Gateway GT115 User Manual

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PART NO.:

Gateway GT115

Service Guide

PRINTED IN TAIWAN

Preface

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Gateway's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MA Y have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For GATEWAY-AUTHORIZED SERVICE PROVIDERS, your Gateway office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Gateway office to order FRU parts for repair and service of customer machines.

Revision History

Please refer to the table below for the updates made on Gateway GT115 service guide.

Date Chapter Updates

Copyright © 2009 by Gateway Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Gateway Incorporated.

Disclaimer

The information in this guide is subject to change without notice. Gateway Incorporated makes no representations or warranties, either expressed or implied, with respect to

the contents hereof and specifically disclaims any warrantie s of merchantability or fitness for any particular purpose. Any Gateway Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Gateway Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Gateway is a registered trademark of Gateway Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this man ual :

Screen messages

NOTE Gives bits and pieces of additional

WARNING Alerts you to any damage that might

CAUTION Gives precautionary measures to

IMPORTANT Reminds you to do specific actions

Denotes actual messages that appear on screen.

information related to the current topic.

result from doing or not doing specific actions.

avoid possible hardware or software problems.

relevant to the accomplishment of procedures.

Safety, Care and Regulatory Information

Before installing a server, be sure that you understand the following warnings and cautions. WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. Unplug the power cord from the power supply to disconnect power to the equipment. Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular

attention to the plug, electrical outlet, and the point where the cord extends from the server.

WARNING:To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: Do not operate the server for long periods with the access panel open or removed.

Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

Preventing electrostatic discharge

To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To

prevent electrostatic damage: Avoid hand contact by transporting and storing products in static-safe containers. Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. Place parts on a grounded surface before removing them from their containers. Avoid touching pins, leads, or circuitry. Always be properly grounded when touching a static-sensitive co mponent or assembly.

Server warnings and cautions

Before installing a server, be sure that you understand the following warnings and cautions.

WARNING: To reduce the risk of electric shock or damage to the equipment:

1. Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

2. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

3. Unplug the power cord from the power supply to disconnect po wer to the equipmen t.

4. Do not route the power cord where it can be walked on or pinched by items placed against it. Pay

particular attention to the plug, electrical outlet, and the point where the c ord e xtends from the server.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the

server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

III

Table of Contents

PREFACE I

REVISION HISTORY I

DISCLAIMER I

CONVENTIONS II

SAFETY, CARE AND REGULATORY INFORMATION III

PREVENTING ELECTROSTATIC DISCHARGE III

SERVER WARNINGS AND CAUTIONS III

TABLE OF CONTENTS 1

MECHANICAL COMPONENTS 4

SYSTEM FRU LIST 6

SYSTEM COMPONENTS 9

SYSTEM SPECIFICATIONS 10

Hardware specification 10

Environmental specification 12

Mechanical specification 13

Power supply specification 14

APPEARANCE OF SYSTEM 16

Front view 16

Rear view 17

Internal Component 18

Switch and LED Indicators Introduction 19

Front Panel LED Description 19

Hard Disk Drive Sequence & LED Description 19

LAN Port LED Description 19

System Block Diagram 21

MOTHERBOARD PLACEMENT AND JUMPER SETTING 22

Motherboard Component 22

Connector Icon Description 23

Motherboard Jumper Setting 24

INSTALLING/REMOVING SYSTEM HARDWARE 25

Chassis Cover Removal and Installation 26

Removing the side cover 26

CPU Installation / Removal 27

Cooling Fan Installation / Removal 28

Memory Installation / Removal 29

PCI Expansion Card Installation / Removal 30

Install the expansion card 30

Hard Disk Drive Installation / Removal 31

Power supply installation / Removal 32

Install a hot-swap power supply module 32

CABLE ROUTING 33

Cable Routing image 33

BIOS SETUP 34

Main Menu 36

Advanced Menu 37

Processor Configuration 38 Memory Configuration 40 SATA Controller Configuration 41 PCI Configuration 42 USB Configuration 43 Legacy Device Configuration 44 Console Redirection 45 Power Configuration 47 Hardware Monitor 48

Security Menu 49

Setting a System Password 50 Changing a System Password 50 Removing a System Password 50

Server Menu 51

System Information 52 Event Log Configuration 53

Boot Option Menu 54

Boot Manager Menu 56

Exit Menu 57

TROUBLESHOOTING 58

Error Symptoms List 58

BIOS BEEP CODES 61

BIOS Beep Codes Table 61

PEI Beep Codes 61 DXE Beep Codes 61

BIOS Recovery Instruction 61

BIOS POST ERROR MESSAGES LIST 64

BIOS POST error message list 64

PEI Phase 64 DXE Phase 65

UNDETERMINED PROBLEMS 67

Mechanical Components

Item Description

1 Right side cover 2 System support retainer 3 System bottom plate 4 System support retainer 5 System plastic stands 6 Hard drive cage 7 Hard drive bracket 8 Front door plate

9 Front bezel 10 Power button 11 Bezel lens 12 Power lens

13 Optical drive cage 14 USB bracket 15 USB bracket 16 Left side cover 17 Hard drive slider 18 Hard drive cage 19 Top cover 20 System top cover 21 CD-ROM bracket patch 22 PCI retainer 23 Back cover 24 Rear window

