................	32
PROWLTOUCH Wireless Touchscreen .......................................................................................................................................	32
PROSiXLCDKP Wireless Alpha Keypad ......................................................................................................................................	33
Wireless Key Fobs .......................................................................................................................................................................	35
NFPA RECOMMENDATIONS .....................................................................................................................................	36
REGULATORY AGENCY STATEMENTS ...................................................................................................................	38
YOUR SYSTEM INFORMATION ...................................................................................................................................	0
System Users.................................................................................................................................................................................	0
Sensor List.....................................................................................................................................................................................	2
Z-Wave Automation Devices ..........................................................................................................................................................	8
LIMITATIONS OF THIS ALARM SYSTEM.....................................................................................................................	0
TWO YEAR LIMITED WARRANTY................................................................................................................................	1

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ii

Getting to Know Your System

Introduction

Congratulations on your ownership of the Resideo PROA7PLUS 7” Touchscreen Partitioned Security & Automation System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today. Millions of premises are protected by Resideo systems.

Your new system provides:

•Four forms of protection: burglary, fire*, carbon monoxide*, and emergency.

•At least one Keypad or Touchscreen, which provides control of system operation and displays the system’s status.

•Various sensors for perimeter and interior burglary protection.

•Automation with various Z-Wave devices such as light switches, plug in modules, thermostats, door locks, etc.

Your system may also have been programmed to automatically send alarm or status messages over the internet or cellular network to a Central Station.

* Commercial installations and some residential systems may not include fire or carbon monoxide protection – check with your Dealer.

About This Guide

This User Guide has intuitive, step-by-step instructions that takes you through many features and operations of your new Security and Automation system. Although it can be printed, this guide is designed for optimal use with a PDF reader program such as Adobe Acrobat Reader. The illustrations in this manual may differ slightly from your system. Also, please note that the term “Control Panel” is used when referring to your new “PROA7PLUS”.

General Information

The PRO7APLUS Control Panel combines a security system and home automation with an easy to use interface. All functions can be operated from the Control Panel or Touchscreen and many features can be remote controlled from internet-connected smart devices with the use of the Total Connect 2.0 app.

Security functions can be operated from optional wireless key fobs, Touchscreens, and Keypads.

Wireless sensors provide burglary protection and smoke and combustion detectors provide early fire and carbon monoxide (CO) warnings.

The system monitors sensors and system status to initiate alarms and generate Alerts. It can also send alarm and status messages to a central monitoring station via the cellular phone network or the Internet. Additionally, the system can provide TwoWay Voice communication with the central station after a burglary alarm or emergency panic has been activated.

For the system to report alarms over the internet, your Wi-Fi network MUST remain powered at all times. You must arm the security system for it to sound burglar alarms.

								Features
	Fire Protection	Fire protection is always active when the system is operating normally and cannot be bypassed or
		suspended. An alarm sounds if a fire condition is detected. See				Fire / CO Alarm System		for important
		information about fire protection, smoke detectors and planning emergency exit routes.
	Carbon Monoxide	Carbon monoxide (CO) detectors, if installed, are always active and sound an alarm if a carbon monoxide condition
		is detected. See	Fire / CO Alarm System	for more information.
	Burglary	The system provides HOME (STAY) and AWAY burglary protection.
	Protection	HOME mode protects windows and exterior doors, ignoring motion detectors, allowing you to move around
		inside your home without setting off an alarm.
		AWAY mode protects the entire premises, including interior motion detectors if present.
		Both modes offer an entry delay period that allows you to reenter the home without setting off an alarm.
		For long periods such as vacations, the entry delay can be turned off while arming the system.
		The system also allows you to Bypass selected sensors before arming the system.
		The system also features Chime mode, which can alert you to the opening of protected doors and
		windows while the system is disarmed.
	Sensors	Each sensor, no matter what type, is be programmed with a descriptor (Front Door, Kitchen Glass, Living
		Room Motion, etc.) by your Dealer. Anytime an alarm or an			Alert		condition happens with any sensor, its
		descriptor is also displayed.
	Panic buttons	Activate police and fire alarms or emergency alerts from the control, wireless keys or remote keypad. Panic
		modes can be customized by your Dealer.
	Voice Commands	Use spoken trigger phrases to trigger system functions with Alexa. Requires setup with your Alexa
		account.

