HandHeld 9550 User Manual

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Dolphin® 9500/9550 Mobile Computer

Windows® Powered Pocket PC 2002

™

User’s Guide

Trademarks

Dolphin, HomeBase, Mobile Base, and QuadCharger are trademarks or registered trademarks of Hand Held Products, Inc. Microsoft Pocket PC 2002, Windows, Windows NT, Windows 2000, Windows ME, Windows XP, ActiveSync, Outlook, and the

Windows logo are trademarks or registered trademarks of Microsoft Corporation. Intel is a registered trademark of Intel Corporation. Chapter 7 (pages 7-1–7-11) contains copyrighted information from SyChip, Inc. Chapter 7 (pages 7-12–7-25) contains copyrighted information from Meetinghouse Corporation. Meetinghouse, the

Meetinghouse logo, and all other Meetinghouse trademarks/service marks contained herein are trademarks or registered trademarks of Meetinghouse.

The Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to HHP. Chapter 8 is copyrighted information used by permission from Bluetooth SIG, Inc.

Information appears in Chapter 9 (9-3–9-15 and 9-17–9-22) with permission from INTRINSYC Software, Inc. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and

are hereby acknowledged.

Disclaimer

Hand Held Products, Inc. d/b/a HHP (“HHP”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HHP to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HHP.

HHP shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of HHP.

Chapter 1 - Introduction

Required Safety Labels....................................................................................................................... 1-2

Location........................................................................................................................................ 1-2

Dolphin 9500/9550 Batch Terminal............................................................................................. 1-2

Regulatory and Safety Approvals for all Dolphin 9500/9550 Terminals

Dolphin 9500/9550 WLAN or WPAN Radio .............................................................................. 1-4

FCC Compliance................................................................................................................................. 1-5

Dolphin 9500/9550 Batch Terminal............................................................................................. 1-5

Dolphin 9500/9550 RF Terminal with 802.11b and/or Bluetooth Radio..................................... 1-5

Dolphin 9500/9550 802.11b and/or Bluetooth R&TTE Compliance Statement ......................... 1-6

Pacemakers, Hearing Aids and Other Electrically Powered Devices .......................................... 1-6

Microwaves .................................................................................................................................. 1-6

Care and Cleaning of the Dolphin 9500/9550 .................................................................................... 1-6

Chapter 2 - Getting Started

.......................................... 1-3

Overview............................................................................................................................................. 2-1

Dolphin 9500/9550 Models and Options............................................................................................2-2

Image Engine Options .................................................................................................................. 2-2

Dolphin 9500/9550 Peripherals .......................................................................................................... 2-3

Dolphin 9500/9550 Accessories ......................................................................................................... 2-4

Bar Code Symbologies Supported ..................................................................................................... 2-5

Using the Dolphin 9500/9550 for the First Time................................................................................ 2-6

Resetting the Terminal...................................................................................................................... 2-12

Soft Reset (Warm Boot)............................................................................................................. 2-12

Hard Reset (Cold Boot).............................................................................................................. 2-12

Suspend Mode................................................................................................................................... 2-12

Chapter 3 - Dolphin 9500/9550 Overview

System Features .................................................................................................................................. 3-1

Front Panel Features ........................................................................................................................... 3-2

Back Panel Features............................................................................................................................ 3-4

Dolphin 9500................................................................................................................................ 3-4

Dolphin 9550................................................................................................................................ 3-6

Side Panel Features............................................................................................................................. 3-8

Bottom Panel Features ........................................................................................................................ 3-9

Mechanical Connector.................................................................................................................. 3-9

Dolphin® 9500/9550 Mobile Computer User’s Guide iii

Batteries ............................................................................................................................................ 3-10

Main Battery Pack ...................................................................................................................... 3-10

The Li-ion battery pack requires four hours to charge completely. ........................................... 3-10

Internal Backup Battery.............................................................................................................. 3-10

Managing Battery Power............................................................................................................ 3-11

Default Critical and Low Battery Points .................................................................................... 3-11

Setting Critical and Low Battery Points..................................................................................... 3-11

Checking Battery Power............................................................................................................. 3-12

Storing Batteries ......................................................................................................................... 3-12

Guidelines for Battery Use and Disposal ................................................................................... 3-12

Dolphin 9500/9550 Technical Specifications................................................................................... 3-13

Chapter 4 - Using the Dolphin 9500/9550 Mobile Computer

Entering Data ...................................................................................................................................... 4-1

Today Screen ...................................................................................................................................... 4-2

Navigation Bar .................................................................................................................................... 4-3

Command Bar............................................................................................................................... 4-3

Pop-Up Menus .................................................................................................................................... 4-4

Selecting Programs ............................................................................................................................. 4-5

Imager ................................................................................................................................................. 4-6

Decoding ...................................................................................................................................... 4-6

Capturing Images ......................................................................................................................... 4-8

Using the Keyboards........................................................................................................................... 4-9

35-Key Numeric/Alpha Keyboard ............................................................................................. 4-12

43-Key Alpha/Numeric Keyboard ............................................................................................. 4-13

56-Key Full Alpha/Numeric Keyboard...................................................................................... 4-14

Key Combinations...................................................................................................................... 4-14

Adjusting the Backlight .................................................................................................................... 4-15

Color Display ............................................................................................................................. 4-15

Monochrome Display ................................................................................................................. 4-15

Communication Media Options........................................................................................................ 4-17

Software Communication Programs .......................................................................................... 4-17

Radio Options ................................................................................................................................... 4-18

Radio Driver Installation ............................................................................................................ 4-18

The Radio Manager .................................................................................................................... 4-18

Powering Up a Radio ................................................................................................................. 4-18

Entering Text Using the Input Panel................................................................................................. 4-20

Using the SIP.............................................................................................................................. 4-20

Using the Letter Recognizer....................................................................................................... 4-20

Using the Block Recognizer....................................................................................................... 4-21

Selecting Text............................................................................................................................. 4-21

Input Panel Options .................................................................................................................... 4-22

Writing on the Screen ....................................................................................................................... 4-23

To Select Writing ....................................................................................................................... 4-23

Drawing on the Screen...................................................................................................................... 4-24

Selecting a Drawing ................................................................................................................... 4-24

Status Icons ....................................................................................................................................... 4-25

Notifications...................................................................................................................................... 4-25

iv Dolphin® 9500/9550 Mobile Computer User’s Guide

Finding and Organizing Information ................................................................................................ 4-26

Chapter 5 - Settings

Overview............................................................................................................................................. 5-1

Personal Tab........................................................................................................................................ 5-2

Adding a Program to the Start Menu............................................................................................ 5-3

System Tab.......................................................................................................................................... 5-5

About ............................................................................................................................................ 5-5

Backlight ...................................................................................................................................... 5-6

Clock ............................................................................................................................................ 5-6

CPU Speed ................................................................................................................................... 5-6

HHP WLAN Settings ................................................................................................................... 5-6

IrDA Config ................................................................................................................................. 5-7

Memory ........................................................................................................................................ 5-8

Power.......................................................................................................................................... 5-11

Radio Manager ........................................................................................................................... 5-11

Regional Settings........................................................................................................................ 5-11

Remove Programs ...................................................................................................................... 5-13

Screen ......................................................................................................................................... 5-15

Connection Settings .......................................................................................................................... 5-16

Connections Tab......................................................................................................................... 5-17

Deleting Connections ................................................................................................................. 5-24

Creating a Custom Connection................................................................................................... 5-24

Connecting.................................................................................................................................. 5-26

Network Card Connections ........................................................................................................5-27

Network Adapters ............................................................................................................................. 5-28

Editing Properties ....................................................................................................................... 5-29

Chapter 6 - Communications

Overview............................................................................................................................................. 6-1

Help on Connecting...................................................................................................................... 6-1

Installing Additional Software ..................................................................................................... 6-1

Using ActiveSync ............................................................................................................................... 6-2

Additional Capabilities................................................................................................................. 6-2

Requirements................................................................................................................................ 6-2

Setting Up Your Desktop Computer ............................................................................................ 6-2

Synchronizing from Your Desktop Computer ............................................................................. 6-2

Synchronizing from the Terminal ................................................................................................ 6-3

Adding Programs to the Terminal Using ActiveSync.................................................................. 6-3

Using Infrared ..................................................................................................................................... 6-5

Verify That the IrDA Port is Enabled .......................................................................................... 6-5

Verify That Beam Settings Are Set to Receive............................................................................ 6-6

IrDA Port Location on the Terminal ............................................................................................ 6-6

Sending and Receiving Information............................................................................................. 6-7

Troubleshooting............................................................................................................................ 6-8

Using an ISP ....................................................................................................................................... 6-9

Adding Programs Directly from the Internet ............................................................................... 6-9

Dolphin® 9500/9550 Mobile Computer User’s Guide v

Chapter 7 - Wireless LAN Communications with 802.11b

Overview............................................................................................................................................. 7-1

Powering Up the 802.11b Radio Driver....................................................................................... 7-1

Configuring the 802.11b Radio........................................................................................................... 7-1

Accessing the Configuration Utility.............................................................................................7-1

The Configuration Utility............................................................................................................. 7-1

Status Tab ..................................................................................................................................... 7-2

Config Tab.................................................................................................................................... 7-4

Advanced Tab............................................................................................................................... 7-9

About Tab................................................................................................................................... 7-10

The Status Icon........................................................................................................................... 7-10

802.11b Wireless Security Supplement ............................................................................................7-12

Installing the AEGIS Client Software ........................................................................................ 7-12

Configuring the Pocket PC Client .............................................................................................. 7-16

Running AEGIS Client............................................................................................................... 7-17

Configuring the AEGIS Client Software.................................................................................... 7-18

Port Setting Menus ..................................................................................................................... 7-22

Port Setting Parameters .............................................................................................................. 7-24

Certificate Management ............................................................................................................. 7-25

Chapter 8 - Wireless PAN Communications with Bluetooth

Overview............................................................................................................................................. 8-1

Powering Up the Bluetooth Radio Driver .................................................................................... 8-1

Setting Up Your Bluetooth Card ..................................................................................................8-1

Assign COM Ports .............................................................................................................................. 8-2

Discover Bluetooth Device(s)............................................................................................................. 8-3

Bond With Discovered Device(s)................................................................................................. 8-3

View Device Properties................................................................................................................ 8-5

Set Up Your Favorite Device ....................................................................................................... 8-6

Change Views............................................................................................................................... 8-6

Delete a Device From the Folder .................................................................................................8-7

Turn Radio Transmitter ON/OFF ....................................................................................................... 8-8

Bluetooth ActiveSync ......................................................................................................................... 8-9

Bluetooth LAN Access ..................................................................................................................... 8-11

OBEX................................................................................................................................................ 8-14

Exchange Business Cards........................................................................................................... 8-14

Send a Contact............................................................................................................................ 8-15

Send a File .................................................................................................................................. 8-16

Browse Remote Device .............................................................................................................. 8-18

Receive Contact or File ............................................................................................................. 8-22

Enable File Sharing .................................................................................................................... 8-22

Using the Dialer ................................................................................................................................ 8-24

Get Connected Wizard...................................................................................................................... 8-26

Dial-up to Your Network .................................................................................................................. 8-29

vi Dolphin® 9500/9550 Mobile Computer User’s Guide

Chapter 9 - Applications

Calendar: Scheduling Appointments and Meetings............................................................................ 9-1

Using the Summary Screen .......................................................................................................... 9-3

Creating Meeting Requests .......................................................................................................... 9-3

Contacts............................................................................................................................................... 9-4

Using the Summary Screen .......................................................................................................... 9-6

Tasks ................................................................................................................................................... 9-7

Using the Summary Screen .......................................................................................................... 9-9

Notes ................................................................................................................................................. 9-10

Inbox ................................................................................................................................................. 9-12

Synchronizing E-mail Messages ................................................................................................ 9-12

Connecting Directly to an E-mail Server ................................................................................... 9-12

Using the Message List .............................................................................................................. 9-13

Composing Messages ................................................................................................................. 9-15

Managing E-mail Messages and Folders.................................................................................... 9-15

Folder Behavior with a Direct Connection to an E-mail Server ................................................ 9-16

Pocket Internet Explorer ................................................................................................................... 9-17

Accessing Pocket Internet Explorer ........................................................................................... 9-17

Browse the Internet on Your Terminal....................................................................................... 9-17

The Mobile Favorites Folder...................................................................................................... 9-18

Creating and Synchronizing Mobile Favorites........................................................................... 9-18

Using AvantGo

Companion Programs........................................................................................................................ 9-21

Pocket Word...................................................................................................................................... 9-21

Using Pocket Word .................................................................................................................... 9-21

Typing Mode .............................................................................................................................. 9-22

Writing Mode ............................................................................................................................. 9-23

Drawing Mode............................................................................................................................ 9-24

Pocket Excel...................................................................................................................................... 9-25

Tips for Working in Pocket Excel.............................................................................................. 9-25

Channels ......................................................................................................... 9-19

Chapter 10 - Dolphin 9500/9550 HomeBase

Overview........................................................................................................................................... 10-1

Dolphin 9500/9550 HomeBase Parts and Functions ........................................................................ 10-2

Front Panel ................................................................................................................................ 10-2

Rear Panel .................................................................................................................................. 10-4

Powering the HomeBase................................................................................................................... 10-5

HomeBase Serial Connector ............................................................................................................. 10-6

Charging the Main Battery................................................................................................................ 10-7

To Power a Terminal and Charge its Main Battery.................................................................... 10-7

Charging a Spare Battery Using the Auxiliary Battery Well ..................................................... 10-7

Dolphin® 9500/9550 Mobile Computer User’s Guide vii

Communications ............................................................................................................................... 10-8

Communications Types.............................................................................................................. 10-8

Equipment Requirements ........................................................................................................... 10-8

Setting up the HomeBase for RS-232 Communications ............................................................ 10-8

Setting up the HomeBase for USB Communication ................................................................ 10-10

Communicating with the Dolphin 9500/9550 Terminal .......................................................... 10-12

Verifying Communication........................................................................................................ 10-12

Verifying Data Transfer ........................................................................................................... 10-12

Mounting the HomeBase ................................................................................................................ 10-13

Desk Mounting ......................................................................................................................... 10-13

Wall Mounting ......................................................................................................................... 10-13

Chapter 11 - Dolphin 9500/9550 Mobile Base

Overview........................................................................................................................................... 11-1

