Setting up
Troubleshooting
Contents
1 Introducing Your Gateway LCD TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front controls and connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Back connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Turning on your LCD TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Inserting batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 Connecting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Understanding video connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connecting components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using composite video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using S-Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using coaxial (RF) audio and video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3 Adjusting Your LCD TV Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
OSD menus and options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting the sleep timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using parental controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Setting a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4 Maintenance and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Cleaning the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . . . . . . . . . 39
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
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Introducing
Your Gateway
LCD TV
This chapter provides basic information about your
Gateway LCD TV.
Read this chapter to learn about:
■ Features
■ Warnings and safeguards
■ Package contents
■ Controls and connections
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Chapter 1: Introducing Your Gateway LCD TV
Features
Your LCD TV features:
■ Bright, flicker-free image
■ Automatic detection and conversion of film content for correct display
with minimal motion artifacts (noise)
■ Accurate color processing
■ Built-in internal amplifier and speakers
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Important safeguards
Warning Risk of electric shock - Do not open
To reduce the risk of electric shock, do no remove the back
cover. There are no user-serviceable parts inside.
Removing the back cover voids the warranty.
Have your LCD TV repaired by qualified service personnel
only.
Warnings and precautions
■ Do not place your hands, face, or objects close to the ventilation openings
of your LCD TV. The top of your LCD TV gets very hot from exhaust air
that is released through the ventilation openings. Burns or personal
injuries may occur if you are too close to the LCD TV. Damage may occur
if you place any object near the top of your LCD TV.
■ Disconnect all cables before moving your LCD TV. Moving your LCD TV
with its cables attached may damage the cables and cause fire or electric
shock danger.
■ Do not expose your LCD TV to rain or moisture.
Important safeguards
■ Keep your LCD TV away from excessive dust, high temperatures, moisture,
or direct sunlight.
■ Use your LCD TV in a well-ventilated area and do not cover the ventilation
openings.
■ Do not modify your LCD TV or use an unshielded power cord or video
input source cable, or you may experience excessive interference.
■ Disconnect your LCD TV and unplug the power cord when the TV is not
used for a long period of time.
■ If the picture displayed is in any way abnormal, turn off your LCD TV, then
disconnect it from the electrical outlet. Make sure that your video input
source cable is connected correctly, then reconnect your LCD TV to the
electrical outlet.
■ Disconnect your LCD TV from the electrical outlet before cleaning or
performing maintenance. Do not use liquid or aerosol cleaners. Use only
a slightly damp cloth for cleaning.
■ Do not place your LCD TV on an unstable cart, stand, or table. Your
LCD TV may fall, causing serious damage.
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Chapter 1: Introducing Your Gateway LCD TV
■ Do not place your LCD TV on a bed, sofa, rug, or other similar surfaces.
■ Never place your LCD TV near or over a radiator or heat source.
■ Do not install your LCD TV in an enclosed area unless correct ventilation
is provided.
■ Your LCD TV should be operated from the type of power source indicated
on the label. If the type of available power is unknown, consult your
electrician or local power company.
■ Your LCD TV is equipped with a 3-pin grounded plug. The plug will only
fit into a grounded power outlet. This is a safety feature. If you cannot
plug the power cord into the outlet, contact your electrician. Do not alter
the plug because this will defeat the safety feature.
■ Do not rest objects on the power cord and avoid placing the power cord
near high traffic areas.
■ Do not overload wall outlets and extension cords because this can result
in a risk of fire or electric shock.
■ Unplug your LCD TV and contact qualified service personnel if:
■ The power cord or plug is damaged or frayed.
■ Liquid has been spilled into your LCD TV.
■ Your LCD TV has been exposed to water or moisture.
■ Your LCD TV does not operate normally when the operating
instructions are followed. Adjust only those controls that are covered
by the operating instructions. Incorrect adjustment of other controls
may result in damage which often requires extensive work by a
qualified technician to restore your LCD TV to normal operation.
■ Your LCD TV has been dropped or the cabinet has been damaged.
