ASSURANCEPROGRAM
Scanner Service from Fujitsu to protect your
investment for up to 3 years, helping your
business to be productive and competitive.
Service Descriptions:
SP-1120, SP-1125 and SP-1130
Advance Exchange
Our Exchange service comprises of rapid
permanent replacement of the faulty scanner
and includes:
• Delivery of a replacement scanner (becomes
customers property)
• Collection of the faulty scanner (becomes
property of Fujitsu)
• Two way shipping costs
• Spare Parts and Labour to repair the
faulty scanner
The replacement product is shipped in a
robust shipping carton, complete with scanner
specic foam interior to ensure that the
replacement scanner arrives undamaged and is
ready to go as soon as it arrives. The re-usable
shipping carton eliminates damage in transit,
whilst signicantly cutting down on waste
cardboard in our service operation. This helps
us reduce our environmental impact.
Manufacturers Service Program
• Peace of Mind - Trust Fujitsu, a global leader
in ICT Products & Services.
Compare Service Plans:
SP Series Scanners
Features Warranty Bronze
Service Type
Telephone Hotline Support
Online Support
Advance
Exchange
3 3
3 3
Advance Exchange Replacement within Within 1-2 Days
Spare Parts, Labour & Travel Included
Available for 1 Year
Applicable Models:
1
Standard Warranty Included in the purchase price of
the product.
2
Upgrade to 3 Years available on new scanners at time
of product purchase or within 30 days of purchase,
upgrades the warranty.
3
Within 3-4 days in Estonia, Latvia and Lithuania.
3 3
1
Denitions:
Advance Exchange: The scanner will be permanently
replaced with a fully refurbished ‘As new’ scanner of the
same model.
Advance
Exchange
3
Within 1-2 Days
3 Years
Geographic Coverage and Availability
Enhanced Service Plans Currently Available in:
Austria
Belgium
Czech Republic
Denmark
Estonia
*
Finland
France
Germany
*Limitations Apply.
Greece
Hungary
Italy
*
Latvia
Lithuania
*
Luxembourg
Netherlands
Norway
Poland
Portugal
Republic
of Ireland
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
United Kingdom
3
2
PFU (EMEA) Limited
Hayes Park Central
Hayes End Road, Hayes
Middlesex UB4 8FE
United Kingdom
Tel: +44 (0)20 8573 4444 Tel: +49 (0)89 32378 0 Tel: +39 02 26294 1 Tel: +34 91 784 90 00
http://emea.fujitsu.com/scanners
© Copyright 1993-2015. PFU (EMEA) Limited. All rights reserved. R 10.15 EN
PFU (EMEA) Limited
Frankfurter Ring 211
80807 Munich
Germany
PFU (EMEA) Limited
Viale Monza, 259
20126 Milano (MI)
Italy
PFU (EMEA) Limited
Camino Cerro de los Gamos, 1
28224 Pozuelo de Alarcón
Madrid
Spain