Mobile Base Parts and Functions...................................................................................................... 11-2

Front Panel ................................................................................................................................. 11-2

Bottom Panel .............................................................................................................................. 11-3

Powering the Dolphin Terminal........................................................................................................ 11-4

Charging the Dolphin Terminal ................................................................................................. 11-4

Installing the Dolphin Mobile Base .................................................................................................. 11-5

Mounting the Mobile Base ......................................................................................................... 11-5

Powering the Dolphin Mobile Base ........................................................................................... 11-6

Setting the Mobile Base Up for Communications ............................................................................ 11-7

Connecting the Cables................................................................................................................ 11-7

Mobile Base Serial Connector.................................................................................................... 11-8

Configuring the Dolphin Terminal............................................................................................. 11-8

Chapter 12 - Dolphin 9500/9550 ChargeBase

Overview........................................................................................................................................... 12-1

Dolphin ChargeBase Parts and Functions......................................................................................... 12-2

Front Panel ................................................................................................................................ 12-2

Back Panel.................................................................................................................................. 12-2

Power Supply ............................................................................................................................. 12-3

Supplying Power to the ChargeBase................................................................................................. 12-3

Inserting and Removing Terminals................................................................................................... 12-4

Inserting...................................................................................................................................... 12-4

Removing ................................................................................................................................... 12-4

Charging Terminals in the ChargeBase ............................................................................................ 12-5

Mounting the ChargeBase................................................................................................................. 12-6

Bottom Panel .............................................................................................................................. 12-6

Using the DIN Rail..................................................................................................................... 12-6

Using the Mounting Brackets..................................................................................................... 12-8

viii Dolphin® 9500/9550 Mobile Computer User’s Guide

Chapter 13 - Dolphin 9500/9550 QuadCharger

Overview........................................................................................................................................... 13-1

Dolphin QuadCharger Parts and Functions ...................................................................................... 13-1

Front Panel ................................................................................................................................ 13-1

Rear Panel................................................................................................................................... 13-2

Supplying Power to the QuadCharger .............................................................................................. 13-3

Inserting and Removing Battery Packs............................................................................................. 13-3

Storing Batteries ......................................................................................................................... 13-3

Charging Batteries in the QuadCharger............................................................................................ 13-3

Using the Battery Analyzer............................................................................................................... 13-4

To Analyze a Battery.................................................................................................................. 13-4

Mounting the QuadCharger .............................................................................................................. 13-5

Troubleshooting ................................................................................................................................ 13-6

Chapter 14 - Warranty, Support, and Service

Limited Warranty.............................................................................................................................. 14-1

How to Extend Your Warranty .................................................................................................. 14-1

Return Information............................................................................................................................ 14-2

Calling for an RMA Number...................................................................................................... 14-2

Service and Repair Locations..................................................................................................... 14-2

Shipping...................................................................................................................................... 14-2

Repair ......................................................................................................................................... 14-2

Technical Assistance......................................................................................................................... 14-3

Assistance Online ....................................................................................................................... 14-3

Appendix A - Keyboards

Overview............................................................................................................................................ A-1

General Windows Keyboard Shortcuts ....................................................................................... A-1

43-Key Alpha/Numeric Keyboard .................................................................................................. A-2

Blue Key Functions and Characters ............................................................................................ A-2

Red Key Functions and Characters ............................................................................................. A-3

Key Combinations....................................................................................................................... A-3

35-Key Numeric/Alpha Keyboard..................................................................................................... A-5

Blue Key Functions and Characters .......................................................................................... A-5

Key Combinations....................................................................................................................... A-6

56-Key Full Alpha/Numeric .............................................................................................................. A-7

Key Combinations....................................................................................................................... A-9

Com Port Assignment Table ........................................................................................................... A-10

Dolphin® 9500/9550 Mobile Computer User’s Guide ix

x Dolphin® 9500/9550 Mobile Computer User’s Guide

Introduction

Congratulations on the Purchase of Your New Dolphin 9500 or Dolphin 9550 Mobile Computer!

You have made a wise choice in selecting the Dolphin, a device known worldwide for its ergonomic form factor, light-weight, rugged design and single-handed data collection capabilities.

Ergonomics

The patented shape of the Dolphin 9500 fits into either hand comfortably with major function keys that are easy to access. The adjustable hand strap on the back panel ensures a secure grip enabling true, one-handed operation. The integrated pistol-grip handle on the Dolphin 9550 provides intuitive point-and-shoot scanning over extended periods of use.

Rugged Design

Dolphin 9500/9550 terminals are the most durable mobile computers on the market. Their rugged design can withstand repeated five-foot drops onto a concrete floor, extreme temperatures, and high humidity, moisture, and dust conditions. The terminals are independently

to meet IP64 specifications.

Mobile Computing

Built to last, the Dolphin’s durably built case houses

• A low-power, high-resolution digital image engine for omni-directional and auto-discrimination decoding of most bar code symbologies; see Bar Code Symbologies Supported on page 2-5.

• Co-located and integrated 802.11b and Bluetooth

• An Intel

• A Microsoft

• 64 MB RAM and 32 MB Flash memory configuration for ample and secure data storage

• An optional Secure Digital (SD) memory interface for additional memory capabilities

You can also install custom software applications, making the Dolphin 9500/9550 the ultimate mobile data collection solution for your enterprise needs.

X-Scale 400MHz RISC microprocessor for fast processing

Windows® for Pocket PC platform that is easily programmable with standard programming tools

wireless radios for real-time data collection applications (optional)

Additional Features

The Dolphin 9500/9550 features:

• Long-lasting Lithium Ion (Li-ion) batteries

• A large, easy-to-read 1/4 VGA (240 x 320) color or monochrome backlit touch screen that can display text or graphics

• Three keyboard options: 43-key alpha/numeric, 35-key numeric/alpha, and 56-key full alpha/numeric

• An industrial-grade connector that supports serial and USB communications, power in for charging and power, and power out to peripheral devices

• A full suite of compatible peripheral devices

• Decoding of stacked linear and matrix codes

• Digital picture capability

• Optical Character Recognition (OCR) functionality

• Audio jack for headset use

• IrDA port

• Speaker

• Microphone

Application Development Tools

• Dolphin SDK for Pocket PC 2002 with embedded VB or C++

• Dolphin.NET SDK for Pocket PC 2002 with Visual Studio.NET 2003

This User’s Guide

The Dolphin 9500/9550 Mobile Computer User’s Guide is designed to provide you with the information you need to make the most of your Dolphin terminal. Sections on the basics, safety, battery use, accessories, and service make this guide a complete source of information.

Dolphin® 9500/9550 Mobile Computer User’s Guide 1 - 1

Required Safety Labels

REV# REV DESCRIPTION

DRAWING NO.

DATE

ECN#

REV# REV DESCRIPTION

DRAWING NO.

DATE

ECN#

The Dolphin 9500/9550 mobile computer meets or exceeds the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Please read these guidelines carefully before using your Dolphin mobile computer.

Location

Safety labels appear on the back panel of both terminals. On the Dolphin 9500 units, the required information is contained in the label. On the Dolphin 9550, some required information is embedded in the plastic and the rest is in the label.

Dolphin 9500 Dolphin 9550

Safety labels appear here. Safety information is

Safety labels appear here.

embedded in the plastic here.

Dolphin 9500/9550 Batch Terminal

The following are the required safety labels for batch terminals that appear on the back panel:

Dolphin 9500 Dolphin 9550

FOR HOME OR OFFICE USE

Tested to Comply With FCC Standards This Class B Digital apparatus complies with

Canadian ICES-003. Cet appariel numerique de la

Classe B est conforme a la norme NMB-003 du Canada.

Opening Voids Warranty.

No user serviceable parts.

Made in USA of US & imported parts.

Hand Held Products, Inc. Skaneateles Falls, NY

1 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide

N10410

www.hhp.com

N10410

Hand Held Products, Inc. www.hhp.com

Regulatory and Safety Approvals for all Dolphin 9500/9550 Terminals

Parameter Specification

U.S.A Canada European Community

FCC Part 15, Class B ICES-003 EN 55022 (CISPR 22) Class B EN60950 EN60825-1 EN55024: 1998

The CE Mark on the product indicates that the system has been tested to and conforms with the provisions noted within the 89/336/EEC Electromagnetic Compatibility Directive and the 73/23/EEC Low Voltage Directive.

For further information, please contact: Hand Held Products, Inc.

Nijverheidsweg 9 5627 BT Eindhoven The Netherlands

HHP shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive.

Dolphin® 9500/9550 Mobile Computer User’s Guide 1 - 3

Dolphin 9500/9550 WLAN or WPAN Radio

REV# REV DESCRIPTION

DRAWING NO.

DATE

ECN#

REV# REV DESCRIPTION

DRAWING NO.

DATE

ECN#

REV# REV DESCRIPTION

DRAWING NO.

DATE

ECN#

REV# REV DESCRIPTION

DRAWING NO.

DATE

ECN#

REV# REV DESCRIPTION

DRAWING NO.

DATE

ECN#

REV# REV DESCRIPTION

DRAWING NO.

DATE

ECN#

The Dolphin® 9500/9550 RF terminal is designed to comply with the most current applicable standards on safe levels of RF energy developed by the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) and has been recommended for adoption by the Federal Communications Commission (FCC).

802.11b

The following is the required safety label that appears on the back panel of Dolphin RF terminals equipped with an 802.11b radio:

Dolphin 9500 Dolphin 9550

FOR HOME OR OFFICE USE

Tested to Comply With FCC Standards This Class B Digital apparatus complies with

Canadian ICES-003. Cet appariel numerique de la

Classe B est conforme a la norme NMB-003 du Canada.

0681

FCC ID: HD5950003 Canada: 1693B9503

Hand Held Products, Inc. www.hhp.com

Bluetooth

The following is the required safety label that appears on the back panel of Dolphin RF terminals equipped with a Bluetooth radio:

Dolphin 9500 Dolphin 9550

FOR HOME OR OFFICE USE

Tested to Comply With FCC Standards This Class B Digital apparatus complies with Canadian

ICES-003. Cet appariel numerique de la Classe B est conforme a la

norme NMB-003 du Canada.

Contains Socket Radio FCC ID: LUBBTM-1

Canada: 1693B9504

No user serviceable parts.

Opening Voids Warranty.

N10410

No user serviceable parts.

Opening Voids Warranty.

Made in USA of US & imported parts.

N10410

Made in USA of US & imported parts.

0681

Hand Held Products, Inc.

www.hhp.com

Canada: 1693B9503FCC ID: HD5950003

Hand Held Products, Inc.

www.hhp.com

Canada: 1693B9504FCC ID: LUBBTM-1

N10410

0681

N10410

0681

Socket Radio

Hand Held Products, Inc.

www.hhp.com

802.11b and Bluetooth

The following is the required safety label that appears on the back panel of the RF terminals equipped with an 802.11b and a Bluetooth radio combination:

Dolphin 9500 Dolphin 9550

FOR HOME OR OFFICE USE

Tested to Comply With FCC Standards This Class B Digital apparatus complies with

Canadian ICES-003. Cet appariel numerique de la

Classe B est conforme a la norme NMB-003 du Canada.

N10410

www.hhp.com

Hand Held Products, Inc.

0681

FCC ID: HD5950006 Canada: 1693B9506

1 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide

Made in USA of US & imported parts.

Opening Voids Warranty.

No user serviceable parts.

Canada: 1693B9506

Hand Held Products, Inc.

www.hhp.com

0681

FCC ID: HD5950006

N10410

FCC Compliance

Dolphin mobile computers meet or exceed all applicable standards and have been manufactured to the highest level of quality.

Dolphin 9500/9550 Batch Terminal

Dolphin 9500/9550 Batch terminals comply with part 15 of the FCC rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

Dolphin 9500/9550 RF Terminal with 802.11b and/or Bluetooth Radio

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help. If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user

may find the following booklet helpful: “Something About Interference.” This is available at FCC local regional offices. Our company is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by our company. The correction is the responsibility of the user. Use only shielded data cables with this system.

In accordance with FCC 15.21, changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. To maintain compliance with FCC RF exposure guidelines for body-worn operation, do not use

accessories that contain metallic components and ensure that the terminal is at least 15mm (0.6 inches) from the body.

Canadian Compliance

This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.

Dolphin® 9500/9550 Mobile Computer User’s Guide 1 - 5

RF, Regulatory, and Safety Agency Approvals

Parameter Specification

RF Approvals

U.S.A Canada Europe Mexico

FCC Part 15.247 RSS 210 ETS 300 328 Telecom RCPHAD002-485

Dolphin 9500/9550 802.11b and/or Bluetooth R&TTE Compliance Statement

The HHP Dolphin 9500RF and Dolphin 9550RF are in conformity with all essential requirements of the R&TTE Directive (1999/ 5/EC). This equipment has been assessed to the following standards:

Parameter Specification

R&TTE EN 300 328-2:2000

EN 301 489-1 (August 2000) EN 301 489-17 (Sept. 2000) EN 60950: 1992 Incl Amdt 1-4,11 EN 50361: 2001

This product is marked with in accordance with the Class II product requirements specified in the R&TTE Directive, 1999/5/EC.

The equipment is intended for use throughout the European Community. Its authorization for use in France is restricted as follows:

PAN European Frequency Range: 2.402 - 2.480 GHz Restricted Frequency Range for use in France: 2.448 - 2.480 GHz

Pacemakers, Hearing Aids and Other Electrically Powered Devices

Most manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires devices to operate properly in an EM Field with a strength of 3V/m over a frequency range of 26 to 1000MHz.

The maximum allowable field strength emitted by the Dolphin is 0.3V/m according to Subpart B of Part 1 of the FCC rules. Therefore, the Dolphin RF has no effect on medical devices that meet the IEC specification.

Microwaves

The radio in the Dolphin RF terminal operates on the same frequency band as a microwave oven. Therefore, if you use a microwave within range of the Dolphin RF terminal you may notice performance degradation in your wireless network. However, both your microwave and your wireless network will continue to function.

The Dolphin Batch terminal does not contain a radio, and therefore, is not affected by microwave ovens.

Care and Cleaning of the Dolphin 9500/9550

When needed, clean the image engine window and the LCD display with a clean, non-abrasive, lint-free cloth. The terminal can be cleaned with a damp cloth.

