Gateway GM5688E User Manual

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REFERENCEGUIDE

Chapter 1: About This Reference . . . . . . . . . . . 1

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Accessing the online User Guide . . . . . . . . . . . . . . . . . . . . . . . . .2

Gateway contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . .3

Chapter 2: Checking Out Your Computer . . . . . 5

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Chapter 3: Setting U p and Getting Started . . 11

Working safely and comf ortably . . . . . . . . . . . . . . . . . . . . . . . .12

Reducing eye strain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Setting up your computer desk and chair . . . . . . . . . . . . .13

Sitting at your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Avoiding discomfort and injury from repetitive strain . . 14

Preparing power connections . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Protecting from power source problems . . . . . . . . . . . . .14

Checking the voltage selection . . . . . . . . . . . . . . . . . . . . . .15

Connecting to a broadband modem or network . . . . . . . . . .15

Connecting a dial-up modem . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Starting your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Waking up your computer . . . . . . . . . . . . . . . . . . . . . . . . . .17

Turning off your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Restarting (rebooting) your computer . . . . . . . . . . . . . . . . . . .18

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Premium multimedia keyboard features . . . . . . . . . . . . . .19

Elite multimedia keyboard features . . . . . . . . . . . . . . . . . .20

Using the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Using optical drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Loading an optical disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Identifying optical drive types . . . . . . . . . . . . . . . . . . . . . . .24

Playing discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Contents

Creating discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . 28

Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Configuring the audio jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installing a printer, scanner, or other device . . . . . . . . . . . . . 32

Chapter 4: Upgrading Your Computer. . . . . . . 33

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . 34

Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Removing the side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Removing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Replacing the front bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Replacing the side panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Replacing the color panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Adding or replacing an optical disc drive . . . . . . . . . . . . . . . . 43

Replacing the memory card reader . . . . . . . . . . . . . . . . . . . . . 45

Adding or replacing a hard drive . . . . . . . . . . . . . . . . . . . . . . . 46

Replacing the heat sink and processor . . . . . . . . . . . . . . . . . . 49

Adding or replacing an expansion card . . . . . . . . . . . . . . . . . 51

Replacing the system battery . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Chapter 5: Maintaining Your Computer . . . . . 57

Setting up a maintenance schedule . . . . . . . . . . . . . . . . . . . . . 58

Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Cleaning the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Cleaning optical discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Updating Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

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Using BigFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . .63

Deleting unnecessary files . . . . . . . . . . . . . . . . . . . . . . . . . .64

Checking the hard drive for errors . . . . . . . . . . . . . . . . . . .64

Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . .65

Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Scheduling maintenance tasks . . . . . . . . . . . . . . . . . . . . . . . . . .67

Moving from your old computer . . . . . . . . . . . . . . . . . . . . . . . .68

Transferring files and settings automatically . . . . . . . . . .68

Transferring files and settings manually . . . . . . . . . . . . . .69

Chapter 6: Troubleshooting. . . . . . . . . . . . . . . 71

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Add-in cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

CD or DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Floppy drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Media Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Modem (cable or DSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

iii

Contents

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Recovering your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Recovering pre-installed softw are and drivers . . . . . . . . 94

Using Microsoft System Restore . . . . . . . . . . . . . . . . . . . . . 99

Recovering your system to its factory condition . . . . . 102

Recovering your system using the Windows DVD . . . . 103

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Before calling Gateway Customer Care . . . . . . . . . . . . . 104

Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Appendix A: Legal Notices . . . . . . . . . . . . . . 109

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

CHAPTER1

About This R eference

• About this guide

• Accessing the online User Guide

• Gateway contact information

• Micro soft C ertificat e of Aut henticity

• For more information

CHAPTER 1: About Th is Referen ce

About this guide

This guide incl udes information and mainte nance instructions that are specific to your model of Gateway computer. Some illustration s in th is guid e may look different tha n your computer because hardware options and port locations may vary. For all other computer information, see your online User Guide.

For more inf ormation

For more information about your computer, visit Gateway’s Support page at www.gateway.com on your computer’s label. The Support page also has links to additional Gatew a y documentation and de tailed specifications.

or the Web addre ss show n

Acces sing the online User Guide

In addition to this guide, your User Guide has been included on your hard drive. Your User Gu id e is an in-depth, easy-to-read manual that includes information on the following topics:

• Help and technical support

• Using and customizing Windows and other software

• Controlling audio and video settings

• Using the Internet

• Protecting your files

• Playing and rec ording media

• Networking

To a c c es s yo u r User Gu ide:

• Click (Start), All Programs, then click Gateway

Documentation.

www.gateway.com

Gate wa y contac t infor mation

The label on the top of your computer contains information that identifies your computer model and serial number. Gateway Customer Care will need this information if you call for assistance.

Serial number

Micr osof t Cer tificate of Authenticity

The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. If you ever reinstall Windows from the installation DVD, you will need to enter these numbers to activate Windows.

Technical Support telephone number

CHAPTER 1: About Th is Referen ce

• Front

• Back

CHAPTER2

Checking Out Y our

Computer

Front

CHAPTER 2: Checking Out Your Computer

Memo r y c a rd re a de r

DVD/CD drive

IEEE 1394/

FireWire™ p or t

Diskette or remo vabl e

hard drive (optional)

Headphone jack

Microphone jack

Power bu tton / power indicator

USB por ts

DVD/CD drive (optional)

Video jack (opt iona l) Audio left jack

(optional) Audio r ight jack

(optional)

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Component Icon Description

Memory card reader

Optical disc drive Use this drive to listen to audio CDs, install

IEEE 1394 port Plug IEEE1394 (also known as Firewire®)

Diskette or removable hard drive (optional)

Headphone jack Plug powered, analog front speakers, an

Microph one j ack Plug a microph one i nto thi s jack . Thi s jack is

Power button/power indicator

Insert a me mory card from a digita l came ra, MP3 player, PDA, cellular telephone, or other device into the memory card reader.

games and programs, watch DVDs, and store large file s onto r ecordable di scs (depen ding on drive ty pe). This dri v e may be a CD , recor dable CD, DV D, re co rd ab le DVD, B lu - ray , o r H D DVD drive. For more information about your drive, see “Iden tifying optical drive types” on

page 24.

device s (such as a di gital camcorder) int o the se 6-pin IEEE1394 ports.

Use this drive to read from and write to 3.5" diskettes, or use this bay to connect a removable hard drive.

external amplifier, or headphones into this jack. This jack is color-coded green.

color-coded pink.

Press this button to turn the power on or off. You can also configure the power button to operate in Standby/Resume mode or Hibernate mode. The power indicator lights when the computer is turned on.

USB ports Plug USB (Universal Serial Bus) devices (such as

Video, Audio left, and Audio right jacks (optional)

a USB external dri ve, printer, scanner, camera, keyboard, or mouse) into these ports .

Connect your video camera to these jacks.

Back

Important

Your computer’s hardware options and port locations may vary from this

illustration.

Voltage switch

Power connector

CHAPTER 2: Checking Out Your Computer

Case cover thumbscrew

PS/2 keyboard port

USB po rt s

S/PDIF jack

(optional)

Mic jack

Headphone/front

speaker jack

Wireless network antenna (optional)

Wireless network antenna connectors

PS/2 mouse port

Monitor (VGA) port

IEEE 1394 port

Ethernet (network) jack Center/subwoofer jack Surround L/R speaker jack Audio in/side speaker jack

Case cover thumbscrew Video card (optional)

Audio card (optional) TV tuner card ( opti onal )

Component Icon Description

Vol t ag e sw it ch The switch is preset at the factory. Make

Power connector Plug the power cord into this connector.

sure that this is set to the correct voltage for your a rea.

PS/2 keyboard port Plug a PS/2 keyboard into this port.

www.gateway.com

Component Icon Description

USB ports Plug USB (UniversalSerial Bus) devices

S/PDIF output jack (optional)

Microphone jack (pink plug)

Headphone/analog speakers jack (green plug)

-ORFront s pe ake rs ja ck

Wireless netwo rk antenna (optional) and connectors

Case cover thumbscrew

PS/2 mouse port Plug a PS/2 mouse into this port.

(such as a USB printer, scanner, camera, keyboard, or mouse) into these ports. For more informat ion , see “I nstalling a printer,

scanner, or other device” on page32.

Plug an optical cable from an amplifier or entertainment system into this jack for digital sound.

Plug a microphone into this jack.

This jack is u ser configura ble for one of the following: Headphone: Plug headph ones or amplified speakers into this jack (Default). Stereo out: Plug your front left and right speakers into th is j ack. For more information, see “Configuring the

audio jacks” on page31.

Connect this antenna to your wireless network antenna card (optional).

Remove this screw before opening the case.

Monitor (VGA) port Plug a VGA (blue connector) monitor cable

IEEE 1394 port Plug IEEE1394 (also known as Firewire™)

Ethernet (net work) jack

Center/subwoofer jack (orange plug) (optional)

into this port.

devices (such as a digital camcorder) into this 6-pin IEEE1394 port. For more information, see “Installing a printer,

scanner, or other device” on page32.

Plug an Etherne t ne twork cable or a device (such as a DSL or cable modem for a broadband Internet connection) into this jack. For more information, see “Learning about the Internet” in the online User Guide.

Plug your center speaker and subwoofer into this jack. For more information, see

“Configuring the audio jacks” on page 31.

CHAPTER 2: Checking Out Your Computer

Component Icon Description

Rear s pe aker jac k (black plug)

Audio input (Line in) jack (blue plug)

-ORSide speaker jack

Video card (optional) Plug a VGA (blue connector) or DVI (white

Audio card (optional) Plug speaker cables into this card, if

TV tuner card Plug a vide o tuner or ant enna in to t his card,

Modem jack (optional , no t sh own)

Telephone jack (optional , no t sh own)

Plug your rear right and left speakers into this jack. For more information, see

“Configuring the audio jacks” on page 31.

This jack is u ser configurab le for one of the following: Stereo in: Plug an external audio input source (such as a stereo) into this jack so you can record sound on your computer (Default). Stereo out: Plug your side left and right speaker s into th is j ack. For more information, see “Configuring the

audio jacks” on page31.

connector ) monit or into a port on this card, if installed.

installed.

if installed. Plug a modem cable int o this jack. F or mo re

information, see “Connecting a dial-up

modem” on page16.

Plug the cord from your telephone into this jack.

CHAPTER3

Setting Up and

Getting Start ed

• Working saf ely and comf ort ably

• Preparing po wer connec tions

• Connecting to a br oadband modem or

network

• Connecting a dial-up modem

• Starting your comput er

• T urning of f y our computer

• Rest arting (rebooting) y our computer

• Using the keyboard

• Using the mouse

• Using optical driv es

• Using the memory card reader

• Using the diskette drive

• Adjusting the volume

• Configuring t he audio jacks

• Installing a printer, scanner , or ot her de vice

CHAPTER3 : Setting Up and Getting Started

Wo rking safel y and comfortably

Before using your computer, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain:

• Keep hands and arms parallel to the floor.

• Adjust the screen so it is perpendicular to your line of

sight, and the top of the screen is no higher than eye level.

• Place your feet flat on the floor or on a footrest.

• Keep ventilation openings clear of obstructions.

Top of screen is not higher than eye level

Hands and arms are

parallel to the floor

Screen is perpendicular to your line of si ght

Feet are flat on the floor

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Reduc ing e y e strain

Sunlight or bright indoor lighting should not reflect on the monitor screen or shine directly into your eyes.