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Package contents
Along with your LCD TV, the packaging box contains the following items:
Remote control
Two AAA
batteries
Package contents
CATV cable
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Chapter 1: Introducing Your Gateway LCD TV
Power cord
TV antenna
cable
User guide
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Accessories
You can purchase these optional accessories for your LCD TV:
■ Cable kits. Gateway cable kits consist of high-quality gold cables of various
lengths, including:
■ RCA audio cable
■ RCA composite video cable
■ S-Video cable
■ Kensington™ lock cable kit
■ TV mounting kits
Contact Gateway for these and other accessories.
Accessories
www.gateway.com
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Chapter 1: Introducing Your Gateway LCD TV
Front controls and connections
OK
Infrared remote
sensor
Power/Status LED
8
Headphone
jack
Video/
Audio in
Input
Menu
Channel and
Volume an d
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Front controls and connections
Button Description
Headphone jack Plug headphones in here. The built-in speakers are disabled.
Video/Audio In Connects to a composite audio/video device, such as a video
camcorder or digital camera.
Input Changes the video input source.
Menu Opens and closes the OSD. For more information, see “Using the
OSD” on page 22.
Volume and Increases or decreases the volume.
OSD active: Adjusts on-screen display (OSD) options. For more
information, see “Using the OSD” on page 22.
Channel and Changes the channel.
OSD active: Selects on-screen display (OSD) options. For more
information, see “Using the OSD” on page 22.
OK Enters a sub-menu and confirms selections in the OSD. For more
information, see “Using the OSD” on page 22.
Power/Status LED Turns your LCD TV on and off. When you turn your LCD TV on or
off, wait three seconds before pressing this button again.
Status LED:
■
Not lit - The LCD TV is turned off or the power cord is
disconnected.
■
Solid Green - Your LCD TV is on.
Infrared remote sensor Picks up the signal from the remote control.
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Chapter 1: Introducing Your Gateway LCD TV
Back connections
Power cord
connector
Cable
hook
S-Video
Kensington™
Cable
hook
Video/ Audio in
lock slot
Antenna
Connector Description
Cable hooks Routes cables through the cable connection cover.
Kensington lock slot Connects to secure your LCD TV to an object with optional cable.
Power cord connector Connects to correctly grounded electrical outlet or surge protector.
S-Video Connects to an S-Video device, such as a satellite dish receiver or
digital cable box.
Video/Audio in Connects to a composite audio/video device, such as a VCR.
Antenna Connects to a VHF/UHF antenna or cable TV.
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Turning on your LCD TV
Warning For added protection during a lightning storm or when it
is left unattended or unused for long periods of time,
unplug your LCD TV from the wall outlet and disconnect
the antenna or cable system.
To turn on your LCD TV:
1 Use the two tabs at the bottom corners to swing up and remove the cable
connection cover on the back of your LCD TV.
Turning on your LCD TV
2 Ti lt ba c k and l i ft t h e cabl e cove r on th e back o f your L CD T V app r oxima tely
45 degrees to remove it.
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Chapter 1: Introducing Your Gateway LCD TV
3 Connect the power cord to the power cord connector on the back of your
LCD TV, route the cable through the cable hook at the stand, then plug
the other end of the power cord into a correctly grounded electrical outlet
or surge protector.
4 Connect the video input sources. For information, see “Connecting
components” on page 17.
Power cord connector
12
5 Replace the two cable connection covers. 6 Press the power button on the remote control or the front of your LCD TV.
The Status LED on the front turns green.
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Remote control
Button Function
POWER. Turns the LCD TV on and off.
MUTE. Turns the sound on and off.
Number button pad. Selects a channel or
enters a password.
CC. Turns on closed captioning.
SLEEP. Turns on the sleep timer. For more
information, see “Setting the sleep timer”
on page 26.
INPUT. Changes the video input source.
EXIT. Closes the OSD.
OK. Opens a sub-menu and confirms
selections in the OSD.
VOL . Turns volume up or down and
navigates the OSD menus.
CH . Changes the channel and
navigates the OSD menus.
LAST. Recalls the previously viewed
channel.
MENU. Opens and closes the OSD.
Remote control
These buttons do not control any options
on your LCD TV.
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Chapter 1: Introducing Your Gateway LCD TV
Inserting batteries
To replace or install batteries:
■ Insert two AAA batteries into the remote control. Make sure that you match
the
+ and – on the batteries with the + and – symbols inside the battery
compartment.
