Heating Two 8,500 watt electric immersion elements
A data plate, located on the back shroud behind the lid identies the fryer model, serial
number, warranty date, and other information. Also, the serial number is stamped on the
outside of the counter top. See gure below.
Serial No.
Sept. 2014
2
PXE-100
DIMENSIONS
Sept. 2014
3
OPERATING
COMPONENTS
1
3
2
4
5
Item
No.
1Steam-StackHouses the dead-weight. Releases steam when pressurized
2Fresh Oil TankTops the vat off with fresh oil when low
3Power SwitchTurns power to the unit ON/ OFF
4Condensation PanReservoir that hold excess condensation that drains from the vat
5Oil Drain PanOil is drained into this pan and then is pumped through lters to help
DescriptionFunction
prolong the use of the oil
Sept. 2014
4
CONTROL
OVERVIEW
This section gives a control board overview and explains all the
buttons, displays and features.
1
Figure 3-1
23
4
1
Sept. 2014
Figure 3-2Figure 3-3
5
6
Figure 3-4
5
CONTROL
OVERVIEW
(CONT.)
Fig.
3-11Buttons
3-22Menu Button
3-33Info Button
3-44Arrow Displays
3-45Plus Display
3-46Minus Display
Item
No.
DescriptionFunction
When the light is illuminated next to the button, this indicates this button
has a product or action that can be reached by pressing.
Pressing and holding this button will access the “MAIN” menu which
includes features such as lter, info mode, and programming.
• Press this button once to display the pressure and temperature
• Press this button twice to activate the “WIPE” feature
• Press this button three times to get “LAST FILTER” information
When an arrow is displayed, this indicates there is another screen or option.
To access the next option/screen, press the button next to the desired arrow.
The plus sign is displayed when the value of the time/temp/letters can be
changed. Pressing the button next to the plus sign will increase the value.
Will be represented in the manual by: +
The minus sign is displayed when the value of the time/temp/letters can be
changed. Pressing the button next to the minus sign will decrease the value.
Sept. 2014
Will be represented in the manual by: -
6
HENNY PENNY
8 HEAD ELECTRIC PRESSURE FRYER
Fryer must be installed and used in such a way to prevent water from contacting the shortening.
This appliance is not intended to be operated by means of an external timer or a separate remote control
system.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
Sept. 2014
7
SECTION 1: INTRODUCTION
1-1
SAFETY
The instructions in this manual have been prepared to aid you in learning
the proper procedures for your equipment. Where information is of
particular importance or is safety related, the words NOTICE, CAUTION,
or WARNING are used. Their usage is described below.
If a problem occurs during the rst operation of a new unit, recheck the
Installation Section of the Operator’s Manual.
Before troubleshooting, always recheck the Operation
Section of the Operator’s Manual.
Where information is of particular importance or is safety related, the
words DANGER, WARNING, CAUTION, or NOTICE are used. Their
usage is described as follows:
SAFETY ALERT SYMBOL is used with DANGER, WARNING
or CAUTION which indicates a personal injury type hazard.
NOTICE is used to highlight especially important information.
CAUTION used without the safety alert symbol indicates a
potentially hazardous situation which, if not avoided, may result
in property damage.
CAUTION used with the safety alert symbol indicates a
potentially hazardous situation which, if not avoided, could result
in minor or moderate injury.
WARNING indicates a potentially hazardous situation which,
if not avoided, could result in death or serious injury.
DANGER INDICATES AN IMMINENTLY HAZARDOUS
SITUATION WHICH, IF NOT AVOIDED, WILL RESULT IN
DEATH OR SERIOUS INJURY.
Sept. 2014
8
1-1.
SAFETY
(CONT.)
Equipotential Ground Symbol
Waste Electrical and Electronic Equipment (WEEE) Symbol
1-2.
PROPER CARE
OR
OR
Shock Hazard Symbols
Hot Surface Symbols
As in all Henny Penny equipment, the unit requires care and
maintenance. Requirements for maintenance and cleaning
are contained in this manual and must be a regular part of the
operation of the unit.
1-3.
ASSISTANCE
Sept. 2014
Should you require outside assistance, call your local distributor
in your area, or call 1-800-417-8405 or 1-937-456-8405.for
Henny Penny Technical Support.
9
2-1.
TROUBLESHOOTING
GUIDE
PROBLEMCAUSECORRECTION
Power switch on but fryer
completely inoperative
Pressure not exhausting at
end of Cook Cycle
SECTION 2: TROUBLESHOOTING
• Open circuit• Fryer plugged in
• Check breaker or fuse at wall
• Solenoid or exhaust line clogged• Turn off and allow fryer to cool
to release the pressure in frypot;
have all lines, solenoid and
exhaust tank cleaned
Relief valve vents
Pressure does not build
Oil not heating
Foaming or boiling over
Oil not draining
• Operating pressure too high
• Deadweight clogged
• Not enough product in frypot
• Metal shipping spacer not removed
from deadweight assy.
