Gateway 200 User Manual

Contents

1 Checking Out Your Gateway 200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Gateway model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Gateway serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Internal wireless label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 Checking Out Your Gateway 200 Docking Station . . . . . . . . . . . . . . 17
Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Left Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Right Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
3Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Restarting (rebooting) your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting to the docking station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Separating from the docking station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Internet button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
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Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Connecting to a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Broadband Internet connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . .48
4Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
HelpSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
HelpSpot videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
5 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Using the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Adding icons to the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Identifying window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Viewing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Creating folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Using the Windows Search utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Creating a new document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Saving a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Opening a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
6 Using the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Learning about the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Setting up an Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Accessing your Internet account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Connecting to a Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Using e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
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Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Checking your e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
7 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Using drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Using the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Using the DVD or recordable CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Changing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Adjusting the volume in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Adjusting the volume in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Listening to CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Listening to CDs in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Listening to CDs in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Recording and playing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Playing audio and video files with the Windows Media Player . . . . . . . . . . . . . . . 108
Using MusicMatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Playing CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Creating MP3 music files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Editing track information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Building a music library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Changing the music library display settings . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Listening to Internet radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Using advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Using a recordable CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Creating data CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Creating music CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Capturing video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
8 Sending and Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Installing and configuring Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Installing Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Configuring Fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Configuring Fax in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Sending a simple fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Setting up your cover page template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Faxing from programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Faxing a scanned document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Receiving and viewing a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Canceling a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Automatically retry sending a fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . 144
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Automatically cancelling a fax in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . .145
9 Managing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Changing power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Changing alarm options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
Changing advanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Changing SpeedStep settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
10 Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Radio frequency wireless connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Additional tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
11 Customizing Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171
Adjusting the screen and desktop settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Adjusting the color depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Adjusting the screen resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Changing the colors on your Windows desktop . . . . . . . . . . . . . . . . . . . . . . .175
Changing the desktop background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
Selecting a screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181
Changing the touchpad settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Adding and modifying user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
12 Networking Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Benefits of networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Sharing a single Internet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Sharing drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Sharing peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Streaming audio and video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
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Playing multi-player games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Selecting a network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Using a wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Ethernet, Fast Ethernet, or Gigabit Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . 191
Example wired Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Equipment you need for a wired Ethernet network . . . . . . . . . . . . . . . . . . . . 193
Using a wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Example access point wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . 195
Equipment you need fo r an access point wireles s Ethernet network . . . . . . 196
Example peer-to-peer wireless Ethernet network . . . . . . . . . . . . . . . . . . . . . 197
Equipment you need fo r a peer-to-peer wireless Ethernet network . . . . . . . 198
For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Using your notebook on a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Installing and configu ring your notebook fo r Ethernet networking . . . . . . . . . 199
Turning your wireless Ethernet on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
13 Moving from Your Old Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Using the Windows XP Files and Settings Transfer Wizard . . . . . . . . . . . . . . . . 202
Transferring files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Finding your files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Transferring Internet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Setting up your ISP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Transferring your e-mail and address book . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Transferring your Internet shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Installing your old printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Installing a USB printer or scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Installing a parallel port printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Installing your old programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
14 Maintaining Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Creating an emergency startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Using Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Using the Scheduled Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
v
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Cleaning the computer screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
15 Restoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
Using the Restoration CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Reinstalling device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Updating device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Reinstalling programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235
Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .238
16 Upgrading Your Notebook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241
Adding and removing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244
Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246
17 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252
CD, DVD, or recordable CD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252
Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254
Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254
Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256
File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266
Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267
PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
vi
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Before calling Gateway Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . 277
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
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Checking Out
Your Gatewa y 200
This chapter introduces you to the basic features of your notebook. Read this chapter to learn:
How to identify the features of your Gateway notebook
How to locate your notebook’s model and serial
number
How to locate the Microsoft Certificate of Authenticity
How to locate the specifications for your notebook
What accessories are ava ilable for your notebook
Tips & Tricks T o access the c ontents of this guide while y ou
are trav eling, clic k Start, All Programs, then click Gateway Utilities. You can also download an electronic copy from support.gateway.com/support/manlib/
.
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Chapter 1: Checking Out Yo ur Gateway 200

Front

LCD panel r elease la tch
Component Description
LCD panel release latch Open the LCD panel by sliding the release latch to the right.
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Left side