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Connecting
Components
Read this chapter to learn how to connect:
■ DVD players
■ VCRs
■ Off-air TV and cable TV
Warning Before connecting any external
components, unplug your LCD TV.
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Chapter 2: Connecting Components
Understanding video connections
Your LCD TV has three types of standard video connections. You should use
the best connection available to get the best display. For example, if your DVD
player has a composite video and an S-Video connection, connect the DVD
player to your LCD TV using S-Video instead of composite video.
Connection
Cable and Connector Description
Quality
Basic Coaxial (RF). The video and audio signals
are both carried in one cable (the other two
connection types only handle video, and
require separate connections for sound).
Coaxial is the only way to connect an
antenna to your LCD TV.
Good Composite (AV). The video signal is carried
through a single “pin.” This connection
method is the one that is most commonly
found on devices.
Better S-Video. The video signal is split into two
signals, black-and-white and color. Text
displayed on-screen through this connection
will be noticeably sharper then composite or
coaxial (RF).
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Connecting components
Connecting components
Using composite video
Use composite video to connect components such as a DVD player, set top box,
VCR, or video camera using the Video/Audio in connections on the front or
back of your LCD TV. For more information, see “Front controls and
connections” on page 8 and see “Back connections” on page 10.
To connect a component using composite video:
Headphone jack
- OR -
Video
Audio
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Audio
Video
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Chapter 2: Connecting Components
1 Connect the yellow video jack on the back of the component to the yellow
video jack on the front or back of your LCD TV.
2 Connect the red (R) and white (L) audio jacks on the back of the
component to the R and L audio jacks on the front or back of your LCD TV.
3 Press the INPUT button, channel and to select FRONT AV or REAR AV,
then press
OK.
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Connecting components
Using S-Video
Use S-Video to connect components such as a DVD player, set top box, VCR,
or video camera. For more information, see “Audio and video connections” on
page 14.
To connect a component using S-Video:
S-Video
Audio
1 Connect the S-Video jack on the back of the component to the S-Video
jack on the back of your LCD TV.
2 Connect the red (R) and white (L) audio jacks on the back of the
component to the R and L audio jacks on the back of your LCD TV.
3 Press the INPUT button, channel and to select S-VIDEO, then press OK.
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Chapter 2: Connecting Components
Using coaxial (RF) audio and video
Use coaxial video to connect components such as cable TV, a cable box, VCR,
or antenna.
To connect a component using coaxial (RF) audio and video:
1 Connect the coaxial (RF) connector on the component to the TV In
connector on the back of your LCD TV.
2 Press the INPUT button, press channel and to select TV, then press OK.
If you have an off-air antenna or cable box, connect your off-air antenna or
cable TV cable to the ANT connector on the back of your VCR.
Warning If an outdoor antenna or cable system is connected to your
LCD TV, make sure that the antenna or cable system is
correctly grounded. For more information, see “Television
antenna connectors protection (for systems fitted with
TV/cable TV tuner cards)” on page 41.
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Adjusting Your
LCD TV Settings
Read this chapter to learn how to adjust your LCD TV
settings from the on-screen display (OSD).
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Chapter 3: Adjusting Your LCD TV Settings
Using the OSD
Your LCD TV features an on-screen display (OSD) that lets you adjust and save
contrast, brightness, and other settings. Your LCD TV saves changes you make
to the settings, even if you turn off your TV.
To adjust settings from the OSD:
1 Press the MENU button. The OSD opens. 2 Press the or buttons to select the menu you want. 3 Press the OK button to open the menu. 4 Press the or buttons to select the menu option you want. 5 Press the or buttons to adjust the option setting. 6 Press the EXIT button and the OSD closes.
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OSD menus and options
You can use these OSD menus and options to adjust various settings for your
LCD TV.
OSD Menu Description
Using the OSD
CHANNEL
CH
VIDEO
CH
CHANNELCHANNEL
AUTO CHANNEL OFF
MANUAL CHANNEL TV 12
ADD/DEL CH. ADD
VIDEOVIDEO
CONTRAST 64
BRIGHTNESS 55
COLOR 50
TINT 45
RESET OFF
This menu is only available in TV mode.