• Position the comput er desk and screen so you can avoid

glare on your screen and light shining directly into your eyes. Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter.

• Use soft, indirect lighting in your work area. Do not use

your computer in a dark room.

• Set paper holders at the same height and distance as the

monitor.

• Avoid focusing your eyes on your computer screen for

long periods of time. Ev ery 10 or 1 5 minute s, look around the room, and try to focus on distant objects.

Setting up your comp uter de sk and chair

When you are setting up your computer desk and chair, make sure that the desk is the appropriat e height and the chair helps you maintain good posture.

• Select a flat surface for your computer desk.

• Adjust the height of the computer desk so your hands

and arms are positioned parallel to the floor when you use the keyboard and touchpad. If the desk is not adjustable or is too tall, consider using an adjustable chair to control your arm’s height above the keyboard.

• Use an adjustable chair that is comfortable, distributes

your weight evenly, and keeps your body relaxed.

• Position y our chair s o the k ey board is at or slig htly below

the lev el of y our elbow . Thi s position lets y our s houlders relax while you type.

• Adjust the chair height, adjust the f orward tilt of the s eat,

or use a footrest t o distribute your weight evenly on the chair and relieve pressure on the back of your thighs.

• Adjust the back of the chair so it supports the lower

curve of your spine. You can use a pillow or cushion to provide extra back support.

CHAPTER3 : Setting Up and Getting Started

Sitting at y our comput er

• Avoid bending, arching, or angling your wrists. Make

sure that they are in a relaxed position when you type.

• Do not slouch forward or lean far back. Sit with your back

straight so your knees, hips, and elbows form right angles when you work.

• Take breaks to stand and stretch your legs.

• Avoid twisting your torso or neck.

Av oiding discomf or t and injury fr om r epetitiv e strain

• Vary your activities to avoid excessive repetition.

• Take breaks to change your position, stretch your

muscles, and relieve your eyes.

• Find ways to break up the work day, and schedule a

variety of tasks.

Preparing po wer connec tions

Prot ecting f rom po wer s ource pr oblems

Warning

High voltages c a n e nter your co mputer through both t he power c ord and the modem conne ction. Pro tect y ou r com puter by using a surge protec tor. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an ante nna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.

During a power surge, the voltage level of electricity coming into your computer can incr ease to f ar above normal levels and cause data loss or s y stem damage. Protec t y our comput er and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your computer.

An uninterruptible power supply (UPS) supplies battery power to your comput er during a pow er f ailure . Although y ou cannot run your computer for an extended period of time wi t h a UPS, a UPS lets you run your computer long enough to save your work and shut down your computer normally.

www.gateway.com

Checking the voltage selection

Caution

If you set the voltage selection switch incorrectly, your system will be damaged. Make sure this switch is set correctly fo r your location before turning on your computer. In the United States, the utility power is supplied at a nominal 115 volts at 60 Hz. The power supply should always be set to this when your computer is operating in the United States. In other areas of the world, such as Europe, the utility power is supplied at 230 volts at 50 Hz. If your computer is operating in an environment such as this, the voltage switch should be moved to 23 0 .

The power sup ply, a component built into your computer, provides power to the system board, add-in cards, and peripheral devices. The power supply’s voltage selection for your location is ty picall y se t at t he f ac t ory, but you can change it to match the electrical service available in your usage area (such as while in another country) . Use the power selection switch on t he back of your computer to set the voltage to 115V or 230V.

To set the voltage selection switch:

1 Disconnect your computer’s power cable. 2 Use a tool such as an opened paper clip to slide the

voltage selection switch to the correct voltage position. The switc h is locat ed on the back of y our computer, near the power cable connector.

Connec ting to a br oadband modem or netw ork

Important

Your computer may be equipped with a built-in Ethernet (network) jack. For information about setting up a wired or wireless Ethernet network, see your online Us er G ui d e.

You can connect your computer to a cable or DSL modem or to a wired Ethernet network.

To connect to a broadband modem or to an Eth ernet

network:

1 Insert one end of the network cable into the network

jack on the back of your computer.

2 Insert the other end of the network cable into a cable

modem, DSL modem, or network jack.

CHAPTER3 : Setting Up and Getting Started

Connec ting a dial-up modem

Warning

To reduce the ri sk of fire, use only N o. 26 AWG or l arger

telecommunications l ine cord.

Your computer may have a 56K modem that you can use with a st an dard tel ep ho ne li ne to co nn ect to th e I nte rnet or fax documents.

To connect the modem:

1 Insert one end of the modem cable into the modem

jack on the modem at the back of your computer.

2 Insert the other end of the modem cable into a t elephone

wall jack. (The modem will not work with digital or PBX telephone lines.)

3 If you want, you can connect a telephone to the PHONE

jack on the modem at the back of your computer.

Starting y our computer

To start your computer:

1 Connect the power, network, mouse, and keyboard

cables to your computer according to the setup poster.

2 Press the power button on the front of your computer.

If your computer does not turn on, check the power cable connections.

Important

Yo ur computer has a built-in, variable-speed fan. In addition, your computer uses a powerful processor which produces heat and has its own cooling fan. Both the system fan and processor fan can run at different speeds at times to ensure correct system cooling. You may notice an increas e i n the fan no i se wh en the fan is running at high speed and a decrease in the fan noise when it switches to normal speed.

3 If you are starting you r computer for the first time,

follow the on-screen instructions to select the language and time zone and to create your first user account.

4 Attach and turn on any USB or audio periphera l devices,

such as printers, scanners, and speakers. If you need to attach a peripheral device to the parallel or serial ports, turn off your computer f irst. See the documentation that came with each device for its setup instructions.

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5 To open your computer’s Start menu, click (Start).

From that menu, you can run programs and search for files. For more information on using your computer’s menus, see “Using Windows” and “Customizing Windows” in your online User G ui d e.

Waking up y our comput er

Tip

For more information about changing the power button mode, see the

“Customizing” chapter in your online User Gu i de.

When you have not used your computer for several minutes, it may enter a power-saving mode called Sleep. While in Sleep mode, the power indicator on the power button flashes.

If your computer is in Sleep mode, move the mouse, press a key on the keyboard, or press the power button to “wake” it up. If the computer remains in Sleep mode, press the power button.

T ur ning off y our computer

Warning

When you turn off your computer, certain components in the power supply and system board remain energized. In order to remove all electrical power from your computer, unplug the power cord and modem cable from the wall outlets. We recommend disconnecting the power cord and modem cable when your computer will not be used for long periods.

Important

If for some re ason you cannot use the Shut Down option in Windows to turn off y our c ompu ter, press an d hold the power button for about five seconds, then re le ase it .

Putting your computer into Sleep mode is the easiest way to power down your computer. Although it does not turn your computer completely off, it does turn off or slow down most system operations to save power, and saves your desktop layout so the next time you restore power, the programs are laid out just as you left them. Waking your computer from a Sleep state is much fas ter t han turning on your computer af t er it has been turned completely off.

To put your computer to sleep:

1 Click (Start), then click (power). The computer

saves your session and partial ly shuts down to save power.

CHAPTER3 : Setting Up and Getting Started

2 To “wake” your computer, press a key on the keyboard

or press the power button. If the computer remains in Sleep mode, press the power button.

To turn off your computer:

1 Click (Start), clic k the ar row n ext to th e lock ic on, then

click Shut Down.

The computer turns off.

2 To comp let ely dis connect a ll pow er (such a s f or serv icing

internal components), also disconnect the power cord.

Re starting (rebooting) y our computer

If your computer does not respond to keyboard or mouse input, you may need to restart (reboot) your computer.

To r e s ta r t yo u r co m p u te r :

1 Click (Start), clic k the ar row n ext to th e lock ic on, then

click Restart. Your computer t urns off, then tu rns on again.

2 If your computer does not turn off, press and hold the

power button until the computer turns off (about five seconds), then press it again to turn the computer back on.

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Using t he ke yboar d

Premium multimedia k e yboard featur es

The keyboard has several different types of keys and buttons. Your keyboard also has status indicators that show which keyboard feature is active.

Function keys

Editi ng b u ttons Internet bu tton s Audi o p layb ac k bu tton s Inter ne t b utto ns

Windows keys

Application key Directional keys Numeric keypad

Navigation keys

Indicators

Feature Icon Description

Editing bu ttons Press these buttons to copy, cut, and paste. Function keys Press these keys to start program actions. Each

Internet b uttons Press these buttons to launch your Internet home

Audio playback buttons

program u ses diff erent func tion k eys f or diff erent purposes. See the program documentation to find out more about the function key actions.

page or search, or e -mai l programs. Press these buttons to play your audio files and

to ad jus t the vol um e.

Navigation keys Press these keys to move th e curso r to the

beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.

Indicators Show if your NUM LOCK, CAPS LOCK, or

SCROLL LOCK keys are activated. Press the corresponding key to activate the function.

CHAPTER3 : Setting Up and Getting Started

Feature Icon Description

Windows keys Press one of these keys to open the Windows

Application key Press t his key to access s hor tcut menus and help

Directional keys Press these keys to move th e curs or up, down,

Numeric keypad Press these keys to type numbers when the

Start menu. These keys can also be used in combination wit h ot her keys to open utilities like F (Find/Search), R (Run), and E (Computer).

assistants in Windows.

right, o r left.

numeric keypad (NUM LOCK) is turned on.

Elite multimedia k e yboard f eature s

The keyboard has several different types of keys and buttons. Your keyboard also has status indicators that show which keyboard feature is active.

Sleep button Application buttons

Function keys

Audio playback

buttons

Indicators

Windows keys Application key Numeric keypad

Navigation keys

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Feature Icon Description

Sleep button Press this button to activate your computer’s

Function key s Press these ke ys to start pr ogram actions. Each

Application buttons Press these b utton s to lau nch you r In ternet

Audio playback buttons

Indicators Show if yo ur NUM LOCK, CAPS LOCK, or

Windows keys Press one of these keys to open the Windows

Application key Press this key to access shortcut menus and

Editing buttons Press these buttons to copy, cut, and paste.

Sleep (power-saving) mode.

program uses different function keys for different purposes. See the program documentation to find out more about the function key actions.

home page, search for files, or launch the calculator program.

Press these buttons to play your audio files and to ad jus t the vol um e.

SCROLL LOCK keys are activated. Press the corresponding key to activate the function.

Start menu. These keys can also be used in combination with other keys to open utilities like F (Find/Search), R (Run), and E (Computer).

help assistants in Windows.

Navigation keys Press these keys to move the cur sor to th e

Numeric keypad Press these keys to type numbers when the

beginning of a line , to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document. Press the arrow keys to move th e curs or.

numeric keypad (N

UM LOCK) is turned on.

CHAPTER3 : Setting Up and Getting Started

Using t he mouse

Scroll wheel

Left bu tton

The mouse is a device that controls the pointer movement on the computer display. This illustration shows the standard mouse.

As you move the mouse, the pointer (arrow) on the display moves in the same direction.

Righ t b utto n

You can use the left and right button s on the mouse to select objects on the display.

You can use the scroll w h eel on the mouse to move through a document. This feature is not available in a ll program s.

To... Do this...

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Move the point er on the compute r display

Select an object on the compute r display

Start a program or open a file or folder

Access a shortcut menu or find more information about an obj ect on the display.

Move an object on the compute r display.

Move the mouse around. If yo u reach the edge of your mouse pad and need to move the mouse farther, l ift the mouse and place it in the middle of the mouse pad, the n contin ue moving the mouse.

Position the pointer over the object. Quickly press and release the left mouse button. This is called clicking.

