GE OEC UroView 2800 Service manual

Diagnostics
Diagnostics
Overview ...........................................................................................................................................................................................3
VFD Messages..................................................................................................................................................................................3
Normal Messages .........................................................................................................................................................................3
Error Messages .............................................................................................................................................................................5
Message Priority............................................................................................................................................................................6
Alphabetic VFD Message Listing....................................................................................................................................................7
Table Diagnostics ..........................................................................................................................................................................32
URO Service Tool Software ........................................................................................................................................................33
Analog Test.............................................................................................................................................................................39
Control Test (Handswitch/Footswitch Test) ............................................................................................................................ 40
Checking Software Version ....................................................................................................................................................45
Error Menu..............................................................................................................................................................................46
Exiting.....................................................................................................................................................................................47
UtilitySuite ......................................................................................................................................................................................48
Table Setup .................................................................................................................................................................................49
Configuration ..........................................................................................................................................................................49
Configuration File Example.....................................................................................................................................................54
System Events Log Reporting ................................................................................................................................................59
Generator Tracking and Trending (TNT) Log .........................................................................................................................61
Generator Events Log.............................................................................................................................................................62
Generator Errors ............................................................................................................................................................................63
Power-on Diagnostics .................................................................................................................................................................63
Live Diagnostics ..........................................................................................................................................................................63
Heating without HV nor Rotation Diagnostic...........................................................................................................................64
Rotation without HV nor Filament Diagnostic .........................................................................................................................65
Inverter Gate Command Diagnostic .......................................................................................................................................66
Inverter in Short Circuit Diagnostic .........................................................................................................................................68
No Load HV Diagnostic without Anode Rotation or Filament Heating....................................................................................72
AEC Diagnostic.......................................................................................................................................................................73
Other Generator Failures........................................................................................................................................................ 75
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Diagnostics
Detailed Generator Errors .............................................................................................................................................................93
Tube Detection Errors (30)..........................................................................................................................................................93
Anode Rotation Errors (40) .........................................................................................................................................................97
Filament Heater Errors (50)....................................................................................................................................................... 104
Exposure Errors (60) .................................................................................................................................................................111
Power Supply (70).....................................................................................................................................................................122
Hardware Errors (80).................................................................................................................................................................124
Application Errors (90)...............................................................................................................................................................130
Communication Errors (100) .....................................................................................................................................................132
Thermal Errors (110) .................................................................................................................................................................132
Manipulation Errors (120)..........................................................................................................................................................134
Rotation Warning (10) ...............................................................................................................................................................135
Heater Warning (20)..................................................................................................................................................................137
LVPS Warning (25) ...................................................................................................................................................................140
Application Warning (27) ...........................................................................................................................................................144
Other Generator Failures ..........................................................................................................................................................145
Reading kV Control PCB Power-on Diagnostic LEDs...............................................................................................................147
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Illustrated Parts
Diagnostics
Overview
This section describes subsystem text messages and diagnostic/utility software tools that can help you evaluate OEC UroView® 2800 Table and Generator performance, calibrate the Table and Generator controls, and isolate Table or Generator failures when they occur.
The UtilitySuite (US) software contains many diagnostic programs to aid in servicing the table and generator. The Field Service Engineer should be familiar with operation of the US/RUT software and other diagnostic software for use with a laptop computer.
VFD Messages
The following paragraphs describe all messages that appear on the Vacuum Fluorescent Display (VFD) in the Collimator Housing and on the VFD in the X-ray Control Panel. These two displays are identical and operate in parallel; what you see on one display also appears on the other display.
Each display consists of four lines of 20 characters each, providing a total of 80 characters. The display is luminescent blue and is readable in all lighting conditions except the brightest direct sunlight.
Some VFD messages provide status only. Other VFD messages announce errors or provide warnings, and suggest appropriate remedial action when the system operator can normally solve the problem. More complex errors describe the principal problem, and then display the message, "CALL SERVICE." Most error messages overwrite any routine technique or table position data that may already be present on the VFDs.
Normal Messages
Line 1 of each VFD normally displays Generator technique information.
Lines 2 and 3 of each VFD normally display table position information in latitude and longitude. Consult the Table Operator Manual (00-882096-01) for instructions on how to interpret table position information.
Line 4 of each VFD normally displays Collimator position information, which consists of the collimated rectangle at the plane of the film cassette. Consult the Table Operator Manual for guidance on how to interpret this information.
Table position and technique messages appear on the VFDs until updated by other messages. Routine Information messages appear for a few seconds, and are then replaced by table position and technique data.
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The displays blank when idle to prevent burn-in damage to the VFDs. The displays reactivate upon any operator entry or upon any change in system status that would normally be reported on the VFDs.
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Error Messages
When necessary, Table or Generator error messages displace table position information beginning on line 2 of each VFD. Suggested remedial action sometimes appears beginning on line 3 and continues on to line 4 if necessary, displacing Collimator position information. If the message is larger than 20 characters, the display scrolls continuously so you can read the whole message without having to press a key.
Table Error Messages
Generator and Collimator Error Messages
appear until the user corrects the error. Table errors have no associated audible alarms.
also appear on the VFDs. There are six kinds of Generator and Collimator error
messages, some of which generate audible alarms:
1.
Alternating Messages
display alternately with the technique. The message appears for two seconds, and then the technique appears for two seconds. This kind of message appears only when X-rays are not being generated. If the error occurs during X-rays, the current X-ray finishes and then the error message appears.
2.
Timed Messages
display once for two seconds, and then each VFD goes blank. This type of message appears only when X-rays are not being generated. If the error occurs during X-rays, the current X-ray finishes and then the error message appears.
3.
User Action
messages require user intervention, such as pressing or releasing a Table Control Panel key, to clear the message. Software disables X-rays for the duration of the problem. If the error occurs during X-rays, the current X-ray finishes and then the error message appears.
4.
Disable X-ray
messages appear on each VFD until the cause of the error goes away. You cannot clear these messages by pressing a button or key. The Generator cannot produce X-rays when this type of message is present. If the error occurs during X-rays, the current X-ray finishes and then the error message begins.
5. A
Generator System Shutdown
message disables the Generator immediately and completely. Any in-progress X-rays immediately terminate. In most cases, table movement will still be permitted, making it possible to level and unload the table. You must re-boot the system before you can use it again.
6.
Full System Shutdown
messages halt the OEC UroView® 2800 system software, making both Generator operation and
Table movement impossible. You must re-boot the system before you can use it again.
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Message Priority
VFD messages have the following priority:
1. System Shutdown
2. Generator System Shutdown
3. User Action
4. Disable X-ray
5. Timed
6. Alternating
7. Operator prompts
8. Generator Technique and Table Position
In cases where there are multiple messages of the same priority, the VFD displays the messages in the order they are received.
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Alphabetic VFD Message Listing
The following table lists all possible VFD messages in alphabetical order with Utility Suite type numbers. (Refer to the Generator Events Log section to access the Generator Events Log.)
If the message is less than 8 characters, it is displayed in the center of the VFD field between any technique values on display. If more than 8 characters, and less than 20, it is displayed as shown. If more than 20 characters, the message will scroll. %S = indicate a displayed number. (Displayed numbers are in decimal notation. Refer to the Generator Error Messages portion of this manual section for Hexadecimal equivalents.
Utility Suite Type numbers 30001 through 30043 are displayed on line 1, Generator Errors (unless otherwise noted); 30044 through 30060 on Line 2, Table Errors. Types 30061 through 30089 are Table Information messages.
Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30044
ACCESSORY INSTALLATION ERROR
Table Error
Unknown table accessory incorrectly installed.
Message Type,
Description, Logged Text
(if any)
Corrective Action Required
Correctly install Foot Extension or Micturation Seat or other accessory.
Foot Extension or Micturation Seat is incorrectly installed.
TBL UNKNOWN ACCESSORY INSTALLATION ERROR
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30074
ALL SAVED POSITIONS ARE CLEARED
30001
ANODE IS HOT - %s
Message Type,
Description, Logged Text
(if any)
Table Information
Message appears when you press the SAVE key for longer than five seconds; indicates you have cleared all saved memories.
No logged text.
Alternating
Appears when X-ray tube anode or housing is at 82 ­99% of rated maximum or hotter. Message shows percentage of heat capacity used. Includes audible alarm. Clears when anode or housing cools to 80% of rated maximum. HLF and Film exposures are blocked.
Corrective Action Required
N/A
Allow X-ray tube to cool.
(See also Generator Error Messages in this manual section.)
ANODE IS HOT
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30002
ANODE IS WARM - %s
30003
ARMED
Message Type,
Description, Logged Text
(if any)
Alternating
Appears when X-ray tube anode or housing reaches 72
- 80% of rated maximum. Message shows percentage of heat capacity used. No audible alarm.
ANODE IS WARM
Generator Information
Message appears after operator presses the FILM key and before the operator takes the film shot.
No logged text.
Corrective Action Required
Allow X-ray tube to cool.
(See also Generator Error Messages in this manual section.)
N/A
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30055
CALL SERVICE - %s
(line 2)
30045
CASSETTE DOOR OPEN
Message Type,
Description, Logged Text
(if any)
Table Error
43-TBL XRAY COVER COLLISION
31-TBL BANANA ARM COLLISION
50-TBL FU1 FREQUENCY PROBLEM
111-TBL OEC CONTROL COMM FAIL
179-TBL MEM VERSION ERR EPROM
180-TBL MEM CHECKSUM ERROR EPROM
Table Error
Cassette handler door is open.
Corrective Action Required
Close cassette handler door.
CASSETTE DOOR OPEN
30046
CASSETTE NOT READY
Table Error
Film mode is started but
Install film cassette in cassette handler
there is no cassette in the cassette handler.
CASSETTE NOT READY
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30004
COLLIMATOR ADC ERROR - CYCLE POWER
30005
COLLIMATOR CAL REQUIRED - PRESS ALARM RESET
30007
COLLIMATOR CONTROL PANEL ERROR
Message Type,
Description, Logged Text
(if any)
Generator System Shutdown
Occurs when analog-to­digital converter fails in sampling and/or conversion as it reads a collimator pot or wrong cassette size.
COLLIMATOR ADC ERROR
User Action
Appears when software detects that collimator has not been calibrated.
COLLIMATOR CAL REQUIRED
Shut down
Collimator Control Panel is defective, keys stuck, etc. Control lines not read correctly. System shut down.
Corrective Action Required
Reset system. If message persists, check suspect ADC for proper operation.
Perform collimator calibration with Utility Suite.
Reboot system. Replace Collimator Control Panel.
COLLIMATOR CONTROL PANEL ERROR
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30008
COLLIMATOR PANEL KEY STUCK. RELEASE . PRESS ALARM RESET.
30009
COLLIMATOR POTENTIOMETER ERROR - CYCLE POWER
30011
COLLIMATOR TOO LARGE
Message Type,
Description, Logged Text
(if any)
User Action
Occurs when two keys are pressed at the same time. Disables X-rays.
COLLIMATOR PANEL KEY STUCK
Generator System Shutdown
Potentiometer in collimator checked bad during system initialization.
COLLIMATOR POTENTIOMETER ERROR
Alternating. Also disables X­rays in Film Mode
Appears when magnification size changes and collimator does not follow the change correctly.
Corrective Action Required
Release the pressed key and press another key to continue.
