Fujitsu U938 Operating Manual

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Page 1

Operating Manual

FUJITSU LIFEBOOK U938

System

Page 2

Contact address in North America

FUJITSU AM

ERICA INC.

1250 East Arques Avenue, Sunnyvale,

CA 94085-3470, U.S.A.

e: 800 831 3183 or 408 746 6000

Telephon

http://solutions.us.fujitsu.com"

"http://solutions.us.fujitsu.com/contact"

Have a qu

estion? Email us at: "

AskFujitsu@us.fujitsu.co m"

FPC65-7892-01

Page 3

FUJITSU LIFEBOOK U938

Operating Manual

Declarations of conformity 7 Fujitsu Contact Information 8 Ports and controls 10 Important notes 12 First-time setup of your device 16 Working with the notebook 19 Security functions 42 Connecting external devices 48 Removing and installing components

during servicing 54 Settings in BIOS Setup Utility 55 Troubleshooting and tips 58 Technical data 65 Manufacturer’s notes 68 Appendix 75 Index 86

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Fujitsu America, Inco rporated has made every effort to ensure the accuracy and completeness of this document; however, as ongoing development efforts are continually improving the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes.

Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited or its subsidiaries in the United States and other countries.

Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., USA.

The terms HDMI an d HDMI High-Deﬁnition Multimedia Interface and the HDMI Logo are either a registered trademarks or trademarks of HDMI Licensing, LLC in the United States and/or other countries.

USB Type-C is a trademark or registered trademark of the USB Implementers Forum in the USA and other countries.

USB Type-C is a trademark or registered trademark of the USB Implementers Forum in Canada and other countries.

All other trademarks speciﬁed here are the property of their respective owners.

Page 5

Contents

Declarationsofconformity ............................................................. 7

Fujitsu Contact Informatio

Notational conventions .................................................................. 9

Portsand controls ..................................................................... 10

Important notes ........................................................................ 12

Safety instructions ...................................................................... 12

Additional safety note

Energy saving .......................................................................... 13

Energy saving under Wi

Traveling with your n

Before youtravel ................................................................... 14

Transporting the n

Cleaning the noteb

First-timesetupofyourdevice ......................................................... 16

Unpacking and checking the device . . . ................................................... 16

Choose a location . ...................................................................... 17

Connecting the AC adapter . . . ........................................................... 17

Switching on the device for the ﬁrst time .................................................. 18

Installing Bonus Apps . . . . . ........................................................... 18

Working with t

Status indica Switching th Switching th

Keyboard ............................................................................... 22

Hot keys an d F-Lock sett Key combina Virtual nu Country a

Touchpad

Touc h s

Webcam Recha

Usin Memo

Spe Wi

and touchpadbuttons ..........................................................

Moving th Selecti Executi Draggin

creen/LCD screen without touch function (device-depen dent) . . . .....................

Using ﬁ

rgeable battery ...................................................................

ing, caringforandmaintainingthebattery .......................................

Charg

hing the battery on andoff ......................................................

Switc

g the energy saving functions . .......................................................

ry cards ..........................................................................

orted formats ..................................................................

Supp

erting thememory card ...........................................................

Ins

oving the memory card ..........................................................

Rem

aker and microphones . . . . ...........................................................

reless LAN/Bluetooth wireless co mponents .............................................

ook ..................................................................

he notebook ............................................................

tors ........................................................................

e notebook on . . . . ...........................................................

e notebook off . . . . ...........................................................

function keys ...........................................................

ing .......................................................................

tions ...................................................................

mber keys .................................................................

nd keyboardsettings .......................................................

epointer ..................................................................

ng an item ....................................................................

ng commands . . . . . ...........................................................

gitems ......................................................................

ngers .......................................................................

...............................................................................

n ............................................................

s for devices with wireless components .. .............................

ndows .......................................................

otebook . ............................................................

otebook ...........................................................

13 13

15 15

19 21 21

24 26 27 28 28 29 29 29 29 30 30 31 32 32 32 33 34 35 35 35 35 36 36

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Contents

Switching the wire less components on and off ......................................... 36

Conﬁguring WLANaccess ........................................................... 36

Further information onWLANandBluetooth ........................................... 37

Ethernet andLAN ....................................................................... 37

Your USB Type-C dock (optional) . ........................................................ 38

Ports on thedock ................................................................... 38

Setting upthedock .................................................................. 39

Connect the AC adapter to the dock . ................................................. 39

Connect the notebook to the do ck .................................................... 40

Switching on the notebook via the dock . . ............................................. 41

Switching off the notebook via the dock . . ............................................. 41

Disconnecting the notebook from the dock . . . ......................................... 41

Security functions ..................................................................... 42

Conﬁguring the ﬁngerprint sensor ........................................................ 42

Setting upthepalmvein sensor .......................................................... 43

Using the Security Lock ................................................................. 43

Conﬁguring password protection in BIOSSetupUtility ...................................... 44

Protecting BIOS Setup Utility (super visor passw ord and user password) . . ............... 44

Password protection for booting the operating system .................................. 45

Password protection forthehard disk ................................................. 46

Trusted Platform Module - TPM (device dependent) . . . . . . .................................. 46

Enabling TPM ....................................................................... 46

Disabling TPM ...................................................................... 46

Smart Card reader . . . . . . ................................................................ 47

Inserting the Smart Card ............................................................. 47

Connecting external devices ........................................................... 48

HDMI port .............................................................................. 48

Connecting an external monitor to the dock . . ............................................. 49

Connecting USB devices ................................................................ 50

USB port with chargingfunction (USBType-C) ......................................... 51

USB port with chargingfunction (Anytime USB charge) ................................. 52

How to removeUSBdevices correctly ................................................ 52

Headset port ........................................................................... 53

Removing and installing components during servicing . . ............................... 54

Settings in BIOS Setup Utility . . ........................................................ 55

Starting theBIOS Setup Utility ........................................................... 55

BIOS Setup Utility operation . ............................................................ 56

Exiting BIOSSetup Utility ................................................................ 57

Exit Saving Changes - save changes and exit BIOS Setup Utility . . . . ................... 57

Exit Discarding C hanges - Reject changes and exit BIOS Setup Utility ................... 57

Load SetupDefaults –load default values ............................................. 57

Discard Changes - Discard Changes without exiting BIOS Setup U tility . . . ............... 57

Save Changes - save ch anges without exiting the BIOS Setup Utility . ................... 57

Save changes and power off ........................................................ 57

Troubleshooting and tips .............................................................. 58

Help if problems occur ................................................................... 58

Reset by switching thebattery off ........................................................ 59

If you needtorestore your system ........................................................ 59

The notebook’s dateortimeisincorrect ................................................... 59

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Contents

When certaincharacters areentered on thekeyboard, onlynumerals arewritten ............. 59

The notebook’s LCD screen remains blank . . . . ............................................ 59

The LCD screen of the notebook is difﬁcult toread ......................................... 59

The externalmonitor remains blank ...................................................... 60

The externalmonitor is blank or theimageisunstable ..................................... 60

The notebook does not start a fter switching it on . . . ........................................ 61

The notebook stops working . . ........................................................... 61

The printer does not print . . . . . ........................................................... 61

The wireless connection to a netwo rk does not work . . . .................................... 62

Smart Card reader is not recognized . . . ................................................... 62

Smart Card PIN forgotten ................................................................ 62

Smart Card lost ......................................................................... 62

Error messagesonthescreen ........................................................... 63

Technical data ......................................................................... 65

LIFEBOOK ............................................................................. 65

Rechargeablebattery ................................................................... 65

Power adapter .......................................................................... 66

WLAN speciﬁcations .................................................................... 66

Manufacturer’s notes .................................................................. 68

Disposal andrecycling .................................................................. 68

Recycling your battery ................................................................... 68

DOC (IndustryCANADA) Notices ........................................................ 68

UL Notice ........................................................................... 69

ENERGY STAR Compliance ............................................................. 70

FCC and IC Regulatory Information ...................................................... 71

Regulatory Notes and Statements . ................................................... 71

Canadian Notice / Avis pour le Canada ................................................... 74

Canadian Notice . . .................................................................. 74

Avis pour le Canada . . . . . . ........................................................... 74

Appendix .............................................................................. 75

Before Using the Optional Wireless LAN . . . . . . ............................................ 75

Wireless LANDevices CoveredbythisDocument ...................................... 75

Characteristics of theWLANDevice .................................................. 75

Wireless LANModes Using this Device ............................................... 76

Deactivating/Disconnecting the WLAN Device . ........................................ 78

Conﬁguring theWireless LAN ............................................................ 78

Conﬁguring theWLANUsingWindows ................................................ 78

Connection to the network ........................................................... 78

Troubleshooting the WLAN ........................................................... 78

Using the Bluetooth Device .............................................................. 81

Image BackupandRecovery Procedures ................................................. 81

Windows 10 Procedures . . ........................................................... 81

Creating arecovery drive ............................................................ 82

Recovery options in W indows 10 . . ................................................... 82

Downloading driver updates . . ........................................................... 85

Index .................................................................................. 86

Fujitsu 5

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Contents

6 Fujitsu

Page 9

Declarations of conformity

DECLARATION OF CONFORMITY

according to FCC Part 15

Responsible Party Name: Fujitsu America, Inc. Address: 1250 E. Arques Avenue Sunnyvale, CA 94085 Telephone: (408) 746-6000 Declares that product: Base Model Configuration: FUJITSU LIFEBOOK U938 Complies with Part 15 of the FCC Rules.

This device complies with Part 15 of the FCC rules. Operations are subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.

1=Dec

Fujitsu 7

laration of conformity

Page 10

Fujitsu Contact Information

Service and Support

You can contact Fujitsu Service and Support in the following ways:

• Toll free phone: 1-800-8Fujitsu (1-800-838-5487)

• Website: "

Fujitsu Shopping Online

Please go to "

Maintaining Latest Conﬁguration

To ensure t hat yo u always have the most current driver updates related to your system, you should occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view a list of the most current drivers, utilities and applications to determine whether you have the latest versions. If you have a Windows 10 opera ting system, you will need to go to the Support Site to download the FSDM Utility: "

Limited Warranty

Your LIFEBOOK notebook is backed by a Fujitsu International Limited Warranty. Check the Limited Warranty Terms and Conditions Booklet that came with your note book.

http://solutions.us.fujitsu.com/www/content/support/contact/index.php"

Before you place the call, have the following information ready so that the c ustomer support representative can provide you with the fastest possible solution:

• Product name

• Product conﬁguration number

• Product serial number

• Purchase date

• Conditions under which the problem occurred

• Any error messages that have occurred

• Type of device connected, if any

http://www.shopfujitsu.com/store/ ".

http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".

8 Fujitsu

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Notational conventions

Pay particular attention to text marked with this symbol. Failure to observe this warning will endanger your life, will damage the device or lead to loss of data. The warranty will be invalidated if the device becomes d efective through failure to observe these w arnings.

Indicates important informa

Fujitsu Contact Information

tion which is required to use the device properly.

►



This style

"This style" indicates

Key

This style indicates terms and text that are emphasized or highlighted, e.g.: Do not

indicates an activity th at must be performed indicates a result

indicates data entered the command line, e.g. start a program (star

indicates information that is displayed on the screen by a program, e.g.:

Installation is complete.

indicates

• terms and texts used in a software interface, e.g.: Click o n Save.

• names of programs or ﬁles, e.g. Windows or setup.exe.

• Cross-references to another section, e.g. "Safety information"

• cross-references to an external source, e.g. a web address: For more information, go to "

• names of CDs, DVDs and titles or designations of other materials, e.g.: "CD/DVD Drivers & Utilities"

indicates a key on the keyboard, e.g:

switch off the device

using the keyboard in a program dialogue or at

your password (Name123)oracommandusedto

t.exe)

http://solutions.us.fujitsu.com/"

F10

Fujitsu 9

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Ports and controls

This chapter presents the individual hardware components of your device. It gives an overview of the indicators and connections of the device. Please familiarize yourself with these components before you start to work with the device.

Front

1 = Microphone 2 = Webcam 3 = Webcam LED 4 = Status indicators 5 = ON/OFF button

6 = Fingerprint sensor (optional) or palm

7 = Touchpad 8 = Touchpad buttons

vein sensor (optional)

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Left-hand side

Ports and controls

1 2 3 4 65

1 = DC input connector (DC IN 2 = H DMI port 3 = USB port 3.1 Gen 1 with s y

function (USB Type-C)

Right-hand side

1 = Slot for memory 2 = USB port 3.1 Gen 1 (USB Type-A)

Bottom

cards

)

stem charging

4 = USB port 3.1 Gen 1 with cha

(USB Type-A, Anytime USB 5 = Headset port 6 = Smart Card reader

1 2 3 4

3 = LAN connector ( 4 = Security Lock device

pull-out)

rging function charge)

1 = Speaker 2 = ON/OFF button for rechargeable

Fujitsu 11

battery (recessed)

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Important notes

ImportantnotesNotes

Safety instructions

SafetyinformationInformation,

This chapter contains essential safety information which must be followed when wo rking with your notebook. Oth er notes also provide useful information which will help you with your notebook.

Please observe the following safety information. Please pay special attention to the sections in the manual marked

with the symbol on the left. When connecting and disconnecting cables, observe the relevant

notes in this operating manual. Read the information on the ambient conditions in the "

chapter and the "First-time setup of your device", Page 16 chapter before preparing your notebook for use and switching it on for the ﬁrst time.

When cleaning the device, please observe the relevant note s in the section "

Please r efer to the notes in the chapter "

components during servicing", Page 54.

When handling this device, you will come into contact with lead, a chemical which in California is held to be a possible cause of birth defects and other damage to fertility.

Wash your hands after using the device. Do not place the device on uneven or unstable surfaces. Do not place any objects on the device. Do not apply any pressure to the device. Do not use the corners of the display to move it. Turn the display carefully. In doing so, do not use excessive force. Lift and carry the device by holding it at the bottom and not just at the display. Prevent harsh impacts, vibrations and shaking of the device and the display. On devices with touchscreen: Use very little pressure to carefully

tap and write on the display. Keep the ventilation slots free. Switch off the device before you put it inside a bag or backpack. In emergencies (e.g. damage to the device or power cable, entry of liquids

or foreign objects), immediately switch off the device and disconnect the AC plug. Short circuit, smoke and/or ﬁre may occur as a result. Please contact your sales outlet or our Hotline/Service Desk.

