Gateway 1400 schematic

Download

P-79

SERVICEGUIDE

Revision History

Please refer to the table below for the updates made on the P-79 service guide.

Date Chapter Updates

Service guide files and updates are available on the ACER/CSD web. For more information, refer to http://csd.acer.com.tw

© 2009 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies.

PRINTED IN TAIWAN

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

System block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Hardware specifications and configurations . . . . . . . . . . . . . . . . . . . . . . . 6

Notebook product tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

BIOS flash utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Removing a password lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Clearing password check and BIOS recovery . . . . . . . . . . . . . . . . . . . . 48

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Preparing your work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Preparing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Replacing the main cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Replacing the IEEE 802.11 wireless card . . . . . . . . . . . . . . . . . . . . . . . 65

Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Replacing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Replacing the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Replacing the inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Replacing the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Replacing the lid latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Replacing the LCD assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Replacing the LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Replacing the LCD panel hinges and bracket . . . . . . . . . . . . . . . . . . . . 98

Replacing the LCD assembly lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Replacing the palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Replacing the touchpad board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Replacing the touchpad button board . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Replacing the fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Replacing the Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Replacing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Replacing the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Replacing the system board and VGA cooling assembly . . . . . . . . . . 125

Replacing the modem jack/USB board . . . . . . . . . . . . . . . . . . . . . . . . 132

Replacing the fan(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Diagnosing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

System test procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Power-On Self-Test (POST) error message . . . . . . . . . . . . . . . . . . . . . 143

Index of error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Phoenix BIOS beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Contents

Symptom-to-FRU error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Intermittent problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

System board top connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

System board bottom connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Exploded diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

FRU list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Microsoft® Windows Vista® Environment Test . . . . . . . . . . . . . . . . . 182

www.gateway.com

iii

Contents

CHAPTER 1

System specifications

• Preface

• Features

• System block diagram

• Hardware specifications and configurations

• Notebook product tour

Preface

Conventions

The following conventions are used in this manual:

Warning

Indicates a potential for personal injury.

Caution

Indicates a potential loss of data or damage to equipment.

Important

Indicates information that is important to know for the proper completion of a

procedure, choice of an option, or completing a task.

General information

Before using this information and the product it supports, read the following general information.

This service guide provides you with all technical information relating to the basic configuration decided for Acer’s global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities). These localized features are not covered in this generic service guide. In such cases, contact your regional offices or the responsible personnel/channel to provide you with further technical details.

When ordering FRU parts: Check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide.

Acer-authorized Service Providers: Your Acer office may have a different part number code to those given in the FRU list of this printed service guide. You must use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

CHAPTER 1: System specifications

Features

Platform

• Intel

• Core Logic: Intel GM45 Northbridge, Intel ICH9ME Southbridge

• Wireless: Intel WiFi Link 5100

Core™2 Duo processor (2.53GHz) or Intel® Core™2 Quad processor (2.0

GHz) with 1066 MHz FSB.

System Memory

• Dual-Channel DDR2 SDRAM support

• Up to 8GB of DDR2 800/1066 MHz memory, upgradeable using two SO-DIMM

modules

www.gateway.com

Display and graphics

• 17.1" WXGA+ TFT LCD display panel

• VGA Memory:

• NVidia N10E-GT 1 with 1024 MB memory

• Dual independent display support

• Supported screen resolution

• 800 x 600, 1024 x 768, 1152 x 864, 1280 x 720, 1280 x 768, 1280 x 800, 1360

x 768, 1140 x 900

• 16.7 million colors

• MPEG-2/DVD hardware-assisted capability (acceleration)

• MPEG-2/DVD decoding (for selected models)

• WMV9 (VC-1) support (acceleration)

• WMV9 (VC-1) and H.264 (AVC) decoding (for selected models)

• HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth

Digital Content Protection) support

Storage subsystem

• Industry standard 2.5” 120–500GB or higher 9.5mm height hard disk drive

• Optical drive options:

• Blu-ray Disc™/DVD-Super Multi double-layer drive

• DVD-Super Multi double-layer drive

• 5-in-1 card reader, supporting Secure Digital™ (SD), MultiMediaCard (MMC),

Memory Stick

(MS), Memory Stick PRO™ (MS PRO), xD-Picture Card™ (xD)

Input devices

• 103-key keyboard, 2.5 mm (minimum) key travel

• Twelve function keys, four cursor keys, two Windows

• Touchpad pointing device

• Media keys on optional multimedia panel

Audio

• Two built-in stereo speakers

• High-definition audio support

• MS-Sound compatible

• Built-in microphone on webcam

keys

CHAPTER 1: System specifications

Communication

• Integrated webcam

• WLAN: Intel

• WPAN: Bluetooth

• LAN: 10/100/1000 Ethernet

WiFi Link 5100 a/b/g/n

2.0+EDR (Enhanced Data Rate)

I/O Ports and devices

• USB (three)

• External display (VGA) port

• eSATA port

• Ethernet (RJ45)

• Headphone/SPDIF Audio Out

• Microphone in

• DC in jack for AC adapter

• PCMCIA slot (Type II)

• ExpressCard™/54 slot

• Fingerprint reader (optional)

• 5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)

• HDMI™ port with HDCP support

Security

• Kensington lock slot

Environment

• Temperature:

• Operating: 32 °F to 90 °F (0 °C to 35 °C)

• Non-operating: -4 °F to 140 °F (-20 °C to 60 °C)

• Humidity (non-condensing):

• Operating: 10% to 90%

• Non-operating: 5% to 95%

Dimension and W eight

• Dimension: 400 mm x 295 mm x 42.8 mm

• Weight: 4.20 kg.

www.gateway.com

System block diagram

CHAPTER 1: System specifications

Hardware specifications and configurations

CPU

Item Specification

CPU type Intel Core 2 Duo or Intel Core 2 Quad Mobile Processor Core logic Intel GM45 + ICH9M CPU package Socket-P, µ FCPGA CPU core voltage 1.0375V to 1.3V

Controllers

Item Controller

Core logic Intel GM45 + ICH9ME VGA NVidia N10E-GT 1 LAN Marvell 88E8057 USB 2.0 Intel ICH9ME Super I/O controller Bluetooth Foxconn BRM2046 Wireless 802.11 ExpressCard Intel ICH9ME Memory Card Reader RTS5158 Audio Codec Conexant CX2056-15Z

■

Intel WiFi Link 5100

Realtek ALC269X

BIOS

Item Specification

BIOS vendor Phoenix BIOS Version V1.01

Item Specification

www.gateway.com

Supported protocols

■

ACPI 1.0b/2.0/3.0 compliance

■

PCI 2.2 or later

■

System/HDD Password Security Control

■

INT 13H Extensions

■

PnP BIOS 1.0a

■

SMBIOS 2.4 or later

■

BIOS Boot Specification

■

Simple Boot Flag 1.0

■

Boot Block

■

PCI Bus Power Management Interface Specification

■

USB Specification 1.1/2.0

■

IEEE 1394 1.0

■

USB/1394 CD-ROM Boot Up support

■

PC Card Standard 1995 (PCMCIA 3.0 Compliant Device)

■

IrDA 1.0

■

Support HD audio

■

WfM 2.0, PXE 2.1

■

Preboot Execution Environment (PXE) 2.1

■

Boot Integrity Service Application Program Interface (BIS) 1.0

■

PC2002/2005 compliant

■

Intel Enhanced Speedstep Technology

■

ASF 2.0

■

TPM v1.2

■

AHCI support

■

iAMT 4.0 or later (for Intel platform)

BIOS password control Manually set Supervisor and User passwords.

Memory

Item Specification

Memory controller Built-in Memory size 0 MB (no on-board memory) SO-DIMM socket number 2 sockets Supports memory size per

socket Supports maximum

2 GB per SO-DIMM 4 GB per SO-DIMM

8GB

memory size Supports SO-DIMM type DDR 2 Synchronous DRAM Supports SO-DIMM

800/1066MHz

Speed Supports SO-DIMM

1.8V and 0.9V

voltage Supports SO-DIMM

200-pin SO-DIMM

package Memory module

combinations

You can install memory modules in any combination as long as they match the above specifications.

