Fujitsu UBIQUITOUSWARE User Manual

User Manual Fujitsu IoT Solution

Ubiquitousware

FUJITSU IoT Solution

UBIQUITOUSWARE®

Location Unit (S)

Thank you for buying an innovative product from

Fujitsu.

The latest information on our products as well as tips, updates, etc., can be found on our
website at: http://www.fujitsu.com/us

You can find driver updates and support documentation at:

http://solutions.us.fujitsu.com/www/content/support/mobile/IoT/index.php

Should you have any technical questions, please contact our Hotline/Service Desk at:

http://www.fujitsu.com/us/about/local/corporate/subsidiaries/fai/contact/mobile-support.html

● Your authorized distributor

● Your sales office

We hope you enjoy using your new Fujitsu system!

ublished by / Contact address in the EU

P

Published by / Contact Address in the Americas

FUJITSU AMERICA, INC.
Address: 1250 East Arques Avenue Sunnyvale, CA 94085-3470, U.S.A.
Telephone: [phone] or 408 746 6000 Website: http://solutions.us.fujitsu.com
Contact Form: http://solutions.us.fujitsu.com/contact

Copyright© 2016 Fujitsu America, Inc.
All rights reserved.

Edition date

10/2016

Order no.: FPC58-3283-01, Edition 1

Location Unit (S)

User Manual

Ports and controls

Important notes

First-time setup of your device

Using the device

Troubleshooting and tips

Manufacturer’s notes

Declarations of Conformity

4

6

10

11

20

21

23

Remarks

Notes on the product description are consistent with the design specifications from Fujitsu and are
made available for comparison purposes. The actual results may

differ due to several factors.
Technical data is subject to change without notification. Fujitsu does not accept any responsibility for
technical or editorial errors or omissions.

Trademarks

Fujitsu and the Fujitsu logo are registered trade marks of Fujitsu Limited or its subsidiaries in the
United States and other countries.

UBIQUITOUSWARE is a trademark of FUJITSU LIMITED.

The Bluetooth® smart ready word mark and logos are owned by the Bluetooth SIG, INC.

All other trademarks mentioned here are the property

of their particular owner.

Copyright

No part of this publication may be copied, reproduced or translated w
from Fujitsu.

No part of this publication may be stored or transmitted in any
permission from Fujitsu.

ithout prior written permission

electronic manner without written

Notational conventions

Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes

defective through failure to observe these warnings.

Indicates important information for the proper use of the device.

►

Indicates an activity that must be performed

Fujitsu 3

Ports and controls

orts and controls

P

This chapter presents the individual hardware components of your device. It gives you an overview
of the device’s indicators and connections. Please familiarize yourself with these components
before you start to work with the device.

Main Unit

Front

Sensor hole

Atmospheric

sensor hole

Notification LED

Power button

Rear

Charging terminal

Notification button 1

Notification button 2

4 Fujitsu

Clip attachment (Option)

A

Holder

Ports and controls

Clip

ttachment loop

The clip can be mounted horizontally or vertically

to allow the use of the attachment loop.

Fujitsu 5

Important notes

Important notes

I

Here you will find essential safety information regarding your device. The other notes
provide useful information on your device.

Safety notes

Please follow the safety notes provided in the "Safety/Regulations" manual as well as the
safety notes given below.

When connecting and disconnecting cables, observe the relevant notes in this user
manual.

This device complies with the relevant safety regulations for data processing equipment. If you have
questions about using your device in a particular area, please contact your sales outlet or our
Hotline/Service Desk.

High Safety

This Product is designed, developed and manufactured for general use, including without limitation,
general office use, personal use, household use, and ordinary industrial use, but is not designed,
developed and manufactured for use accompanying fatal risks or dangers that, unless extremely
high safety is secured, could lead directly to death, personal injury, severe physical damage or other
loss (hereinafter “High Safety Required Use”), including without limitation, nuclear reaction control in
a nuclear facility, aircraft flight control, air traffic control, heavy transport logistics, medical life
support systems, missile launch control in weapon systems. You shall not use this Product without
securing the sufficient safety required for the High Safety Required Use.

