During initialization, the remaining IP is ejected, but the sensor having
logical inconsistency for its IP sensor result is detected.
10302 Broken sensor detected
During initialization, the result of IP search detects the presence of an
IP, but the backup memory information indicates that there is no IP in
the machine. The backup memory has a record indicating that the IP
conveyance was performed before power recovery.
12302 IP location information logical failure
During initialization, the result of IP search indicates the presence of an
IP, but the backup memory information indicates that there is no IP in
the machine. Because there is no result of clearing the CMOS, it is
logically inconsistent.
■ I/O Locations
■ Analysis Flow
<Error Code Analysis Flow>
CPU12A, DRV12A, and SNS12A
boards tested in M-Utility normal?
Y
Y
Y
N
FR6H2418.EPS
[Preparation procedures]
1. Secure space for servicing the machine.
2. Remove the covers.
3. Turn OFF the high-voltage switch of the SCN12A board.
Check the error code table again
and troubleshoot.
Power supply error
(12810-12893) occurs?
Sensors SB1, SC3, and SC4
normal?
Y
N
Reseat the error-causing board
and check if the error occurs
again.
Y
N
Replace the power supply.
Voltage on the CPU12A and
DRV12A board normal?
N
1
1
"2. Error Code Table"
Error recurs?
N
Replace the boards in the order named.
1. SNS12A
2. DRV12A
3. CPU12A
4. MTH12A
1
"8. Board Tests in M-Utility"
Y
"1.2 How to Understand Error Code"
"Check, Replacement, and Adjustment Volume:
11.8 Power Supply"
Replace the error-causing board.
Replace the sensor.
The indicated error is at the
beginning of the error log?
N
Y
"11. Checking the Sensors"
"9.1 Checking the Voltage
on the Board Test Pins (Connectors)"
"Service Parts List Volume"
Check the error log in M-Utility.
N
Check the error code table again for the error
at the beginning, and troubleshoot.
"Check, Replacement, and Adjustment Volume”
"Service Parts List Volume”
"15. Analysis Procedures for
Bootup Failure”
<Check Flow>
“8. Board Tests in M-Utility”
“9. Checking the Voltage”
“10. Checking the Fuses”
“11. Checking the Sensors”
“12. Checking the Motors”
“13. Checking the Actuators”
“14. Checking the Scanner I/O”
FR6H2515.EPS
CR-IR346RU
■ How to Use the Analysis Flow
(1) Check the error code.
“1.2 How to Understand Error Log”
(2) Refer to the Error Code Table.
If any reference page is found in the “Error Code Analysis Flow” column of the Error Code
Table, proceed to its relevant error code analysis flow.
Service Manual
[1.1]MT - 2
(3) Troubleshoot according to the analysis flow.
◆
NOTE
◆
When troubleshooting, refer to the Check Flow that describes the checking procedures for troubleshooting individual I/O parts, as well as “Check, Replacement, and Adjustment Volume.”
<Error Code Analysis Flow>
Check the error log in M-Utility.
MT - 3
The indicated error is
at the beginning of the error log?
Power supply error
(12810-12893) occurs?
Y
"1.2 How to Understand Error Log
Y
Check the error code table
again and troubleshoot.
"2. Error Code Table"
N
N
Check the error code table again for the error
at the beginning, and troubleshoot.
1
Voltage on the CPU12A and
DRV12A board normal?
CPU12A, DRV12A, and SNS1
2A boards tested in M-Utility
normal?
Motor MZ1 normal?
Error recurs?
"2. Error Code Table"
[Preparation procedures]
1. Secure space for servicing the machine.
2. Remove the covers.
3. Turn OFF the high-voltage switch of the SCN12A board.
N
Y
"9.1 Checking the Voltage
on the Board Test Pins (Connectors)"
When an error code is displayed, check the error log.
■ How to Understand the Error Log List
When multiple errors occurred, the error at the beginning that occurred at the same time (with a
margin of about 2 minutes) is the most likely cause that is directly responsible for the trouble.
Check the error log to see which is the error at the beginning.
● Error log format
Error code Occurrence date
12256 2000.10.07 13:12:19 00257D tiphscan____
3D0004 ScnCmFnc.c 2817
12255 2000.10.07 13:12:10 00258D tiphscan____
3D0004 400000,00 00 00 609C 6098
FR6H2518.EPS
● How to identify the error code at the beginning
The error log presented below is an example where two causes (A and B) were logged.
• Errors that occurred at the same time (with a margin of about two minutes) are categorized as
the same error occurrence group.
• An error that occurred first (at the earliest time) within a certain error occurrence group is considered as the first-occurred error.
(Example)
• Error occurrence groups A and B are judged as separate error occurrence groups, because the
difference between their error occurrence times is 14 minutes.
• The error that first occurred in group A is “13200”.
Below is shown, by way of example, how to identify the error code for software version A02.
Error codes displayed on the CL screen
Note, however, that the display of the error log differs depending on the software version.
• Display: For A02
• Display: For A03 and A04
• Display: For A05
Error code that occurred last
A
Error code at the beginning:
It should be analyzed first.
B
010-051-01
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08.30.2001 FM3058
10.10.2000 FM2887 (4)
Error code that
occurred third
Error code that
occurred second
FR6H2520.EPS
CR-IR346RU
Service Manual
[1.2]MT - 4
■ Error Code Detail● Y: Error category
0: OS (operating system software), libraries
1XYZZ
● X: Error level
Error level notations
00 to 99 : Reference number for each error category
0 to 9: Error category
0 to 4: Error level
1: 1 for all RU errors
FR6H2519.EPS
1: Image processing CPU
2: Scanner control
3: Conveyance control
4: Overall control
5: Network control
6: Reserved
7: Electrical/hardware related
8: Reserved
9: Others (software installation, version update, etc.)
MT - 5
FATAL error: 0 or 9
• The user is notified of an error occurrence.
• Level of error where the routine processing cannot be resumed.
• It is necessary to immediately troubleshoot and take remedial action.
WARNING: 2
• An error is logged, but the user is not notified.
• Level of error where the function associated with the error is rendered unusable.
• It is necessary to immediately troubleshoot and take remedial action.
WARNING: 1
• The user is notified of an error occurrence.
