The following conventions are used in this manual:
Warning
Indicates a potential for personal injury.
Caution
Indicates a potential loss of data or damage to equipment.
Important
Indicates information that is important to know for the proper completion of a
procedure, choice of an option, or completing a task.
General information
Before using this information and the product it supports, read the following general
information.
This service guide provides you with all technical information relating to the basic
configuration decided for Acer’s global product offering. To better fit local market
requirements and enhance product competitiveness, your regional office may have decided
to extend the functionality of a machine (such as add-on cards, modems, or extra memory
capabilities). These localized features are not covered in this generic service guide. In such
cases, contact your regional offices or the responsible personnel/channel to provide you
with further technical details.
When ordering FRU parts: Check the most up-to-date information available on your
regional web or channel. If, for whatever reason, a part number change is made, it may
not be noted in this printed service guide.
Acer-authorized Service Providers: Your Acer office may have a different part number
code to those given in the FRU list of this printed service guide. You must use the list
provided by your regional Acer office to order FRU parts for repair and service of customer
machines.
•Twelve function keys, four cursor keys, two Windows
•Touchpad pointing device
•Media keys on optional multimedia panel
Audio
•Two built-in stereo speakers
•High-definition audio support
•MS-Sound compatible
•Built-in microphone on webcam
®
keys
3
CHAPTER 1: System specifications
Communication
•Integrated webcam
•WLAN: Intel
•WPAN: Bluetooth
•LAN: 10/100/1000 Ethernet
®
WiFi Link 5100 a/b/g/n
®
2.0+EDR (Enhanced Data Rate)
I/O Ports and devices
•USB (three)
•External display (VGA) port
•eSATA port
•Ethernet (RJ45)
•Headphone/SPDIF Audio Out
•Microphone in
•DC in jack for AC adapter
•PCMCIA slot (Type II)
•ExpressCard™/54 slot
•Fingerprint reader (optional)
•5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)
•HDMI™ port with HDCP support
Security
•Kensington lock slot
Environment
•Temperature:
•Operating: 32 °F to 90 °F (0 °C to 35 °C)
•Non-operating: -4 °F to 140 °F (-20 °C to 60 °C)
•Humidity (non-condensing):
•Operating: 10% to 90%
•Non-operating: 5% to 95%
Dimension and W eight
•Dimension: 400 mm x 295 mm x 42.8 mm
•Weight: 4.20 kg.
4
www.gateway.com
System block diagram
5
CHAPTER 1: System specifications
Hardware specifications and configurations
CPU
ItemSpecification
CPU typeIntel Core 2 Duo or Intel Core 2 Quad Mobile Processor
Core logicIntel GM45 + ICH9M
CPU package Socket-P, µ FCPGA
CPU core voltage1.0375V to 1.3V
(c) Emergency Release
Power Requirement
Input Voltage5 V +/- 5% (Operating)
LCD
ItemSpecification
Vendor & model nameAUO/LPL
Screen Diagonal (mm)17.1 inches
10
www.gateway.com
°
ItemSpecification
Display resolution (pixels)1440 x 900 WXGA+
Pixel Pitch0.204 x 0.204
Pixel ArrangementR.G.B. Vertical Stripe
Display ModeNormally White
Typical White Luminance (NIT)
also called Brightness
Luminance Uniformity1.25 max.
Contrast Ratio400 typical
Response Time msec8
Nominal Input Voltage VDD+3.3V
Viewing Angle (degree)
Horizontal: Right/Left
Vertical: Upper/Lower
Temperature Range( C)
Operating
Storage (shipping)
220
45/45
15/35
0 to +50
-40 to +60
Inverter
ItemSpecification
Vendor & model name
■
Darfon
V ideo subsystem
ItemSpecification
ChipsetNVidia N10E-GT 1
GPU Frequency414 MHz
11
CHAPTER 1: System specifications
ItemSpecification
Memory size1024 MB
Features
■
Unified Shader Architecture
■
Support Microsoft® DirectX® 10 Shader Model 4
■
Geometry Instancing 2.0
■
SGI OpenGL® 2.0 optimizations and support
■
Adaptive PCI Express interface
■
High efficiency integrated adaptable and programmable video processor (VP2)
■
Integrated Bit Stream Processor (BSP)
■
NVIDIA PureVideo/Pure Video HD technology
■
Industry video codec standard hardware acceleration
■
Advanced Spatial Temporal De-Interlacing
■
Vibrant Color Temperature Correction
■
LCD Overdrive
■
High-Quality Real-Time video recording
■
Best quality 10-bit display pipeline
■
NVIDIA nView Multi Display Technology
■
SmartDimmer Technology
■
Integrated HDMI support
■
Support for integrated HDCP
■
NVIDIA Digital Vibrance Control Technology
■
Integrate HDTV encoder
■
Dual 400MHz RAMDACs
Keyboard
ItemSpecification
Keyboard controllerWinbond 8763
Total number of keypads103-key
Windows logo keyYes
Internal & external
Plug USB keyboard to the USB port directly
keyboard work
simultaneously
Pointing device
ItemSpecification
Type
ButtonsLeft/Right
ScrollingScroll zone on right side of touchpad
Complies to SDIO Host Interface Specification Rev 1.0
■
Supports MMC, MMCplus, SD Memory, and SDIO cards
■
SDIO Version 1.10 compliant with High-Speed Mode
■
SD Host Interface Specification v1.0
■
SD Host Interface Specification v2.0
■
SD HC (High Capacity SD memory card)
■
Supports SD memory card, with CPRM security
■
Complies to MultiMediaCard™ Version 4.0
■
Supports Memory Stick™ and MS PRO media cards
■
Supports xD-Picture™ card and SmartMedia™ cards
Cardbus
ItemSpecification
ControllerO2Micro OZ27C10LN
Cards supportedType II
ExpressCard
ItemSpecification
ControllerICH9ME
Supports card typeType 54
Number of slotsOne
Access locationRight panel
Audio
ItemSpecification
Audio ControllerConexant CX2056-15Z
Audio onboard or optionalBuilt-in
Mono or StereoStereo
Resolution
Compatibility
Realtek ALC269X
■
Ten DAC channels support 16/20/24-bit PCM format for 7.1 sound playback, plus 2
channels of independent stereo sound output (multiple streaming) through the front panel
output
■
Two stereo ADCs support 16/20/24-bit PCM format, one for stereo microphone, one for
legacy mixer recording
■
HD Audio
13
CHAPTER 1: System specifications
ItemSpecification
Sampling rate
■
All DACs supports 44.1/48/96/192 kHz sample rate
■
All ADCs support 44.1/48/96 kHz sample rate
■
Two independent 16/20/24-bit S/PDIF-OUT converters support 44.1/48/96/192kHz
sample rate, one for nominal digital audio, the other one for digital audio output to HDMI
transmitter
Internal microphoneWith optional webcam
Internal speaker/quantity2 speakers (1.5 W per channel)
Features
■
97 dB SNR DACs & 90 dB SNR ADCs
■
Enable VoIP function
■
Subwoofer support
Wired LAN
ItemSpecification
LAN chipsetMarvell 88E8057
Supports LAN protocol10/100/1000 Mbps
LAN connector typeRJ45
LAN connector locationRight side
Features
■
Integrated 10/10/1000 BASE-T transceiver
■
PCI v2.2 compliant
■
Wake on LAN support meeting ACPI requirements
Bluetooth
ItemSpecification
ChipsetFoxconn BRM2046
Data throughput2.1 Mbit/s
ProtocolBluetooth 2.0
InterfaceUSB (board level)
Connector typeWireless via Bluetooth protocols
Wireless LAN
ItemSpecification
Chipset
Data throughput11~54 Mbps, up to 270 Mbps for Draft-N
■
Intel WiFi Link 5100
14
ItemSpecification
www.gateway.com
Protocol
■
IEEE 802.11a
■
IEEE 802.11b
■
IEEE 802.11g
■
IEEE 802.11 Draft-N
InterfacePCI bus (mini PCI socket for wireless module)
USB
ItemSpecification
ChipsetIntel ICH9ME
USB compliancy level2.0
OHCIUSB 1.1 and USB 2.0 host controller
Number of USB ports3
Location
■
Two on the left side
■
One on the rear
Buttons/Indicators/Ports
ItemSpecification
Buttons
Indicators
Ports
■
Media control buttons and capacitive volume control on media panel
Model
InterfaceUSB 2.0
Resolution1.3M pixels (1280 x 1024)
Signal to noise ratio42 dB
SensorCMOS 1/4
Power5 V
Built-in microphoneYes
LEDOn/Off
SoftwareVideo Web Camera
■
Chicony CNF6141
Fans
CPU Temperature (degrees C)Fan Speed (rpm)Acoustic Level (dBA)
Throttling 50%: % is controlled by operating system. Temperature point is 95°C
OS shut down at 100°C; H/W shut down at 105°C
16
Battery
ItemSpecification
www.gateway.com
Vendor
■
Simplo
Battery TypeLi-ion
Pack capacity 7800mAH
Number of battery cell9
Package configuration
■
3 cells in series, 3 series in parallel
Normal voltage11.1V
Charge voltage12.6V (max)
Power supply
ItemSpecification
Vendor
Input rating90VAC to 264VAC, 47Hz to 63Hz
Maximum input AC
current
Output rating19V DC, 4.74A to 6.32A, 120W
■
Delta
■
1.5A (max)
Power savings
ACPI modePower Management
Mech. Off (G3)All devices in the notebook are turned off completely.