Reset system. If message persists, check suspect pot for faulty wiper contact or other problems.
Reset system. If message persists, check for stuck collimator.
COLLIMATOR TOO LARGE
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30010
COLLIMATOR STUCK
30006
COLLIMATOR UNSTABLE
30063
CROSS = %s
Message Type,
Description, Logged Text
(if any)
Alternating
Software determines collimator has not moved after command.
COLLIMATOR STUCK
Alternating
Message appears when either collimator position is being continually corrected. (More than 10 times since power up)
COLLIMATOR UNSTABLE
Table Information
Lateral position from Center Point in inches or cm.
Corrective Action Required
Reboot the system. Check and/or replace collimator.
Replace collimator.
N/A
No logged text.
30062
CROSS AXIS CENTERED
Table Information
Tabletop is at center of
N/A
lateral motion.
No logged text.
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30013
DATA ERROR
30064
DOWN MOTION LIMITED
30026 EXPOSURE ERROR %s – PRESS ALARM RESET 30014
FAST STOP BUTTON PRESSED – UNLOCK THE BUTTON TO CONTINUE
Message Type,
Description, Logged Text
(if any)
Disable X-ray
Non-volatile data stored for generator software is corrupt.
DATA ERROR
Table Information
Micturation seat or leg extension is too close to floor.
No logged text.
User Action
Film shot exposure error.
EXPOSURE ERROR %s Disable X-ray
Fast Stop button is active, preventing X-rays.
FAST STOP BUTTON PRESSED
Corrective Action Required
Restart system. Troubleshoot problem if error persists. Check memory.
Down motion stopped due to Calculated Motion Limit.
Remove any accessory before moving the table further downward.
Release X-ray switch and try another exposure.
(See also Generator Error Messages in this manual section.)
Unlock Fast Stop button to continue making X-rays.
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30050
FILM FAILURE - %s
30068
FILM MODE READY
30015
Message Type,
Description, Logged Text
(if any)
Table Error
Can't move film transport motor. X-ray Arm and Cassette not centered during film mode request.
36-TBL IMAGE CHAIN NOT CENTERED
134-TBL FLUORO READY RELAY ERROR
Table Information
Image Chain Assembly has reached the center position and is ready for a film shot.
No logged text.
User Action
Corrective Action Required
1. Check film transport mechanics for jams and foreign objects.
2. Check film transport motor winding continuity.
3. Check film transport drive circuitry for proper signals.
4. Make sure power is available to film transport drive circuitry.
N/A
Press the ALARM RESET button.
FLUORO ALARM
(Not displayed)
Occurs at the end of each 5 minutes of accumulated fluoro time. Disables X-rays
Press the ALARM RESET button for approximately two seconds to reset the exposure time to zero and silence the alarm.
at the end of 10 minutes of accumulated fluoro time.
No logged text.
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30051 FLUORO FAILURE
30066 FOOT EXTENSION IS AT MINIMUM HEIGHT
30024 GEN APPLICATION ERROR %s – PRESS ALARM RESET
30031 GEN SYSTEM ERROR – CYCLE POWER
Message Type,
Description, Logged Text
(if any)
Table Error
X-ray exposure ready relay error on startup.
TBL FILM RELAY ERROR
Table Info
Foot extension cannot be lowered further.
No logged text.
User Action
Generator application error
GEN APPLICATION ERROR %s
Shutdown
Generator System Error.
GEN SYSTEM ERROR
Corrective Action Required
Cycle power
N/A
Press alarm reset to acknowledge error message. (See also Generator Error Messages in this manual section.)
Cycle power
30025 GENERATOR COMM FAILURE %s - PRESS ALARM RESET
User Action
Generator communication error.
Press alarm reset to acknowledge error message. (See also Generator Error Messages in this manual section.)
GENERATOR COMM FAILURE %s
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30027 HARDWARE ERROR %s – PRESS ALARM RESET
30028
HEATER ERROR %s – PRESS ALARM RESET
30085
HEIGHT = %s
30021
HLF OVERTIME
Message Type,
Description, Logged Text
(if any)
User Action
Generator hardware error.
HARDWARE ERROR %s
User Action
Generator heater error.
HEATER ERROR %s
Table Information
Table height from floor expressed in inches or cm.
No logged text.
User Action
Occurs at maximum fluoro time for patient exposure. Disables X-rays.
Corrective Action Required
Press alarm reset to acknowledge error message. (See also Generator Error Messages in this manual section.)
Press alarm reset to acknowledge error message. (See also Generator Error Messages in this manual section.)
N/A
Reset alarm to continue.
HLF OVERTIME
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30018
HOUSING IS HOT - %s
30020
HOUSING OVERHEATED
Message Type,
Description, Logged Text
(if any)
Alternating Message
Occurs after prolonged use in film or fluoro mode. The tube is within 82 - 90% of its rated heat capacity. Blocks HLF and Fluoro exposures.
HOUSING IS HOT - %s
Disable X-ray
Occurs after extremely prolonged use. Indicates the tube is near or has passed the rated heat capacity. Temperature is at 100% of rated heat capacity. System shutdown, table operable. X­rays disabled.
HOUSING OVERHEATED
Corrective Action Required
Allow the tube to cool before the next use. See operator’s manual for tube cooling time chart.
(See also Generator Error Messages in this manual section.)
Allow the tube to cool before further exposures can be made. Reboot system. See operator’s manual for tube cooling time chart.
30019
HOUSING IS WARM - %s
Alternating Message
Occurs as the tube is used in film or fluoro mode. The tube
Exposures may continue, but the operator should be aware of tube heating.
(See also Generator Error Messages in this manual section.) is within 72 - 82% of its rated heat capacity.
HOUSING IS WARM - %S
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30012
LAT = %s (“ or cm)
LONG = %s (“ or cm)
(“ = inches)
30070
LOAD POSITION REACHED
30071
LONG = %s
Message Type,
Description, Logged Text
(if any)
Table Information
Lateral or longitudinal projection of table (cm rounded to nearest cm).
(Line 4 – Collimator Message)
LAT = %s
LONG = %s
Table Information
Table is at programmed patient load position
No logged text.
Table Information
Longitudinal position from Center Point in inches or cm.
Corrective Action Required
N/A
N/A
N/A
No logged text.
30065
LONG MOTION LIMITED
Table Information
Longitudinal motion stopped
N/A
due to calculated motion limit.
No logged text.
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30022
mAs LIMITED
30023
mAs = %s
30072
MAXIMUM HEIGHT
30073
MAXIMUM TILT
Message Type,
Description, Logged Text
(if any)
User Action
Generator mAs is limited in AEC Mode.
MAS LIMITED
Timed No alarm.
mAs information appears after film shot is complete.
MAS = %s
Table Information
Table is at maximum elevation.
No logged text.
Table Information
Table is at maximum tilt (± 20 degrees)
Corrective Action Required
Adjust mAs.
N/A
N/A
N/A
No logged text.
30075
MINIMUM HEIGHT
Table Information
Table is at minimum
N/A
elevation.
No logged text.
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30048
MOTION FAILURE - %s
Message Type,
Description, Logged Text
(if any)
Table Error
Table travel is blocked in the desired direction.
Logged text by failure number:
51-TBL LATERAL MOTOR PROBLEM
52-TBL FILM TRANSPORT MOTOR PROBLEM
53-TBL LONG MOTOR PROBLEM
54-TBL TILT MOTOR PROBLEM
55-TBL IMAGE CHAIN MOTOR PROBLEM
56-TBL ELEVATION MOTOR PROBLEM
62-TBL TILT MOTION FAILURE – R1
Corrective Action Required
51-Motor M6 problem – Table Lateral.
52-Motor M5 Problem – Cassette/Film Transport
53-Motor M4 Problem – Table Longitudinal.
54-Motor M3 Problem – Vertical/Tilt B.
55-Motor M2 Problem – X-ray Arm Assembly.
56-Motor M1 Problem – Vertical/Tilt A.
62-Tilt/Elevation Motion Blocked - Potentiometer R1 problem.
63-Tilt/Elevation Motion Blocked - Potentiometer R3 problem.
64-Lateral Motion Blocked – Potentiometer problem.
65-Longitudinal Motion Blocked - Potentiometer problem.
66-X-ray Arm Assembly Motion Blocked – Potentiometer
problem.
70-Film Transport Motion Blocked – Potentiometer problem.
71-Limit Switch or gearbox overheating Problem M1 or M3.
(Cont.)
(Cont.)
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
Message Type,
Description, Logged Text
(if any)
Motion Failure - %s (Cont.) 63-TBL ELEVATION
MOTION FAILURE – R3
64-TBL LATERAL MOTION FAILURE
65-TBL LONG MOTION 72­TBL IMAGE CHAIN LIMIT OR OVERHEAT
66-TBL IMAGE CHAIN MOTION FAILURE
70-TBL FILM TRANSPORT MOTION FAILURE
71-TBL TILT/ELEVATION LIMIT OR OVERHEAT
73-TBL LONG LIMIT OR OVRHEAT
101-TBL FREQ CONVERT 0 ERROR
Corrective Action Required
72- Limit Switch or gearbox overheating Problem M2.
73- Limit Switch or gearbox overheating Problem M4.
101-Freq Converter 0 for tilt/vertical system out of order.
102-Freq Converter 1 for tilt/vertical, longitudinal, cassette out of
order.
Also:
1. Check for table overload or inadvertent contact with another
object.
2. Check elevation drive mechanics for jams and foreign objects.
3. Check elevation pot for proper tracking.
4. Check elevation motor winding continuity.
5. Check elevation drive circuitry signals.
6. Make sure power is available to elevation drive circuitry.
102-TBL FREQ CONVERT 1 ERROR
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30076
MOVING TO LOAD POSITION
30077
NO POSITION %s WAS SAVED TO RECALL
30078
NO POSITIONS %s WERE SAVED TO RECALL
Message Type,
Description, Logged Text
(if any)
Table Information
Table is moving to programmed patient load position.
No logged text.
Table Information
Occurs when you press the RECALL button and there are no saved positions in memory.
No logged text.
Table Information
Occurs when you press the RECALL button on the footswitch and no positions are saved in memory.
Corrective Action Required
N/A
N/A
N/A
No logged text.
30033
PLEASE WAIT
Disable X-ray
Occurs as the system is
Wait until the system has made adjustments and turns off the
message.
loading data as commanded by the operator.
PLEASE WAIT
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30079
POSITION %s REACHED
30080
POSITION %s SAVED
30029 POWER SUPPLY ERROR %s – PRESS ALARM RESET
Message Type,
Description, Logged Text
(if any)
Table Information
Appears when table reaches a recalled position.
No logged text.
Table Information
Appears when you press the SAVE key and then a numeric key. Indicates table has saved that table position.
No logged text.
User Action
Generator power supply error.
POWER SUPPLY ERROR %s
Corrective Action Required
N/A
N/A
Press alarm reset to acknowledge message.
(See also Generator Error Messages in this manual section.)
30081
RECALLING POSITION %s
Table Information
Appears when you press the RECALL button and then a
N/A
number key. Table then moves to recalled position.
No logged text.
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30034
RELEASED EARLY
30082
REMOVE CASSETTE
30035
ROOM DOOR OPEN
Message Type,
Description, Logged Text
(if any)
Timed
During a film exposure, the X-ray On key was released before the desired mAs was reached.