• Errors that occur due to erroneous user operation (incorrect loading of the cassette or IP, etc.).
• If this level of error occurred at the same time with another level of warning, it is necessary to
troubleshoot and take remedial action.
WARNING: 4
• An error is logged, but the user is not notified.
• Errors that occur when a retry operation is performed.
• If the same error occurs frequently and if this level of error occurs at the same time with another
level of warning, it is necessary to troubleshoot and take remedial action.
WARNING: 3
• An error is logged, but the user is not notified.
• Errors that occur when servicing procedures are performed.
● ZZ: Reference number
It is managed according to each error category.
010-051-01
010-051-00
08.30.2001 FM3058
10.10.2000 FM2887 (4)
CR-IR346RU
Service Manual
[1.2]MT - 5
BLANK PAGE
MT - 6
010-051-00
010-051-01
10.10.2000 FM2887 (4)
08.30.2001 FM3058
CR-IR346RU
Service Manual
[1.2]MT - 6
2. Error Code Table
MT-7
Error
Code
Error NameOccurrence Condition
10026Machine configuration error
10100Image processing initialization error
10120Image processing CPU sequence error
10230Scanner power supply error during bootup
10231Scanner power supply error during bootup (1)
10232Scanner power supply error during bootup (2)
During bootup, the configuration file in the flash ROM on the CPU12A board is defective, so that installation is not
automatically performed from the FTP server running on the CL.
When an attempt is made to initialize the image processing section of the CPU board during the machine initialization
routine, either of the errors ranging from 12101 to 12108 is detected.
Because error, from 12101 to 12108, is detected three times or more, fatal error results.
During IP read processing, an attempt is made to activate the sub-CPU (image processing section) of the CPU board,
but error, from 12121 or 12125, is detected.
Because error, from 12101 to 12108, is detected three times or more, fatal error results.
During bootup, because the connector (CN1 on the PMT12A board, CNE1 on the scanning optics unit, CNE2 on the
scanning optics unit, CN1 on the SYN12A board, or CN1 on the LDD12A board) is disconnected, the laser (LDD), startpoint detection (SYN), and photomultiplier (PMT) functions are disabled. Because the laser is not enabled, the leadingedge detection (SED) cannot be performed (detail code: D0F603). Note that if the HV is OFF, the detail code is D0F403.
During bootup, because +15V is not supplied to the SCN12A board due to blow of the fuse (H11 on the MTH board) or
+15V power supply error, most of the functions, except for the polygonal mirror (POL) and laser (LDD), are disabled
(detail code: A0DF03). Note that if the HV is OFF, the detail code is A0DD03.
During bootup, because the fuse (H12 on the SCN12A board) is blown, the photomultiplier (PMT) and start-point
detection (SYN) functions are disabled (detail code: 809603). Note that if the HV is OFF, the detail code is 809403.
Analysis
Flow
6.1
8
8
MT-88
MT-90
MT-92
10233Scanner power supply error during bootup (3)
010-051-01
08.30.2001 FM3058CR-IR346RU Service Manual
During bootup, because the fuse (J11 on the MTH12A board) is blown or because -15V is not supplied to the SCN12A
board, the photomultiplier (PMT), start-point detection (SYN), and laser (LDD) functions are disabled. Because the laser
(LDD) is not enabled, the leading-edge detection (SED) cannot be performed (detail code: C1DD03).
MT-94
[2.] MT-7
2. Error Code Table
Duri
15V i
SCN12A b
(J11
MTH12A b
)
MT-8
Error
Code
Error NameOccurrence Condition
10234
10236Scanner power supply error during bootup (6)
• During bootup, because the fuse (J12 on the SCN12A board) or the fuse (H12 on the SCN12A board) is blown, ±15V is
not supplied to the SCN12A board, and the photomultiplier (PMT), start-point detection (SYN), laser (LDD), and SCN
board (PLL) functions are disabled. Because the laser (LDD) is not enabled, the leading-edge detection (SED) cannot
be performed (detail code: C0DC03).
•
ng bootup, because or -15V (SLOT4) power supply error, the photomultiplier (PMT), start-point detection (SYN), and laser (LDD) functions
are disabled. Because the laser (LDD) is not enabled, the leading-edge detection (SED) cannot be performed (detail
code: C0D400
• During bootup, because ±15V is not supplied, except for the laser (LDD), due to blow of the fuse (J11 on the MTH12A
board, or J12, H12, or H14 on the SCN board), the photomultiplier (PMT), start-point detection (SYN), and laser (LDD)
functions are disabled. Because the laser (LDD) is not enabled, the leading-edge detection (SED) cannot be performed
(detail code: C0D603). Note that if the HV is OFF, the detail code is C0D400.
• During bootup, because 24V is not supplied to the SCN12A board due to blow of the fuse (K11 on the MTH12A board) or
24V (SLOT5) power supply error, the polygonal mirror (POL) function is disabled (detail code: D01403).
• During bootup, because the fuses (H14 and A22 on the SCN board) are blown or because 5V is not supplied to the
SYN12A board and SED12A board, the leading-edge detection (SED) and start-point detection (SYN) functions are
disabled (detail code: C01403).
During bootup, because ±15V is not supplied to the SYN12A board, PMT12A board, and LDD12A board due to blow of
the fuses (J12 and H12 on the SCN board), the photomultiplier (PMT), start-point detection (SYN), and laser (LDD)
functions are disabled. Because the laser (LDD) is not enabled, the leading-edge detection (SED) cannot be performed
(detail code: 819603). Note that if the HV is OFF, the detail code is 819403.
.
s not supplied to the
oard due to blow of the fuse
on the
oard)
Analysis
Flow
MT-96Scanner power supply error during bootup (4)
MT-9810235Scanner power supply error during bootup (5)
MT-100
10244Scanner control board error (4)
010-051-01
08.30.2001 FM3058CR-IR346RU Service Manual
For self-diagnostic during bootup, an SCN board diagnostic error associated with polygon error is detected. Because
the PLL on the SCN12A does not oscillate, a polygon sync signal cannot be detected.
-
[2.] MT-8
2. Error Code Table
MT-9
Error
Code
Error NameOccurrence Condition
10261Polygon stop/rotation error (1)
10271Laser unlit error (1)
10281Start-point detection error during bootup (1)
During routine processing, error for the polygon lock signal (PONL, POKL) is detected so that the polygonal mirror
function is disabled. The start-point detection (SYN) and leading-edge detection (SED) functions are also disabled
(detail code: D03403).
