HandHeld 3820 User Manual

2020/3820

Cordless System

User’s Guide

Disclaimer

Hand Held Products, Inc. (“Hand Held Products“) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Hand Held Products to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of Hand Held Products.

Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.

This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hand Held Products.

© 2004-2006 Hand Held Products, Inc. All rights reserved. Web Address: www.handheld.com

Microsoft® Pocket PC 2002, Windows®, Windows NT®, Windows 2000, Windows ME, Windows XP, ActiveSync®, Outlook®, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation.

The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc.

Statement of Agency Compliance

The 2020-5B/3820 system meets or exceeds the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Please read these guidelines carefully before using your 2020-5B/3820 system.

Regulatory and Safety Approvals for the 2020-5B/3820

Parameter	Specification
USA	FCC Part 15, Class B
Canada	ICES-003
European Community	EN 55022 (CISPR 22) Class B
	EN60950
	EN60825-1
	EN55024:1998

FCC Class B Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference.

2.This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio or television technician for help.

If necessary, the user should consult the dealer or an experienced radio/ television technician for additional suggestions. The user may find the following booklet helpful: “Something About Interference.” This is available at FCC local regional offices. Hand Held Products, Inc. is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Hand Held Products, Inc. The correction is the responsibility of the user. Use only shielded data cables with this system.

In accordance with FCC 15.21, changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. To maintain

!compliance with FCC RF exposure guidelines for body-worn operation, do not use accessories that contain metallic components and ensure that the device is at least 15mm (0.6 inches) from the body.

Canadian Compliance

This Class B digital apparatus compiles with Canadian ICES-003. Operation is subject to the following two conditions:

1.This device may not cause harmful interference.

2.This device must accept any interference received, including interference that may cause undesired operation.

3.To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.

CE Compliance

The CE mark on the product indicates that the system has been tested to and conforms with the provisions noted within the 89/336/EEC Electromagnetic Compatibility Directive and the 73/23/EEC Low Voltage Directive.

For CE-related inquiries, please contact: Hand Held Products Nijverheidsweg 9-13

5627 BT Eindhoven The Netherlands

Hand Held Products shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.

Regulatory Approvals for Bluetooth Radio Devices

RF devices are designed to comply with the most current applicable standards on safe levels of RF energy developed by the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and have been recommended for adoption by the Federal Communications Commission (FCC).

Parameter	Specification
RF Approvals
U.S.A.	FCC Part 15.247
Canada	RSS 210

Bluetooth Radio Device R&TTE Compliance Statement

These devices are in conformity with all essential requirements of the R&TTE Directive (1999/5/EC). This equipment has been assessed to the following standards:

Parameter	Specification
R&TTE	EN 300 328-2:2000
	EN 301 489-1 (2002-08)
	EN 301 489-17 (2002-08)
	EN 60950:2000
	EN 50361:2001

This product is marked with in accordance with the product requirements specified in the R&TTE Directive, 1999/5/EC.

The equipment is intended for use throughout the European Community.

Bluetooth Qualified Product

Bluetooth Qualified Body approved as a Bluetooth Class II radio.

UL and cUL Statement

UL listed UL1950 and CSA 22.2 No.950. cUL listed UL1950 and CSA 22.2 No 950.

TÜV Statement

TÜV or GS marked to EN60950 and EN60825-1.

C-Tick Statement

Conforms to AS/NZS 3548. C-Tick number: N10410.

Mexico

Certified

Patents

Please refer to the 3820 packaging for patent information.

Solids and Water Protection

The 3820 has a rating of IP41, immunity of foreign particles and dripping water.

Required Safety Labels

3820

3820SR0C0BE

5B-2020

B

'

'

Hand Held Products, Inc.

