CopyrightCopyright 2002 Grass Valley Group Inc. Grass Valley, California.
Portions copyright
Printed in the United States of America. All rights reserved. This document may not be copied in
whole o r in part, or ot herw ise r eprod uced excep t as s peci ficall y per mit ted und er U. S. cop yri ght l aw,
without the prior written consent of Grass Valley Group Inc., P.O. Box 1114, Crass Valley,
Califor n ia 95 94 5 U S A.
Ciprico, Inc. Reprinted w ith permission.
TrademarksGrass Va lley , GRA SS VAL L EY GR OUP, Prof ile an d Pro file XP are ei the r reg ister ed tr adem ar ks
or trad emarks of Gr ass Va lley G roup in the Uni ted State s and/ or oth er coun tries . Oth er tra dema rks
used in this doc ument are e ither r egistered tradem arks or t rademar ks of the m anufactu rers or
vendors of t he ass oc ia te d p rod uct s. G ra ss Va ll ey Gr ou p pro du cts a r e co ver ed by U. S. an d for e ig n
patents, issued and pending. Additional information regarding Grass Valley Group’s trademarks
and other proprietary rights may be found at www.grassvalleygroup.com.
Windows NT is a registered trademark of Microsoft.
DisclaimerProduc t opti ons an d spe cifi cation s sub ject to ch ange wi thout not ice. Th e inf ormat ion i n this m anua l
is furnis hed for inform ational use on ly, is subjec t to change with out notice, and should not be
const rued as a commit ment by Grass V all ey Group . Gr ass Val ley Gr oup assu mes no respon sibi lity
or liability for any errors or inaccuracies that may appear in this publication.
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Restricted Rights
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Notice
Use, du pli cati on, or di sclo su re by th e Unit ed Sta tes G ove rnme nt i s su bjec t to rest ric tions a s se t
forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at
DFARS 252.277-7013 or in subparagraph c(1) and (2) of the Commercial Computer Software
Restricted Rights clause at FAR 52.227-19, as applicable. Manufacturer is Grass Valley Group
Inc., P.O . Bo x 59 90 0, N ev a da City, Cal ifo r ni a 95959-7 90 0 U .S.A.
Rev Date Description
October 16, 2001Initial release of th e PFR500/E Fibre Channel RAID Storage
Chassis Instruction Manual. 071-8136-00
September 20, 2002Revised service and int roduction chapters. 071-8136-01
THIS DOCUMENT HAS BEEN PREPARED FOR USE BY GRASS VALLEY GROUP INC.
PERSONNEL, CUSTOMERS, AND PROSPECTIVE CUSTOMERS. THE INFORMATION
CONTAINED HEREIN SHALL NOT BE REPRODUCED IN WHOLE OR IN PART WITHOUT
PRIOR WRITTEN APPRO VA L.
The right to make chan ges in speci fications a nd other info rmation conta ined in this document
without prior notice is reserved, and the reader should in all cases consult GRASS VALLEY
GROUP INC. to determine whether any such changes have bee n made.
NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS
DOCUMENT INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY,
RESPONSE-TIME PERFORMANCE, SUITABILITY FOR USE OR PERFORMANCE OF
PRODUCTS DESCRIBED HEREIN SHALL BE DEEMED TO BE A WARRANTY FOR ANY
PURPOSE, OR GIVE RISE TO ANY LIABILITY OF DGC WHATSOEVER.
IN NO EVENT SHALL LIABILITY FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR
CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING BUT NOT LIMITED TO LOST
PROFITS) ARISE OUT OF THIS DOCUMENT OR THE INFORMATION CONTAINED IN IT,
EVEN IF THE POSSIBILITY OF SUCH DAMAGES WAS KNOWN OR SHOULD HAVE BE EN
KNOWN.
Contents
Safety Summaries
Preface
About this manual.................................................................................................................9
Using the Profile XP documentation set ..........................................................................9
Review the following sa fety precautions to a void injury and prevent damage
to this product or any products conne ct ed to it.
Only qualified personne l should perform service procedures.
While using this product, you may need to acces s other parts of the system.
Read the General Safety summary in other system manuals for warning s and
cautions related to operating the system.