Position the pointer over the object. Quickly press and release the left mouse button twice. This is called double-clicking.

Position the pointer over the object. Quickly press and release the right mouse button once. This is called right-clicking.

Position the pointer over the object. Press the left mouse button and hold it down. Move (drag) the ob ject to th e appropria te part of the computer display. Release the button t o drop the obje ct where you want it. This is called clicking and dragging.

For more information about how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other mouse settings, see the “Customizing” chapter in your online User Gui de. For instructions on how to clean the mouse, see “Cleaning the mouse” on page 61.

CHAPTER3 : Setting Up and Getting Started

Using optical dr iv es

Features

Your optical drive has the following basic components:

Flip-down door Eject buttonActivity indicator

Loading an optical disc

To insert an optical disc:

1 Press the eject button on the optical disc drive.

Important

When you place a single-sided disc in the tray , make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up.

2 Place the disc in the tray with the label facing up. 3 Press the eject button to close the tray.

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Identifying optical driv e types

Your computer may contain one of the following drive types. Press the drive’s eject button, then Look on the front of the drive’s disc tray for one or more of the following logos:

If your optical drive has this logo...

Y our drive type is...

CD-RW

DVD/CD-RW

DVD

DVD+RW

DVD R/ RW

Use your drive for...

Installing programs, playing audio CDs, and accessing data.

Installing programs, playing audio CDs, accessing data, and creatin g CDs .

Installing programs, playing audio CDs, accessing data, creating CDs, and pla y in g D VDs.

Installing programs, playing audio CDs, playing DVDs, and accessing data.

Installing programs, playing audio CDs, playing DVDs, accessing data, and recording video and data to CDs and DVD+ R o r DV D+ RW di sc s.

Installing programs, playing audio CDs, playing DVDs, accessing data, and recording video and data to CDs and DVD+R, DVD+RW, DVD-R, and DVD- RW d is cs .

Double layer DVD+RW

Installing programs, playing audio CDs, playing DVDs, accessing data, and recording video and data to CDs and double layer DVD+R discs. Note: To use the doub le layer capability of the double layer recordable DVD drive, the blank DVDs you purchase must sta te Double Layer, Dual Layer , or DL. Using other types of blank media will result in less capacity.

CHAPTER3 : Setting Up and Getting Started

If your optical drive has this logo...

RECORDER

Playing discs

Playing a CD

Important

Some music CDs have copy protection software. You may not be able to

play these CDs on your computer.

Y our drive type is...

DVD-RAM/-RW

Blu-ray Disc

HD-DVD

Use your drive for...

Installing programs, playing audio CDs, playing DVDs, accessing data, and recording video and data to CDs and DVD- RA M, DVD -R , o r DV D- RW discs.

Installing programs, playing audio CDs, playing DVDs, playing Blu-r ay Disc s, accessing data, and recording video and data to CDs, DVD-RAM, DVD-R, DVD-RW, and Blu-ray discs.

Installing programs, playing audio CDs, playing DVDs and HD-DVDs, accessing data, and recording vi deo an d data to CDs, DVD-RAM, DVD-R, D VD-RW, and HD-DVD discs.

A standard compactdisc (CD) can hold an entire album of digital songs and can be played on a CD player or your computer’s CD drive.

Use a music program or WindowsMedia Player on your computer to:

• Play mus ic CDs

• Create MP3 music files from your music CDs

• Edit music track information

• Use your music files to build a music library

For more information about playing CDs, see your online User Guide.

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Playing a DVD

A Digital Vers atile Dis c(DVD) is similar to a sta ndard CD b ut has greater data capacity. Because of this increased capacity, full-length movies, several albums of music, or seve ral gigabytes of data can fit on a single disc. DVDs can be played on a DVD player or a DVD drive-equipped computer. For more information about playing DVDs, see your online User Gu id e.

Playing a Blu-ray Disc

Blu-ray Disc is a high-capacity optical disc that can store much more data than a D VD. Adual-layer Blu-ra y Disc can hold 50GB of files, about 23 hours of standard-definition video, or about nine hours of high-definition video. Blu-ray Discs can be played on a Blu-ray-compatible player or a Blu-ray drive-equipped computer. For more in formation ab out p laying Blu -ray Discs, see your online User Gui de.

Play ing an HD-D VD

HD-DVD is a high-capacity optical disc that can store much more data than a DVD. A dual-layer HD-DVD can hold 30 GB of files, about 1 4hours of standard-definition video, or about 5.5 hours of high-definition video. HD-DVDs can be played on an HD-DVD-compatible player or an HD-DVD drive-equipped computer. For more information about playing HD-DVDs, see your online User Gui de.

Creating discs

Recording t o optical discs

You can use the disc burning program on your computer to copy tracks from a music CD to your hard drive , copy or create data discs, cr eate music CDs, create video D VDs, and mor e. For more information about creating CDs and DVDs, see your online User G uid e.

Creating audio and video files

You can create audio and music files, either from scratch or from music CDs. You can also create video files from home video. For mo re informati on, see your on line User Gu ide.

CHAPTER3 : Setting Up and Getting Started

Copying optical discs

You can copy optical discs to make backups of your data. For more informati on, see your on line Use r G uid e.

Using t he memory card reader

You can use the optional memory card reader to transfer pictures from a digital camera to your computer. You can also use the memory card reader to transfer data between your computer and a devic e that use s memory cards, such as a PD A, MP3 player, or c ellular telephone. (Your computer’s memory card read er m ay loo k di ffere nt. )

Activity indicator

Memo ry c ard rea de r s lo ts

Memory card types

The memory card reader supports several memory card types. To determine which types are supported by your card reader and the slots to use for each type of card, examine the face plate o f t he reader. E ac h sl ot is assigned a different drive letter (for example, the E: and F: drives), so data can be transferred from one memory card type to another.

Using a memory card

Caution

Before inserting a memory card into a slot, make sure that the slot is

empty, or you could damage the card reader.

To insert a memory card:

1 Inse rt the me mo ry car d i nto the ap pro pri ate me mo ry

card slot.

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2 To access a file on the memory card, click (Start),

then click Computer. Double-click the drive letter (for example, the

To remove a memory card:

E: drive) , then double-click the file name.

• Wait for the memory card reader access indicator to stop

blinking, then pull the memory card out of the slot.

Caution

Do not remove the memory card or turn off the computer while the memory card reader access indicat or is blinking. You could lose data. Also, rem ove th e me mo ry ca rd from the rea der be fore you tu rn off th e computer.

Important

Do not use the remove hardware icon in the taskbar to remove the memory card, or you will have to restart the computer to re-enable the memory card reader.

Using t he disk ett e dri ve

The optiona l di skette drive (not available on al l systems) uses

3.5-inch diskette s (sometimes called floppy disks). Disket te s are useful f or storing f iles or transf erring f iles to anothe r computer . (Your computer’s diskette drive may look different.)

Drive activity light Eject buttonDiskette slot

To load a diskette:

1 Inse rt t he d is kette in to th e di skette drive with the lab el

facing up.

2 To acce ss a f ile on the disk et te , c lick (Start), then c l ick

Computer. Dou ble-click the diskette drive letter (for

example, the A: drive), then double-click the file name.

3 To remove the diskett e , make sure that the drive activity

lig ht i s o ff, the n p ress the eje ct b utto n.

CHAPTER3 : Setting Up and Getting Started

Adjusting t he volume

You can adjust volume using your speakers’ controls or the Windows volume controls. You can also adjust the volume of specific sound devices in your computer.

To adjust the overall volume using hardware controls:

• If you are usin g exter nal speakers, turn the knob on the

front of the speakers.

-ORUse th e m ute and vo lum e c on tro l b utto ns o n the

keyboard. For more informa tion, see “Using the

keyb oa rd ” on pa g e 19.

To adjust the volume from Windows:

1 Click (Volume) on the taskbar. The volume con trol

slider opens.

2 Click and drag the slider up to increase v olume and down

to de creas e vo lu me.

3 To mu te the volume, click (Mute). To restor e volume,

click it again.

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4 To adjust device volume levels, click Mixer. The Volume

Mixer dialog box opens, where you can click and drag

sliders for individual devices.

Tip

Adjust the Windows Sounds slider to change system sounds volume independently of general volume (such as the volume used for music and game sounds).

5 Click X in the top -ri g ht co rne r o f the wi nd ow to clo se i t.

Help

For more inf ormation about adju sting the v olume, c lick Start, t hen click Help and Support. Type adjusting volume in the Search Help box, then pressE

NTER.

CHAPTER3 : Setting Up and Getting Started

Conf iguring the audio jac ks

If the back of your computer has five audio jacks, they are universal jac ks. This means that the y can be u sed f or more than one purpose. For example, the blue jack on the computer can be a stereo in jack or a stereo out jack. To use the audio jacks for something other than the default audio device, you need to configure the audio jacks.

To configure the audio jacks:

Shortcut

StartÖ Co n tro l Pa n el Ö Hardware and Soun d Ö Advanced

1 Connect your audio device(s) to the computer audio

jack(s).

2 Click (Start), then click Control Panel. The Control

Panel window opens.

3 Click Hardware and Sound, Sound, the Playback tab,

then click Configure.

-ORIf your computer has the Realtek Sound Effect Manager

installed, double-click the Sound Effect Manager icon on the taskbar. The Realtek dialog box opens.

4 Follow the on-screen instructions to configure the audio

jacks for your speaker setup .

Installing a print er , s canner , or other de vice

Important

Before yo u install a printer, scanner, or other peripheral device, see the

device documentation and installation instructions.

Your computer has one or more of the following ports: IEEE 1394 (also known as Firewire serial, and parallel. You use these ports to connect peripheral devices s uch a s pr int ers, s canners, and digital camer a s t o y our computer. For more information about port locatio ns, see

“Checking Out Your Computer” on page 5.

), Universal Serial Bus (USB),

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IEEE 1394 and USBports support plug-and-play and hot-swapping, which means tha t your computer will usually

recognize such a device whenever you plug it into the appropriate port. W hen you u se an IEEE13 94 or USB device for the first time, your computer will prompt you to install any soft war e th e de vice needs. Aft er doi ng th is, y ou can d isco nnec t and reconnect the device at any time.

Help

For more information about installing peripheral devices, click Start, then

click Help and Support. Type installing devices in the Search box, then

NTER.

pressE

Parallel and serial port devices are not plug-and-play. See the device d ocumentation f or de tailed inf ormation and installation instructions.

CHAPTER3 : Setting Up and Getting Started

CHAPTER4

Upgrading Your C omputer

• Prev enting static electric ity discharge

• Opening the cas e

• Closing the case

• Replac ing the color panel

• Installing memory

• Adding or replacing an opt ical disc dri ve

• Replacing the memory card reader

• Adding or replacing a har ddriv e

• Replac ing the heat sink and proce ssor

• Adding or replacing an e xpansion card

• Replacing t he syst em batt ery

• Replacing t he syst em board

CHAPTER4: Upgrading Your Computer

Pre v enting static electric ity discharge

Warning

To a v oid expo sur e t o danger ou s elec tri cal vol tages and mo v ing parts, turn off your computer and unplug the power cord and modem and network cables before opening the case.

To prevent risk of electric shock, do not insert any object into the vent holes of the power supply.

The components inside your computer are extremel y sensitive to static electricity, also known as electrostatic discharge (ESD).

Before opening the computer case, follow these guidelines:

• Wear a grounding wrist strap (available at most

electronics stores) and attach it to a bare metal part of your computer.

• Turn off your computer.

• T ouch a bare metal surface on the back of the computer.

