GE OEC 9900 Elite, OEC 9900 EliteMD, OEC 9900 EliteNAV, FlexiView 8800 Mobile C-Arm, OEC Miniview 6800 User manual

GE Healthcare

Pete McCabe

President and CEO
GE Healthcare, Surgery
384 Wright Brothers Drive
Salt Lake City, Utah 84116
U.S.A.
[e-mail]

Certified Mail Return Receipt Requested

URGENT RECALL NOTICE

PLEASE TAKE ACTION TO INFORM ALL USERS OF THE RELEVENT SYSTEM(S) OF

THESE ISSUES AND HOW TO ADDRESS THEM

April 13, 2007

To: Hospital Administrator

Director/Manager of Radiology

Subject: Product Safety Issues

Affected Products: OEC® 9900 Elite, OEC®, 9900 EliteMD Motorized C-arm System, OEC® OEC®

NAV

9900 Elite
OEC® FluoroTrak 9800 Plus, OEC® 9800 Plus, OEC® 9800MD Motorized C-arm System

Our records indicate that your facility has one or more of the following GEHC OEC products:

, FlexiView 8800 Mobile C-Arm, OEC® Miniview 6800, OEC® UroView 2800, OEC® 9800,

• OEC

• OEC

• OEC

®

9900 Elite

®

9900 Elite

®

9900 Elite

MD

Motorized C-arm System

NAV

• FlexiView 8800 Mobile C-Arm

• OEC

• OEC

• OEC

• OEC

• OEC

• OEC

®

Miniview 6800

®

UroView 2800

®

9800

®

FluoroTrak 9800 Plus

®

9800 Plus

®

9800MD Motorized C-arm System

GE Healthcare previously identified and communicated intermittent potential safety issues that may
occur with the products listed above. The details and symptoms of these issues, as well as the
associated interim solutions, were described in the Recall Notification dated November 8, 2006. As the

result of the investigation of a reported incident, we are updating item 3 of that notification as
follows:

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DOC 0301686

Incorrect Image Display:

Affected Products: OEC® 9900 Elite, OEC®, 9900 EliteMD Motorized C-arm System, OEC®

NAV

OEC® 9900 Elite
OEC® 9800, OEC® FluoroTrak 9800 Plus, OEC® 9800 Plus, OEC® 9800MD Motorized C-arm
System

When the image directory is accessed and thumbnail images are used to recall patient images,
incorrect images may be displayed or there may be an inability to locate images on the system.
The actual images may display incorrect patient information and may be located within another
patient’s file.

Interim Solution:

Solutions to eliminate this issue are under investigation by GEHC OEC. To reduce the occurrence
of this issue, users should follow the correct power down procedure. The power down
procedure is described in the Operators Guide and on the supplemental stickers previously sent
to your facility in November 2006.

Users are advised to exercise caution in using the system by verifying that the image
displayed is consistent with current examination and patient being reviewed until a
comprehensive and permanent solution has been developed.

GEHC OEC is actively working on solutions that will permanently resolve this issue. When a solution
becomes available GEHC OEC will contact you and without charge, remedy this issue.

If you have any questions or concerns regarding these issues, please do not hesitate to contact the
service team for further information at 800-874-7378 option 8. Information is available at this
number 24 hours per day, 7 days a week.

Thank you,

, FlexiView 8800 Mobile C-Arm, OEC® Miniview 6800, OEC® UroView 2800,

Pete McCabe

President and CEO

DOC 0301686

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