Cleaning th e notebook", Page 15.

Technical data", Page 65

Removing and installing

notebook complies with the relevant safety regulations for data processing equipment.

This

ou have any questions about setting up your notebook in the intended environment,

If y

ase contact your sales outlet or our Hotline/Service Desk.

ple

12 Fujitsu

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Important notes

Additional safety notes for devices with wireless components

WirelesscomponentsWirelessLANBluetooth,Safetynotes

If a wireless component (Wireless LAN, Bluetooth) is incorporated in your notebook, you must be sure to observe the following safety notes when using your notebook:

• Switch off the wire less components when you are in an aircraft or driving in a car.

• Switch off the wireless components when you are in a hospital, an operating room or near a medical electronics system. The transmitted radio waves can impair the operation of medical devices.

• Switch off the wireless components, when you let the device get near ﬂammable gases or into hazardous environments (e.g. gas station, paintshops), as the transmitted radio waves can cause an explosion or a ﬁre.

For further info rmation on how to switch the wireless components on a nd off, refer to chapter "

Switching the wireless components on and off", Pa ge 36 .

Energy saving

NotesEnergyPowersaving

Switch the notebo they are not in us will then be abl

Energy savin

► Make use of the available energy saving functions as described in chapter

Using the energy saving functions", Page 34.

ok off when it is not in use. Switch off any connected external de vice s when

e. If you use the energy saving functions, the notebook uses less power. You

e to work for longer before having to recharge the battery.

The energy efﬁc You save money

iency is increased and environmental pollution is reduced.

and help protect the environment.

g under Windows

Traveling with your notebook

peration

k Mobileo

NotesTrans portNoteboo

Please ob

serve the points listed below when traveling with your notebook.

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Important notes

Before you travel

► Back u p important data s tore d on your hard disk.

NotebookTraveling,notebook

► Switch off the wireless component for data security reasons. With data trafﬁc via a wireless

connection, it is also possible for unauthorized third parties to receive data.

Information on activating data encryption is provided in the docu m entation for your wireless component.

► If you wish to use your notebook during a ﬂight, check with the ﬂight attendants if its use is safe.

When traveling in other countries

► If you are traveling abroad, check that the AC adapter can be operated with the local AC

voltage. If this is not the case, obtain the appropriate AC adapter for your notebook. Do not use any other converter!

► Check whether the local AC voltage and the AC cable are compatible. If this is not

the case, buy an AC cable that suits the local conditions.

► Enquire with the corresponding government ofﬁce of the country you will be traveling to,

whether you m ay use your notebook with its integrated wireless component there.

► Take the necessary travel adapters with you when traveling abroad. Check the following

table to see which travel adapters you will need, or ask your travel organizer.

Power connection Travel destina tion

United States, Canada, Mexico, parts of Latin America, Japan, Korea, Philippines, Taiwan

Russia and the Commonwealth of Independent States (CIS), much of Europe, parts of Latin America, the Middle East, parts of Africa, Hong Kong, India, much of south-east Asia

United Kingdom, Ireland, Malaya, Singapore, parts of Africa

China, Australia, New Zealand

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Important notes

Transporting the notebook

Protect the notebook from severe shocks and extreme temperatures (e.g. direct sunlight in a car).

► Switch the notebook off. ► Unplug the AC plug of the AC adapter and all external devices from the power outlets. ► Disconnect the AC adapter cable and the data cables for all external devices. ► Close the LCD screen. ► To protect against damaging jolts and bumps, use a notebook carrying

case to transport your notebook.

Cleaning the notebook

Do not clean any interior parts yourself; leave this job to a service technician. Only use cleaning products designed for computers. Normal household

cleaners and polishes can damage the markings on the keyboard and the device, the paintwork or the notebook itself.

Ensure that no liquid enters the notebook. The LCD screen very sensitive to scratches. Only clean the disp lay

surface with a very soft, slightly damp cloth.

► Switch the notebook off.

touchpad

screen CleaningInstructionsNotebookKeyboardCleaningthe

LCDscreenCrystalView

► To prevent the device being switched on unintentionally, remove the AC plug

of the AC adapter from the power outlet. The casing surfaces may be cleaned with a dry cloth. If particularly dirty, use a cloth which



has been moistened in mild domestic detergent and then carefully wrun g out. Use disinfectant wipes to clean the keyboard and the touchpad, if present.

Ensure that no liquid enters the device!

Fujitsu 15

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First-time setup of your device

First-time setup of your devic

First-timesetu pGettingstarted

The battery must be charged if you want to operate your device using the battery. When used on the move, the bu ilt-in battery provides the device with the necessary power. You

can increase the operating time by using the available energy-saving functions. For instructions on how to connect external devices (e.g. mouse, printer) to your

device, please refer to the operating manual for your device.

Unpacking and c

► Unpack all the individual parts. ► Check your d

Please read the chapter "Important notes", Page 12. If your device is equipped with a Windows operating system, the necessary

hardware drivers an d supplied software are already pre-installed. Beforeswitchingitonfortheﬁrst time, connect the device to the AC voltage using

the AC adapter, see " remain connected during the whole of the installation process.

A system test is performed when your device is ﬁrst switched on. Various messages can appear. The display may remain dark for a short time or may ﬂicker.

Please follow the instructions on the screen. NEVER switch off your device during the ﬁrst-time setup process.

Connecting the AC adapter", Page 17. The AC adapter must

hecking the device

If you ﬁnd that dama ge has occurred during transport, please notify your local sales outlet immediately!

PackagingTransport

evice for any visible damage which may have occurred during transportation.

You may nee you need t

16 Fujitsu

d to reuse the packaging in the future, for example if

o ship your device.

Page 19

Choosealocation

ChoosealocationSetupACadapter

Choose a suitable location for the device before s etting it up. In doing so, please follow these instructions:

• Never place the device or the AC adapter on a heat-sensitive surface. The surface could be damaged as a resu lt.

• Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). T his can block the air vents and cause overheating an d damage.

• The underside of the device heats up during normal operation. Prolonged con tact with the skin can become unpleasant or even result in burns.

• Place the device on a stable, ﬂat, non-slippery surface. Please note that the rubber feet of the device may mark certain types of delicate surfaces.

• Keep other objects at least 100 mm / 3.97 inches away from the device and its AC adapter to ensure adequate ventilation.

• Never cover the ventilation openings of the device.

• Do not expose the device to extreme environmental conditions. Protect the device against dust, humidity and heat.

Connecting the AC a dapter

MakingreadytouseACadapter

Observe the safety notes in section "Important notes", Page 12. The s upplied AC cable conforms to the requirements of the country in which

you purchased your device. Make sure that the AC cable is approved for use in the country in which you intend to use it.

First-time setup of your device

► Connect the AC cable (1) to the AC adapter. ► Plug the AC cable (2) into a power outlet. ► Connect the AC adapter cable (3) to the

DC jack socket (DC IN) of the device.

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First-time setup of your device

Switching on the device for the ﬁrst time

Switchingonfortheﬁrsttime

To make it easier to use your device for the ﬁrst time, the operating system is pre-installed on the hard disk.

► Switch your device on.

► During the installation process, follow the on-screen instructions.

You c a n ﬁnd information and help on the Windows operating system functions on the Internet at "

http://windows.microsoft.com".

Installing Bonus Apps

BonusApps

The Fujitsu Bonus Apps utility can be launched via the Start menu.

► In the Start menu, click on Fujitsu Extras. ► Double-click on the Application folder. ► Double-click on the Fujitsu BonusApps shortcut. ► In the User Account Control dialog, conﬁrm with Yes to launch the Fujitsu Bonus Apps utility ► Select the applications you wish to install by selecting the checkbox adjacent to your selection.

► Click Select All if you wo uld like to install all available applications. Applications that are already installed appear in grey, those that are



available for installation appear in blue.

► To c onﬁrm your selection, click Install.

Note that in some cases (depending upon which application was selected for installation) after installation completes, the system will prompt you to reboot.

There are also cases in which if multiple applications are selected to install but one of them needs a reboot, the system will reboot and continue installing the rest of the selected applications.

18 Fujitsu

Page 21

Working with the notebook

Operation,notebookNotebook

This chapter describes the basics for operating your notebook. Please refer to

Connecting external devices", Page 48 for instructions on how to connect externa l

devices such as a mouse and a printer to the notebook.

Please refer to the notes in the chapter "Important notes", Page 12.

Status indicators

Statusindicators

The status indicators provide information about the status of the power supply, the ha rd disks and the keyboard functions.

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Working with the notebook

Display Description

Power-on indicator/Standby

StandbyindicatorPower-onindicator

• The indicator is illuminated: The notebook is switched on.

• The indicator ﬂashes: T he notebook is in standby mode.

• Indicator is off: The notebook is switched off.

Battery charging indicator/

The battery charging level

• The indicator lights up wh rechargeable battery is i

• The indicator light is orange: The AC adapter is connected and the battery is being charged.

• The indicator is ﬂashin cannot be charged as the charging process is con a permissible temper

• The indicator is ﬂashing red: A fault has occurred.

• The indicator is not

BatterystatusindicatorBatterysymbolBatteryindicator

Battery indicator

• The indicator lights up white: The rechargeable battery is charged to between 51% and 100% of its maximum capacity.

• The indicator lig 13% and 50% of its

• The indicator lights up red: The rechargeable battery is charged to between 0% and 12% of its maximum capacity.

• The indicator

Drive indicat

DriveIndicator

The indicator

AC connection

is shown by the rechargeable battery indicator.

ite: The rechargeable battery is charged or no

nserted.

g orange: The AC adapter is connected but the battery

battery is too hot or too cold for charging. The

tinued as soon as the rechargeable battery has reached

ature again.

lit up: The AC adapter is not connected.

ht is orange: The rechargeable battery is charged to between

maximum capacity.

is ﬂashing red: A fault has occurred.

is illuminated: The hard disk drive is b eing accessed.

Wireless ind

• The indicat

icator

or is illuminated: The wireless components are switched on.

• Indicator is off: The wireless components are switched off.

F Lock indicator

IndicatorFLock

The indicator is illuminated: The key combination

has been pressed. Instead of the special functions printed on the function keys, the Fn functions can be executed by pressing the keys directly (see chapter "

Num Lock indicator

IndicatorNumLock

The indicator is illuminated: The

Num Lock

key has been pressed. The virtual

Hot keys", Page 24).

number keys have been switched on. You can output the characters indicated on the upper right of the keys.

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Page 23

Display Description

Caps Lock indicator

IndicatorCapsLock

The indicator is illuminated: The Caps Lock key has been pressed. All the characters you type will appear in upper case. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed.

Scroll Lock indicator

IndicatorScrollLock

The indicator is illuminat The effect that this key ha

ed: The key combination

s varies between applications.

Switching the notebook on

The power-on indicator of the notebook is lit.



Working with the notebook

Fn+Scr Lk

► Open the LCD screen.

Switchingon

has been pressed.

► Press the ON/OFF button for about one

second to switch on the notebook.

Switching the notebook off

Back up your data and close all applications before you sw itch off your device. Otherwise data might be lost.

► Shut down the operating system correctly.

Notebook

► If the notebook is not switched off

automatically, press the ON/OFF button for approx. ﬁve seconds.

► Close th e LCD screen.

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Working with the notebook

Keyboard

KeyboardNumer ickeypadNumerickeypadKeys

The k eyboard of your notebook is subject to continuous wear through normal use. The key markings are especially prone to wear. The key markings are liable to wear away over the life of the notebook.

The ke ybo ard has been desig Some enhanced keyboard fun

The following descriptio supported by t he keys are d

The following illustrat

ion shows how to access the different characters on keys with overlaid

functions. The example a

ned to provide all the functions of an enhanced keyboard. ctions are mapped with key combinations.

n of the keys applies to the Windows operating system. Additional functions

escribed in the relevant manuals supplied with your application programs.

pplies when the Caps Lock key has not been activated.

The illustration may di

Key Description

Backspace

The

cekey

ce Backspa

Backspa

ffer from your device variant.

key deletes the character to the left of the cursor.

Tab key

Tab

The

Tabkey

moves the cursor to the next tab stop.

Enter key (return)

Enter key

The entered is executed when you press this key.

EnterkeyReturnEnterLinefeed

terminates a command line. The command you have

22 Fujitsu

Page 25

Key Description

Caps Lock

The appears in the Windows notiﬁcation area. In Caps Lock mode, all of the characters you type appear in upper case. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed. To cancel the Caps Lock function, simply press the Caps Lock key again.

CapsLockkeyCapsLockkey

Shift key

shift

Shift

The keys, the character prin thatkeyispressed.

ShiftkeyShift

Fn key

The

Fnkey

key enables the spe

Windows key

The Windows key switches between the start screen and the last used application.

Windowskey

Alt key

When pressing the pressed in combination with other keys.

Context Menu key

Context Menu

The

Working with the notebook

key activates uppercase mode. The corresponding icon

causes uppercase cha

racters to appear. In the case of o verlay

ted on the upper left of the key will appear when

cial functions indicated on overlay keys.

Alt

key, special functions are activated when it is

key opens the menu for the active application.

Ctrl key

Ctrl

When pressing the

key, special functions are activated when it is

pressed in combination with other keys.

Cursor keys

The cursor k left, or ri

CursorkeysCursorcontrol

eys move the cursor in the direction of the arrow, i.e. up, down,

ght.

Home key

Home

The

key moves the cursor to the beginning of the line, document

page, cell, or screen, depending on where it is displayed.

End key

The or scre

End

moves the cursor to the end of the line, document page, cell,

key

en, depending on where it is displayed.

Fujitsu 23

Page 26

Working with the notebook

Key Description

Insert key

Insert

With the

key, you change between two input modes:

1. Typeover mode: when typing, you overwrite the character at the current

cursor position.

2. Insert mode: when typing, another character is inserted at the current

cursor position. All characters to the right of the cursor are moved one position further.

Delete key

Delete

With the

key, the character to the right of the cursor is deleted.

