HandHeld 7900 User Manual 2

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Dolphin® 7900 Series
Net Base
Four-Slot Charging/
Communication Cradle
Quick Start Guide
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Hand Held Products (“Hand Held Products”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Hand Held Products to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of Hand Held Products.
Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.
This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hand Held Products.
© 2005 Hand Held Products, Inc. All rights reserved. Web Address: www.handheld.com
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Table of Contents
Introduction.............................................................................. 1
Unpacking the Dolphin Net Base............................................. 1
Hardware Overview................................................................. 2
Setting up the Net Base........................................................... 3
LEDs........................................................................................ 4
Configuring the Network.......................................................... 4
Accessing the Net Base Through a Browser........................... 6
Charging.................................................................................. 8
Connecting the Dolphin Terminal to the Net Base .................. 8
Mounting Options ................................................................... 9
Product Service and Repair .................................................. 12
Technical Assistance ............................................................ 13
Limited Warranty ................................................................... 13
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Dolphin 7900 Series Net Base Quick Start Guide

Introduction

The Dolphin Net Base charges up to four Dolphin 7900 Series terminals and enables each terminal to communicate with a host device over an Ethernet network.

Unpacking the Dolphin Net Base

Use only Dolphin 7900 Series peripherals, power cables, and power adapters. Use of peripherals, cables, or power adapters not sold/
!
manufactured by Hand Held Products will void the warranty and may damage the terminal.
Open the shipping box and inspect the package to see that the following standard items are included:
• One Dolphin Net Base
• One Universal AC/DC Power Adapter
• One Power Cord
• One Serial Extension Cable
These are the items you need to set up, configure, and operate the Net Base. If any items are missing or anything appears to be damaged, contact your Customer Account Representative.
Keep the original packaging in case you need to return the Net Base for service or store the Net Base while not in use.
Note: For wall mounting, you can purchase two wall mount kits that are sold
separately. For details, Using the Wall Mount Kit, page 10.
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Hardware Overview

Front Panel
Terminal Wells
Dock LED
COMM LED
Back Panel
Two RJ-45 Ethernet Connectors
Serial DB-9 Port
Power Supply Connector
Bottom Panel
For details about the bottom panel, see Mounting Options, page 9.
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Power Supply
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Setting up the Net Base

1. Make sure the power switch on the power adapter is in the OFF position.
2. Plug the power cord into the power adapter.
3. Plug the power connector cable into the power connector on the back panel of the Net Base.
4. Plug the power cord into a standard wall outlet.
5. Plug the CAT-5 Ethernet cable into either of the RJ-45 connectors on the back panel of the Net Base.
6. Plug the Ethernet cable into the network.
7. On the power adapter, turn the power switch to the ON position.
8. The COMM LEDs on all four slots flash as the Net Base finds the DHCP server during the bootloader and kernel sequences.
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LEDs

There are two LEDs per charging/communication slot: the DOCK LED and the COMM LED. They indicate the status of the terminal seated in the slot.
Dock LED
Lights solid green to indicate that the terminal is properly seated in the slot. The terminal can communicate with the Net Base only when properly seated.
COMM LED
Indicates the status of data transfer between the Dolphin terminal and the Net Base.
Color Description Solid Green Flashing Orange
USB connection is established between the terminal and Net Base. Data is being transferred between the terminal and the Net Base.

