Pub. 42004-527AQG
ATTENTION
WARNING
WARNING
GAI-TRONICS® CORPORATION
A H U B B E L L C O M P A N Y
HUBBCOM™ GSC1000/GSC2000 Desktop/Wall-Mount
Smart Controller Quick Installation Guide
Important Safety Instructions
Read, follow, and retain instructions—All safety and operating instructions should be read and followed before operating
the unit. Retain instructions for future reference.
Heed warnings—Adhere to all warnings on the unit and in the operating instructions.
Attachments—Attachments not recommended by the product manufacturer should not be used, as they may cause
hazards.
Servicing—Do not attempt to service this unit by yourself. Opening or removing covers may expose you to dangerous
voltage or other hazards. Refer all servicing to qualified service personnel.
—Install equipment without modification and according to all applicable local, national and
international electrical codes. North America - Consult the National Electrical Code (NFPA
70), Canadian Standards Association (CSA 22.1), and local codes for specific requirements
regarding your installation. Class 2 circuit wiring must be performed in accordance with NEC
725.55.
These enclosures must be installed by trained, qualified and competent personnel. Installation must comply with state and
national regulations, as well as safety practices for this type of equipment.
—In 24 V dc systems: Under NO condition should this equipment be operated from a battery
charger without the batteries connected.
In 24 V dc systems, most chargers have an unloaded output of 35 to 45 volts that can quickly damage the equipment designed
for nominal 24 volts. The maximum battery voltage should never exceed the maximum specified input voltage.
—Do not disconnect equipment while energized.
Ensure proper grounding to protective earthing.
General Information
This guide covers the installation of the HUBBCOM™ Desktop/Wall-Mount Smart Controller, Models GSC1000 and
GSC2000. The Model GSC1000 Smart Controller is equipped with a handset and is only configured for horizontal
(landscape) installations. The Model GSC2000 Smart Controller is not equipped with a handset and can be configured for
vertical (portrait) or horizontal (landscape) use (see Figure 1). See the GAI-Tronics website at https://www.gai-tronics.com
for, system specifications, warranty information, and the HUBBCOM™ Smart Controller Configuration App.
Service and Spare Parts
If the equipment requires service or spare parts, contact your Regional Service Center for assistance. If service is required, a
return authorization number (RA#) will be issued. Equipment should be shipped prepaid to GAI-Tronics with a return
authorization number and a purchase order number. If the equipment is under warranty, repairs or a replacement will be made
in accordance with GAI-Tronics’ warranty policy. Please include a written explanation of all defects to assist our technicians
in their troubleshooting efforts. Call 800-492-1212 inside the USA or 610-777-1374 outside the USA for help with
identifying the Regional Service Center closest to you.
Installation
The HUBBCOM™ Model GSC1000 and Model GSC2000 can be wall mounted or used as desktop units.
GAI-Tronics Corporation 3030 Kutztown Road Reading, PA 19605 USA
610-777-1374 800-492-1212 Fax: 610-796-5954
VISIT WWW.GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
Pub. 42004-527AQG
HUBBCOM™ GSC1000/GSC2000 Desktop/Wall-Mount Smart Controller Quick Installation Guide Page 2 of 4
Figure 1. HUBBCOM
™
Model GSC1000 (horizontal) and Model GSC2000 (vertical) Smart Controllers
Desktop Units
The HUBBCOM™ Smart Controller can be used as a desktop station by installing the included kickstand (see Figure 2).
Handset units must be setup horizontally. Hands-free units can be configured vertically or horizontally (based on
programming).
1.
Remove the cable termination cover and set it aside.
2.
Complete the necessary cable terminations as described in the Wiring section.
3. Route the terminated wires through the half round access holes and secure with a ty-wrap using the integrated anchors.
4.
Replace the cable termination cover by hooking the two tabs into the slots and rotating the cover downward until it clicks
into place.
5.
Install the kickstand. The kickstand provides four positions in both orientations to suit the situation where it will be used
(see Table 1 and Figure 4).
1. Determine the orientation of the unit.
2.
Insert one side of the kickstand with the flange properly oriented into the desired position in the rear cutout (see
Figure 4).
3. Press the other side into place and compress firmly to snap it into place.
Table 1. Smart Controller Kickstand Positions
Orientation/
Position
Horizontal
Models
GSC1000 &
GSC2000
Vertical
Model
GSC2000
Figure 2. Smart Controller Kickstand
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1
(flange up)
2
(flange up)
2
(flange down)
3
(flange up)
75° 75°
60° 60°
45° 45°
30° 30°
Pub. 42004-527AQG
HUBBCOM™ GSC1000/GSC2000 Desktop/Wall-Mount Smart Controller Quick Installation Guide Page 3 of 4
Wall Mounting
HUBBCOM™ Smart Controllers can be wall mounted on a single or
double gang electrical box or directly mounted to a wall surface
using wall anchors or toggle bolts.