System FRU List

Item Photo Part number

Chassis

HS.31600.004

SATA ODD CABLE 7 PINS, 500MM

SATA HDD CABLE 7 PINS, 500MM

SAS HDD CABLE

CA.R4300.001

CA.R4300.002

CA.31400.030

Back I/O SHIELD

33.R7F0L.001

FRONT BEZEL ASSEMBLY

SYSTEM FAN

TZ.R4300.001

HI.R4300.001

SYSTEM FAN SINK

HI.30900.024

Main Board

MB.R7F0A.001

FSP FSP450-60EP 450W POWER SUPPLY

Mylar

PY.45008.001

47.R7F0L.001

System components

Item Description

1 Front Bezel door 2 Top cover 3 Power supply cage 4 Cooling fan cage 5 PCI card 6 Main board 7 Hard drive blank

System Specifications

Hardware specification

System unit

Item Description

Processor socket AMD socket C32

 Memory Technolo gy – Socket C32 interfaces to DDR3 SDRAM

DIMMs.

Processor support

 HyperTransport™ Technology.  Thermal Monitoring and Control – The Socket C32 processor uses

Advanced Platform Management Link.

Core logic chipsets

LAN controller

Memory controller

Storage controller

VGA controller

I/O subsystem

Memory

I/O ports

 AMD SR5670 – North bridge  AMD SP5100 – South bridge

INTEL 82574L

Integrated in AMD socket C32 processor.

Software RAID – Integrated in AMD SP5100.

XGI Volari – Z9S with 64 MB VRAM.

 PCI-E 1 – PCI Express x16 line with x16 slot.  PCI-E 2 – PCI Express x8 line with x8 slot.  PCI-E 3 – PCI Express x4 line with x4 slot.  PCI-E 4 – PCI Express x1 line with x4 slot.

 Four DDR3 (1066/1333 MHz ) slots.  Support maximum 64GB at 800MHz.

 Front panel – Two USB ports.  Rear panel – PS/2 keyboard port, PS/2 mouse port, COM port, Four

USB ports, Video Port, Audio jack (Option), LAN port.

 Internal – Two USB ports for tape device, USB port, I2C Connector,

TPM, Six SATA ports.

Status LED indicators

Thermal solution

 Front panel – Power, Hard drive, System Status and LAN activity.  Rear panel – Activity and link status for the LAN ports.

 One system fan.  One processor heat sink fan.  One front panel fan.

Memory

Item Description

Number of DIMM slots Maximum memory

capacity Memory modes  Single DIMM, non-interleaving (DIMM A1)

Memory controller Integrated in the AMD socket C32 processor DIMM specifications Size Speed Type

Four 8 GB (2 GB in each of the four DIMM slots)

 Two DIMMs, interleaving (DIMM A1 and DIMM B1)  Four DIMMs, full memory configuration

512 MB, 1 GB, 2GB, and 4 GB 1066/1333 MHz DDR3 Unbuffered ECC DIMM

Processor General processor specifications

Item Description

Manufacturing technology

Thermal design power 95W

 45nm  65nm

Socket type C32

Environmental specification

Item Description

Temperature range Operating Non-operating Humidity (non-condensing) Operating Non-operating Acoustic noise

Full Configuration

Light Configuration

* All temperature ratings shown are for sea level. An altitude derating of 1¢XC per 300 m (1.8¢XF per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed.

** Storage maximum humidity of 95% is based on a maximum temperature of 45¢XC (113¢XF). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa.

5–35°C (41–95°F)

-20–60C (-4–140°F)

30–80% RH 20–90% RH

Sound pressure level in idle mode on bystander position ＜38 dBA

Sound pressure level in full loading on bystander position ＜45 dBA

Sound pressure level in idel mode on bystander position ＜35 dBA

Sound pressure level in full loading on bystander position ＜40 dBA

Mechanical specification

Item Description

System board platform uATX (Micro Advanced Technology Extended) System board dimensions Length Width System Dimensions Height Depth Width Server weight (maximum

configuration, approximate)

Basic configuration (excluding the keyboard and mouse)

Fully loaded configuration

(including the keyboard, mouse, and kits)

304.8mm

243.84mm

358mm 180mm

450mm

8KG

12.2KG

Power supply specification

GT115 supports 300-watts and 450W po wer supply modules. You have the option to install a 300-watts power supply module or 450W power supply module.

Note: If you need to install three hard disk drives, please use 300W power supply (with three connectors). If you need to install four hard disk drives, please use 450W power supply (with four connectors).

Item Description

Model Type Dimensions Height Depth Width

Weight (approximate) 1.28 kg (2.82 lb) Input requirements Rated input voltage Normal line voltage Line frequency Rated input current Load 7A at 100–127 VAC, 3.5A at 220-240 VAC Inrush current Power supply output power Rated steady state power Maximum peak power Operating conditions Temperature Humidity (non-condensing)

Item Description

Model Type Dimensions Height

FSP300-60EP(1) 300W

86 mm (3.38 in.) 140 mm (5.5 in.)