Hot keys and function keys

The upper key row on the keyboard is labeled with hot key and function key icons:

2 3

1 = Upper key row

3 = Function key

2=Hotkey

Hot keys

Hotkeys

The symbols on the top of the keys represent hot keys. The hot keys are used to turn on/off and control notebook functions (such as speakers,

microphone, volume, and brightness). Hot ke ys are com fort functions. The hot keys can be activated as the primary key function when Windows

starts (see Chapter "

Hot key Description

24 Fujitsu

F-Lock setting", Page 26).

Switching the microphone on/off

This hot key sw itches the microphone off o r on.

SwitchSwitch

Switch the speakers on and off

This hot key switches your notebook’s speakers off and on .

tching

tching Swi

Swi

Page 27

Hot key Description

Decrease the volume

This hot key reduces the vo lume of the internal speakers.

Decrease

Increase volume

This hot key increases the vo lume of the internal speakers.

Volume

Switch the wireless components on / off

This hot key switches the w ireless components off or on.

SwitchingSwitching

Switch the touchpad a nd t

This hot key combinatio on or off.

TouchpadTouchpadkeysTouchpad

Decrease the brightness of the screen

This hot key reduces screen brightness.

DecreasebrightnessDecrease

Increase screen brightness

This hot key increases screen brightness.

Increase

Energy saving functions

Use this hot key to activate the energy saving functions (see chapter "

the energy saving functions", Page 34).

Energysavingfunctions

Switch between

Use this hot ke external moni

Screen outpu

• only on the LC

• on the LCD screen of the notebook and the external monitor at the same time

•onlyonthe This setting is useful if you would like a high resolution and a high

refresh rate on an external monitor.

Fn+F10Switchbetweendisplayoutputs

Create screenshot

With this hot key, a screenshot of the current screen image is created and stored in the clipboard.

Switch virtual number keys on/off

This hot key switches the virtual number pad off or on. The characters marked at the top right of the k eys are displayed.

Working with the notebook

ouchpad buttons on/off

n switches the touchpad and the touchpad keys

Using

display outputs

y to select which screen(s) is/are used for display if an

tor is connected. t is possible:

D screen of the notebook

external monitor

Fujitsu 25

Page 28

Working with the notebook

Function keys

The symbols below the keys represent function keys. They are numbered from

F12

. The function keys are used to activate functions of the operating system or applications directly. Regardless of the F-Lock setting, the function keys are the primary key function:

• until Windows is loaded (after a system reboot).

The F-Lock setting, which was last active before the system reboots, then reappears (see chapter "

• with BIOS acce ss during the POST phase: When during boot-up

Fn+F12

F12

key must be pressed without an additional key.

are pressed, the B IO S menu is not called up. Here theF2or

F-Lock settin g", Page 26).

Fn+F2

F-Lock setting

With the the primary functi

F Lock is disabled b ► By pressing



F Lock

key you can s

on for the upper key row.

y default in the delivery state.

Fn+Esc

When F-Lock is s witched on, it is activated like the When changing t

he F-Lock setting, the primary and secondary key functions change as follows:

Status Hot key Function key

F-Lock is switched off (F-Lock symbol not illuminated)

F-Lockisswi symbol illu

tched on (F-Lock

minated)

et either the hotkeys or the function keys as

ck is switched on and off.

F-Lo

Caps Lock key

The hot keys become the primary function:

► They are used by simply

The function keys become the secondary function:

► They are used by pressing

pressing the hot key.

The hot keys become the secondary function:

► They are used by pressing

+hotkey.

The function primary fun

► They can us

+ Function key.

ction:

pressing t

keys become the

ed by simply

he Function Key.

26 Fujitsu

Page 29

Working with the notebook

Key combinations

Keycombinations

The key combinations described below apply when using Microsoft Windows operating systems. Some of the following key combinations do not function in other operating systems or with certain device drivers.

Other key combinations are described in the relevant manuals supplied with your application programs.

Key combinations are entered as follows:

► Press the ﬁrst key in the key combination and keep it pressed. ► While h olding the ﬁrst key down, press the other key or k eys in the combination.

Combination Description

Switching F-Lock on/off

This key combination is used to switch the F-Lock function on and off (see chapter "

F-Lock setting",

Page 26).

Switch between open applications

This key combination is used to switch between open applications.

Alt+Tab

Open Windows Security or Task Manager

This key combination opens the Windows "Security" window or Task Manager.

Ctrl+Alt+Del

Back tab

Shift

This key combination moves the cursor back to the previous tab stop.

Shift+TabBacktab

Switch the scr

This key combi which differ

Fn+ScrollLock

Control key

This key com keyboard b conﬁgurat

Shift+TabBacktab

oll lock on / off

nation activates special functions,

from application to application.

board backlight

bination switches between the

acklight settings (low, high, and off -

ion-dependent).

Key combinations using the Windows keys are detailed in the manual for your operating system.

In addition, the following unlabeled key combinations are supported:

Fn Fn

+ +

=Pause

= Break

=SysR

•

Fujitsu 27

Page 30

Working with the notebook

Virtual number keys

NumerickeypadVirtualNumberKeysNumlockdisplay

Virtual number keys are provided so that the keys of a numeric keypad can be used for certain applications. The virtual number keys are recognizable on the keyboard by the numbers and symbols printed in the lower right corner of each key. If you have switche d on the virtual number keys, you ca n output the characters shown o n the lower right of the keys.

The key assignment sho wn below may be different from the keyboard layout of your device variant.

1 = Valid characters when the

key is not activated

;

Num Lk

2 = Valid characters when the

keyisactivated

Further information about the status indicators can be found in chapter "

Status indicators", Page 19.

Num Lk

Country and keyboard settings

► Make the country and keyboard settings as described in the documentation for your operating

system.

28 Fujitsu

Page 31

Touchpad and touchpad buttons

Keep the touchpad clean. Protect it from dirt, liquids and grease.

TouchpadTouchpad

Do not use the touchpad if your ﬁngers are dirty. Do not rest heavy objects (e.g. books) on the touchpad or the tou chpa d buttons.

1 = Touchpad

2 = Touchpad buttons

Working with the notebook

The touchpad enable The touchpad button

to the buttons on a c

You can also deact the pointer on th

s you to move the mouse pointer on the monitor.

s allow you to select and execute commands. They correspond

onventional mouse.

ivate the touchpad by pressing key

e monitor unintentionally (see chapter "

Moving the pointer

► Move your ﬁnger on the touchpad.

Touchpad

The pointer will move.



Selecting an item

► Move the pointer to the item you wish to select.

Touchpad

► Tap the touchpad once or press the left button once.

The item is selected.



Executing commands

► Move the

Touchpad

► Tap the touchpad twice or press the left button twice.

The comm



pointer to the ﬁeld you wish to select.

and is executed.

, so that you cannot move

Hot keys", Page 24).

Fujitsu 29

Page 32

Working with the notebook

Dragging items

► Select the desired item.

Touchpad

► Press and hold the left button and drag the item to the desired position

with the ﬁnger on the touchpad. The item will be moved.



Touchscreen/LCD screen without touch function (device-depen

LCDscreenNotes

High-quality LCD screens (TFT) are installed in Fujitsu notebooks. For technical reasons, these screens are manufactured for a speciﬁc resolution. An optimal, clear picture can only b e ensured in the resolution intended for the particular screen. A resolution which differs from the speci ﬁcation can result in an unclear pictu re.

The resolution of the monitor of your notebook is optimally set at the factory. Current production technology cannot guarantee an absolutely fault-free screen display.

A few isolated constantly lit or unlit pixels may be present.

Background lighting

LCD screens are operated w ith background lighting. The luminosity of the b ackground lighting can decrease during the period of use of the notebook. However, you c an set the brightness of your monitor individually.

Synchronizing the display on the LCD screen and an external monitor

For more information, please refer to the chapter " "Display output, switch between".

dent)

Hot keys", Page 24 under

Do not lift or hold the device by the LCD scree n. This can damage LCD screen due to overstressing. Always lift/carry device by holding the keyboard base with both hands.

30 Fujitsu

Page 33

Working with the notebook

Using ﬁngers

You can execute commands and start applications by using ﬁnger tip on the touchscreen of your device.

Action Description

Tap

Tap, hold, release ► Tap and hold an icon and release it again.

Dragging ► Touch and hold a symbol a

Double tap

Zoom in/Zoom out

Input ﬁelds With some apps, data must be entered, for

► Tap on a symbol, menu, a button or folder to

select this option or to activate it.

Theselectedactionispe

another place.

For instance, you can drag apps or widgets onto the start-up screen in this way.

► To increase the size of a view, quickly

tap twice on a web page, map or another screen.

Ifyoudouble-taponapictureinabrowser,it will be enlarged, another double-tap makes it smaller again.

► With some apps, you can enlarge the

display size by moving two ﬁngers apart on the touchscreen, and reduce it by moving your ﬁngers together.

instance an Internet address or your name or password.

► Taponaninputﬁeld. An on-screen keyboard open s, with which you

can enter your data.

rformed.

nd drag it to

Fujitsu 31

Page 34

Working with the notebook

Webcam

Depending on the conﬁguration, your device may include a webcam with integrated microphone.

Depending on the software u record video clips or take p

The webcam has its own stat

• The picture quality de pe

sed, you can use your webcam to take pictures,

art in web chats.

us indicator. The indicator lights up when the webcam is active.

nds on the lighting conditions an d the software being used.

• You can only operate the webcam with a particular application (e.g. an Internet telephony

program or a video conferencing program which supports a webcam).

• When using the webcam, t

he notebook base must not wobble.

• The webcam automatically adjusts itself to the current light level. For this reason

the LCD display may ﬂicker while the light level is adjusted.

Further information o n use of the webcam and additional settings for your webcam can be found in the help function of the program using the webcam.

Rechargeable battery

BatteryBatteryServicelife,batteryRechargeablebatteryBattery

During use as a portable, the no tebook runs on its built-in battery. You can increase the service life of the battery by caring for the battery properly. The average battery service life is around 500 charge/discharge cycles.

You can extend the battery service life by taking advantage of the available energy saving functions.

Charging, caring for and maintaining the battery

BatteryBattery

The noteboo 5°C / 41°F an

You can char (see "

Be aware th 90% and 10 is connec

When the If you do above, y

k battery can only be charged if the ambient temperature is between

d a maximum of 35°C / 95°F.

ge the battery by connecting the notebook to the AC adapter

ecting the AC adapter", Page 17).

Conn

at the battery will not charg e when the battery charge level is between

0%. If the battery charge level is less than 90% and the AC adapter

ted, the battery charges up to 100%.

battery charge level is low, a message from the operating system is displayed.

not connect the AC adapter within ﬁve minutes of the message described

our notebook will automatically switch off.

ring the battery state of charge

Monito

Batterybatterychargemeter

s also has a "Battery charge meter" in the taskbar for monitoring the

Window

ry capacity. When you place the mouse pointer on the battery symbol, the

batte

m displays the state of c harge of the battery.

syste

32 Fujitsu

Page 35

Working with the notebook

Switching the battery on and off

Switching the battery off

To switch the battery on, you will need the AC adapter.

► Disconnect the device from the AC adapter of the notebook and, if relevant, also from the dock. ► Press a pen or a piece of wire (e.g. a paper clip) ﬁrm ly into the opening of the

ON/OFF button for the battery to switch the system off. The device is deactivated.



Switching the battery on

► Connect the device to the AC adapter of the notebook or to the dock. ► Switch the device on again.

Fujitsu 33

Page 36

Working with the notebook

Using the energy saving functions

EnergyEnergyBattery

The notebook uses less power when the available energy-saving functions are used. You will then be able to work longer when using the battery before having to recharge it.

The energy efﬁciency is increased and environmental pollution is reduced. By choosing the best power options, you can make signiﬁcant savings and at the same time help protect the environment.

When you fold down and close the LCD screen, depending on the setting in Windows, the notebook au tomatically enters a power saving mode.

► Set the energy saving functions in your Control Panel.

If you need further information about an option, you can get help with most

settings by pressing

When the notebook i

During ene rgy savi in a swap ﬁle on the

Never switch th e is nearly ﬂat, cl

s in energy saving mode, the following must be remembered:

notebook off while it is in an energy saving mode. If the built-in battery

ose all open ﬁles and do not go into energy saving mode.

to open the Micr os oft Help.

ng mode, open data is held in main memory or

hard disk.

If you do not intend to use your notebook for a long period of time:

► Exit energy saving mode if necessary by moving the mouse, making an entry at the keyboard

or by switching on the notebook.

► Close all opened programs and completely shut down the notebook.

34 Fujitsu

Page 37

Memory cards

Slot

Your notebook is equipped with an integrated memory card reader.

Follow the manufacturer’s instructions when handling the memo ry cards.

Memorycard

Supported formats

Your noteboo k supports the following forma t:

• Secure Digital (SD

Inserting the memory card

Card)

► Gently push the memory card into the slot

until you feel it click into place. The label area must be facing upward. Do not apply excessive force, as otherwise the delicate contact surfaces could be damaged.

Memorycard

Depending on the particular type



used, the memory card may protrude slightly from the slot.

Working with the notebook

Removing the memory card

Memorycard

To avoid any loss of data, always follow the c orrect procedure for remo ving the card (see the documentation for your operating system).

► Press on the memory card (1).

Memorycard

The memory card is released and



can now be removed.

► Pull the memory card out of the slot (2).

Fujitsu 35

Page 38

Working with the notebook

Speaker and microphones

MicrophoneSpeakerSubwooferVolumecontr ol

You ca n ﬁnd information about the exact position of speakers and microphones in chapter "

Please refer t o chapter " also enabling/disabling the speakers using key combinations.

Ports and controls", Page 10.

Hot keys", Page 24 for information on setting the volume and

When you connect headphones or external speakers, the built-in speakers are disabled. You can ﬁnd information on connecting headphones and a microphone in

chapter "

Connecting external devices" , Page 48.

Wireless LAN/Bluetooth wireless components

The installation of wireless components not approved by Fujitsu will invalidate the certiﬁcat ions issued for this device.

Switching the wireless components on and off

► Press the key to change the wireless mode.

WirelessLANWirelessLANBluetoothBluetooth

The wireless indicator will illuminate when one or more wireless components are switched on.



If you switch off the wireless components, the wireless LAN antenna and the Bluetooth module will also be switched off.

You can activate and deactivate the installed wireless components individually using the wireless settings.

Pay attention to the additional safety notes for devices with wireless components provided in the "

Details on using a wireless LAN can be found in the online help system included in the wireless LAN software.