Hard Disk Drive

Item Specification

CHAPTER 1: System specifications

Vendor & Model Name

Capacity (MB)

Bytes per sector

Data heads 3 3/4 4 N/A 2/4 2/4 Drive Format Disks 2 2 2 N/A N/A N/A Spindle

speed (RPM)

Performance Specifications Buffer size 8MB 8MB 8MB 8MB 8MB 16MB Interface SATA SATA SATA SATA SATA SATA

ST9120817AS MK1246GSX HTS542512K 9SA00 HT543212L9 A300 WD1200BEV S-22UST0 WD1200BEV T-22ZCT0

120000 160000 250000 320000 500000 320000

512 512 512 N/A 512 512

5400 RPM 5400 RPM 5400 RPM 5400 RPM 5400 RPM 7200 RPM

ST9160827AS MK1646GSX MK1652GSX HTS542516K 9SA00 HTS543216L9 A300 WD1600BEV T-22ZCT0

ST9250827AS MK2546GSX HTS542525K9S A00 HTS543225L9A 300 WD2500BEVS-2 2UST0 WD2500BEVT-2 2ZCT0

HTS543232 L9A300 WD3200BE VT-22ZCT0

ST9500325 AS WD5000BE VT-22ZAT0

ST9320421A S HTS723232L 9SA00 WD3200BEK T-22F3T0

Max. media transfer rate (disk-buffer, Mbytes/s)

DC Power Requirements Voltag e

tolerance

540 540 540 850 3.0 GB/s

5V(DC) +/5%

(Max.) Buffer to Host

5V(DC) +/- 5% 5V(DC) +/- 5%5V(DC) +/- 5%5V(DC) +/-

3.0 GB/s (Max.) Buffer to Host

Optical drive

Item Specification

www.gateway.com

Vendor & model name TOSHIBA SUPER-MULTI DRIVE DL 8X TS-L633A LF

Performance Specification Transfer rate (KB/sec) Sustained:

Buffer Memory 2MB Interface SATA Applicable disc format Applicable disc format

PIONEER SUPER-MULTI DRIVE 8X DVR-TD08RS LF PANASONIC SUPER-MULTI DRIVE DL 8X UJ-870A LF HLDS SUPER-MULTI DRIVE TRAY DL 8X GSA-T50N LF SONY SUPER-MULTI DRIVE DL 8X AD-7560S LF PLDS SUPER-MULTI DRIVE DL 8X DS-8A2S LF TOSHIBA COMBO 24X TS-L463A SONY COMBO 24X CRX890S

■

with CD: Max 3.6Mbytes/sec.

■

with DVD: Max 10.08Mbytes/sec.

CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 & 2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge) CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD (White Book) - MPEG1 Video CD-R (Orange Book Part) CD-RW & HSRW (Orange Book Part Volume1 & Volume 2 Super Audio CD (SACD) Hybrid type US & US+ RW DVD: DVD-ROM (Book 1.02), DVD-Dual DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0) DVD+RW DVD-RW (Non CPRM & CPRM) DVD°”R Dual

Loading mechanism Load: Manual

Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command

CHAPTER 1: System specifications

Item Specification

Vendor & model name SONY BD COMBO 12.7mm Tray DL 2X BC-5500S LF

Panasonic BD COMBO 12.7mm Tray DL 2X UJ130A P08B1

PLDS BD COMBO 12.7mm Tray DL 2X DS-4E1S Performance Specification Transfer rate (KB/sec) Sustained:

Buffer Memory

■

with CD: Max 3.6Mbytes/sec.

■

with DVD: Max 10.8Mbytes/sec.

■

with BD: Max 11Mbytes/sec.

■

for CD/DVD: 2MB

■

for BD: 4.5MB Interface SATA Applicable disc format Applicable disc format

Loading mechanism Load: Manual

Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command

LCD

Item Specification

Vendor & model name AUO/LPL Screen Diagonal (mm) 17.1 inches

www.gateway.com

Item Specification

Display resolution (pixels) 1440 x 900 WXGA+ Pixel Pitch 0.204 x 0.204 Pixel Arrangement R.G.B. Vertical Stripe Display Mode Normally White Typical White Luminance (NIT)

also called Brightness Luminance Uniformity 1.25 max. Contrast Ratio 400 typical Response Time msec 8 Nominal Input Voltage VDD +3.3V Viewing Angle (degree)

Horizontal: Right/Left Vertical: Upper/Lower

Temperature Range( C) Operating Storage (shipping)

220

45/45 15/35

0 to +50

-40 to +60

Inverter

Item Specification

Vendor & model name

■

Darfon

V ideo subsystem

Item Specification

Chipset NVidia N10E-GT 1 GPU Frequency 414 MHz

CHAPTER 1: System specifications

Item Specification

Memory size 1024 MB Features

■

Unified Shader Architecture

■

Support Microsoft® DirectX® 10 Shader Model 4

■

Geometry Instancing 2.0

■

SGI OpenGL® 2.0 optimizations and support

■

Adaptive PCI Express interface

■

High efficiency integrated adaptable and programmable video processor (VP2)

■

Integrated Bit Stream Processor (BSP)

■

NVIDIA PureVideo/Pure Video HD technology

■

Industry video codec standard hardware acceleration

■

Advanced Spatial Temporal De-Interlacing

■

Vibrant Color Temperature Correction

■

LCD Overdrive

■

High-Quality Real-Time video recording

■

Best quality 10-bit display pipeline

■

NVIDIA nView Multi Display Technology

■

SmartDimmer Technology

■

Integrated HDMI support

■

Support for integrated HDCP

■

NVIDIA Digital Vibrance Control Technology

■

Integrate HDTV encoder

■

Dual 400MHz RAMDACs

Keyboard

Item Specification

Keyboard controller Winbond 8763 Total number of keypads 103-key Windows logo key Yes Internal & external

Plug USB keyboard to the USB port directly keyboard work simultaneously

Pointing device

Item Specification

Type Buttons Left/Right Scrolling Scroll zone on right side of touchpad

■

Synaptics 372 Touchpad

Memory card reader

Item Specification

Controller OZ129 Rev. B3 PCI-based

www.gateway.com

Item Specification

Cards supported Support 5-in-1 card reader (MMC, MS, MS-pro, SD, and xD) Compliancy

■

Complies to SDIO Host Interface Specification Rev 1.0

■

Supports MMC, MMCplus, SD Memory, and SDIO cards

■

SDIO Version 1.10 compliant with High-Speed Mode

■

SD Host Interface Specification v1.0

■

SD Host Interface Specification v2.0

■

SD HC (High Capacity SD memory card)

■

Supports SD memory card, with CPRM security

■

Complies to MultiMediaCard™ Version 4.0

■

Supports Memory Stick™ and MS PRO media cards

■

Supports xD-Picture™ card and SmartMedia™ cards

Cardbus

Item Specification

Controller O2Micro OZ27C10LN Cards supported Type II

ExpressCard

Item Specification

Controller ICH9ME Supports card type Type 54 Number of slots One Access location Right panel

Audio

Item Specification

Audio Controller Conexant CX2056-15Z

Audio onboard or optional Built-in Mono or Stereo Stereo Resolution

Compatibility

Realtek ALC269X

■

Ten DAC channels support 16/20/24-bit PCM format for 7.1 sound playback, plus 2 channels of independent stereo sound output (multiple streaming) through the front panel output

■

Two stereo ADCs support 16/20/24-bit PCM format, one for stereo microphone, one for legacy mixer recording

■

HD Audio

CHAPTER 1: System specifications

Item Specification

Sampling rate

■

All DACs supports 44.1/48/96/192 kHz sample rate

■

All ADCs support 44.1/48/96 kHz sample rate

■

Two independent 16/20/24-bit S/PDIF-OUT converters support 44.1/48/96/192kHz sample rate, one for nominal digital audio, the other one for digital audio output to HDMI

transmitter Internal microphone With optional webcam Internal speaker/quantity 2 speakers (1.5 W per channel) Features

■

97 dB SNR DACs & 90 dB SNR ADCs

■

Enable VoIP function

■

Subwoofer support

Wired LAN

Item Specification

LAN chipset Marvell 88E8057 Supports LAN protocol 10/100/1000 Mbps LAN connector type RJ45 LAN connector location Right side Features

■

Integrated 10/10/1000 BASE-T transceiver

■

PCI v2.2 compliant

■

Wake on LAN support meeting ACPI requirements

Bluetooth

Item Specification

Chipset Foxconn BRM2046 Data throughput 2.1 Mbit/s Protocol Bluetooth 2.0 Interface USB (board level) Connector type Wireless via Bluetooth protocols

Wireless LAN

Item Specification

Chipset Data throughput 11~54 Mbps, up to 270 Mbps for Draft-N

■

Intel WiFi Link 5100

Item Specification

www.gateway.com

Protocol

■

IEEE 802.11a

■

IEEE 802.11b

■

IEEE 802.11g

■

IEEE 802.11 Draft-N

Interface PCI bus (mini PCI socket for wireless module)

USB

Item Specification

Chipset Intel ICH9ME USB compliancy level 2.0 OHCI USB 1.1 and USB 2.0 host controller Number of USB ports 3 Location

■

Two on the left side

■

One on the rear

Buttons/Indicators/Ports

Item Specification

Buttons

Indicators

Ports

■

Media control buttons and capacitive volume control on media panel

■

Power button

■

Windows Hotstart (select models only)

■

Wireless on/off switch

■

Wireless on/off

■

Caps Lock

■

Num Lock

■

Hard drive activity

■

Optical drive activity

■

Power

■

Battery charge

■

USB (three)

■

External display (VGA) port

■

Modem (RJ11) (optional)

■

Ethernet (RJ45)

■

IEEE1394

■

eSATA

■

Headphone/SPDIF Audio Out

■

Microphone in

■

DC in jack for AC adapter

■

ExpressCard™/54 slot

■

Fingerprint reader (optional)

■

5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)

■

HDMI™ port with HDCP support (optional)

CHAPTER 1: System specifications

Fingerprint reader

Item Specification

Model UPEK TCS4E Interface 8-bit parallel, SPI Resolution High-definition 192 × 4 pixel array Technology CMOS active capacitive pixel-sensing Power 3.3V Software Gateway Fingerprint Solution