Required Use

Additional safety notes for devices with wireless
components

Your device is equipped with transmitter components. When handling your device, observe the
following safety notes:

• Switch off the device if you cannot rule out that the radio waves transmitted could affect other

electrical and electronic appliances in your vicinity, such as medical equipment, (distance from
heart pacemakers at least 8 in. or 20 cm), aircraft systems, or could cause an explosion or fire
(e.g. filling station, paint shop).

For information on how to switch radio components on and off, see chapter
"Switching the wireless components on and off", Page 12

6 Fujitsu

Important notes

Health and safety

General

• This product is not intended to be used as a medial device.

• Do not disassemble or modify the product. Otherwise, the product could be damaged and

electrical shock or fire could occur. In such cases, Fujitsu shall bear no responsibility for any
damage incurred by the user.

• The device may only be connected to a freely accessible earthed/grounded AC outlet, the power
socket on the device must be freely accessible.

• No cables should be connected or disconnected during a thunderstorm.

• In emergencies, switch the device off immediately, disconnect the AC plug and inform your sales

outlet or the Fujitsu Service Desk.

• Use only the supplied/authorized AC adapters and/or power cables. If necessary, replace the
supplied power cable with an equivalent power cable which meets national regulations.

• The sensor unit is waterproof/dust proof. However, do not allow this device, its accessories or
optional devices to become wet or dusty. The AC adapter, Desktop charger and USB Cable are
not waterproof/dust proof.

Bluetooth devices

• This device is equipped with Bluetooth- compliant communication security features. The
effectiveness of these features depends upon various settings. Be aware of security risks during
Bluetooth communication.

• Fujitsu assumes no responsibility for any information that may be leaked during Bluetooth
communication.

Before using this device, check whether other radio stations are in operation in your
neighbourhood.

If radio interference occurs between this device and other radio equipment, use this device
in a different location, or turn the radio equipment off to stop the interference.

WARNING

• Do not place this device in fire or a heating or cooking appliance, such as a microwave oven or
high-pressure cooker.

• Do not throw the device, or subject it to excessive force or shock.

• Do not use cleaning sprays (that include flammable substances) to clean this product

• Avoid subjecting the product to strong impacts or drops. Damage to the product and serious

accidents such as fire or electrical shorts could occur.

Fujitsu 7

Important notes

• Do not store the product in environments that are subject to high temperature or high humidity,
or in locations that are subject to direct sunlight for long periods of time. Additionally, severe
changes
product to malfunction.

• When charging is complete, be sure to remove the charging cable. Even if charging is not
complete, remove the cable when the required charging time has elapsed.

• Keep electrically conductive materials (metallic items, pencil lead, etc.) from coming in contact
with the sensor holes or charging terminal.

• If the device gives off a strange smell, overheats, or becomes discolored or deformed during
use, while charging or when stored, immediately perform the following.

- Remove the plug from the AC outlet.

- Turn this device off

• If the device becomes broken, be careful to avoid injury on broken or exposed parts.

• Do not look directly at the light emitted from the pulse sensor.

• This product includes a vibration function

in ambient temperature could result in internal condensation, which can cause the

CAUTION

• Do not leave this device or its

• Children using this device or its accessories should be instructed in their proper operation and

supervised by an adult.

• Do not use the device if it is damaged.

• If part of the device is accidentally broken, do not allow any leaking liquid to contact eyes or

skin.

- Doing so may cause eye or skin complications. If the liquid gets into your eyes or mouth,
rinse with clean water and consult a doctor immediately.

• Using this device may cause itching, rashes, eczema or other symptoms, depending on the
user's physical condition. If skin problems occur, stop using this device immediately and consult
a doctor.

• Magnets generate magnetic fields that can damage items or cause technical malfunctions.

• Data on magnetic data storage devices (e.g. credit cards, EC cards or other magnetic stripe

cards) might be erased.

• The operation of pacemakers can be impaired.

• Measuring instruments may be affected.

accessories on an unstable or sloping surface.

