Gateway GT115 User Manual

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Gateway GT115

Service Guide

PART NO.:

PRINTED IN TAIWAN

Preface

1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Gateway's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For GATEWAY-AUTHORIZED SERVICE PROVIDERS, your Gateway office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Gateway office to order FRU parts for repair and service of customer machines.

Revision History

Please refer to the table below for the updates made on Gateway GT115 service guide.

Date

Chapter

Updates

 

 

 

 

 

 

 

 

 

 

 

 

Copyright

Copyright © 2009 by Gateway Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without

the prior written permission of Gateway Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Gateway Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Gateway Incorporated software described in this manual is sold or licensed "as is". Should the

programs prove defective following their purchase, the buyer (and not Gateway Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Gateway is a registered trademark of Gateway Corporation. Intel is a registered trademark of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

I

Conventions

The following conventions are used in this manual

:

Screen messages

Denotes actual messages that appear

 

on screen.

 

 

NOTE

Gives bits and pieces of additional

 

information related to the current

 

topic.

 

 

WARNING

Alerts you to any damage that might

 

result from doing or not doing specific

 

actions.

 

 

CAUTION

Gives precautionary measures to

 

avoid possible hardware or software

 

problems.

 

 

IMPORTANT

Reminds you to do specific actions

 

relevant to the accomplishment of

 

procedures.

 

 

II

Safety, Care and Regulatory Information

Before installing a server, be sure that you understand the following warnings and cautions.

WARNING: To reduce the risk of electric shock or damage to the equipment:

Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. Unplug the power cord from the power supply to disconnect power to the equipment.

Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server.

WARNING:To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: Do not operate the server for long periods with the access panel open or removed.

Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

Preventing electrostatic discharge

To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To

prevent electrostatic damage:

Avoid hand contact by transporting and storing products in static-safe containers.

Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations. Place parts on a grounded surface before removing them from their containers.

Avoid touching pins, leads, or circuitry.

Always be properly grounded when touching a static-sensitive component or assembly.

Server warnings and cautions

Before installing a server, be sure that you understand the following warnings and cautions.

WARNING: To reduce the risk of electric shock or damage to the equipment:

1.Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

2.Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

3.Unplug the power cord from the power supply to disconnect power to the equipment.

4.Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

III

Table of Contents

PREFACE

I

REVISION HISTORY

I

COPYRIGHT

I

DISCLAIMER

I

CONVENTIONS

II

SAFETY, CARE AND REGULATORY INFORMATION

III

PREVENTING ELECTROSTATIC DISCHARGE

III

SERVER WARNINGS AND CAUTIONS

III

TABLE OF CONTENTS

1

MECHANICAL COMPONENTS

4

SYSTEM FRU LIST

6

SYSTEM COMPONENTS

9

SYSTEM SPECIFICATIONS

10

Hardware specification

10

Environmental specification

12

Mechanical specification

13

Power supply specification

14

APPEARANCE OF SYSTEM

16

Front view

16

Rear view

17

Internal Component

18

Switch and LED Indicators Introduction

19

1

Front Panel LED Description

19

Hard Disk Drive Sequence & LED Description

19

LAN Port LED Description

19

System Block Diagram

21

MOTHERBOARD PLACEMENT AND JUMPER SETTING

22

Motherboard Component

22

Connector Icon Description

23

Motherboard Jumper Setting

24

INSTALLING/REMOVING SYSTEM HARDWARE

25

Chassis Cover Removal and Installation

26

Removing the side cover

26

CPU Installation / Removal

27

Cooling Fan Installation / Removal

28

Memory Installation / Removal

29

PCI Expansion Card Installation / Removal

30

Install the expansion card

30

Hard Disk Drive Installation / Removal

31

Power supply installation / Removal

32

Install a hot-swap power supply module

32

CABLE ROUTING

33

Cable Routing image

33

BIOS SETUP

34

Main Menu

36

Advanced Menu

37

Processor Configuration

38

Memory Configuration

40

SATA Controller Configuration

41

PCI Configuration

42

USB Configuration

43

Legacy Device Configuration

44

Console Redirection

45

Power Configuration

47

Hardware Monitor

48

 

