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Gateway 450 Notebook

serviceguide

Customizing

Troubleshooting

1 Replacing Gateway 450ROG Components . . . . . . . . . . . . . . . . . . . . . . . 1

Identifying the notebook model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Identifying components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Preparing your work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Preparing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Disconnecting from the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Removing the batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Removing the main battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Removing the optional secondary battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Replacing the IEEE 802.11 Mini PCI card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Replacing the hard drive in the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Replacing the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Replacing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Replacing the LED indicator panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Replacing the cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Replacing the hinge covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Replacing the LCD panel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Replacing the palm rest assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Replacing the power board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Replacing

Gateway 450ROG

Components

Important This service guide is not intended to be

provided to individual users or consumers. It cannot be provided to anyone other than an authorized service provider.

Use this service guide to help plan your maintenance tasks for the Gateway 450ROG notebook. All tasks covered in this guide can be performed by an authorized field technician without jeopardizing the notebook’s warranty.

For information on the notebook’s general maintenance, technical support, safety notices, and regulatory notices, see the Gateway user’s guide.

If you have suggestions regarding the content of this guide, send an e-mail with the subject “Service Guide Comments” to channel.services@gateway.com

© 2003 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States a nd other countries. All other brands and product names are trademarks or registered trademarks of their respective companies.

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Replacing Gateway 450ROG Components

Identifying the notebook model

The label on the bottom of the notebook contains information that identifies the notebook model and its features.

Gateway

model

number

Warning It is important that you use the correct service guide for

the notebook. Failure to follow the approved tasks for the notebook model may result in damage to the notebook.

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Identifying components

Where screw measurements are shown, the first number indicates screw head width, and the second number indicates screw length.

Use this chart to identify the main components of the notebook. For a complete list of replaceable parts, see the Contents.

LCD panel assembly

(see page 47)

Keyboard cover

(see page 26)

Keyboard

(see page 29)

Cooling assembly

Palm rest assembly

(see page 53)

System board (see page 66)

(see page 42)

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Replacing Gateway 450ROG Components

Preparing your work space

Before performing maintenance on the notebook, make sure that your work space and the notebook are correctly prepared.

■ Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work

mat.

■ Use a stable and strong table, and make sure that the table top is large

enough to hold each component as you remove it.

■ Use bright lighting to make part identification easier.

■ Keep your work surface free from clutter and dust that may damage

components.

■ Use a magnetized screwdriver for removing screws.

■ When removing components that are attached to the notebook by a cable,

unplug the cable before removing the screws, when possible, to avoid damaging the cable.

■ As you remove components and screws, lay them toward the rear of your

work surface (behind the notebook) or far enough to the side that your arms do not accidentally brush them onto the floor.

■ To help keep track of screws, try the following:

■ Place each component’s screws in their own section of a parts sorter.

■ Place each component’s screws next to the component on your work

surface.

■ Print the first page of each task, then place the page toward the rear

of your work surface. As you remove screws, place the screws in their respective boxes on the page. Where screw measurements are shown, the first number indicates screw head width, and the second number indicates screw length.

■ After loosening screws that are deeply recessed in a hole (for example,

on the bottom of the base assembly), you can leave the screws in the holes if you place small pieces of masking tape over the hole openings. When reassembling the component, just remove the tape and tighten the screws.

■ When you place flat-headed screws on your work surface, stand them

on their heads to prevent the screws from rolling off the table.

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Preventing static electricity discharge

The components inside the notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).

Warning ESD can permanently damage electrostatic

discharge-sensitive components in the notebook. Prevent ESD damage by following ESD guidelines every time you open the notebook case.

Warning To avoid exposure to dangerous electrical voltages and

moving parts, turn off the notebook and unplug the power cord and modem and network cables before opening the case.

Before replacing components, follow these guidelines:

■ Turn off the notebook.

■ Wear a grounding wrist strap (available at most electronics stores) and

attach it to a bare metal part of your workbench or other grounded connection.

Warning To prevent risk of electric shock, do not insert any object

into the vent holes of the notebook.

■ Touch a bare metal surface on your workbench or other grounded object.

■ Unplug the power cord and the modem and network cables.

■ Remove the main and optional secondary batteries. For more information,

see “Removing the batteries” on page 8.