• Unplug the power cord and the modem and network

cables.

Caution

ESD can perman ently damage electrostatic discharge -sensi tive components in your computer. Prevent ES D d ama ge by foll owing ESD guidelines every time you open the computer case.

Before working with computer components, follow these guidelines:

• Avoid static-causing surfaces such as carpeted floors,

plastic, and packing foam.

• Remove components from their antistatic bags only

when you are ready t o us e them. Do not lay components on the outside of antistatic bags becau s e onl y t he i nsid e of the bags provide electrostatic protection.

• Always hold expansion cards by their edges or their

metal mounting brackets. Avoid touching the edge connectors and components on the cards. Never slide expansion cards or components over any surface.

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Opening the cas e

Your computer case provides easy access to internal components.

Remo ving t he side panel

Warning

To a v oid expo sur e to danger ou s elec trica l volt ages and mo v ing parts, t urn off yo ur comput er , t hen unp lug the power cor d and modem cable bef or e openin g the cas e.

To remove the side panel:

1 Follow the instructions in “Preventing static electricity

discharge” on page34.

2 Shut down your computer, then disconnect the power

cord and modem, network, and all peripheral device cables.

3 Press the power button for ten seconds to drain any

residual power from your computer.

4 Loosen the two captive thumbscrews on the back edge

of the side panel. (These screws cannot be removed.)

5 Slide the side panel toward the back of your computer,

then pull the panel away from your computer.

CHAPTER4: Upgrading Your Computer

Remo ving t he f ront bez el

To r e m ov e t h e fr o n t be z e l:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 35.

2 Press the three bezel retention tabs, then swing the left

side of the bezel awa y f rom t he computer and remo veit.

Tabs

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Clo sing the cas e

Replac ing the f ront bez el

To replace the front bezel:

1 Slide the tabs on the right side of the bezel into the slots

on the right side of the computer.

Tabs

2 Swing the left side of the bezel in to insert the release

tabs on the left side of the bezel into the slots on the left side of the computer.

3 Press the left side of the bezel firmly until the release

tabs snap into place.

CHAPTER4: Upgrading Your Computer

Replac ing the side panel

To replace the side panel:

1 Make sure that all of the in ternal ca bles are a rranged

inside the computer so they will not be pinched when you close the computer.

2 Slide the side panel toward the front of the computer

until the back of the side panel is flush with the back of the computer.

3 Tighten the two thumbscrews on the back edge of the

side panel, then reconnect the cables and power cord.

Re placing the color panel

To replace the color panel on the front bezel:

Tip

If you have difficulty removing the color panel, it may be easier to remo ve t he fr ont bez el first . (This pr ocedur e show s the be zel r emov ed.) To remove the front bezel, follow the instructions in “Removing the front

bezel” on page35.

1 Find the panel relea se lev er inside the f ront bez el’s lo wer

vent opening, then slide the lever to the left.

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2 Press firmly on the lower left and lower right parts of the

color panel to release the panel fr om the f ront bez el. Y ou should press the two points against the computer until you hear or f eel a c lick, whic h is t he sound of t he panel’ s internal locking tabs unlocking.

Press

here

Press here

3 Swing t h e bo ttom of the pa nel away from t h e be zel and

remove it. The panel should easily slide out.

CHAPTER4: Upgrading Your Computer

4 Slide the tabs of the new color panel up into the slots

on the front bezel.

5 Press firmly on the lower left and lower right parts of the

color panel to engage the panel’s internal locking tabs. You should press the two points against the computer until you hear or feel a click, which is the sound of the panel’s internal locking tabs locking the panel partially into place.

Press

here

Press here

6 While pressing the bottom center of the color panel

against the f ront bez el, slid e the pane l relea se le ve r back to the right. The color panel is now fully locked into place.

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Installing memory

When you upgrade the comput er memory , mak e sure t hat you install the correct type of memory module for your computer. Your computer uses DIMM memory.

To install or replace DIMM memory:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 35.

2 For more stability, place your computer on its side. To

avoid scratching the case, place it on a towel or other non-abrasive surface.

3 Find the memory module banks on your system board.

4 If you are removing a DIMM from the memory module

bank, gently pull the plastic tabs away from the sides of the memory module and remove it.

- OR If you are adding a DIMM to an empty memory module

bank, gently pull the plastic tabs away from the sides of the memory module bank.

CHAPTER4: Upgrading Your Computer

5 Align the notches on the new DIMM with the not c hes on

the memory module bank and press the module firmly into the bank. The tabs on the sides of the memory module should secure the memory module automatically. When the modul e is secure, you hear a click.

6 Replace the side panel by following the instructions in

“Replacing the side panel” on page37.

7 Return your computer to its upright position. 8 Reconnect the cables and the power cord. 9 Turn on your computer. Windows starts and the

Windows desktop appears.

10 Click (Start), right-click Computer, then click

Properties. The amount of memory in your computer

is displayed.

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Adding or r eplacing an opti cal disc dri ve

Tools

You need a Phillips screwdriver to add or replace a CD or DVD drive.

To add replace an optical d rive:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 35.

2 Remove the front bezel by following the instructions in

“Removing the front bezel” on page 35.

Important

The color and shape of your replacement drive’s front cover may

vary from your original drive.

3 If you are installing a new drive (not replacing an old

one), remove the two driv e ret e ntion sc re w s in t he dri ve bay, then go to Step 8. For t he location of the screw s, see the photo in Step6.

4 If you are replacing an existing drive, disconnect the

cables from the drive, noting their locations and orientation. You will reconnect the cables after you install the new drive.

Drive data cable Drive power cable

5 Note any ju mpe r s etti ngs on th e ol d d rive an d se t th e

jumper on the new drive to be the same.

CHAPTER4: Upgrading Your Computer

6 Remove the two drive retenti on screws.

Drive retention screws

7 Slide the drive forward and out of the drive bay.

8 Slide the new drive into the drive bay, lin e up the screw

holes on the driv e ba y wit h t he sc r ew holes on t he dri ve, then replace the two drive retention screws.

9 Reconnect the driv e cables using your not es f rom Step 4,

or according to the manufacture r’s instructions.

10 Replace the front bezel by following the instructions in

“Replacing the front bezel” on page 37.

11 Replace the side panel by following the instructions in

“Replacing the side panel” on page37.

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Re placing the memory card reader

Tools

You need a Phillips screwdriver to replace the memory card reader.

To replace the memory card reader:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 35.

2 Remove the front bezel by following the instructions in

“Removing the front bezel” on page 35.

Important

The color and shape of y our repl acement car d reade r’s f ront cov er

may vary from your original card reader.

3 Sli de th e top beze l toward the fro nt of the com pute r

about 3/4 inch, then remove it from your computer.

4 Remove the two screws that se cure the c ard reade r to

the computer.

Screws

CHAPTER4: Upgrading Your Computer

5 Unplug the cable from the back of the card reader, then

slide the card reader toward the front of your computer.

6 Slide the new card reader into place, then secure it with

the two screws you removed previously.

7 Plug the c abl e in to the card rea der. 8 Plac e th e to p b ezel on top of th e c omp ute r, then sl id e

bezel toward the back of the computer until it clicks into place.

9 Reinstall the bezel by following th e instructions in

“Replacing the front bezel” on page 37.

10 Reinstall the computer case’s side panel by f ollowi ng the

instructions in “Replacing the side panel” on page37.

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Adding or r eplacing a harddrive

To add or replace a ha rd drive:

Tools

You need a Phillips screwdriver to add or replace a hard drive.

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 35.

2 Disconnect and label all hard drive cables, noting their

locations and orientation. (You wil l reconnect t he cables after you install the new drive.)

3 Disconnect the hard drive cage fan cable from the

system b oa rd.

CHAPTER4: Upgrading Your Computer

4 Loose n the cap tive th um bscrew th at se cure s the hard

drive cage to the computer. (This screw cannot be removed.)

5 Remove the hard drive cage from the computer. 6 If you are replacing a drive, remove the screws that

secure the hard drive to the hard drive cage, then slide the old hard drive out of the cage.

Hard drive screws (top) Hard drive screws (bottom)

7 If you are replaci ng a driv e, note any jumper settings on

the old drive and set the jumper on the new drive to be the same.

- OR If you are adding a new drive, set the jumper as

instructed by the drive’s user guide.

8 Slide the new hard drive into the cage, then secure it to

the cage using ei ther the four screws you removed previously or mounting screws provi ded with your new drive.

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9 Line up the tabs on the right side of the cage with the

slots on the inside of the case, then slide the cage into the case.

Hard drive cage tabs Slots on inside of case

10 Tighten the cage thumbscrew, then plug the hard drive

cage fan cable back into the system board.

11 Connect the drive cables. If you are r eplacing a driv e, u se

your n otes from Step 2.

12 Replace the side panel by following the instructions in

“Replacing the side panel” on page37.

13 Reconnect all external cables and the power cord. 14 Tur n on y o ur comp ut er. 15 If you are using the new hard drive as your primary

drive, install Windows using the operatin g system DVD that came with your computer. For mor e information on restoring your system, see “Recovering y our sy st em” on

page 93.

Re placing the heat sink and processor

Tools

You need a Phillips screwdriver to replace the heat sink.

To replace the heat sink and processor:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 35.

2 For more stability, place your computer on its side. To

avoid scratching the case, place it on a towel or other non-abrasive surface.

3 Unplug the heat sink fan cable from the system board.

CHAPTER4: Upgrading Your Computer

4 Loosen the four captive sc r ew s that sec ure the heat sink

and fan assembly to t he s ystem board, then remove the assembly and place it on a stable surface with the flat surface of the heat sink (the side with the thermal grease) up. (The four screws cannot be completely removed.)

Screws (only one shown)

5 Push the proc essor relea se lev er do wn, lift it completely

up, then lift the processor retention bracket.

6 Remove the processor from the system boa rd. 7 Install the new processor onto the system board. Make

sure that Pin 1 on the processor (indicated by the silk-screened arrow on the corner of the processor) aligns with Pin 1 on the processor socket (indicated by the absence of a pin hole in the processor socket) , then return the retention bracket and lever to their locked position.

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8 If this is a new heat sink, remove the strip on the heat

sink that covers the gray thermal grease. If you are re-using a heat sink, use rubbing (isopropyl) alcohol to remove the old thermal grease, then re-apply a small bead of thermal grease (about the size of a pea) to the surface that con tacts the processor.

9 Place the heat sink and fan assembly on the processor,

then tig hten th e scre ws that secu re it to the sys tem board.

10 Connect the heat sink fan cabl e to the system board. 11 Replace the side panel by following the instructions in

“Replacing the side panel” on page37.

Adding or r eplacing an expansion car d

To add or replace an expansion card:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 35.

2 If you are replacing an expansion card, disconnect any

cables that are attached to the card, noting their locations and orientation. (You may need to reconnect the cables after you in stall the new c ard.)

3 Open the card retention lever.

CHAPTER4: Upgrading Your Computer

4 If you are replacing an expansion card, remove the old

card. You can slightly seesaw the card end-to-end to loosen the card, but do not bend the card sideways.

Caution

Do not touch the contacts on the bottom part of the expansion card. Touching the contacts can cause electrostatic damage to the card.

5 Install the new card into the expansion slot. You can

slightly seesaw the card end-to-end to help insert the card, but do not bend the card sideways.

6 If you have just replaced an expansion card, reconnect

the expansion card cables (if any) using your not e s f r om

Step 2. If y ou hav e added a new expansion card, connect

its cables acco rding to its user guide.

7 Press the card retention lever back into place. 8 Replace the side panel by following the instructions in

“Replacing the side panel” on page37.

