• This manual has been authored with simplified grammar, to meet the needs of international users.
• The operator of this equipment must read and follow the descriptions in this manual. Wrong operation or maintenance can cancel the warranty or cause injury.
• Do not copy any part of this manual without written permission from FURUNO.
• If this manual is lost or worn, contact your dealer about replacement.
• The contents of this manual and equipment specifications can change without notice.
• The example screens (or illustrations) shown in this manual can be different from the screens you
see on your display. The screens you see depend on your system configuration and equipment
settings.
• Save this manual for future reference.
• Any modification of the equipment (including software) by persons not authorized by FURUNO will
cancel the warranty.
• Windows, Internet Explorer, SmartScreen and Windows Media are either registered trademarks or
trademarks of the Microsoft Corporation in the United States and/or other countries.
• Quick Time is a trademark of Apple Inc.
• Mozilla and FireFox are registered trademarks or trademarks of Mozilla Foundation.
• Real Player is a registered trademark or trademark of RealNetworks, Inc.
• All brand and product names are registered trademarks, trademarks or service marks of their respective holders.
• “MV”, “Multi voice”, “MSISDN” and “MS-ISDN” require a contract with provider. See our FURUNO
web site (www.furuno.com) for details.
How to discard this product
Discard this product according to local regulations for the disposal of industrial waste. For disposal
in the USA, see the homepage of the Electronics Industries Alliance (http://www.eiae.org/) for the
correct method of disposal.
How to discard a used battery
Some FURUNO products have a battery(ies). To see if your product has a battery, see the chapter
on Maintenance. Follow the instructions below if a battery is used. Tape the + and - terminals of
battery before disposal to prevent fire, heat generation caused by short circuit.
In the European Union
The crossed-out trash can symbol indicates that all types of batteries
must not be discarded in standard trash, or at a trash site. Take the
used batteries to a battery collection site according to your national
legislation and the Batteries Directive 2006/66/EU.
In the USA
The Mobius loop symbol (three chasing arrows) indicates that Ni-Cd
and lead-acid rechargeable batteries must be recycled. Take the used
batteries to a battery collection site according to local laws.
In the other countries
Ni-CdPb
Cd
There are no international standards for the battery recycle symbol. The number of symbols can
increase when the other countries make their own recycle symbols in the future.
i
SAFETY INSTRUCTIONS
Read these safety instructions before you operate the equipment.
Indicates a condition that can cause death or serious injury if
WARNING
CAUTION
Warning, Caution
not avoided.
Indicates a condition that can cause minor or moderate injury if
not avoided.
Prohibitive Action
Mandatory Action
WARNING
Do not open the equipment.
This equipment uses high voltage that can
cause electrical shock.
Only qualified persons can work inside
the equipment.
Turn off power at switchboard if the
something is dropped inside the
equipment.
Fire or electrical shock can result if the
power remains on.
Turn off power at switchboard if the
equipment is emitting smoke or fire.
Fire or electrical shock can result if the
power remains on.
Turn off power at switchboard
immediately if you feel the equipment
is not working properly.
Fire or electrical shock can result if the
power remains on.
CAUTION
Do not dissasemble or modify the
equipment.
Fire, electrical shock or bodily injury
can result.
Do not operate the equipment with
wet hands.
Fire or electrical shock can result.
Keep the equipment away from rain,
water and water splash.
Fire or electrical shock can result if water
gets into the equipment.
Use the correct fuse.
Use of a wrong fuse can cause fire.
Do not place liquid-filled containers
on the top of the equipment.
For or electrical shock can result
ii
SAFETY INSTRUCTIONS
WARNING
Do not approach the radome closer
than 1.4 m (FELCOM 500) or 0.7 m
The glass of an LCD panel breaks
easily. Handle the LCD carefully.
CAUTION
(FELCOM 250) when it is transmitting.
The radome emits radio waves which
Injury can result if the glass breaks.
can be harmful to the human body,
particularly the eyes.