150 mm (5.9 in.)

100–127 VAC, 220–240 VAC 115 VAC, 230 VAC 47–63 Hz

No damage

300W 300W

5–50 　 C (41–122°F) 5–95% at +55 　 C

FSP450-60EP 450W

86 mm (3.38 in.)

Depth Width

Weight (approximate) 1.43 kg (3.1 lb) Input requirements Rated input voltage Normal line voltage Line frequency Rated input current Load 8A at 100–127 VAC, 4A at 220-240 VAC Inrush current Power supply output power Rated steady state power Maximum peak power Operating conditions Temperature Humidity (non-condensing)

140 mm (5.5 in.) 150 mm (5.9 in.)

100–127 VAC, 220–240 VAC 115 VAC, 230 VAC 47–63 Hz

No damage

450W 450W

5–50 　 C (41–122°F) 5–95% at +55 　 C

Appearance of System

Front view

Item Component

1 USB connectors 2 LED indicator panel

Rear view

Item

3 4

Icon

Component

Power supply module cord socket

PS/2 mouse por

PS/2 keyboard Serial port

Connect the system power cord here.

Connects to a PS/2 mouse.

Connects to a PS/2 keyboard. Connects to serial devices.

Description

Monitor port

Connects to monitors

Gigabit LAN ports 1/2

Connects to an Internet or intranet network

USB 2.0 ports

Connects to USB devices.

8 9

PCI slot covers System fan

Protects to an Internet or intranet network. Regulates the system airflow

Internal Component

Item LED indicator

1 Release sliders for the HDD cages. 2 Cooing fan assemblies. 3 Power module bay 3 Cooing fan assemblies 4 PCI slot lock levers 5 Mainboard

Switch and LED Indicators Introduction

This section discusses the different LED indicators located on the :

 Front panel  Hot-plug HDD carrier  LAN port

Knowing what each LED indicator signifies can aid in problem diagnosis and troubleshooting.

Front Panel LED Description

Number LED Color Status Description

1 LAN Activity

3 Power Green Solid On System is powered on.

Green Solid on Link between system and network or no

access

Green Blink Network access

-- Off Disconnect/Idle Green Blink HDD access 2 HDD Activity

-- Off No HDD access

Hard Disk Drive Sequence & LED Description

A drive activity LED indicator is mounted on the hot-plug HDD carrier. The table below lists the possible drive states.

Status Green Amber Description

HDD access Blinking -- Ongoing hot-plug HDD activity HDD failure -- On Hot-plug HDD failure HDD rebuild Flashing green/amber HDD is rebuilding data

LAN Port LED Description

Indicator Color Status Description

1. Network speed (top)

2. Network connection (bottom)

mber On GbE link network access Green On 100 Mbps link network access Off 10 Mbps link network access Green On Active network link Green Blinking Ongoing network data activity Off Off-line network

System Block Diagram

Channel A

2 DDR3 UDIMMs / RDIMMs

PCI-E x 16 Slot1

PCI-E x 8 Slot2

PCI-E x 4 Slot3

PCI-E x 1Slot4

USB Port x 9

XGI-Z9S

(64MB DDR2)

Flash SPI

BIOS

Socket

NB: SR5670

SB: SP5100

Channel B

2 DDR3 UDIMMs / RDIMMs

Intel® 82574L

SATA Port x 6

Audio (Option)

TPM (Option)

SIO

IT8720

Series Port x2

Motherboard Placement and Jumper Setting

Motherboard Component

This section provides general information on changing jumper settings as well as specific jumper configuration for individual boards in the system.

Connector Icon Description

Item Code Description Item Code Description

1 PS/2 ports Connect to mouse and

keyboard.

3 VGA port Connect to monitors. 4 RJ45/USB ports The RJ45 port connects to an

5 USB ports Connect to USB devices. 6 ATX1 12-pin ATX power connector 7 DIMM_2B DIMM slot 8 DIMM_2A DIMM slot

9 DIMM_1B DIMM slot 10 DIMM_1A DIMM slot 11 CPU_FAN1 CPU fan cable connector 12 CPU Processor socket 13 SATA4 SATA cable connector 14 SATA6 SATA cable connector 15 SATA5 SATA cable connector 16 SATA3 SATA cable connector 17 SATA1 SATA cable connector 18 SATA2 SATA cable connector 19 CASE_OPEN2 Case open intrusion 20 F_Panel Front panel connector 21 CLR_CMOS1 Clear CMOS jumper 22 F_USB2 Front USB2 cable connector 23 F_USB1 Front USB1 cable connector 24 BAT1 CMOS battery 25 TPM1 TPM connector 26 USB_A1 USB type A connector 27 SMBUS_CONN SMBus connector 28 FRONT_FAN1 System fan cable connector 29 COM2 Serial port connector 30 PCI-E_4 PCI-E x4 slot (x1 signal) 31 PCI-E_3 PCI-E x4 slot (x4 signal) 32 PCI-E_2 PCI-E x8 slot (x8 signal) 33 PCI-E_1 PCI-E x16 slot (x16 signal) 34 REAR_FAN1 System fan cable connector 35 ATX_CPU1 8-pin ATX power connector

2 Serial port Connect to serial devices.

internet or intranet network. The USB ports connect to USB devices.