During routine processing, the laser (LDD) and start-point detection (SYN) functions are disabled due to blow of the fuse
(H13 on the SCN board) or laser failure (detail code: 815403).
During bootup, because the signal from the start-point detection (SYN) is faulty, the SCN12A board does not operate
normally (detail code: 801C03).
For self-diagnostics prior to reading during routine processing, an SCN board diagnostic error (C05401 or C07403)
associated with polygon error is detected. The laser is unlit due to a disconnected connector at the scanning optics
unit, etc., so that an error related to the polygon error occurs, as well.
During routine processing, because the scanner-related error is detected, the IP is returned to the cassette and the
scanner is initialized. The routine processing is retried again, but the scanner-related error recurs.
During bootup, the remaining IP is ejected, but the sensor having logical inconsistency for its IP sensor result is
detected.
During bootup, the sensor is turned OFF after the timeout of the mechanical operation is detected, but the sensor does
not transition to CLOSE.
During bootup, the result of IP search detects the presence of an IP, but the backup memory information indicates that
there is no IP in the machine. The backup memory has a record indicating that the IP conveyance was performed before
power recovery.
During bootup, the result of location information confirmation for IP search indicates the absence of an IP, but the
backup memory information indicates the presence of an IP in the machine. System shutdown is selected via user
intervention.
Analysis
Flow
MT-112
MT-116
MT-102
-
MT-104
MT-52
MT-53
MT-52
MT-54
010-051-01
08.30.2001 FM3058CR-IR346RU Service Manual
[2.] MT-9
2. Error Code Table
MT-10
Error
Code
Error NameOccurrence Condition
10304IP conveyance error During bootup (1)
10305IP conveyance error During bootup (2)
10306
10307
IP positioning error at side-positioning
conveyor During bootup
Length-measurement conveyance error
During bootup
10318Suction cup HP operation error
10334Side-positioning HP operation error
10338Side-positioning grip HP operation error
10340IP stopper protrusion error
During bootup, the IP search detects the presence of an IP. The CLOSE state of the SB1, SC3, and SC4 is detected,
and the MB1 and MC3 are driven, but any of the sensors does not transition to OPEN. The backup memory has a record
indicating the presence of an IP in the machine.
During bootup, the IP search detects that there is an IP in the machine that is difficult to convey. The backup memory
has a record indicating the absence of an IP in the machine. IP conveyance is not performed before power-OFF. It is
presumed that the backup memory has been cleared.
During bootup, the MB1 and MC3 are driven (clockwise) to perform side-positioning operation for remaining IP
processing, but the SC3 does not transition to CLOSE within the specified period of time.
During bootup, the MZ1, MC3, and MB1 are driven (counterclockwise) to measure the IP size for remaining IP
processing, but the SC3 does not transition to CLOSE within the specified period of time. Alternatively, it transitions to
CLOSE but not to OPEN.
During bootup or routine processing, because error (14315, 14316, 14317) is detected, retries (four times or more) are
performed, but error (fatal error) results.
During bootup or routine processing, because error (14331, 14332, 14333) is detected, retries (four times or more) are
performed, but error (fatal error) results.
During bootup or routine processing, because error (14335, 14336, 14337) is detected, retries (four times or more) are
performed, but error (fatal error) results.
During bootup, the SolZ1 is turned ON to protrude the stopper, but the SZ4 does not transition to OPEN within the
specified period of time. Retries (six times or more) are performed, but error results.
Analysis
Flow
MT-54
MT-54
MT-56
MT-56
MT-57
MT-58
MT-59
MT-60
10341IP stopper retreat error
010-051-01
08.30.2001 FM3058CR-IR346RU Service Manual
During bootup and shutdown processing, the SolZ1 is turned OFF to retreat the stopper, but the SZ4 does not transition
to CLOSE within the specified period of time. Retries (six times or more) are performed, but error results.
MT-60
[2.] MT-10
2. Error Code Table
MT-11
Error
Code
Error NameOccurrence Condition
10346Driving shaft grip error
10347Driven shaft grip error
10348Both grip release error
10349Driven shaft grip release error
10353Driving shaft correction grip error
10354Initialization grip movement (1) error
10355Initialization grip movement (2) error
10356Ejection grip error
10357No-load running error
10360After-erasure conveyance error
During bootup, the MZ2 is driven to grip the driving shaft, but the SZ2 does not transition to OPEN within the specified
period of time. Retries (two times or more) are performed, but error results.
During bootup, the MZ2 is driven to grip the driven shaft, but the SZ3 does not transition to CLOSE within the specified
period of time. Retries (two times or more) are performed, but error results.
During bootup, the MZ2 is driven to release both grips, but the SZ2 does not transition to CLOSE within the specified
period of time. Retries (two times or more) are performed, but error results.
During bootup, the MZ2 is driven to release the driven shaft grip, but the SZ3 does not transition to OPEN within the
specified period of time. Retries (two times or more) are performed, but error results.
During bootup, the MZ2 is driven to correct the speed, but the SZ2 does not transition to OPEN within the specified
period of time.
During bootup, the MZ2 is driven to check the grip state, but the SZ2 does not transition to OPEN within the specified
period of time. Retries (two times or more) are performed, but error results
During bootup, the MZ2 is driven to check the grip state, but the SZ2 does not transition to CLOSE or the SZ3 does not
transition to CLOSE within the specified period of time. Retries (two times or more) are performed, but error results.
During bootup, the MZ2 is driven to perform ejection grip, but the SZ3 does not transition to CLOSE within the specified
period of time. Retries (two times or more) are performed, but error results.
During bootup, the MZ2 is driven to perform no-load running, but the SZ3 does not transition to OPEN within the
specified period of time. Retries (two times or more) are performed, but error results.
During routine processing, the SB1 cannot detect the IP leading edge for after-erasure conveyance (the MB1 is driven
counterclockwise). The MB1 is driven (counterclockwise) to perform load conveyance, but the SB1 does not transition
to CLOSE within the specified period of time (20 sec).