■ Disconnect all peripheral devices and remove any PC Cards.

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Replacing Gateway 450ROG Components

Before working with notebook components, follow these guidelines:

■ Avoid static-causing surfaces such as carpeted floors, plastic, and packing

foam.

■ Remove components from their antistatic bags only when you are ready

to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.

■ Always hold components by their edges. Avoid touching the edge

connectors. Never slide components over any surface.

Preparing the notebook

Warning To avoid exposure to dangerous electrical voltages and

moving parts, turn off the notebook, remove the main and optional secondary batteries, and unplug the power cord and modem and network cables before opening the case. Replace the cover before you restore power or reconnect the modem and network cables.

To prepare the notebook for maintenance:

■ Make sure that the modular drive is empty.

■ Disconnect all peripheral devices and remove any PC Cards.

■ Turn off the notebook and unplug the power cord and modem and network

cables (if attached).

■ Disconnect the notebook from the optional port replicator. For more

information see “Disconnecting from the port replicator” on page 7.

■ Turn over the notebook and remove the main and optional secondary

batteries. For more information see “Removing the batteries” on page 8.

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Disconnecting from the port replicator

To separate the notebook from the port replicator:

1 Press down on both docking release latches. The notebook will spring up

slightly.

2 Lift the notebook off of the port replicator.

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Replacing Gateway 450ROG Components

Removing the batteries

Removing the main battery

To remove the main battery:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up. 4 Slide the battery release latch and lift the battery out of the bay.

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Removing the batteries

Removing the optional secondary battery

To remove the secondary battery:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up.

4 Slide and hold the modular bay latch closest to the back of the notebook.

5 Slide the other modular bay release latch. The battery moves out slightly.

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Replacing Gateway 450ROG Components

6 Slide the battery out.

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Adding or replacing memory modules

Tools you need to complete this task:

Phillips #0 screwdriver

Important Use only memory modules designed for the

Gateway 450ROG.

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Memory bay

Replacing Gateway 450ROG Components

To add or replace memory modules:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up. 4 Remove the main and optional secondary batteries by following the

instructions in “Removing the batteries” on page 8.

5 Loosen the captive screw that secures the memory cover. (The screw cannot

be removed.)

6 Lift the screw side of the cover upward, then slide the cover out.

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Adding or replacing memory modules

7 If you are removing a module, gently press outward on the clip at each

end of the memory module until the module tilts upward.

8 Pull the memory module out of the slot.

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Replacing Gateway 450ROG Components

9 Hold the new or replacement module at a 30-degree angle and press it into

the empty memory slot. This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory slot.

10 Gently push the module down until it clicks in place. 11 Replace the memory bay cover and tighten the cover screw.

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Replacing the IEEE 802.11 Mini PCI card

Caution By law, only approved wireless modules provided by

Gateway, or a Gateway authorized representative, explicitly for the Gateway 450ROG may be installed in this notebook.

Caution Legal requirements dictate that a security screw (or other

means) be used to attach the mini-PCI cover to the chassis in a manner that restricts end user access. End users are strictly prohibited from having access to the wireless card. Due to manufacturing process changes, Gateway 450ROG notebooks manufactured after August 7, 2003 require a Torx head security screw to attach the mini-PCI cover.

Caution Legal requirements dictate the mini-PCI cover be in place

during any and all operation of the notebook’s wireless feature.

Tools you need to complete this task:

Phillips #0 screwdriver

-OR-

Torx T8 screwdriver

To replace the IEEE 802.11 Mini PCI card:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up.

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Replacing Gateway 450ROG Components

4 Remove the main and optional secondary batteries by following the

instructions in “Removing the batteries” on page 8.

5 If the mini PCI screw is covered by a wireless Ethernet label, remove the

label.

6 Use the appropriate screwdriver to loosen the captive screw that secures

the mini PCI cover. (The screw cannot be removed.)

7 Lift the screw side of the cover upward, then slide the cover out.

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Replacing the IEEE 802.11 Mini PCI card

8 Unplug the two antenna cables.

9 Move the antenna wires out of the way, then press outward on the clip

at each side of the module until the module tilts upward.

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Replacing Gateway 450ROG Components

10 Pull the module out of the slot.

11 Hold the new module at a 30-degree angle and press it into the empty slot.

This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the module slot.