• Keep this device away from items that are sensitive to magnetic fields.

• Observe the safety distances recommended by the manufacturers. For details, refer to the

manufacturer’s instructions.

8 Fujitsu

Travelling with your device

Transporting the device

Protect the device from severe shocks and extreme temperatures
(e.g., direct sunlight in a car).

► Switch off the device.

► Unplug the AC adapter and all external devices from the power socket.

Important notes

► Disconnect the

► To protect against damaging jolts and bumps, use a case to transport your device.

AC adapter cable and the data cables for all external devices.

Cleaning the device

Do not clean any interior parts yourself; leave this job to a service technician.

Only use cleaning products designed for computers. Normal household cleaners and
polishes can damage the markings the paintwork or the device itself.

Please ensure that no liquid enters the device.

► Switch the device off.

Fujitsu 9

First-time setup of your device

First-time setup of your device

Please read the chapter "Important notes", Page 6.

Unpacking and checking the device

Should you discover any damage that occurred during transportation, notify your local
sales outlet immediately!

► Unpack all the individual parts.

► Check your device for any visible damage which may have occurred during transportation.

You may need the packaging in the future, if you need to transport your device.

Selecting a location

S

Select a suitable location for the device before setting it up. Follow the instructions below
when doing so:

• Never place the device or the AC adapter on a heat-sensitive surface. The surface
could be damaged as a result.

• Never place the device on a soft surface (e
This can result in damage caused by overheating.

• The underside of the device heats up during normal operation. Prolonged contact
with the skin may become unpleasant or even result in burns.

• Place the device on a stable, flat, non-slippery surface. Please note that the rubber
feet of the device may mark certain types of delicate surfaces.

• Do not expose the device to extreme environmental conditions. Protect the device
against dust, moisture and heat.

.g. carpeting, upholstered furniture, bed).

10 Fujitsu

Using the device

Using the device

Assembling the clip attachment

Attaching the clip to the holder.

The clip can be mounted horizontally or vertically.
The main unit may require different orientations depending on the usage environment.

Horizontal

Insert the main unit into the holder.

The main unit should be oriented so that the

Vertical

<Main unit orientation>

er button is accessible.

pow

Fujitsu 11

Using the device

Switching the device on

Pow

er button

►Press the pow

er button for 3-5 seconds to sw

itch the device on.

→ The notification LED flashes green twice

Switching the device off

►Press the power button for 5 to 9 seconds to switch the device off.

→ The notification LED flashes green 3 times

Forced shut down

► Keep the power button pressed for at least 10 seconds.

→ The device will shut down. You can then restart it.

12 Fujitsu

Using the device

Notification LED

SNyomtifibcoalstionLEDs

The notification LED provides information about the status of the power supply, battery and other
notifications in the chart below.

Notification LED

Status Action Display

s Description

Flashes green
twice
Flashes green
twice, then
flashes red

Power on

Hold the power
button down (at
least 3-5
seconds)

once

Hold the power

Power off

button down (5 to
9 seconds)

Remaining battery
check

Charging Stays lit red

Press the power
button for 1
second

－

Charging error

Flashes green 3
times

Flashes green 3
times
Flashes red 3
times

Flashes red There is a charging error or hardware failure

Flashes green

for a maximum

of 30 seconds

Hold the power

Pairing

button down (3 to

Powered on

If the battery is too low, the device will
automatically turn off. Be sure to charge it
before use

Powered off

There is enough battery power left.

The battery is very low (less than 20%). Be
sure to charge it before use
Stays lit while charging, then the LED turns
off when charging is complete.

Waiting for pairing. Once pairing is complete

the LED will stay on for 3 seconds

Pairing successful

4 seconds)

Fujitsu 13

Green for 3

seconds

Using the device

Status Action Displays Description

300 long red

Alert detection －

Press the power

Fall alert

button for 1

deactivation

Updating

Configuration

For information on
how to use the
notification
buttons, see

Notification button

chapter "
Notification
Button", Page 16

flashes

(approx.. 5

mins)

10 long red

flashes

Alarm is turned

off

second

－ Stays lit Orange

Flashes orange

3 times

3 long orang

flashes

Fall / fall over alert detected

All other alert notification detected

When the power button is pressed for 1

second an alert notification of a fall

detection will be cancelled by sending a

cancellation message to the gateway

The configuration within the Vital

Sensing Unit S is being updated

The notification signal is being sent to the

gateway when the button(s) are pressed.