2

Security Menu

49

Setting a System Password

50

Changing a System Password

50

Removing a System Password

50

Server Menu

51

System Information

52

Event Log Configuration

53

Boot Option Menu

54

Boot Manager Menu

56

Exit Menu

57

TROUBLESHOOTING

58

Error Symptoms List

58

BIOS BEEP CODES

61

BIOS Beep Codes Table

61

PEI Beep Codes

61

DXE Beep Codes

61

BIOS Recovery Instruction

61

BIOS POST ERROR MESSAGES LIST

64

BIOS POST error message list

64

PEI Phase

64

DXE Phase

65

UNDETERMINED PROBLEMS

67

3

Mechanical Components

Item

Description

1

Right side cover

2

System support retainer

3

System bottom plate

4

System support retainer

5

System plastic stands

6

Hard drive cage

7

Hard drive bracket

8

Front door plate

9

Front bezel

10

Power button

11

Bezel lens

12

Power lens

4

13Optical drive cage

14USB bracket

15USB bracket

16Left side cover

17Hard drive slider

18Hard drive cage

19Top cover

20System top cover

21CD-ROM bracket patch

22PCI retainer

23Back cover

24Rear window

5

System FRU List

Item

Photo

Part number

Chassis

 

HS.31600.004

 

 

 

SATA ODD CABLE 7 PINS,

 

CA.R4300.001

500MM

 

 

 

 

 

SATA HDD CABLE 7 PINS,

 

CA.R4300.002

500MM

 

 

 

 

 

SAS HDD CABLE

 

CA.31400.030

 

 

 

6

Back I/O SHIELD

 

33.R7F0L.001

 

 

 

FRONT BEZEL ASSEMBLY

 

TZ.R4300.001

 

 

 

SYSTEM FAN

 

HI.R4300.001

 

 

 

SYSTEM FAN

 

HI.30900.024

SINK

 

 

 

 

 

7

Main Board

 

MB.R7F0A.001

 

 

 

FSP FSP450-60EP 450W

 

PY.45008.001

POWER SUPPLY

 

 

 

 

 

Mylar

 

47.R7F0L.001

 

 

 

8

System components

Item

Description

1

Front Bezel door

2

Top cover

3

Power supply cage

4

Cooling fan cage

5

PCI card

6

Main board

7

Hard drive blank

9

System Specifications

Hardware specification

System unit

Item

 

Description

Processor socket

AMD socket C32

 

Memory Technology – Socket C32 interfaces to DDR3 SDRAM

 

 

DIMMs.

Processor support

HyperTransport™ Technology.

 

Thermal Monitoring and Control – The Socket C32 processor uses

 

 

Advanced Platform Management Link.

 

 

Core logic chipsets

AMD SR5670 – North bridge

AMD SP5100 – South bridge

 

 

 

 

LAN controller

INTEL 82574L

 

 

 

 

Memory controller

Integrated in AMD socket C32 processor.

 

 

 

 

Storage controller

Software RAID – Integrated in AMD SP5100.

 

 

 

 

VGA controller

XGI Volari – Z9S with 64 MB VRAM.

 

 

 

 

PCI-E 1 – PCI Express x16 line with x16 slot.

I/O subsystem

PCI-E 2 – PCI Express x8 line with x8 slot.

PCI-E 3 – PCI Express x4 line with x4 slot.

 

 

PCI-E 4 – PCI Express x1 line with x4 slot.

 

 

Memory

Four DDR3 (1066/1333 MHz ) slots.

Support maximum 64GB at 800MHz.

 

 

 

 

Front panel – Two USB ports.

 

Rear panel – PS/2 keyboard port, PS/2 mouse port, COM port, Four

I/O ports

 

USB ports, Video Port, Audio jack (Option), LAN port.