12 Move the antenna wires out of the way, then press the module down until

it clicks into place.

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Replacing the IEEE 802.11 Mini PCI card

13 Reattach the black antenna cable to the connector labelled MAIN or M,

then reattach the light gray antenna cable to the connector labelled AUX or A.

14 Replace the mini PCI cover, then tighten the captive screw. 15 If the mini PCI screw was covered by a wireless Ethernet label, replace the

label.

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Replacing Gateway 450ROG Components

Replacing the hard drive kit

Tools you need to complete this task:

Phillips #0 screwdriver

Screws removed during this task:

1 chrome 2.5 × 4 mm (hard drive kit)

Hard drive

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Replacing the hard drive kit

To replace the hard drive kit:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up.

4 Remove the main and optional secondary batteries by following the

instructions in “Removing the batteries” on page 8.

5 Remove the hard drive kit screw.

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Replacing Gateway 450ROG Components

6 Slide the old hard drive kit out of the notebook.

7 Slide the new hard drive kit into the notebook. 8 Replace the screw that secures the hard drive kit to the notebook.

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Replacing the hard drive in the hard drive kit

Tools you need to complete this task:

Phillips #0 screwdriver

Screws removed during this task:

1 chrome 2.5 × 4 mm (hard drive kit)

2 chrome 3 × 3.5 mm (hard drive)

To replace the hard drive in the hard drive kit:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up.

4 Remove the main and optional secondary batteries by following the

instructions in “Removing the batteries” on page 8.

5 Remove the hard drive kit by following the instructions in “Replacing the

hard drive kit” on page 20.

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Replacing Gateway 450ROG Components

6 Remove the two screws that secure the hard drive to the hard drive kit

bracket.

Screw Screw

7 Remove the bracket from the old drive.

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Replacing the hard drive in the hard drive kit

8 Insert the new drive into the bracket so the screw holes line up and the

plastic strip on the top of the bracket is positioned as shown.

Plastic strip

9 Replace the two screws that secure the bracket to the drive.

10 Slide the new hard drive kit into the notebook. 11 Replace the screw that secures the hard drive kit to the notebook.

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Replacing Gateway 450ROG Components

Replacing the keyboard cover

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

To replace the keyboard cover:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up. 4 Remove the main and optional secondary batteries by following the

instructions in “Removing the batteries” on page 8.

5 Turn the notebook over so the top is facing up. 6 Open the LCD panel to the normal viewing position.

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Replacing the keyboard cover

7 Insert the small flat-blade screwdriver or non-marring tool under the

bottom right corner of the keyboard cover and gently pry it up.

Important Inserting a piece of cloth between the screwdriver and

keyboard and notebook case will help prevent damage to the notebook.

8 Pull the cover off the notebook. You will hear small snapping sounds as

the cover comes away from the notebook. Be careful not to break off the tabs found on the left end of the cover.

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Replacing Gateway 450ROG Components

9 Slide the two tabs on the left end of the new cover under the notebook

frame.

10 Press down on the cover in several places until it clicks in place. The cover

is correctly mounted when you can run you finger along the cover and find no loose spots. The cover should be flat all the way across.

Warning If the cover is not correctly replaced, the notebook could

be damaged when you try to close the LCD panel.

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Replacing the keyboard

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

4 chrome 2.5 × 2.5 mm (keyboard)

Replacing the keyboard

To replace the keyboard:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up.

4 Remove the main and optional secondary batteries by following the

instructions in “Removing the batteries” on page 8.

5 Turn the notebook over so the top is facing up.

6 Remove the keyboard cover by following the instructions in “Replacing

the keyboard cover” on page 26.

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Replacing Gateway 450ROG Components

7 Remove the four keyboard screws that secure the keyboard to the

notebook.

8 Lift the back edge of the keyboard slightly, then carefully slide the keyboard

back until the four tabs on the front edge of the keyboard are free from their slots. Be careful not to damage the LCD panel.

Screws

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Replacing the keyboard

9 Slowly rotate the keyboard toward you so it lies keys-down on top of the

notebook. Be careful not to damage the LCD panel.

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Replacing Gateway 450ROG Components

10 Use two fingers to unplug the keyboard panel connector from the

notebook. Be careful not to touch or damage any other components.

11 Place the new keyboard keys-down on the notebook with the space bar

away from you.

12 Insert the keyboard plug, on the end of the keyboard cable, onto the

keyboard connector.

Important The outside of the keyboard plug goes around the

keyboard connector. The plug is correctly oriented if the cable is not twisted.

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Replacing the keyboard

13 Rotate the keyboard toward the LCD panel until the keyboard is almost

face-up.

14 Insert the four tabs located on the front edge of the keyboard into the

corresponding slots under the palm rest.

Tabs

15 Gently press the keyboard down until it is flat all the way across. The

keyboard should easily fall into place. Be careful not to damage the LCD panel.

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Replacing Gateway 450ROG Components

16 Replace the four keyboard screws.

17 Reassemble the notebook.

Screws

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Replacing the modem

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

1 chrome 2.5 × 4 mm 4 chrome 2.5 × 2.5 mm (keyboard)

1 chrome 2.5 × 2.5 mm

(modem)

Replacing the modem

To replace the modem:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up. 4 Remove the main and optional secondary batteries by following the

instructions in “Removing the batteries” on page 8.

5 Turn the notebook over so the top is facing up. 6 Remove the keyboard cover by following the instructions in “Replacing

the keyboard cover” on page 26.

7 Remove the keyboard by following the instructions in “Replacing the

keyboard” on page 29.

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Replacing Gateway 450ROG Components

8 If the notebook has IEEE 802.11 wireless networking built in, slide the

antenna cables away from the LED indicator panel EMI shielding.

9 Remove the two screws that secure the modem to the notebook.

Screws

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Replacing the modem

10 Insert the small flat-blade screwdriver or non-marring tool under the left

side of the modem and gently pry it up about ¼ inch.

11 Slide the modem toward you until it slides out from under the LED

indicator panel shielding.

12 Unplug the modem cable from the modem.

13 Connect the modem cable into the new modem.

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Replacing Gateway 450ROG Components

14 Slide the modem under the LED indicator panel shielding, align the

modem’s screw holes with the holes on the notebook, then press the modem into place.

15 Replace the two screws that secure the modem to the notebook. Use the

shorter screw to secure the lower-left corner.

16 Rethread the antenna cables (if applicable). 17 Reassemble the notebook.

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Replacing the LED indicator panel

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

4 chrome 2.5 × 2.5 mm (keyboard)

3 chrome 2.5 × 4 mm

(LED indicator panel)

To replace the LED indicator panel:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up. 4 Remove the main and optional secondary batteries by following the

instructions in “Removing the batteries” on page 8.

5 Turn the notebook over so the top is facing up. 6 Remove the keyboard cover by following the instructions in “Replacing

the keyboard cover” on page 26.

7 Remove the keyboard by following the instructions in “Replacing the

keyboard” on page 29.

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Replacing Gateway 450ROG Components

8 If the notebook has IEEE 802.11 wireless networking built in, slide the

antenna cables away from the LED indicator panel EMI shielding.

9 Remove the three screws that secure the LED indicator panel shield to the

notebook.

Screws

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Replacing the LED indicator panel

10 Insert the small flat-blade screwdriver or non-marring tool under the left

side of the indicator panel and gently pry it up about ¼ inch, then lift the entire panel from the notebook.

11 Carefully lift the middle of the LED panel’s silver EMI shielding slightly

away from the panel, then lift the ends slightly, then repeat until the shielding pulls completely free.

Warning The LED panel’s metal shielding is very thin and will break

if you bend it too much. When removing the shielding, carefully lift the middle slightly, then lift the ends slightly, then repeat until the shielding pulls completely free.

12 Align the new indicator panel’s screw holes with the holes on the

notebook, then press the panel into place.

13 Carefully replace the indicator panel’s shielding. 14 Replace the three screws that secure the LED indicator panel to the

notebook.

15 Rethread the antenna cables (if applicable). 16 Reassemble the notebook.

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Replacing Gateway 450ROG Components

Replacing the cooling assembly

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

4 chrome 2.5 × 2.5 mm (keyboard)

4 chrome 2.5 × 4 mm (cooling assembly)

To replace the cooling assembly:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up. 4 Remove the main and optional secondary batteries by following the

instructions in “Removing the batteries” on page 8.

5 Turn the notebook over so the top is facing up. 6 Remove the keyboard cover by following the instructions in “Replacing

the keyboard cover” on page 26.

7 Remove the keyboard by following the instructions in “Replacing the

keyboard” on page 29.

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Replacing the cooling assembly

8 Unplug the cooling fan.

9 Remove the four screws that secure the cooling assembly to the notebook.

Screws

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Screws

Replacing Gateway 450ROG Components

10 At the same time as you lift, move the cooling assembly to the front of

the notebook and remove it.

11 Insert the new cooling assembly into the notebook. 12 Replace the four cooling assembly screws. 13 Plug in the cooling fan. 14 Reassemble the notebook.

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Replacing the hinge covers

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

Replacing the hinge covers

4 chrome 2.5 × 2.5 mm (keyboard)

4 chrome 2.5 × 4 mm

(cooling assembly)

To replace the hinge covers:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up. 4 Remove the main and optional secondary batteries by following the

instructions in “Removing the batteries” on page 8.

5 Turn the notebook over so the top is facing up. 6 Remove the keyboard cover by following the instructions in “Replacing

the keyboard cover” on page 26.

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Replacing Gateway 450ROG Components

7 If you are replacing the left hinge cover, go to Step 8.

-OR-

If you are replacing only the right hinge cover, go to Step 10.

8 Remove the keyboard by following the instructions in “Replacing the

keyboard” on page 29.

9 Remove the cooling assembly by following the instructions in “Replacing

the cooling assembly” on page 42.

10 Open the LCD panel all the way, so it lies flat on the table. 11 Insert the small flat-blade screwdriver or non-marring tool under the

bottom of the hinge covers, then carefully pry them up.

12 Snap the new covers into place over the hinges. 13 Reassemble the notebook.

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Replacing the LCD panel assembly

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Torx T8 screwdriver

Screws removed during this task:

4 chrome 2.5 × 2.5 mm (keyboard)

4 chrome 2.5 × 4 mm (cooling assembly)

5 chrome 2.5 × 7 mm (hinges and grounding wire)

To replace the LCD panel assembly:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up. 4 Remove the main and optional secondary batteries by following the

instructions in “Removing the batteries” on page 8.

5 If the notebook has IEEE 802.11 wireless networking built in, remove the

IEEE 802.11 Mini PCI module by following the instructions in “Replacing

the IEEE 802.11 Mini PCI card” on page 15.

6 Turn the notebook over so the top is facing up.

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Replacing Gateway 450ROG Components

7 Remove the keyboard cover by following the instructions in “Replacing

the keyboard cover” on page 26.

8 Remove the keyboard by following the instructions in “Replacing the

keyboard” on page 29.

9 Remove the cooling assembly by following the instructions in “Replacing

the cooling assembly” on page 42.

10 Remove both hinge covers by following the instructions in “Replacing the

hinge covers” on page 45.

11 Remove the four hinge screws that secure the LCD panel to the notebook.

Screws

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Replacing the LCD panel assembly

12 Use a flat-blade screwdriver or chip puller to carefully unplug the LCD

video cable from the notebook. Make sure you grasp the connector, not the cable.

Warning The connector is fragile. When using a flat-blade

screwdriver to remove the connector, pry up one side slightly, then pry up the other side slightly. Continue alternating from side-to-side until the connector comes loose.

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Replacing Gateway 450ROG Components

13 Loosen the screw holding the grounding wire, then lift the LCD panel

grounding wire to remove the screw.

LCD panel grounding screw

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Replacing the LCD panel assembly

14 If the notebook has IEEE 802.11 wireless networking built in, carefully pull

the detached antenna cables up through the hole in the system board near the touchpad, then carefully pull the cables away from the LED indicator panel shielding.

Warning The connectors may catch on the system board hole. Be

careful not to break the connectors off the antenna cable.

15 Lift the LCD panel away from the notebook. The LCD panel assembly is

now completely detached from the notebook.

16 Place the new LCD panel assembly onto the notebook, then replace the

four hinge screws.

17 Reattach the grounding cable. 18 Thread the antenna cables through the guides on the LED indicator panel

shielding, then through the hole in the system board.

19 Plug the LCD video cable into the notebook.

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Replacing Gateway 450ROG Components

20 Reassemble the notebook. 21 If the mini PCI screw was covered by a wireless Ethernet label, replace it.

Caution Legal requirements dictate that a security screw (or other

Caution Legal requirements dictate the mini-PCI cover be in place

during any and all operation of the notebook’s wireless feature.

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Replacing the palm rest assembly

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

1 chrome 2.5 × 4 mm (hard drive kit)

4 chrome 2.5 × 4 mm (cooling assembly)

13 chrome 2.5 × 4 mm (bottom, palm rest) 2 chrome 2.5 × 2.5 mm (palm rest)

4 chrome 2.5 × 2.5 mm (keyboard)

1 chrome 2.5 × 7 mm (grounding wire)

3 chrome 2.5 × 4 mm (LED indicator panel)

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Replacing Gateway 450ROG Components

To replace the palm rest assembly:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up. 4 Remove the main and optional secondary batteries by following the

instructions in “Removing the batteries” on page 8.

5 Remove the hard drive kit by following the instructions in “Replacing the

hard drive kit” on page 20.

6 Turn the notebook over so the top is facing up. 7 Remove the keyboard cover by following the instructions in “Replacing

the keyboard cover” on page 26.

8 Remove the keyboard by following the instructions in “Replacing the

keyboard” on page 29.

9 Remove the LED indicator panel by following the instructions in

“Replacing the LED indicator panel” on page 39.

10 Remove the cooling assembly by following the instructions in “Replacing

the cooling assembly” on page 42.

11 Remove both hinge covers by following the instructions in “Replacing the

hinge covers” on page 45.

12 Unplug the LCD video cable from the notebook by following the

instructions on page 49.

13 Remove the screw holding the LCD grounding wire by following the

instructions on page 50.

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Replacing the palm rest assembly

14 Turn the notebook over, then remove the twelve screws on the bottom of

the notebook.

Screws

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Replacing Gateway 450ROG Components

15 Turn the notebook over, then remove the three screws on the top of the

notebook.

Screws

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Replacing the palm rest assembly

16 Use two fingers to carefully pull up on the touchpad connector tabs. After

the connector is in the raised position, carefully pull the cable out of the connector.

17 Lift the palm rest assembly completely from the notebook. 18 Place the new palm rest assembly onto the notebook, then snap the

assembly into place.

19 Replace all of the palm rest screws. Use the two shortest screws to secure

the top-rear corners of the palm rest, which are near the LCD panel hinges.

20 Pull up on the touchpad connector to make sure that it is in the raised

position.

21 Slide the end of the touchpad cable into the touchpad connector.

Important The touchpad cable should slide easily into the touchpad

connector. The cable is oriented correctly if it is not twisted.

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Replacing Gateway 450ROG Components

22 Use two fingers to press down on the touchpad connector tabs. This locks

the touchpad cable into the touchpad connector.

23 Reassemble the notebook.

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Replacing the CMOS battery

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

1 chrome 2.5 × 4 mm (hard drive kit)

4 chrome 2.5 × 4 mm (cooling assembly)

13 chrome 2.5 × 4 mm (bottom, palm rest) 2 chrome 2.5 × 2.5 mm (palm rest)

4 chrome 2.5 × 2.5 mm (keyboard)

1 chrome 2.5 × 7 mm (grounding wire)

3 chrome 2.5 × 4 mm (LED indicator panel)

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Replacing Gateway 450ROG Components

To replace the CMOS battery:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up. 4 Remove the main and optional secondary batteries by following the

instructions in “Removing the batteries” on page 8.

5 Remove the hard drive kit by following the instructions in “Replacing the

hard drive kit” on page 20.

6 Turn the notebook over so the top is facing up. 7 Remove the keyboard cover by following the instructions in “Replacing

the keyboard cover” on page 26.

8 Remove the keyboard by following the instructions in “Replacing the

keyboard” on page 29.

9 Remove the LED indicator panel by following the instructions in

“Replacing the LED indicator panel” on page 39.

10 Remove the cooling assembly by following the instructions in “Replacing

the cooling assembly” on page 42.