The notification signal w

as received by the

gateway when the button(s) were pressed.

The device takes approx. 30 seconds to start after the power is turned on. Do not press any
buttons at this time

Flash = every 0.5 seconds
Long Flash =every 1 second

14 Fujitsu

Using the device

Default Alert Status (LED / Vibration)

In order to use utilize the features below you will require the “UBIQUITOUSWARE Sensor Algorithm”

Function Configuration Status indication LED

Body temperature & environment

alarm

Fall detection

Fall detection

(2 m above ground)

Geo-fence Default Off 10 long red flashes

Remaining battery less than 20% Default ON Flashes red 3 times

Notification button Default ON Flashes orange 3 times

Default Off 10 long red flashes

300 long red flashes

Default Off

(approx. 5 mins)

300 long red flashes

Default Off

(approx. 5 mins)

Fujitsu 15

Using the device

Notification Button

SNyomtifibcoalstionLEDs

The setting of the notification buttons is centrally managed by the device administrator.
The operation of each individual button and the buttons combined can be set.
Please consult with your administrator.

Notification button 1

Notification button 2

Upgrading the firmware

You can find information on this subject on our website (“http://support.ts.fujitsu.com“)

16 Fujitsu

Using the device

A

Charging and maintaining the battery

The device battery can only be charged when the ambient temperature is between 5°C / 41 °F and
max. 35°C / 95°F.

If the voltage of the internal battery is abnormal, a charging error will occur and the status indication
LED on the main unit will flash red. Remove the main unit from the charging cradle, then try charging
again using the correct procedure. If you are still unable to charge the battery, turn the main unit off
and consult with the source the product was obtained from.

Battery

Cradle charger kit (for 1 device) components

Front Rear

Lock area

Interlocks with the
main unit.

microUSB port

Connect the USB cable here.

Above AC adapter

Charging port

USB cable

C adapter unit

Fujitsu 17

Using the device

Setting up the cradle

Select a suitable location for the cradle before setting it up. Follow the instructions below
when doing so:

• Place the cradle on a flat, stable, non slippery surface.

• Never place the cradle and the AC adapter on a heat-sensitive surface.

• Do not expose the cradle to extreme environmental conditions.

• Protect the cradle from dust, humidity

The Vital Sensing Unit, Location Unit (S), and Location Unit (L) each require a separate
charging cradle. Do not insert main units into the wrong cradle.

and heat.

for Vital Sensing Unit

There is a depression
behind the charging
terminal.

for Location Unit (S)

There is no depression
behind the charging
terminal, and the inside
width is narrow.

for Location Unit (L)

There is no depression
behind the charging
terminal, and the inside
width is wide.

18 Fujitsu

Cradle charger connecting

Observe the safety notes in the enclosed "Safety/Regulations" manual.

The supplied cable conforms to the requirements of the country in which you purchased
your device. Make sure that the power cable is approved for use in the country in which
you intend to use it.

► Connect the USB cable to the USB connector on the AC adapter.

►

Connect USB cable to the rear of the charging cradle.

Using the device

►

Connect the AC adapter to the power outlet.

► Remove the main unit from the attachment.

►

Insert the main unit into the charging cradle.

Align the front surfaces of the main unit and charging cradle, and then insert the main unit until it
locks into place.

When charging starts the main unit status indicator LED turns red.

<Main unit orientation>

The main unit should be oriented so that the

power button is accessible.

► When charging is complete and the main unit status indicator LED turns off, remove the main unit

from the charging cradle.

Fujitsu 19

Troubleshooting and tips

Troubleshooting and tips

F

Follow the safety notes in the "Safety/Regulations" manual when connecting or
disconnecting cables.

