Fujitsu FI-486PRRE, FI-4860C, FI-486PRFR User Manual

Operator's Guide

P3PC-E167-01EN

fi-4860C Image Scanner

INTRODUCTION

Thank you for purchasing the fi-4860C Duplex Color Scanner.

The fi-4860C is an image scanner designed to scan various documents in large
quantities. FUJITSU fi series image scanners are known for its high reliability and
this scaner is no exceptions. The fi-4860C is designed to give you the best results
for your scnning need.

The fi-4860C has the following features.

 High speed, high quality color scanning capabilities

Scans documents of A4 size at the speed of 60ppm/120ipm (200dpi).

 Highly reliable document handling

Accepts various thicknesses, sizes and types of documents.

 Production ready

High capacity hopper (500sheets, 20lb(75g/m2) A4 size) and imprinter
options. Duplex capability is provided as standard.

About this manual

The manual provides the following information.

1. BASIC OPERATIONS

This chapter describes basic scanner operations and basic document
scanning.

2. SCANNING DOCUMENTS

This chapter describes how to scan various type of documents.

3. DAILY CARE

This chapter describes how to clean the scanner.

4. REPLACING CONSUMABLES

This chapter describes how to replace scanner consumables.

5. SOLVING COMMON PROBLEMS

●i

This chapter describes how to remedy document jams, other trouble,
items to check before contacting the agent where you bought the
scanner, and how to check device labels.

6. ADF DOCUMENT SPECIFICATIONST

This chapter describes about documents can be used with this scanner.

7. OPERATOR PANEL MENUS

This chapter describes about Setup-mode and Test-mode.

8. OPTIONS

This chapter describes about options.

9. SCANNER SPECIFICATIONS

This chapter lists the scanner specifications.

The “Installation Guide” is attached to this Scanner.
This guide icontains necessary information for the scanner and the driver
installation, please also read the Installation Guide.

1. SCANNER BASICS

This chapter describes how to prepare the scanner for use.

2. INSTALLATION AND CONNECTIONS

This chapter describes how to install and connect the scanner, and how
to install the scanner application.

We hope that this manual is useful in taking full advantage of the fi-4860C Duplex
Color Scanner's features.

August, 2002

●ii

■ Revisions

FCC declaration

This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly

CAUTION

approved by the party responsible for compli­ance could void the user’s authority to operate
the equipment.

• The use of a non-shielded interface cable

WARNING

with the referenced device is prohibited.
The length of the parallel interface cable
must be 3 meters (10 feet) or less. The
length of the serial interface cable must be
15 meters (50 feet) or less.

• The length of the AC cable must be 3

meters (10 feet) or less.

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conformme à la norme NMB-003 du

Canada.

●iii

Bescheimigung des Herstellers / Importeurs

Hiermit wird bescheinigt, daß der/dieldas

• fi-4120C in Übereinsstimmung mit den Bestimmungen der

• AmtsblVfg 243/1991 funkentstört ist. Der Deutschen Bundesport wurde das

Inverkehrbringen dieses Gerätes angezeigt und die Berechtigung zur Überprüfung
der Serie auf Einhaltung der Bestimmungen eingeräumt.

• Maschinenlärminformationsverordnung 3. GS GV, 18.01.1991:Der höchste

Schalldruckpegel beträgt 70 dB (A) order weniger gemäß ISO/7779.

●iv

International Energy Star Program

As a participating operator of the International Energy Star Program,
PFU LIMITED. certifies that this product satisfies the requirements
of the International Energy Star Program.

The International Energy Star Program is an international program
for promoting energy conservation in computers and other office equipment. The
purpose of this program is to promote the development and propagation of products
provided with functions for efficiently limiting energy consumption. Operators opt to
participate in this program on a voluntary basis. Equipment covered by this program
are computers, displays, printers, facsimiles, copiers, and other office equipment.
The standards for each of these equipment Energy Star mark ( ) are unified by
each participating country.