Motherboard Jumper Setting

Item Description

1 Clear CMOS jumper (CLR_CMOS1)

1-2 Close: Normal operation. (Default) 2-3 Close: Clear CMOS data.

Installing/Removing system Hardware

This chapter contains step-by-step procedures on how to disassemble the server system for maintenance and troubleshooting. To disassemble the Gateway GT115 Server, please pay attention to each section’s instruction and tools

needed.

NOTE: The screws for the different components vary in size. During the disassembly process, group the

screws with the corresponding components to avoid mismatch when putting back the components.

Chassis Cover Removal and Installation

Removing the side cover

1. Remove the two screws located on the rear edge of the side panel.

2. Press the side panel release button and slide the side panel toward the rear of the chassis to disengage it.

Removing the tower foot

1. Release the bezel door retention tabs from the chassis interior.

2. Pull the bezel away from the chassis.

CPU Installation / Removal

The mainboard supports one C32 processor socket with Dual/Four/Six-Core AMD Opteron™ 4100 series. You have the option to upgrade the default processor.

Observe the following guidelines when replac ing a processor.

•

Before removing a processor, make sure to back up all important system files.

•

Handle the processor and the HSF assembly carefully. Damage to either may prevent the system

from functioning properly.

NOTE: A long-nosed screwdriver is needed to remove/install the HSF assembly.

1. Release then lift up the load lever.

2. Open the retention plate to expose the socket body.

3. Insert the CPU with the correct orientation.

Close the retention plate and close the lever to the locked position.

Cooling Fan Installation / Removal

1. Disconnect the processor cooling fan cable from mainboard.

2. Use a long-nosed screwdriver to loosen the four cooling fan mounting pins.

3. Lift the cooling fan away from the mainboard.

4. Lay down the cooling fan in an upright position - with the thermal patch facing upward. Do not let the

thermal patch touch the work surface.

Memory Installation / Removal

The motherboard supports DDR3 memory modules, whereby BIOS will automatically detect memory capacity and specifications. Memory modules are designed so that they can be inserted only in one direction. The memory capacity used can differ with each slot.

Installation step:

1. Insert the DIMM memory module vertically into the DIMM slot, and push it down.

2. Close the plastic clip at both edges of the DIMM slots to lock the DIMM module.

NOTE! DIMM must be populated in order starting from DIMMA1/B1 socket. For dual-chann el

operation, DIMMs must be installed in matched pairs.

3. Reverse the installation steps when you wish to remove the DIMM module.

Memory Suggest Population Table:

PCI Expansion Card Installation / Removal

Gateway GT115 has four bus slots with of three separate bus segments:

Install the expansion card

•

PCI-E_1 -- PCI Express x16 slots

•

PCI-E_2 -- PCI Express x8 slot

•

PCI-E_3 -- PCI Express x4 slot

•

PCI-E_4 -- PCI Express x4 slot with x1 signal

1. Press the release latch of the slot cover opposite the selected expansion slot.

2. Pull out the slot cover and store it for reassembly later.

NOTE: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must be

reinstalled to maintain proper system cooling.

NOTE: Remove the expansion card from its protective packaging, handling it by the edges.

3. Insert the card into the selected slot. Make sure that the card is properly seated.

4. Press the release latch to secure the card in place.

5. Connect the necessary cables to the expansion card as required.

Hard Disk Drive Installation / Removal

Below is the instruction of HDD installation and removal SOP.

1. Open the side cover.

2. Press the release button and pull the blank out of the drive bay.

3. Slide hard disk into blank.

4. Make sure the HDD is seated securely in the HDD blank.

5. Connect the necessary power cable. To connect power cable. Firstly, remove the HDD carrier.

Note!! Make sure that the drive is properly inserted before pushing the handle back until it clicks into Place.

Power supply installation / Removal

The GT115 supports 300 watts and 450 watts power supply modules. The system ships out with only one power supply module installed.

Install a hot-swap power supply module

1. Remove the four securing screws from the back of system.

2. Slide toward and lift to remove the power supply module from the system.

3. To install a new power supply module, please reverse the installation step 1and 2.

4. After replacing a power supply module, connect the necessary cables.

Cable Routing

Cable Routing image

Item Suggest Cable Item Suggest Cable

1 Front switch cable 2 Front USB cable 3 Serial port cable 4 Mini SAS cable 5 SATA cable (onboard SATA

to HDD)

7 Power cable 8 Case open intrusion

6 SATA cable (onboard SATA to

ODD)

BIOS Setup

System BIOS

BIOS setup is a hardware configuration program built into the system’s Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions.

NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system

BIOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM which allows configuration data to be retained when power is turned off.

Before you run the Phoenix BIOS Setup Utility, make sure that you have saved all open files. The system reboots immediately after you close the Setup.

