Gateway 1400 schematic

P-79
SERVICEGUIDE
®
Revision History
Please refer to the table below for the updates made on the P-79 service guide.
Date Chapter Updates
Service guide files and updates are available on the ACER/CSD web. For more information, refer to http://csd.acer.com.tw
Copyright
© 2009 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies.
PRINTED IN TAIWAN
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Hardware specifications and configurations . . . . . . . . . . . . . . . . . . . . . . . 6
Notebook product tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
BIOS flash utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Removing a password lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Clearing password check and BIOS recovery . . . . . . . . . . . . . . . . . . . . 48
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Preparing your work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Preparing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Replacing the main cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Replacing the IEEE 802.11 wireless card . . . . . . . . . . . . . . . . . . . . . . . 65
Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Replacing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Replacing the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Replacing the inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Replacing the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Replacing the lid latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Replacing the LCD assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Replacing the LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Replacing the LCD panel hinges and bracket . . . . . . . . . . . . . . . . . . . . 98
Replacing the LCD assembly lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Replacing the palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Replacing the touchpad board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Replacing the touchpad button board . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Replacing the fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Replacing the Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Replacing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Replacing the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Replacing the system board and VGA cooling assembly . . . . . . . . . . 125
Replacing the modem jack/USB board . . . . . . . . . . . . . . . . . . . . . . . . 132
Replacing the fan(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Diagnosing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
System test procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Power-On Self-Test (POST) error message . . . . . . . . . . . . . . . . . . . . . 143
Index of error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Phoenix BIOS beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
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Contents
Symptom-to-FRU error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Intermittent problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
System board top connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
System board bottom connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Exploded diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
FRU list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Microsoft® Windows Vista® Environment Test . . . . . . . . . . . . . . . . . 182
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Contents
iv
CHAPTER 1

System specifications

Preface
Features
System block diagram
Hardware specifications and configurations
Notebook product tour
1

Preface

Conventions

The following conventions are used in this manual:
Warning
Indicates a potential for personal injury.
Caution
Indicates a potential loss of data or damage to equipment.
Important
Indicates information that is important to know for the proper completion of a
procedure, choice of an option, or completing a task.

General information

Before using this information and the product it supports, read the following general information.
This service guide provides you with all technical information relating to the basic configuration decided for Acer’s global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities). These localized features are not covered in this generic service guide. In such cases, contact your regional offices or the responsible personnel/channel to provide you with further technical details.
When ordering FRU parts: Check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide.
Acer-authorized Service Providers: Your Acer office may have a different part number code to those given in the FRU list of this printed service guide. You must use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
CHAPTER 1: System specifications

Features

2

Platform

Intel
Core Logic: Intel GM45 Northbridge, Intel ICH9ME Southbridge
Wireless: Intel WiFi Link 5100
®
Core™2 Duo processor (2.53GHz) or Intel® Core™2 Quad processor (2.0
GHz) with 1066 MHz FSB.

System Memory

Dual-Channel DDR2 SDRAM support
Up to 8GB of DDR2 800/1066 MHz memory, upgradeable using two SO-DIMM
modules
www.gateway.com

Display and graphics

17.1" WXGA+ TFT LCD display panel
VGA Memory:
NVidia N10E-GT 1 with 1024 MB memory
Dual independent display support
Supported screen resolution
800 x 600, 1024 x 768, 1152 x 864, 1280 x 720, 1280 x 768, 1280 x 800, 1360
x 768, 1140 x 900
16.7 million colors
MPEG-2/DVD hardware-assisted capability (acceleration)
MPEG-2/DVD decoding (for selected models)
WMV9 (VC-1) support (acceleration)
WMV9 (VC-1) and H.264 (AVC) decoding (for selected models)
HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth
Digital Content Protection) support

Storage subsystem

Industry standard 2.5” 120–500GB or higher 9.5mm height hard disk drive
Optical drive options:
Blu-ray Disc™/DVD-Super Multi double-layer drive
DVD-Super Multi double-layer drive
5-in-1 card reader, supporting Secure Digital™ (SD), MultiMediaCard (MMC),
Memory Stick
®
(MS), Memory Stick PRO™ (MS PRO), xD-Picture Card™ (xD)

Input devices

103-key keyboard, 2.5 mm (minimum) key travel
Twelve function keys, four cursor keys, two Windows
Touchpad pointing device
Media keys on optional multimedia panel

Audio

Two built-in stereo speakers
High-definition audio support
MS-Sound compatible
Built-in microphone on webcam
®
keys
3
CHAPTER 1: System specifications

Communication

Integrated webcam
WLAN: Intel
WPAN: Bluetooth
LAN: 10/100/1000 Ethernet
®
WiFi Link 5100 a/b/g/n
®
2.0+EDR (Enhanced Data Rate)

I/O Ports and devices

USB (three)
External display (VGA) port
eSATA port
Ethernet (RJ45)
Headphone/SPDIF Audio Out
Microphone in
DC in jack for AC adapter
PCMCIA slot (Type II)
ExpressCard™/54 slot
Fingerprint reader (optional)
5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)
HDMI™ port with HDCP support

Security

Kensington lock slot

Environment

Temperature:
Operating: 32 °F to 90 °F (0 °C to 35 °C)
Non-operating: -4 °F to 140 °F (-20 °C to 60 °C)
Humidity (non-condensing):
Operating: 10% to 90%
Non-operating: 5% to 95%

Dimension and W eight

Dimension: 400 mm x 295 mm x 42.8 mm
Weight: 4.20 kg.
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System block diagram

5
CHAPTER 1: System specifications

Hardware specifications and configurations

CPU
Item Specification
CPU type Intel Core 2 Duo or Intel Core 2 Quad Mobile Processor Core logic Intel GM45 + ICH9M CPU package Socket-P, µ FCPGA CPU core voltage 1.0375V to 1.3V

Controllers

Item Controller
Core logic Intel GM45 + ICH9ME VGA NVidia N10E-GT 1 LAN Marvell 88E8057 USB 2.0 Intel ICH9ME Super I/O controller Bluetooth Foxconn BRM2046 Wireless 802.11 ExpressCard Intel ICH9ME Memory Card Reader RTS5158 Audio Codec Conexant CX2056-15Z
Intel WiFi Link 5100
Realtek ALC269X

BIOS

Item Specification
BIOS vendor Phoenix BIOS Version V1.01
6
Item Specification
www.gateway.com
Supported protocols
ACPI 1.0b/2.0/3.0 compliance
PCI 2.2 or later
System/HDD Password Security Control
INT 13H Extensions
PnP BIOS 1.0a
SMBIOS 2.4 or later
BIOS Boot Specification
Simple Boot Flag 1.0
Boot Block
PCI Bus Power Management Interface Specification
USB Specification 1.1/2.0
IEEE 1394 1.0
USB/1394 CD-ROM Boot Up support
PC Card Standard 1995 (PCMCIA 3.0 Compliant Device)
IrDA 1.0
Support HD audio
WfM 2.0, PXE 2.1
Preboot Execution Environment (PXE) 2.1
Boot Integrity Service Application Program Interface (BIS) 1.0
PC2002/2005 compliant
Intel Enhanced Speedstep Technology
ASF 2.0
TPM v1.2
AHCI support
iAMT 4.0 or later (for Intel platform)
BIOS password control Manually set Supervisor and User passwords.

Memory

Item Specification
Memory controller Built-in Memory size 0 MB (no on-board memory) SO-DIMM socket number 2 sockets Supports memory size per
socket Supports maximum
2 GB per SO-DIMM 4 GB per SO-DIMM
8GB
memory size Supports SO-DIMM type DDR 2 Synchronous DRAM Supports SO-DIMM
800/1066MHz
Speed Supports SO-DIMM
1.8V and 0.9V
voltage Supports SO-DIMM
200-pin SO-DIMM
package Memory module
combinations
You can install memory modules in any combination as long as they match the above specifications.
7

Hard Disk Drive

Item Specification
CHAPTER 1: System specifications
Vendor & Model Name
Capacity (MB)
Bytes per sector
Data heads 3 3/4 4 N/A 2/4 2/4 Drive Format Disks 2 2 2 N/A N/A N/A Spindle
speed (RPM)
Performance Specifications Buffer size 8MB 8MB 8MB 8MB 8MB 16MB Interface SATA SATA SATA SATA SATA SATA
ST9120817AS MK1246GSX HTS542512K 9SA00 HT543212L9 A300 WD1200BEV S-22UST0 WD1200BEV T-22ZCT0
120000 160000 250000 320000 500000 320000
512 512 512 N/A 512 512
5400 RPM 5400 RPM 5400 RPM 5400 RPM 5400 RPM 7200 RPM
ST9160827AS MK1646GSX MK1652GSX HTS542516K 9SA00 HTS543216L9 A300 WD1600BEV T-22ZCT0
ST9250827AS MK2546GSX HTS542525K9S A00 HTS543225L9A 300 WD2500BEVS-2 2UST0 WD2500BEVT-2 2ZCT0
HTS543232 L9A300 WD3200BE VT-22ZCT0
ST9500325 AS WD5000BE VT-22ZAT0
ST9320421A S HTS723232L 9SA00 WD3200BEK T-22F3T0
Max. media transfer rate (disk-buffer, Mbytes/s)
DC Power Requirements Voltag e
tolerance
540 540 540 850 3.0 GB/s
5V(DC) +/­5%
8
5V(DC) +/­5%
(Max.) Buffer to Host
5V(DC) +/- 5% 5V(DC) +/- 5%5V(DC) +/- 5%5V(DC) +/-
3.0 GB/s (Max.) Buffer to Host
5%