Use in High-safety Applications

This product has been designed and manufactured on the assumption that it will be
used in office, personal, domestic, regular industrial, and general-purpose
applications. It has not been designed and manufactured for use in applications
(simply called "high-safety applications" from here on) that directly involve serious
danger to life and health when an extremely high degree of safety is required, for
example, in the control of nuclear reactions at nuclear power facilities, automatic
flight control of aircraft, air traffic control, operation control in mass-transport
systems, medical equipment for sustaining life, and missile firing control in weapons
systems, and when provisionally the safety in question is not ensured. The user
should use this product without adopting measures for ensuring safety in such high­safety applications. FPU Co., Ltd. assumes no liability whatsoever for damages
arising from use of this product by the user in high-safety applications, and for any
claims or compensation for damages by the user or a third party.

●v

About the use of mercury

Scanner lamp includes mercury.
Too avoid unexpected injury, read the followings carefully.
Doing following actions may result in serious personal injuries:

• Put the substance in the lamp into mouth as it contains mercury.

• Vaporize, crumb, condense the scanner.

• Aspirate the chemical liquid containd in scanner parts.

Dispose of the scanner should be conducted as required by local ordinances or
regulations.

Illegal Copying

Copying of bank notes, currency, government-issued bonds and passports, licenses
and permits issued by public and private organizations, official documents, private
documents, etc. is illegal and punishable by law.

Copyright

Copyright items such as books, paintings, wood block prints, maps, drawings,
photographs, etc. cannot be reproduced without the permission of the rightful
person except in individual or domestic applications, or in other similar applications
within a limited scope.

●vi

Trademarks

Microsoft®, Windows® and Windows NT® are registered trademarks of Microsoft
Corporation of the USA and other respective countries.

®

ISIS

is a registered trademark of Pixel Translations, A Division of Actionpoint Inc.

Adobe and the Adobe logo as well as Acrobat and the Acrobat Logo are trademarks
of Adobe Systems Incorporated.

Other product names referred to in this manual are registered trademarks or
trademarks of respective companies.

How Trademarks Are Indicated In This Manual

References to operating systems (OS) are indicated as follows:
Windows® 95: Refers to Microsoft® Windows® 98 operating system.
Windows® 98: Refers to Microsoft® Windows® 98 operating system.
Windows® Me: Refers to Refers to Microsoft® Windows® Millennium Edition

operating system.

Windows® 2000: Refers to Microsoft® Windows® 2000 Professional operating

system.

®

Windows

XP: Refers to Microsoft® Windows® XP Professional operating

system, and Microsoft

®

Windows® XP Home Edition operating

system.

Windows NT®: Refers to Microsoft® Windows NT® operating system Version4.0.

Where there is no distinction between the different versions of the above operating
system, the general term "Windows® " is used.

All Rights Reserved, Copyright© PFU LIMITED 2002.

●vii

■ Preface

Safety Precautions

This manual describes important details for ensuring the safe and correct use of
this product. Thoroughly read this manual before you start to use this product. In
particular, be sure to read and fully understand the Safety Precautions described in
this manual before you use this product.

Also, store this manual in a safe place so that it can be easily referred to during use
of this product.

Warning Indications Used In This Manual

This manual uses the following indications to ensure safe and correct use of this
product, and to prevent possible danger and injury to the operator and other
persons.

CAUTION

WARNING

This indication alerts operators to an opera­tion that, if not strictly observed, may result in
severe injury or death.

This indication alerts operators to an opera­tion that, if not strictly observed, may result in
safety hazards to personnel or damage to
equipment.

●viii

Symbols Used In This Manual

This manual uses the following symbols in explanations in addition to warning
indications.

ATTENTION

HINT

This symbol alerts operators to particularly
important information. Be sure to read this infor­mation.

This symbol alerts operators to helpful advice
regarding operation.

A TRIANGLE symbol indicates that special care
and attention is required.

The drawing inside the triangle shows the specific
caution.

A CIRCLE with a diagonal line inside shows
action which users are not

allowed to do.The drawing inside or under the cir­cle shows the specific

action that is not allowed.

R

Outline characters on a colored background
shows instructions users

should follow. It may include the drawing which
shows the sepecific

instruction.