Skaneateles Falls, NY 13153

www.handheld.com

				I.T.E.
			ACCESSORY
				7D21
US and Foreign Patents Pending			E153740
			0682
FCC ID: HD5MX2702B
Canada IC1693BMX2702B
			"Made in China"

Table of Contents

Chapter 1 - Getting Started

About This Manual...............................................................	1-1
Unpacking the System ..........................................................	1-2
Models ..................................................................................	1-2
Cordless System: Main Components....................................	1-3
About the Battery..................................................................	1-3
Proper Disposal of the Battery .......................................	1-4
Base Charge Mode................................................................	1-5
Linking Scanner to Base.......................................................	1-6
Scanner Modes......................................................................	1-6
Unlinking the Scanner....................................................	1-6
Single Scanner Operation .....................................................	1-7
Locked Link Mode - Single Scanner .............................	1-7
Open Link Mode - Single Scanner.................................	1-7
Override Locked Scanner...............................................	1-7
Multiple Scanner Operation..................................................	1-8
Scanner Name.......................................................................	1-8
Changing Scanner Name - Serially................................	1-8
Changing Scanner Name - via Bar Codes......................	1-9
Scanner Report....................................................................	1-10
Application Work Groups...................................................	1-10
Application Work Group Selection..............................	1-11
Resetting the Standard Product Default Settings:
Current Application Work Group ....................................	1-12
Resetting the Standard Product Default Settings: All
Application Work Groups................................................	1-12
Using the Scanner with Bluetooth Devices ........................	1-13
Changing Bluetooth PIN Code.....................................	1-13
Out-of-Range Alarm...........................................................	1-13
Duration........................................................................	1-13
Alarm Sound Type .......................................................	1-14
Data Accumulation Mode...................................................	1-14
Beeper and LED Sequences and Their Meaning................	1-14
3820 LED Sequences and Their Meaning ...................	1-15
2020-5B LED Sequences and Their Meaning .............	1-15

i

Basic Operation of the Cordless System ............................	1-16
System Conditions .......................................................	1-17
Communication Between the Cordless System and the Host
1-18
Connecting the Base When Powered by Host
(Keyboard Wedge)...........................................................	1-18
Reading Techniques............................................................	1-20
Resetting the Standard Product Defaults ............................	1-20
Plug and Play ......................................................................	1-20
Keyboard Wedge Connection.............................................	1-21
Laptop Direct Connect .................................................	1-21
RS-232..........................................................................	1-21
Wand Emulation Plug & Play......................................	1-22
IBM 4683 Ports 5B, 9B, and 17 Interface ..........................	1-23
Connecting the Base with USB ..........................................	1-24
IBM SurePos ...............................................................	1-25
USB PC or Macintosh Keyboard .................................	1-25
USB HID......................................................................	1-26
USB Com Port Emulation............................................	1-26
Connecting the Base with Serial Wedge ............................	1-27
Chapter 2 - Terminal Interfaces
Terminal ID ..........................................................................	2-1
Supported Terminals.............................................................	2-2
Keyboard Country ................................................................	2-4
Keyboard Style .....................................................................	2-6
Keyboard Modifiers..............................................................	2-7
Connecting the Base with RS-232 Serial Port......................	2-8
RS-232 Baud Rate..........................................................	2-9
RS-232 Word Length: Data Bits, Stop Bits, and Parity2-10
RS-232 Handshaking ...................................................	2-11
Host ACK Selection.....................................................	2-11
Host ACK Enable.........................................................	2-12

ii

Wand Emulation .................................................................	2-14
Wand Emulation Connection .......................................	2-14
Wand Emulation Transmission Rate............................	2-15
Wand Emulation Polarity .............................................	2-15
Wand Emulation Idle....................................................	2-16
Wand Emulation Data Block Size................................	2-16
Wand Emulation Delay Between Blocks .....................	2-16
Wand Emulation Overall Checksum............................	2-17
Chapter 3 - Output
Good Read Indicators ...........................................................	3-1
Beeper – Good Read.......................................................	3-1
Beeper Volume – Good Read.........................................	3-1
Beeper Pitch – Good Read .............................................	3-2
Beeper Duration – Good Read .......................................	3-2
LED – Good Read ..........................................................	3-2
Number of Beeps – Good Read......................................	3-3
Good Read Delay..................................................................	3-3
User-Specified Good Read Delay ..................................	3-3
Scanner Trigger Modes.........................................................	3-4
Manual/Serial Trigger, Low Power................................	3-4
Automatic Trigger ..........................................................	3-5
Presentation Mode..........................................................	3-5
Hands Free Time-Out ...........................................................	3-6
Reread Delay.........................................................................	3-6
User-Specified Reread Delay .........................................	3-6
Centering Window ................................................................	3-7
Output Sequence Overview ..................................................	3-8
Output Sequence Editor..................................................	3-9
Require Output Sequence...............................................	3-9
Multiple Symbols................................................................	3-12
No Read ..............................................................................	3-12
Video Reverse.....................................................................	3-12