Optical drive

Item Specification
www.gateway.com
Vendor & model name TOSHIBA SUPER-MULTI DRIVE DL 8X TS-L633A LF
Performance Specification Transfer rate (KB/sec) Sustained:
Buffer Memory 2MB Interface SATA Applicable disc format Applicable disc format
PIONEER SUPER-MULTI DRIVE 8X DVR-TD08RS LF PANASONIC SUPER-MULTI DRIVE DL 8X UJ-870A LF HLDS SUPER-MULTI DRIVE TRAY DL 8X GSA-T50N LF SONY SUPER-MULTI DRIVE DL 8X AD-7560S LF PLDS SUPER-MULTI DRIVE DL 8X DS-8A2S LF TOSHIBA COMBO 24X TS-L463A SONY COMBO 24X CRX890S
with CD: Max 3.6Mbytes/sec.
with DVD: Max 10.08Mbytes/sec.
CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge) CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD (White Book) - MPEG1 Video CD-R (Orange Book Part) CD-RW & HSRW (Orange Book Part Volume1 & Volume 2 Super Audio CD (SACD) Hybrid type US & US+ RW DVD: DVD-ROM (Book 1.02), DVD-Dual DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0) DVD+RW DVD-RW (Non CPRM & CPRM) DVD°”R Dual
Loading mechanism Load: Manual
Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command
(c) Emergency Release Power Requirement Input Voltage 5 V +/- 5% (Operating)
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CHAPTER 1: System specifications
Item Specification
Vendor & model name SONY BD COMBO 12.7mm Tray DL 2X BC-5500S LF
Panasonic BD COMBO 12.7mm Tray DL 2X UJ130A P08B1
PLDS BD COMBO 12.7mm Tray DL 2X DS-4E1S Performance Specification Transfer rate (KB/sec) Sustained:
Buffer Memory
with CD: Max 3.6Mbytes/sec.
with DVD: Max 10.8Mbytes/sec.
with BD: Max 11Mbytes/sec.
for CD/DVD: 2MB
for BD: 4.5MB Interface SATA Applicable disc format Applicable disc format
CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge) CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD (White Book) - MPEG1 Video CD-R (Orange Book Part) CD-RW & HSRW (Orange Book Part Volume1 & Volume 2 Super Audio CD (SACD) Hybrid type US & US+ RW DVD: DVD-ROM (Book 1.02), DVD-Dual DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0) DVD+RW DVD-RW (Non CPRM & CPRM) DVD+/-R Dual Blu-Ray: BD-R, BD-R DL, BD-RE, BD-RE DL
Loading mechanism Load: Manual
Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command
(c) Emergency Release Power Requirement Input Voltage 5 V +/- 5% (Operating)
LCD
Item Specification
Vendor & model name AUO/LPL Screen Diagonal (mm) 17.1 inches
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°
Item Specification
Display resolution (pixels) 1440 x 900 WXGA+ Pixel Pitch 0.204 x 0.204 Pixel Arrangement R.G.B. Vertical Stripe Display Mode Normally White Typical White Luminance (NIT)
also called Brightness Luminance Uniformity 1.25 max. Contrast Ratio 400 typical Response Time msec 8 Nominal Input Voltage VDD +3.3V Viewing Angle (degree)
Horizontal: Right/Left Vertical: Upper/Lower
Temperature Range( C) Operating Storage (shipping)
220
45/45 15/35
0 to +50
-40 to +60

Inverter

Item Specification
Vendor & model name
Darfon

V ideo subsystem

Item Specification
Chipset NVidia N10E-GT 1 GPU Frequency 414 MHz
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CHAPTER 1: System specifications
Item Specification
Memory size 1024 MB Features
Unified Shader Architecture
Support Microsoft® DirectX® 10 Shader Model 4
Geometry Instancing 2.0
SGI OpenGL® 2.0 optimizations and support
Adaptive PCI Express interface
High efficiency integrated adaptable and programmable video processor (VP2)
Integrated Bit Stream Processor (BSP)
NVIDIA PureVideo/Pure Video HD technology
Industry video codec standard hardware acceleration
Advanced Spatial Temporal De-Interlacing
Vibrant Color Temperature Correction
LCD Overdrive
High-Quality Real-Time video recording
Best quality 10-bit display pipeline
NVIDIA nView Multi Display Technology
SmartDimmer Technology
Integrated HDMI support
Support for integrated HDCP
NVIDIA Digital Vibrance Control Technology
Integrate HDTV encoder
Dual 400MHz RAMDACs

Keyboard

Item Specification
Keyboard controller Winbond 8763 Total number of keypads 103-key Windows logo key Yes Internal & external
Plug USB keyboard to the USB port directly keyboard work simultaneously

Pointing device

Item Specification
Type Buttons Left/Right Scrolling Scroll zone on right side of touchpad
Synaptics 372 Touchpad

Memory card reader

Item Specification
Controller OZ129 Rev. B3 PCI-based
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Item Specification
Cards supported Support 5-in-1 card reader (MMC, MS, MS-pro, SD, and xD) Compliancy
Complies to SDIO Host Interface Specification Rev 1.0
Supports MMC, MMCplus, SD Memory, and SDIO cards
SDIO Version 1.10 compliant with High-Speed Mode
SD Host Interface Specification v1.0
SD Host Interface Specification v2.0
SD HC (High Capacity SD memory card)
Supports SD memory card, with CPRM security
Complies to MultiMediaCard™ Version 4.0
Supports Memory Stick™ and MS PRO media cards
Supports xD-Picture™ card and SmartMedia™ cards

Cardbus

Item Specification
Controller O2Micro OZ27C10LN Cards supported Type II

ExpressCard

Item Specification
Controller ICH9ME Supports card type Type 54 Number of slots One Access location Right panel

Audio

Item Specification
Audio Controller Conexant CX2056-15Z
Audio onboard or optional Built-in Mono or Stereo Stereo Resolution
Compatibility
Realtek ALC269X
Ten DAC channels support 16/20/24-bit PCM format for 7.1 sound playback, plus 2 channels of independent stereo sound output (multiple streaming) through the front panel output
Two stereo ADCs support 16/20/24-bit PCM format, one for stereo microphone, one for legacy mixer recording
HD Audio
13
CHAPTER 1: System specifications
Item Specification
Sampling rate
All DACs supports 44.1/48/96/192 kHz sample rate
All ADCs support 44.1/48/96 kHz sample rate
Two independent 16/20/24-bit S/PDIF-OUT converters support 44.1/48/96/192kHz sample rate, one for nominal digital audio, the other one for digital audio output to HDMI
transmitter Internal microphone With optional webcam Internal speaker/quantity 2 speakers (1.5 W per channel) Features
97 dB SNR DACs & 90 dB SNR ADCs
Enable VoIP function
Subwoofer support

Wired LAN

Item Specification
LAN chipset Marvell 88E8057 Supports LAN protocol 10/100/1000 Mbps LAN connector type RJ45 LAN connector location Right side Features
Integrated 10/10/1000 BASE-T transceiver
PCI v2.2 compliant
Wake on LAN support meeting ACPI requirements

Bluetooth

Item Specification
Chipset Foxconn BRM2046 Data throughput 2.1 Mbit/s Protocol Bluetooth 2.0 Interface USB (board level) Connector type Wireless via Bluetooth protocols

Wireless LAN

Item Specification
Chipset Data throughput 11~54 Mbps, up to 270 Mbps for Draft-N
Intel WiFi Link 5100
14
Item Specification
www.gateway.com
Protocol
IEEE 802.11a
IEEE 802.11b
IEEE 802.11g
IEEE 802.11 Draft-N
Interface PCI bus (mini PCI socket for wireless module)
USB
Item Specification
Chipset Intel ICH9ME USB compliancy level 2.0 OHCI USB 1.1 and USB 2.0 host controller Number of USB ports 3 Location
Two on the left side
One on the rear

Buttons/Indicators/Ports

Item Specification
Buttons
Indicators
Ports
Media control buttons and capacitive volume control on media panel
Power button
Windows Hotstart (select models only)
Wireless on/off switch
Wireless on/off
Caps Lock
Num Lock
Hard drive activity
Optical drive activity
Power
Battery charge
USB (three)
External display (VGA) port
Modem (RJ11) (optional)
Ethernet (RJ45)
IEEE1394
eSATA
Headphone/SPDIF Audio Out
Microphone in
DC in jack for AC adapter
ExpressCard™/54 slot
Fingerprint reader (optional)
5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)
HDMI™ port with HDCP support (optional)
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CHAPTER 1: System specifications