Camera

Item Specification

Model Interface USB 2.0 Resolution 1.3M pixels (1280 x 1024) Signal to noise ratio 42 dB Sensor CMOS 1/4 Power 5 V Built-in microphone Yes LED On/Off Software Video Web Camera

■

Chicony CNF6141

Fans

CPU Temperature (degrees C) Fan Speed (rpm) Acoustic Level (dBA)

45-50 0-3000 29 55-66 0-3300 33 68-74 3300-3800 38 78-83 3800-4100 40 86-91 4100-4800 40

Throttling 50%: % is controlled by operating system. Temperature point is 95°C OS shut down at 100°C; H/W shut down at 105°C

Battery

Item Specification

www.gateway.com

Vendor

■

Simplo Battery Type Li-ion Pack capacity 7800mAH Number of battery cell 9 Package configuration

■

3 cells in series, 3 series in parallel Normal voltage 11.1V Charge voltage 12.6V (max)

Power supply

Item Specification

Vendor

Input rating 90VAC to 264VAC, 47Hz to 63Hz Maximum input AC

current Output rating 19V DC, 4.74A to 6.32A, 120W

■

Delta

■

1.5A (max)

Power savings

ACPI mode Power Management

Mech. Off (G3) All devices in the notebook are turned off completely. Soft Off (G2/S5) OS initiated shutdown. All devices in the notebook are turned off completely. Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state. Suspend to RAM (S3)

Save to Disk (S4) Also called Hibernation mode. System saves all system states and data onto the disc prior

■

CPU set power down

■

VGA suspend

■

PCMCIA suspend

■

Audio power down

■

Hard drive power down

■

Optical drive power down

■

Super I/O low power mode

to powering off the whole system.

CHAPTER 1: System specifications

Power indicator

LCD panel release latch

Battery charge indicator

Wireless network switch

Kensington lock

DVD drive

USB ports

Ventilation fan

Notebook product tour

Important

Case color may vary from that shown in the pictures.

Front View

Component Icon Description

Power indicator

Battery charge indicator

■

LED on - Notebook is on.

■

LED blinking - Notebook is in Sleep or Hybrid Sleep mode.

■

LED off - Notebook is off.

■

LED blue - Battery is fully charged.

■

LED purple - Battery is charging.

■

LED blinking red - Battery charge is very low.

■

LED solid red - Battery is malfunctioning. Important: This LED only lights up when your notebook is connected to AC power or the battery charge is very low.

LCD panel release latch Press to open the LCD panel. Wireless network switch Turn the optional IEEE 802.11 wireless network radio and optional

Bluetooth radio on or off. For more information, see “Wireless Ethernet Networking” in your online User Guide. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 and Bluetooth communication devices are examples of devices that provide wireless communication.

Left V iew

Component Icon Description

Kensington™ lock slot Secure your notebook to an object by connecting a Kensington cable

USB ports Plug USB devices (such as a diskette drive, flash drive, printer,

lock to this slot.

scanner, camera, keyboard, or mouse) into these ports.

www.gateway.com

IEEE 1394 port

Express Card

USB port

Memory card reader

Ethernet jack

Audio jacks

HDMI out jack

eSATA jack

Monitor port

Component Icon Description

Ventilation fan Helps cool internal components.

DVD drive Insert CDs, DVDs or BDs into this drive.

Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

Right V iew

Component Icon Description

Memory card reader Insert a memory card from a digital camera, MP3 player, PDA, or cellular

IEEE 1394 port (optional)

telephone into the memory card reader. The memory card reader supports Memory Stick MultiMediaCard™, RS-MultiMediaCard™, Secure Digital™, and xD-Picture Card™ cards.

Plug an IEEE 1394 (also known as Firewire as a digital camcorder or MP3 player) into this optional 4-pin IEEE 1394 port.

, Memory Stick Pro®, Mini Secure Digital®,

or i.Link®) device (such

Express Card slot Insert one Type54 Express Card into this slot.

Audio jacks Headphone jack—Plug amplified speakers or headphones into this jack.

USB port Plug a USB device (such as a diskette drive, flash drive, printer, scanner ,

Ethernet jack Plug an Ethernet network cable into this jack. Plug the other end of the

HDMI out jack (optional) HDMI Plug an HDMI device, such as a high definition television, into this

The built-in speakers are turned off when speakers or headphones are plugged into this jack. Microphone jack—Plug a microphone into this jack. The built-in microphone is turned off while an external microphone is connected.

camera, keyboard, or mouse) into this port.

cable into a cable modem, DSL modem, or an Ethernet network jack.

optional jack.

CHAPTER 1: System specifications

Power connector

Modem jack

Ventilation fan

Component Icon Description

eSATA jack (optional) eSATA Connect an external SATA hard drive to this optional jack. Monitor port Plug an analog VGA monitor or projector into this port.

Rear V iew

Component Icon Description

Ventilation fan Helps cool internal components.

Power connector Plug the AC adapter cable into this connector. Modem jack (optional) Plug a dial-up modem cable into this optional jack.

Bottom V iew

Battery latch

Memory bay

Battery lock

Battery

Customer care label

Hard drive bay

Component Icon Description

www.gateway.com

Online Support: Tech Support Phone: Hours: Model: S/No:

Memory bay Memory modules are located in this bay.

Battery latch Slide to release the battery.

Battery Provides power when the notebook is not plugged into AC power. Battery lock Slide to unlock the battery.

Customer Care label Includes the Customer Care contact information. Hard drive bay The hard drive(s) is (are) located in this bay.

CHAPTER 1: System specifications

Status indicators

Power button

Keyboard

Touchpad

Speaker

Fingerprint reader

Multimedia panel

Keyboard area

Component Icon Description

Keyboard Provides all the features of a full-sized, computer keyboard. Speakers Provide audio output when headphones or amplified speakers are not

Power button Press to turn the power on or off. You can also configure the power

Multimedia panel (optional)

Touchpad Provides all the functionality of a mouse. Fingerprint reader

(optional) Status indicators Inform you when a drive is in use or when a button has been pressed

plugged in.

button for Sleep/Resume mode.

Use to control playback of CDs and DVDs. The panel includes a capacitive (touch) volume control.

Provides enhanced security.

that affects how the keyboard is used.

LCD panel

Optional webcam status indicator

Optional microphone

Optional webcam

Component Icon Description

www.gateway.com

Microphone (optional) Use to talk through when making Voice over Internet Protocol (VoIP) calls.

Webcam (optional) Use to let others see who they are communicating with when making VoIP

Webcam status indicator (optional)

Important: The optional microphone is only available when purchased with the optional webcam.

calls. Turns on when the webcam is turned on.

CHAPTER 1: System specifications

Hard drive/DVD

Caps lock

Num lock

Wireless network

Using the status indicators

Important

If none of the indicators are on, you may need to press FN+F1 to toggle the status

indicators on.

Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. The status indicators are located below the touchpad.

Indicator Icon Description

Wir el e ss n et w or k

Caps lock

Num lock

Hard drive/DVD

■

LED on - Optional wireless IEEE 802.11 radio is turned on.

■

LED off - Optional wireless IEEE 802.11 radio is turned of f.

■

LED on - Caps lock is turned on.

■

LED off - Caps lock is turned off.

■

LED on - Numeric keypad is turned on.

■

LED off - Numeric keypad is turned off.

■

LED blinking - Hard drive/DVD drive is being accessed.

■

LED off - Hard drive/DVD drive is not being accessed.

Using the keyboard

Function keys/ System keys

Navigation keys

key

Windows key

Numeric keypad

Application key

Arrow keys

Y our notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows and function keys for specific system operations.

Key types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.

www.gateway.com

Key type Icon Description

Function keys Press these keys labeled F1 to F12 to perform actions in programs.

System keys Press these colored keys in combination with the F

Navigation keys Press these keys to move the cursor to the beginning of a line, to the

Numeric keypad Use these keys to type numbers. FN key Press the FN key in combination with a colored system key to perform

Windows key Press this key to open the Windows Start menu. This key can also be

Application key Press this key for quick access to shortcut menus and help assistants

Arrow keys Press these keys to move the cursor up, down, right, or left.

For example, pressing F1 may open help. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.

N key to perform

specific actions.

end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.

a specific action.

used in combination with other keys to open utilities like F (Search utility), R (Run utility), and E (Computer window).

in Windows.

CHAPTER 1: System specifications

System key combinations

When you press the FN key and a system key at the same time, your notebook performs the action identified by the text or icon on the key.

Press and hold FN, then press this system key...

To...

Toggle the status indicators on or off.

Turn the optional IEEE 802.11 wireless network radio on or of f. For more information, see “Wireless Ethernet Networking” in your online User Guide. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 communication devices are examples of devices that provide wireless communication. Important: The wireless network switch must be in the ON position for this button to work.

Enter Sleep mode or Hybrid Sleep mode. Press the power button to leave Sleep mode.

Toggle the notebook display in the following order:

■

The LCD

■

An external monitor or projector (a monitor or projector must be plugged into the monitor port or HDMI port on your notebook)

■

Both displays at the same time

Turn the optional Bluetooth radio on or off. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. Bluetooth communication devices are examples of devices that provide wireless communication. Important: The wireless network switch must be in the ON position for this button to work.