iii

Chapter 4 - Data Editing

Prefix/Suffix Overview.........................................................	4-1
To Add a Prefix or Suffix: ............................................	4-2
To Clear One or All Prefixes or Suffixes:......................	4-3
To Add a Carriage Return Suffix to all Symbologies....	4-3
Prefix Selections.............................................................	4-3
Suffix Selections ............................................................	4-4
Function Code Transmit.................................................	4-4
Intercharacter, Interfunction, and Intermessage Delays .......	4-4
Intercharacter Delay .......................................................	4-5
User Specified Intercharacter Delay ..............................	4-5
Interfunction Delay ........................................................	4-6
Intermessage Delay ........................................................	4-6
Chapter 5 - Data Formatting
Data Format Editor Introduction ..........................................	5-1
To Add a Data Format....................................................	5-1
Other Programming Selections ......................................	5-2
Data Format Editor Commands .....................................	5-2
Data Format Editor.........................................................	5-4
Data Formatter ...............................................................	5-5
Alternate Data Formats ..................................................	5-5
Chapter 6 - Symbologies
Introduction...........................................................................	6-1
All Symbologies ...................................................................	6-1
Message Length....................................................................	6-2
Codabar.................................................................................	6-3
Codabar Start/Stop Characters ......................................	6-3
Codabar Check Character ..............................................	6-3
Codabar Concatenation ..................................................	6-4
Codabar Message Length...............................................	6-5

iv

Code 39 .................................................................................		6-5
Code 39	Start/Stop Characters.......................................	6-5
Code 39	Check Character...............................................	6-6
Code 39	Message Length ...............................................	6-6
Code 39 Append.............................................................		6-7
Code 32	Pharmaceutical (PARAF) ................................	6-7
Full ASCII ......................................................................		6-8
Code 39	Code Page ........................................................	6-9
Interleaved 2 of 5 ..................................................................		6-9
Check Digit.....................................................................		6-9
Interleaved 2 of 5 Message Length ..............................		6-10
Code 93 ...............................................................................		6-11
Code 93	Message Length .............................................	6-11
Code 93	Code Page ......................................................	6-11
Straight 2 of	5 Industrial .....................................................	6-12
Straight 2 of 5 Industrial Message Length ...................		6-12
Straight 2 of 5 IATA Message Length .........................		6-13
Matrix 2 of 5 .......................................................................		6-13
Matrix 2 of 5 Message Length .....................................		6-14
Code 11 ...............................................................................		6-14
Check Digits Required .................................................		6-14
Code 11	Message Length .............................................	6-15
Code 128 .............................................................................		6-15
ISBT 128 Concatenation ..............................................		6-16
Code 128 Message Length ...........................................		6-16
Code 128 Code Page ....................................................		6-16
Code 128 Function Code Transmit ..............................		6-17
Telepen................................................................................		6-17
Telepen Output .............................................................		6-17
Telepen Message Length..............................................		6-18
UPC A.................................................................................		6-18
UPC A Check Digit......................................................		6-18
UPC A Number System ...............................................		6-19
UPC A Addenda...........................................................		6-19
UPC A Addenda Required ...........................................		6-19
UPC A Addenda Separator...........................................		6-20
UPC-A/EAN-13 with Extended Coupon Code...................		6-20