Analysis
Flow
MT-62
MT-64
MT-62
MT-64
MT-62
MT-64
MT-62
MT-64
MT-64
MT-76
010-051-01
08.30.2001 FM3058CR-IR346RU Service Manual
[2.] MT-11
2. Error Code Table
MT-12
Error
Code
Error NameOccurrence Condition
10361After-recovery-erasure conveyance error
10370Load positioning error
10371Recovery load positioning error
10390Dust removal operation error (1)
10391Dust removal mechanism lock (1)
10392Dust removal mechanism lock (2)
10393Dust removal operation error (4)
10394Dust removal CCW drive error
During error handling, the SB1 cannot detect the IP leading edge. The MB1, MC1, and MZ1 are driven
(counterclockwise) for load conveyance, but the SB1 does not transition to CLOSE within the specified period of time
(20 sec). (The SB1 is in OPEN status.)
During routine processing, the MB1 is driven (counterclockwise) to perform load conveyance, but the SB1 does not
transition to OPEN within the specified period of time.
During error handling, the MB1, MC1, and MZ1 are driven (counterclockwise) for load conveyance after the IP leading
edge is detected by the SB1, but the SB1 does not transition to OPEN within the specified period of time (20 sec).
During bootup or U-Utility dust removal operation, the MZ3 is driven (clockwise), but the SZ5 does not transition to
CLOSE within the specified period of time (30 sec).
During bootup or U-Utility dust removal operation, the MZ3 is driven (counterclockwise) to measure the length of the hole
(x2) of the drive gear, but a mechanism lock results. Subsequently, the MZ3 is driven (clockwise), but the SZ5 does not
transition from CLOSE to OPEN within the specified period of time (30 sec).
During bootup or U-Utility dust removal operation, the MZ3 is driven (counterclockwise) to measure the length of the hole
(x2) of the drive gear, but a mechanism lock results. Subsequently, the MZ3 is driven (clockwise), but the SZ3 does not
transition from OPEN to CLOSE within the specified period of time (30 sec).
During bootup or U-Utility dust removal operation, the MZ3 is driven (counterclockwise) to perform home positioning, but
the SZ5 does not transition from CLOSE to OPEN within the specified period of time (30 sec).
During bootup or U-Utility dust removal operation, the MZ3 is driven (counterclockwise), but two or more retries occur.
However, driving in the clockwise direction is normal.
Analysis
Flow
MT-76
MT-66
MT-66
MT-68
MT-68
MT-68
MT-68
MT-70
10400Network board errorDuring bootup and routine processing, error is detected on the Ethernet section on the CPU12A board of the RU.6.1
10700SDRAM test error
010-051-01
08.30.2001 FM3058CR-IR346RU Service Manual
During bootup, when the SDRAM, or the main memory of the CPU12A board, is tested, error is detected. The warning is
recorded and retries (up to two times) are performed, but error is detected again.
[2.] MT-12
8
2. Error Code Table
MT-13
Error
Code
Error NameOccurrence Condition
Analysis
Flow
10799CPU bus error During bootup and routine processing, an unthinkable state is detected by the main CPU on the CPU12A board.8
10900Conveyance-related driver error
10901Conveyance-related common function error
10902Conveyance-related standard function error
10903Conveyance-related device OPEN error
During bootup and routine processing, the driver used for conveyance-related software processing between the
CPU12A and SNS12A boards causes ERROR to be returned as a return value.
During bootup and routine processing, ERROR is returned as a return value for the common function used for
conveyance-related software processing between the CPU12A and SNS12A boards.
During bootup and routine processing, ERROR is returned as a return value for the standard function used for
conveyance-related software processing between the CPU12A and SNS12A boards.
During bootup and routine processing, ERROR is returned as a return value for device OPEN used for conveyancerelated software processing between the CPU12A and SNS12A boards.
6.2
6.2
6.2
6.2
10921Watchdog errorDuring bootup and routine processing, the watchdog timer on the CPU12A board times out.8
10991Device open errorDuring bootup and routine processing, the device open error on the CPU12A board occurs.8
11024Machine application update
11025Machine configuration update
11094Socket error
11208Laser drive current error
Writing of the RU APPL software from the FTP server of the CL to the CPU12A board flash ROM of the RU is completed
normally.
Writing of the RU configuration data from the FTP server of the CL to the CPU12A board flash ROM of the RU is
completed normally.
During bootup, error related to socket communication is detected. Socket communication cannot be performed
normally due to software bugs.
During bootup and routine processing, the laser drive current value (LDIF) is more than 1.4 times the factory default
value.
MT-106
-
-
-
11272Insufficient laser light intensityDuring bootup, laser OK signal (LD1OKH, LD1OKL) error is detected.MT-106
11273Laser life warning
010-051-01
08.30.2001 FM3058CR-IR346RU Service Manual
During bootup and routine processing, the laser drive current value (LDIF) is more than 1.4 times the factory default
value.
[2.] MT-13
MT-106
2. Error Code Table
Duri
MA1 is dri
PA1 is t
MT-14
Error
Code
Error NameOccurrence Condition
11303IP initialization search error
11309Cassette setting error (3)
11310Cassette setting error (1)
11311Cassette setting error (2)
11312Cassette hold release error
11319Feed IP suction error
11320Feed IP drop
11321Feed IP grip error
11322Feed conveyance error
During bootup, the IP search determines that there is no IP. However, the conveyance backup memory has a record
indicating the presence of an IP in the machine for routine processing.
Because the cassette is inserted into the RU while the CL is in "Unacceptable (cassette cannot be accepted)" condition,
the cassette is fed once and ejected without reading; as a result, a message notifying that reading has not be done is
displayed on the CL.
During routine processing, the SA2 transitions to CLOSE, and after the SolA1 is turned OFF, the SA3 does not transition
to OPEN. Retries (six times or more) are performed, but error results.
During routine processing, the SA2 transitions to CLOSE, and after the SolA1 is turned ON, the cassette is moved, but
the SA2 does not transition to CLOSE within the specified period of time. However, the SA1 is CLOSE.
During routine processing, the SolA1 is turned ON to release the cassette hold, but the SA3 does not transition to
CLOSE within the specified period of time. Retries (six times or more) are performed, but error results.
ng routine processing, the
the SA5 does not transition to CLOSE within the specified period of time. Retries (four times or more) are performed, but
error results.
