GoPro Hero 4, Hero4 Silcer, Hero4 Silver User Manual

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USER MANUAL
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/ Table of Contents
Using the Mounts
86
Troubleshooting
89
Customer Support
91
Trademarks
91
Regulatory Information
91
The Basics
6
Getting Started
8
Camera Displays
14
Camera Icons
18
Camera Menus
20
Camera Modes
22
Navigating Settings Menus
23
Video Mode
25
Photo Mode
37
Multi-Shot Mode
44
Playback Mode
53
Setup Mode
57
Connecting to the GoPro App
66
Transferring Files to a Computer
67
Protune
68
Battery
74
Important Messages
79
Camera Housing
81
/ Table of Contents
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10. Microphone
11. HERO Port
12. Touch Display
13. Touch Display Sleep/Wake Button [
]
14. Settings/Tag Button [ ]
15. Battery Door
/ The Basics
1. Camera Status Light (red)
2. Shutter/Select Button [ ]
3. Wireless Status Light (blue)
4. Camera Status Screen
5. Power/Mode Button [ ]
6. Micro HDMI Port (cable not included)
7. microSD Card Slot (microSD card not included)
8. Mini-USB Port (supports composite A/V cable/ 3.5mm stereo mic adapter, not included)
9. Audio Alert
/ The Basics
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4. Charge the battery by connecting the camera to a computer or other USB charging adapter using the included USB cable. The camera status light turns on during charging and turns off when charging is complete.
NOTICE: Using a wall charger other than a GoPro Wall Charger can damage the GoPro batter y. Only use chargers marked: output 5V 1A. If you do not know the voltage and current of your charger, use the included USB cable to charge the camera from your computer.
When charging with a computer, be sure that the computer is connected to a power source. If the camera status light does not turn on, use a different USB port.
The included lithium-ion battery comes partially charged. No damage occurs to the camera or batter y if used prior to a full charge.
PRO TIP: With the Dual Battery Charger, you can charge your battery outside of the camera. For details, visit gopro.com.
For more battery information, see Battery.
WARNING: Use caution when using your GoPro as part of your active lifest yle. Always be aware of your surroundings to avoid injury to yourself and others. Abide by all local laws when using your GoP ro and related mounts and acces sories.
/ Getting Started/ Getting Started
CHARGING THE BATTERY
1. Remove the camera from its housing.
2. Remove the camera side door and insert a microSD card (sold separately). The card must have a Class 10 or UHS-1 rating and a capacity up to 64GB. Visit gopro.com/support for the list of recommended SD cards.
3. Open the bottom door, insert the battery and then close the bo tto m do or.
Slim housing surfboard mount installation
Slim housing remove camera
Slim housing insert camera
Slim housing closed Swapping housing doors
Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit
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POWERING ON + OFF
To Power On:
Press the Power/Mode button [ ] once. The camera status lights (red) flash three times and the sound indicator emits three beeps. When the camera status screen displays information, your camera is on.
To Power Off:
Press and hold the Power/Mode button [ ] for two seconds. The camera status lights (red) flash several times and the sound indicator emits seven beeps.
PRO TIP: When the camera is off and QuikCapture is enabled, you can turn the camera on and immediately begin capturing video or Time Lapse photos just by pressing the Shutter/Select button [
]. Press once for video, press and hold for Time Lapse photos. Press again to stop recording and power off the camera. For details, see QuikCapture in Setup Mode.
/ Getting Started
CAMERA SOFTWARE UPDATES
To get the latest features and best performance from your HERO4 camera, make sure you are using the most current camera soware. You can update your camera soware via the GoPro App or GoPro soware. For more information, visit gopro.com/getstarted.
CAMERA DEFAULT SET TINGS
The HERO4 Silver camera powers up with the following default settings:
Video 1080p30 SuperView
Photo 12MP, Wide Field of View (FOV )
Multi-Shot Burst option (set to 30 photos in 1 second)
QuikCapture Off
Wireless Off
PRO TIP: To open the settings menu for the current mode, swipe up on the touch display or press the Settings/Tag button [
].
/ Getting Started
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To Remove the microSD Card: Place your fingernail against the edge of the memory card and lightly press it further into the camera.
The card springs out far enough to be removed.
NOTICE: Use care when handling memory cards. Avoid liquids, dust and debris. As a precaution, power off the camera before inserting or removing the card. Check manufacturer guidelines regarding use in acceptable temperature ranges.
INSERTING + REMOVING MICROSD CARDS
The HERO4 Silver camera is compatible with 4GB, 8GB, 16GB, 32GB and 64GB capacity microSD, microSDHC and microSDXC memory cards (sold separately). You must use a microSD card with a Class 10 or a UHS-1 rating. (For a list of the recommended SD cards, visit gopro.com/support.) GoPro recommends using brand name memory cards for maximum reliability in high-vibration activities.
To Insert the microSD Card: Slide the memory card into the card slot with the label facing the front of the camera.
When fully inserted, the card clicks into place.
/ Getting Started / Getting Started
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/ Camera Displays
Your HERO4 Silver features a status screen on the front of the camera and a larger touch display on the back
.
CAMERA STATUS SCREEN
The camera status screen on the front of the camera displays the following information about modes and settings:
1. Camera Modes/FOV (field of view)
2. Camera Settings
3. Resolution/fps (frames per second)
4. Protune
5. Number of Files Captured
6. Time/Storage/Files
7. Wireless
8. Battery Life
Note: The ic ons that appea r on the camera sta tus screen var y by mode.
TOUCH DISPLAY
The integrated touch display on the back of the camera lets you control your camera and it s settings, and preview and play back videos and photos. You can also use it as a viewfinder so you can see what your camera sees for easy shot-framing.
Turning the Touch Display On/Off
The touch display automatically turns on/off when you power the cam era o n/off.
PRO TIP: To conser ve batter y power while your camera is on, press the Touch Display Sleep/Wake button [
] to dim your screen when
it is not in use.
/ Camera Displays
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/ Camera Displays
Gestures
Use these gestures to navigate the touch display:
Swipe up/down
Swipe left Swipe right
Press for 3 sec
Slide down and hold
Swipe down
Swipe Le
Display camera modes.
Swipe up/down
Swipe up from
bottom edge
Swipe left Swipe right
Press for 3 sec
Slide down and hold
Swipe down
Swipe Up from Bottom Edge
Open the settings menu for the current mode.
Swipe up/downSwipe from top/bottomSwipe from left edge
Swipe Up/Down
Move through settings lists.
Swipe up/downSwipe from top/bottomSwipe from left edge
Tap
Select an item, turn a setting on/off.
Swipe up/down
Swipe down
Swipe Down from Top Edge
Close the settings menu.
Swipe up/down
Swipe Right
Display the last captured video or photo.