Increase the LCD panel brightness above the normal brightest setting. Use this feature in bright lighting situations, such as outside in bright sunlight.

Press a second time to decrease the brightness below the normal lowest brightness setting. Use this feature in dim lighting situations. Press a third time to return the display to the normal brightness setting. Important: Using this feature will affect battery performance.

Play or pause the CD or DVD.

Stop playing the CD or DVD.

www.gateway.com

Press and hold FN, then press this system key...

To...

Skip back one CD track or DVD chapter.

Skip ahead one CD track or DVD chapter.

Increase the brightness of the display.

Decrease the brightness of the display.

Increase volume.

Decrease volume.

Mute the sound. Press the key combination again to restore the sound.

Using the fingerprint reader

Your notebook may include a fingerprint reader that provides enhanced security and convenience. The fingerprint reader is located between the left and right touchpad buttons.

CHAPTER 1: System specifications

Gateway Fingerprint Solution is a multi-purpose fingerprint software package integrated with the Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint features, Gateway Fingerprint Solution has incorporated protection against unauthorized access to your computer with centralized password management with Password vault, easy music player launching with Gateway Launch Music, secure Internet favorites via Gateway Launch Sites, and fast application/website launching and login with Gateway Launch Apps, while Gateway ProfileLaunch can launch up to three applications/websites from a single finger swipe.

Gateway Fingerprint Solution also allows you to navigate through web browsers and documents using Fingertip navigation. With Gateway Fingerprint Solution, you can now enjoy an extra layer of protection for your personal computer, as well as the convenience of accessing your daily tasks with a simple swipe of your finger!

For more information refer to the Gateway Fingerprint Solution help files.

To run the Gateway Fingerprint Solution program:

1 Click (Start), All Programs, Gateway, Fingerprint Solution, then click System

Settings.

2 Click Next to proceed through the tutorial.

Using the EZ Pad touchpad

Touchpad

Left button

Right button

Scroll zone

The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone.

www.gateway.com

When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through documents. Use of the scroll zone may vary from program to program.

You can use the EZ Pad left and right buttons below the touchpad to select objects.

CHAPTER 1: System specifications

To... Do this...

Move the pointer on the screen.

Select an object on the screen.

Start a pr o g r am or open a file or folder.

Access a shortcut menu or find more information about an object on the screen.

Move your finger around on the touchpad. If you run out of space and need to move the pointer farther, lift your finger, move it to the middle of the touchpad, then continue moving your finger.

Position the pointer over the object. Quickly press and release the left button once. This action is called clicking.

Position the pointer over the object. Press the left button twice in rapid succession. This action is called double-clicking.

Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking.

Move an object on the screen.

Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it.

www.gateway.com

Windows Hotstart

Instant On Audio

Instant On Video

Play/Pause

Stop

Skip

Skip ahead

Mute sound

Capacitive volume control

Using the optional multimedia panel

Button Description

Optional: Windows Hotstart—Turns on the notebook (if turned off) and opens Media Center (Windows Vista Home Premium or Windows Vista Ultimate) or Windows Media Player (Windows Vista Home Basic). Important: You can use this button if the notebook is turned on, turned off, or in Sleep or Hibernate mode. Important: You cannot use this button if you are logged on as a guest.

Instant on Audio—Opens Media Center (Windows Vista Home Premium or Windows Vista Ultimate) or Windows Media Player (Windows Vista Home Basic).

Instant on Video—Opens Media Center (Windows Vista Home Premium or Windows Vista Ultimate) or the DVD player program (Windows Vista Home Basic).

Play or pause the CD or DVD.

Stop playing the CD or DVD.

Skip back one CD track or DVD chapter. Skip ahead one CD track or DVD chapter. Mute the sound. Press again to restore the sound.

Capacitive volume control—Swipe your finger on the volume sensor strip to change the volume. To increase volume, move from the – towards the +. To decrease volume, move from the + towards the –. Tip:

■

You can start swiping at any point on the strip.

■

The duration of the swipe determines the amount of the change.

■

At the end of this swipe, if you keep your finger on the strip, the volume control continues to change in the same direction.

■

Tapping on the strip does not change the volume.

Using the webcam

Webcam

Status indicator

Microphone

You can use the optional webcam with many of the available Internet chat programs to add video and audio to your chat session. In addition, by using the software included with the webcam, you can take pictures or create video clips.

To use the webcam:

1 Click (Start), All Programs, Camera Assistant Software, then click Camera Assistant

Software. The Camera Assistant Toolbar opens.

-ORRight-click (Camera assistant software) on the taskbar, then click Show Toolbar. The

Camera Assistant Toolbar opens.

CHAPTER 1: System specifications

Button Icon Description

Start camera Turns on the camera and opens the preview screen.

Effects Adds a decoration or border to your picture.

Properties Modifies properties such as zoom, backlight compensation, brightness,

Settings Selects the position of the toolbar or modifies the picture, video, or audio

Help Opens online help.

and contrast.

settings.

www.gateway.com

2 Click (Start camera). The Camera Assistant opens.

3 Click one of the following:

Button Icon Description

Snapshot Take a picture of what is currently in the preview screen.

Video recording Create a video recording.

Audio recording Create an audio recording.

Functions Change a setting or access online help.

Resolution Change the size of the picture.

Mute Turn audio capture on or off.

Effects Add a decoration or border to your picture.

CHAPTER 1: System specifications

CHAPTER 2

System utilities

• BIOS Setup Utility

• BIOS flash utility

• Removing a password lock

• Clearing password check and BIOS recovery

CHAPTER 2: System utilities

Phoenix SecureCore(tm) Setup Utility

Main

System Time:

System Date:

System BIOS Version:

CPU Type: CPU Speed: Cache Ram

Total Memory: S l o t 1 M e m o r y S l o t 2 M e m o r y

F1 Esc

Help Exit

Select Item Select Menu

Change Values Select Sub-Menu

-/+ Enter

F9 F10

Setup Defaults S a v e a n d E x i t

[] []

:10:10

06/04/2009

Vx.xx

Intel ® Core(TM)2 Duo CPU P8700 @ 2.53GHz

2.53GHz 3072 KB

4096 MB 2048 MB 2048 MB

Security

Boot

Exit

Advanced

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into the notebook’s BIOS (Basic Input/Output System). The notebook was shipped already properly configured and optimized. However, if the user encounters configuration problems, you may need to run Setup.

Important

Also see Chapter 4 “Troubleshooting” on page 139.

To run the BIOS Setup Utility:

1 Turn on the notebook. You will see Press <F2> to enter Setup at the bottom of the

screen.

2 Press F2. The BIOS Setup Utility opens.

Navigating the BIOS Setup Utility

There are six menu options in the BIOS Setup Utility: Information, Main, Advanced, Intel, Security, Boot, and Exit.

To use the BIOS Setup Utility:

• To choose a menu, use the left ← and right → arrow keys.

• To choose an item, use the up ↑ and down ↓ arrow keys.

• To change the value of a parameter, press F5 or F6.

• A plus sign (+) indicates the item has sub-items. Press ENTER to expand this item.

• Press ESC while you are in any of the menu options to go to the Exit menu.

• In any menu, you can load default settings by pressing F9. You can also press F10

to save any changes made and exit the BIOS Setup Utility.

Important

Y ou can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this information carefully when making changes to parameter values. System information differs by model.

BIOS Setup Utility screens

Phoenix SecureCore(tm) Setup Utility

Main

System Time:

System Date:

System BIOS Version:

CPU Type: CPU Speed: Cache Ram

Total Memory: S l o t 1 M e m o r y S l o t 2 M e m o r y

F1 Esc

Help Exit

Select Item Select Menu

Change Values Select Sub-Menu

-/+ Enter

F9 F10

Setup Defaults S a v e a n d E x i t

[] []

:10:10

06/04/2009

Vx.xx

Intel ® Core(TM)2 Duo CPU P8700 @ 2.53GHz

2.53GHz 3072 KB

4096 MB 2048 MB 2048 MB

Security

Boot

Exit

Advanced

Important

The screens shown in this section are for informational purposes only. Screen

information varies by model, features ordered, and location.

Main screen

The Information screen allows the user to view a summary of your notebook hardware information.

www.gateway.com

Parameter Description System Time Sets the system time. The hours are displayed in a 24-hour format. System Date Sets the system date. System BIOS Version Displays system BIOS version. CPU Type This field shows the CPU type and speed of the system. CPU Speed This field shows the speed of the CPU. Cache Ram Display the amount of cache memory. Total Memory Shows the total memory of the system. Slot 1 Memory Shows the memory size installed in slot 1 of the system. Slot 1 Memory Shows the memory size installed in slot 2 of the system.

IDE0 Model Name This field shows the model name of HDD installed on primary IDE

IDE0 Serial Number This field displays the serial number of HDD installed on primary IDE

master.

CHAPTER 2: System utilities

Phoenix SecureCore(tm) Setup Utility

Main

Enable support for Legacy Universal Serial Bus

Legacy USB Support:

SATA Mode:

Quiet Boot:

No Execute Mode Mem Protection Intel ® Virtualization Technology

F1 Esc

Help Exit

Select Item Select Menu

Change Values Select Sub-Menu

-/+ Enter

F9 F10

Setup Defaults S a v e a n d E x i t

[]

[ ]

[Enabled]

[Enabled] [Enabled]

IDE

Enabled

Security

Boot

Exit

Advanced

Item Specific Help

Advanced screen

The Advanced screen allows the user to configure advanced notebook features.