Fingerprint reader

Item Specification
Model UPEK TCS4E Interface 8-bit parallel, SPI Resolution High-definition 192 × 4 pixel array Technology CMOS active capacitive pixel-sensing Power 3.3V Software Gateway Fingerprint Solution

Camera

Item Specification
Model Interface USB 2.0 Resolution 1.3M pixels (1280 x 1024) Signal to noise ratio 42 dB Sensor CMOS 1/4 Power 5 V Built-in microphone Yes LED On/Off Software Video Web Camera
Chicony CNF6141

Fans

CPU Temperature (degrees C) Fan Speed (rpm) Acoustic Level (dBA)
45-50 0-3000 29 55-66 0-3300 33 68-74 3300-3800 38 78-83 3800-4100 40 86-91 4100-4800 40
Throttling 50%: % is controlled by operating system. Temperature point is 95°C OS shut down at 100°C; H/W shut down at 105°C
16

Battery

Item Specification
www.gateway.com
Vendor
Simplo Battery Type Li-ion Pack capacity 7800mAH Number of battery cell 9 Package configuration
3 cells in series, 3 series in parallel Normal voltage 11.1V Charge voltage 12.6V (max)

Power supply

Item Specification
Vendor
Input rating 90VAC to 264VAC, 47Hz to 63Hz Maximum input AC
current Output rating 19V DC, 4.74A to 6.32A, 120W
Delta
1.5A (max)

Power savings

ACPI mode Power Management
Mech. Off (G3) All devices in the notebook are turned off completely. Soft Off (G2/S5) OS initiated shutdown. All devices in the notebook are turned off completely. Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state. Suspend to RAM (S3)
Save to Disk (S4) Also called Hibernation mode. System saves all system states and data onto the disc prior
CPU set power down
VGA suspend
PCMCIA suspend
Audio power down
Hard drive power down
Optical drive power down
Super I/O low power mode
to powering off the whole system.
17
CHAPTER 1: System specifications
Power indicator
LCD panel release latch
Battery charge indicator
Wireless network switch
Kensington lock
DVD drive
USB ports
Ventilation fan

Notebook product tour

Important
Case color may vary from that shown in the pictures.
Front View
Component Icon Description
Power indicator
Battery charge indicator
LED on - Notebook is on.
LED blinking - Notebook is in Sleep or Hybrid Sleep mode.
LED off - Notebook is off.
LED blue - Battery is fully charged.
LED purple - Battery is charging.
LED blinking red - Battery charge is very low.
LED solid red - Battery is malfunctioning. Important: This LED only lights up when your notebook is connected to AC power or the battery charge is very low.
LCD panel release latch Press to open the LCD panel. Wireless network switch Turn the optional IEEE 802.11 wireless network radio and optional
Bluetooth radio on or off. For more information, see “Wireless Ethernet Networking” in your online User Guide. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 and Bluetooth communication devices are examples of devices that provide wireless communication.

Left V iew

18
Component Icon Description
Kensington™ lock slot Secure your notebook to an object by connecting a Kensington cable
USB ports Plug USB devices (such as a diskette drive, flash drive, printer,
lock to this slot.
scanner, camera, keyboard, or mouse) into these ports.
www.gateway.com
IEEE 1394 port
Express Card
USB port
Memory card reader
Ethernet jack
Audio jacks
HDMI out jack
eSATA jack
Monitor port
Component Icon Description
Ventilation fan Helps cool internal components.
DVD drive Insert CDs, DVDs or BDs into this drive.
Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

Right V iew

Component Icon Description
Memory card reader Insert a memory card from a digital camera, MP3 player, PDA, or cellular
IEEE 1394 port (optional)
telephone into the memory card reader. The memory card reader supports Memory Stick MultiMediaCard™, RS-MultiMediaCard™, Secure Digital™, and xD-Picture Card™ cards.
Plug an IEEE 1394 (also known as Firewire as a digital camcorder or MP3 player) into this optional 4-pin IEEE 1394 port.
®
, Memory Stick Pro®, Mini Secure Digital®,
®
or i.Link®) device (such
Express Card slot Insert one Type54 Express Card into this slot.
Audio jacks Headphone jack—Plug amplified speakers or headphones into this jack.
USB port Plug a USB device (such as a diskette drive, flash drive, printer, scanner ,
Ethernet jack Plug an Ethernet network cable into this jack. Plug the other end of the
HDMI out jack (optional) HDMI Plug an HDMI device, such as a high definition television, into this
The built-in speakers are turned off when speakers or headphones are plugged into this jack. Microphone jack—Plug a microphone into this jack. The built-in microphone is turned off while an external microphone is connected.
camera, keyboard, or mouse) into this port.
cable into a cable modem, DSL modem, or an Ethernet network jack.
optional jack.
19
CHAPTER 1: System specifications
Power connector
Modem jack
Ventilation fan
Component Icon Description
eSATA jack (optional) eSATA Connect an external SATA hard drive to this optional jack. Monitor port Plug an analog VGA monitor or projector into this port.

Rear V iew

Component Icon Description
Ventilation fan Helps cool internal components.
Power connector Plug the AC adapter cable into this connector. Modem jack (optional) Plug a dial-up modem cable into this optional jack.
Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.
20

Bottom V iew

Battery latch
Memory bay
Battery lock
Battery
Customer care label
Hard drive bay
Component Icon Description
www.gateway.com
Online Support: Tech Support Phone: Hours: Model: S/No:
Memory bay Memory modules are located in this bay.
Battery latch Slide to release the battery.
Battery Provides power when the notebook is not plugged into AC power. Battery lock Slide to unlock the battery.
Customer Care label Includes the Customer Care contact information. Hard drive bay The hard drive(s) is (are) located in this bay.
21
CHAPTER 1: System specifications
Status indicators
Power button
Keyboard
Touchpad
Speaker
Speaker
Fingerprint reader
Multimedia panel

Keyboard area

Component Icon Description
Keyboard Provides all the features of a full-sized, computer keyboard. Speakers Provide audio output when headphones or amplified speakers are not
Power button Press to turn the power on or off. You can also configure the power
Multimedia panel (optional)
Touchpad Provides all the functionality of a mouse. Fingerprint reader
(optional) Status indicators Inform you when a drive is in use or when a button has been pressed
plugged in.
button for Sleep/Resume mode.
Use to control playback of CDs and DVDs. The panel includes a capacitive (touch) volume control.
Provides enhanced security.
that affects how the keyboard is used.
22

LCD panel

Optional webcam status indicator
Optional microphone
Optional webcam
Component Icon Description
www.gateway.com
Microphone (optional) Use to talk through when making Voice over Internet Protocol (VoIP) calls.
Webcam (optional) Use to let others see who they are communicating with when making VoIP
Webcam status indicator (optional)
Important: The optional microphone is only available when purchased with the optional webcam.
calls. Turns on when the webcam is turned on.
23
CHAPTER 1: System specifications
Hard drive/DVD
Caps lock
Num lock
Wireless network
A
1

Using the status indicators

Important
If none of the indicators are on, you may need to press FN+F1 to toggle the status
indicators on.
Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. The status indicators are located below the touchpad.
Indicator Icon Description
Wir el e ss n et w or k
Caps lock
Num lock
Hard drive/DVD
LED on - Optional wireless IEEE 802.11 radio is turned on.
LED off - Optional wireless IEEE 802.11 radio is turned of f.
LED on - Caps lock is turned on.
LED off - Caps lock is turned off.
LED on - Numeric keypad is turned on.
LED off - Numeric keypad is turned off.
LED blinking - Hard drive/DVD drive is being accessed.
LED off - Hard drive/DVD drive is not being accessed.
24

Using the keyboard

Function keys/ System keys
Navigation keys
FN
key
Windows key
Numeric keypad
Application key
Arrow keys
Y our notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows and function keys for specific system operations.