AUTO CHANNEL. When this option is selected,
your LCD TV adds all channels that have a
signal to the channel list.
MANUAL CHANNEL. Changes the TV channel.
ADD/DEL CHANNEL. Adds or removes the
current channel to the channel list.
CONTRAST. Adjusts the contrast of the picture.
BRIGHTNESS. Adjusts the brightness of the
picture.
You may need to readjust brightness after the
LCD TV warms up.
COLOR. Adjusts the color saturation making
colors more intense.
TINT. Adjusts the color of flesh tones.
RESET. Resets picture settings to the factory
default.
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Chapter 3: Adjusting Your LCD TV Settings
OSD Menu Description
AUDIO
CH
SETUP
CH
AUDIOAUDIO
VOLUME 64
MUTE OFF
BASS 50
TREBLE 45
BALANCE 0
SOUND STEREO
AVL ON
SETUPSETUP
LANGUAGE ENGLISH
OSD POSITION
VOLUME. Turns volume up or down.
MUTE. Turns the sound on and off.
BASS. Adjusts the bass.
TREBLE. Adjusts the treble.
BALANCE. Adjusts the balance level between
the speakers.
SOUND. Changes the sound output for
TV programs. Switch between Stereo, Sap
(Second Audio Program), or Mono for audio
simulcasts. The TV program must support the
output option.
AVL. Automatic volume leveling keeps volume
levels the same between different programs.
Language. Changes the language of the OSD
menu. Choose between English, French, or
Spanish.
OSD POSITION. Adjusts the position of the OSD
within the display image.
OPTIONS
CH
24
OPTIONSOPTIONS
CAPTION/TEXT CC 1
CAPTIONS EZ MUTE
KEY LOCK OFF
PARENTAL
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CAPTION/TEXT. Selects the closed captioning
text option.
CAPTIONS. Turns captioning on and off.
EZ MUTE automatically turns captioning on
when your LCD TV is muted.
KEY LOCK. Locks out all buttons on the front of
your LCD TV except the power button. When this
option is on, you need to use the remote control
to control your LCD TV.
PARENTAL. Activates parental controls. You
need the remote control to use this option.
For more information, see “PARENTAL” on
page 25 and “Using parental controls” on
page 27.
OSD Menu Description
Using the OSD
PARENTAL
CH
PARENTAL BLOCKPARENTAL BLOCK
MPAA UNBLOCKED
AGE BLOCK TO SET:
CONTENT BLOCK TO SET:
SET CODE TO SET:
LOCK ON/OFF OFF
MPAA. Set parental controls to follow current
MPAA movie rating guidelines:
G (general audience)
PG (parental guidance suggested)
PG-13 (children 13 years of age and older)
R (mature audience)
NC-17 (no one under 17 years of age)
X (no one under 17 years of age)
AGE BLOCK. Set parental controls to follow
current TV rating guidelines.
For children:
TV-Y (all children)
TV-Y7 (older children)
For general:
TV-G (general audience)
TV-PG (guidance suggested)
TV-14 (strongly cautioned)
TV-MA (mature audience)
CONTENT BLOCK. Set parental controls to
block programming based on content:
DIALOGUE (sexual dialog)
LANGUAGE (adult language)
SEX SCENE (sexual situations)
VIOLENCE (violence)
F VIOLENCE (fantasy violence)
SET CODE. Changes the password that
accesses the parental submenu.
LOCK ON/OFF. Turns parental controls on and
off.
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Chapter 3: Adjusting Your LCD TV Settings
Setting the sleep timer
The sleep timer lets you set a time delay to turn off your LCD TV automatically.
To set the sleep timer using the remote control:
1 Press the SLEEP button on the remote control. The sleep timer appears in
the upper-right corner of your screen.
2 Press the SLEEP button one or more times to select the time you want.
To turn off the sleep timer using the remote control:
■ Press the SLEEP button repeatedly until ___ appears.
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Using parental controls
The parental controls feature prevents viewers from watching programs that
are not age-appropriate, such as programs containing violence or adult
language.
The LOCK ON/OFF option in the OSD must be ON for parental controls to be
in effect.
You can set parental control locks using:
■ MPAA
■ Age Block
■ Content Block
To set the parental controls using MPAA:
1 Press the MENU button on remote control to open the OSD. 2 Press the and buttons to select the OPTIONS menu, then press OK to
open the menu.