You can ﬁnd more information on how to use Bluetooth in the information received with your Bluetooth device.

Important notes", Page 12 section.

Conﬁguring WLAN access

• Requir

36 Fujitsu

ement: A W LAN is available and you have the necessary access data on hand.

mation on conﬁguring WLAN access can be found in the

Infor

entation for your operating system.

docum

Page 39

Working with the notebook

Further information on WLAN and Bluetooth

For further information about WLAN or Bluetooth, please refer to the appendix of this Operating Manual.

For W LAN speciﬁcations, see chapter "

WLAN speciﬁcations", Pag e 66.

Ethernet and LAN

EthernetLAN

The internal network module of your not ebook supports Ethernet LAN. You can use it to establish a c onnection to a local network (LAN = Local Area Network).

► Pull the LAN adapter out of the LAN port on

the notebook in the direction of the arrow.

► Push the LAN adapter upwards in the

direction of the arrow (1).

► Plug the n etwork cable into the

LAN adapter (2).

► Connect the network cable to y our

network port.

Your network administrator can help you to conﬁgure and use the LAN connections. The network cable is not included in the delivery sco pe. This type of

cable can be obtained from a s pecialist dealer. Use a shielded network cable (CAT 5e).

Fujitsu 37

Page 40

Working with the notebook

Your USB Type-C dock (optional)

Your dock is a device that helps you to quickly connect your notebook to your peripheral devices, such as a monitor, printer, etc.

The features offered by the dock include standard ports for monitor, audio and other USB devices, such as mouse and keyboard.

You need only connect the notebook to the dock in order to work with your peripheral devices.

Ports on the dock

DockConnections

1 = Combined headphones/microphone port 2 = USB port 3.1 Gen 1 (USB Type-A) 3 = VGA monitor port 4=HDMI 5 = Display Port 6 = LAN port 7 = USB 3.1 Gen 1 port for data connection

only (USB Type-C)

8 = ON/OFF button with power-on indicator 9 = DC input connector (DC IN) 10 = USB 3.1 Gen 1 port for data connection

and power supply for the notebook (USB Type-C)

38 Fujitsu

Page 41

Working with the notebook

Setting up the dock

Choose a suitable location for the dock before setting it up. In doing so, please follow these instructions:

• Never place the dock on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents of the notebook and cause overheating and damage.

• Place the dock on a stable, ﬂat, n on-slippery surface. Please note that the rubber feet of the dock may mark certain types of delicate surfaces.

• Never place the dock or the AC adapter on a heat-sensitive surface.

• Do not expose the dock to extreme environmental conditions. Protect the dock against dust, humidity and heat.

Connect the AC adapter to the dock

► Connect the AC cable to the AC adapter (1). ► Plug the AC cable into the power outlet (2). ► Connect the AC adapter cable to the DC

jack (DC IN) of the dock (3).

When the notebook is connected to a dock, the operating system creates a hardware pro ﬁle for the "Docked" mode. In this proﬁle, for example, the monitor which was last used for output is saved as a setting. This proﬁle will be loaded as soon as the notebook is connected to a dock of the same type.

Fujitsu 39

Page 42

Working with the notebook

Connect the notebook to the dock

► Disconnect the AC adapter cable from the DC jack (D C IN) of the notebook.

► Connect one end of the USB cable (USB Type-C) to the USB 3.1 Gen 1 port with

charging function (U SB Type-C) on the notebook (1).

► Connect th

data conne

40 Fujitsu

e other end of the USB cable (USB Type-C) to the USB 3.1 Gen 1 port for

ction and power supply (USB Type-C) on the dock (2).

Page 43

Switching on the notebook via the dock

Working with the notebook

► Press the ON/

OFF button on the dock to switch on the notebook.

Switching off the notebook via the dock

► Close all applications and then shut down your operating system (please

refer to the manual for the operating system).

If the notebook cannot be shut down properly, press the ON/OFF button on the notebook for approx. four seconds. The notebook will switch off. Any data not saved may be lost.

Disconnecting the notebook from the dock

► Disconnect the supplied USB cable (USB Type-C) from the USB 3.1 Gen

1 port (USB Type-C) on the notebook.

Fujitsu 41

Page 44

Security functions

Securityfunctions

Your notebook has a variety of security functions that you can use to protect your system and your personal data from unauthorized access.

This chapter explains how to use these functions, and what the beneﬁts are.

Please remember that in some cases, for example, forgetting your password, you may be locked out of the system and unable to access your data. Therefore, please note the following information:

• Make regular backups to external optical disks such as external hard drives, CDs, DVDs or Blu-ray Discs.

• Some security functio of the passwords and ke

If you forget your passwords you will need to contact our Service Desk. Deletion or resetting of passwords are not covered by your warranty and a charge will be made for assistance.

Conﬁguring the ﬁngerprint sensor

FingerprintsensorFingerprintsens or

Whether your device has a ﬁngerprint sensor or not depends on the device conﬁguration which you ordered.

Once purchased, your conﬁguration cannot be changed to include the ﬁngerprint sensor. Also, only the ﬁngerprint sensor or palm vein sensor can be installed when con ﬁgured, not both.

ns need you to choose passw ords. Make a note

ep them in a safe place.

The ﬁngerprint sensor can record the image of a ﬁngerprint. With additional ﬁnge rprint software, this image can be processed and used instead of a password.

► Install the ﬁngerprint software Work

Place Protect to be able to use the

ﬁngerprint sensor (1).

Work Place Protect can be fo und under Fujitsu Bonus Apps. The shortcut can be found under Start - Fujitsu Extras - Application. Double click on the shortcut. A window with a list of apps is displayed. Select Work Place Protect and install the app. The software is also available on the Fujitsu S upport Site.

42 Fujitsu

Page 45

Setting up the palm vein sensor

PalmveinsensorPalmveinsensor

Whether your device has a palm vein sensor or not depends on the device conﬁguration which y ou ordered,

Once purchased, your conﬁguration cannot be changed to include the palm vein sensor. Also, only the ﬁngerprint sensor or palm vein sensor can be installed when conﬁgured, not both.

Security functions

The palm vein sensor can r is evaluated with additi

Work Place Protec

found under Start window with a lis app. The softwar

Using the Secu

Your device comes with a Security Lock mechanism for the Kensington Lock Cable. You can use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from theft. The Kensington Lock Cable is available as an accessory.

Fujitsu recommends the use of a combination lock.

ecord the image of the veins on the palm of your hand. This image

onal software and can be used in place of a password.

► Install the software Wo

use the palm vein sensor

t can be found under Fujitsu Bonus Apps. The shortcut can be

- Fujitsu Extra s - Application. Double click on the shortcut. A

t of apps is displayed. Select Work Place Protect and install the eisalsoavailableontheFujitsuSupportSite.

rk Place Protect to

(1).

rity Lock

► Fit the Ke

mechanis

KensingtonLockCableUsingthe securitylockMechanicalsecurityAnti-theftpr otection

nsington Lock Cable to the

m on your notebook.

Fujitsu 43

Page 46

Security functions

Conﬁguring password protection in BIOS Setup Utility

Before using the various options for password protection in the BIOS Setup Utility, please proceed as follows to increase data security:

Make a note of the passwords and keep them in a safe place. If you forget your supervisor password you will not be able to access your notebook. Passwords are not covered by your warranty and a charge will be made for assistance.

Passwordprotection

Your password can be up to numbers. No distinction

Protecting BIOS Setup Utility (supervisor password and user password)

If you have opened these operating instructions on the screen, we recommend that you print them out. You cannot call up the instructions on the screen while you are s etting up the password.

BIOSSetupUtility

The supervisor password and the user password both prevent unauthorized use of the BIOS

Setup Utility. The supervisor password allows you to access all of t he functions of the BIOS Setup Utility, while the user password will only give you access to some of the functions. You can

only set up a user password if a supervisor password has already been assigned.

Calling and using the BIOS Setup Utility is described in the chapter

Settings in BIOS Setup Utility", Pag e 55.

eight characters long and can contain letters and

is made between uppercase and lowercase.

Assigning the supervisor and user passwords

► Start the BI ► Select the Set Supervisor Password ﬁeld and press the Enter key.

With Enter



► Enter the password and press the Enter key.

Conﬁrm ne



► Enter the password again and press the Enter key.

Changes



► To set the user password, select Set User Password and proceed exactly as

when conﬁ guring the supervisor password. If you d



► In the Exit menu, select the option Save Changes & Exit. ► Selec

word

rvisorpassword

password Pass

Supe

User

The notebook is then rebooted and the new password comes into effect. It will now be necessary



to ﬁrst enter your supervisor or user password in order to open the BIOS Setup Utility.Please note that the user password only provides access to a few of the BIOS settings.

44 Fujitsu

OS Setup Utility and go to the Security menu.

new Password: y ou are asked to enter a password.

w Password requires you to conﬁrm the password.

have been saved is displayed as a conﬁrmation that the new password has been saved.

o not want to change any other settings, you can exit BIOS Setup Utility.

t Yes and press the Enter key.

Page 47

Security functions

Changing the supervisor password or user password

You can only change the supervisor password w h en you have logged into the BIOS Setup Utility with the supervisor password.

PasswordSupervisorpasswordUserpassword

► Start the BIOS Setup Utility and go to the Security menu. ► When changing the password, proceed exactly as when assigning a pa ssword.

Removing passwords

To remove a password (without setting a new password) perform the following steps:

PasswordSupervisorpasswordUserpassword

► Start the BIOS Setup Utility and go to the Security menu. ► Highlight the Set Supervisor Password or Set User Password ﬁeld and press the Enter key.

You will be requested to enter the current password by the Enter Current Password prompt.



Enter New Password will appear and you will be requested to enter a new password.

► Press the Enter key twice at this request. ► In the Exit menu, select the option Save Changes & Exit. ► Select Yes and press the Enter key.

The notebook will now reboot with t he password rem ove d.



With the supervisor password, you simultaneously deactivate the user password.

Password protection for booting the operating system

With the superv section " also prevent b

Operatingsystem

isor password you have set in the BIOS Setup Utility (see

ning the supervisor and user passwords", Page 44), you can

Assig

ooting of the operating system.

Activating system protection

► Start the BIOS Setup Utility and go to the Security menu.

Operatingsystem

► Select the PasswordonBootoption and press the Enter key. ► Select the option you require (Disabled, First Boot or Every Boot) and press the enter key ► Select the Save Changes & Exit option under Exit.

The notebook will reboot. You will be prompted to enter your password (the supervisor password).



Deactivating system protection

► Start the BIOS Setup Utility and go to the Security menu.

Operatingsystem

► Select the PasswordonBootoption and press the Enter key. ► Select the Disabled option and press the Enter key.

If you do not want to change any other settings, you can exit BIOS Setup Utility.



► Select the Save Changes & Exit option under Exit.

The notebook will reboot. The system is no longer password-protected.



Fujitsu 45

Page 48

Security functions

Password protection for the hard disk

If a supervisor password was set, an additional password for the hard disk can be set in the Hard Disk Security menu.

The hard disk is protected by this password. Data on this hard disk c an then only be read in another system if the corre ct password is entered.

Trusted Platform Module - TPM (device dependent)

TPMTrustedPlatformModule

To use the TPM, you must enable the TPM in the BIOS Setup before the software is installed. The condition for this is that you have assigned at least the supervisor password (see "

For how to call up and operate the BIOS Setup Utility, see Section "

in BIOS Setup Utility", Page 55.

Enabling TPM

• Requirement : You have assigned a supervisor password (see "Security functions", Page 42).

► Call BIOS Setup and ► Mark the TPM (Security Chip) Setting ﬁeld and press the Enter key. ► Select the "Secur

Once you have enabled the TPM by rebooting, the Clear Security Chip menu item appears.



If the TPM was al TPM. With Enabl Identity Keys

Take note that encrypted on

► Select the Ex ► Press the Enter key and select Yes.

The notebo



Security functions", Page 42).

Settings

select the Security menu.

ity Chip" "Enabled" entry to enable the T PM

ready in use, you can use Clear Security Chip to clear the holder in the

ed, all secret keys (e.g. SRK - Storage Root Ke ys, AIK - Attestation

etc.) generated by applications are deleted.

you can then no longer access the data you have

the holder-based keys!

it Saving Changes option in the Exit menu.

ok rest arts and the TPM is switched on after the reboot.

Disabling TPM

• Requirement : You have assigned a supervisor password (see "Security functions", Page 42).

► Call BIOS Setup and select the Security menu. ► Mark the TPM (Security Chip) Setting ﬁeld and press the Enter key. ► Select the "Security Chip" "Disabled" entry to deactivate the TPM. ► From the Exit menu, choose the option Exit Saving Changes. ► Press the Enter key and select Yes.

The notebook will now reboot with TPM deactivated.



46 Fujitsu

Page 49

Security functions

Smart Card reader

SecurityfunctionsSecurityfunctions

Smart Cards are not supplied as s tandard equipment. You can use all Smart Cards that comply with the ISO standard 7816-1, -2 or -3. These Smart Car ds are available from various manufacturers.

With the appropriate software you can use your Smart Card as an alternative to password protection, but also as a digital signature, fo r encrypting your e-mails or for home banking.

We recommend that you always use two Smart Cards. Always keep one of the Smart Cards in a safe place if you are carrying the other Smart Card with you.

Inserting the Smart Car

Do not use force when inserting and removing the Smart Card. Make sure that foreign objects do not fall into the Smart C ard reader.

► Slide the Smart Card into the Smart

Card reader with the chip facing upwards (or down w ard s depending on the device) and to the front.

Fujitsu 47

Page 50

Connecting external devices

Under all circumstances, please observe the safety notes provided in the

Important notes", Page 12 chapter before connecting or disconnecting

any devices to or from your notebook. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm. Never pull at a cable when disconnecting it. Always grasp the plug.

With some devices such as USB devices, it is not necessary to switch off the notebook and the device before connecting/disconnecting. For more information about whether or not devices need to b e switched off, please refer to the documentation supplied w ith the external device.

Some of the external d evices require special drivers (see the operating system and external device documentation).

HDMI port

HDMIport

The HDMI port on your notebook or the optional dock can be used to connect an external ampliﬁer, LCD TV or a plasma TV with an HDMI connection.