- 1 -

Programmed delay times allow you to leave after arming the system or disarm it after entering without setting off an alarm. Exceeding a delay period causes an alarm. After a false alarm, disarm the system and contact your Central Station. They may verify your security code or password, preventing unnecessary calls for emergency response.

If the system is armed, this is the period allowed between a door opening and the system being disarmed with a User Code. Failure to disarm the system during the Entry Delay causes an alarm. Delay period set by your Dealer.

Getting to Know Your System (Continued)

Features (Continued)

Security Codes		At the time of installation, the Dealer asks the homeowner to choose a personal 4-digit security code,
		known as the “Master Code”. Other users can be added, typically with less control over the system than
		the Master User. See	User Codes.			A User Code is required when arming or disarming and for other
		functions. 4-digit codes allow the Control Panel to distinguish between users with different types of access
		to system functions. The Master User is typically a household member who can perform all normal
		system functions. Guest and other users each have unique codes.
Alarms		Alarms are annunciated by the systems internal sounder (and external sirens if installed). The screen indicates the
		sensor from which the alarm has occurred. After 15 seconds, the sounder stops temporarily, and the
		system begins voice announcements of relevant sensor information.
		After the sensors are announced, the system’s sounder resumes sounding. Alarm sounds, and voice
		announcements alternate until the system is disarmed or until alarm bell timeout occurs. If the system is
		connected to central monitoring, an alarm message is sent.
		To silence the sounder, disarm the system. The sensor causing the alarm to remain displayed, indicating
		Alarm Memory. Then		Alarm Memory			must be cleared by acknowledging it again.
Audio Alarm		If enabled by your Dealer, your central monitoring station can listen in or talk hands free with persons on
Verification (AAV)		the premises through the Control Panel and Touchscreens only after a burglary alarm or an emergency
or Two-Way Voice		panic has been activated. Two Way Voice sessions cannot be done for Fire or Carbon Monoxide alarms.
Video Alarm		If enabled by your Dealer, video clips generated by Motion Viewer cameras are sent to your Central Station
Verification (VAV)		to verify intruders.
Automation		Automate lights, locks and other compatible Z-Wave and Z-Wave Plus™ devices. Many features can be
		remote controlled via the Total Connect 2.0 app.
Remote Services		Remote monitoring and control functions from mobile devices or web browser. Requires Total Connect 2.0
		setup by your Dealer.
Built-in Camera		The Control Panel takes a snapshot of the person at the panel ONLY when they disarm the system.
		Requires Total Connect 2.0.			Snapshots can be viewed from the camera section in the system or via your
		Total Connect 2.0 account.

False Alarm Prevention

Many false alarms are caused by minor problems, such as a door left ajar when exiting the home. Your system includes several features to help prevent false alarms. Note that some are optional or must be programmed by the Dealer. Disabling these features may increase security but might also increase the chance of false alarms. Your Dealer can help you decide how to use and customize these features. A brief explanation of false alarm prevention features follows, along with advice on what to do if false alarms occur.

Entry / Exit Delays

Entry Delay

Exit Delay	Period that begins upon arming the system, during which household members can exit through entry/exit
	doors without triggering an alarm. Delay period set by your Dealer.
Exit Alarms	False alarms can be caused by leaving the house and forgetting to close the door. If this happens, the
	system sounds an alarm and displays an Exit Error. The alarm reporting delay gives you time to disarm
	the system before a trouble message is sent.
Auto-Stay Arm	When arming in the AWAY mode and you do not exit the premises, (open and close the door), the system
	knows that you have not left and reverts to the HOME (STAY) mode at the end of the exit delay.
Quick Exit (Exit	If enabled, the system displays this option anytime it is armed Home, Home INSTANT, Night, or Night
Time Restart)	INSTANT. When selected, the exit delay starts.			If the system is equipped with a wireless Alpha Keypad,
	use the	key to perform this action.	Use this feature as many times as needed while armed.
Exit Delay Reset	When armed AWAY and you leave the premises and enter again before the exit delay has expired, the exit
	delay resets, giving you more time to leave without causing an alarm. During the Exit Delay of being armed
	Away, select RESTART TIMER, which also restarts the exit delay. This feature can only be used one time
	during each arm AWAY period.
Silent Exit	Select “Silent Exit” to mute the beeping sound that accompanies exit countdowns when armed AWAY.
	Voice confirmation of arming status is not muted.
Alarm Reporting	The system can be programmed to wait for a brief period between sounding a burglary alarm on the
Delay	premises and sending an alarm message to your monitoring company. This delay allows you to disarm the
	system before an alarm message is sent in error.