●ix

Screen Examples In This Manual

The screen examples in this manual are subject to change without notice in the
interest of product improvement.

If the actual displayed screen differs from the screen examples in this manual,
operate by following the actual displayed screen referring to the User's Manual of
the scanner application you are using.

Furthermore, the screenshots in this manual are for the FUJITSU TWAIN32
scanner driver and the Image Capturing Software Utilities "ScandAll 21" for

Microsoft® Windows®.

●x

■ Safety Precautions

WARNING

The following describes important warnings described in this manual.

Do not touch the AC cable with wet hands.

Do not insert or disconnect the power plug with wet
hands. Doing so might cause electric shock.

Do not damage the AC cable.

A damaged AC cable might cause fire or electric
shock.

Do not place heavy objects on AC cables, or pull,
bend, twist, heat, damage or modify AC cables.

Also, do not use damaged AC cables or power
plugs, and AC cables or power plugs when the
power outlet fitting is loose.

Use only specified AC cables and connector cables

Use only specified AC cables and connector cables.
Failure to use the included so might cause electric
shock and equipment failure.

●xi

Use this scanner only at the indicated power voltage. Do not connect

to multiple-power strips.

Use this scanner only at the indicated power
voltage. Improper power voltage so might cause fire
or electric shock.

Also, do not connect to multiple-power strips.

Wipe any dust from the power plug.

Wipe off any dust from metal parts on the power plug
or metal fittings with a soft, dry cloth. Accumulated
dust might cause fire or electric shock.

Do not install in locations subject to oil smoke, steam, humidity, and

dust.

Do not install the scanner in locations subject to oil
smoke, steam, humidity, and dust. Doing so might
cause fire or electric shock.

Do not use the scanner if you smell strange odor.

If you sense heat coming from devices or detect
other malfunctions such as smoke, strange smells or
strange noises, immediately press down the power
button to turn off the scanner and then disconnect its
power plug.

Make sure that the smoke has disappeared, and
then contact the agent where you bought the
scanner.

●xii

Turn the scanner OFF if it is damaged.

If the scanner is damaged for any reason, press
down the power button the scanner and unplug the
power cable before contacting the authorized agent.

Do not allow liquids to get inside the scanner.

Do not insert or drop foreign metal objects in to the
scanner.

Do not scan wet document or document with paper
clips.

Do not splash or allow the scanner to get wet.

If foreign objects (water, small metal objects, liquids,
etc.) get inside the scanner, immediately press down
the power button to turn off the scanner and discon­nect the power plug from the power outlet.

Then contact the agent where you bought the scan­ner or Maintenance Service Center.

Pay particular attention to this warning in house­holds where there are small children.

●xiii

Do not touch the inside of the scanner unless necessary.

Do not disassemble or modify the scanner. The
inside of the scanner contains high-voltage
components. Touching these components might
cause fire or electric shock.

CAUTION

The following describes important cautions described in this manual.

Do not install the scanner on unstable surfaces.

Install the scanner on a desk so that none of its parts
protrude outside of the desktop. Also, make sure
that the scanner is installed on a flat, level surface.

Do not install the scanner on unstable surfaces.
Install the scanner on a level surface that is free of
vibration to prevent it from tilting.

Firmly insert the power plug.

Firmly insert the power plug into the power outlet as
far it can go.

●xiv

Do not block the ventilation ports.

Do not block the ventilation ports. Blocking the
ventilation ports generates heat inside of scanner,
resulting in fire or scanner failure.

Do not place heavy objects or climb on top of the scanner.

Do not place heavy objects on the scanner or use
the scanner's top surface for performing other work.
Improper installation might cause injuries.

Before moving the scanner, disconnect the power plug from the power

outlet.

Do not move the scanner with the power and
interface cables connected as this might damage the
cables, causing fire, electric shock or injuries.

Before moving the scanner, be sure to disconnect
the power plug from the power outlet, and
disconnect connector cables. Also, make sure that
the floor is free of obstructions.

Protect the scanner from static electricity.