 

Internal – Two USB ports for tape device, USB port, I2C Connector,

 

 

TPM, Six SATA ports.

 

 

Status LED indicators

Front panel – Power, Hard drive, System Status and LAN activity.

Rear panel – Activity and link status for the LAN ports.

 

 

 

 

 

One system fan.

Thermal solution

One processor heat sink fan.

 

One front panel fan.

 

 

 

10

Memory

Item

Description

Number of DIMM slots

Four

 

 

Maximum memory

8 GB (2 GB in each of the four DIMM slots)

capacity

 

 

 

Memory modes

Single DIMM, non-interleaving (DIMM A1)

 

Two DIMMs, interleaving (DIMM A1 and DIMM B1)

 

Four DIMMs, full memory configuration

 

 

Memory controller

Integrated in the AMD socket C32 processor

 

 

DIMM specifications

 

Size

512 MB, 1 GB, 2GB, and 4 GB

Speed

1066/1333 MHz

Type

DDR3 Unbuffered ECC DIMM

Processor

General processor specifications

Item

 

Description

Manufacturing

45nm

technology

65nm

 

 

 

Thermal design power

95W

 

 

 

 

Socket type

C32

 

 

 

 

11

Environmental specification

Item

Description

Temperature range

 

Operating

5–35°C (41–95°F)

Non-operating

-20–60C (-4–140°F)

 

 

Humidity (non-condensing)

 

Operating

30–80% RH

Non-operating

20–90% RH

 

 

Acoustic noise

 

Full Configuration

Sound pressure level in idle mode on bystander

 

 

position 38 dBA

 

Sound pressure level in full loading on bystander

 

position 45 dBA

Light Configuration

Sound pressure level in idel mode on bystander

 

 

position 35 dBA

 

Sound pressure level in full loading on bystander

 

position 40 dBA

 

 

*All temperature ratings shown are for sea level. An altitude derating of 1¢XC per 300 m (1.8¢XF per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed.

**Storage maximum humidity of 95% is based on a maximum temperature of 45¢XC (113¢XF). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa.

12

Mechanical specification

Item

Description

System board platform

uATX (Micro Advanced Technology Extended)

 

 

System board dimensions

 

Length

304.8mm

Width

243.84mm

 

 

System Dimensions

 

Height

358mm

Depth

180mm

Width

450mm

 

 

 

Server weight (maximum

 

configuration, approximate)

 

Basic configuration (excluding the

8KG

keyboard and mouse)

 

Fully loaded configuration

12.2KG

(including the keyboard, mouse,

 

and kits)

 

 

 

13

Power supply specification

GT115 supports 300-watts and 450W power supply modules. You have the option to install a 300-watts power supply module or 450W power supply module.

Note: If you need to install three hard disk drives, please use 300W power supply (with three connectors). If you need to install four hard disk drives, please use 450W power supply (with four connectors).

Item

Description

Model

FSP300-60EP(1)

 

 

Type

300W

 

 

Dimensions

 

Height

86 mm (3.38 in.)

Depth

140 mm (5.5 in.)

Width

150 mm (5.9 in.)

 

 

 

Weight (approximate)

1.28 kg (2.82 lb)

 

 

Input requirements

 

Rated input voltage

100–127 VAC, 220–240 VAC

Normal line voltage

115 VAC, 230 VAC

 

 

Line frequency

47–63 Hz

 

 

Rated input current

Load 7A at 100–127 VAC, 3.5A at 220-240 VAC

 

 

Inrush current

No damage

 

 

Power supply output power

 

Rated steady state power

300W

Maximum peak power

300W

 

 

Operating conditions

 

Temperature

5–50 C (41–122°F)

Humidity (non-condensing)

5–95% at +55 C

 

 

Item

Description

Model

FSP450-60EP

 

 

Type

450W

 

 

Dimensions

 

Height

86 mm (3.38 in.)

 

 

14

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