► Connect the data cable to the

external device.

► Connect the da

the notebook

ta cable to the HDMI port on

or on the optional dock.

48 Fujitsu

Page 51

Connecting external devices

Connecting an external monitor to the dock

An analog monitor is connected to the analog external monitor port (VGA) and a digital monitor to the Display Port on the optional dock. The display output is limited to a maximum of two monitors at thesametime(see"

MonitorVGAsocketMonitor portMonitorp ort

Hot keys", Page 24, the section on "To ggling the display output").

Analog external monitor port (VGA) (on the

Digital Display Port (on the optional dock)

optional dock)

► Switch off the not

ebook and the external monitor.

► Plug the data cable of the external monitor into the monitor port. ► First switch on

the external monitor and then the noteboo k.

You can also swi screen of the n

You can displa notebook LCD s

tch back and forth between the external monitor and the LCD

otebook, see chapter " y the same picture on the external monitor and the

creen simultaneously.

Hot keys", Page 24.

Fujitsu 49

Page 52

Connecting external devices

Connecting USB devices

USBports

On the USB ports you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem).

USB devices are hot-pluggable. This means you can connect and disconnect the cables of U SB devices while the operating system is running.

USB 1.x has a maximum d ata transfer rate of 12 Mbps. USB 2.0 has a data transfer rate of up to 480 Mbps. USB 3.0 ha s a data transfer rate of up to 5 Gbps. USB 3.1 gen eration 1 has a data transfer rate of up to 5 Gbps. USB 3.1 generation 2 has a data transfer ra te of up to 10 Gbps. Additional information can be found in the document ation for the USB devices.

Device drive

USB devices w

► Connect the data ca

bletothe

external device.

► Connect the data c able to a USB

port of the notebook.

ill be automatically recognized and installed by your operating system.

50 Fujitsu

Page 53

Connecting external devices

USB port with charging function (USB Type-C)

USBportwithchargingfunction(USBType-C)

This USB port allows you to operate and charge the notebook using the optional dock (see "

Connect the notebook to the dock", Page 40).

You can also charge a connected USB device or operate devices without an additional power supply. This is also possible with the notebook switched off, if the USB Type-C Power Delivery

on System-Off function is activated in the Ad vanced - Miscellaneous Conﬁgurations menu of the BIOS Setup Utility. Calling up and using the BIOS Setup Utility is described in section "

Settings in BIOS Setup Utility", Page 55.

USB devices are hot-pluggable. This means you can connect and disconnect the cables of USB devices while the operating system is running.

Additional information can be found in the d ocumentation for the USB devices.

► Connect the data cable to the

external device.

► Connect the data cable to a USB port

(USB Type-C) on the notebook.

Fujitsu 51

Page 54

Connecting external devices

USB port with charging function (Anytime USB charge)

You c an use this USB port to charge or supply power to a USB device (e.g. to charge a PDA or a mobile phone or to connect a USB lamp).

This is possible even when the notebook is switched o ff; in the BIOS-Setup-Utility in the Advanced menu the function Anytime USB Charge must be activated. If the setting AC is selected thereby, the device will only be charged when the AC adapter is connected.

Calling and using the BIOS-Setup-Utility is described in the section "

in BIOS Setup Utility", Page 55.

USBchargingfunction

It is recommended that the notebook be operated with the AC adapter connected whenever the USB port with charging function is in use, as this function will drain the battery more quickly if an external USB device is being charged.

The AC adapter must already b e connected when the notebook is switched off, as otherwise the USB charging function will be disabled and the connected USB devices will not b e charged.

Some USB devices (e.g. mobile telephony) require a driver in order to utilize the USB charging function. In this case the USB charging function will not work when the notebook is switched off, as no drivers are active when the notebook is switched off.

► Connect the data cable to the

external device.

► Connect the data cable to a USB port

(Anytime USB charge) of the notebook.

Settings

How to remov e USB de vices correctly

Always cor to ensure

► With the left mouse button, click on the symbol in the taskbar for safe removal of hardware. ► Select t ► Press the "Enter" key.



52 Fujitsu

he device you wish to shut down and remove.

r the dialog box which tells you that it is now safe to remove the device.

Wait fo

rectly remove the device according to the rules described below,

that none of your data is lost.

Page 55

Connecting external devices

Headset port

ConnectingaudiodevicesAudioconnectionsConnectingheadphones

You c an connect a headset, headphones or external loudspeakers to your notebook via the headse t port.

► Connect the audio cable to the

external device.

► Connect the audio cable to the headset

port on the notebook. The internal speakers are disabled.



If you buy a cable from a specialized dealer, please note the following information: The headset port on your notebook is a "3.5 mm jack". If you want to connect a headset, headphones or speaker, you will

need a "3.5 mm jack plug".

Fujitsu 53

Page 56

Removing and installing components

during servicing

Removing and installing compo during servicing

Only qualiﬁed technicians should repair your notebook. Unauthorized opening or incorrect repair may greatly endanger the user (electric shock, ﬁre risk) and will invalidate your warranty.

Incaseofservice

Components

nents

54 Fujitsu

Page 57

Settings in BIOS Setup Utility

BIOSSetupUtilitySystemsettings,BIOSSetupUtilityConﬁguration,BIOSSetupUtilitySetupConﬁguringsystemConﬁguringhardware

The BIOS S etup Utility allows you to set the system functions and the hard ware conﬁguration for the notebook.

When it is delivered, the notebook is set to factory default settings. You can change these settings in BIOS S etu p Utility. Any changes you make take effect as soon as you save and exit the BIOS Setup Utility.

The BIOS Setup Utility program contains the following menus:

Info System Advanced

Security Boot Exit

Displays information relating to the BIOS, processor and notebook Set calendar, clock, conﬁgure SATA drive Conﬁguration of various hardware components, such as mouse , keyboard,

processor Password settings and security functions Conﬁguration of the start-up sequence Exits the BIOS Setup Utility

Starting the BIO

► Reboot the device (switch off/on or reboot the operating system).

BIOSSetupUtility

Depending on the setting for Fast Boot in the BIOS-Setup-Utility, the following



notiﬁcation may appear on the screen during start-up:

<F2> BIOS Setup <F12> Boot Menu

► Press the ► If a password has been assigned, enter the password and press the Enter key.

The BIOS Setup Utility starts.

key.

If you have forgotten the password, contact your system administrator or contact our customer service center.

S Setup Utility

Fujitsu 55

Page 58

Settings in BIOS Setup Utility

BIOS Setup Utility operation

BIOSSetupUtility

Press theF1key to display help about operation of the BIOS Setu p Utility. The description of the individual settings is shown in the right-hand window of the BIOS Setup Utility.

With the

key you ca n load the default settings of the BIOS Setup Utility.

► Use the cursor keys

The menu is displayed on the screen.



► Select the option you want to change with the cursor keys

←

or→to select the menu you wish to access to make changes.

↑

or↓.

► Press the "Enter" key. ► Press the

ESC

key to exit the selected menu.

► For future reference, make a note of the changes you have made (for example, in this manual).

56 Fujitsu

Page 59

Settings in BIOS Setup Utility

Exiting BIOS Setup Utility

BIOSSetupUtility

You need to select the desired option in the Exit menu and activate it by pressing the Enter key:

Exit Saving Changes - save ch

► Tosave the current menu settings and exit the BIOS Setup Utility,selectExit SavingChangesand Yes.

The notebook is rebooted



and the new settings come into effect.

anges and exit BIOS Setup Utility

Exit Discarding Changes - Reject changes and exit BIOS Setup Utility

► To discard the changes, select Exit Discarding Changes and Yes.

The settings in place when BIOS Setup Utility was called re m ain effective. BIOS



Setup Utility is terminated and the notebook is rebooted.

Load Setup Defaul

► To copy the standard entries for all menus of the BIOS Setup Utility,

choose Load Setup Defaults and Yes.

ts – load default values

Discard Changes - Discard Changes without exiting BIOS Setup Utility

► To discard the changes you have made, select Discard Changes and Yes.

ThesettingsinplacewhenBIOS Setup Utility was c alled remain effective.



You can now make additional settings in the BIOS Setup Utility.

► If you want to exit the BIOS Setup Utility withthesesettings,selectExit Saving Changes and Yes.

Save Chan

ges - save changes without exiting

the BIOS Setup Utility

► To save the changes, select Save Changes and Yes.

The changes are saved. You can now make additional settings in the BIOS Setup Utility.



► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes.

Save changes and power off

► To save the changes and switch off your device, select Save Changes and Power Off and Yes.

The changes are sa ved. Your device is shut down.



Fujitsu 57

Page 60

Troubleshooting and tips

TroubleshootingTipsFaultProbl emsolving

If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows: ► Make a note of the steps and the circumstances that led to the fault. Also

make a note of any error messages displayed.

► Switch the notebook off. ► Please contact the Hotline/Service Desk.

You can contact Fujitsu Se rvice and Support in the following ways:

• Toll free phone: 1-800-8Fujitsu (1-800-838-5487)

• Website: " Before you place the call, have the following information ready so that the c ustomer

support representative can provide you with the fastest possible solution:

• The model name and serial number of the notebook. The serial number is located on a sticker on the underside of the notebook.

• Notes with the mess informationonaco

• Any changes you have made to the hardware or software since receiving the notebook.

• Any changes you h

• Your system conﬁguration and all peripheral d evices connected to your system.

• Your sales cont

Our noteboo ks have been designed primarily with mobile applications in mind. This means that considerable effort has been made to optimize components and equipment in terms of weight, space and energy requirements. Depending on the particular conﬁguration you have purchased, it is possible that functionality may be slightly reduced compared to a desktop PC if you are running processor-intensive gaming software, e.g. games with intensive 3D graphics. Updating your hardware with drivers which have not been approved by Fujitsu may result in performance losses, data losses or malfunction of the equipment. A list of approved drivers and current BIOS versions can be downloaded from: "

http://solu

tions.us.fujitsu.com/www/content/support/contact/index.php"

ages that appeared on the screen and

ustic signals.

ave made to the BIOS Setup settings after receiving the notebook.

ract.

http://solutions.us.fujitsu.com"

Help if problems occur

Should you encou nter a problem with your computer that you cannot resolve yourself: ► Note the I D number of your device. The ID number is found on the type rating

plate on the back or underside of the casing.

► For further clariﬁcation of the problem, contact the Fujitsu Service Desk. When you do

this, please have ready the ID number and serial number of yo ur system.

58 Fujitsu

Page 61

Troubleshooting and tips

Reset by switching the battery off

If the device no longer responds and does not react to the ON /O FF button, use the O N/O FF button for the battery on the underside of the device to switch off the device.

► Switch the battery off and on a gain (see chapter "

Switching the battery on and off", Page 33

If you need to restore your system

In the event you need to restore your system, please refer to the appendix of this Operating Manual.

The notebook’s date or time is incorrect

IncorrecttimeTimenotcorrectWrongdate/timeDatenotcorrect

Cause Troubleshooting

Time and date are incorrect. ► With the BIOS-Setup-Utility, you can set the

date and time in the Main menu.

Date and time are still set incorrectly after switching on the notebook.

► Please contact your sa les outlet or our

hotline/service desk.

When certain characters a re entered on the keyboard, only numerals are written

Cause Troubleshooting

The virtual number keys of your device are activated, see "

Virtual number keys", Page 28

► Press the

Num

button.

The notebook’s LCD screen remains blank

creen

LCDscreenBlankLCDs

Cause Troubleshooting

Screen is switched off. External monitor or television set connected.

► Press a key or touch the touchpad. ► Press the

output, s

key for changing over the screen

ee "

Hot keys", Page 24.

The LCD screen of the notebook is difﬁcult to read

reen

reen LCDsc

LCDsc

Cause Troubleshooting

Reﬂected glare ► Turn the notebook or alter the tilt of the LCD

Fujitsu 59

screen.

► Increase the brightness of the screen.

Page 62

Troubleshooting and tips

The external monitor remains bl

Monitor

Cause Troubleshooting

Monitor is switched off. ► Switch the external monitor on. Power saving has been activated (monitor is

blank). Brightness is set to dark. Screen output is set to the notebook’s LCD

screen The external monitor’s AC cable or data cable is

not connected properly.

The external mon

MonitorMonitor

Cause Troubleshootin

The wrong exter or the wrong sc the applicati

nal monitor has been selected

reen resolution has been set for

on program.

itor is blank or the image is unstable

► Press any key to continue.

► Adjust the brightness of the ► Press the key for chang ing over the screen

► Switch off the external monitor and the

► Check whether the AC cable is plugged

► Check whether the data cable is properly

► Switch on the external monitor and the

► Terminate the a

► Set the screen resolution: Set the screen

► Select mon

ank

output, see "

notebook.

properly into the external monitor and into the power outlet.

connected to the notebook and the external monitor (if it is plugged in with a connector).

notebook.

Windows by pre error persist use the key for (see " to the LCD scr the followi

resolution as described in the documentation foryouroperatingsystem.

describe operatin

Hot keys", Page 24.

pplication program under

Alt+F4

ssing

s after terminating the program,

switching the screen output

s", Page 24), in order to switch

Hot key

een of the notebook. Change

ng setting:

itor: Select monitor 1 or 2 as

d in the documentation for your

gsystem.

monitor.

.Ifthe

60 Fujitsu

Page 63

Troubleshooting and tips

The notebook does not start after switching it on

Notebook

Cause Troubleshooting

The battery is dead.

The AC adapter is not connected properly. ► Check whether the AC adapter is properly

► Charge the battery.

► Connect the AC adapter to the notebook.

connected to the notebook.

► Switch the notebook on.

The notebook stops wor

NotebookEnding

Cause Troubleshooting

The notebook is in en

An application pro

malfunction.

ergy saving mode.

gram has caused the

king

► End energy saving mo ► Close the application program or restart

the notebook (by restarting the operating

de.

system or switching the device off and back on again).

The battery is dead.

► Charge the battery.

► Connect the AC adapter to the notebook.

The printer does not print

notprint

Printerdoes

Cause Troubleshooting

The printer is not switched on. ► Make sure that the printer is switched

The printer is not connected correctly.

The printer driver is faulty or not correctly

installed, or it is the wrong printer driver.

on and ready for operation (refer to the documentation supplied with the printer).

► Check that the data cable connecting

the notebook to the printer is properly connected.