RF power dendity
on antenna aperture
100W/m
25W/m
10W/m
2
2
2
FELCOM500
distance
-
0.5 m
1.4 m
FELCOM250
distance
-
0.4 m
0.7 m
Warning Labels
Warning labels are attached to the equipment. Do not remove the labels. If a label is lost or damaged,
contact a FURUNO dealer abouit relplacement.
WARNING
To avoid electrical shock, do not
remove cover. No user-serviceable
parts inside.
INDEX ......................................................................................................................... IN-1
vii
FOREWORD
A Word to the Owner of the FURUNO FELCOM 250/500
Congratulations on your choice of the FURUNO FELCOM 250/500 Inmarsat Fleetbroadband Ship
Earth Station. We are confident you will see why the FURUNO name has become synonymous
with quality and reliability.
Since 1948, FURUNO Electric Company has enjoyed an enviable reputation for quality marine
electronics equipment. This dedication to excellence is furthered by our extensive global network
of agents and dealers.
This equipment is designed and constructed to meet the rigorous demands of the marine environment. However, no machine can perform its intended function unless operated and maintained
properly. Please carefully read and follow the recommended procedures for operation and maintenance.
We would appreciate hearing from you, the end-user, about whether we are achieving our purposes. Thank you for considering and purchasing FURUNO equipment.
Features
The FELCOM 250/500 consists of an antenna unit, communication unit, and a handset. The FELCOM 250/500 provides telephone, facsimile and data services.
The main features of the FELCOM 250/500 are:
• Conforms to the following standards: INMARSAT Fleetbroadband SDM, IEC 60945 (Ed. 4), IEC
60529 (Ed. 2), IEC 61162-1 (Ed. 2)
• SIM card based billing
• Voice communication: 4 kbps AMBE+2 or 3.1kHz Audio
Note: ISDN UDI/RDI data streaming and IP packet communication can incur high costs depending on communication time. Note that unexpectedly high costs could occur.
viii
FOREWORD
Software Information
This product includes software to be licensed under the GNU General Public License (GPL),
GNU Lesser General Public License (LGPL), BSD, Apache, MIT and others. The program(s) is/are
free software(s), and you can copy it and/or redistribute it and/or modify it under the terms of the
GPL or LGPL as published by the Free Software Foundation. Please access to the following URL if
you need source codes: https://www.furuno.co.jp/contact/cnt_oss.html
This product uses the software module that was developed by the Independent JPEG Group.
France Telecom - TDF - Groupe des Ecoles des Telecommunications Turbo codes patents
Antenna unit
FB-1500 (FELCOM 500)
FB-1250 (FELCOM 250)
LAN(4)
IP Handset
FB-8000
Communication unit
FB-2000
Incoming indicator
12-24 VDC
C100-115/
200-230V
AC-DC
Power supply
PR-240
NMEA
Normal Close
RS-232C
Environmental Category
TEL(4)
FB-3000
PC
Network Equipment
(See Caution on next page.)
G3 facsimile
Analog telephone
Analog telephone
Analog telephone
Navigation equipment
External alarm
PC or Router
Antenna unit
Communication unit,
IP handset, etc.
To be installed in an exposed area
To be installed in a protected area
x
SYSTEM CONFIGURATION
Caution when connecting shipboard network to FELCOM 250/500
If the FELCOM 250/500 is connected to a shipboard network that has a data monitoring system
or the like, the FELCOM 250/500 can become unstable when the equipment in the network transmits large volumes of broadcast packets. If this type of shipboard network is connected to the FELCOM 250/500, consultation with the network system manager is necessary to provide measures
to ensure the FELCOM 250/500 operates stably.
An example of a system that transmits and receives large volumes of broadcast data is a data
monitoring system which has equipment that transfers large data (images, etc.) in short intervals.
One remedy is to connect a router (that is capable of handling large volumes of data) between the
shipboard network and the FELCOM 250/500.
xi
SYSTEM CONFIGURATION
This page is intentionally left blank.
xii
1.BASIC OPERATION
1.1Communication Unit and Handset overview
1.1.1Communication unit
Power switch
―
○
○
POWER
1.1.2Handset
SIM card slot
Inmarsat FleetBroadband
I
POWER1TX
READY
STATUS
234
POWER OFF BEFORE INSERTING
OR REMOVING SIM
SIM CARD INSIDE
Status lamps
POWER: Lights green when power is on.