Single or double gang electrical box mounting:
1. Orient the wall-mount bracket (see Figure 3) over the electrical
box with the small flanges on top and the large flanges on the
bottom.
2.
Use #8-32 flathead machine screws (not included) to attach the
mounting bracket to the electrical box using holes A-A for a
double gang (four screws), or B-B for a single gang electrical
box (two screws).
3.
Feed the cable(s) in the electrical box through the mounting
bracket center hole.
4.
Remove and discard the cable termination cover from the back
of the unit.
5.
Remove the two #8 × ½-inch mounting bracket screws from the
Figure 3. Smart Controller Wall-Mount Bracket
bottom of the rear panel and set aside (see Figure 4).
6. Complete the necessary cable terminations per the instructions in the Wiring section below.
7. With the proper orientation for the unit’s configuration, angle the unit to hook it onto the top flange brackets (D-D or E-E,
see Figure 4), then rotate and slide it downward until it rests on the mounting bracket.
8. Secure the unit to the support bracket using the two #8 × ½-inch screws previously removed by screwing them into the
unit’s chassis through the holes in the bottom flanges.
Surface mounting with toggle bolts or wall anchors:
1. Orient the support bracket on the wall with the small
flanges on top and the large flanges on the bottom.
Suggested mounting height is 48 inches from the floor
to the bottom of the mounting bracket.
2.
Mark the locations (C) for the four wall anchors or
toggle bolts (not included) and the area in the center of
the bracket where the cable(s) will come through the
wall using the support bracket as a template (see Figure
3).
3. Drill the necessary holes for the toggle bolts or wall
anchors and cut or drill a hole in the center area for the
Smart Controller’s cables.
4.
Attach the mounting bracket to the wall using toggle
bolts or wall anchors (not included).
5.
Bring the cable(s) out through the support bracket
center cutout.
6.
Remove and discard the cable termination cover from
the back of the unit.
7.
Remove the two #8 × ½-inch mounting bracket screws
Figure 4. HUBBCOM™ Smart Controller—Rear View
from the bottom of the rear panel and set aside (see Figure 4).
8. Complete the necessary cable terminations per the instructions in the Wiring section below.
9. With the proper orientation for the unit’s configuration, angle the unit to hook it onto the top flange brackets (D-D or E-E,
see Figure 4), then rotate and slide it downward until it rests on the mounting bracket.
10. Secure the unit to the support bracket using the two #8 × ½-inch screws previously removed by screwing them up into the
unit’s chassis through the holes in the bottom flanges.
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Pub. 42004-527AQG
Table 3. Terminal Block TB2—RS-485 and External Speaker
Purpose
Term-Block Pin
Label
RS485 Ground
TB2-1
GND
RS485 B
TB2-2
RS485B
RS485 A
TB2-3
RS485A
External Speaker −
TB2-4
SPKR−
External Speaker +
TB2-5
SPKR+
Table 4. Terminal Block TB3—24 V DC Power
Purpose
Term-Block Pin
Label
24 V dc Positive
TB3-1
+24V
Ground
TB3-2
GND
Table 2. Terminal Block TB1—RTU I/O
Purpose
Term-Block Pin
Label
RTU Input One Ground
TB1-1
GND
RTU Input One
TB1-2
IN1
RTU Input Two Ground
TB1-3
GND
RTU Input Two
TB1-4
IN2
RTU Output 1 +
TB1-5
OUT1+
RTU Output 1 −
TB1-6
OUT1(−)
RTU Output 2 −
TB1-7
OUT2(−)
RTU Output 2 +
TB1-8
OUT2+
HUBBCOM™ GSC1000/GSC2000 Desktop/Wall-Mount Smart Controller Quick Installation Guide Page 4 of 4
Wiring
Hubbcom™ Smart Controllers are equipped with quick release terminal blocks that accept 16–24 AWG wires. Wires can be
released from the terminal block by pressing the quick release button above the terminal.
Handset
1. Plug the RJ-12 handset connector into the RJ-12 jack on the back of the unit.
2. Wall-mount installations—Tuck the handset cord into the channel provided for it to provide strain relief for the RJ-12
plug.