NOTE: Phoenix BIOS Setup Utility will be simply referred to as “Setup” or “Setup utility” in this guide. NOTE: The screenshots used in this guide display default system values. These values may not be the same

•

When changing the system configuration settings

•

When redefining the communication ports to prevent any conflicts

•

When modifying the power management configuration

•

When changing the password or making other changes to the security setup

•

When a configuration error is detected by the system and you are prompted (“Run Setup”

message) to make changes to the BIOS setup

cannot retain configuration values in CMOS. Ask qualified technician for assistance.

those found in your system.

Entering BIOS Setup

1. Turn on the server and the monitor.

If the server is already turned on, close all open applications, then restart the server.

2. During POST, press F2 If you fail to press F2 before POST is completed, you will need to restart the server. The Setup Main menu

will be displayed showing the Setup’s menu bar. Use the left and right arrow keys to move between selections on the menu bar.

BIOS Setup Primary Menus

The tabs on the Setup menu bar correspond to the six primary BIOS Setup menu, namely:

•

Main

•

Advanced

•

Security

•

Server Management

•

Boot Option

•

Boot Manager

•

Exit

In the descriptive table following each of the menu screenshots, settings in boldface are the default and suggested settings.

BIOS Setup Navigation Keys

Use the following keys to move around the Setup utility.

•

Left and Right arrow keys - Move between selections on the menu bar.

•

Up and Down arrow keys - Move the cursor to the field you want.

•

PgUp and PgDn keys - Move the cursor to the previous and next page of a multiple page menu.

•

Home - Move the cursor to the first page of a multiple page menu.

•

End - Move the cursor the last page of a multiple page menu.

•

+ and - keys - Select a value for the currently selected field (only if it is user-configuration). Press

these keys repeatedly to display each possible, or the Enter key to choose from a pop-up menu. NOTE: Grayed-out fields are not user-configurable.

•

Enter key - Display a submenu screen.

NOTE: Availability of submenu screen is indicated by a (>)

•

Esc - If you press this key:

On one of the primary menu screens, the Exit menu displ ays.

On a submenu screen, the previous screen displays.

When you are making selections from a pop-up menu, closes the pop-up without making a

selection.

•

F1 - Display the BIOS setup General Help panel.

•

F9 - Press to load default system values.

•

F10 - Save changes made the Setup and close the utility.

Main Menu

Parameter Description

BIOS Version Version number of the BIOS setup utility. BIOS Build Date Date when the BIOS setup utility was created. Processor

CPU Type CPU Core Frequency CPU Count System Time Set the system time following the hour-minute- second format.

Technical specifications for the installed processor.

System Date Set the date following the weekday-month-day- year format.

Advanced Menu

The Advanced menu di splay submenu options for configuring the function of various hardware components. Select a submenu item, then press Enter to access the related submenu screen.

Processor Configuration

Parameter Description Option

MD PowerNow This feature will increase the system battery life, while

delivering performance on demand. It also allows the processor to dissipate less heat under normal operating conditions, providing a cooler and quieter-running system.

Enabled Disabled

MT C1E Enable this feature will let your system utilize the AMD

specific ACPI states to save power consumption.

Core Leveling Mode Select the core level mode in the system

SVM Select whether to enable the AMD virtualization

function. VT allows a single platform to run multiple operating systems in independent partitions.

BIST Error Halt With this feature enabled, if any BIST errors are

detected, the POST will stop, display errors, and wait fo user to press F1 to continue POST.

Socket 0 Displays the type of installed processor information.

Quad Core Running Displays the Quad-Core running speed.

CPU Speed The processor speed is the speed at which a

microprocessor executes instructions. Clock speeds are expressed in megahertz (MHz), with 1 MHz being equal to 1 million cycles per second. The faster the clock, the more instructions the CPU can execute per second.

Enabled Disabled

utomatic mode One core per processor Two cores per processor Three cores per processor

Enabled Disabled

Max Speed The Max speed is the speed indicates how fast the data

bits travels in the system bus.

Intended Speed The Intended speed is the speed indicates the expected

speed that the data bits travels in the system bus.

Microcode Patch Level Processor Microcode Patch Level.

CPUID Processor ID number. CPU Stepping Processor stepping information. Processor L1 Instruction Cache Processor first-level instruction cache size detected

during POST.

n Instruction: to speed up executable instruction fetch.

Processor L1 Data Cache Processor first-level data cache size detected

during POST.

Data Cache: to speed up data fetch and store.

Processor L2 Cache Processor second-level cache size detected

during POST.

Total L3 Cache per Socket Processor third-level cache size detected

during POST.

Memory Configuration

Parameter Description Option

vailable Memory T ot al size of system memory detected during POST

On-line Spare DIMM Enable this feature will reserve one rank of one

logical DIMM to be used as spare rank. This rank will be used when any other rank no longer functions properly.

Channel interleaving This feature provides compe nsating the relatively

slow speed of DRAM. The CPU can access alternative sections immediately without waiting for memory to be cached. Multiple memory banks take turns supplying data.

Chip Select interleave Enabled

Memory Retest Select whether to delete the historical memory data

log. System memory will be retested on the next boot-up.