Injury Precautions
Use Cor r ect Power
Cord
Ground the ProductThis product is grounded through the grounding conductor of the power
Do Not Operate
Without Covers
Do Not operate in
Wet/Damp
Conditions
Do Not Opera te i n an
Explosive
Atmosphere
Avoid Exposed
Circuitry
Power cords for this equipment , if provided, meet all North American
electrical code s. Ope ration of this equipment at voltages exceeding 130
VAC requires power supply cords which comply with NEMA
configuration s. I nternati onal po wer cor ds, i f provided, have the appro val
of the country of use.
cord. To avoid electric shock, the grounding conductor must be connected
to earth gr ound. B efore makin g c onnections to the in put o r output ter minal s
of the product, ensure that the product is properly grounded.
To avoid electric shock or fir e hazar d, do not ope rate this product with
covers or panels removed.
To avoid electric shock, do not operate this product in wet or damp
conditions.
To avoid injury or fire hazard, do not opera te this product in an ex plosive
atmosphere.
To avoid injury, remove jewelry such as rings, watches, and other metallic
objects. Do not touch exposed connections and components when power is
present.
Product Damage Precautions
Use Proper Power
Source
Provide Proper
Ventilation
Do Not Operate With
Suspec ted Failures
20 September 2002PFR500/E Instruction Manual5
Do not operate this product from a power source that applies mo re than the
voltage specifie d.
To prevent product overheating, provide proper ventilation.
If you suspect there is dama ge to this product, have it inspected by qualifi ed
service personnel.
Safety Summaries
Safety Terms and Symbols
Terms in This
Manual
!
!
Terms on the
Product
Symbols on the
Product
These terms may appear in this manual:
WARNING: War ning statements identi fy conditions or pr actices that can
result in personal injur y or loss of life.
CAUTION: Cautio n s tatements ide ntify conditi ons or pr actic es t hat m ay
result in damage to equipment or other property, or which may cause
equipment crucial to your business environment to become temporarily
non-operational.
These terms may appear on the product:
DANGER indicates a person al inj ury ha zard i mmediately acc essible as one
reads the marking.
WARNING indicates a personal injury hazard not immediately accessible
as you read the marking.
CAUTION indicates a hazard to property inc luding the product.
The following symbols may appear on the produc t:
DANGER high voltage
!
ATTENTION – refer to manual
Service Safety Summary
Do Not Service
Alone
Disconnect PowerTo avoid electric shock, disconnect the main power by means of the power
Use Care When
Servicing With
Power On
Do not perform interna l service or adjus tment of this pr oduct unless another
person capable of rendering first aid and resuscitation is present.
cord or, if provided, the power switch.
Dangerous voltages or currents may exi st in this produc t. Disconnect power
and remove battery (if applicable) before removing protecti ve panels,
soldering, or replacing components.
To avoid electric shock, do not touch exposed connections
6PFR500/E Instruction Manual20 September 2002
Certifications and Compliances
Certifications and Compliances
Canadian Certified
Power Cords
FCC Emission
Control
Canadian EMC
Notice of
Compliance
Canadian approval incl udes the products and power cords appropriat e for
use in the North America power network. All other power cord s supplied
are approved for the country of use.
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful inter ference t o rad io communic ations . Opera tion of thi s equipmen t
in a reside ntial area is like ly to cause harmful int erfere nce in whic h case the
user will be r equired t o correct t he interfer ence at his own expense . Changes
or modifications not expressly approved by Grass Valley Group can affect
emission compliance and could void the user’s authority to operate this
equipment.
This digital apparatus doe s not exceed the Class A limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
Le présent appareil num érique n’émet pas de bruit s radioélectriques
dépassant les limites applicables aux appareils numériques de la classe A
préscrites dans le Règlement sur le brouillage radioélectrique édicté par le
ministère des Communications du Canada.
EN55022 & EN55024
Class A W ar n i n g
FCC Emission
Limits
This product has been evaluat ed for Elec tromagnetic Compatibility under
the EN 55022 and 55024 standards for Emissions and Immunity and meets
the requirements for E4 environment.
This product complies with Class A (E4 environment). In a domestic
environment this product may cause radio interference in which case the
user may be required to take adequate measures.
This device complies wit h Part 15 of the FCC rules. Operation is sub ject
to the following two conditions: (1) this device may not cause harmful
interferen ce, and (2) thi s devi ce mu st acc ep t any int erf erence receive d,
including interf erence that may cause undesired operati on.
