Instruction Manual
071-8136-01
SEPTEMBER 2 002
PROFILE XP PFR500/E
FIBRE CHANNEL RAID STORAGE SYSTEM
Copyright Copyright 2002 Grass Valley Group Inc. Grass Valley, California.
Portions copyright
Printed in the United States of America. All rights reserved. This document may not be copied in
whole o r in part, or ot herw ise r eprod uced excep t as s peci ficall y per mit ted und er U. S. cop yri ght l aw,
without the prior written consent of Grass Valley Group Inc., P.O. Box 1114, Crass Valley,
Califor n ia 95 94 5 U S A.
Ciprico, Inc. Reprinted w ith permission.
Trademarks Grass Va lley , GRA SS VAL L EY GR OUP, Prof ile an d Pro file XP are ei the r reg ister ed tr adem ar ks
or trad emarks of Gr ass Va lley G roup in the Uni ted State s and/ or oth er coun tries . Oth er tra dema rks
used in this doc ument are e ither r egistered tradem arks or t rademar ks of the m anufactu rers or
vendors of t he ass oc ia te d p rod uct s. G ra ss Va ll ey Gr ou p pro du cts a r e co ver ed by U. S. an d for e ig n
patents, issued and pending. Additional information regarding Grass Valley Group’s trademarks
and other proprietary rights may be found at www.grassvalleygroup.com.
Windows NT is a registered trademark of Microsoft.
Disclaimer Produc t opti ons an d spe cifi cation s sub ject to ch ange wi thout not ice. Th e inf ormat ion i n this m anua l
is furnis hed for inform ational use on ly, is subjec t to change with out notice, and should not be
const rued as a commit ment by Grass V all ey Group . Gr ass Val ley Gr oup assu mes no respon sibi lity
or liability for any errors or inaccuracies that may appear in this publication.
U.S. Government
Restricted Rights
Legend
Revision Status
Notice
Use, du pli cati on, or di sclo su re by th e Unit ed Sta tes G ove rnme nt i s su bjec t to rest ric tions a s se t
forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at
DFARS 252.277-7013 or in subparagraph c(1) and (2) of the Commercial Computer Software
Restricted Rights clause at FAR 52.227-19, as applicable. Manufacturer is Grass Valley Group
Inc., P.O . Bo x 59 90 0, N ev a da City, Cal ifo r ni a 95959-7 90 0 U .S.A.
Rev Date Description
October 16, 2001 Initial release of th e PFR500/E Fibre Channel RAID Storage
Chassis Instruction Manual. 071-8136-00
September 20, 2002 Revised service and int roduction chapters. 071-8136-01
THIS DOCUMENT HAS BEEN PREPARED FOR USE BY GRASS VALLEY GROUP INC.
PERSONNEL, CUSTOMERS, AND PROSPECTIVE CUSTOMERS. THE INFORMATION
CONTAINED HEREIN SHALL NOT BE REPRODUCED IN WHOLE OR IN PART WITHOUT
PRIOR WRITTEN APPRO VA L.
The right to make chan ges in speci fications a nd other info rmation conta ined in this document
without prior notice is reserved, and the reader should in all cases consult GRASS VALLEY
GROUP INC. to determine whether any such changes have bee n made.
NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS
DOCUMENT INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY,
RESPONSE-TIME PERFORMANCE, SUITABILITY FOR USE OR PERFORMANCE OF
PRODUCTS DESCRIBED HEREIN SHALL BE DEEMED TO BE A WARRANTY FOR ANY
PURPOSE, OR GIVE RISE TO ANY LIABILITY OF DGC WHATSOEVER.
IN NO EVENT SHALL LIABILITY FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR
CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING BUT NOT LIMITED TO LOST
PROFITS) ARISE OUT OF THIS DOCUMENT OR THE INFORMATION CONTAINED IN IT,
EVEN IF THE POSSIBILITY OF SUCH DAMAGES WAS KNOWN OR SHOULD HAVE BE EN
KNOWN.
Contents
Safety Summaries
Preface
About this manual.................................................................................................................9
Using the Profile XP documentation set ..........................................................................9
Manual descript ions....................... .......... .......... .......... .......... ..................... .......... .........10
How this manual is organized.................. .. ...................... .................................. ............11
Getting more information....................................................................................................12
Grass Valley Group Web site .......................... .......... ..................... .......... .......... .......... .12
Other on-line documentation .........................................................................................12
Grass Valley Group Pr oduct Support.............. .. .................... .. .................... .. .................... .13
Chapter 1 About the PFR 500/ E
PFR500/E features.............................................................................................................15
Capacity and redundancy................... .................... .......... .. .......... .......... .. .......... .. .........16
PFR500/E components ......................................................................................................16
Chassis..........................................................................................................................18
Midplane........................................................................................................................18
Disk modules................ .................... .. .................... .. .................... .. .................... .. .........19
Circuit board modules................ ...................... ............ ...................... ............ ................20
PFR 500E RAID Expansion Chassis circuit board modules......................................20
PFR 500 RAID Storage Chassis circuit board modules............................................22
Power supplies ..............................................................................................................23
Fan mod ul e s........... .......... .......... ................. .......... ................. ......... .......... ................. ...24
Configurations ....................................................................................................................24
Chapter 2 PFR 500/ E Installation Informati on
Installation requirements ....................................................................................................25
Site requirements ..........................................................................................................25
Power........................................................................................................................25
Cooling......................................................................................................................25
Chassis address setting requireme nt.............. .. .......... .......... ........... .......... .......... .. .......26
Cabling requirements ....................................................................................................27
Binding disk modul es into groups................. .. .......... .......... .. .......... .. .......... .......... .. .......27
Installing a PFR500/E in an equipment rack........ .. .. .......... .. .......... ............ .......... .. ............28
Unpacking the Chassis..................................................................................................28
Install in g the ra c k mo u nt s.................. ................. .......... ................. .......... ................. .....2 9
Inserting the PFR500/E chassis in the rack...... .......... .. .......... .. .......... .......... .. .......... .. ..31
Installing the chassis with drive the support bracket.................................................31
Installing chassis without the drive support bracket............................. .......... .......... .31
PFR50 0/ E pow e r- up and in itializa tio n....... .. .. .......... ................. .......... .......... ................. .....3 3
Connec ting elect ri ca l c ab l es......... .......... .......... ................. .......... ................. ......... ........33
Powering-up the PFR500/E system ..............................................................................33
PFR500/E power-down ......................................................................................................34
Battery Backup recharge....................................................................................................34
Chapter 3 Servicing the PFR500/E
Maintenance procedures using GVG Disk Util it y............................................... .. .......... .. ..36
Monitoring PFR500/E status using NetCentral.... ....................................................... .......36
Interp re ti ng d is k m o d ul e LED s ............. ................. .......... ................. ......... ................. ........3 7
Interp re ti ng re a r p an e l st a tu s LED s. .. .......... ................. .......... ................. .......... ................. 3 8
LBB 7-segment displ ay codes.................... .. .......... .. .......... .. .......... .................... .......... .. ....39
20 September 2002 PFR500/E Instruction Manual 3
Contents
Removi n g a nd in st a lling disk m o d ul e s ... ... ......... .................. ......... .......... ................. ..........4 0
Moving disk modules.....................................................................................................40
Removing a disk module......... ..................... .. .......... .......... .. .......... .......... .. .......... .. .......41
Installing disk module............. .......... .. .................. .......... ........... .......... .. .................. ......42
Replacing the Loop Bypass Board (LBB) or
RAID Co nt ro ll er ..................... ................. .......... ................. .......... ................. ......... ........4 3
Removing the LBB or RAID Controller ..........................................................................43
Installing the LBB or RAID Controller ............................................................................44
Repla ci ng G B IC data ports ............... ................. .......... ................. .......... .......... .................4 5
Replacing a power supply ..................................................................................................46
Repla ci ng th e fan m o dule ............... ................. .......... ................. .......... ................. ......... ...47
Appendix A Technical Specifications and
Operating Li m i ts
AC power requirements..................... ...................... .................................. ...................... ..49
Size and weight..................................................................................................................49
Copper cable lengths.............. .. .................... .. .......... .. .......... .. .......... .. .................... .. .........49
Enviro n me n ta l lim its......... .......... .......... ................. .......... ......... ................. .......... ...............50
Index.................................................................................................................................51
4 PFR500/E Instruct ion Manual 20 September 2002
Safety Summaries
General Safety Summary
Review the following sa fety precautions to a void injury and prevent damage
to this product or any products conne ct ed to it.