v

UPC E0 and UPC E1 ..........................................................	6-21
UPC E0 and UPC E1 Expand ......................................	6-21
UPC E0 and UPC E1 Addenda Required ....................	6-21
UPC E0 and UPC E1 Addenda Separator....................	6-22
UPC E0 Check Digit ....................................................	6-22
UPC E0 Number System..............................................	6-22
UPC E0 Addenda .........................................................	6-23
EAN/JAN 13.......................................................................	6-23
EAN/JAN 13 Check Digit............................................	6-23
EAN/JAN 13 Addenda.................................................	6-24
EAN/JAN 13 Addenda Required.................................	6-24
EAN/JAN 13 Addenda Separator ................................	6-24
ISBN Translate.............................................................	6-25
EAN/JAN 8.........................................................................	6-25
EAN/JAN 8 Check Digit..............................................	6-25
EAN/JAN 8 Addenda...................................................	6-26
EAN/JAN 8 Addenda Required...................................	6-26
EAN/JAN 8 Addenda Separator ..................................	6-26
MSI .....................................................................................	6-27
MSI Check Character...................................................	6-27
MSI Message Length ...................................................	6-28
Plessey Code.......................................................................	6-28
Plessey Message Length ..............................................	6-28
RSS Limited .......................................................................	6-29
RSS Expanded ....................................................................	6-30
RSS Expanded Message Length ..................................	6-30
EAN•UCC Emulation.........................................................	6-30
China Post Code .................................................................	6-31
Korea Post Code .................................................................	6-32
Korea Post Message Length.........................................	6-32
PosiCode A and B...............................................................	6-33
PosiCode Message Length ...........................................	6-33
Codablock F........................................................................	6-34
Codablock F Message Length......................................	6-34
Code 16K............................................................................	6-35
Code 16K Message Length ..........................................	6-35

vi

Code 49 ...............................................................................	6-36
Code 49 Message Length .............................................	6-36
Chapter 7 - Interface Keys
Keyboard Function Relationships.........................................	7-1
Supported Interface Keys......................................................	7-3
Chapter 8 - Utilities
To Add a Test Code I.D. Prefix to All Symbologies ............	8-1
Reset Scanner........................................................................	8-1
Show Software Revision.......................................................	8-1
Show Data Format ................................................................	8-1
Scanner Report......................................................................	8-2
Scanner Address....................................................................	8-2
Base Address.........................................................................	8-2
Resetting the Standard Product Default Settings:
Current Application Work Group.......................................	8-2
Resetting the Standard Product Default Settings: All
Application Work Groups ..................................................	8-3
Temporary Visual Xpress Configuration..............................	8-3
Chapter 9 - Visual Xpress
Visual Xpress Introduction ...................................................	9-1
Installing Visual Xpress from the Web ..........................	9-2
Chapter 10 - Serial Programming Commands
Conventions ........................................................................	10-1
Menu Command Syntax .....................................................	10-1
Query Commands.........................................................	10-2
Concatenation of Multiple Commands.........................	10-3
Responses .....................................................................	10-3
Examples of Query Commands....................................	10-3
Trigger Commands .............................................................	10-4
Resetting the Standard Product Default Settings:
Current Application Work Group.....................................	10-5

vii

Resetting the Standard Product Default Settings: All
Application Work Groups................................................	10-5
Menu Commands................................................................	10-6
Terminal Interfaces ...............................................	10-7
Output Selections ................................................	10-10
Prefix/Suffix Selections ......................................	10-12
Data Formatter Selections ..................................	10-13
Symbologies .......................................................	10-13
Chapter 11 - Product Specifications
3820 Product Specifications ...............................................	11-1
2020-5B Product Specifications .........................................	11-2
3820 Depth of Field............................................................	11-3
Chapter 12 - Maintenance
Maintenance........................................................................	12-1
Cleaning the Scanner’s Window..................................	12-1
Inspecting Cords and Connectors.................................	12-1
Replacing the 2020-5B Interface Cable:......................	12-2
Troubleshooting Base .........................................................	12-2
Chapter 13 - Customer Support
Product Service and Repair ................................................	13-1
Online Product Service and Repair Assistance............	13-2
Technical Assistance ..........................................................	13-2
Online Technical Assistance........................................	13-3
Limited Warranty................................................................	13-3
Appendix A
Symbology Chart..................................................................	A-1
ASCII Conversion Chart (Code Page 1252).........................	A-2
Code Page Mapping of Printed Bar Codes ...........................	A-4