Swipe left/right Double tap Tap Press + hold
Swipe up/downSwipe from top/bottomSwipe from left edge
Swipe Le/Right
Display gallery images (Playback mode).
Swipe up/downSwipe from top/bottomSwipe from left edge
Double Tap
Change FOV in preview mode.
Swipe up/down
Press for 3 sec
Slide down and hold
Swipe down
Press for Two Seconds
Lock the touch display.
/ Camera Displays
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/ Camera Icons / Camera Icons
Auto Low Light
Auto Off
Beeps
Burst Photos
Color
Continuous Photos
Date/Time
Default Mode
Delete
Exposure Value Compensation
Field of View
Frames Per Second
Interval
ISO Limit
LEDs
Looping
Megapixels
Multi-Shot Mode
Night Lapse
Night Photo
On-Screen Display
Orientation
Photo Mode
Playback Mode
Protune
QuikCapture
Rate
Setup Mode
Sharpness
Shutter
Single Photo
Spot Meter
Time Lapse
Touch Display
Video
Video + Photo
Video Format
Video Mode
Video Resolution
White Balance
Wireless
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/ Camera Menus / Camera Menus
Camera
Reset
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The HERO4 Silver features several camera modes. Swipe le on the touch display, or press the
Power/Mode button [
] repeatedly to
cycle through the modes
.
These modes appear:
Video Record video
Photo Capture a single photo
Multi-Shot
Capture a series of photos (Time Lapse, Burst, etc.)
Playback Play back videos and photos
Setup Adjust general camera settings
/ Camera Modes
Each camera mode has its own settings menu. With your HERO4 Silver, you can navigate the settings menus using the touch display or the buttons on the camera.
TO NAVIGATE WITH THE TOUCH DISPLAY:
1. Verify that the camera is in the desired camera mode. If an icon for that mode does not appear in the upper le corner of the touch display, swipe le and then tap the mode.
2. From the bottom of the screen, swipe up to open the settings menu for that mode.
3. Swipe up or down to scroll through the settings for that mode.
4. Tap and swipe, as needed, to select a new option for the setting.
5. To exit the settings menu, swipe down from the top of the screen, tap Exit, or press the Settings/Tag button [
].
/ Navigating Settings Menus
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TO NAVIGATE WITH THE CAMERA BUTTONS:
1. Verify that the camera is in the desired camera mode. If an icon for that mode does not appear on the camera status screen, press the Power/Mode button [ ] repeatedly until it appears.
2. Press the Settings/Tag button [ ] to open the settings menu for that mode.
3. Use the Power/Mode button [
] to cycle through the settings.
4. Press the Shutter/Select button [
] to cycle through the options within a setting. To select an option, leave the option highlighted when you move to another screen.
5. To go back to the previous screen or exit the settings menu, press the Settings/Tag button [
].
/ Navigating Settings Menus / Video Mode
Video mode contains four capture modes: Video, Time Lapse Video, Video + Photo and Video Looping.
Capture Mode Description
Video (default) Captures video.
Time Lapse Video
Creates video from frames captured at specific intervals. Time Lapse Video is available only in 4K and 2.7K 4:3 resolutions. Time Lapse Video is captured without audio. Protune
, Auto Low Light, and Spot Meter are
not available in this capture mode.
Note: 2.7K 4:3 resolutio n is available o nly for Time Lapse v ideo.
Video + Photo
Simultaneously captures both video and photos. You can set the camera to capture a photo at selected intervals while you record video. For details, see Video + Photo Intervals in this section.
Looping
Lets you continuously record and save only the best moments, which helps to conserve space on your microSD card. Protune is not available in this capture mode.
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/ Video Mode / Video Mode
CAPTURING VIDEO
1. Swipe le to display the camera modes, and then tap the upper le icon ( Video mode).
2. If necessary, select a different video capture mode (Video, Time Lapse Video, Video + Photo, or Video Looping):
a. Swipe up to open the settings menu. b. Tap Mode, and then tap the desired capture mode. c. Swipe down to close the settings menu. The icon for the
selected capture mode appears in the upper le on your camera displays.
3. Press the Shutter/Select button [
]. The camera beeps once
and the camera status lights flash while the camera is recording.
4. To stop capturing, press the Shutter/Select button [
]. The camera status lights flash three times and the camera beeps three times.
If the memor y card is full or the battery is out of power, your camera automatically stops recording. Your video is saved before the camera powers off.
PRO TIP: When the camera is off and QuikCapture is enabled, you can turn the camera on and immediately begin capturing video just by pressing the Shutter/Select button [
]. Press again to stop
recording and power off the camera. For details, see Setup Mode.
HILIGHT TAGGING
You can mark specific moments in your video during recording or playback with HiLight Tags. HiLight Tags make it easy to find the best highlights to share.
You can add tags with your camera, the GoPro App, or the Smart Remote (sold separately). Tags are visible during playback in the GoPro App or GoPro soware.
To Add a HiLight Tag with Your Camera: While recording or playing back video, press the Settings/Tag button [
].
PRO TIP: In the app, tap the screen during playback to display the HiLight Tags on the progress bar.
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/ Video Mode
VIDEO SETTINGS
Four capture modes are available for Video mode: Video, Time Lapse Video, Video + Photo and Video Looping. The capture mode that you select determines the Video settings that appear in the rest of the menu.
For instructions on how to change the following settings, see Navigating Settings Menus.
PRO TIP: To open the settings menu for the current mode, swipe up on the touch display or press the Settings/Tag button [
].
INTERVAL
The Interval setting applies to Time Lapse Video, Video + Photo and Looping. Interval determines the amount of time that passes between each captured frame.
Time Lapse Video Intervals Available intervals for Time Lapse Video range from 0.5 seconds (default) to 60 seconds.
Interval Examples
0.5-2 seconds Surfing, biking or other sport
2 seconds Busy street corner
5-10 seconds Sunset
10-60 seconds
Lengthy activities, such as construction projects
Video + Photo Intervals Available intervals for Video + Photo range from 5-60 seconds. The quality of the photo depends on the selected video resolution and FOV.
/ Video Mode
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/ Video Mode
Looping Intervals Available intervals for Looping are 5, 20, 60 and 120 minutes. For example, if you select a 5-minute interval, only the previous 5 minutes is saved when you stop recording. If you record for 5 minutes and do not press the Shutter/Select button [
] to stop recording and save, the camera begins a new 5-minute interval by recording over your previous 5 minutes of footage.
You can also select max video as the interval. With this option, the camera records until the memor y card is full, then over writes the content.
Note: To use Loopi ng, be sure that yo ur microSD card ha s sufficient space.
PRO TIP: Multiple chapter files are written to your memory card so that small segments of content can be overwritten during loop recording. When viewing this content on a computer, you see separate files for each time segment. Use GoPro so ware to combine the files into a longer video.