Key types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.
www.gateway.com
Key type Icon Description
Function keys Press these keys labeled F1 to F12 to perform actions in programs.
System keys Press these colored keys in combination with the F
Navigation keys Press these keys to move the cursor to the beginning of a line, to the
Numeric keypad Use these keys to type numbers. FN key Press the FN key in combination with a colored system key to perform
Windows key Press this key to open the Windows Start menu. This key can also be
Application key Press this key for quick access to shortcut menus and help assistants
Arrow keys Press these keys to move the cursor up, down, right, or left.
For example, pressing F1 may open help. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.
N key to perform
specific actions.
end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.
a specific action.
used in combination with other keys to open utilities like F (Search utility), R (Run utility), and E (Computer window).
in Windows.
25
CHAPTER 1: System specifications

System key combinations

When you press the FN key and a system key at the same time, your notebook performs the action identified by the text or icon on the key.
Press and hold FN, then press this system key...
6
To...
Toggle the status indicators on or off.
Turn the optional IEEE 802.11 wireless network radio on or of f. For more information, see “Wireless Ethernet Networking” in your online User Guide. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 communication devices are examples of devices that provide wireless communication. Important: The wireless network switch must be in the ON position for this button to work.
Enter Sleep mode or Hybrid Sleep mode. Press the power button to leave Sleep mode.
Toggle the notebook display in the following order:
The LCD
An external monitor or projector (a monitor or projector must be plugged into the monitor port or HDMI port on your notebook)
Both displays at the same time
Turn the optional Bluetooth radio on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. Bluetooth communication devices are examples of devices that provide wireless communication. Important: The wireless network switch must be in the ON position for this button to work.
26
F8
-
Increase the LCD panel brightness above the normal brightest setting. Use this feature in bright lighting situations, such as outside in bright sunlight.
+
Press a second time to decrease the brightness below the normal lowest brightness setting. Use this feature in dim lighting situations. Press a third time to return the display to the normal brightness setting. Important: Using this feature will affect battery performance.
Play or pause the CD or DVD.
Stop playing the CD or DVD.
www.gateway.com
Press and hold FN, then press this system key...
To...
Skip back one CD track or DVD chapter.
Skip ahead one CD track or DVD chapter.
Increase the brightness of the display.
Decrease the brightness of the display.
Increase volume.
Decrease volume.
Mute the sound. Press the key combination again to restore the sound.

Using the fingerprint reader

Your notebook may include a fingerprint reader that provides enhanced security and convenience. The fingerprint reader is located between the left and right touchpad buttons.
27
CHAPTER 1: System specifications
Gateway Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint features, Gateway Fingerprint Solution has incorporated protection against unauthorized access to your computer with centralized password management with Password vault, easy music player launching with Gateway Launch Music, secure Internet favorites via Gateway Launch Sites, and fast application/website launching and login with Gateway Launch Apps, while Gateway ProfileLaunch can launch up to three applications/websites from a single finger swipe.
Gateway Fingerprint Solution also allows you to navigate through web browsers and documents using Fingertip navigation. With Gateway Fingerprint Solution, you can now enjoy an extra layer of protection for your personal computer, as well as the convenience of accessing your daily tasks with a simple swipe of your finger!
For more information refer to the Gateway Fingerprint Solution help files.
To run the Gateway Fingerprint Solution program:
1 Click (Start), All Programs, Gateway, Fingerprint Solution, then click System
Settings.
2 Click Next to proceed through the tutorial.
28

Using the EZ Pad touchpad

Touchpad
Left button
Right button
Scroll zone
The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone.
www.gateway.com
When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through documents. Use of the scroll zone may vary from program to program.
You can use the EZ Pad left and right buttons below the touchpad to select objects.
29
CHAPTER 1: System specifications
To... Do this...
Move the pointer on the screen.
Select an object on the screen.
Start a pr o g r am or open a file or folder.
Access a shortcut menu or find more information about an object on the screen.
Move your finger around on the touchpad. If you run out of space and need to move the pointer farther, lift your finger, move it to the middle of the touchpad, then continue moving your finger.
Position the pointer over the object. Quickly press and release the left button once. This action is called clicking.
Position the pointer over the object. Press the left button twice in rapid succession. This action is called double-clicking.
Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking.
30
Move an object on the screen.
Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it.
www.gateway.com
Windows Hotstart
Instant On Audio
Instant On Video
Play/Pause
Stop
Skip
Skip ahead
Mute sound
Capacitive volume control

Using the optional multimedia panel

Button Description
Optional: Windows Hotstart—Turns on the notebook (if turned off) and opens Media Center (Windows Vista Home Premium or Windows Vista Ultimate) or Windows Media Player (Windows Vista Home Basic). Important: You can use this button if the notebook is turned on, turned off, or in Sleep or Hibernate mode. Important: You cannot use this button if you are logged on as a guest.
Instant on Audio—Opens Media Center (Windows Vista Home Premium or Windows Vista Ultimate) or Windows Media Player (Windows Vista Home Basic).
Instant on Video—Opens Media Center (Windows Vista Home Premium or Windows Vista Ultimate) or the DVD player program (Windows Vista Home Basic).
Play or pause the CD or DVD.
Stop playing the CD or DVD.
Skip back one CD track or DVD chapter. Skip ahead one CD track or DVD chapter. Mute the sound. Press again to restore the sound.
Capacitive volume control—Swipe your finger on the volume sensor strip to change the volume. To increase volume, move from the – towards the +. To decrease volume, move from the + towards the –. Tip:
You can start swiping at any point on the strip.
The duration of the swipe determines the amount of the change.
At the end of this swipe, if you keep your finger on the strip, the volume control continues to change in the same direction.
Tapping on the strip does not change the volume.
31

Using the webcam

Webcam
Status indicator
Microphone
You can use the optional webcam with many of the available Internet chat programs to add video and audio to your chat session. In addition, by using the software included with the webcam, you can take pictures or create video clips.
To use the webcam:
1 Click (Start), All Programs, Camera Assistant Software, then click Camera Assistant
Software. The Camera Assistant Toolbar opens.
-OR­Right-click (Camera assistant software) on the taskbar, then click Show Toolbar. The
Camera Assistant Toolbar opens.
CHAPTER 1: System specifications
Button Icon Description
Start camera Turns on the camera and opens the preview screen.
Effects Adds a decoration or border to your picture.
Properties Modifies properties such as zoom, backlight compensation, brightness,
Settings Selects the position of the toolbar or modifies the picture, video, or audio
Help Opens online help.
and contrast.
settings.
32
www.gateway.com
2 Click (Start camera). The Camera Assistant opens.
3 Click one of the following:
Button Icon Description
Snapshot Take a picture of what is currently in the preview screen.
Video recording Create a video recording.
Audio recording Create an audio recording.
Functions Change a setting or access online help.
Resolution Change the size of the picture.
Mute Turn audio capture on or off.
Effects Add a decoration or border to your picture.
33
CHAPTER 1: System specifications
34
CHAPTER 2

System utilities

BIOS Setup Utility
BIOS flash utility
Removing a password lock
Clearing password check and BIOS recovery
35
CHAPTER 2: System utilities
Phoenix SecureCore(tm) Setup Utility
Main
System Time:
System Date:
System BIOS Version:
CPU Type: CPU Speed: Cache Ram
Total Memory: S l o t 1 M e m o r y S l o t 2 M e m o r y
F1 Esc
Help Exit
Select Item Select Menu
Change Values Select Sub-Menu
-/+ Enter
F9 F10
Setup Defaults S a v e a n d E x i t
[] []
:10:10
06/04/2009
Vx.xx
Intel ® Core(TM)2 Duo CPU P8700 @ 2.53GHz
2.53GHz 3072 KB
4096 MB 2048 MB 2048 MB
10
Security
Boot
Exit
Advanced

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into the notebook’s BIOS (Basic Input/Output System). The notebook was shipped already properly configured and optimized. However, if the user encounters configuration problems, you may need to run Setup.
Important
Also see Chapter 4 “Troubleshooting” on page 139.
To run the BIOS Setup Utility:
1 Turn on the notebook. You will see Press <F2> to enter Setup at the bottom of the
screen.
2 Press F2. The BIOS Setup Utility opens.

Navigating the BIOS Setup Utility

There are six menu options in the BIOS Setup Utility: Information, Main, Advanced, Intel, Security, Boot, and Exit.
To use the BIOS Setup Utility:
To choose a menu, use the left and right arrow keys.
To choose an item, use the up and down arrow keys.
To change the value of a parameter, press F5 or F6.
A plus sign (+) indicates the item has sub-items. Press ENTER to expand this item.
Press ESC while you are in any of the menu options to go to the Exit menu.
In any menu, you can load default settings by pressing F9. You can also press F10
to save any changes made and exit the BIOS Setup Utility.
Important
Y ou can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this information carefully when making changes to parameter values. System information differs by model.
36