► Check whether the correct printer driver is

loaded (refer to the printer documentation).

Fujitsu 61

Page 64

Troubleshooting and tips

The wireless connection to a net

Thewirelessconnectiontoanetw orkdoesnotwork

Cause Troubleshooting

The wireless component is switched off. ► Switch the w ireless component on (see

The wireless component is switched on. Despite this, the wireless connection to a network does not work.

Smart Card reader is not

Cause

Smart Card inserted incorrectly. ► Make sure you have inserted your Smart

► Check whether the wireless connection is

► Further information on using the wireless

recognized

Troubleshooting

► Check whether the Smart Card you are

work does not work

Switching the wireless components on and

" off", Page 36).

enabled by the software.

component can be found in the help ﬁles.

Card into the Smart Card reader with the chip facing upwards / downwards (device-dependent).

using is supported. Your Sm art Card must comply with the ISO standard 7816-1, -2,

-3 and -4.

Smart Card PIN forgotten

Cause

PIN forgotten ► If you are work

Troubleshooting

system admini system with a

ing in a network, contact your strator, who can unlock your Supervisor PIN.

Smart Card lost

Cause

Smart Card lost. ► If you are working in a netw ork, contact your

62 Fujitsu

Troubleshooting

system administrator, who can boot your notebook with a Supervisor Smart Card.

Page 65

Troubleshooting and tips

Error messages on the screen

ErrormessagesonthescreenErrors

This section de scribes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programs are described in the documentation for these programs.

If the error message appears repeatedly despite troubleshooting measures, contact the place of purchase or our custom er service center.

Error message/cause Troubleshooting

CMOS Battery Bad

If the error message occurs repeatedly, the back-up battery in the notebook is dead.

System CMOS checksum bad - Default conﬁguration used

The system conﬁguration information is incorrect.

Extended memory failed at offset: xxxx Failing Bits: zzzz zzzz

When testing the extended memory. an error has resulted at the address xxxx.

Failure Fixed Disk n

The settings of the hard disk drive are incorrect.

Keyboard controller error

Keyboard error

nn Stuck key Operating system not found

Press <F1> to resume, <F2> to SETUP

This error message appears if an error occurs during the self-test before starting the operating system.

► Contact your sales outlet

service center.

► Switch the notebook of ► Switch the notebook on. ► Press the function k

BIOS Setup.

► In the BIOS Setup, select the Exit menu. ► Select the entry Lo ► Select OK and press the Enter key. ► Check whether the additional memory

module has been inserted correctly.

► Start the BI OS Setup (Primary Master

submenu) and select the correct settings.

► Switch off the notebook with the ON/OF F

button.

► Wait 3 - 5 seconds and switch o n the

notebook again.

If you use an external keyboard: ► Check the connection and reboot the

notebook.

► Make sure that no key is pressed. ► Check

in the BIOS Setup whether your hard

as been set correctly.

disk h

► Make sure that the operating system is

installed on the corresponding drive.

► Press the

function key to start the

operating system.

► Press the function key

BIOS Setup.

or our customer

to access the

ad Setup Defaults.

to access the

Fujitsu 63

Page 66

Troubleshooting and tips

Error message/cause Troubleshooting

Previous boot incomplete - Default conﬁguration used Default values have been set for certain

► Press the

to do so. settings because of an error which occurred in the previous system boot. Check the settings in the BIOS Setup.

Real time clock error

► Contact your sales outlet or

service center.

nnnnK Shadow RAM failed a Bits: zzzz

System battery is dead - Replace and run SETUP

t offset: xxxx Failing

► Contact your sales outlet or our customer

service center.

► Contact your sales outlet or our customer

service center.

System cache error - Cache disabled

► Contact your sales out

service center.

System timer error

► Contact your sales outlet or our customer

service center.

function key when prom

our customer

let or our customer

pted

64 Fujitsu

Page 67

Technical data

Technicaldata

LIFEBOOK

Technicaldata

Ambient conditions

Operating temperature 41°F – 95°F / 5°C – 35°C

Dimensions

Width x Depth x Height

Weight Device with 2 cell rechargeable battery without

Main memory

Slots Maximum 20 GB DDR4 SO-D IMM

12.17 inch x 8.37 inch x 0.61 inch (excl. rubber feet)

309 mm x 212.5 mm x 15.5 mm (excl. rubber feet)

touch function: approximately 1.76 lbs. / 799 g Device with 4 cell rechargeable battery without

touch function: approximately 2.03 lbs. / 920 g Device with 4 cell rechargeable battery with

touchscreen: approximately 2.09 lbs. / 950 g

1 ﬁxed slot with 4 GB (soldered) 1 slot with 260 pin D DR4 2400 MHz SO-DIMM 4 GB, 8 GB or 16 GB modules

The data sheet for the de vice provides further technical data. You can download the datasheet for your device from the internet at "

www.fujitsu.com/us".

Rechargeable battery

2 cell rechargeable battery 25 Wh

Rated voltage 7.2 V 14.4 V Rated capacity 3490 mAh 3490 mAh

Fujitsu 65

4 cell rechargeable battery 50 Wh

Page 68

Technical data

Power adapter

Technicaldata

Electrical data

Primary 65 W Rated voltage Rated frequency 50 Hz to 60 Hz (automatic) Secondary Rated voltage 19 V Max. rated cu rrent 3.42 A

100 V to 240 V (automa tic)

An additional AC adapt

er or AC cable can be ordered at any time.

WLAN speciﬁcations

Type of network Intel® Dual Band Wireless-AC 8265

Transfer rate (Automatic switching) IEEE802.11 a and g: 54

Active frequency • 802.11n: 2.4 GHz or 5 GHz

Typical operating distances** • 802.11a: 40 ft. (12 m) @ 54 Mbps; 300 ft.

Number

of channels

11a/b/g/n/11ac), Wi-Fi based*

Mbps max. data rate; IEEE802.11n: 300 Mbps max. data rate, IEEE802.11ac: 867 Mbps max. data rate

• 802.11b/g: 2400~2473 MHz

• 802.11a: 4900~5850 MHz

• 802.11a: 2.4 GHz / 5 GHz

(91m)@6Mbps

• 802.11ac: 40 ft. (12 m) @ 54 Mbps; 300 ft.(91 m) @ 6 Mbps

• 802.11b: 100 ft. (30 m) @ 11 Mbps; 300 ft. (91m)@1Mbps

• 802.11g: 100 ft. (30 m) @ 54 Mbps; 300 ft. (91m)@1Mbps

• 802.11n: Estimated double the o perating distance of 802.11g and 802.11a in their respective frequencies

• 802.11a: 8 independent channels

• 802.11b/g: 11 channels, 3 non-overlapping channels

• 802.11n: Channel bonding takes two of the non-overlapping 20MHz channels and combines it into one 40MHz channel. It is actually 12 non-overlapping channels with channel bonding and 24 without. Also it is 1 non-overlapping channel in 2.4GHz when channel bonding is used.

• 802.11ac: 5 independent channels

66 Fujitsu

Page 69

Technical data

Security

Maximum recommended number of c omputers to be connected over wireless LAN (during ad hoc connection)

* “Wi-Fi based” indicate interconnectivity of wi

** The operating distan number of walls, reﬂect

*** Network key encryp the ﬁxed length of 24 bi

**** Depending on the networked is reduce

s that the interconnectivity test of the organization which guarantees the

reless LANs (Wi-Fi Alliance) was passed.

ces given above increase or decrease depending on factors such as the

ing material or interference by external RF sources.

tion (WEP) occurs with the number of bits given above, after deduction of

ts the user may however also set 40 or 104 bits.

particular practical application, the number of computers which can be

d if necessary.

Encryption types: compatible with WEP, TKIP, AES***, WPA 1.0 and WPA 2.0

Encryption key, lengths supported: 64 bits and 128 bits

10 units or less ****

Fujitsu 67

Page 70

Manufacturer’s notes

Disposal and recycling

Notes

You can ﬁnd information on this subject on your notebook or on our website

http://solutions.us.fujitsu.com/www/content/products/trade-in_program/").

Recycling your battery

Over time, the batteri shorter amount of time may want to replace the that you dispose of th could cause environ

Fujitsuisverycon Rechargeable Batt dedicated to prot

RBRC has drop-off To ﬁnd the locatio

If there are no co Education Init

es th at run your mobile computer will begin to hold a charge for a

; th is is a natural occurrence for all batteries. When this occurs, you

battery with a brand new one*. If you replace it, it is important

e old battery properly because batteries contain materials th at

mental damage if disposed of improperly.

cerned with environmental protection, and has enlisted the services of the

ery Recycling Corporation (RBRC)**, a nonproﬁt public service organization

ecting our environment by recycling old batteries at no cost to you.

points at many convenient locations throughout the United States and Canada.

n nearest you, go to "

nvenient RBRC locations near you, you can also go to the EIA Consumer

iative website "

http://EIAE.org/ " and search for a convenient disposal location.

www.RBRC.org" or call 1-800-822-8837.

Remember – pro make every eff

*Toorderane at "

www.shop

** RBRC is an battery rec

DOC (Indu

STRYCANADA)NOTICES

DOC(INDU

Radios and Television

This Class B digital apparatus meets all requirements of Canadian Interference-Causing Equipment Regulations.

CET appareil numérique de la class B respecte toutes les exigence du Réglement sur le matérial brouilleur du Canada.

68 Fujitsu

stry CANADA) Notices

tecting the environment is a cooperative effort, and you should

ort to protect it for current and future generations.

w battery for your Fujitsu mobile computer, go to the Fujitsu shopping site

fujitsu.com" in the US or "www.fujitsu.ca/product s/notebooks" in Canada.

independent third party to which Fujitsu provides funding for

ycling; RBRC is in no way afﬁliated with Fujitsu.

Page 71

Manufacturer’s notes

UL Notice

IMPORTANT SAFETY INSTRUCTIONS

This unit require s an AC adapter to operate. Only use UL Listed I.T.E. adapters with an output rating of 19 VDC, with a minimum current of 3.42A (65W). The correct output rating is indicated on the AC adapter label. Refer to the illustration below for the correct AC adapter ou tput polarity:

CAUTION:

When using your notebook equipment, ba sic safety precautions should always be followed to reduce the risk of ﬁre, electric shock and injury to persons, including the following:

• Do not use this product near water for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet b asement or near a swimming pool.

• Use only the power cord and batteries indicated in this manual.

• Do not dispose of batteries in a ﬁre. They may explode.

• Check with local codes for possible special disposal instructions.

SAVE THESE INSTRUCTIONS.

For Authorized Repair Technicians Only

CAUTION:

For continued protection against risk of ﬁre, replace only with the same type and rating fuse.

WARNING:

Danger of explosion if Lithium (CMOS) battery is incorrectly replaced. Rep lace only with the same or equivalent type recommended by the manufacturer.

Dispose of used batteries according to the manufacturer’s instruction.

Fujitsu 69

Page 72

Manufacturer’s notes

ENERGY STAR Compliance

Your Fujitsu system is an ENERGY STAR qualiﬁed mobile PC. By choosing a computer with the latest ene rgy-saving technology, you’re helping to preserve our environment for future generations. ENERGY STAR is a joint program of the U.S. Environmental Protection Agency, U.S. Department of Energy, Natural Resources Canada, and other governments around the world helping us save money while protecting the environment through energy efﬁcient products and practices. With energy costs and global warming top-of-mind for consumers, Fujitsu is committed to offering solutions that help consumers conserve energy and improve the quality of our environment.

Sleep mode:

You will notice that your computer is initially set so that the display turns off after 10minutes of user inactivity, and the c omputer goes into Sleep mode after 20 minutes of user inactivity, when the AC adapter is connected. On battery, the display turns off after 5 minutes and the computer goes into Sleep mode after 10 minutes. When going into Sleep mode, the computer also reduces the speed of any active Ethernet network links. To “wake” the computer from Sleep mode, press the Suspend/Resume Button.

Energy saving beneﬁts:

Fujitsu ENERGY STAR qualiﬁed mobile PCs use about half as m uch electricity as standard equipment – saving half in utility costs. But more than that, ENERGY STAR also makes a difference for the environment. Did you know that the average house can be responsible for twice the greenhouse gas emissions as the average ca r? Tha t’s because every time you ﬂip on a light switch, run your dishwasher, or turn on your PC, you use energy, which means more g reenho use gas emissions from power plants. So the more energy we can save through energy efﬁciency, the more we help to reduce greenhouse gases and the risks of global warming.

To learn more about the important ENERGY STAR program, visit:" To read about how Fujitsu is supporting Sustainable Management along with

several other environmental activities, visit the Fujitsu Corporate Citizenship page at:

http://www.computers.us.fujitsu.com/www/content/aboutus/environmental/environment.php".

www.energystar.gov".

70 Fujitsu

Page 73

Manufacturer’s notes

FCC and IC Regulatory Information

Please note the following regulatory information related to the wireless LAN device.

Regulatory Notes and Statements

Wireless LAN, Health and Authorization for use

Radio frequency electromagnetic energy is emitted f rom Wireless LAN devices. The energy levels of these emissions, however, are far much less than the electromagnetic energy emissions from wireless devices such as mobile phones. Wireless LAN device s are safe for use by consumers because they operate within the guidelines found in radio frequency safety standards and recommendations. The use of Wireless LAN devices may be restricted in some situations or environments, such as:

• On board an airplane, or

• In an explosive environment, or

• In situations where the interference risk to other devices or services is perceived or identiﬁed as harmful.

In cases in which the policy regarding use of W ireless LAN devices in speciﬁc environments is not clear (e.g., airports, hospitals, chemical/oil/gas industrial plants, private buildings), obtain authorization to use these devices prior to operating the equipment.

Regulatory Information/Disclaimers

Installation and use of this Wireless L AN device must be in strict accordance with the instructions included in the user documentation provided with the product. Any changes or modiﬁcations made to this device that are not expressly approved by the manufacturer may void the u ser’s authority to operate the equipment. The manufacturer is not responsible for any radio or television interference caused by unauthorized modiﬁcation of this device, or the substitution or attachment of connecting cables and equipment other than those speciﬁed by the manufacturer. It is the responsibility of the user to correct any interference caused by such unauthorized modiﬁcation, substitution or attachment. The manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of gove rnment regulations arising from failure to comply with these guidelines.