RESOLUTION, FPS AND FOV
The HERO4 Silver includes the video resolutions listed below.
Video Resolution
NTSC/ PAL
FOV Screen Resolution
4K 15/12.5 Ultra Wide 38 40x2160, 16:9
2.7K
30/25 24/24
Ultra Wide, Medium
2704x1520, 16:9
1440p
48/48 30/25 24/24
Ultra Wide 1920x1440, 4:3
108 0p
60/50 48/48 30/25 24/24
Ultra Wide, Medium, Narrow
192 0x1080 , 16:9
1080p SuperView
60/50 48/48 30/25 24/24
Ultra Wide 192 0x1080 , 16:9
960p
100/100 60/50
Ultra Wide 1280x960, 4:3
/ Video Mode
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/ Video Mode
Video Resolution
NTSC/ PAL
FOV Screen Resolution
720p
120/120 60/50 30/25
Ultra Wide, Medium, Narrow
1280x720, 16:9
720p SuperView
100/100 60/50
Ultra Wide 1280x720, 16:9
WVGA 240/240 Ultra Wide 848x480, 16:9
PRO TIP: To open the settings menu for the current mode, swipe up on the touch display or press the Settings/Tag button [
].
Video Resolution Best Use
4K
Stunning high-resolution video with professional low-light performance. 8MP stills available from video. Recommended for tripod or fixed position shots.
2.7K
16:9 resolution video downscales to provide stunning, cinema-quality results for professional productions.
1440p
Recommended for body-mounted shots. Larger viewing area and high frame rate yield the smoothest, most immersive results for high-action capture.
108 0p
Great for all shots. High resolution and frame rate yield stunning results.
1080p SuperView
SuperView delivers the world’s most immersive field of view. Recommended for body-or gear-mounted shots. More ver tical 4:3 content is automatically stretched to full-screen 16:9 for stunning widescreen playback on your computer or T V.
/ Video Mode
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/ Video Mode
Video Resolution Best Use
960p
Use for body-mounted shots and when slow motion is desired.* Provides large viewing area and smooth results for high action capture.
720p
Good for handheld shots and when slow motion is desired.*
720p SuperView
SuperView delivers the world’s most immersive field of view. Good for body-or gear-mounted shots. More vertical 4:3 content is automatically stretched to full-screen 16:9 for stunning widescreen playback on your computer or T V.
WVGA
Good when super slow motion is desired and standard definition is acceptable.
* For slow mot ion at high fram e rates, turn off Auto Lo w Light. If shootin g indoors, b e sure you have sufficient light.
FOV Best Use
Ultra Wide
Largest field of view, increased image stability. Good for action shots where you want to capture as much as possible within the frame.
Medium
Mid-range field of view, moderate image stability.
Narrow
Smallest field of view, reduced image stability. Reduced distortion. Good for capturing content at a distance.
PRO TIP: Easily create epic GoPro-style videos using free GoPro soware. Learn more and download this soware at gopro.com/getstarted.
/ Video Mode
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/ Video Mode
LOW LIGHT
Auto Low Light allows you to shoot in low-light environments or when quickly transitioning in and out of low-light conditions. The camera automatically adjusts fps to achieve the optimal exposure and best results.
Auto Low Light is not available for 240 fps or 30 fps and below. The options for this setting are on (default) and off.
SPOT METER
Spot Meter lets you film from a dark space while pointing the camera into a brighter setting, such as when recording the outdoors from within a car. When Spot Meter is turned on, [
] appears on the
camera displays. The options for this setting are off (default) and on.
Note: Chan ges that you make t o the Spot Meter set ting in Video mod e apply only to vid eo capture. To adjust thi s setting for ph oto capture, adj ust the settin g in Photo mode. To adjust th is setting for multi-shot c apture, adjus t the setting in Multi-Shot mod e.
PROTUNE
For details about Protune settings, see Protune.
Note: Chan ges that you make t o the Protune set tings in Video mod e apply only to vid eo capture. To adjust thi s setting for ph oto capture, adj ust the settin g in Photo mode. To adjust th is setting for multi-shot c apture, adjus t the setting in Multi-Shot mod e.
/ Photo Mode
Photo mode contains three capture modes: Single, Continuous and Night.
Capture Mode Description
Single (default) Captures a single photo.
Continuous
Captures a series of photos continuously while holding down the Shutter/Select button [
].
Night
Captures a single photo with a customizable exposure time up to 30 seconds. For available exposure times and examples of when to use them, see Shutter in Photo Settings.
PRO TIP: For Night photo, be sure to use the right Shutter setting for the situation. For details, see Shutter in Photo Settings.
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/ Photo Mode
CAPTURING A SINGLE OR NIGHT PHOTO
1. Swipe le to display the camera modes, and then tap the middle icon in the upper row (Photo mode).
2. If necessary, select a different photo capture mode (Single or Night):
a. Swipe up to open the settings menu. b. Tap Mode, and then tap the desired capture mode. c. Swipe down to close the settings menu. The icon for the
selected capture mode appears in the upper le on your camera displays.
3. Press the Shutter/Select button [
]. The camera beeps two times, the camera status lights flash and the counter on the camera status screen increases by one.
/ Photo Mode
CAPTURING CONTINUOUS PHOTOS
1. Select Continuous mode: a. Swipe le to display the camera modes, and then tap the
middle icon in the top row (Photo mode). b. Swipe up to open the settings menu. c. Tap Mode, and then tap Continuous. d. Tap [
] to close the settings menu. The Continuous icon
[
] appears in the upper le on your camera displays.
2. Press and hold the Shutter/Select button [ ]. The camera beeps and the camera status lights flash repeatedly.
3. To stop capturing, release the Shutter/Select button [
]. The counter on the camera status screen increases by one for every photo captured.
PRO TIP: While capturing video, you can manually take a photo at any time by pressing the
Power/Mode button [ ]. Press and hold
the
Power/Mode button [ ] to capture a photo every 5 seconds.
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PHOTO SETTINGS
Three capture modes are available for Photo mode: Single, Continuous and Night. The capture mode that you select determines the Photo settings that appear in the rest of the menu.
For instructions on how to change the following settings, see Navigating Settings Menus.
PRO TIP: To open the settings menu for the current mode, swipe up on the touch display or press the Settings/Tag button [
].
/ Photo Mode / Photo Mode
SHUTTER
Shutter applies only to Night Photo and Night Lapse and determines the amount of time that the shutter is open. The options for this setting are auto (up to 2 seconds), 2, 5, 10, 15, 20 or 30 seconds. The default setting is auto.