Left side
Modem jack
Ethernet jack
USB port
Power connector
IEEE 1394 port
Microphone
jack
PC card eject button
Headphone jack
PC card slot
Component Icon Description
Modem jack Plug a modem cable into this jack. For more information, see
“Connectin g the mode m” on page 46.
Ethernet jack Plug a 10/100 Ethernet network cable into this jack. For more
information, see “Connecting to a wired Ethernet network” on page 47 and “Networking Your Computer” on page 187.
Power connector Plug the AC adapter cable into this connector. USB port Plug USB (Universal Serial Bus) devices (such as a USB
Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this por t.
®
IEEE 1394 port Plug an IEEE 1394 (also known as Firewire
(such as a digital camcorder) into this 6-pin IEEE 1394 port.
Microphone jack Plug a microphone into this jack.
or i.Link®) device
Headphone jack Plug amplified speakers or headphones into this jack. The built-in
speakers and docking station speakers are turned off when speakers or headphones are plugged into this jack.
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Chapter 1: Checking Out Yo ur Gateway 200
Component Icon Description
PC Card eject button
PC Card slot Insert one Type I or Type II PC Card into this slot. For more
Press the eject button to remove the PC Card from the PC Card slot. For more information, see “Adding and removing a PC Card” on page 242.
information, see “Adding and removing a PC Card” on page 242.
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Right side

Right side
Ventilation fan
Component Icon Description
Ventilation fan Helps cool internal components. Do not block or insert objects into
these slots.
USB port Plug USB (UniversalSerial Bus) devices (such as a USB Iomega™
Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port.
Monitor port Plug an analog VGA monitor into this port.
USB port
Monitor port
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Chapter 1: Checking Out Yo ur Gateway 200

Back

Component Icon Description
Kensington
lock slot
Kensington™ lock slot
Secure your computer to an object by connecting a Kensington cable lock to this slot.
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Bottom

Bottom
Battery bay
Battery latch
Memory bay
Battery latch
Docking port
Mini PCI bay
System identification label
Component Icon Description
Battery latch Slide to release the battery. Memory bay Install a memory module into this bay. For more information, see
“Adding or replacing memory” on page 246.
Battery bay Insert the battery into this bay. For more information, see
“Changing batteries” on page 151.
Docking port Connect the docking station to this port.
Warning! Power is passe d throu gh thi s connec tion. This d oc king connection is certified to UL 1950 for use only with Gateway 200
docking stati ons. Mini PCI bay The optional wireless Ethernet mini PCI card is located in this bay. System
identification label
Includes the product model number. For more information, see
“Identifying your model” on page 10.
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Chapter 1: Checking Out Yo ur Gateway 200

Ke yboard area

For information on using your keyboard, see “Using the keyboard” on page 37.
Power button
Keyboard
Speakers Touchpad
Status indicators
Internet button
Component Icon Description
Internet button Press this button to open your Web browser. For more
information, see “Internet button” on page 41.
Status indicators Inform you when a drive is in use or when a button has
been pressed that aff ects ho w the ke yboa rd is used. F or more information, see “Status indicators” on page 35.
Touchpad Provides all the functionality of a mouse. For more
information, see “Using the EZ Pad touchpad” on page 43.
Speakers Provide audio output when headphones or amplified
speakers are not plugged in.
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Keyboard area
Component Icon Description
Keyb oard Provi des al l the f e atur es of a f ull-si ze d 82-k e y k e ybo ard.
For more information, see “Using the keyboard” on page 37.
Pow er button Press to turn the pow er o n or o ff . You can also configur e
the power button for Standby/Resume mode. For more information on configuring the power button mode, see “Changing power settings” on page 155.
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Chapter 1: Checking Out Yo ur Gateway 200

Identifying your model

Important The l abels show n in this s ection ar e for informat ional
purposes only. Label information varies b y mode l, fea tures ordered, and location.

