Gateway GT115 User Manual

Gateway GT115

Service Guide

PART NO.:

PRINTED IN TAIWAN

Preface

1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Gateway's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For GATEWAY-AUTHORIZED SERVICE PROVIDERS, your Gateway office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Gateway office to order FRU parts for repair and service of customer machines.

Revision History

Please refer to the table below for the updates made on Gateway GT115 service guide.

Date	Chapter	Updates

Copyright

Copyright © 2009 by Gateway Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without

the prior written permission of Gateway Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Gateway Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Gateway Incorporated software described in this manual is sold or licensed "as is". Should the

programs prove defective following their purchase, the buyer (and not Gateway Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Gateway is a registered trademark of Gateway Corporation. Intel is a registered trademark of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

I

Conventions

The following conventions are used in this manual

:

Screen messages	Denotes actual messages that appear
	on screen.
NOTE	Gives bits and pieces of additional
	information related to the current
	topic.
WARNING	Alerts you to any damage that might
	result from doing or not doing specific
	actions.
CAUTION	Gives precautionary measures to
	avoid possible hardware or software
	problems.
IMPORTANT	Reminds you to do specific actions
	relevant to the accomplishment of
	procedures.

II

Safety, Care and Regulatory Information

Before installing a server, be sure that you understand the following warnings and cautions.

WARNING: To reduce the risk of electric shock or damage to the equipment:

Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. Unplug the power cord from the power supply to disconnect power to the equipment.

Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server.

WARNING:To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: Do not operate the server for long periods with the access panel open or removed.

Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

Preventing electrostatic discharge

To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To

prevent electrostatic damage:

Avoid hand contact by transporting and storing products in static-safe containers.

Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. Place parts on a grounded surface before removing them from their containers.

Avoid touching pins, leads, or circuitry.

Always be properly grounded when touching a static-sensitive component or assembly.

Server warnings and cautions

Before installing a server, be sure that you understand the following warnings and cautions.

WARNING: To reduce the risk of electric shock or damage to the equipment:

1.Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

2.Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

3.Unplug the power cord from the power supply to disconnect power to the equipment.

4.Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

III

Table of Contents

PREFACE	I
REVISION HISTORY	I
COPYRIGHT	I
DISCLAIMER	I
CONVENTIONS	II
SAFETY, CARE AND REGULATORY INFORMATION	III
PREVENTING ELECTROSTATIC DISCHARGE	III
SERVER WARNINGS AND CAUTIONS	III
TABLE OF CONTENTS	1
MECHANICAL COMPONENTS	4
SYSTEM FRU LIST	6
SYSTEM COMPONENTS	9
SYSTEM SPECIFICATIONS	10
Hardware specification	10
Environmental specification	12
Mechanical specification	13
Power supply specification	14
APPEARANCE OF SYSTEM	16
Front view	16
Rear view	17
Internal Component	18
Switch and LED Indicators Introduction	19

1

Front Panel LED Description	19
Hard Disk Drive Sequence & LED Description	19
LAN Port LED Description	19
System Block Diagram	21

MOTHERBOARD PLACEMENT AND JUMPER SETTING	22
Motherboard Component	22
Connector Icon Description	23
Motherboard Jumper Setting	24

INSTALLING/REMOVING SYSTEM HARDWARE	25
Chassis Cover Removal and Installation	26
Removing the side cover	26
CPU Installation / Removal	27
Cooling Fan Installation / Removal	28
Memory Installation / Removal	29
PCI Expansion Card Installation / Removal	30
Install the expansion card	30
Hard Disk Drive Installation / Removal	31
Power supply installation / Removal	32
Install a hot-swap power supply module	32

CABLE ROUTING	33
Cable Routing image	33
BIOS SETUP	34
Main Menu	36
Advanced Menu	37
Processor Configuration	38
Memory Configuration	40
SATA Controller Configuration	41
PCI Configuration	42
USB Configuration	43
Legacy Device Configuration	44
Console Redirection	45
Power Configuration	47
Hardware Monitor	48
	2

Security Menu	49
Setting a System Password	50
Changing a System Password	50
Removing a System Password	50
Server Menu	51
System Information	52
Event Log Configuration	53
Boot Option Menu	54
Boot Manager Menu	56
Exit Menu	57

TROUBLESHOOTING	58
Error Symptoms List	58
BIOS BEEP CODES	61
BIOS Beep Codes Table	61
PEI Beep Codes	61
DXE Beep Codes	61
BIOS Recovery Instruction	61
BIOS POST ERROR MESSAGES LIST	64
BIOS POST error message list	64
PEI Phase	64
DXE Phase	65
UNDETERMINED PROBLEMS	67

3

Mechanical Components

Item	Description
1	Right side cover
2	System support retainer
3	System bottom plate
4	System support retainer
5	System plastic stands
6	Hard drive cage
7	Hard drive bracket
8	Front door plate
9	Front bezel
10	Power button
11	Bezel lens
12	Power lens

4

13Optical drive cage

14USB bracket

15USB bracket

16Left side cover

17Hard drive slider

18Hard drive cage

19Top cover

20System top cover

21CD-ROM bracket patch

22PCI retainer

23Back cover

24Rear window

5

System FRU List

Item	Photo	Part number
Chassis		HS.31600.004
SATA ODD CABLE 7 PINS,		CA.R4300.001
500MM
SATA HDD CABLE 7 PINS,		CA.R4300.002
500MM
SAS HDD CABLE		CA.31400.030

6

Back I/O SHIELD		33.R7F0L.001
FRONT BEZEL ASSEMBLY		TZ.R4300.001
SYSTEM FAN		HI.R4300.001
SYSTEM FAN		HI.30900.024
SINK

7

Main Board		MB.R7F0A.001
FSP FSP450-60EP 450W		PY.45008.001
POWER SUPPLY
Mylar		47.R7F0L.001

8

System components

Item	Description
1	Front Bezel door
2	Top cover
3	Power supply cage
4	Cooling fan cage
5	PCI card
6	Main board
7	Hard drive blank

9

System Specifications

Hardware specification

System unit

	Item		Description
	Processor socket	AMD socket C32
		 Memory Technology – Socket C32 interfaces to DDR3 SDRAM
			DIMMs.
	Processor support		HyperTransport™ Technology.
		 Thermal Monitoring and Control – The Socket C32 processor uses
			Advanced Platform Management Link.
	Core logic chipsets	 AMD SR5670 – North bridge
			AMD SP5100 – South bridge
	LAN controller	INTEL 82574L
	Memory controller	Integrated in AMD socket C32 processor.
	Storage controller	Software RAID – Integrated in AMD SP5100.
	VGA controller	XGI Volari – Z9S with 64 MB VRAM.
		 PCI-E 1 – PCI Express x16 line with x16 slot.
	I/O subsystem	 PCI-E 2 – PCI Express x8 line with x8 slot.
			PCI-E 3 – PCI Express x4 line with x4 slot.
		 PCI-E 4 – PCI Express x1 line with x4 slot.
	Memory	 Four DDR3 (1066/1333 MHz ) slots.
			Support maximum 64GB at 800MHz.
		 Front panel – Two USB ports.
		 Rear panel – PS/2 keyboard port, PS/2 mouse port, COM port, Four
	I/O ports		USB ports, Video Port, Audio jack (Option), LAN port.
		 Internal – Two USB ports for tape device, USB port, I2C Connector,
			TPM, Six SATA ports.
	Status LED indicators	 Front panel – Power, Hard drive, System Status and LAN activity.
			Rear panel – Activity and link status for the LAN ports.
			One system fan.
	Thermal solution		One processor heat sink fan.
		 One front panel fan.

10

Memory

Item	Description
Number of DIMM slots	Four
Maximum memory	8 GB (2 GB in each of the four DIMM slots)
capacity
Memory modes	 Single DIMM, non-interleaving (DIMM A1)
	 Two DIMMs, interleaving (DIMM A1 and DIMM B1)
	 Four DIMMs, full memory configuration
Memory controller	Integrated in the AMD socket C32 processor
DIMM specifications
Size	512 MB, 1 GB, 2GB, and 4 GB
Speed	1066/1333 MHz
Type	DDR3 Unbuffered ECC DIMM

Processor

General processor specifications

Item		Description
Manufacturing		45nm
technology		65nm
Thermal design power	95W
Socket type	C32

11

Environmental specification

Item	Description
Temperature range
Operating	5–35°C (41–95°F)
Non-operating	-20–60C (-4–140°F)
Humidity (non-condensing)
Operating	30–80% RH
Non-operating	20–90% RH
Acoustic noise
Full Configuration	Sound pressure level in idle mode on bystander
	position 38 dBA
	Sound pressure level in full loading on bystander
	position 45 dBA
Light Configuration	Sound pressure level in idel mode on bystander
	position 35 dBA
	Sound pressure level in full loading on bystander
	position 40 dBA

*All temperature ratings shown are for sea level. An altitude derating of 1¢XC per 300 m (1.8¢XF per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed.

**Storage maximum humidity of 95% is based on a maximum temperature of 45¢XC (113¢XF). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa.

12

Mechanical specification

Item	Description
System board platform	uATX (Micro Advanced Technology Extended)
System board dimensions
Length	304.8mm
Width	243.84mm
System Dimensions
Height	358mm
Depth	180mm
Width	450mm
Server weight (maximum
configuration, approximate)
Basic configuration (excluding the	8KG
keyboard and mouse)
Fully loaded configuration	12.2KG
(including the keyboard, mouse,
and kits)

13

Power supply specification

GT115 supports 300-watts and 450W power supply modules. You have the option to install a 300-watts power supply module or 450W power supply module.

Note: If you need to install three hard disk drives, please use 300W power supply (with three connectors). If you need to install four hard disk drives, please use 450W power supply (with four connectors).

Item	Description
Model	FSP300-60EP(1)
Type	300W
Dimensions
Height	86 mm (3.38 in.)
Depth	140 mm (5.5 in.)
Width	150 mm (5.9 in.)
Weight (approximate)	1.28 kg (2.82 lb)
Input requirements
Rated input voltage	100–127 VAC, 220–240 VAC
Normal line voltage	115 VAC, 230 VAC
Line frequency	47–63 Hz
Rated input current	Load 7A at 100–127 VAC, 3.5A at 220-240 VAC
Inrush current	No damage
Power supply output power
Rated steady state power	300W
Maximum peak power	300W
Operating conditions
Temperature	5–50 C (41–122°F)
Humidity (non-condensing)	5–95% at +55 C

Item	Description
Model	FSP450-60EP
Type	450W
Dimensions
Height	86 mm (3.38 in.)

14