Settings Examples
Auto (up to 2 sec) Sunrise, sunset, dawn, dusk, twilight, night
2 sec, 5 sec, 10 sec
Dawn, dusk, twilight, traffic at night, Ferris wheel, fireworks, light painting
20 sec Night sky (with light)
30 sec Night stars, Milky Way (complete darkness)
PRO TIP: For best results when using the Shutter setting, mount your camera on a tripod or other stable sur face to reduce the amount of blur in your video or photos.
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/ Photo Mode
INTERVAL
Inter val applies only to Continuous photo. Available intervals are 3 (default), 5 or 10 photos every second.
MEGAPIXELS
The HERO4 Silver captures photos at 12MP, 7MP or 5MP. Smaller megapixel values take up less space on the microSD card.
Note: Cha nges that you ma ke to the Megapi xels settin g in Photo mode apply o nly to photo captu re. To adjust thi s setting for mu lti-shot capture, a djust the set ting in Multi-Shot mode.
Photo Resolution Field of View (FOV)
12MP Wide (default) 7MP Wide
Largest field of view. Good for action shots where you want to capture as much as possible within the frame.
7MP Medium 5MP Medium
Mid-range field of view.
/ Photo Mode
SPOT METER
Spot Meter lets you capture photos from a dark space while pointing the camera into a brighter setting, such as when recording the outdoors from within a car. When Spot Meter is turned on, [
]
appears on the camera displays. The options for this setting are off (default) and on.
Note: Chan ges that you make t o the Spot Meter set ting in Photo mode a pply only to phot o capture. To adjust thi s setting for vi deo capture, ad just the setti ng in Video mode. To adjus t this setting fo r multi-shot c apture, adjus t the setting in Multi-Shot mod e.
PROTUNE
For details about Protune settings, see Protune.
Note: Chan ges that you make t o the Protune set tings in Photo mode a pply only to phot o capture. To adjust thi s setting for vi deo capture, ad just the setti ng in Video mode. To adjus t this setting fo r multi-shot c apture, adjus t the setting in Multi-Shot mod e.
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/ Multi-Shot Mode
Multi-Shot mode contains three capture modes: Burst, Time Lapse and Night Lapse.
Capture Mode Description
Burst (default)
Captures up to 30 photos in 1 second. Perfect for capturing the definitive moment in fast-action sports.
Time Lapse
Captures a series of photos at specified inter vals. You can use Time Lapse to capture photos of any activity, so you can choose the best ones later.
Night Lapse
Captures a series of photos at specific inter vals and exposure times. Use Night Lapse in low light environments, such as when capturing the night sky over a period of time. For available exposure times and examples of when to use them, see Shutter in Multi-Shot Settings.
PRO TIP: For longer exposure times during the day, use Night Lapse.
CAPTURING BURST PHOTOS
1. Select Burst mode: a. Swipe le to display the camera modes, and then tap the
upper right icon (Multi-Shot mode). b. Swipe up to open the settings menu. c. Tap Mode, and then tap Burst. d. Swipe down to close the settings menu. The Burst icon [
]
appears in the upper le on your camera displays.
2. Press the Shutter/Select button [
]. The camera status lights
flash and the camera beeps multiple times.
See Rate in this section for options available for Burst photos.
/ Multi-Shot Mode
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CAPTURING TIME LAPSE OR NIGHT LAPSE PHOTOS
1. Select the desired capture mode (Time Lapse or Night Lapse): a. Swipe le to display the camera modes, and then tap the
upper right icon (Multi-Shot mode). b. Swipe up to open the settings menu. c. Tap Mode, and then tap the desired capture mode
(Time Lapse or Night Lapse). d. Swipe down to close the settings menu. The icon for the
selected capture mode appears in the upper le on your
camera displays.
2. Press the Shutter/Select button [
]. The camera initiates countdown and the camera status lights flash each time a photo is captured.
3. To stop capturing, press Shutter/Select button [
]. The camera
status lights flash three times and the camera beeps three times.
PRO TIP: When the camera is off and QuikCapture is enabled, you can turn the camera on and immediately begin capturing Time Lapse photos just by pressing and holding the Shutter/Select button [
]. Press again to stop recording and power off the camera. For details, see Setup Mode.
/ Multi-Shot Mode / Multi-Shot Mode
MULTI-SHOT SETTINGS
Three capture modes are available for Multi-Shot mode: Burst, Time Lapse and Night Lapse. The capture mode that you select determines the Multi-Shot settings that appear in the rest of the menu.
For instruction on how to change the following settings, see Navigating Settings Menus.
PRO TIP: To open the settings menu for the current mode, swipe up on the touch display or press the Settings/Tag button [
].
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/ Multi-Shot Mode
Rate applies only to Burst. Photos can be captured at the following rates:
3 photos in 1 second
5 photos in 1 second
10 photos in 1 second
10 photos in 2 seconds
10 photos in 3 seconds
30 photos in 1 second (default)
30 photos in 2 seconds
30 photos in 3 seconds
30 photos in 6 seconds
PRO TIP: Sometimes 30 photos in 1 second is too fast. Try a slower Burst inter val to better match the ac tion.
SHUTTER
Shutter applies only to Night Photo and Night Lapse and determines the amount of time that the shutter is open. The options for this setting are auto, 2, 5, 10, 15, 20 or 30 seconds. The default setting is auto.
Settings Examples
Auto (up to 2 sec) Sunrise, sunset, dawn, dusk, twilight, night
2 sec, 5 sec, 10 sec
Dawn, dusk, twilight, traffic at night, Ferris wheel, fireworks, light painting
20 sec Night sky (with light)
30 sec Night stars, Milky Way (complete darkness)
PRO TIP: For best results when using the Shutter setting, mount your camera on a tripod or other stable sur face to reduce the amount of blur in your video or photos.
/ Multi-Shot Mode
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/ Multi-Shot Mode
INTERVAL
Inter val applies only to Time Lapse and Night Lapse. Interval determines the amount of time that passes between each captured frame.
Time Lapse Intervals Available intervals for Time Lapse range from 0.5 seconds (default) to 60 seconds.
Interval Examples
0.5-2 seconds Surfing, biking or other sport
2 seconds Busy street corner
5-10 seconds Sunset
10-60 seconds
Lengthy activities, such as construction projects
Night Lapse Intervals Available intervals for Night Lapse range from 4 seconds to 60 minutes. Continuous (default) causes the Inter val to match the Shutter setting. For example, if Shutter is set to 10 seconds and Interval is set to continuous, your camera captures a photo every 10 seconds.
MEGAPIXELS
The HERO4 Silver captures photos at 12MP, 7MP or 5MP. Smaller megapixel values take up less space on the microSD card.
Note: Cha nges that you ma ke to the Megapi xels settin g in Multi-Shot mode ap ply only to multi-sho t capture. To ad just this setti ng for photo cap ture, adjust the s etting in Photo mo de.