The table below describes the parameters found on this screen.

Parameter Description Format/Option

Legacy USB Support Enable support for Legacy

SA T A Mode Control the mode in which the

Quiet Boot Display the logo screen

No Execute Mode Mem Protection

Intel Virtualization Technology

Universal Bus.

SATA controller should operate.

during boot. Prevent a malicious software

from taking over your system by running a malicious code in protected memory area.

When enabled, a VMM can utilize the additional hardware virtualization capabilities provided by this technology.

Enabled or Disabled

IDE or AHCI

Enabled or Disabled

www.gateway.com

Phoenix SecureCore(tm) Setup Utility

Main

F1 Esc

Help Exit

Select Item Select Menu

Change Values Select Sub-Menu

-/+ Enter

F9 F10

Setup Defaults S a v e a n d E x i t

Security

Boot

Exit

Item Specific Help

Supervisor Password c o n t r o l s a c c e ss o f th e whole setup utility. I t c a n b e u s e d t o b o o t u p w h e n P a s s w o r d on boot is enabled.

Supervisor Password s: User Password s:

S e t U s e r P a s s w o rd Set Password

Diskette access F i x e d d i s k b o o t s ec to r: P a s s w o r d o n B o o t:

HDD

Set Supervisor Password

Clear Clear

[Enter] [Enter]

[Supervisor] [Normal] [Disabled]

[]Enter

Advanced

Security screen

The Security screen contains parameters that help safeguard and protect your notebook from unauthorized use.

Important

Refer to “Removing a password lock” on page 47 if you need to know how to

remove a Hard Drive or BIOS Password.

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter Description Option

Supervisor Password Is Shows the setting of the Supervisor password Clear or Set User Password Is Shows the setting of the User password. Clear or Set Set Supervisor Password Press Enter to set the supervisor password. When

Set User Password Press Enter to set the user password. When a user

Set HDD Password Press Enter to set the HDD password. Diskette access When Supervisor or User Password is set, lets you

set, this password protects the BIOS Setup Utility from unauthorized access. The user cannot enter the Setup Utility without entering this password.

password is set, this password protects the BIOS Setup Utility from unauthorized changes. The user can enter the Setup Utility only and does not have the right to change the value of any parameters. If Password on Boot is enabled, the user must enter the user password each time the notebook is turned on or wakes from Sleep.

control access to diskette drives.

Supervisor or User

CHAPTER 2: System utilities

Parameter Description Option

Fixed disk boot sector Write protects boot sector on hard disk to protect

against viruses.

Password on Boot When Supervisor or User Password is set, lets you

control whether to enable or disable password entry on boot up.

Normal or Write Protect

Disabled or Enabled

Caution

When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may have to return your notebook to your dealer to reset it.

Setting a Password

Important

You must set a Supervisor password before you can set a User password.

To set the Supervisor password:

1 Press ↑ or ↓ to highlight Set Supervisor Password, then press ENTER. The Set

Supervisor Password box opens.

2 Type a password in the Enter New Password field. The password length cannot

exceed eight alphanumeric characters (A-Z, a-z, 0-9). The password is not case sensitive.

3 Retype the password in the Confirm New Password field.

Caution

Be very careful when typing your password because the characters do not

appear on the screen.

4 Press ENTER. After setting the password, the value of Supervisor Password changes

to Set.

5 Optional: you can enable the Password on Boot parameter.

www.gateway.com

6 When you are done, press F10 to save your password and exit the BIOS Setup Utility

or you can proceed to setting the User password.

To set the User password:

1 Press ↑ or ↓ to highlight Set User Password, then press ENTER. The Set User

Password box opens.

2 Type a password in the Enter New Password field. The password length cannot

exceed eight alphanumeric characters (A-Z, a-z, 0-9). The password is not case sensitive.

3 Retype the password in the Confirm New Password field.

Caution

Be very careful when typing your password because the characters do not

appear on the screen.

4 Press ENTER. After setting the password, the value of User Password changes to Set. 5 When you are done, press F10 to save your password and exit the BIOS Setup Utility .

Removing a Password

To remove a password:

1 Press ↑ or ↓ to highlight Set Supervisor Password or Set User Password, then press

ENTER. The Set Supervisor Password or Set User Password box opens.

2 Type the current password in the Enter Current Password field, then press ENTER. 3 Press ENTER twice without typing anything in the Enter New Password and Confirm

New Password fields. After removing the password, the value of Supervisor Password changes to Clear.

4 When you are done, press F10 to save your password and exit the BIOS Setup Utility .

CHAPTER 2: System utilities

Changing a Password

To change a password:

1 Press ↑ or ↓ to highlight Set Supervisor Password or Set User Password, then press

NTER. The Set Supervisor Password or Set User Password box opens.

2 Type the current password in the Enter Current Password field, then press ENTER.

Important

If you enter an incorrect current password, the screen displays the following.

Press E

NTER, then re-enter the current password.

3 Type a password in the Enter New Password field.

www.gateway.com

4 Retype the password in the Confirm New Password field.

Important

If you do not enter the same new password and confirm new password, the screen displays the following. Press E confirmation password.

NTER, then re-enter the new password and

5 Press ENTER. The screen displays the following.

6 Press ENTER. 7 When you are done, press F10 to save your password and exit the BIOS Setup Utility .

CHAPTER 2: System utilities

Phoenix SecureCore(tm) Setup Utility

Item Specific Help

U s e < > o r < > t o select a device, then p r e s s < F 6 > t o m o v e it u p t h e l i s t , o r < F 5 > t o m o v e i t d o w n t h e list. Press <Esc> to escape the menu.

Boot priority order:

F1 Esc

Help Exit

Select Item Select Menu

Change Values Select Sub-Menu

-/+ Enter

F9 F10

Setup Defaults S a v e a n d E x i t

2: 3:

5: 6: 7: 8:

: XXXXXXXXXXXXXXXXX

USB HDD:

4 : U S B F D D :

U S B C D / D V D R O M : P C I S C S I : Network Boot:

1: CD/DVD: XXXXXXXXXXXXXXXXX

IDE0

Main

Security

Boot

Exit

Advanced

Excluded from boot order:

: U S B K E Y:

Phoenix SecureCore(tm) Setup Utility

Item Specific Help

E x i t S y s t e m S e t up a nd save your changes to CMOS.

F1 Esc

Help Exit

Select Item Select Menu

Change Values Select Sub-Menu

-/+ Enter

F9 F10

Setup Defaults S a v e a n d E x i t

Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes

Exit Saving Changes

Main

Security

Boot

Exit

Advanced

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices include the onboard hard disk drive and the optical drive. Follow the instructions in Item Specific Help to change to boot order of the notebook devices.

Exit

The Exit screen contains options for leaving the BIOS Setup Utility and starting Windows.

www.gateway.com

The table below describes the options on this screen.

Option Description

Exit Saving Changes Exit the BIOS Setup Utility and save your changes to CMOS. Exit Discarding Changes Exit the BIOS Setup Utility without saving your changes to CMOS. Load Setup Default Load default values for all SETUP items. Discard Changes Load previous values from CMOS for all SETUP items. Save Changes Save your changes to CMOS.

BIOS flash utility

Use the BIOS flash memory update for the following conditions:

• Install new versions of system programs.

• Install a new BIOS with updated features or options.

• Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.

Important

Make sure that emm386.exe and himem.sys are not loaded into memory when using

Phlash.

Caution

Use the AC adapter power supply when you run the Phlash or Nkbcf utility. If the battery pack does not contain enough power to finish flashing the BIOS, the notebook may not boot because the BIOS was not completely loaded.

To use Phlash to update the BIOS:

1 Boot your notebook into native MS-DOS mode. 2 Make sure that emm386.exe and himem.sys are not loaded into system memory. 3 From the CD-ROM drive, type the DOS command Phlash16 <rom-file name>

/c/x/mode=3.

4 Press ENTER. Phlash runs automatically.

CHAPTER 2: System utilities

To use Nkbcf to update the Keyboard BIOS:

1 Boot your notebook into native MS-DOS mode. 2 Make sure that emm386.exe and himem.sys are not loaded into system memory. 3 From the CD-ROM drive, type the DOS command NKBCF <kbc-file name>. 4 Press ENTER. Nkbcf runs automatically.

www.gateway.com

Removing a password lock

This section provides you with instructions to remove a hard drive or Supervisor password lock.

Removing a HDD password lock

If you type the wrong HDD password three times in a row, the error message Hdd password

error code

To solve a HDD password locked problem, do as follows:

1 Run the program unlock6.exe 2 Key in unlock6 XXXXX 00 (XXXXX is the HDD password error code). 3 Select 2. 4 The master password will be displayed. Write down the master password. 5 Reboot the system and key in the master password.

is displayed on the screen and the HDD is locked.

CHAPTER 2: System utilities

G116

Clearing password check and BIOS recovery

This section provides you with the standard operating procedures for clearing passwords and performing BIOS recovery on this system. This system provides one Hardware Open Gap on the mainboard for clearing password check, and one hotkey for enabling BIOS Recovery.

Clearing Password Check

Hardware Default Setting Operation Description Gap Open (Normal) Short (Clearing Password Check)

If users set a BIOS password (Supervisor Password and/or User Password) for security reasons, the BIOS will ask for the password during system POST or when the system enters the BIOS Setup menu. However, once it is necessary to bypass the password check, users need to short the HW Gap to clear the password.

Follow these steps:

1 Power off the system, and remove the hard drive, AC adapter, and battery from the

system.

2 Remove the memory bay cover. 3 The HW Gap (G116) near the wireless LAN connector. 4 Use an electric conductivity tool to short the two points of the HW Gap. Make sure

you do not touch or damage any other components.

5 Plug in AC, keep the short condition on the HW Gap, and press Power Button to

power on the system till BIOS POST finish. Then remove the tool from the HW Gap.

6 Replace the memory bay cover. 7 Restart system. Press F2 key to enter BIOS Setup menu.

www.gateway.com

8 If there is no password request, the BIOS Password is cleared. Otherwise, please

follow the steps and try again.

Important

The steps are only for clearing BIOS Password (Supervisor Password and

User Password).

BIOS Recovery by Crisis Disk

BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one if the previous BIOS flashing process failed.

The system provides a function hotkey: Fn+Esc to enable BIOS Recovery process when system is powered on during BIOS POST . T o use this function, it is strongly recommended to have the AC adapter and battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot Block.

Before proceeding, prepare a Crisis Disk (refer to) and keep it ready in hand.

Steps for BIOS Recovery by Crisis Disk:

Follow the steps below:

1 Power Off system. 2 Connect a removable USB storage device containing the Crisis Disk to a USB port

connected to the BIOS flash failed system.

3 In the power-off state, press and hold Fn+Esc, then press the power button. The

system should be powered on with Crisis BIOS Recovery process.

4 BIOS Boot Block starts to restore the BIOS code from the Crisis floppy disk to BIOS

ROM on the failed machine.

5 After the Crisis flashing process is finished, the system will restart.

After the Crisis Recovery process is finished, the system should be powered on with successful and workable BIOS. Then a person can update the latest version BIOS for this machine by regular BIOS flashing process.

Steps for Creating the Crisis Disk in W indows XP/V ista

Follow these steps to create the Crisis Disk:

1 Prepare a removable USB storage device (size greater than 10MB). Note that all

data on the USB storage device will be cleared during the creation of the Crisis Disk.

2 Set up another computer loaded with Windows XP or Vista operating system.

CHAPTER 2: System utilities

3 Decompress the Crisis Package Source. Select WINCRIS.EXE and then select Run

as administrator under Vista.

4 Keep the default settings and then click on the Start button.

5 When the pop-up warning dialog box appears, press OK to continue creating the

Crisis Disk.

www.gateway.com

6 The Crisis Disk will be created after a few seconds.

7 Press No if you do not want to create another Crisis Disk.

CHAPTER 2: System utilities

8 Reconnect the USB removable storage device and check if it contains the 3 files

shown in the following figure.

CHAPTER 3

Replacing notebook components

• Preventing static electricity discharge

• Preparing your work space

• T ools required

• Preparing the notebook

• Adding or replacing memory modules

• Replacing the IEEE 802.11 wireless card

• Replacing the CMOS battery

• Replacing the hard drive

• Replacing the optical drive

• Replacing the keyboard cover

• Replacing the keyboard

• Replacing the inverter

• Replacing the webcam

• Replacing the lid latches

• Replacing the LCD assembly

• Replacing the LCD panel

• Replacing the LCD panel hinges and bracket

• Replacing the LCD assembly lid

• Replacing the palm rest

• Replacing the touchpad board

• Replacing the touchpad button board

• Replacing the fingerprint reader

• Replacing the Bluetooth module

• Replacing the modem

• Replacing the speakers

• Replacing the system board and VGA cooling

assembly

• Replacing the modem jack/USB board

• Replacing the fan(s)

CHAPTER 3: Replacing notebook components

Preventing static electricity discharge

Warning

To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, remove the battery, and unplug the power cord, and network cable before opening the case.

Warning

To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.

Important

Before performing maintenance on the notebook, you should read and understand the information in this section.

The components inside your notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).

Before performing maintenance on the notebook, follow these guidelines:

• Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam.

• Remove components from their antistatic bags only when you are ready to use them.

Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.

• Always hold components by their edges. A void touching the edge connectors. Never

slide components over any surface.

• Wear a grounding wrist strap (available at most electronics stores) and attach it to

a bare metal part of your workbench or other grounded connection.

• Touch a bare metal surface on your workbench or other grounded object.

Tape

Some of the procedures in this guide involve removing tape that holds cables or components. Two types of tape are used in this notebook:

• Mylar, non-conductive tape is typically transparent, with a red or brown tint.

• Conductive tape is typically grey or silver.

If the existing tape cannot be reused, replace it with the same type (conductivity) of tape. Both types of replacement tape should be non-ESD generating tape.

Do not use cellophane tape.

www.gateway.com

Preparing your work space

Before performing maintenance on the notebook, make sure that your work space and the notebook are correctly prepared.

• Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat.

• Use a stable and strong table, and make sure that the table top is large enough to

hold each component as you remove it.

• Use bright lighting to make part identification easier.

• Keep your work surface free from clutter and dust that may damage components.

• Use a magnetized screwdriver for removing screws.

• When removing components that are attached to the notebook by a cable, unplug

the cable before removing the screws, when possible, to avoid damaging the cable.

• As you remove components and screws, lay them toward the rear of your work

surface (behind the notebook) or far enough to the side that your arms do not accidentally brush them onto the floor.

• To help keep track of screws, try the following:

• Place each component’s screws in their own section of a parts sorter.

• Place each component’s screws next to the component on your work surface.

• Print the first page of each task, then place the page toward the rear of your

work surface. As you remove screws, place the screws in their respective boxes on the page.

• After loosening screws that are deeply recessed in a hole (for example, on the

bottom of the base assembly), you can leave the screws in the holes if you place small pieces of masking tape over the hole openings. When reassembling the component, just remove the tape and tighten the screws.

• When you place flat-headed screws on your work surface, stand them on their

heads to prevent the screws from rolling off the table.

CHAPTER 3: Replacing notebook components

T ools required

To disassemble the notebook, you need the following tools:

• Wrist grounding strap and conductive mat for preventing electrostatic discharge

• Flat screwdriver

• Phillips screwdriver

• Scribe or non-marring tool

• Tweezers

www.gateway.com

Preparing the notebook

To prepare the notebook for maintenance:

1 Make sure that the disc drive is empty. 2 Turn off the notebook. 3 Close the LCD panel. 4 Disconnect the AC adapter, and network cable. 5 Disconnect all peripheral devices connected to the notebook and remove any Express

Cards and memory cards.

6 Remove the battery. For more information, see “Removing the battery” on page 57.

Removing the battery

To remove the battery:

1 Turn the notebook over so the bottom is facing up. 2 Slide the battery lock to the unlocked position .

3 Slide the battery release latch, then slide the battery out of the notebook.

CHAPTER 3: Replacing notebook components

Phillips #0 screwdriver

Adding or replacing memory modules

Important

Use only memory modules designed for this Gateway notebook.

Tools you need to complete this task:

To add or replace memory modules:

1 Complete the steps in “Preparing the notebook” on page 57. 2 Loosen the memory bay cover screws (these screws cannot be removed).

3 Use the thumb notch to lift the memory bay cover, then remove it. Be careful not

to break off the tabs located on the end of the cover opposite the thumb notch.

www.gateway.com

4 If you are removing a module, gently press outward on the clip at each end of the

memory module until the module tilts upward.

5 Pull the memory module out of the slot.

6 Hold the new or replacement module at a 30-degree angle and press it into the empty

memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay.

7 Press the card down until it clicks into place. 8 Replace the memory bay cover, then tighten the cover screws.

CHAPTER 3: Replacing notebook components

Phillips #0 screwdriver

Cooling

assembly

bay

Replacing the main cooling assembly

Tools you need to complete this task:

Additional materials you need to complete this task:

• X-23-7762 thermal grease

To replace the main cooling assembly:

1 Complete the steps in “Preparing the notebook” on page 57. 2 Loosen the memory bay cover screws (these screws cannot be removed).

www.gateway.com

3 Use the thumb notch to lift the memory bay cover, then remove it. Be careful not

to break off the tabs located on the end of the cover opposite the thumb notch.

4 Loosen or remove the screws that secure the main cooling assembly to the system

board in the order shown.

CHAPTER 3: Replacing notebook components

Thermal Grease

Thermal Pad

5 At the same time as you lift, move the main cooling assembly away from the side

of the notebook, then remove the main cooling assembly.

6 Remove any thermal grease residue from the processor using a soft cloth and

isopropyl alcohol.

7 Place new thermal grease on the processor. Use only enough to cover the CPU die. 8 Make sure a thermal pad is placed between the main cooling assembly and other

components as shown.

9 Insert the new main cooling assembly into the notebook.

10 Tighten the screws that secure the main cooling assembly to the system board.

Reverse the order shown in Step 4.

Caution

When tightening the main cooling assembly’s screws into the numbered

holes, tighten them in numerical order.

11 Replace the cooling assembly bay cover, then tighten the cover screws.

www.gateway.com

Phillips #0 screwdriver

Flat-blade driver

Replacing the processor

Tools you need to complete this task:

Additional materials you need to complete this task:

• X-23-7762 thermal grease

To replace the processor:

1 Complete the steps in “Preparing the notebook” on page 57. 2 Remove the cooling assembly by following the steps in “Replacing the main cooling

assembly” on page 60.

3 Use a flat-blade screwdriver to turn the processor lock screw 1/4-turn

counter-clockwise.

4 Remove the old processor from the system board.

CHAPTER 3: Replacing notebook components

Thermal Grease

Thermal Pad

5 Install the new processor onto the system board making sure that Pin 1 on the

processor (indicated by the silk-screened arrow on the corner of the processor) aligns with Pin 1 on the processor socket (indicated by the absence of a pin hole in the processor socket), then use a flat-blade screwdriver to turn the processor lock screw 1/4-turn clockwise.

6 Remove any thermal grease residue from the cooling assembly using a soft cloth

and isopropyl alcohol.

7 Place new thermal grease on the processor. Use only enough to cover the CPU die. 8 Make sure a thermal pad is placed between the cooling assembly and other

components as shown.

9 Replace the cooling assembly by following the instructions in “Replacing the main

cooling assembly” on page 60.

www.gateway.com

Phillips #0 screwdriver

Replacing the IEEE 802.1 1 wireless card

Tools you need to complete this task:

Screws removed during this task:

• 2 blackM2x3 (IEEE 802.11 wireless card)

To replace the IEEE 802.11 wireless card:

1 Complete the steps in “Preparing the notebook” on page 57. 2 Loosen the memory bay cover screws (these screws cannot be removed).

3 Use the thumb notch to lift the memory bay cover, then remove it. Be careful not

to break off the tabs located on the end of the cover opposite the thumb notch.

CHAPTER 3: Replacing notebook components

4 Unplug the antenna cables. Note which color cable is connected to each of the

connectors.

Important

The number of antenna cables varies by the type of wireless network used by the notebook. IEEE 802.11N cards typically have two antenna cables. Other types of wireless network cards typically have three antenna cables.

5 Remove the wireless card screws.

www.gateway.com

6 Pull the card out of the slot.

7 Move the antenna cables out of the way. 8 Hold the new card at a 30-degree angle and slide it into the empty slot. This card

is keyed so it can only be inserted in one direction. If the card does not fit, make sure that the notch in the card lines up with the tab in the card slot.

9 Replace the screws removed in Step 5. 10 Reattach the antenna cables to the connectors. 11 Replace the bay cover, then tighten the cover screws.

CHAPTER 3: Replacing notebook components

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Replacing the CMOS battery

Important

Use only CMOS batteries designed for this Gateway notebook.

Tools you need to complete this task:

Screws removed during this task:

• 2 blackM2x3 (IEEE 802.11 wireless card)

To replace the CMOS battery:

1 Complete the steps in “Preparing the notebook” on page 57. 2 Remove the optional IEEE 802.11 wireless card by following the instructions in

“Replacing the IEEE 802.11 wireless card” on page 65.

3 Disconnect the old battery from the system board.

• Lift the old battery off of the system board.

Important

The battery is held in place by double-sided tape.

• Connect the new battery to the system board, then place the battery on the

system board.

Important

Use double-sided tape to hold the new battery in place.

4 Replace the optional IEEE 802.11 wireless card by following the instructions in

“Replacing the IEEE 802.11 wireless card” on page 65.

www.gateway.com

Phillips #0 screwdriver

Replacing the hard drive

Tools you need to complete this task:

Screws removed during this task:

• 1 chrome M3x3 (Hard drive bracket)

To replace the hard drive:

1 Complete the steps in “Preparing the notebook” on page 57.

2 Loosen the hard drive bay cover screws (these screws cannot be removed).

3 Use the thumb notch to lift the hard drive bay cover, then remove it. Be careful not

to break off the tabs located on the end of the cover opposite the thumb notch.

CHAPTER 3: Replacing notebook components

4 Using the plastic tab, slide the hard drive you are replacing, then remove it.

5 If your new hard drive already includes the hard drive bracket, go to step Step 10.

-ORIf you need to move the hard drive bracket from your old hard drive to your new

hard drive, go to step Step 6.

www.gateway.com

6 Remove the screws that secure the hard drive to the hard drive bracket.

7 Remove the bracket from the old drive.

8 Insert the new drive label side up onto the bracket so the screw holes line up.

9 Replace the screws that secure the bracket to the drive.

CHAPTER 3: Replacing notebook components

10 Slide the new hard drive kit into your notebook. 11 Replace the cover, then tighten the screws.

www.gateway.com

Flat-blade driver Scribe or non-marring tool

- OR -

Phillips #0 screwdriver

Replacing the optical drive

Tools you need to complete this task:

Screws removed during this task:

• 1 black M2.5×5 (Optical drive)

To replace the optical drive:

1 Complete the steps in “Preparing the notebook” on page 57.

2 Remove the rubber insert from the bottom of the notebook.

3 Remove the screw that secures the DVD drive to your notebook.

CHAPTER 3: Replacing notebook components

4 Carefully slide the drive out of the drive bay.

Tip

Use a small screwdriver or other pointed tool to push on the DVD bracket

and slide the drive out of the bay.

5 Slide the new DVD drive into the drive bay. Make sure that the drive fits securely

in the bay.

6 Replace the screw removed in Step 3.

www.gateway.com

Flat-blade driver Scribe or non-marring tool

- OR -

Phillips #0 screwdriver

Replacing the keyboard cover

Tools you need to complete this task:

Screws removed during this task:

• 2 black M2.5×3 (Keyboard cover)

To replace the keyboard cover:

1 Complete the steps in “Preparing the notebook” on page 57.

2 Remove the two keyboard cover screws from the inside of the battery compartment.

3 Use a plastic screw driver to release the latches.

4 Turn your notebook over so the top is facing up.

5 Open the LCD panel to the fully opened position.

CHAPTER 3: Replacing notebook components

6 Insert the small flat-blade screwdriver under each of the hinge covers and gently

pry them up.

7 Pull the cover off the notebook by lifting the back corners of the cover. Be careful

to not damage the LCD panel.

Caution

The cover is connected to the notebook by one or more cables. Do not pull

on the cables.

8 Place the keyboard cover below the LCD screen to access the cable that need to be

remove.

www.gateway.com

9 Slide the black clip to the back of the notebook, then slide the cable out of the clip.

Be careful not to touch or damage any other components.

10 Remove the old keyboard cover. 11 Make sure the black keyboard cover connector clip is fully moved toward the back

of the notebook, insert the cable into the connector, then slide the black clip forward to lock the connector in place.

Important

The cable is correctly oriented if it is not twisted.

12 Replace the keyboard cover by first inserting the tabs located on the front of the

cover into the slots provided, then pressing down on the back. Press down on the cover in several places until it clicks in place. The cover is correctly mounted when you can run you finger along the cover and find no loose spots. The cover should be flat all the way across.

Caution

If the cover is not correctly replaced, your notebook could be damaged when

you try to close the LCD panel.

13 Close the LCD panel. 14 Turn your notebook over so the bottom is facing up. 15 Replace the screws removed in Step 2.

CHAPTER 3: Replacing notebook components

Flat-blade driver Scribe or non-marring tool

- OR -

Phillips #0 screwdriver

Long screws

Replacing the keyboard

Tools you need to complete this task:

Screws removed during this task:

• 2 black M2.5×3 (Keyboard cover)

• 3 black M2.5x3 (Keyboard)

• 2 long black (Keyboard)

To replace the keyboard:

1 Complete the steps in “Preparing the notebook” on page 57. 2 Remove the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 75.

3 Remove the five keyboard screws.

Important

Note the location of the long screw.

www.gateway.com

4 Lift the back edge of the keyboard slightly, then slowly slide it toward the LCD

panel to release the keyboard retaining tabs located on the front edge of the keyboard.

5 Slide the keyboard connector clip to the back of the notebook or lift the connector

clip off of the cable, then slide the cable out of the clip. Be careful not to touch or damage any other components.

6 Place the new keyboard keys-up on your notebook with the space bar toward you.

7 Make sure the keyboard connector clip is fully moved toward the back of the

notebook or lifted into the raised position, insert the cable into the connector, then slide the clip forward or downward to lock the connector in place.

Important

The keyboard cable is correctly oriented if it is not twisted.

CHAPTER 3: Replacing notebook components

8 Insert the tabs on the front edge of the keyboard into the slots under the palm rest.

You may need to press down on the keyboard keys along the front edge of the keyboard to seat the retaining tabs into their corresponding slots.

9 Gently press the keyboard down until it is flat all the way across. The keyboard

should easily fall into place. Be careful to not damage the LCD panel.

10 Replace the screws removed in Step 3. 11 Replace the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 75.

www.gateway.com

Flat-blade driver Scribe or non-marring tool

- OR -

Phillips #0 screwdriver

Replacing the inverter

Tools you need to complete this task:

Screws removed during this task:

• 2 black M2.5×3 (Keyboard cover)

• 6 black M2.5×8 (LCD front panel)

• 2 black M2.5×5 (inverter)

To replace the inverter:

1 Complete the steps in “Preparing the notebook” on page 57.

2 Remove the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 75.

3 Open the LCD panel to the fully open position.

4 Remove the rubber inserts from the front of the LCD panel assembly.

CHAPTER 3: Replacing notebook components

5 Remove the screws from the front of the LCD panel assembly.

6 Carefully separate the front and back of the LCD panel assembly.

7 Remove the screws connecting the inverter to the LCD panel lid.

www.gateway.com

8 Lift the inverter from the LCD panel assembly, then turn it over. Take note of the

latch securing the inverter.

9 Disconnect the connectors from the old inverter and connect them to the new

inverter.

10 Align the new inverter with the screw holes, then replace the screws removed in

Step 7.

11 Press the LCD panel front and back together. Press the two halves together in several

places until they click in place. You should find no loose spots or spots where the two halves do not meet.

Important

If the LCD front panel backing have a double-sided tape when removing,

don’t forget to replace it with a new one when putting back.

12 Replace the LCD panel assembly screws removed in Step 5. 13 Replace the rubber inserts removed in Step 4. 14 Replace the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 75.

CHAPTER 3: Replacing notebook components

Flat-blade driver Scribe or non-marring tool

- OR -

Phillips #0 screwdriver

Replacing the webcam

Tools you need to complete this task:

Screws removed during this task:

• 2 black M2.5×3 (Keyboard cover)

• 6 black M2.5×8 (LCD front panel)

• 2 black M2×3 (Webcam)

To replace the webcam:

1 Complete the steps in “Preparing the notebook” on page 57. 2 Remove the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 75.

3 Open the LCD panel to the fully open position. 4 Remove the rubber inserts from the front of the LCD panel assembly.

www.gateway.com

5 Remove the screws from the front of the LCD panel assembly.

6 Carefully separate the front and back of the LCD panel assembly.

7 Disconnect the webcam cable from the webcam.

CHAPTER 3: Replacing notebook components

8 Remove the screws that connect the webcam bracket to the LCD panel assembly.

9 Remove the old webcam. 10 Install the new webcam. 11 Replace the screws that were removed in Step 8. 12 Reconnect the webcam cable. 13 Press the LCD panel front and back together. Press the two halves together in several

places until they click in place. You should find no loose spots or spots where the two halves do not meet.

Important

If the LCD front panel backing have a double-sided tape when removing,

don’t forget to replace it with a new one when putting back.

14 Replace the LCD panel assembly screws removed in Step 5. 15 Replace the rubber inserts removed in Step 4. 16 Replace the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 75.

www.gateway.com

Flat-blade driver Scribe or non-marring tool

- OR -

Phillips #0 screwdriver

Replacing the lid latches

Tools you need to complete this task:

Screws removed during this task:

• 2 black M2.5×3 (Keyboard cover)

• 6 black M2.5×8 (LCD front panel)

• 2 black M2.5×5 (Lid latches)

To replace the lid latches:

1 Complete the steps in “Preparing the notebook” on page 57. 2 Remove the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 75.

3 Open the LCD panel to the fully open position. 4 Remove the rubber inserts from the front of the LCD panel assembly.

CHAPTER 3: Replacing notebook components

5 Remove the screws from the front of the LCD panel assembly.

6 Carefully separate the front and back of the LCD panel assembly.

7 Remove the screws that connect the lid latches to the LCD panel assembly.

www.gateway.com

8 Remove the old lid latches.

9 Install the new lid latches. 10 Replace the screws that were removed in Step 8. 11 Press the LCD panel front and back together. Press the two halves together in several

places until they click in place. You should find no loose spots or spots where the two halves do not meet.

Important

If the LCD front panel backing have a double-sided tape when removing,

don’t forget to replace it with a new one when putting back.

12 Replace the LCD panel assembly screws removed in Step 5. 13 Replace the rubber inserts removed in Step 4. 14 Replace the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 75.

CHAPTER 3: Replacing notebook components

Flat-blade driver Scribe or non-marring tool

- OR -

Phillips #0 screwdriver

Replacing the LCD assembly

Tools you need to complete this task:

Screws removed during this task:

• 2 black M2.5×3 (Keyboard cover)

• 6 black M2.5×8 (LCD front panel)

• 3 black M2.5x3 (Keyboard)

• 2 long black (Keyboard)

• 2 black M2.5×8 (Hinge bottom)

• 2 black M2.5×8 (Hinge top)

To replace the LCD assembly:

1 Complete the steps in “Preparing the notebook” on page 57. 2 If the notebook has wireless networking built in, unplug the wireless antennas by

following the steps in “Replacing the IEEE 802.11 wireless card” on page 65.

3 Remove the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 75.

4 Remove the keyboard by following the steps in “Replacing the keyboard” on

page 78.

5 Remove the screws on the bottom that secure the LCD panel hinges to the chassis.

6 Turn the notebook over so the top is facing up. 7 Carefully open the LCD panel to the fully-open position.

www.gateway.com

8 Detach the LCD cable from the system board and the tape securing it. Make sure

that you grasp the plastic connector carefully and pull to unplug the LCD video cable from the notebook.

Caution

The LCD video cable connector is fragile.

9 Taking care to note the cables’ routing and positions as they are installed from

Gateway, pull the antenna cables out from under the system board, then slide the antenna cables and LCD cables out from under the retaining clips. Release it from the latches and remove any tape that may be securing the cables.

CHAPTER 3: Replacing notebook components

10 Remove the screws on the top that secure the LCD panel hinge to the chassis.

11 Lift the LCD panel assembly up and away from the notebook.

12 Place the new LCD panel assembly onto the notebook, then replace the hinge screws

removed in Step 10.

13 Slide the antenna cables through the retaining clips, under the system board, then

into the wireless bay.

14 Lay the LCD cable along the flat area under the keyboard, then plug it into the

notebook. Run your finger along the cable to re-stick the cable to the notebook.

15 Replace any tape that held the antenna wires. 16 Close the LCD panel, turn the notebook over so the bottom is facing up, then replace

the bottom hinge screws removed in Step 5.

17 Replace the keyboard by following the steps in “Replacing the keyboard” on

page 78.

18 Replace the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 75.

19 Turn the notebook over so the bottom is facing up. 20 Reconnect the antenna wires to the wireless card by following the steps in

“Replacing the IEEE 802.11 wireless card” on page 65.

www.gateway.com

21 Replace the wireless bay cover by following the steps in “Replacing the IEEE 802.11

wireless card” on page 65.

CHAPTER 3: Replacing notebook components

Flat-blade driver Scribe or non-marring tool

- OR -

Phillips #0 screwdriver

Replacing the LCD panel

Tools you need to complete this task:

Screws removed during this task:

• 2 black M2.5×3 (Keyboard cover)

• 6 black M2.5×8 (LCD front panel)

• 3 black M2.5x3 (Keyboard)

• 2 long black (Keyboard)

• 2 black M2.5×8 (Hinge bottom)

• 2 black M2.5×8 (Hinge top)

• 6 black M2.5×8 (LCD front panel)

• 4 black M2.5x5 (LCD panel to LCD panel lid)

• 2 black M2.5×5 (inverter)

• 2 black M2×3 (Webcam)

• 2 black M2.5×5 (Lid latches)

To replace the LCD panel:

1 Complete the steps in “Preparing the notebook” on page 57. 2 If the notebook has wireless networking built in, unplug the wireless antennas by

following the steps in “Replacing the IEEE 802.11 wireless card” on page 65.

3 Remove the keyboard cover by following the steps in “Replacing the keyboard

cover” on page 75.

4 Remove the keyboard by following the steps in “Replacing the keyboard” on

page 78.

5 Remove the LCD assembly by following the steps in “Replacing the LCD assembly”

on page 90.

Gateway 1400 schematic

Specifications and Main Features

Frequently Asked Questions

User Manual

System specifications

Preface

Conventions

General information

Features

Platform

System Memory

Display and graphics

Storage subsystem

Input devices

Audio

Communication

I/O Ports and devices

Security

Environment

Dimension and W eight

System block diagram

Hardware specifications and configurations

Controllers

BIOS

Memory

Hard Disk Drive

Optical drive

Inverter

V ideo subsystem

Keyboard

Pointing device

Memory card reader

Cardbus

ExpressCard

Audio

Wired LAN

Bluetooth

Wireless LAN

Buttons/Indicators/Ports

Fingerprint reader

Camera

Fans

Battery

Power supply

Power savings

Notebook product tour

Left V iew

Right V iew

Rear V iew

Bottom V iew

Keyboard area

LCD panel

Using the status indicators

Using the keyboard

Key types

System key combinations

Using the fingerprint reader

Using the EZ Pad touchpad

Using the optional multimedia panel

Using the webcam

System utilities

BIOS Setup Utility

Navigating the BIOS Setup Utility

BIOS Setup Utility screens

Main screen

Advanced screen

Security screen

Setting a Password

Removing a Password

Changing a Password

Boot

Exit

BIOS flash utility

Removing a password lock

Removing a HDD password lock

Clearing password check and BIOS recovery

Clearing Password Check

BIOS Recovery by Crisis Disk

Steps for BIOS Recovery by Crisis Disk:

Steps for Creating the Crisis Disk in W indows XP/V ista