Gateway model number

The label on the bottom of your notebook conta ins informa tion that identifies your notebook model and its features. Gateway T echnical Support will need this information if you call for assistance.
Gateway model number

Gateway serial number

You can locate the Gateway serial number:
Printed on a white sticker on the bottom or back of your notebook.
Printed on the customer invoice that came with your notebook. The
invoice also contains your customer ID number.
Displayed in HelpSpot in Windows XP. Click Start, Help and Suppor t, then
click
View product serial number.
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Identifying your mo del

Internal wireless label

A label similar to the following indicates your computer contains a wireless communications device. The label is located on the bottom of your notebook.
IEEE 802.11b RLAN Approvals: FCC ID HFS9550015318 CANADA ID 1787104509A

Microsoft Certificate of Authenticity

The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system.
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Chapter 1: Checking Out Yo ur Gateway 200

Finding your specifications

For more information about your computer , such as memory size, memory type , and hard drive size, go to the eSupport page at support.gateway.com additional Gateway do cumentation and detai led specifications.
My Computer Info link in HelpSpot or visit Gateway’ s
. The eSupport page also has links to
In Windows XP, view your computer’s serial number by clicking
Support
clicking
, then clicking View system serial number. Check your specifications by
Start, Help and Support, then clicking See your PC’s configuration.
Start, Help and
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Finding your sp ecifications
You can also find out more about your computer at the Gateway eSupport site. Visit support.gateway.com
.
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Chapter 1: Checking Out Yo ur Gateway 200

Accessories

Gateway offers accessories that can help you make the most of using your notebook. To order accessories, visit the Accessory Store at accessories.gateway.com

Batteries and automobile/airplane power adapt ers

If you run your notebook on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary. See “Changing batteries” on page 151 for more information about using an additional battery in your notebook.
With an automobile/airplane power adapter, you can save battery power by plugging your notebook into an automobile cigarette lighter or an airplane in-flight power receptacle.

Carrying cases

Gateway has large-capacity carrying cases if you need additional space for accessories or supplies.

Docking station

Although you can attach devices directly to your notebook, a docking station lets you make all of those conn ections at o ne t ime. Wh en yo u trav el with y our notebook, you merely disconnect from the docking station instead of unplugging all the devices.
.
A docking station also provides additi onal ports an d other exp ansion features not included with your notebook. See “Checking Out Your Ga teway 200 Docking Station” on page 17 for more information about using a docking station with your notebook .

Peripheral de vices

Y ou c an attach devices ( such as a keyboard, m ouse, printer , or monitor) to your notebook or docking station.

Memory

Large programs, such as multimedia games or graphics programs, use a lot of memory . If your programs a re running more slo wly than you think they sho uld, try adding more memory. See “Adding or replacing memory” on page 246 for more information.
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Accessories

Printers

Y ou ca n attach almost an y type of printer to your notebook. The mo st common types are inkjet and laser printers, which print in color or black and white. See “Installing a printer, scanner, or other peripheral device” on page 48 for more information about attaching a printer to your notebook.
Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers. Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents.
Laser printers and cartridges are more expensive, but they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents.
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Chapter 1: Checking Out Yo ur Gateway 200
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Checking Out
Your Gateway 200
Docking Station
The docking station gives you access to additional drives and ports not found on your notebook.
The docking station also gives you a convenient way to attach external devices such as a monitor or a full-size keyboard. Although devices can be attached directly to the ports on your notebook, the docking station lets you make all of those connections in one step.
Read this chapter to learn how to identify the features of your docking station.
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Chapter 2: Checking Out Yo ur Gateway 200 Dockin g Station
Top
Docking connector
5.25-inch
module bay
release latch
Component Description
Docking connector Connect your notebook to this connector.
Warning! Power is passe d th roug h thi s c on nec tio n. Th is docking connection is certified to UL 1950 for use only with Gateway 200 note books.
3.5-inch mo dule bay releas e latch Slide to re lease the mo dule.
5.25-inch module bay release latch Slide to release the module.
3.5-inch module bay release la tch
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Front

Front
5.25-inch modular bay
Undock button
3.5-inch modular bay
Component Description
5.25-inch modular bay U se this bay for a DVD, CD-RW, or combination DV D/CD-RW driv e. For more information, see “Changing drives on page 96.
To determine the type of drive in the modular bay, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive types on page 94.
Undock button Press this button to prepare your notebook to be
undocked while your notebook is turned on. For more information, see Separating from th e docking stat ion on page 33.
3.5-inch modular bay Use this bay for a diskette drive. For more information, see Changing drives on page96.
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Chapter 2: Checking Out Yo ur Gateway 200 Dockin g Station

Left Side

Docking release lever
Component Icon Description
Docking release lever Pull to release your notebook from the docking station.
S/PDIF digital audio jack Plug a digital audio cable into this jack.
Speaker Provides audio output when headphones or amplified
S/PDIF digital audio jack
For more information, see Separating from the docking station on page 33.
speakers are not plugged in.
Speaker
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