Settings Description
12MP Wide (default) 7MP Wide
Largest field of view. Good for action shots where you want to capture as much as possible within the frame.
7MP Medium 5MP Medium
Mid-range field of view.
/ Multi-Shot Mode
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SPOT METER
Spot Meter lets you capture photos from a dark space while pointing the camera into a brighter setting, such as when recording the outdoors from within a car. When Spot Meter is turned on, [
]
appears on the camera status screen. The options for this setting are off (default) and on.
Note: Chan ges that you make t o the Spot Meter set ting in Multi-Shot mode apply o nly to multi-shot capture. To ad just this setti ng for video ca pture, adjust th e setting in Video mo de. To adjust this set ting for photo c apture, adjus t the setting in Ph oto mode.
PROTUNE
For details about Protune settings, see Protune.
Note: Chan ges that you make t o the Protune set tings in Multi-Shot mode apply on ly to multi-shot capture. To ad just this setti ng for video ca pture, adjust th e setting in Video mo de. To adjust this set ting for photo c apture, adjus t the setting in Ph oto mode.
/ Multi-Shot Mode / Playback Mode
You can play back your content on the camera’s touch display, your computer, TV or smartphone/tablet (using the GoPro App).
You can also play back content by inserting the microSD card directly into a device, such as a computer or compatible T V. With this method, playback resolution depends on the resolution of the device and its ability to play back that resolution.
PLAYING BACK VIDEOS AND PHOTOS ON YOUR HERO4 SILVE R
With the HERO4 Silver touch display, you can play back your videos and photos directly on your camera.
To Play Back Content Using the Touch Display:
1. Swipe le, and then tap Playback.
2. Swipe to scroll through the thumbnails.
Note: For pho to series (Burst, T ime Lapse, Night Laps e and Continuou s photos), the thumbna il displa ys the first photo i n the series.
3. Tap a video or photo to open it in full-screen view.
4. For video, tap [ ].
Note: Swip e up to display ad ditional play back contro ls.
5. To return to the thumbnails screen, tap [ ].
6. To exit Playback mode, swipe down and then tap [ ].
PRO TIP: When you are not in Playback mode, swipe right on the touch display to display the last captured video or photo.
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/ Playback Mode
To Play Back Content When the Camera is in a Housing:
1. Power on the camera.
2. Press the
Power/Mode button [ ] to cycle to Playback mode.
3. Press the Shutter/Select button [ ] to select Playback.
4. Press the
Power/Mode button [ ] to cycle to the thumbnail
icon [
].
5. In thumbnail preview, use the
Power/Mode button [ ] to cycle
through the thumbnails.
6. Press the Shutter/Select button [
] to view a thumbnail.
PLAYING BACK VIDEOS AND PHOTOS ON A COMPUTER
For best results playing back your content on a computer, visit gopro.com/getstarted to download the latest GoPro soware. Be sure your Mac
®
or Windows® computer meets these minimum
system requirements:
Windows Mac
Operating System
Windows 7, 8.x OS X
®
10.8 or later
CPU
Intel
®
Core 2 Duo™ (Intel
Quad Core
i7 or better
recommended)
Intel
®
Dual Core™ (Intel Quad Core i7 or better recommended)
/ Playback Mode
Windows Mac
Graphics Card
Card that supports OpenGL1.2 or later
Card included with Intel Dual Core Macs or better
Screen Resolution
1280 x800 128 0 x768
RAM 4GB 4GB
Hard Drive
5400 RPM internal drive (7200 RPM drive or SSD recommended) If external, use USB 3.0 or eSATA
5400 RPM internal drive (7200 RPM drive or SSD recommended) If external, use Thunderbolt, FireWire or USB 3.0
To Play Back Content on Your Computer:
1. Download the latest GoPro soware from gopro.com/getstarted.
2. Connect the camera to your computer using the included USB cable.
3. Copy the files to your computer or external hard drive.
4. Play back your content with GoPro soware.
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PLAYING BACK VIDEOS AND PHOTOS ON YOUR TV
Playing back videos and photos on your TV/HDTV requires a micro HDMI, composite or combo cable (all sold separately).
To Play Back Content on a TV:
1. Plug the camera into a TV/HDTV with a micro HDMI cable, composite cable or combo cable.
2. Select the input on your TV that corresponds to the port into which you plugged the cable.
3. Power on the camera.
4. On your camera’s touch display, swipe le, and then tap Playback [
].
5. Swipe and tap to navigate and select files.
Note: HDMI pla yback depe nds on the resol ution of the dev ice, and is certifie d up to 1080p.
PLAYING BACK CONTENT ON A SMARTPHONE/TABLET
1. Connect your camera to the GoPro App. For details, see Connecting to the GoPro App.
2. Use the controls on the app to play back your footage on your smartphone/tablet.
PRO TIP: While playing back your video, you can add HiLight Tags to mark the best moments. On the camera, press the Settings/Tag button [
] to add a tag. In the GoPro App, tap the HiLight Tag icon.
/ Playback Mode / Setup Mode
In Setup mode, you can change settings that apply to all camera modes. For instructions on how to change the following settings, see Navigating Settings Menus.
WIRELESS
When Wireless is on, a Wireless status icon appears on the camera status screen and the blue wireless light blinks intermittently.
Setting Description
Off (default)
RC & App
Camera connects to the GoPro App or the remote (sold separately). For instructions on connecting to the app, see Connecting to the GoPro App. For instructions on pairing, see the user manual for the remote.
PRO TIP: If you forgot your camera’s name or password, use the Camera Reset setting in Setup mode to reset them to the defaults. The default password is goprohero.
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/ Setup Mode
TOUCH DISPLAY
These settings let you manage the touch display to conserve battery po wer.
Setting Description
Sleep
Automatically dims the touch display aer a period of inactivity. The options for this setting are 1 minute (default), 2 minutes, 3 minutes and Never. To manually dim the screen or to wake it, press the Touch Display Sleep/ Wake button [
].
Lock
Lets you use gestures to lock and unlock the touch display. The options for this setting are off and on (default). Turn this setting on to prevent accidental input on the touch display. When this setting is on, press the touch display for two seconds to lock it. To unlock the touch display, slide down and hold.
/ Setup Mode
Setting Description
Brightness
Determines the level of light on the touch display. The options for this setting are high (default), medium and low.
Touch Display On/Off
Turns the touch display on or off when the camera is powered on. The options for this setting are on (default) and off.
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ORIENTATION
If you mount your camera upside down, you might have to rotate the files during editing. This setting eliminates the need to flip your video or photos aer recording.
Setting Description
Up (default)
Camera is always assumed to be right-side up.
Down
Camera is always assumed to be upside down.
Auto
(Auto Image Rotation) Camera automatically selects Up or Down, based on the orientation of the camera when recording begins.