1 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide

Getting Started

Overview

The Dolphin 9500/9550 mobile computer is designed for easy, single-handed mobile data collection. Each mobile computer is equipped with an Intel PXA255 400MHz RISC processor for fast processing and is built to run the Pocket PC 2002 platform.

Dolphin 9500/9550 computers are available with different types of 2D imagers and wireless radios to meet most any enterprise mobile data collection requirement. There are three keyboard options and a 240 x 320 pixel, backlit 1/4 VGA display available in color or monochrome.

The Dolphin 9500/9550 platform contains an integrated imager that can take digital images of damaged packages and recipient signatures, for example, in addition to decoding standard linear and two-dimensional symbologies.

Adapting the Dolphin to Your Environment

The Dolphin 9500/9550 comprises one element of an enterprise data collection system that includes various models, peripherals, and accessories that you can combine to suit your exact needs.

Dolphin® 9500/9550 Mobile Computer User’s Guide 2 - 1

Dolphin 9500/9550 Models and Options

HHP’s family of Dolphin 9500/9550 mobile data collection terminals includes these models:

Dolphin 9500 Batch

This is a Pocket PC mobile computer with a unique, ergonomic shape designed for single-handed use. The standard Dolphin 9500 is available with 64 MB RAM and 32 MB non-volatile Flash. The industrial, mechanical connector supports serial RS-232 up to 115 Kbps and USB communications up to 12 Mbps. It also features an IrDA infrared port to communicate data to portable printers and IrDA compliant devices.

For additional functionality, an integrated digital imager is available for imaging and decoding. For additional memory, an optional Secure Digital (SD) memory interface is also available.

Dolphin 9550 Batch

This mobile computer offers the same enhanced productivity features of the Dolphin 9500 terminal with the added convenience of an integrated pistol grip-style form factor for high volume scanning applications.

Dolphin 9500/9550 WLAN (802.11b)

These terminals integrate the basic functionality of the Batch terminals with an integrated, IEEE 802.11b direct sequence radio that enable communication with a host computer through a wireless local area network (WLAN).

Dolphin 9500/9550 WPAN (Bluetooth)

This terminal allows Bluetooth communications to Bluetooth enabled devices such as printers, mobile phones, access points, Bluetooth-enabled PCs, etc.

Dolphin 9500/9550 WLAN and WPAN (802.11b and Bluetooth)

This terminal features co-located 802.11b and Bluetooth radios, which means that your terminal contains the capabilities of both radios while being able to switch between them.

Image Engine Options

Dolphin 9500/9550 terminals may be equipped with one of the following:

• IMAGETEAM™ 4100SR: green aimer scans from 2.5 to 12.5 in. (6.3 to 32 cm.)

• IMAGETEAM™ 4100SF: green aimer scans from 2.1 to 8.9 in. (5 to 22.6 cm.)

• IMAGETEAM™ 4100HD: green aimer scans from 2.2 to 6.5 in. (5.6 to 16.5 cm). Specifications are for 100% UPC Code.

2 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide

Dolphin 9500/9550 Peripherals

Each of the following items is sold separately to enhance your Dolphin 9500/9550 terminals capabilities.

Dolphin HomeBase™

The Dolphin HomeBase charging and communication cradle supports both RS-232 and USB communications, which enable it to interface with the majority of PC-based enterprise systems. When a terminal is seated in the HomeBase, its main battery pack charges in less that four hours. In addition, the HomeBase contains an auxiliary battery well that charges a spare Li-ion battery.

For more information, see Dolphin 9500/9550 HomeBase on page 10-1.

Dolphin Mobile Base

The Dolphin Mobile Base charging and communication cradle is designed specifically for in-premise and in-transit data collection applications. It features a flexible mounting bracket, a cigarette lighter adapter, and power cable to adapt it to your environment.

When a terminal is seated in the Mobile Base, its main battery pack charges in less that four hours. The serial connector supports RS-232 communication and power out to peripheral devices, such as hand held scanners.

For more information, see Dolphin 9500/9550 Mobile Base on page 11-1.

Dolphin ChargeBase

The Dolphin ChargeBase is a four-slot charging cradle that holds, powers, and charges a terminal in each slot.

For more information, see Dolphin 9500/9550 ChargeBase on page 12-1.

Dolphin Net Base

The Dolphin Net Base is a four-slot charging/communication cradle that holds, powers, charges, and communicates with the terminal in each slot. Communications occurs via Ethernet and dynamically-assigned IP addresses.

For more information about the Dolphin Net Base, please consult the Dolphin 9500/9550 Net Base Quick Start Guide.

Dolphin QuadCharger™

The Dolphin QuadCharger is a four-slot charging station for Dolphin Li-ion battery packs. It can charge each battery in less than four hours. The fourth slot features a battery analyzer that completely resets and re-calibrates a battery and displays its resulting capacity.

For more information, see Dolphin 9500/9550 QuadCharger on page 13-1.

Dolphin® 9500/9550 Mobile Computer User’s Guide 2 - 3

Dolphin 9500/9550 Accessories

Each of the following items is sold separately to enhance your Dolphin 9500/9550 terminals capabilities.

Charging/Communication Cables

USB and serial cables connect the Dolphin 9500/9550 directly to both a peripheral device for communication and a power source for charging.

Dolphin Mobile Charger

This charging cable plugs the terminal directly into a vehicle cigarette lighter/power port to power the terminal and charge the battery pack. This accessory converts the 12 Volts out of the vehicle to the 9 Volts required by the terminal.

Protective Enclosure

This enclosure wraps around the terminal to protect it from wear and tear.

Protective Holster

The protective holster secures the terminal for mobile use.

Dolphin Mobile Mount

The Dolphin Mobile Mount solution secures the Dolphin 9500 computers in place in the cab of any vehicle. Used in conjunction with the Mobile Charger, Dolphin terminals can be adapted to almost any in-transit environment.

Li-ion Battery Pack

The 7.4v, 14.8 watt hour Li-ion rechargeable battery pack provides the main power supply for Dolphin 9500/9550 terminals.

2 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide

Bar Code Symbologies Supported

Symbology type Symbologies supported

1D Symbologies Codabar

Code 3 of 9 Code 11 Code 32 Pharmaceutical (PARAF) Code 93 Code 128 EAN with Add-On and EAN with Extended Coupon Code EAN-13 Interleaved 2 or 5 Matrix 2 of 5 Plessey PosiCode RSS Straight 2 of 5 IATA Straight 2 of 5 Industrial Telepen Trioptic Code UCC/EAN-128 UPC and UPC-A

2D Symbologies Aztec

Code 16K Composite Data Matrix MaxiCode OCR PDF417 QR RSS

Composite Codes Aztec Mesa

Codablock F EAN·UCC RSS-14

OCR Codes OCR A and OCR B

Postal Codes Postnet and most international 4 state codes

Australian Post British Post Canadian Post China Post Japanese Post KIX (Netherlands) Post Korea Post Planet Code

Dolphin® 9500/9550 Mobile Computer User’s Guide 2 - 5

Using the Dolphin 9500/9550 for the First Time

Step 1. Unpack the Carton and Verify its Contents

Verify that the carton contains the following items:

• Dolphin 9500/9550 mobile computer (the terminal)

• Main battery pack (7.4v Li-Ion)

• Microsoft Companion CD

• Dolphin 9500 Quick Start Guide Be sure to keep the original packaging in the event that the Dolphin terminal should need to be returned for service. For details,

see Return Information on page 14-2. Each order includes a Dolphin Software Development Kit and User’s Guide CD; verify that you received this CD with your order.

If you ordered accessories for your terminals, verify that they are also included with the order.

The Dolphin 9500 Handstrap

The Dolphin 9500 ships with the handstrap installed and fastened with a clip on the bottom panel; see Bottom Panel Features on page 3-9. To install the battery pack, you must detach the handstrap.

To detach the handstrap, push the clip of the handstrap down and away from the terminal. Move the strap up and away from the bottom panel.

To re-attach the handstrap, slide the clip back into place on the bottom panel.

Step 2. Install the Main Battery Pack

Use only the Li-ion battery packs provided by HHP. The use of any battery pack not sold/manufactured by HHP in the Dolphin 9500/9550 terminal will

void your warranty and may result in damage to the Dolphin terminal or battery.

1. Unpack the Li-ion battery pack. Hold the terminal with the front panel (keyboard) facing down. On the Dolphin 9500, detach the handstrap.

2. Take the battery and insert the end without the locking tab into the top of the battery well and push down with a hinging motion until the locking tab snaps.

3. On the Dolphin 9500, re-attach the handstrap.

To Remove the Main Battery Pack

1. Detach the handstrap (on the 9500).

Handstrap

Clip

2. Press the locking tab on the battery pack away from the bottom panel, and pull the battery pack up with a hinging motion.

Step 3. Charge the Main and Backup Batteries

The power supply for the Dolphin mobile computer consists of two types of battery power: the main battery pack installed on the back panel and the backup battery that resides inside the terminal.

The main battery powers the terminal. The internal backup battery charges off the main battery and maintains the application data stored in RAM and system clock for up to 30 minutes when the terminal’s main battery pack is completely discharged or removed.

Before initial use - The terminals are shipped with both batteries discharged of all power. Charge the main battery pack for a minimum of four hours before initial use.

When installed in the terminal, the battery pack can be charged in the HomeBase, Mobile Base, or with the appropriate charging cable. When not installed in the terminal, battery packs can be charged in the QuadCharger or the auxiliary well of the HomeBase.

Time to Charge - Four hours for the main battery pack, eight hours for the internal backup battery the first time.

2 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide

Use only Dolphin 9500 series peripherals, power cables, and power adapters. Use of peripherals, cables, or power adapters not sold/manufactured by HHP will void the warranty and may damage the terminal.

Using the Dolphin HomeBase

1. Connect the HomeBase to the power supply provided by HHP.

2. Slide the terminal (with installed battery pack) into the terminal well until the Dock LED lights solid green to indicate that the terminal is properly seated.

3. The battery pack begins charging.

Charging a Spare Battery Pack

The HomeBase features an auxiliary battery well. Insert a spare battery pack into this well and the battery charges in four hours. The auxiliary battery well charges batteries independently of the terminal well.

Using the Mobile Base

1. Connect the Mobile Base to the appropriate power source using an HHP cable.

H I

5 0

P O

W E

A B

N T

S E

N D

;

F 2

F 3

F 6

N S

S P

C T

A L

D O

C K

A U

X B

A T

T E

R Y

C O

M M

2. Slide the terminal (with installed battery pack) into the terminal well until the Dock LED lights solid green to indicate that the terminal is properly seated.

3. The battery pack begins charging.

Other Charging Options

When the Li-ion battery is installed in the terminal, connect a charging/communication cable such as the Mobile Charger to the 17-pin connector and plug the cable into a power outlet.

When the Li-ion battery is not installed in the terminal, place the battery pack in the Dolphin QuadCharger.

COMM

Dolphin® 9500/9550 Mobile Computer User’s Guide 2 - 7

Step 4. Initialize the Mobile Computer

1. When power is applied from a newly installed battery, the decode LED lights and the scan LED blinks for approximately three seconds. Do NOT press any keys while the terminal is booting up.

2. The terminal initializes and the HHP splash screen displays for a few seconds. The Build numbers indicate the software version number.

Build: 5.XX/5.XX/5.XX

Bootloader

Keyboard

Kernel

3. The system performs a hard reset. When the display activates again, follow the instructions that appear.

Step 5. Align the Screen

You are prompted to align the screen by tapping the target five times. Use the stylus provided by HHP.

Tap the target firmly and accurately at each location on the screen. The target will continue to move until the screen is aligned.

• Alignment should always be performed with a stylus designed for touch screen applications. The small point is required for

accurate calibration.

• Press the stylus firmly into the center of the cross-hair target once and release. Do not “double-tap” the target.

• You can re-align the screen at any time by going to

Start > Settings > System tab > Screen.

Step 6. Complete the Screens

After aligning the screen, follow the directions on the screen which take you through a simple exercise showing how to use the stylus and pop-up menus.

2 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide

Note:

HHP recommends using screen protectors for Dolphin 9500/9550 terminals; especially for those terminals used within applications that require high-volume interfacing with the touch screen. Screen protectors help prevent damage to the touch screen and are easily installed. Screen protectors can be purchased at any major computer retail store or directly from HHP, Inc. Please contact HHP directly for part numbers and pricing.

Step 7. Set the Time Zone

After screen alignment is completed, the Location screen shown below displays.

Use the drop-down list to select your time zone, and tap You set the time and date manually. See Setting the Time and Date on page -10.

After setting the time zone, you are finished with the initial setup of your Dolphin mobile computer. The system begins autoinstalling.

Dolphin® 9500/9550 Mobile Computer User’s Guide 2 - 9

Next. This does not necessarily set the correct time; only the time zone.

Step 8. Autoinstall

For each program that loads, a status bar indicates that the program is loading. Autoinstall occurs after each hard reset. Do NOT touch the keyboard or the screen while programs are loading.

All configurations of the Dolphin 9500/9550 install HHP Demos and HHP Utilities. If the terminal is configured with a wireless radio, the appropriate radio drivers (*.cabs) and utilities for each radio install.

After Autoinstall is complete, the terminal performs a soft reset automatically. When it finishes booting up after the soft reset, the Today screen appears; see Today Screen on page 4-2.

Setting the Time and Date

You need to re-set the time and date after every hard reset of the terminal. It is a good idea to set the time and date now before you begin using the device.

To set the time and date, go to Start > Settings > Systems tab > Clock to set the date and time.

Step 9. Verifying Operations with HHP Demos

The Dolphin 9500/9550 mobile computer comes loaded with HHP Demos you can use to verify imaging and decoding.

Verify Imaging

The Image Demo enables you to use the imager to capture an image.

1. Go to

2. Point the terminal at an object and press the SCAN key. A preview of the object appears on the terminal screen.

3. Release the SCAN key. The image is captured. By default, the image saves to the My Device folder as “imagedemo.jpg.” To

4. Press the ESC key to close the demo.

For more information about taking an image, see Imager on page 4-6.

2 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide

Start > HHP Demos > Image Demo. The image demo opens.

save to a different location, go to

File > Save As and select a new location.

Verify Decoding

The Scan Demo enables you to decode a sample bar code.

1. Go to

2. Aim the terminal at a bar code and press the SCAN key. The scan LED lights red, and a green aimer beam projects out from

3. When a good scan is obtained, the decode LED lights solid green and the terminal beeps. The bar code readout appears on

4. Press the ESC key to close the demo.

Start > HHP Demos > Scan Demo.

the scanner.

the screen.

