Hand Held Products, Inc. (“Hand Held Products”) reserves the right to make
changes in specifications and other information contained in this document
without prior notice, and the reader should in all cases consult Hand Held
Products to determine whether any such changes have been made. The
information in this publication does not represent a commitment on the part of
Hand Held Products.
Hand Held Products shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages
resulting from the furnishing, performance, or use of this material.
This document contains proprietary information that is protected by copyright. All
rights are reserved. No part of this document may be photocopied, reproduced,
or translated into another language without the prior written consent of Hand
Held Products.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
FCC Class B Compliance Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio or television technician for help.
Caution: Any changes or modifications made to this device that are not
expressly approved by Hand Held Products, Inc. may void the user’s authority
to operate the equipment.
Note: To maintain compliance with FCC Rules and Regulations, cables
connected to this device must be shielded cables, in which the cable shield
wire(s) have been grounded (tied) to the connector shell.
Canadian Notice
This equipment does not exceed the Class B limits for radio noise emissions as
described in the Radio Interference Regulations of the Canadian Department of
Communications.
Le present appareil numerique n’emet pas de bruits radioelectriques depassant
les limites applicables aux appareils numeriques de la classe B prescrites dans
le Reglement sur le brouillage radioelectrique edicte par le ministere des
Communications du Canada.
The CE mark on the product indicates that the system has been
tested to and conforms with the provisions noted within the 89/336/
EEC Electromagnetic Compatibility Directive and the 73/23/EEC
Low Voltage Directive.
For further information please contact:
Hand Held Products, Inc.
Nijverheidsweg 9
5627 BT Eindhoven
The Netherlands
Hand Held Products shall not be liable for use of our product with equipment
(i.e., power supplies, personal computers, etc.) that is not CE marked and does
not comply with the Low Voltage Directive.
UL and cUL Statement
UL listed UL1950 and CSA 22.2 No.950. cUL listed UL1950 and CSA 22.2 No
950.
LED Safety Statement
This device has been tested in accordance with EN60825-1 LED safety, and has
been certified to be under the limits of a Class 1 LED device.
TÜV Statement
TÜV or GS marked to EN60950 and EN60825-1.
C-TIC Statement
Conforms to AS/NZS 3548. C-Tick number: N10410.
Patents
Please refer to the IT3800/3900 packaging for patent information.
Table of Contents
Chapter 1 - Getting Started
Typical Applications for the IT3900 .................................... 1-1
About This Manual............................................................... 1-1
Unpacking the Scanner......................................................... 1-2
The IT3800 is a high performance linear imaging scanner from Hand Held
Products. The IT3800 marks a new performance level for handheld scanners.
Linear imaging technology is defined by a bright and sharply focused aiming line,
high resolution imaging, and fast reading speed. The IT3800 is comfortable to
hold, easy to use, rugged, and excellent for all general scanning applications.
The IT3900 is a fixed mount bar code scanner designed for retail kiosks,
manufacturing WIP tracking, document processing, or other OEM applications.
It is a complete decoded output scanner that is easy to integrate. It
communicates with PCs or host terminals via keyboard wedge or a serial RS-232
interface. The IT3900 can be used internally or externally. The housing provides
protection from dust, dirt, and electrostatic discharge.
Typical Applications for the IT3900
The IT3900 is an ideal scanner
for retail kiosks. The bright
aiming line and large working
range make scanning easy for
untrained users.
The IT3900 mounted in a stand
makes an efficient bar code
document reader; it takes up a
minimum of counter space and
reads and transmits data
quickly.
About This Manual
This User’s Guide provides installation and programming instructions for the
IT3800/3900. Product specifications, dimensions, warranty, and customer
support information are also included.
Hand Held Products bar code scanners are factory programmed for the most
common terminal and communications settings. If you need to change these
settings, programming is accomplished by scanning the bar codes in this guide.
An asterisk (*) next to an option indicates the default setting.
IT3800/3900 User’s Guide1 - 1
Unpacking the Scanner
Open the carton. The shipping carton or container should contain:
An IT3800:
• Check to make sure everything you ordered is present.
• Save the shipping container for later storage or shipping.