viii

1

Getting Started

The 3820 cordless scanning system consists of one 2020-5B base and one 3820 Cordless Linear Scanner. Up to seven scanners may be linked to one base. The 3820 marks a new performance level for hand held scanners. The 3820 is

powered by Hand Held Products AdaptusTM Imaging Technology 5.0. The performance of Adaptus technology delivers aggressive read rates and depths of field on 1D codes.

Designed for today’s demanding retail and commercial environments, the 3820 offers a superior reading range, durability, and the ability to read poor quality bar codes. Linear imaging technology is defined by a bright and sharply focused aiming line, high resolution imaging, and fast reading speed. The 3820 is comfortable to hold, easy to use, rugged, and excellent for retail applications, as well as for all general scanning applications.

The cordless system is an economical, durable solution for a wide variety of portable data collection applications. The cordless system features:

•a tough, ergonomic thermoplastic housing for comfort and durability.

•an advanced two-way spread-spectrum radio, Bluetooth® wireless technology

•a wide range of interfaces: keyboard wedge, wand emulation, RS-232 terminals, USB, and legacy decoders.

•visible and audible feedback for confirmation of a successful decode.

•a rechargeable battery designed to operate through a whole work day.

The cordless system can be programmed for many communication parameters and input/output protocols compatible to the host, as well as advanced data editing and formatting.

About This Manual

This manual contains information to help you set up, operate, and program the cordless system. Product specifications, connector pinouts, a troubleshooting guide, and customer support information are also provided.

Hand Held Products bar code scanners are factory programmed for the most common terminal and communications settings. If you need to change these settings, programming is accomplished by scanning the bar codes in this guide.

An asterisk (*) next to an option indicates the default setting.

This section contains the following information:

•Unpacking the System

•Cordless System Main Components

•Battery and Charging Information

•Linking the Scanner to the Base

•Beeper and LED Sequences and Their Meaning

•Basic Operation of the Cordless System

2020/3820 User’s Guide

1 - 1

•Communication Between the Cordless System and the Host

•Connection of the Base to an Interface

Unpacking the System

After you open the shipping carton containing the product, take the following steps:

•Check to make sure everything you ordered is present.

•Save the shipping container for later storage or shipping.

•Check for damage during shipment. Report damage immediately to the carrier who delivered the carton.

Models

Models	Description
2020-5BE	Base: Keyboard wedge, TTL level 232, TTL level 232
	serial wedge, IBM 4683, wand emulation, USB keyboard,
	USB HID, USB retail (IBM SurePOS)
3820SR0C0BE	Cordless Linear Scanner

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2020/3820 User’s Guide

Cordless System: Main Components

Battery Contained in Handle

About the Battery

Use only the Li-ion battery packs provided by Hand Held Products. The

!use of any battery pack not sold by Hand Held Products will void your warranty and may result in damage to your unit.

Power is supplied to the cordless scanner by a rechargeable battery that is integrated in the scanner handle. Each scanner is shipped with a battery. (See Product Specifications beginning on page 11-1.)

Charging Information

The battery is designed to charge while the scanner is positioned in the cordless base unit. Refer to "2020-5B LED Sequences and Their Meaning" on page 1-15 for an interpretation of the Charge Status indicators.

•Place the scanner in the base that is connected to an appropriate power supply.

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Battery Recommendations

•Batteries are shipped approximately 30% to 60% charged and should be fully charged for maximum charge capacity.

•The battery is a lithium ion cell and can be used without a full charge, as well as can be charged without fully discharging, without impacting the battery life. There is no need to perform any charge/discharge conditioning on this cell type battery.

•Do not disassemble the battery. There are no user-serviceable parts in the battery.