Only qualified personne l should perform service procedures.
While using this product, you may need to acces s other parts of the system.
Read the General Safety summary in other system manuals for warning s and
cautions related to operating the system.
Injury Precautions
Use Cor r ect Power
Cord
Ground the Product This product is grounded through the grounding conductor of the power
Do Not Operate Without Covers
Do Not operate in
Wet/Damp
Conditions
Do Not Opera te i n an
Explosive
Atmosphere
Avoid Exposed
Circuitry
Power cords for this equipment , if provided, meet all North American
electrical code s. Ope ration of this equipment at voltages exceeding 130
VAC requires power supply cords which comply with NEMA
configuration s. I nternati onal po wer cor ds, i f provided, have the appro val
of the country of use.
cord. To avoid electric shock, the grounding conductor must be connected
to earth gr ound. B efore makin g c onnections to the in put o r output ter minal s
of the product, ensure that the product is properly grounded.
To avoid electric shock or fir e hazar d, do not ope rate this product with
covers or panels removed.
To avoid electric shock, do not operate this product in wet or damp
conditions.
To avoid injury or fire hazard, do not opera te this product in an ex plosive
atmosphere.
To avoid injury, remove jewelry such as rings, watches, and other metallic
objects. Do not touch exposed connections and components when power is
present.
Product Damage Precautions
Use Proper Power
Source
Provide Proper
Ventilation
Do Not Operate With
Suspec ted Failures
20 September 2002 PFR500/E Instruction Manual 5
Do not operate this product from a power source that applies mo re than the
voltage specifie d.
To prevent product overheating, provide proper ventilation.
If you suspect there is dama ge to this product, have it inspected by qualifi ed
service personnel.
Safety Summaries
Safety Terms and Symbols
Terms in This
Manual
!
!
Terms on the
Product
Symbols on the
Product
These terms may appear in this manual:
WARNING: War ning statements identi fy conditions or pr actices that can
result in personal injur y or loss of life.
CAUTION: Cautio n s tatements ide ntify conditi ons or pr actic es t hat m ay
result in damage to equipment or other property, or which may cause
equipment crucial to your business environment to become temporarily
non-operational.
These terms may appear on the product:
DANGER indicates a person al inj ury ha zard i mmediately acc essible as one
reads the marking.
WARNING indicates a personal injury hazard not immediately accessible
as you read the marking.
CAUTION indicates a hazard to property inc luding the product.
The following symbols may appear on the produc t:
DANGER high voltage
!
ATTENTION – refer to manual
Service Safety Summary
Do Not Service
Alone
Disconnect Power To avoid electric shock, disconnect the main power by means of the power
Use Care When
Servicing With
Power On
Do not perform interna l service or adjus tment of this pr oduct unless another
person capable of rendering first aid and resuscitation is present.
cord or, if provided, the power switch.
Dangerous voltages or currents may exi st in this produc t. Disconnect power
and remove battery (if applicable) before removing protecti ve panels,
soldering, or replacing components.
To avoid electric shock, do not touch exposed connections
6 PFR500/E Instruction Manual 20 September 2002
Certifications and Compliances
Certifications and Compliances
Canadian Certified
Power Cords
FCC Emission
Control
Canadian EMC
Notice of
Compliance
Canadian approval incl udes the products and power cords appropriat e for
use in the North America power network. All other power cord s supplied
are approved for the country of use.
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful inter ference t o rad io communic ations . Opera tion of thi s equipmen t
in a reside ntial area is like ly to cause harmful int erfere nce in whic h case the
user will be r equired t o correct t he interfer ence at his own expense . Changes
or modifications not expressly approved by Grass Valley Group can affect
emission compliance and could void the user’s authority to operate this
equipment.
This digital apparatus doe s not exceed the Class A limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
Le présent appareil num érique n’émet pas de bruit s radioélectriques
dépassant les limites applicables aux appareils numériques de la classe A
préscrites dans le Règlement sur le brouillage radioélectrique édicté par le
ministère des Communications du Canada.
EN55022 & EN55024
Class A W ar n i n g
FCC Emission
Limits
This product has been evaluat ed for Elec tromagnetic Compatibility under
the EN 55022 and 55024 standards for Emissions and Immunity and meets
the requirements for E4 environment.
This product complies with Class A (E4 environment). In a domestic
environment this product may cause radio interference in which case the
user may be required to take adequate measures.
This device complies wit h Part 15 of the FCC rules. Operation is sub ject
to the following two conditions: (1) this device may not cause harmful
interferen ce, and (2) thi s devi ce mu st acc ep t any int erf erence receive d,
including interf erence that may cause undesired operati on.
20 September 2002 PFR500/E Instruction Manual 7
Safety Summaries
Safety Certification
This product has been evaluated and meets the following Safety
Certification Standards:
Stand a rd Designed/tested for compliance wi th:
UL1950 Safety of In for mat ion Tec hnol og y Equipme nt, incl udi ng
IEC 950 Safety of In form atio n Tec hnolog y Equi pme nt, in cl uding
Electrical Business Equipment (Third editio n).
Electrical Business Equipment (Second edition , 1991).
CAN/CSA C22.2,
No. 950-95
EN60950 Safet y of In for mat ion Tec hnol og y Equipme nt, incl udi ng
Safety of In for mat ion Tec hnol og y Equipm ent, incl udi ng
Electrical Business Equipment.
Electrical Business Equi pm ent 1992.
ATTENTION This product has been designed and certified to comply with certain
regulatory requi rements pertaining to Information Te chnology
Equipment. This product has not been designed for use as a medical
device. Without limitation of the foregoing, this product is not intended
and has not been certified for use in a hospi tal or clini cal envir onment to
diagnose, trea t, or monito r pat ients under medical su pervi sion, and i s no t
intended and ha s not be en certif ied t o make physi cal or el ectrica l conta ct
with patients, nor to transfer energy to or from patients and/or to detect
such energy transfer to or from patients.
8 PFR500/E Instruction Manual 20 September 2002
Preface
About this manual
The PFR 500/E Fibre Channel RAID Storage Chassis provides RAID protected
storage for Profile XP Media Platf orms and Grass Valley Group Media Area
Networks. If you are responsible for installing and servic ing the PFR500/E in one of
these systems, you should read this manual.
Using the Profile XP documentation set
This manual is part of a full set of support documentation for the Profile XP Media
Platform. The following figure illustrates how to use the Profile XP documentation
depending on the task you are performi ng. F or instructions on connecting and
configuring the PFR500 Fibre Channel RAID Stor age Chassis, consult the Profile XP
Installation Guide (local storage) or Media Area Network Instruc tion Manual
depending on the system you are installing.
Path for the Installer
Profile XP
Manual
Family of XP S
eries
Grass Valley Group
Release Notes
Contains the latest
information about Profile XP
hardware and software
shipped with your system.
Path for the Operator
alley Group
V
Grass
Profile XP
Manual
Family of XP Series
rass Valley Group
alley Group
Grass V
Profile XP
Manual
Family of XP Series
Installation Guide
Contains essential steps for
installing your Profile XP
system with local storage,
G
System Guide
Contains the product description
and step-by-step instructions for
modifying system settings.
using factory default settings.
Use alternate procedures
for shared storage option.
alley Group
Grass V
Profile XP
Manual
p
Family of XP Series
alley Grou
V
rass
G
Profile XP
Manual
Family of XP Series
Media Area Network
Instruction Manual and Release Notes
Contains instructions for installing storage
that is shared by multiple Profile XP systems.
p
Grass Valley Grou
Profile XP
Manual
Family of XP Series
Profile XP
Manual
Family of XP Series
Installers consult
the User Manuals
as needed.
rass Valley Group
G
Profile XP
Manual
Family of XP Series
Grass Valley Group
Profile XP
Manual
Family of XP Series
Other Manuals
These manuals include:
- PFC500 Instruction Manual
- PFR500 Instruction Manual
- Profile XP Service Manual
Release Notes
Contains the latest
information about Profile XP
hardware and software
shipped with your system.
User Manuals
Contains complete instructions for using
Profile applications. These manuals include:
- Profile XP User Manual
- ContentShare Explorer User Manual
- Other user manuals you received with
8118-10
optional Profile applications.
20 September 2002 PFR500/E Instruction Manual 9
Preface
Manual descriptions
• Installation Guide (for each Profile XP Model) This guide provides step-by-step
instructions for installing the Profile XP Media Platform usi ng factory default
settings for all recor d/play channels. Factory default settings are indicated wit hin
the guide. After installing the Profile XP system using this installation guide , you
can refer to this Profile XP System Guide to customize system settings for your
installation.
•
Profile XP System Guide This guide provides all the information you need to go
beyond factory default settings and customize your syst em’s configuration to meet
your site-specif ic needs. This guide also provides an overview of your Profile XP
system, and provides all the specifications you need to integra te the Profile XP
Media Platform into your operation.
•
Profile XP User Manual Contains complete instructions for using Profile
applications to operate the Profile XP Media Platform.
Profile XP Service Manual C ontains information for servicing the Profile XP
•
Media Platform, and includes proc edures for the fol lowing tasks:
- Problem analysis using symptom, pr oblem, solution tables.
- Running diagnostics locally and remotely
- Set up and operate NetCentral Lite monitoring software.
- Replacing field replaceable units.
Profile XP Release Notes Contains the latest information about the Profile
•
hardware and the software release shipped on your system. This information
includes software specifications and requirements, feature changes from the
previous releases, helpful system administrative information, and any known
problems.
•
PFC500/E Instruction Manua l Contains information for servicing the PFC500
Fibre Channel RAID Storage Chassis (PFC500/E) including step-by-step
procedures for replacing field replaceable units.
10 PFR500/E Instruc tion Manual 20 September 2002
How this manual i s organized
The following identif ies and describes the chapters include d in this manual:
Chapter 1 - About the PFR500/E
Introduces the PFR500 Fibre Channel RAID Storage Chassis and the PFR500E
RAID Expansion Chassis. You can read this c hapter to get famili ar with key fe atures
and components.
Chapter 2 - PFR500/E Installation Information
Contains informati on needed for installation of a RAID Storage Chassis and RAID
Expansion Chassis, including rack mounting information.
Chapter 3 - Servicing the PFR500/E
Contains service infor mation, such as FRU replacement procedures.
Appendix A - Technical Specification s and Operati ng Li mit s
This appendix consists of electrical and environmental specifications.
How this manual is organized
20 September 2002 PFR500/E Instruction Manual 11
Preface
Getting more information
In addition to printed documents, Profile XP product information is av ailable in
electronic form. Use these as additional sources for information.
Grass Valley Group Web site
Current versions of this manua l and other Profile product documentation may be
downloaded via the Product Document ation link on the Grass Valley Group home
page.
Other on-line documentation
Electronic ver sions of the following manuals are lo cated on the system drive of your
Profile XP Media Platform and on the Profil e XP software CD-ROM.
• Installat ion Guide (for your model )
• Profile XP System Guide
• Profile XP User Manual
• Profile XP Service
• PFR500/E Instruction Manual
• Profile XP Release Notes
You can view these m anuals using Adobe Acrobat Reade r which is al so pre-in stalled
on your Profile XP system.
12 PFR500/E Instruc tion Manual 20 September 2002
Grass Valley Group Product Support
Grass Valley Group Product Support
To get technical assist ance, check on the status of problems, or report new problems,
contact Grass Valley Produc t Support via e-mail, the Web, or by phone or fax.
Web technical support
To access support information on the Web, visit the product support Web page on the
Grass Valley Group Web site. You can download soft ware or find solutions to proble ms
by searching our Frequently Aske d Questions (FAQ) database.
Worl d Wide Web: http://www.grassvalleygroup.com/support/
Technical Support E-mail Address: gvgtechsupport@grassvalleygroup.com.
Phone support
Use the following information to contact product support by phone during business
hours. Afterhours phone support is available for warranty and contract customers.
USA and Americas (includes Latin America and Canada)
Telephone (800) 547-8949 (Toll Free)
(530) 478-4148 (Direct Dial Toll Call)
Fax (530) 478-3181
Europe and UK
UK Regional
Service
Location
France Tel +33 145 297 300
Tel +44 1753 218 777
Fax +44 1753 218 757
Fax +33 145 297 302
Asia Pacific
Australia Tel (612) 8877 6800
Fax (612) 8877 6825
China Tel (86) 10 6235 1185
Fax (86)10 6235 1190
Hong Kong Tel (852)-2531-3000
Fax (852)-2802-2996
Autho rized support representative
A local authorized supp ort representative may be avail able in your country. To locate the
support represe ntative for your country, visit t he product suppor t Web page on the Gra ss
Valley Group Web site.
Profile Users Group
Italy Tel +39 72 901 428
Fax +39 72 905 371
Germany Tel +49 221 1791 234
Fax +49 221 1791 235
India Tel (91) 11 373 0544
Fax (91) 11 373 0543
Japan Tel (813) 548 4 6869
Fax (813) 5484 3775
South East
Asia
Tel (65) 6 7328 729
Fax (65) 6 7327 649
You can connect with other Profil e XP Media Platform users to ask questions or share
advice, tips, and hints. Send e-mail to profile-users@grassvalleygroup.com to join the
community and benefit from the exper ience of others.
20 September 2002 PFR500/E Instruction Manual 13
Preface
14 PFR500/E Instruc tion Manual 20 September 2002
Chapter
1
About the PFR500/E
This chapter introduces the PFR500 Fibre Channel RAID Storage Chassis. Topics
include:
• PFR 500/E features
• PFR 500/E components
• Configurations
PFR500/E features
The PFR 500 Fibre Channel RAID Storage Chassis is a high performance, high
availability mass stor age system. High-bandwidth storage is made possible using
Fibre Channel Arbitrated Loop (FC-AL) technology. The PFR500’s modular,
scalable design provides additional disk storage as your needs increase.
2359
Feature highlights:
• Ten drives in a 3U vertica l rac k sp ace
• No single point of failure
• All active components are hot- se rviceable
• Scalable expansion using P FR500E RAID Expansion Chassis
• Optional dual RAID controllers provide Fibre Channel failover
• Copper Fibre Channel interf ace (GBIC)
The PFR500 utilizes dual FC-AL technology, allowing two loop configurations
within a single chassis. Port-Bypass Circuits have been added to maintain loop
integrity during failures without user intervention. Each loop and associated Port
Bypass Circuits a long with al l other act ive components a re on redundant , separate h ot
20 September 2002 PFR500/E Instruction Manual 15
Chapter 1 About the PFR500/E
swappable modules. This improves serviceability and incre ases fault tolerance by
eliminating any singl e point of failure. With two RAID Controllers, the two loops
within a single standa rd chassis are configur ed as a singl e loop with a backup loop in
standby mode.
Capacity and redundancy
The PFR500 contains five or ten half-height 3.5" Fibre Channel Arbitrate d Loop
(FC-AL) disk drives. The chassis also supports one or two hardware RAID
Controllers in one 3U high r ack-mountable chassis. The PFR500 currently uses 73GB
or 180GB drive capacities. With ten drives, one c ha ssis holds up to 730GB or 1.8TB
depending on the disk drive option.
The PFR500E RAID Expansion Chassis provides additi onal storage capacity. It is an
identical chassis with two Loop Byp ass Board installed. Up to nine PFR500E RAID
Expansion Chassis can be connected to a single PFR500 comprising a single
disk-array storage system with a total of 100 drives and 7.3TB or 18TB of storage
depending on the disk drive option. The built-in chassis daisy-chaining capabilities
provide for cost effective storage expansion as requiremen ts grow.
Throughout this m anual, the term PFR500/E is used to refer to either the PFR500 or
the PFR500E interchangeably.
PFR500/E com ponents
The PFR500/E components are:
• The chassis with passive midpl ane board
• One or two RAID controllers (PFR500 only)
• One or two Loop Bypass Boards
• As many as ten Fibre Channel disk drives per chass is
• Two power supplies
• Two fan modules
The RAID Controllers, Loop Bypass Boards, disk drives, power supplies, and fan
modules are hot -swappable field r eplacea ble uni ts (F RUs), which means you can add
or replace them while the PFR500/E is powered up.
An optional second RAID Controller Modul e in the PFR500, allows for continued
access to the PFR500 if the primary RAID Controller fai ls. Adding a second RAID
Controller to the same chassi s is not intended to increase performance, but r ather to
add redundancy
connection and configuration instructions.
NOTE: Hotswapping the RAID Controlle r or LBB modules (removing or inserting )
causes approximately a 10 second loss of video (record/play). This happens
regardless of whether you exchang e the primary controller or the secondary
controller.
. Refer to your Profile XP PVS Series I nstall ation Guid e for detaile d
The following figure shows the PFR500/E components. Details on each component
follow the figure.
16 PFR500/E Instruc tion Manual 20 September 2002
Fan Module A
Power Supply A
LBB B
PFR500/E components
Chassis
8136-5
LBB A
Fan Module B
GBIC
Battery Backup
Unit (BBU)
Power Supply B
NOTE: Every PFR500/E RAID controller includes a backup battery so that if
electrical power is lost, data store d in cache memory will be saved. Data store cache
is not used in the PFR500/E, so the Batte r y Back up mo d u le is not used , ev en
though it ships as part of the LBB module.
20 September 2002 PFR500/E Instruction Manual 17
Chapter 1 About the PFR500/E
Chassis
The chassis is a sheet-metal housing which contains a passive midplane and chassis
slots for the RAID Con trollers, or Loop Bypass B oards, disk drives, power supplies,
and the fan modules.
Each chassis includes a chassis addre ss switch on the midplane board t hat must be set
to a unique address 0 through 9 during installation. Refer to your PVS Series
Installation Guide or t he Medi a Area Netw ork Installati on Manual for informat ion on
setting the chassis address switch depending how the PFR500 is used. See also,
“Chassis address setti ng requirement” on page 26.
The following diagram shows how disk modules are identified based on the chassis
address and physical loca tion. The chassis with an address set to 0 contains drives
from 0 to 9; the chassis with an address set to 1 contains drives from 10 to 19; and so
forth.
PFR500 Front Panel
Midplane
The midplane distributes power and signals t o all the chassis components. All FRUs
plug directly into midplane connectors. The midplane includes a chassis address
switch that must be set during inst allation. Refer to “Chassis address se tting
requirement” on page 26 for information on setting the chassis address.
n0 n1 n2 n3 n4
Disk Modules
n5 n6 n7 n8 n9
Chassis
Address
8136-3
Disk
ID
18 PFR500/E Instruc tion Manual 20 September 2002
Disk modules
Each disk module consists of a Fibre Channel disk drive in a carrier assembly. If a
disk drive fails, and needs replacing, you can do so while the PFR500/E is powered
up. Replacement disk drives take 3-4 minutes to begin rebuild after being installed.
(See “Removing and installing disk modules” on page 40.)
The disk drives are 3.5-inch FC-AL drives that conform to the Fibre Channel
Arbitrated Loop (FC-AL) sta ndards and support dual-port FC-AL interco nnects
through the two RAID controller s and their cabling.
CAUTION: Once the PFR500/E is installed and configured, the disk modules
!
become slot dependent. Moving disk modules betwee n ph ysi cal slots will result in
loss of data and the need to reconfigure the system.
Disk modules
2299
1
2
20 September 2002 PFR500/E Instruction Manual 19
Chapter 1 About the PFR500/E
Circuit board modules
There are two cir cuit board modules used: the Loop Bypa ss Board module (LBB) and
the RAID Controller module. The LBB module contains one Loop Bypass Board
which provides an internal Fi bre Channel loop for the disk modules installed in the
chassis. The RAID Controller module also contains a Loop Bypass Board plus a
RAID Controller board used to manage the disk drives and provide a Fibre Channel
interface to the Profile system.
PFR500E RAID Expansion Chassis circuit board modules
PFR500E RAID Expansion Chassis alway s has two LBB modules insta lled as shown
in the following figure. This provides two internal Fibre Channel loops for the disk
modules. At powe r-up, odd num bered disk drives are supported b y the LBB in the ‘A’
slot, while even numbered d isk drives ar e supporte d by the LBB i n the ‘B’ slot. In the
event of an LBB module failure, the faulty loop is bypassed and all disk drives
failover to the remaining LBB module. The LBBs are clearly labeled “A” or “B” on
the rear panel of the canister.
7 Segment LED
Left
Fibre Channel
Loop Port
(displays chassis address)
Serial
Port
Ethernet
Port
Fibre Channel
Right
Loop Port
Loop Bypass Board B
Loop Bypass Board A
PFR500E
Left
Fibre Channel
Loop Port
Ethernet
Port
7 Segment LED
(displays chassis address)
Serial
Port
Right
Fibre Channel
Loop Port
8136-2
The LBB in the PFR500E has two Fibre Channel ports: the Left and Right Fibre
Channel Loop Ports. Copper GBICs (Gigabit Interface Converter) are used in these
ports to connect Fibre Channel cabling to a PFR500 or PFR500E. This extends the
Fibre Channel loop of the corresponding PFR500/E chassis. There is a port status
LED for each Fibre Channel port. Refer to “Interpreting rear panel status LEDs” on
page 38.
20 PFR500/E Instruc tion Manual 20 September 2002
Circuit board modules
Installing a GBIC
(Gigabit Interface Converter)
B
A
A
8136-7
An RJ-type connector is provid ed for Ethernet network connection. A DB-9 serial
communications connect or is provided for serial communicati ons with a console
program. Th es e con nect o rs are u se d when N etCe ntral monitori ng so ftw are i s used .
Refer to your PVS Series Installation Guide or the Media Area Network Instructi on
Manual for information how these connectors are used.
NOTE: The PFR500E Expansion chass is and PF R500 Controller chassis must be
powered on and off in the proper sequence. Refer to proper power procedures in
Chapter 2, “PFR500/E Installation Information”.
20 September 2002 PFR500/E Instruction Manual 21
Chapter 1 About the PFR500/E
PFR500 RAID Storage Chassis circuit board modules
A PFR 500 includes one or two RAID Controller modules. Two RAID Controller
modules are installed when the redund ant Fibre Channel option is installed. This
provides redundant Fib er Channel interface ports to the Profile system or Fibre
Channel switch fabric. The following figure shows a PFR500 Fibre Channel RAID
Storage Chassis with the two RAID Controlle r Modules installed. The RAID
Controlle rs are cl ear ly la b eled “A” or “B” on the rear panel of the canister. The “A”
and “B” RAID Controllers must be installed in the chassis a s shown, the y cannot be
swapped.
7 Segment LED
(displays chassis address)
Serial
Port
Ethernet
Port
Host Fibre
Channel Port
Fibre
Channel
Loop Port
RAID Controller B
RAID Controller A
PFR500
Fibre
Channel
Loop Port
Ethernet
Port
7 Segment LED
(displays chassis address)
Serial
Port
Host Fibre
Channel Port
8136-1
When the redundant Fiber Channel opti on is not in stalled, only one RAID Control ler
is installed along with one LBB module as shown in the following figure. The LBB
module and the LBB contained in t he RAID Controlle r module provide the two LBBs
required in the PFR500 Fibre Channel RAID Storage Chassis. The LBB and RAID
Controller modules are cl early labeled on the rear panel of each canist er.
22 PFR500/E Instruc tion Manual 20 September 2002
Left
Fibre Channel
Loop Port
7 Segment LED
(displays chassis address)
Serial
Port
Ethernet
Port
Power supplies
Loop Bypass Board B
RAID Controller A
PFR500
The RAID Controller is equipped with a passive 9-pin copper GBIC installed as the
Fibre Channel host port. The RAID Controller also has a Fibre Channel loop
expansion port which extend s the internal Fibre Channel Loop to the correspon ding
Loop Bypass Board in a PFR500E Expansion Chassis.
An RJ-type connector is provid ed for Ethernet network connection. A DB-9 serial
communications connect or is provided for serial communicati ons with a console
program. Th es e con nect o rs are u se d when N etCe ntral monitori ng so ftw are i s used .
Refer to your PVS Series Installation Guide or the Media Area Network Instructi on
Manual for information how these connectors are used.
The RAID Controller includes rear panel Fibre Channel loop port status LEDs and
other status LEDs. Refer to “Interpre ting rear panel status LEDs” on page 38.
NOTE: The PFR500E Expansion chass is and PF R500 Controller chassis must be
powered on and off in the proper sequence. Refer to proper power procedures in
Chapter 2, “PFR500/E Installation Information”.
Power supplies
Fibre
Channel
Loop Port
Ethernet
Port
7 Segment LED
(displays chassis address)
Serial
Port
8136-6
Host Fibre
Channel Port
There are two auto-rangi ng power supplies, each with its own power cord and standby
switch. Each suppl y supports a fully c onfigured PFR500 and shares load currents with
the other supply, if it is present. The power supplies are d esigned so as to protect the
disk drives if you install them while the PFR500/E is powered up. A disk with
power-related faults will not adversely affect the operation of any other disk.
Each power supply has status LEDs visible from the rear pane l. The status LEDs a re
described in the “Interpreting rear panel status LEDs” on page 38.
A retaining screw secures the power suppl y in place. You can add or remove one
power supply in the PFR500/E while the PFR500/E is powered up.
20 September 2002 PFR500/E Instruction Manual 23
Chapter 1 About the PFR500/E
Fan mod ules
There are two fan modules used to cool the components insta lled in the PFR500/E
chassis. The fan modules connect to the midplane board for power.
One status LED on the r ear panel of the fan module indicates status. The status LED
is described in the “Interpre ting rear panel status LEDs” on page 38.
A retaining screw on the fan module holds the module in place .
NOTE: If power is connected, fans run at low speed even with the power supply
switches in standby position.
Configurations
The PFR 500 RAID Storage Chassis minimum and maximum configurations are as
follows.
PFR500
Configuration
minimum 1 1 2 5
maximum 2 0 2 10
RAID Controller
Module
(Includes one LBB)
Loop Bypass
Board Module
Power Supplies/Fan
modules
Disk Modules
The maximum configuratio n provides the mos t redundancy, an d therefore the h ighest
degree of system availabi lity.
The PFR500E RAID Expansion Chassis minimum and maxim um configur ations ar e
as follows.
PFR500E
Configuration
minimum 2 2 5
maximum 2 2 10
Loop Bypass
Boa rd Module
Power Supplies/Fan
modules
Disk Modules
IMPORTANT: Grass Valle y Group does not support mixing dis k drives of differing
capacities in any RAID chassis. A ll disk drives in any RAID chassis must be of the
same capacity. For example, if a PFR500 and a PFR500E are connected, all the
disk drives in both the PFR500 and the PFR500E must be of the same capacity.
24 PFR500/E Instruc tion Manual 20 September 2002
Chapter
2
PFR500/E Installation Information
This chapter describes information you’ll need to install the PFR500 Fibre Channel
RAID Storage Chassis (PFR500/E). Major topics are:
• Installation r equirements
• Installing a PFR500/E in an equipment rack
• PFR 500/E power-up and initialization
• PFR 500/E power-down
Installation requirements
This section describes the following requirements:
• “Site requirements” on page 25
• “Chassis address setti ng requirement” on page 26
• “Cabling requirements” on page 27
• “Binding disk modules into groups” on page 27
Site requirements
For proper PFR500/E operation, the installation site must conform to certain
environmental spe cifications. These are detailed below and in Appendix A, “Technical
Specificat ions an d Operating Limi ts”.
Power
Refer to “AC power requirements” on page 49 for AC power requirements. The values
indicate eith er the value s for the power cor d of a PFR500/E with a single power supply,
or the total values shared by the line cords of two power supplies in the same PFR500/
E, with the divi sion betwe en the powe r co rds and suppl ies at the c urrent s harin g ratio. If
one of the two power sup plies f ails, the r emaining s upply and cor d must suppo rt the full
load. You must use a rack mount cabinet with ac power distribution, and have main
branch ac distributi on that can handle these values for the number of PFR500s and
PFR500Es that you will interconnect.
Cooling
Make sure your site has air conditioning of the correct size and placement to maintain
the specified a mbient temperature range. The air c onditioning must b e able to handle th e
requirements of the PFR500s and any connected PFR500Es as indicated under
“Environmental limits” on page 50.
20 September 2002 PFR500/E Instruction Manual 25
Chapter 2 PFR500/E Installation Information
Chassis ad dr es s set tin g re qu ir em e nt
Each PFR500/E storage chassis has a c hassis address swit ch tha t must be set to a unique
chassis address. Valid chassis addresses are 0-9 with 0 being reserved for the PFR500
RAID Chassis. All chassis are shipped with the chassis address set to 0.
The chassis address switch is located inside the chassis on the midplane board. The
following figure s show how to gain access to the switch by removing the board canisters.
CAUTION: Refer to the PVS Serie s Instal lati on Guide
you received with your Profile XP
storage system or the Media Area Network Instruction Manual for step-by-step
instructions for setting the chassis address.
LBB B goes
in the top slot
LBB A goes
in the bottom slot
The midplane is at the back of the slot that held the LBB canisters. On the midplane is a
small, white rotary switch.
3001
.
26 PFR500/E Instruc tion Manual 20 September 2002
2796
After the chassi s addresses have been set and the chassis powered-up, the chassi s address
is displayed on the 7-segment display LED as shown.
7-Segment Displ ay LED
Cabling requirements
It is recommended that you use the copper Fibr e Channel c ables shipped with your
PFR 500 when making connections.
Any copper cable s you use must meet the a ppropriate st andards fo r 1-Gbit FC-AL l oops.
Such cables are fully shielded, twin-axial, full-duplex cables with DB-9 connectors.
Cables greater th an 10 meters must be equalized; cab les equal to or less than 10 meters
do not need to be equalized. Do not use copp er cables longer than 15 meters for any Fibr e
Channel connection in a Profil e system.
Cabling requirements
2792
PFR500 and PFR500E interconne ctions shoul d maintai n LBB consi stency . That is, one
FC loop should conne ct the PFR500’s RAID Controller A and each PFR500E’s LBB A.
The other FC loop should connect the PFR500/E’s RAID Controller B and each
PFR500E’s LBB B.
Do not leave an unused (that is, dangling) cable connected to a Fibre Channel port
because it may cause excess noise on the loop.
Binding disk modules into gr oups
After cabling a PFR500 and any PFR500Es, you must bind disk modules into LUNs
using a GVG Disk Utility provided by Grass Valley Gro up. Ref er to the appropriate
manual for information on using the GVG Disk Utility to bind drives.
Type of PFR500/E installation Manual to use for binding procedures
Part of a Media Area Network Media Area Net w ork Instruction Manual
Connected directly t o a Profile XP Media
Platfo rm as local storage
PVS In stalla tio n Gui de ( for your Prof ile XP mo del) or
the Profile XP System Guide
20 September 2002 PFR500/E Instruction Manual 27
Chapter 2 PFR500/E Installation Information
Installing a PFR500/E in an equipment rack
Use the information in this sect ion to unpack the PFR500/E chassis and mount in an
equipment rack.
Procedures include:
• Unpacking the Chassis
• Installing the rack mounts
• Installing the chassis with drive the support bracket
• Installing chass is without the drive support bracket
Unpacking the Chassis
Unpack the PFR500/E chassis, cables, and installation kit.
WARNING: A PFR500/E chassis is heavy. Two people should lift and
!
move it.
Box containing cables
and manuals
Packaging
Chassis with
shipping bar
8136-4
CAUTION: Save the chassis packaging. Use only PFR500 approved packaging to ship.
28 PFR500/E Instruc tion Manual 20 September 2002
Installing the rack mounts
You can eithe r remove th e drive supp ort bracket, as shown in the f ollowing fi gure so t hat
you can hot-swa p dri ves, or you can l eave t he br acket i n pl ace for gre ater d rive sta bil ity.
In either case, keep the bra cket and retaini ng sc rews in case you have to shi p the chassis
in the future.
2781
Installing the rack mounts
To install the PFR500/E rack mounts:
1. Loosely fasten the left st ationar y chassis mount to the left chassis sl ide rail wit h the
locking nuts.
2. Adjust the length of the outside edges of the chassis mo unt assembly to fit be tween
the front and back channel mounts. S ecure these two pieces together. Pull chassis
mount assembly away from channel mounts.
3. Place cage nuts around the top and bottom two holes on the front of the chassis
mount assembly, such that the nuts are inside the front and the back of the chassis
mount assembly.
4. Place one cage nut on the bottom hole, and one cage nut on the second hole from
the top on the back, such that the nuts are inside the front and the back of the chassis
mount assembly.
5. Slide the chassis mount assembly betwe en the left front and back channe l mounts.
Secure the screws through the channel mounts into the cage nuts.
20 September 2002 PFR500/E Instruction Manual 29
Chapter 2 PFR500/E Installation Information
Back Channel
Mount
Cage Nuts
(2 per side)
Locking Nits
(3 per side)
Left Chassis
Slide Rail
Left Stationary
Chassis Mount
Cage Nuts
(4 per side)
Front
Channel
Mount
0626-15
6. Repeat steps 1 through 5 for the right side.
30 PFR500/E Instruc tion Manual 20 September 2002
Inserting the PFR500/E chassis in the rack
Drive Support
Inserting the PFR500/E chassis in the rack
Every PFR500/E chassis ships with drive suppor t brackets. The support bracket provide s
additional disk module support. If the chassi s will operate in a high- vibration area, le ave
the brackets on. This adds time when hot-swapping drives, but provides additional
stability.
Installing the chassis with drive the support bracket
To install a chassis with the dri ve support bracket:
1. Rest the chassis on the s upport angles shown. S lide the c hassis back and int o pl ace.
2. Add the drive support br acket and se cure the ch assis t o the r ack with t he mounti ng
screws that shipped with the chassis.
Mounting Screws
Brackets
3006
Drive Support Bracket
3. Repeat steps 1-2 to insert each PFR500/E chassis in the rack.
The drive support brackets preclude edge covers.
Installing chassis without the drive support bracket
To install a chassis without the drive support bracket:
1. Rest the chassis on the rack mounts as shown. Slide the chassis back and into pl ace.
2. Secure the chassis to the rack with the mounti ng screws included in the inst allation
kit.
20 September 2002 PFR500/E Instruction Manual 31
Chapter 2 PFR500/E Installation Information
3. Apply the edge covers that are packaged with the PFR500/E.
4. Repeat steps 1-3 to inst al l each PFR500/E chassis in t he rack .
32 PFR500/E Instruc tion Manual 20 September 2002
PFR500/E power-up and initialization
To power
PFR500/E power-up and initialization
This section gives information about connecting power and powering-on the
PFR 500/E system.
Connectin g ele ct ric al cab le s
For each chassis, there are two ele ctrical cables which should be connecte d to separate
outside power sources, as shown.
Off/Standby switches
To power
source
source
2783
WARNING: Make sure the power cords meet local safety and electrical
!
standards.
CAUTION: The PFR500/E system must be electrically grounded.
!
Operating the system wi thout proper groundi ng can damage disk driv es. If
the outlet you use is not grounded, make sure that a licensed electrician
replaces it and installs a grounding conductor.
Powering-up the PFR500/E system
1. Power-up the PFR500E Expansion chassis prior to, or at the same time as the
PFR500 Controller chassis.
NOTE: You must always power-up th e PFR500E Expansion chassis prior to, or at
the same time as the PFR500 RAID Controller chassis. Failure to do so may
prevent some LUNs in the expansion chassis from bein g recognized.
2. Wait for RAID storage initialization, as follows:
- Rear panel 7-segment LED displa ys t he chassis address, and Host RDY LED is
ON— approximately 2 minutes.
- Wait until al l disk access LEDs are stea d y green — approximately 3 minutes.
- Refer to sections in Chapter 3, “Servicing the PFR500/E” for inform at ion on
interpreting status LED behavior.
NOTE: Refer to the Profile XP System Guide or Media Area Network Instruction
Manual for complete system power-up procedures.
20 September 2002 PFR500/E Instruction Manual 33
Chapter 2 PFR500/E Installation Information
PFR5 00/E power-down
IMPORTANT: If your PFR500/E system is part of a Media Area Network, re fer to
the Media Area Network Instruction Manual for instructions on shutting down the
Media Area Network before powering down a PFR500/E.
To power-down the PFR500/E correctly:
1. Stop all read/write activity to the PFR500/E storage system.
2. Power-down the RAID stora ge system by power ing-down the PFR500 Controller
chassis prior to, or at the same time as with the PFR 500E Expansion chassis.
>>> CAUTION: You must always power down the PFR500 RAID Controller chassis
prior to, or at the same time as the PFR500E Expansion Chassis. Failure to do so
may force some LUNs offline. This will cause loss of access to the media file system
when the system is powered up again. Refer to “Forcing LUNs online: Recovery
from improper power- sequence” in Chapter 3 of the Profile XP System Guide.
To turn on power, refer to “PFR500/E power-up and initialization” on page 33.
Battery Backup recharge
Every PFR500/E RAID controller includes a backu p battery so that if electrical power
is lost, data stored in cache memory will be saved.
Data store cache is not use d in Pr ofile stor age syste ms, so t he Batte ry Backup mod ule is
not used, even though it ships as part of the LBB module.
34 PFR500/E Instruc tion Manual 20 September 2002
Chapter
3
Servicing the PFR500/E
This chapter describes how to monitor PFR500/E status and replace Field
Replacea ble Un i ts (FR U ).
Topics include:
• “Maintenance procedures using GVG Disk Utility” on page 36
• “Monitoring PFR500/E status using NetCentral” on page 36
• “Interpreting disk modul e LEDs” on page 37
• “Interpreting rear panel status LEDs” on page 38
• “LBB 7-segment display codes” on page 39
• “Removing and installing disk modules” on page 40
• “Replacing the Loop Bypass Board (LBB) or RAID Controller” on page 43
• “Replacing GBIC data ports” on page 45
• “Replacing a power supply” on page 46
• “Replacing the fan module” on page 47
20 September 2002 PFR500/E Instruction Manual 35
Chapter 3 Servicing the PFR500/E
Maintenance procedures using GVG Disk Utility
Several maintenance pr ocedur es can be performed using the GVG Disk Utility
installed on the Profil e XP Platform for standalone storage, or on the FSM in Media
Area Network systems.
To perform the following tasks , refer to Chapter 3 of the Profile XP System Guide:
• Verifying and loading RAID controller microcode
• Downloading PFR 500 disk drive firmware
• Forcing LUNs online: Recovery from improper power-off sequence
• Forcing a replacement drive to rebuild
• Checking and restoring defa ult PFR 500 RAID Controller settings
• Checking and restoring disk se ttings
Monitoring PFR500/E status using NetCentral
You can monitor PFR500/E RAID Storage systems using Grass Valley Group’s
NetCentral monitoring sof tware. Enabled by SNMP, NetCentral can continuously
monitor the storage syst em and send notifications if there is a problem. The SNMP
agent software require d for NetCentral monitoring runs on the PFR500 RAID
Controller module. As a result, the PFR500 appears in NetCentral as a standalone
device rather than a subsystem of the Profile XP platform.
Communication with NetCentra l takes place over the RAID Controller Ethe rnet port.
To monitor the PFR500, you must connect network cablin g, powe r on the syste m,
then configure network a nd SNMP settings as described in the PVS Series Ins tallation
Guide.
Refer to the Profile XP Service Manual for information on monitoring the PFR500
with NetCentral.
36 PFR500/E Instruction Manual 20 September 2002
Interpreting disk module LEDs
The disk module LEDs and the 7-segment display on the back of the RAID
Controllers are used to indicate system status. The following table describes how to
interpret the the disk module LED behavior and rear panel 7-segment display for
various conditions.
a
LEDs
7-Segment
Display
Interpreting disk module LEDs
Meaning
All drives are green,
non-blinking
All drives are green, r apid
blinking
One drive is blue Drive has been identified using the GVG Disk
One drive is red Drive itself has determined it is bad.
All drives are alt e rnating blue/
green at two second intervals
RAID only: All drives are blue
for 5 minutes, then green for 30
seconds
RAID only: All drives are blue System-wide failure has occurred. Do not
One drive is green while all other
drives are blinking blue.
a.
If the dis k access LED is un lit at any po int, it indicates one of the colored LEDs has failed. The access
LED should display some color at all times.
b.
A RAID LUN may fail without providing blue LED in dication, ho wever, NetCentral alerts can provide
this information.
chassi s address Drives are behaving nor m ally— no disk access
in progress
chassi s address Disk I/O in progress
Utility.
F Drive is failed.
F and ch as sis
address
(alternating)
Chassis ID LUN is rebuil ding. D o not power dow n the arra y
Something ( such as a power su pply, blower, etc.)
in the array failed.
Failed drive in the array needs to be replaced.
remove a drive. Call Grass V alley Group
Support as described in page 13.
until the rebuild fin ishes.
b
20 September 2002 PFR500/E Instruction Manu al 37
Chapter 3 Servicing the PFR500/E
Interpreting rear panel status LEDs
Refer to the following tabl e to inter pret rear panel LEDs on FRUs.
Module LED Name Meaning
Loop Bypass Board Loop LED is ON when the Fib er Channel port does not
detect a valid Fibre Channel signal on t he G B IC.
LED is OFF when sign al is valid.
7-segment LED Chassis number and event code display. R efer to
“LBB 7-segment display codes” on page 39.
Flashing decimal point indicates he artbeat for
communicat ion between LBB modules. Solid
indicates LBB has critically failed (steady for more
than 30 seconds).
RAID Controller Host Loop LED is ON when the Fiber Channel port does not
detect a valid Fibre Channel signal on t he G B IC.
LED is OFF when sign al is valid.
Host RDY LED is ON when the hos t p ort is initialized and
ready for com m unication. LED OFF indic ates the
RAID Con t ro ller is not fully initia liz e d.
Disk ACT LED is ON when there is disk activity, i.e. data
packets on the disk loops.
Host ACT The host acti vity LED is ON when there i s host por t
activity, i.e. data packets on th e host loop.
Tx and Rx LEDs indicate Ethernet port transmit and receive
status.
Power Supply Output Good LED is ON (green) when power supply output is
good.
Fault LED is ON (amber) when there is a fault in the
power supply.
Fan Module Fault LED is ON (red) when there is a fan failure
38 PFR500/E Instruction Manual 20 September 2002
LBB 7-segment display codes
The following table shows event codes for the rear panel 7-segment display on each
LBB.
Code Type Blink Rate Meaning
LBB 7-segment display codes
0 thru 9 Informational Steady or
alternating with
other code.
C Power-up Steady during
power-up
C C r iti cal Stead y > 30
seconds fr om
power-up
F Critical Alternating with
chas si s ad dress
. Informational Blinking
throughout
operation
. Critica l B l in k ing halte d T he LBB has crit ic ally faile d (st ea d y fo r gr eater
H Informational Alternating with
the chassis
address
H Warning Steady for short
duration wi th n o
alternating
Chassis addre ss. Refer to “Chassis address set ting
requirement” on page 26.
Initial ly displaye d during cold boot, will switch to
chassi s address within 30 seconds
If C remai ns l onger t han 3 0 seconds aft er pow er up,
the LBB has failed. Board may n ot be fully seated
or may have suffered a cri tical err or during a
firmwa re upgra d e.
An error or ev ent has oc curred that requi res human
interve n tion. Chec k di sk LE D s an d re ar pa ne l
LEDs. Also, check s yst em st atus usi ng Net Cen tral .
Indicates the LBB is functioning prope rly.
than 30 seconds)
A firmwa re update is in progress
Ethernet li nk has been detected
H Identif y Alternati ng wi th
the chassis
address
LBB has been sent an identify command by GVG
Disk Utility
20 September 2002 PFR500/E Instruction Manu al 39
Chapter 3 Servicing the PFR500/E
Removing and installing disk modules
Use the following instructions to replace a faulty disk module. It should be replaced
while the array is running (hot-swapped).
NOTE: Grass Valley Group does not support mixing disk drives of differing
capacities within a RAID chassis connected to a Profile XP Media Platform or
Media Area Network. All disk drives in any RAID chassis must be of the same
capacity. For e xample , if a PFR500 and a PFR500E are used, all the di sk dr ives in
both the PFR500 and the PFR500E must be of the same capacity.
Moving disk modules
CAUTIO N: Y o u can d es troy the media file syst em be yond re covery if you move a
!
disk module to a diffe rent slot. The se rvice person can move a dis k module when you
don’t care about losing the media in the media file system and under the following
cautions:
• The disk module must be unbound.
• Moving a drive module that is part of a LUN to anoth er slot makes all information
on the LUN inaccessible.
• You must remove and install t he disk modul e while the storage syst em is powe red
up.
A disk module must be inserted a ll the way or removed entirely. Do not leave a disk
module partially r emoved except for periods when you are all owing it to spin down.
When replacing multiple disks, observe the following:
• After removing a disk modul e, wait for the activit y LEDs on the other disk modules
to resume a steady flicker before removing the next module.
• After inserting a disk module , wai t for the activity LEDs on the other drives to
resume a steady flicker before inserting the next module.
CAUTION: Handle a disk module gently and use an ESD wristban d. Do not remove
!
a faulty disk module until you have a replacement module (wit h the same part
number) or a filler module available.
40 PFR500/E Instruction Manual 20 September 2002
Removi ng a disk module
NOTE: If a disk module has be en bound i nto a LUN, do not m ove it to an other s lot
unless you do not care about the data on the LUN. Each module has LUN
identifying inform ation written when it is bound. Moving it to another slot can
make information on the original LUN inaccessible.
Generally, you should not remove a disk module unless it is faulty. Refer to
“Interpreting disk module LEDs” on page 37 and “Monitoring PFR500/E status using
NetCentral” on page 36.
To remove the disk module:
1. Confirm the drive location by ensuring that the dis k module LED is blue or red.
NetCentral messages may repor t disk faults by disk module number. To locate a
disk module by nu mber, look at th e 7-segment LED di splay on the rear panel of the
RAID Controller or Loop Bypass Boards. It displays a single digit (0 through 9).
This indicates the ch assis address of t he chassis. The chassis displayin g chass is
address 0 contains drives from 0 to 9; the chassis displaying chassis address 1
contains drives from 10 to 19; and so forth.
2. Remove the drive support bracket, if insta lled (r efer to “Installing the chassis with
drive the support bracke t” on page 31.)
Removing a disk module
3. Grasp the release leve r with your th umb and index f ing er and pull outward to ope n
the door.
2
2905
4. Carefully slide the disk module out until it is free and out of its bay.
1
20 September 2002 PFR500/E Instruction Manu al 41
Chapter 3 Servicing the PFR500/E
2
Installing dis k module
To install a disk module:
1. Insert the replacement disk module into the empty bay.
1
2299
2. Press the release lever down and into place, as shown.
3. The disk spins up automatically.
4. Disk module rebuild begins i n approximately 3-4 minut es. If not, refer to Chapter
3 of the Profile XP System Guide for instructions on forcing disk module rebuild
using GVG Disk Utility. Also refer to “Interpr eting rear panel status LEDs” on
page 38 for di sk module LED s ta tus duri ng re build. Af terward, check di sk module
status using NetCentra l or GVG Disk Utility.
5. Replace the drive support bracket, if used (refer to “Installing the chassis with drive
the support bracket” on page 31.)
42 PFR500/E Instruction Manual 20 September 2002
Replacing the Loop Bypass Board (LBB) or RAID Controller
Replacing the Loop Bypass Board (LBB) or
RAID Controller
Use the following instructions to replace an LBB or RAID Controller module. It
should be replaced while the chas sis is powered up (hot-swapped).
NOTE: Ensure that the RAID Controller or LBB you are installing has the same
microcode version as the module being replaced. Otherwise, the replacement
module will not initialize. Refer to the Profile XP System Guide for information on
checking co ntr o ller fi rmware versions .
NOTE: A PFR500 must have at least one RAID Controller installed while it is
powered up. Do not remove both RAID Controlle r while the PFR500 is powered up.
Removing the LBB or RAID Controller
NOTE: Removing or insertin g the RAID Controller or LB B causes approximately
a 10 second loss of video (record/play ). This happens regardles s of whether you are
exchanging the primary controlle r or the secondary controller.
To remove the LBB or RAID Controller:
1. Identify the module to be replaced using NetCentral or rear panel LED indicators.
2. Remove the cables connected to the module. Note where the cables connec t to the
module.
3. Loosen captive screws as shown in the figure below.
1
2
3
20 September 2002 PFR500/E Instruction Manu al 43
2909
Chapter 3 Servicing the PFR500/E
4. Unseat the module by pushing down on the two ejector levers.
5. Pull the module out of the chassis.
Installing the LBB or RAID Controller
Before instal ling the rep lacement RAID Co nt ro ller or LBB , ens u re it has the sam e
microcode version as th e module bei ng re placed. Oth erwise , the repla cement module
will not initializ e.
NOTE: Removing or insertin g the RAID Controller or LB B causes approximately
a 10 second loss of video (record/play ). This happens regardles s of whether you are
exchanging the primary controlle r or the secondary controller.
To install the LBB or RAID Controller:
1. Insert the replacement module in to the empty bay . Make sure the module is sea ted.
2. Push up the two ejector levers to seat the module.
3. Tighten the captive screws.
4. Reconnect cabling.
5. Verify module initialization using rear panel status LEDs. Refer to “Interpreting
rear panel status LEDs” on page 38. If the repl acement module fail s to initia lize, it
may have the wrong microcode version installed. Refer to Chapter 3, “Working
with Storage Using GVG Disk Utility”, in the Profile XP System Guide for
information on checking and loading controller firmware.
6. Check module status using NetCentral or GVG Disk Utility.
44 PFR500/E Instruction Manual 20 September 2002
Replacing GBIC data ports
The PFR500/E ships with passive copper data ports installed in t he RAID Controller
and Loop Bypass Board (LBB) modules.
To replace the GBIC:
1. Remove cabling and remove the GBIC as shown.
2. Insert the replacement GBIC into the module as shown, then reconnect cabling.
3. Verify the Fibre Channel connection using the port Loop LED. Refer to
“Interpreting rear panel status LEDs” on page 38.
Replacing GBIC data ports
2904
20 September 2002 PFR500/E Instruction Manu al 45
Chapter 3 Servicing the PFR500/E
Replacing a power supply
CAUTION: Turn off the power supply before unplugging the power cord from the
!
supply or removing the supply from the chassis.
To replace the power supply:
1. Turn the standby switch to Standby (0), as shown.
2750
Off/Standby
switch
2. Remove the electrical cable from the power supply.
3. Loosen the captive screw on the power supply.
4. Pull the module out of the enclosure, as shown.
2908
5. Insert the replacement power supply into the empty bay.
6. Tighten the captive screw on the power supply.
46 PFR500/E Instruction Manual 20 September 2002
Replacing the fan module
7. Pl ug the el ectri ca l cabl e i nto the p ow er s uppl y .
8. Turn on the power supply. Turn the standby switch to ON (1).
9. Monitor the status of the power supply using rear panel status LEDs and
NetCentral.
Replacing the fan module
CAUTION: Do not remove a faulty fan module until you have a replacement fan module
available. You can remove the drive fan module while the PFR 500/E is powered up.
To replace a fan module:
1. Loosen the captive screw on the fan module.
2. Pull the module out of the enclosure.
3. Insert the replacement fan module into the empty bay.
4. Tighten the captive screw on the module.
2907
5. As soon as the module is reinstalled, the fans start spinning and the system fault
indicators are cle are d if no other FRUs are faulty.
20 September 2002 PFR500/E Instruction Manu al 47
Chapter 3 Servicing the PFR500/E
48 PFR500/E Instruction Manual 20 September 2002
Appendix
A
Technical Specifications and Operating Limits
AC power requirements
Power Input
100-120 VAC, 50/60Hz, 6amps
200-240 VAC, 50/60Hz, 3 amps
If one of the two po wer supplies f ails, the r emaining supply and c ord must su pport the
full load. Your ra ckmount cabinet must i nclude ac power distribu tion t hat can handle
these values.
Size and weight
Item Measurement
Height 13.34 cm (5.25 in) (3 rack units )
Widt h 44.83 cm (1 7.65 in)
Dept h 5 5. 88 cm (22 in )
Weight 34.0 kg (75.0 l b s)
Copper cable lengths
It is recommended that you use the copper Fibr e Channel c ables shipped with your
PFR 500 when making connections.
Any copper cable s you use must meet the a ppropriate st andards fo r 1-Gbit FC-AL l oops.
Such cables are fully shielded, twin-axial, full-duplex cables with DB-9 connectors.
Cables greater th an 10 meters must be equalized; cab les equal to or less than 10 meters
do not need to be equalized. Do not use copp er cables longer than 15 meters for any Fibr e
Channel connection in a Profil e system.
20 September 2002 PFR500/E Instruction Manual 49
Appendix A
Environmental limits
Requirements Description
Temperat ure (Operating) 5 to 35 degrees C (41 to 95 degrees F)
Temperat ure (Non-op erating -40 to 65 de grees C (-40 to 149 degrees F)
Relative Humidity (Oper ating) 5 to 75%, non-conde nsing
Relative Humidity (Non-operating 5 to 95%, non-condensing
The system includes two temperat ure level sensors used to issue auto-warning and
auto-shutdown incas e the over te mperature limit is reached.
50 PFR500/E Instruc tion Manual 20 September 2002
Index
Numerics
9-pin cable 23
A
AC power
current draw 49
overview 25
address switch, chassis 26
Authorized support representative 13
B
Battery Backup Unit 17, 34
binding disk modules 27
blinking disk module LEDs 37
blue drive LED, blinking 37
C
cabling
max lengths 27, 49
requirements 27
cabling requirements 27, 49
Canadian Certified Power Cords 7
Canadian EMC Notice of Compliance 7
capacity 16
chassis address switch 26
chassis description 18
chassis dimensions 49
chassis weight 49
colors, disk module LEDs 37
components 16
See FRUs (field replaceable units)
configurations 24
console program 21, 23
D
depth, chassis 49
disk module
description 19
disk module LED colors 37
identification 18
installing 42
removing 41
replacing 40
disk module LED displays, interpreting 37
disk utilities 27
documentation set 9
documentation, online 12
drive support bracket 31
E
ejector lever 44
Emission Control, compliance 7
EN55022 Class A Warning 7
error codes 39
Ethernet connector 21, 23
F
fan module
description 24
replacing 47
running in standby 24
status LEDs 38, 39
FC-AL (Fibre Channel Arbitrated Loop)
cabling requirements 27
FCC Emission Limits 7, 8
features 15
Fibre Channel Host Port 23
Fibre Channel Loop Port 23
field replaceable units (see FRUs)
flashing disk module LEDs 37
FRUs (field-replaceable units)
defined 16
disk module
description 19
replacing 40
fan module
description 24
replacing 47
GBIC
description 20
replacing 45
Loop Bypass Board
description 20
replacing 43
power supply
description 23
replacing 46
20 September 2002 PFR500/E Instruction Manual 51
Index
RAID Controller
description 22
replacing 43
G
GBIC 21, 23, 45
General Safety Summary 5
H
height, chassis 49
high availability features 16
I
Injury Precautions 5
installing
disk module 42
PFR500/E 28
L
Laser Compliance
FCC Emission Limits 7, 8
LBB
see Loop Bypass Board
LEDs
7-segment display codes 39
disk modules 37
rear panel 38, 39
Loop Bypass Board
description 20
replacing 43
status LEDs 38, 39
loose cable 27
PFR500/E
chassis
midplane 18
chassis depth 49
components 16
configurations 24
description 16
disk module description 19
fan modules 24
high availability features 16
installation requirements 25
installing in rack 31
monitoring status 36
operating limits 50
power supply, description 23
powering down 34
rear panel view 20, 22
requirements
cabling 27
operating 50
weight 49
power
cord 33
outlet 33
power supply
description 23
replacing 46
status LEDs 38, 39
powering-up 33
Product Damage Precautions 5
Profile Users Group 13
M
midplane board
chassis address switch 26
description 18
N
NetCentral 36
R
rack mounting 28
RAID configuration 27
RAID Controller
description 22
replacing 43
status LEDs 38, 39
remote monitoring 36
O
online documentation 12
replacing
disk module 40
fan module 47
P
packaging 28
52 PFR500/E Instruction Manual 20 Septembe r 2002
GBIC 45
Loop Bypass Board 43
power supply 46
RAID Controller 43
S
safety ground 33
Safety Terms and Symbols 6
serial port 21, 23
seven-segment display 27
site requirements
See also Appendix A
see also Appendix A
size and weight 49
SNMP monitoring 36
standby switch 33, 46
status
monitoring PFR500/E 36
storage capacity 16
support, phone numbers 13
T
technical support 13
U
users group 13
V
voltage, PFR500/E requirements 49
W
web site 13
weight, chassis 49
width, chassis 49
20 September 2002 PFR500/E Instruction Manual 53
Index
54 PFR500/E Instruction Manual 20 Septembe r 2002
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