• Check for damage during shipment. Report damage immediately to the
carrier who delivered the carton.
or an IT3900:
1 - 2IT3800/3900 User’s Guide
IT3800 Scanner Identification
Tes ted to C o mply W ith F C C S tan da rds
This Class B digital apparatus complies with Canadian
ICES-003. Cet appareil
numerique de la
Classe B est conforme a la
norme NMB-003 du Canada.
FOR HOME OR OFFICE USE
N10410
IT3900 Scanner Identification
IT3900 Scanner
Bottom View
Cet appareil numerique de la Classe B est conforme a la norme NMB-003 du Canada.
E 153740
FOR HOME OR OFFICE USE
Tested toComplyWithFCC Standards
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la Classe B est conforme a la norme NMB-003 du Canada.
E153740
Seemanualfor
Patentdetails.
Hand Held Products, Inc.
Made in USA
.
www.handheld.com
TUV
Rheinland
Product Safety
...
geprufte
7D21
Sicherheit
Input:
4.5-5.5VDC, 0-.3A
N10410
Seemanualfor
Pa tent d etail s.
E153740
Input:
4.5-5.5VDC,
0-.3A
Seemanualfor
Patentdetails.
Hand Held Products, Inc.
www.handheld.com
FOR HOME OR OFFICE USE
Tes te d to C om ply W ith F C C S ta nd ar ds
This Class B digital apparatus complies with Canadian ICES-003.
7D21
Hand Held Products, Inc.
Made in USA
.
TUV
Rheinland
Product Safety
...
geprufte
Sicherheit
Input:
4.5-5.5 VDC, 0-.3A
N10410
Made in USA
www.handheld.com
7D21
.
TUV
Rheinland
ProductSafety
...
geprufte
Sicherheit
IT3800/3900 User’s Guide1 - 3
Connecting the Scanner When Powered by Host
Disconnect
(Keyboard Wedge)
A scanner can be connected between the keyboard and PC as a “keyboard
wedge,” plugged into the serial port, or connected to a portable data terminal in
wand emulation or non decoded output mode. The following is an example of a
keyboard wedge connection:
1. Turn off power to the terminal/computer.
2. Disconnect the keyboard cable from the
back of the terminal/computer.
Disconnect
3. Connect the appropriate
interface cable to the
scanner and to the terminal/
computer.
3
1
4. Turn the terminal/computer
power back on. The scanner will beep twice.
5. Verify the scanner operation by scanning a bar code from the back cover of
this manual. The scanner will beep once.
2
1 - 4IT3800/3900 User’s Guide
Mounting Information for the IT3900
23˚ typ
4.9
4.2
3
2˚ Ref typ
15 mil
13 mil
1.9
7.5 mil
Optical center is ± 2" from horizontal.
(Angle begins at aperture plane.)
.8
1.52
Aperture plane
B
1.52
Note: Measurements are in inches.
5 mil
4.64
3 mil
1.3
1.52 Ref
2.67
9.5
8.5
7
6
5
.65
2.5
.700
.700
.89
47.5˚
2.99
4.1
3.5
(5 mil and 7.5 mil)
(13 mil and 15 mil)
.04
M4 Inserts typ 3
Thread depth
4.7 mm (.185")
Cable Exit
TYPICALPERFORMANCEONHIGHQUALITYSYMBOLS.
IT3800/3900 User’s Guide1 - 5
Mounting Information, continued
Specular Zone
The IT3900 must be mounted at a 5 degree, or greater, angle to the bar code in
order to scan properly:
The scanner is now connected and ready to communicate with your terminal/PC.
You must program the scanner for your interface before bar code data can be
transmitted to your terminal/PC. If you are using the scanner as a keyboard
wedge, turn to page 2-1. If the scanner is connected via a serial port, turn to
page 2-8. If this is a wand emulation application, turn to page 2-15, and for a non
decoded output connection, turn to page 6-2.
Plug and Play
Plug and Play bar codes provide instant scanner set up for commonly used
interfaces.
Note: After you scan one of the codes, power cycle the host terminal to have the
interface in effect.
The most common interface is Keyboard Wedge. The following Keyboard
Wedge bar code also programs a carriage return (CR) suffix.