20 September 2002PFR500/E Instruction Manual7
Safety Summaries
Safety Certification
This product has been evaluated and meets the following Safety
Certification Standards:
Stand a rdDesigned/tested for compliance wi th:
UL1950Safety of In for mat ion Tec hnol og y Equipme nt, incl udi ng
IEC 950Safety of In form atio n Tec hnolog y Equi pme nt, in cl uding
Electrical Business Equipment (Third editio n).
Electrical Business Equipment (Second edition , 1991).
CAN/CSA C22.2,
No. 950-95
EN60950Safet y of In for mat ion Tec hnol og y Equipme nt, incl udi ng
Safety of In for mat ion Tec hnol og y Equipm ent, incl udi ng
Electrical Business Equipment.
Electrical Business Equi pm ent 1992.
ATTENTIONThis product has been designed and certified to comply with certain
regulatory requi rements pertaining to Information Te chnology
Equipment. This product has not been designed for use as a medical
device. Without limitation of the foregoing, this product is not intended
and has not been certified for use in a hospi tal or clini cal envir onment to
diagnose, trea t, or monito r pat ients under medical su pervi sion, and i s no t
intended and ha s not be en certif ied t o make physi cal or el ectrica l conta ct
with patients, nor to transfer energy to or from patients and/or to detect
such energy transfer to or from patients.
8PFR500/E Instruction Manual20 September 2002
Preface
About this manual
The PFR 500/E Fibre Channel RAID Storage Chassis provides RAID protected
storage for Profile XP Media Platf orms and Grass Valley Group Media Area
Networks. If you are responsible for installing and servic ing the PFR500/E in one of
these systems, you should read this manual.
Using the Profile XP documentation set
This manual is part of a full set of support documentation for the Profile XP Media
Platform. The following figure illustrates how to use the Profile XP documentation
depending on the task you are performi ng. F or instructions on connecting and
configuring the PFR500 Fibre Channel RAID Stor age Chassis, consult the Profile XP
Installation Guide (local storage) or Media Area Network Instruc tion Manual
depending on the system you are installing.
Path for the Installer
Profile XP
Manual
Family of XP S
eries
Grass Valley Group
Release Notes
Contains the latest
information about Profile XP
hardware and software
shipped with your system.
Path for the Operator
alley Group
V
Grass
Profile XP
Manual
Family of XP Series
rass Valley Group
alley Group
Grass V
Profile XP
Manual
Family of XP Series
Installation Guide
Contains essential steps for
installing your Profile XP
system with local storage,
G
System Guide
Contains the product description
and step-by-step instructions for
modifying system settings.
using factory default settings.
Use alternate procedures
for shared storage option.
alley Group
Grass V
Profile XP
Manual
p
Family of XP Series
alley Grou
V
rass
G
Profile XP
Manual
Family of XP Series
Media Area Network
Instruction Manual and Release Notes
Contains instructions for installing storage
that is shared by multiple Profile XP systems.
p
Grass Valley Grou
Profile XP
Manual
Family of XP Series
Profile XP
Manual
Family of XP Series
Installers consult
the User Manuals
as needed.
rass Valley Group
G
Profile XP
Manual
Family of XP Series
Grass Valley Group
Profile XP
Manual
Family of XP Series
Other Manuals
These manuals include:
- PFC500 Instruction Manual
- PFR500 Instruction Manual
- Profile XP Service Manual
Release Notes
Contains the latest
information about Profile XP
hardware and software
shipped with your system.
User Manuals
Contains complete instructions for using
Profile applications. These manuals include:
- Profile XP User Manual
- ContentShare Explorer User Manual
- Other user manuals you received with
8118-10
optional Profile applications.
20 September 2002PFR500/E Instruction Manual9
Preface
Manual descriptions
• Installation Guide(for each Profile XP Model) This guide provides step-by-step
instructions for installing the Profile XP Media Platform usi ng factory default
settings for all recor d/play channels. Factory default settings are indicated wit hin
the guide. After installing the Profile XP system using this installation guide , you
can refer to this Profile XP System Guide to customize system settings for your
installation.
•
Profile XP System GuideThis guide provides all the information you need to go
beyond factory default settings and customize your syst em’s configuration to meet
your site-specif ic needs. This guide also provides an overview of your Profile XP
system, and provides all the specifications you need to integra te the Profile XP
Media Platform into your operation.
•
Profile XP User ManualContains complete instructions for using Profile
applications to operate the Profile XP Media Platform.
Profile XP Service ManualC ontains information for servicing the Profile XP
•
Media Platform, and includes proc edures for the fol lowing tasks:
- Problem analysis using symptom, pr oblem, solution tables.
- Running diagnostics locally and remotely
- Set up and operate NetCentral Lite monitoring software.
- Replacing field replaceable units.
Profile XP Release NotesContains the latest information about the Profile
•
hardware and the software release shipped on your system. This information
includes software specifications and requirements, feature changes from the
previous releases, helpful system administrative information, and any known
problems.
•
PFC500/E Instruction Manua l Contains information for servicing the PFC500
Fibre Channel RAID Storage Chassis (PFC500/E) including step-by-step
procedures for replacing field replaceable units.
10PFR500/E Instruc tion Manual20 September 2002
How this manual i s organized
The following identif ies and describes the chapters include d in this manual:
Chapter 1 - About the PFR500/E
Introduces the PFR500 Fibre Channel RAID Storage Chassis and the PFR500E
RAID Expansion Chassis. You can read this c hapter to get famili ar with key fe atures
and components.
Chapter 2 - PFR500/E Installation Information
Contains informati on needed for installation of a RAID Storage Chassis and RAID
Expansion Chassis, including rack mounting information.
Chapter 3 - Servicing the PFR500/E
Contains service infor mation, such as FRU replacement procedures.
Appendix A - Technical Specification s and Operati ng Li mit s
This appendix consists of electrical and environmental specifications.
How this manual is organized
20 September 2002PFR500/E Instruction Manual11
Preface
Getting more information
In addition to printed documents, Profile XP product information is av ailable in
electronic form. Use these as additional sources for information.
Grass Valley Group Web site
Current versions of this manua l and other Profile product documentation may be
downloaded via the Product Document ation link on the Grass Valley Group home
page.
Other on-line documentation
Electronic ver sions of the following manuals are lo cated on the system drive of your
Profile XP Media Platform and on the Profil e XP software CD-ROM.
• Installat ion Guide (for your model )
• Profile XP System Guide
• Profile XP User Manual
• Profile XP Service
• PFR500/E Instruction Manual
• Profile XP Release Notes
You can view these m anuals using Adobe Acrobat Reade r which is al so pre-in stalled
on your Profile XP system.
12PFR500/E Instruc tion Manual20 September 2002
Grass Valley Group Product Support
Grass Valley Group Product Support
To get technical assist ance, check on the status of problems, or report new problems,
contact Grass Valley Produc t Support via e-mail, the Web, or by phone or fax.
Web technical support
To access support information on the Web, visit the product support Web page on the
Grass Valley Group Web site. You can download soft ware or find solutions to proble ms
by searching our Frequently Aske d Questions (FAQ) database.
Worl d Wide Web: http://www.grassvalleygroup.com/support/
Technical Support E-mail Address: gvgtechsupport@grassvalleygroup.com.
Phone support
Use the following information to contact product support by phone during business
hours. Afterhours phone support is available for warranty and contract customers.
USA and Americas (includes Latin America and Canada)
Telephone(800) 547-8949 (Toll Free)
(530) 478-4148 (Direct Dial Toll Call)
Fax(530) 478-3181
Europe and UK
UK Regional
Service
Location
FranceTel +33 145 297 300
Tel +44 1753 218 777
Fax +44 1753 218 757
Fax +33 145 297 302
Asia Pacific
AustraliaTel (612) 8877 6800
Fax (612) 8877 6825
ChinaTel (86) 10 6235 1185
Fax (86)10 6235 1190
Hong KongTel (852)-2531-3000
Fax (852)-2802-2996
Autho rized support representative
A local authorized supp ort representative may be avail able in your country. To locate the
support represe ntative for your country, visit t he product suppor t Web page on the Gra ss
Valley Group Web site.
Profile Users Group
ItalyTel +39 72 901 428
Fax +39 72 905 371
GermanyTel +49 221 1791 234
Fax +49 221 1791 235
IndiaTel (91) 11 373 0544
Fax (91) 11 373 0543
JapanTel (813) 548 4 6869
Fax (813) 5484 3775
South East
Asia
Tel (65) 6 7328 729
Fax (65) 6 7327 649
You can connect with other Profil e XP Media Platform users to ask questions or share
advice, tips, and hints. Send e-mail to profile-users@grassvalleygroup.com to join the
community and benefit from the exper ience of others.