Configuring the Network

By default, the Net Base is configured to obtain IP addresses automatically via a DHCP server. This means that in most cases you would simply “plug and play” the unit. If necessary, you can use the configuration utility for dynamic network configuration.
If Your DNS Server Supports Bind 8.3 or Later
1. Obtain the serial number from the label on the bottom panel of the Net Base.
2. Connect to the network.
3. Power up and wait until the COMM LEDs stop flashing. The COMM LEDs stop flashing when the Net Base has found the DHCP server.
4. On your PC, open the web browser and enter the Net Base serial number exactly as it appears on the label.
5. Press ENTER and the online configuration utility displays on your PC.
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If Your DNS Server Does Not Support Bind 8.3 or Later
If your DNS server does not support Bind version 8.3 or later, Hyperterminal™ or an equivalent terminal emulator program must be installed on the host PC to configure the Net Base.
1. Connect the serial cable to the Serial DB-9 Connector on the back of the Net Base and a COM port on the host computer.
2. Start Hyperterminal or an equivalent terminal emulator program. Use these settings: 115200 bps, 8,N,1.
3. Power up and wait until the COMM LEDs have stopped flashing. The COMM LEDs stop flashing when the Net Base has found the DHCP server.
4. Enter the user name <handheld> and default login password <handheld> to log into Net Base configuration utility. The Net Base menu program displays.
************************************************* * Welcome to the Hand Held Products Net Base * *************************************************
SD00032Login: handheld Password: ********
1) View System Configuration
2) View Current Values
3) Express Setup
4) Advanced Setup
5) System Statistics
6) System Diagnostics
7) Help x) Exit
Enter choice: 2
5. Enter choice 2 (View Current Values) to display IP addresses.
6. Record the IP address for the Ethernet port.
7. Open the web browser on your PC and enter the IP address for the Net Base you wrote down in Step 6.
8. Press ENTER and the online configuration utility displays on your PC.
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If Your Network Does Not Support DHCP or You Want to Configure the Net Base with a Static IP Address
1. Connect the serial cable to the Serial DB-9 Connector on the back of the Net Base and a COM port on the host computer. Do NOT connect to the network at this time.
2. On the PC, start Hyperterminal. Use these settings: 115200 bps, 8,N,1.
3. Wait until login prompt displays on Hyperterminal.
4. Enter the user name <handheld> and default login password <handheld> to log into network.
************************************************ * Welcome to the Hand Held Products Net Base * ************************************************ SD00032Login: handheld Password: ********
1) View System Configuration
2) View Current Values
3) Express Setup
4) Advanced Setup
5) System Statistics
6) System Diagnostics
7) Help x) Exit
Enter choice: 3
5. Enter choice 3 (Express Setup) and enter the configuration information requested at each prompt.
6. Press OFF on the power adapter and reconnect the Ethernet cable.
7. Press ON on the power adapter. The Net Base boots up using the configuration information entered in Step 5.

Accessing the Net Base Through a Browser

After you have successfully configured the Net Base, you can access and configure it through your browser.
1. Open your browser.
2. In the Address line, type the IP address assigned to the Net Base and press ENTER. The login screen appears.
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3. Enter your Username and Password and click ENTER. The browser retrieves the current values and the home screen appears.
Online Help
For more information about the Dolphin 7900 Series Net Base, click the User’s Guide link in the left column of the browser window.
Links in the Left Column
Link Click this link to … User’s Guide Setup
Current Values Statistics
Diagnostics
Open the online help files. Choose IP address assignments from two options:
• Obtain all IP addresses dynamically - Requests five IP addresses from a DHCP server: one is used for the Ethernet interface and the remaining four are assigned to each terminal slot.
• Specify IP addresses manually - Enables you to specify IP addresses per terminal slot and change the local USB port (PPP) IP address.
Display the current values. This is the main screen at logon. Display the following system statistics:
• Dock - indicates if the device is charging
• Connect - indicates if the PPP session is active
• RX/TX Total - Total bytes received/transmitted
• RX/TX bps - Instantaneous bits per second
• RX/TX peak - Peak bits per second
Chose from available diagnostic options such as pinging the network host.
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Charging

In addition to Ethernet communication, the Net Base charges the main battery pack of each terminal in less than four hours. The intelligent battery charging system in all Dolphin terminals prevents overcharging. This means that Dolphin terminals may be stored in the Net Base indefinitely without damage to the terminals, battery packs, or the Net Base.
Use only the Li-ion battery packs provided by Hand Held Products. The use of any battery pack not sold/manufactured by Hand Held Products
!
in the Dolphin 7900 terminal will void your warranty and may result in damage to the Dolphin terminal or battery.
1. Install the Li-ion battery pack into the back panel of the terminal.
2. Slide the Dolphin terminal into one of the terminal slots until the Dock LED lights solid green. Charging begins immediately.

Connecting the Dolphin Terminal to the Net Base

After the Net Base is installed, configured, and connected to the host computer, you must connect the Dolphin terminal to the Net Base.
1. Insert a Dolphin terminal into a terminal well.
2. On the Dolphin terminal, tap Start > Utils > RASMan.
3. When the connection is established between the Dolphin terminal and the Net Base, the terminal plays a sound and the communication icon appears in the Navigation bar.
4. Upon connection, the Dolphin terminal is assigned an IP address from the Net Base. This IP address can be used by any application on the Dolphin terminal.
5. When you exit RASMan or remove the terminal from the Net Base, the terminal plays a sound and the disconnected icon appears in the Navigation bar.
Applications on the Dolphin Terminal
Applications running on the Dolphin terminal when it is connected to the Net Base should be designed specifically for a partially connected network. For more information, please refer to the Best Practices for Partially Connected Networks document available at www.handheld.com.
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Mounting Options

The bottom panel of the Dolphin 7900 Series Net Base offers two mounting options:
1. Insert a DIN Rail for desk mounting or
2. Use the wall mount kit (available separately). DIN Rail slot
Using the DIN Rail
Use a standard 7.5mm H X 35mm W (.29 X 1.37 in) DIN Rail to mount the Net Base to a horizontal surface, such as a desk or table.
1. Slide the DIN Rail into the slot on the bottom panel.
Screw slots
2. Turn the Net Base and DIN Rail right side up.
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3. Secure the DIN Rail to the horizontal mounting surface.
Using the Wall Mount Kit
Wall mount kits can be purchased separately to secure the Net Base to a wall or other vertical surface. You need to purchase two kits so that you have two mounting brackets, one for each end of the Net Base. Each mounting bracket contains an open slot in the back to accommodate the connector cables.
1. Insert the round end of a screw into the round end of each screw slot. Slide each screw towards the narrow end of the slot.
2. Use one washer/nut set on each screw to secure the screw in each slot.
Washer/nut sets and screws in slots
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3. Use the remaining washer/nut sets to secure the mounting brackets to the bottom panel.
4. Secure the back wedge of the mounting brackets to a stable vertical surface.
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Product Service and Repair

Hand Held Products provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached. Contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.
North America
Hand Held Products Corporate Offices Telephone: (800) 782-4263, Option 3 Fax: (704) 566-6015
E-mail: naservice@handheld.com
America Latina
Hand Held Products America Latina Teléfono: (239) 263-7600 Fax: (239) 263-9689
E-mail: laservice@handheld.com
Brazil
Hand Held Products Brazil Telephone: +55 (21) 2176-0250 Fax: +55 (21) 2176-0249
E-mail: suporte@handheld.com
Europe, Middle East, and Africa
Hand Held Products Europe Telephone:+ 31 (0) 40 29 01 633 Fax: + 31 (0) 40 2901631
E-mail: euservice@handheld.com
Asia Pacific
Hand Held Products Asia/Pacific Telephone: +852-2511-3050 Fax: +852-2511-3557
E-mail: apservice@handheld.com
Japan
Hand Held Products Japan Telephone: +81-3-5770-6312 Fax: +81-3-5770-6313
E-mail: apservice@handheld.com
Online Product Service and Repair Assistance
You can also access product service and repair assistance online at
www.handheld.com.
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Technical Assistance