DEFAULT MODE
You can select the capture mode that appears when the camera powers on. The options are Video, Time Lapse Video, Video + Photo, Video Looping, Single, Continuous, Night, Burst, Time Lapse and Night Lapse.
/ Setup Mode / Setup Mode
QUIKCAPTURE
With QuikCapture, you can quickly turn your camera on and begin capturing video or Time Lapse photos. The options for this setting are on and off (default).
Note: QuikC apture is disa bled when the ca mera is connec ted to the remote o r the GoPro App.
To Capture Video with QuikCapture: With the camera powered off, press and release the Shutter/Select button [
]. Your camera automatically powers on and begins
capturing video.
To Capture Time Lapse Photos with QuikCapture: With the camera powered off, press and hold the Shutter/Select button [
] until you see the Time Lapse icon [ ]. Your camera
automatically powers on and begins capturing Time Lapse photos.
To Stop Recording: Press and release the Shutter/Select button [
] to stop recording
and power off the camera.
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/ Setup Mode
LEDS
This setting determines which camera status lights (red) to activate. The options for this setting are 4 (top, bottom, front, back), 2 (front and back), or off (none). The default setting is 4.
Note: The Wir eless status lig ht (blue) is alway s activated un less you selec t off for this setti ng.
BEEPS
You can set the volume for the sound indicators to be 100% (default), 70% or off.
VIDEO FORMAT
The Video Format setting governs frame rates for recording and playback when viewing video on a T V/HDTV.
Setting Description
NTSC (default) Viewing video in North America
PAL
Viewing video on a PAL TV/HDTV (most televisions outside of North America)
/ Setup Mode
ON-SCREEN DISPLAY
The OSD (on-screen display) setting determines whether the recording icons and file information on video and on the viewing screen appear during playback. The options for this setting are on (default) and off.
Note: When th is setting is on a nd you are play ing back conte nt directly o n your camera, yo u can tap the touc h display to quic kly show or hide t he recording a nd file informa tion.
AUTO OFF
Your camera can be configured to automatically power off aer a specific period (1 minute - 5 minutes) in which no videos or photos are captured and no buttons are pressed. You can also configure the camera to never automatically power off (default).
Note: Your came ra does not auto matically pow er off when connec ted to the GoPro Ap p or the remote.
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/ Setup Mode
DATE/TIME
Your camera’s date and time are automatically set when you connect your camera to the GoPro App or GoPro soware. This setting lets you manually set the date and time. If the batter y is removed from the camera for an extended period of time, you must reset the date and time (automatically or manually).
DELETE
This setting lets you delete the last file, or delete all files and format the memory card. Deleting all files is useful aer you transfer your files to your computer and want to make room on your memory card for more content. LED lights blink until the operation is complete.
NOTICE: If you select All/Format, the memory card is reformatted, which deletes every file on the card.
CAMERA RESET
With this setting, you can reset your camera’s settings or username and password.
Setting Description
Reset Camera
Returns all settings to their default values. This option retains the Date/Time setting, the camera’s name and wireless password, and remote control pairing.
Note: If you r camera is not resp onding but y ou do not want to lose you r settings, pr ess and hold th e Power/Mo de button for 8 secon ds.
Reset Wi-Fi
Resets the camera's name and password to the defaults. The default password is goprohero.
/ Setup Mode
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/ Connecting to the GoPro App
The GoPro App lets you control your camera remotely using a smar tphone or tablet. Features include full camera control, live preview, playback and sharing of content, and camera soware updates.
TO CONNECT YOUR HERO4 SILVER TO THE GOPRO APP:
1. Download the GoPro App to your smartphone/tablet from the Apple App Store or Google Play.
2. Open the app.
3. When the app stops searching for a camera, tap Connect Your Camera.
4. Follow the on-screen instructions to connect your camera to the app. The default password for your camera is goprohero.
PRO TIP: If the camera is powered on and ready to capture videos or photos, you can press and hold the Settings/Tag button [
] for two
seconds to turn Wireless on/off. You can also do this when the camera is powered off.
To play back your video and photos on a computer, you must first transfer these files to a computer.
TO TRANSFER FILES TO A COMPUTER:
1. Download and install the latest GoPro so ware from gopro.com/getstarted.
2. Connect the camera to your computer using the included USB cable.
PRO TIP: You can al so transfer files to a computer using a card reader (sold separately). Connect the card reader to your computer and insert the microSD card into the reader. You can then transfer files to your computer or delete selected files on your card.
/ Transferring Files to a Computer
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/ Protune
PROTUNE BENEFITS
Protune unlocks the camera’s full potential, yielding stunning image quality and cinema-caliber video and photos optimized for professional productions. Protune gives content creators more flexibility and workflow efficiency than ever before.
Protune is compatible with professional color correction tools, GoPro soware and other video and photo editing soware.
Protune enables manual control of White Balance, Color, ISO Limit, Sharpness and Exposure Value Compensation for advanced control and customization of your video footage and photos.
Note: Chan ges that you make t o the Protune set tings apply on ly to the mode in whi ch they are change d. To adjust this set ting for vide o capture, adjus t the setting s in Video mode. To adjus t this settin g for photo captu re, adjust the se ttings in Photo mod e. To adjust t his setting fo r multi-shot capture, a djust the set tings in Multi-Shot mode.
PROTUNE
The options for this setting are off (default) and on. When Protune is on, PT appears on the camera displays. Protune is available for all video and photo resolutions.
/ Protune
WHITE BALANCE
White balance adjusts the overall color tone of videos and photos.
Setting Description
Auto (default)
Automatically adjusts the color tone based on the environmental conditions
3000K
Warm light (incandescent or sunrise/ sunset lighting)
5500K
Slightly cool light (cool fluorescent or average daylight)
6500K Cool light (overcast conditions)
Native
Minimally color-corrected file from the image sensor that allows for more precise adjustments in post-production
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/ Protune
COLOR
Color allows you to adjust the color profile of your video footage or photos.
Color Setting Resulting Color Profile
GoPro Color (default)
Provides GoPro color-corrected profile (same great color as when Protune is turned off).
Flat
Provides neutral color profile that can be color-corrected to better match footage captured with other equipment, offering more flexibility in post-production. Due to its long curve, Flat captures more details in shadows and highlights.
/ Protune
ISO LIMIT
ISO Limit adjusts the camera’s sensitivit y in low-light environments, and creates a balance between brightness and resulting image noise. Image noise refers to the degree of graininess in the image.