Using the OSD
CH
CAPTION/TEXT CC 1
CAPTIONS EZ MUTE
KEY LOCK OFF
PARENTAL
OPTIONSOPTIONS
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Chapter 3: Adjusting Your LCD TV Settings
3 Press the and buttons to select the PARENTAL sub-menu, then press
the button to open the sub-menu.
CH
PARENTAL BLOCKPARENTAL BLOCK
MPAA UNBLOCKED
AGE BLOCK TO SET:
CONTENT BLOCK TO SET:
SET CODE TO SET:
LOCK ON/OFF OFF
4 Use the number pad to enter your password when prompted. If you have
not set a password, enter 0000. For more information about setting a
password, see “Setting a password” on page 33.
ENTER CODE
- - - -
5 Press the and buttons to select the MPAA option, then press the
button to change the settings.
28
This option lets you block the following MPAA movie ratings:
■ G (general audience)
■ PG (parental guidance suggested)
■ PG-13 (recommended for children 13 years of age and older)
■ R (mature audience)
■ NC-17 (no one under 17 years of age)
■ X (no one under 17 years of age)
6 Press EXIT when you are finished making changes to this option.
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Using the OSD
To set the parental controls using AGE BLOCK:
1 Press the MENU button on remote control to open the OSD. 2 Press the and buttons to select the OPTIONS menu, then press OK to
open the menu.
CH
CAPTION/TEXT CC 1
CAPTIONS EZ MUTE
KEY LOCK OFF
PARENTAL
OPTIONSOPTIONS
3 Press the and buttons to select the PARENTAL sub-menu, then press
the button to open the sub-menu.
CH
PARENTAL BLOCKPARENTAL BLOCK
MPAA UNBLOCKED
AGE BLOCK TO SET:
CONTENT BLOCK TO SET:
SET CODE TO SET:
LOCK ON/OFF OFF
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Chapter 3: Adjusting Your LCD TV Settings
4 Use the number pad to enter your password when prompted. If you have
not set a password, enter 0000. For more information about setting a
password, see “Setting a password” on page 33.
ENTER CODE
- - - -
5 Press the and buttons to select the AGE BLOCK option menu, then
press the button to open the option menu.
CH
GENERAL UNBLOCKED
CHILDREN UNBLOCKED
AGE BLOCKAGE BLOCK
6 Press the and buttons to select each option, then press the button
to change the settings.
This option menu lets you block children and general TV program ratings.
7 Press EXIT when you are finished making changes to this option.
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Using the OSD
To set the parental controls using CONTENT BLOCK:
1 Press the MENU button on remote control to open the OSD. 2 Press the and buttons to select the OPTIONS menu, then press OK to
open the menu.
CH
CAPTION/TEXT CC 1
CAPTIONS EZ MUTE
KEY LOCK OFF
PARENTAL
OPTIONSOPTIONS
3 Press the and buttons to select the PARENTAL sub-menu, then press
the button to open the sub-menu.
CH
PARENTAL BLOCKPARENTAL BLOCK
MPAA UNBLOCKED
AGE BLOCK TO SET:
CONTENT BLOCK TO SET:
SET CODE TO SET:
LOCK ON/OFF OFF
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Chapter 3: Adjusting Your LCD TV Settings
4 Use the number pad to enter your password when prompted. If you have
not set a password, enter 0000. For more information about setting a
password, see “Setting a password” on page 33.
ENTER CODE
- - - -
5 Press the and buttons to select the CONTENT BLOCK option menu,
then press the button to open the option menu.
CH
CONTENT BLOCKCONTENT BLOCK
DIALOGUE UNBLOCKED
LANGUAGE UNBLOCKED
SEX SCENE UNBLOCKED
VIOLENCE UNBLOCKED
F VIOLENCE UNBLOCKED
NO RATING UNBLOCKED
6 Press the and buttons to select each option, then press the button
to select
This option menu lets you block programs by content:
■ DIALOGUE (sexual dialog)
BLOCKED or UNBLOCKED.