RELEASED EARLY
Table Information
Appears when film shot is complete. Remove cassette from table.
No logged text.
Disable X-ray
The room door is part of the system interlocks.
ROOM DOOR OPEN
Corrective Action Required
1. Replace the film.
2. Press the X-ray On key until the system terminates the exposure.
N/A
Close the room door to enable x-ray exposures to be made.
30030
ROTOR ERROR %s – PRESS ALARM RESET
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Contents
User Action
Generator Rotor Error.
ROTOR ERROR %s
Installation
Service
Press alarm reset to acknowledge error message.
Schematics
Periodic Maintenance
Illustrated Parts
Diagnostics
Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30083
TABLE CAL REQUIRED
30036
TABLE COMMUNICATIONS FAILED
30053
TABLE FOOTSWITCH KEY ERROR
Message Type,
Description, Logged Text
(if any)
Table Information
Table must be calibrated to relate ADC units to linear measure.
No logged text.
Table Error
Occurs if the workstation cable is unplugged. Disables X-rays.
TABLE COMMUNICATIONS FAILED
Table Error
Key on table control footswitch is probably being pressed at boot up.
Corrective Action Required
Calibrate Table as described elsewhere in this chapter.
Power up the table and make sure all cables are securely plugged in.
Don't touch table control footswitch during boot up. If error persists, disconnect footswitch during boot up. If error disappears with footswitch disconnected, replace the footswitch.
TBL FOOTSWITCH KEY ERROR
30054
TABLE HANDSWITCH KEY ERROR
Table Error
Key on table handswitch is probably being depressed at
Don't touch table handswitch during boot up. If error persists, disconnect handswitch during boot up. If error disappears with handswitch disconnected, replace handswitch.
boot up.
TBL HANDSWITCH KEY ERROR
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30037
TABLE IN SERVICE MODE
30084
TABLE LAT AT LIMIT
30086
TABLE LONG AT LIMIT
30087
TABLE IS LEVEL
Message Type,
Description, Logged Text
(if any)
Disable X-ray
Table in service mode and not ready for use.
TBL IN SERVICE MODE
Table Information
Table top is at extreme left or right lateral position.
No logged text.
Table Information
Table top is at extreme head or foot longitudinal position.
No logged text.
Table Information
Message appears when table tilt is at 0 degrees.
Corrective Action Required
Return table to normal mode after service has been performed.
N/A
N/A
N/A
No logged text.
30052
TABLE WARNING (Not displayed)
Table Error
TBL FILM MODE RELEASE
N/A
EARLY
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30038
TEMP. SENSOR FAIL
30032
THERMAL ERROR %s
30089
TILT = %s
30088
UROVIEW TABLE READY
Message Type,
Description, Logged Text
(if any)
Alternating
Occurs when the software fails to obtain a reading from the tube temperature sensor.
TEMP. SENSOR FAIL
User Action
Generator thermal error.
THERMAL ERROR %s
Table Information
Current table tilt angle in degrees.
No logged text.
Table Information
Message appears when table passes its self-tests and initializes properly on boot up.
Corrective Action Required
Press alarm reset to continue with exposures.
Cycle power to system and reboot. If message persists, check for overheating in generator. (See also Generator Error Messages in this manual section.)
N/A
N/A
No logged text.
30059
VSC COMMUNICATIONS FAILED (Not displayed)
Table Error
VSC COMMUNICATIONS
N/A
FAILED
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30041
WORKSTATION COMMUNICATION FAILED
30067
X-RAY ARM AT LIMIT
30069
X-RAY ARM = %s
Message Type,
Description, Logged Text
(if any)
Disable X-ray
Workstation hardware or software error.
WORKSTATION COMMUNICATION FAILED
Table Information
Image Chain Assembly is at extreme head or foot position.
No logged text.
Table Information
Displayed report of Image Chain position in inches or centimeters.
No logged text.
Corrective Action Required
N/A
N/A
30042
X-RAY ARM NOT READY
Disable X-ray
Message appears when the
Lock X-ray arm in X-ray position.
arm is not locked in X-ray position.
X-RAY ARM NOT READY
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Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30047
X-RAY BLOCKED
30040
X-RAY CONTROL PANEL ERROR
30039
X-RAY CONTROL PANEL KEY STUCK – RELEASE PRESS ALARM RESET
30043
X-RAY DISABLED
Message Type,
Description, Logged Text
(if any)
Disable X-ray
Image Intensifier has encountered an obstacle in its downward movement.
X-RAY BLOCKED
User Action
X-RAY CONTROL PANEL ERROR
User Action
X-RAY CONTROL PANEL KEY STUCK
Disable X-ray
X-ray cannot be commanded.
Corrective Action Required
Remove obstacle that blocks Image Intensifier's downward movement.
Reset the system.
Release the control panel key and press another key to continue making exposures.
Restart system.
X-RAY DISABLED
30017
X-RAY SWITCH STUCK
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User Action
X-RAY SWITCH STUCK
Installation
Service
Check and replace X-ray switch if necessary.
Schematics
Periodic Maintenance
Illustrated Parts
Diagnostics
Alphabetic List of VFD Messages
Utility Suite Type Number
Exact Displayed Text
30016
X-RAY SWITCH SECURITY ERROR
Message Type,
Description, Logged Text
(if any)
Generator System Shutdown
Message appears when Generator detects a mismatch between the X-ray security line and the X-ray controls.
Also occurs when the Generator detects that the X­ray command line is active, but the Generator is not ready for an exposure.
X-RAY SWITCH SECURITY ERROR
Corrective Action Required
Restart system. If error persists, troubleshoot security line logic.
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Table Diagnostics
The URO Service Tool software distributed via 3.5-inch disk has diagnostic tests that can be used to access test inputs, analog motor data, function control, software version and event codes.
Setup
1. Access the table electronics located on the left hand side of the Tower. Access is dependant on whether the table configuration is left-hand or right-hand.
On left-hand table configurations move the generator to access the electronics.
On right-hand table configurations, remove the left Tower to access the electronics.
2. Remove the eight nuts and washers (four each side) that secure the EMI Shield covering the Table Electronics. Table electronics are located above the M1 motor.
3. Connect the RS-232 serial cable (female-to-male) between the serial port on your laptop and the 9-pin sub D serial port (X7) on the Table Motion CPU PCB.
4. Insert the URO Service Tool disk into the laptop’s 3.5-inch floppy disk drive.
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URO Service Tool Software
1. Access the Utility Suite software and click on the “Tools” pull-down menu and click to select “Motron Tools.”
2. When the disclaimer window is displayed, click on the I Agree button.
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3. When the COM Port window appears, configure the communications as indicated in the table:
COM Parameters Value/Setting
baud rate 19200
Handshake XON/XOFF
Parity No
Data 8
Stop 1
4. Click the Test button to display the available COM ports. Note which COM ports are available and click OK.
5. On the COM Ports window, select an available COM port from the combo-box.
6. Click the Ok button.
7. On the Ok Now? window, click Yes.
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8. On the Save Configuration File? window, click No.
9. When the UROMAT 3000 Service & Installation Tool screen (shown below) appears, click on the Parameters button.
UROMAT 3000 Service & Installation Tool
10. When the Open window appears, select the *.hpp file from the 3.5-inch diskette. If a *.hpp file is not available, select the *.hpo
file.
Note: The *.hpp file will be on the disk if the *.hpo file was previously opened, edited and saved. When the edited data is
saved, it is saved as a *.hpp file. The *.hpo file contains default calibration data.
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11. When the Firmware Information Screen appears, click OK and then the Parameter List window will appear.
Caution: Use care when changing values in the Parameter List. Incorrect values may cause the table to
malfunction.
Parameter List Window
12. Flip the Service switch located on the Table Motion CPU PCB to the up position. The LED should stop blinking.
13. Click on the Read CPU button to load the established parameters from the table into the Parameter List window.
14. If the transfer was successful click Ok. If a Timeout Error message is displayed, check the serial cable connection and
Service Switch status.
15. When the Firmware Information window displays, click on Ok.
16. Click on the Monitor button.
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17. The Service Menu window will be displayed:
Service Menu
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Input Test
1. With the Service Menu window displayed, select the Input Test by pressing 1 on your laptop keyboard.
2. Check the functionality of any of the listed inputs.
Note: For example, open the Film Tray door (BUCKY) and the status will change from 0 to 1. English names of input tests are
identified in parenthesis.
3. Press any laptop computer key to exit.
Input Test Window
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Analog Test
1. With the Service Mode window displayed, select the Analog Test by pressing 2 on your laptop keyboard.
2 Check values for unusually high or low numbers. High or low numbers may indicate a problem with the motor function listed.
The range for each motor function listed is 0 – 1023.
3. Press any laptop computer key to exit.
Analog Test Window
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Control Test (Handswitch/Footswitch Test)
1. With the Service Mode window displayed, select the Control Test by pressing 3 on your laptop keyboard.
2. Refer to the table on the following page for a listing of handswitch and footswitch keys. When each switch is operated, the corresponding switch number on the screen changes from 0 to 1. More than one switch can be operated at a time.
3. Refer to the diagrams on the following pages for specific key numbers on each control.
4. The handswitch TILT UP and TILT DOWN buttons respond with a 1 in the OEC 7 Tilt Up and OEC 8 Tilt Down Hand position, while the Footswitch TILT UP and TILT DOWN switches respond in Foot switch numbers 20 and 23.
5. Press any laptop computer key to exit.
Control Test Window
Note: Depression of the Save key continuously for 5 seconds will clear all stored positions in memory.
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OEC
2
OEC Save
OEC
Recall
OEC
4
15
17
21
19
22
OEC Load
SAVE RECALL
123
LOAD
UNLOAD
OEC
3
1618
24
OEC
Tilt Head Up
(20)
OEC
Tilt Head Down
23
Handswitch Key Numbers
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OEC Save
Recall
21
242219181815162320OEC
Footswitch Numbers
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Key Listing
Key number Action
1 to 14 Not used by OEC UroView® 2800
15 tabletop longitudinal foot down
16 tabletop lateral left
17 tabletop longitudinal head up
18 tabletop lateral right
19 elevation up
20 tilt head up
21 image chain head direction
22 elevation down
23 tilt head down
24 image chain foot direction
OEC 1 Store or Recall Memory Position #1
(Note this key must be preceded by OEC Store or Recall command to be a valid key)
OEC 2 Store or Recall Memory Position #
(Note this key must be preceded by OEC Store or Recall command to be a valid key)
OEC 3 Store or Recall Memory Position #
(Note this key must be preceded by OEC Store or Recall command to be a valid key)
OEC 4 Load Move Table to Load Position
OEC 5 Save Initiate Save Position Sequence – to be followed by key OEC 1 , 2, or 3
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Key number Action
OEC 6 Recall Initiate Recall Position Sequence – to be followed by key OEC 1, 2, or 3
OEC 7
Head end of table is tilted up
Tilt Up
OEC 8
Head end of table is tilted down
Tilt Down
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Checking Software Version
1. With the Service Menu window displayed, select the Software Version by pressing 5 on your laptop keyboard.
2. Press any laptop computer key to exit.
Software Version
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Error Menu
1. With the Service Mode window displayed, select the Error Menu by pressing 6 on your laptop keyboard.
2. A table event log will be displayed on the screen.
3. Press any laptop computer key to exit.
Error Menu
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Exiting
1. Place the Table Motion CPU PCB Service Switch to the down position.
2. Exit the software.
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UtilitySuite
Using the UtilitySuite (US) software from an external laptop gives the Field Service Engineer the ability to setup various parameters of the OEC UroView® 2800.