During bootup and routine processing, the MA1 and MB1 are driven (clockwise) to feed the IP from the cassette, but the
SA5 transitions to OPEN at the time when the IP is griped by the rollers. Retries (two times or more) are performed, but
error results.
During bootup and routine processing, the MB1 is driven (clockwise) to perform IP feed leak and conveyance, but the
SB1 does not transition to CLOSE within the specified period of time. Retries (four times or more) are performed, but
error results.
During routine processing, the MB1 and MC3 are driven (clockwise) to perform IP high-speed conveyance, but the SC3
transitions to OPEN. Retries (four times or more) are performed, but error results.
ven (counterclockwise) and the
urned ON to perform IP feed leak, but
Analysis
Flow
MT-54
-
MT-71
MT-71
MT-72
MT-74
MT-74
MT-74
MT-74
11323Length-measurement conveyance error
010-051-01
08.30.2001 FM3058CR-IR346RU Service Manual
During routine processing, the MB1 and MC3 are driven (clockwise) to determine the IP size, but the SB1 transitions to
OPEN. Retries (four times or more) are performed, but error results.
MT-76
[2.] MT-14
2. Error Code Table
MT-15
Error
Code
Error NameOccurrence Condition
11325Load leak error
11340IP stopper protrusion error
11341IP stopper retreat error
11342Reading IP leading-edge detection error
11343Subscanning conveyance error (1)
11344Subscanning conveyance error (2)
11350End-of-image timeout
11362After-reading conveyance error
11363Erasure conveyance error
During routine processing, the SVA1 is turned ON and the PA1 is turned OFF to leak the IP after loading it into the
cassette, but the SA5 does not transition to OPEN.
During routine processing, the SOLZ1 is turned ON to protrude the IP stopper after IP feed leak, but the SZ4 transitions
to CLOSE. SZ4 checks are retried (two times or more), but error results.
During routine processing and U-Utility dust removal operation, the SOLZ1 is turned OFF to retreat the IP stopper, but
the SZ4 transitions to OPEN. SZ4 checks are retried (six times or more), but error results.
During routine processing, the MZ1 is driven (clockwise) to perform read processing, but the SZ1 transitions to OPEN.
Subsequently, the laser is turned OFF, and when IP conveyance is performed to isolate the error, the SC3 transitions to
OPEN.
During routine processing, the MZ1 is driven (clockwise) to perform read processing, but the SZ1 transitions to OPEN.
Subsequently, the laser is turned OFF, and when IP conveyance is performed to isolate the error, the SC3 transitions to
CLOSE.
During routine processing, the SC3 does not transition to OPEN within the specified period of time before the end-ofimage interrupt after reading is initiated.
During routine processing, the end-of-image interrupt from the scanner board is not processed within the specified
period of time after reading is initiated.
During routine processing, the MZ1, MC3, and MB1 are driven (counterclockwise) to convey the IP to the erasure unit
after reading is completed, but the SC4 does not transition to CLOSE within the specified period of time.
During routine processing, the MC3 and MB1 are driven (counterclockwise) to perform erasure conveyance of the IP
after reading, but the SC4 does not transition to OPEN.
Analysis
Flow
MT-77
MT-60
MT-60
MT-78
MT-78
MT-78
MT-79
MT-80
MT-81
11366Overexposed IP detectedDuring routine processing, an overexposed IP is detected.-
010-051-01
08.30.2001 FM3058CR-IR346RU Service Manual
[2.] MT-15
2. Error Code Table
Duri
MB1 is dri
Duri
MA1 is dri
,
Duri
PA1 is t
MA1 is dri
,
Duri
j
MT-16
Error
Code
Error NameOccurrence Condition
11371Load IP drop
11372Load IP suction error
11373Load IP drop
ng bootup and routine processing, the
(14373) or load IP suction failure retry (14372), but the SB1 does not transition to OPEN within the specified period of
time.
ng routine processing, the PA is turned ON and the
cassette, but the SA5 transitions to OPEN within the specified period of time. Retries (four times or more) are
performed
cassette, but the SA5 transitions to OPEN at the time when the IP is released. Retries (four times or more) are
performed
but error results.
ng routine processing, the
but error results.
urned ON and the
ven (counterclockwise) to reload the IP due to the load IP drop retry
ven (counterclockwise) to load the IP into the
ven (counterclockwise) to load the IP into the
Analysis
Flow
MT-82
MT-82
MT-82
11380Maximum empty cassette settingDuring bootup, an attempt is made to eject (load) the remaining IP into the cassette, but the cassette has not been set.MT-83
11387Recovery IP processingDuring bootup, the remaining IP that has not been erased is detected.MT-84
11400Unread IP ejection (1)During routine processing, the IP is ejected, without being read, to the cassette for some reason on the CL side.-
11401Unread IP ejection (2)During routine processing, the IP is ejected, without being read, to the cassette for some reason on the RU side.-
ng routine processing, an attempt is made to retransmit the unsent image data from the RU to the CL after
communication down processing with the CL, the CL rejects it, so that the image data is lost, and the cassette is
e
ected.
During bootup, it is detected that temperature control of the erasure unit is disabled due to temperature thermistor
(THB1) error.
During bootup, the temperature thermistor (THB1) detects an abnormal range. Temperature control of the erasure unit is
disabled.
During bootup, the erasure lamps are turned on to check their lighting, but a single center lamp (socket L2) of the three
erasure lamps is unlit. Or, two or more erasure lamps are unlit.
6.1
6.4
6.4
6.4
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08.30.2001 FM3058CR-IR346RU Service Manual
[2.] MT-16
2. Error Code Table
Duri
idl
MT-17
Error
Code
11751
11752
11757
11767
Error NameOccurrence Condition
Thermistor failure detection (during IP
processing)
Erasure unit temperature status
inconsistency (during IP processing)
Lamp unlit detection (during erasure idle
temperature control)
Lamp unlit detection (during IP erasure
lighting)
During routine processing, error for the temperature thermistor (THB1) is detected.6.4
During routine processing, error for the temperature states (LED: D15, D11, D10, D13) in the erasure unit is detected.
Temperature control of the erasure unit is disabled.
ng machine
their lighting, but a single center lamp (socket L2) of the three erasure lamps is unlit. Or, two or more erasure lamps are
unlit.