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Getting to Know Your System (Continued)

The Home Screen

• Power and Status LED’s above the screen.

• Built-In Camera takes Disarm pictures.

• System status on the left and bottom-right.

• Arming options in the right of the screen.

• Weather status displays at top-left of screen.

• Time displays at top-right of the screen.

• Alerts: Displays any system or sensor troubles.

• Display & Audio Settings.

• Menu provides access to many system features.

• Panic Keys accessible from virtually any screen

• Alexa Voice Activated features.

Status LED Indications

LED

Status

Meaning

AC Power (Left)

Green – Steady

AC Connected /

Battery Charged

Green –

Flashing

Low Battery

Off

No AC Power

Status (Right)

Green – Steady

System Ready to Arm

Amber – Steady

System Trouble

Red – Steady

System Armed

Red – Flashing

Alarm or Alarm Memory or in Programming mode

Off

Not Ready to Arm

Green – Flashing

Device trouble – System can be Armed

Amber – Flashing

Device trouble – System cannot be Armed

NOTE:If the control loses AC power, the status LED begins to blink slowly after 15 minutes on battery backup (red if the system is armed, green if it is disarmed).

Arming Modes and Status Displays

Details on arming modes and status displays are explained in the next sections.
Selection	Function	Selection	Function
	Indicates the system is Disarmed and		Displayed in top-left and gives access
	sensors are faulted. Sensors can		to the 5-day forecast.
Disarmed, Not	either be closed or bypassed before
Ready	arming.	Weather
	Indicates the system is Disarmed and		Accesses settings for Voice, Chime,
	is Ready to Arm.	Display & Audio	Brightness, Volume and more.
Disarmed, Ready
		Settings
	Indicates the system is armed in Away		Time displayed in top-right and
	mode. (No one is inside the premises)		updated automatically.
Arm Away		Time
	Indicates the system is armed in Home		Access to programmed Panic Keys
	(Stay) mode. (Someone is inside the		such as Fire, Police, Medical.
Arm Home	premises)	Panic Keys
	Indicates the system is armed in Night		Indicates Alexa has been enabled by
	mode. (Someone is inside the		your Dealer and has been setup on a
Arm Night	premises during the night and only	Amazon Alexa	device.
	certain motion detectors are armed)
	Displayed during Exit Delay. Select to		Alerts are displayed for any potential
	restart the exit delay as many times as		trouble condition with the system or
RESTART TIMER	needed.	Alerts	with a sensor.
	Displayed during Exit Delay. Select to		The Menu allows access to many
	cancel Arming session.		unique features of the system. See
CANCEL		Menu	next page.

- 3 -

Getting to Know Your System (Continued)

Menu

The Menu gains access to many system features pictured below. to a different screen. Scroll down in the Menu to see all features.

manual. Selecting (Menu) displays the following features.

Some provide a list of selectable options while others direct you Details on each of the features are explained throughout this

Menu Features

Below are brief descriptions of the features that are found in the Menu.

Selection	Function
	Provides quick access to user selected Z-
Favorites	Wave Automation devices.
	Provides access to Z-Wave Devices and
Devices	Z-Wave Management

Provides access to sensor information and

options

Sensors

Provides access to Cameras.

Cameras

Selection	Function
	Provides access to Scenes for Z-Wave
Scenes	Automation programming.
	Provides access to system Activity Log.
Events
	Provides access to Wi-Fi settings, User
	Management, and Voice Services (Amazon
Settings	Alexa)
	Provides access to System Info (Version
	and ID’s), System Tests (Communicator and
Tools	Sensors), and System Reboot

- 4 -

Operating the Security System

Understanding Your Sensors

There are numerous types of sensors that can be part of the Security System:

•	Doors	•	Motion	•	Smoke	•	Medical / Panic Pendants	•	Water
•	Windows	•	Glass Break	•	Carbon Monoxide	•	Key Fob Remote	•	Temperature

The programming done by your Dealer for each type of sensor determines how the system reacts to them. All sensors send a fault signal when activated with a respective restore signal when it becomes normal again. Example: When a door or window is opened, the sensor sends a fault signal and displayed as open along with an audible Chime sound (if programed). When the door is closed a restore signal is sent to clear the fault from the display. The system must be armed before the door, window, motion, and glass break sensors go into alarm. Other sensors such as water, and temperature can be programmed to react as an alarm or just a notification if desired. Fire, Carbon Monoxide sensors, Panics and Medical pendants / buttons are 24-hour, and go into alarm when activated no matter if the system is armed or disarmed.