Sample Bar Codes

You can use the following bar codes to verify decoding:

Sample 128 Sample PDF417

Code 128 PDF417 Test Message

For more information, see Decoding on page 4-6.

Dolphin® 9500/9550 Mobile Computer User’s Guide 2 - 11

Resetting the Terminal

Soft Reset (Warm Boot)

You would perform a soft reset if the terminal fails to respond. The soft reset re-boots the device without losing RAM data.

1. Press and hold the Control (CTRL) and the Shift (SFT) keys for approximately five seconds.

2. The decode and scan LEDs flash for approximately three seconds as the terminal resets.

3. When the reset is complete, the Today screen displays.

Hard Reset (Cold Boot)

A hard reset resets the operating system, restores the terminal back to factory defaults, and resets the terminal after a bootloader, keyboard, and kernel upgrade.

A hard reset erases all of the data stored in RAM memory and all RAM installed applications.

1. Press and hold the Control (CTRL) and the Escape (ESC) keys for approximately five seconds.

2. The decode and scan LEDs light for approximately three seconds.

3. The terminal re-initializes (see page 2-8 for details).

Suspend Mode

To put the Dolphin terminal into suspend mode manually, press and hold the POWER key. The terminal goes into suspend mode automatically when the terminal is inactive for a programmed period of time. For more information, see Power on page 5-11.

To wake the Dolphin terminal from suspend mode, press the Power or SCAN key. The Dolphin terminal also goes into suspend mode if you remove the main battery pack while the terminal is powered on. To

wake the Dolphin terminal from suspend mode, simply install a fully charged battery. The terminal powers on.

If the main battery and back-up battery are ever fully discharged of power, the terminal performs a hard reset when power is restored. The terminal will be restored to its original state. All data stored in RAM memory will be lost.

2 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide

Dolphin 9500/9550 Overview

System Features

Processor

The Dolphin 9500/9550 terminal is equipped with an Intel X-Scale 400MHz RISC microprocessor that runs on a 100 MHz RAM BUS, making it one of the most powerful Pocket PC platforms on the market.

Operating System

The Pocket PC platform is a compact, highly efficient, scalable operating system. Its open architecture facilitates development of applications for energy-efficient data collection devices like the Dolphin 9500/9550 terminal.

Memory

Main Board/IPSM - The standard memory configuration is 64 MB RAM and 32 MB non-volatile Flash. Secure Digital Card (SD) - Dolphin 9500/9550 terminals contain one Secure Digital (SD) memory interface for additional

application and data storage. You can order memory upgrades of 64 MB, 128 MB, and 256 MB. Each terminal contains an access door that makes the SD memory user-accessible. However, when that access door is fastened securely and properly, the terminal’s environmental rating is preserved.

For more information about each kind of memory, see Memory on page 5-8.

Wireless Radio Options

For more information, see Radio Options on page 4-18.

Dolphin® 9500/9550 Mobile Computer User’s Guide 3 - 1

Front Panel Features

This section describes features on the Dolphin 9500/9550 terminal front panel.

Decode LED

Magnesium top cover

Navigation keys

Keyboard

DOLPHIN 9500

POWER

SCAN

SFT

NUM

123

456

789

-0

F1 F2 F3 F4

F5 F6 F7 F8

START INS BKSP DEL

CTRL ALT

Scan LED

Display

SCAN key

ESC

TAB

ENT

SEND

END

LEDs

The two light emitting diodes (LEDs) located at the top of the LCD display flash and illuminate during resets and scanning/imaging. Both can be programmed by various software applications.

Scan LED - Located in the upper right corner, this LED lights red when you press the SCAN key.

Decode LED - Located in the upper left corner, this LED lights green when a scanned bar code is successfully decoded.

Display

The Dolphin 9500/9550 terminals feature a 3.5” liquid crystal display (LCD) touch screen and is covered with an industrial, protective lens. The video graphic array (VGA) resolution is 1/4 (240 X 320 pixel). The touch screen is activated with the stylus (included with the terminal) or a finger. The LCD display is available in monochrome and color.

Color - The color LCD is 16 bits/pixel and uses active display or thin film transistor (TFT) technology. The backlight for the display illuminates when the screen is touched, but not when the Backlight key is pressed.

3 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide

Monochrome - The monochrome LCD is grayscale and 4 bits/pixel. The backlight illuminates when the touch screen or the Backlight key is pressed. Monochrome units contain an addition contrast setting to enhance readability.

For more information about the Backlight, see Adjusting the Backlight on page 4-15.

SCAN Key

The SCAN key is centrally located for easy access with the right or left hand. When pressed, the SCAN key activates the scanner/imager. The SCAN key also functions as an on or system wakeup control for the terminal.

Navigation Keys

The centrally-located navigation keys enable you to move and position the cursor through software programs. The up and down arrows are programmed to perform specific functions when pressed in combination with the Blue and Red modifier keys.

Keyboard

The Dolphin 9500/9550 series features three keyboard options: 35-key numeric/alpha keyboard, 43-key numeric/alpha keyboard, and 56-key full alpha/numeric keyboard. Each keyboard is conditions and contains centrally located keys for both right- and left-hand operation. The silver background of both the keys and the overlay enhances the readability of each.

For a complete overview of each keyboard, see Using the Keyboards on page 4-9.

backlit for easy viewing in various lighting

Dolphin® 9500/9550 Mobile Computer User’s Guide 3 - 3

Back Panel Features

Because the back panel of the Dolphin 9500 and the Dolphin 9550 are different, each is featured in its own section.

Dolphin 9500

The following graphic describes features on the back panel of the Dolphin 9500 terminal.

Image Engine Window

Stylus (in slot)

Fastener for the Stylus Tether

Battery Well

(underneath the battery)

Battery

Speaker

Microphone

Image Engine Window

Dolphin 9500/9550 terminals have an optional image engine that reads and decodes linear, stacked linear (PDF417), and 2D matrix bar code symbologies. With the latest CMOS-based technology, the engine works like a digital camera and enables digital image capture, signature capture, and reading of OCR characters.

Digital images taken with the Dolphin 9500/9550 terminal have a maximum image size of 640 x 480 pixels and may have up to a 256 grayscale image definition. Files formats supported for image storage include Bitmap (.bmp), JPEG (.jpg) and Portable Network Graphics (.png).

For a frontal view of the Image Engine Window, see Image Engine Window on page 3-6.

3 - 4 Dolphin® 9500/9550 Mobile Computer User’s Guide

Speaker

The Dolphin 9500/9550 terminal has an integrated speaker that sounds audio signals as you scan bar code labels and enter data. The operating frequency range is 500Hz at 71 dB up to 80 dB. The speaker can also be used for playing sounds (e.g., WAV files).

Hand Strap

The Dolphin 9500 has an adjustable, elastic hand strap to provide a comfortable, secure grip on the terminal. It is attached to the terminal with a clip on the bottom panel; see Hand strap clip on page 3-9. If desired, the strap may be adjusted or removed.

Microphone

Dolphin 9500/9550 terminals feature an integrated microphone that provides audio input to the terminal.

Battery/Battery Well

The Battery Well is a recessed area on the back of the Dolphin that holds the Li-Ion battery pack. For more information, see Batteries on page 3-10.

Stylus and Fastener

The stylus is used to operate the touch screen. The back panel features this storage slot to hold the stylus when not in use. There is also a fastener on the back panel for stylus tethers.

Stylus tethers can be purchased separately to help you keep the stylus attached to the terminal when not in the slot to prevent loss. A stylus tether is a coiled elastic with one end to attach to the stylus and another to attach fasten to the back panel.

Dolphin® 9500/9550 Mobile Computer User’s Guide 3 - 5

Dolphin 9550

This section describes the back panel of the Dolphin 9550. It contains the same features as the Dolphin 9500 described in the previous section with the additions of

• a pistol-grip handle to hold and maneuver the terminal with greater ease,

• a scanner/imager trigger on the handle that activates the scan, and

• rubber bumpers that enable the terminal to rest safely and securely when not in use.

The following is a graphic of the 9550 back panel.

Rubber

Bumpers

Image Engine

Window

Scan Trigger

Pistol-Grip Handle

Rubber Bumper

Wrist Lanyard Fastener

Rubber Bumpers

The rubber bumpers enable the Dolphin 9550 to rest in a nose-down position on a flat surface. See Rubber Bumpers on page 3-7.

Image Engine Window

This is the front view of the window. For more information, see Image Engine Window on page 3-4.

Scan Trigger

The scan trigger provides comfortable scan activation.

Pistol Grip Handle

The comfortable, ergonomic handle is integrated into the back panel to enhance the terminals durability in rugged, realworld settings; the handle cannot be removed from the terminal. Designed specifically for rapid, high-volume scanning, the handle features rubber surface details to improve handle grip, comfort, and shock absorption.

3 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide

Wrist Lanyard Fastener

A wrist lanyard is available for Dolphin 9550 terminals that you can attach to the handle in this location an.

Rubber Bumpers

The following graphic shows the Dolphin 9550 in a nose-down position, resting on its rubber bumpers.

Rubber Bumpers

Stylus - inside the handle

Stylus

The stylus is used to operate the touch screen display. The Dolphin 9550 stores the stylus inside the pistol-grip handle.

Dolphin® 9500/9550 Mobile Computer User’s Guide 3 - 7

Side Panel Features

The following graphic shows the left, side panel.

0 5

9 N

I H

O D

IrDA Port

The Infrared Data Association or IrDA port communicates with IrDA-enabled devices such as PC’s, printers, modems, or other Dolphin 9500/9550 terminals. The maximum speed is 115kbps.

SD Memory

Dolphin 9500/9550 terminals contain an access door to an industry-standard SD memory interface. The secure digital access door seals the memory interface from moisture and particle intrusion and provides secure storage for read/write data. However, the user can open the access door manually to gain access to the SD.

You can custom-configured with SD memory of 64MB, 128MB, or 256MB. The SD memory interface does not support SDI/O or SDI/O devices.

Audio Jack

Dolphin 9500/9550 terminals contain a 2.5mm audio jack for stereo audio playback. This jack serves as both a stereo headset interface or as a microphone (on the Dolphin 9500 GSM configuration). In both cases, you must use a 2.5mm plug.

IrDA Port Audio Jack (2.5mm)

Access Door to the SD Memory

3 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide

Bottom Panel Features

This following graphics describe the bottom panel of the Dolphin 9500/9550.

Hand strap clip

Mechanical Connector

Note: Signals referenced are for a DTE device.

1102

4135146157168179

Pin # Description

1 +USB 2 PWR 3 N / C 4 N / C 5 N / C 6 N / C 7 GND 8 5V OUT 9 DTR 10 -USB 11 USB DET 12 RI 13 DSR 14 RXD 15 RTS 16 TXD 17 CTS

Mechanical Connector

The bottom panel of the Dolphin 9500/9550 features a custom, industrial-grade connector with 17 pins. When seated in a Dolphin 9500 series peripheral, the terminal is powered, the main battery charged, and communication occurs via this connector. All Dolphin 9500 series peripherals are designed to work exclusively with this connector.

The 17-pin connector can communicate with Dolphin 9500 series peripherals via RS-232 or USB. For RS-232, the maximum communication speed is 115 Kbps with a seven baud rate setting. For USB, the communication speed is 12 Mbps. If the peripheral unit is connected to a PC, this connector also transmits data. This serial port is designated as COM port 1 on the PC.

The mechanical connector also provides power out (to peripheral devices) 5V at 500mA. This means that, with the proper HHP cable, the terminal can power another device.

Dolphin® 9500/9550 Mobile Computer User’s Guide 3 - 9

Batteries

The Dolphin 9500/9550 features intelligent battery technology. It is comprised of two types of battery power: the main battery pack installed in the back panel and the backup battery located inside the terminal. They are designed to work together to prevent data loss when the terminal is in use over long periods.

Both must be completely charged before using the Dolphin 9500/9550 for the first time.

Main Battery Pack

Use only the Li-ion battery packs provided by HHP. The use of any battery pack not sold/manufactured by HHP in the Dolphin 9500/9550 terminal will void your warranty and may result in damage to the Dolphin terminal or battery.

The 7.4V, 14.8 watt hour Li-Ion battery pack is the primary power source for the Dolphin. The Li-Ion battery is designed to operate in a temperature range of -10 to 50°C (14 to 122°F). They can be stored between -30 to 80°C (-22 to 176°F).

For the location of the Li-Ion battery on the terminal, see Battery/Battery Well on page 3-5.

Charging Options

When the Li-ion battery is installed in the terminal:

• Place the terminal in a HomeBase (page 10-7) or Mobile Base (page 11-4) that is connected to an appropriate power supply.

• Connect a charging/communication cable to the mechanical connector, plug the cable into the AC adapter, and plug the

adapter cable into a power outlet.

• Connect the terminal to the Mobile Charger and vehicle power port.

When the Li-ion battery is not installed in the terminal:

• Place the battery pack in the Dolphin QuadCharger - see Charging Batteries in the QuadCharger on page 13-3.

• Place the battery pack in the auxiliary battery well of the HomeBase - see page 10-7.

Charging Time

The Li-ion battery pack requires four hours to charge completely.

Internal Backup Battery

Located inside the terminal, the backup battery is a 3.6 Volt nickel metal hydride (NiMH) battery.

Purpose

The internal backup battery prevents the terminal from being reset if you need to remove and replace the main battery pack. It retains RAM data and allows the real-time clock to remain operational for up to 30 minutes when the main battery pack is removed.

Charging

The internal backup battery is powered by the main battery pack. Therefore, charging the internal backup battery requires that the main battery pack be installed in the terminal and the terminal be connected to a charging device.

The internal backup battery must be fully charged before using the terminal for the first time. The initial charge cycle takes approximately eight hours. After that, if the internal backup battery becomes fully discharged of power, it requires a minimum of 10 hours of charging time to function normally.

If the terminal is left without the main battery pack for more than 30 minutes, the internal backup battery needs to be recharged to function according to its specifications.

Note:

Data and programs stored in flash memory are not lost even if the internal backup battery fails. However, you must reset the real-time clock using the Pocket PC time and date function; see Setting the Time and Date on page 2-10.

Guidelines

Follow these guidelines to maximize the life of the Dolphin’s backup battery:

• Keep a charged Li-Ion battery pack in the Dolphin. The internal battery prematurely discharges if there is not at least a partially

charged battery in the terminal.