Upon entry to the UtilitySuite, click on the pull-down
menu shown below to review explanations of the various screens and
Help
parameters of the UtilitySuite programs as applied to the Uroview® 2800.
Utility Suite Pull-down Menus
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Table Setup
Configuration
The Table Parameter values listed below are default values and may be different for various tables and after calibration. They are also dependent upon the table configuration, i.e., patient left, right, film or filmless, and there may be additional values also depending upon machine configuration.
These values may be viewed using the Uro Service Tool in the Utility Suite program.
Caution: Before any changes are made to these values, be sure to upload the table residing in the machine
and SAVE it.
Caution should be used in making any changes to the values listed below as table operation could be seriously affected by wrong settings.
Name Max. Typ. Value
Tilt MAX 1023 363
Tilt MIN 1023 369
Tilt Null-Grad 1023 188
Tilt V1 [Hz] 100 60
Tilt ACC V1 [s/10] 255 7
Tilt V2 [Hz] 100 90
Tilt ACC V2 [s/10] 255 14
Tilt DEC [s/10] 255 4
Tilt DNS 255 5
Vertical MAX 1023 773
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Vertical MIN 1023 308
Vertical V1 [Hz] 40 35
Vertical ACC V1 [s/10] 255 7
Vertical V2 [Hz] 70 53
Vertical ACC V2 [s/10] 255 14
Vertical DEC [s/10] 255 4
Vertical DNS 255 5
System MAX 1023 623
System MIN 1023 407
System X-ray position 1023 464
System V1 [Hz] 40 40
System ACC V1 [s/10] 255 7
System V2 [Hz] 70 40
System ACC V2 [s/10] 255 14
System DEC [s/10] 255 3
System DNS 255 20
Tabletop long. MAX 1023 955
Tabletop long. MIN 1023 81
Tabletop long. NULL 1023 518
Tabletop long. V1 [Hz] 40 30
Tabletop long. ACC V1 [s/10] 255 7
Tabletop long. V2 [Hz] 70 50
Tabletop long. ACC V2 [s/10] 255 14
Tabletop long. DEC [s/10] 255 3
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Tabletop long. DNS 255 5
Tabletop lateral MAX 1023 846
Tabletop lateral MIN 1023 195
Tabletop lateral NULL 1023 522
Tabletop lateral V1 [PWM%] 150 80
Tabletop lateral ACC V1 [s/10] 255 5
Tabletop lateral V2 [PWM%] 255 150
Tabletop lateral ACC V2 [s/10] 255 20
Tabletop lateral DEC [s/10] 255 100
Tabletop lateral DNS 255 20
Cassette MAX 1023 989
Cassette MIN 1023 65
Cassette V1 [Hz] 255 20
Cassette V2 [Hz] 255 70
Cassette ACC V1 [s/10] 255 3
Cassette DEC [s/10] 255 3
Cassette DNS 255 130
Cassette V X-ray [Hz] 25 13
******** Center stop ******** 0 0
Tilt stop at level point yes/no [1/0] 1 1
System center stop yes/no [1/0] 1 0
Tabletop long. center stop yes/no [1/0] 1 0
Tabletop lateral center stop yes/no [1/0] 1 1
***** Axis Positionmemory ***** 0 0
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System store yes/no [1/0] 1 1
Tabletop long. store yes/no [1/0] 1 1
Tabletop lateral store yes/no [1/0] 1 1
Tilt store yes/no [1/0] 1 0
Vertical store yes/no [1/0] 1 0
******** Loadposition ******** 0 0
Load position Tilt/Vertical M1 1023 206
Load position System 1023 337
Load position Tilt/Vertical M3 1023 393
Load position Tabletop long. 1023 507
Load position Tabletop lateral 1023 871
***** Image Intensifier ***** 0 0
Film cassette Detector/yes/no [2/1/0] 1 0
II Magnification [1..4] 4 3
II depth [mm] 1000 607
II width-foot [mm] 1000 100
II width-head [mm] 1000 100
Distance II-center - footend [mm] 1023 233
***** Table configuration ***** 0 0
Slow motion [s/10] 255 20
Isocentric yes/no [1/0] 1 0
V1 isocentric [Hz] 255 25
V2 isocentric [Hz] 255 60
Uro-type right/left [1/0] 1 1
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Tableextension [mm] 1000 784
Micturitionseat [mm] 1000 190
Ellbowrests [mm] 1000 400
Saftydistance first [mm] 1000 68
Saftydistance end [mm] 1000 50
Light time [s] 60 30
#506=1
#507= 002
#508=1
#509=47
#510= 70
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Configuration File Example
The following is an example of the configuration file. Do not use these numbers for the Max/Min/Byte values as the actual values could be different. Refer to the Table Configuration chart above, however, the format below is correct for the file.
Name
Min Max Wert Byte
Tilt MAX 0 1023 361 2 Tilt MIN 0 1023 376 2 Tilt Null-Grad 0 1023 186 2 Tilt V1 [Hz] 0 100 60 1 Tilt ACC V1 [s/10] 0 255 7 1 Tilt V2 [Hz] 0 100 90 1 Tilt ACC V2 [s/10] 0 255 14 1 Tilt DEC [s/10] 0 255 4 1 Tilt DNS 0 255 5 1 Vertical MAX 0 1023 776 2 Vertical MIN 0 1023 302 2 Vertical V1 [Hz] 0 40 35 1 Vertical ACC V1 [s/10] 0 255 7 1 Vertical V2 [Hz] 0 70 63 1 Vertical ACC V2 [s/10] 0 255 14 1 Vertical DEC [s/10] 0 255 4 1 Vertical DNS 0 255 5 1 System MAX 0 1023 675 2 System MIN 0 1023 349 2 System X-ray position 0 1023 489 2 System V1 [Hz] 0 40 40 1 System ACC V1 [s/10] 0 255 7 1 System V2 [Hz] 0 70 40 1 System ACC V2 [s/10] 0 255 14 1
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Name Min Max Wert Byte
System DEC [s/10] 0 255 3 1 System DNS 0 255 20 1 Tabletop long. MAX 0 1023 945 2 Tabletop long. MIN 0 1023 68 2 Tabletop long. NULL 0 1023 505 2 Tabletop long. V1 [Hz] 0 40 30 1 Tabletop long. ACC V1 [s/10] 0 255 7 1 Tabletop long. V2 [Hz] 0 70 60 1 Tabletop long. ACC V2 [s/10] 0 255 14 1 Tabletop long. DEC [s/10] 0 255 3 1 Tabletop long. DNS 0 255 5 1 Tabletop lateral MAX 0 1023 861 2 Tabletop lateral MIN 0 1023 140 2 Tabletop lateral NULL 0 1023 500 2 Tabletop lateral V1 [PWM%] 0 150 80 1 Tabletop lateral ACC V1 [s/10] 0 255 5 1 Tabletop lateral V2 [PWM%] 0 255 150 1 Tabletop lateral ACC V2 [s/10] 0 255 20 1 Tabletop lateral DEC [s/10] 0 255 100 1 Tabletop lateral DNS 0 255 20 1 Cassette MAX 0 1023 986 2 Cassette MIN 0 1023 62 2 Cassette V1 [Hz] 0 255 20 1 Cassette V2 [Hz] 0 255 70 1 Cassette ACC V1 [s/10] 0 255 3 1 Cassette DEC [s/10] 0 255 3 1 Cassette DNS 0 255 130 1 Cassette V X-ray [Hz] 0 25 12 1
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Name Min Max Wert Byte
******** Center stop ******** 0 0 0 1 Tilt stop at level point yes/no
0 1 1 1
[1/0] System center stop yes/no [1/0] 0 1 0 1 Tabletop long. center stop
0 1 0 1
yes/no [1/0] Tabletop lateral center stop
0 1 1 1
yes/no [1/0] ***** Axis Positionmemory ***** 0 0 0 1 Vertical store yes/no [1/0] 0 1 1 1 Tilt store yes/no [1/0] 0 1 1 1 System store yes/no [1/0] 0 1 1 1 Tabletop long. Store yes/no
0 1 0 1
[1/0] Tabletop lateral store yes/no
0 1 0 1
[1/0] ******** Loadposition ******** 0 0 0 1 Load position Tilt/Vertical M1 0 1023 206 2 Load position System 0 1023 337 2 Load position Tilt/Vertical M3 0 1023 393 2 Load position Tabletop long. 0 1023 507 2 Load position Tabletop lateral 0 1023 871 2 ***** Image Intensifier ***** 0 0 0 1 Film cassette Detector/yes/no
0 1 1 1
[2/1/0] II Magnification [1..4] 1 4 3 1 II depth [mm] 0 1000 607 2 II width-foot [mm] 0 1000 100 2 II width-head [mm] 0 1000 100 2 Distance II-center - footend
0 1023 233 2
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Name Min Max Wert Byte
[mm] ***** Table configuration ***** 0 0 0 1 Slow motion [s/10] 0 255 20 1 Isocentric yes/no [1/0]
0 1 1 1 V1 isocentric [Hz] 0 255 25 1 V2 isocentric [Hz] 0 255 60 1 Uro-type right/left [1/0] 0 1 0 1 Tableextension [mm] 0 1000 775 2 Micturitionseat [mm] 0 1000 350 2 Ellbowrests [mm] 0 1000 492 2 Saftydistance first [mm] 0 1000 68 2 Saftydistance end [mm] 0 1000 50 2 Light time [s] 0 60 25 1
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Log Access
The Utility Suite software gives the user the capability to retrieve/save/open/print three different types of system logs: The System Events Log, the Generator Tracking and Trending (TNT) Log, and the Generator Events Log.
To access a log file, plug a laptop computer into the 15-pin P4 connector on the rear panel of the workstation. Using the Utilities Suite software, access the
RUT Views (2800)
The type of log is selected using the tabs at the bottom of the log window as shown below. Click on the GET LOG FILE button to retrieve the desired log. The log entries are displayed in the central window and can be sorted in order of Date and Time, Type or Message by clicking on the heading above the desired field of the entries.
section and click on EVENT LOGS to see the screen below.
System Events Log
The System Events Log stores details of system operation with the date and time, along with parameters and units of measure (if applicable). Clicking on the “Events Log” button accesses this log.
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System Events Log Reporting
The OEC UroView® System Events Log obtains an error message from the Generator and adds the following information:
1. System time: date and time when the error occurred. The system time is different than the Generator time
2. System Phase. State of the system where the error occurred.
3. Error message (refer to the Alphabetical VFD Message listings in this manual section).
Whenever a generator error is logged in the System Events Log file and displayed on the operator console (or workstation), the generator events log upload functionality is available for more detailed error information. This function must be performed from the operator console (or workstation) or by uploading the file into a laptop and opening it with UtilitySuite.
Having this information, look at the generator trouble-shooting table to find the FRU to replace.
The system logs errors and uses them to determine the next acquisition mode (degraded or not). The generator error log file contains a maximum of 64 log entries.
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Each error log entry has the following structure:
Date & time Component/System Section Error Message Number of Occurrences Units
System Events Log Sample
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Generator Tracking and Trending (TNT) Log
The Generator Tracking and Trending Log (TNT) collects data from the system on general operations.