NOTES:

•Wireless motion detectors utilize a 3-minute timeout to conserve battery life. This means when you walk through their coverage area, they send a fault signal to the system, then, send a restore signal immediately thereafter to clear the fault. After sending the restore signal, they go to “sleep” for 3 minutes and do not detect motion. After 3 minutes, returns to its active state and waits to detect motion again and repeats the process.

•Your PROA7PLUS system supervises all 5800 Series and SiX™ Series sensors except for certain panic buttons and Key Fobs, which are transmitters that can be taken off premises. If the system does not receive the supervision signals from each sensor, that sensor causes an Alert, even if the system if armed in any mode.

•Most sensors have cover and / or wall tampers that, when opened, causes an Alert while disarmed and an alarm while armed.

				Touchscreen Display			Description
							When any sensors are faulted, the system displays a yellow shield along with at
							least one of the faulted sensors. To view all faulted sensors, select
							. Bypassing sensors is covered later.

A list of all sensors is displayed, which also indicates any sensors that are faulted. The “Normal” sensors are ones that are not faulted. Select to filter

the view of the sensors by Status, Name or Device Type. This example displays by “Status”. The same list of sensors can be accessed by selecting from the Home screen, then, select “Sensors” .

Chime sounds can be changed, and important information can be viewed for each sensor. When Chime is enabled, each door and window sensor sound the Chime on the Control Panel and Touchscreens when they are faulted. Sensors are defaulted to the “Standard” Chime sound, which is 3 beeps. Motion sensors are not typically enabled to Chime. Different sounds can be selected for different sensors if desired. No matter what Chime sound is selected, it is followed by the voice annunciation of the descriptor, “Front Door”, known as Voice Chime. Select each sensor, one at a time by touching anywhere in the name box.

Select the drop-down arrow and a list of available Chime sounds is displayed.

Scroll down to see all options:

				•	Disabled	•	Ascend	•	Doorbell 1
				•	Standard	•	Ascend Long	•	Doorbell 2
				•	Melody	•	Alert 1	•	Evolve
				•	Melody Long	•	Alert 2

IMPTORTANT

The Chime feature is intended for convenience and is not intended for life safety purposes or pool alarm and does not meet the requirements of UL2017.

- 5 -

Operating the Security System (Continued)

Understanding Your Sensors (Continued)

		Touchscreen Display	Description
			Important information about each sensor can be viewed by selecting the down
			arrow next to “More Information”. Scroll down to see all information.

When all sensors are closed and there is no activity, no faults are displayed, and the system reflects a simple “Disarmed” state. This means the system is “Ready to Arm”.

Adding User Codes

The PROA7PLUS security system supports up to 96 different 4-digit User Codes to arm, disarm, and restrict certain functions to selected users. 4-digit codes cannot be duplicated, and the system must be disarmed before any codes can be programmed. Your Dealer typically assists you with adding / changing your codes during the initial install. User Codes can be used interchangeably when performing system functions (can arm with one code and disarm with another).

Touchscreen Display			Description
1.	Select	.
2.	Scroll down and select “Settings” .
3.	From the right, select “User Management”.
4.	Enter the Master or Partition Master code on the displayed keypad. The
	default Master code is 1234. It displays the existing Master user which can
	be changed at any time.
5.	To add a new user, select “		”.
			+
6.	Enter the name of the person for the new user in the displayed keyboard.
7.	Select	.
8.	The new user’s name is displayed.
9.	Select the “pencil” icon on the right side of the “Pin” box to enter the user’s
	new 4-digit code.
10.	Enter the new 4-digit code for the new user in the displayed keypad. The
	system displays asterisks for each digit of the user’s 4-digit code. Select the
	down arrow on the right side of each of the desired “Partition Access” box to
	display a list of Authority Levels.
11.	Select the appropriate Authority Level for this user. Scroll down to see all
	options.
12.	Once complete, select		.