Keyboard Wedge Interface for IBM PC AT and
Compatibles
1 - 6IT3800/3900 User’s Guide
The following Plug and Play bar code for IBM XT and Compatibles also
programs a carriage return (CR) suffix.
IBM XT and Compatibles
The following Plug and Play bar code for IBM PS-2 and Compatibles also
programs a carriage return (CR) suffix.
IBM PS-2 and Compatibles
Use Non Decoded Output Laser Emulation when connecting to a secondary
terminal with integral decoding. This also sets the transmission rate to 36 scans
per second and the polarity to white high.
Non Decoded Output
Laser Emulation
For most laptops, scanning the Laptop Direct Connect bar code allows
operation of the integral keyboard. The following Laptop Direct Connect bar
code also programs a carriage return (CR) suffix.
Laptop Direct Connect
The RS-232 Interface bar code is used when connecting to the serial port of a
PC or terminal. The following RS-232 Interface bar code adds a suffix of a CR
and LF, and also programs the parameters:
Option
Setting
Baud Rate9600 bps
ParityEven
IT3800/3900 User’s Guide1 - 7
Option
Data Format7 data bits, parity bit, 1 stop bit (8 bit data)
In Wand Emulation mode, the scanner decodes the bar code then sends data in
the same format as a wand scanner. The Same Code format transmits UPC,
EAN, Code 128 and Interleaved 2 of 5 bar codes without any changes, but
converts all other symbologies to Code 39.
Wand Emulation Same Code
The following Wand Emulation bar code sets the interface to Wand Emulation
mode and translates bar code data as Code 39 symbology. It also programs the
Transmission Rate to 25 inches per second, and Output Polarity to black high.
Note: For the 3800PDF model: When the 3800PDF interface is set to wand
emulation, all PDF417 bar code data is transmitted as Code 128. Data
from other symbologies follow the rules described above.
Setting
RS-232 Interface
Wand Emulation (Code 39 Format)
IBM 4683 Ports 5B, 9B, and 17 Interface
Note: The following Retail “Plug and Play” codes are for use with the 3800LR-
11 and 3800LR-15 models only.
Scan one of the following “Plug and Play” codes to program the IT3800 for IBM
4683 Port 5B, 9B, or 17.
1 - 8IT3800/3900 User’s Guide
Note: After scanning one of these codes, you must re-boot the cash register.
IBM 4683 Port 5B Interface
(Default for -11 Models)
IBM 4683 Port 9B HHBCR-1 Interface
IBM 4683 Port 9B HHBCR-2 Interface
IBM 4683 Port 17 Interface
Each bar code above also programs the following suffixes for each symbology:
Scan one of the following codes to program the IT3800 for USB PC Keyboard or
USB Macintosh Keyboard. Default = USB Keyboard (PC).
* USB Keyboard (PC)
Scan the following code to program the IT3800 for USB HID bar code scanners.
USB HID Bar Code Scanner
Suffix
USB Keyboard (Mac)
1 - 10IT3800/3900 User’s Guide
USB Converter
Note: The USB converter is for use with the 3800-11 and 3800/3900-12 models
only.
The IT3800-11, -12 and IT3900-12 models use a USB converter to simulate a
USB keyboard. Data flows into applications as if entered from the keyboard. The
USB converter is compatible with Apple iMac Series and Windows®98 and later
PCs. Use cable set 42206062-01 to make the USB port connection.
OCIA Interface
Note: The OCIA interfaces are only available on the 3800LR-11 model.
Scan one of the following “Plug and Play” codes to program the IT3800 for
Generic OCIA, NCR OCIA Short Format (8 bit), NCR OCIA Long Format (9 bit),
and Nixdorf OCIA.
Note: After scanning one of these codes, you must re-boot the cash register.