DIMM Group #1A/1B/2A/2B Status

The size of memory installed on each of the DDR3 slots.

Enabled Disabled

Disabled

Yes No

SATA Controller Configuration

Parameter Description Option Onboard SATA Controll When enabled, the SATA controller will

function normally.

Enabled Disabled

OnChip SATA Type Select the on chip SATA type.

IDE: When set to IDE, the SATA controller disables its RAID and AHCI functions and runs in the IDE emulation mode. This is not allowed to access RAID setup utility.

RAID: When set to RAID, the SATA controlle enables both its RAID and AHCI functions. You will be allows access the RAID setup utility at boot time.

CHI: When set to AHCI, the SATA controller enables its AHCI functionality. Then the RAID function is disabled and cannot be access the RAID setup utility at boot time.

SATA Port 0/1/2/3/4/5 Displ ays the installed HDD devices.

IDE RAID

CHI

PCI Configuration

Parameter Description Option

PCI Express Slot 1/2/3/4 When enabled, This setting will initialize the

device expansion ROM for the related PCI-E slot.

Enabled Disabled

Onboard Graphics Cont When enabled, the graphic controller will

function normally.

Primary Video Device Select the primary video device that that the

BIOS will use for output.

Onboard LAN Controller When enabled, the system will enable the

onboard LAN devices.

Onboard LAN I/O ROM Select whether to enable the selected

onboard LAN device. When enabled, device expansion ROM will be initialized.

PCI ROM Priority In case of multiple Option ROMs (Legacy

and EFI Compatible) specifies what PCI option ROM to launch.

Enabled Disabled

Onboard Video PCIe slot Video

Enabled Disabled

Legacy ROM EFI Compatible

USB Configuration

Parameter Description Option Detected USB Devices Displays the information of installed

USB devices in the system.

USB Controller When enabled, the USB controller

will function normally.

Legacy USB Support Enables or disables support for

legacy USB devices.

Port 60/64 Emulation Enable I/O port 60h/64h emulation

support. This should be enabled for the complete USB Keyboard Legacy support for non-USB aware OS.

Device Reset Timeout Define USB Mass Storage Device

Start Unit command timeout.

Enabled Disabled

10 sec 20sec 30 sec 40sec

Legacy Device Configuration

Parameter Description Option Serial Port 1/2 When enabled allows you to

configure the serial port settings. When set to Disabled, displays no configuration for the serial port.

Device Setting

Change Settings Change Serial Port 1/2 device

Displays Serial Port 1/2 device setting information

settings. When set to Auto allows the server’s BIOS or OS to select a configuration.

Enabled Disabled

Auto IO=3F8; IRQ=4 IO=3F8h; IRQ=3,4,5,6,7,10,11,12 IO=2F8h; IRQ=3,4,5,6,7,10,11,12 IO=3E8h; IRQ=3,4,5,6,7,10,11,12 IO=2E8h; IRQ=3,4,5,6,7,10,11,12

Console Redirection

Parameter Description Option Console Redirection Select whether to enable console

redirection. Console redirection enables users to manage the system from a remote location.

Terminal Type

Bits per second Select the baud rate for console

Data Bits Sele ct the Data Bits. 7 Parity A parity bit can be sent with the data

Stop Bits Stop bits indicate the end of a serial

Flow Control Flow control can prevent data loss

Recorder Mode When this mode enabled, only text

Select a terminal type to be used for console redirection.

redirection.

bits to detect some transmission errors. Even: parity bi is 0 if the num of 1's in the data bits is even. Odd: parity bit is0if num of 1's the data bits is odd. Mark: parity bit is always 1. Space: Parity bit is always 0. Mark and Space Parity do not allow for error detection.

data packet. (A start bit indicates the beginning). The standard setting is 1 stop bit. Communication with slow devices may require more than 1 stop bit.

from buffer overflow. When sending data, if the receiving buffers are full, a 'stop' signal can be sent to stop the data flow. Once the buffers are empty, a 'start' signal can be sent to re-start the flow. Hardware flow control uses two wires to send start/stop signals.

will be send. This is to capture

Serial Port 1 Serial Port 2 Disabled

VT100 VT100+ ANSI VT-UTF8

9600 19200 57600 115200

8 None Even Odd Mark Space

1 2

None Hardware RTS/CTS

Enabled Disabled

Terminal data.

Resolution 100x31 Enables or disables extended

terminal resolution.

Legacy OS Redirection On Legacy OS, the number of Rows

and Columns supported redirection.

Enabled Disabled

80x24 80X25

Power Configuration

Parameter Description Option Deep Power Off Mode Enable or Disable Deep Power Off

Mode.

Power On by RTC Alarm

Restore on AC Loss Defines the power state to resume

ACPI Sleep State Displays ACPI Sleep State. S3 Video Report Enable or Disable S3 Video Report. Enabled

Select whether to wake up the system when an RTC alarm is detected.

to after a sys- tem shutdown that is due to an interruption in AC power. When set to Last State, the system will return to the active power state prior to shutdown. When set to Stay Off, the system remains off after power shutdown.