Authority Levels:

•None – User does not work in the partition.

User – User can arm, disarm, and bypass sensors in the partition. This is used for typical users who are household members and other authorized persons who can arm and disarm the security system and has limited access to other system features.

•Guest – User can disarm only if it was used to arm. For visitors and others who you authorize to arm and disarm the system on a temporary basis.

•Arm Only – User can arm only and cannot disarm. Use this for visitors and others who you authorize to ONLY arm the system.

•Master – The Master code has authority to add, change, or delete any User Code and assign any authority level to any user in any partition in the system. Used for the owner of the premises.

•Partition Master – Same as Master code but cannot change the Master code.

•Duress – Wil send a Duress signal to the Central Monitoring center when used to disarm the system. This is used in case someone is being held up while at home and forced to disarm the system.

-6 -

								Operating the Security System (Continued)
								Adding User Codes (Continued)
			Touchscreen Display					Description
								13. Enter the Master or Partition Master code in the displayed keypad to add the
								new user in the system.
								The new user’s information is displayed.
								NOTE: Limited-access users such as babysitters, guests, and cleaning staff
								should not be instructed on system functions other than those they are using.

Arming Your Single Partition System

Arm your system when all sensors are closed (Ready to Arm) or when sensors are faulted (Not Ready to Arm) which requires them to be bypassed, if you cannot close the sensors, typically doors or windows. When a sensor is bypassed, the system ignores that sensor until it is unbypassed. Once all faulted sensors are bypassed, the system becomes Ready to Arm. There are a couple of options when it comes to bypassing sensors.

Arming while “Ready to Arm”

Touchscreen Display

Description

1. The display shows that the system is Disarmed and Ready to Arm, which

means all sensors are closed. Select

to

choose your arming

mode.

NOTE: The status LED above the screen lights green when the system is ready to be armed. If it is blinking green, there are faulted sensors and the system is “Not Ready to Arm”.

Arming while “Not Ready to Arm”, Force Bypassing Sensors

1A. If the “Force Bypass” feature is enabled by your Dealer, then selecting

automatically bypasses all faulted sensors and you can choose your arming mode.

-OR-

1B. If the “Force Bypass” feature is disabled, select .

Enter a valid 4-digit code in the displayed keypad. This bypasses all faulted sensors

2. Once all faulted sensors are bypassed, the option to arm the system is displayed. Select to choose your arming mode.

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Operating the Security System (Continued)

Arming Your Single Partition System (Continued)

Arming while “Not Ready to Arm”, Manually Bypassing Sensors

				Touchscreen Display				Description
				1.			Select	to display a list of all sensors which indicates faulted
							sensors that can be bypassed.

2.Individual sensors can be selected to be bypassed by touching the checkbox on the far-right side of each sensor whether they are faulted or normal, or

“Select All” selects all the faulted sensors. 3. Select .

4. Enter a valid 4-digit code in the displayed keypad.

5. This screen displays all the sensors that have been bypassed. Touch the back “<” icon.

Fire and Carbon Monoxide sensors CANNOT be bypassed!

6. Once all faulted sensors are bypassed, the option to arm the system is displayed. Select to choose your arming mode.

- 8 -

					Operating the Security System (Continued)
					Arming Your Single Partition System (Continued)
					Choose Your Arming Mode
		Touchscreen Display			Description
					1. Choose your arming mode:
					– You are leaving and are away from the premises. All doors,
					windows, and motion detectors are armed.
					– You are staying inside the premises. The doors and windows
					are armed, but all motion detectors are ignored by the system, so you can walk
					past any motion detector without causing an alarm. The system can also be
					armed in this mode while motion detectors are faulted.
					– If enabled by your Dealer, you are staying inside the premises
					during the night while certain, select motion detectors are armed, such as
					downstairs or garage motion detectors. Discuss with your Dealer which
					detectors are going to be armed, if desired. All other motion detectors are still
					ignored. The Entry Delay can also be enabled / disabled. Blue indicates it is
					enabled. If disabled, this arms any mode in INSTANT mode; HOME INSTANT,
					AWAY INSTANT or NIGHT INSTANT. INSTANT prevents the Entry Delay from
					occurring when the Entry / Exit door is faulted after the exit delay has expired,
					resulting in an “instant” alarm. Exit beeps can be enabled / disabled by toggling
					“Silent Exit”. This only applies to arming AWAY. Arming HOME or NIGHT does
					not provide any exit beeps during the exit delay.

NOTES:

•There is always an exit delay, no matter what mode the system is armed in and cannot be changed.

•When arming AWAY and Silent Exit is enabled, the last 10 second of the exit delay beeps rapidly to indicate the delay is almost over.

2. Enter a valid 4-digit User Code in the displayed keypad.

NOTES:

•If the “Quick Arm” feature has been enabled by your Dealer, the keypad does not display. Instead, the system arms as soon as you select an arming mode from the above screen, then display the countdown on the next screen.

•The system’s Activity Log lists the arming event as a “Quick Arm” instead of logging it with a user’s name. It logs the user’s name only when the user’s 4- digit code is entered for arming and disarming.

3.The system reflects the arming mode and the time remaining in the Exit Delay countdown.

To “CANCEL” the arming, select the “CANCEL” icon and a keypad is displayed. Type in your 4-digit code to disarm it.

“RESTART TIMER” allows you more time to exit if needed during the Exit Delay. This can also be restarted by opening, closing, then re-opening the door during the delay as well (If you get to the car and forget your car keys in the house). Either way, this works only one time for each armed AWAY period and the “RESTART TIMER” option disappears once it has been restarted.

4. Once the countdown is complete, it displays the current armed status with the option to DISARM.

NOTES:

•If the “Auto-Stay” feature is programmed by your Dealer and you arm AWAY

without opening and closing the Entry Exit door, the system assumes you did not exit the premises and automatically reverts to the HOME (STAY) mode after the exit delay expires.

•If you accidentally leave the door open after leaving and the exit delay

expires, the “Exit Error” feature is activated, a keypad is displayed, and an “Exit Error” signal is sent to the central station. This is a trouble signal, not an alarm. This means there was an error upon exiting the system. The Entry Delay timer starts along with a solid tone warning you to disarm or an alarm occurs. If it is not disarmed, the system sends an alarm signal to the Central Station. This also happens if there is a motion sensor faulted at the end of the Exit Delay.

- 9 -

Operating the Security System (Continued)

Disarming Your Single Partition System

				Touchscreen Display			Description
							1. If the system is armed Home, Home INSTANT, Night, o Night INSTANT and
							you are still in the premise, simply select	.

NOTE: If the “Quick Exit” feature has been enabled by your Dealer, the system displays this option anytime it is armed Home, Home INSTANT, Night, or Night INSTANT. When selected, the exit delay starts. This is in case you need to leave the premises with someone staying inside or you need to let your pets outside without having to disarm and re-arm the system. If the system is

equipped with a wireless alpha Keypad, use the key to perform this

action. Use this feature as many times as needed while armed.

2.The Keypad is displayed after selecting or after opening an Entry / Exit door when armed in any mode, except for an INSTANT mode. After opening the door, the system starts the entry delay beeps, giving you time to disarm.

3.Type in your 4-digit User Code. Once disarmed, the system displays its status.

NOTES:

•Any bypassed sensor is automatically unbypassed when the system is disarmed.

•The last 10 second of the Entry Delay beeps rapidly to indicate the delay is almost over and an alarm occurs if not disarmed.

Unbypassing Sensors

Touchscreen Display Description

All bypassed sensors can be unbypassed either manually through this screen, or they unbypass automatically when the system is disarmed from any armed state or when a disarm command (4-digit code plus 1 OFF) is entered on a Keypad.

1. Select .

2. Select “Sensors” .

3. This screen displays all sensors, including the sensors that are bypassed.

4.	To clear any bypassed sensor, select	.
5.	Enter a valid 4-digit code in the displayed keypad.
Display & Audio Settings
Touchscreen Display	Description
Select and drag down the Display & Audio Settings tab				from the top of

the screen. Voice status and Chime sounds can be enabled / disabled here. Blue indicates it is enabled. Screen brightness and volume can also be adjusted. Volume adjustment affects only Voice, Chime sounds, and Alerts. Alarm sounds are fixed and cannot be adjusted.

The system provides 2 types of voice feedback:

• Voice Status - Annunciates armed, disarmed, trouble and alarm status.

• Voice Chime - Annunciates faulted sensors; “Front Door”, “Kitchen Window”, etc.

If “Chime” is disabled, the system no longer provides any selected Chime sounds nor Voice Chime when a sensor is faulted.

If “Voice” is disabled, the system no longer annunciates Voice Status nor Voice

Chime, however the Chime sounds are still annunciated if “Chime” is enabled.

Chime is only provided for door and window sensors.

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Operating the Security System (Continued)

Arming Your Multi-Partitioned System

Up to 4 partitions can be enabled in the security system by your Dealer. Partitioning allows a system to be divided into separate parts which are controlled independently from each other. Some examples of partitions would be the garage, out building, pool house, storage room, or even the basement, however, it is not necessary. These would be personal preferences that you can talk to your Dealer about. The Control Panel is always partition 1 while any Touchscreen or Keypad can be assigned to any active partition. Any partition can be accessed from the Control Panel, Touchscreens, or Keypads to control that partition.

IMPORTANT: If partitions are enabled, Fire and CO Alarms are displayed and sounds on other partitions’ Touchscreens / Keypads. The alarms can be silenced from each partitioned keypad, but alarm memory can only be cleared from the partition’s Touchscreen / Keypad in which the alarm occurred.

Touchscreen Display

Description

1. Once more than one partition is enabled in your system, the Control Panel and Touchscreens display its partition name with a drop-down arrow. Touch the partition name and a drop-down menu is displayed with all active partitions.

2. Select the partition that you want to log onto.

3. Enter a valid 4-digit code to change partitions. It then displays the status of that partition which allows you to control it the same way as previously described for a single partition systems.

NOTES:

• The User Code MUST be programmed into all active partitions before it can be used to log onto another partition.

•The Touchscreens and Keypads automatically change back to its home partition after 2 minutes of no activity.

Common Lobby

The Common Lobby partition, if enabled by your Dealer, is always partition 4, otherwise, partition 4 can be a normal partition just like the first 3. The Common Lobby is an area that is shared between 2 or 3 partitions, such as a hallway with offices on either side. The Common Lobby partition automatically arms once all the other partitions are armed. As soon as one of the other partitions is disarmed, the Common Lobby automatically disarms. The Common Lobby cannot be armed otherwise, but it can be disarmed before any other partition is disarmed.

Office – Partition 2

Hallway –

Common Lobby

Partition 4

Office - Partition 1

Office – Partition 3

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Operating the Security System (Continued)

In Case of an Alarm

If any alarm occurs, your Central Monitoring Station may call you before or after dispatching the proper authorities. There are 3 different types of alarms:

1.Fire

2.Carbon Monoxide (CO)

3.Intrusion (Burglary) / Police and Medical Panic

Fire – If smoke or heat sensors are installed by your Dealer, they are active 24 hours a day, providing continuous protection. In the event of a fire, the installed smoke or heat sensors automatically activate the security system, triggering a loud, “Temporal 3 Pulse” (3 beeps, pause, 3 beeps, pause, etc.) sound at the Control Panel, Touchscreens, Keypads, Sirens and all SiX™ Series smoke detectors. The Control Panel’s and Touchscreen’s sounds alternate with the voice announcement. A “FIRE” message appears on the Control Panel, Touchscreens, and Keypads, and remains until you silence the alarm and clear the display.

In case of a Fire:

1.Should you become aware of a fire emergency before your smoke and heat sensors detect it, go to the Control Panel, any Touchscreen or Keypad and select the Panic icon, then select the Fire icon. The alarm sounds as described above, and a fire alarm signal is transmitted to the central station.

2.Evacuate all occupants from the premises.

3.If smoke and / or flames are present, leave the premises and your local authorities immediately.

4.If no flames or smoke are apparent, you may investigate the cause of the alarm.

Carbon Monoxide - If CO sensors are installed by your Dealer, they are active 24 hours a day, providing continuous protection. In the event of a CO leak, the installed Carbon Monoxide sensors automatically activate the security system, triggering a loud, “Temporal 4 Pulse” (4 beeps, pause, 4 beeps, pause, etc.) sound at the Control Panel, Touchscreens, Keypads, Sirens and all SiX™ Series CO detectors. The Control Panel’s and Touchscreen’s sounds alternate with the voice announcement. A “CO” message appears on the

Control Panel, Touchscreens, and Keypads, and remains until you silence the alarm and clear the display.

In case of a CO alarm:

1.If a high level of carbon monoxide is detected you should evacuate all occupants from the premises immediately and move to a location where fresh air is available, preferably outdoors.