During IP erasure, the erasure lamps are turned on to check their lighting, but a single center lamp (socket L2) of the
three erasure lamps is unlit. Or, two or more erasure lamps are unlit.
e state, in order to perform erasure temperature control, the erasure lamps are turned on to check
Analysis
Flow
6.4
6.4
6.4
11781Thermistor failure detection (during idling)During idle state after machine bootup, error for the temperature thermistor (THB1) is detected.6.4
11782
Erasure unit temperature status
inconsistency (during idling)
During bootup, error for the temperature states (LED: D15, D11, D10, D13) in the erasure unit is detected. Temperature
control of the erasure unit is disabled.
6.4
11890Power supply C31 errorDuring bootup and routine processing, the blow of the fuse C31 on the MTH12A board is detected.10.5
12026Image transfer timeoutDuring routine processing, the image data is not sent from the sub-CPU of the CPU12A board to the CL. (Timeout error)6.1
Initialization of the backup memory on the CPU12A board is executed.
12028Backup SRAM initialization warning
• The machine that has been powered OFF for several months is booted up.
• The machine is booted up after the backup memory is cleared in M-Utility.
• The machine is booted up after erasure mode switching and resetting are performed and the backup memory is
cleared.
-
12033Barcode data reading errorBecause an attempt to read the barcode data on the CPU12A board, a retry is performed.8
12035Preheat warning during erasure lamp lighting
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08.30.2001 FM3058CR-IR346RU Service Manual
During bootup and routine processing, because the erasure lamps are turned on without preheating them, the erasure
lamps are not lit.
6.4
[2.] MT-17
2. Error Code Table
MT-18
Error
Code
Error NameOccurrence Condition
12036Scanner communication timeout
12037Scanner communication checksum error
12040Failure to register reset switch interrupt
12062HOST alternative function warning
12063Image processing CPU error during operation
12070Backup SRAM write error
During bootup and routine processing, a timeout occurs for communication between the main CPU (CPU12A board) and
scanner H8CPU (SCN12A board).
During bootup and routine processing, a checksum error occurs for communication between the main CPU (CPU12A
board) and scanner H8CPU (SCN12A board).
During bootup and routine processing, because an attempt to register the reset switch interrupt on the CPU12A board
fails, the reset switch does not function.
Service job log
• The machine is booted up after erasure mode switching and resetting are performed and the backup memory is
cleared.
• The image output function is activated by using the M-Utility function on the RU side.
During routine processing, because the data sent from the sub-CPU of the CPU12A board has an insufficient or excess
number of pixels, the software performs processing to supplement or cut the insufficient or excess number of pixels in
the line direction.
During bootup and routine processing, an attempt to write to the backup memory (SRAM) fails. Or, a write to the backup
SRAM is performed during backup memory test.
Analysis
Flow
6.3
6.3
12071Flash ROM write errorAn attempt to write the flash ROM on the CPU12A board fails.8
12090Software logic warning
12092FTP server access error
During bootup and routine processing, the software executes an abnormal case. Although the process may be resumed
as is, its error log is generated.
During bootup and routine processing, the FTP server cannot be accessed for communication from the RU to the CL.
Or, the FTP server may be accessed, but a connection cannot be established.
6.1
8
-
8
8
-
12093FTP server file acquisition error
12094ACK timeout
010-051-01
08.30.2001 FM3058CR-IR346RU Service Manual
During bootup and routine processing, the FTP server cannot be accessed for communication from the RU to the CL.
Or, the FTP server may be accessed, but a file cannot be obtained.
During bootup and routine processing, a FTP server connection timeout error occurs for communication from the RU to
the CL.
6.1
6.1
[2.] MT-18
2. Error Code Table
MT-19
Error
Code
12101Image processing CPU data output shortage6.2
12148Image frame clock timeout
• A warning log indicating that dummy data was sent from the CPU12A board due to image data shortage.
• During routine processing, the image data sent from the SCN12A board to the CPU12A board is insufficient.
A timeout of the frame clock lock (information indicative of the beginning of the image data) from the SCN12A board is
detected by the sub-CPU. (30 seconds)
An error is detected for the pixel clock from the sub-CPU to the SCN12A board.
• The pixel clock that is larger than the parameter value is detected.
• The pixel clock, which is part of image data, denotes the number of pixels per one line of the image data.
During routine processing, when the image data from the SCN12A board is processed, an insufficient number of pixels
for a certain line is detected by the sub-CPU.
During routine processing, when the image data from the SCN12A board is processed, an excess number of lines is
detected.
During routine processing, when the image data from the SCN12A board is processed, an insufficient number of lines is
detected, or even when five seconds have passed after the trailing edge of a certain line clock, the trailing edge of its
subsequent line clock cannot be detected.
During routine processing, when an image processing command is accepted from the SCN12A board to the sub-CPU,
the sub-CPU have already received the frame clock from the SCN.
Analysis
Flow
6.3
6.3
6.3
6.3
6.3
6.3
12154Image processing overrun errorDuring routine processing, the main CPU loses some of the image data from the sub-CPU.8
12164FIFO data count shortage error
During routine processing, the sub-CPU completes its processing normally, but the number of pixels received by the
main CPU via the FIFO is insufficient.
8
12165FIFO data count excess error
During routine processing, the sub-CPU completes its processing normally, but the number of pixels received by the
main CPU via FIFO is excessive.
8
12201Start-point detection errorDuring bootup and routine processing, error for the start-point detection signal (SSH, SSL) is detected.MT-102
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08.30.2001 FM3058CR-IR346RU Service Manual
[2.] MT-19
2. Error Code Table
MT-20
Error
Code
Error NameOccurrence Condition
Analysis
Flow
12202Leading-edge detection errorDuring bootup and routine processing, only error for the leading-edge detection signal (SED1, SED2L) is detected.MT-108
12203SCN sync signal error
12204Polygon index signal error
12211PMT analog power supply error
For self-diagnostics prior to reading during bootup, an SCN board diagnostic error (no main-scan sync signal is
generated) associated with polygon error occurs.
For self-diagnostics prior to reading during bootup, an SCN board diagnostic error (no polygon index signal is generated)
associated with polygon error occurs.