Enabled Disabled

Last State Stay Off Power On

Disabled

Hardware Monitor

Press Enter to view the Hardware Monitor screen which displays a real-time record of the CPU/system temperature, fan speed, and voltage. Items on this window are non-configurable.

Security Menu

The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords.

There are three types of passwords that you can set:

•

Administrator password

Entering this password will allow the user to access and change all settings in the Setup Utility.

•

User password

Entering this password will restrict a user’s access to the Setup menus. To enable or disable this field, a Administrator Password must first be set. A user can only access and modify the System Time, System Date, and Set User Password fields.

•

Power-on boot

When the Password on Boot fiel d i s ena bled, a password will be required to boot up th e se rver. To enable or disable this field, a Administrator Password must first be set.

Parameter Description Option

dministrator Password

This parameter indicates whether a

dministrator Password has been assigned

User Password Status This parameter indicates whether a user

pass- word has been assigned.

Set Administrator Password Press Enter to configure the Administrator

password

Set User Password Press Enter to configure the user password. Power Button Lockout Enable or disable Power Button Lockout Enabled

Not Installed Enabled

Disabled

TPM Support Select Enabled to activate TPM support

feature.

TPM State Select Enabled to activate TPM State

function.

Enabled Disabled

Pending TPM Support Schedule TPM operation. None Chassis Open Warning Enable or disable case open intrusion

function.

Enable Take Ownershi Enabled Disabled

Setting a System Password

1. Use the up/down keys to select a password parameter (Set Administrator Password or Set User Password), then press Enter.

A password box will appear.

2. Type a password then press Enter.

The password may consist of up to six alphanumeric characters (A-Z, a-z, 0-9).

3. Retype the password to verify the first entry then press Enter again.

4. Press F10.

5. Select Yes to save the new password and close the Setup Utility.

Changing a System Password

1. Use the up/down keys to select a password parameter (Set Administrator Password or Set User Password), then press Enter.

2. Type the original password then press Enter.

3. Type a new password then press Enter.

4. Retype the password to verify the first entry then press Enter again.

5. Press F10.

6. Select Yes to save the modified password and close the Setup Utility.

Removing a System Password

1. Use the up/down keys to select a password parameter (Set Administrator Password of Set User Password), then press Enter.

2. Enter the current password then press Enter.

3. Press Enter twice without entering anything in the new and confirm password fields.

After doing this, the system automatically sets the related password parameter to Clear.

Server Menu

Parameter Description Option System Information Displays basic system ID information, as well as

BIOS version. Press Enter to access the related submenu.

Event Log Configuration Displays Event Log advanced settings.

Press Enter to access the related submenu.

System Information

The System Management submenu is a simple display page for basic system ID information, as well as System product information. Items on this window are non-configurable.

Event Log Configuration

Parameter Description Option Change Smbios Event Configuration View Smbios Event Log Displ ays Smbios Event Log .

Erase Event Log Choose options for erasing Smbios Event Log

When Log is Full Choose options for reactions to a full Smbios

Log OEM Codes Enable or Disable the logging of EFI Status

Convert OEM Codes Enable or disable the converting of EFI Status

Press Enter to access the related submenu.

Press Enter to View Smbios Event Log

Erasing is done prior to any logging activation during reset.

Event Log.

Codes as OEM Codes.

Codes to Standard Smbios Types.

No Yes, next reset Yes, every reset

Do Nothing Erase immediately

Enabled Disabled

NOTE: All values cha nged here do not take action until computer is resta rted.

Boot Option Menu

The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the drive(s) specified is not bootable.

By default, the server searches for boot devices in the following order:

Hard drive

2. Optical disc drive

3. Removable device

4. Network device

5. UEFI device

Parameter Description Option Hard Disk Drive Priority Press Enter to configure the boot priority.

Optical Disk Drive Priority Removable Disk Drive Priority Network Device Priority Press Enter to configure the boot priority.

UEFI Boot Device Priority Quiet Boot Enabled

Press Enter to configure the boot priority. Press Enter to configure the boot priority.

Press Enter to configure the boot priority.

Disabled

Bootup NumLock State Enab le or Disable Bootup NumLock function. On POST Error Pause Select whether to pause POST when a boot-up

error is detected.

Option ROM Messages Set display mode for Option ROM. Force BIOS

Watch Dog Timer Enable or d isable Watch Dog Timing function. Enabled

Off Disabled All, But Keyboard All Errors

Keep Current

Disabled

Boot Manager Menu

The Boot manager menu allows you to specify the boot-up drive. BIOS setup will display an error message if the drive(s) specified is not bootable.

Parameter Description Option Built-in EFI Shell Press Enter to configure the device as the

boot-up drive.

IBA GE Slot 0100 v1350 Press Enter to configure the device as the

boot-up drive.

IBA GE Slot 0200 v1350 Press Enter to configure the device as the

boot-up drive.

Exit Menu

The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter.

Parameter Description Option Save Changes and Exit Saves changes made and close the BIOS setup. Enabled

Discard Changes and Exit Discards changes made and close the BIOS

setup.