• Keep the Dolphin connected to power when the terminal is not in use.

3 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide

Managing Battery Power

Data and files saved on the Dolphin 9500/9550 terminal may be stored in RAM, so it is important to maintain a continuous power supply to the terminal. When the main battery pack becomes low, the Low Battery Charge icon appears in the notification tray at the top of the screen. The Critical icon appears when the battery is critically low. There is also a Low Battery icon that appears when the backup battery is low. For details about these icons, see Status Icons on page 4-25.

Letting the backup battery become fully discharged causes the terminal to lose all data in RAM. Therefore, you should keep a charged battery pack in the Dolphin at all times. The internal battery discharges prematurely if there is not at least a partially charged battery in the terminal. When you remove a battery pack, insert another charged battery pack in the Dolphin.

The battery status indicator displays in the notification tray when the battery is low or critically low. If there is no indicator, the battery is adequately charged.

If the main battery is low and the terminal is in suspend mode, pressing the SCAN or Power button does not wake the Dolphin 9500/9550 terminal; you must replace the discharged battery with a fully charged battery.

Default Critical and Low Battery Points

The Dolphin 9500/9550 is programmed to display warnings when the battery reaches critical and low battery points. There are two entries defined in the registry:

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power]

“CriticalBatt”=dword:a

“LowBatt”=dword:19

“CriticalBatt”=dword:a

This sets the Critical Battery point to 10 percent (a hex = 10 decimal). The critical battery setting is the point at which the customer is warned that the battery charge is very low. This warning is posted every 3 minutes until the situation is corrected.

“LowBatt”=dword:19

This sets the Low battery point to 25 percent (19 hex = 25 decimal). The low battery setting is the point at which the user is notified that the battery is low. The user is notified only once for a low battery.

Setting Critical and Low Battery Points

Developers can reset these parameters in the registry from 0 (no warning) to 99 (would nearly always warn). Warnings do not appear when the terminal is on external power.

Dolphin® 9500/9550 Mobile Computer User’s Guide 3 - 11

Checking Battery Power

1. Go to Start > Settings > System tab > Power. The power settings screen appears displaying the charge status of both the installed Li-ion battery pack and the NiMH backup battery inside the terminal. This screen also displays the Suspend Mode settings for the terminal.

2. Select your time-out preferences from the drop-down lists. You can have both battery power and external power settings simultaneously.

3. Tap OK to save the changes and exit.

Storing Batteries

To maintain optimal battery performance, follow the guidelines below when storing:

• Avoid storing batteries outside the specified range of -4 to 104° F (-20 to 40°C) or in extremely high humidity.

• For prolonged storage, do not keep batteries stored in a charger that is connected to a power source.

Guidelines for Battery Use and Disposal

The following are general guidelines for the safe use and disposal of batteries:

• Use only the battery supplied, recommended, or approved by HHP.

• Replace a defective batteries immediately as it could damage the Dolphin terminal.

• Never throw a used battery in the trash. It contains heavy metals and should be recycled according to local guidelines.

• Don’t short-circuit a battery or throw it into a fire. It can explode and cause severe personal injury.

• Excessive discharge damages a battery. Recharge the battery when your terminal indicates low battery power.

• Although your battery can be recharged many times, it will eventually be depleted. Replace it after the battery is unable to

hold an adequate charge.

• If you are not sure the battery or charger is working properly, please send it to HHP or an authorized HHP service center, for

inspection.

3 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide

Dolphin 9500/9550 Technical Specifications

System Architecture

Processor:

Development Environment:

Operating Platform:

Third-Party Software:

Memory:

Data Inputs

Imager/Scanner:

1D Symbologies:

2D Symbologies:

Composite Codes

OCR Fonts:

Three Keyboard Options:

Data Outputs

Display:

I/O Ports:

Mass Storage:

Intel X-Scale PXA255 400MHz

Dolphin SDK for Pocket PC 2002 supports Embedded VB or C++ Dolphin .NET SDK for Pocket PC 2002 supports Visual Studio.NET(VB.NET and C#.NET)

Pocket PC 2002 Professional Edition

Support for Connect Terminal Emulation software (TNVT, 3270, 5250) and Java Virtual Machine (JVM) runtime

64MB RAM x 32MB non-volatile Flash

See Image Engine Options on page 2-2.

See Bar Code Symbologies Supported on page 2-5.

35-key numeric-shifted alpha, 43-key alpha-shifted numeric, and 56-key full alpha/numeric See Using the Keyboards on page 4-9.

See Display on page 3-2.

Custom, industrial-grade, mechanical connector supports

• USB communications at 12Mbps

• Serial RS-232 communication up to 115Kbps

• Charging via peripheral cradles or AC adapter cables Integrated IrDA port Speaker Microphone

User-accessible Secure Digital (SD) memory interface

Wireless Radio Options

WLAN:

WWAN: (9500 only)

WPAN:

Physical

Dimensions:

Dolphin® 9500/9550 Mobile Computer User’s Guide 3 - 13

IEEE 802.11b DSSS Authentication Methodologies: LEAP, MD5, TLS, TTLS, and PEAP

GSM/GPRS Tri-band (900, 1800, 1900 MHz) radio with accessible SIM card interface

Bluetooth radio

9.6"L x 3.45"W x 1.66"D at display (24.53 x 8.76 x 4.23 cm), 2.7"W x 1.5"D at grip (6.9 x 3.8 cm)

Dolphin 9500/9550 Technical Specifications

Weight:

Operating Temperature:

Storage Temperature:

Humidity:

Electrical Static Discharge:

Impact Resistance:

Environmental Resistance:

Power:

Other:

9500 Terminal –

Batch: 19.7 oz. (558 gm) WLAN: 20.2 oz. (573 gm) WPAN: 20 oz. (567 gm) WLAN/WPAN: 20.3 oz. (576 gm)

9550 Terminal –

Batch: 23.4 oz. (663 gm) WLAN: 23.9 oz. (677.5 gm)

14 to 122°F (-10°C to 55°C) The terminal can operate in temperatures lower than -20°C with potential degradation in

performance depending on the application

-22 to 176°F (-30°C to 80°C)

95% humidity, non-condensing

15 kv on all surfaces

Withstands multiple 5ft. (1.5m) drops onto concrete

Independently certified to meet IP64 standards for moisture and particle resistance

Lithium-Ion battery technology – 7.4V, 14.8 watt-hour main battery with hot-swappable design for fast replacement in the field

Integrated stylus with optional tether and adjustable, removable hand strap

Peripherals/Accessories

Dolphin HomeBase

Dolphin Mobile Base

Dolphin QuadCharger

Dolphin Mobile Charger

Dolphin Net Base

Dolphin ChargeBase

Charging/Communication cables

Li-Ion Battery Pack

Regulatory Approvals

FCC-CE-Radio Country:

Charging/communications cradle with auxiliary battery well. Data transfer via RS-232 serial or USB ports.

Mobile charging/communication cradle. Data transfer via RS-232 serial. Power out 5 volts for peripheral devices.

Four-slot battery charger that charges four batteries in under four hours. One slot doubles as a battery analyzer.

Charges a Dolphin terminal by plugging into a vehicle cigarette lighter/power port.

Four-slot charging/communication cradle designed for Ethernet-based communications.

Four-slot charging cradle that holds, powers, and charges a terminal in each slot.

USB or serial cables that charge and communicate with the terminal directly–without a cradle.

7.4V, 14.8 watt hour Li-ion rechargeable main battery for the Dolphin.

US/Canada, R&TTE

3 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide

Using the Dolphin 9500/9550 Mobile Computer

Entering Data

To enter data, you may:

• Use the 35-key, 43-key, or 56-key keyboards

• Capture images or scan bar code data into data fields

• Use the Soft Input Panel (SIP) to enter text

• Write directly on the screen

• Draw pictures on the screen

• Use Microsoft ActiveSync, see ActiveSync Help on your desktop computer. For information on communicating with ActiveSync, see Using

ActiveSync on page 6-2.

Touch Screen

HHP recommends using screen protectors to protect the touch screen; especially when used with applications that require highvolume interfacing with the touch screen. Screen protectors help prevent damage to the touch screen display and are easily installed. Screen protectors can be purchased at any major computer retail store or directly from HHP.

or touch screen input, use the included stylus or your finger. The method you choose depends on which one is

appropriate for your application. While there is a great deal of variation in different applications, for buttons or icons that

are close together, you generally achieve greater accuracy with the stylus. Use of other objects, such as paper clips, pencils, or ink pens can damage the input panel and will void the warranty.

ActiveSync® to synchronize or copy information from your desktop computer. For more information on

Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 1

Today Screen

When the terminal powers one for the first time, you see the Today screen. You can also display it by tapping Start and then Today. On the Today screen, you can see at a glance important information for the day.

Tap to switch to a program.

Tap to view notification messages.

Tap to change volume or mute all sounds.

Tap to change date and time.

Tap to open an item.

Your day at a glance.

Tap to create a new item.

4 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide

Tap to view connection status.

Navigation Bar

The navigation bar is located at the top of the screen. It displays the active program and current time, and allows you to switch to programs and close screens.

Tap to change volume or mute the device.

Tap to quickly select a program you have recently used.

Tap to select a program.

Tap to see additional programs.

Tap to customize the device.

Command Bar

Use the command bar at the bottom of the screen to perform tasks in programs. The command bar includes menu names, buttons, and the Input Panel button. To create a new item in the current program, tap New. To see the name of a button, tap and hold the stylus on the button. Drag the stylus off the button so that the command is not carried out.

New button.

Menu names.

Buttons.

Input panel button.

Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 3

Pop-Up Menus

With pop-up menus, you can quickly choose an action for an item. For example, you can use the pop-up menu in the contact list to quickly delete a contact, make a copy of a contact, or send an e-mail message to a contact. The actions in the pop-up menus vary from program to program. To access a pop-up menu, tap and hold the stylus on the item name of the action you want to perform the action. When the menu appears, lift the stylus, and tap the action you want to perform. Or tap anywhere outside the menu to close the menu without performing an action.

Tap and hold to display the pop-up menu.

Lift the stylus and tap the action you want.

Tap outside the menu to close it without performing an action.

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Selecting Programs

To select a program, tap Start > Programs, then the program name.

Note:

Some programs have abbreviated labels for check boxes and drop-down lists. To see the full spelling of an abbreviated label, tap and hold the stylus on the label. Drag the stylus off the label so that the command is not carried out.

Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 5

Imager

The terminal houses a compact image engine that instantly reads all popular 1D and 2D bar codes and supports omni-directional aiming and decoding for greater flexibility in real-world settings. The image engine can also capture digital images, such as signatures and pictures of damaged inventory. Images are saved in industry-standard file formats.

Decoding

The terminal supports two types of image decoding for use in various bar code reading and imaging applications: full-area imaging and Advanced Linear Decoding (ALD).

Full-area Imaging

Full-area imaging provides omni-directional reading of linear and non-linear 1D and 2D bar codes, OCR, signature capture, and picture taking. When reading all bar code types using full-area imaging, a positive read can be obtained from many positions; see Scanning Position Options on page 4-7. To achieve the best read, the aiming beam should be centered horizontally across the bar code.

ALD

ALD provides fast reading of linear and stacked linear bar codes. To achieve a positive read when reading linear 1D and PDF417 bar codes, the green aiming beam should be centered horizontally across the bar code. When ALD is enabled, the reader does not read matrix or postal codes.

To Decode a Bar Code

1. Point the Dolphin 9500/9550 terminal directly at the bar code. The imager faces straight out the top panel. The aiming beam should be oriented in line with the bar code to achieve optimal decoding. A range of 4-10 inches (10-25 cm) from the bar code is recommended.

2. Project the imager’s green aiming beam by:

• Pressing and holding the SCAN key on both the 9500 and 9550.

• Pressing and holding the Scan Trigger on the 9550.

3. The scan LED lights red.

Scan LEDDecode LED

DOLPHIN 9500

4. Center the aiming beam over the bar code.

5. When the bar code is successfully decoded, the decode LED lights green and the terminal beeps.

6. The bar code information is entered into the application in use.

4 - 6 Dolphin® 9500/9550 Mobile Computer User’s Guide

Scanning Position Options

The aiming beam is smaller when the terminal is held closer to the code and larger when it is farther from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit. Symbologies with larger bars or elements (mil size) should be read farther from the unit.

The following chart displays the imager’s aiming positions:

Linear bar code 2D Matrix symbol

Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 7

Capturing Images

The image-capture process is an intuitive, split-second operation for experienced users. By following the basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to adapt it to different application environments.

Image Preview

When the imaging process is initiated, the Dolphin 9500/9550 touch screen displays a preview of the object. This is a live video image of what the imager is currently viewing. It has a slightly degraded appearance compared to the captured image. This is normal.

The Scan Key

The Scan key captures images on both the Dolphin 9500 and the Dolphin 9550 terminals. It is the only way to capture an image on the 9500, while on the 9550, you can also use the scan trigger on the pistol-grip handle.

Image Files

The terminal is capable of saving images in a number of industry-standard file formats such as *.bmp, *.jpg and *.png. The default file format for images is a grayscale *.jpg.

The image quality and related file size are determined by the data compression method used by the software application used to take images. The average size of the image file is approximately 4-8K. However, the size of the image depends on the content of the image - the more complex the content, the larger the file size.

For the highest quality, take grayscale images.

Taking an Image

The following steps are basic guidelines for taking images:

1. Point the Dolphin 9500/9550 terminal directly at the object. The imager points straight out the top panel.

2. To preview the image:

• Press and hold the Scan key on both the 9500 and 9550.

• Press and hold the Scan Trigger on the 9550.

3. The touch screen displays a preview of the object, and the decode and scan LEDs light red.

4. Adjust the terminal’s position until the object appears on the screen the way you want it to appear in the image.

5. Hold the terminal still and release the Scan key or Scan Trigger. The scan and decode LEDs flash red, the touch screen flashes, and the captured image appears on the screen.

6. Unless otherwise specified by the application in use, the image is saved to the My Device folder (Start > Programs > File Explorer > My Device).

Uploading Images

Image files can be uploaded to a host PC via Microsoft ActiveSync and a Dolphin communication peripheral or your wireless radio connection.