Install the scanner away from strong magnetic fields
and other sources of noise. Also, protect the
scanner from static electricity as this might cause the
scanner to malfunction.

●xv

Do not use aerosol sprays near the scanner.

Do not use aerosol sprays, for example, to clean the
scanner. Air sprayed from aerosol sprays causes dirt
and dust to enter the scanner, resulting scanner
failure and malfunction.

Avoid any contact when scanner is in use.

Avoid any contact when scanner is operating as this
may cause injuries.

Disconnect the power plug from the power outlet when the scanner is

not used for a long period of time.

When the scanner is not used for a long period of
time, be sure to disconnect the power plug from the
power outlet for safety's sake.

Do not install the scanner in the direct sunlight.

Do not install the scanner in the direct sunlight or
near heating apparatus. Doing so might cause heat
to build up inside the scanner, causing fire or
scanner trouble. Install the scanner in a well­ventilated location.

●xvi

Do not carry out alone.

When you carry the scanner, never carry out alone.

●xvii

■ Fujitsu Group Offices

Please send your comments on this manual or on Fujitsu products to the following
addresses:

FUJITSU COMPUTER PRODUCTS OF
AMERICA, INC.

2904 Orchard Parkway, San Jose, CA
95134-2009, U.S.A.
Phone: [phone];

(1-408)432-6333

Technical Assistance Center:

(1-800)626-4686
Fax: [phone]
Website: http://www.fcpa.com/
E-mail: [e-mail]

FUJITSU EUROPE LTD.

Hayes Park Central, Hayes End Road,
Hayes Middlesex UB4 8FE, U.K.
Phone: [phone]
Fax: [phone]

Website: http://www.fujitsueurope.com/
E-mail: [e-mail]

FUJITSU ITALIA S.p.A.

Via Nazario Sauro, 38
20099 Sesto San Giovanni (Milan), Italy
Phone: [phone]
Fax: [phone]
Website: http://www.fujitsu-europe.com/

FUJITSU CANADA, INC.

2800 Matheson Boulevard East,
Mississauga, Ontario L4W 4X5, Canada

Phone: [phone]
Fax: [phone]
Website: http://www.fujitsu.ca/
E-mail: [e-mail]

(For Sales Questions)

[e-mail]

(For technical questions)

FUJITSU DEUTSCHLAND GMBH.

Frankfurter Ring 211, 80807 München
40, Germany
Phone: [phone]
Fax: [phone]

Website: http://de.fujitsu.com/
E-mail: [e-mail]

FUJITSU ICL ESPAÑA, S.A.

Camino Cerro de los Gamos, 1 28224,
Pozuelo de Alarcon, Madrid, Spain
Phone: [phone]
Fax: [phone]
Website: http://www.fujitsu-europe.com/
E-mail: [e-mail]

●xviii

FUJITSU AUSTRALIA LTD.

Fujitsu House 2 Julius Avenue
North Ryde, N.S.W 2113 Australia
Phone: [phone]
Fax: [phone]
Website: http://au.fujitsu.com/

FUJITSU ASIA PTE.LTD.

20 Science Park Road, #03-01, Tele
Teck Park Singapore Science Park II,
Singapore 117674

Phone: [phone]
Fax: [phone]
Website: http://sg.fujitsu.com/
E-mail: [e-mail]

FUJITSU TAIWAN LTD.

19th Fl., No39, Sec.1,Chung-hwa Rd.,
Taipei, Taiwan R.O.C.

Phone: [phone]
Fax: [phone]
Website: http://tw.fujitsu.com/

FUJITSU HONG KONG LTD.

10/F., Lincoln House, 979 King's Road,
Taikoo Place, Island East, Hong Kong

Phone: [phone]
Fax: [phone]
Website: http://hk.fujitsu.com/
E-mail: [e-mail]

FUJITSU SYSTEMS BUSINESS
(THAILAND) LTD.

12th Fl., Olympia Thai Tower, 444
Rachadapisek Road, Samsennok,
Huay kwang, Bangkok 10320, Thailand

Phone: [phone]
Fax: [phone]
Website: http://th.fujitsu.com/

FUJITSU MALAYSIA SDN.BHD.