Soft Off (G2/S5)OS initiated shutdown. All devices in the notebook are turned off completely.
Working (G0/S0)Individual devices such as the CPU and hard disc may be power managed in this state.
Suspend to RAM (S3)
Save to Disk (S4)Also called Hibernation mode. System saves all system states and data onto the disc prior
■
CPU set power down
■
VGA suspend
■
PCMCIA suspend
■
Audio power down
■
Hard drive power down
■
Optical drive power down
■
Super I/O low power mode
to powering off the whole system.
17
CHAPTER 1: System specifications
Power indicator
LCD panel release latch
Battery charge indicator
Wireless network switch
Kensington lock
DVD drive
USB ports
Ventilation fan
Notebook product tour
Important
Case color may vary from that shown in the pictures.
Front View
ComponentIconDescription
Power indicator
Battery charge indicator
■
LED on - Notebook is on.
■
LED blinking - Notebook is in Sleep or Hybrid Sleep mode.
■
LED off - Notebook is off.
■
LED blue - Battery is fully charged.
■
LED purple - Battery is charging.
■
LED blinking red - Battery charge is very low.
■
LED solid red - Battery is malfunctioning.
Important: This LED only lights up when your notebook is connected
to AC power or the battery charge is very low.
LCD panel release latchPress to open the LCD panel.
Wireless network switchTurn the optional IEEE 802.11 wireless network radio and optional
Bluetooth radio on or off. For more information, see “Wireless Ethernet
Networking” in your online User Guide.
Warning: Radio frequency wireless communication can interfere with
equipment on commercial aircraft. Current aviation regulations require
wireless devices to be turned off while traveling in an airplane.
IEEE 802.11 and Bluetooth communication devices are examples of
devices that provide wireless communication.
Left V iew
18
ComponentIconDescription
Kensington™ lock slotSecure your notebook to an object by connecting a Kensington cable
USB portsPlug USB devices (such as a diskette drive, flash drive, printer,
lock to this slot.
scanner, camera, keyboard, or mouse) into these ports.
www.gateway.com
IEEE 1394 port
Express Card
USB port
Memory card reader
Ethernet jack
Audio jacks
HDMI out jack
eSATA jack
Monitor port
ComponentIconDescription
Ventilation fanHelps cool internal components.
DVD driveInsert CDs, DVDs or BDs into this drive.
Warning: Do not work with the notebook resting on your lap. If the
air vents are blocked, the notebook may become hot enough to harm
your skin.
Caution: Do not block or insert objects into these slots. If these slots
are blocked, your notebook may overheat resulting in unexpected
shutdown or permanent damage to the notebook.
Caution: Provide adequate space around your notebook so air vents
are not obstructed. Do not use the notebook on a bed, sofa, rug, or other
similar surface.
Right V iew
ComponentIconDescription
Memory card readerInsert a memory card from a digital camera, MP3 player, PDA, or cellular
IEEE 1394 port
(optional)
telephone into the memory card reader. The memory card reader supports
Memory Stick
MultiMediaCard™, RS-MultiMediaCard™, Secure Digital™, and
xD-Picture Card™ cards.
Plug an IEEE 1394 (also known as Firewire
as a digital camcorder or MP3 player) into this optional 4-pin IEEE 1394
port.
®
, Memory Stick Pro®, Mini Secure Digital®,
®
or i.Link®) device (such
Express Card slotInsert one Type54 Express Card into this slot.
Audio jacksHeadphone jack—Plug amplified speakers or headphones into this jack.
USB portPlug a USB device (such as a diskette drive, flash drive, printer, scanner ,
Ethernet jackPlug an Ethernet network cable into this jack. Plug the other end of the
HDMI out jack (optional)HDMIPlug an HDMI device, such as a high definition television, into this
The built-in speakers are turned off when speakers or headphones are
plugged into this jack.
Microphone jack—Plug a microphone into this jack. The built-in
microphone is turned off while an external microphone is connected.
camera, keyboard, or mouse) into this port.
cable into a cable modem, DSL modem, or an Ethernet network jack.
optional jack.
19
CHAPTER 1: System specifications
Power connector
Modem jack
Ventilation fan
ComponentIconDescription
eSATA jack (optional)eSATAConnect an external SATA hard drive to this optional jack.
Monitor portPlug an analog VGA monitor or projector into this port.
Rear V iew
ComponentIconDescription
Ventilation fanHelps cool internal components.
Power connectorPlug the AC adapter cable into this connector.
Modem jack (optional)Plug a dial-up modem cable into this optional jack.
Warning: Do not work with the notebook resting on your lap. If the air
vents are blocked, the notebook may become hot enough to harm your
skin.
Caution: Do not block or insert objects into these slots. If these slots
are blocked, your notebook may overheat resulting in unexpected
shutdown or permanent damage to the notebook.
Caution: Provide adequate space around your notebook so air vents are
not obstructed. Do not use the notebook on a bed, sofa, rug, or other
similar surface.
20
Bottom V iew
Battery latch
Memory bay
Battery lock
Battery
Customer
care label
Hard drive bay
ComponentIconDescription
www.gateway.com
Online Support:
Tech Support Phone:
Hours:
Model:
S/No:
Memory bayMemory modules are located in this bay.
Battery latchSlide to release the battery.
BatteryProvides power when the notebook is not plugged into AC power.
Battery lockSlide to unlock the battery.
Customer Care labelIncludes the Customer Care contact information.
Hard drive bayThe hard drive(s) is (are) located in this bay.
21
CHAPTER 1: System specifications
Status indicators
Power button
Keyboard
Touchpad
Speaker
Speaker
Fingerprint reader
Multimedia panel
Keyboard area
ComponentIconDescription
KeyboardProvides all the features of a full-sized, computer keyboard.
SpeakersProvide audio output when headphones or amplified speakers are not
Power buttonPress to turn the power on or off. You can also configure the power
Multimedia panel
(optional)
TouchpadProvides all the functionality of a mouse.
Fingerprint reader
(optional)
Status indicatorsInform you when a drive is in use or when a button has been pressed
plugged in.
button for Sleep/Resume mode.
Use to control playback of CDs and DVDs. The panel includes a
capacitive (touch) volume control.
Provides enhanced security.
that affects how the keyboard is used.
22
LCD panel
Optional webcam status indicator
Optional microphone
Optional webcam
ComponentIconDescription
www.gateway.com
Microphone (optional)Use to talk through when making Voice over Internet Protocol (VoIP) calls.
Webcam (optional)Use to let others see who they are communicating with when making VoIP
Webcam status
indicator (optional)
Important: The optional microphone is only available when purchased with the
optional webcam.
calls.
Turns on when the webcam is turned on.
23
CHAPTER 1: System specifications
Hard drive/DVD
Caps lock
Num lock
Wireless network
A
1
Using the status indicators
Important
If none of the indicators are on, you may need to press FN+F1 to toggle the status
indicators on.
Status indicators inform you when a drive is being used or when a button has been pressed that
affects how the keyboard is used. The status indicators are located below the touchpad.
IndicatorIconDescription
Wir el e ss n et w or k
Caps lock
Num lock
Hard drive/DVD
■
LED on - Optional wireless IEEE 802.11 radio is turned on.
■
LED off - Optional wireless IEEE 802.11 radio is turned of f.
■
LED on - Caps lock is turned on.
■
LED off - Caps lock is turned off.
■
LED on - Numeric keypad is turned on.
■
LED off - Numeric keypad is turned off.
■
LED blinking - Hard drive/DVD drive is being accessed.
■
LED off - Hard drive/DVD drive is not being accessed.
24
Using the keyboard
Function keys/ System keys
Navigation keys
FN
key
Windows key
Numeric
keypad
Application
key
Arrow keys
Y our notebook features a full-size keyboard that functions the same as a desktop computer keyboard.
Many of the keys have been assigned alternate functions, including shortcut keys for Windows and
function keys for specific system operations.
Key types
The keyboard has several different types of keys. Some keys perform specific actions when pressed
alone and other actions when pressed in combination with another key.
www.gateway.com
Key typeIconDescription
Function keysPress these keys labeled F1 to F12 to perform actions in programs.
System keysPress these colored keys in combination with the F
Navigation keysPress these keys to move the cursor to the beginning of a line, to the
Numeric keypadUse these keys to type numbers.
FN keyPress the FN key in combination with a colored system key to perform
Windows keyPress this key to open the Windows Start menu. This key can also be
Application keyPress this key for quick access to shortcut menus and help assistants
Arrow keysPress these keys to move the cursor up, down, right, or left.
For example, pressing F1 may open help.
Each program uses different function keys for different purposes. See
the program documentation to find out more about the function key
actions.
N key to perform
specific actions.
end of a line, up the page, down the page, to the beginning of a
document, or to the end of a document.
a specific action.
used in combination with other keys to open utilities like F (Search
utility), R (Run utility), and E (Computer window).
in Windows.
25
CHAPTER 1: System specifications
System key combinations
When you press the FN key and a system key at the same time, your notebook performs the action
identified by the text or icon on the key.
Press and hold FN, then press this
system key...
6
To...
Toggle the status indicators on or off.
Turn the optional IEEE 802.11 wireless network radio on or of f. For more
information, see “Wireless Ethernet Networking” in your online User Guide.
Warning: Radio frequency wireless communication can interfere with
equipment on commercial aircraft. Current aviation regulations require
wireless devices to be turned off while traveling in an airplane.
IEEE 802.11 communication devices are examples of devices that provide
wireless communication.
Important: The wireless network switch must be in the ON position for
this button to work.
Enter Sleep mode or Hybrid Sleep mode. Press the power button to leave
Sleep mode.
Toggle the notebook display in the following order:
■
The LCD
■
An external monitor or projector (a monitor or projector must be
plugged into the monitor port or HDMI port on your notebook)
■
Both displays at the same time
Turn the optional Bluetooth radio on or off.
Warning: Radio frequency wireless communication can interfere with
equipment on commercial aircraft. Current aviation regulations require
wireless devices to be turned off while traveling in an airplane. Bluetooth
communication devices are examples of devices that provide wireless
communication.
Important: The wireless network switch must be in the ON position for
this button to work.
26
F8
-
Increase the LCD panel brightness above the normal brightest setting. Use
this feature in bright lighting situations, such as outside in bright sunlight.
+
Press a second time to decrease the brightness below the normal lowest
brightness setting. Use this feature in dim lighting situations.
Press a third time to return the display to the normal brightness setting.
Important: Using this feature will affect battery performance.
Play or pause the CD or DVD.
Stop playing the CD or DVD.
www.gateway.com
Press and hold FN, then press this
system key...
To...
Skip back one CD track or DVD chapter.
Skip ahead one CD track or DVD chapter.
Increase the brightness of the display.
Decrease the brightness of the display.
Increase volume.
Decrease volume.
Mute the sound. Press the key combination again to restore the sound.
Using the fingerprint reader
Your notebook may include a fingerprint reader that provides enhanced security and
convenience. The fingerprint reader is located between the left and right touchpad buttons.
27
CHAPTER 1: System specifications
Gateway Fingerprint Solution is a multi-purpose fingerprint software package integrated
with the Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint
features, Gateway Fingerprint Solution has incorporated protection against unauthorized
access to your computer with centralized password management with Password vault, easy
music player launching with Gateway Launch Music, secure Internet favorites via Gateway
Launch Sites, and fast application/website launching and login with Gateway Launch
Apps, while Gateway ProfileLaunch can launch up to three applications/websites from a
single finger swipe.
Gateway Fingerprint Solution also allows you to navigate through web browsers and
documents using Fingertip navigation. With Gateway Fingerprint Solution, you can now
enjoy an extra layer of protection for your personal computer, as well as the convenience
of accessing your daily tasks with a simple swipe of your finger!
For more information refer to the Gateway Fingerprint Solution help files.
To run the Gateway Fingerprint Solution program:
1Click (Start), All Programs, Gateway, Fingerprint Solution, then click System
Settings.
2Click Next to proceed through the tutorial.
28
Using the EZ Pad touchpad
Touchpad
Left button
Right button
Scroll zone
The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone.
www.gateway.com
When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same
direction. You can use the scroll zone to scroll through documents. Use of the scroll zone may vary
from program to program.
You can use the EZ Pad left and right buttons below the touchpad to select objects.
29
CHAPTER 1: System specifications
To...Do this...
Move the
pointer on the
screen.
Select an object
on the screen.
Start a pr o g r am
or open a file or
folder.
Access a
shortcut menu
or find more
information
about an object
on the screen.
Move your finger around on the
touchpad. If you run out of
space and need to move the
pointer farther, lift your finger,
move it to the middle of the
touchpad, then continue
moving your finger.
Position the pointer over the
object. Quickly press and
release the left button once.
This action is called clicking.
Position the pointer over the
object. Press the left button
twice in rapid succession. This
action is called double-clicking.
Position the pointer over the
object. Quickly press and
release the right button once.
This action is called
right-clicking.
30
Move an object
on the screen.
Position the pointer over the
object. Press the left button and
hold it down, then use the
touchpad to move (drag) the
object to the appropriate part of
the screen. Release the button
to drop the object where you
want it.
www.gateway.com
Windows Hotstart
Instant On Audio
Instant On Video
Play/Pause
Stop
Skip
Skip ahead
Mute sound
Capacitive volume control
Using the optional multimedia panel
ButtonDescription
Optional: Windows Hotstart—Turns on the notebook (if turned off) and opens Media Center
(Windows Vista Home Premium or Windows Vista Ultimate) or Windows Media Player
(Windows Vista Home Basic).
Important: You can use this button if the notebook is turned on, turned off, or in Sleep or
Hibernate mode.
Important: You cannot use this button if you are logged on as a guest.
Instant on Audio—Opens Media Center (Windows Vista Home Premium or Windows Vista
Ultimate) or Windows Media Player (Windows Vista Home Basic).
Instant on Video—Opens Media Center (Windows Vista Home Premium or Windows Vista
Ultimate) or the DVD player program (Windows Vista Home Basic).
Play or pause the CD or DVD.
Stop playing the CD or DVD.
Skip back one CD track or DVD chapter.
Skip ahead one CD track or DVD chapter.
Mute the sound. Press again to restore the sound.
Capacitive volume control—Swipe your finger on the volume sensor strip to change the volume.
To increase volume, move from the – towards the +. To decrease volume, move from the +
towards the –.
Tip:
■
You can start swiping at any point on the strip.
■
The duration of the swipe determines the amount of the change.
■
At the end of this swipe, if you keep your finger on the strip, the volume control continues
to change in the same direction.
■
Tapping on the strip does not change the volume.
31
Using the webcam
Webcam
Status indicator
Microphone
You can use the optional webcam with many of the available Internet chat programs to add video
and audio to your chat session. In addition, by using the software included with the webcam, you
can take pictures or create video clips.
To use the webcam:
1Click (Start), All Programs, Camera Assistant Software, then click Camera Assistant
Software. The Camera Assistant Toolbar opens.
-ORRight-click (Camera assistant software) on the taskbar, then click Show Toolbar. The
Camera Assistant Toolbar opens.
CHAPTER 1: System specifications
ButtonIconDescription
Start cameraTurns on the camera and opens the preview screen.
EffectsAdds a decoration or border to your picture.
PropertiesModifies properties such as zoom, backlight compensation, brightness,
SettingsSelects the position of the toolbar or modifies the picture, video, or audio
HelpOpens online help.
and contrast.
settings.
32
www.gateway.com
2Click (Start camera). The Camera Assistant opens.
3Click one of the following:
ButtonIconDescription
SnapshotTake a picture of what is currently in the preview screen.
Video recordingCreate a video recording.
Audio recordingCreate an audio recording.
FunctionsChange a setting or access online help.
ResolutionChange the size of the picture.
MuteTurn audio capture on or off.
EffectsAdd a decoration or border to your picture.
33
CHAPTER 1: System specifications
34
CHAPTER 2
System utilities
• BIOS Setup Utility
• BIOS flash utility
• Removing a password lock
• Clearing password check and BIOS recovery
35
CHAPTER 2: System utilities
Phoenix SecureCore(tm) Setup Utility
Main
System Time:
System Date:
System BIOS Version:
CPU Type:
CPU Speed:
Cache Ram
Total Memory:
S l o t 1 M e m o r y
S l o t 2 M e m o r y
F1
Esc
Help
Exit
Select Item
Select Menu
Change Values
Select Sub-Menu
-/+
Enter
F9
F10
Setup Defaults
S a v e a n d E x i t
[]
[]
:10:10
06/04/2009
Vx.xx
Intel ® Core(TM)2 Duo CPU P8700 @ 2.53GHz
2.53GHz
3072 KB
4096 MB
2048 MB
2048 MB
10
Security
Boot
Exit
Advanced
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into the notebook’s
BIOS (Basic Input/Output System). The notebook was shipped already properly
configured and optimized. However, if the user encounters configuration problems, you
may need to run Setup.
Important
Also see Chapter 4 “Troubleshooting” on page 139.
To run the BIOS Setup Utility:
1Turn on the notebook. You will see Press <F2> to enter Setup at the bottom of the
screen.
2Press F2. The BIOS Setup Utility opens.
Navigating the BIOS Setup Utility
There are six menu options in the BIOS Setup Utility: Information, Main, Advanced, Intel,
Security, Boot, and Exit.
To use the BIOS Setup Utility:
•To choose a menu, use the left ← and right → arrow keys.
•To choose an item, use the up ↑ and down ↓ arrow keys.
•To change the value of a parameter, press F5 or F6.
•A plus sign (+) indicates the item has sub-items. Press ENTER to expand this item.
•Press ESC while you are in any of the menu options to go to the Exit menu.
•In any menu, you can load default settings by pressing F9. You can also press F10
to save any changes made and exit the BIOS Setup Utility.
Important
Y ou can change the value of a parameter if it is enclosed in square brackets.
Navigation keys for a particular menu are shown on the bottom of the screen. Help
for parameters are found in the Item Specific Help part of the screen. Read this
information carefully when making changes to parameter values. System
information differs by model.
36
BIOS Setup Utility screens
Phoenix SecureCore(tm) Setup Utility
Main
System Time:
System Date:
System BIOS Version:
CPU Type:
CPU Speed:
Cache Ram
Total Memory:
S l o t 1 M e m o r y
S l o t 2 M e m o r y
F1
Esc
Help
Exit
Select Item
Select Menu
Change Values
Select Sub-Menu
-/+
Enter
F9
F10
Setup Defaults
S a v e a n d E x i t
[]
[]
:10:10
06/04/2009
Vx.xx
Intel ® Core(TM)2 Duo CPU P8700 @ 2.53GHz
2.53GHz
3072 KB
4096 MB
2048 MB
2048 MB
10
Security
Boot
Exit
Advanced
Important
The screens shown in this section are for informational purposes only. Screen
information varies by model, features ordered, and location.
Main screen
The Information screen allows the user to view a summary of your notebook hardware
information.
www.gateway.com
ParameterDescription
System TimeSets the system time. The hours are displayed in a 24-hour format.
System DateSets the system date.
System BIOS VersionDisplays system BIOS version.
CPU TypeThis field shows the CPU type and speed of the system.
CPU SpeedThis field shows the speed of the CPU.
Cache RamDisplay the amount of cache memory.
Total MemoryShows the total memory of the system.
Slot 1 MemoryShows the memory size installed in slot 1 of the system.
Slot 1 MemoryShows the memory size installed in slot 2 of the system.
IDE0 Model NameThis field shows the model name of HDD installed on primary IDE
IDE0 Serial NumberThis field displays the serial number of HDD installed on primary IDE
master.
master.
37
CHAPTER 2: System utilities
Phoenix SecureCore(tm) Setup Utility
Main
Enable support for
Legacy Universal Serial
Bus
Legacy USB Support:
SATA Mode:
Quiet Boot:
No Execute Mode Mem Protection
Intel ® Virtualization Technology
F1
Esc
Help
Exit
Select Item
Select Menu
Change Values
Select Sub-Menu
-/+
Enter
F9
F10
Setup Defaults
S a v e a n d E x i t
[]
[ ]
[Enabled]
[Enabled]
[Enabled]
IDE
Enabled
Security
Boot
Exit
Advanced
Item Specific Help
Advanced screen
The Advanced screen allows the user to configure advanced notebook features.
The table below describes the parameters found on this screen.
ParameterDescriptionFormat/Option
Legacy USB SupportEnable support for Legacy
SA T A ModeControl the mode in which the
Quiet BootDisplay the logo screen
No Execute Mode Mem
Protection
Intel Virtualization
Technology
Universal Bus.
SATA controller should
operate.
during boot.
Prevent a malicious software
from taking over your system
by running a malicious code
in protected memory area.
When enabled, a VMM can
utilize the additional hardware
virtualization capabilities
provided by this technology.
Enabled or Disabled
IDE or AHCI
Enabled or Disabled
Enabled or Disabled
Enabled or Disabled
38
www.gateway.com
Phoenix SecureCore(tm) Setup Utility
Main
F1
Esc
Help
Exit
Select Item
Select Menu
Change Values
Select Sub-Menu
-/+
Enter
F9
F10
Setup Defaults
S a v e a n d E x i t
Security
Boot
Exit
Item Specific Help
Supervisor Password
c o n t r o l s a c c e ss o f th e
whole setup utility.
I t c a n b e u s e d t o b o o t
u p w h e n P a s s w o r d on
boot is enabled.
Supervisor Password s:
User Password s:
S e t U s e r P a s s w o rd
SetPassword
Diskette access
F i x e d d i s k b o o t s ec to r:
P a s s w o r d o n B o o t:
i
i
HDD
Set Supervisor Password
Clear
Clear
[Enter]
[Enter]
[Supervisor]
[Normal]
[Disabled]
[]Enter
Advanced
Security screen
The Security screen contains parameters that help safeguard and protect your notebook
from unauthorized use.
.
Important
Refer to “Removing a password lock” on page 47 if you need to know how to
remove a Hard Drive or BIOS Password.
The table below describes the parameters in this screen. Settings in boldface are the default
and suggested parameter settings.
ParameterDescriptionOption
Supervisor Password IsShows the setting of the Supervisor passwordClear or Set
User Password IsShows the setting of the User password.Clear or Set
Set Supervisor PasswordPress Enter to set the supervisor password. When
Set User PasswordPress Enter to set the user password. When a user
Set HDD PasswordPress Enter to set the HDD password.
Diskette accessWhen Supervisor or User Password is set, lets you
set, this password protects the BIOS Setup Utility
from unauthorized access. The user cannot enter
the Setup Utility without entering this password.
password is set, this password protects the BIOS
Setup Utility from unauthorized changes. The
user can enter the Setup Utility only and does not
have the right to change the value of any
parameters.
If Password on Boot is enabled, the user must
enter the user password each time the notebook
is turned on or wakes from Sleep.
control access to diskette drives.
Supervisor or
User
39
CHAPTER 2: System utilities
ParameterDescriptionOption
Fixed disk boot sectorWrite protects boot sector on hard disk to protect
against viruses.
Password on BootWhen Supervisor or User Password is set, lets you
control whether to enable or disable password
entry on boot up.
Normal or
Write Protect
Disabled or
Enabled
Caution
When you are prompted to enter a password, you have three tries before the system
halts. Don’t forget your password. If you forget your password, you may have to return
your notebook to your dealer to reset it.
Setting a Password
Important
You must set a Supervisor password before you can set a User password.
To set the Supervisor password:
1Press ↑ or ↓ to highlight Set Supervisor Password, then press ENTER. The Set
Supervisor Password box opens.
40
2Type a password in the Enter New Password field. The password length cannot
exceed eight alphanumeric characters (A-Z, a-z, 0-9). The password is not case
sensitive.
3Retype the password in the Confirm New Password field.
Caution
Be very careful when typing your password because the characters do not
appear on the screen.
4Press ENTER. After setting the password, the value of Supervisor Password changes
to Set.
5Optional: you can enable the Password on Boot parameter.
www.gateway.com
6When you are done, press F10 to save your password and exit the BIOS Setup Utility
or you can proceed to setting the User password.
To set the User password:
1Press ↑ or ↓ to highlight Set User Password, then press ENTER. The Set User
Password box opens.
2Type a password in the Enter New Password field. The password length cannot
exceed eight alphanumeric characters (A-Z, a-z, 0-9). The password is not case
sensitive.
3Retype the password in the Confirm New Password field.
Caution
Be very careful when typing your password because the characters do not
appear on the screen.
4Press ENTER. After setting the password, the value of User Password changes to Set.
5When you are done, press F10 to save your password and exit the BIOS Setup Utility .
Removing a Password
To remove a password:
1Press ↑ or ↓ to highlight Set Supervisor Password or Set User Password, then press
ENTER. The Set Supervisor Password or Set User Password box opens.
2Type the current password in the Enter Current Password field, then press ENTER.
3Press ENTER twice without typing anything in the Enter New Password and Confirm
New Password fields. After removing the password, the value of Supervisor
Password changes to Clear.
4When you are done, press F10 to save your password and exit the BIOS Setup Utility .
41
CHAPTER 2: System utilities
Changing a Password
To change a password:
1Press ↑ or ↓ to highlight Set Supervisor Password or Set User Password, then press
E
NTER. The Set Supervisor Password or Set User Password box opens.
2Type the current password in the Enter Current Password field, then press ENTER.
Important
If you enter an incorrect current password, the screen displays the following.
Press E
NTER, then re-enter the current password.
42
3Type a password in the Enter New Password field.
www.gateway.com
4Retype the password in the Confirm New Password field.
Important
If you do not enter the same new password and confirm new password, the
screen displays the following. Press E
confirmation password.
NTER, then re-enter the new password and
5Press ENTER. The screen displays the following.
6Press ENTER.
7When you are done, press F10 to save your password and exit the BIOS Setup Utility .
43
CHAPTER 2: System utilities
Phoenix SecureCore(tm) Setup Utility
Item Specific Help
U s e < > o r < > t o
select a device, then
p r e s s < F 6 > t o m o v e it
u p t h e l i s t , o r < F 5 >
t o m o v e i t d o w n t h e
list. Press <Esc> to
escape the menu.
Boot priority order:
F1
Esc
Help
Exit
Select Item
Select Menu
Change Values
Select Sub-Menu
-/+
Enter
F9
F10
Setup Defaults
S a v e a n d E x i t
2:
3:
5:
6:
7:
8:
: XXXXXXXXXXXXXXXXX
USB HDD:
4 : U S B F D D :
U S B C D / D V D R O M :
P C I S C S I :
Network Boot:
1: CD/DVD: XXXXXXXXXXXXXXXXX
IDE0
Main
Security
Boot
Exit
Advanced
Excluded from boot order:
: U S B K E Y:
Phoenix SecureCore(tm) Setup Utility
Item Specific Help
E x i t S y s t e m S e t up a nd
save your changes to
CMOS.
F1
Esc
Help
Exit
Select Item
Select Menu
Change Values
Select Sub-Menu
-/+
Enter
F9
F10
Setup Defaults
S a v e a n d E x i t
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Save Changes
Exit Saving Changes
Main
Security
Boot
Exit
Advanced
Boot
This menu allows the user to decide the order of boot devices to load the operating system.
Bootable devices include the onboard hard disk drive and the optical drive. Follow the
instructions in Item Specific Help to change to boot order of the notebook devices.
Exit
The Exit screen contains options for leaving the BIOS Setup Utility and starting Windows.
44
www.gateway.com
The table below describes the options on this screen.
OptionDescription
Exit Saving ChangesExit the BIOS Setup Utility and save your changes to CMOS.
Exit Discarding ChangesExit the BIOS Setup Utility without saving your changes to CMOS.
Load Setup DefaultLoad default values for all SETUP items.
Discard ChangesLoad previous values from CMOS for all SETUP items.
Save ChangesSave your changes to CMOS.
45
BIOS flash utility
Use the BIOS flash memory update for the following conditions:
•Install new versions of system programs.
•Install a new BIOS with updated features or options.
•Restore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM.
Important
Make sure that emm386.exe and himem.sys are not loaded into memory when using
Phlash.
Caution
Use the AC adapter power supply when you run the Phlash or Nkbcf utility. If the
battery pack does not contain enough power to finish flashing the BIOS, the notebook may
not boot because the BIOS was not completely loaded.
To use Phlash to update the BIOS:
1Boot your notebook into native MS-DOS mode.
2Make sure that emm386.exe and himem.sys are not loaded into system memory.
3From the CD-ROM drive, type the DOS command Phlash16 <rom-file name>
/c/x/mode=3.
4Press ENTER. Phlash runs automatically.
CHAPTER 2: System utilities
To use Nkbcf to update the Keyboard BIOS:
1Boot your notebook into native MS-DOS mode.
2Make sure that emm386.exe and himem.sys are not loaded into system memory.
3From the CD-ROM drive, type the DOS command NKBCF <kbc-file name>.
4Press ENTER. Nkbcf runs automatically.
46
www.gateway.com
Removing a password lock
This section provides you with instructions to remove a hard drive or Supervisor password
lock.
Removing a HDD password lock
If you type the wrong HDD password three times in a row, the error message Hdd password
error code
To solve a HDD password locked problem, do as follows:
1Run the program unlock6.exe
2Key in unlock6 XXXXX 00 (XXXXX is the HDD password error code).
3Select 2.
4The master password will be displayed. Write down the master password.
5Reboot the system and key in the master password.
is displayed on the screen and the HDD is locked.
47
CHAPTER 2: System utilities
G116
Clearing password check and BIOS recovery
This section provides you with the standard operating procedures for clearing passwords
and performing BIOS recovery on this system. This system provides one Hardware Open
Gap on the mainboard for clearing password check, and one hotkey for enabling BIOS
Recovery.
If users set a BIOS password (Supervisor Password and/or User Password) for security
reasons, the BIOS will ask for the password during system POST or when the system enters
the BIOS Setup menu. However, once it is necessary to bypass the password check, users
need to short the HW Gap to clear the password.
Follow these steps:
1Power off the system, and remove the hard drive, AC adapter, and battery from the
system.
2Remove the memory bay cover.
3The HW Gap (G116) near the wireless LAN connector.
4Use an electric conductivity tool to short the two points of the HW Gap. Make sure
you do not touch or damage any other components.
5Plug in AC, keep the short condition on the HW Gap, and press Power Button to
power on the system till BIOS POST finish. Then remove the tool from the HW Gap.
6Replace the memory bay cover.
7Restart system. Press F2 key to enter BIOS Setup menu.
48
www.gateway.com
8If there is no password request, the BIOS Password is cleared. Otherwise, please
follow the steps and try again.
Important
The steps are only for clearing BIOS Password (Supervisor Password and
User Password).
BIOS Recovery by Crisis Disk
BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system
with minimum BIOS initialization. Users can enable this feature to restore the BIOS
firmware to a successful one if the previous BIOS flashing process failed.
The system provides a function hotkey: Fn+Esc to enable BIOS Recovery process when
system is powered on during BIOS POST . T o use this function, it is strongly recommended
to have the AC adapter and battery present. If this function is enabled, the system will
force the BIOS to enter a special BIOS block, called Boot Block.
Before proceeding, prepare a Crisis Disk (refer to) and keep it ready in hand.
Steps for BIOS Recovery by Crisis Disk:
Follow the steps below:
1Power Off system.
2Connect a removable USB storage device containing the Crisis Disk to a USB port
connected to the BIOS flash failed system.
3In the power-off state, press and hold Fn+Esc, then press the power button. The
system should be powered on with Crisis BIOS Recovery process.
4BIOS Boot Block starts to restore the BIOS code from the Crisis floppy disk to BIOS
ROM on the failed machine.
5After the Crisis flashing process is finished, the system will restart.
After the Crisis Recovery process is finished, the system should be powered on with
successful and workable BIOS. Then a person can update the latest version BIOS for this
machine by regular BIOS flashing process.
Steps for Creating the Crisis Disk in W indows XP/V ista
Follow these steps to create the Crisis Disk:
1Prepare a removable USB storage device (size greater than 10MB). Note that all
data on the USB storage device will be cleared during the creation of the Crisis Disk.
2Set up another computer loaded with Windows XP or Vista operating system.
49
CHAPTER 2: System utilities
3Decompress the Crisis Package Source. Select WINCRIS.EXE and then select Run
as administrator under Vista.
4Keep the default settings and then click on the Start button.
50
5When the pop-up warning dialog box appears, press OK to continue creating the
Crisis Disk.
www.gateway.com
6The Crisis Disk will be created after a few seconds.
7Press No if you do not want to create another Crisis Disk.
51
CHAPTER 2: System utilities
8Reconnect the USB removable storage device and check if it contains the 3 files
shown in the following figure.
52
CHAPTER 3
Replacing notebook components
• Preventing static electricity discharge
• Preparing your work space
• T ools required
• Preparing the notebook
• Adding or replacing memory modules
• Replacing the IEEE 802.11 wireless card
• Replacing the CMOS battery
• Replacing the hard drive
• Replacing the optical drive
• Replacing the keyboard cover
• Replacing the keyboard
• Replacing the inverter
• Replacing the webcam
• Replacing the lid latches
• Replacing the LCD assembly
• Replacing the LCD panel
• Replacing the LCD panel hinges and bracket
• Replacing the LCD assembly lid
• Replacing the palm rest
• Replacing the touchpad board
• Replacing the touchpad button board
• Replacing the fingerprint reader
• Replacing the Bluetooth module
• Replacing the modem
• Replacing the speakers
• Replacing the system board and VGA cooling
assembly
• Replacing the modem jack/USB board
• Replacing the fan(s)
53
CHAPTER 3: Replacing notebook components
Preventing static electricity discharge
Warning
To avoid exposure to dangerous electrical voltages and moving parts, turn off your
notebook, remove the battery, and unplug the power cord, and network cable before
opening the case.
Warning
To prevent risk of electric shock, do not insert any object into the vent holes of the
notebook.
Important
Before performing maintenance on the notebook, you should read and understand
the information in this section.
The components inside your notebook are extremely sensitive to static electricity, also
known as electrostatic discharge (ESD).
Before performing maintenance on the notebook, follow these guidelines:
•Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam.
•Remove components from their antistatic bags only when you are ready to use them.
Do not lay components on the outside of antistatic bags because only the inside of
the bags provide electrostatic protection.
•Always hold components by their edges. A void touching the edge connectors. Never
slide components over any surface.
•Wear a grounding wrist strap (available at most electronics stores) and attach it to
a bare metal part of your workbench or other grounded connection.
•Touch a bare metal surface on your workbench or other grounded object.
Tape
Some of the procedures in this guide involve removing tape that holds cables or
components. Two types of tape are used in this notebook:
•Mylar, non-conductive tape is typically transparent, with a red or brown tint.
•Conductive tape is typically grey or silver.
If the existing tape cannot be reused, replace it with the same type (conductivity) of tape.
Both types of replacement tape should be non-ESD generating tape.
Do not use cellophane tape.
54
www.gateway.com
Preparing your work space
Before performing maintenance on the notebook, make sure that your work space and the
notebook are correctly prepared.
•Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat.
•Use a stable and strong table, and make sure that the table top is large enough to
hold each component as you remove it.
•Use bright lighting to make part identification easier.
•Keep your work surface free from clutter and dust that may damage components.
•Use a magnetized screwdriver for removing screws.
•When removing components that are attached to the notebook by a cable, unplug
the cable before removing the screws, when possible, to avoid damaging the cable.
•As you remove components and screws, lay them toward the rear of your work
surface (behind the notebook) or far enough to the side that your arms do not
accidentally brush them onto the floor.
•To help keep track of screws, try the following:
•Place each component’s screws in their own section of a parts sorter.
•Place each component’s screws next to the component on your work surface.
•Print the first page of each task, then place the page toward the rear of your
work surface. As you remove screws, place the screws in their respective boxes
on the page.
•After loosening screws that are deeply recessed in a hole (for example, on the
bottom of the base assembly), you can leave the screws in the holes if you place
small pieces of masking tape over the hole openings. When reassembling the
component, just remove the tape and tighten the screws.
•When you place flat-headed screws on your work surface, stand them on their
heads to prevent the screws from rolling off the table.
55
CHAPTER 3: Replacing notebook components
T ools required
To disassemble the notebook, you need the following tools:
v
•Wrist grounding strap and conductive mat for preventing electrostatic discharge
v
v
v
v
•Flat screwdriver
•Phillips screwdriver
•Scribe or non-marring tool
•Tweezers
56
www.gateway.com
Preparing the notebook
To prepare the notebook for maintenance:
1Make sure that the disc drive is empty.
2Turn off the notebook.
3Close the LCD panel.
4Disconnect the AC adapter, and network cable.
5Disconnect all peripheral devices connected to the notebook and remove any Express
Cards and memory cards.
6Remove the battery. For more information, see “Removing the battery” on page 57.
Removing the battery
To remove the battery:
1Turn the notebook over so the bottom is facing up.
2Slide the battery lock to the unlocked position.
3Slide the battery release latch, then slide the battery out of the notebook.
57
CHAPTER 3: Replacing notebook components
Phillips #0 screwdriver
Adding or replacing memory modules
Important
Use only memory modules designed for this Gateway notebook.
Tools you need to complete this task:
To add or replace memory modules:
1Complete the steps in “Preparing the notebook” on page 57.
2Loosen the memory bay cover screws (these screws cannot be removed).
58
3Use the thumb notch to lift the memory bay cover, then remove it. Be careful not
to break off the tabs located on the end of the cover opposite the thumb notch.
www.gateway.com
4If you are removing a module, gently press outward on the clip at each end of the
memory module until the module tilts upward.
5Pull the memory module out of the slot.
6Hold the new or replacement module at a 30-degree angle and press it into the empty
memory slot. This module is keyed so it can only be inserted in one direction. If
the module does not fit, make sure that the notch in the module lines up with the
tab in the memory bay.
7Press the card down until it clicks into place.
8Replace the memory bay cover, then tighten the cover screws.
59
CHAPTER 3: Replacing notebook components
Phillips #0 screwdriver
Cooling
assembly
bay
Replacing the main cooling assembly
v
Tools you need to complete this task:
Additional materials you need to complete this task:
•X-23-7762 thermal grease
To replace the main cooling assembly:
1Complete the steps in “Preparing the notebook” on page 57.
2Loosen the memory bay cover screws (these screws cannot be removed).
60
www.gateway.com
1
2
4
5
3
3Use the thumb notch to lift the memory bay cover, then remove it. Be careful not
to break off the tabs located on the end of the cover opposite the thumb notch.
4Loosen or remove the screws that secure the main cooling assembly to the system
board in the order shown.
61
CHAPTER 3: Replacing notebook components
Thermal Grease
Thermal Pad
5At the same time as you lift, move the main cooling assembly away from the side
of the notebook, then remove the main cooling assembly.
6Remove any thermal grease residue from the processor using a soft cloth and
isopropyl alcohol.
7Place new thermal grease on the processor. Use only enough to cover the CPU die.
8Make sure a thermal pad is placed between the main cooling assembly and other
components as shown.
62
9Insert the new main cooling assembly into the notebook.
10Tighten the screws that secure the main cooling assembly to the system board.
Reverse the order shown in Step 4.
Caution
When tightening the main cooling assembly’s screws into the numbered
holes, tighten them in numerical order.
11Replace the cooling assembly bay cover, then tighten the cover screws.
www.gateway.com
Phillips #0 screwdriver
Flat-blade driver
Replacing the processor
v
Tools you need to complete this task:
Additional materials you need to complete this task:
•X-23-7762 thermal grease
To replace the processor:
1Complete the steps in “Preparing the notebook” on page 57.
2Remove the cooling assembly by following the steps in “Replacing the main cooling
assembly” on page 60.
3Use a flat-blade screwdriver to turn the processor lock screw 1/4-turn
counter-clockwise.
4Remove the old processor from the system board.
63
CHAPTER 3: Replacing notebook components
Thermal Grease
Thermal Pad
5Install the new processor onto the system board making sure that Pin 1 on the
processor (indicated by the silk-screened arrow on the corner of the processor) aligns
with Pin 1 on the processor socket (indicated by the absence of a pin hole in the
processor socket), then use a flat-blade screwdriver to turn the processor lock screw
1/4-turn clockwise.
6Remove any thermal grease residue from the cooling assembly using a soft cloth
and isopropyl alcohol.
7Place new thermal grease on the processor. Use only enough to cover the CPU die.
8Make sure a thermal pad is placed between the cooling assembly and other
components as shown.
64
9Replace the cooling assembly by following the instructions in “Replacing the main
cooling assembly” on page 60.
www.gateway.com
Phillips #0 screwdriver
Replacing the IEEE 802.1 1 wireless card
Tools you need to complete this task:
Screws removed during this task:
• 2 blackM2x3 (IEEE 802.11 wireless card)
To replace the IEEE 802.11 wireless card:
1Complete the steps in “Preparing the notebook” on page 57.
2Loosen the memory bay cover screws (these screws cannot be removed).
3Use the thumb notch to lift the memory bay cover, then remove it. Be careful not
to break off the tabs located on the end of the cover opposite the thumb notch.
65
CHAPTER 3: Replacing notebook components
4Unplug the antenna cables. Note which color cable is connected to each of the
connectors.
Important
The number of antenna cables varies by the type of wireless network used
by the notebook. IEEE 802.11N cards typically have two antenna cables. Other
types of wireless network cards typically have three antenna cables.
5Remove the wireless card screws.
66
www.gateway.com
6Pull the card out of the slot.
7Move the antenna cables out of the way.
8Hold the new card at a 30-degree angle and slide it into the empty slot. This card
is keyed so it can only be inserted in one direction. If the card does not fit, make
sure that the notch in the card lines up with the tab in the card slot.
9Replace the screws removed in Step 5.
10Reattach the antenna cables to the connectors.
11Replace the bay cover, then tighten the cover screws.
67
CHAPTER 3: Replacing notebook components
Flat-blade driverScribe or non-marring tool- OR -
Phillips #0 screwdriver
Replacing the CMOS battery
Important
Use only CMOS batteries designed for this Gateway notebook.
v
Tools you need to complete this task:
Screws removed during this task:
• 2 blackM2x3 (IEEE 802.11 wireless card)
To replace the CMOS battery:
1Complete the steps in “Preparing the notebook” on page 57.
2Remove the optional IEEE 802.11 wireless card by following the instructions in
“Replacing the IEEE 802.11 wireless card” on page 65.
3Disconnect the old battery from the system board.
68
•Lift the old battery off of the system board.
Important
The battery is held in place by double-sided tape.
•Connect the new battery to the system board, then place the battery on the
system board.
Important
Use double-sided tape to hold the new battery in place.
4Replace the optional IEEE 802.11 wireless card by following the instructions in
“Replacing the IEEE 802.11 wireless card” on page 65.
www.gateway.com
Phillips #0 screwdriver
Replacing the hard drive
Tools you need to complete this task:
Screws removed during this task:
• 1 chrome M3x3 (Hard drive bracket)
To replace the hard drive:
1Complete the steps in “Preparing the notebook” on page 57.
2Loosen the hard drive bay cover screws (these screws cannot be removed).
3Use the thumb notch to lift the hard drive bay cover, then remove it. Be careful not
to break off the tabs located on the end of the cover opposite the thumb notch.
69
CHAPTER 3: Replacing notebook components
4Using the plastic tab, slide the hard drive you are replacing, then remove it.
5If your new hard drive already includes the hard drive bracket, go to step Step 10.
-ORIf you need to move the hard drive bracket from your old hard drive to your new
hard drive, go to step Step 6.
70
www.gateway.com
6Remove the screws that secure the hard drive to the hard drive bracket.
7Remove the bracket from the old drive.
8Insert the new drive label side up onto the bracket so the screw holes line up.
9Replace the screws that secure the bracket to the drive.
71
CHAPTER 3: Replacing notebook components
10Slide the new hard drive kit into your notebook.
11Replace the cover, then tighten the screws.
72
www.gateway.com
Flat-blade driverScribe or non-marring tool
- OR -
Phillips #0 screwdriver
Replacing the optical drive
v
Tools you need to complete this task:
Screws removed during this task:
• 1 black M2.5×5 (Optical drive)
To replace the optical drive:
1Complete the steps in “Preparing the notebook” on page 57.
2Remove the rubber insert from the bottom of the notebook.
3Remove the screw that secures the DVD drive to your notebook.
73
CHAPTER 3: Replacing notebook components
4Carefully slide the drive out of the drive bay.
Tip
Use a small screwdriver or other pointed tool to push on the DVD bracket
and slide the drive out of the bay.
5Slide the new DVD drive into the drive bay. Make sure that the drive fits securely
in the bay.
6Replace the screw removed in Step 3.
74
www.gateway.com
Flat-blade driverScribe or non-marring tool
- OR -
Phillips #0 screwdriver
Replacing the keyboard cover
v
Tools you need to complete this task:
Screws removed during this task:
•2 black M2.5×3 (Keyboard cover)
To replace the keyboard cover:
1Complete the steps in “Preparing the notebook” on page 57.
2Remove the two keyboard cover screws from the inside of the battery compartment.
3Use a plastic screw driver to release the latches.
4Turn your notebook over so the top is facing up.
5Open the LCD panel to the fully opened position.
75
CHAPTER 3: Replacing notebook components
6Insert the small flat-blade screwdriver under each of the hinge covers and gently
pry them up.
7Pull the cover off the notebook by lifting the back corners of the cover. Be careful
to not damage the LCD panel.
Caution
The cover is connected to the notebook by one or more cables. Do not pull
on the cables.
8Place the keyboard cover below the LCD screen to access the cable that need to be
remove.
76
www.gateway.com
9Slide the black clip to the back of the notebook, then slide the cable out of the clip.
Be careful not to touch or damage any other components.
10Remove the old keyboard cover.
11Make sure the black keyboard cover connector clip is fully moved toward the back
of the notebook, insert the cable into the connector, then slide the black clip forward
to lock the connector in place.
Important
The cable is correctly oriented if it is not twisted.
12Replace the keyboard cover by first inserting the tabs located on the front of the
cover into the slots provided, then pressing down on the back. Press down on the
cover in several places until it clicks in place. The cover is correctly mounted when
you can run you finger along the cover and find no loose spots. The cover should
be flat all the way across.
Caution
If the cover is not correctly replaced, your notebook could be damaged when
you try to close the LCD panel.
13Close the LCD panel.
14Turn your notebook over so the bottom is facing up.
15Replace the screws removed in Step 2.
77
CHAPTER 3: Replacing notebook components
Flat-blade driverScribe or non-marring tool
- OR -
Phillips #0 screwdriver
Long screws
Replacing the keyboard
v
Tools you need to complete this task:
Screws removed during this task:
•2 black M2.5×3 (Keyboard cover)
•3 black M2.5x3 (Keyboard)
•2 long black (Keyboard)
To replace the keyboard:
1Complete the steps in “Preparing the notebook” on page 57.
2Remove the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
3Remove the five keyboard screws.
Important
Note the location of the long screw.
78
www.gateway.com
4Lift the back edge of the keyboard slightly, then slowly slide it toward the LCD
panel to release the keyboard retaining tabs located on the front edge of the keyboard.
5Slide the keyboard connector clip to the back of the notebook or lift the connector
clip off of the cable, then slide the cable out of the clip. Be careful not to touch or
damage any other components.
6Place the new keyboard keys-up on your notebook with the space bar toward you.
7Make sure the keyboard connector clip is fully moved toward the back of the
notebook or lifted into the raised position, insert the cable into the connector, then
slide the clip forward or downward to lock the connector in place.
Important
The keyboard cable is correctly oriented if it is not twisted.