• Pressure not programmed
• Lid gasket leaking
• Drain valve open
• High temperature limit tripped
• See Boil-Over chart on fryer and
beginning of Operation Section in
this manual
• Drain valve clogged• Push cleaning rod through open
• Turn off and allow fryer to cool
to release the pressure in frypot;
clean deadweight; see Preventive
Maintenance Section
• Place full capacity product in
frypot when Use fresh oil.
• Remove shipping spacer; see
Unpacking Instructions Section
• Check programming
• Reverse or replace lid gasket
• Close drain valve.
• Reset high temperature limit; see
Operating Components Section
• Follow Boil-Over procedures from
chart
drain valve
Filter motor won’t run
More detailed troubleshooting information is available in the Technical Manual, available at www.
Sept. 2014
• Motor overheated• Reset motor; see Filter Pump
Motor Protector-Manual Reset
Section
hennypenny.com, or 1-800-417-8405 or 1-937-456-8405.
10
2-2.
ERROR CODES
DISPLAYCAUSECORRECTION
“E-4”
“CPU TOO HOT”
“E-5”
“OIL TOO HOT”
In the event of a control system failure, the digital display will show an “Error
Message”. These messages are coded: “E04”, “E05”, “E06”, “E41”. A constant
tone is heard when an error code is displayed, and to silence this tone, press any of
the product buttons.
Turn switch to OFF position, then turn switch
back to ON; if display still shows “E04”, the
Control board overheating
Oil overheating
board is getting too hot; check for signs of
overheating behind the control panel; once panel
cools down the controls should return to normal;
if “E04” persists, replace the control
Turn switch to OFF position, then back to ON;
if display shows “E05”, the heating circuits and
temperature probe should be checked; once the
unit cools down, the controls should return to
normal; if “E05” persists, replace the control.
“E-6A”
“MAIN TEMP
PROBE FAILED”
(Open Circuit)
“E-6B”
“MAIN TEMP
PROBE FAILED”
(Shorted)
“E-10”
Temperature probe failure
High limit tripped (Software prior
to version 1.60)
Turn switch to OFF position, then back to ON; if
the display shows “E06”, the temperature probe
should be checked; once the temperature probe is
repaired, or replaced, the controls should return to
normal; if “E06” persists, replace the control.
Check the error log to nd out the fry pot
temperature at the time the high limit tripped. If
this temperature was very low, this could be a sign
that the fry pot was turned on with low or no oil.
If this was the case, ll the pot with oil and reset
the high limit. If the trip temperature was several
degrees above the oil set point temperature, test
for a sticking contactor and replace if faulty. If
the high limit tripped at an oil temperature,
inspect the high limit thermocouples for carbon
build up and clean if necessary. If no carbon
found, see high limit troubleshooting.
Nov. 2016
11
DISPLAYCAUSECORRECTION
Check the error log to nd out the fry pot
temperature at the time the high limit tripped. If
this was several degrees above the oil set point
“E-10A”
“HIGH LIMIT
TRIPPED”
“E-10B”
“HIGH LIMIT
TRIPPED”
“E-10C”
“HIGH LIMIT
TRIPPED”
High limit tripped while vat main
probe temperature was at or above
300°F.
High limit tripped while vat main
probe temperature was below
300°F.
High limit tripped while actually
cooking (Not simply in cook mode,
but actually with cook cycle running).
temperature, test for a sticking contactor and
replace if faulty. If the trip temperature was near
the oil set point temperature, inspect the high
limit thermocouples for carbon build up and clean
if necessary. If no carbon found, see high limit
troubleshooting.
Check the error log to nd out the fry pot
temperature at the time the high limit tripped. If
this temperature was very low, this could be a sign
that the fry pot was turned on with low or no oil.
If this was the case, ll the pot with oil and reset
the high limit. If the high limit tripped at a higher
temperature, inspect the high limit thermocouples
for carbon build up and clean if necessary. If no
carbon found, see high limit troubleshooting.
Check the error log to nd out the fry pot
temperature at the time the high limit tripped. If
this was several degrees above the oil set point
temperature, test for a sticking contactor and
replace if faulty. If the trip temperature was near
the oil set point temperature, inspect the high
limit thermocouples for carbon build up and clean
if necessary. If no carbon found, see high limit
troubleshooting.
“E-10D”
“HIGH LIMIT
TRIPPED”
“E-10F”
“HIGH LIMIT
TRIPPED”
High limit tripped less than 5
minutes after fryer was performing
an AutoFilter or Quick Filter and
the control returned to cook mode
on its own after detecting that the
oil was pumped up (based on
temperature rise on level probe).