RTU Input/Output
Terminal Block TB1 is for optional RTU I/O (Remote
Terminal Unit Input/Output) functionality. Complete
the following steps to terminate the RTU I/O cables:
1. Install appropriately sized ferrules onto the wire
ends.
2. Insert each wire into the correct quick release
terminal (see Table 2).
RS-485 and External Speaker Connections
Terminal Block TB2 is for optional RS-485 and
external speaker connections. Complete the following
steps to terminate the RS-485 and external speaker
connections:
NOTE: External 24 V dc power is required for
stations with external speaker hook-ups.
1. Install appropriately sized ferrules onto the wire
ends.
2. Insert each wire into the correct quick release
terminal (see Table 3).
Ethernet
1. Terminate the Category 5 or better Ethernet cable
with an RJ-45 plug per standard T568B.
2. Plug the Ethernet cable into RJ-45 jack J4 on the
back of the Smart Controller (See Figure 4).
24 V DC Power
24 V dc power can be used in place of POE and must
be used for units requiring an external speaker hookup. Complete the following steps to terminate the 24
V dc power source to the smart controller:
1. Install ferrules onto the wire ends.
2. Insert each wire into the correct quick release
terminal (see Table 4).
Approvals
Compliance to Standard ................................................................................................................................ FCC CFR 47 Part 15
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own
expense.
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Warranty
Equipment. GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any
GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall
comply with the then-current product specifications and product literature, and if applicable, shall be fit
for the purpose specified in the agreed-upon quotation or proposal document. If (a) Seller’s goods prove
to be defective in workmanship and/or material under normal and proper usage, or unfit for the purpose
specified and agreed upon, and (b) Buyer’s claim is made within the warranty period set forth above,
Buyer may return such goods to GAI-Tronics’ nearest depot repair facility, freight prepaid, at which time
they will be repaired or replaced, at Seller’s option, without charge to Buyer. Repair or replacement shall
be Buyer’s sole and exclusive remedy. The warranty period on any repaired or replacement equipment
shall be the greater of the ninety (90) day repair warranty or one (1) year from the date the original
equipment was shipped. In no event shall GAI-Tronics warranty obligations with respect to equipment
exceed 100% of the total cost of the equipment supplied hereunder. Buyer may also be entitled to the
manufacturer’s warranty on any third-party goods supplied by GAI-Tronics hereunder. The applicability
of any such third-party warranty will be determined by GAI-Tronics.
Services. Any services GAI-Tronics provides hereunder, whether directly or through subcontractors,
shall be performed in accordance with the standard of care with which such services are normally
provided in the industry. If the services fail to meet the applicable industry standard, GAI-Tronics will
re-perform such services at no cost to buyer to correct said deficiency to Company's satisfaction provided
any and all issues are identified prior to the demobilization of the Contractor’s personnel from the work
site. Re-performance of services shall be Buyer’s sole and exclusive remedy, and in no event shall GAITronics warranty obligations with respect to services exceed 100% of the total cost of the services
provided hereunder.
Warranty Periods. Every claim by Buyer alleging a defect in the goods and/or services provided
hereunder shall be deemed waived unless such claim is made in writing within the applicable warranty
periods as set forth above. Provided, however, that if the defect complained of is latent and not
discoverable within the above warranty periods, every claim arising on account of such latent defect shall
be deemed waived unless it is made in writing within a reasonable time after such latent defect is or
should have been discovered by Buyer.
Limitations / Exclusions. The warranties herein shall not apply to, and GAI-Tronics shall not be
responsible for, any damage to the goods or failure of the services supplied hereunder, to the extent
caused by Buyer’s neglect, failure to follow operational and maintenance procedures provided with the
equipment, or the use of technicians not specifically authorized by GAI-Tronics to maintain or service the
equipment. THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE IN LIEU OF AND
EXCLUDE ALL OTHER WARRANTIES AND REMEDIES, WHETHER EXPRESS OR IMPLIED BY
OPERATION OF LAW OR OTHERWISE, INCLUDING ANY WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Return Policy
If the equipment requires service, contact your Regional Service Center for a return authorization number
(RA#). Equipment should be shipped prepaid to GAI-Tronics with a return authorization number and a
purchase order number. If the equipment is under warranty, repairs or a replacement will be made in
accordance with the warranty policy set forth above. Please include a written explanation of all defects to
assist our technicians in their troubleshooting efforts.
Call 800-492-1212 (inside the USA) or 610-777-1374 (outside the USA) for help identifying the
Regional Service Center closest to you.
(Rev. 10/06)
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