If you need assistance installing or troubleshooting, please call your Distributor or the nearest Hand Held Products technical support office:
North America/Canada:
Telephone: (800) 782-4263, option 4 (8 a.m. to 6 p.m. EST) Fax number: (315) 685-4960 E-mail: natechsupport@handheld.com
Europe, Middle East, and Africa:
Telephone­European Ofc: Int+31 (0) 40 29 01 600 U.K. Ofc: Int+44 1925 240055
E-mail:eutechsupport@handheld.com
Asia Pacific:
or
Telephone: Int+852-3188-3485
E-mail: aptechsupport@handheld.com
America Latina:
Teléfono: (704) 998-3998, opción 8
E-mail: latechsupport@handheld.com
Online Technical Assistance
You can also access technical assistance online at www.handheld.com.
2511-3050

Limited Warranty

Hand Held Products, Inc. ("Hand Held Products") warrants its products to be free from defects in materials and workmanship and to conform to Hand Held Products’ published specifications applicable to the products purchased at the time of shipment. This warranty does not cover any Hand Held Products product which is (i) improperly installed or used; (ii) damaged by accident or negligence, including failure to f ollow the proper maintenance , service, and cleaning schedule; or (iii) damaged as a result of (A) modification or alteration by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from the interface connections, (C) static electricity or electro-static discharge, (D) operation under conditions beyond the specified operating parameters, or (E) repair or service of the product by anyone other than Hand Held Products or its authorized representatives. This warranty shall extend from the time of shipment for the duration published by Hand Held Products for the product at the time of purchase ("Warranty Period"). Any defective product must be returned (at purchaser’s expense) during the Warranty Period to Hand Held Products’ factory or authorized service center for inspection. No product will be accepted by Hand Held Products without a Return Materials Authorization, which may be obtained by contacting Hand Held Products. In the event that the product is returned to Hand Held Products or its authorized service center within the Warranty Period and Hand Held Products determines to its satisfaction that the product is defective due to defects in materials or workmanship, Hand Held Products, at its sole option, will either repair or
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replace the product without charge, except for return shipping to Hand Held Products. EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. HAND HELD PRODUCTS’ RESPONSIBILITY AND PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT. IN NO EVENT SHALL HAND HELD PRODUCTS BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY LIABILITY OF HAND HELD PRODUCTS ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR OTHERWISE) EXCEED THE ACTUAL AMOUNT PAID TO HAND HELD PRODUCTS FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HAND HELD PRODUCTS MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES , LOSSES, OR DAMAGES. SOME STATES, PROVINCES, OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. All provisions of this Limited Warranty are separate and severable, which means that if any provision is held invalid and unenforceable, such determination shall not affect the validity of enforceability of the other provisions hereof.
The limited duration of the warranty for the Dolphin 7900 Series is as follows:
• Dolphin 7900 terminals with an integrated imager are covered by a two-year limited warranty.
• Dolphin 7900 terminals with an integrated laser engine are covered by a one-year limited warranty.
• Touch screens are covered by a one-year limited warranty.
• The limited duration of the warranty for the Dolphin 7900 Series Net Base is one year.
• The limited duration of the warranty for batteries is one year. Use of any battery not sold/manufactured by Hand Held Products may damage the terminal and/or the battery and will void the warranty. Batteries returned to Hand Held Products in a reduced state may or may not be replaced under this warranty. Battery life will be greatly increased when following the battery instructions in the Dolphin 7900 Series User’s Guide.
• Use of any peripheral not manufactured/sold by Hand Held Products will void the warranty. This includes but is not limited to: cables, power supplies, cradles, and docking stations.
• Use only power adapters approved for use by Hand Held Products. Failure to do so may result in improper operation or damage to the unit and will void the warranty.
Hand Held Products, Inc. extends these warranties only to the first end-users of the products. These warranties are non-transferable.
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Hand Held Products, Inc.
700 Visions Drive P.O. Box 208 Skaneateles Falls, NY 13153-0208
79-NB-QS
Rev B
5/16/05
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