Re placing the s yst em batt ery

Warning

Danger of explosion if battery is incorrect ly replaced. Replace onl y with the same or equivalent type recommended by the manufacturer. Dispose of used batteries following the manufacturer’s instructions.

If the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer, replace the system battery. Use a battery of the same size and voltage as the original battery that was in your computer.

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To replace the battery:

1 Restart your computer. 2 During the restart, press and hold the F1 key. The mai n

menu of the BIOSSetup u tility opens.

3 Write do w n all v alue s in th e menus and submenu s, t he n

exit from the utility.

Caution

Any custom BIOS settings you have made will be lost when you remove the system batte ry. All settings will return to their factory defaults.

4 Shut down your computer. 5 Remove the side panel by following the instructions in

“Removing the side panel” on page 35.

6 For more stability, place your computer on its side. To

avoid scratching the case, place it on a towel or other non-abrasive surface.

7 Locate the old battery on the system board and note its

orientation. You will need to install the new battery the same way.

Important

Your computer’s battery location may vary from the illustration below.

Battery release tab

8 Push the battery release tab. The battery pops out of the

socket.

CHAPTER4: Upgrading Your Computer

9 Make su re t ha t the po si tive ( +) s id e o f th e new b atte r y

is facing up (usually the side that the battery type and model number are etched into), then press the battery into the socket until it snaps in to place.

10 Replace the side panel by following the instructions in

“Replacing the side panel” on page37.

11 Reconnect all external cables and the power cord. 12 Tur n on y o ur c omp ute r. 13 While your computer starts, press and hold the F1 key.

The main menu of the BIOS Setuputility opens.

14 In the BIOS Setup utility, restore any settings that you

wrote down in Step 3.

15 Save all your settings and exit the BIOS Setup utility.

Re placing the s yst em board

To replace the system board:

1 Remove the side panel by following the instructions in

“Removing the side panel” on page 35.

2 Remove all expansion cards by following the directions

in “Adding or replacing an expansion card” on page51.

3 Remove all memory modules by f ollowi ng the direc tions

in “Installing memory” on page 40.

4 Disconnect all the power and data cables from the

system board, noting their locations and orientation. (You will reconnect the cables after you install the new board.)

Tip

Yo u ca n labe l e ach cable with tape to make it easier to r e-con ne ct

them l ate r.

5 Remove the four screws that secure the power supply to

your computer, then slide it out of your computer.

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6 Remove the ei gh t sys tem boa rd s crews.

Screws

7 Lift the system board up and out of the case. 8 Align the new system board on the screw holes in the

case, then secure it i nto the c ase with the screws.

9 If your replacement system board does not include a

processor remove the processor from the old system board by following the directions in “Replacing the heat

sink and processor” on page 49, then install it and the

heat sink into the new system board by following the directions in the same procedure.

10 Slide the power supply bac k into the ca se, t hen install the

four screws to secure the power supply to the case.

11 Connect all power and data cables using y our notes from

Step 4.

12 Reinstall any memory modules you removed previously. 13 Reinstall any expansion cards you remove d previously. 14 Replace the side panel by following the instructions in

“Replacing the side panel” on page37.

CHAPTER4: Upgrading Your Computer

CHAPTER5

Maintaining Y our

Computer

• Setting up a maint enance schedule

• Caring f or your comput er

• Cleaning y our comput er

• Updating Windo ws

• Using BigFix

• Managing hard dri ve space

• Scheduling maintenance tasks

• Moving f rom y our old comput er

CHAPTER 5: Maintaining Your Computer

Set ting up a mainten ance schedule

Use the following table to set up a regular maintenance schedule.

Maintenance task Weekly Monthly When

Check for viruses X X X Run Windows Update X X Manage hard drive space X Clean up hard drives X X Scan hard drive for errors X X Defragment ha rd drive X X Back up files X X X Clean computer case and

peripheral devices

needed

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Caring f or y our computer

To extend the life of your computer:

• Be careful not to bump or drop your computer, and do

not put any objects on top of it. The case, although strong, is not made to support extra weight.

• When transporting your computer, we recommend that

you put it in the original packaging m aterials.

• Keep your computer away from magnetic fields.

Magnetic fields can erase data on hard drives.

• Never turn off your computer when the drive indicator

is on because data on the hard drive could be lost or corrupted.

• Avoid subjecting y our computer to extreme temperature

changes. The case can become brittle and easy to break in cold tempe ratures and can me lt or warp in high temperatures. Damage due to either extreme is not covered by your warranty. As a g eneral rule, your computer is saf e st at t emperatur es that ar e comf ortab le for yo u.

• Keep all liquids away from your computer. When spilled

onto computer components, almost any l iquid can result in expensive repairs that are not covered under a standard warranty.

• Avoid dusty or dirty work environments. Dust and dirt

can clog the in tern al m ech an ism s a nd can le ad to permanent damage to the computer.

• Do not block the ventilation fan slots. If these slots are

blocked, your computer may overheat, resulting in unexpected shutdown or permanent damage to the computer.

• When storing your computer for an extended period of

time, unplug ACpower.

CHAPTER 5: Maintaining Your Computer

Cleaning y our comput er

Keeping your computer clean and the vents free from dust helps keep your computer performing at its best. You may want to g athe r thes e ite ms an d p ut toge the r a co mpu ter cleaning kit:

• A soft, lint-free cloth

• An aerosol can of air that has a narrow, straw-like

extension

• Cotton swabs

• An optical disc drive cleaning kit

Cleaning t he ex terior

Warning

When you shut down yo ur computer, the power turns off, but some electrical current still flows through it. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets.

• Always turn off your computer and other peripheral

devices before cleaning any components.

• Use a damp, lint-free cloth to clean your computer and

other parts of your system. Do not use household abrasive or solvent cleaners because they can damage the finis h on c ompon ents.

• Your computer is cooled by air circulated through the

vents on the case, so keep the vents free of dust. With your computer turned off and unplugged, brush the dust away from the vent s with a d amp cl o t h . B e careful not to d rip any water in to th e v ent s.

Cleaning t he ke y board

Y ou should occasionally clean the ke yboard t o remov e dust and lint trapped under the keys.

To clean the keyboard:

1 Use an aerosol can of air with a narrow, straw-like

extension to remove dust and lint trapped under the keys.

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2 If you spill liquid on the keyboard, turn off your

computer and turn the keyboard upside down. Let the liquid drain, then let the keyboard dry before trying to use it again. If the ke y board doe s not work af t er it dries, you may need to replaceit.

Cleaning t he monitor

Caution

A flat-pa nel di spla y i s made of spec i all y c oat e d gla s s and can be sc rat c he d

or damaged by abrasive or ammonia-based glass cleaners.

To clean the monitor:

• To clean an LCD flat panel monitor, use a soft cloth and

water t o clean the scr een. Dampen the cloth (nev er apply liquid directly to the screen), then wipe the screen with the cloth.

• T o clean a CR T monitor, use a soft clot h and glass c leaner

to clean the monitor screen. Squirt a little cleaner on the cloth (never direc tly on the sc reen), then wipe the screen with the cloth .

Cleaning t he mouse

If the mouse pointer begins moving erratically across the computer screen or becomes difficult to control precisely, cleaning the mouse will likely improve its accuracy.

To clean the mouse:

• Wipe the bottom of the mouse with a damp, lint-free

cloth.

CHAPTER 5: Maintaining Your Computer

Cleaning optical dis cs

Optical discs (CDs, DVDs, and Blu-ray Discs) get dirty from frequent handling.

To clean an optical disc :

1 Wipe from the center to the edge, not around in a circle,

using a product made especially for the purpose.

Updating Windo ws

Windows Update helps you keep your computer up-to-date. Use Windows Update to choose updates for your computer’s operating system, software, and hardware. New content is added to the site regularly, so you can always get the most recent updates and fixes to protect your computer and keep it running smoothly. Windows Update scans your computer and provides you with a tailored selection of updates that apply only to the software and hardware on your computer.

For information on running Windows Update, see “Windows Update” in your online User Guide. Windows Update can also be controlled through the Windows Security Center. For more information, see “Protecting Your Computer” in your online User Gu ide.

Help

For more information about Windows Update, click Start, then c lick Help and Support. Type windows update in the Search Hel p box, then press E

NTER.

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Using BigF ix

BigFix monitors your computer for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFix det ects a problem, it alerts you b y flashing the blue taskbar icon. T o fix the problem, c lic k on that icon t o open BigFix.

To s t a rt B i g Fi x :

1 Click (Start), All Programs, Accessories, System

Tools, then click BigFix.

2 To learn more about BigFix, click Help, then click

Tutorial.

Managing hard dr iv e space

Windows provides seve ral utilities you can use to check hard drive space, delete unnecessary files, defragment files, and back up files.

CHAPTER 5: Maintaining Your Computer

Checking hard driv e space

To check hard drive space:

Shortcut

StartÖ Co m pu te r Ö r ight-click driveÖ Properties

1 Click (Start) then click Computer. The Computer

wind ow o pe ns.

2 Right-click t he dri v e t hat you w ant t o c heck for available

file space , then c lick Properties. Drive space information appears.

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Deleting unnece ssary files

Delete unnece ssary file s, such a s temporary f iles and file s in the Recycle Bin, to free hard drive space.

To delete unnecessary files:

Shortcut

StartÖ Co m pu te r Ö r ight-click driveÖ PropertiesÖ

DiskCleanup

1 Click (Start), All Programs, Accessories, System

Tools, then click Disk Cleanup. The Disk Cleanup dialog

box opens.

2 Click one of the options:

• My files only cleans only the folders for the

currently logged in user.

• Files from all users on this computer clean s a ll

folders.

The Disk Cleanup di lalog box opens.

3 Click to select the types of files you want to delete, then

click OK. The types of files you indicated are deleted.

Help

For more information about keeping the hard drive free of

unnecessary files, click Start, then click Help and Support. Type disk

cleanup in the Search Help box, then press E

NTER.

CHAPTER 5: Maintaining Your Computer

Checking the hard dri ve f or errors

The Error- checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on the hard drive so Windows does not use them.

If you use yo ur computer several hours every day, you probably want to run Error-checking once a week. If you use your computer less f requently , once a month may be adequate . Also use Error-checking if you encounter hard drive problems.

To check the hard drive for errors:

1 Click (Start) then click Computer. The Computer

wind ow o pe ns.

2 Right-click the drive that you want to check for errors,

click Properties, then click the Tools tab.

3 Click Check Now, then click Start. Your driv e is chec ked

for errors. This process m ay take several minu tes.

Important

Error checking cannot scan a drive while the drive is being used. If you try to check your ha rd drive for errors, you s ee a p rompt aski ng you if you want to sca n the hard drive later ( the next t ime you res tart your compute r). If you see this prompt, click Schedule disc check.

After Windo ws has finished checking the driv e for err ors, it provides a summary of the problems that it found.

4 Correct any problems that are found by following the

on-screen instructions.

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5 Click OK.

Help

For more information about checking the hard drive for errors, click Start, then click Help and Support. Type checking for disk errors in the Search Hel p box, then press E

Defragme nting the hard dr iv e

When working wi th files, sometimes Windows divides the file information in to pieces and stores them in different places on the hard drive. This is cal led fragmentation, and it is normal. In order for your computer to use a file, Windows must search for the pieces of the file and put them back together. This process slows the hard drive performance.

Disk Defragmenter organi z e s the data on the dri v e so eac h file is stored as one unit rather than as mul tiple pieces scattered across different areas of the drive. Defragmenting the information stored on the drive can improve hard drive performance.

While Disk Defragmenter is running, do not us e y our keyboard or mouse because using them may continuously stop and restart the defragmenting process. Also, if you are connected to a network, log off before starting Disk Defragmenter. Network communication may stop the defragmentation process and cause it to start over.

Tip

Because defragmenting a drive may take hours to complete (depending on the size of the driv e being defragmented), consider starting the process when you will not need the computer for several hours.

NTER.

To defragment the hard drive:

1 Disconnect your computer from the network. 2 Click (Start), All Programs, Accessories, System

Tools, then click Disk Defragmenter. The Disk Defragmente r dialog box opens.

CHAPTER 5: Maintaining Your Computer

3 Click Defragment now. This process may take hours to

complete, depending on the size of the drive being defragmented.

Start, then click Help and Support. Type defragmenting in the Search Help box, then press E

Backing up file s

Backing up files and removing them from the hard drive frees space for new files on the hard drive. It also protec ts you from losing import ant information if the hard drive fails or you accidentally delete files.

You should back up your files regularly to a writable optical disc (if you hav e a re cordable drive). Use a backup dev ice , such as a recordable disc drive, to do a complete hard drive backup. If you do not have a high-capacity back up dev ice and you want to purchase one, you can visit the Accessories Store at

www.gateway.com

To back up files:

1 Click (Start) then click Computer. The Computer

wind ow o pe ns.

2 Right-click the drive that you want to back up, click

Properties, then click the Tools tab.

Help

For more information about defragmenting the hard drive, click

NTER.

3 Click Backup Now, then click Run a file backup now.

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4 Follow the on-screen instructions to select a backup

storage location and the files and folders to back up.

Help

For more inf ormatio n about back ing up fil es, cl ick Start, th en c lic k

Help and Support. Type backup in the Search Help box, then press

NTER.

Scheduling maint enance ta sks

Task Scheduler lets you schedule maintenance tasks such as running Disk Defragmenter and checking your drives for errors.

Important

Your computer must be on during scheduled tasks. If your computer is off, scheduled tasks will not run.

To s t a rt t h e Ta s k S c he d u l er :

1 Click (Start), All Programs, Accessories, System

Tools, then click Task Scheduler. The Task S ch e dul er dialog box opens.

2 Click Create Basic Task for basic tasks or click Create

Task for more complex tasks, then follow the on-screen

instructions to finish setting up and scheduling the task.

Help

For more information about scheduling tasks, click Start, then click Help and Support. T ype task scheduler in the Search Help box, then press E

NTER.

CHAPTER 5: Maintaining Your Computer

Mov ing fr om your old computer

T r ansf erring f iles and s ettin gs aut omatically

You can move your files, folders, software settings, and user account settings (such as displa y, Internet, and e-mail settings) from your old computer to your new one using Windows Easy Transfer, providing your old computer uses WindowsXP or WindowsVista.

While using Windows E a s y Transfer, you will not be able to r un other tasks on the computers.

Important

If your old computer does not use Windows XP or WindowsVista, you must manually move your data by using a writeable disc, flash drive, or external hard drive.

To move files and settings from your old computer:

1 If you want to transfe r program settings to your new

computer, install those programs on the new computer before running Windows Easy Transfer. Windows Easy Transfer c opi es on ly the softwa re’s se ttin gs, n ot th e software itself, to the new computer.

2 Click (Start), All Programs, Accessories, System

Tools, then clic k W indo ws Easy Transfer. T he Windows

Easy Transfer dialog box opens.

3 Click Next, click Start a new transfer, then follow the

on-screen instructions to complete the transfer.

Help

For more information about transferring files, click Start, then click Help and Support. Ty p e transferring files in the Search Help box, then press E

NTER.

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T r ansf erri ng files an d set tings manu ally

Y ou can manu ally transfer your personal data files by copying them to removable media, such as a writable disc, an external hard drive, a network location, or a flash drive.

Finding your documents

Many programs save your personal data files in the Documents or My Documents folder. Look in your old computer’s documents folder for personal data files.

To find files in the documents folder:

1 In WindowsVista, click (Start), then click

Documents. The Documents folder opens and displays many of your saved personal data files. Go to Step4.

- OR In WindowsXP, click Start, then click My Documents.

The My Documents window opens and display s many of your saved personal data files. Go to Step 4.

- OR In Windows98, Windows Me, or Windows 2000,

double-click the My Computer icon on the desktop. Go to the next step.

2 Double-click the C:\ drive icon. 3 Double-click the Documents or My Documents folder.

The My Documents window opens and display s many of your saved personal data files.

4 Copy your personal data files to removable media or to

another computer on your network.

CHAPTER 5: Maintaining Your Computer

Finding other files

Use Window s Find or S earc h t o locate other person al data file s. For mor e inf or matio n, see “Usi ng Wi ndow s” in y our o nline User Guide.

You can often identify different data file types by looking at the file’s extension (the part of the file name following the last period). For example, a document file might have a .DOC extension and a spr eadsheet fi le might hav e an .XL S ex t ension.

File type File usually ends in...

Documents .DOC, .TXT, .RTF, .HTM, .HTML, .DOT Spreadsheets .XLS, .XLT, .TXT Pictures .JPG, .BMP, .GIF, .PDF, .PCT, .TIF, .PNG, .EPS Movies .MPEG, .MPG, .AVI, .GIF, .MOV Sound and music .WAV, .CDA, .MP3, .MID, .MIDI, .WMA

To find files using Find or Search:

1 In Window sVista, click (Start), then c lic k Search. The

Search Results window opens.

- OR In Windo wsXP, click Start, then clic k Search. The Search

Results window opens.

- OR In Windows98, Windows Me, or Windows 2000, click

Start, Find or Search, then click For Fil es o r Folde rs. The Sea rch Results window opens.

2 Type the filename you want to search for, then

pressENTER. The search results are displayed.

3 To learn about more search options, click Help.

CHAPTER6

Troubleshooting

• Safety guidelines

• First steps

• Troubleshooting

• Reco veri ng your s yst em

• T elephone support

CHAPTER6: Troubleshooting

Saf ety guideline s

While troublesho oting your computer, follow these safety guidelines:

Warning

Never open your computer case while your computer is turned on and

while the modem cable, network cable, and power cord are connected.

Warning

Make sure that you are correctly grounded before accessing internal components. For more information about preventing damage from static electricity, see “Preventing static electricity discharge” on page34.

Warning

To avoid bodily injury, do not attempt to troubleshoot your computer problem if:

• Power cords or plugs are damaged

• Liquid has been spilled into your computer

• Your computer was dropped

• The case was damaged

Instead, unplug your computer and contact a qualified computer technician.

First step s

If yo u ha v e pr obl ems w it h y our c ompu te r, try thes e t hing s fi rst :

• Make s ure tha t th e p ower co rd i s c on necte d to you r

computer and an ACpower outlet and that the power outlet is supplying power.

• If you use a power strip or surge protector, make sure

that it is turned o n.

• If a peripheral device does not work, make sure that all

connections are secure.

• Make sure that your hard drive is not full.

• If an error message appea rs on the screen, write down

the exact message. The message m ay help Customer Care in diagnosing and fixing the problem.

• If you added or remove d peripheral devices, review the

installation procedures you performed and make sure that you followed each instruction.

• If an error occurs in a program, see the program’s

printed documentation or the online help.

Help

For more inf ormation about tr oubleshooting, cli ck Start, then c lick Help and Support . T ype th e ke yword/p hrase troubleshooting in the Search Help box, then press E

NTER.

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Troubleshooting

Troubleshooting topics are listed in alphabetical order.

Add-in cards

See “Expansion cards” on page78.

Audio

See “Sound” on page 92.

CD or DVD driv es

The computer does not recognize a disc or the CD or DVD drive

• Make sure that the di sc label is f acing up, then try again.

• Try a different disc. Occasionally, discs are flawed or

become scratc hed and cannot be read b y t he CD or DVD drive.

• If you are trying to play a DVD, make sure that you have

a DVD drive. T o identify your dri v e type, see “Identifying

optical drive types” on page 24.

• Your computer may be experiencing some temporary

memory problems. Shut down and restart your computer.

• Some music CDs hav e copy prot ection sof tware . Y ou may

not be able to play these CDs on your computer.

• Clean the disc. For more information, see “Cleaning

optical discs” on page61.

• Restart your computer, then enter the BIOS Setup utility

by pressing and holding F2 while your computer restarts. Make sure that the IDE controllers are enabled.

• Make sure that th e drive is co nfigured c orrectly by

following the instructions in the drive documentation.

• Reinstall the device driver.

CHAPTER6: Troubleshooting

An audio CD d oes not prod uce sound

• Make sure that the di sc label is f acing up, then try again.

• Some music CDs hav e copy prot ection sof tware . Y ou may

not be able to play these CDs on your computer.

• Make sure that the volume controls are turned up. For

more informat ion, see “A d j u s t i ng t h e v o l u m e ” o n

page 30.

• Make s ure th at the mu te co nt rol s a re t urn ed off. Fo r

more informat ion, see “A d j u s t i ng t h e v o l u m e ” o n

page 30.

• If you have external speakers attached, make sure that

the speakers are turned on and that the cables are connected correctly and securely.

• Shut down and restart your computer.

• Clean the disc. For more information, see “Cleaning

optical discs” on page61.

• Reinstall the appropriate device drivers.

A DVD movie will not play

• Make sure that you have a DVD drive. To identify your

drive type, see “Identifying optical drive types” on

page 24.

• Make sure that the di sc label is f acing up, then try again.

• Try a different disc. Occasionally discs are flawed or

become scratched and cannot be read by the DVD drive.

• Clean the disc. For more information, see “Cleaning

optical discs” on page61.

• Shut down and restart your computer.

• Make sure that th e DVD progra m h as bee n i nst al led o n

your computer.

• DVDs and DVD drives contain regio nal c odes tha t help

control DVD title exports and help reduce illegal disc distribution. To be able to play a DVD, the disc’s regional code and your DVD drive’s regional code must match.

The regional code on your DVD drive is determined by your computer’s deli v e ry addre ss. The regional code for the United States and Canada is1. The regional code f or Mexico is4. Your DVD drive’s regional code must match the regional code for the disc. The regional code for the disc is on the disc, disc documentation, or disc packaging.

If the DVD movie does not play, the disc’s regional code and your DVD drive’s regional code may not match.

• Reinstall the device driver.

Diske tt e driv e

The diskette drive is not recognized

• Shut down and restart your computer.

You cannot save a file to diskette or you see the message “disk is full or write-protecte d”

• Make sure that the write-protection tab on the

• Delete unnecessary files on the diskette and try again.

• Make su re th at th e di skette you are u sing is

• T ry a dif fer ent disk et te . Occa sionall y disk et te s are fla wed

• Run Error- checking on the diskette. For more

You see an “Access Denied” or “Write protect” error message

• Move the write-protection tab in the upper-right corner

• The disket t e ma y be full. Delete unneces sary files on t he

• Make su re th at th e di skette you are u sing is

• T ry a dif fer ent disk et te . Occa sionall y disk et te s are fla wed

www.gateway.com

upper-right corner of the disk et te is do wn (unprote ct ed).

IBM-compatible. and cannot be read by the diskette drive. information, see “Checking the h ard drive for errors” on

page 64. If errors are detected and corrected, try using

the d is kette ag a in.

of the dis kette down (un pro tected ). diskette and try again. IBM-compatible. and cannot be read by the diskette drive.

You see a “Disk is full” error message

• Delete unnecessary files on the diskette.

• T ry a dif fer ent disk et te . Occa sionall y disk et te s are fla wed

and cannot be read by the diskette drive.

• Run Error Checking on the diskette. For more

information, see “Checking the h ard drive for errors” on

page 64.

You see a “Non-system disk” or “Disk error” error message

• Eject the diskette from the diskette drive, then press

NTER.

• Make su re th at th e di skette you are u sing is

IBM-compatible.

Display

CHAPTER6: Troubleshooting

The diskette drive LED is lit continuously

• Remov e the diskette from the drive. If the lig ht stays on,

try restarting your computer.

The screen resolution is not correct

• Change the scree n resoluti on from the Display Settings

dialog box. For more information, see the “Customizing Windows” chapter in your online User Gui de.

The computer is running, but there is no picture

• Adjust the brightness and contra st controls to t he center

position.

• If you are using an external display:

• Check the cable for bent or damaged pins.

• Make sure that the display is plugged in and turned

on. If the display is turned on, the power LED should be lit.

• M ake s ure th at th e vi deo cab le is con nec ted to t he

video port on your computer.

• Connect an external display that you know works to

your computer.

• Reinstall the device driver.

The color is not uniform

The text on the display is dim or difficult to read

For more inf ormation about display types, see y our display and video card documentation.

then cl ick Help and Support. Type the phrase screen res olution in the Search Help box, then press E

DVD drives

• Make sure that the display warms up for at least

30 minutes before making a final judgment about color uniformity.

• Adjust the brightness and contrast controls.

• Change the display settings. For more information, see

the “Customizing” chapter in your online User G uid e.

Help

For more information about changing the screen resolution, click Start,

NTER.

• See “CD or DVD drives” on page 73 .

Ethernet

www.gateway.com

You cannot see the other computers on your network

• Make sure that your Ethernet cable is plugged into the

Ethernet jack on your computer. Make sure that the other end is plugged into a network router, switch, hub, or other network device.

• Make sure that all computers are plugged into a

powered electrical outlet and turned on.

• Make sure that the router (if you are using one) is

plugged into a powered electrical outlet and turned on. Most routers have lights that indicate they are working. For more information, see the documentation that came with your router.

• If you are using a router, try rebooting it by unplugging

its power cord, waiting five seconds, then plugging it back in.

• Make sure that all comput ers on your network have the

same workgroup name.

• Make sure that all computers are using the same Subnet

Mask.

• If you assigned IP addresses to the computers, make sure

that all computers have diff erent IP addres ses. For home networks, IP addresses should be 192.168.N.N where N is a number you assign between 0 and 254. The first N should be the same for all computers on your network and the second N should be different for all computers on your network.

The computer does not recognize an Ethernet expansion card

• Shut down and restart your computer.

• Make sure that y ou hav e installed the required sof tware .

For more inf ormation, see t he documentation t hat came with your Ethernet card.

• Reseat the card. For more i nformation abou t open ing

your comp ut er ca s e , s ee “Op eni ng t he ca s e” on pag e34. For more informat ion about your Ethernet card, se e the documentation that came with your Ethernet card.

Your Ethernet network is running slower than you expect

• If your Ethernet network is running slower than you

expect, check the speed of each Ethernet component. For best results, all Ethernet components should be standard Ethernet ( 10 Mbps), Fast Ethernet (100 Mbps or 10/100Mbps) , or Gigabit Ethernet (1000 Mbps or 10/100/1000 Mbps). A mixture of Ethernet, Fast Ethernet, and Gigabit Et herne t components w ill r esult in your network running at the slowest component speed.

Expansion cards

The computer does not recognize an expansion card

• Shut down and restart your computer.

• Make sure that y ou hav e installed the required sof tware .

For more infor mation, see the doc umentation that came with your expansion card.

• Resea t t he ca rd.

File management

Help

For more information about restoring deleted files, click Start, then click Help and Support. Type the keywor d/phra se System Re store in th e Search Help box, then press E

CHAPTER6: Troubleshooting

NTER.

A file was accidentally deleted

If a file was deleted while holding down the S cannot be restored.

To restore deleted files:

1 Double-click the Recycle Bin icon. 2 Righ t-cli ck the f ile you wan t to resto re, th en cli ck

You need to restore your computer to a working condition

• See “Recovering your system” on page93.

Floppy drive

See “Diskette drive” on page75.

HIFT key, the fil e

Restore. The file is restored to the place where it was

originally deleted from. If the Recycle Bin was emptied before you try to restore

a file, the file ca nnot b e restored.

Hard driv e

You see an “Insufficient disk space” error message

You see a “Data error” message

www.gateway.com

• Delete unnecessary files from the hard drive using Disk

Cleanup. For instructions on deleting unnecessary files, see “ Deletin g unnec essary fil es” on pag e 64.

Help

For more information ab out fi le ma nagem ent , cl ick Start, then

click Help a nd Supp ort. Type the phrase file managemen t in the

Search Help box, then press E

NTER.

• Empty the Recycle Bin by right-clicking the Recycle Bi n

icon, then clicking Empty Recycle Bin.

Caution

All deleted files will be lost when you empty the Recycle Bin.

• Save your files to another drive. If the hard drive is full,

copy any files not regularly used to backu p media, then del ete th em fro m the hard drive.

• This may be the result of a defective area on the hard

drive. To fix hard drive problems, run the error checking program. For instr uctions on fixing har d dri v e problems, see “Checking the hard drive for errors” on page64.

The hard drive cannot be accessed, or you see a “General failure reading drive C” error message

• If a d iskette is in the dis kette drive, eject it an d res tar t

your computer.

• If your computer has been subjected to static electricity

or physical shock, you may need to reinstall the operating system. See “Recovering your system” on

page 93.

You see a “Non-system disk” or “disk error” error message

• Eject the diskette from the diskette drive, then press

NTER.

Internet

CHAPTER6: Troubleshooting

See also “Modem (dial-up)” on page 85.

You cannot connect to the Internet

• If you are using a dial-up modem, make sure that the

modem cable is plugged into the modem jack and not the Ethernet network jack. See your setup poster to make sure that the connections have been made correctly.

- OR If you are using a cable or DSL modem, make sure that

the modem cable is plugged i nto the Ethernet network jack and not the modem jack. See your setup poster to make sure that the connections have been made correctly.

• Make sure that your account with your Internet service

provider (ISP) is set up correctly. Contact your ISP technical support for help.

• Make sure that you do not have a problem with your

modem. For more information, “Modem (dial-up)” on

page 8 5.

Help

For more information about troubleshooting Internet

connections, click Start, then click Help and Support. Type the phrase

troubleshooting connections in the Search Help box, then press E

NTER.

You see an “Unable to locate host” message and are unable to browse the Internet

• This problem can occur when you ha ve typed a URL (Web

address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties. Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser. If you still get the error, your ISP may be having technical difficulties.

Keyboard

www.gateway.com

Connecting to a Web site takes too long

Many factors can affect Internet performance:

• The condition of the telephone lines in y our r esidence or

at your local telephone service

• The condition of the Internet computers to which you

connect and the num ber of users accessing those computers

• The complexity of graphics and multimedia on Web

pages

• Having multiple Web browsers open, performing

multiple downloads, and having multiple programs open on your computer

People are sending yo u e-mail messages, but you ha v e not received any mail

• Click the receive button in your e-mail program.

• Make sure that your account with your Internet service

provider (ISP) is set up correctly. Contact your ISP for technical support.

The keyboard does not work

• Make s ure th at the keyboa rd c ab le is p lu gg ed in

correctly. For more information, see your computer’s setup poster.

• Remove all extension cables and switch boxes.

• Clean the keyboard by using an aerosol can of air with

a narrow, straw-like extension to remove dust and lint trapped under the keys.

• Try a keyboard that you know works to make sure that

the keyboard port wor ks.

• Reinstall the keyboard device driver.

A keyboard character keeps repeating or you see a “keyboard stuck” or “key failure” error message

• Make sure th at nothing is resting on the keyboard.

• Make sure that a key is not stuck. Press each key to

loosen a key that might be stuck, then restart your computer.

Liquid spilled in the keyboard

• If you spilled liquid in the keyboard, turn off your

Media Center

This section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Ultimate versions. To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at www.gateway.com

Help

For more information about Windows Media Center, click Start, then click Help and Support. Ty pe the ph r ase Media Center in the Search Help box, then press E

The Media Center video display looks bad on your TV

Many factors, such as the display type, quality of the video source, ty pe of connection used, quality of video cables, displa y device screen resolution, size of TV, age of the TV, or the type of TV (interlaced or progressive scan) , can affect the video quality si gnifican tly:

• Display type—The Media Center is best viewed on

• Quality of video source—The quality of the video

CHAPTER6: Troubleshooting

computer and unplug the key boar d. Cl ean the k eyboard and tur n i t up s id e down t o dr a i n i t. L et the ke yboard dry before using it again. If the ke yboard does not work aft er it dries, you may need to replace it.

NTER.

computer displays. Other types of display devices, including retail TVs, may provide lower quality video. If you did not order a display device when you purchased your computer, a progressive scan display device with a VGA input is the best choice.

signal coming into the computer has an affect on the video quality. The video displayed from Media Center is only as good as the source video signal. Cable, digital cable, and s atellit e usuall y pro vide bet ter qu ality than an antenna.

www.gateway.com

• Type of connection used—You can c onnect the

computer video output to a TV. However, the connection type has an aff ect on the video qual ity. Th e Media Center has two video outputs:

• VGA—If your TV includes a VG A port, connect t he VGA

cable from the computer’s VGA (monitor) port to the TV’s VG A In port f or the best qu ality . Many TVs do not have a VGA port.

• S -Video—If your TV does not have a VGA port, but

includes an S-Video port, connect the S-Video cable from the computer’s S-Video Out port to the TV’s S-Video In port. S-Video display quality is usually good for TV images. The display quality for the computer functions, however, is not as good as VGA output. S-Video display output is not optimized for computer videodisplay.

• Quality of video cables—Poor quality or the incorrect

type of video cables can cause problems and affect the video quality. Gateway recommends using high-quality video cables that can be purchased from

www.gateway.com

Important

Cable connections must be made correctly for optimal video

quality. A loose cable connection can lower video quality.

• Screen resolution—Many TVs cannot display the high

resolution that your computer’s video signal uses, and may shift, scramble, or scroll the picture. For a better picture on a TV display, you may need to lower the compute r’s sc reen r eso lution t o 800× 60 0 or 640× 480. For more information about changing the screen resol uti on , se e th e “ Custo miz in g Wi nd ows” cha pter in the online User G uid e.

• Size of displ ay device—Small computer displays for

standard computer applications are generally not optimized for motion video playback. Although they offer excellent resolutions and refresh rates, they are designed to make static white backgrounds with black text look readable. Some small display devices do not make colorful motion video look its best. Generally, video will look better on a larger display device.

• Age of the TV—Newer TVs usually have more advanced

features, produce a better quality picture, and support higher screen resolutions. The Media Center video display will li kely be better on a newer mode l TV.

CHAPTER6: Troubleshooting

• Typ e of TV ( interlaced or progressive scan)

Many CRT (tube) TVs use interlaced video. Interlaced video displays a video frame with two passes of alternating scan lines. The TV screen first displays the video image odd lines one at a time, sequentially from top to b otto m , th e n i t f il l s i n t h e oth e r h a l f o f th e vi deo image with the even lines. Because most TVs use this interlaced method to display the picture on the screen, a standard interlaced analog TV will most likely flicker when displaying thin lines and small text. An interlaced video display de vice will pr oduce a lower qu ality display , especially when viewing and using the computer functions.