Generator Tracking and Trending (TNT) Log Sample
Generator TNT Event Log
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Generator Events Log
The Generator Events Log is a file that is written to after each event or error displayed on the VFD. The log file is accessed by connection of a laptop computer to the system. The Utility Suite program is used to download and view the log for troubleshooting purposes.
Entries in the log are given type numbers by the Utility Suite software, plus the date, time and message is recorded.
A sample enlarged Generator Events Log window is shown below:
Generator Events Log Sample
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Generator Errors
Power-on Diagnostics
At power up, the kV Control PCB performs its own initialization, checks its memory integrity and starts the communication with its peripherals and the system; Communication is permanently checked afterwards. Then it initializes the Rotation PCB and Heater PCB with their respective database parameters and loads kV Control FPGA.
Eight LEDs (S7 - S0) on the kV Control PCB show the software status. (Refer to the Reading kV Control PCB Power-on Diagnostic LEDs in this manual section.)
During power on, the Heater PCB and the Rotation PCB CPU’s initialize themselves and check their memory integrity and hardware. If a problem is encountered, an error is reported to the kV Control PCB.
Live Diagnostics
Diagnostic faults are reported using an error code and associated message to the error log. Some are straight forward and others must be researched to find their root cause. Refer to the listing in the Alphabetic VFD Message Listing inthis manual section for causes and recommended action.
Diagnostics run separately:
1) Heating without HV nor rotation
2) Rotation without HV nor filament
3) Inverter gate command diagnostic
4) Inverter in Short circuit diagnostic
5) No load HV without anode rotation nor filament heating
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The Generator performs self-calibrations initiated by commands via the CAN Bus serial port. Various data is downloaded into the Generator including, but not limited to, AEC tables, X-ray Tube data, etc.
When an error is detected, it is sent to the system and is logged in parallel in the generator error log file.
The following is a general list of generator errors and their error codes. As a troubleshooting aid, a detailed listing follows this table with troubleshooting suggestions for many of the error codes.
Heating without HV nor Rotation Diagnostic
Purpose :
The purpose of this test is to drive the heater inverter(s) on both filaments and all the tubes connected to the Generator in order to identify a faulty heater FRU or a wrong connection between heater board, HV Tank and tube(s).
Pre-requisites :
- PPC kV control board alive and running : S0-S7 Leds are lit successively or a combination of them blink
- heater board alive and running : DS1 and DS2 Leds are lit successively
- heater DC supply present : DS3 Led is lit
Test type :
No manual interaction with the use of the Diagnostic screen on system console
Sequence :
Once selected the tube the test is running on , start the diagnostic.
The following sequence runs on the small focus and then on the large focus :
- 5 seconds preheat
- 0,4s boost
- 5s heat (focal spot max current - 1Amp )
There is 10s stop time between each focal spot run.
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During the test , the heater safeties are checked the same way than in application mode.
Error codes reporting :
If test fails, generator goes onto error state with associated error code. Refer to the troubleshooting table
Rotation without HV nor Filament Diagnostic
Purpose :
The purpose of this test is to drive the rotation inverter(s) in high speed mode (for application supporting high speed mode) and low speed mode on all the tubes connected to the Generator in order to identify a faulty rotation FRU or a faulty dephasing capacitors FRU or a wrong connection between rotation board, HEMIT (only for NP++) and tube.
Pre-requisites:
- PPC kV control PCB alive and running : S0-S7 LEDs are lit successively or a combination of them blink
- rotation board alive and running : DS5 Led blinking
- rotation DC supply present : DS7 neon is lit
- cabling between rotation board and tube checked (including HEMIT connections for NP++ only)
Test type:
Sequence:
No manual operation on the generator is required for the test
Once selected, the tube the test is running on, start the diagnostic.
The following sequence runs in low speed mode and then in high speed mode (if high speed mode allowed):
- acceleration (time depends on tube type)
- 2s run
- brake (time depends on tube type)
There is 2s stop time between each speed mode.
During the test , the rotation safeties are checked the same way than in application mode.
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Error codes reporting :
If test fails, generator goes onto error state with associated error code. Refer to the troubleshooting table.
Inverter Gate Command Diagnostic
Purpose :
The purpose of this test is to verify that the HV power inverter drive is working properly. The IGBTs gate drive supply and the IGBTs gate drive is verified. At the same time verification is made that no inverter currents nor high voltage are measured. This test is performed without DC voltage applied to the inverter so that no Xray is generated. Anode rotation and filament drive are not activated during this test.
Pre-requisites :
- Generator input line in an acceptable range ( 380V-10% to 480V+10% for 3-phase AC input )
- PPC kV control board alive and running : S0-S7 Leds are lit successively or a combination of them blink
- Inverter gate_cmd board DC supply present : DS300 neon is lit
Test type :
Sequence :
Manual operation is required.
1. Disconnect the 2 DC bus cables between AC/DC board and Resonant Circuit Power Components in Inverter (see block diagrams).
2. Power on the Generator
3. Verify that the DS1-DS2 leds on inverter quad snubber board are not lit
4. Start the diagnostic and verify :
- error reported on the operator console
- inverter gate_cmd board LEDs DS101, DS 102, DS201, DS202 are lit : IGBTs gate drive supply is working properly
5. Press the exposure switch
6. During the “exposure”, verify :
- error reported on the operator console
- inverter gate_cmd board Leds DS100 and DS200 are lit : IGBTs gate drive is working properly
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7. Release the exposure switch
8. Power off the Generator . Wait until residual voltage disappears .
9. Reconnect the 2 DC bus cables
Error reporting :
If test fails, generator goes onto error state with associated error code. Refer to the troubleshooting table
error Conclusion
DS1-DS2 lit
DS300 neon off
0309/ 0310/ 0311/ 0312/ 0313/
0314/ 0319/ 0323/ 0324 (hex)
0320h
0501h
0503h 0504h
DS101/DS102/DS201/DS202
One led off while no error
reported
DS100 and/or DS200 Leds off
Check that DC bus cables have been removed
Check the gate_cmd supply cable between AC/DC and gate_cmd board
Check that DC bus cables have been removed.
If yes, replace PPC kV control board
if problem persists, replace PPC kV control board
PPC kV control board or inverter fault, replace PPC kV control board first
PPC kV control board or inverter fault, replace PPC kV control board first
Replace inverter
Check cabling between PPC kV control, HV Tank and gate_cmd board.
If cabling is right, PPC kV control board or inverter fault, replace PPC kV control board first
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Inverter in Short Circuit Diagnostic
Purpose :
The purpose of this test is to verify that the HV power inverter is working properly. The inverter is commanded at a fixed frequency and is loaded with a short circuit. Verification is made that the inverter currents are correctly set. At the same time verification is made that no High voltage is measured. This test is performed without connecting the HV Tank to the inverter so that no Xray is generated. Anode rotation and filament drive are not activated during this test.
Pre-requisites :
- Generator input line in an acceptable range ( 380V-10% to 480V+10% for 3-phase AC input )
- PPC kV control board alive and running : S0-S7 Leds are lit successively or a combination of them blink
- inverter gate_cmd board DC supply present : DS300 neon is lit
- inverter quad snubber board DC supply present : DS1-DS2 led are lit
- Inverter gate command diagnostic passed without failure
Test type :
Sequence :
Manual operation is required.
1. Disconnect the HV Tank primary cables from the inverter ( see HV Tank replacement job card ).
Take care not to disconnect at the same time the plate cable connected to the quad snubber board which is tightened with the HV Tank primary cables.
2. Install the short circuit cable included in the first aid kit as shown in the picture on the following page (the cable in red).
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Inverter Configuration
3. The parallel inductor and serial inductor must be connected
4. Power on the Generator
5. Verify that the DS1-DS2 leds on inverter quad snubbers board is lit
6. Verify that the DS300 neon on inverter gate_cmd board is lit
7. Start the diagnostic and verify that no error is reported on the operator console
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8. Press the exposure switch (500ms exposure is taken)
9. Release the exposure switch
10. Verify error reported on the console
11. After exiting the test, power off the Generator
12. Remove the short circuit cable, reconnect the HV Tank primary cables ( see HV Tank replacement job card ).
Error reporting :
If test fails, generator goes onto error state with associated error code. Refer to the troubleshooting table
error Conclusion
DS1-DS2 leds off Check that DC bus cables between AC/DC and inverter
DS300 neon off Check the gate_cmd supply cable between
AC/DC and gate_cmd PCB
0309/ 0310/ 0319/ 0324 (hex) Check that HV Tank primary cables have been removed.
If yes, replace PPC kV control PCB
0311/ 0312/ 0313/ 0314/
Replace Inverter or PPC kV control PCB
0320/ 0323 (hex)
0501/ 0503/ 0504/ 0505 (hex) Replace Inverter or PPC kV control PCB
Note 1: Ilp and Ilr currents not detected
1. Check the -15V (Led DS1) on PPC kV control board (see block diagram).
If it is not lit, refer to “other failures” section. Else :
2. Power off the Generator. Wait until all neons are off
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3. Check that the currents transformers (capacitor set) to gate_cmd board cable is correctly connected. If yes :
4. Check that the inverter inductors are correctly connected. If yes :
5. Check that HV Tank is correctly connected to the capacitors set. If yes :
6. Check that the gate_cmd to HV Tank cable and HV Tank to PPC kV control cables are correctly connected.
If yes, replace the inverter.
7. Reconnect all the cables
Note 2 : Ilp current not detected
1. Power off the Generator. Wait until all neons are off
2. Check that the parallel inductor is correctly connected. If yes:
3. Check that the parallel inductor impedance is 0 Ohms. If no : replace inverter. If yes :
4. Check that inverter capacitors (capacitors set) are not broken. If yes, replace the capacitor set. Else:
5. Disconnect the currents transformers to gate_cmd board cable. Check that the parallel current transformer impedance is 0. If no: replace the capacitor set. Else:
6. Check that the gate_cmd to HV Tank cable and HV Tank to PPC kV control cables are correctly connected. If yes:
7. Disconnect the HV Tank to PPC kV control cable. Check that the impedance between pin20 and pin21 of J2 of HV Tank is 3.3 Ohms. If no replace the inverter. If yes: replace PPC kV control PCB.
8. Reconnect all the cables
Note 3 : Ilr current not detected
1. Power off the Generator. Wait until all neons are off
2. Check that the inductors are correctly connected. If yes :
Note 4: Ilr current resonant frequency is lower than expected.
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Diagnostics
1. Power off the Generator. Wait until all neons are off
2. Check that the inductors are correctly connected. If yes:
3. Check that inverter capacitors (capacitors set) are not broken. If yes: replace the capacitor set. Else:
4. Disconnect the currents transformers to gate_cmd board cable. Check that the parallel current transformer impedance is 0. If no: replace the capacitor set. Else: replace PPC kV control PCB.
4. Reconnect all the cables.
No Load HV Diagnostic without Anode Rotation or Filament Heating
Purpose :
The purpose of this test is to verify that the HV power inverter and HV tank are working properly. The exposure is taken as in application mode except that no filament drive is applied and anode rotation is running. Verification is made that the inverter currents are correctly set and that kV regulation is operating properly. As no filament drive is applied, no x-rays are generated.
This test also allows to separate generator from HV cable or x-ray tube problem by running it with or without HV cables plugged on the HV tank (see Warning).