79
CHAPTER 3: Replacing notebook components
8Insert the tabs on the front edge of the keyboard into the slots under the palm rest.
You may need to press down on the keyboard keys along the front edge of the
keyboard to seat the retaining tabs into their corresponding slots.
9Gently press the keyboard down until it is flat all the way across. The keyboard
should easily fall into place. Be careful to not damage the LCD panel.
10Replace the screws removed in Step 3.
11Replace the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
80
www.gateway.com
Flat-blade driverScribe or non-marring tool
- OR -
Phillips #0 screwdriver
Replacing the inverter
v
Tools you need to complete this task:
Screws removed during this task:
•2 black M2.5×3 (Keyboard cover)
•6 black M2.5×8 (LCD front panel)
•2 black M2.5×5 (inverter)
To replace the inverter:
1Complete the steps in “Preparing the notebook” on page 57.
2Remove the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
3Open the LCD panel to the fully open position.
4Remove the rubber inserts from the front of the LCD panel assembly.
81
CHAPTER 3: Replacing notebook components
5Remove the screws from the front of the LCD panel assembly.
6Carefully separate the front and back of the LCD panel assembly.
82
7Remove the screws connecting the inverter to the LCD panel lid.
www.gateway.com
8Lift the inverter from the LCD panel assembly, then turn it over. Take note of the
latch securing the inverter.
9Disconnect the connectors from the old inverter and connect them to the new
inverter.
10Align the new inverter with the screw holes, then replace the screws removed in
Step 7.
11Press the LCD panel front and back together. Press the two halves together in several
places until they click in place. You should find no loose spots or spots where the
two halves do not meet.
Important
If the LCD front panel backing have a double-sided tape when removing,
don’t forget to replace it with a new one when putting back.
12Replace the LCD panel assembly screws removed in Step 5.
13Replace the rubber inserts removed in Step 4.
14Replace the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
83
CHAPTER 3: Replacing notebook components
Flat-blade driverScribe or non-marring tool
- OR -
Phillips #0 screwdriver
Replacing the webcam
v
Tools you need to complete this task:
Screws removed during this task:
•2 black M2.5×3 (Keyboard cover)
•6 black M2.5×8 (LCD front panel)
•2 black M2×3 (Webcam)
To replace the webcam:
1Complete the steps in “Preparing the notebook” on page 57.
2Remove the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
3Open the LCD panel to the fully open position.
4Remove the rubber inserts from the front of the LCD panel assembly.
84
www.gateway.com
5Remove the screws from the front of the LCD panel assembly.
6Carefully separate the front and back of the LCD panel assembly.
7Disconnect the webcam cable from the webcam.
85
CHAPTER 3: Replacing notebook components
8Remove the screws that connect the webcam bracket to the LCD panel assembly.
9Remove the old webcam.
10Install the new webcam.
11Replace the screws that were removed in Step 8.
12Reconnect the webcam cable.
13Press the LCD panel front and back together. Press the two halves together in several
places until they click in place. You should find no loose spots or spots where the
two halves do not meet.
Important
If the LCD front panel backing have a double-sided tape when removing,
don’t forget to replace it with a new one when putting back.
14Replace the LCD panel assembly screws removed in Step 5.
15Replace the rubber inserts removed in Step 4.
16Replace the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
86
www.gateway.com
Flat-blade driverScribe or non-marring tool
- OR -
Phillips #0 screwdriver
Replacing the lid latches
v
Tools you need to complete this task:
Screws removed during this task:
•2 black M2.5×3 (Keyboard cover)
•6 black M2.5×8 (LCD front panel)
•2 black M2.5×5 (Lid latches)
To replace the lid latches:
1Complete the steps in “Preparing the notebook” on page 57.
2Remove the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
3Open the LCD panel to the fully open position.
4Remove the rubber inserts from the front of the LCD panel assembly.
87
CHAPTER 3: Replacing notebook components
5Remove the screws from the front of the LCD panel assembly.
6Carefully separate the front and back of the LCD panel assembly.
88
7Remove the screws that connect the lid latches to the LCD panel assembly.
www.gateway.com
8Remove the old lid latches.
9Install the new lid latches.
10Replace the screws that were removed in Step 8.
11Press the LCD panel front and back together. Press the two halves together in several
places until they click in place. You should find no loose spots or spots where the
two halves do not meet.
Important
If the LCD front panel backing have a double-sided tape when removing,
don’t forget to replace it with a new one when putting back.
12Replace the LCD panel assembly screws removed in Step 5.
13Replace the rubber inserts removed in Step 4.
14Replace the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
89
CHAPTER 3: Replacing notebook components
Flat-blade driverScribe or non-marring tool
- OR -
Phillips #0 screwdriver
Replacing the LCD assembly
v
Tools you need to complete this task:
Screws removed during this task:
•2 black M2.5×3 (Keyboard cover)
•6 black M2.5×8 (LCD front panel)
•3 black M2.5x3 (Keyboard)
•2 long black (Keyboard)
•2 black M2.5×8 (Hinge bottom)
•2 black M2.5×8 (Hinge top)
To replace the LCD assembly:
1Complete the steps in “Preparing the notebook” on page 57.
2If the notebook has wireless networking built in, unplug the wireless antennas by
following the steps in “Replacing the IEEE 802.11 wireless card” on page 65.
3Remove the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
4Remove the keyboard by following the steps in “Replacing the keyboard” on
page 78.
5Remove the screws on the bottom that secure the LCD panel hinges to the chassis.
90
6Turn the notebook over so the top is facing up.
7Carefully open the LCD panel to the fully-open position.
www.gateway.com
8Detach the LCD cable from the system board and the tape securing it. Make sure
that you grasp the plastic connector carefully and pull to unplug the LCD video cable
from the notebook.
Caution
The LCD video cable connector is fragile.
9Taking care to note the cables’ routing and positions as they are installed from
Gateway, pull the antenna cables out from under the system board, then slide the
antenna cables and LCD cables out from under the retaining clips. Release it from
the latches and remove any tape that may be securing the cables.
91
CHAPTER 3: Replacing notebook components
10Remove the screws on the top that secure the LCD panel hinge to the chassis.
11Lift the LCD panel assembly up and away from the notebook.
92
12Place the new LCD panel assembly onto the notebook, then replace the hinge screws
removed in Step 10.
13Slide the antenna cables through the retaining clips, under the system board, then
into the wireless bay.
14Lay the LCD cable along the flat area under the keyboard, then plug it into the
notebook. Run your finger along the cable to re-stick the cable to the notebook.
15Replace any tape that held the antenna wires.
16Close the LCD panel, turn the notebook over so the bottom is facing up, then replace
the bottom hinge screws removed in Step 5.
17Replace the keyboard by following the steps in “Replacing the keyboard” on
page 78.
18Replace the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
19Turn the notebook over so the bottom is facing up.
20Reconnect the antenna wires to the wireless card by following the steps in
“Replacing the IEEE 802.11 wireless card” on page 65.
www.gateway.com
21Replace the wireless bay cover by following the steps in “Replacing the IEEE 802.11
wireless card” on page 65.
93
CHAPTER 3: Replacing notebook components
Flat-blade driverScribe or non-marring tool
- OR -
Phillips #0 screwdriver
Replacing the LCD panel
v
Tools you need to complete this task:
Screws removed during this task:
•2 black M2.5×3 (Keyboard cover)
•6 black M2.5×8 (LCD front panel)
•3 black M2.5x3 (Keyboard)
•2 long black (Keyboard)
•2 black M2.5×8 (Hinge bottom)
•2 black M2.5×8 (Hinge top)
•6 black M2.5×8 (LCD front panel)
•4 black M2.5x5 (LCD panel to LCD panel lid)
•2 black M2.5×5 (inverter)
•2 black M2×3 (Webcam)
•2 black M2.5×5 (Lid latches)
To replace the LCD panel:
1Complete the steps in “Preparing the notebook” on page 57.
2If the notebook has wireless networking built in, unplug the wireless antennas by
following the steps in “Replacing the IEEE 802.11 wireless card” on page 65.
3Remove the keyboard cover by following the steps in “Replacing the keyboard
cover” on page 75.
4Remove the keyboard by following the steps in “Replacing the keyboard” on
page 78.
5Remove the LCD assembly by following the steps in “Replacing the LCD assembly”
on page 90.
94
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.