Progressive scan video displays a video frame with one pass of sequential scan lines. A progressive scan TV displays the entire picture, drawn sequentially from top to bott om, without t he odd/e ven int erlacin g. This r esults in a fuller, sharper picture and better display quality for viewing and using the computer functions. The progressive scan picture is also brighter and easier on you r eyes .

You need to configure your computer to output to a TV

• Your computer detects whether you are using a VGA or

an S-Video display de vice and a utomaticall y changes the display settings for the type of display device you are using. For more in formation , see the Gateway suppo rt Web s ite a t www.gateway.com

Yo u want t o change displa y settings t o get bett er TV or D VD image quality

• Adjust the display device brightness, contrast, hue, and

saturation. For more information, see the Gateway support Web site at www.gateway.com display’s user guide.

You need to burn programs that were recorded with your computer to a DVD using MediaCenter

or see the

• Media Center saves recorded programs in the DVR-MS

forma t. You ca n bu rn a DV R-MS fil e to a DV D wi th DV D recording (burning) software and with Media Center itself.

Memory

www.gateway.com

You want to play recorded programs on other computers

• A DVR-M S fi le rec ord ed to DV D c an be rep layed o n

another computer running Media Center or on any computer that has a DVD player and DVD decoder software (such as WinDVD). The non-Media Center computer must also have at least WindowsXP with Service Pack (SP) 1 or 2, Windows Media Play er9 or later, and the Windows patch Q810243 Update.

You get a “Download Error” message when Media Center tries to upd ate t he P rogr am Gu ide

• You must be connected to the Internet to update the

Program Guide. Make sure that your Internet account is set up and connected to the computer. For information about manually updating the Program Guide, see your online User G uid e.

Help

For more information about troubleshooting memory errors, click Start,

then click Help and Support. Type the phrase memory error in the Search

Help box, then press E

NTER.

You see a “Memory error” message

• Use the Memory Diagnostic Tool to inspect your system

memory.

To run the Memory Diagnostic Tool:

• Click (Start), type Memory Diagnostic Tool,

then press ENTER. Click Restart now and check for problems. Your computer restarts and runs the

memory diagnostics.

You see a “Not enough memory” error me ssage

• Close all programs, then restart your computer.

Memory card reader

Driv e lett ers f or the mem ory card sl ots do not appea r in the Compu ter w indo w

• The memory card reader was temporarily uninstalled

using the Remove Hardware icon in the system tray. Reboot your computer, and your card reader will be re-installed.

CHAPTER6: Troubleshooting

Modem (cable or D SL)

My computer cannot connect to the Inte rnet.

• Make sure that y our modem is connected to the ne twork

jack.

Tip

For the locat ion o f your net work jack, s ee your s etup poster or

“Back” on page8.

• See the documentation that came with your modem for

additional troubleshooting information.

Modem (dial-up)

Your modem does not dial or does not connect

• Make sure that the modem cable is plugged into the

modem jack and not the Ethernet network jack. See your setup poster to make sure that the connections have been made co rrectly.

• Make sure that your computer is connecte d to the

telephone line and the telephone line has a dial tone.

• Make s ure th at th e m od em ca ble i s le ss th an 6 feet

(1.8 meters) long.

• Remove any line splitters or surge protectors from you r

telephone line, then check for a dial tone by plugging a working telephone into the telepho ne wall jack.

• If you have additional telephone services such as call

waiting, call me ss aging, or v oice mail, mak e sur e that al l message s are c lear ed and c all waiting is disabled befor e using the modem. Contact your t elephone service t o get the correct code to temporarily disable the service. Also make sure that the modem dialing properties are set correctly.

To check the dialing properties:

1 Click (Start), then click Control Panel. The

Cont rol Pane l wind ow opens .

2 Click Hardware and Sound, then click Phone and

Modem Options. The Phone and Modem Opti ons

dialog box opens.

3 If this i s the fir st ti me you h ave accessed th is

category , the L ocation Information dialog box opens. Enter the information for your area, then click OK.

www.gateway.com

4 Click the Dialing Rules tab, click the location from

which you are dialing, then click Edit.

5 Make sure that all settin gs are co rrect.

Help

For more information about dialing properties, click Start, then click Help and Support. Type the keywor d dialing in the Search Help box, then press E

NTER.

• Disconnect any answering machine, fax machine, or

prin ter tha t i s o n th e sa me li ne as th e m od em . D o n ot connect these devices to the same telephone line as the modem.

• Make sure that you are not using a digital, rollover, or

PBX line. These lines do not work with your modem.

• Check for line noise (scratchy, crackling, or popping

sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect. The faster the modem, the less line noise it can tolerate and still work correctly.

Listen to the line using your telephone. Dial a single number (such as1). When the dial tone stops, listen for line noise. Wiggle the modem cable to see if that makes a difference. Make sure that the connectors are free from corrosion and al l screws in the telephone wall jack are secure.

You can also call your telephone service and have the telephone line checked for noise or low line levels.

• Try another telephone line (either a different telephone

number in your house or a telephone line at a different location). If you can connect on this line, call your telephone service.

• Try connecting with the modem at a lower connection

speed. If reducing the connect speed lets you connect, call your telephone service. The telephone line may be too noisy.

You cannot connect to the Internet

• The ISP may be hav ing technical diffi culties. Contac t your

ISP for technical support.

• See if the modem works with a different

communications program. The problem may be with just one program.

• Review the troubleshooting information under

“Internet” on page79.

CHAPTER6: Troubleshooting

Your 56K modem does not connect at 56K

Current FCC regulations restrict actual data transfer rates over public telephone lines to 5 3 K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further.

If your computer has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your comput er has a v.92 modem, the speed at which you can upload data is limited to 48K. Your ISP may not support 48K uploads.

Yo ur f ax commu nications program onl y send s and re ceiv es faxes a t 14,4 00 bp s wh en yo u have a 56K m ode m

• Current fax technology only supports a maximum send

and receive rate of 14,400 bps.

The modem is not recognized by your computer

• Make s ure th at the li ne c on ne cted to th e m od em is

working and plugged into the appropriate port on your computer . To make sure that the connections have been made correctly, see your setup poster or “Connecting a

dial-up modem” on page 16.

• If the modem shares the telephone line with another

device, make sure that the telephone line is not in use (for example, someone is on the telephone, or another modem is in use).

• Use the modem cable that came with your computer.

Some telephone cables do not meet required cable standards and may cause problems with the modem connection.

• Shut down and restart your computer.

• Run Windows modem diagnostics.

To run modem diagnostics:

1 Close all open programs. 2 Click (Start), then click Control Panel. The

Cont rol Pane l wind ow opens .

3 Click Hardware and Sound, then click Phone and

Modem Options. The Phone and Modem Opti ons

dialog box opens.

4 If the Loca ti on I nfo rma ti o n dialog box opens, enter

your locati on informa tion, the n click OK.

5 Click the Modems tab, click your modem, then click

Properties. The Modem Properties dialog box opens.

www.gateway.com

6 Click the Diagnostic tab, then click Query Modem.

If information about the modem appears, the modem passed diagnostics. If no modem infor mation is a v ailabl e , a w hit e sc re en appears w ith no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics.

Help

For more information about modem troubleshooting, click Start, then cl ick Help and Support. Type the phrase modem troubleshooting in the Search Help box, then press E

The modem is noisy when it dials and connects

When your modem tries to connect to another modem, it begins handshaking. Handshaking is a digital “getting acquainted” conversation between the two modems that establishes connection speeds and communication protocols. Y ou may hear unusual handshaking sounds when the modems first connect. If the handshaking sounds are too loud, you can turn down the modem volume.

To turn down the modem volu me:

NTER.

1 Click (Start), then click Control Panel. The

Cont rol Pane l wind ow opens .

2 Click Hardware and Sound, then click Phone and

Modem Options. The Phone and Modem Opti ons

dialog box opens.

3 Click t h e Modems tab, click the mode m you want to

adjust, then click Properties.

4 Click the Modem tab, then adj ust th e Speaker

volume control.

5 Click OK twice to close the Phone and Modem

Options dialog box.

Monitor

See “Display” on page 76.

Mouse

The mouse does not work

The mouse works erratically

Networks

CHAPTER6: Troubleshooting

• Make sure that the mo use cab le i s plu gge d in correctly.

• Shut down and restart your computer.

• Remove all extension cables and switch boxes.

• T ry a mou se you know is working to make sure that the

mouse port works.

• If the mouse pointer begins mov ing erratically ac ross the

computer display or becomes difficult to control precisely, cleaning the mouse will likely improve its accuracy.

• Clean the mouse by wiping the bottom with a clean,

damp cloth. Make sure that the optical sensor is clean and free of debris.

• The mouse pad may have a printed or fabric pattern on

it that interfer es wit h y our mou se. T ry a different mouse pad.

You cannot connect to your company network

Every network is unique. Contact your company computer department or network administrator for he lp. For more information about setting up a network in your home, see

“Connecting to a broadband modem or network” on page15,

your online User Gui de, or “Ethernet” on page 77.

click Help and Support. Type the phrase network troubleshooting in the Search Help box, then press E

Passwords

Your computer does not accept your password

Help

For more information about network troubleshooting, click Start, then

NTER.

• Make sure that CAPS LOCK is turne d o ff, then retype the

password.

Gateway GM5688E User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

About This R eference

About this guide

For more inf ormation

Acces sing the online User Guide

To a c c es s yo u r User Gu ide:

Gate wa y contac t infor mation

Micr osof t Cer tificate of Authenticity

Front

Back

Wo rking safel y and comfortably

Reduc ing e y e strain

Setting up your comp uter de sk and chair

Sitting at y our comput er

Av oiding discomf or t and injury fr om r epetitiv e strain

Preparing po wer connec tions

Prot ecting f rom po wer s ource pr oblems

Checking the voltage selection

To set the voltage selection switch:

Connec ting to a br oadband modem or netw ork

Connec ting a dial-up modem

To connect the modem:

Starting y our computer

To start your computer:

Waking up y our comput er

T ur ning off y our computer

To put your computer to sleep:

To turn off your computer:

Re starting (rebooting) y our computer

To r e s ta r t yo u r co m p u te r :

Using t he ke yboar d

Premium multimedia k e yboard featur es

Elite multimedia k e yboard f eature s

Using t he mouse

Using optical dr iv es

Features

Loading an optical disc

To insert an optical disc:

Identifying optical driv e types

Playing discs

Playing a CD

Playing a DVD

Playing a Blu-ray Disc

Play ing an HD-D VD

Creating discs

Recording t o optical discs

Creating audio and video files

Copying optical discs

Using t he memory card reader

Memory card types

Using a memory card

To insert a memory card:

To remove a memory card:

Using t he disk ett e dri ve

To load a diskette:

Adjusting t he volume

To adjust the overall volume using hardware controls:

To adjust the volume from Windows:

Conf iguring the audio jac ks

To configure the audio jacks:

Installing a print er , s canner , or other de vice

Upgrading Your C omputer

Pre v enting static electric ity discharge

To prevent risk of electric shock, do not insert any object into the vent holes of the power supply.

Opening the cas e

Remo ving t he side panel

To remove the side panel:

Remo ving t he f ront bez el

To r e m ov e t h e fr o n t be z e l:

Clo sing the cas e

Replac ing the f ront bez el

To replace the front bezel:

Replac ing the side panel

To replace the side panel:

Re placing the color panel

To replace the color panel on the front bezel: