Gateway 200arc schematic

User Guide

Gateway 200 Notebook

1 Checking Out Your Gateway 200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Gateway model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Gateway serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Internal wireless label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

General tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Basic safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Restarting (rebooting) your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Connecting to a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Broadband Internet connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . . 35

3Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Do More With Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Doing more with Gateway at home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Doing more with Gateway at work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

4 Using Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Using the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Adding icons to the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Identifying window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Viewing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Creating folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Using the Windows Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

5 Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

6 Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Installing and configuring Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Installing Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Configuring Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Configuring Fax in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Sending a simple fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Setting up your cover page template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Faxing a scanned document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Automatically retry sending a fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . 89

Automatically cancelling a fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

7 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Adjusting the volume in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Adjusting the volume in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Recording and playing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Playing audio and video files with the Windows Media Player . . . . . . . . . . . . . . . . 99

Using S/PDIF digital audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Using the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Listening to CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Listening to CDs in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Listening to CDs in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using MUSICMATCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Playing CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Creating MP3 music files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Building a music library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Changing the music library display settings . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Listening to Internet radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Using advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Creating CDs and DVDs using Nero Express . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Creating a data CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Copying a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Copying music tracks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Creating a music CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

iii

Using the optional external diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Connecting a digital camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Connecting a digital video camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Editing videos and creating video DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Viewing the display on a projector or monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Using extended desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Viewing the display on a television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Changing from one display to another . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

8 Managing Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151

Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152

Changing power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Changing alarm options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155

Changing advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157

Changing SpeedStep settings in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . .159

9 Traveling with Your Gateway 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161

Packing your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Traveling by air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162

Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Radio frequency wireless connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

Additional tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165

10 Customizing Your Gateway 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Adjusting the screen and desktop settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

Adjusting the screen resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Changing the colors on your Windows desktop . . . . . . . . . . . . . . . . . . . . . . .171

Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174

Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Changing the touchpad settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Adding and modifying user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

11 Networking Your Gateway 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Benefits of networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Sharing a single Internet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Sharing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Sharing peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Streaming audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Playing multi-player games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Selecting a network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Powerline network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Using your notebook on a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Installing and configuring your notebook for Ethernet networking . . . . . . . . . 187

Turning your wireless Ethernet emitter on or off . . . . . . . . . . . . . . . . . . . . . . 188

For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

12 Moving From Your Old Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Using the Windows XP Files and Settings Transfer Wizard . . . . . . . . . . . . . . . . 190

Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Finding your files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Setting up your ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Transferring your e-mail and address book . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Transferring your Internet shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Installing your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Installing a USB printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

13 Maintaining Your Gateway 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Caring for your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Maintenance schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Protecting your notebook from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Using Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Using the Scheduled Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

Cleaning your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Cleaning the notebook screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210

Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

14 Restoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213

Using the Restoration discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214

Reinstalling device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214

Updating device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216

Reinstalling programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219

15 Upgrading Your Gateway 200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Adding and removing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227

Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

16 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237

Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238

First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239

Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240

CD or DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240

Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243

External diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254

Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254

Operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255

PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256

Ports/Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Before calling Gateway Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . 262

Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . 267

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

vii

viii

Checking Out

Your

Gateway 200

This chapter introduces you to the basic features of your notebook. Read this chapter to learn:

■ How to identify the features of your Gateway

notebook

■ How to locate your notebook’s model and serial

number

■ How to locate the Microsoft Certificate of Authenticity

■ How to locate the specifications for your notebook

■ What accessories are available for your notebook

Chapter 1: Checking Out Your Gateway 200

Front

LCD panel release latch

Power indicator

Battery charge indicator

Component Icon Description

LCD panel release latch Open the LCD panel by sliding the release latch to the

right.

Battery charge indicator The LED shows the battery activity and status.

■

LED green - battery is fully charged.

■

LED orange - battery is charging.

■

LED blinking green - battery charge is very low.

■

LED alternating green and orange - battery is malfunctioning.

This LED only lights when the notebook is connected to AC power or the battery is very low.

Power indicator The LED shows your notebook’s power status.

■

LED on - notebook is on.

■

LED blinking - notebook is in Standby mode.

■

LED off - notebook is off.

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Left side

Ventilation fan

Modem jack

Ethernet jack

Monitor port

PC Card slotUSB port IEEE 1394 port

Component Icon Description

Ventilation fan Helps cool internal components. Do not block or insert

objects into these slots.

Modem jack Plug a modem cable into this jack. For more information,

see “Connecting the modem” on page 33.

Ethernet jack Plug a 10/100 Ethernet network cable into this jack. For

more information, see “Connecting to a wired Ethernet

network” on page 34 and “Networking Your Gateway 200” on page 183.

Monitor port Plug an analog VGA monitor or projector into this port.

For more information, see “Viewing the display on a

projector or monitor” on page 138.

USB port Plug USB (Universal Serial Bus) devices (such as a

diskette drive, flash drive, Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port.

PC Card slot Insert one Type II PC Card into this slot. For more

information, see “Adding and removing a PC Card” on

page 224.

IEEE 1394 port Plug an IEEE 1394 (also known as Firewire

device (such as a digital camcorder) into this 4-pin IEEE 1394 port. For more information, see “Connecting

a digital video camera” on page 135.

or i.Link®)

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Chapter 1: Checking Out Your Gateway 200

Right side

Headphone jack

Microphone jack

CD, DVD,

DVD/CD-RW or

DVD-R/RW drive

USB port

Component Icon Description

Headphone jack Plug amplified speakers or headphones into this jack.

The built-in speakers are turned off when speakers or headphones are plugged into this jack.

Microphone jack Plug a microphone into this jack.

CD, DVD, DVD/CD-RW, or DVD-RW/CD-RW drive

USB port Plug USB (Universal Serial Bus) devices (such as a

Insert CDs or DVDs into this drive. For more information, see “Using the CD or DVD drive” on page 103.

This drive may be a CD, DVD, DVD/CD-RW, or DVD-RW/CD-RW drive. To determine the type of drive in the notebook, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive

types” on page 103.

diskette drive, flash drive, Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port.

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Back

S-Video out jack

S/PDIF digital audio jack

Component Icon Description

S-Video out jack Plug a standard S-Video cable into this jack. For more

S/PDIF digital audio jack Plug a digital audio cable into this jack. For more

Power connector Plug the AC adapter cable into this connector.

Kensington™ lock slot Secure your notebook to an object by connecting a

Power connector

information, see “Viewing the display on a television” on

page 140.

information, see “Using S/PDIF digital audio” on

page 100.

Kensington cable lock to this slot.

Kensington lock slot

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Chapter 1: Checking Out Your Gateway 200

Bottom

Battery bay

Locking

battery

release

latch

Hard drive

bay

Battery release latch

Memory bay

Component Description

Battery bay Insert the battery into this bay. For more information, see “Changing batteries”

on page 149.

Battery release latches

Slide the locking battery release latch to the unlock position, then slide the other battery release latch to remove the battery.

Memory bay Install as many as two memory modules into this bay. For more information,

see “Adding or replacing memory” on page 227.

Hard drive bay The hard drive is located in this bay. For more information, see “Replacing

the hard drive” on page 232.

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Keyboard area

For information on using your keyboard, see “Using the keyboard” on page 25.

Keyboard area

Ventilation

fan

Keyboard

Multi-function buttons

Speaker

Touchpad

Status indicators

Power indicators

Power button

Speaker

Component Icon Description

Multi-function buttons Press these buttons to open programs assigned to them.

These buttons are set to open your default Web browser, your default e-mail program, and the My Computer window, and to turn wireless Ethernet on and off. For more information, see “Multi-function buttons” on

page 29.

Status indicators Inform you when a drive is in use or when a button has

been pressed that affects how the keyboard is used. For more information, see “Status indicators” on page 23.

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Chapter 1: Checking Out Your Gateway 200

Component Icon Description

Power button Press to turn the power on or off. You can also configure

Speakers Provide audio output when headphones or amplified

Power indicators Inform you of your notebook’s current power status and

Touchpad Provides all the functionality of a mouse. For more

Keyboard Provides all the features of a full-sized 86-key keyboard.

Ventilation fan Helps cool internal components. Do not block or insert

the power button for Standby/Resume mode. For more information on configuring the power button mode, see

“Changing power settings” on page 153.

speakers are not plugged in.

battery charge. For more information, see “Front” on

page 2.

information, see “Using the EZ Pad touchpad” on

page 30.

For more information, see “Using the keyboard” on

page 25.

objects into these holes.

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Identifying your model

Important The labels shown in this section are for informational

purposes only. Label information varies by model, features ordered, and location.

Gateway model number

The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Technical Support will need this information if you call for assistance.

Gateway model number

Gateway serial number

You can locate the Gateway serial number:

■ Printed on a white sticker on the bottom or back of your notebook.

■ Printed on the customer invoice that came with your notebook. The

invoice also contains your customer ID number.

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Chapter 1: Checking Out Your Gateway 200

Internal wireless label

A label similar to one of the following indicates if your notebook contains a wireless communications device. The label is located on the bottom of your notebook.

This label indicates a wireless emitter is installed in your notebook.

This label indicates a wireless emitter is not installed in your notebook.

Microsoft Certificate of Authenticity

The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system.

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Finding your specifications

For more information about your notebook, such as memory size, memory type, and hard drive size, visit Gateway’s eSupport page at support.gateway.com eSupport page also has links to additional Gateway documentation and detailed specifications. For more information, see “Using eSupport” on page 44.

. The

Accessories

Gateway offers accessories that can help you make the most of using your notebook. To order accessories, visit the Accessory Store at

accessories.gateway.com

Batteries and automobile/airplane power adapters

If you run your notebook on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary. See

“Changing batteries” on page 149 for more information.

With an automobile/airplane power adapter, you can save battery power by plugging your notebook into an automobile cigarette lighter or an airplane in-flight power receptacle.

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Chapter 1: Checking Out Your Gateway 200

Carrying cases

Gateway has large-capacity carrying cases if you need additional space for accessories or supplies.

Memory

Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory. See “Adding or replacing memory” on page 227 for more information.

Peripheral devices

You can attach devices (such as a keyboard, mouse, printer, or monitor) to your notebook.

Printers

You can attach almost any type of printer to your notebook. The most common types are inkjet and laser printers, which print in color or black and white. See

“Installing a printer, scanner, or other peripheral device” on page 35 for more

information about attaching a printer to your notebook.

Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers. Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents.

Laser printers and cartridges are more expensive, but they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents.

USB flash drives

Use a USB flash drive for storing files or transferring files to another computer.

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Getting Started

This chapter provides basic information about your Gateway notebook. Read this chapter to find out how to:

■ Connect the AC adapter

■ Start and turn off your notebook

■ Identify the status indicators

■ Use the keyboard

■ Use the EZ Pad touchpad

■ Connect the modem

■ Connect to an Ethernet network

■ Install peripheral devices

Chapter 2: Getting Started

Safety instructions

Certain precautions should be observed to further reduce the risk of personal injury or damage to your notebook.

General tips

■ When setting up your notebook for work, place it on a level surface.

■ Before you clean your notebook, turn if off, unplug it from its power source,

and remove the battery. For more information, see “Cleaning your

notebook” on page 209.

■ Do not push objects into air vents or openings of your notebook. Doing

so can cause fire or electric shock by shorting out interior components.

■ When you disconnect a cable, pull on its connector, not on the cable itself.

As you pull out the connector, keep it evenly aligned to avoid bending any connector pins. Also, before you connect a cable make sure both connectors are correctly oriented and aligned.

■ Use of mobile phones can interfere with the sound system. Your notebook

operation is not impaired but we recommend that a distance of 12 inches (30 cm) be maintained between your notebook and the mobile phone.

■ When you move your notebook between environments with very different

humidity or temperature ranges, condensation may form on or within your notebook. To avoid damaging your notebook, allow sufficient time for the moisture to evaporate before using your notebook.

■ When traveling, do not check your notebook as luggage. You can put your

notebook through an X-ray security machine, but never put your notebook through a metal detector. Be sure to have a charged battery available in case you are asked to turn on your notebook. For more information, see

“Traveling with Your Gateway 200” on page 161.

■ When traveling, do not place your notebook in overhead storage

compartments where it could slide around. For more information, see

“Traveling with Your Gateway 200” on page 161.

■ Do not drop your notebook or subject it to other physical shocks.

■ To completely turn off all notebook power, turn your notebook off, remove

the battery, and disconnect the AC adapter from the electrical outlet.

■ The bottom of your notebook can become warm with use.

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■ Do not apply heavy pressure to your notebook or subject it to strong

impact. Excessive pressure or impact can cause damage to notebook components or otherwise cause malfunctions.

■ Some PC Cards can become hot with prolonged use. Overheating of a

PC Card can result in errors or instability in the card’s operation. Be careful when you remove a PC Card that has been used for extended periods.

Using the battery

■ Do not carry a battery in your pocket, purse, or other container where

metal objects (such as car keys) could short-circuit the battery terminals. The resulting excessive current flow can cause extremely high temperatures and may result in heat damage.

■ Protect your notebook, battery, and hard drive from environmental

hazards such as dirt, dust, food, liquids, temperature extremes, and overexposure to sunlight.

■ Replace only with a Gateway 200ARC battery to avoid risk of fire or

explosion. For more information, see “Changing batteries” on page 149.

■ Dispose of used batteries according to the manufacturer’s instructions. Do

not dispose of batteries in a fire. They may explode. For more information, see “Changing batteries” on page 149.

Safety instructions

Using the AC adapter

■ Place the adapter in a ventilated area, such as a desktop or on the floor,

when you use it to run your notebook or to charge the battery. Do not cover the adapter with papers or other items that will reduce cooling, and do not use the adapter while it is inside a carrying case.

■ Make sure that nothing rests on your adapter's power cable and that the

cable is not located where it can be tripped over or stepped on.

■ Use only the adapter and power cord approved for use with this notebook.

Use of another type of adapter may create a risk of fire or explosion.

■ If you use an extension cord with your adapter, make sure that the total

ampere rating of the products plugged into the extension cord does not exceed the ampere rating of the extension cord.

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Chapter 2: Getting Started

Basic safety precautions

When using your notebook and peripheral devices, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

■ Do not use your notebook near water. For example, do not use it near a

bathtub or kitchen sink.

■ Avoid using the wired modem or LAN during an electrical storm. There

may be a remote risk of electric shock from lightning.

■ The cable used with the modem should be manufactured with a minimum

wire size of 26 American wire gauge (AWG) and an FCC-compliant RJ-11 modular plug.

■ To help avoid the potential hazard of electric shock, do not connect or

disconnect any cables or perform maintenance or reconfiguration of your notebook during an electrical storm.

Warning When working with peripheral devices or replacing

memory modules, always follow installation instructions closely. Except for replacing memory or the hard drive, do not attempt to service your notebook yourself. (See “Using

eSupport” on page 44 and “Telephone support” on page 262 for service information.)

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Connecting the AC adapter

You can run your notebook using an AC adapter or your notebook’s battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Allow 24 hours for the battery to fully charge.

Important If the battery is not fully charged before you use your

notebook on battery power for the first time, the battery life may be much shorter than you expect. If the battery life seems short even after being charged for 24 hours, the battery may need to be recalibrated. For more information, see “Recalibrating the battery” on page 148.

To connect the AC adapter:

1 Connect the power cord to the AC adapter.

Warning Make sure that you use the AC adapter that came with your

notebook or one of the same type purchased from Gateway.

Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.

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Chapter 2: Getting Started

2 Connect the AC adapter to your notebook’s power connector.

3 Plug the power cord into a wall outlet.

The battery charge indicator turns on (see “Front” on page 2 for the location of the battery charge indicator). If the battery charge indicator does not turn on, unplug the adapter from your notebook, then plug it back in.

4 When you finish using your notebook for the first time, turn your

notebook off and leave your notebook connected to AC power for at least 24 hours.

5 If the battery charge meter does not show a full charge after 24 hours,

contact Gateway Technical Support at support.gateway.com

Warning Do not attempt to disassemble the AC adapter. The

AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters.

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Connecting the AC adapter

Protecting from power source problems

During a power surge, the voltage level of electricity coming into your notebook can increase to far above normal levels and cause data loss or system damage. Protect your notebook and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your notebook.

Warning High voltages can enter your notebook through both the

power cord and the modem connection. Protect your notebook by using a surge protector. If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem.

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Chapter 2: Getting Started

Starting your notebook

To start your notebook:

1 Open your notebook by sliding the latch on the front of your notebook

to the right and lifting the LCD panel.

2 Press the power button located above the keyboard.

Power button

The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode. For instructions on changing the power button mode, see “Changing power settings” on page 153.

3 If you are starting your notebook for the first time, follow the on-screen

instructions to set up your notebook.

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+ 278 hidden pages

Gateway 200arc schematic

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Front

Left side

Right side

Back

Bottom

Keyboard area

Identifying your model

Gateway model number

Gateway serial number

Internal wireless label

Microsoft Certificate of Authenticity

Finding your specifications

Accessories

Getting Started

Safety instructions

General tips

Using the battery

Using the AC adapter

Basic safety precautions

Protecting from power source problems

Starting your notebook