READY: Lights green when a satellite is being tracked.
(Voice/Data communication available)
TX: Lights green when transmitting.
STATUS (1 - 4): Lights green when operating correctly.
Speaker
10
Screen
Place the bottom of the
handset in the cradle and
push until it locks in place.
1
3
4
1
4
7
*
. @
GHI
PQRS
CLR
ABC
2
JKL
5
TUV
8
0
3
6
9
#
DEF
MNO
WXYZ
6
9
2
Enter
5
7
8
11
Microphone
Cradle (Base)
1-1
1. BASIC OPERATION
NumberKey Function
1• Opens the [Sound] menu.
• Softkey (Lower left menu item button)
2• Opens the Contacts screen.
• Softkey (Lower right menu item button)
3S• Moves the cursor up.
• Increases the volume.
T• Moves the cursor down.
• Decreases the volume.
W• Moves the cursor left.
• Opens Incoming History.
X• Moves the cursor right
• Opens Outgoing History.
ENTER• When Information window is not displayed: Opens the Main Menu.
• When information window is displayed: Displays new information.
• Softkey: Execute content that appears at center bottom of screen.
4Opens [SMS] menu.
5Opens [Web top] menu.
6• Call
• Answers phone.
7CLR• Returns to the previous menu.
• Erases a number or letter.
8• Hangs up phone.
• Cancels operation.
• Long push: Restart handset.
91. @• Selects item corresponding to number.
2ABC
3DEF
4GHI
5JKL
6MNO
7PORS
8TUV
9WXYZ
0Enters phone number and text.
10*• Press once for (*) and twice for (+) at the transmit screen.
11#• Symbol (#)
• Enters phone number and text.
• Enters text.
• Enters text.
1-2
1.2SIM Card
Note: The FELCOM 250/500 uses only Inmarsat Fleetbroadband compatible SIM
cards.
Individual user information is stored on the SIM card. The system reads information
when the SIM card is inserted. The user registration number is saved on the SIM card,
and it is possible to transmit with different SIM cards from one terminal. In this case,
the transmission fees are charged to the person registered to the SIM Card. Contact
addresses can be saved on the SIM card.
There are 4 registration codes on the SIM card, [PIN1], [PUK1], [PIN2], [PUK2]. This
unit does not use the code [PIN2] and [PUK2]. Be sure to carefully write down the
[PIN1] and [PUK1] code numbers and do not lose or forget them.
PIN code
To prevent unauthorized use by a third party, there is a 4-8 digit PIN (Personal Identification Number) code. When the unit is turned on, the user will be prompted to enter
the PIN code. Enter the [PIN1] code. If the wrong code is entered 3 times, the system
will lock and the Communication Unit cannot be used.
1. BASIC OPERATION
PUK code
If the system locks, use the 8-digit PUK (PIN Unblocked Key) code to unlock the system. Use the code [PUK1]. If the wrong PUK code is entered 10 times, the SIM card
will cease operating. If this happens, contact the retailer of the SIM card.
Handling the SIM card
• Ensure the power is off before inserting/removing the SIM card.
• Do not touch the IC part of the SIM card.
IC
(gold)
• Always remove the SIM card by hand.
1-3
1. BASIC OPERATION
PUS
1.3Power On/Off
How to turn on
The POWER switch on the front panel of the Communication Unit switches all units of
the FELCOM 250/500 terminal on/off:
• IP Handset
• Communication Unit
• Antenna Unit
• Incoming Indicator (option)
1.By hand, loosen the two screws near the insertion slot on the front of the Communication Unit and remove the cover plate. The SIM card port is found underneath.
2.Insert the SIM card IC face down into the card port.