7th FL., Wisma Damansara, Jalan
Semantan 50490 Kuala Lumpur,
MALAYSIA
Phone: [phone]
Fax: [phone]

Website: http://my.fujitsu.com/

Imaging Products Division,
PFU LIMITED

Solid Square East Tower, 580 Horikawa­cho, Saiwai-ku, Kawasaki-shi,
Kanagawa 212-8563, Japan
Phone: [phone]
Fax: [phone]

Website: http://
imagescanner.fujitsu.com/

E-mail: [e-mail]

FUJITSU KOREA LTD.

5-11 Fl., Coryo Finance Center Building,
Youido-Dong 23-6, Young DungPo-gu,
Seoul, Korea, 150-010

Phone: [phone]
Fax: [phone]
Website: http://kr.fujitsu.com/
E-mail: [e-mail]

FUJITSU PHILIPPINES, INC

2nd Fl., United Life Building, Pasay
Road, Legaspi Village Makati,
Metro Manila, Philippines

Phone: [phone]
Fax: [phone]

PFU LIMITED
(Corporate headquarters)

Nu 98-2 Unoke, Unoke-machi,
kahoku-gun, Ishikawa 929-1192, Japan
Phone: [phone]

Fax: [phone]

●xix

●xx

CONTENTS

1 BASIC SCANNER OPERATIONS .......................... 1

Turning the Scanner ON ....................................................................2

Waking up the Scanner from the Power Save Mode .........................5

Basic Operation of the Operator Panel ..............................................6

Setting the Stacker ..........................................................................13

Setting the Stacker Extension .........................................................15

Loading Documents on the Hopper .................................................16

Inserting Documents Manually ........................................................19

Scanning Documents ......................................................................21

2 SCANNING VARIOUS TYPES OF DOCUMENTS 25

Scanning Different-size Documents ................................................26

Saving Scanned Images in PDF Format .........................................27

Removing a Color from Scanned Image (dropout color) .................32

3 DAIRY CARE ........................................................ 35

Cleaning Materials and Areas Requiring Cleaning ..........................36

Cleaning the Pad .............................................................................39

Cleaning the Rollers ........................................................................42

Cleaning the Transport Path ............................................................58

Cleaning the Discharge Brush .........................................................60

Cleaning the Glass Surface .............................................................65

Cleaning the Sensors ......................................................................71

Cleaning the Lamps .......................................................................77

4 REPLACEMENT OF CONSUMABLES ................ 85

Consumables and Replacement Cycle ...........................................86

How to check the Consumable Counter ..........................................87

Replacing the Pad ASSY ................................................................88

Replacing the Pick Roller Unit .........................................................93

Replacing the Brake Roller Unit ......................................................95

Replacing the Front-side Lamp .......................................................98

Replacing the Back-side Lamp ......................................................103

5 SOLVING COMMON PROBLEMS ..................... 107

Clearing Document Jams ..............................................................108

Troubleshooting .............................................................................115

xxi

Before Contacting a Service Provider ...........................................138

Labels on the Scanner ..................................................................141

6 ADF DOCUMENT SPECIFICATIONS ................ 143

Document Size ..............................................................................144

Document Quality ..........................................................................145

Hole-punching Prohibited Areas ....................................................148

Print Prohibited Area .....................................................................149

Grounding Color Areas ..................................................................150

Job Separation Sheet ....................................................................151

7 SETUP MODE ..................................................... 153

Setup Mode ...................................................................................154

Test Mode .....................................................................................213

8 OPTIONS............................................................. 231

Options ..........................................................................................232

fi-486PRFR (Front side imprinter) .................................................233

fi-486PRRE (Rear side imprinter) ..................................................234

9 SCANNER SPECIFICATIONS............................ 235

Basic Product Specifications .........................................................236

Installation Specifications ..............................................................237

Dimensions ....................................................................................239

Appendix 1 Drop-Out Color ............................................ AP-1

Appendix 2 Double-feed Detection Conditions............. AP-2

Appendix 3 Messages of Operator Panel ...................... AP-4

INDEX ..................................................................................IN-1

xxii

1 BASIC SCANNER

OPERATIONS

This chapter describes basic scanner operations.