Pre-requisites :
- Generator input line in an acceptable range ( 380V-10% to 480V+10% for 3-phase AC input )
- PPC kV control PCB alive and running: S0-S7 LEDs are lit successively or a combination of them blink
- inverter gate_cmd PCB DC supply present: DS300 neon is lit
- inverter quad snubber PCB DC supply present: DS1-DS2 LEDs are lit
- Inverter gate command diagnostic passed without failure
- Inverter in short circuit diagnostic passed without failure
Warning!
HV receptacles must be filled with oil if HV cables are removed.
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Test type:
Manual operation is required.
Sequence :
1. Power on the Generator
2. Start the diagnostic and verify:
- error reported on the operator console
- inverter gate_cmd PCB LEDs DS101, DS 102, DS201, DS202 are lit: IGBTs gate drive supply is working properly
3. Select kV (Default = 80 kV) and exposure time (Default = 1 sec.)
4. Press the exposure switch
5. During the exposure, verify any error reported on the operator console
6. Release the exposure switch
7. Power off the Generator
Error reporting :
If test fails, generator goes onto error state with associated error code. Refer to the troubleshooting table
AEC Diagnostic
Purpose:
The purpose of this test is to drive the AEC function to identify a faulty AEC, IF or PPC kV control PCB FRU or the wrong connection between the AEC PCB and ion chambers.
Pre-requisites:
application mode without AEC mode is running properly
PPC kV control PCB alive and running: S0-S7 LEDs are lit successively or a combination of them blink
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cabling between IF PCB, AEC PCB and ionization chambers checked.
Test type:
Manual operation is required.
Sequence:
Select AEC function in Generator Diagnostic screen Press Start to run the test. AEC function is verified through a series of 7 tests as follows:
AEC return measurement test: A voltage reference is switched to one input of the AEC select multiplex. Nominal value of return voltage = 5.24 V Test 1 is OK if: 4 V < measured value < 6 V This test is also performed at lower frequency count up: Test 2 is OK if: 4 V < measured value < 6 V.
Switching Gain test (x10): A voltage reference is switched to one input of the AEC select multiplex and count up gain is applied. Nominal value of return voltage = 4.76 V Test 3 is OK if: 4 V < measured value < 6 V.
AEC ion chamber HV power supply test: A portion of HV power supply is switched to one input of the AEC select multiplex:
- No cell selected, Test 4 is OK if return voltage measurement is 0 V.
- Select respectively one of the three cells, left, right, middle. Test 5, 6, 7 are OK if: 1 V < measured value < 3 V.
Error codes reporting:
If test fails, generator goes onto error state with associated error code. Refer to the troubleshooting table.
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Other Generator Failures
The following pages contain a troubleshooting chart for generator Communication problems, i.e., the generator does not answer to system messages, plus a chart for determining if fuses are blown or main breakers are tripped.
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No answer from
JEDI
DS8 in
LVPS400 ON ?
No 115V /220V s upply to LVPS400. Check s upply
No
from system
Yes
DS6 & DS7 in
LVPS400 ON ?
Yes
DS4 & DS6 in
PPCKVC TRL ON?
No
No +/-15V s upply to
PPCKVC TRL. Chec k c onnection
of f lat c able between LVPS400
and PPCKVCTRL
Yes
DS2, 3, 5 & 7 in
PPCKVC TRL ON?
Def ectiv e PPCKVCTRL in ternal
No
power supplies. R eplace board
Yes
DS19 t o 26 in PPCKVC TRL
blinking ?
DS1 in GEN_IF blinking
when sy stem sending
Yes
CAN mess ages to J EDI ?
No
DS1 in GEN_IF
alway s ON ?
No
No
JEDI not receiving CAN
mess ages. Check cable
and system CAN interface
Continued on following page…
No
Defective PPCKVCTRL
Yes
Yes
Replac e board
Defective GEN_IF
Replac e board
Ov erload of +/-
15V CAN
Power of f Disc onnect f lat cable on J5 in AE C board Power on
DS6 & DS7 in
LVPS400 ON ?
No
Power of f Re-c onnect AEC Disconnect f lat cable on J1 in Rotation board Power on
DS6 & DS7 in
LVPS400 ON ?
No
Power of f Re-connec t Rot ation Disconnect f lat cable on J1 in Heater board Power on
DS6 & DS7 in
LVPS400 ON ?
No
Yes
Yes
Yes
Defective Rotation
board.
Replac e board
Repeat this step for
each hea ter board
Defective Heater
board.
Replac e board
Power of f Re-c onnect AEC Disconnect J1 & J2 DB9 connectors f rom ion cham ber in AEC board Power on
DS6 & DS7 in
LVPS400 ON ?
No
Defective AEC
board.
Replac e board
Def ectiv e Ion cham ber.
Chec k c ables or c hange
Yes
Ion c hamber
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d
D
N
Continued from previous page…
Check 12V or 15V supply f rom
DS22 & DS24 in
PPCKVCTRL
blinking?
No
sy s tem on interf ace cable. Chec k on c apa C33 or pin 1 &
Yes
9 of J4 subD c onnect or or pin 1 & 2 J5 H E10 connec tor in GEN_IF board
No 12V or 15V s upply t o
GEN_I F. Check cable and
supply from system.
12V or 15V
OK?
No
Yes
Defective GEN_IF
Replac e board
o
Power off Re-c onnect Heater Disconnec t f lat cable on J2 in PPC KVCTRL board Power on
DS6 & D S7 in
LVPS400 ON?
No
Power off Re-c onnect PPCKVC TRL Disconnec t f lat cables on J3 & J6 in LVPS400 board Power on
Yes
Power off Re-c onnect PPCKVC TRL Disconnect f lat 64-pin cabel bet ween GEN_IF and PPCKVCTL boards Power on
DS6 & D S7 in
LVPS400 ON?
Def ectiv e GEN_IF boar
Yes
Replac e board
DS23 t o 26 in
PPCKVCTRL ON ?
No
DS19 t o 26 OFF
PPCKVC TRL hang up.
Reset JEDI several times.
If problem persists,
replace board
JEDI software corrupted.
Try to download boot & appli
Yes
If not suc ces sf ul, replace
PPCKVC TRL board
DS6 & D S7 in
LVPS400 ON?
No
Def ec tiv e LVPS400
board.
Replac e board
Defective flat cables.
Chec k and replac e
Yes
cables
Power off Re-connect 64-pin cable Disconnect f lat 50-pin cabel bet ween KV_MEAS and PPCKVCTL boards Power on
No
DS6 & D S7 in
LVPS400 ON?
Def ectiv e of GATE_CM
Yes
Replac e Inv erter
board.
No
Defective
PPCKVCTRL
board.
Replac e board
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This troubleshooting chart assumes a 3-phase breaker could be tripped in PDU/PDB or the main fuses might be blown:
3 phase input to JEDI
breaker tripped or
fuses blown
Disconnect DCBUS cables betw een ACDC module and inverters module. Measure impedance at Inverter's DCBUS inpu t
Short c ircuit?
Yes
IGBT in short c ircuit in
In ve r te r .
Replace inverter module
No
Disconnec t EMC board f rom ACDC diode bridge. Meas ure impedance impedance betw een EMC input phases and to the ground
Short c ircuit?
Yes
EMC board in short c ircuit.
Replace EMC board
No
Diode bridge or ACDC board in
Replace diode bridge and ACDC
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Generator Error Messages
Error Code
Hex --- Dec. Error Code Description
101 257 Rotor Error No CAN message received within 5 sec
102 258 Rotor Error Database not correct
103 259 Rotor Error Current overload
104 260 Rotor Error Openload
105 261 Rotor Error Phases unbalanced
106 262 Rotor Error Phases error
107 263 Rotor Error Inverter permanent overcurrent
108 264 Rotor Error Command error
109 265 Rotor Error MAINS_DROP has failed
110 272 Rotor Error PRD error (Z3 Z4 = bitmap)
111 273 Rotor Error F0 main frequency problem
111 273 Thermal error Rotor Thermal error
112 274 Rotor Error HW/FW config error
113 275 Rotor Error IUVW short circuit error
114 276 Rotor Error HV cable short circuit error
115 277 Rotor Error HV cable open error
149 329 Rotor Error Unknown error
151 337 Rotation Warning CAN Domain command number error
152 338 Rotation Warning CAN Domain request with no transfer init
153 339 Rotation Warning CAN Domain Toggle bit error
154 340 Rotation Warning CAN Domain : less than 2 data to download
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Error Code
Hex --- Dec. Error Code Description
155 341 Rotation Warning CAN Domain Abort received & applied
156 342 Rotation Warning Bad index in config upload
157 343 Rotation Warning Tube switch while rotor not off
158 344 Rotation Warning Acceleration cmd while no tube selected
159 345 Rotation Warning Acceleration cmd while database not OK
160 352 Rotation Warning Database download while rotor speeding
161 353 Rotation Warning Acceleration command not OK
162 354 Rotation Warning Acceleration while in error
162 354 Rotor Error Acceleration while in error
163 355 Rotation Warning No CAN message received within 4 sec
163 355 Rotor Error No CAN message received within 4 sec
164 356 Rotation Warning Inverter overcurrent (< 3 times)
180 384 Hardware error Rotor board com pb
181 385 Hardware error Rotor board has reset
199 409 Rotation Warning Unknown warning
201 513 Heater Error Heater 0: no CAN message received within 5 secs
202 514 Heater Error Heater 0: database not correct
203 515 Heater Error Heater 0: inverter permanent overcurrent
204 516 Heater Error Heater 0: filament permanent open circuit
205 517 Heater Error Heater 0: inverter permanent short circuit
206 518 Heater Error Heater 0: filament Overload Pre-heat
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Error Code
Hex --- Dec. Error Code Description
207 519 Heater Error Heater 0: filament Overload Boost
208 520 Heater Error Heater 0: filament Overload Heat
209 521 Heater Error Heater 0: command error
210 528 Heater Error Heater 0: PWM rate too low
211 529 Heater Error Heater 0: PWM rate too high
212 530 Heater Error Heater 0: MAINS_DROP has failed
213 531 Heater Error Heater 0: PRD error (Z3 Z4 = bitmap)
214 532 Heater Error Heater 0: boost too long
215 533 Heater Error Heater 0: filament selection error
216 534 Heater Error Heater 0: current feedback not nul when inverter off
221 545 Heater Error Heater 0: filaments database tube1 err (Z3= LF Z4=SF)
222 546 Heater Error Heater 0: filaments database tube2 err (Z3= LF Z4=SF)
223 547 Heater Error Heater 0: filaments database tube3 err (Z3= LF Z4=SF)
224 548 Heater Error Heater 0: filaments database tube4 err (Z3= LF Z4=SF)
248 584 Heater Error Heater large focus error
249 585 Heater Error Heater small focus error
251 593 Heater Warning Heater 0: received command is not OK
252 594 Heater Warning Heater 0: command not OK
254 596 Heater Warning Heater 0: inverter overcurrent (inverter1) (<3 times)
255 597 Heater Warning Heater 0: filament open circuit (inverter1) (<3 times)
256 598 Heater Warning Heater 0: inverter short circuit (inverter1) (<3times)
257 599 Heater Warning Heater 0: tube switch while filaments not OFF
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Error Code
Hex --- Dec. Error Code Description
258 600 Heater Warning Heater 0: CAN Domain command number error
259 601 Heater Warning Heater 0: CAN Domain request with no transfer init
260 608 Heater Warning Heater 0: CAN Domain Toggle bit error
261 609 Heater Warning Heater 0: CAN Domain less than 2 data to download
280 640 Hardware error Heater 0 board com pb
281 641 Hardware error Heater 0 board has reset
299 665 Heater Warning Heater 0: unknown warning
301 769 Tube Spits Tube spit (kV+ and kV- dropped)
302 770 Tube Spits Tube spit (kV+ has dropped)
303 771 Tube Spits Tube spit (kV- has dropped)
304 772 Tube Spits Tube spit (kV regulation error)
305 773 Tube Spits FPGA problem (restarting safety signal)
306 774 Exposure error No kV Feedback on anode
307 775 Exposure error No kV Feeback on cathode
308 776 Exposure error No kV Feedback on anode and cathode
309 777 Exposure error kV detected during kV diag
310 784 Exposure error kV max detected
311 785 Exposure error ILP current not OK
312 786 Exposure error ILR current not OK
313 787 Exposure error ILR max current detected
314 788 Exposure error ILR current timeout
316 790 Exposure error Spit Max error
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Error Code
Hex --- Dec. Error Code Description
317 791 Exposure error Spit Ratio error
318 792 Exposure error kV did not reach 75%(rad) or 95%(gridded) after 20ms