This device must not be co-located or operated in conjunction with any other antenna or transmitter. For IEEE 802.11a Wireless LAN: For operation within 5.15~5.25 GHz frequency range, it is

restricted to indoor environments, and the antenna of this device must be integral.

Federal Communications Commission statement and Industry Canada statement:

This device complies with Part 15 of FCC Rules and Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause

interference, and, (2) This device must accept any interference, including interference that may cause undesired operation of this device.

Fujitsu 71

Page 74

Manufacturer’s notes

Déclaration d’Industrie Canada

Cet appareil est conforme à la Section 15 des Règles de la FC C et à la ( aux) norme(s) RSS concernant les appareils exempt s de licence par Industrie Canada. Son fonctionnement est soumis aux deux condition s suivantes : (1) cet appareil ne doit pas causer d’interférence nuisib le; (2) cet appareil doit accepter toutes les interférences reçues, y compris celles pouvan t causer un mauvais fonctionnement de l’appareil.

FCC Interference Statement

This equipment has been tested and fou nd to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase t he distance between the equipment and the receiver.

3. Connect the equipment to an outlet on a circuit different from the one the receiver is connected to.

4. Consult the dealer or an experienced radio/TV technician for help.

FCC Radio Frequency Exposure statement

The available scientiﬁc evidence does not show that any health problems are associated with using low power wireless devices. There is no proof, however, that these low power wireless devices are absolutely safe. Low power wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low-level RF that does not produce heating effects causes no known adverse health effects. Many studies of low-level RF exposure have not found any biological effects. Some studies ha ve suggested that som e biological effects might occur, but such ﬁndings have not been conﬁrme d by additional research.

The wireless LAN radio device has bee n tested and found to comply with FCC radiation exposure limits set forth for an uncontrolled equipment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65.

The exposure standard for wireless devices employs a unit of measurement known as the Speciﬁc Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg, and 1.6 W/kg by Industry Canada.

This device is compliant with SAR for general population /uncontrolled exposure limits in ANSI/IEEE C9 5.1-19 92 and Canada RSS 102, and had been tested in accordance with the measurement methods and procedures speciﬁed in OET Bulletin 65 Supplement C, and Canada RSS 102. This device has been tested, and meets the FCC, IC RF exposure guidelines when tested with the device operating conditions.

72 Fujitsu

Page 75

Manufacturer’s notes

Déclaration de la FCC/d’Industrie Canada sur l’exposition aux radiofréquences

La norme régissant l’exposition des appareils sa ns ﬁl aux radiofréquences emploie une unité de mesure dénommée Taux d’absorption spéciﬁque, ou TAS. La FCC et Industrie Canada ont déﬁni la même limite de TAS : 1,6 W/kg. Cet appareil est conforme au TAS pour les limites d’exposition générales de la population/non contrôlées déﬁnies par les règles C95.1-1 992 de l’ANSI/IEEE et RSS 102 d’Industrie Canada ; il a été testé en conformité avec les méthodes et procédures de mesure spéciﬁées dans le supplément C du bulletin 65 de l’OET (Ofﬁce d’ingénierie et de technologie) et la règle RSS 102 d’Industrie Canada. Cet appareil a été testé selon les directives de la FCC et d’IC concernant l’exposition aux radiofréquences et s’est révélé conforme à ces dernières lorsqu’il a été testé en contact direct avec le corps.

Export restrictions

This product or software contains encryption code which may not be exported or transferred from the US or Canada without an approved US Department of Commerce export license. This device complies with Part 15 of FCC Rules., as well as I CES 003 B / NMB 003 B. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesirable operation. Modiﬁcations not expressly authorized by Fujitsu America, Inc. may invalidate the user’s right to operate this equipment.

Restrictions concernant l’exportation

Ce produit ou logiciel contient du code de chiffrement qui ne peut être exporté ou transféré du Canada ou des É tats-U nis sans un permis d’exportation du département du commerce des États-Unis. Ce matériel est conforme à la Partie 15 des règlem ents de la FCC, ainsi qu’à la norme ICES 003 B/NMB 003 B. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d’interférence nuisible; (2) cet appareil doit accepter toutes les interférences reçues, y compris celles pouvant causer un mauvais fonctionnement de l’appareil. Toute modiﬁcation n’ayant pas été expressément approuvée par la société Fujitsu America Incorporated peut annuler le droit de l’utilisateur de se servir du matériel.

Fujitsu 73

Page 76

Manufacturer’s notes

Canadian Notice / Avis pour le Canada

Canadian Notice

The device for the 5150 - 5250 MHz band is only for indoor usage to reduce the potential for harmful interference to co-channe l mobile satellite systems.

The maximum antenna gain of 6 dBi permitted (for devices in the 5250 - 5350 MHz, 5470 - 5725 MHz and 5725 - 5825 MHz bands) to comply with the e.i.r.p. limit as stated in RSS-247.

In addition, users are cautioned to take note that high power radars are allocated as primary users (meaning they have priority) of 5250 - 5350 MHz and 5650 - 58 50 MHz and these radars could cause interference and/or damage to LE-LAN devices.

Avis pour le Canada

Le matériel destiné à un usage sur la bande 5 150 - 5 250 MHz doit être utilisé uniquement à l’intérieur aﬁn de réduire les risques de brouillage nuisible causé aux systèmes mobiles par satellite fonctionnant sur un même canal.

Un gain d’antenne de 6 dBi est autorisé (pour le matériel utilisant les bandes 5 250

- 5 350 MHz, 5 470 - 5 725 MHz et 5 725 - 5 825 MH z), conformément à la limite p.i.r.e. maximale permise afférent aux périphériques R SS-247.

En outre, les utilisateurs doivent prendre garde au fait que les radars de grande puissance sont considérés comme des utilisateurs principaux (ce qui signiﬁe qu’ils sont prioritaires) des bandes 5 250 - 5 350 MHz et 5 650 - 5 850 MHz et qu’ils pourraient causer des interférences et/ou des dommages aux appareils de réseau exempts de licence.

AVERTISSEMENT – Le notebook Fujitsu communiquera par radiofréquences (RF) lorsqu’elle est utilisée en mode station d’accueil dans le socle. L’appareil émet de l’énergie radiofréquence d’une intensité inférieure aux limites d’exposition humaine aux radiofréquences établies par la FCC aux États-Unis et par ISDE au Canada. Toutefois, en mode station d’accueil, le notebook ne doit pas toucher le corps. Les contacts avec le corps pendant le fonctionnement no rmal de l’appareil doivent être minimisés et une distance de plus de 20 cm doit être maintenue entre le corps et le notebook. L’utilisation d’autres accessoires peut conduire à un usage non conforme aux limites d’exposition aux radiofréquences de la FCC. Des détails au sujet des conﬁgurations autorisées sont fournis sur le site Web de la FCC. Entrez alors le numéro d’identiﬁcation FCC qui apparaît sur cet appareil.

74 Fujitsu

Page 77

Appendix

Before Using t he Optional Wireless LAN

This manual describes the procedures required to properly set up and conﬁgure the optional integrated Wireless LAN Mini-PCI device ( refe rred to as "WLAN device" in the rest of the manual). Before using the WLAN device, read th is manual carefully to ensure its correct operation. Keep this manual in a safe place for future reference.

Wireless LAN Devices Covered by this Document

This document is applicable to systems containing the following device:

• Intel Dual Band Wireless AC 8265 + BT v4.1

Characteristics of the WLAN Device

This device is compliant with SAR for general population /uncontrolled exposure limits. This device has been tested, and meets the F CC, IC RF exposure guidelines when tested with the device operating conditions.

Fujitsu 75

Page 78

Appendix

Wireless LAN Modes Using this Device

Ad Hoc Mode

"Ad Hoc Mode" refers to a wireless network architecture where wireless network connectivity between multiple computers is established without a central wireless network device, typically known as Access Point(s). Connectivity is accomplished using only client devices in a peer-to-peer fashion. That is why Ad Hoc networks are a lso known as peer-to-peer networks. Ad Hoc networks are an easy and inexpensive method for establishing network connectivity between multiple computers. Ad Hoc mode requires that the SSID, network authent ication, and encryption key settings are identically conﬁgured on all computers in the Ad Hoc network.

Access Point (Infrastructure) Mode

Infrastructure mode refers to a wireless network architecture in which devices communicate with wireless or wired n etwork devices by com municating through an Access Point. In infrastruc ture mode, wireless devices can co mmunicate with each other or with a wired network. Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services, devices, and computers (e.g., ﬁle servers, printers, databases).

76 Fujitsu

Page 79

Appendix

* = An optional hub for a wired LAN may

be required dep ending upon the type of access point used.

How to Handle This Device

The WLAN device is an optional device that may come pre-installed in your mobile computer. Under normal circumstances, it should not be necessary for you to remove or re-install it. The Operating System that your mobile computer comes with has been pre-conﬁgured to support the WLAN device.

• The WLAN device operates in the 2.4 GHz ISM band and the 5 GHz lower, middle, and upper UNII bands.

• Micro wave ovens may interfere with the operation of WLAN devices since they operate in the same 2.4 G Hz frequency range as IEEE802.11b/g/n devices. Interference by microwaves does not occur with IEEE802.11a radio which operates in the 5 GHz RF band.

• W ireless devices that transmit in the 2.4 GHz range may interfere with operation of WLAN devices in IEEE802.11b/g/n modes. Symptoms of interference include reduced throughput, intermittent disconnects, and many frame errors. It is HIGHLY recommended that these interfering devices be powered off to ensure proper operation of the WLAN device.

Fujitsu 77

** = ADSL modem, cable modem, or similar

Page 80

Appendix

Deactivating/Disconnecting the WLAN Device

Disconnecting the WLAN device may be desired in certain circumstances (to extend battery life) or where certain environments require it (i.e. hospitals, clinics, airplanes, etc.). The WLAN device can be disconnected in Windows using the WLAN icon in the system tray (Note that disconnecting via the icon in the system tray does not turn off the radio; it continues to transmit and receive even though it’s not connected.)

► Press the key with the wireless icon (key

WirelessLANWirelessLANBluetoothBluetooth

The wireless component indicator will go off when the wireless components are switched off.



)tostarttheWirelessSelector.

Conﬁguring the Wireless LAN

The opt ional WLAN device can be conﬁgured to establish wireless network connectivity using the software that is built into Windows. Support for most industry standard security solutions is contained in this software.

Pre-deﬁned parameters will be required for this procedure. Please consult with your network administrator for these parameters:

Conﬁguring the WLAN Using Windows

The WLAN device ca integrated in Wi

Pre-deﬁned par administrator

nbeconﬁgured to establish a wireless network connection using the software

ndows. The software supp orts the current industry-standard security solutions. ameters are required for this procedure. Consult your network

for these param eters.

Connection to the network

After you have conﬁgured your computer, you can connect to an active network by performing the following steps:

1. Click on the WLAN icon in the system tray.

2. Select Connect to a network.

3. Select a network from the list that appears, and click the Connect butto n.

Troubleshooting the WLAN

Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.

78 Fujitsu

Page 81

Problem Possible Cause Possible Solution

Unavailable network connection

Incorrect network name (SSID) or network key

Ad hoc connection: verify that the network names (SSID’s) and network keys (WEP) of all computers to be connected have been conﬁgured correctl SSID’s and WEP key values must be identical on each machine.

Access Point (Infrastruc connection: set the netw

name (SSID) and netw ork k tothesamevaluesasthos the access point.

Set the Network Authent value identically to Access Poin t. Please your network admini this value, if neces

Weak received sign and/or link qualit

al strength

Ad hoc connection:

connection after s the distance to th computer or remov obstacles for be

Access Point (I connection: Re

after shorteni the access poi any obstacles

tter sight.

nfrastructure)

try connection

ng the distance to

nt or removing

for better sight.

Appendix

ture)

ork

eof

ication

that of the

consult

strator for

sary.

Retry

hortening

e destination

ing any

Fujitsu 79

Page 82

Appendix

Problem Possible Cau se Possible Solution

Unavailable network connection (continued)

The WLAN device was deactivated or is disabled

Check if the wireless switch is turned On. Go to Start > Control Panel, and doubleclic on Windows Mobility Center.If the wireless network is off, c the Turn wireless on button.

cess

Check if the computer to be connected is turned ON.

Recheck the conﬁguration of your network settings.

The use of identical or overlapping RF channel cause interference wi

The computer to be connect is turned off

Incorrectly conﬁgured network settings

RF interference from Ac Points or other wireles networks

operation of the WLAN d Change the channel o Access Point to a cha that does not overla interfering devic

Wireless network has failed

authentication

Re-check your Net Authentication, and Security sett Incorrectly con security setti an incorrectly key, a mis-con

ngs such as

typed WEP ﬁgured LEAP

username, or a

tication method eLANdeviceto t not authenticate

ss network.

plies to networks

ic IP addresses.

tact your network

rator for the correct

Incorrect I conﬁgurat

P address

ion

chosen authen will cause th associate bu to the wirele

This only ap using stat Please con administ settings

lick

scan

th the

evice. f your nnel

p with the

work

Encryption,

ings.

ﬁgured

nincorrectly

80 Fujitsu

Page 83

Appendix

Using the Bluetooth Device

Bluetooth is integrated into the Wireless LAN module. The Bluetooth capabilities are Bluetooth Basic, EDR and Bluetooth Low Energy (BT v4.1) operational modes.

What is Bluetooth?

Bluetooth technology is designed as a short-range wireless link between mobile devices, such as laptop computers, phones, printers, and cameras. Bluetooth technology is used to create Personal Area Networks (PANs) between devices in short-range of each other.

Proceed as follows to individually enab le or disable Bluetooth devices:

1. In the Start menu search ﬁeld, search for "Bluetooth".

2. Select the Bluetooth settings option (dependent on the operating system).

3. In the Bluetooth settings window, make the d esire d settings.

Where to Find Information About Bluetooth

For additional information about Bluetooth Technology, visit the Bluetooth Web site at: "

FCC Radiation Exposure Statement

This system complies with the FCC limit values for radio frequency radiation in an uncontrolled environment. The Bluetooth antenna is located at the top edge of the LCD screen and is exempt from the criteria for minimum distance because of its low power consumption.

The transmitter used in this system must not be operated together with other antennas or transmitters.

www.bluetooth.com".