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■ LANGUAGE (adult language)
■ SEX SCENE (sexual situations)
■ VIOLENCE (general violence)
■ F VIOLENCE (fantasy violence)
■ NO RATING
7 Press EXIT when you are finished making changes to this option.
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Setting a password
You control access to the parental controls with a password. The default
password is 0000. You can change the password to any four-digit number.
1 Press the MENU button on remote control to open the OSD. 2 Press the and buttons to select the OPTIONS menu, then press OK to
open the menu.
Using the OSD
CH
CAPTION/TEXT CC 1
CAPTIONS EZ MUTE
KEY LOCK OFF
PARENTAL
OPTIONSOPTIONS
3 Press the and buttons to select the PARENTAL sub-menu, then press
the button to open the sub-menu.
CH
PARENTAL BLOCKPARENTAL BLOCK
MPAA UNBLOCKED
AGE BLOCK TO SET:
CONTENT BLOCK TO SET:
SET CODE TO SET:
LOCK ON/OFF OFF
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Chapter 3: Adjusting Your LCD TV Settings
4 Use the number pad to enter your password when prompted. If you have
not set a password, enter 0000. If you have forgotten your password, enter
0117.
ENTER CODE
- - - -
5 Press the and buttons to select the SET CODE sub-menu, then press
the button to change the settings.
6 Use the number button pad to enter a new four-digit password when
prompted.
ENTER CODE
- - - -
7 Use the number button pad to re-enter the new four-digit password when
prompted.
REPEAT CODE
- - - -
34
8 Press EXIT to close the OSD.
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Maintenance and
Troubleshooting
Read this chapter to learn how to maintain and
troubleshoot your LCD TV.
4
35
Chapter 4: Maintenance and Troubleshooting
Cleaning and maintenance
Cleaning the screen
■ Do not use substances such as glass cleaners, solvents, and thinners.
■ The screen of your LCD TV has been specially treated. Wipe the surface
gently using only a cleaning cloth or a soft, lint-free cloth.
■ If the surface is particular dirty, use a soft cloth and water to clean the
screen. Squirt a little water on the cloth (never directly on the screen), then
wipe the screen with the cloth.
Warning The screen of your LCD TV is made of specially coated
glass and can be scratched or damaged by abrasive or
ammonia-based window cleaners.
Scratches on the bezel or glass are not covered by your
warranty.
■ Do not scratch or hit the surface of the screen with your fingers or any
hard objects.
Cleaning the exterior
■ Your LCD TV is cooled by air circulated through the vents on the case, so
keep the vents free of dust. With your LCD TV turned off and unplugged,
brush the dust away from the vents with a damp cloth. Be careful not to
drip any water into the vents. Do not attempt to clean dust from the inside
of your LCD TV.
■ Do not use abrasive or solvent cleaners because they can damage the finish
on components.
■ Do not allow any excessive water or moisture to come into contact with
the surface of your LCD TV. If water or moisture gets inside your LCD TV,
operating problems and electrical and shock hazards may result.
■ Do not scratch or hit the cabinet with your fingers or any hard objects.
■ Do not place articles made from rubber or PVC near the cabinet for any
extended periods of time.
36
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Troubleshooting
Use the following information to solve common problems.
You cannot see a picture
■ Make sure that the power cord is plugged into a grounded electrical outlet.
■ Make sure that the power button is turned on.
■ Make sure that the selected video input source is connected to a working
component.
You see a distorted picture or hear unusual sound
■ You may be getting interference from electrical appliances, cars,
motorcycles, or fluorescent lights. Try moving your LCD TV to another
location.
The color is abnormal
■ Make sure that the input source cable is connected securely and correctly
to your LCD TV.
Troubleshooting
The picture has abnormal patterns
■ Make sure that the input source cable is attached securely and correctly.
■ Make sure that the video input source is within the range of your LCD TV.
Compare the video input source’s specifications with your LCD TV
specifications.
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37
Chapter 4: Maintenance and Troubleshooting
You can see a picture but you cannot hear sound
■ Make sure that the volume is not turned down.
■ Make sure that the sound is not muted.
■ Make sure that your audio input source cables are connected securely and
correctly.
The LCD TV has pixels that are always bright, dark, or colored
■ Your LCD TV is manufactured using an extremely high level of precision
technology. However, sometimes some pixels of your LCD TV may not
display correctly. Pixel defects within industry specifications are inherent
to this type of product and do not constitute a defective product.