20 September 2002PFR500/E Instruction Manual13
Preface
14PFR500/E Instruc tion Manual20 September 2002
Chapter
1
About the PFR500/E
This chapter introduces the PFR500 Fibre Channel RAID Storage Chassis. Topics
include:
• PFR 500/E features
• PFR 500/E components
• Configurations
PFR500/E features
The PFR 500 Fibre Channel RAID Storage Chassis is a high performance, high
availability mass stor age system. High-bandwidth storage is made possible using
Fibre Channel Arbitrated Loop (FC-AL) technology. The PFR500’s modular,
scalable design provides additional disk storage as your needs increase.
2359
Feature highlights:
• Ten drives in a 3U vertica l rac k sp ace
• No single point of failure
• All active components are hot- se rviceable
• Scalable expansion using P FR500E RAID Expansion Chassis
• Optional dual RAID controllers provide Fibre Channel failover
• Copper Fibre Channel interf ace (GBIC)
The PFR500 utilizes dual FC-AL technology, allowing two loop configurations
within a single chassis. Port-Bypass Circuits have been added to maintain loop
integrity during failures without user intervention. Each loop and associated Port
Bypass Circuits a long with al l other act ive components a re on redundant , separate h ot
20 September 2002PFR500/E Instruction Manual15
Chapter 1 About the PFR500/E
swappable modules. This improves serviceability and incre ases fault tolerance by
eliminating any singl e point of failure. With two RAID Controllers, the two loops
within a single standa rd chassis are configur ed as a singl e loop with a backup loop in
standby mode.
Capacity and redundancy
The PFR500 contains five or ten half-height 3.5" Fibre Channel Arbitrate d Loop
(FC-AL) disk drives. The chassis also supports one or two hardware RAID
Controllers in one 3U high r ack-mountable chassis. The PFR500 currently uses 73GB
or 180GB drive capacities. With ten drives, one c ha ssis holds up to 730GB or 1.8TB
depending on the disk drive option.
The PFR500E RAID Expansion Chassis provides additi onal storage capacity. It is an
identical chassis with two Loop Byp ass Board installed. Up to nine PFR500E RAID
Expansion Chassis can be connected to a single PFR500 comprising a single
disk-array storage system with a total of 100 drives and 7.3TB or 18TB of storage
depending on the disk drive option. The built-in chassis daisy-chaining capabilities
provide for cost effective storage expansion as requiremen ts grow.
Throughout this m anual, the term PFR500/E is used to refer to either the PFR500 or
the PFR500E interchangeably.
PFR500/E com ponents
The PFR500/E components are:
• The chassis with passive midpl ane board
• One or two RAID controllers (PFR500 only)
• One or two Loop Bypass Boards
• As many as ten Fibre Channel disk drives per chass is
• Two power supplies
• Two fan modules
The RAID Controllers, Loop Bypass Boards, disk drives, power supplies, and fan
modules are hot -swappable field r eplacea ble uni ts (F RUs), which means you can add
or replace them while the PFR500/E is powered up.
An optional second RAID Controller Modul e in the PFR500, allows for continued
access to the PFR500 if the primary RAID Controller fai ls. Adding a second RAID
Controller to the same chassi s is not intended to increase performance, but r ather to
add redundancy
connection and configuration instructions.
NOTE: Hotswapping the RAID Controlle r or LBB modules (removing or inserting )
causes approximately a 10 second loss of video (record/play). This happens
regardless of whether you exchang e the primary controller or the secondary
controller.
. Refer to your Profile XP PVS Series I nstall ation Guid e for detaile d
The following figure shows the PFR500/E components. Details on each component
follow the figure.
16PFR500/E Instruc tion Manual20 September 2002
Fan Module A
Power Supply A
LBB B
PFR500/E components
Chassis
8136-5
LBB A
Fan Module B
GBIC
Battery Backup
Unit (BBU)
Power Supply B
NOTE: Every PFR500/E RAID controller includes a backup battery so that if
electrical power is lost, data store d in cache memory will be saved. Data store cache
is not used in the PFR500/E, so the Batte r y Back up mo d u le is not used , ev en
though it ships as part of the LBB module.
20 September 2002PFR500/E Instruction Manual17
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