Canadian Notice

To prevent radio interference to licensed services, this system is designed for use in indoor spaces / in buildings and not directly at window openings, to allow a maximum shielding.

Warranty

Users are not authorized to modify this product. Any modiﬁcations invalidate the warranty. This equipment may not be modiﬁed, altered, or changed in any way without signed

written permission from Fujitsu. Unauthorized modi ﬁcation will void the equipment authorization from the FCC and Industry Canada and the warranty.

Image Backup and Recovery Procedures

Window

It is very important that you create your Recovery Drive before beginning to use your system. It is also important that you create a backup of the content of C:\Drivers on your

system to writable media or an external drive. System-speciﬁcsoftwaredriversare also available for download through the Fujitsu support s ite.

Note: Most of the information below comes from the Microsoft® page

http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options".

Please refer to it for more details.

Fujitsu 81

s 10 Procedures

Page 84

Appendix

Creating a recovery drive

A recovery drive can help you troubleshoot and ﬁx problems with your PC, even if it won’t start. To create one, all you need is a USB ﬂash drive. W indows will inform you of the size of the USB ﬂash drive needed to hold the required data.

1. From the taskbar, search for Create a recovery drive and then select it. You may be

asked to enter an administrator password or conﬁrm your selection.

2. When the tool opens, make sure Backup system ﬁles to the recovery drive

is selected and then select Next.

3. Connect a USB drive to your PC, select it, and then select Next - Create. A large number of

ﬁles need to be copied to the recovery drive, so this could take some time.

4. When it’s done, select Finish. Note:

If you chose not to b ack up the system ﬁles when you c reat ed your recovery drive on Windows 10, you won’t be able to use it to reinstall W indo ws.

Recovery options in Windows 10

If your PC isn’t run options. The foll

Problem Try th is

Your PC isn’t working well and you recently installed an app, driver, or update.

Your PC isn’t working well and it’s been a while since you installed anything new.

Your PC won’t s recovery dri

Your PC won’t start and you haven’t created a recovery drive.

ning as quickly or reliably as it used to, try one of these recovery

owing table can help you decide which one to use.

Restore from a system restore point

Reset your PC

tart a nd you’ve created a

ve.

Use a recovery drive to reinstall Windows

Use install

ation media to reinstall Windows

Restore fr

This opti points ar create a r apps, dr

1. Right -c

2. Press the keys

3. Select

4. Search Control Panel for Recovery.

5. Selec

6. Choose the restore point related to the problematic app, driver, or update,

Note on.

Sys

82 Fujitsu

om a system restore point

on takes your PC back to an earlier point in time, called a system restore point. Restore e generated when you install a new app, driver, or Windows update, and when you

estore point manually. Restoring won’t affect your personal ﬁles, but it will remove

ivers, and updates installed after the restore point was m ade.

lick on the start key and select File Explorer.

Alt

Control Panel.

t Recovery - Open System Restore - Next.

and then select Next - Finish.

: If you don’t see any restore points, it could be because the system protection isn’t turned

To check, go to the Control Panel,searchforRecovery, and then select Recovery - Conﬁgure

tem Restore - Conﬁgure and make sure that Turn O n System Protection is selected.

and

Up arrow

Page 85

Appendix

Reset your PC

Resetting lets you choose whether to keep your ﬁles or remove them, and then reinstalls W indows.

1. Select Settings - Update & security - Reset this PC - Get started

2. Choose an option:

Option What it does

Keep my ﬁles This reinstalls Windows 10, but keeps your personal ﬁles and any

apps that came with your PC. It removes:

• Changes you made to settings

• Apps and drivers you installed

Remove everything

This reinstalls Windows 10 and any apps that came with your PC. It removes:

• Personal ﬁles

• Changes you made to settings

• Apps and drivers you installed If you’re planning to donate, recycle, or sell your PC, use this option

and choose to fully clean the drive. This might take an hour or two, but it makes it harder for other people to recover ﬁles you’ve removed.

Use a recovery drive to reinstall Windows

Note: This process utilizes the USB Recovery Drive that you created in the previous section "Create a Recovery Drive".

1. Connect the recovery drive and turn on your PC.

2. On the Choose an option screen, select Troubleshoot - Reset this PC, and then

choose the reset option that’s best for you.

If that doesn’t ﬁx the problem, try Troubleshoot - Recover from a drive. This will remove your personal ﬁles, apps and drivers you installed, a nd changes you made to settings. If you repartitioned the drive Windows is installed on, note that this will restore the drive’s default partitions.

Use installation media to reinstall Windows

If you have installation media, like a Recovery DVD that you purchased from Fujitsu, you c an use it to reinstall Windows. You will need to install additional drivers and applications after reinstalling Windows.

To reinstall Windows, follow the steps below:

F12

1. Power on your system. When the Fujitsu logo appears on the screen, press the

key.

2. Insert the bootable disc in your DVD drive.

3. Highlight the CD/DVD option from the Boot Menu and press

Enter

Fujitsu 83

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Appendix

4. Follow the on-screen instructions to restore the image.

• Select the language.

• At the Windows Setup dialog window, enter your OS, l angua ge and other

preferences and click Next to continue.

•ClickInstall now to procee d with reinstalling Windows.

• At License terms, check on I accept the license terms and click Next.

•AtWhich type of installation do you want,clickonCustom: Install Windows only (advanced).

• Delete all partitions on the drive and click Next. Installation of Windows will start. This will

take some time so please wait until the installation is ﬁnished and the system restarts.

5. When the system restarts, perform all set-up steps to arrive at the Desktop.

6. Connect to the Internet.

7. Use the Backup of the contents of the C:\Drivers folder to install needed drivers and

applications to your system. If it is not available, download the software from the Fujitsu Support Site, as described below in the "Auto Installation support for the software downloaded from support web site" section below.

Auto Installation support for the software downloaded from support website

1. Download FSDM (Fujitsu Software Download Manager) from the support site and down load all the drivers applicable to the mo del and OS using FSDM if they are not downloaded yet.

2. When the software packages are downloaded from the web, it is important to download the Auto Installer Software package and the model/language-speciﬁc Readme ﬁle if you prefer to auto install the software.

3. It is important to have the extracted Au to Installer software package folder and Readme ﬁle in the same location as the other software folders. Otherwise auto-installation of the software will not be supported.

4. Inside the Auto Installer software package, launch FjAutoinstall.exe as administrator.

5. Click Yes on the User Account Control dialog box. This will take some time to process the software packages. A message will be displayed during this time stating Please wait while the content is being processed.

6. If the EULA is displayed for Fujitsu Software Auto Installer, accept the EULA, otherwise continue.

7. The Fujitsu Software Auto Installer user interface will be launched providing the ability to auto install the software downloaded from the support site.

8. It is recommended that you install all the software in the listed order. You can Select All, to install the software in the order listed.

9. Click the Install button to start the installation.

10. Afte r installing all the selected drivers, the Installation Results window is displayed. Click OK.

11. You must restart the s ystem for the settings to take effect. Do you wish to reboot now? message appears. Select Yes.

12. T he system will now reboot.

84 Fujitsu

Page 87

Downloading driver updates

To ensure that you always have the most current driver updates related to your system, you s hould occasionally access the Fujitsu Software Download Manager (FSDM ) utility. The F SDM utility is available from the Fujitsu Support site. FSDM will allow you to view and download the most current drivers, utilities and applications to determine whether you have the latest versions. To download the FSDM utility, go to the support site:

http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS".

Appendix

Fujitsu 85

Page 88

Index

AC adapter

connecting 17 Set up 17

Alt+Ta b 27 Anti-theft protection 43 Audio co nnections 53

Back tab 27 Backspace 22 Backspace key 22 Battery 32

battery charge 34 Caring for and maintaining 32 charge level 32 Charging 32 see Rechargeable battery 32 Service life 32

battery charge meter 32 Battery indicator 20 Battery status indicator

see battery indicator 20

Battery symbol

see battery indicator 20

BIOS Setup Utility

, protecting with password 44 calling 55 exiting 57 operation 56 Settings 55

Blank LC D screen 59 Bluetooth

Switch off module 36 Switch on module 36 switching module off 78 switching module on 78

Bluetooth, Safety notes 13 Bonus Apps 18

Conﬁguring hardware 55 Conﬁguring system 55 Connecting audio devices 53 Connecting headphones 53 Connections

Dock 38

Crystal View screen

cleaning 15 Ctrl+Alt+Del 27 Cursor control 23 Cursor keys 23

Date not correct 59 Decrease

screen brightness 25

volume 25 Decrease brightness

of LCD screen 25 DOC (INDUSTRY CANADA) NOTICES 68 Dock

connections 38 Drive

indicator 2 0

Ending

energy saving mode 61 Energy

Energy consumption 34

Energy saving 13

Energy saving functions 34 Energy saving functions 25 Enter 22 Enter key 22 Error messages on the screen 63 Errors

Screen messages 63 Ethernet LAN 37

Caps Lock

indicator 21 Caps Lock key 23 Choose a location 1 7 Cleaning 15 Cleaning the touchpad 15 Components

Installing/Removing 54 Conﬁguration, BIOS Setup Utility 55

86 Fujitsu

FLock

indicator 2 0

Fault

Elimination 58

Fingerprint se nsor 42

conﬁguring 42 First-time setup 16 Fn key 23

Page 89

Index

Fn+F10 25 Fn+Scroll Lock 27

Getting started 16

HDMI port 48 Hot keys 24

Important notes 12 In case of service 54 Incorrect time 59 Increase

screen brightness 25

Indicator

Caps Lock 21 drive 20 F Lock 20 Num Lock 20 Scroll Lock 21

Information,

safety 12

Instructions

Cleaning 15

Kensington Lock Cable 43 Key combinations 27 Keyboard 22

cleaning 15

Keys 22

LCD screen

cleaning 15 difﬁcult to read 59 Notes 30 reﬂected glare 59 Remains blank 59

Line feed 22

Making ready to use 17 Mechanical security 43 Memory card

handling 35 inserting 35 removing 35

Microphone 36 Mobile operation 13 Monitor

connecting 49 no image 60 remains blank 60 unstable image 60

Monitor port

see V GA socket 49

Notebook

before traveling 14 cleaning 15 does not start 61 not working 61 operating 19 switching off 21 transporting 13

Notes 12

disposal / recycling 68 Energy saving 13 LCD screen 30 Transport 13

Num Lock

indicator 20 Num lock display 28 Numeric keypad 22

see "virtual number keys" 28

Operating system

activating system protect ion 45

cancel system protection 45

Protecting with password 45 Operation, notebook 19

Packaging 16 Palm vein sensor 43

set-up 43 Password

changing 45

entering 44

removing 45 Password protection 44 Power saving 13 Power-on indicator 20 Printer does not print 61 Problem solving 58

Fujitsu 87

Page 90

Index

Rechargeable battery

see battery 32

Return 22

Safety information 12 Scroll Lock

indicator 21

Security functions 42

Smart Card 47

SystemLock 47 Service life, battery 32 Set up

Device 17 Setup

see BIOS Setup Utility 55 Shift 23 Shift key 23 Shift+Tab 27 Slot

Memory cards 35 Speaker 36 Standby indicator 20 Status indicators 1 9 Subwoofer 36 Supervisor password

change 45

entering 44

removing 45 Switch

microphone off 24

microphone on 24 Switch between display outputs 25 Switching

speakers off 24

speakers on 24

wireless components off 25

wireless components on 25 Switching on

the notebook 21 Switching on for the ﬁrst time 18 System settings, BIOS Setup Utility 55

Tab key 22 Technical data 65

AC adapter 66

notebook 65 The wireless connection to a network

does not work 62

Time not correct 59 Tips 58 To uchpad 25, 29

buttons 29 dragging items 30 executing commands 29 moving the pointer 29 selecting an item 29

switch off 25 Touchpad keys 25 TPM 46 Transport 13

Damage during transportation 16 Traveling, notebook 14 Troubleshooting 58 Trusted Platform Module 46

USB charging function 52 USB port with charging fu nction (USB

Type-C) 51 USB ports 50 User password

change 45

entering 44

removing 45 Using the security lock 43

VGA socket 49 Virtual Number Keys 28 Volume

increase 25 Volume control 36

Webcam 32 Windows key 23 Wireless components

Safety notes 13 Wireless LAN

Safety notes 13

Switch off module 36

Switch on module 36

switching module off 78

switching module on 78 Wrong date/time 59

88 Fujitsu

Fujitsu U938 Operating Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Declarations of conformity

Fujitsu Contact Information

Notational conventions

Ports and controls

Front

Left-hand side

Right-hand side

Bottom

Important notes

Safety instructions

Additional safety notes for devices with wireless components

Energy saving

Traveling with your notebook

Before you travel

Transporting the notebook

Cleaning the notebook

First-time setup of your device

Choosealocation

Connecting the AC a dapter

Installing Bonus Apps

Working with the notebook

Status indicators

Switching the notebook on

Switching the notebook off

Keyboard

Hot keys and function keys

F-Lock setting

Key combinations

Virtual number keys

Country and keyboard settings

Touchpad and touchpad buttons

Moving the pointer

Selecting an item

Executing commands

Dragging items

Background lighting

Synchronizing the display on the LCD screen and an external monitor

Webcam

Rechargeable battery

Charging, caring for and maintaining the battery

Switching the battery on and off

Using the energy saving functions

Memory cards

Supported formats

Inserting the memory card

Removing the memory card

Speaker and microphones

Switching the wireless components on and off

Further information on WLAN and Bluetooth

Ethernet and LAN

Your USB Type-C dock (optional)

Ports on the dock

Setting up the dock

Connect the AC adapter to the dock

Connect the notebook to the dock

Switching on the notebook via the dock

Switching off the notebook via the dock

Disconnecting the notebook from the dock

Security functions

Setting up the palm vein sensor

Protecting BIOS Setup Utility (supervisor password and user password)

Password protection for booting the operating system

Password protection for the hard disk

Trusted Platform Module - TPM (device dependent)

Enabling TPM

Disabling TPM

Smart Card reader

Connecting external devices

HDMI port

Connecting an external monitor to the dock

Connecting USB devices

USB port with charging function (USB Type-C)

USB port with charging function (Anytime USB charge)

How to remov e USB de vices correctly

Headset port

Settings in BIOS Setup Utility