POWER OFF BEFORE INSERTING
POWER OFF BEFORE INSERTING
OR REMOVING SIM
SIM CARD INSIDE
PUSH EJECT
OR REMOVING SIM
SIM CARD INSIDE
PUSH EJECT
H EJECT
Reset button
(Service use only)
PUSH EJEC
To eject the SIM card, push it in with your finger.
3.Replace the cover unfastened at step 1.
4.Turn on the power switch on the Communication Unit. When the following screen
displays "V: Ready / 0" and "D: Not connected*" on the handset, communication
is possible. Wait approx. three minutes for this screen to display.
* If the handset’s IP
address is not set by
Not Connected
web software, “D: No
Permission” is shown.
Idle screen
Note 1: Usually, about 3 minutes is required for the above screen to display. If
there are obstacles or interference in the path of the satellite, more time may be
required.
Note 2: You may be asked for PIN code depending on SIM card settings. If password is required, go to step 5.
1-4
1. BASIC OPERATION
Emg
5.Press the Enter key to display the PIN code input screen.
6.Enter the 4- to 8-digit SIM PIN code, and press the Enter key.
7.Press the key.
If the PIN code is entered correctly, the idle screen appears on the handset. If entered wrong, the message “PIN code is invalid” appears.
8.To brighten the screen, press the S key while pressing the [0] key. To darken the
screen, press the T key while pressing the [0] key. The brilliance of the screen
can be adjusted from any screen.
Note: You call the 505 emergency calling with no PIN code.
If the PIN code is locked
If the wrong PIN code is entered three times consecutively, the current PIN number
becomes locked and the PUK screen looks like the one shown below. Do the procedure below to unlock the PIN code.
1.Press the Enter key to display the PUK code input screen.
2.Enter the SIM card PUK code. Press the Enter key.
3.Press T to select the [Input new PIN.] field then press the Enter key.
4.Enter the new PIN code then press the Enter key.
5.Press the key.
1-5
1. BASIC OPERATION
Handset and web software operational ability
The following operations are possible using the handset and Web software:
ItemHandsetWeb Software
PhoneYesNo
ContactsYesYes
SMS (Short Message Service)YesYes
Internet YesYes
Handset settingsYesYes (possible with SIP client setting, net-
Reception strength: Satellite receive signal strength shown by 8
bars.
Missed call: Appears when incoming call is missed. (When the
missed call indication feature is activated.)
New Message: Displays when a new SMS message arrives. (When
the message arrival notification features is activated.)
Alarm: Appears when there is a trouble in the same network.
Buzzer sounds.
Shows the current UTC time.
Elevation
Missed call
New message
Time
Alert information window
(Above window appears when unread
information exists.
Number in parentheses is number of items.)
*2: D: - - (Unavailable)
D: Not connected (Data line disconnected)
D: Connected (Data line connected)
D: No permission (No connection permission)
New alert
1-6
1.5Basic Operation of the Handset
1.5.1Main menu
The handset main menu has 9 items: [Web], [SMS], [SysMsg], [Display], [Contacts],
[Sound], [Device], [Setting], and [Info].
1.At the idle screen, press the Enter key to open the main menu.
Cursor (Light-blue highlight)
Select with the
corresponding key
1. BASIC OPERATION
2.Press W, S, X or T to select an icon in the menu. The selected icon is highlighted
in light-blue.
3.Press the Enter key to choose [Select]. The corresponding menu displays for the
selected item. For example, if you select [Display] at step 2, the following menu
appears.
1-7
1. BASIC OPERATION
4.In the selected menu, press S or T to choose a menu item, and press the Enter
key to open the item. Or press the corresponding number key for that item. The
item screen appears. As an example, the [Font size] menu is shown below.
5.Press S and T to select an item then press the Enter key. A pop-up window like
the one below appears for three seconds.
6.Press to close the menu.
1-8
1.5.2How to input characters
Input alphabet and numeric characters using the keys on the handset. Press the key
once to input a number, or press repeatedly to cycle through alphabet characters.