Protune for Video ISO Limit
Setting Resulting Quality
6400
Brighter video in low light, increased image noise
1600 (default)
Moderately bright video in low light, moderate image noise
400
Darker video in low light, reduced image noise
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/ Protune
Protune for Photo ISO Limit
Setting Resulting Quality
800 (default)
Brighter photo in very low light, increased image noise
400
Brigh ter photo in ver y low light, moderate image noise
200
Darker photo in indoor lighting, marginal image noise
100
Darker photo in indoor lighting, minimal image noise
SHARPNESS
Sharpness controls the sharpness of your video footage or photos.
Sharpness Setting Resulting Quality
High (default) Ultra-sharp video or photo
Medium Moderately sharp video or photo
Low Soer video or photo
/ Protune
EXPOSURE VALUE COMPENSATION (EV COMP)
Exposure Value Compensation affects the brightness of your video or photo. Adjusting this setting can improve image quality when shooting in environments with contrasting lighting conditions.
Settings
-2.0 -1. 5 -1. 0 -0.5 0 (default) +0.5 +1.0 +1.5 +2.0
PRO TIP: Exposure Value Compensation adjusts brightness within the existing ISO Limit. If brightness has already reached the ISO Limit in a low-light environment, increasing the Exposure Value Compensation does not have any effect.
RESET
This option resets all Protune settings to their default values.
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/ Battery
MAXIMIZING BATTERY LIFE
The battery icon on the camera screen blinks when the battery drops below 10%. If the batter y reaches 0% while recording, the camera saves the file and powers off.
To maximize battery life, close the GoPro App. To maximize battery life when shooting longer-duration activities, turn off the touch display. Extreme cold temperatures can decrease battery life. To maximize battery life in cold conditions, keep the camera in a warm place prior to use. Shooting at higher frame rates and resolutions, and shooting with Protune turned on, increase power consumption.
PRO TIP: QuikCapture helps maximize battery life. For details, see QuikCapture in Setup Mode.
/ Battery
The battery charges to 80% in approximately one hour and 100% in approximately two hours when using GoPro’s USB-compatible Wall or Auto Charger.
You can also charge the battery outside the camera using the Dual Battery Charger (sold separately).
No damage occurs to the camera or battery if used prior to full charge. Spare batteries and additional charging accessories are available at gopro.com.
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/ Battery
REMOVING THE BATTERY FROM THE CAMERA
The HERO4 Silver battery is designed to have a tight fit to maximize reliability in high-vibration activities.
To Remove the Battery:
1. Open the battery door by placing your thumb in the indentation in the batter y door (on the bottom of the camera) and sliding it to the le. Allow the door to open.
2. Grasp the battery pull-tab and remove the battery from the camera.
BATTERY STORAGE AND HANDLING
The camera contains sensitive components, including the battery. Avoid exposing your camera and batter y to ver y cold or ver y hot temperatures. Low or high temperature conditions may temporarily shor ten the battery life or cause the camera to temporarily stop working properly. Avoid dramatic changes in temperature or humidity when using the camera, as condensation may form on or within the camera.
The camera housing protects the camera and battery from water damage. For more information, see Camera Housing. Do not turn on your camera if it is wet. If your camera is already on, turn it off and remove the battery immediately. Allow the camera to dry thoroughly before using it again. Do not dry the camera or battery with an external heat source such as a microwave oven or hair dryer. Damage to the camera or batter y caused by contact with liquid is not covered under the warranty.
Do not store your battery with metal object s, such as coins, keys or necklaces. If the battery terminals come in contact with metal objects, this may cause a fire.
/ Battery
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BATTERY DISPOSAL
Most rechargeable lithium-ion batteries are classified as non-hazardous waste and are safe for disposal in the normal municipal waste stream. Many localities have laws in place requiring battery recycling. Check your local laws to make sure that you can dispose of rechargeable batteries in your regular trash. To safely dispose of lithium-ion batteries, protect terminals from exposure to other metal with packing, masking or electrical tape so they do not cause a fire while being transported.
Lithium-ion batteries, however, do contain recyclable materials and are accepted for recycling by the Rechargeable Battery Recycling Corporation’s (RBRC) Battery Recycling Program. We encourage you to visit Call2Recycle at call2recycle.org or call 1-800-BATTERY in North America to find a convenient recycling location.
Never dispose of a battery in a fire because it may explode.
WARNING: Do not drop, disassemble, open, crush, bend, deform, puncture, shred, microwave, incinerate or paint the camera. Do not insert foreign objects into the batter y opening on the camera. Do not use the camera or the batter y if it has been damaged—for example, if cracked, punctured or harmed by water. Disassembling or puncturing the battery can cause an explosion or fire.
/ Battery / Important Messages
MICROSD CARD MESSAGES
NO SD
No card present. The camera requires a microSD, microSDHC or microSDXC card (sold separately) to capture videos and photos.
FULL Card is full. Delete files or swap card.
SD ERR
Camera is unable to read card formatting. Reformat the card in the camera.
PRO TIP: Reformat your microSD card on a regular basis to ensure that the card remains in good condition.
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/ Important Messages
FILE REPAIR ICON
If your last video file was corrupted during recording, the camera displays the File Repair icon while it tries to repair the file. When this process is finished, press any button to continue using the camera.
TEMPERATURE ICON
The Temperature icon appears on the camera status screen when the camera becomes too hot and needs to cool down. Simply let it sit and cool before attempting to use it again. Your camera was designed to identify conditions of overheating and is designed to respond accordingly.
/ Camera Housing
ASSEMBLING THE CAMERA HOUSING
To Remove the Camera From the Housing:
1. Li the front of the latch up to disengage it from the camera housing.
2. Pivot the latch backward and pull it up to release the backdoor.
3. Pull open the housing backdoor and remove the camera.
Slim housing surfboard mount installation
Slim housing remove camera
Slim housing insert camera
Slim housing closed Swapping housing doors
Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit
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/ Camera Housing
To Secure the Camera in the Housing:
1. Open the housing and place the camera into position.
2. Make sure the seal around the backdoor is free of debris.
3. Close the housing backdoor and squeeze it closed to ensure a good seal.
4. Pivot the hinged arm backwards and hook the lip of the latch into the grooved top of the housing backdoor.
5. Push the latch down to snap it into place.
Slim housing insert camera
WARNING: Always secure the camera in its housing when using the camera in or around water. Do not get the camera or the battery wet.
/ Camera Housing
Your HERO4 Silver camera comes with three t ypes of backdoors: Standard Backdoor, Skeleton Backdoor and Touch Backdoor.
The Standard Backdoor makes the housing waterproof to 131’ (40m). Use this door when you need to protect the camera from water, dir t, sand and other environmental hazards.
The Touch Backdoor (waterproof ) lets you use the Touch Display and provides waterproof protection to 10’ (3m).
NOTICE: Touch functions do not work underwater. In extreme altitude and temperatures, keep housing unlatched until use.