If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:

► Make a note of the steps and the circumstances that led to the fault. Also make a note of any error

messages displayed.

► Switch the device off.

► Please contact the Hotline/Service Desk.

You can find the telephone numbers in the service desk list. Please have the following
information ready when you call:

• The model name and serial number of the device. The serial number is located on a

sticker on the underside of the device.

• Any changes you have made to the hardware or software after receiving the device.

• Your system configuration and all peripheral devices connected to your system.

• Your sales contract.

Our device have been designed primarily
that considerable effort has been made to optimise components and equipment in terms
of weight, space and energy requirements. Depending on the particular configuration you
have purchased, it is possible that functionality may be slightly reduced. Updating your
hardware with drivers which have not been approved by Fujitsu may result in
performance losses, data losses or malfunction of the equipment.

with mobile applications in mind. This means

20 Fujitsu

Manufacturer’s notes

Manufacturer’s notes

Disposal and

Notes

ou can find information on this subject on your device or on our website

Y
("http://solutio ns.us.fujitsu.com/ www/content/products/trade-in_program/").

recycling

Recycling your battery

Over time, the batteries that run your mobile computer will begin to hold a charge for a
shorter amount of time; this is a natural occurrence for all batteries. When this occurs, you
may want to replace the battery with a brand new one*. If you replace it, it is important
that you dispose of the old battery properly because batteries contain materials that
could cause

Fujitsu is very concerned with environmental protection, and has enlisted the services of the
Rechargeable Battery Recycling Corporation (RBRC)**, a nonprofit public service organization
dedicated to protecting our environment by recycling old batteries at no cost to you.

RBRC has drop-off points at many convenient locations throughout the United States and Canada.
To find the location nearest you, go to "

If there are no convenient RBRC locations near you, you can also go to the EIA Consumer
Education Initiative website "http://EIAE.org/ " and s earch for a convenient disposal location.

environmental damage if disposed of improperly.

www.RBRC.org" or call 1-800-822-8837.

Remember – protecting
make every effort to protect it for current and future generations.

the environment is a

cooperative effort, and you should

* To order a new battery for your Fujitsu mobile computer, go to the Fujitsu shopping site
at "www.shopfujitsu.com" in the US.

** RBRC is an independent third party to which Fujitsu provides funding for
battery recycling; RBRC is in no way affiliated with Fujitsu.

Fujitsu 21

Manufacturer’s notes

UL Notice

IMPORTANT SAFETY INSTRUCTIONS

This unit requires an AC adapter to operate. Only use UL Listed I.T.E. adapters with an output rating
of 19 VDC, with a minimum current of 3.42 A (65 W). The correct output rating is indicated on the
AC adapter label. Refer to the illustration below for the correct AC Adapter output polarity:

When using your equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:

• Do not use this product near water, fo r example near a bathtub, washbowl, kitchen
sink or laundry tub , in a wet basement or near a swimming pool.

• Use only the power cord and batteries indicated in this manual. Do not dispose of batte ries in a
fire. The y may explode. Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS

For Authorized Repair Technicians Only

CAUTION:

For continued protection against risk of fire, replace only with the
same type and rating fuse.

WARNING:

Danger of explosion if Lithium (CMOS) battery is incorrectly replaced. Replace only
with the same or equivalent type recommended by the manufacturer.

Dispose of used batteries according to the manufacturer’s instruction.

22

Fujitsu

Declarations of Conformity

Declarations of Conformity

DECLARATION OF CONFORMITY

according to FCC Part 15

Responsible Party Name:
Address:

Telephone:
Declares thaDeclares that product:

This device complies with Part 15 of the FCC rules. Operations are subject to the
following two conditions: (1) This device may not cause harmful interference. (2) This
device must accept any interference received, including interference that may cause
undesired operation.

Fujitsu America, Inc.

1250 E. Arques Avenue

Sunnyvale, CA 94085

[phone]

Base Model Configuration:

UBIQUITOUSWARE Location Unit (S)

Complies with Part 15 of the FCC Rules.

Fujitsu

23