High limit tripped while ltering
(including AutoFilter, Daily Filter,
Polish, Dispose, Drain to Pan, Fill
from Pan, etc.).
Check the error log to nd out the fry pot
temperature at the time the high limit tripped. If
this was several degrees above the oil set point
temperature, test for a sticking contactor and
replace if faulty. If the trip temperature was near
the oil set point temperature, inspect the high
limit thermocouples for carbon build up and clean
if necessary. If no carbon found, see high limit
troubleshooting.
Check the error log to nd out the fry pot
temperature at the time the high limit tripped. If
this was several degrees above the oil set point
temperature, test for a sticking contactor and
replace if faulty. If the trip temperature was near
the oil set point temperature, inspect the high
limit thermocouples for carbon build up and clean
if necessary. If no carbon found, see high limit
troubleshooting.
Nov. 2016
12
DISPLAYCAUSECORRECTION
Check the error log to nd out the fry pot
temperature at the time the high limit tripped. If
this temperature was very low, this could be a sign
“E-10M”
“HIGH LIMIT
TRIPPED”
“E-10S”
“HIGH LIMIT
TRIPPED”
“E-10Y”
“HIGH LIMIT
TRIPPED”
High limit tripped while fryer was
in Melt Mode.
High limit tripped while vat was in
Start-up Mode (not incl. Melt mode),
but not while it was executing one of
the lter operations.
High limit tripped less than 5
minutes after user responded “YES”
to an “Is Pot Filled?” question.
that the fry pot was turned on with low or no oil.
If this was the case, ll the pot with oil and reset
the high limit. If the high limit tripped at a higher
temperature, inspect the high limit thermocouples
for carbon build up and clean if necessary. If no
carbon found, see high limit troubleshooting.
Check the error log to nd out the fry pot
temperature at the time the high limit tripped. If
this temperature was very low, this could be a sign
that the fry pot was turned on with low or no oil.
If this was the case, ll the pot with oil and reset
the high limit. If the high limit tripped at a higher
temperature, inspect the high limit thermocouples
for carbon build up and clean if necessary. If no
carbon found, see high limit troubleshooting.
Check the error log to nd out the fry pot
temperature at the time the high limit tripped. If
this temperature was very low, this could be a sign
that the fry pot was turned on with low or no oil.
If this was the case, ll the pot with oil and reset
the high limit. If the high limit tripped at a higher
temperature, inspect the high limit thermocouples
for carbon build up and clean if necessary. If no
carbon found, see high limit troubleshooting.
“E-13”Pressure transducer failed
“E-14”
“PRESSURE TOO
HIGH”
Nov. 2016
Pressure is too high within the
frypot
• Replace pressure transducer
• Check deadweight chamber for any
obstruction
• Check the steam exhaust passage for
obstruction
13
DISPLAYCAUSECORRECTION
Check the drain valve for obstruction. Carefully
remove any obstruction found. If no obstruction,
check to make sure both connections to the drain
valve are plugged in securely. If connections
are secure, operate the drain valve using the
drain valve test in tech mode. If no drain valve
movement, test to make sure the drain valve is
getting 24VDC from control board when testing
both directions (open and closed) from connector
P9 pins 3&4. If voltage is present and no
movement, replace drain valve motor. If no DC
voltage, replace control board
Check to make sure both connections to the drain
valve are plugged in securely. If connections
are secure, operate the drain valve using the
drain valve test in tech mode. If no drain valve
movement, test to make sure the drain valve is
getting 24VDC from control board when testing
both directions (open and closed) from connector
P9 pins 3&4. If voltage is present and no
movement, replace drain valve motor. If no DC
voltage, replace control board
“E-15C”
“DRAIN VALVE
ERROR”
“E-15P”
“DRAIN VALVE
ERROR”
The control energized the drain
valve to close it, and waited a
reasonable amount of time, but
didn’t see the expected feedback
signal that would have conrmed
that the drain valve was fully
closed.
The control energized the drain
valve to open it, and waited a
reasonable amount of time, but
didn’t see the expected feedback.
signal that would have conrmed
that the drain valve was fully open.