4 - 8 Dolphin® 9500/9550 Mobile Computer User’s Guide

Using the Keyboards

The Dolphin 9500/9550 series features three keyboard options: 35-key numeric/alpha keyboard, 43-key alpha/numeric keyboard, and 56-key full alpha/numeric keyboard. Each keyboard is contains centrally located keys for both right- and left-hand operation. The silver background of both the keys and the overlay enhances the readability of each.

The overlay of all three keyboards are color-coded to indicate the functions performed or characters typed when the color-coded key is pressed immediately after the Red or Blue Modifier key at the bottom of the keyboard. In addition to the alpha and numeric keys, each keyboard contains function, navigation and modifier keys.

backlit for easy viewing in various lighting conditions and

43-key alpha/numeric keyboard35-key numeric/alpha keyboard

56-key full alpha/numeric keyboa

Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 9

Using the Function Keys

Name Key Function

Backlight

Backspace (BKSP)

Delete (DEL)

Enter (ENT)

Escape (ESC)

Power Key

SCAN Key

By default, the Backlight key turns the keyboard backlight on and off. See

Backlight

on page

4-15.

Adjusting the

This key appears on both the 35- and 56-key keyboards.

The BKSP key moves the cursor back one space each time the key is pressed. If you are typing text, it deletes the previous character each time it is pressed.

On the 43-key keyboard, the backspace is a shifted function; press SFT + SP to backspace. To delete a single character, press Red key + SP. To delete multiple characters, press Red key + SP and hold down the SP key.

This key appears on both the 35- and 56-keyboard. The Delete key deletes the next character forward each time the key is pressed.

On the 43-key keyboard, delete is a shifted function; press SFT + the Backlight key to delete.

The Enter key confirms data entry.

The Escape key performs a cancel action.

The Power key puts the terminal into and wakes the terminal from suspend mode.

The SCAN key activates the scan on both Dolphin 9500/9550 terminals. It also “wakes” the terminals from sleep mode. Its position allows convenient one-handed image-taking and/or bar code decoding.

Space (SP)

Tab

The Space key moves the cursor one space.

The Tab key moves the cursor to the next tab stop or the next control (on a form).

Using the Navigation Keys

Located in the center of each keyboard for easy access with either hand, the navigation keys enable you to navigate the cursor through an application screen.

Press To …

Move the cursor up one row or line.

Move the cursor down one row or line.

Move the cursor one character to the right.

Move the cursor one character to the left.

4 - 10 Dolphin® 9500/9550 Mobile Computer User’s Guide

The up and down arrows can be used for page up and page down commands when pressed in combination with the red modifier key. Other functionality varies according to the application in use.

Using the Modifier Keys

All three versions of the Dolphin 9500/9550 keyboard feature the standard PC keyboard modifier keys, Shift (SFT), Alt, and Control (CTRL) as well as Blue and Red modifier keys.

Name & Key Function

Shift (SFT)

CTRL

and

Blue

and

Red

RedBlue

ALT

The SFT key modifies only the next key pressed; it must be pressed before each key you wish to modify. SFT toggles the keyboard between uppercase alphabet mode and lowercase alphabet mode. Use SFT toggle Caps Lock on and off by double-tapping it or by pressing SFT + the Red modifier key. When Caps Lock is toggled on, characters are uppercase; when toggled off, characters are lowercase.

The CTRL, ALT, and Blue and Red Modifier keys are located along the bottom of each keyboard.

Functions of the ALT and CTRL keys depend on the software application in use and the keys pressed in combination with each.

The blue and red keys are used in combination with other keys to type special characters and perform system functions. Each key modifies only the next key pressed.

The overlay of each keyboard is color-coded to indicate the character typed or function performed when specific keys are pressed immediately after the blue or red modifier key.

Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 11

35-Key Numeric/Alpha Keyboard

The following graphic displays the 35-key numeric/alpha keyboard.

SCAN key

Power key

Shift key

Alpha Lock key

Navigation keys

Alpha Lock Indicators

Space key

Function keys

Backspace key

Escape key

Tab key

Enter key

Delete key

Backlight key

CTRL, Blue, Red, ALT Modifier keys

Alpha Lock Key (ALPHA)

Because the 35-key keyboard defaults to numeric mode, the Alpha Lock key appears only on the 35-key keyboard. The Alpha Lock key enables you to toggle between the numeric and alpha modes. Numeric mode is when you type numbers with the number keys. Alpha mode is when you type letters with the number keys.

The letters on the overlay above specific number keys indicate what letter will be typed when you press that key in alpha mode.

4 - 12 Dolphin® 9500/9550 Mobile Computer User’s Guide

43-Key Alpha/Numeric Keyboard

The following graphic displays the 43-key alpha/numeric keyboard.

SCAN key

Power key

Shift key

Number Lock key

Navigation keys

Number Lock

Indicators

Escape key

Tab key

Enter key

Backlight key (use with SFT to delete)

Space key (use with SFT to backspace)

CTRL, Blue, Red, ALT Modifier keys

Number Lock (NUM)

Because the 43-key keyboard defaults to alpha mode, the Number Lock key appears only on the 43-key keyboard. The Number Lock key enables you to toggle between the alpha and numeric modes. alpha mode is when you type letters with the letter keys. Numeric mode is when you type numbers with the letter keys.

The numbers on the overlay above specific letter keys indicate what number will be typed when you press that key in Numeric mode.

Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 13

56-Key Full Alpha/Numeric Keyboard

The following graphic displays the 56-key alpha/numeric keyboard.

SCAN key

Power key

Backlight key

Shift key

Insert key

Space key

Backspace key

Delete key

Escape key

Tab ke y

Enter key

Navigation keys

CTRL, Blue, Red, ALT Modifier keys

Key Combinations

There are keyboard combinations for specific functions and special characters on each keyboard. For charts of the key combinations associated with each keyboard layout, see the Appendix A of the Dolphin 9500/9550 User’s Guide.

4 - 14 Dolphin® 9500/9550 Mobile Computer User’s Guide

Adjusting the Backlight

Both the keyboard and the display are backlit to enable better viewing in low-light conditions. All keyboards contains a Backlight key that toggles the backlight on and off; see Backlight on page 4-10.

Keyboard By default, the Backlight key turns the keyboard backlight on and off for both color display and

Display Backlight functionality differs for color and monochrome displays.

Color Display

The backlight for the color display is user-defined.

Go to Start > Settings > System tab > Backlight. The Backlight screen appears.

The graphic on the right displays the default backlight settings for color displays.

Adjust the settings as needed with the options available. Use the slider to adjust intensity.

Click OK to save any changes.

monochrome terminals.

The display backlight functions according to the settings saved here.

Monochrome Display

The backlight for monochrome displays turns on and off when you press the Backlight key, but not when you tap the screen. You can adjust the contrast using the keyboard or the system settings.

Using the Keyboard

Press and hold the

• Red Modifier key + ESC to decrease the contrast

• Red Modifier key + TAB to increase the contrast

All three keyboards have red indicators over each key to indicate which key to press in combination with the red modifier key to adjust the contrast.

Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 15

Using the System Settings

Tap Start > Settings > System tab > Contrast. The current settings are displayed.

Use the slider to adjust the contrast to the desired setting.

Tap OK to save adjustments.

4 - 16 Dolphin® 9500/9550 Mobile Computer User’s Guide

Communication Media Options

Mechanical Connector

The 17-pin, industrial-grade, mechanical connector on the bottom panel is designed to work only with HHP sold/manufactured communication and charging peripherals. Via these peripherals, the connector supports USB and RS-232 communications, enabling the user to connect the Dolphin 9500/9550 terminal to external devices such as scanners and printers. The connector also provides power out 5V at 500mA, which means that, with the proper HHP cable, the terminal can power another device.

For more information about the connector, see Mechanical Connector on page 3-9.

IrDA Port

The IrDA port enables the Dolphin 9500/9550 to transmit data via pulses of light to and from other IrDA-compliant devices, such as printers and PCs or to other Dolphin 9500/9550 terminals.

802.11b Radio

The Dolphin 9500/9550 may be equipped with a WiFi®-compliant, interoperable 2.4 GHz 802.11b direct sequence spread spectrum wireless local area network (WLAN) radio.

Bluetooth Radio

The Dolphin 9500/9550 may be equipped with a Bluetooth wireless personal area network (WPAN) radio.

Software Communication Programs

Microsoft® ActiveSync v3.7

Microsoft ActiveSync is a tool that enables Pocket PC devices, such as the Dolphin 9500/9550, to exchange and synchronize application data with a desktop computer.

For more information, see Communications on page 6-1.

RAS

Short for Remote Access Services, RAS is a feature built into Windows NT that enables users to log into an NT-based LAN using a modem, X.25 connection or WAN link. RAS is fully supported and allows the use of PPP or SLIP connections for network connectivity.

Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 17

Radio Options

Dolphin 9500/9550 terminals can be configured with one or a combination of the following radios:

• 802.11b

• Bluetooth

Dolphin 9500/9550 terminals can be configured with more than one radio. Bluetooth and 802.11b radios are co-operational, which means that you can operate one or both radios simultaneously.

Radio Driver Installation

Radio drivers (usually *.cab files) install during the autoinstall whenever the mobile computer is initialized; when first turned on or after a hard reset. Only the appropriate drivers for your terminal’s radio configuration install. For example, if your terminal is configured only with an 802.11b radio, only the driver for that radio installs. For more information, see Autoinstall on page 2-10.

When a single radio installs, its radio driver is powered up automatically after initialization is complete. In general, when more than one radio installs, the terminal powers up the 802.11b radio.

The Radio Manager

The Radio Manager is a control panel applet through which the radio power driver controls the radio state. It enables you to choose which radios on the terminal are powered up. When powered up, the radio is transmitting, when powered down, the radio is not transmitting.

Single Radio Configuration

If your terminal contains a single radio module and its associated driver is installed, the radio operates by itself without any special configuration made to the terminal.

Multiple Radio Configuration

Configuration of simultaneous radio operation is done during the manufacturing process according to FCC regulations. If multiple radio modules are installed in your terminal, simultaneous operation must be configured before the radio power driver allows it. In other words, verify which radio or radios are powered up or down before you begin using the radio or radio combination.

Multiple Radio Operation

The 802.11b radio can operate by itself or simultaneously with Bluetooth radios.

Powering Up a Radio

Requirements

To successfully power up a radio, both the hardware module and the software driver must be installed on the terminal. If the module is present, the radio appears in the Radio Manager. However if the driver is not installed, you cannot successfully power up the radio. Attempting to do so produces an error in the Status field that tells you that the driver is not installed.

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To Power Up a Radio or Radio Combination

1. Open the Radio Manager by going to Start > Settings > System tab > Radio Manager. The Radio Manager appears identifying which radio modules are installed. The highlighted entry is the radio mode that is currently enabled; its Status should be Ready.

Radio Modes box The Radio Modes box displays the radio hardware modules currently installed on the terminal. For

Status field The Status field provides feedback on the state of the radio. When it reads “Ready,” the radio selected

2. Select the radio in the Radio Modes list and tap Apply.

The radio drivers are powered down and powered up in the proper sequence. For example, if the radio powered up is Bluetooth Only and you try to switch to 802.11b Only, after Apply is tapped, the Radio Manager powers down the Bluetooth radio first, then powers up the 802.11b radio.

If an error occurs during this process, the radio mode change is abandoned. The resulting radio state is the status of the radios at the time the error occurred.

example, if a working Bluetooth module is installed, the box contains the line Bluetooth Only whether or not that radio is currently powered up.

in the Radio Modes box is powered up. The Status field displays error messages when a radio cannot be enabled.

To Power Down Radios

Radio drivers are automatically powered down if the radio or radio combination that is currently powered up requires it. To power down all radios, select None and tap Apply.

For more information about 802.11b radios, see Wireless LAN Communications with 802.11b on page 7-1. For more information about Bluetooth radios, see Wireless PAN Communications with Bluetooth on page 8-1.

Dolphin® 9500/9550 Mobile Computer User’s Guide 4 - 19

Entering Text Using the Input Panel

Use the input panel to enter information in any program on the Dolphin mobile computer. You can either type on the soft keyboard or write on the touch screen using Letter Recognizer or Block Recognizer. In either case, the characters appear as typed text on the screen.

To show or hide the input panel, tap the Input Panel button. Tap the arrow next to the Input Panel button to see your choices.

Select an input method.

Tap to see your choices.

Input Panel button.

Note:

The Transcriber tool is located on the Dolphin 9500/9550 Microsoft Companion CD and must be installed separately.

When you use the input panel, your terminal anticipates the word you are typing or writing and displays it above the input panel. When you tap the displayed word, it is inserted into your text at the insertion point. The more you use your Dolphin 9500/9550 terminal, the more words it learns to anticipate.

To change word suggestion options, such as the number of words suggested at one time, tap Start> Settings>Personal >Input> Word Completion tab.

Using the SIP

1. Tap the arrow next to the Input Panel button and select Keyboard.

2. On the soft keyboard that is displayed, tap the keys with your stylus.

Tap here if this is the right word.

Using the Letter Recognizer

With Letter Recognizer you can write letters using the stylus just as you would on paper.

1. Tap the arrow next to the Input Panel button and then Letter Recognizer.

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2. Write a letter in the box.

When you write a letter, it is converted to typed text that appears on the screen. For specific instructions on using Letter

Recognizer, with Letter Recognizer open, tap the question mark next to the writing area .

Using the Block Recognizer

With Block Recognizer you can input character strokes using the stylus.

1. Tap the arrow next to the Input Panel button and then Block Recognizer.

2. Write a letter in the box.

When you write a letter, it is converted to typed text that appears on the screen. For specific instructions on using Block Recognizer, with Block Recognizer open, tap the question mark next to the writing area.

Selecting Text

To edit or format typed text, select it by dragging the stylus across the text. You can cut, copy, and paste text by tapping and holding the selected words and then tapping an editing command on the pop-up menu, or by tapping the command on the Edit menu.

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Input Panel Options

You can set input options by going to Start > Settings > Personal tab > Input.The following graphics are the tab windows where you can customize the input panel to your preferences:

Input Method tab

Word Completion tab

Options tab

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Writing on the Screen

In any program that accepts writing, such as the Notes program, and in the Notes tab in Calendar, Contacts, and Tasks, you can use your stylus to write directly on the screen as you would on paper.

To write on the screen, tap the Pen button to switch to writing mode. This action displays lines on the screen to help you write.

Tap the Pen button and use your stylus like a pen.

Note:

Some programs that accept writing may not have the Pen button. See the documentation for that program to find out how to switch to writing mode.

To Select Writing

If you want to edit or format writing, you must select it first.

1. Tap and hold the stylus next to the text you want to select until the insertion point appears.

2. Without lifting, drag the stylus across the text you want to select.

If you accidentally write on the screen, tap Tools, then Undo and try again. You can also select text by tapping the Pen button to deselect it and then dragging the stylus across the screen.

You can cut, copy, and paste written text in the same way you work with typed text: tap and hold the selected words and then tap an editing command on the pop-up menu, or tap the command on the Edit menu.

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Drawing on the Screen

Drawing on the screen is similar to writing on the screen. The difference between writing and drawing on the screen is how you select items and how they can be edited.

To create a drawing, cross three ruled lines on your first stroke. A drawing box appears. Subsequent strokes in or touching the drawing box become part of the drawing. Drawings that do not cross three ruled lines will be treated as writing.

For example, selected drawings can be resized, while writing cannot.

The drawing box indicates the boundaries of the drawing.

Pen button.

Note:

You may want to change the zoom level so that you can more easily work on or view your drawing. Tap Tools and then a zoom level.

Selecting a Drawing

To edit or format a drawing, tap and hold the stylus on the drawing until the selection handle appears. To select multiple drawings, deselect the Pen button and then drag to select the drawings you want.

You can cut, copy, and paste selected drawings by tapping and holding the selected drawing and then tapping an editing command on the pop-up menu, or by tapping the command on the Edit menu. To resize a drawing, make sure the Pen button is not selected, and drag a selection handle.

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Status Icons

Status Icon Meaning

Turns all sounds on and off

Backup battery is low

Main batteries are charging

Main batteries are low

Main batteries are very low

Main batteries are full

Synchronization is beginning or ending

Notification that one or more e-mail messages were received

Note: The Notification icon displays if more notification icons need to be displayed than there is room to display them. Tap

the icon to view all notification icons.

Notifications

Notifications remind you when you have something to do. For example, if you’ve set up an appointment in Calendar, a task with a due date in Tasks, or an alarm in Clock, you’ll be notified in any of the following ways:

• A message box appears on the screen.

• A sound, which you can specify, is played.

To choose reminder types and sounds, tap Start > Settings > Personal tab > Sounds & Notifications (see Personal Tab on page 5-2). The options you choose here apply throughout the terminal.

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Finding and Organizing Information

The Find feature on your Dolphin mobile computer helps you quickly locate information. On the Start menu, tap Find. Enter the text you want to find, select a data type, and then tap Go to start the search.

To quickly find information that is taking up storage space, select Larger than 64 KB in Type. You can also use the File Explorer to find files and organize these files into folders. On the Start menu, tap Programs, and then

File Explorer.

Tap to change folders.

Select the sort order for the list.

Tap the folder name to open it.

Tap and hold to create a new folder.

You can move files in File Explorer by tapping and holding the item you want to move, and then tapping Cut or Copy and Paste on the pop-up menu.

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Settings

Overview

System settings are available off the Start menu. Go to Start > Settings and the system settings screen opens displaying the Personal tab. System settings are comprised of the following three tabs:

Personal tab System tab Connections tab

Personal tab Enables you to customize buttons, input methods, menus, etc. - see Personal Tab on page 5-2.

System tab Enables you to adjust system settings - see System Tab on page 5-5.

Connections tab Enables you to establish network and connection settings - see Connection Settings on page 5-16.

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Personal Tab

To access the Personal tab, go to Start > Settings. The screen opens displaying the Personal tab.

Button Name Tapping this icon enables you to …

Buttons Customize buttons to perform functions.

To use this setting, the HotKeys HHP Utility must be initialized. Tap Start > HHP Utils > HotKeys (the icon is the same). The HotKeys utility initializes. Return to the Personal tab and tap the Buttons icon.

Input Customize the input panel. For details, see Input Panel Options on page 4-22.

Menus Customize what appears on the Start menu, and to enable a pop-up menu from the New button.

Owner Information Enter your contact information.

Password Password protect the terminal to limit access to your device.

Sounds & Notifications Set the sound volume, enable and disable sounds for specific actions, and set sound parameters for

Today Customize the look and the information that is displayed on the Today screen

system notifications.

Note:

Personal settings are stored in RAM memory. They are replaced by system defaults after each hard reset. For more information about resets, see Soft Reset (Warm Boot) on page 2-12.

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Adding a Program to the Start Menu

You can add existing programs you use often, such as File Explorer, to the Start menu for faster access. You are not installing the program, just re-routing access to it.

Using System Settings

1. Tap Start > Settings > Personal tab > Menus > Start Menu tab.

2. Tap the check box for the program you want to add and tap OK to save.

3. Tap the Start menu.

4. Verify that the program appears.

Using File Explorer

If you do not see the program listed, you can either use File Explorer to move the program or ActiveSync on the desktop computer to create a shortcut to the program and place the shortcut in the Start Menu folder.

Note:

We recommend that you Copy and Paste Shortcut so that you do not alter your program configurations by accident. Using Copy and Paste Shortcut (as opposed to Cut and Paste) ensures that the program files remain where they need to be for the system to find them to perform system functions.

1. Tap Start > Programs > File Explorer, and navigate to the program. File Explorer opens to My Documents by default; to see a list of all folders, tap the folder name and then My Device.

2. Tap and hold on the program, then tap Copy on the pop-up menu.

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3. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu), tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu.

4. Tap the Start menu.

5. Verify that the program now appears.

Using ActiveSync on the Desktop Computer

Here, you are performing the same basic process as on the terminal, except that you are using the Explore (Windows Explorer) utility to cut and paste.

1. Open ActiveSync > Explore.

2. Navigate to the program.

3. Right-click on the program and select Create Shortcut.

4. Select the shortcut, right-click, and select Cut.

5. Navigate to the Start Menu folder (Windows > Start Menu).

6. Right-click on an empty area and select Paste.

7. On the terminal, tap the Start menu.

8. Verify that program appears.

For more information, see ActiveSync Help.

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System Tab

The System tab enables you to verify and sometimes alter system parameters. To access the System tab, go to Start > Settings > System tab. Tap the appropriate icon to open that system setting.

About

The About system setting displays specific information about what is loaded on the terminal. It contains three tabs:

Version tab Displays the information about the software, operating system, and processor of the terminal.

Device ID tab Displays the information the terminal uses to identify itself to other devices. It can be important to

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know this information if the Dolphin terminal is going to be part of a networked system of devices.

Device name: Displays the system’s default name. This is the name used by ActiveSync.

Description: Displays the description of the device ID.

Copyrights tab Displays important copyright information.

Backlight

The Backlight system setting enables you to customize backlight functionality for the display. For more information, see Adjusting

the Backlight on page 4-15.

Clock

This setting sets the system clock. Appointments, scheduled events, and any function on a schedule runs off this setting. You need to set the time zone and time after each hard reset; see Setting the Time and Date on page 2-10.

CPU Speed

This system setting enables you to see and change the current speed of the Central Processing Unit (CPU).

The default is High Speed at 400MHz. Low Speed is 200MHz. To change the default, select Low Speed and tap OK. A message appear confirming the changed and now current CPU speed.

Tap OK to save the change.

HHP WLAN Settings

This option appears on the Settings tab only if an 802.11b radio is installed on the device. For more information, see The Status

Icon on page 7-10.

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IrDA Config

This system setting allows you to verify the IrDA port settings.

Always displays the current status of the IrDA port. Enabled is the default.

The IrDA com port can be disabled to free up a com port. This is useful if, for example, you are using a Bluetooth radio and want to connect the terminal to additional Bluetooth devices.

To Disable the IrDA Port

1. Tap Disable IrDA ports.

2. You receive a message stating that you need to reset the terminal before the change takes effect. Tap OK.

3. Perform a soft reset; see Soft Reset (Warm Boot) on page 2-12.

4. Go to Start > Settings > System tab > IrDA and verify that the screen says “IrDA is now DISABLED.”

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Memory

The Memory system setting enables you to review and manage both RAM (volatile) and IPSM/Storage Card (non-volatile) memory. Access this system setting whenever you receive system messages about memory.

There are three tabs: Main, Storage Card, and Running Programs.

Main tab This tab displays current capacity and usage of the 64MB of on-board, volatile RAM memory. This is

Total main memory The total memory capacity of current RAM memory.

Storage The part of RAM memory used for storing programs and program data.

Program The part of RAM memory used to run programs.

Fields Under Storage and Memory

Allocated Displays the current MB of memory allocated for Storage and Program use.

In use Displays the total MB of that allocated memory being used in Storage and Program memory

Free Displays the total MB of memory available for Storage and Programs use.

the memory used for running and storing programs as well as storing program data.

functions.

To Increase/Decrease RAM Memory

To increase Program or Storage memory, tap, hold, and drag the slider towards the kind of memory you want to increase. The three fields adjust automatically; Program memory decrease when you increase Storage memory and vice versa.

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Storage Card tab This tab displays the current capacity and usage statistics of the selected memory type; IPSM or

Storage Card. Select the memory type from the drop-down list. IPSM is selected automatically.

Total storage

The total MB of memory capacity of the selected memory.

card memory

In use The MB currently being used.

Free The MB that is still available for use.

IPSM Short for Intel Persistent Storage Manager, this is14MB of on-board Flash memory that is non-

volatile. Because this memory is non-volatile, data or programs stored in IPSM are not affected when power is removed. Autoinstall programs, for example, are stored in IPSM so that they are always installed at cold-boot startup.

When IPSM is selected in the drop-down list, the Storage Card tab displays the IPSM memory capacity and usage statistics.

Storage Card You can install additional memory in Dolphin terminals - see SD Memory on page 3-8. If a storage

card is installed in the terminal, a Storage Card entry appears in the drop-down list.

Select Storage Card and the Storage Card tab displays the current capacity and usage statistics of the installed storage card.

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Running Programs tab Displays the software programs currently using Storage memory.

Check this tab when you are receiving out of memory errors or when the mobile computer is running slowly. You can

• Select a program in the list and tap Stop to stop it from running (and therefore from using memory), or

•Tap Stop All to automatically stop all running programs.

Anytime you stop a running program, it frees up RAM memory. Be advised that, when you stop a program here, any unsaved data in that program is lost. To free up memory without risking data loss, return to the running program, save

your data, and close the application.

Links at the Bottom of the Memory Tabs

At the bottom of all three Memory tabs are two links:

Remove programs Opens the Remove Programs system setting. For details, see Remove Programs on page 5-13.

Find Enables you to search for large files using storage memory. It opens the Find screen with Larger than

64KB already selected in the Type field.

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Power

The Power system setting enables you to check the remaining charge of both the main and backup batteries. For more information, see Batteries on page 3-10.

You can also set automatic turn-off times for the terminal to conserve power. When the device is “turned off,” that means that it goes into suspend mode. For more information on suspend mode, see Suspend Mode on page 2-12.

Radio Manager

The Radio Manager enables you to see which radios are powered up on the Dolphin terminal. In this system setting, you power up and power down radios loaded on the terminal. For details, see The Radio Manager on page 4-18.

Regional Settings

Regional Settings enables you to customize the appearance and formatting to your geographic region. Specifically, you can customize numbers (number of decimal places allowed, for example), currency (using the $ or €€ symbol, for example), time, and date. These specifications apply to all screens, including the Today screen.

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The Region tab displays an overview of the region selected in the drop-down list at the top.

The terminal is loaded with a number of pre-programmed regional settings. Select one from the list.

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The results appear below.

To see specific settings or change a specific setting, tap on one of the tabs, make the change and tap OK to save it.

Remove Programs

The Remove Programs settings enables you to remove programs installed on the terminal. Use this setting to troubleshoot when you receive messages that the device is out of memory.

The programs removed are removed from RAM memory. Any program (usually *.cab or *.dll files) stored in the Autoinstall folder (My Device > IPSM > Autoinstall) will re-install after the next hard reset.

For information about the Autoinstall process, see Autoinstall on page 2-10. For information about the hard reset process, see Hard Reset (Cold Boot) on page 2-12.

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To Remove Programs:

1. Tap Remove Programs. In the list, select the program you want to remove.

2. Tap Remove. The following message appears:

3. Tap Yes. Wait while the program is removed.

4. Verify that the program no longer appears in the list.

Memory

The Remove Programs screen displays the total storage memory available. It adjusts automatically when a program is removed for quick reference. For more detailed memory information, tap memory of “Adjust memory It opens the Memory system setting. For information about memory settings, see Memory on page 5-8.

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allocation.” along the bottom margin.

Screen

The Screen setting enables you to re-align the screen at any time. You would need to re-align the screen if tapping buttons or icons with the stylus no longer seems to work appropriately.

To align the screen, tap Align Screen, and follow the instructions. See Align the Screen on page 2-8.

ClearType

Dolphin 9500/9550 displays support ClearType font rendering. ClearType is a Microsoft technology that dramatically increases the readability of text on LCD displays. Select the Enable ClearType, tap OK, and perform a soft reset; see Soft Reset (Warm

Boot) on page 2-12.

For more information about ClearType font rendering for Pocket PC, visit: http://www.microsoft.com/typography/cleartype/

what.htm?fname=%20&fsize=

Input Options

Tapping input of “Adjust input options to improve speed and accuracy” opens the input panel settings; see Input Panel Options on page 4-22.

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Connection Settings

The Connections tab serves as a connections manager for the terminal that enables you to manage your network connections.

There are three main components:

Beam Enables you to verify and adjust the infrared settings of the IrDA port. For details, see Using Infrared

Connections Enables you to configure your network connections for internet and work, create new connections,

Network Adapters Enables you to configure your network adapters.

on page 6-5.

and set default connections.

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Connections Tab

The Connections screen enables you to manage internet, work, and network card connections that the terminal defaults to when connecting to the network.

When connecting to the internet, the system defaults to the setting selected here. The terminal is initially set to Internet Settings.

When connecting to the internet, the system defaults to the setting selected here. The terminal is initially set to Work Settings.

The network card connects to the setting selected here. The terminal is initially set to Work.

Internet Settings

When configuring internet settings, make sure that you are prepared with dial-up numbers and other necessary numbers from you office network or internet service provider (ISP).

There are two tabs for internet settings: Modem and General.

Modem tab This tab enables you to establish individual modem settings for each internet connection. It leads you

General tab This tab enables you to name or, rather, re-name “Internet Settings” to a name of your own choosing.

through a series of screens and tabs that enable you to enter both basic and advanced network and dial-up information.