•Keep the base connected to power when the host is not in use.

•Replace a defective battery immediately since it could damage the 3820.

•Don’t short-circuit a battery or throw it into a fire. It can explode and cause severe personal injury.

•Although your battery can be recharged many times, it will eventually be depleted. Replace it after the battery is unable to hold an adequate charge.

•If you are not sure if the battery or charger is working properly, send it to Hand Held Products or an authorized Hand Held Products service center for inspection.

Proper Disposal of the Battery

When the battery has reached the end of its useful life, the battery should be disposed of by a qualified recycler or hazardous materials handler. Do not incinerate the battery or dispose of the battery with general waste materials. You may send batteries to Hand Held Products (postage paid). The shipper is responsible for complying with all federal, state, and local laws and regulations related to the packing, labeling, manifesting, and shipping of spent batteries. Contact the

Product Service Department (see 13-1) for recycling or disposal information. Since you may find that your cost of returning the batteries significant, it may be more cost effective to locate a local recycle/disposal company.

1 - 4

2020/3820 User’s Guide

Base Charge Mode

In order for the battery to be charged, there must be enough voltage for the circuitry to work. There are three conditions during which power can be supplied to the base:

Condition 1: 9VDC power supply connected to the barrel connector Condition 2: 12VDC host power source only

Condition 3: 5VDC host power source only

The chart below describes each selection by condition.

	Condition 1	Condition 2	Condition 3
Automatic	Fast Charge	Slow Charge	No Charge
Full Charge Rate	Fast Charge	Fast Charge	No Charge
Low Charge Rate	Slow Charge	Slow Charge	No Charge
Battery Charge Off	No Charge	No Charge	No Charge

Using a slow charge rate draws less current (power) from the input power source when the battery is mostly discharged.

Scan the appropriate bar code for your application. Default = Automatic.

* Automatic

Full Charge Rate

Low Charge Rate

Battery Charge Off

2020/3820 User’s Guide

1 - 5

Linking Scanner to Base

When newly shipped or defaulted to factory settings, the base and scanner are not linked. Once the scanner is placed into the base, the software automatically links the scanner and the base. If the scanner and base have previously been linked, you do not receive any feedback. If this is the first time that the scanner and base are linked, both devices emit a short chirp when their radios link. At this point, you are set to one scanner to one base.

3820 Scanner

Green LED
Red LED	2020-5B Cordless Base

1.Provide power to the base.

2.Place the 3820 into the base. The scanner and base link.

3.To determine if your cordless system is set up correctly, scan one of the sample bar codes in the back of this manual. If the scanner provides a single good read beep and the green LED lights, the scanner has successfully linked to the base. If you receive a triple error beep and the red LED lights, the scanner has not linked to the base.

Scanner Modes

The 3820 is capable of working in single scanner mode, multiple scanner mode, or with Blutetooth devices, other than the 2020-5B base.

Unlinking the Scanner

If the base has a scanner linked to it, that scanner must be unlinked before a new scanner can be linked. Once the previous scanner is unlinked, it will no longer communicate with the base. To unlink a scanner from the base, scan the Unlink Scanner bar code below.

Unlink Scanner

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2020/3820 User’s Guide

Single Scanner Operation

There are two link modes to accommodate different applications: Locked Link Mode and Open Link Mode. Scan the appropriate bar codes included in the Open Link and Locked Link Mode explanations that follow to switch from one mode to another. Default = Locked Link Mode.

Locked Link Mode - Single Scanner

If you link a scanner to a base using the Locked Link Mode, other scanners are blocked from being linked if they are inadvertently placed into the base. If you do place a different scanner into the base, it will charge the scanner, but the scanner will not be linked.

*Locked Link Mode (Single Scanner)

To use a different scanner, you need to unlink the original scanner by scanning the Unlink Scanner bar code. (See "Scanner Modes" on page 1-6.)