Generic OCIA Interface
The Generic OCIA bar code also programs the following prefixes for each
symbology:
Symbology
EAN 806 06
EAN 1306
UPC A01
UPC E05
Prefix
IT3800/3900 User’s Guide1 - 11
NCR OCIA Short Format (8 Bit) Interface
NCR OCIA Short Format (8 Bit) Interface
The NCR OCIA Short Format (8 Bit) bar code also programs the following
prefixes for each symbology:
Symbology
EAN 80F 0F
EAN 130F
UPC A0A
UPC E0E
Prefix
NCR OCIA Long Format (9 Bit) Interface
NCR OCIA Long Format (9 Bit) Interface
The NCR OCIA Long Format (9 Bit) bar code also programs the following
prefixes for each symbology:
The Nixdorf OCIA bar code also programs the following prefixes for each
symbology:
Symbology
EAN/UPC with Addenda44 4B
Code 3944 49
Interleaved 2 of 544 48
2 of 544 47
Code 12844 4A
Prefix
Serial Wedge
The IT3800/3900 uses true and TTL signal levels to wedge into an RS-232 serial
network. Use IT3800/3900 serial wedge cables only to prevent damage to the
scanner. Refer to the serial interface programming (pages 2-8 to 2-12) to set the
baud rate and communications protocol.
To set up the serial wedge terminal ID, find the terminal ID in the Supported
Terminal Chart and follow the instructions on page 2-2. Set the port to which you
want the scanned data to transmit. Port 1 corresponds to P1 on the output cable
and Port 2 corresponds to P2 on the output cable. Choosing Both sends
scanned data to P1 and P2. Default = P1.
* P1
P2
Both P1 and P2
IT3800/3900 User’s Guide1 - 13
1 - 14IT3800/3900 User’s Guide
2
Terminal Interfaces
Keyboard Wedge Connection
IT3800/3900 scanners are factory programmed for a keyboard wedge interface
to an IBM PC AT with a USA keyboard. If this is your interface and you do not
need to modify the settings, skip to Chapter 3 - Output.
If you programmed the scanner for a different terminal interface and/or you want
to change to an IBM PC AT and Compatibles Keyboard Wedge interface, scan
the bar code below.
IBM PC AT and Compatibles
with CR suffix
IT3800/3900 User’s Guide2 - 1
Terminal ID
If your interface is not a standard PC AT, refer to "Supported Terminals" on page
2-3 through page 2-4, and locate the Terminal ID number for your PC. Scan the
Terminal ID bar code below, then scan the numeric bar code(s) on the inside
back cover of this manual to program the scanner for your terminal ID. Scan
Save to save your selection.
For example, an IBM AT terminal has a Terminal ID of 003. You would scan the
Terminal ID bar code, then 0, 0, 3 from the inside back cover, then Save. If you
make an error while scanning the digits (before scanning Save), scan the
Discard code on the back cover, scan the T erminal ID bar code, scan the digits,
and the Save code again.
Terminal ID
Save
Note: After scanning one of these codes, you must power cycle your computer.
2 - 2IT3800/3900 User’s Guide
Supported Terminals
TerminalModel(s)Terminal ID
Apple MacMac Classic, SE SE30, II (All)049 **
Apple Mac Powerbook5300 Series (Portable PC)049 **
DECVT510, 520, 525 (PC style)005
DECVT510, 520, 525 (DEC style
3472, 3476, 3477
IBM 122 key3191, 3192, 3471, 3472007
IBM 122 key3196, 3197, 3476, 3477, 3486,
3482, 3488
IBM 122 key3180024
IBM 122 key3180 data entry keyboard114
IBM DOS/V 106 keyPC & Workstation102
IBM SurePOS USB Handheld Scanner128****
IBM SurePOSUSB Tabletop Scanner129****
IBM Thinkpad360 CSE, 340, 750097
IBM Thinkpad106
IBM Thinkpad365, 755CV003
I/O 122 key2676D, 2677C, 2677D008
ITT9271007
Lee DataIIS007
NEC98XX Series103
OlivettiM19, M200001
OlivettiM240, M250, M290, M380,
P500
RS-232 True000***
RS-232 TTL000
Serial Wedge050
Silicon GraphicsIndy, Indigoll005
USB PC Keyboard124
USB Mac Keyboard125
Wand Emulation061
* Default for -12 model
** Applies to -12 models only
*** Default for -13 model (applies to -13 models only)
**** Applies to 3800LX-15 model only. Because special suffixes are required by
the IBM SurePOS terminal, it is best to use the Plug and Play bar codes on
page 1-8 to program these interfaces, rather than scanning the terminal ID listed
in this table.
See page 1-9 for -11 model default.