You see “noise” or “trash” on the screen
■ When your LCD TV’s digital capabilities exceed a digital broadcast signal,
the signal is up-converted (increased) to match your LCD TV’s display
capabilities. Up-converting can cause noise or trash.
Screen brightness is diminished
■ Video display devices experience degradation of brightness over the life of
the device. Normal brightness degradation is not covered by your warranty.
Telephone support
If this troubleshooting information does not resolve your problem or if you
have other questions relating to your LCD TV, call our Service Center at
888-737-MyGW (6949).
For more information about Gateway, visit www.gateway.com
38
www.gateway.com
.
Safety,
Regulatory, and
Legal Information
Regulatory compliance
statements
United States of America
Federal Communications Commission (FCC)
Unintentional emitter per FCC Part 15
This device has been tested and found to comply with the limits for a
Cl ass B d igi tal device , pursua nt t o Par t 1 5 of the FCC r ule s. These li mit s
are designed to provide reasonable protection against harmful
interference in a residential installation.
A
39
Safety, Regulatory, and Legal Information
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference to radio and television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
■
Reorient or relocate the receiving antenna
■
Increase the separation between the equipment and receiver
■
Connect the equipment to an outlet on a different circuit from that to which the receiver is
connected
■
Consult the dealer or an experienced radio/TV technician for help.
Compliance Accessories: The accessories associated with this equipment are: shielded video cable
when an external monitor is connected. These accessories are required to be used in order to
ensure compliance with FCC rules.
FCC declaration of conformity
Responsible party:
Gateway Companies, Inc.
610 Gateway Drive, North Sioux City, SD 57049
(605) 232-2000 Fax: (605) 232-2023
Product:
■
GTW-L13M103 LCD TV
This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
Caution Changes or modifications not expressly approved by
Gateway could void the FCC compliance and negate your
authority to operate the product.
Canada
Industry Canada (IC) Unintentional emitter per ICES-003
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
apparatus as set out in the radio interference regulations of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage
radioélectrique édicté par Industrie Canada.
40
www.gateway.com
Regulatory compliance statements
California Proposition 65 Warning
Warning This product contains chemicals, including lead, known to
the State of California to cause cancer and/or birth defects
or reproductive harm.
Television antenna connectors protection (for
systems fitted with TV/cable TV tuner cards)
External television antenna grounding
If an outsi de a ntenna or c able sy ste m is t o be conn ect ed to your Gat eway PC , ma ke su re t hat t he
antenna or cable system is electrically grounded to provide some protection against voltage surges
and static charges.
Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information with regard to
proper grounding of the mast and supporting structure, grounding of the lead-in wire to an
antenna discharge unit, size of grounding conductors, location of antenna discharge unit,
connection to grounding electrodes, and requirements for the grounding electrode.
Lightning protection
For added protection of any Gateway product during a lightning storm or when it is left
unattended or unused for long periods of time, unplug the product from the wall outlet and
disconnect the antenna or cable system.
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41
Safety, Regulatory, and Legal Information
Power lines
Do not locate the antenna near overhead light or power circuits, or where it could fall into such
power lines or circuits.
Warning When installing or realigning an outside antenna system,
extreme care should be taken to keep from touching such
power lines or circuits. Contact with them could be fatal.
7
6
5
4
3
42
1
Antenna and satellite grounding
2
Reference Grounding component
1 Electric service equipment
2 Power service grounding electrode system (NEC Art 250, Part H)
3 Ground clamps
4 Grounding conductors (NEC Section 810-21)
5 Antenna discharge unit (NEC Section 810-20)
6 Ground clamp
7 Antenna lead-in wire
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Notices
Copyright © 2003 Gateway, Inc.
All Rights Reserved
14303 Gateway Place
Poway, CA 92064 USA
All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or
transmitted by any means or in any form, without prior consent in writing from Gateway.
The information in this manual has been carefully checked and is believed to be accurate. However, changes are
made periodically. These changes are incorporated in newer publication editions. Gateway may improve and/or
change products described in this publication at any time. Due to continuing system improvements, Gateway is
not responsible for inaccurate information which may appear in this manual. For the latest product updates,
consult the Gateway Web site at www.gateway.com
exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if
advised of the possibility of such damages.