Open Link Mode - Single Scanner

When newly shipped or defaulted to factory settings, the base and scanner are not linked. By placing a scanner into the base, they establish a link. Placing a different scanner into the base establishes a new link and the old scanner is unlinked. Each time a scanner is placed into the base, it becomes the linked scanner; the old scanner is unlinked.

Open Link Mode

(Single Scanner)

Override Locked Scanner

If you need to replace a broken or lost scanner that is linked to a base, scan the Override Locked Scanner bar code below with a new scanner and place that scanner in the base. The locked link will be overridden; the broken or lost scanner’s link with the base will be removed, and the new scanner will be linked.

Override Locked Scanner

(Single Scanner)

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Multiple Scanner Operation

To put the scanner in multiple scanner mode, scan the bar code below. Once you scan this bar code, the scanner is unlinked from the base and must be placed into the base to re-link.

Multiple Scanner Operation

Note: Multiple Scanner Operation Mode allows you to link up to 7 scanners to one base. You cannot join an eighth scanner until you unlink one of the 7 scanners or take a scanner out of range.

Scanner Name

You are able to assign a name to each scanner you are using. It will be helpful to name the scanners if you have multiple scanners linked to one base so that you will be able to control the scanner receiving imaging commands sent from the base. The default name for an 3820 is “3820”. If you have more than one 3820 linked to a base, the first scanner that is linked to the base receives commands addressed using this name.

Changing Scanner Name - Serially

If you wish to change the name, you may change it via a serial command (refer to "Menu Command Syntax" on page 10-1) or via a bar code command. To change the name serially, unlink all except one of the 3820s from the base. Send “:3820:BT_NAMname.”, where name is the new scanner name. If you wish to change the name of additional 3820s, re-link them one at a time and repeat the “:3820:BT_NAMname.” command for each scanner.

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Changing Scanner Name - via Bar Codes

If you wanted to set up your scanners with names 0001-0007, you may scan the bar codes below. Scan the Reset bar code after each name change and wait for the scanner to re-link to the base before scanning the next bar code to name the next scanner.

0001

0002

0003

0004

0005

0006

0007

Reset

Alternatively, you may change the name with a bar code command if you cannot send serial commands to the base. One way to do this is to scan the bar code below and scan a number for the scanner name. For example, if you had 7 scanners to one base, scan the bar code below with the first scanner, scan the 1 bar code on the Programming Chart inside the back cover of this manual and scan Save. Then scan the Reset bar code and wait for the scanner to re-link to the base before scanning the next bar code. Repeat that process for scanner number 2, 3, 4 etc.

Scanner Name

If you want to assign an alphabetic name to the scanner, create a Code 128 bar code containing “~BT_NAMname.” followed by a FNC3 character (hexidecimal 83), where name is the new scanner name. Scan the Reset bar code (page 1-9 or on the Programming Chart inside the back cover of this manual). You may use Barcode Builder, which is included with Quick*View. You may download Quick*View from the Hand Held Products website: www.handheld.com.

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Scanner Report

Scan the bar code below to generate a report for the connected scanners. The report indicates the port, work group, scanner name, and address.

Scanner Report

Application Work Groups

Your cordless system can have up to seven scanners linked to one base. You can also have up to seven work groups. If you want to have all of the scanners’ settings programmed alike, you don’t need to use more than one work group. If you want each scanner to have unique settings (e.g., beeper volume, prefix/ suffix, data formatter), then you may program each scanner to its own unique work group and may program each scanner independently. Visual XPress (page 9-1) makes it easy for you to program your system for use with multiple scanners and multiple work groups.

The scanner keeps a copy of the menu settings it is using. Whenever the scanner is connected or reconnected to a base, the scanner is updated with the latest settings from the base for its work group. The scanner also receives menu setting changes processed by the base. If a scanner is removed from one base and placed into another base, it will be updated with the new base settings for whatever work group that the scanner was previously assigned. For example, if the scanner was in work group 1 linked to the first base, it will be placed in work group 1 in the second base with the associated settings.

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Application Work Group Selection

This programming selection allows you to assign a scanner to a work group by scanning the bar code below. You may then program the settings (e.g., beeper volume, prefix/suffix, data formatter) that your application requires.