319 793 Exposure error kV unbalanced detected
320 800 Exposure error FPGA problem (safety signal)
321 801 Exposure error Spit retry failed (TD computing)
322 802 Hardware error kV ref ADC / DAC failled
323 803 Exposure error ILR and ILP current not OK
324 804 Tube Spits Tube spit (all kV drop/regul errors)
325 805 Exposure error DSP overload
326 806 Exposure error DSP exposure stop
327 807 Exposure error DSP regul. out of range
328 808 Tube Spits Warning
329 809 Exposure error wrong HV capa measure
350 848 Exposure error TMax 10s Overflow
351 849 Exposure error Repetitive Error
3A0 928 Hardware error DSP error
401 1025 Exposure error No mA feedback
402 1026 Exposure error mA scale error
403 1027 Exposure error mA out of range
404 1028 Application warning No Pulse Warning
450 1104 Tube Spits Tube Curr max detected
451 1105 Exposure error mA meter saturated
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Error Code
Hex --- Dec. Error Code Description
501 1281 Power Supply errors DC bus out of range
502 1282 Power Supply errors Error Overvoltage > 780 VDC
503 1283 Power Supply errors Inverter Gate Power Supply error
504 1284 Exposure error Inverter Gate Power Supply error
505 1285 Power Supply errors Mains power supply has dropped during exposure
506 1286 Power Supply errors DC bus 1 phase precharge error
507 1287 Power Supply errors DC bus 1 phase discharge error
508 1288 LVPS Warning Warning Overvoltage > 755VDC
509 1289 LVPS Warning Warning Undervoltage < 320VDC
510 1296 Power Supply errors HVPM AEC not 230V
520 1312 LVPS Warning LVPS 400: received command is not OK
521 1313 LVPS Warning LVPS 400: external +15V too high
522 1314 LVPS Warning LVPS 400: external +15V too low
523 1315 LVPS Warning LVPS 400: external +160V too high
524 1316 LVPS Warning LVPS 400: external +160V too low
525 1317 LVPS Warning LVPS 400: gate +24V too high
526 1318 LVPS Warning LVPS 400: gate +24V too low
527 1319 LVPS Warning LVPS 400: CAN +15V too high
528 1320 LVPS Warning LVPS 400: CAN +15V too low
529 1321 LVPS Warning LVPS 400: CAN -15V too high
530 1328 LVPS Warning LVPS 400: CAN -15V too low
531 1329 LVPS Warning LVPS 400: heater 0 +160V too high
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Error Code
Hex --- Dec. Error Code Description
532 1330 LVPS Warning LVPS 400: heater 0 +160V too low
533 1331 LVPS Warning LVPS 400: heater 1 +160V too high
534 1332 LVPS Warning LVPS 400: heater 1 +160V too low
535 1333 LVPS Warning LVPS 400: main inverter +17V too high
536 1334 LVPS Warning LVPS 400: main inverter +17V too low
537 1335 LVPS Warning LVPS 400: main inverter +26V too high
538 1336 LVPS Warning LVPS 400: main inverter +26V too low
539 1337 LVPS Warning LVPS 400: main inverter +160V too high
540 1344 LVPS Warning LVPS 400: main inverter +160V too low
541 1345 LVPS Warning LVPS 400: FAN 0 overcurrent
542 1346 LVPS Warning LVPS 400: FAN 1 overcurrent
543 1347 LVPS Warning LVPS 400: FAN 2 overcurrent
544 1348 LVPS Warning LVPS 400: FAN 3 overcurrent
549 1353 Power Supply errors LVPS TRI: unknown error
550 1360 LVPS Warning LVPS TRI: no more warn +160V
551 1361 LVPS Warning LVPS TRI: detected +160V too high
553 1363 Power Supply errors LVPS TRI: detected +160V too high (Z6 Z7 = value)
555 1365 LVPS Warning LVPS TRI: detected +160V too low
557 1367 Power Supply errors LVPS TRI: detected +160V too low (Z6 Z7 = value)
560 1376 LVPS Warning LVPS TRI: no more warn +15V
561 1377 LVPS Warning LVPS TRI: detected +15V too high
563 1379 Power Supply errors LVPS TRI: detected +15V too high (Z6 Z7 = value)
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Error Code
Hex --- Dec. Error Code Description
565 1381 LVPS Warning LVPS TRI: detected +15V too low
567 1383 Power Supply errors LVPS TRI: detected +15V too low (Z6 Z7 = value)
570 1392 LVPS Warning LVPS TRI: no more warn -15V
571 1393 LVPS Warning LVPS TRI: detected -15V too strong
573 1395 Power Supply errors LVPS TRI: detected -15V too strong
575 1397 LVPS Warning LVPS TRI: detected -15V too weak
577 1399 Power Supply errors LVPS TRI: detected -15V too weak
596 1430 LVPS Warning LVPS 400: communication error
597 1431 LVPS Warning LVPS 400: unknown error
599 1433 LVPS Warning LVPS TRI: unknown warning
601 1537 Hardware error RTL error (Z6 Z7 = bitmap)
602 1538 Hardware error External CAN bus off
603 1539 Com errors Debug screen com error
604 1540 Com errors Database download error
605 1541 Com errors TAV com error
606 1542 Com errors MPC/Madrid com pb
607 1543 Com errors room SLIO com problem !
650 1616 Com errors ETHERNET com. error
651 1617 Com errors HDLC com. error
652 1618 Com errors APR com. error
701 1793 Application errors Saved RAM checksum pb
702 1794 Application errors Software problem
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Error Code
Hex --- Dec. Error Code Description
703 1795 Application warning Watchdog reset has just occurred (MSB)
704 1796 Application errors Heater / Rotor hold too long
705 1797 Application errors Configuration error
706 1798 Application errors Wrong DSP version
707 1799 Application errors Wrong FPGA version
708 1800 Application warning Watchdog reset has just occurred (LSB)
801 2049 Exposure error Exposure backup mAs exceeded
802 2050 Exposure error Exposure backup time exceeded
803 2051 Exposure error Exp cmd while gene not ready
804 2052 Thermal error Tank Thermal sensor to high
805 2053 Thermal error Inverter HW Temperature too high
806 2054 Thermal error Lp Temperature too high
902 2306 Hardware error tube cooling supply error
903 2307 Thermal error Tube exceeded 70degC
904 2308 Thermal error HEMIT Error
905 2309 Thermal error Tube thermal protection
1000 4096 Hardware error Tube Switch com. Problem !
1001 4097 Application errors Wrong tube number sel
1003 4099 Application errors Tube Sel While Rotor On
1004 4100 Application errors Tube Sel While Heat On
1005 4101 Application errors Tube Sel While KV On
1006 4102 Hardware error HV switch sel error
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Error Code
Hex --- Dec. Error Code Description
1007 4103 Hardware error Rotor switch sel error
1008 4104 Hardware error Heater switch sel error
1010 4112 Hardware error Tube Switch board has reset !
1011 4113 Application errors Unexpected tube switch board
1012 4114 Application errors Exposure preparation while tube not ready
1020 4128 Tube switch error Tube switch status error !
1021 4129 Tube switch error Tube switch state machine error
1022 4130 Tube switch error Tube switch lamp relay feedback error
1023 4131 Tube switch error Tube Switch heater SF feedback error
1024 4132 Tube switch error Tube switch heater LF feedback error
1025 4133 Tube switch error Tube switch rotation relay feedback error
1026 4134 Tube switch error Tube switch motor position error
1027 4135 Tube switch error Tube switch motor feedback error
1028 4136 Tube switch error Tube switch motor is in the opposite position
1030 4144 Tube switch error Tube switch config reply error
1031 4145 Tube switch error Tube switch status reply error
1032 4146 Tube switch error Tube switch motor move refused
1033 4147 Tube switch error Tube switch rotor capa activation error
1100 4352 Ingrid error Ingrid communication watchdog error
1101 4353 Ingrid error Ingrid repetition rate higher than 100 fps
1102 4354 Ingrid error Inter grid CMD time shorter than 0.5ms
1103 4355 Ingrid error Ingrid power supply voltage lower than 130V
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Error Code
Hex --- Dec. Error Code Description
1104 4356 Ingrid error Ingrid power supply voltage higher than 200V
1105 4357 Ingrid error Ingrid feedback error
1107 4359 Ingrid error Grid feedback voltage too High
1109 4361 Ingrid error Bias feedback voltage too High
1110 4368 Ingrid error Ingrid target DAC voltage feedback fault
1180 4480 Hardware error Ingrid not active
1181 4481 Exposure error mA between pulses
1182 4482 Hardware error Ingrid CAN bus off
1199 4505 Ingrid error Ingrid error
1201 4609 Heater Error Heater 1: no CAN message received within 5 secs
1202 4610 Heater Error Heater 1: database not correct
1203 4611 Heater Error Heater 1: inverter permanent overcurrent
1204 4612 Heater Error Heater 1: filament permanent open circuit
1205 4613 Heater Error Heater 1: inverter permanent short circuit
1206 4614 Heater Error Heater 1: filament Overload Pre-heat
1207 4615 Heater Error Heater 1: filament Overload Boost
1208 4616 Heater Error Heater 1: filament Overload Heat
1209 4617 Heater Error Heater 1: command error
1210 4624 Heater Error Heater 1: PWM rate too low
1211 4625 Heater Error Heater 1: PWM rate too high
1212 4626 Heater Error Heater 1: MAINS_DROP has failed
1213 4627 Heater Error Heater 1: PRD error (Z3 Z4 = bitmap)
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Error Code
Hex --- Dec. Error Code Description
1214 4628 Heater Error Heater 1: boost too long
1215 4629 Heater Error Heater 1: filament selection error
1216 4630 Heater Error Heater 1: current feedback not nul when inverter off
1221 4641 Heater Error Heater 1: filaments database tube1 err (Z3= LF Z4=SF)
1222 4642 Heater Error Heater 1: filaments database tube2 err (Z3= LF Z4=SF)
1223 4643 Heater Error Heater 1: filaments database tube3 err (Z3= LF Z4=SF)
1224 4644 Heater Error Heater 1: filaments database tube4 err (Z3= LF Z4=SF)
1251 4689 Heater Warning Heater 1: received command is not OK
1252 4690 Heater Warning Heater 1: command not OK
1253 4691 Heater Warning Heater 1: no CAN message received within 4 secs
1254 4692 Heater Warning Heater 1: inverter overcurrent (inverter1) (<3 times)
1255 4693 Heater Warning Heater 1: Filament open circuit (inverter1) (<3 times)
1256 4694 Heater Warning Heater 1: inverter short circuit (inverter1) (<3times)
1257 4695 Heater Warning Heater 1: tube switch while filaments not OFF
1258 4696 Heater Warning Heater 1: CAN Domain command number error
1259 4697 Heater Warning Heater 1: CAN Domain request with no transfer init
1260 4704 Heater Warning Heater 1: CAN Domain Toggle bit error
1261 4705 Heater Warning Heater 1: CAN Domain : less than 2 data to download
1262 4706 Heater Warning Heater 1: CAN Domain Abort received & applied
1263 4707 Heater Warning Heater 1: database download while heater not cut
1280 4736 Hardware error Heater 1 board com pb
1281 4737 Hardware error Heater 1 board has reset
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Diagnostics
Error Code
Hex --- Dec. Error Code Description
1299 4761 Heater Warning Heater 1: unknown warning
1301 4865 Com errors AEC Board com problem
1401 5121 Application warning Saved RAM Battery life time limit reached
1402 5122 Hardware error Internal CAN bus off
1403 5123 Hardware error Connectic Fault
1404 5124 Hardware error FPGA configuration problem
1405 5125 Thermal error Tank temp meas too low
1406 5126 Exposure error Time counter problem
1406 5126 Thermal error Inverter Temp meas too low
1407 5127 Exposure error mAs counter problem
1408 5128 Exposure error AEC does not count
1409 5129 Exposure error mAs meter saturated
1410 5136 Exposure error FPGA locked
1411 5137 Exposure error Time counter problem
1412 5138 Thermal error Lp Temp meas too low
1420 5152 Exposure error Tomo cut too early
1421 5153 Exposure error Tomo cut by generator
1450 5200 Hardware error Hardware Inverter Error
1452 5202 Hardware error Incorrect KVmA Test Sel
1453 5203 Thermal error Rotor Thermal error
1454 5204 Exposure error Inverter thermal error
1500 5376 Manipulation error Tomo brightness not good
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Diagnostics
Error Code
Hex --- Dec. Error Code Description
1501 5377 Manipulation error Exposure switch release
1502 5378 Manipulation error AEC does not cut exposure
The following error codes are not errors returned by the generator, but represent either a communication protocol error or a timeout waiting for the generator to complete an action.