In the interest of continued product development, Gateway reserves the right to make improvements in this
manual and the products it describes at any time, without notices or obligation.
Trademark Acknowledgments
1-800-GATEWAY, ActiveCPR, ALR, AnyKey, black-and-white spot design, CrystalScan, Destination, DestiVu, EZ
Pad, EZ Point, Field Mouse, Gateway 2000, Gateway Country, gateway.net, Gateway stylized logo, Perfect
Scholar, Solo, TelePath, Vivitron, stylized “G” design, and “You’ve got a friend in the business” slogan are
registered trademarks and black-and-white spotted box logo, GATEWAY, Gateway Astro, Gateway@Work,
Gateway Connected touch pad, Gateway Connected music player, Gateway Cyber:)Ware, Gateway
Education:)Ware, Gateway Flex Case, Gateway Gaming:)Ware, Gateway GoBack, Gateway Gold, Gateway
Learning:)Ware, Gateway Magazine, Gateway Micro Server, Gateway Money:)Ware, Gateway Music:)Ware,
Gateway Networking Solutions, Gateway Online Network (O.N.) solution, Gateway Photo:)Ware, Gateway
Professional PCs, Gateway Profile, Gateway Solo, green stylized GATEWAY, green stylized Gateway logo,
Gateway Teacher:)Ware, Gateway Video:)Ware, HelpSpot, InforManager, Just click it!, Learn@Gateway, Kids
BackPack, SERVE-TO-ORDER, Server Watchdog, the Spotted G Gateway Logo and the Spotted G Logo,
SpotShop, Spotshop.com, and Your:)Ware are trademarks of Gateway, Inc. Intel, Intel Inside logo, and Pentium
are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS, MS-DOS, and Windows
are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are
used for identification purposes only, and may be the trademarks or registered trademarks of their respective
companies.
. In no event will Gateway be liable for direct, indirect, special,
Notices
www.gateway.com
43
Safety, Regulatory, and Legal Information
44
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Index
A
accessories 7
adjust
brightness
color 23
contrast 23
OSD settings 22
sound 24
TV settings 23
antenna
connecting
antenna connection 10
audio and video connections 10
audio in connection 9, 10
23
20
B
back panel connections 10
batteries 5
installing 14
brightness 23
C
cable
CATV
5
TV antenna 6
cable kits 7
cable TV
connecting
CATV cable 5
channel up and down buttons 9
cleaning 36
exterior 36
screen 36
closed captioning 24
coaxial (RF) video 16
connecting 20
connection 10
color 23
composite (AV) 16, 17
connection 9, 10
20
connecting
antenna
cable TV 20
DVD player 17, 19
power cord 11
VCR 17, 19, 20
video camera 17, 19
connections
antenna
audio and video 9, 10
back panel 10
composite video 9, 10
power 10
S-Video 10
contrast 23
20
10
D
DVD player
connecting
17, 19
F
features 2
front controls 8
H
headphone jack 9
I
infrared remote sensor 9
Input button 9
K
Kensington lock slot 10
L
left and right buttons 22
M
maintenance 35, 36
Menu button 9, 22
45
O
OK button 9
on-screen display
see OSD
options menu
OSD 22
audio menu 24
brightness 23
channel menu 23
closed captioning 24
color 23
contrast 23
options menu 24
parental menu 25
picture menu 23
setup menu 24
24, 25
P
parental controls 24
setting 27, 29, 31
password 28, 30, 32, 34
setting 33
picture menu 23
power 10
power button 9
power cord 6
connection 11
status LED 9
support 38
S-Video 16
connecting 19
connection 10
T
troubleshooting 35, 37
turning on TV 11
TV antenna cable 6
U
up and down buttons 22
V
VCR
connecting
video camera
connecting
video connections
types of
video menu 23
volume up and down buttons 9
17, 19, 20
17, 19
16
R
remote control 5
buttons 13
installing batteries 14
S
safety 3
Service Center 38
setting up
safety precautions
setup menu 24
sleep timer 26
setting 26
turning off 26
sound menu 24
46
3
MAN MON LG 13" LCD TV GDE R0 9/03
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