11 Remove both hinge covers by following the instructions in “Replacing the

hinge covers” on page 45.

12 Unplug the LCD video cable from the notebook by following the

instructions in Step 12 on page 49.

13 Remove the screw holding the LCD grounding wire by following the

instructions in Step 13 on page 50.

14 Remove the palm rest assembly by following the instructions in “Replacing

the palm rest assembly” on page 53.

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15 Locate the old battery on the system board.

CMOS battery

Replacing the CMOS battery

16 Insert the small flat-blade screwdriver or non-marring tool under the old

battery and gently pry it up until it pops out of the socket.

17 Make sure the positive (+) side of the new battery is facing up, then press

the battery into the socket until it snaps into place.

18 Reassemble the notebook.

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Replacing Gateway 450ROG Components

Replacing the power board

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Screws removed during this task:

1 chrome 2.5 × 4 mm (hard drive kit)

4 chrome 2.5 × 4 mm (cooling assembly)

13 chrome 2.5 × 4 mm (bottom, palm rest) 2 chrome 2.5 × 2.5 mm (palm rest)

4 chrome 2.5 × 2.5 mm (keyboard)

1 chrome 2.5 × 7 mm (grounding wire)

3 chrome 2.5 × 4 mm (LED indicator panel)

4 chrome 2.5 × 4 mm (power board)

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Replacing the power board

To replace the power board:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up. 4 Remove the main and optional secondary batteries by following the

instructions in “Removing the batteries” on page 8.

5 Remove the hard drive kit by following the instructions in “Replacing the

hard drive kit” on page 20.

6 Turn the notebook over so the top is facing up. 7 Remove the keyboard cover by following the instructions in “Replacing

the keyboard cover” on page 26.

8 Remove the keyboard by following the instructions in “Replacing the

keyboard” on page 29.

9 Remove the LED indicator panel by following the instructions in

“Replacing the LED indicator panel” on page 39.

10 Remove the cooling assembly by following the instructions in “Replacing

the cooling assembly” on page 42.

11 Remove both hinge covers by following the instructions in “Replacing the

hinge covers” on page 45.

12 Unplug the LCD video cable from the notebook by following the

instructions in Step 12 on page 49.

13 Remove the screw holding the LCD grounding wire by following the

instructions in Step 13 on page 50.

14 Remove the palm rest assembly by following the instructions in “Replacing

the palm rest assembly” on page 53.

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Replacing Gateway 450ROG Components

15 Remove the four screws that secure the power board EMI shield to the

system board.

Screws

16 Lift the shielding away from the system board. 17 Insert the flat-blade screwdriver or non-marring tool under the power

board, gently pry it up, and remove it.

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Replacing the power board

18 Align the new power board’s screw holes with the holes on the system

board, then press the power board into place.

19 Replace the power board’s EMI shielding, then replace the screws. 20 Reassemble the notebook.

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Replacing Gateway 450ROG Components

Replacing the system board

Tools you need to complete this task:

Flat-blade driver Scribe or non-marring tool- OR -

Phillips #0 screwdriver

Torx T8 screwdriver

5.0 mm hex nutdriver

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Screws removed during this task:

1 chrome 2.5 × 4 mm (hard drive kit)

4 chrome 2.5 × 2.5 mm (keyboard)

Replacing the system board

1 chrome 2.5 × 4 mm 1 chrome 2.5 × 2.5 mm (modem)

3 chrome 2.5 × 4 mm (LED indicator panel)

13 chrome 2.5 × 4 mm (bottom, palm rest) 2 chrome 2.5 × 2.5 mm (palm rest)

9 chrome 5×9mm (6 rear I/O panel and 3 system board)

4 chrome 2.5 × 4 mm (system board)

4 chrome 2.5 × 4 mm (cooling assembly)

5 chrome 2.5 × 7 mm (hinges and grounding wire)

4 chrome 2.5 × 4 mm (power board)

2 chrome 5 × 11 mm (system board)

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Replacing Gateway 450ROG Components

To replace the system board:

1 Disconnect the AC adapter and modem and network cables and prepare

the notebook by following the instructions in “Preparing the notebook”

on page 6.

2 Disconnect the notebook from the optional port replicator by following

the instructions in “Disconnecting from the port replicator” on page 7.