10004 Timeout waiting for filament prep in Digital Spot
10006 Timeout waiting for filament prep in film
10470 Frame rate not accepted by generator
10481 Technique not accepted by generator
10496 AEC configuration not accepted by generator
10520
10719 Anode thermal data not returned by generator
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Detailed Generator Errors
The simplified error code (XX) should be used to find the general Error code area, then the Hexadecimal error code (XXXXH) will locate the specific Potential Cause and Recommended Action/Troubleshooting Guide in the following tables.
Tube Detection Errors (30)
Tube Detection Errors (30)
Error code
0305H
Message/
ation
FPGA Problem (Restarting safety
explan
0324H
data=4*
Tube arc (kV+ and kV- dropped)
kV drop/arc
detected
Potential Cause Recommended action/ Troubleshooting guide
Error is detected and recovered automatically without
Signal)
noticeable effect on the system, such as an error related to recovered tube arcs. Errors usually occur during exposure.
- Do power and grounding check.
- If too frequent, replace kV Control PCB.
X-ray tube arc (arc, spark between anode and cathode)
Anode HV cable
HV tank
Usual in tubes. If too frequent, and varies with HV: replace x­ray tube.
- Run open load kV test. If fails, replace anode HV cable. (See Diagnostics section.)
- Check HV cables and tube contacts for grease/oil or black traces.
- Swap and connect HV cables.
- Replace tube.
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Tube Detection Errors (30)
Error code
0324H
data=1*
(see note)
0324H
data=2*
(see note)
Message/
ation
Tube arc (kV+ has dropped)
kV drop/arc
detected on Anode
Tube arc (kV- has dropped)
kV drop/arc detected on
cathode side
explan
side
Potential Cause Recommended action/ Troubleshooting guide
1. Anode side Tube arc.
2. Anode HV cable
3. HV tank
4. Arc counter overflow
If too frequent:
- Check HV cables and tube contacts for grease/oil or black traces.
- Tube problem. (Anode side)
- Check cable by interchanging them.
- Run Open load kV test. If fails, replace anode HV cable.
- Otherwise, HV tank.
1. Cathode side Tube arc.
2. Cathode HV cable
3. HV tank
If too frequent:
- Check HV cables and tube contacts for grease/oil or black traces.
- Tube problem. (Cathode side)
- Check cable by interchanging them.
- Run Open load kV test. If fails, replace anode HV cable.
- Otherwise, HV tank
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Diagnostics
Tube Detection Errors (30)
Error code
0324H
data=8*
(see pg
10)
Message/
ation
kV regulation error
This is a slow speed safety circuit in case of “smooth” arcs or a case of a regulation problem.
explan
Potential Cause Recommended action/ Troubleshooting guide
1. smooth HV tube arcs
2. PPC kV Control PCB
3. too high line
4. half of AC/DC
5. Inverter (parallel
6. HV tank
0305H
Re-starting safety.
1.
(unknown reason)
Error occurring on
2.
safety line, while
No root error
present at the error
inputs (Err 0301 to
0304). This is
probably due to
transient
interference
(Spikes).
(HV regulation problem)
impedance
capacitors open
inductor or filtering capacitors)
External unknown cause.
kV Control PCB.
- Run inverter diagnostics
- Run Open load kV test.
- Troubleshoot tube and contacts of HV cable.
- Check DC bus voltage and AC line fuses/voltage.
- Do a power and Grounding Check. Verify cabling and contacts.
- If permanent or too systematic, replace kV Control PCB.
- Run inverter diagnostics
Report to engineering.
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Diagnostics
*
Note to the error 0324H:
The generator sends only one message of error for all the arcs (0324H) at the end of the exposure. During the same exposure, there may have been different kind of arcs.
In the data of this error, we can distinguish between the different arcs:
1. Arc in anode side
2. Arc in cathode side
4. Arc in both sides
8. kV regulation error.
For an exposure with anode and both sides arc, the data will be “5”
These data can be displayed in the workstation in decimal or in hexadecimal base.
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Diagnostics
Anode Rotation Errors (40)
Anode Rotation Errors (40)
Error
Message/
explanation
code
0101H No CAN message
received within 5 sec’s
The rotation PCB has not received any signal from the PPC kV Control main software for the last 5 sec., interpreted as a loss of communication
0102H Data base not correct.
The firmware of the rotation PCB has detected that the data base received from the kV Control PCB has wrong data.
Potential cause Recommended action/ Troubleshooting guide
kV Control PCB
1.
main software lost
kV Control PCB or
2.
Rotation PCB driver failure
- Unlikely to happen. This is a debug error.
- Retry
- Reinitialise and retry
Bad contact on
3.
one of the pin on the CAN bus line connector
1. Wrong kV Control database. It can only happen at power up.
If error persists, report it to Engineering
- Reload NVRam database.
- Ultimate is to replace Rotation PCB.
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Diagnostics
Anode Rotation Errors (40)
Error
Message/
explanation
code
0103H Rotation current
overload
Rotation PCB has detected Main or auxiliary Rotation current too high compared to the max. Tube motor current.
0104H Rotation current open
load
Rotation PCB detected that no current is flowing to the motor.
Potential cause Recommended action/ Troubleshooting guide
1. Rotation PCB
2. Rotation PCB phase capacitor short circuited
3. Wrong data base (improbable)
Check stator windings impedance (16/47 ohm). If not OK, replace tube.
Check wiring from rotation board to tube.
Check that phase shift capacitors are correctly connected and not in short circuit.
Run Rotation diagnostic (See diagnostic section). If test fails, replace Rotation board
Tube stator
1.
winding is open circuit: x-ray tube
Incorrect wiring
2.
(Open)
No DC bus on
3.
Rotation PCB
Rotation PCB
4.
Rotation PCB
5.
Disconnect rotation-to-tube-stator cable and check stator windings impedance (16/47 ohm). If open circuit, replace tube.
Check wiring from rotation board to tube.
Check DC bus voltage present on rotation board. Troubleshoot cables and fuses from AC-DC board to rotation board
Check that phase shift capacitors are correctly connected
Run Rotation diagnostic (See diagnostic section). If test fails,
replace Rotation board phase capacitor not connected
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Diagnostics
Anode Rotation Errors (40)
Error
Message/
explanation
code
0105H
Rotation Phases unbalanced
The amplitude difference of the current between main and auxiliary is too large.
0106H Rotation phase error
The Rotation PCB has detected that the current in the anode stator does not show the correct phase shift between main and auxiliary.
Potential cause Recommended action/ Troubleshooting guide
1. One Rotation wire missing
2. Rotation PCB
3. Rotation PCB phase capacitors inverted or wrong value or not
Disconnect rotation-to-tube-stator cable and check stator windings impedance (16/47 ohm). If not OK, replace tube.
Check wiring from rotation board to tube.
Check that phase shift capacitors are correctly connected.
Check that phase shift capacitors are not in short-circuit.
Run Rotation diagnostic. If test fails, replace Rotation board.
connected
4. Wrong tube configuration data base
5. Tube problem (stator)
Rotation PCB
1.
Tube problem
2.
(stator)
Rotation PCB
3.
phase capacitors inverted or wrong value
Disconnect rotation-to-tube-stator cable and check stator windings impedance (16/47 ohm). If not OK, replace tube.
Check wiring from rotation board to tube.
Check that phase shift capacitors are not swapped, check connection
Check that phase shift capacitors are not in short-circuit
Run Rotation diagnostic. If test fails, replace Rotation board
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Diagnostics
Anode Rotation Errors (40)
Error
Message/
explanation
Potential cause Recommended action/ Troubleshooting guide
code
0107H Rotation Inverter
permanent overcurrent
An overcurrent has been detected and 3 restart have been tried unsuccessfully within
1. Rotation PCB
2. Tube stator winding in short circuit
3. Wiring incorrect (shorted)
a single rotation state
0108H Command Error Hardware failure,
software application, communication error.
0109H MAINS_DROP has
failed
The firmware of the rotation PCB has detected the mains_drop signal activation and transmitted error to kV Control
1. Interference (spikes)
2. Mains have dropped
3. Cable or connector contact in DC bus between power unit and auxiliary unit
Check stator windings impedance (16/47 ohm). If not OK, replace tube.
Check wiring from rotation board to tube.
Check that phase shift capacitors are correctly connected and not in short circuit.
Run Rotation diagnostic. If test fails, replace Rotation board
- Reset system
- Issue new command
Check if LVPS400 power supply is abnormally down.
Reset system. If error persists, check flat cable between LVPS400 and heater boards. If cable is OK, replace LVPS400 board.
4. Rotation PCB
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