* Group 0

Group 1

Group 2

Group 3

Group 4

Group 5

Group 6

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Resetting the Standard Product Default Settings:

Current Application Work Group

If you aren’t sure what programming options are in your scanner, or you’ve changed some options and want the standard product default settings restored, scan the Standard Product Default Settings: Current Application Group bar code below.

The Menu Commands starting on page 10-6 list the factory default settings for each of the commands (indicated by an asterisk (*) on the programming pages).

Note: Scanning this bar code also causes both the scanner and the base to perform a reset and become unlinked. Refer to "Linking Scanner to Base" on page 1-6 for additional information.

Standard Product Default Settings:

Current Application Group

Note: If your scanner is in multiple scanner mode and you scan either the current or all application group default bar code, you will hear up to 30 seconds of beeping while all scanners are re-linked from the base and the settings are defaulted to * settings. The default interface is keyboard wedge and the default scanner mode is single scanner locked link mode.

Resetting the Standard Product Default Settings: All

Application Work Groups

The following bar code defaults all of the work groups to the factory settings.

Standard Product Default Settings:

All Application Groups

The Menu Commands starting on page 10-6 list the standard product default settings for each of the commands (indicated by an asterisk (*) on the programming pages).

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Using the Scanner with Bluetooth Devices

The 3820 scanner may be used either with the 2020-5B base or with other Bluetooth devices. Scanning the Non-Base Bluetooth Connection bar code below allows the scanner to be used with other Bluetooth devices (e.g., PDA, PC - Bluetooth USB Adapter). After you scan the bar code below, follow the instructions supplied with your Bluetooth device to locate the scanner and connect to it. If you go out of range with your scanner, the scanner automatically reconnects to the Bluetooth device. If you want to relink to the 2020-5B base, refer to "Single Scanner Operation" on page 1-7 or "Multiple Scanner Operation" on page 1-8.

Note: The multiple work groups option is not available when you are using the imager with Bluetooth devices other than the 2020-5B base.

Non-Base BT Connection

Changing Bluetooth PIN Code

Some devices require a PIN code as part of the Bluetooth security features. Your scanner’s default PIN is 1234, which you may need to enter the first time you connect to your PDA or PC. The PIN code must be between 1 and 16 characters. To change the PIN, scan the bar code below and then scan the appropriate numeric bar codes from the Programming Chart inside the back cover of this manual. Scan Save to save your selection.

Bluetooth PIN

Out-of-Range Alarm

Duration

If your scanner is out range of the base, an alarm sounds from both your base and scanner. To activate the alarm options for the scanner or the base and to set the alarm duration, scan the appropriate bar code below and then set the time-out duration (from 0-3000 seconds) by scanning digits on the Programming Chart inside the back cover, then scanning Save. Default = 0 sec (no alarm).

Base Alarm Duration

Scanner Alarm Duration

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Note: If you are out of range when you scan a bar code, you will receive an error beep even if you do not have the alarm set. You receive the error beep since the data could not be communicated to the base or the host.

Alarm Sound Type

If you have set the out-of-range alarm enabled, you may change the alarm type for the scanner or base by scanning the appropriate bar code below and then scanning a digit (0-7) bar code and the Save bar code on the Programming Chart inside the back cover of this manual. Default = 0. Set the sound type to fit your application.

Base Alarm Type

Scanner Alarm Type

Data Accumulation Mode

Scan the bar codes below to turn data accumulation (batch) mode on and off. If data accumulation mode is on, bar code data is stored when the scanner is out of range of the base and transmitted once the scanner is back in range.

Data Accumulation Mode On

* Data Accumulation Mode Off

Beeper and LED Sequences and Their Meaning

The 3820 contains LEDs on the top of the unit to indicate its power up, communication, and battery status. Simply stated, red LED = error; green LED = success of any type. The unit’s audible indicators have meaning as well: 3 beeps = error; 2 beeps = menu change; 1 beep = all other successes.

The table below lists the indication and cause of the LED illumination and beeps for the 3820.

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