BIOS Setup Utility screens

Phoenix SecureCore(tm) Setup Utility
Main
System Time:
System Date:
System BIOS Version:
CPU Type: CPU Speed: Cache Ram
Total Memory: S l o t 1 M e m o r y S l o t 2 M e m o r y
F1 Esc
Help Exit
Select Item Select Menu
Change Values Select Sub-Menu
-/+ Enter
F9 F10
Setup Defaults S a v e a n d E x i t
[] []
:10:10
06/04/2009
Vx.xx
Intel ® Core(TM)2 Duo CPU P8700 @ 2.53GHz
2.53GHz 3072 KB
4096 MB 2048 MB 2048 MB
10
Security
Boot
Exit
Advanced
Important
The screens shown in this section are for informational purposes only. Screen
information varies by model, features ordered, and location.
Main screen
The Information screen allows the user to view a summary of your notebook hardware information.
www.gateway.com
Parameter Description System Time Sets the system time. The hours are displayed in a 24-hour format. System Date Sets the system date. System BIOS Version Displays system BIOS version. CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the speed of the CPU. Cache Ram Display the amount of cache memory. Total Memory Shows the total memory of the system. Slot 1 Memory Shows the memory size installed in slot 1 of the system. Slot 1 Memory Shows the memory size installed in slot 2 of the system.
IDE0 Model Name This field shows the model name of HDD installed on primary IDE
IDE0 Serial Number This field displays the serial number of HDD installed on primary IDE
master.
master.
37
CHAPTER 2: System utilities
Phoenix SecureCore(tm) Setup Utility
Main
Enable support for Legacy Universal Serial Bus
Legacy USB Support:
SATA Mode:
Quiet Boot:
No Execute Mode Mem Protection Intel ® Virtualization Technology
F1 Esc
Help Exit
Select Item Select Menu
Change Values Select Sub-Menu
-/+ Enter
F9 F10
Setup Defaults S a v e a n d E x i t
[]
[ ]
[Enabled]
[Enabled] [Enabled]
IDE
Enabled
Security
Boot
Exit
Advanced
Item Specific Help
Advanced screen
The Advanced screen allows the user to configure advanced notebook features.
The table below describes the parameters found on this screen.
Parameter Description Format/Option
Legacy USB Support Enable support for Legacy
SA T A Mode Control the mode in which the
Quiet Boot Display the logo screen
No Execute Mode Mem Protection
Intel Virtualization Technology
Universal Bus.
SATA controller should operate.
during boot. Prevent a malicious software
from taking over your system by running a malicious code in protected memory area.
When enabled, a VMM can utilize the additional hardware virtualization capabilities provided by this technology.
Enabled or Disabled
IDE or AHCI
Enabled or Disabled
Enabled or Disabled
Enabled or Disabled
38
www.gateway.com
Phoenix SecureCore(tm) Setup Utility
Main
F1 Esc
Help Exit
Select Item Select Menu
Change Values Select Sub-Menu
-/+ Enter
F9 F10
Setup Defaults S a v e a n d E x i t
Security
Boot
Exit
Item Specific Help
Supervisor Password c o n t r o l s a c c e ss o f th e whole setup utility. I t c a n b e u s e d t o b o o t u p w h e n P a s s w o r d on boot is enabled.
Supervisor Password s: User Password s:
S e t U s e r P a s s w o rd Set Password
Diskette access F i x e d d i s k b o o t s ec to r: P a s s w o r d o n B o o t:
i
i
HDD
Set Supervisor Password
Clear Clear
[Enter] [Enter]
[Supervisor] [Normal] [Disabled]
[]Enter
Advanced
Security screen
The Security screen contains parameters that help safeguard and protect your notebook from unauthorized use.
.
Important
Refer to “Removing a password lock” on page 47 if you need to know how to
remove a Hard Drive or BIOS Password.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter Description Option
Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is Shows the setting of the User password. Clear or Set Set Supervisor Password Press Enter to set the supervisor password. When
Set User Password Press Enter to set the user password. When a user
Set HDD Password Press Enter to set the HDD password. Diskette access When Supervisor or User Password is set, lets you
set, this password protects the BIOS Setup Utility from unauthorized access. The user cannot enter the Setup Utility without entering this password.
password is set, this password protects the BIOS Setup Utility from unauthorized changes. The user can enter the Setup Utility only and does not have the right to change the value of any parameters. If Password on Boot is enabled, the user must enter the user password each time the notebook is turned on or wakes from Sleep.
control access to diskette drives.
Supervisor or User
39
CHAPTER 2: System utilities
Parameter Description Option
Fixed disk boot sector Write protects boot sector on hard disk to protect
against viruses.
Password on Boot When Supervisor or User Password is set, lets you
control whether to enable or disable password entry on boot up.
Normal or Write Protect
Disabled or Enabled
Caution
When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may have to return your notebook to your dealer to reset it.
Setting a Password
Important
You must set a Supervisor password before you can set a User password.
To set the Supervisor password:
1 Press or to highlight Set Supervisor Password, then press ENTER. The Set
Supervisor Password box opens.
40
2 Type a password in the Enter New Password field. The password length cannot
exceed eight alphanumeric characters (A-Z, a-z, 0-9). The password is not case sensitive.
3 Retype the password in the Confirm New Password field.
Caution
Be very careful when typing your password because the characters do not
appear on the screen.
4 Press ENTER. After setting the password, the value of Supervisor Password changes
to Set.
5 Optional: you can enable the Password on Boot parameter.
www.gateway.com
6 When you are done, press F10 to save your password and exit the BIOS Setup Utility
or you can proceed to setting the User password.
To set the User password:
1 Press or to highlight Set User Password, then press ENTER. The Set User
Password box opens.
2 Type a password in the Enter New Password field. The password length cannot
exceed eight alphanumeric characters (A-Z, a-z, 0-9). The password is not case sensitive.
3 Retype the password in the Confirm New Password field.
Caution
Be very careful when typing your password because the characters do not
appear on the screen.
4 Press ENTER. After setting the password, the value of User Password changes to Set. 5 When you are done, press F10 to save your password and exit the BIOS Setup Utility .
Removing a Password
To remove a password:
1 Press or to highlight Set Supervisor Password or Set User Password, then press
ENTER. The Set Supervisor Password or Set User Password box opens.
2 Type the current password in the Enter Current Password field, then press ENTER. 3 Press ENTER twice without typing anything in the Enter New Password and Confirm
New Password fields. After removing the password, the value of Supervisor Password changes to Clear.
4 When you are done, press F10 to save your password and exit the BIOS Setup Utility .
41
CHAPTER 2: System utilities
Changing a Password
To change a password:
1 Press or to highlight Set Supervisor Password or Set User Password, then press
E
NTER. The Set Supervisor Password or Set User Password box opens.
2 Type the current password in the Enter Current Password field, then press ENTER.
Important
If you enter an incorrect current password, the screen displays the following.
Press E
NTER, then re-enter the current password.
42
3 Type a password in the Enter New Password field.
www.gateway.com
4 Retype the password in the Confirm New Password field.
Important
If you do not enter the same new password and confirm new password, the screen displays the following. Press E confirmation password.
NTER, then re-enter the new password and
5 Press ENTER. The screen displays the following.
6 Press ENTER. 7 When you are done, press F10 to save your password and exit the BIOS Setup Utility .
43
CHAPTER 2: System utilities
Phoenix SecureCore(tm) Setup Utility
Item Specific Help
U s e < > o r < > t o select a device, then p r e s s < F 6 > t o m o v e it u p t h e l i s t , o r < F 5 > t o m o v e i t d o w n t h e list. Press <Esc> to escape the menu.
Boot priority order:
F1 Esc
Help Exit
Select Item Select Menu
Change Values Select Sub-Menu
-/+ Enter
F9 F10
Setup Defaults S a v e a n d E x i t
2: 3:
5: 6: 7: 8:
: XXXXXXXXXXXXXXXXX
USB HDD:
4 : U S B F D D :
U S B C D / D V D R O M : P C I S C S I : Network Boot:
1: CD/DVD: XXXXXXXXXXXXXXXXX
IDE0
Main
Security
Boot
Exit
Advanced
Excluded from boot order:
: U S B K E Y:
Phoenix SecureCore(tm) Setup Utility
Item Specific Help
E x i t S y s t e m S e t up a nd save your changes to CMOS.
F1 Esc
Help Exit
Select Item Select Menu
Change Values Select Sub-Menu
-/+ Enter
F9 F10
Setup Defaults S a v e a n d E x i t
Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes
Exit Saving Changes
Main
Security
Boot
Exit
Advanced
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices include the onboard hard disk drive and the optical drive. Follow the instructions in Item Specific Help to change to boot order of the notebook devices.
Exit
The Exit screen contains options for leaving the BIOS Setup Utility and starting Windows.
44
www.gateway.com
The table below describes the options on this screen.
Option Description
Exit Saving Changes Exit the BIOS Setup Utility and save your changes to CMOS. Exit Discarding Changes Exit the BIOS Setup Utility without saving your changes to CMOS. Load Setup Default Load default values for all SETUP items. Discard Changes Load previous values from CMOS for all SETUP items. Save Changes Save your changes to CMOS.
45

BIOS flash utility

Use the BIOS flash memory update for the following conditions:
Install new versions of system programs.
Install a new BIOS with updated features or options.
Restore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM.
Important
Make sure that emm386.exe and himem.sys are not loaded into memory when using
Phlash.
Caution
Use the AC adapter power supply when you run the Phlash or Nkbcf utility. If the battery pack does not contain enough power to finish flashing the BIOS, the notebook may not boot because the BIOS was not completely loaded.
To use Phlash to update the BIOS:
1 Boot your notebook into native MS-DOS mode. 2 Make sure that emm386.exe and himem.sys are not loaded into system memory. 3 From the CD-ROM drive, type the DOS command Phlash16 <rom-file name>
/c/x/mode=3.
4 Press ENTER. Phlash runs automatically.
CHAPTER 2: System utilities
To use Nkbcf to update the Keyboard BIOS:
1 Boot your notebook into native MS-DOS mode. 2 Make sure that emm386.exe and himem.sys are not loaded into system memory. 3 From the CD-ROM drive, type the DOS command NKBCF <kbc-file name>. 4 Press ENTER. Nkbcf runs automatically.
46
www.gateway.com

Removing a password lock

This section provides you with instructions to remove a hard drive or Supervisor password lock.