KeyAlphanumeric character (abAB mode)Character (1234 mode)
1., @, -, _, /, :, 1 1
2a, b, c, A, B, C, 22
3d, e, f, D, E, F, 33
4g, h, i, G, H, I, 44
5j, k, l, J, K, L, 55
6m, n, o, M, N, O, 66
7p, q, r, s, P, Q, R, S, 77
8t, u, v, T, U, V, 88
9w, x, y, z, W, X, Y, Z, 99
1. BASIC OPERATION
0Space, 0, symbols0
*~, ?, ,(comma),’, ! n/a
#• If characters are not fixed, cycle through
characters in reverse order.
• If the cursor is on a character, press to insert a line break.
.
Example of text input
For example, to enter "furuno" at the text input screen, do the following:
Available character count
Input mode
abAB: Alphabet
1234: Numeric
: Change input mode
1.With [abAB] selected in the lower right of the screen, press the 3 key three times.
Note: Press the CLR key to delete a character.
2.Press 8 two times.
3.Press 7 three times.
4.Press 8 two times.
5.Press 6 two times.
6.Press X.
To continue input with the same key, move the cursor right one space.
1-9
1. BASIC OPERATION
7.Press 6 three times.
Note: Press T for a line break at the end of a sentence, or # for a line break in
the middle of a sentence.
1.5.3How to edit text
Edit text at the text input screen.
How to correct text
1.At the text input screen, put the cursor at the beginning of the text to correct.
2.Press the CLR key. One character erases.
Note: To erase all characters to the right of the cursor, press and hold the CLR
key down.
3.Input the correct character(s).
How to copy or cut text
Copy (or cut) indicated text and paste into another message.
1.At the input screen, press the key to open the sub menu.
2.Press 1 (to Copy), or 2 (to Cut).
3.Place the cursor at the beginning of the text to copy or cut, and press the Enter
key.
4.Press X to move the cursor and highlight the desired text to copy or cut (maximum
192 characters).
Note: Press the CLR key to reselect the text to copy or cut.
Highlighted text
1-10
5.Press the Enter key. The text is copied to the clipboard (max.10 text items). If you
copy an 11th text item, the oldest text item is erased.
How to paste text
Paste text from the clipboard into a message.
1.Move the cursor to the position to paste the text.
2.Press the key to open the sub menu.
3.Press the 3 key to select [Paste].
The latest item is at the top of the list.
1. BASIC OPERATION
4.Press S or T to select the item to paste.
Note: To view the detailed information screen, with the item selected, press ,
1(Detail) in that order. Press to return to the clipboard.
5.Press the Enter key. Character appears at the location selected at step 1.
How to delete items from the clipboard
Delete one or all items from the clipboard as follows.
1.Open the clipboard screen. To delete one item, refer to step 2. To delete all items
go to step 3.
2.Press S or T to select the item to delete.
3.Press the key to open the submenu.
1-11
1. BASIC OPERATION
4.To delete one item, press 2 [Delete]. To delete all items press 3 [Delete all]. One
of the following confirmation screen appears:
[Delete] selected [Delete all] selected
5.Press S to select [Yes], and press the Enter key. When complete, the message
"Deleted" or "All deleted" displays.
1.6Data connection using Web software
Below are the procedures to connect to the internet. Refer to chapter 5 for how to activate the Web software and the details of data connection.
How to connect to the internet
Follow the procedure shown below to connect to the internet.
1.Click [Main] in the menu bar.
See “IMPORTANT NOTICES” (page i).
Menu Bar
㪁
*: Below will be shown when the equipment cannot connect to/disconnect from the
internet.
1-12
• “---” (cannot be used): When the equipment is not logged into the satellite sys-
tem.
• “No permission” (internet connection is not permitted): The IP address of PC is
not registered to the user list. (Refer to page 6-16 for the details.)
1. BASIC OPERATION
2.Click [Data connection] in the sub menu to show the data connection display.
3.Click the [Connect] button of the service to use.
When connecting, the message "Now connecting..." is displayed. When connected, the message "***connection success." appears.
4.Click [OK] to close the message.