During bootup and routine processing, only error for the PMT analog power supply signal (+15VOKH, +15VOKL) is
detected.
-
-
MT-110
12212Laser light intensity errorDuring bootup and routine processing, only error for the laser OK signal (LD1OKH, LD1OKL) is detected.MT-106
12213Polygon lock errorDuring bootup and routine processing, only error for the polygon lock signal (POKL, PONL) is detected.MT-112
12214Polygon rotation error
During bootup and routine processing, error is detected only for the polygon rotation detection function on the SCN12A
board.
14.2
12215PLL function errorDuring bootup and routine processing, error is detected only for the PLL function on the SCN12A board.14.2
12216
Start-point interval error
During bootup and routine processing, error is detected only for the start-point interval function on the SCN12A board.
14.2
14.3
12217High-voltage power supply errorDuring bootup and routine processing, error is detected only for the high-voltage power supply signal (HVOKH/L).MT-110
12218High-voltage command value error
During bootup and routine processing, error is detected only for the high-voltage command value diagnostics signal on
the SCN12A board.
8
12225Reading status errorDuring bootup and routine processing, error is detected only for the VSYNC signal on the SCN12A board.8
12226Operation line status errorDuring bootup and routine processing, error is detected only for the SEDTM/FCLKTM signal on the SCN12A board.8
010-051-01
08.30.2001 FM3058CR-IR346RU Service Manual
[2.] MT-20
2. Error Code Table
Duri
(POKL, PONL) f
(POL) is detected
MT-21
Error
Code
12241
Scanner control board error (1)
Error NameOccurrence Condition
12242Scanner control board error (2)
12243Scanner control board error (3)
12251Photomultiplier control board error (1)
During routine processing, error is detected for the PLL function, polygon rotation function, start-point interval function
on the SCN12A board.
During routine processing, because the PMT high-voltage value is not set correctly on the SCN12A board, error is
detected for the high-voltage command diagnostics.
During bootup self-diagnostics, error is detected for the start-point mask signal generated from the SCN12A board and
the index signal (PINDXL) from the polygonal mirror (POL).
During routine processing, only error for the PMT analog power supply signal (+15VOKH, +15VOKL) is detected (detail
code: 008200). Note that if the HV is OFF, the detail code is 008000.
Analysis
Flow
14.2
14.3
14.5
14.3
MT-110
12252Photomultiplier control board error (2)During routine processing, only error for the high-voltage power supply signal (HVOKH, HVOKL) is detected.MT-110
12255Leading-edge detection errorDuring bootup, only error for the leading-edge detection signal (SED1, SED2L) is detected.MT-108
12256Leading-edge detection timing error
12262Polygon rotation error (2)
12263Polygon rotation error (3)
During routine processing, IP conveyance overrun occurs due to mechanical error or SCN12A board control error, and
only error for the SEDTM and FCLKTM signals on the SCN12A board is detected.
• During routine processing, error for the signals (PONL, POKL, PINDXL) from the polygonal mirror (POL) and the startpoint interval function on the SCN12A board is detected (detail code: 003400).
• During routine processing, error for the polygon lock signal (PONL, POKL) and error for the start-point interval function
and polygon rotation detection function on the SCN12A board are detected (detail code: 003400).
ng routine processing, only error for the lock signal
(detail code: 002000). If error for the SEDTM or FCLKTM signal on the SCN12A board is detected, the detail code is
002003.
rom the polygonal mirror
MT-114
MT-112
MT-112
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08.30.2001 FM3058CR-IR346RU Service Manual
[2.] MT-21
2. Error Code Table
MT-22
Error
Code
Error NameOccurrence Condition
12264Polygonal rotation error (4)
12272Insufficient laser light intensity (1)
12273Laser life warning
12281Start-point detection error (1)
12282Start-point detection error (2)
12291Reading sequence error
During routine processing, error for the signals (PONL, POKL, PINDXL) from the polygonal mirror and the SEDTM signal
on the SCN12A board is detected (detail code: 001002). Alternatively, error for the index signal (PINDXL) from the
polygonal mirror and the SEDTM and FCLKTM signals on the SCN12A board is detected (detail code: 0010030).
Alternatively, error for the signals (POKL, PINDXL) from the polygonal mirror and the SEDTM signal on the SCN12A
board is detected (error code: 001002).
During routine processing, the laser light intensity is less than 50%, and the laser light intensity error signal (LD1OKL,
LD1OKH) is detected (detail code: 004000). Alternatively, the laser light intensity error signal (LD1OKL, LD1OKH) and
laser drive current value (LDIF) error are detected (detail code: 014000).
During bootup and routine processing, the laser drive current value (LDIF) is more than 1.4 times the factory default
value.
During routine processing, the disabled state of the start-point detection (SYN) function, and error for the PLL function
and polygon rotation detection function on the SCN12A board are detected (detail code: 801C03). Alternatively, the
disabled state of the start-point detection (SYN) function, and error for the PLL function on the SCN12A board are
detected (detail code: 800C03). Alternatively, during routine processing, the disabled state of the start-point detection
(SYN) function, and error for the PLL function and polygon rotation detection function on the SCN12A board are
detected (detail code: 801401).
During bootup and routine processing, only error for the start-point interval function on the SCN12A board is detected
(detail code: 000400). Alternatively, error for the start-point interval function and polygon rotation detection function on
the SCN12A board is detected (detail code: 001400).
During routine processing, error for the VSYNC signal on the SCN12A board is detected after IP reading is completed
(detail code: 000002).
Analysis
Flow
MT-112
MT-106
MT-106
MT-102
14.3
8
12292Reading sequence error during routine (2)
010-051-01
08.30.2001 FM3058CR-IR346RU Service Manual
Reading is completed by any interrupt other than the leading-edge detection interrupt or end-of-screen interrupt. At the
same time, an insufficient number of output lines and a too-early start of reading are detected.
-
[2.] MT-22
2. Error Code Table
MT-23
Error
Code
Error NameOccurrence Condition
12299Error for scanner, etc.
12301Sensor error
12302IP location information logical failure
12304
12305
IP movement error at scanner unit During
bootup
IP movement error at erasure conveyor/sidepositioning conveyor During bootup
12313Cassette not detected
For self-diagnostics prior to reading during routine processing, a combination of errors that should not have logically
occurred were generated.