Removing a HDD password lock

If you type the wrong HDD password three times in a row, the error message Hdd password
error code
To solve a HDD password locked problem, do as follows:
1 Run the program unlock6.exe 2 Key in unlock6 XXXXX 00 (XXXXX is the HDD password error code). 3 Select 2. 4 The master password will be displayed. Write down the master password. 5 Reboot the system and key in the master password.
is displayed on the screen and the HDD is locked.
47
CHAPTER 2: System utilities
G116

Clearing password check and BIOS recovery

This section provides you with the standard operating procedures for clearing passwords and performing BIOS recovery on this system. This system provides one Hardware Open Gap on the mainboard for clearing password check, and one hotkey for enabling BIOS Recovery.

Clearing Password Check

Hardware Default Setting Operation Description Gap Open (Normal) Short (Clearing Password Check)
If users set a BIOS password (Supervisor Password and/or User Password) for security reasons, the BIOS will ask for the password during system POST or when the system enters the BIOS Setup menu. However, once it is necessary to bypass the password check, users need to short the HW Gap to clear the password.
Follow these steps:
1 Power off the system, and remove the hard drive, AC adapter, and battery from the
system.
2 Remove the memory bay cover. 3 The HW Gap (G116) near the wireless LAN connector. 4 Use an electric conductivity tool to short the two points of the HW Gap. Make sure
you do not touch or damage any other components.
5 Plug in AC, keep the short condition on the HW Gap, and press Power Button to
power on the system till BIOS POST finish. Then remove the tool from the HW Gap.
6 Replace the memory bay cover. 7 Restart system. Press F2 key to enter BIOS Setup menu.
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8 If there is no password request, the BIOS Password is cleared. Otherwise, please
follow the steps and try again.
Important
The steps are only for clearing BIOS Password (Supervisor Password and
User Password).

BIOS Recovery by Crisis Disk

BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one if the previous BIOS flashing process failed.
The system provides a function hotkey: Fn+Esc to enable BIOS Recovery process when system is powered on during BIOS POST . T o use this function, it is strongly recommended to have the AC adapter and battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot Block.
Before proceeding, prepare a Crisis Disk (refer to) and keep it ready in hand.
Steps for BIOS Recovery by Crisis Disk:
Follow the steps below:
1 Power Off system. 2 Connect a removable USB storage device containing the Crisis Disk to a USB port
connected to the BIOS flash failed system.
3 In the power-off state, press and hold Fn+Esc, then press the power button. The
system should be powered on with Crisis BIOS Recovery process.
4 BIOS Boot Block starts to restore the BIOS code from the Crisis floppy disk to BIOS
ROM on the failed machine.
5 After the Crisis flashing process is finished, the system will restart.
After the Crisis Recovery process is finished, the system should be powered on with successful and workable BIOS. Then a person can update the latest version BIOS for this machine by regular BIOS flashing process.
Steps for Creating the Crisis Disk in W indows XP/V ista
Follow these steps to create the Crisis Disk:
1 Prepare a removable USB storage device (size greater than 10MB). Note that all
data on the USB storage device will be cleared during the creation of the Crisis Disk.
2 Set up another computer loaded with Windows XP or Vista operating system.
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CHAPTER 2: System utilities
3 Decompress the Crisis Package Source. Select WINCRIS.EXE and then select Run
as administrator under Vista.
4 Keep the default settings and then click on the Start button.
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5 When the pop-up warning dialog box appears, press OK to continue creating the
Crisis Disk.
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6 The Crisis Disk will be created after a few seconds.
7 Press No if you do not want to create another Crisis Disk.
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CHAPTER 2: System utilities
8 Reconnect the USB removable storage device and check if it contains the 3 files
shown in the following figure.
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CHAPTER 3

Replacing notebook components

Preventing static electricity discharge
Preparing your work space
T ools required
Preparing the notebook
Adding or replacing memory modules
Replacing the IEEE 802.11 wireless card
Replacing the CMOS battery
Replacing the hard drive
Replacing the optical drive
Replacing the keyboard cover
Replacing the keyboard
Replacing the inverter
Replacing the webcam
Replacing the lid latches
Replacing the LCD assembly
Replacing the LCD panel
Replacing the LCD panel hinges and bracket
Replacing the LCD assembly lid
Replacing the palm rest
Replacing the touchpad board
Replacing the touchpad button board
Replacing the fingerprint reader
Replacing the Bluetooth module
Replacing the modem
Replacing the speakers
Replacing the system board and VGA cooling
assembly
Replacing the modem jack/USB board
Replacing the fan(s)
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CHAPTER 3: Replacing notebook components

Preventing static electricity discharge

Warning
To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, remove the battery, and unplug the power cord, and network cable before opening the case.
Warning
To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.
Important
Before performing maintenance on the notebook, you should read and understand the information in this section.
The components inside your notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).
Before performing maintenance on the notebook, follow these guidelines:
Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam.
Remove components from their antistatic bags only when you are ready to use them.
Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.
Always hold components by their edges. A void touching the edge connectors. Never
slide components over any surface.
Wear a grounding wrist strap (available at most electronics stores) and attach it to
a bare metal part of your workbench or other grounded connection.
Touch a bare metal surface on your workbench or other grounded object.

Tape

Some of the procedures in this guide involve removing tape that holds cables or components. Two types of tape are used in this notebook:
Mylar, non-conductive tape is typically transparent, with a red or brown tint.
Conductive tape is typically grey or silver.
If the existing tape cannot be reused, replace it with the same type (conductivity) of tape. Both types of replacement tape should be non-ESD generating tape.
Do not use cellophane tape.
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Preparing your work space

Before performing maintenance on the notebook, make sure that your work space and the notebook are correctly prepared.
Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat.
Use a stable and strong table, and make sure that the table top is large enough to
hold each component as you remove it.
Use bright lighting to make part identification easier.
Keep your work surface free from clutter and dust that may damage components.
Use a magnetized screwdriver for removing screws.
When removing components that are attached to the notebook by a cable, unplug
the cable before removing the screws, when possible, to avoid damaging the cable.
As you remove components and screws, lay them toward the rear of your work
surface (behind the notebook) or far enough to the side that your arms do not accidentally brush them onto the floor.
To help keep track of screws, try the following:
Place each component’s screws in their own section of a parts sorter.
Place each component’s screws next to the component on your work surface.
Print the first page of each task, then place the page toward the rear of your
work surface. As you remove screws, place the screws in their respective boxes on the page.
After loosening screws that are deeply recessed in a hole (for example, on the
bottom of the base assembly), you can leave the screws in the holes if you place small pieces of masking tape over the hole openings. When reassembling the component, just remove the tape and tighten the screws.
When you place flat-headed screws on your work surface, stand them on their
heads to prevent the screws from rolling off the table.
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CHAPTER 3: Replacing notebook components

T ools required

To disassemble the notebook, you need the following tools:
v
Wrist grounding strap and conductive mat for preventing electrostatic discharge
v
v
v
v
Flat screwdriver
Phillips screwdriver
Scribe or non-marring tool
Tweezers
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Preparing the notebook

To prepare the notebook for maintenance:
1 Make sure that the disc drive is empty. 2 Turn off the notebook. 3 Close the LCD panel. 4 Disconnect the AC adapter, and network cable. 5 Disconnect all peripheral devices connected to the notebook and remove any Express
Cards and memory cards.
6 Remove the battery. For more information, see “Removing the battery” on page 57.

Removing the battery

To remove the battery:
1 Turn the notebook over so the bottom is facing up. 2 Slide the battery lock to the unlocked position .
3 Slide the battery release latch, then slide the battery out of the notebook.
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CHAPTER 3: Replacing notebook components
Phillips #0 screwdriver

Adding or replacing memory modules

Important
Use only memory modules designed for this Gateway notebook.