“E-18A”
“LEVEL SENSOR
FAILED”
(Open Circuit)
“E-18B”
“LEVEL SENSOR
FAILED”
(Shorted)
“E-41P”
“-1- LOST”
“E-41S”
“SYSTEM DATA
LOST’
The oil level probe has failed
System data lost. Both the RAM
copy and stored copy of the settings
have been lost. Settings are reset to
default
System data lost. Both the RAM
copy and stored copy of the settings
have been lost. Settings are reset to
default
• If circuit is open, check connection
• Replace probe
• Replace control board if occurs repeatedly
• Replace control board if occurs repeatedly
Nov. 2016
14
DISPLAYCAUSECORRECTION
“E-46C”
“INTERNAL SD
MEM ERR”
Issue with microSD chip
• Check to ensure chip is not ejected from slot
“E-46W”
“DATA SAVE
FAILED”
“E-47”
“ANALOG SYSTEM
OR 12 VOLT
FAILED”
“E-48”
“INPUT SYSTEM
ERROR”
“E-54C”
“MAIN TEMP
CIRCUIT FAILURE”
Unable to communicate and save
data to the microSD chip
Corrupt le
Problem reading the A-to-D Analog
to Digital converter inputs
Failure of the CPU board• Replace control board
• Replace control board if occurs repeatedly
• Initialize the CPU board
• Replace control board
• Initialize the CPU board
Fault on the CPU board
• Replace control board
“E-54D”
“MAIN TEMP DSC
ERROR”
“E-70A”
“FAN JUMP
MISSING”
“E-70B”
“PWR SWITCH OR
WIRES FAILED”
Nov. 2016
Fault on the CPU board
Jumper wire is loose or missing
from 15 pin connector
Short in wires/ loose connection
Power switch may be faulty
• Initialize the CPU board
• Replace control board
• Check connector for loose connection
• Check connection
• Replace power switch
15
DISPLAYCAUSECORRECTION
“E-70C”
“DRN JUMPER
MISSING”
“E-82”
“SELCTOR VALVE
FAILURE”
“E-84B”
“LID NOT
LOCKED”
“E-84C”
“PRESSURE
PIN DID NOT
ACTIVATE”
Loose connection on the 15 pin
connector
The selector valve failed calibration
or not responding
• Lid handle not properly locked
• Failed electric lid lock motor
• Pressure pin did not fully
engage
Check connection
• Check motor, encoder or wiring
• If unit is not equipped with a selector valve
and gives this error, check settings in T-4
(Tech Mode) to conrm settings are correct.
• Conrm handle is pushed all the way down
• Test/ replace motor
• Check to see if the pin is activating the switch
• Test switch
• If lid pin is stuck, remove lid cover and
manual free pin
“E-84D”
“PRESSURE PIN
STUCK OR NOT
CONNECTED”
“E-86B”
“PRESSURE STUCK
ON”
“E-93”
“24V DC SUPPLY”
• Cannot open lid-Pin is stuck
and has not dropped down
• Can open lid-wire may be
disconnected or monitoring
switch failed
• Sticking solenoid
• Clogged pressure exhaust port
• Faulty pressure transducer
• Disconnected from control
• Short in drain motor or selector
valve motor
• Check wire connections and reconnect loose
wires
• Replace faulty wires
• Test switch
• Replace switch if needed
• Test solenoid
• Check ports and unclog if necessary
• Test transducer
• Check plug on back of control
• Test motors
Nov. 2016
16
SECTION 3: PROGRAMMING
3-1.
MAIN MENU
3-2.
PROGRAMS
1.PRODUCTS
2.COOK MENUS
3.SPCL PROG
4.DATA COMM
5.HEAT CTRL
6.FLTR CTRL
7.TECH MODE
8.STATS MODE
9.LANGUAGE
x.EXIT MENU
Press and hold the button until *MAIN* shows in the display.
Once the menu activates, release the button.
The Main Menu options are displayed as follows:
1. FILTER
2. INFO MODE
3. USB/DATA
4. PROGRAM
5. CLOCK SET
x. EXIT MENU
This section shows how to access the programming
(“PROG”) menu that access the products, cook and special
program and tech mode.
1. PRODUCTS
2. COOK MENUS
3. SPECIAL PROGRAM
4. DATA COMM
5. HEAT CONTROL
6. FILTER CONTROL
7. TECH MODE
8. STATS MODE
9. LANGUAGE
x. EXIT MENU
Sept. 2014
17
3-3.
SPECIAL
PROGRAMMING
This section shows how to access the Special Program area of
the controls in order to program cook menus, clock, and other
features.
1. Push and hold until the display reads *MAIN*.
2. Press the again to access the next set of options.
3. Press 4 to enter the “PROG” menu.
4. Press 3 to enter “SPCL PROG”.
5. Enter the code: 1, 2, 3
6. Use the left or right arrows to navigate through the options.
SP-1 • TEMP UNITS
SP-2 • LANGUAGE
SP-3 • SYSTEM INIT
SP-4 • RADIO SYSTEM ENABLED?
SP-5 • AUDIO VOL (Loudness)
SP-6 • AUDIO TONE (Frequency)
SP-7 • MELT CYCLE
SP-8 • START-UP POLISH ENABLED?
SP-9 • START-UP GO WHERE?
SP-10 • COOK MENUS OPTION
SP-11 • COOK MENU BUTTONS
SP-12 • COOK DONE GO WHERE?