When connected to the internet, the connection list is displayed as shown below.
5.Open the desired application software and begin data communication.
How to disconnect from the internet
Do the following to disconnect from the internet:
1.Click [Main] in the menu bar.
2.Click [Data connection] to show the [Data connection] screen.
3.Click [Disconnect] for the services to disconnect. When disconnecting, the message "Now disconnecting..." is displayed. When disconnected, the message
"***disconnection success." is displayed. (***: Service and application)
4.Click the [OK] button to close the message. The [Status] field displays "Not Connected", the [Operation] button shows "Connect".
1.7Password
Refer to the following table for information on passwords:
PasswordUse
HandsetOperation
password
Delete all items and display specific
*1
menus.
Password
Update
Refer to
paragraph 3.5.4.
SMS pass-
*1, *2
word
SIP passwordAuthentication password for SIP server.
When accessing SMS menu.Refer to
When you change the SIP password
you must also change the extension
line password to the same, by WEB
software.
paragraph 6.1.13.
Refer to
paragraph 3.5.3.
1-13
1. BASIC OPERATION
PasswordUse
Web
Software
*1
The factory set password is "01234567".
*2
SMS password for handset and web software is commonly used.
Log password *1
Administrator
password*1
SMS pass-
*1, *2
word
extension line
password
PPPoE password
When opening logs.Refer to
When logging in as administrator.Refer to
When opening SMS top menu. Refer to
When registering a new extension line.
Password is the same as handset SIP
password.
When connecting to the internet by PPPoE.
Password
Update
paragraph 5.9.1.
paragraph 6.1.13.
paragraph 6.1.13.
Refer to page 6-2.
See page 6-24.
How to enter the password
This section explains how to enter the operation password. When prompted for a
password, do the following:
1-14
1.Press the Enter key to open the password input screen.
3.Press the T key to select [OK], then press the Enter key.
Note: If the entered password is wrong, the message "Incorrect" appears. Enter
the correct password.
2.HANDSET OPERATIONS
2.1Handset
You can call someone on land or ship-to-ship from the handset. This unit allows the
handset to be used at the same time as the internet.
2.1.1How to make a call
There are three methods to make a call:
1) Enter the number of the party to call
2) Select a number from the call History
3) Select a number from the Contacts list
You can call someone on the idle screen indicated "V: Ready / 0".
How to enter a number
To enter a number from the handset, do the following:
1.Remove the handset from the cradle, and enter the number from the idle screen:
XXXXXX
Land: [00], country code, subscriber number.
Ship-to-ship (Inmarsat terminal): [00], [870] (ocean area code), Inmarsat Fleet-
broadband number.
Internal call: 4 digit inter-line number
Note 1: To erase a number that is entered wrong, press the CLR key.
Note 2: There are two voice services, “4kbps AMBE+2” and “3.1kHz Audio”. Se-
lect the service to use by entering [1][*] or [2][*] before the phone number. If nothing is input before the number, “4kpbs AMBE+2” is used by default. Depending on
SIM card contract, “3.1kHz Audio” cannot be used. Contact the company which
issues your SIM card for details.
2-1
2. HANDSET OPERATIONS
Service ChargeSelection Method
4kbps AMBE+2
(Standard quality)
3.1kHz Audio
(High quality)
Low cost[1][*] + subscriber number
High cost[2][*] + subscriber number
Display on idle
screen
Voice
Fax
2.Press the key or press the Enter key to send the call. The indication shown
below appears on the screen.
Note: If connection fails, the message "Can’t connect" appears.
XXXXXXXXXXXXXX
3.Complete the conversation.
During conversation, the duration of the communication time is counted and displayed on screen (in seconds).
XXXXXX
Connection time
4.Press the key or replace the handset in the cradle to end the call. The duration of the call is indicated in the display for three seconds and the idle screen appears.
XXXXXX
2-2
Note: To make a telephone call from land to the Inmarsat Terminal FELCOM 250/500,
dial the identification code of the telephone carrier, [870] (ocean area code) then the
Inmarsat number.
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