The Skeleton Backdoor (non-waterproof) provides better sound quality by allowing more sound to reach the camera’s microphone. It also reduces wind noise at speeds up to 100mph when mounted on helmets, motorcycles, bikes and other fast-moving vehicles. Use this backdoor only when sand, excessive dir t/dust and water damage are not a risk. This backdoor is also recommended for use inside vehicles.
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/ Camera Housing
PRO TIP: Apply Rain-X® or a similar anti-beading solution to the camera housing lens to prevent water spots from forming when using your camera in rain or water.
SWAPPING BACKDOORS
You can switch the backdoor of your HERO4 Silver camera to suit your activity and shooting conditions.
To Change the Backdoor:
1. Open the backdoor of the housing so that it hangs downwards.
2. Firmly pull the backdoor downwards until it snaps free from the main housing.
3. Line up the replacement backdoor into the hinge opening.
4. Push upwards on the backdoor until it clicks into place.
/ Camera Housing
PREVENTING WATER DAMAGE TO YOUR CAMERA
The rubber seal that lines the camera housing forms a waterproof barrier that protects your HERO4 Silver in wet and underwater conditions.
Keep the camera housing’s rubber seal clean. A single hair or grain of sand can cause a leak and damage your camera.
Aer every use in salt water, rinse the outside of the camera housing with non-salt water and dry. Not doing this can eventually cause corrosion of the hinge pin and salt buildup in the seal, which can cause failure.
To clean the seal, rinse in fresh water and shake dr y (drying with a cloth may cause lint to compromise the seal). Re-install the seal into the grooves in the backdoor of the camera housing.
WARNING: Failure to follow thes e steps each time you use your GoP ro can result in leaks that may damage or destroy your camera. Water will damage both the camera and the batter y, which could cause an explosion or fire. Your warrant y does not cover water damage resulting from user error.
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/ Using the Mounts
ATTACHING YOUR CAMERA TO MOUNTS
To attach your HERO4 Silver camera to a mount, you need a Quick Release Buckle, thumb screw or hardware depending on the mount you are using. For more infor mation on mounts, visit gopro.com/support.
Quick Release
Buckle
Thumb Screw Housing Complete Unit
USING CURVED + FLAT ADHESIVE MOUNTS
The Curved + Flat Adhesive Mounts make it easy to attach the camera to cur ved and flat surfaces of helmets, vehicles and gear. Using the Quick Release Buckle, the assembled camera housing can be clicked on and off the secured Cur ved or Flat Adhesive Mounts.
Flat Adhesive Mount Curved Adhesive Mount
/ Using the Mounts
MOUNTING GUIDELINES
Follow these guidelines when attaching adhesive mounts:
• Attach the adhesive mounts at least 24 hours prior to use. Allow 72 hours for complete adhesion.
• Adhesive mounts must be mounted only on smooth surfaces. Porous or textured surfaces do not enable a proper bond. When applying the mount, firmly press it into place and ensure full contact over the entire surface.
• Apply adhesive mounts to clean surfaces only. Wax, oil, dirt or other debris reduce adhesion, which can result in a weak bond and risk of losing the camera should the connection fail.
• Attach adhesive mounts in room temperature conditions. Mount adhesives do not bond properly if applied in cold or damp environments to cold or damp surfaces, or if the surface is not room temperature.
For more information on mounts, visit gopro.com/support.
WARNING: If using your camera with a GoPro helmet mount or strap, always select a helmet that meet s the applicable safety standard. Choose the right helmet for your par ticular sport or activity and make sure that it is the right fit and size for you. Inspect your helmet to ensure that it is in good condition and follow t he helmet manufacturer’s instructions on safe helmet use. Any helmet that has sustained a major impact should be replaced. No helmet can protect against injur y in every accident .
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/ Using the Mounts
LOCKING PLUG
If you are using the HERO4 Silver in high-impact sports such as surfing or skiing where significant impact might occur, use the locking plug to securely lock the Quick Release Buckle fingers into place. The locking plug helps to prevent the housing from accidentally releasing from the mount.
To Attach the Locking Plug:
1. Loop the circular ring over the thumbscrew. The circular ring acts as a leash to prevent dropping or losing the locking plug.
2. Slide the Quick Release Buckle into the mount until it clicks into place.
3. Press the U-shaped part of the plug into the U-shaped space in the Quick Release Buckle.
WARNING: To avoid injury in the event of an a ccident, do not use the locking plug or tether when using a mounting device on a helmet or other personal protective gear.
MY GOPRO WON'T POWER ON
Make sure your GoPro is charged. To charge your camera, use the included USB cable and a computer. You can also use the GoPro Wall or Auto Charger.
MY GOPRO WON'T RESPOND WHEN I PRESS A BUTTON
Press and hold the
Power/Mode button [ ] for 8 seconds to reset your camera. This reset saves all of your content and settings, and powers off your camera.
MY PLAYBACK IS CHOPPY
Choppy playback is typically not a problem with the file. If your footage skips, one of these situations is likely the cause:
• Using an incompatible video player. Not all video players support the H.264 codec. For best results, use the latest GoPro soware, available for free at gopro.com/getstarted.
• The computer does not meet the minimum requirements for HD playback. The higher the resolution and frame rate of your video, the harder the computer has to work to play it back. Make sure that your computer meets the minimum requirements listed in Playback Mode.
• Playing a high bitrate HD video file over a low bandwidth USB connection. Transfer the file to the computer to play back.
/ Troubleshooting
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/ Troubleshooting
If your computer does not meet the minimum requirements, record at 720p30 with Protune off, and make sure that all other programs on your computer are closed.
I FORGOT MY CAMERA’S USERNAME OR PASSWORD
To reset the username and password to the defaults, go to Setup mode. Tap Camera Reset, and then tap Reset Wi-Fi. The camera name is reset, and the password is reset to goprohero.
I WANT TO RESET MY GOPRO SETTINGS TO THE DEFAULTS
In Setup mode, select Camera Reset, and then select Reset Camera Defaults. This option does not reset the Date/Time or your camera’s username and wireless password.
I POWERED OFF MY GOPRO, BUT THE BLUE LIGHT IS STILL BLINKING
The blue light indicates that Wireless is on. To turn off Wireless, press and hold the Settings/Tag button [
] for four seconds.
For more answers to commonly asked questions, see gopro.com/support.
/ Regulatory Information
/ Trademarks
To see the complete list of country certifications, refer to the Important Product + Safety Information Guide included with your camera.
GoPro, HERO, the GoPro logo, the GoPro Be a Hero logo, BacPac, Protune, SuperView, and Wear It. Mount It. Love It. are trademarks or registered trademarks of GoPro, Inc. in the US and internationally. Other names and marks are the property of their respective owners.
GoPro is dedicated to providing the best possible service. To reach GoPro Customer Support, visit gopro.com/support.
/ Customer Support
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