Tools you need to complete this task:

To add or replace memory modules:
1 Complete the steps in “Preparing the notebook” on page 57. 2 Loosen the memory bay cover screws (these screws cannot be removed).
58
3 Use the thumb notch to lift the memory bay cover, then remove it. Be careful not
to break off the tabs located on the end of the cover opposite the thumb notch.
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4 If you are removing a module, gently press outward on the clip at each end of the
memory module until the module tilts upward.
5 Pull the memory module out of the slot.
6 Hold the new or replacement module at a 30-degree angle and press it into the empty
memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay.
7 Press the card down until it clicks into place. 8 Replace the memory bay cover, then tighten the cover screws.
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CHAPTER 3: Replacing notebook components
Phillips #0 screwdriver
Cooling
assembly
bay

Replacing the main cooling assembly

v

Tools you need to complete this task:

Additional materials you need to complete this task:

X-23-7762 thermal grease
To replace the main cooling assembly:
1 Complete the steps in “Preparing the notebook” on page 57. 2 Loosen the memory bay cover screws (these screws cannot be removed).
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1
2
4
5
3
3 Use the thumb notch to lift the memory bay cover, then remove it. Be careful not
to break off the tabs located on the end of the cover opposite the thumb notch.
4 Loosen or remove the screws that secure the main cooling assembly to the system
board in the order shown.
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CHAPTER 3: Replacing notebook components
Thermal Grease
Thermal Pad
5 At the same time as you lift, move the main cooling assembly away from the side
of the notebook, then remove the main cooling assembly.
6 Remove any thermal grease residue from the processor using a soft cloth and
isopropyl alcohol.
7 Place new thermal grease on the processor. Use only enough to cover the CPU die. 8 Make sure a thermal pad is placed between the main cooling assembly and other
components as shown.
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9 Insert the new main cooling assembly into the notebook.
10 Tighten the screws that secure the main cooling assembly to the system board.
Reverse the order shown in Step 4.
Caution
When tightening the main cooling assembly’s screws into the numbered
holes, tighten them in numerical order.
11 Replace the cooling assembly bay cover, then tighten the cover screws.
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Phillips #0 screwdriver
Flat-blade driver

Replacing the processor

v

Tools you need to complete this task:

Additional materials you need to complete this task:

X-23-7762 thermal grease
To replace the processor:
1 Complete the steps in “Preparing the notebook” on page 57. 2 Remove the cooling assembly by following the steps in “Replacing the main cooling
assembly” on page 60.
3 Use a flat-blade screwdriver to turn the processor lock screw 1/4-turn
counter-clockwise.
4 Remove the old processor from the system board.
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CHAPTER 3: Replacing notebook components
Thermal Grease
Thermal Pad
5 Install the new processor onto the system board making sure that Pin 1 on the
processor (indicated by the silk-screened arrow on the corner of the processor) aligns with Pin 1 on the processor socket (indicated by the absence of a pin hole in the processor socket), then use a flat-blade screwdriver to turn the processor lock screw 1/4-turn clockwise.
6 Remove any thermal grease residue from the cooling assembly using a soft cloth
and isopropyl alcohol.
7 Place new thermal grease on the processor. Use only enough to cover the CPU die. 8 Make sure a thermal pad is placed between the cooling assembly and other
components as shown.
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9 Replace the cooling assembly by following the instructions in “Replacing the main
cooling assembly” on page 60.
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Phillips #0 screwdriver

Replacing the IEEE 802.1 1 wireless card

Tools you need to complete this task:

Screws removed during this task:

2 blackM2x3 (IEEE 802.11 wireless card)
To replace the IEEE 802.11 wireless card:
1 Complete the steps in “Preparing the notebook” on page 57. 2 Loosen the memory bay cover screws (these screws cannot be removed).
3 Use the thumb notch to lift the memory bay cover, then remove it. Be careful not
to break off the tabs located on the end of the cover opposite the thumb notch.
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CHAPTER 3: Replacing notebook components
4 Unplug the antenna cables. Note which color cable is connected to each of the
connectors.
Important
The number of antenna cables varies by the type of wireless network used by the notebook. IEEE 802.11N cards typically have two antenna cables. Other types of wireless network cards typically have three antenna cables.
5 Remove the wireless card screws.
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6 Pull the card out of the slot.
7 Move the antenna cables out of the way. 8 Hold the new card at a 30-degree angle and slide it into the empty slot. This card
is keyed so it can only be inserted in one direction. If the card does not fit, make sure that the notch in the card lines up with the tab in the card slot.
9 Replace the screws removed in Step 5. 10 Reattach the antenna cables to the connectors. 11 Replace the bay cover, then tighten the cover screws.
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CHAPTER 3: Replacing notebook components
Flat-blade driver Scribe or non-marring tool- OR -
Phillips #0 screwdriver

Replacing the CMOS battery

Important
Use only CMOS batteries designed for this Gateway notebook.
v

Tools you need to complete this task:

Screws removed during this task:

2 blackM2x3 (IEEE 802.11 wireless card)
To replace the CMOS battery:
1 Complete the steps in “Preparing the notebook” on page 57. 2 Remove the optional IEEE 802.11 wireless card by following the instructions in
“Replacing the IEEE 802.11 wireless card” on page 65.
3 Disconnect the old battery from the system board.
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Lift the old battery off of the system board.
Important
The battery is held in place by double-sided tape.
Connect the new battery to the system board, then place the battery on the
system board.
Important
Use double-sided tape to hold the new battery in place.
4 Replace the optional IEEE 802.11 wireless card by following the instructions in
“Replacing the IEEE 802.11 wireless card” on page 65.
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Phillips #0 screwdriver

Replacing the hard drive

Tools you need to complete this task:

Screws removed during this task:

1 chrome M3x3 (Hard drive bracket)
To replace the hard drive:
1 Complete the steps in “Preparing the notebook” on page 57.
2 Loosen the hard drive bay cover screws (these screws cannot be removed).
3 Use the thumb notch to lift the hard drive bay cover, then remove it. Be careful not
to break off the tabs located on the end of the cover opposite the thumb notch.
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CHAPTER 3: Replacing notebook components
4 Using the plastic tab, slide the hard drive you are replacing, then remove it.
5 If your new hard drive already includes the hard drive bracket, go to step Step 10.
-OR­If you need to move the hard drive bracket from your old hard drive to your new
hard drive, go to step Step 6.
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6 Remove the screws that secure the hard drive to the hard drive bracket.
7 Remove the bracket from the old drive.
8 Insert the new drive label side up onto the bracket so the screw holes line up.
9 Replace the screws that secure the bracket to the drive.
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CHAPTER 3: Replacing notebook components
10 Slide the new hard drive kit into your notebook. 11 Replace the cover, then tighten the screws.
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Flat-blade driver Scribe or non-marring tool
- OR -
Phillips #0 screwdriver

Replacing the optical drive

v

Tools you need to complete this task:

Screws removed during this task:

1 black M2.5×5 (Optical drive)
To replace the optical drive:
1 Complete the steps in “Preparing the notebook” on page 57.
2 Remove the rubber insert from the bottom of the notebook.
3 Remove the screw that secures the DVD drive to your notebook.
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CHAPTER 3: Replacing notebook components
4 Carefully slide the drive out of the drive bay.
Tip
Use a small screwdriver or other pointed tool to push on the DVD bracket
and slide the drive out of the bay.
5 Slide the new DVD drive into the drive bay. Make sure that the drive fits securely
in the bay.
6 Replace the screw removed in Step 3.
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Flat-blade driver Scribe or non-marring tool
- OR -
Phillips #0 screwdriver

Replacing the keyboard cover

v

Tools you need to complete this task:

Screws removed during this task:

2 black M2.5×3 (Keyboard cover)
To replace the keyboard cover:
1 Complete the steps in “Preparing the notebook” on page 57.
2 Remove the two keyboard cover screws from the inside of the battery compartment.
3 Use a plastic screw driver to release the latches.
4 Turn your notebook over so the top is facing up.
5 Open the LCD panel to the fully opened position.
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CHAPTER 3: Replacing notebook components
6 Insert the small flat-blade screwdriver under each of the hinge covers and gently
pry them up.
7 Pull the cover off the notebook by lifting the back corners of the cover. Be careful
to not damage the LCD panel.
Caution
The cover is connected to the notebook by one or more cables. Do not pull
on the cables.
8 Place the keyboard cover below the LCD screen to access the cable that need to be
remove.
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9 Slide the black clip to the back of the notebook, then slide the cable out of the clip.
Be careful not to touch or damage any other components.
10 Remove the old keyboard cover. 11 Make sure the black keyboard cover connector clip is fully moved toward the back
of the notebook, insert the cable into the connector, then slide the black clip forward to lock the connector in place.
Important
The cable is correctly oriented if it is not twisted.
12 Replace the keyboard cover by first inserting the tabs located on the front of the
cover into the slots provided, then pressing down on the back. Press down on the cover in several places until it clicks in place. The cover is correctly mounted when you can run you finger along the cover and find no loose spots. The cover should be flat all the way across.
Caution
If the cover is not correctly replaced, your notebook could be damaged when
you try to close the LCD panel.
13 Close the LCD panel. 14 Turn your notebook over so the bottom is facing up. 15 Replace the screws removed in Step 2.
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CHAPTER 3: Replacing notebook components
Flat-blade driver Scribe or non-marring tool
- OR -
Phillips #0 screwdriver
Long screws

Replacing the keyboard

v

Tools you need to complete this task:

Screws removed during this task:

2 black M2.5×3 (Keyboard cover)
3 black M2.5x3 (Keyboard)
2 long black (Keyboard)
To replace the keyboard:
1 Complete the steps in “Preparing the notebook” on page 57. 2 Remove the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
3 Remove the five keyboard screws.
Important
Note the location of the long screw.
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4 Lift the back edge of the keyboard slightly, then slowly slide it toward the LCD
panel to release the keyboard retaining tabs located on the front edge of the keyboard.
5 Slide the keyboard connector clip to the back of the notebook or lift the connector
clip off of the cable, then slide the cable out of the clip. Be careful not to touch or damage any other components.
6 Place the new keyboard keys-up on your notebook with the space bar toward you.
7 Make sure the keyboard connector clip is fully moved toward the back of the
notebook or lifted into the raised position, insert the cable into the connector, then slide the clip forward or downward to lock the connector in place.
Important
The keyboard cable is correctly oriented if it is not twisted.
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CHAPTER 3: Replacing notebook components
8 Insert the tabs on the front edge of the keyboard into the slots under the palm rest.
You may need to press down on the keyboard keys along the front edge of the keyboard to seat the retaining tabs into their corresponding slots.
9 Gently press the keyboard down until it is flat all the way across. The keyboard
should easily fall into place. Be careful to not damage the LCD panel.
10 Replace the screws removed in Step 3. 11 Replace the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
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Flat-blade driver Scribe or non-marring tool
- OR -
Phillips #0 screwdriver

Replacing the inverter

v

Tools you need to complete this task:

Screws removed during this task:

2 black M2.5×3 (Keyboard cover)
6 black M2.5×8 (LCD front panel)
2 black M2.5×5 (inverter)
To replace the inverter:
1 Complete the steps in “Preparing the notebook” on page 57.
2 Remove the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
3 Open the LCD panel to the fully open position.
4 Remove the rubber inserts from the front of the LCD panel assembly.
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CHAPTER 3: Replacing notebook components
5 Remove the screws from the front of the LCD panel assembly.
6 Carefully separate the front and back of the LCD panel assembly.
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7 Remove the screws connecting the inverter to the LCD panel lid.
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8 Lift the inverter from the LCD panel assembly, then turn it over. Take note of the
latch securing the inverter.
9 Disconnect the connectors from the old inverter and connect them to the new
inverter.
10 Align the new inverter with the screw holes, then replace the screws removed in
Step 7.
11 Press the LCD panel front and back together. Press the two halves together in several
places until they click in place. You should find no loose spots or spots where the two halves do not meet.
Important
If the LCD front panel backing have a double-sided tape when removing,
don’t forget to replace it with a new one when putting back.
12 Replace the LCD panel assembly screws removed in Step 5. 13 Replace the rubber inserts removed in Step 4. 14 Replace the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
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CHAPTER 3: Replacing notebook components
Flat-blade driver Scribe or non-marring tool
- OR -
Phillips #0 screwdriver

Replacing the webcam

v

Tools you need to complete this task:

Screws removed during this task:

2 black M2.5×3 (Keyboard cover)
6 black M2.5×8 (LCD front panel)
2 black M2×3 (Webcam)
To replace the webcam:
1 Complete the steps in “Preparing the notebook” on page 57. 2 Remove the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
3 Open the LCD panel to the fully open position. 4 Remove the rubber inserts from the front of the LCD panel assembly.
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5 Remove the screws from the front of the LCD panel assembly.
6 Carefully separate the front and back of the LCD panel assembly.
7 Disconnect the webcam cable from the webcam.
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CHAPTER 3: Replacing notebook components
8 Remove the screws that connect the webcam bracket to the LCD panel assembly.
9 Remove the old webcam. 10 Install the new webcam. 11 Replace the screws that were removed in Step 8. 12 Reconnect the webcam cable. 13 Press the LCD panel front and back together. Press the two halves together in several
places until they click in place. You should find no loose spots or spots where the two halves do not meet.
Important
If the LCD front panel backing have a double-sided tape when removing,
don’t forget to replace it with a new one when putting back.
14 Replace the LCD panel assembly screws removed in Step 5. 15 Replace the rubber inserts removed in Step 4. 16 Replace the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
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Flat-blade driver Scribe or non-marring tool
- OR -
Phillips #0 screwdriver

Replacing the lid latches

v

Tools you need to complete this task:

Screws removed during this task:

2 black M2.5×3 (Keyboard cover)
6 black M2.5×8 (LCD front panel)
2 black M2.5×5 (Lid latches)
To replace the lid latches:
1 Complete the steps in “Preparing the notebook” on page 57. 2 Remove the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
3 Open the LCD panel to the fully open position. 4 Remove the rubber inserts from the front of the LCD panel assembly.
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CHAPTER 3: Replacing notebook components
5 Remove the screws from the front of the LCD panel assembly.
6 Carefully separate the front and back of the LCD panel assembly.
88
7 Remove the screws that connect the lid latches to the LCD panel assembly.
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8 Remove the old lid latches.
9 Install the new lid latches. 10 Replace the screws that were removed in Step 8. 11 Press the LCD panel front and back together. Press the two halves together in several
places until they click in place. You should find no loose spots or spots where the two halves do not meet.
Important
If the LCD front panel backing have a double-sided tape when removing,
don’t forget to replace it with a new one when putting back.
12 Replace the LCD panel assembly screws removed in Step 5. 13 Replace the rubber inserts removed in Step 4. 14 Replace the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
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CHAPTER 3: Replacing notebook components
Flat-blade driver Scribe or non-marring tool
- OR -
Phillips #0 screwdriver

Replacing the LCD assembly

v

Tools you need to complete this task:

Screws removed during this task:

2 black M2.5×3 (Keyboard cover)
6 black M2.5×8 (LCD front panel)
3 black M2.5x3 (Keyboard)
2 long black (Keyboard)
2 black M2.5×8 (Hinge bottom)
2 black M2.5×8 (Hinge top)
To replace the LCD assembly:
1 Complete the steps in “Preparing the notebook” on page 57. 2 If the notebook has wireless networking built in, unplug the wireless antennas by
following the steps in “Replacing the IEEE 802.11 wireless card” on page 65.
3 Remove the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
4 Remove the keyboard by following the steps in “Replacing the keyboard” on
page 78.
5 Remove the screws on the bottom that secure the LCD panel hinges to the chassis.
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6 Turn the notebook over so the top is facing up. 7 Carefully open the LCD panel to the fully-open position.
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8 Detach the LCD cable from the system board and the tape securing it. Make sure
that you grasp the plastic connector carefully and pull to unplug the LCD video cable from the notebook.
Caution
The LCD video cable connector is fragile.
9 Taking care to note the cables’ routing and positions as they are installed from
Gateway, pull the antenna cables out from under the system board, then slide the antenna cables and LCD cables out from under the retaining clips. Release it from the latches and remove any tape that may be securing the cables.
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CHAPTER 3: Replacing notebook components
10 Remove the screws on the top that secure the LCD panel hinge to the chassis.
11 Lift the LCD panel assembly up and away from the notebook.
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12 Place the new LCD panel assembly onto the notebook, then replace the hinge screws
removed in Step 10.
13 Slide the antenna cables through the retaining clips, under the system board, then
into the wireless bay.
14 Lay the LCD cable along the flat area under the keyboard, then plug it into the
notebook. Run your finger along the cable to re-stick the cable to the notebook.
15 Replace any tape that held the antenna wires. 16 Close the LCD panel, turn the notebook over so the bottom is facing up, then replace
the bottom hinge screws removed in Step 5.
17 Replace the keyboard by following the steps in “Replacing the keyboard” on
page 78.
18 Replace the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
19 Turn the notebook over so the bottom is facing up. 20 Reconnect the antenna wires to the wireless card by following the steps in
“Replacing the IEEE 802.11 wireless card” on page 65.
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21 Replace the wireless bay cover by following the steps in “Replacing the IEEE 802.11
wireless card” on page 65.
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CHAPTER 3: Replacing notebook components
Flat-blade driver Scribe or non-marring tool
- OR -
Phillips #0 screwdriver

Replacing the LCD panel

v

Tools you need to complete this task:

Screws removed during this task:

2 black M2.5×3 (Keyboard cover)
6 black M2.5×8 (LCD front panel)
3 black M2.5x3 (Keyboard)
2 long black (Keyboard)
2 black M2.5×8 (Hinge bottom)
2 black M2.5×8 (Hinge top)
6 black M2.5×8 (LCD front panel)
4 black M2.5x5 (LCD panel to LCD panel lid)
2 black M2.5×5 (inverter)
2 black M2×3 (Webcam)
2 black M2.5×5 (Lid latches)
To replace the LCD panel:
1 Complete the steps in “Preparing the notebook” on page 57. 2 If the notebook has wireless networking built in, unplug the wireless antennas by
following the steps in “Replacing the IEEE 802.11 wireless card” on page 65.
3 Remove the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
4 Remove the keyboard by following the steps in “Replacing the keyboard” on
page 78.
5 Remove the LCD assembly by following the steps in “Replacing the LCD assembly”
on page 90.
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