Save Changes Saves changes made in the BIOS setup. Enabled Discard Changes Discards all changes made in the BIOS setup Enabled Load Default Values Loads the default settings for all BIOS setup

parameters. Setup Defaults are quite demanding in terms of resources consumption. If you are using low-speed memory chips or other kinds of low-performance components and you choose to load these settings, the system might not function properly.

Save as User Default Values Saves as user default and cl ose the BIOS setup. Enabled

Load User Default Values Loads the user default settings for all BIOS setup

parameters.

Disabled Enabled Disabled

Disabled Disabled

Enabled Disabled

Disabled Enabled

Disabled

Troubleshooting

Error Symptoms List

NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/FRU listed in right column is the most likely cause.

Error Symptom

Processor / Processor Fan

NOTE: Normally, the processor fan should be operative, and the processor clock setting should be

exactly set to match its speed requirement before diagnosing any processor problems. Processor fan does not run but power

supply fan runs.

Processor test failed.

Main board and Memory

NOTE: Ensure the memory modules are installed properly and the contact leads are clean before

diagnosing any system problems. Memory test failed. Incorrect memory size shown or repeated during

POST.

System works but fails to enter power saving mode when the Power Management Mode is set to Enabled. Blinking cursor only; system does not work. 1. Diskette/IDE drive connection/cables

Hard Disk Drive

NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before

diagnosing any hard disk drive problems. (If only one drive is installed, please make sure t he drive is connected to master connector or the drive is set to master.)

Hard disk drive test failed.

Hard disk drive cannot format completely.

1. Ensure the system is not in power saving mode.

2. With the system power on, measure the voltage of processor fan connector. Its reading should be +12Vdc. Its reading should be +12Vdc. If the reading shows normal, but the fan still does not work, then replace a good fan.

3. Main board.

1. Processor.

2. Main board.

1. See "Memory"

2. Main board

1. Insert the memory modules in the DIMM sockets properly, then reboot the system.

2. Memory module.

3. Main board.

1. Enter BIOS Setup and load default settings.

2. Reload software from Recovery CD.

2. Diskette/IDE disk drives

3. See “Undetermined Problems”.

4. Main board

1. Enter BIOS Setup and Load default settings.

2. Hard disk drive cable.

3. Hard disk drive.

4. Main board.

1. Enter BIOS Setup and Load default settings.

2. Hard disk drive cable.

3. Hard disk drive.

Action/FRU

4. Main board.

Hard disk drive has write error.

Hard disk drive LED fails to light, but system operates normally.

CD/DVD-ROM Drive

NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly

and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems. CD/DVD-ROM drive LED doesn't come

on but works normally. CD/DVD-ROM drive LED flashes for

more than 30 seconds before LED shutting off.

Software asks to reinstall disc. Software displays a reading CD/DVD error.

CD/DVD-ROM drive cannot load or eject when the system is turned on and its eject button is pressed and held.

CD/DVD-ROM drive does not read and there are no messages are displayed.

CD/DVD-ROM drive can play audio CD but no sound output.

Video and Monitor

Video memory test failed. Video adapter failed.

Display problem:

- Incorrect colors No high intensity Missing, broken, or incorrect characters Blank monitor (dark) Blank monitor (bright) Distorted image Unreadable monitor Other monitor problems

Display changing colors.

Display problem not listed above

1. Enter BIOS Setup and Load default settings.

2. Hard disk drive.

1. With the system power on, measure the voltage of hard disk LED connector.

2. Hard drive LED cable.

1. CD/DVD-ROM drive

1. CD/DVD-ROM may have dirt or foreign material on it. Check with a known good disc.

2. CD/DVD-ROM is not inserted properly.

3. CD/DVD-ROM is damaged.

1. Disconnect all cables from CD/DVD-ROM drive except power cable, then press eject button to try to unload the disk.

2. CD/DVD-ROM drive power.

3. CD/DVD-ROM drive

1. CD may have dirt or foreign material on it. Check with a known good disc.

2. Ensure the CD/DVD-ROM driver is installed properly.

3. CD/DVD-ROM drive.

1. Ensure the headphone jack of the CD/DVD-ROM has an output.

2. Turn up the sound volume.

3. Speaker power/connection/cable.

4. CD/DVD-ROM drive.

1. Remove all non-factory-installed cards.

2. Load default settings (if screen is readable).

3. Main board.

1. Monitor signal connection/cable.

2. Monitor

3. Video adapter card

4. Main board

1. Monitor signal connection/cable

2. Monitor

3. Main board

1. “Monitor"

(including blank or illegible monitor).

Parallel/Serial Ports

Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems.

Serial or parallel port loop-back test failed. 1. Make sure that the LPT# or COM# you test is

Printing failed.

Printer problems.

Some or all keys on keyboard do not work.

Power Supply

Pressing power switch does not turn off system. (Only unplugging the power cord from electrical outlet can turn off the system.) Pressing power switch does not turn on the system. 1. Ensure the power override switch (situated at

Executing software shutdown from Windows98 Start menu does not turn off the system. (Only pressing power switch can turn off the system). No system power, or power supply fan is not running.

Gateway GT115 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual