Safety Information2
General Information 3
Installation3
Safety Instructions4
Mixing Chart 5
Operation 6
Cleaning 7
Fault Finding 8
Recommended Spares9
Notes 10
Service information11
Sommaire
Renseignements relatifs à la sécurité12
Généralités 13
Installation13
Consignes de sécurité14
Tableau de malaxage 15
Mode d’emploi 16
Nettoyage 17
Diagnostic des pannes 18
Pièces de rechange recommandées19
Remarques 20
Service après-vente21
The procedures and precautions contained in this manual are understood to apply to
the machinery only when it is used in the authorised manner
If the machinery is used other than in the authorised manner, the operator will be
responsible for his/her own safety and for the safety of the other persons who may
be involved.
Many accidents are caused by insufficient knowledge and failure to apply the safety
regulations which should be implemented during the operation, cleaning and
maintenance of the machinery.
To prevent accidents, read , understand and follow all the precautions and warnings
contained in this manual before starting work and carrying out any of the
cleaning/maintenance operations.
To identify the safety messages in this manual, the following symbols have been
used
WARNING!
The " Warning" symbol is found primarily where
the corresponding warnings are important for
the safe use of the machinery
This symbol is used when there are risks of an
electrical nature (Prior to servicing the
machinery , always disconnect the power cable
from the mains supply)
This equipment should only be transported and stored in an environment with an
ambient temperature and should not be subject to freezing conditions or
temperatures less than 5OC or exceeding 55OC
Liability
Installations and repairs which are not carried out by Authorised technicians or the
use of other then original spare parts , and any technical alterations to the
machine, may affect the warranty set out in the standard conditions of sale.
- 2 -
GENERAL INFORMATION
The HSM20 & NCM20 mixers are designed to mix food products as per specification
chart, standing on a standard height worktop. The HSM20 mixer is manufactured
from 2 metallic painted castings, Fabricated stainless steel pedestal , back panel &
feet, with a plastic moulded top cover. The NCM20 is manufactured from 2 iron
castings, a fabricated steel pedestal, aluminium cast feet with a plastic moulded top
cover and steel back panel. All with a Hobart grey paint finish. The machine will
operate on either a 230v/50/1 or 400v/50/3 supply, and is fitted with an NVR safety
feature to prevent automatic restarting after a supply failure/disconnection. The bowl
support and guard are electrically interlocked so that when the bowl is in the down
position, or the guard is in the open position, the machine will not work.
MACHINE NOISE LEVEL: In accordance with EN-ISO 12001:1996 the recorded
noise level is less then 70db (A) (55db Recorded)
WEIGHTS: Gross 86Kg Net 78Kg
INSTALLATION
Electrical rating :
400/50/3 FLC 1.1 Amps fused at 4A
230/50/3 FLC 1.9 Amps fused at 6A
230/50/1 FLC 4.6Amps fused at 16A
This machine must be installed in accordance with current regulations by a qualified
person.
Carefully unpack the machine. Do not use a sharp knife to cut into the box as
damage to the machine may occur.
With the machine in the vacinity of its final position remove from the transportation
pallet. The machine is affixed to the pallet by four retaining bolts through the pallet
into the threaded feet.
Care must be taken during this operation to ensure :-
a) All required safety measures are taken to ensure correct lifting and handling to
avoid risk of injury through dropping, falling & tilting.
b) No damage to the machine which could impair the normal operation
Place the mixer in its correct operating position, which should be firm and level
Ensure that the electrical supply agrees with the machine specification, prior to
connection
Note: The single phase model should not be installed via a 13A fused plug
If machine fails to operate, please check that the bowl support is in the up position
and the guard is in the operating position
Notes :-
1. For installation to a dedicated stand, static or mobile, the transportation bolts
should be used to secure machine into position
2. In areas where stability may be an issue, again the machine should be secure in
position
- 3 -
SAFETY INSTRUCTIONS
The following instructions must be observed when using the mixer.
NEVER
· attempt to reach into the bowl when mixing
· fit agitator to mixer without bowl
· leave agitator on machine without bowl being fitted
· run mixer with both attachments or agitator fitted
· Leave gear lever in mid position
· Use gear to stop machine
· Use guard to stop machine
· Use bowl lift handle to stop machine
· Use machine in an unsafe condition
ALWAYS
· Always Disconnect the mains supply and clean mixer daily
· Remove Agitator before using any attachments
· Stop mixer before adding more ingredients
· Use stop button to stop machine
· Clean the bowl and agitators after use
· After daily use disconnect mains power supply or switch off isolating switch.
Clean mixer using mild soap and water, never scouring powder
· Ensure mixer is subject to regular servicing ( Recommended twice yearly)
The machine should only be used for the design purposes and
inline with the supplied operating instructions
- 4 -
MIXING CHART
· The following chart shows the maximum recommended capacities
· With high gluten flour reduce dough batch by 25%
· Ensure the correct tool is selected
· Ensure the correct speed is selected
DO NOT EXCEED THE SPECIFIED MIX QUANTITY
HSM20 = 20 Litres
NCM20 = 20 Litres
Overloading the mix can be detrimental to the quality of the finished product and
affect the life expectancy of the machine. Always refer to the mixing chart
When mixing ingredients care must be taken to avoid the inhalation of dust
particles e.g. Flour. Reference should be made to the product suppliers data
sheets to ensure that adequate precautions/protection are taken.
Items such as flour should be added in such a manner to avoid dust particles
being dispersed into the local atmosphere.
Agitator
Cake, Madera9.1 kgB Beater1 / 2 / 3
Cake , Pound9.1 kgB Beater1 / 2 / 3
Light Batter (Sponge Cake)6.4 kgB Beater1 / 2 / 3
Dough (light -medium)9.0 kg (65% A/R)
(5.5 kg flour 3.5 litre water)
Dough (heavy)5.7kg (50% A/R)
(3.8 kg flour 1.9 litre water)
Pie Pastry7.3 kgPastry Knife
Fat & Sugar for
Sponge Cake
6.8 kgWhip1 / 2 / 3
ED Hook1 only
ED Hook1 only
ED Hook
Recommended
speeds
1 only
- 5 -
OPERATION
This machine is only for professional use by suitably qualified persons.
· Ensure that the machine is switched
off (1)
· Lower bowl support (2) by using the
hand lever (3)
· Rotate front guard (6) to allow access
1 9
· Place the required agitator in the
bowl (7),and lift bowl onto the bowl
support (2).
5
· Ensure that the bowl is correctly
positioned and engaged on the
location pins of thebowl support.
4
· Slide the agitators on the shaft (8)
turning to engage the drive pin in
the "L" slot
6 3
· Add ingredients to the bowl and
raise the bowl by hand lever (3)
(NOTE. An electrical interlock is
fitted to the bowl support to prevent
accidental starting when bowl is in
the down position)
7
· Rotate front guard (6) to operating
position
2
· Select speed (4) and set timer (5) if
fitted
· Start machine by pressing start
button (9)
· When mixing is complete: -
· Stop machine using Stop button (1)
· Lower bowl support.
· Open front guard (6)
· Remove agitator from shaft
· Remove bowl and agitator from mixer to empty
The Number “1” (LOW) is for Heavy mixtures such as dough, heavy batters and mashed potatoes
The number “2” (MEDIUM) is for mixing cake batters
The number “3” (HIGH) is for mixing maximum amount of air into light batches. The “D” whip is used for
REFERENCE IS TO BE MADE TO THE MIXING CHART SHOWN ON PAGE 5
- 6 -
CLEANING DO NOT HOSE OR PRESSURE CLEAN THIS MIXER
DO NOT USE ANY ABRASIVE CLEANERS
Ensure that the machine is disconnected from the main electrical power supply prior to cleaning
Clean the mixing bowl and agitators with hot water, a suitable non-abrasive
detergent and soft bristle brush. (Flushing the bowl with hot water immediately after
use will ease the cleaning of the bowl)
Note: Do not clean the aluminium agitators in a dishwasher
Clean the mixer with a hot damp cloth, thoroughly wipe the bowl support arms and
all exterior surfaces.
GUARD CLEANING & REMOVAL – HSM20 & NCM20
The cage assembly of the guard has been designed to be removed easily for
machine washing.
To remove the cage assembly,
· Ensure that the bowl support is in the lowered position.
· Remove the bowl and agitator
· Rotate the cage assembly in a clockwise direction until the front block is aligned
with cut out in the drip cup runner. At this point care should be taken, as the cage
will now be able to drop freely from the machine.
· Lower front to clear the runner and carefully push to the rear to allow blocks to
clear runner. Lower and remove
To refit cage assembly to the machine.
· Align the front single slide block with the cut out in the drip cup.
· Engage the two rear slide blocks to the drip cup
· Raise the front of the cage assembly until the front slider block can be engaged
onto the drip cup.
· Rotate the cage anti-clockwise so that it is fully engaged onto the drip cup
The cage should be cleaned at the end of each day.
To remove the rear splash shield.
The rear splash shield should be inspected regularly and when necessary removed
for machine washing. This should be performed by suitably trained supervisor or
maintenance department on minimum 3 monthly period, or if signs of cleaning
required.
· Ensure that the bowl support is in the lowered position, with bowl & agitator
removed, and the cage assy has been removed (see above).
· Using a suitable tool (bladed screwdriver) or by hand if thumbscrews fitted,
remove the 3 retaining screws and place in a safe place for refitting.
· The drip cup can now be removed from the machine by carefully rotating and
lowering.
· The Drip cup should be cleaned to ensure no risk of elements dropping into
product.
· Refit the rear splash shield in reverse ensuring the screws are adequately
tightened
Note: The rear splash shield can be adequately cleaned in situ for normal applications
- 7 -
MAINTENANCE
The motor and transmission are packed with special grease, which will last for
several years. When replacement is needed, contact your local service centre.
The bowl support slideways should be lubricated occasionally with a small amount of
light oil applied with the finger tip, to prevent corrosion and ensure smooth operation
It is recommended that the mixer is serviced regularly (recommended twice yearly)
A Service Maintenance Manual (PLE200467) is available upon request at the
designated SERVICE CENTRE. However, for the continued safe and reliable
operation of this machine, it is recommended that servicing is to be carried out by
HOBART trained service personnel only
FAULT FINDING
Fault
Machine fails to startCheck fusesIf faulty replace fuses
Check bowl support is in
Place bowl in up position
operating position
Check speed controlSet to required speed
check guard is in operating
position
machine still fails to
Rotate guard to closed
position
Call local service centre
operate
Motor starts but shaft fails
to turn
check drive belt for wear or
damage
If damaged , replace with
new belt
if shaft still fails to turnCall local service centre
· The ‘HSM’ & ‘NCM’ Series mixers are designed to operate with the Guard closed
and the Bowl support raised. If the machine operates outside of these
parameters, your local Hobart service should be contacted
· A bowl scraper is only available for the HSM20 & NCM20, Part Number 00-
315281. The bowl should be lubricated with vegetable oil especially in the area
above the mix product where the sleeve might rub against the bare surface of the
bowl.
· The scraper should only be used with the whip or flat beater agitators, and
operated in speeds 1 & 2 only
- 9 -
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