If you enter a new name and tap OK, that name appears in drop-down lists instead of “Internet Settings.”

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To Configure Internet Settings

1. On the Connections tab, select Internet Settings in the first drop-down list, and tap Modify. The Internet Settings screen appears displaying the Modem tab. The list in the middle of the screen displays existing internet connections. If you have not yet established an internet connection, “New…” appears in the list.

2. Tap New. The Make a New Connection screen appears.

3. Complete the fields.

• Enter a name for the connection in the first field. “My Connection” is auto-filled by default. You can type over it with the SIP that appears or the using the keyboard. This name identifies this internet connection and appears in the list on the Internet Settings screen.

• Select a modem from the drop-down list. This list displays available COM ports (including IrDA, if enabled).

• Select the appropriate Baud rate for both the modem and the network you’re using.

•(Tap Advanced to enter Port Settings, TCP/IP, and Name Servers; see Advanced Settings on page 5-19.)

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4. Tap Next to enter the phone number for the modem to dial.

5. Enter the phone number and tap Next.

6. Enter the parameters, including any extra dial-string modem commands, and tap Finish. You are returned to the Internet Settings screen where the new connection name and number appear in the list. You can tap on it any time to edit the settings.

Advanced Settings

When making a new connection (see page 5-18) or editing an existing connection, you can tap Advanced to open three tab windows that enable you to connect your terminal to an integrated network: Port Settings, TCP/IP, Name Servers.

You should not need to change advanced settings. If you do, verify with your network administrator that you have the correct information.

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Port Settings Advanced settings opens to this tab window. On it, enter the parameters for the port the terminal is

using.

Connection preferences

Data Bits • Can be set between 4 and 8

Parity

• Can be set to None, Odd, Even, Mark, or Space

Stop Bits • Can be set to 1, 1.5, or 2

Flow Control

• Can be set to Software, Hardware, or None

Terminal settings

Use terminal before connecting

Use terminal after connecting

Enter dialing commands manually

Tap OK to save settings.

TCP/IP settings Tap on this tab to configure TCP/IP settings. Server-assigned IP addresses use Dynamic Host

Configuration Protocol (DHCP).

You can

• Use the server-assigned IP address (recommended) or enter a specific IP address in the field provided

•Use Slip

• Use software compression

• Use IP header compression

Tap OK to save settings.

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Name Servers settings Tap on this tab to determine how the terminal connects to servers. Server-assigned IP addresses use

You can

• Use the server-assigned IP address (recommended) OR

• Enter a specific server address in the fields provided:

• DNS and Alt DNS - enter the domain name server address to locate the appropriate domain. If the domain can’t be found, the Alt DNS is tried automatically.

• WINS and Alt WINS - enter the appropriate IP address to locate the desired server on the windows network. If the server can’t be found, the Alt WINS address is tried automatically.

Tap OK to save settings.

DHCP.

Work Settings

When configuring work settings, make sure that you are prepared with dial-up numbers and other necessary numbers from you office network or internet service provider (ISP).

To access work settings, navigate to the Connections screen (Start > Settings > Connections tab > Connections), select Work Settings in the second drop-down list.

There are four tabs for work settings: General, Modem, VPN, and Proxy Settings.

General tab The General tab for Work Settings functions the same way it does for Internet Settings; for more

Modem tab The Modem tab for Work Settings functions the same way it does for Internet Settings; for more

VPN tab The VPN tab enabled you to create virtual private network for your work settings.

Proxy Server tab The Proxy Server tab enables you to connect to the internet via a proxy server.

information, see page 5-17.

information, see To Configure Internet Settings on page 5-18.

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VPN Tab

1. After the Modem settings have been established, tap on the VPN tab. The Work Settings screen displays with a list of connections in the middle of the window. If no connections have been established, only New... appears.

2. Tap New to make a new connection.

3. Enter a name for the connection and type the desired IP address. Tap Advanced. The system processes the information and the TCP/IP and Name Servers tabs appear.

• See TCP/IP tab on page 5-20 for information about completing this tab.

• See Name Servers tab on page 5-21 for information about completing this tab.

4. Tap OK and you are returned to the VPN tab.

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5. Tap OK again and you are returned to the Work Settings screen, which now lists the new VPN connection.

Proxy Settings

Proxy setting are most often used when your terminal is connected to a network with a firewall. In this case, you would connect to the internet via a proxy server.

To Connect Via Proxy Server

1. Open Work Settings and tap the Proxy Server tab.

2. Check the first box, then check This network uses a proxy server to connect to the Internet.

3. Enter the Proxy server information in the field provided and tap Advanced.

4. Complete the fields

• HTTP address and Port

• WAP and Port - enter the wireless access point identifier for the network

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• Socks and Port - if your network uses the circuit-level proxy server. If you enter an address here, the Type field activates and you need to select Socks 4 or Socks.

•The User ID and Password fields activate after you have entered the appropriate information. If the fields activate, you need to complete both.

5. Tap OK to save and you are returned to the Proxy Server tab.

6. Tap OK again and you are returned to the Work Settings screen, which now lists the new Proxy Server connection.

Deleting Connections

To delete a connection at any time, you need to navigate to it from the Connections tab. On the Modem tab of either the Internet or Work Settings screen, tap and hold on the connection. A pop-up menu appears.

Select Delete and the connection is deleted.

Creating a Custom Connection

The Dolphin 9500/9550 terminal comes loaded with Internet Settings and Works Settings as options in the drop-down lists on the Connections tab. You can create new settings of each type. After they are saved, custom settings appear in the drop-down lists on the Connections tab.

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Internet Settings

On the Connections tab, in the first field (for Internet Settings), select New in the drop-down list. The General tab opens so that you can name the connection.

Tap the Modem tab. The Modem tab opens. From there, complete the rest of the process for internet settings. For more information, see Internet Settings on page 5-17.

You also have the option of tapping the Proxy Settings tab to have this connection go through a proxy server. For more information, see Proxy Settings on page 5-23.

Work Settings

On the Connections tab, in the second field (for Work Settings), select New in the drop-down list. The General tab opens so that you can name the connection.

Tap the Modem tab. The Modem tab opens. From there, complete the rest of the process for setting up a work connection. For more information, see Work Settings on page 5-21.

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Connecting

You can test your connection settings on the Connections tab (see page 5-17) any time. In either of the first two drop-down lists (Internet and Work), select the desired setting.

Tap Connect and the terminal begins connecting to the network.

Note:

The Connect button is active only when the selected connection setting is valid.

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Network Card Connections

The third field on the Connections tab (see page 5-17) enables you to select the connection setting of your network card. You can have your network card use your internet or work settings.

Tap OK to save settings.

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Network Adapters

On the Connections tab (see page 5-17), tapping Network Adapters enables you to review the adapters installed on the terminal and the properties associated with each.

To see the IP addresses and Name Servers of a network adapter, select one in the list, and tap Properties. Server-assigned IP addresses use DHCP.

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Editing Properties

Any time you open properties and tap OK, the system saves the settings. The following message appears after you tap OK:

Tap OK again to save any changes.

When you edit the properties of an existing adapter, you must perform a soft reset (see Soft Reset (Warm Boot) on page 2-12) so that new registry entries created by the changes can be read by the applications that need them.

Do NOT perform a hard reset after modifying a network adapter. Hard resets return the terminal to factory defaults. FOr more information, (see Hard Reset (Cold Boot) on page 2-12).

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Communications

Overview

You can exchange information between your Dolphin 9500/9550 and other mobile devices, a desktop computer, a network, or the Internet. You have the following connection options:

• Connect to your desktop computer and synchronize via Microsoft ActiveSync v3.7 or higher.

• Use the infrared (IrDA) port to send and receive files between two devices.

• Connect to your Internet Service Provider (ISP).

Help on Connecting

More information on the procedures described here, as well as information on additional procedures, can be found in the following locations:

• ActiveSync Help on the desktop computer. In ActiveSync, click Help > Microsoft ActiveSync Help.

•See Inbox on page 9-12.

• Online Help. Tap Start > Help > View menu > All Installed Help > Inbox or Connections. For troubleshooting information, go to the Pocket PC website at: http://www.microsoft.com/windowsmobile/products/pocketpc/

Installing Additional Software

In addition to the default programs installed on your terminal when it is first booted up, you can install any program (created for a Pocket PC device), as long as the terminal has enough memory to store the program and the program has an *.exe, *.cab, or *.dll extension.

The most popular place to find software on the Pocket PC website: http://www.microsoft.com/mobile/pocketpc/

When selecting programs, verify that the program and version of the program are designed for the Pocket PC and your processor. You can verify your processor by tapping Start > Settings > System tab > About > Version tab. Make a note of

the information in the Processor field.

You can install additional software via:

• ActiveSync - see page 6-3.

• Infrared - see page 6-5.

• The Internet (including a wireless network connection) - see page 6-9.

Dolphin® 9500/9550 Mobile Computer User’s Guide 6 - 1

Using ActiveSync

Using Microsoft ActiveSync, you can synchronize information in Microsoft Outlook or Microsoft® Exchange Server on your desktop computer with your Dolphin 9500/9550. You can also synchronize this information directly with a Microsoft Exchange server.

Synchronization compares the data on the desktop computer and the terminal and updates both with the most recent data so that the information on both is identical.

You can:

• Update the information in Microsoft Pocket Outlook computer.

• Synchronize Microsoft Word and Microsoft Excel files between your device and desktop computer. Your files are automatically converted to the correct format.

The most current version of ActiveSync can be downloaded from www.microsoft.com.

Additional Capabilities

With ActiveSync, you can also:

• Back up and restore your device data.

• Copy (rather than synchronize) files between your device and desktop computer.

• Control when synchronization occurs by selecting a synchronization mode. For example, you can synchronize continually while connected to your desktop computer or only when you choose the synchronize command.

• Select which information types are synchronized and control how much data is synchronized. For example, you can choose how many weeks of past appointments you want synchronized.

Requirements

on your device by synchronizing it with Microsoft Outlook on your desktop

To synchronize, ActiveSync version 3.7 or higher terminal. Dolphin 9500/9550 terminals ship with ActiveSync 3.7 already installed. Therefore, you must install ActiveSync 3.7 on your desktop computer from the Microsoft Companion CD that came with your terminal.

To install ActiveSync on your desktop computer, insert the Microsoft Companion CD into the CD-ROM drive of your desktop computer. Click the yellow arrow, then Start Here, and follow the directions on your screen.

When communicating via ActiveSync, your terminal must be connected to the host PC with a peripheral device sold/ manufactured by HHP, such as the Dolphin HomeBase, Dolphin Mobile Base, Dolphin Net Base, Dolphin Mobile Charger

or other Dolphin 9500 series charging/communication cable. Use of any peripheral not sold/manufactured by HHP may damage your terminal and will void the warranty.

For more information about communication peripherals, see Dolphin 9500/9550 HomeBase on page 10-1 and Dolphin 9500/

9550 Mobile Base on page 11-1.

must

be installed on both your desktop computer and the Dolphin 9500/9550

Setting Up Your Desktop Computer

When installation of ActiveSync is complete on your desktop computer, the ActiveSync Setup Wizard helps you

• connect your terminal to your desktop computer,

• set up a partnership so you can synchronize information, and

• customize your synchronization settings.

Synchronizing from Your Desktop Computer

Because ActiveSync is already installed on the Dolphin 9500/9550 terminal, your first synchronization process begins automatically when you finish setting up your desktop computer in the wizard and your terminal is connected to the host PC.

After your first synchronization, look at Calendar, Contacts, and Tasks on the terminal. Notice that the same information from Microsoft Outlook on your desktop computer is now on the terminal. Simply remove the Dolphin from the communication peripheral and you’re ready to use it.

By default, ActiveSync does not automatically synchronize all types of information. Use ActiveSync Options to specify the types of information you want to synchronize. The synchronization process makes the data (in the information types you select) identical on both your desktop computer and your device.

For more information about using ActiveSync on your desktop computer, open ActiveSync, then open ActiveSync Help.

6 - 2 Dolphin® 9500/9550 Mobile Computer User’s Guide

HandHeld 9550 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Introduction

Required Safety Labels

Location

Dolphin 9500/9550 Batch Terminal

Regulatory and Safety Approvals for all Dolphin 9500/9550 Terminals

Dolphin 9500/9550 WLAN or WPAN Radio

FCC Compliance

Dolphin 9500/9550 Batch Terminal

Dolphin 9500/9550 RF Terminal with 802.11b and/or Bluetooth Radio

Dolphin 9500/9550 802.11b and/or Bluetooth R&TTE Compliance Statement

Pacemakers, Hearing Aids and Other Electrically Powered Devices

Microwaves

Care and Cleaning of the Dolphin 9500/9550

Getting Started

Overview

Dolphin 9500/9550 Models and Options

Image Engine Options

Dolphin 9500/9550 Peripherals

Dolphin 9500/9550 Accessories

Bar Code Symbologies Supported

Using the Dolphin 9500/9550 for the First Time

Resetting the Terminal

Soft Reset (Warm Boot)

Hard Reset (Cold Boot)

Suspend Mode

Dolphin 9500/9550 Overview

System Features

Front Panel Features

Back Panel Features

Dolphin 9500

Dolphin 9550

Side Panel Features

Bottom Panel Features

Mechanical Connector

Batteries

Main Battery Pack

The Li-ion battery pack requires four hours to charge completely.

Internal Backup Battery

Managing Battery Power

Default Critical and Low Battery Points

Setting Critical and Low Battery Points

Checking Battery Power

Storing Batteries

Guidelines for Battery Use and Disposal

Dolphin 9500/9550 Technical Specifications

Using the Dolphin 9500/9550 Mobile Computer

Entering Data

Today Screen

Navigation Bar

Command Bar

Pop-Up Menus

Selecting Programs

Imager

Decoding

Capturing Images

Using the Keyboards

35-Key Numeric/Alpha Keyboard

43-Key Alpha/Numeric Keyboard

56-Key Full Alpha/Numeric Keyboard

Key Combinations

Adjusting the Backlight

Color Display

Monochrome Display

Communication Media Options

Software Communication Programs

Radio Options

Radio Driver Installation

The Radio Manager

Powering Up a Radio

Entering Text Using the Input Panel

Using the SIP

Using the Letter Recognizer

Using the Block Recognizer

Selecting Text

Input Panel Options