This chapter explains operations using the screens of Windows® XP.
Depending on the OS, your PC's screen shots and the operation may
be different from this manual. Please be aware that when FUJITSU
TWAIN 32 scanner data source is updated, the screens and
operations noted in this chapter may be changed slightly. In such
case, please refer to the User's Guide provided with the update.

1.1 Turning the Scanner ON .......................................................2

1.2 Waking up the Scanner from the Power Save Mode ..........5

1.3 Basic Operations of the Operator Panel .............................6

1.4 Setting the Hopper ..............................................................13

1.5 Setting the Stacker..............................................................14

1.6 Setting the Stacker Extension............................................16

1.7 Loading Documents on the Hopper...................................17

1.8 Inserting Documents Manually ..........................................20

1.9 Scanning Documents..........................................................22

1

1.1 Turning the Scanner ON

■ Turning the power on

1. Press "I" side of the main line switch located on the back of the scanner.

Power On

Main line
switch

(Rear View)

2

1.1 Turning the Scanner ON

2. Press the power button on the operator panel
The power turns on and the green Power LED at the operator panel lights.
Operator panel LCD shows "Ready" to indicate the scanner is in the READY state.

Power Button

1

BASIC SCANNER OPERATIONS

1.1 Turning the Scanner ON

3

■ Turning the Power off

1. Press and hold down the Power button for two seconds or longer.

2. Press "O" side of the main line switch located on the back of the scanner.

Power Off

Main line
switch

(Rear View)

4

1.1 Turning the Scanner ON

1.2 Waking up the Scanner from the
Power Save Mode

The Power Save Mode keeps the scanner in a low powered state.
If no operation is performed on the scanner for a while (15 minutes to 60 minutes depending on

the timer setup), the scanner automatically switches to the Power Save Mode.
In the Power Save Mode, the operator panel LCD display goes out. The green LED stays lit.

To wake up the scanner from the Power Save Mode, perform one of the following:

- Load documents on the hopper

- Press a button, except Power button, on the operator panel

- Send a command from the PC

1

BASIC SCANNER OPERATIONS

1.2 Waking up the Scanner from the Power Save Mode

5

1.3 Basic Operations of the Operator
Panel

This basic operation include how to enter setup mode and test mode.

■ Clearing errors

When an user recoverable error occurs, Check LED blinks to alarm you and its error mes­sage is displayed on the LCD. Here is an example of an error message.

D

Press button to clear the blinking after the cause of the error is removed.

You can not clear errors with Check LED lit. They

HINT

are not user recoverable and Check LED stays lit.

be

u

l

e

eoFd

6

1.3 Basic Operations of the Operator Panel

■ Lifting or lowering the hopper

When the scanner has no error state (Check LED is not lit), pressing (Previous button)
lifts the hopper and pressing (Next button) lowers the hopper.

During hopper height adjustment, do not

CAUTION

The function is valid when:

- Read LED is not lit

- The scanning operation is not in progress

- The scanner is not in test mode (excluding Single feed and Multi feed)

- The scanner is not in setup mode

touch the hopper table or do not put any­thing on the hopper table to prevent your
fingers from getting caught.

If something is caught in the mechanism,
the scanner may be damaged.

1

BASIC SCANNER OPERATIONS

The hopper stops at the pick position or at the 250-, or 500-sheet position, depending on the
hopper height adjustment in setup mode. At the pick position, the top paper of stack (the
hopper table when no paper is loaded on the hopper) is aligned to the Pick roller. At the 250­sheet position, for example, the hopper table can load about 250 sheets of paper. Each time

you press (Previous button) or (Next button), the hopper lifts or lowers by one

position. By pressing (Previous button) when loading documents, the hopper lifts up to
the pick position.

1.3 Basic Operations of the Operator Panel

7