During routine processing, the sensor is turned OFF after the timeout of the mechanical operation is detected, but the
sensor does not transition to CLOSE.
During bootup, the result of IP search indicates the presence of an IP, but the backup memory information indicates
that there is no IP in the machine. Because there is no result of clearing the CMOS, it is logically inconsistent.
During bootup, the MB1, MC3, and MZ1 are driven (clockwise) for IP search, but the SC3 does not transition to OPEN
within the specified period of time.
During bootup, the MB1 and MC3 are driven (clockwise) for IP search, but the SC3 does not transition to CLOSE within
the specified period of time.
During routine processing, while the SolA1 is tuned ON to hold the cassette, the cassette is pulled all the way out of the
shutter, and SA1 transitions to OPEN.
Analysis
Flow
-
MT-53
MT-52
MT-54
MT-54
MT-85
12318Suction cup return errorDuring bootup and routine processing, SA4 does not transition to CLOSE for suction cup HP check.MT-57
12324Barcode reading error
12325Feed leak error
12326HP return error during ejection
During routine processing, an attempt to read the barcode for feed conveyance fails. Retries (four times or more) are
performed, but error results.
During bootup and routine processing, the SVA1 is turned ON and the PA1 is turned OFF to perform IP feed leak, but the
SA5 does not transition to OPEN.
During routine processing, the MA1 is driven (counterclockwise) to perform suction cup home positioning after the
cassette is ejected, but the SA4 does not transition to CLOSE.
MT-87
MT-77
MT-57
12334Side-positioning operation error
010-051-01
08.30.2001 FM3058CR-IR346RU Service Manual
During routine processing, the MC1 is driven (clockwise) to perform side-positioning home positioning, but the SC1 does
not transition to CLOSE.
MT-58
[2.] MT-23
2. Error Code Table
MT-24
Error
Code
Error NameOccurrence Condition
12338Side-positioning grip operation error
During routine processing, the MC2 is driven (counterclockwise) to perform side-positioning grip home positioning, but
the SC2 does not transition to CLOSE.
Analysis
Flow
MT-59
12345FFM drive W.F. disorderDuring routine processing, wow-flutter error (irregular revolutions) of the FFM motor is detected.MT-86
12346Driving shaft grip error
During routine processing, the MZ2 is driven to perform driving-shaft slow grip after driven-shaft grip is completed, but
the SZ2 does not transition from CLOSE to OPEN.
During routine processing, the MZ2 is driven to grip the driven shaft after side-positioning is completed, but the SZ3
does not transition to CLOSE. Retries (two times or more) are performed, but error results.
During bootup and routine processing, the MZ2 is driven to release both grips, but the SZ2 does not transition to
CLOSE. Retries (two times or more) are performed, but error results.
During routine processing, the MZ2 is driven to release the driven shaft slow grip after reading, but the SZ3 does not
transition to OPEN.
During bootup and routine processing, the grip time for the driving shaft grip deviates by ±3% relative to its specified
value, but the SZ2 is CLOSE.
During routine processing, the MZ2 is driven to perform driving-shaft correction grip, but the SZ2 does not transition to
OPEN.
During routine processing, the MZ2 is driven to perform driving-shaft slow grip and the SZ2 transitions from CLOSE to
OPEN, but the grip time deviates by ±3% relative to its specified value.
During bootup and routine processing, because the grip time for the driving shaft grip deviates by ±6% relative to its
specified value, speed correction processing and operation check are performed.
MT-62
MT-64
MT-62
MT-64
MT-64
MT-62
MT-64
MT-64
12356Ejection grip error
010-051-01
08.30.2001 FM3058CR-IR346RU Service Manual
During routine processing, the MZ2 is driven to perform ejection grip, but the SZ3 does not transition to CLOSE. Retries
(two times or more) are performed, but error results.
MT-64
[2.] MT-24
2. Error Code Table
MT-25
Error
Code
Error NameOccurrence Condition
12357No-load running error
12360After-erasure conveyance error
During bootup and routine processing, the MZ2 is driven to perform no-load running, but the SZ3 does not transition to
OPEN. Retries (two times or more) are performed, but error results.
During routine processing, the SB1 cannot detect the IP leading edge for after-erasure conveyance (the MB1 is driven
counterclockwise). To perform load conveyance, the MB1 is driven (counterclockwise), but the SB1 does not transition
to CLOSE within the specified period of time (20 sec). It is logged, with the operation continued.
Analysis
Flow
MT-64
12388IP with improper generation or type detectedDuring routine processing, the IP of the type that is not set in the configuration is detected from the barcode data.-
12390Dust removal operation error (1)
12391Dust removal operation error (2)
12392Dust removal operation error (3)
12393Dust removal operation error (4)
12394Dust removal operation error (5)
12395Dust removal operation in low speed
During U-Utility dust removal operation, the MZ3 is driven (clockwise) to perform dust removal operation, but the SZ5
does not transition from OPEN to CLOSE within the specified time (30 sec).
During U-Utility dust removal operation, the MZ3 is driven (clockwise) to perform dust removal operation, but the SZ5
does not transition from OPEN to CLOSE within the specified time (30 sec).
During U-Utility dust removal operation, the MZ3 is driven (counterclockwise) to perform dust removal operation, but the
SZ5 does not transition from OPEN to CLOSE within the specified period of time (30 sec).
During U-Utility dust removal operation, the MZ3 is driven (clockwise) to perform dust removal operation, but the SZ5
does not transition from OPEN to CLOSE within the specified time (30 sec).
During shutdown processing, the MZ3 is driven (clockwise) to perform dust removal operation, but the SZ5 does not
transition from OPEN to CLOSE.
During bootup, the MZ3 is driven (clockwise) to perform dust removal operation, but the SZ5 does not transition from
OPEN to OPEN within the specified time (30 sec) in the low-speed operation mode (the actuator, from its large hole to
smaller hole).
MT-68
MT-68
MT-68
MT-68
MT-68
MT-68
12401Software initialization timeoutThe initialization of the RU software is not completed within the specified period of time.8
-
12402User password setup failurePassword setup that is defined in the configuration fails.8
010-051-01
08.30.2001 FM3058CR-IR346RU Service Manual
[2.] MT-25
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