2.From a safe area, contact your local authorities.

IMPORTANT! For the safety of persons on the premises, Fire and Carbon Monoxide alarms CANNOT be silenced or cleared remotely with Total Connect 2.0. Alarms of this type can ONLY be silenced and cleared from the Control Panel, Touchscreens, or Keypads.

Intrusion – Door, window, shock, glass break, and motion sensors are active only when the system is armed. In the event of an intrusion, the installed sensors activate the security system, triggering a loud, steady tone at the Control Panel, Touchscreens, Keypads, and Sirens.

The Control Panel’s and Touchscreen’s sounds alternate with the voice announcement. An “Intrusion Alarm” message appears on the

Control Panel, Touchscreens, and Keypads, and remains until you silence the alarm by entering your 4-digit code. This is also known as acknowledging the alarm.

In case of an Intrusion:

1.Should you become aware of a burglary before the security sensors detect it, go to the Control Panel, any Touchscreen or Keypad and select the Panic icon, then select the Police icon. The alarm sounds as described above, if programmed, otherwise it can be silent (if programmed so), and a Panic alarm signal is transmitted to the central station. Get to a safe location and contact your local authorities immediately.

2.If the System is sounding for a burglar alarm when you come home before or when you enter the premises, an alarm has already occurred, and an intruder may still be nearby. Leave immediately and contact your local authorities.

Two-Way Voice / Audio Alarm Verification (AAV)

If this feature has been enabled by your Dealer, it allows your central monitoring station to listen-in and / or talk with persons on the premises, hands free, through the Control Panel and up to 4 Touchscreens, ONLY after a burglar or panic alarm has been activated. This is called a “voice session”. They can listen-in to determine if there is a hostage situation taking place without the intruder knowing that they’re listening, and / or they can talk to persons on the premises in case they are unable to move. All alarm sounds are muted during the voice session so that clear voice communications can take place. Once the session is terminated by the central station, alarm sounds restart and keep sounding until the alarm is acknowledged or until the alarm sounder timeout has occurred. A voice session cannot take place again until the central station receives a new burglar or panic alarm.

NOTES:

•2-Way Voice / AAV sessions can take place over Internet or Cellular communication paths.

•Newly activated Fire and CO alarms terminates a voice session and report the alarm immediately.

•Fire and CO alarms do not allow 2-Way Voice / AAV sessions to take place. Instead, all persons should evacuate the premises.

•Additional burglar alarms occurring during voice session do not interrupt the session. They are reported immediately after the central station terminates the voice session.

•Two-Way Voice / AAV modes are controlled by the central station.

Video Alarm Verification (VAV)

If this feature has been enabled by your Dealer, 10 second video clips generated by your Indoor Motion Viewers, 12 minutes prior to the alarm and 20 minutes after the alarm, are sent to your Central Station. The Central Station operator can only view these clips as part of the alarm processing. They do not have the ability to trigger additional clips nor do they have access to live stream from any camera.

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			Operating the Security System (Continued)
			In Case of an Alarm (Continued)
		Touchscreen Display	Description
			1. Intrusion alarms are accompanied by a solid tone from the Control Panel,
			Touchscreens, Keypads, and Sirens. It displays the partition name (if
			partitions are enabled) and the first sensor that activated the alarm along
			with a Keypad to enter a valid code to disarm and acknowledge the alarm.
			Once a code is entered, all alarm sounds are silenced. To view any
			additional sensors that went into alarm, see the system’s	Activity Log.
			NOTE: If an “Alarm Reporting Delay” has been enabled by your Dealer, and
			you enter your 4-digit code before this delay time expires, no intrusion signals
			are sent to your Central Station! If the delay expires before a code is entered,
			the intrusion signal is sent. This delay does NOT affect Fire, CO, or Panics!
			These are sent immediately!
			2. If “Cancel” reporting is enabled by your Dealer, then it displays this “Alarm
			Cancel” message. Select “OK” to clear the Alarm Memory and the system
			returns to normal.

3. Enter a valid 4-digit code to acknowledge and silence the alarm sounds

4. If “Cancel” reporting is disabled by your Dealer, the alarm is sent even if you disarm the system, unless it is within the “Alarm Reporting Delay”, as mentioned previously. It prompts you to enter your code again to clear the alarm. This clears Alarm Memory and the system returns to normal.

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