3 Turn the notebook over so the bottom is facing up. 4 Remove the main battery by following the instructions in “Removing the

main battery” on page 8.

5 Remove the optional secondary battery or modular drive by following the

instructions in “Removing the optional secondary battery” on page 9.

6 Remove the memory modules by following the instructions in “Adding or

replacing memory modules” on page 11.

7 If the notebook has IEEE 802.11 wireless networking built in, remove the

IEEE 802.11 Mini PCI module by following the instructions in “Replacing

the IEEE 802.11 Mini PCI card” on page 15.

8 Remove the hard drive kit by following the instructions in “Replacing the

hard drive kit” on page 20.

9 Turn the notebook over so the top is facing up.

10 Remove the keyboard cover by following the instructions in “Replacing

the keyboard cover” on page 26.

11 Remove the keyboard by following the instructions in “Replacing the

keyboard” on page 29.

12 Remove the modem by following the instructions in “Replacing the

modem” on page 35.

13 Remove the LED indicator panel by following the instructions in

“Replacing the LED indicator panel” on page 39.

14 Remove the cooling assembly by following the instructions in “Replacing

the cooling assembly” on page 42.

15 Remove the hinge covers by following the instructions in “Replacing the

hinge covers” on page 45.

16 Remove the LCD panel by following the instructions in “Replacing the

LCD panel assembly” on page 47.

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Replacing the system board

17 Remove the palm rest assembly by following the instructions in “Replacing

the palm rest assembly” on page 53.

18 Remove the power board by following the instructions in “Replacing the

power board” on page 62.

19 Unplug the speakers from the system board (one connector).

20 Remove the six hex nuts on the rear I/O panel.

Hex nuts

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Replacing Gateway 450ROG Components

21 Remove the four system board screws and the five system board hex nuts.

Short hex

nuts

Long hex nuts

Screw

Screws

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Replacing the system board

22 While pushing in on the PC Card eject button, remove the system board.

Make sure that the rear I/O panel clears the bottom of the chassis (shown by the top arrow) and the side audio jacks clear the bottom of the chassis (shown by the left arrow).

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Replacing Gateway 450ROG Components

23 Use a flat-blade screwdriver to turn the processor lock screw ¼-turn

counter-clockwise, then remove the processor from the old system board.

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Replacing the system board

24 Install the processor onto the new system board making sure that Pin 1

on the processor (indicated by the silk-screened arrow on the corner of the processor) aligns with Pin 1 on the processor socket (indicated by the absence of a pin hole in the processor socket), then lock the processor in place by using a flat-blade screwdriver to turn the processor lock screw ¼-turn clockwise.

25 Remove the modem cable from the old system board and install it on the

new board.

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Replacing Gateway 450ROG Components

26 If the new system board does not have a hard drive kit tray, remove the

hard drive kit tray from the old system board and install it on the new board. The tray is attached to the system board with adhesive as well as four tabs that protrude through the system board. Be careful not to bend the tray or break the system board.

27 Place the new system board into the notebook. 28 Replace the four chrome system board screws from the holes marked 6,

22, 23, and 24; the long hex nuts from the holes marked 2 and 3; and the short hex nuts from the holes marked 7, 10, and 12.

29 Replace the six rear I/O panel hex nuts. 30 Connect the speakers.

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Replacing the system board

31 Reassemble the notebook. 32 If the mini PCI screw was covered by a wireless Ethernet label, replace it.

Caution Legal requirements dictate that a security screw (or other

Caution Legal requirements dictate the mini-PCI cover be in place

during any and all operation of the notebook’s wireless feature.

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MAN SYS 450 ROG SERVICE GDE R1 7/03

Gateway 200 schematic

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Identifying the notebook model

Identifying components

Preparing your work space

Preventing static electricity discharge

Preparing the notebook

Disconnecting from the port replicator

Removing the batteries

Adding or replacing memory modules

Replacing the hard drive kit

Replacing the hard drive in the hard drive kit

Replacing the keyboard cover

Replacing the keyboard

Replacing the modem

Replacing the LED indicator panel

Replacing the cooling assembly

Replacing the hinge covers

Replacing the LCD panel assembly

Replacing the palm rest assembly

Replacing the CMOS battery

Replacing the power board

Replacing the system board